536 jobs found

Red Snapper Recruitment are recruiting for a Business Support and Intelligence Officer on behalf of Torbay Council. This is an exciting opportunity to join the Community Safety Business Unit, supporting operational teams through high-quality intelligence analysis, reporting and business support functions. Summary of job Job Title: Business Support and Intelligence Officer Location: Hybrid working - minimum one day per week office based at Tor Hill House, Castle Circus, Torquay Hours: Part time - 22.2 hours per week Pay Rate: 14.82 per hour PAYE Contract: Temporary contract initially for 3 months Start Date: Ideally by early July, however the client can wait for the right candidate Main duties and responsibilities Analyse and interpret complex statistical and operational data to support the Community Safety Business Unit Compile reports and provide operational insights to assist effective team management and service delivery Identify trends and patterns from historical and incoming data to support case management and performance monitoring Prepare briefing packages and intelligence reports for officers and managers Maintain and update back-office databases and ensure data quality standards are adhered to Support Freedom of Information requests, media enquiries and reporting requirements Assist with continuous business improvement initiatives and operational planning Maintain confidentiality and comply with data protection and information sharing protocols Person Specification The successful candidate will demonstrate: Excellent attention to detail and a high degree of accuracy Strong Microsoft Excel skills and confidence working with data and statistical information Ability to analyse, summarise and interpret complex information Excellent organisational and communication skills Ability to work independently and as part of a small team Commitment to maintaining confidentiality and handling sensitive information appropriately Experience of data collection, validation and reporting Strong IT skills and confidence using Microsoft Office applications Desirable experience includes: Experience working within a multi-agency or public sector environment Knowledge of community safety or related services Experience using databases and case management systems Any Specialist requirements (vetting etc.) Successful applicants will be subject to vetting checks Candidates must comply with data protection and information sharing protocols Ability to travel efficiently around the Torbay area may be required If this role is not for you but you do know somebody who would be interested, please refer them. We have a referral bonus scheme and will pay 75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. Red Snapper Recruitment is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Group is an equal opportunities employer.

Spencer Clarke Group are seeking a Housing Income and Corporate Debt Officer for a local authority in Folkestone. In this role, you will administer Business Rates accounts, maximise council revenue and deliver an efficient, customer-focused service. Duties: Administer Business Rates accounts, including billing, reliefs, exemptions, refunds and account amendments. Manage customer enquiries and provide accurate advice in line with current legislation and council procedures. Maintain property and account records, liaising with internal teams and external organisations such as the Valuation Office Agency. Support the collection and recovery of Business Rates income through effective case management and debt recovery processes. Qualifications and Experience: Recent experience in Business Rates, Revenues or a similar administrative/customer service role. Good working knowledge of Business Rates legislation and administration. Experience using Microsoft Office and revenue management systems (e.g. NEC/NDR) is desirable. Strong organisational, communication and customer service skills with excellent attention to detail. What's on offer: Salary: 18ph+ may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 37 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK

Job Title: Senior HR Officer Salary: £41,000 per annum (Full Time, Permanent, 35 hours) Location: Outskirts of Merseyside with great connections to Liverpool and Cheshire Working Hours: Mon-Fri, (Apply online only) We are currently recruiting for a Senior HR Officer to join a well known Public Sector Organisation at their head office close to the Merseyside area on a permanent, full time basis. Working in a HR team that consists of four people, you will be expected to support with all senior HR duties that include: recruitment and onboarding, employment relations, training alongside policies and procedures. Additional Responsibilities Include: Reporting into the Head Of Human Resources and support with all HR functions and responsibilities. Hold responsibility for the maintenance of HR systems. Ensure there is an accurate and timely production of all HR information. Offer advice and guidance to line managers in the effective implementation of HR policies and procedures. Ensure welfare, employee relations, recruitment and selection, performance management and absence management are all managed to a quality and consistent standard throughout the business. Requirements: Hold a CIPD Level 5 or above qualification or be qualified by experience. Significant experience working in a busy HR department. Knowledge of employment law. It would also be desirable for the right candidate to have an understanding of Safeguarding and Health & Safety alongside a Level 4 or 5 qualification in Housing. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

