Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service experience? Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter. Please note - This is an initial 12 month FTC Salary - 31,380 plus fantastic benefits Benefits include: Enhanced pension (up to 15% employer contribution) Discretionary bonus Private healthcare Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team. Role overview: Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process Taking time to understand individual customer needs Responding to incoming emails Working well as part of a time Building relationships internally and externally Calling back customers with required information where necessary Strong communication skills on all levels Candidate requirements: Previous experience within customer service Relationship building skills Previous administration experience Strong team player Good communication skills on all levels Able to commute to the Watford office - hybrid working is available after training Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jul 29, 2026
Contractor
Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service experience? Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter. Please note - This is an initial 12 month FTC Salary - 31,380 plus fantastic benefits Benefits include: Enhanced pension (up to 15% employer contribution) Discretionary bonus Private healthcare Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team. Role overview: Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process Taking time to understand individual customer needs Responding to incoming emails Working well as part of a time Building relationships internally and externally Calling back customers with required information where necessary Strong communication skills on all levels Candidate requirements: Previous experience within customer service Relationship building skills Previous administration experience Strong team player Good communication skills on all levels Able to commute to the Watford office - hybrid working is available after training Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
About the opportunity Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification . Course details Duration: 13 weeks Format: Online, practical workshops Schedule: Mon-Thur 6-9pm Start date: 17th August 2026 Spaces: Limited to 35 learners per cohort What you'll learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles IT Systems Administrator Technical Support Technician Entry Level IT Technician Helpdesk Analyst Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage cap of £36,126 (West Midlands) Not currently be undertaking any other government-funded training Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is Cost This is a free government funded course Spaces are limited, so apply today to secure your place on the 17th August cohort.
Jul 29, 2026
Full time
About the opportunity Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification . Course details Duration: 13 weeks Format: Online, practical workshops Schedule: Mon-Thur 6-9pm Start date: 17th August 2026 Spaces: Limited to 35 learners per cohort What you'll learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles IT Systems Administrator Technical Support Technician Entry Level IT Technician Helpdesk Analyst Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage cap of £36,126 (West Midlands) Not currently be undertaking any other government-funded training Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is Cost This is a free government funded course Spaces are limited, so apply today to secure your place on the 17th August cohort.
Helpdesk Administrator Location - Salford, M50 2TG 6 Months Contract Fully onsite Mon - Fri Working General Overview To coordinate, schedule, and manage the full life cycle of all facilities management tasks through to completion. This includes delivering a consistently high standard of service by interpreting and processing work orders within the CAFM system, scheduling and dispatching reactive works to engineers and subcontractors across multiple locations, and ensuring all tasks are completed within the required contractual SLA timeframes. The role also involves providing administrative support where necessary. Key Accountabilities The role will focus on the following requirements: Act as the first point of contact for incoming calls, emails and requests. Log, allocate and manage maintenance jobs accurately through the CAFM system. Coordinate with engineers, subcontractors and suppliers to ensure works are completed within agreed timescales. Obtain, issue and monitor quotations, ensuring timely follow-up where required. Provide regular updates to clients and stakeholders on job progress. Monitor key performance indicators and service level agreements for each service request, proactively escalating issues where deadlines are at risk. Prioritise and triage incoming requests to ensure appropriate allocation and response times. Raise purchase orders and receipt in a timely manner to ensure accurate records in accordance with company procedures. Ensure client portals and internal systems are updated accurately and in line with contractual requirements. Identify and escalate urgent or overdue tasks to support service delivery. Ad hoc administration duties. The successful candidate will need: The ability to work under pressure and to handle potentially difficult customers in a positive and confident manner The ability to work generically, with minimum support, and to use own initiative The ability to demonstrate a team approach The ability to work to tight deadlines and deliver quality outputs Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jul 29, 2026
Full time
