Housing Project Coordinator Lambeth Contract £24.62 per hour Our client is looking for an experienced Housing Project Coordinator Main purpose of post The post holder will manage a portfolio of projects from across Housing Services. They will work closely with stakeholders within Housing, across the council and externally to manage the delivery of both capital and service improvement projects. They will manage and take responsibility for projects according to an effective governance structure, ensuring that projects have clear deliverables and that milestones are monitored and any issues and risks are highlighted to project sponsors and other key stakeholders. This is one of many roles we are currently looking for suitable candidates for visit our website. Key Accountabilities 1. To develop individual project plans and lead on the implementation, working with the programme delivery manager, stakeholders and colleagues to ensure that service plans and programmes deliver maximum benefits through successful implementation. 2. To manage a portfolio of major improvement and estate based improvement projects from identification through to completion, defining the project scope, goals and deliverables including development, planning, briefing, execution of work co-ordination. 3. Take responsibility for day to day identification and resolution (or escalation) of project issues and management of risks, supporting the management of project interdependencies. 4. Be responsible for progress monitoring and reporting of all projects, and implementing good practice project change control and quality management. Take responsibility for day to day identification and resolution (or escalation) of project issues and management of risks, supporting the management of project interdependencies. 5. To maintain effective liaison with the business other project managers and the programme manager, ensure alignment of objectives between projects and with the business high level strategic objectives. 6. Produce papers, briefing notes and all relevant project documentation to ensure tight and controlled governance of every project. 7. Set up clear communication channels with all stakeholders for a given project, ensuring expectations are clearly managed. Where appropriate, to establish and chair project boards with appropriate and proportionate representation from suppliers, customers, and other key stakeholders. 8. To deputise for the Project Manager as required. 9. To work flexibly in undertaking the duties and responsibilities of this job, and participate as required in multi-disciplinary cross-department and crossorganisational groups and task teams. 10. To take responsibility, relevant to the post, for ensuring that Council statutes and government legislation is upheld. This includes, amongst others; Management Compliance Charter, Environmental Policy, Data Protection Act, Single Equalities Scheme, Quality Assurance Plan, Health & Safety, Sustainable Construction and Recycling. 11. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. 12. To take responsibility, appropriate to the post for tackling racism and promoting good race, ethnic and community relations. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Aug 05, 2026
Contractor
Housing Project Coordinator Lambeth Contract £24.62 per hour Our client is looking for an experienced Housing Project Coordinator Main purpose of post The post holder will manage a portfolio of projects from across Housing Services. They will work closely with stakeholders within Housing, across the council and externally to manage the delivery of both capital and service improvement projects. They will manage and take responsibility for projects according to an effective governance structure, ensuring that projects have clear deliverables and that milestones are monitored and any issues and risks are highlighted to project sponsors and other key stakeholders. This is one of many roles we are currently looking for suitable candidates for visit our website. Key Accountabilities 1. To develop individual project plans and lead on the implementation, working with the programme delivery manager, stakeholders and colleagues to ensure that service plans and programmes deliver maximum benefits through successful implementation. 2. To manage a portfolio of major improvement and estate based improvement projects from identification through to completion, defining the project scope, goals and deliverables including development, planning, briefing, execution of work co-ordination. 3. Take responsibility for day to day identification and resolution (or escalation) of project issues and management of risks, supporting the management of project interdependencies. 4. Be responsible for progress monitoring and reporting of all projects, and implementing good practice project change control and quality management. Take responsibility for day to day identification and resolution (or escalation) of project issues and management of risks, supporting the management of project interdependencies. 5. To maintain effective liaison with the business other project managers and the programme manager, ensure alignment of objectives between projects and with the business high level strategic objectives. 6. Produce papers, briefing notes and all relevant project documentation to ensure tight and controlled governance of every project. 7. Set up clear communication channels with all stakeholders for a given project, ensuring expectations are clearly managed. Where appropriate, to establish and chair project boards with appropriate and proportionate representation from suppliers, customers, and other key stakeholders. 8. To deputise for the Project Manager as required. 9. To work flexibly in undertaking the duties and responsibilities of this job, and participate as required in multi-disciplinary cross-department and crossorganisational groups and task teams. 10. To take responsibility, relevant to the post, for ensuring that Council statutes and government legislation is upheld. This includes, amongst others; Management Compliance Charter, Environmental Policy, Data Protection Act, Single Equalities Scheme, Quality Assurance Plan, Health & Safety, Sustainable Construction and Recycling. 11. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. 12. To take responsibility, appropriate to the post for tackling racism and promoting good race, ethnic and community relations. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Hays is proud to be partnering with a well-established housing association in West Yorkshire to recruit a Temporary Sales Coordinator to join their busy sales team on a temporary basis. This role is part-time (18 hours a week) and paying 14.70 per hour. THIS ROLE IS TO WORK TUESDAY-THURSDAY Initially, this would be a 3-month contract with a chance for extension. This role is ideal for someone with a background in customer-facing roles, administration, and sales support, who thrives in a fast-paced environment and enjoys delivering excellent service throughout the customer journey. If you have experience in lettings, property or a face-to-face sales environment, that would be beneficial. Key Responsibilities: Be the first point of contact for prospective buyers, offering a warm, professional, and knowledgeable service. Conduct property show-arounds, answering questions and building rapport with potential customers. Support the planning and delivery of customer events, managing invites and follow-ups. Work closely with Sales Consultants to coordinate sales incentives and ensure all documentation is completed accurately. Manage the move-in process, ensuring a smooth and welcoming experience for new residents. Maintain regular communication with customers from initial enquiry through to completion. Provide day-to-day administrative support to the sales team, ensuring all sales files are compliant and up to date. Use CRM systems and Microsoft Office tools to manage data, track progress, and support reporting. Ensure all internal processes and external regulations are followed meticulously. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 05, 2026
Seasonal
Hays is proud to be partnering with a well-established housing association in West Yorkshire to recruit a Temporary Sales Coordinator to join their busy sales team on a temporary basis. This role is part-time (18 hours a week) and paying 14.70 per hour. THIS ROLE IS TO WORK TUESDAY-THURSDAY Initially, this would be a 3-month contract with a chance for extension. This role is ideal for someone with a background in customer-facing roles, administration, and sales support, who thrives in a fast-paced environment and enjoys delivering excellent service throughout the customer journey. If you have experience in lettings, property or a face-to-face sales environment, that would be beneficial. Key Responsibilities: Be the first point of contact for prospective buyers, offering a warm, professional, and knowledgeable service. Conduct property show-arounds, answering questions and building rapport with potential customers. Support the planning and delivery of customer events, managing invites and follow-ups. Work closely with Sales Consultants to coordinate sales incentives and ensure all documentation is completed accurately. Manage the move-in process, ensuring a smooth and welcoming experience for new residents. Maintain regular communication with customers from initial enquiry through to completion. Provide day-to-day administrative support to the sales team, ensuring all sales files are compliant and up to date. Use CRM systems and Microsoft Office tools to manage data, track progress, and support reporting. Ensure all internal processes and external regulations are followed meticulously. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Planner - Social Housing (Drainage & Groundworks) Based in Essex Permanent 30,000 - 35,000 per annum We are seeking an experienced and organised Planner to join our growing team within the social housing sector. The successful candidate will be responsible for planning and coordinating drainage and groundwork maintenance and repair works, ensuring operatives are scheduled efficiently while delivering an excellent service to clients and residents. This role requires someone with previous planning or scheduling experience within social housing and a strong understanding of drainage and groundwork operations. You will play a key role in ensuring works are completed within agreed service level agreements (SLAs), maximising productivity and maintaining high levels of customer satisfaction. Key Responsibilities Plan and schedule daily, weekly, and reactive drainage and groundwork works. Allocate jobs to engineers and operatives based on skill set, location, availability, and priority. Monitor workloads and adjust schedules to meet client KPIs and contractual SLAs. Liaise with site supervisors, contract managers, residents, and clients to ensure effective communication throughout each job. Respond to emergency and urgent repair requests, reprioritising workloads where required. Track job progress and update scheduling systems with accurate information. Coordinate follow-on works, materials, and specialist subcontractors where necessary. Ensure operatives have the required information, access arrangements, and documentation before attending appointments. Minimise downtime and travel by optimising routes and workloads. Produce reports relating to completed works, outstanding jobs, and performance metrics. Support continuous improvement by identifying efficiencies within planning and scheduling processes. Maintain excellent customer service standards when dealing with residents and stakeholders. Essential Requirements Previous experience as a Planner, Scheduler, or Works Coordinator within the social housing sector. Proven knowledge of drainage and groundwork repairs and maintenance. Experience planning reactive maintenance and responsive repair works. Strong understanding of scheduling systems and workforce planning. Excellent organisational and time management skills. Ability to prioritise workloads in a fast-paced environment. Strong communication skills with the ability to build relationships with clients, residents, and operational teams. Competent using Microsoft Office and scheduling software. Ability to work under pressure while maintaining accuracy. Desirable Skills Experience working on social housing maintenance contracts. Knowledge of NHF Schedule of Rates. Experience using systems such as DRS, Opti-Time, Job Manager, Totalmobile, or similar workforce management software. Understanding of health and safety requirements within construction and maintenance environments.