Global Highland is delighted to be recruiting on behalf of a well-established and respected organisation for a Contracts & Procurement Officer. This is an excellent opportunity to join a professional Property Services team where you'll play a key role in ensuring contractors deliver exceptional standards while supporting the procurement of essential goods and services. Offering a hybrid working arrangement, this position provides the flexibility of both office and remote working, alongside the opportunity to contribute to services that have a lasting positive impact on local communities. The Role As Contracts & Procurement Officer, you'll support the effective management of external contractors, ensuring services are delivered safely, efficiently and in line with agreed performance standards. Working closely with colleagues, you'll help maintain a consistent approach to contract management, monitor contractor performance through key performance indicators (KPIs), and provide guidance on contractor-related issues where required. You'll also coordinate procurement activity across the Property Services department, ensuring compliance with procurement policies and legislation. This includes managing procurement exercises through Public Contracts Scotland, supporting continuous improvement of procurement documentation, and contributing to future procurement planning. The role also includes participation in an out-of-hours cover rota, providing support outside normal working hours when required. This commitment is expected to be approximately three times per year and will be planned in advance wherever possible. About You We're looking for someone who is collaborative, organised and committed to delivering high standards. Ideally, you'll have: Experience in a contracts management or procurement role within a public sector or property-related environment, such as housing, facilities management, construction, engineering, property management or health and safety. A sound understanding of public procurement processes and legislation, including experience using Public Contracts Scotland for tenders over 50,000. Experience managing contractors or subcontractors, including monitoring performance against key performance indicators. Strong organisational skills with excellent attention to detail and experience producing formal specifications and documentation. Good working knowledge of Microsoft Office applications. A proactive, team-focused approach with excellent communication and relationship-building skills. If you're looking for a rewarding opportunity where your expertise in contracts and procurement will directly support the delivery of high-quality services across the Highlands, we'd love to hear from you.

Are you an experienced Lettings Officer looking for your next temporary opportunity? We're currently recruiting on behalf of a well-established housing organisation for an experienced Lettings Officer to support a busy housing team. This is an excellent opportunity for someone who can hit the ground running and has a strong background in social housing lettings. The Role You'll be responsible for managing the lettings process from end to end, ensuring properties are allocated efficiently and new tenancies are created smoothly while delivering an excellent customer experience. Key Responsibilities Conduct property viewings with prospective tenants. Complete tenancy sign-ups and ensure all documentation is accurate. Review and process tenancy notices. Allocate properties through Choice Based Lettings (CBL). Carry out pre-tenancy assessments to ensure applicants are suitable for tenancy. Work closely with internal teams to minimise void turnaround times. Provide a professional, customer-focused service throughout the lettings process. About You To be successful in this role, you'll have: Previous experience working as a Lettings Officer within the social housing sector . Proven experience conducting viewings , tenancy sign-ups , reviewing notices , allocating properties via Choice Based Lettings (CBL) and completing pre-tenancy assessments . A strong understanding of the social housing lettings process. Excellent communication and customer service skills. The ability to manage a busy workload and work independently. Experience using housing management systems is advantageous. What's on Offer Immediate start available. Competitive hourly rate. Hybrid/flexible working (where applicable). Opportunity to join a supportive and experienced housing team. Weekly pay through the agency. If you're an experienced Social Housing Lettings Officer available for a temporary assignment and ready to make an immediate impact, we'd love to hear from you. Apply today with your CV for a confidential discussion

Your new company An established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities. Your new role As the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: Leading the delivery of customer engagement strategies and resident involvement programmes. Facilitating tenant panels, scrutiny groups, forums, and engagement events. Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements. Producing reports, surveys, annual tenant reports, and impact assessments. Managing customer feedback, complaints monitoring, and service improvement initiatives. Building strong partnerships with community organisations, stakeholders, and external agencies. Supporting the development of staff training relating to customer engagement and tenant participation. Line managing a Community Partnership & Engagement Assistant. Representing the organisation at meetings, forums, and community events across the region. What you'll need to succeed To be successful in this role, you will have: Experience working within social housing, community engagement, customer involvement, or a related sector. Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles. Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders. Previous experience managing or supervising staff. Excellent stakeholder management and relationship-building skills. Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks. Strong communication, influencing, and organisational skills. Good digital and IT skills, including the use of social media and online engagement platforms. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of between 24.00 - 28.50 per hour. Opportunity to make a genuine impact on customer experiences and service improvement. Varied and rewarding role with a mix of office, community, and stakeholder engagement activities. Supportive and collaborative working environment. Opportunity to lead on resident engagement initiatives and influence organisational strategy. Ongoing professional development and training opportunities. Flexible role with travel across the West Midlands and occasional wider UK travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Location: East Midlands (Hybrid Working 3-4 days on site) Contract: Initial 3 Months Rate: Negotiable Start Date: ASAP Key Responsibilities: Managing a designated housing patch Delivering tenancy management services across a portfolio of properties Conducting tenancy audits, estate inspections, and resident visits Managing Anti-Social Behaviour (ASB) cases from investigation through to resolution Handling tenancy breaches and tenancy enforcement action where required Supporting tenancy sustainment and resident engagement initiatives Managing low-level rent arrears and working alongside income teams Liaising with internal departments, local authorities, support services, and external agencies Ensuring compliance with housing policies, procedures, and relevant housing legislation Maintaining accurate records and case management systems Requirements: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or Housing Management Officer Strong background in tenancy management within social housing Experience managing ASB cases and tenancy-related casework Knowledge of housing legislation and tenancy enforcement processes Excellent communication and stakeholder management skills Ability to manage a diverse caseload independently Full UK Driving Licensce If you're interested in hearing more about this opportunity, please send over your updated CV or get in touch at for a confidential discussion. If this role isn't suitable for you, referrals and recommendations are always appreciated.