Helpdesk Administrator Location - Salford, M50 2TG 6 Months Contract Fully onsite Mon - Fri Working General Overview To coordinate, schedule, and manage the full life cycle of all facilities management tasks through to completion. This includes delivering a consistently high standard of service by interpreting and processing work orders within the CAFM system, scheduling and dispatching reactive works to engineers and subcontractors across multiple locations, and ensuring all tasks are completed within the required contractual SLA timeframes. The role also involves providing administrative support where necessary. Key Accountabilities The role will focus on the following requirements: Act as the first point of contact for incoming calls, emails and requests. Log, allocate and manage maintenance jobs accurately through the CAFM system. Coordinate with engineers, subcontractors and suppliers to ensure works are completed within agreed timescales. Obtain, issue and monitor quotations, ensuring timely follow-up where required. Provide regular updates to clients and stakeholders on job progress. Monitor key performance indicators and service level agreements for each service request, proactively escalating issues where deadlines are at risk. Prioritise and triage incoming requests to ensure appropriate allocation and response times. Raise purchase orders and receipt in a timely manner to ensure accurate records in accordance with company procedures. Ensure client portals and internal systems are updated accurately and in line with contractual requirements. Identify and escalate urgent or overdue tasks to support service delivery. Ad hoc administration duties. The successful candidate will need: The ability to work under pressure and to handle potentially difficult customers in a positive and confident manner The ability to work generically, with minimum support, and to use own initiative The ability to demonstrate a team approach The ability to work to tight deadlines and deliver quality outputs Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Contracts Administrator £29,500 per annum Monday-Friday, 9:00am-5:30pm Wilmslow Time Recruitment - Preferred Supplier Time Recruitment is proud to be recruiting on behalf of a leading property and facilities management organisation, seeking a meticulous and proactive Contracts Administrator to join their expanding team. This is an excellent opportunity for someone with strong administrative capability, confidence in managing high volumes of data, and a keen eye for detail. The Role You will support the Facilities Managers with all administrative aspects of over 2,500 maintenance contracts across a large commercial property portfolio. Acting as the first point of contact for all contract-related queries, you will play a vital role in ensuring compliance, accuracy, and smooth operational delivery. Key responsibilities include: Managing existing maintenance contracts and assisting in drafting new agreements. Handling queries relating to asset/plant lists, labour rates, specifications, cost changes, and invoices. Ensuring all maintenance contracts meet required Health & Safety compliance standards. Liaising directly with contractors to clarify specifications, resolve queries, and maintain accurate documentation. Supporting the Helpdesk team when required, including raising and logging jobs with contractors or maintenance operatives. Conducting audits of contractor specifications, charges, and documentation. Working closely with the Finance department to resolve cost and charge-related queries. Producing correspondence, reports, and maintaining accurate records using Microsoft 365 . About You To succeed in this role, you will bring: Strong administrative experience, ideally within facilities, property, or contract management. Excellent attention to detail and organisational skills. Confidence liaising with contractors and internal teams. Solid working knowledge of Microsoft 365 . Basic accounting understanding. A proactive, solutions-focused approach. Benefits Competitive salary of £29,500 per annum Full-time hours: 9:00am-5:30pm, Monday to Friday Opportunity to join a respected organisation with long-term career potential Supportive team environment and varied workload If you're a detail-driven administrator looking to take the next step in your career, Time Recruitment would love to hear from you. Apply today to be considered for this fantastic opportunity.
Jul 28, 2026
Full time
Contracts Administrator £29,500 per annum Monday-Friday, 9:00am-5:30pm Wilmslow Time Recruitment - Preferred Supplier Time Recruitment is proud to be recruiting on behalf of a leading property and facilities management organisation, seeking a meticulous and proactive Contracts Administrator to join their expanding team. This is an excellent opportunity for someone with strong administrative capability, confidence in managing high volumes of data, and a keen eye for detail. The Role You will support the Facilities Managers with all administrative aspects of over 2,500 maintenance contracts across a large commercial property portfolio. Acting as the first point of contact for all contract-related queries, you will play a vital role in ensuring compliance, accuracy, and smooth operational delivery. Key responsibilities include: Managing existing maintenance contracts and assisting in drafting new agreements. Handling queries relating to asset/plant lists, labour rates, specifications, cost changes, and invoices. Ensuring all maintenance contracts meet required Health & Safety compliance standards. Liaising directly with contractors to clarify specifications, resolve queries, and maintain accurate documentation. Supporting the Helpdesk team when required, including raising and logging jobs with contractors or maintenance operatives. Conducting audits of contractor specifications, charges, and documentation. Working closely with the Finance department to resolve cost and charge-related queries. Producing correspondence, reports, and maintaining accurate records using Microsoft 365 . About You To succeed in this role, you will bring: Strong administrative experience, ideally within facilities, property, or contract management. Excellent attention to detail and organisational skills. Confidence liaising with contractors and internal teams. Solid working knowledge of Microsoft 365 . Basic accounting understanding. A proactive, solutions-focused approach. Benefits Competitive salary of £29,500 per annum Full-time hours: 9:00am-5:30pm, Monday to Friday Opportunity to join a respected organisation with long-term career potential Supportive team environment and varied workload If you're a detail-driven administrator looking to take the next step in your career, Time Recruitment would love to hear from you. Apply today to be considered for this fantastic opportunity.