Aug 05, 2026
Full time
Planner - Social Housing (Drainage & Groundworks) Based in Essex Permanent 30,000 - 35,000 per annum We are seeking an experienced and organised Planner to join our growing team within the social housing sector. The successful candidate will be responsible for planning and coordinating drainage and groundwork maintenance and repair works, ensuring operatives are scheduled efficiently while delivering an excellent service to clients and residents. This role requires someone with previous planning or scheduling experience within social housing and a strong understanding of drainage and groundwork operations. You will play a key role in ensuring works are completed within agreed service level agreements (SLAs), maximising productivity and maintaining high levels of customer satisfaction. Key Responsibilities Plan and schedule daily, weekly, and reactive drainage and groundwork works. Allocate jobs to engineers and operatives based on skill set, location, availability, and priority. Monitor workloads and adjust schedules to meet client KPIs and contractual SLAs. Liaise with site supervisors, contract managers, residents, and clients to ensure effective communication throughout each job. Respond to emergency and urgent repair requests, reprioritising workloads where required. Track job progress and update scheduling systems with accurate information. Coordinate follow-on works, materials, and specialist subcontractors where necessary. Ensure operatives have the required information, access arrangements, and documentation before attending appointments. Minimise downtime and travel by optimising routes and workloads. Produce reports relating to completed works, outstanding jobs, and performance metrics. Support continuous improvement by identifying efficiencies within planning and scheduling processes. Maintain excellent customer service standards when dealing with residents and stakeholders. Essential Requirements Previous experience as a Planner, Scheduler, or Works Coordinator within the social housing sector. Proven knowledge of drainage and groundwork repairs and maintenance. Experience planning reactive maintenance and responsive repair works. Strong understanding of scheduling systems and workforce planning. Excellent organisational and time management skills. Ability to prioritise workloads in a fast-paced environment. Strong communication skills with the ability to build relationships with clients, residents, and operational teams. Competent using Microsoft Office and scheduling software. Ability to work under pressure while maintaining accuracy. Desirable Skills Experience working on social housing maintenance contracts. Knowledge of NHF Schedule of Rates. Experience using systems such as DRS, Opti-Time, Job Manager, Totalmobile, or similar workforce management software. Understanding of health and safety requirements within construction and maintenance environments.
Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!
Aug 05, 2026
Full time
Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!
Customer Care Coordinator National Housebuilder Location: Suffolk Hours: Monday to Friday Full-Time Join One of the UK s Leading Housebuilders An exciting opportunity has arisen for an experienced Coordinator to join a well-established national housebuilder with an excellent reputation for quality developments, career progression, and long-term stability. This is the perfect role for someone with previous housebuilding or construction industry experience who thrives in a fast-paced environment and enjoys being at the centre of major residential developments. You ll become a key part of a professional and supportive team, helping deliver high-quality homes across Suffolk. Why Join Us? Competitive salary of Monday to Friday working hours no weekends Ongoing freelance opportunity with a recognised national developer Friendly, supportive working environment Excellent opportunities for progression and development Modern office environment within a growing regional team Be part of delivering high-quality new homes across the region The Role As Coordinator, you will play a vital role in supporting the smooth running of residential developments from pre-construction through to completion. You ll work closely with site teams, subcontractors, suppliers, and internal departments to ensure projects remain organised, compliant, and on schedule. This is a busy and varied role where no two days are the same. Key Responsibilities Coordinating schedules, documentation, and site communications Liaising with subcontractors, suppliers, and site management teams Supporting the delivery of residential housing developments Managing reports, systems, and project administration Ensuring all information is accurate and up to date Assisting with customer and contractor queries Maintaining strong communication across multiple departments What We re Looking For Previous experience within the housebuilding or construction industry is essential Strong organisational and communication skills Ability to manage multiple tasks in a fast-paced environment Confident using Microsoft Office and internal systems Professional, proactive, and team-focused attitude Excellent attention to detail Apply Now If you re looking to join a respected national housebuilder where your experience is valued and your career can grow, we d love to hear from you. This is a fantastic opportunity to secure a Monday-to-Friday role with a market-leading company offering stability, support, and genuine progression opportunities in Suffolk.
Aug 05, 2026
Contractor
Customer Care Coordinator National Housebuilder Location: Suffolk Hours: Monday to Friday Full-Time Join One of the UK s Leading Housebuilders An exciting opportunity has arisen for an experienced Coordinator to join a well-established national housebuilder with an excellent reputation for quality developments, career progression, and long-term stability. This is the perfect role for someone with previous housebuilding or construction industry experience who thrives in a fast-paced environment and enjoys being at the centre of major residential developments. You ll become a key part of a professional and supportive team, helping deliver high-quality homes across Suffolk. Why Join Us? Competitive salary of Monday to Friday working hours no weekends Ongoing freelance opportunity with a recognised national developer Friendly, supportive working environment Excellent opportunities for progression and development Modern office environment within a growing regional team Be part of delivering high-quality new homes across the region The Role As Coordinator, you will play a vital role in supporting the smooth running of residential developments from pre-construction through to completion. You ll work closely with site teams, subcontractors, suppliers, and internal departments to ensure projects remain organised, compliant, and on schedule. This is a busy and varied role where no two days are the same. Key Responsibilities Coordinating schedules, documentation, and site communications Liaising with subcontractors, suppliers, and site management teams Supporting the delivery of residential housing developments Managing reports, systems, and project administration Ensuring all information is accurate and up to date Assisting with customer and contractor queries Maintaining strong communication across multiple departments What We re Looking For Previous experience within the housebuilding or construction industry is essential Strong organisational and communication skills Ability to manage multiple tasks in a fast-paced environment Confident using Microsoft Office and internal systems Professional, proactive, and team-focused attitude Excellent attention to detail Apply Now If you re looking to join a respected national housebuilder where your experience is valued and your career can grow, we d love to hear from you. This is a fantastic opportunity to secure a Monday-to-Friday role with a market-leading company offering stability, support, and genuine progression opportunities in Suffolk.
Permanent, Full Time (37.5 hours per week) Monday - Thursday 8:30am - 5:00pm, Friday 8:30am - 4:30pm - Part-time applications will also be considered. Closing Date: 7th August2026 We're looking for a Customer Service Coordinator to join our Norwich team and play a key role in delivering an outstanding aftercare experience to homeowners. Acting as the first point of contact for customers following the completion of their new home, you'll manage enquiries, defects and complaints from initial contact through to resolution. Working closely with customers, subcontractors, suppliers and internal teams, you'll ensure repairs are coordinated efficiently, appointments are arranged promptly, and issues are resolved within agreed service standards. This is a varied and fast-paced role that combines customer service, administration and coordination. You'll be responsible for maintaining accurate records on our CRM system, managing customer communications, coordinating operative diaries and helping ensure exceptional levels of customer satisfaction. About you You'll have previous experience in a customer-focused role within housing, house building, repairs, maintenance or a similar environment. Confident communicating with a wide range of stakeholders, you'll be organised, proactive and able to manage multiple priorities while maintaining excellent attention to detail. You'll be comfortable using Microsoft Office and CRM systems, with experience of Microsoft Dynamics being advantageous. Most importantly, you'll have a genuine passion for customer service and a commitment to resolving issues quickly and professionally. Benefits Holidays - 26 days + ability to purchase additional holiday Annual bonus linked to company performance Private medical insurance Life Assurance Pension Digital GP and Employee assistance programme (EAP) Sharesave scheme Access to our discount portal, LifeStyleHub As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all. Please refer to the Job Description upon completing your application.
Aug 05, 2026
Full time
Permanent, Full Time (37.5 hours per week) Monday - Thursday 8:30am - 5:00pm, Friday 8:30am - 4:30pm - Part-time applications will also be considered. Closing Date: 7th August2026 We're looking for a Customer Service Coordinator to join our Norwich team and play a key role in delivering an outstanding aftercare experience to homeowners. Acting as the first point of contact for customers following the completion of their new home, you'll manage enquiries, defects and complaints from initial contact through to resolution. Working closely with customers, subcontractors, suppliers and internal teams, you'll ensure repairs are coordinated efficiently, appointments are arranged promptly, and issues are resolved within agreed service standards. This is a varied and fast-paced role that combines customer service, administration and coordination. You'll be responsible for maintaining accurate records on our CRM system, managing customer communications, coordinating operative diaries and helping ensure exceptional levels of customer satisfaction. About you You'll have previous experience in a customer-focused role within housing, house building, repairs, maintenance or a similar environment. Confident communicating with a wide range of stakeholders, you'll be organised, proactive and able to manage multiple priorities while maintaining excellent attention to detail. You'll be comfortable using Microsoft Office and CRM systems, with experience of Microsoft Dynamics being advantageous. Most importantly, you'll have a genuine passion for customer service and a commitment to resolving issues quickly and professionally. Benefits Holidays - 26 days + ability to purchase additional holiday Annual bonus linked to company performance Private medical insurance Life Assurance Pension Digital GP and Employee assistance programme (EAP) Sharesave scheme Access to our discount portal, LifeStyleHub As an Investors in People Gold award employer, Lovell is the UK's leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all. Please refer to the Job Description upon completing your application.