Are you an experienced Housing Officer looking for your next interim opportunity? We're seeking a proactive and customer-focused individual to join a busy housing team, managing a neighbourhood patch across North Cornwall. This is a fantastic opportunity to play a key role in supporting residents, maintaining thriving communities, and delivering an excellent housing management service. The Role As Housing Officer, you'll be the main point of contact for customers within your patch, providing a comprehensive housing management service and building strong relationships with residents and community partners. Key responsibilities will include: Managing a portfolio of tenancies and providing advice and support to residents. Conducting tenancy sign-ups, property viewings and ensuring compliance with tenancy agreements. Investigating and managing tenancy breaches, anti-social behaviour and safeguarding concerns. Responding to customer enquiries, requests and permissions in a professional and timely manner. Maintaining high estate standards and monitoring service contracts to ensure value for money. Working closely with internal teams and external agencies to support customers and communities. Delivering resident engagement activities and community initiatives to promote sustainable neighbourhoods. Supporting housing management activities linked to new developments where required. About YouTo be successful in this role, you'll have: Previous experience within social housing, including tenancy, estate and housing management. Strong communication and relationship-building skills. Excellent organisational skills and the ability to manage a varied workload. A customer-focused approach with a passion for delivering high-quality services. The ability to handle sensitive situations professionally and confidently. A full UK driving licence and access to your own vehicle. What's on Offer? Salary of £39,923 per annum. 37 hours per week, Monday to Friday. Fixed-term contract until October 2026. Opportunity to make a real difference within local communities across North Cornwall. Immediate start available. Additional Information Location: North Cornwall Contract: Fixed Term until October 2026 Hours: 37 per week, Monday to Friday Closing Date: 15th July Please note that this role is subject to an Enhanced DBS check . We are committed to safeguarding and promoting the welfare of vulnerable individuals and expect all employees to share this commitment. Interested? Apply today to be considered for this rewarding Housing Officer opportunity or contact Chelsea Goodman in the Pertemps Plymouth office.

Senior Housing Officer (known as Neighbourhood Services Manager) Macclesfield £34,795 rising to £36,626 (At 2 years, subject to satisfactory performance ) As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties click apply for full job details

