Job Title: Quality Administrator Location: Birmingham Salary: £28,031 - £30,378 per annum - SS3 Job type: Permanent; full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: This is an exciting time to join the Higher Education Quality Department at University College Birmingham. As part of our on-going developments in Higher Education, we are looking to grow our quality administrative support with professional administrative experience, excellent customer service skills and a high level of organisational ability to provide an efficient and quality service to students, staff and stakeholders The post-holder will work as part of a team undertaking a diverse role which will include: Providing secretarial support to selected academic committees including the finalisation of agendas, dissemination of papers, provision of advice and guidance as well as formal minute taking and notes. Effective coordination and support for Periodic Review, Validation and Approvals, Module Review and similar. Updating and implementation of Quality procedures and systems including checking of consistency of these and other processes with regulatory requirements. Administrative responsibilities to External Examiners regarding programme and module requirements for draft assessments and marked student work. Maintain the Curriculum Management Systems and provide guidance and support to colleagues as necessary. Assist with effective coordination and support for internal and external quality reviews. Support effective implementation and operation of quality assurance systems and work collaboratively with colleagues to achieve departmental objectives. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - LGPS - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Tuesday 4 August 2026. Interview Date - Wednesday 19 August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of: Senior Administrator, Office Manager, Office Assistant, Office Supervisor, Office Administrator, Senior Administrator, Admin Assistant, Administration Clerk, Admin, Senior Support Administrator, Senior Business Administrator, Business Administrator, Secretary, Quality Administrator, Support Administrator will be considered for this role.
Aug 02, 2026
Full time
Job Title: Quality Administrator Location: Birmingham Salary: £28,031 - £30,378 per annum - SS3 Job type: Permanent; full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: This is an exciting time to join the Higher Education Quality Department at University College Birmingham. As part of our on-going developments in Higher Education, we are looking to grow our quality administrative support with professional administrative experience, excellent customer service skills and a high level of organisational ability to provide an efficient and quality service to students, staff and stakeholders The post-holder will work as part of a team undertaking a diverse role which will include: Providing secretarial support to selected academic committees including the finalisation of agendas, dissemination of papers, provision of advice and guidance as well as formal minute taking and notes. Effective coordination and support for Periodic Review, Validation and Approvals, Module Review and similar. Updating and implementation of Quality procedures and systems including checking of consistency of these and other processes with regulatory requirements. Administrative responsibilities to External Examiners regarding programme and module requirements for draft assessments and marked student work. Maintain the Curriculum Management Systems and provide guidance and support to colleagues as necessary. Assist with effective coordination and support for internal and external quality reviews. Support effective implementation and operation of quality assurance systems and work collaboratively with colleagues to achieve departmental objectives. Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - LGPS - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Tuesday 4 August 2026. Interview Date - Wednesday 19 August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of: Senior Administrator, Office Manager, Office Assistant, Office Supervisor, Office Administrator, Senior Administrator, Admin Assistant, Administration Clerk, Admin, Senior Support Administrator, Senior Business Administrator, Business Administrator, Secretary, Quality Administrator, Support Administrator will be considered for this role.
Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our offices in Redhill working hybrid. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. What you'll bring Previous experience working in an occupational pension administration team (DB experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
Aug 02, 2026
Full time
Join us as a Senior Pensions Administrator within our Outsourcing line of business based out of our offices in Redhill working hybrid. You will work within a team to provide a high quality service to our impressive portfolio of clients that include prestigious and market leading global companies. In the role of Senior Pensions Administrator, you will take on advanced calculations and administration of complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of junior team colleagues. This gives you the opportunity to work on clients that offer exposure to every aspect of pensions administration, utilising bulk processing routines, automated calculations or your manual calculation skills, and the potential for involvement with a huge variety of different projects. The Role Accurately processes and manages complex pensions calculations and queries across a variety of different pension processes and case types such as Retirements, Transfers, Deaths. Cases and processes are completed to a high standard proving accurate and well worded correspondence Checks and monitors work completed by junior colleagues, providing feedback and guidance to colleagues as required to ensure work is right first time and output targets across the team. Acts as a point of escalation for the team for technical issues, non-standard cases, and member complaints. Utilises previous knowledge and experience in pension legislation/regulations as well as WTW guidance and procedures to ensure day to day work on an individual and team basis is of a high quality. Supports the Team Leader in ensuring that all service level agreements and performance standards are achieved on a day-to-day basis and takes responsibility for coordinating team workload and some management or client responsibilities delegated by the Team Leader. Coaches, supports, and mentors junior colleagues providing feedback and supporting the wider development and knowledge of the team. Continuously seeks to identify areas where the service to clients /members could be improved and takes forward process improvements as required. Assists in complex and project-based work as and when required. What you'll bring Previous experience working in an occupational pension administration team (DB experience is essential) carrying out administration processes, including but not limited to Retirements, Transfers and Deaths. Experience and knowledge of Pensions Legislation and Regulations and applying these within an administration team in response to changes or new legislation. Experience and knowledge of the DB manual calculations required for a variety of administration processes. High level attention to detail and skilled in following and applying procedural documentation and checking the work of other colleagues. Ability to carry out and manage high volumes of work while maintaining a high level of accuracy. Excellent organisational and time management skills and being able to manage own workload, wider teamwork load and multiple client member queries at the same time, whilst maintaining a high-quality service. Excellent interpersonal skills to include good written and verbal communication and use of Microsoft Excel and Word. Experience of coaching and supporting less experienced colleagues. Experience of working in a hybrid/multi-site team would be an advantage. What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
Are you an organised, approachable, and customer-focused Administrator looking to make a real difference in a Scarborough? Would you like to work for an organisation known for delivering high-quality client support and trusted by the community it serves? Are you looking for a supportive, client-focused organisation where teamwork and service excellence are at the core? If so then this part time click apply for full job details
Aug 02, 2026
Full time
Are you an organised, approachable, and customer-focused Administrator looking to make a real difference in a Scarborough? Would you like to work for an organisation known for delivering high-quality client support and trusted by the community it serves? Are you looking for a supportive, client-focused organisation where teamwork and service excellence are at the core? If so then this part time click apply for full job details