About The Role What you can expect from us We offer a competitive salary of £29,400 per annum- (£15.28 per hour) 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are looking for a number of Housing Repairs Coordinators to join our Onward Repairs team on a permanent and 12 month fixed term basis . The responsibility of the role is to provide technical and general administration support to the Housing Repairs Team. This is a hybrid role with a requirement for the post holder to work in the office 3 days per week in our Watson Office (Tuesday, Wednesday and Thursday), Renshaw Street Liverpool. Key Responsibilities Data entry and Administration Enter data into Onwards Asset Management systems ensuring good standards of data quality. Complete, issue and administer electronic contract set up and standard contract documentation for various projects. Raise works orders and update project details on the Asset Management systems. Pursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently. Extract standard reports and produce ad-hoc reports as required. Provide support and advice to others in the team as an advanced user of the Asset Management systems. Administer the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system. Be the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc. Contracts and Budgets Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process. Monitor contractor performance and customer satisfaction. Liaise with Accounts Payable/Contractors/ Project Managers and Repairs Specialists in relation to invoice queries and payments. Follow and Implement action plans to address budget variances. Ensure that delegated authorities are adhered to. Skills and Experience Essential Experience of Delivering Customer Service Experience of Partnership Working Experience of working as part of a Team IT Skills - Microsoft Office to Intermediate Level Experience of following set policies and processes. Desirable Knowledge and Awareness of related housing regulations/Law Understanding of budgetary controls Knowledge of Sub Contractor and Repairs Service. About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 05, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £29,400 per annum- (£15.28 per hour) 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are looking for a number of Housing Repairs Coordinators to join our Onward Repairs team on a permanent and 12 month fixed term basis . The responsibility of the role is to provide technical and general administration support to the Housing Repairs Team. This is a hybrid role with a requirement for the post holder to work in the office 3 days per week in our Watson Office (Tuesday, Wednesday and Thursday), Renshaw Street Liverpool. Key Responsibilities Data entry and Administration Enter data into Onwards Asset Management systems ensuring good standards of data quality. Complete, issue and administer electronic contract set up and standard contract documentation for various projects. Raise works orders and update project details on the Asset Management systems. Pursue and monitor progress on individual projects and repair jobs and voids to ensure the Asset Management systems are updated and that contractor payments are made efficiently. Extract standard reports and produce ad-hoc reports as required. Provide support and advice to others in the team as an advanced user of the Asset Management systems. Administer the repairs pre/post inspection process for the region from receipt of Inspections due through to entering results into Onwards repairs system. Be the primary source of administration support to the repairs team, including contractor meeting minute taking, organising meetings, photocopying etc. Contracts and Budgets Check that all contractors being awarded work orders are accredited, including assistance in relation to the new supply contractor process, and waiver form process. Monitor contractor performance and customer satisfaction. Liaise with Accounts Payable/Contractors/ Project Managers and Repairs Specialists in relation to invoice queries and payments. Follow and Implement action plans to address budget variances. Ensure that delegated authorities are adhered to. Skills and Experience Essential Experience of Delivering Customer Service Experience of Partnership Working Experience of working as part of a Team IT Skills - Microsoft Office to Intermediate Level Experience of following set policies and processes. Desirable Knowledge and Awareness of related housing regulations/Law Understanding of budgetary controls Knowledge of Sub Contractor and Repairs Service. About The Organisation About Onward Onward Repairs is the in house repairs and maintenance service for Onward Homes, keeping customers' homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Job Role: DVA Casework Coordinator (Domestic Abuse) Salary: £26,200 per year Hours: 37.5 hours per week Contract type: Permanent Location: Wiltshire Additional information: A valid driving licence and access to own vehicle Participation in an on-call out-of-hours rota Regular travel across the Bath and Northeast Somerset (B&NES) area Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. About Alongside: Alongside is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role: As a Casework Coordinator , you'll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you'll carry out in depth needs assessments and develop tailored support plans that reflect each individual's circumstances, strengths, and goals. You'll provide compassionate, trauma informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you'll walk alongside survivors every step of the way - empowering them to move forward with safety, dignity, and confidence. This is a deeply rewarding role where your work will make a meaningful, lasting difference every single day. What you'll be doing: Conduct key works sessions on a regular basis whilst developing individual support and risk management plans. Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs. Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to immediate attention of a manager. Collaborative multi-agency working to advocate for survivors ensuring their needs are met. Maintain accurate client records using our system, INFORM. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here. What we're looking for: Understanding of domestic abuse including the impact this has on victims and their children. Experience working in a housing, social or health care setting. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Alongside charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!
Aug 05, 2026
Full time
Job Role: DVA Casework Coordinator (Domestic Abuse) Salary: £26,200 per year Hours: 37.5 hours per week Contract type: Permanent Location: Wiltshire Additional information: A valid driving licence and access to own vehicle Participation in an on-call out-of-hours rota Regular travel across the Bath and Northeast Somerset (B&NES) area Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. About Alongside: Alongside is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! About the Role: As a Casework Coordinator , you'll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you'll carry out in depth needs assessments and develop tailored support plans that reflect each individual's circumstances, strengths, and goals. You'll provide compassionate, trauma informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you'll walk alongside survivors every step of the way - empowering them to move forward with safety, dignity, and confidence. This is a deeply rewarding role where your work will make a meaningful, lasting difference every single day. What you'll be doing: Conduct key works sessions on a regular basis whilst developing individual support and risk management plans. Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs. Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to immediate attention of a manager. Collaborative multi-agency working to advocate for survivors ensuring their needs are met. Maintain accurate client records using our system, INFORM. Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined. You can view the full job description by clicking here. What we're looking for: Understanding of domestic abuse including the impact this has on victims and their children. Experience working in a housing, social or health care setting. There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan 27 days annual leave , including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Alongside charity shop A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Great opportunities for career development and free monthly training sessions from experienced facilitators For all the fantastic and valuable work, you'll be doing, you'll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Reflective Practice sessions from objective, external facilitators Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!
Single Homeless Project has an opportunity for an Outreach Housing Pathway Coordinator to join and work in our team based in Camden. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £34,127.11 and rising incrementally to £36,947.49 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Outreach Housing Pathway Coordinator role: Rough sleeping pathways only work when the system around people moves with urgency, consistency and accountability. This role is about making sure people sleeping rough, or at risk of returning to the streets, are not left waiting, drifting between services, or losing accommodation because barriers have not been gripped quickly enough. As Outreach Housing Pathway Coordinator, you will work within Camden s integrated Rough Sleeping and Outreach Hub to help people access and sustain appropriate accommodation. You will hold oversight of where people are in their housing journey, identify what is blocking progress, and work with outreach teams, Navigators, hostels, pathway providers, community safety partners and statutory services to keep plans moving. You will focus on the points where pathways can break down: delays, exclusions, unsuitable offers, unresolved risks, street activity linked to accommodation, or support needs that have not yet been fully understood or responded to. Through assertive engagement, practical case coordination and strong partnership working, you will help people stabilise their accommodation and reduce the risk of returning to rough sleeping. Working within Camden s No Wrong Door model, you will bring grip, judgement and persistence to complex situations, ensuring people experiencing multiple disadvantage receive a response that is joined-up, trauma-informed and focused on lasting routes away from the street. SHP will support you with the training, reflective practice and development opportunities needed to continue building your expertise in this work. About you: You understand that people experiencing rough sleeping are often navigating trauma, exclusion, unmet needs and systems that have not worked for them. You bring patience, persistence and a clear belief that people should not be written off when engagement is difficult. You know how homelessness pathways, outreach services and supported accommodation can work together, and you can spot where delays, exclusions or gaps in communication are putting someone s route away from the street at risk. You are confident working with complexity. You can hold risk, need and accountability together, making balanced decisions while keeping people s safety, dignity and long-term accommodation sustainment at the centre. You build relationships that help things move. Whether you are speaking with someone on the street, a hostel, a Navigator, a statutory service or a community safety partner, you communicate clearly, follow through on actions and keep people focused on solutions. You bring practical judgement, emotional resilience and a trauma-informed approach to your work, with the ability to stay calm and purposeful when situations are challenging, stuck or urgent. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 16th August at midnight Interview date: Tuesday 25th August at SHP Head Office in Kings Cross This post will require an Enhanced DBS check (processed by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Outreach Housing Pathway Coordinator - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Aug 04, 2026
Full time