We are very pleased to be working alongside our client on an exclusive agency basis as they seek to recruit a Housing Manager to take over the position from a long term staff member who is soon to retire. Housing Manager Haywards Heath with parking available for all staff on site Full time permanent role - Monday - Thursday (Apply online only) and Friday (Apply online only). Office and site based role. Salary 45000 (could be slightly higher depending on experience) plus very good all round company benefits, including private health insurance after successful completion of the probationary period, good pension scheme, 30 days holiday plus all bank holidays and Christmas shutdown! This is an excellent long term career opportunity for a candidate with a housing association or social housing background to work within a first class organisation. This role is a varied and autonomous position with real responsibility. The role - Housing Manager An excellent opportunity has arisen for an experienced Housing Manager to join a well-established and community-focused organisation. Reporting directly to the Chief Executive, you will take responsibility for the day-to-day management of housing services, ensuring a high-quality service is delivered to residents while maintaining compliance with housing regulations and best practice. This is a varied, hands-on role that would suit an experienced Housing Officer ready to step up or an established Housing Manager looking for a role within a smaller organisation where they can make a real impact. Company will pay for level 4 housing management qualification if not already held. Key duties and responsibilities Manage the day-to-day operations of the Housing Department. Lead on housing applications, assessments, allocations and lettings processes. Prepare and present applications at Lettings & Allocation Committee meetings. Conduct tenancy audits and annual resident visits. Visit new tenants and transfer applicants following tenancy commencement. Provide advice and support to residents, resolving tenancy-related queries and issues. Manage rent arrears and oversee arrears recovery procedures. Lead on Anti-Social Behaviour (ASB) case management and tenancy enforcement. Prepare documentation for any court proceedings and attend court hearings where required. Work closely with support agencies and external stakeholders to support residents. Liaise with the Property Services Manager regarding void properties, pre-void inspections and re-letting processes. Maintain accurate housing management records, databases and reporting systems. Complete statutory and regulatory returns Administer annual rent reviews and resident communications. Support wider operational and administrative activities across the organisation Experience, skills and competencies required: Previous experience within a Housing Association, Registered Provider or social housing environment. Strong knowledge of tenancy management, allocations, rent arrears and ASB management. Experience dealing with vulnerable residents and external support organisations. Good understanding of housing legislation and regulatory requirements. Experience preparing reports and attending formal meetings. Excellent communication and relationship-building skills. Competent IT skills The confidence to work autonomously and take ownership of a broad housing remit. For more information regarding this excellent Housing Manager opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Tenant Repairs Support Officer Contract: Temporary/Pilot Project Start: Mid-August Vacancies: 4 I am recruiting four Tenant Repairs Support Officers to join a new resident-focused repairs pilot launching in early September. This role will provide dedicated advocacy and support to residents experiencing complex, prolonged or high-risk repairs issues. Acting as a named point of contact, you will manage cases from referral through to resolution, coordinate with repairs teams, contractors and other housing colleagues, and ensure residents receive clear updates without having to repeatedly chase for information. Key responsibilities Act as a trusted single point of contact for residents throughout their repairs journey. Build strong relationships with residents and explain repairs processes and timescales clearly. Manage complex advocacy cases from referral through to closure. Monitor actions, milestones, risks and dependencies across each case. Escalate delays, service failures and safeguarding concerns appropriately. Work closely with repairs teams, contractors, surveyors, planners and housing colleagues. Challenge delays and drive accountability to ensure actions are completed. Identify vulnerabilities, accessibility needs and reasonable adjustments. Maintain accurate case records and contribute to pilot performance reporting. Support the reduction of complaints, repeat contact and unresolved repairs cases. Essential requirements Experience in housing, repairs, customer service, advocacy, care and support, or a related field. Experience managing complex cases involving multiple stakeholders. Experience supporting vulnerable residents or customers with diverse needs. Strong communication, relationship-building and problem-solving skills. Ability to remain calm, organised and resilient when managing a demanding caseload. Confidence challenging delays and driving actions through to completion. Good record-keeping, data management and IT skills. A resident-focused, empathetic and accountable approach. Knowledge of housing repairs processes, safeguarding, social housing regulation or the Housing Ombudsman Complaint Handling Code would be advantageous.