My client is looking for a Logistics Administrator to help during their busy period for the above days. To co-ordinate the end-to-end transport booking process with third-party logistics providers (3PLs), UK growers, and packhouse dispatch points. The role ensures service, compliance, sustainability, and cost targets are consistently met.You will optimise transport plans to maximise pallet and load utilisation, reduce food miles, and support SEI commitments - while protecting product integrity, cost control and enabling high-quality customer service. KEY PERFORMANCE AREAS Secure and manage transport capacity with contracted 3PLs for all UK movements (inbound, outbound, and inter-site). Ensure timely and accurate transport bookings to meet customer delivery requirements. Support load planning to increase pallet efficiencies and minimise empty mileage. Manage inbound/outbound load administration for Driscoll's, partners, and suppliers. Investigate delivery discrepancies, obtain and validate required paperwork, and raise associated claims. Coordinate uplift and returns for rejected fruit within tight timeframes to maximise salvage value, liaising with suppliers and hauliers. Maintain accurate data entry, reporting, and KPI analysis to support performance monitoring and continuous improvement. PRINCIPAL ACCOUNTABILITIES Daily Operations & Administration Perform daily and weekly administration of key logistic processes. Accurately book transport and confirm collection times with growers, packhouses, and customers within required timeframes and deadlines. Arrange haulier collections and communicate ETAs to internal teams and customers. Organise customer and PR sample collections/transfers from grower sites and maintain associated sales order records. Transport, Claims & Returns Manage delivery discrepancies, POD retrieval, and claims processing within agreed timelines. Administer uplift and return's processes efficiently to minimise waste and financial loss. Support haulier invoice checking, query resolution, and recharge processes. Tracking, Reporting & Data Track vehicles (UK & European), ensuring data accuracy and timely communication of inbound load status. Maintain transport data quality across relevant systems for 100% accuracy and compliance. Produce KPI reports and provide analysis on volumes, costs, and service performance. Stakeholder Communication Maintain strong working relationships with suppliers, growers, hauliers, customers, and internal departments. Support cross-functional collaboration to ensure efficient logistics and supply chain flow Respond promptly to daily operational queries. PERSON SPECIFICATION & CORE COMPETENCIES Customer Focus Communicates clearly and professionally Demonstrates strong service mindset and reliability Operational Excellence High attention to detail Organised and able to prioritise effectively. Remains calm under pressure Cost & Value Awareness Understands commercial impact of transport decisions. Supports best cost planning and waste reduction. Collaboration & Relationship building Works effectively across teams. Builds trusted relationships with stakeholders Problem Solving and Ownership Investigates discrepancies thoroughly. Takes accountability for resolving issues Data & Insight Orientation Comfortable analysing KPIs and performance data Strong numeracy and computer literacy
Aug 02, 2026
Seasonal
My client is looking for a Logistics Administrator to help during their busy period for the above days. To co-ordinate the end-to-end transport booking process with third-party logistics providers (3PLs), UK growers, and packhouse dispatch points. The role ensures service, compliance, sustainability, and cost targets are consistently met.You will optimise transport plans to maximise pallet and load utilisation, reduce food miles, and support SEI commitments - while protecting product integrity, cost control and enabling high-quality customer service. KEY PERFORMANCE AREAS Secure and manage transport capacity with contracted 3PLs for all UK movements (inbound, outbound, and inter-site). Ensure timely and accurate transport bookings to meet customer delivery requirements. Support load planning to increase pallet efficiencies and minimise empty mileage. Manage inbound/outbound load administration for Driscoll's, partners, and suppliers. Investigate delivery discrepancies, obtain and validate required paperwork, and raise associated claims. Coordinate uplift and returns for rejected fruit within tight timeframes to maximise salvage value, liaising with suppliers and hauliers. Maintain accurate data entry, reporting, and KPI analysis to support performance monitoring and continuous improvement. PRINCIPAL ACCOUNTABILITIES Daily Operations & Administration Perform daily and weekly administration of key logistic processes. Accurately book transport and confirm collection times with growers, packhouses, and customers within required timeframes and deadlines. Arrange haulier collections and communicate ETAs to internal teams and customers. Organise customer and PR sample collections/transfers from grower sites and maintain associated sales order records. Transport, Claims & Returns Manage delivery discrepancies, POD retrieval, and claims processing within agreed timelines. Administer uplift and return's processes efficiently to minimise waste and financial loss. Support haulier invoice checking, query resolution, and recharge processes. Tracking, Reporting & Data Track vehicles (UK & European), ensuring data accuracy and timely communication of inbound load status. Maintain transport data quality across relevant systems for 100% accuracy and compliance. Produce KPI reports and provide analysis on volumes, costs, and service performance. Stakeholder Communication Maintain strong working relationships with suppliers, growers, hauliers, customers, and internal departments. Support cross-functional collaboration to ensure efficient logistics and supply chain flow Respond promptly to daily operational queries. PERSON SPECIFICATION & CORE COMPETENCIES Customer Focus Communicates clearly and professionally Demonstrates strong service mindset and reliability Operational Excellence High attention to detail Organised and able to prioritise effectively. Remains calm under pressure Cost & Value Awareness Understands commercial impact of transport decisions. Supports best cost planning and waste reduction. Collaboration & Relationship building Works effectively across teams. Builds trusted relationships with stakeholders Problem Solving and Ownership Investigates discrepancies thoroughly. Takes accountability for resolving issues Data & Insight Orientation Comfortable analysing KPIs and performance data Strong numeracy and computer literacy
Pensions Analyst (Accounts & Member Data) Location: Crawley Salary: 37,000 plus 7.5% bonus Contract: Permanent Closing date: 09/08/2026 Are you an analytical pensions or finance professional who enjoys working with complex data, improving controls and turning information into clear insight? UK Power Networks is looking for a Pensions Analyst to join our in-house pensions team and support the accuracy, validity and reporting of member, scheme and financial data. Reporting to the Pensions Project Manager within the Human Resources directorate, you will play a key role in preparing pension scheme accounts, producing management information and supporting high-quality reporting across member benefit data. You will work with internal teams and external partners including Finance, HR, Payroll, administrators, actuaries, auditors, custodians and investment managers. You will help prepare quarterly pension scheme management accounts, analyse and validate member data, support actuarial valuations and accounting disclosures, and identify trends, anomalies and opportunities to improve data quality. You will also contribute to governance, regulatory compliance, audit trails, data controls and continuous improvement activity across reporting and reconciliation processes. This is a great opportunity to apply your pensions, accounting and data analysis experience in a role where accuracy, insight and collaboration really matter. You will be trusted to investigate data issues, present findings to non-technical stakeholders and support decision-making through clear, reliable reporting. Permanent role based in Crawley, with blended working available after probation: 3 days in the office and 2 days remote. 37,000 salary plus 7.5% bonus. 25 days annual leave plus bank holidays. Personal Pension Plan with UK Power Networks contributions of 8% or 10% depending on your contribution rate. Access to benefits including Cycle to Work, Home & Tech, Green Car Leasing, discounted gym membership, Employee Assistance Programme and retailer discounts. You will bring experience from pensions, finance, accounting or a related analytical environment, along with advanced Excel skills and the ability to work confidently with large datasets. Knowledge of SQL-based languages, data validation, reconciliation, reporting tools such as Power BI and pension scheme structures will help you succeed. Experience with DB/DC schemes, SAP, Aviary, Pensions Office, APIs or pension scheme accounting requirements would be beneficial. If you are methodical, proactive and confident turning complex data into meaningful insight, we would like to hear from you. Apply by 09/08/2026 to join UK Power Networks as a Pensions Analyst and help strengthen the quality, integrity and reporting of our pensions data. For more information and to view the full job description please click apply! If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
Aug 02, 2026
Full time
Pensions Analyst (Accounts & Member Data) Location: Crawley Salary: 37,000 plus 7.5% bonus Contract: Permanent Closing date: 09/08/2026 Are you an analytical pensions or finance professional who enjoys working with complex data, improving controls and turning information into clear insight? UK Power Networks is looking for a Pensions Analyst to join our in-house pensions team and support the accuracy, validity and reporting of member, scheme and financial data. Reporting to the Pensions Project Manager within the Human Resources directorate, you will play a key role in preparing pension scheme accounts, producing management information and supporting high-quality reporting across member benefit data. You will work with internal teams and external partners including Finance, HR, Payroll, administrators, actuaries, auditors, custodians and investment managers. You will help prepare quarterly pension scheme management accounts, analyse and validate member data, support actuarial valuations and accounting disclosures, and identify trends, anomalies and opportunities to improve data quality. You will also contribute to governance, regulatory compliance, audit trails, data controls and continuous improvement activity across reporting and reconciliation processes. This is a great opportunity to apply your pensions, accounting and data analysis experience in a role where accuracy, insight and collaboration really matter. You will be trusted to investigate data issues, present findings to non-technical stakeholders and support decision-making through clear, reliable reporting. Permanent role based in Crawley, with blended working available after probation: 3 days in the office and 2 days remote. 37,000 salary plus 7.5% bonus. 25 days annual leave plus bank holidays. Personal Pension Plan with UK Power Networks contributions of 8% or 10% depending on your contribution rate. Access to benefits including Cycle to Work, Home & Tech, Green Car Leasing, discounted gym membership, Employee Assistance Programme and retailer discounts. You will bring experience from pensions, finance, accounting or a related analytical environment, along with advanced Excel skills and the ability to work confidently with large datasets. Knowledge of SQL-based languages, data validation, reconciliation, reporting tools such as Power BI and pension scheme structures will help you succeed. Experience with DB/DC schemes, SAP, Aviary, Pensions Office, APIs or pension scheme accounting requirements would be beneficial. If you are methodical, proactive and confident turning complex data into meaningful insight, we would like to hear from you. Apply by 09/08/2026 to join UK Power Networks as a Pensions Analyst and help strengthen the quality, integrity and reporting of our pensions data. For more information and to view the full job description please click apply! If you have any queries in connection to this vacancy or your application, please contact us at quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Aug 02, 2026