Single Homeless Project has an opportunity for an Outreach Housing Pathway Coordinator to join and work in our team based in Camden. You will join us on a full time, permanent basis and in return, you will receive a competitive salary starting at £34,127.11 and rising incrementally to £36,947.49 per annum. We re London s leading homelessness charity and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we re not shying away. We re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that s bold, compassionate and determined to do better for the people we support and for each other. You ll work alongside colleagues with lived experience, in a space that s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We re not perfect, but we re real. We listen. We learn. And we push forward, together. Because this isn t just a job. It s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Outreach Housing Pathway Coordinator role: Rough sleeping pathways only work when the system around people moves with urgency, consistency and accountability. This role is about making sure people sleeping rough, or at risk of returning to the streets, are not left waiting, drifting between services, or losing accommodation because barriers have not been gripped quickly enough. As Outreach Housing Pathway Coordinator, you will work within Camden s integrated Rough Sleeping and Outreach Hub to help people access and sustain appropriate accommodation. You will hold oversight of where people are in their housing journey, identify what is blocking progress, and work with outreach teams, Navigators, hostels, pathway providers, community safety partners and statutory services to keep plans moving. You will focus on the points where pathways can break down: delays, exclusions, unsuitable offers, unresolved risks, street activity linked to accommodation, or support needs that have not yet been fully understood or responded to. Through assertive engagement, practical case coordination and strong partnership working, you will help people stabilise their accommodation and reduce the risk of returning to rough sleeping. Working within Camden s No Wrong Door model, you will bring grip, judgement and persistence to complex situations, ensuring people experiencing multiple disadvantage receive a response that is joined-up, trauma-informed and focused on lasting routes away from the street. SHP will support you with the training, reflective practice and development opportunities needed to continue building your expertise in this work. About you: You understand that people experiencing rough sleeping are often navigating trauma, exclusion, unmet needs and systems that have not worked for them. You bring patience, persistence and a clear belief that people should not be written off when engagement is difficult. You know how homelessness pathways, outreach services and supported accommodation can work together, and you can spot where delays, exclusions or gaps in communication are putting someone s route away from the street at risk. You are confident working with complexity. You can hold risk, need and accountability together, making balanced decisions while keeping people s safety, dignity and long-term accommodation sustainment at the centre. You build relationships that help things move. Whether you are speaking with someone on the street, a hostel, a Navigator, a statutory service or a community safety partner, you communicate clearly, follow through on actions and keep people focused on solutions. You bring practical judgement, emotional resilience and a trauma-informed approach to your work, with the ability to stay calm and purposeful when situations are challenging, stuck or urgent. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Closing date: Sunday 16th August at midnight Interview date: Tuesday 25th August at SHP Head Office in Kings Cross This post will require an Enhanced DBS check (processed by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. Don t miss out on this great opportunity to join the Single Homeless Project team please click apply now to become our Outreach Housing Pathway Coordinator - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Property Standards & Compliance Coordinator (South-West) Location: Swindon. Hours: 40 hours per week (pro rata where applicable) Salary: £28K - £34K, dependent on experience. Days: Monday - Friday 08.30am - 17.00pm Contract: Temp to Perm (Permanent after 12 weeks) About The Job role : Gap Personnel are looking for a dedicated Property Standards & Compliance Coordinator to join our Clients well established team and help create pathways to independence for their residents. Our Client is committed to delivering safe, compliant, and high-quality homes that empower residents to live safely, independently, and with dignity. Job Purpose As a Property Standards & Compliance Coordinator, you will play a key role in ensuring our properties meet legislative requirements, organisational standards, and residents' expectations. You will coordinate property inspections, repairs, maintenance, contractor performance, and statutory compliance across the property portfolio. Key Responsibilities Carry out routine, scheduled, and responsive property inspections, identifying repairs, maintenance needs, and compliance issues. Coordinate repairs from initial identification through to completion, ensuring work is prioritised and completed to a high standard. Support compliance with statutory requirements, including fire, gas, electrical safety, water hygiene, and health & safety legislation. Develop and maintain effective relationships with contractors, residents, and colleagues. Maintain accurate electronic records and produce reports on repairs, compliance, and contractor performance. Identify recurring maintenance issues and recommend long-term improvements. Contribute to continuous improvement of property standards and resident satisfaction. What We re Looking For Experience in property management, compliance, or a related field. Excellent organisational and time management skills. Strong attention to detail and sound judgement. Ability to build positive professional relationships with residents, colleagues, and contractors. Proficiency in using digital systems for record-keeping and reporting. Commitment to compnaies values: Integrity, Transforming, and Proactive. Willingness to undertake an Enhanced DBS check. Why Join Us? Be part of a team making a positive difference in people s lives. Opportunities for professional development and continuous learning. Supportive and inclusive work environment. Contribute to the delivery of safe, high-quality homes and positive resident outcomes. What We Offer: The opportunity to make a real difference in people s lives Supportive and values-driven working environment Excellent Progression opportunities Ongoing professional development and training Competitive salary and fantastic benefits How to Apply: If you are passionate about delivering excellent housing and support services and have the skills and experience we are looking for, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role. This role requires the successful candidate to undertake an Enhanced Disclosure and Barring Service (DBS) check and to comply with all relevant safeguarding, confidentiality, and data protection requirements.
Aug 04, 2026
Seasonal
Property Standards & Compliance Coordinator (South-West) Location: Swindon. Hours: 40 hours per week (pro rata where applicable) Salary: £28K - £34K, dependent on experience. Days: Monday - Friday 08.30am - 17.00pm Contract: Temp to Perm (Permanent after 12 weeks) About The Job role : Gap Personnel are looking for a dedicated Property Standards & Compliance Coordinator to join our Clients well established team and help create pathways to independence for their residents. Our Client is committed to delivering safe, compliant, and high-quality homes that empower residents to live safely, independently, and with dignity. Job Purpose As a Property Standards & Compliance Coordinator, you will play a key role in ensuring our properties meet legislative requirements, organisational standards, and residents' expectations. You will coordinate property inspections, repairs, maintenance, contractor performance, and statutory compliance across the property portfolio. Key Responsibilities Carry out routine, scheduled, and responsive property inspections, identifying repairs, maintenance needs, and compliance issues. Coordinate repairs from initial identification through to completion, ensuring work is prioritised and completed to a high standard. Support compliance with statutory requirements, including fire, gas, electrical safety, water hygiene, and health & safety legislation. Develop and maintain effective relationships with contractors, residents, and colleagues. Maintain accurate electronic records and produce reports on repairs, compliance, and contractor performance. Identify recurring maintenance issues and recommend long-term improvements. Contribute to continuous improvement of property standards and resident satisfaction. What We re Looking For Experience in property management, compliance, or a related field. Excellent organisational and time management skills. Strong attention to detail and sound judgement. Ability to build positive professional relationships with residents, colleagues, and contractors. Proficiency in using digital systems for record-keeping and reporting. Commitment to compnaies values: Integrity, Transforming, and Proactive. Willingness to undertake an Enhanced DBS check. Why Join Us? Be part of a team making a positive difference in people s lives. Opportunities for professional development and continuous learning. Supportive and inclusive work environment. Contribute to the delivery of safe, high-quality homes and positive resident outcomes. What We Offer: The opportunity to make a real difference in people s lives Supportive and values-driven working environment Excellent Progression opportunities Ongoing professional development and training Competitive salary and fantastic benefits How to Apply: If you are passionate about delivering excellent housing and support services and have the skills and experience we are looking for, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role. This role requires the successful candidate to undertake an Enhanced Disclosure and Barring Service (DBS) check and to comply with all relevant safeguarding, confidentiality, and data protection requirements.
Join a well-established Housing Association in a rewarding role where you'll play a vital part in keeping homes safe, maintained, and customers informed. This Repairs Planner position offers the opportunity to join a busy Property Services team on a rolling contract, providing consistent and stable work. You'll be responsible for planning and coordinating responsive repairs, ensuring operatives are scheduled efficiently while delivering an excellent customer experience. Working closely with internal teams, contractors, and residents, you'll help ensure repairs are completed on time, resources are utilised effectively, and service standards are consistently achieved. We'd love to hear from anyone with a background as a Repairs Planner, Planner, Scheduler, Resource Planner, Works Coordinator, Maintenance Planner, Service Coordinator, or anyone with experience within social housing, property maintenance, repairs, customer service, or scheduling. As a Repairs Planner, you will be: Scheduling responsive repairs and maintenance appointments for operatives and contractors Managing engineers' diaries to maximise productivity and minimise travel time Liaising with customers to arrange, confirm, and amend repair appointments Monitoring outstanding repairs and ensuring work is completed within agreed service level agreements (SLAs) Responding to emergency repairs and adjusting schedules to meet changing priorities Updating internal systems with accurate job and appointment information Working closely with Property Services teams to ensure an efficient and customer-focused repairs service I'd love to speak to anyone who has: Previous experience in a planning, scheduling, or repairs coordination role Experience within social housing, property services, repairs, maintenance, or a similar customer-focused environment Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills and the confidence to liaise with customers, operatives, and contractors Good IT skills and experience using scheduling or housing management systems Key requirements for this Repairs Planner role: Previous experience within a planning or scheduling position Experience coordinating repairs or maintenance work is highly desirable Excellent attention to detail and problem-solving skills The ability to work effectively in a fast-paced environment The role is offering the following benefits: 35 hours per week, Monday to Friday Rolling contract with consistent, stable work Supportive team environment with the potential for contract extension This role is offering an hourly rate of 20.00. Travel & LocationThis role is based in Birmingham , with excellent transport links across the city via the M5, M6, M42 and A38, alongside regular rail and bus services, making it easily accessible from across the West Midlands. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) for more information.