We are very pleased to be working alongside our client on an exclusive agency basis as they seek to recruit a Housing Officer to take over the position from a long term staff member who is soon to retire. Housing Officer Haywards Heath with parking available for all staff on site Full time permanent role - Monday - Thursday (Apply online only) and Friday (Apply online only). Office and site based role. Salary 45000 (could be slightly higher depending on experience) plus very good all round company benefits, including private health insurance after successful completion of the probationary period, good pension scheme, 30 days holiday plus all bank holidays and Christmas shutdown! This is an excellent long term career opportunity for a candidate with a housing association or social housing background to work within a first class organisation. This role is a varied and autonomous position with real responsibility. The role - Housing Officer An excellent opportunity has arisen for an experienced Housing Manager to join a well-established and community-focused organisation. Reporting directly to the Chief Executive, you will take responsibility for the day-to-day management of housing services, ensuring a high-quality service is delivered to residents while maintaining compliance with housing regulations and best practice. This is a varied, hands-on role that would suit an experienced Housing Officer ready to step up or an established Housing Manager looking for a role within a smaller organisation where they can make a real impact. Company will pay for level 4 housing management qualification if not already held. Key duties and responsibilities Manage the day-to-day operations of the Housing Department. Lead on housing applications, assessments, allocations and lettings processes. Prepare and present applications at Lettings & Allocation Committee meetings. Conduct tenancy audits and annual resident visits. Visit new tenants and transfer applicants following tenancy commencement. Provide advice and support to residents, resolving tenancy-related queries and issues. Manage rent arrears and oversee arrears recovery procedures. Lead on Anti-Social Behaviour (ASB) case management and tenancy enforcement. Prepare documentation for any court proceedings and attend court hearings where required. Work closely with support agencies and external stakeholders to support residents. Liaise with the Property Services Manager regarding void properties, pre-void inspections and re-letting processes. Maintain accurate housing management records, databases and reporting systems. Complete statutory and regulatory returns Administer annual rent reviews and resident communications. Support wider operational and administrative activities across the organisation Experience, skills and competencies required: Previous experience within a Housing Association, Registered Provider or social housing environment. Strong knowledge of tenancy management, allocations, rent arrears and ASB management. Experience dealing with vulnerable residents and external support organisations. Good understanding of housing legislation and regulatory requirements. Experience preparing reports and attending formal meetings. Excellent communication and relationship-building skills. Competent IT skills The confidence to work autonomously and take ownership of a broad housing remit. For more information regarding this excellent Housing Officer opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

A fantastic opportunity has emerged for a specialist Generic Housing Officer to join one of Adecco Public Sector's most improved housing clients in a permanent post. The salary is paying £42,000 per annum, and it's a non car driving role. In addition, office attendance will be hybrid (2 days each week).The post holder will be hybrid working (our client's head office is near King's Cross station in Central London) and expected to own a patch of only 300 units around the areas of Bexley, Brent, Haringey, Croydon, Surbiton and some areas of Kent (14 miles south east of Central London but still within the M25) which will include leasehold but mainly general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. You will work closely with residents, colleagues, external agencies and contractors to maintain high standards of service delivery and sustainment of tenancies.Reporting directly into the Head of Housing, this is a full time post (35 hours per week, Monday to Friday) and is a key role within our client's small business. The successful candidate will be expected to have knowledge of/experience in: Providing a professional and knowledgeable estate and facilities service to residents in a range of tenures and resolve issues efficiently and effectively. Estate Inspections: Inspecting and grading communal areas and estates, raising and following up on appropriate corrective actions to customer resolution. Estate and facilities management: Providing a responsive and efficient estate, block and facilities management service to ensure residents' communal areas and neighbourhoods are pleasant, well-maintained and safe places to live. Service Charges: Understanding all services and charges provided to estates, properties and communal areas and checking the quality of services provided to ensure these represent value for money. Rent Arrears: Chasing residents for any arrears, and attending court if necessary. ASB: Tackling and reducing the effects of anti-social behaviour on estates and in communal areas. Ensuring agents comply with contractual obligations and monitor the quality of work. Housing sector knowledge: including knowledge around property management, service charges, health and safety, personal safety and working with vulnerable people. Monitoring the financial costs of managing properties and scrutinise service charges (desirable). Previous experience of working in housing management in a regulated social housing environment (preferably at a small Housing Association, although this is not essential), as well as a good understanding of housing legislation and regulation, tenancy rights and landlord responsibilities would be highly desirable. Only applicants who feel they meet the above criteria, and can start on short notice (1 month's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in late July/early August 2026.

Housing Reviews Officer - Local Authority Contract Are you an experienced Housing Reviews Officer with strong statutory homelessness review experience? This is an excellent opportunity for a specialist housing officer with experience in Section 202 reviews, Section 204 appeals, challenges to the suitability of temporary accommodation, and housing allocation review work. Work pattern: 1 day in the Office The Role As Housing Reviews Officer, you will independently review and determine statutory housing decisions in line with legislation, statutory guidance, case law and policy. You will manage complex evidence, assess legal risk and produce clear, balanced and defensible review decisions. You will play a key role in ensuring review decisions are fair, lawful, evidence-based and completed within statutory timescales. What You'll Be Doing Determining Section 202 homelessness reviews, temporary accommodation suitability reviews and discharge of duty decisions. Reviewing housing register, allocations and reasonable preference decisions in line with policy and statutory requirements. Analysing complex case files, legal submissions, medical evidence, safeguarding information and professional reports. Writing clear, legally robust review decision letters, including minded-to letters where required. Identifying legal, financial, operational and reputational risks and escalating complex matters with recommendations. Liaising with Legal Services, solicitors, advocates and Counsel on appeals, legal challenges and defended decisions. Providing technical advice, feedback and guidance to housing officers and managers to improve decision-making. Supporting responses to complaints, Ombudsman enquiries, Member enquiries and MP enquiries where specialist input is needed. About You Minimum 2 years' experience undertaking Section 202 homelessness reviews. Strong working knowledge of Section 204 appeals, homelessness legislation, suitability requirements and relevant case law. Experience producing legally sound, evidence-based and clearly reasoned review decisions. Solid knowledge of Parts VI and VII of the Housing Act 1996, the Homelessness Reduction Act 2017 and the Homelessness Code of Guidance. Experience handling complex homelessness, temporary accommodation or housing allocations casework. Excellent written communication, analytical reasoning and case management skills. Confidence working with sensitive information and vulnerable applicants in a professional, fair and respectful manner. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.