Full time
Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to 500 for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to 500 per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Collections Administrator12-month FTC£26,275 per annum Haydock, Merseyside (WA11)Monday - Friday, 36.25 hours per weekFlexible working - open to remote working 2 days a weekMerchant Rentals, part of the PayPoint Group, specialise in providing tailored asset finance solutions to businesses large and small throughout the UK, helping them to accept card payments through a range of payment terminal technologies and accessories. We manage an existing customer base of over 30,000 UK customers and require a skilled and efficient Administrator to join us as a Collections Administrator.About the roleOur 4 strong Credit Control Team are fun, friendly and hard-working and we are looking for a like-minded individual with confident communication skills to develop a fulfilling career in credit control. You will be responsible for chasing high volume/low value debts of around 3,000 debtors per month. You must be target driven and have the ability to meet and exceed team targets. You will pro-actively chase payments from customers, ensuring cash collection is maximised to its full potential. The responsibilities You will handle customers with tact and diplomacy, demonstrating empathy whilst focusing on debt recovery targets. You will work to understand various Hire Agreements as well as industry regulations such as FCA, treating customers fairly, GDPR and the Consumer Credit Act. You will need strong PC skills conversant in MS Office Applications. You will maintain accurate records and provide reports on arrears, actioning cases to the point of termination and escalation. Deal with any Direct Debit failures that occur, chasing outstanding/late payments. Demonstrate commercial awareness and business aptitude in making decisions concerning failed Direct Debits on a day to day basis About you Team player with clear focus on customer service, quality and accuracy Excellent telephone manner Takes ownership of queries, problems and projects and manages to resolution Able to manage own workload and work unsupervised if necessary Have good experience with Microsoft packages including Excel and Word. Understand terms and conditions of various Hire Agreements. Understand and adhere to industry standards, e.g. Data Protection Act and Consumer Credit Act. Understand the objectives of the company and work towards them through a personal development plan. Whilst previous experience of Debt Collection would be useful, it is not essential. This is 12-month fixed term contract role.Monday to Friday, 36.25 hours per week, 7.25 hours per day with flexibility around start and finish times from 8.00am until 6.00pm.We are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits.Benefits 25 days annual leave plus 8 UK bank holidays Contributory pension scheme and life assurance (subject to conditions) Structured induction and ongoing training and support Employee benefits platform discounts Free on-site parking (A580 location, close to M6) Employee social events and team activities Free refreshments provided
Aug 02, 2026
Contractor
Collections Administrator12-month FTC£26,275 per annum Haydock, Merseyside (WA11)Monday - Friday, 36.25 hours per weekFlexible working - open to remote working 2 days a weekMerchant Rentals, part of the PayPoint Group, specialise in providing tailored asset finance solutions to businesses large and small throughout the UK, helping them to accept card payments through a range of payment terminal technologies and accessories. We manage an existing customer base of over 30,000 UK customers and require a skilled and efficient Administrator to join us as a Collections Administrator.About the roleOur 4 strong Credit Control Team are fun, friendly and hard-working and we are looking for a like-minded individual with confident communication skills to develop a fulfilling career in credit control. You will be responsible for chasing high volume/low value debts of around 3,000 debtors per month. You must be target driven and have the ability to meet and exceed team targets. You will pro-actively chase payments from customers, ensuring cash collection is maximised to its full potential. The responsibilities You will handle customers with tact and diplomacy, demonstrating empathy whilst focusing on debt recovery targets. You will work to understand various Hire Agreements as well as industry regulations such as FCA, treating customers fairly, GDPR and the Consumer Credit Act. You will need strong PC skills conversant in MS Office Applications. You will maintain accurate records and provide reports on arrears, actioning cases to the point of termination and escalation. Deal with any Direct Debit failures that occur, chasing outstanding/late payments. Demonstrate commercial awareness and business aptitude in making decisions concerning failed Direct Debits on a day to day basis About you Team player with clear focus on customer service, quality and accuracy Excellent telephone manner Takes ownership of queries, problems and projects and manages to resolution Able to manage own workload and work unsupervised if necessary Have good experience with Microsoft packages including Excel and Word. Understand terms and conditions of various Hire Agreements. Understand and adhere to industry standards, e.g. Data Protection Act and Consumer Credit Act. Understand the objectives of the company and work towards them through a personal development plan. Whilst previous experience of Debt Collection would be useful, it is not essential. This is 12-month fixed term contract role.Monday to Friday, 36.25 hours per week, 7.25 hours per day with flexibility around start and finish times from 8.00am until 6.00pm.We are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits.Benefits 25 days annual leave plus 8 UK bank holidays Contributory pension scheme and life assurance (subject to conditions) Structured induction and ongoing training and support Employee benefits platform discounts Free on-site parking (A580 location, close to M6) Employee social events and team activities Free refreshments provided
Salary : £28,000 per annum Role : Full time, Monday to Friday, 8am 5pm Location : Office based - Thames Ditton We are looking for an experienced Customer Service Coordinator to join our busy office. This role would suit someone with previous experience as a Service Coordinator, Service Administrator, Scheduler, Planner, Customer Service Coordinator or Call Centre Team Member who enjoys organising appointments, speaking with customers and providing excellent administrative support. About us: Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England. Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management. Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams. As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner. We are now looking for two Customer Service Coordinators to assist the service and installation teams in the day to day running of the departments and deliver outstanding and efficient customer service across the Home Service Group. Job share opportunities will be considered for the right candidates. Job Role: Answer incoming calls in a professional, friendly and efficient manner, delivering excellent customer service. Schedule, confirm and reschedule service and installation appointments. Provide administrative support to the service and installation teams. Liaise with account customers and agencies, prioritising work and providing updates on additional work required. Contact existing customers to arrange annual boiler servicing appointments. Track parts and orders with suppliers, ensuring timely updates. Identify customers' needs and either resolve enquiries or direct them to the appropriate team member. Communicate clearly and effectively with customers, colleagues and suppliers. Work collaboratively as part of a positive and supportive team. Carry out a range of general administrative and ad hoc duties as required. About you: Previous experience in a call centre environment is essential. Previous experience in a similar customer service or administrative role is essential. Experience within the industry would be beneficial but is not essential. Excellent telephone manner with a outstanding customer service skills. Strong written and verbal communication skills. Excellent organisational and time management skills and a high level of attention to detail. Ability to work effectively both independently and as part of a small team. A positive, proactive approach with good problem-solving skills. The Benefits: Casual dress Company events On-site parking Opportunity for progression Could you be our Customer Service Coordinator? Right to Work in the UK: Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship. We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present. REF-(Apply online only)
Aug 02, 2026
Full time