Job Title: Contract Support Location: City of London (Local to Liverpool Street Station) Salary: £38,000 - £40,000 Per Annum Hours: Monday to Friday 8:00am - 5:00pm Employer: Well-Established Facilities Management Provider Are you an experienced Contract Support professional looking to join a leading facilities management company that genuinely invests in its people? We are currently recruiting for a Contract Support to join a well-established FM provider, supporting a prestigious Hard FM contract based in the City of London, just a short walk from Liverpool Street Station. This is an excellent opportunity to join a company with a fantastic reputation for career development, internal progression, and ongoing training. The Role Working alongside the Contract Manager and engineering team, you will play a key role in ensuring the smooth day-to-day administration of a busy Hard FM contract. You will be responsible for maintaining CAFM systems, coordinating planned maintenance, supporting compliance, and providing administrative support to ensure high service standards are achieved. Key Responsibilities Managing and updating the CAFM system Scheduling planned preventative maintenance (PPMs) and reactive works Raising purchase orders and processing invoices Maintaining compliance records and contract documentation Producing reports and supporting KPI and SLA performance Liaising with engineers, subcontractors, suppliers, and clients Providing general administrative support to the contract management team Assisting with helpdesk and service delivery activities About You The successful candidate will have: Previous experience in a Contract Support or FM Administrator role Experience working on Hard FM or Building Services contracts Previous experience using CAFM systems is essential Strong organisational and administrative skills Excellent communication and customer service abilities Good working knowledge of Microsoft Office packages The ability to manage multiple priorities within a fast-paced environment What's On Offer? £38,000 - £40,000 basic salary Monday to Friday working hours (8am - 5pm) Prestigious City of London location Fantastic career progression opportunities Ongoing training and professional development Opportunity to join a well-established FM provider with an excellent reputation for developing and promoting its employees If you're an experienced Contract Support professional looking to take the next step in your FM career, we'd love to hear from you.
Jul 28, 2026
Full time
Job Title: Contract Support Location: City of London (Local to Liverpool Street Station) Salary: £38,000 - £40,000 Per Annum Hours: Monday to Friday 8:00am - 5:00pm Employer: Well-Established Facilities Management Provider Are you an experienced Contract Support professional looking to join a leading facilities management company that genuinely invests in its people? We are currently recruiting for a Contract Support to join a well-established FM provider, supporting a prestigious Hard FM contract based in the City of London, just a short walk from Liverpool Street Station. This is an excellent opportunity to join a company with a fantastic reputation for career development, internal progression, and ongoing training. The Role Working alongside the Contract Manager and engineering team, you will play a key role in ensuring the smooth day-to-day administration of a busy Hard FM contract. You will be responsible for maintaining CAFM systems, coordinating planned maintenance, supporting compliance, and providing administrative support to ensure high service standards are achieved. Key Responsibilities Managing and updating the CAFM system Scheduling planned preventative maintenance (PPMs) and reactive works Raising purchase orders and processing invoices Maintaining compliance records and contract documentation Producing reports and supporting KPI and SLA performance Liaising with engineers, subcontractors, suppliers, and clients Providing general administrative support to the contract management team Assisting with helpdesk and service delivery activities About You The successful candidate will have: Previous experience in a Contract Support or FM Administrator role Experience working on Hard FM or Building Services contracts Previous experience using CAFM systems is essential Strong organisational and administrative skills Excellent communication and customer service abilities Good working knowledge of Microsoft Office packages The ability to manage multiple priorities within a fast-paced environment What's On Offer? £38,000 - £40,000 basic salary Monday to Friday working hours (8am - 5pm) Prestigious City of London location Fantastic career progression opportunities Ongoing training and professional development Opportunity to join a well-established FM provider with an excellent reputation for developing and promoting its employees If you're an experienced Contract Support professional looking to take the next step in your FM career, we'd love to hear from you.
