IT Financial Operations Manager

The IT Financial Operations Manager serves as the operational engine for the IT leadership team. This role bridges the gap between IT, Corporate Finance, and Executive Operations-ensuring financial precision, process compliance, and seamless business execution.

A core focus of this role is embedding a digital and AI-first mindset across daily workflows: driving efficiency, automating administrative processes, and leveraging data to deliver clear, actionable insights to senior leadership (including the Regional CIO and CDO).

1. Financial & Operational Administration

• End-to-End Financial Oversight: Manage the IT Purchase Order (PO), invoicing, and financial administration lifecycles to ensure accuracy, timeliness, and strict control compliance.

• Escalation & Resolution: Act as the primary escalation point for IT financial and vendor discrepancies, leading root-cause investigations and corrective actions.

• Finance & Year-End Alignment: Partner with IT Finance on coding, reporting alignment, and year-end accruals/close activities. Advise on annual BAU budget structures to match operational processes.

2. Process Governance, AI & Continuous Improvement

• Shared Service Support: Drive central IT Business Management support across Supplier Management, Performance, Data Office, and Compliance teams.

• AI & Digital Innovation: Actively identify and implement AI-enabled solutions and digital tools to automate manual administration, boost efficiency, and improve analytical insights.

• Supplier Governance: Oversee IT supplier service compliance, contractual governance, and vendor performance monitoring.

3. Reporting & Strategic Insights

• Performance Dashboards: Produce recurring monthly/quarterly IT performance reports, budget trackers, timesheet compliance, and PO metrics.

• Executive Decision-Making: Deliver clear, data-driven dashboards and insights for IT Leadership, the Regional CIO, and the IT Business Manager.

4. Executive Support & Enablement

• Leadership Support: Collate agendas and packs for Group IT Executive meetings; provide diary and administrative support to IT Leadership and the Chief Data Officer (CDO) as needed.

• Training & Onboarding: Design and deliver onboarding, process, and system training (e.g., CODA approval workflows). Manage IT contractor onboarding and extensions.

• Leadership Continuity: Act as deputy to the IT Business Manager on designated strategic and operational activities.

Mandatory Skills

• Project Financial Management: Proven track record in IT PO management, budgeting, forecasting, and invoice reconciliation.

• Project Governance: Experience enforcing internal financial controls, vendor compliance, and operational frameworks.

• Project Planning: Demonstrated ability to plan, sequence, and execute complex year-end financial transitions and process improvements.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.