Salary : £28,000 per annum Role : Full time, Monday to Friday, 8am 5pm Location : Office based - Thames Ditton We are looking for an experienced Customer Service Coordinator to join our busy office. This role would suit someone with previous experience as a Service Coordinator, Service Administrator, Scheduler, Planner, Customer Service Coordinator or Call Centre Team Member who enjoys organising appointments, speaking with customers and providing excellent administrative support. About us: Home Service Group was established in 2024, bringing together a network of established, family-founded plumbing, heating, electrical and property service companies operating across the South of England. Each business has built its own strong reputation over many years. The group was created to unify these companies under a shared vision, combining deep technical expertise and trusted service with group-level standards, systems and centralised account management. Today, the group delivers consistent, high-quality property services across residential homes, schools, managed estates and commercial portfolios, offering the reliability of a larger organisation alongside the responsiveness of established local teams. As we continue to grow, our focus remains the same: to strengthen our network, invest in better systems and technology, and provide dependable service at scale for every client and partner. We are now looking for two Customer Service Coordinators to assist the service and installation teams in the day to day running of the departments and deliver outstanding and efficient customer service across the Home Service Group. Job share opportunities will be considered for the right candidates. Job Role: Answer incoming calls in a professional, friendly and efficient manner, delivering excellent customer service. Schedule, confirm and reschedule service and installation appointments. Provide administrative support to the service and installation teams. Liaise with account customers and agencies, prioritising work and providing updates on additional work required. Contact existing customers to arrange annual boiler servicing appointments. Track parts and orders with suppliers, ensuring timely updates. Identify customers' needs and either resolve enquiries or direct them to the appropriate team member. Communicate clearly and effectively with customers, colleagues and suppliers. Work collaboratively as part of a positive and supportive team. Carry out a range of general administrative and ad hoc duties as required. About you: Previous experience in a call centre environment is essential. Previous experience in a similar customer service or administrative role is essential. Experience within the industry would be beneficial but is not essential. Excellent telephone manner with a outstanding customer service skills. Strong written and verbal communication skills. Excellent organisational and time management skills and a high level of attention to detail. Ability to work effectively both independently and as part of a small team. A positive, proactive approach with good problem-solving skills. The Benefits: Casual dress Company events On-site parking Opportunity for progression Could you be our Customer Service Coordinator? Right to Work in the UK: Applicants must have the legal right to live and work in the UK. Given the role and salary level, this is not a role that will qualify for UK Sponsorship. We will respond to your application as soon as possible. Please bear with us, we are experiencing high numbers of applications at present. REF-(Apply online only)
Telemarketer / Business Development Administrator Permanent Based in Dartford (office based) Hours of work, 25 - 40 hours (can work full or reduced hours) £28,000 - £32,000 plus bonuses, free lunch, parking etc. Tony Alan Recruitment currently has an exciting job opportunity for a Telemarketer / Business Development Administrator to join a leading and growing business based in the Dartford area on a permanent contract. You will be responsible for generating new sales opportunities through proactive outbound engagement with schools, councils, and other relevant organisations across the UK. The role is focused on working through the CRM database to identify, contact, and qualify potential projects for the business. This includes making high-quality outbound calls, engaging decision-makers, clearly communicating the business proposition, and securing qualified face-to-face meetings for the Project Consultant team. Key Responsibilities: Proactively work through the CRM database to identify and prioritise target organisations. Make outbound calls to current and prospective clients. Identify key decision-makers and establish initial contact. Engage prospects to understand needs, timelines, budgets, and project potential. Qualify opportunities against agreed criteria before passing to Project Consultants. Maintain accurate and up-to-date records of all interactions within the CRM system. Build a pipeline of viable, qualified opportunities. Secure face-to-face meetings for Project Consultants with relevant decision-makers. Track activity, outcomes, and conversion metrics consistently. Identify trends, opportunities, and gaps within the database. Work closely with Project Consultants to ensure smooth handover of opportunities. Contribute to refining messaging, targeting, and outreach strategies. Key Requirements: Strong communication and telephone-based sales skills Confident engaging with decision-makers Ability to build rapport quickly and clearly articulate value Organised and detail-oriented with CRM systems Resilient, self-motivated, and target-driven Previous experience in sales, telesales, or business development (preferred). If you feel that you would be suitable for this position, then please apply with your CV. REFER A FRIEND SCHEME: If you refer a candidate to us and they are placed you will be eligible for a cash reward! Due to the high number of CV's we receive we are unable to respond to all applications therefore if you have not heard from us within 10 days please assume you are unsuccessful in this instance.
Aug 02, 2026
Full time
Telemarketer / Business Development Administrator Permanent Based in Dartford (office based) Hours of work, 25 - 40 hours (can work full or reduced hours) £28,000 - £32,000 plus bonuses, free lunch, parking etc. Tony Alan Recruitment currently has an exciting job opportunity for a Telemarketer / Business Development Administrator to join a leading and growing business based in the Dartford area on a permanent contract. You will be responsible for generating new sales opportunities through proactive outbound engagement with schools, councils, and other relevant organisations across the UK. The role is focused on working through the CRM database to identify, contact, and qualify potential projects for the business. This includes making high-quality outbound calls, engaging decision-makers, clearly communicating the business proposition, and securing qualified face-to-face meetings for the Project Consultant team. Key Responsibilities: Proactively work through the CRM database to identify and prioritise target organisations. Make outbound calls to current and prospective clients. Identify key decision-makers and establish initial contact. Engage prospects to understand needs, timelines, budgets, and project potential. Qualify opportunities against agreed criteria before passing to Project Consultants. Maintain accurate and up-to-date records of all interactions within the CRM system. Build a pipeline of viable, qualified opportunities. Secure face-to-face meetings for Project Consultants with relevant decision-makers. Track activity, outcomes, and conversion metrics consistently. Identify trends, opportunities, and gaps within the database. Work closely with Project Consultants to ensure smooth handover of opportunities. Contribute to refining messaging, targeting, and outreach strategies. Key Requirements: Strong communication and telephone-based sales skills Confident engaging with decision-makers Ability to build rapport quickly and clearly articulate value Organised and detail-oriented with CRM systems Resilient, self-motivated, and target-driven Previous experience in sales, telesales, or business development (preferred). If you feel that you would be suitable for this position, then please apply with your CV. REFER A FRIEND SCHEME: If you refer a candidate to us and they are placed you will be eligible for a cash reward! Due to the high number of CV's we receive we are unable to respond to all applications therefore if you have not heard from us within 10 days please assume you are unsuccessful in this instance.
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
Aug 02, 2026
Full time
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Aug 02, 2026
Full time
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Recruitment Administrator Location: Gourock (Hybrid Working) Salary: Up to £28,000 per annum (pro rata) Hours: Temporary, Full-time, 38 hours per week (8:00am - 4:30pm) Contract: Minimum 2 months, with potential to be extendedWe are currently recruiting for an experienced and highly organised Recruitment Administrator to join a busy HR Recruitment team based in Gourock. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and takes pride in delivering accurate, high-quality work.The RoleWorking as part of the Recruitment team, you will provide essential administrative support throughout the recruitment and onboarding process. The role involves managing a variety of manual processes, so accuracy, organisation and attention to detail are essential.Your responsibilities will include: Preparing contracts of employment. Supporting the onboarding process for new starters. Chasing outstanding documentation and information from candidates and hiring managers. Maintaining accurate recruitment records and systems. Providing general administrative support to the recruitment team. Managing a high volume of repetitive tasks while maintaining a high level of accuracy. About YouWe're looking for someone who: Has previous experience in an administrative role. Demonstrates excellent attention to detail and accuracy. Is organised and able to manage a busy workload. Can work efficiently under tight deadlines Is comfortable carrying out repetitive administrative tasks. Has good communication skills and is confident liaising with a range of stakeholders. Is proficient in Microsoft Office, particularly Outlook, Word and Excel. Working PatternThis is a hybrid role, offering the flexibility to work from home three days per week (Monday & Tuesday Office based, Wednesday - Friday working form home, with some flexibility required).Office location: Gourock.If you're an organised administrator who thrives in a busy environment and is looking for an opportunity to join a friendly recruitment team please apply below