Aug 04, 2026
Contractor
Join a well-established Housing Association in a rewarding role where you'll play a vital part in keeping homes safe, maintained, and customers informed. This Repairs Planner position offers the opportunity to join a busy Property Services team on a rolling contract, providing consistent and stable work. You'll be responsible for planning and coordinating responsive repairs, ensuring operatives are scheduled efficiently while delivering an excellent customer experience. Working closely with internal teams, contractors, and residents, you'll help ensure repairs are completed on time, resources are utilised effectively, and service standards are consistently achieved. We'd love to hear from anyone with a background as a Repairs Planner, Planner, Scheduler, Resource Planner, Works Coordinator, Maintenance Planner, Service Coordinator, or anyone with experience within social housing, property maintenance, repairs, customer service, or scheduling. As a Repairs Planner, you will be: Scheduling responsive repairs and maintenance appointments for operatives and contractors Managing engineers' diaries to maximise productivity and minimise travel time Liaising with customers to arrange, confirm, and amend repair appointments Monitoring outstanding repairs and ensuring work is completed within agreed service level agreements (SLAs) Responding to emergency repairs and adjusting schedules to meet changing priorities Updating internal systems with accurate job and appointment information Working closely with Property Services teams to ensure an efficient and customer-focused repairs service I'd love to speak to anyone who has: Previous experience in a planning, scheduling, or repairs coordination role Experience within social housing, property services, repairs, maintenance, or a similar customer-focused environment Excellent organisational skills with the ability to prioritise a busy workload Strong communication skills and the confidence to liaise with customers, operatives, and contractors Good IT skills and experience using scheduling or housing management systems Key requirements for this Repairs Planner role: Previous experience within a planning or scheduling position Experience coordinating repairs or maintenance work is highly desirable Excellent attention to detail and problem-solving skills The ability to work effectively in a fast-paced environment The role is offering the following benefits: 35 hours per week, Monday to Friday Rolling contract with consistent, stable work Supportive team environment with the potential for contract extension This role is offering an hourly rate of 20.00. Travel & LocationThis role is based in Birmingham , with excellent transport links across the city via the M5, M6, M42 and A38, alongside regular rail and bus services, making it easily accessible from across the West Midlands. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) for more information.
Compliance Coordinator Temp - Perm Based in Bedfordshire 17.00per hour To give full administrative support to the Contracts Manager or the Housing Asset Manager with the achievement of essential objectives. This will involve multi-tasking in the different teams, being involved with the Contracting team or the Housing Asset team working with Gas, Asbestos, Legionella, Fire, Electrical and Lift mechanical administrative work. Furthermore provide self-organised administrative support - observing managerial priorities - for all referred functions. Accordingly the post holder may also be required for administrative duties for the Temporary Accommodation business, consisting of coordinating the execution of: surveys - electrical and gas test on behalf of the letting agencies.
Aug 04, 2026
Contractor
Compliance Coordinator Temp - Perm Based in Bedfordshire 17.00per hour To give full administrative support to the Contracts Manager or the Housing Asset Manager with the achievement of essential objectives. This will involve multi-tasking in the different teams, being involved with the Contracting team or the Housing Asset team working with Gas, Asbestos, Legionella, Fire, Electrical and Lift mechanical administrative work. Furthermore provide self-organised administrative support - observing managerial priorities - for all referred functions. Accordingly the post holder may also be required for administrative duties for the Temporary Accommodation business, consisting of coordinating the execution of: surveys - electrical and gas test on behalf of the letting agencies.
Service Coordinator - Disabled Facilities Grant (DFG) Location: Hackney E8 Directorate: Adults, Health and Integration Hybrid - 2 / 3 Days in the Office Start: ASAP Length: 6 Months Pay: 21.53 Per Hour PAYE / 29.01 Per Hour Umbrella About the Role Are you an organised, empathetic administrative professional looking to make a meaningful difference in the lives of local residents? The London Borough of Hackney is seeking a dedicated Disabled Facilities Grant (DFG) Service Coordinator to join the Adult Social Care team. In this vital role, you will be the primary point of contact for residents, carers, and families accessing the DFG Home Adaptations Service, ensuring they receive person-centred support to live safely and independently in their homes. Key Responsibilities First Point of Contact: Serve as the welcoming face and voice of the DFG Home Adaptation Service, addressing queries from residents, internal staff, and external partners via phone, email, letter, and in person. Application & Case Management: Efficiently process incoming DFG referrals and manage application workflows through our case management systems. Resident Support: Carry out occasional home visits to assist residents with administrative tasks when needed, delivering a supportive and person-centred service. Operational & Administrative Care: Manage essential tasks, including minute-taking, document management, updating records, collecting customer survey feedback for KPIs, and processing purchase orders and invoices. Collaborative Partnership: Work closely with cross-departmental teams (Housing, Health, Adult Social Care) and external DFG contractors to resolve queries and improve outcomes for residents. What We Are Looking For Qualifications & Essential Requirements GCSE English and Maths (Grade C or above, or equivalent). A current Enhanced DBS check. Skills & Experience Administrative Expertise: Demonstrated experience managing varied office workloads, maintaining computerised databases, and processing financial documentation (invoices/POs). Communication & Rapport: Excellent written and verbal communication skills with the ability to convey complex information sensitively and build rapport with diverse communities. Organisation & Flexibility: High-level organisational skills with the proven ability to prioritise competing demands, work on your own initiative, and meet deadlines. Technical Skills: Strong proficiency with IT tools, spreadsheets, email, and client contact management databases. Why Hackney? At Hackney Council, we are committed to building an inclusive, anti-racist culture that celebrates diversity and ensures equality of opportunity for both staff and residents. We actively work to dismantle systemic barriers, empower our workforce, and support continuous learning and professional development. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Aug 04, 2026
Seasonal
Service Coordinator - Disabled Facilities Grant (DFG) Location: Hackney E8 Directorate: Adults, Health and Integration Hybrid - 2 / 3 Days in the Office Start: ASAP Length: 6 Months Pay: 21.53 Per Hour PAYE / 29.01 Per Hour Umbrella About the Role Are you an organised, empathetic administrative professional looking to make a meaningful difference in the lives of local residents? The London Borough of Hackney is seeking a dedicated Disabled Facilities Grant (DFG) Service Coordinator to join the Adult Social Care team. In this vital role, you will be the primary point of contact for residents, carers, and families accessing the DFG Home Adaptations Service, ensuring they receive person-centred support to live safely and independently in their homes. Key Responsibilities First Point of Contact: Serve as the welcoming face and voice of the DFG Home Adaptation Service, addressing queries from residents, internal staff, and external partners via phone, email, letter, and in person. Application & Case Management: Efficiently process incoming DFG referrals and manage application workflows through our case management systems. Resident Support: Carry out occasional home visits to assist residents with administrative tasks when needed, delivering a supportive and person-centred service. Operational & Administrative Care: Manage essential tasks, including minute-taking, document management, updating records, collecting customer survey feedback for KPIs, and processing purchase orders and invoices. Collaborative Partnership: Work closely with cross-departmental teams (Housing, Health, Adult Social Care) and external DFG contractors to resolve queries and improve outcomes for residents. What We Are Looking For Qualifications & Essential Requirements GCSE English and Maths (Grade C or above, or equivalent). A current Enhanced DBS check. Skills & Experience Administrative Expertise: Demonstrated experience managing varied office workloads, maintaining computerised databases, and processing financial documentation (invoices/POs). Communication & Rapport: Excellent written and verbal communication skills with the ability to convey complex information sensitively and build rapport with diverse communities. Organisation & Flexibility: High-level organisational skills with the proven ability to prioritise competing demands, work on your own initiative, and meet deadlines. Technical Skills: Strong proficiency with IT tools, spreadsheets, email, and client contact management databases. Why Hackney? At Hackney Council, we are committed to building an inclusive, anti-racist culture that celebrates diversity and ensures equality of opportunity for both staff and residents. We actively work to dismantle systemic barriers, empower our workforce, and support continuous learning and professional development. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Location: Competitive salary + Bonus + Excellent Benefits Are you an experienced freight forwarding professional with a strong understanding of customs, warehousing and import operations? If you're looking for a role where you can take ownership, build lasting customer relationships and become part of a collaborative, high-performing team, this could be the perfect next step in your career. We're looking for a proactive Warehousing Bureau Coordinator to join a busy import team. This is a varied position where you'll manage shipments, coordinate customs activities and ensure customers receive a first-class service from start to finish. The Role Working as part of the import team, you'll be responsible for ensuring the smooth movement of customer shipments while maintaining the highest levels of accuracy and service. You'll liaise with customers, overseas partners and internal departments to keep freight moving efficiently and resolve any issues quickly. This is a fast-paced role that offers plenty of variety, making it ideal for someone who enjoys problem-solving, working collaboratively and taking pride in delivering exceptional customer service. Key Responsibilities Manage import shipments from pre-shipment through to final delivery. Arrange cargo movements with overseas offices and origin partners. Ensure shipment records are accurately maintained within CargoWise. Process and check Bills of Lading and customs documentation. Complete customs entries accurately and within required deadlines. Monitor delivery bookings, unbooked reports and clearance status. Raise customer invoices accurately and in a timely manner. Liaise with customers to obtain documentation and resolve queries professionally. Produce customer reports where required. Identify process improvements and support continuous operational efficiency. Support colleagues during busy periods, holidays and absences. Attend customer meetings when required and help identify opportunities to develop existing accounts. About You To be successful in this role, you'll ideally have: Experience within freight forwarding, import operations or customs. A strong understanding of customs procedures, warehousing and bonded movements. Knowledge of CargoWise and customs systems such as CNS, Destin8, CDS, ASM or Ricardo. A good understanding of Bills of Lading, Incoterms and shipping documentation. Excellent organisational skills with strong attention to detail. The ability to prioritise workloads and work effectively under pressure. A customer-focused approach with excellent communication skills. A proactive mindset and the confidence to work using your own initiative. What's on Offer Competitive salary. Paid overtime. Profit-related bonus. Incremental annual leave. Long-term career progression opportunities, with a pathway towards Import Team Leader. Supportive team environment with ongoing development opportunities. Why Apply? This is an excellent opportunity to join a business where your expertise will be valued, your ideas welcomed and your career can continue to develop. You'll become part of a professional team committed to delivering outstanding customer service while working in a dynamic and rewarding logistics environment. Ready for your next challenge? Apply today to find out more.