Our client, a large Housing Association, is seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License This role is based in Leicester , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)

Hyperion Partners is delighted to be working with a respected Housing Association in London to recruit an experienced Compliance Officer . This is an excellent opportunity to join a customer-focused organisation committed to providing safe, high-quality homes and delivering outstanding services to its residents. As Compliance Officer, you will play a key role in ensuring the organisation remains compliant with statutory and regulatory obligations across property safety and building compliance. Working closely with internal teams and external contractors, you will help deliver an effective compliance programme that puts resident safety at the heart of everything. Key Responsibilities Monitor statutory compliance across key areas including gas, electrical, fire safety, asbestos, water hygiene (Legionella) and lifts. Schedule, track and monitor compliance inspections, servicing and remedial works. Ensure all compliance records, certification and documentation are accurate, up to date and audit-ready. Liaise with contractors to ensure inspections and works are completed within agreed timescales. Monitor contractor performance and escalate any compliance risks or overdue actions. Produce compliance reports and performance information for managers and stakeholders. Support internal and external audits and assist with regulatory inspections. Work collaboratively with colleagues across Property Services and Asset Management to maintain high levels of compliance. Respond to resident enquiries relating to compliance and building safety where required. Ensure all activities are carried out in line with relevant legislation, organisational policies and health and safety requirements. About You The successful candidate will have: Previous experience in a Compliance Officer, Property Compliance or Building Safety role within a Housing Association, Local Authority or social housing environment. A good understanding of statutory compliance within residential property. Knowledge of compliance areas including gas, electrical, fire safety, asbestos, Legionella and lifts. Excellent organisational skills with the ability to manage multiple priorities. Strong administrative skills and experience maintaining accurate compliance records. Confidence communicating with contractors, colleagues and residents. Good analytical skills with experience producing compliance reports and monitoring performance. Proficiency in Microsoft Office and experience using housing management or compliance management systems. A proactive approach with excellent attention to detail and a commitment to resident safety. What's on Offer Competitive salary. Generous holiday entitlement. Pension scheme. Flexible and hybrid working opportunities (where applicable). Ongoing training and professional development. The opportunity to join a supportive and values-driven Housing Association making a genuine difference to communities across London. If you are an organised Compliance Officer with experience in social housing and a passion for ensuring resident safety and regulatory excellence, Hyperion Partners would be pleased to hear from you.

I am looking for an Administration Assistant to work on behalf of a prestigious local Birmingham based housing association. The role: To telephone residents to book appointments. preparation of letters, and other correspondence. Deal with enquiries (telephone and personal) including liaison between Stock Condition Surveyors, residents, contact centre, Housing Officers, Contractors, Consultants, and Resident Liaison Officers to ensure access is gained to carry out stock condition and other surveys. Arranging or generating purchase orders as required. Organising and setting up meetings utilising Office Outlook or equivalent. Taking and preparation of minutes. Electronic filing and searching information within systems. Receive visitors and where appropriate, provide hospitality to deliver a professional meet and greet service. You will receive: 17 - 17.50 P/H (umbrella - weekly paid) 3 months worth of work (could be extended depending on workload) 37 hours a week. 8:30am - 16:30pm Monday - Friday Hybrid work available once up to speed The successful canddiate will have: Excellent communication skills including clear written and spoken English Excellent customer care and interpersonal skills. IT literacy including information systems, databases and email. You will need: Experience of customer service focused work, in either a face to face or telephone environment A basic knowledge of Contact Centre processes and telephone systems Good knowledge of Microsoft packages If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)! INDPS