Aug 02, 2026
Seasonal
Recruitment Administrator Location: Gourock (Hybrid Working) Salary: Up to £28,000 per annum (pro rata) Hours: Temporary, Full-time, 38 hours per week (8:00am - 4:30pm) Contract: Minimum 2 months, with potential to be extendedWe are currently recruiting for an experienced and highly organised Recruitment Administrator to join a busy HR Recruitment team based in Gourock. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and takes pride in delivering accurate, high-quality work.The RoleWorking as part of the Recruitment team, you will provide essential administrative support throughout the recruitment and onboarding process. The role involves managing a variety of manual processes, so accuracy, organisation and attention to detail are essential.Your responsibilities will include: Preparing contracts of employment. Supporting the onboarding process for new starters. Chasing outstanding documentation and information from candidates and hiring managers. Maintaining accurate recruitment records and systems. Providing general administrative support to the recruitment team. Managing a high volume of repetitive tasks while maintaining a high level of accuracy. About YouWe're looking for someone who: Has previous experience in an administrative role. Demonstrates excellent attention to detail and accuracy. Is organised and able to manage a busy workload. Can work efficiently under tight deadlines Is comfortable carrying out repetitive administrative tasks. Has good communication skills and is confident liaising with a range of stakeholders. Is proficient in Microsoft Office, particularly Outlook, Word and Excel. Working PatternThis is a hybrid role, offering the flexibility to work from home three days per week (Monday & Tuesday Office based, Wednesday - Friday working form home, with some flexibility required).Office location: Gourock.If you're an organised administrator who thrives in a busy environment and is looking for an opportunity to join a friendly recruitment team please apply below
Building a sustainable tomorrow BAM UK & Ireland is recruiting a CAFM Facilities Administrator to join our FM segment of the business and join our team based out of East Midlands Airport. The CAFM Administrator will provide guidance, support and deputise to ensure the delivery of service to the contract. This is a 12 Month Fixed Term Contract. Making Possible You will-be responsible for the management and co-ordination of FM services required by the contract which predominantly includes M&E services and building fabric maintenance activities. The role will require the organisation and management of third-party subcontractors, as and when required to support site requirements. Your mission • Ensure the effective and efficient use of all resources allocated to the management of the contracted service delivery requirements. • Preparing concise monthly reports for the client within the contractual timeframes. • Assist in the identification of employee learning and development needs to meet Company objectives. • Ensure the management of the services is carried out in accordance with contract specification. • Monitor all planned maintenance activities to ensure completion within SLA s utilising the onsite CAFM system • Manage internal and external full and temporary passes; oversee insurance, renewal, and compliance with site security protocols. • Support the helpdesk with reactive works, access coordination and task updates; ensuring KPI are achieved Support the profit and loss reporting for the contract. • Adhere to quality, environmental, safety and health management systems requirements. • Work to appropriate statutory and legislative requirements including applicable standards and codes of practice. • Ensure adherence to BAM FM polices and code of conduct. • Management of sub-contractors on site, ensuring appropriate RAMS are in place and appropriately recorded within the systems in place. • Ensure that all facilities and services are made available within the requirements of the contract specifications. • Support the delivery of projects on site by acting as the point of contact for key activities, including coordinating access, reviewing documentation, and ensuring the client is kept up to date. • Monitor and ensure training matrix remains fit for purpose and up to date at all times. • Ensure all services are operated in the most economical and efficient manner. • Monitor BAM FM Health and Safety Procedures, including the management of regular TBT s with the on site team. • Ensure safe working practices are adhered to by contractors. • Keep up to date records in accordance with legislative and BAM FM requirements. • Co-ordinate activities where multiple trades are involved, including permit to work . • Liaison with Clients Representatives at all levels. • Produce meetings notes as and when required. • Manage on call rota to ensure uninterrupted site coverage. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. What do you bring to the role? • Ideally looking for someone with a trade based City & Guilds qualification Level II/III or equivalent. • CAFM experience. • Experience of building fabric maintenance, both with commercial and domestic buildings. • Experience of working within a mobile service delivery contract. • An understanding of Service Level Agreements (SLA's), service targets and objectives and Key Performance Indicators (KPI's) • Knowledge of Health & Safety and safe working practices. • Strong customer care focus. • Good communication skills. • Proactive approach. • Able to anticipate and/or diagnose and repair faults. • Capable of completing essential paperwork in an accurate and timely manner. • Full UK Drivers licence. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible".
Aug 01, 2026
Contractor
Building a sustainable tomorrow BAM UK & Ireland is recruiting a CAFM Facilities Administrator to join our FM segment of the business and join our team based out of East Midlands Airport. The CAFM Administrator will provide guidance, support and deputise to ensure the delivery of service to the contract. This is a 12 Month Fixed Term Contract. Making Possible You will-be responsible for the management and co-ordination of FM services required by the contract which predominantly includes M&E services and building fabric maintenance activities. The role will require the organisation and management of third-party subcontractors, as and when required to support site requirements. Your mission • Ensure the effective and efficient use of all resources allocated to the management of the contracted service delivery requirements. • Preparing concise monthly reports for the client within the contractual timeframes. • Assist in the identification of employee learning and development needs to meet Company objectives. • Ensure the management of the services is carried out in accordance with contract specification. • Monitor all planned maintenance activities to ensure completion within SLA s utilising the onsite CAFM system • Manage internal and external full and temporary passes; oversee insurance, renewal, and compliance with site security protocols. • Support the helpdesk with reactive works, access coordination and task updates; ensuring KPI are achieved Support the profit and loss reporting for the contract. • Adhere to quality, environmental, safety and health management systems requirements. • Work to appropriate statutory and legislative requirements including applicable standards and codes of practice. • Ensure adherence to BAM FM polices and code of conduct. • Management of sub-contractors on site, ensuring appropriate RAMS are in place and appropriately recorded within the systems in place. • Ensure that all facilities and services are made available within the requirements of the contract specifications. • Support the delivery of projects on site by acting as the point of contact for key activities, including coordinating access, reviewing documentation, and ensuring the client is kept up to date. • Monitor and ensure training matrix remains fit for purpose and up to date at all times. • Ensure all services are operated in the most economical and efficient manner. • Monitor BAM FM Health and Safety Procedures, including the management of regular TBT s with the on site team. • Ensure safe working practices are adhered to by contractors. • Keep up to date records in accordance with legislative and BAM FM requirements. • Co-ordinate activities where multiple trades are involved, including permit to work . • Liaison with Clients Representatives at all levels. • Produce meetings notes as and when required. • Manage on call rota to ensure uninterrupted site coverage. What s in it for you? A challenging and continuously changing environment in a forward thinking organisation. In addition to an attractive salary and benefits package, we support further personal growth and development. What do you bring to the role? • Ideally looking for someone with a trade based City & Guilds qualification Level II/III or equivalent. • CAFM experience. • Experience of building fabric maintenance, both with commercial and domestic buildings. • Experience of working within a mobile service delivery contract. • An understanding of Service Level Agreements (SLA's), service targets and objectives and Key Performance Indicators (KPI's) • Knowledge of Health & Safety and safe working practices. • Strong customer care focus. • Good communication skills. • Proactive approach. • Able to anticipate and/or diagnose and repair faults. • Capable of completing essential paperwork in an accurate and timely manner. • Full UK Drivers licence. About BAM Building a sustainable tomorrow. That s our mission and our promise at BAM. It s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible".