Aug 04, 2026
Full time
Location: Competitive salary + Bonus + Excellent Benefits Are you an experienced freight forwarding professional with a strong understanding of customs, warehousing and import operations? If you're looking for a role where you can take ownership, build lasting customer relationships and become part of a collaborative, high-performing team, this could be the perfect next step in your career. We're looking for a proactive Warehousing Bureau Coordinator to join a busy import team. This is a varied position where you'll manage shipments, coordinate customs activities and ensure customers receive a first-class service from start to finish. The Role Working as part of the import team, you'll be responsible for ensuring the smooth movement of customer shipments while maintaining the highest levels of accuracy and service. You'll liaise with customers, overseas partners and internal departments to keep freight moving efficiently and resolve any issues quickly. This is a fast-paced role that offers plenty of variety, making it ideal for someone who enjoys problem-solving, working collaboratively and taking pride in delivering exceptional customer service. Key Responsibilities Manage import shipments from pre-shipment through to final delivery. Arrange cargo movements with overseas offices and origin partners. Ensure shipment records are accurately maintained within CargoWise. Process and check Bills of Lading and customs documentation. Complete customs entries accurately and within required deadlines. Monitor delivery bookings, unbooked reports and clearance status. Raise customer invoices accurately and in a timely manner. Liaise with customers to obtain documentation and resolve queries professionally. Produce customer reports where required. Identify process improvements and support continuous operational efficiency. Support colleagues during busy periods, holidays and absences. Attend customer meetings when required and help identify opportunities to develop existing accounts. About You To be successful in this role, you'll ideally have: Experience within freight forwarding, import operations or customs. A strong understanding of customs procedures, warehousing and bonded movements. Knowledge of CargoWise and customs systems such as CNS, Destin8, CDS, ASM or Ricardo. A good understanding of Bills of Lading, Incoterms and shipping documentation. Excellent organisational skills with strong attention to detail. The ability to prioritise workloads and work effectively under pressure. A customer-focused approach with excellent communication skills. A proactive mindset and the confidence to work using your own initiative. What's on Offer Competitive salary. Paid overtime. Profit-related bonus. Incremental annual leave. Long-term career progression opportunities, with a pathway towards Import Team Leader. Supportive team environment with ongoing development opportunities. Why Apply? This is an excellent opportunity to join a business where your expertise will be valued, your ideas welcomed and your career can continue to develop. You'll become part of a professional team committed to delivering outstanding customer service while working in a dynamic and rewarding logistics environment. Ready for your next challenge? Apply today to find out more.
Join a friendly, customer-focused team where your attention to detail and excellent service make a real difference. If you're organised, confident using Excel and enjoy helping customers, we'd love to hear from you. Administrator - Customer Service Burton upon Trent Full Time, Permanent Must be based with 20miles of the office 26,250 per annum Monday to Fridays 9:00am - 5:00pm Please note: you must be authorised to work in the UK AJR Management Ltd is a specialist utility management company, providing end-to-end utility solutions for housebuilders, housing associations and developers across the UK. The business prides itself on delivering a high-quality service, ensuring a smooth transition of utility accounts for customers while building long-term relationships with clients. As an Administrator - Customer Service, you will be the main point of contact for a portfolio of clients and their customers, supporting the administration of utility account handovers and resolving customer queries. This is a varied role requiring excellent customer service skills, strong attention to detail and good Excel knowledge, alongside the ability to manage multiple tasks in a fast-paced office environment. What you'll do: Deliver outstanding customer service via telephone and email. Process customer and client information accurately using internal systems. Manage utility account handovers and tenancy information. Build strong working relationships with clients and key stakeholders. Liaise with customers to resolve utility-related queries and complaints. Work with utility suppliers to ensure customer accounts are set up correctly. Maintain accurate records and resolve data discrepancies. Prioritise workload to meet deadlines while maintaining a high level of accuracy. What you'll need: Previous customer service experience. Excellent communication skills, both written and verbal. Strong administration and organisational skills. Good working knowledge of Microsoft Office, particularly Excel. Excellent attention to detail and a high level of accuracy. Ability to build positive relationships with customers and colleagues. Confident working independently and as part of a team. GCSE English and Maths (or equivalent). A proactive, organised and professional approach to work. If you're an organised administrator with excellent customer service skills, strong Excel ability and a keen eye for detail, this is an excellent opportunity to join a successful and supportive organisation where your contribution will be valued. Apply today to take the next step in your career. How to Apply: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Customer Service Administrator, Customer Support Administrator, Client Services Administrator, Office Administrator, Customer Service Coordinator, Administration Assistant, Service Administrator, Client Support Executive, Customer Experience Administrator, Data Administrator, Sales Support Administrator, Operations Administrator.
Aug 04, 2026
Full time
Join a friendly, customer-focused team where your attention to detail and excellent service make a real difference. If you're organised, confident using Excel and enjoy helping customers, we'd love to hear from you. Administrator - Customer Service Burton upon Trent Full Time, Permanent Must be based with 20miles of the office 26,250 per annum Monday to Fridays 9:00am - 5:00pm Please note: you must be authorised to work in the UK AJR Management Ltd is a specialist utility management company, providing end-to-end utility solutions for housebuilders, housing associations and developers across the UK. The business prides itself on delivering a high-quality service, ensuring a smooth transition of utility accounts for customers while building long-term relationships with clients. As an Administrator - Customer Service, you will be the main point of contact for a portfolio of clients and their customers, supporting the administration of utility account handovers and resolving customer queries. This is a varied role requiring excellent customer service skills, strong attention to detail and good Excel knowledge, alongside the ability to manage multiple tasks in a fast-paced office environment. What you'll do: Deliver outstanding customer service via telephone and email. Process customer and client information accurately using internal systems. Manage utility account handovers and tenancy information. Build strong working relationships with clients and key stakeholders. Liaise with customers to resolve utility-related queries and complaints. Work with utility suppliers to ensure customer accounts are set up correctly. Maintain accurate records and resolve data discrepancies. Prioritise workload to meet deadlines while maintaining a high level of accuracy. What you'll need: Previous customer service experience. Excellent communication skills, both written and verbal. Strong administration and organisational skills. Good working knowledge of Microsoft Office, particularly Excel. Excellent attention to detail and a high level of accuracy. Ability to build positive relationships with customers and colleagues. Confident working independently and as part of a team. GCSE English and Maths (or equivalent). A proactive, organised and professional approach to work. If you're an organised administrator with excellent customer service skills, strong Excel ability and a keen eye for detail, this is an excellent opportunity to join a successful and supportive organisation where your contribution will be valued. Apply today to take the next step in your career. How to Apply: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Customer Service Administrator, Customer Support Administrator, Client Services Administrator, Office Administrator, Customer Service Coordinator, Administration Assistant, Service Administrator, Client Support Executive, Customer Experience Administrator, Data Administrator, Sales Support Administrator, Operations Administrator.
