Client Executive

General Responsibilities:

Assist and support the Portfolio Managers

• Incorporates all aspects of managing the relationship between all parties and the business
• Act as the day-to-day internal contact for the operation of Channel Finance agreements.
• Ensure all daily client functions are completed, to include cash, payments, reconciliation and collateral updates.
• Maintenance of records, automation spreadsheets and other banking systems / standing data
• Support PMs to ensure compliance with all required reporting.

Manage Channel Finance Client information in accordance with pre-agreed terms and conditions

• Daily checking of data, processing and payments of data received
• EOM reconciliation of figures and data within company systems.
• Setting up of new Resellers on the system.
• Identifying and working towards improvements of all systems and processes.
• Addressing and problem solving any queries that arise.

Assisting the CE team when applicable with the following tasks:

• Chasing and updating monthly (or such other required frequency) collateral (AR, stock, fixed asset valuation) figures.
• Ensuring all monthly AR / stock reconciliations are processed within the month or timely manner and any issues escalated to PMs and Manager Operations
• Reconciling and processing any requests from specialty deals
• Processing of borrowing base certificates in respect of company participations.
• Ensure timely receipt of statutory audited accounts, monthly management information and client forecasts in accordance with the frequency required by Client documentation.
• Collating and preparation of information for audit purposes, liaising with audit function when required
• Implement any audit recommendations following discussion with PMs
• Conduct soundings process for specific Clients, escalating issues when required

Assist in the New Client process

• Responsibility for completion of necessary set-up process for new resellers or other clients within company systems
• Prepare/update new or existing spreadsheets for calculations.
• Liaising directly with sales support and other areas as required

Skills and Competencies Required:

• Knowledge of Channel Finance products would be advantageous.
• Keen approach and ability to learn all IT systems including Lendscape.
• Problem solving and bringing forward new ideas.
• Ability to read financial data and accurately transfer figures to specialist documents.
• Maintaining and adapting specialised spreadsheets and process guides as the business requires
• A good customer focused approach, with the ability to work as part of a busy team
• Good understanding of Asset Based Lending products and associated risk areas
• Ability to plan and prioritise to achieve deadlines as required