Monday to Friday, 8:00am - 5:00pm 4-week temporary assignment with the possibility of extension Immediate start required We are recruiting for a Temporary Customer Service Administrator to join a busy and friendly team based in Cambridge. This is a varied role and ideal for someone who is confident communicating over the phone with customers, and happy to get involved wherever needed. What the client is looking for: A confident and professional telephone manner Excellent communication and interpersonal skills Reliability and good timekeeping Confident MS Office skills A flexible, proactive approach with a willingness to help wherever needed A full driving licence and access to a vehicle Key responsibilities: Handling incoming telephone calls and customer enquiries Providing administrative support to the wider team Managing emails and updating internal systems Supporting with a variety of day-to-day operational tasks What's in it for you? £16.00 - £17.50 per hour, depending on experience 4-week temporary assignment with the potential to be extended Opportunity to gain valuable experience within a successful business Please note: Due to the office location, candidates must be a driver with access to their own transport. Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Aug 01, 2026
Seasonal
Monday to Friday, 8:00am - 5:00pm 4-week temporary assignment with the possibility of extension Immediate start required We are recruiting for a Temporary Customer Service Administrator to join a busy and friendly team based in Cambridge. This is a varied role and ideal for someone who is confident communicating over the phone with customers, and happy to get involved wherever needed. What the client is looking for: A confident and professional telephone manner Excellent communication and interpersonal skills Reliability and good timekeeping Confident MS Office skills A flexible, proactive approach with a willingness to help wherever needed A full driving licence and access to a vehicle Key responsibilities: Handling incoming telephone calls and customer enquiries Providing administrative support to the wider team Managing emails and updating internal systems Supporting with a variety of day-to-day operational tasks What's in it for you? £16.00 - £17.50 per hour, depending on experience 4-week temporary assignment with the potential to be extended Opportunity to gain valuable experience within a successful business Please note: Due to the office location, candidates must be a driver with access to their own transport. Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Senior Pensions Administrator At the heart of every pension scheme are its members. That's why our client combine outstanding customer service with technical expertise, robust quality controls, and a supportive team culture. We're now looking for a DB Pensions Administrator to join their growing administration team and help deliver a first-class service to our clients and their members click apply for full job details
Aug 01, 2026
Full time
Senior Pensions Administrator At the heart of every pension scheme are its members. That's why our client combine outstanding customer service with technical expertise, robust quality controls, and a supportive team culture. We're now looking for a DB Pensions Administrator to join their growing administration team and help deliver a first-class service to our clients and their members click apply for full job details
Insolvency Solicitor NQ+ Dorset Competitive Salary DOE The Opportunity A well-established and highly regarded Dorset law firm is seeking a Solicitor (NQ+ PQE) to join its growing Insolvency & Corporate Recovery team.This is an excellent opportunity for a newly qualified solicitor, someone due to qualify, or an experienced lawyer looking to develop a specialist career in insolvency law. Previous insolvency experience is not essential, as full training and support will be provided.You will work closely with a highly respected Partner who is also a qualified Insolvency Practitioner, gaining exposure to a broad range of insolvency and corporate recovery matters. The team acts predominantly for insolvency practitioners, including liquidators, administrators, and trustees in bankruptcy, providing high-quality legal advice on a range of contentious and non-contentious matters. The Role You will assist with and progressively take responsibility for a varied caseload of insolvency and recovery matters, including:• Advising insolvency practitioners on formal insolvency appointments• Corporate recovery and restructuring matters• Insolvency-related litigation and dispute resolution• Company law and director-related issues• Asset recovery matters• Supporting clients through complex insolvency processes• Business development and networking activities About You Applications are welcomed from Solicitors at all levels, including those who are newly qualified or due to qualify.The successful candidate will possess:• A genuine interest in insolvency and corporate recovery law• Strong communication skills and a client-focused approach• Excellent attention to detail and organisational abilities• The ability to work independently and as part of a team• A proactive and commercial mindset• The ability to manage and prioritise workloads effectively• A willingness to develop networking and business development skills Desirable Experience While not essential, experience in any of the following areas would be advantageous:• Commercial Litigation• Company Law• Commercial Contracts• Commercial Property• General Commercial Law What's on Offer? • Competitive salary dependent on experience• Specialist training and mentoring from an experienced Insolvency Practitioner• High-quality and varied work• Clear career progression opportunities• Supportive and collaborative team culture• Exposure to a respected and growing insolvency practiceThis is a fantastic opportunity for an ambitious lawyer to develop specialist expertise within a thriving Insolvency & Corporate Recovery team while benefiting from excellent support and long-term career prospects. How to Apply: Contact Alicia Forde on or email quoting Job Ref: eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide.At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Aug 01, 2026
Full time
Insolvency Solicitor NQ+ Dorset Competitive Salary DOE The Opportunity A well-established and highly regarded Dorset law firm is seeking a Solicitor (NQ+ PQE) to join its growing Insolvency & Corporate Recovery team.This is an excellent opportunity for a newly qualified solicitor, someone due to qualify, or an experienced lawyer looking to develop a specialist career in insolvency law. Previous insolvency experience is not essential, as full training and support will be provided.You will work closely with a highly respected Partner who is also a qualified Insolvency Practitioner, gaining exposure to a broad range of insolvency and corporate recovery matters. The team acts predominantly for insolvency practitioners, including liquidators, administrators, and trustees in bankruptcy, providing high-quality legal advice on a range of contentious and non-contentious matters. The Role You will assist with and progressively take responsibility for a varied caseload of insolvency and recovery matters, including:• Advising insolvency practitioners on formal insolvency appointments• Corporate recovery and restructuring matters• Insolvency-related litigation and dispute resolution• Company law and director-related issues• Asset recovery matters• Supporting clients through complex insolvency processes• Business development and networking activities About You Applications are welcomed from Solicitors at all levels, including those who are newly qualified or due to qualify.The successful candidate will possess:• A genuine interest in insolvency and corporate recovery law• Strong communication skills and a client-focused approach• Excellent attention to detail and organisational abilities• The ability to work independently and as part of a team• A proactive and commercial mindset• The ability to manage and prioritise workloads effectively• A willingness to develop networking and business development skills Desirable Experience While not essential, experience in any of the following areas would be advantageous:• Commercial Litigation• Company Law• Commercial Contracts• Commercial Property• General Commercial Law What's on Offer? • Competitive salary dependent on experience• Specialist training and mentoring from an experienced Insolvency Practitioner• High-quality and varied work• Clear career progression opportunities• Supportive and collaborative team culture• Exposure to a respected and growing insolvency practiceThis is a fantastic opportunity for an ambitious lawyer to develop specialist expertise within a thriving Insolvency & Corporate Recovery team while benefiting from excellent support and long-term career prospects. How to Apply: Contact Alicia Forde on or email quoting Job Ref: eNL will never share your CV with a third party without your express permission. As part of our candidate care process, we aim to respond to all applications in 7 days. If you have not been contacted within this timescale, your application has been unsuccessful on this occasion. Please note our advertisements use PQE/salary levels purely as a guide.At eNL we value diversity and inclusion. We want to attract people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability, sexual orientation, gender identity or any characteristics protected by law in the jurisdictions in which we operate.