Job Overview: Job Role: Talent Acquisition Assistant Location: London N1 Duration: 3-4months Temp to Perm Hours: 35 Hours a week - 9am to 5pm Monday to Friday with 1-hour unpaid break per day/ 2 days in office - Monday to Thursday (Non-negotiable) Payrate: 19.54 PAYE OR 25.83 Umbrella Start date: End of August/beginning of September Ideal Candidate Profile We're looking for an experienced Recruitment Coordinator / Talent Acquisition Assistant who has worked in an in-house recruitment team, RPO/MSP environment, or recruitment agency support function and is comfortable managing multiple vacancies and stakeholders simultaneously. This role is highly candidate-facing, so strong communication and organisation skills are essential. Essential experience Previous experience in a Talent Acquisition Assistant, Recruitment Coordinator, Recruitment Administrator or similar recruitment support role. Understanding of right-to-work checks and UK visa sponsorship processes. Extensive interview scheduling experience across multiple stakeholders and complex diaries. Proven experience using an Applicant Tracking System (ATS) and maintaining accurate recruitment records. Strong Microsoft Excel skills, including managing recruitment data and reporting. Experience writing and posting job adverts. Experience supporting recruitment campaigns from advert through to offer and onboarding. Experience working directly with candidates and hiring managers, delivering a high-quality candidate experience. Desirable experience Experience working with high-volume recruitment campaigns. Housing, public sector or large corporate recruitment experience. Eden Brown is acting as an Employment Business in relation to this vacancy.
Aug 04, 2026
Seasonal
Job Overview: Job Role: Talent Acquisition Assistant Location: London N1 Duration: 3-4months Temp to Perm Hours: 35 Hours a week - 9am to 5pm Monday to Friday with 1-hour unpaid break per day/ 2 days in office - Monday to Thursday (Non-negotiable) Payrate: 19.54 PAYE OR 25.83 Umbrella Start date: End of August/beginning of September Ideal Candidate Profile We're looking for an experienced Recruitment Coordinator / Talent Acquisition Assistant who has worked in an in-house recruitment team, RPO/MSP environment, or recruitment agency support function and is comfortable managing multiple vacancies and stakeholders simultaneously. This role is highly candidate-facing, so strong communication and organisation skills are essential. Essential experience Previous experience in a Talent Acquisition Assistant, Recruitment Coordinator, Recruitment Administrator or similar recruitment support role. Understanding of right-to-work checks and UK visa sponsorship processes. Extensive interview scheduling experience across multiple stakeholders and complex diaries. Proven experience using an Applicant Tracking System (ATS) and maintaining accurate recruitment records. Strong Microsoft Excel skills, including managing recruitment data and reporting. Experience writing and posting job adverts. Experience supporting recruitment campaigns from advert through to offer and onboarding. Experience working directly with candidates and hiring managers, delivering a high-quality candidate experience. Desirable experience Experience working with high-volume recruitment campaigns. Housing, public sector or large corporate recruitment experience. Eden Brown is acting as an Employment Business in relation to this vacancy.
Project Manager - High-Rise Retrofit & Cladding Remediation Location: Bristol (Permanent) Salary: 60,000- 65,000 + 4,000 Car Allowance or Company Car + Bonus + Excellent Benefits Are you an experienced Construction Project Manager looking to lead one of the South West's most significant high-rise retrofit programmes? We're recruiting two Project Managers to deliver a major high-rise facade replacement and refurbishment programme. This is an exciting opportunity to take ownership of two residential tower blocks, managing projects from construction through to successful handover while working for a leading contractor within the social housing sector. The Opportunity You'll lead the delivery of complex capital works and retrofit projects, ensuring exceptional standards of quality, safety, programme and commercial performance. Working alongside experienced delivery teams and trusted supply chain partners, you'll play a key role in improving homes and creating safer, more sustainable communities. Projects include: High-rise cladding and fa ade replacement Fire remediation and fire protection works Roofing and structural repairs External refurbishment Concrete repairs M&E removal and reinstatement Landscaping and external works Responsibilities Lead the successful delivery of two major high-rise refurbishment projects. Manage project teams, subcontractors and supply chain partners. Ensure projects are delivered safely, on time, within budget and to the highest quality standards. Build strong relationships with clients, consultants and key stakeholders. Identify and manage commercial and programme risks. Drive health & safety, sustainability and quality throughout the project lifecycle. Oversee defect management and deliver high-quality project handovers. Mentor and support site teams while fostering a collaborative working environment. About You You'll have proven experience managing complex construction or refurbishment projects, ideally within social housing or occupied residential environments. Experience in the following is highly desirable: High-rise residential refurbishment Fa ade or cladding replacement Fire remediation projects Capital works and retrofit programmes Managing multiple subcontractors Commercial and programme management Essential Qualifications SMSTS CSCS Card Temporary Works Coordinator Scaffold Inspection First Aid at Work Full UK Driving Licence Experience with PAS2035 retrofit projects and social housing refurbishment would be advantageous. What's on Offer? 60,000- 65,000 basic salary 4,000 Car Allowance or Company Car Annual discretionary bonus 25 days annual leave + bank holidays + your birthday off Company pension Private healthcare Interested? Apply today with your CV for a confidential discussion.
Aug 03, 2026
Full time
Project Manager - High-Rise Retrofit & Cladding Remediation Location: Bristol (Permanent) Salary: 60,000- 65,000 + 4,000 Car Allowance or Company Car + Bonus + Excellent Benefits Are you an experienced Construction Project Manager looking to lead one of the South West's most significant high-rise retrofit programmes? We're recruiting two Project Managers to deliver a major high-rise facade replacement and refurbishment programme. This is an exciting opportunity to take ownership of two residential tower blocks, managing projects from construction through to successful handover while working for a leading contractor within the social housing sector. The Opportunity You'll lead the delivery of complex capital works and retrofit projects, ensuring exceptional standards of quality, safety, programme and commercial performance. Working alongside experienced delivery teams and trusted supply chain partners, you'll play a key role in improving homes and creating safer, more sustainable communities. Projects include: High-rise cladding and fa ade replacement Fire remediation and fire protection works Roofing and structural repairs External refurbishment Concrete repairs M&E removal and reinstatement Landscaping and external works Responsibilities Lead the successful delivery of two major high-rise refurbishment projects. Manage project teams, subcontractors and supply chain partners. Ensure projects are delivered safely, on time, within budget and to the highest quality standards. Build strong relationships with clients, consultants and key stakeholders. Identify and manage commercial and programme risks. Drive health & safety, sustainability and quality throughout the project lifecycle. Oversee defect management and deliver high-quality project handovers. Mentor and support site teams while fostering a collaborative working environment. About You You'll have proven experience managing complex construction or refurbishment projects, ideally within social housing or occupied residential environments. Experience in the following is highly desirable: High-rise residential refurbishment Fa ade or cladding replacement Fire remediation projects Capital works and retrofit programmes Managing multiple subcontractors Commercial and programme management Essential Qualifications SMSTS CSCS Card Temporary Works Coordinator Scaffold Inspection First Aid at Work Full UK Driving Licence Experience with PAS2035 retrofit projects and social housing refurbishment would be advantageous. What's on Offer? 60,000- 65,000 basic salary 4,000 Car Allowance or Company Car Annual discretionary bonus 25 days annual leave + bank holidays + your birthday off Company pension Private healthcare Interested? Apply today with your CV for a confidential discussion.
Sustainable Building Services
Skelmersdale, Lancashire
Quality Administrator Location : Based in Skelmersdale, WN8 9TW Attendance required x 2 a week in Liverpool Salary : £27,000 per annum + £3,000 car allowance + Excellent Benefits Contract & Hours : Full-time, Permanent 37 hours per week, Monday to Friday Benefits : Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Must have a full UK driving license Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. Our work directly improves the living conditions, health, comfort, and wellbeing of thousands of households each year helping to reduce fuel poverty and address four of today s greatest challenges: the cost of living, energy security, climate change, and public health. The Role: Quality Administrator We are looking for a Quality Administrator to support the delivery of our retrofit and energy efficiency projects by taking ownership of evidence population and lodgement preparation. You ll play a key role in liaising with contractors, site teams, and coordinators to request, collate, and prepare all documentation required for Energy Efficient Measures in line with PAS 2030:2019, PAS 2035:2019 & PAS 2035:2023, and MCS Standards. Working closely with Retrofit Coordinators, Regional Compliance teams, and subcontractors, you ll help ensure every submission meets our high compliance standards and contractual deadlines. Key Responsibilities Collate all necessary paperwork for the installation of energy efficiency measures in accordance with PAS 2035:2019, PAS 2035:2023, and MCS requirements. Work closely with project Retrofit Coordinators to ensure all documentation is provided in line with contract programmes. Provide compliance support and guidance to regional delivery teams. Upload and manage documentation across designated platforms and shared locations. Maintain accuracy and attention to detail to ensure zero compliance failures. Meet all strategic partner contractual deadlines. Engage with sub-contractors to support compliant project delivery. Request client shared folder access and upload completed lodgement evidence post-project completion. Travel to other sites as required to provide hands-on administrative support. Take part in ad hoc projects or initiatives to meet evolving business needs. About You You ll be someone who thrives on accuracy, organisation, and teamwork, with a proactive mindset and a genuine interest in helping projects succeed. Essential: Minimum 1 year of administrative experience. GCSEs and above. Strong IT skills, particularly Excel and Outlook. Excellent organisational and time management skills. Ability to work independently or collaboratively across multiple teams. Confident communicator with strong attention to detail. Ability to plan and meet tight deadlines. Full UK driving licence. Desirable: Experience working within a geographically dispersed team using Microsoft Teams or similar tools. Customer service experience. A basic understanding of retrofit processes and standards. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency. No agencies please.