Resident Engagement Team Leader required for an initial contract until the end of March 2027, to lead on developing and delivering resident engagement , managing a small team of 3. Working 37 hours a week, Monday - Friday, the salary will be 40,777 . Candidates applying for this role must have extremely confident communication skills, and a passion to drive and deliver engagement with residents . Social housing knowledge is beneficial, however engagement, conflict resolution and the genuine ability to turn a negative situation into a positive, finding alternatives for residents is far more valuable. Duties: Lead Stop Social Housing Stigma Campaign Develop and report resident engagement outcomes Organise a large annual event, gathering resident feedback to drive service improvements Develop meaningful performance metrics reported by residents to monitor and guide service improvements Conduct data analysis based on resident feedback, identifying trends and opportunities to enhance and inform decisions Oversee resident engagement events and activities to include the planning and delivery of engagement events and activities across housing stock , including general needs, sheltered , and temporary accommodations Develop and implement strategies to engage underrepresented resident groups Line-manage Resident Engagement Officers and Assistants Provide residents with transparent information on organisation performance, empowering them to challenge, scrutinise, and influence service improvements in line with the Consumer Standards Coordinate with the communications team to promote resident engagement activities through social media and other channels, ensuring effective outreach and participation Benefits: 40,777 annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Experience supervising, developing and motivating a team Experience setting and monitoring performance targets Experience delivering employee training Self-motivated, pro-active, empathetic, resilient, creative Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Desirable experience: Experience delivering resident training Comprehensive understanding and experience of local authority, social housing resident engagement services Experience working in social housing resident engagement services An understanding of national resident empowerment and engagement and housing policy and practice Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Belmont Recruitment are currently recruiting for a Housing Solutions Officer to work with our client, Manchester City Council, based in the Manchester area. This is a temporary role working full-time hours, Monday to Friday. Overview: The role holder will provide high quality support, advice and guidance to service users, working with individuals to assess their needs, manage risks and develop plans to support positive outcomes. The role will focus on preventing homelessness, supporting vulnerable residents and assisting service users to access appropriate housing options and support services. Main Duties: Providing advice, guidance and support to service users experiencing housing difficulties or at risk of homelessness Assessing individual needs, identifying risks and developing appropriate support plans Working with applicants to develop realistic and outcome-focused Personal Housing Plans to prevent homelessness Supporting service users to access appropriate statutory, voluntary and community-based services Providing housing options advice and assisting applicants to secure suitable accommodation Undertaking home visits and delivering housing advice and support within community locations and partner organisations where required Working closely with partner agencies and stakeholders to promote independence and positive outcomes for vulnerable residents Maintaining accurate records, updating systems and supporting performance monitoring requirements Providing advice and expertise to partner agencies and stakeholders regarding housing support and homelessness prevention Essential Criteria: Excellent working knowledge and understanding of homelessness legislation and housing advice provision Previous experience working within housing, homelessness or a related support service Experience assessing individual needs, managing risk and developing support plans Strong communication, negotiation and problem-solving skills Experience working with vulnerable individuals and supporting them to achieve positive outcomes Ability to work effectively with statutory and voluntary agencies Ability to manage a varied workload and maintain accurate records If your skills match the above criteria, please apply with your up-to-date CV

Are you an experienced procurement management professional with experience of frameworks, contracts, and procurement consortia? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Manager. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. Applications are also welcome from Procurement Coordinators/Officers ready to take the next step in their career. The objective of the role will be to take the lead in procurement activities for the organisation. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will maintain up to date legislative knowledge to keep procurement up to date, ensure all procurements are delivered to agreed timescales, define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. Must Have A successful commercial track record in procurement and the management of procurement and major contracts. Thorough knowledge of public sector procurement and purchasing, including PCR2015 and PA23. Experience of procurement frameworks and contracts. Experience of managing E-procurement portals and procurements, and/or dynamic purchasing systems. A consultative approach based on building positive relationships, but with ability to turn ideas into action and results. A good understanding of creating value and managing costs, whilst working in a fast-paced, changing environment. MCIPS qualified, progression towards the qualification, or demonstrable commercial experience in lieu of. Nice to have/Will Strengthen Application Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as OJEU/Find a Tender, or digital frameworks such as G-Cloud. MS Office proficiency. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid working, split between home and an office in Birmingham. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package, including life assurance at work, private healthcare and a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.