Complaint Administrator Salary £28,000 per year Location Hybrid - Milton Keynes or Rushden Permanent, Full Time Do you have experience in administration or customer service? If you're organised, detail-focused, and enjoy helping people, this could be the perfect opportunity for you. As a Complaint Administrator at Amplius, you'll play a key role in delivering a smooth and efficient complaints experience, ensuring complaints are handled accurately, deadlines are met, and customers are kept informed every step of the way. Salary: £28,000 per year Contract: Permanent, full time Your week: 36.25 hours - Monday to Friday 9am to 5pm Location: Hybrid, with up to three days per week in our Milton Keynes or Rushden office. Snapshot of your role Route complaints to the appropriate colleagues and support the progression of complaints through different stages. Act as a first point of contact for customer complaint enquiries, delivering professional, empathetic and customer focused support. Monitor complaint timescales, track agreed actions and commitments, and follow up with service areas on outstanding actions. Maintain accurate, auditable records ensuring information is complete, up to date and handled confidentially. Provide administrative support to the complaints service, ensuring all complaints are logged, categorised, and processed accurately. Contribute to a positive customer experience by supporting the timely, consistent, and efficient handling of complaints What you'll need to thrive in this role Experience in an administration, coordination, or customer service role. Experience handling customer information accurately and confidentially, while following established processes. Strong organisational skills with excellent attention to detail and the ability to manage deadlines. Clear written and verbal communication skills, with a professional and customer-focused approach. Confidence using IT systems, databases, and Microsoft Office applications. A calm professional, and empathetic approach with dealing with customers who may be dissatisfied or frustrated. Important - Right to work in the UK is an essential requirement. We do not provide sponsorship. Please read the attached Job Description before applying so you get the full scope of the role. Closing: 9 August Video interview: 10 - 13 August Interviews in Rushden: 18 August We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Aug 01, 2026
Full time
Complaint Administrator Salary £28,000 per year Location Hybrid - Milton Keynes or Rushden Permanent, Full Time Do you have experience in administration or customer service? If you're organised, detail-focused, and enjoy helping people, this could be the perfect opportunity for you. As a Complaint Administrator at Amplius, you'll play a key role in delivering a smooth and efficient complaints experience, ensuring complaints are handled accurately, deadlines are met, and customers are kept informed every step of the way. Salary: £28,000 per year Contract: Permanent, full time Your week: 36.25 hours - Monday to Friday 9am to 5pm Location: Hybrid, with up to three days per week in our Milton Keynes or Rushden office. Snapshot of your role Route complaints to the appropriate colleagues and support the progression of complaints through different stages. Act as a first point of contact for customer complaint enquiries, delivering professional, empathetic and customer focused support. Monitor complaint timescales, track agreed actions and commitments, and follow up with service areas on outstanding actions. Maintain accurate, auditable records ensuring information is complete, up to date and handled confidentially. Provide administrative support to the complaints service, ensuring all complaints are logged, categorised, and processed accurately. Contribute to a positive customer experience by supporting the timely, consistent, and efficient handling of complaints What you'll need to thrive in this role Experience in an administration, coordination, or customer service role. Experience handling customer information accurately and confidentially, while following established processes. Strong organisational skills with excellent attention to detail and the ability to manage deadlines. Clear written and verbal communication skills, with a professional and customer-focused approach. Confidence using IT systems, databases, and Microsoft Office applications. A calm professional, and empathetic approach with dealing with customers who may be dissatisfied or frustrated. Important - Right to work in the UK is an essential requirement. We do not provide sponsorship. Please read the attached Job Description before applying so you get the full scope of the role. Closing: 9 August Video interview: 10 - 13 August Interviews in Rushden: 18 August We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Pure Resourcing Solutions Limited
Stowmarket, Suffolk
Project Coordinator Location: Suffolk Salary: 35,000 - 38,000 Full Time Monday to Friday About the Role We are recruiting a Project Coordinator to join a growing and highly regarded organisation delivering bespoke projects for customers across the UK. This is a varied role focused on coordinating projects from order through to completion. Acting as the central point of contact, you will ensure programmes stay on track, stakeholders remain informed, and key milestones are achieved throughout the project lifecycle. The position would suit an organised and proactive individual who enjoys managing multiple moving parts, building strong relationships, and ensuring a high-quality customer experience. Key Responsibilities Project Planning & Coordination Support project handovers from sales and design teams. Establish project timelines and key delivery milestones. Maintain accurate project records and ensure all stakeholders have access to the latest information. Monitor project progress and identify potential risks or delays. Communicate programme updates and revised schedules where required. Stakeholder Management Act as the primary point of contact for customers throughout the project. Provide regular updates and manage expectations around project timelines. Coordinate meetings with clients, suppliers, contractors and internal teams. Build strong working relationships to ensure projects progress smoothly. Operational Coordination Liaise with internal departments and external suppliers to align activities with project timelines. Track key materials, services and third-party requirements. Coordinate deliveries, site activities and resource requirements. Ensure all relevant documentation and compliance information is received and distributed appropriately. Site & Installation Support Confirm readiness for project delivery and implementation. Coordinate with contractors and other parties involved in project execution. Communicate technical queries to the appropriate specialists and ensure responses are shared effectively. Ensure agreed changes are documented and communicated to all relevant stakeholders. Completion & Aftercare Coordinate completion activities and any follow-up actions required. Manage outstanding issues through to resolution. Maintain regular communication with customers during the final stages of the project. Support continuous improvement by identifying recurring challenges and opportunities to enhance delivery. About You We are looking for someone who is highly organised, solutions-focused and confident communicating with a wide range of stakeholders. You will ideally have: Previous experience in a Project Coordinator, Project Administrator, Operations Coordinator or similar role. Strong organisational and planning skills. Excellent communication and relationship-building abilities. The ability to manage multiple projects and competing priorities. Good problem-solving skills and a proactive approach. Strong attention to detail. Experience using Microsoft Office and project tracking or CRM systems. An understanding of project delivery within a customer-focused environment. What's on Offer Competitive salary of 33,000 - 38,000 depending on experience. Opportunity to join a collaborative and supportive team. Varied and engaging projects. Career development opportunities within a growing business. Additional benefits package. If you are an organised coordinator who enjoys bringing together people, processes and projects to achieve excellent outcomes, we would love to hear from you.
Aug 01, 2026
Full time
Project Coordinator Location: Suffolk Salary: 35,000 - 38,000 Full Time Monday to Friday About the Role We are recruiting a Project Coordinator to join a growing and highly regarded organisation delivering bespoke projects for customers across the UK. This is a varied role focused on coordinating projects from order through to completion. Acting as the central point of contact, you will ensure programmes stay on track, stakeholders remain informed, and key milestones are achieved throughout the project lifecycle. The position would suit an organised and proactive individual who enjoys managing multiple moving parts, building strong relationships, and ensuring a high-quality customer experience. Key Responsibilities Project Planning & Coordination Support project handovers from sales and design teams. Establish project timelines and key delivery milestones. Maintain accurate project records and ensure all stakeholders have access to the latest information. Monitor project progress and identify potential risks or delays. Communicate programme updates and revised schedules where required. Stakeholder Management Act as the primary point of contact for customers throughout the project. Provide regular updates and manage expectations around project timelines. Coordinate meetings with clients, suppliers, contractors and internal teams. Build strong working relationships to ensure projects progress smoothly. Operational Coordination Liaise with internal departments and external suppliers to align activities with project timelines. Track key materials, services and third-party requirements. Coordinate deliveries, site activities and resource requirements. Ensure all relevant documentation and compliance information is received and distributed appropriately. Site & Installation Support Confirm readiness for project delivery and implementation. Coordinate with contractors and other parties involved in project execution. Communicate technical queries to the appropriate specialists and ensure responses are shared effectively. Ensure agreed changes are documented and communicated to all relevant stakeholders. Completion & Aftercare Coordinate completion activities and any follow-up actions required. Manage outstanding issues through to resolution. Maintain regular communication with customers during the final stages of the project. Support continuous improvement by identifying recurring challenges and opportunities to enhance delivery. About You We are looking for someone who is highly organised, solutions-focused and confident communicating with a wide range of stakeholders. You will ideally have: Previous experience in a Project Coordinator, Project Administrator, Operations Coordinator or similar role. Strong organisational and planning skills. Excellent communication and relationship-building abilities. The ability to manage multiple projects and competing priorities. Good problem-solving skills and a proactive approach. Strong attention to detail. Experience using Microsoft Office and project tracking or CRM systems. An understanding of project delivery within a customer-focused environment. What's on Offer Competitive salary of 33,000 - 38,000 depending on experience. Opportunity to join a collaborative and supportive team. Varied and engaging projects. Career development opportunities within a growing business. Additional benefits package. If you are an organised coordinator who enjoys bringing together people, processes and projects to achieve excellent outcomes, we would love to hear from you.
Telemarketer / Business Development Administrator Permanent Based in Dartford (office based) Hours of work, 5 hours a day (can also be off for term time too) £28,000 - £30,000 plus bonuses, free lunch, parking etc. Full Time Tony Alan Recruitment currently has an exciting job opportunity for a Telemarketer / Business Development Administrator to join a leading and growing business based in the Dartford area on a permanent contract. You will be responsible for generating new sales opportunities through proactive outbound engagement with schools, councils, and other relevant organisations across the UK. The role is focused on working through the CRM database to identify, contact, and qualify potential projects for the business. This includes making high-quality outbound calls, engaging decision-makers, clearly communicating the business proposition, and securing qualified face-to-face meetings for the Project Consultant team. Key Responsibilities: Proactively work through the CRM database to identify and prioritise target organisations. Make outbound calls to current and prospective clients. Identify key decision-makers and establish initial contact. Engage prospects to understand needs, timelines, budgets, and project potential. Qualify opportunities against agreed criteria before passing to Project Consultants. Maintain accurate and up-to-date records of all interactions within the CRM system. Build a pipeline of viable, qualified opportunities. Secure face-to-face meetings for Project Consultants with relevant decision-makers. Track activity, outcomes, and conversion metrics consistently. Identify trends, opportunities, and gaps within the database. Work closely with Project Consultants to ensure smooth handover of opportunities. Contribute to refining messaging, targeting, and outreach strategies. Key Requirements: Strong communication and telephone-based sales skills Confident engaging with decision-makers Ability to build rapport quickly and clearly articulate value Organised and detail-oriented with CRM systems Resilient, self-motivated, and target-driven Previous experience in sales, telesales, or business development (preferred). If you feel that you would be suitable for this position, then please apply with your CV. REFER A FRIEND SCHEME: If you refer a candidate to us and they are placed you will be eligible for a cash reward! Due to the high number of CV's we receive we are unable to respond to all applications therefore if you have not heard from us within 10 days please assume you are unsuccessful in this instance.