Aug 03, 2026
Full time
Quality Administrator Location : Based in Skelmersdale, WN8 9TW Attendance required x 2 a week in Liverpool Salary : £27,000 per annum + £3,000 car allowance + Excellent Benefits Contract & Hours : Full-time, Permanent 37 hours per week, Monday to Friday Benefits : Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Must have a full UK driving license Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. Our work directly improves the living conditions, health, comfort, and wellbeing of thousands of households each year helping to reduce fuel poverty and address four of today s greatest challenges: the cost of living, energy security, climate change, and public health. The Role: Quality Administrator We are looking for a Quality Administrator to support the delivery of our retrofit and energy efficiency projects by taking ownership of evidence population and lodgement preparation. You ll play a key role in liaising with contractors, site teams, and coordinators to request, collate, and prepare all documentation required for Energy Efficient Measures in line with PAS 2030:2019, PAS 2035:2019 & PAS 2035:2023, and MCS Standards. Working closely with Retrofit Coordinators, Regional Compliance teams, and subcontractors, you ll help ensure every submission meets our high compliance standards and contractual deadlines. Key Responsibilities Collate all necessary paperwork for the installation of energy efficiency measures in accordance with PAS 2035:2019, PAS 2035:2023, and MCS requirements. Work closely with project Retrofit Coordinators to ensure all documentation is provided in line with contract programmes. Provide compliance support and guidance to regional delivery teams. Upload and manage documentation across designated platforms and shared locations. Maintain accuracy and attention to detail to ensure zero compliance failures. Meet all strategic partner contractual deadlines. Engage with sub-contractors to support compliant project delivery. Request client shared folder access and upload completed lodgement evidence post-project completion. Travel to other sites as required to provide hands-on administrative support. Take part in ad hoc projects or initiatives to meet evolving business needs. About You You ll be someone who thrives on accuracy, organisation, and teamwork, with a proactive mindset and a genuine interest in helping projects succeed. Essential: Minimum 1 year of administrative experience. GCSEs and above. Strong IT skills, particularly Excel and Outlook. Excellent organisational and time management skills. Ability to work independently or collaboratively across multiple teams. Confident communicator with strong attention to detail. Ability to plan and meet tight deadlines. Full UK driving licence. Desirable: Experience working within a geographically dispersed team using Microsoft Teams or similar tools. Customer service experience. A basic understanding of retrofit processes and standards. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency. No agencies please.
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our Complex Needs Service in Kensington & Chelsea. Sounds great, what will I be doing? PARAGRAPHS ONLY - NO BULLET POINTS - Explain the key responsibilities The Group Activities Coordinator is responsible for leading and coordinating community-based activities that support adults with mental health needs to increase independence, wellbeing and social inclusion. The role involves providing management support to Group Facilitators, volunteers and students, leading and motivating the team, overseeing service delivery, responding to complex casework issues, building partnerships with external stakeholders, and ensuring activities meet the diverse cultural needs of service users. The post holder is also responsible for staff recruitment, supervision, training, performance management and ensuring services are delivered in line with organisational policies and best practice What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. The ideal candidate will have experience supporting people with mental health needs and a strong understanding of service user engagement, particularly for individuals who may be reluctant to access support. They should have experience of co-production, promoting equality and diversity, managing services and budgets, and involving service users in shaping service delivery. Excellent knowledge of mental health conditions, relevant housing and welfare legislation, and safeguarding principles is essential, along with strong leadership, communication and partnership-building skills. Candidates should also be confident using IT systems to maintain accurate records, produce reports and monitor the quality of service delivery. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Aug 03, 2026
Full time
We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our Complex Needs Service in Kensington & Chelsea. Sounds great, what will I be doing? PARAGRAPHS ONLY - NO BULLET POINTS - Explain the key responsibilities The Group Activities Coordinator is responsible for leading and coordinating community-based activities that support adults with mental health needs to increase independence, wellbeing and social inclusion. The role involves providing management support to Group Facilitators, volunteers and students, leading and motivating the team, overseeing service delivery, responding to complex casework issues, building partnerships with external stakeholders, and ensuring activities meet the diverse cultural needs of service users. The post holder is also responsible for staff recruitment, supervision, training, performance management and ensuring services are delivered in line with organisational policies and best practice What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. The ideal candidate will have experience supporting people with mental health needs and a strong understanding of service user engagement, particularly for individuals who may be reluctant to access support. They should have experience of co-production, promoting equality and diversity, managing services and budgets, and involving service users in shaping service delivery. Excellent knowledge of mental health conditions, relevant housing and welfare legislation, and safeguarding principles is essential, along with strong leadership, communication and partnership-building skills. Candidates should also be confident using IT systems to maintain accurate records, produce reports and monitor the quality of service delivery. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Customer Support Coordinator Peterborough £26,000 + Annual Bonus, Private Healthcare, 26 Days Holiday (+ Bank Holidays), Pension and more. Hours either 8-4:30 or 9-5:30, full time on site. The company This is a customer-facing role with a growing UK-based full fibre broadband provider that's investing heavily in its future. With ambitious plans both in the UK and internationally, they're continuing to expand their network and customer base, making it a great time to join the business. If you're looking for a role where you'll genuinely make a difference to the customer experience while developing a career within tech and telecoms, this is well worth a look. The role You'll be at the heart of the operation, acting as the link between customers, field engineers and internal teams to ensure installations, repairs and service requests run as smoothly as possible. Whether you're speaking to a customer who's experiencing Wi-Fi issues, coordinating engineer schedules, managing installation diaries or keeping customers updated throughout the process, you'll play a key role in making sure every job is delivered on time and with a great customer experience. No two days are quite the same. You'll be juggling multiple priorities, responding to changing schedules and working closely with colleagues across the business to keep everything moving. If you enjoy being organised, solving problems and keeping people informed, you'll thrive here. The business is also keen to hear ideas. If you spot ways to improve processes or make things run more efficiently, you'll be encouraged to speak up and contribute. We're open on background. You might currently work in customer service, scheduling, service coordination, telecoms, engineering support, housing, utilities or another fast-paced environment where organisation and communication are key. What's more important is your attitude. We're looking for someone who enjoys helping people, communicates confidently, stays calm under pressure and can keep multiple tasks moving at once. You'll also be comfortable using different IT systems and be confident picking up new technology as you learn the role. If you're looking to get your foot in the door within a growing technology business, this role can also open doors into areas such as project coordination, service delivery, network support and wider operations. The Next Steps If this sounds like something you'd be interested in, you have three options: Call Joe White at CRG TEC to find out more. We're always happy to have an informal chat about the role before you decide whether it's right for you. Drop Joe a message on LinkedIn if you'd like to ask a few questions before applying. If you're happy with what you've read, apply with your CV and Joe will be in touch to discuss the opportunity further or provide feedback if this one isn't quite the right fit. We look forward to hearing from you
Aug 03, 2026
Full time
Customer Support Coordinator Peterborough £26,000 + Annual Bonus, Private Healthcare, 26 Days Holiday (+ Bank Holidays), Pension and more. Hours either 8-4:30 or 9-5:30, full time on site. The company This is a customer-facing role with a growing UK-based full fibre broadband provider that's investing heavily in its future. With ambitious plans both in the UK and internationally, they're continuing to expand their network and customer base, making it a great time to join the business. If you're looking for a role where you'll genuinely make a difference to the customer experience while developing a career within tech and telecoms, this is well worth a look. The role You'll be at the heart of the operation, acting as the link between customers, field engineers and internal teams to ensure installations, repairs and service requests run as smoothly as possible. Whether you're speaking to a customer who's experiencing Wi-Fi issues, coordinating engineer schedules, managing installation diaries or keeping customers updated throughout the process, you'll play a key role in making sure every job is delivered on time and with a great customer experience. No two days are quite the same. You'll be juggling multiple priorities, responding to changing schedules and working closely with colleagues across the business to keep everything moving. If you enjoy being organised, solving problems and keeping people informed, you'll thrive here. The business is also keen to hear ideas. If you spot ways to improve processes or make things run more efficiently, you'll be encouraged to speak up and contribute. We're open on background. You might currently work in customer service, scheduling, service coordination, telecoms, engineering support, housing, utilities or another fast-paced environment where organisation and communication are key. What's more important is your attitude. We're looking for someone who enjoys helping people, communicates confidently, stays calm under pressure and can keep multiple tasks moving at once. You'll also be comfortable using different IT systems and be confident picking up new technology as you learn the role. If you're looking to get your foot in the door within a growing technology business, this role can also open doors into areas such as project coordination, service delivery, network support and wider operations. The Next Steps If this sounds like something you'd be interested in, you have three options: Call Joe White at CRG TEC to find out more. We're always happy to have an informal chat about the role before you decide whether it's right for you. Drop Joe a message on LinkedIn if you'd like to ask a few questions before applying. If you're happy with what you've read, apply with your CV and Joe will be in touch to discuss the opportunity further or provide feedback if this one isn't quite the right fit. We look forward to hearing from you