Aug 01, 2026
Full time
Telemarketer / Business Development Administrator Permanent Based in Dartford (office based) Hours of work, 5 hours a day (can also be off for term time too) £28,000 - £30,000 plus bonuses, free lunch, parking etc. Full Time Tony Alan Recruitment currently has an exciting job opportunity for a Telemarketer / Business Development Administrator to join a leading and growing business based in the Dartford area on a permanent contract. You will be responsible for generating new sales opportunities through proactive outbound engagement with schools, councils, and other relevant organisations across the UK. The role is focused on working through the CRM database to identify, contact, and qualify potential projects for the business. This includes making high-quality outbound calls, engaging decision-makers, clearly communicating the business proposition, and securing qualified face-to-face meetings for the Project Consultant team. Key Responsibilities: Proactively work through the CRM database to identify and prioritise target organisations. Make outbound calls to current and prospective clients. Identify key decision-makers and establish initial contact. Engage prospects to understand needs, timelines, budgets, and project potential. Qualify opportunities against agreed criteria before passing to Project Consultants. Maintain accurate and up-to-date records of all interactions within the CRM system. Build a pipeline of viable, qualified opportunities. Secure face-to-face meetings for Project Consultants with relevant decision-makers. Track activity, outcomes, and conversion metrics consistently. Identify trends, opportunities, and gaps within the database. Work closely with Project Consultants to ensure smooth handover of opportunities. Contribute to refining messaging, targeting, and outreach strategies. Key Requirements: Strong communication and telephone-based sales skills Confident engaging with decision-makers Ability to build rapport quickly and clearly articulate value Organised and detail-oriented with CRM systems Resilient, self-motivated, and target-driven Previous experience in sales, telesales, or business development (preferred). If you feel that you would be suitable for this position, then please apply with your CV. REFER A FRIEND SCHEME: If you refer a candidate to us and they are placed you will be eligible for a cash reward! Due to the high number of CV's we receive we are unable to respond to all applications therefore if you have not heard from us within 10 days please assume you are unsuccessful in this instance.
Master Data Administrator Initial Interim Contract £34,000-£38,000 per annum (Equivalent to Hourly Rate Inside IR35) Surrey - Hybrid Working (2-3 Days On-Site) We're supporting a growing FMCG manufacturer undergoing a significant business transformation and are looking to appoint a Master Data Administrator to support the integrity and management of business-critical data across the organisation. This is a newly created role supporting a major transformation programme. The initial requirement is expected to be around six weeks; however, there is a strong likelihood the assignment will extend and genuine potential for the role to become permanent as the business continues to evolve. This is an excellent opportunity for someone with strong data administration experience who enjoys working with large datasets, improving data quality, and supporting operational teams within a fast-paced environment. The Role Reporting into the Supply Chain function, you'll take ownership of maintaining and improving master data across multiple business systems, ensuring information is accurate, consistent, and available to support operational and commercial decision-making. Working closely with Supply Chain, Commercial, Finance, Operations, and IT teams, you'll play a key role in supporting the business through a period of systems and process transformation. Key Responsibilities Create, maintain, and update master data across products, suppliers, customers, locations, and operational systems Ensure business-critical data is accurate, complete, and maintained in line with company standards Process new product creation, amendments, discontinuations, and system updates Perform regular data validation, reconciliations, and quality checks to identify and resolve discrepancies Produce regular reports and data extracts to support operational and commercial teams Work closely with Supply Chain, Finance, Commercial, and Operations to ensure data integrity across multiple systems Support the implementation of new systems, processes, and data governance initiatives Investigate data queries and resolve issues in a timely manner while maintaining clear audit trails Identify opportunities to improve data quality, reporting, and master data processes Provide wider administrative support to the Supply Chain and Operations teams where required What We're Looking For Previous experience in a Master Data, Data Administration, Supply Chain Administration, or Business Support role Strong Microsoft Excel skills with excellent attention to detail Experience maintaining and validating large volumes of business-critical data Highly organised with the ability to prioritise and manage multiple tasks Strong communication skills and confidence working with stakeholders across different departments Experience using ERP or business systems to maintain master data Exposure to Power BI, Power Query, or reporting tools would be advantageous Proactive mindset with a passion for data accuracy and continuous improvement Why Join? This is an exciting opportunity to join a business investing heavily in its systems, processes, and operational capability. You'll play a key role in improving data quality and governance while supporting a significant business transformation, with genuine potential for the role to become permanent. Apply Now If you're an organised and detail-focused Master Data Administrator with experience managing business-critical data in a fast-paced environment, we'd love to hear from you.
Aug 01, 2026
Contractor
Master Data Administrator Initial Interim Contract £34,000-£38,000 per annum (Equivalent to Hourly Rate Inside IR35) Surrey - Hybrid Working (2-3 Days On-Site) We're supporting a growing FMCG manufacturer undergoing a significant business transformation and are looking to appoint a Master Data Administrator to support the integrity and management of business-critical data across the organisation. This is a newly created role supporting a major transformation programme. The initial requirement is expected to be around six weeks; however, there is a strong likelihood the assignment will extend and genuine potential for the role to become permanent as the business continues to evolve. This is an excellent opportunity for someone with strong data administration experience who enjoys working with large datasets, improving data quality, and supporting operational teams within a fast-paced environment. The Role Reporting into the Supply Chain function, you'll take ownership of maintaining and improving master data across multiple business systems, ensuring information is accurate, consistent, and available to support operational and commercial decision-making. Working closely with Supply Chain, Commercial, Finance, Operations, and IT teams, you'll play a key role in supporting the business through a period of systems and process transformation. Key Responsibilities Create, maintain, and update master data across products, suppliers, customers, locations, and operational systems Ensure business-critical data is accurate, complete, and maintained in line with company standards Process new product creation, amendments, discontinuations, and system updates Perform regular data validation, reconciliations, and quality checks to identify and resolve discrepancies Produce regular reports and data extracts to support operational and commercial teams Work closely with Supply Chain, Finance, Commercial, and Operations to ensure data integrity across multiple systems Support the implementation of new systems, processes, and data governance initiatives Investigate data queries and resolve issues in a timely manner while maintaining clear audit trails Identify opportunities to improve data quality, reporting, and master data processes Provide wider administrative support to the Supply Chain and Operations teams where required What We're Looking For Previous experience in a Master Data, Data Administration, Supply Chain Administration, or Business Support role Strong Microsoft Excel skills with excellent attention to detail Experience maintaining and validating large volumes of business-critical data Highly organised with the ability to prioritise and manage multiple tasks Strong communication skills and confidence working with stakeholders across different departments Experience using ERP or business systems to maintain master data Exposure to Power BI, Power Query, or reporting tools would be advantageous Proactive mindset with a passion for data accuracy and continuous improvement Why Join? This is an exciting opportunity to join a business investing heavily in its systems, processes, and operational capability. You'll play a key role in improving data quality and governance while supporting a significant business transformation, with genuine potential for the role to become permanent. Apply Now If you're an organised and detail-focused Master Data Administrator with experience managing business-critical data in a fast-paced environment, we'd love to hear from you.