HR Administrator (People Services) - 6 Month Temporary Contract Location: Northumbrian Water Salary: £13.45 per hour Contract: Temporary, 6 Months Pertemps are delighted to be recruiting on behalf of Northumbrian Water for an experienced and organised HR Administrator to join their People Services team on a 6-month temporary basis. This is an excellent opportunity for a proactive administrator with strong organisational skills and a customer-focused approach to support a busy HR function. The successful candidate will play a key role in ensuring the HR Helpdesk and Payroll teams can continue to deliver an excellent service to employees across the business. Key Responsibilities General Administration Provide comprehensive administrative support to the People Team. Coordinate and process invoices and purchase orders for services such as pensions, car leasing, training and other external providers. Manage incoming and outgoing post for the HR team. Arrange induction activities for new HR starters, including system access, introductions and meeting schedules. Schedule and coordinate team meetings, events and activities. Support wider People Services administration as required and provide cover for colleagues when needed. Specialist Administration Process Subject Access Requests and Third-Party Data Requests in line with GDPR requirements. Systems Administration Coordinate the scanning and uploading of employee documentation to SharePoint and Oracle systems. Reset employee and manager access passwords when required. Produce regular and ad hoc reports from Oracle and other HR databases. Administer holiday corrections within the Oracle system. Essential Experience A minimum of 2-3 years' administrative experience. Experience managing multiple priorities within a fast-paced, reactive environment. A proven ability to work to deadlines and manage scheduled workloads effectively. Strong relationship-building skills with the ability to communicate effectively across teams and departments. Ability to quickly learn HR systems and processes. A proactive approach to identifying improvements and enhancing service delivery. Desirable Skills & Experience Previous experience in an HR Administration or Customer Administration role. Knowledge of Northumbrian Water Group structures and departments. Advanced Excel skills including pivot tables, formulas and data analysis. Interested?If you're an experienced administrator looking for your next opportunity within a well-respected organisation, we'd love to hear from you. Apply today through Pertemps to be considered for this exciting 6-month opportunity with Northumbrian Water.
Jul 28, 2026
Full time
HR Administrator (People Services) - 6 Month Temporary Contract Location: Northumbrian Water Salary: £13.45 per hour Contract: Temporary, 6 Months Pertemps are delighted to be recruiting on behalf of Northumbrian Water for an experienced and organised HR Administrator to join their People Services team on a 6-month temporary basis. This is an excellent opportunity for a proactive administrator with strong organisational skills and a customer-focused approach to support a busy HR function. The successful candidate will play a key role in ensuring the HR Helpdesk and Payroll teams can continue to deliver an excellent service to employees across the business. Key Responsibilities General Administration Provide comprehensive administrative support to the People Team. Coordinate and process invoices and purchase orders for services such as pensions, car leasing, training and other external providers. Manage incoming and outgoing post for the HR team. Arrange induction activities for new HR starters, including system access, introductions and meeting schedules. Schedule and coordinate team meetings, events and activities. Support wider People Services administration as required and provide cover for colleagues when needed. Specialist Administration Process Subject Access Requests and Third-Party Data Requests in line with GDPR requirements. Systems Administration Coordinate the scanning and uploading of employee documentation to SharePoint and Oracle systems. Reset employee and manager access passwords when required. Produce regular and ad hoc reports from Oracle and other HR databases. Administer holiday corrections within the Oracle system. Essential Experience A minimum of 2-3 years' administrative experience. Experience managing multiple priorities within a fast-paced, reactive environment. A proven ability to work to deadlines and manage scheduled workloads effectively. Strong relationship-building skills with the ability to communicate effectively across teams and departments. Ability to quickly learn HR systems and processes. A proactive approach to identifying improvements and enhancing service delivery. Desirable Skills & Experience Previous experience in an HR Administration or Customer Administration role. Knowledge of Northumbrian Water Group structures and departments. Advanced Excel skills including pivot tables, formulas and data analysis. Interested?If you're an experienced administrator looking for your next opportunity within a well-respected organisation, we'd love to hear from you. Apply today through Pertemps to be considered for this exciting 6-month opportunity with Northumbrian Water.
Microsoft Dynamics Service Management Systems Administrator 40k DOE Location: London (Office Based) with occasional travel across the South of England. Contract: 6-Month Fixed Term Contract (Full-Time) An established and highly respected building services and maintenance organisation is seeking an experienced Microsoft Dynamics Service Management Systems Administrator to join its Operations Support team on an initial 6-month fixed-term contract. This is an excellent opportunity for a motivated systems professional with experience of Microsoft Dynamics 365 and service management platforms to play a key role in optimising maintenance operations and supporting the successful delivery of planned preventative maintenance (PPM) and reactive works. The Role of the Microsoft Dynamics Service Management Systems Administrator The successful candidate will be responsible for testing, configuring and optimising the Microsoft Dynamics 365 Service Management system, ensuring it supports efficient scheduling, compliance and operational performance. Working closely with operational teams, field engineers and stakeholders, they will ensure maintenance data is accurate, workflows are effective and system functionality meets business requirements. Alongside systems administration responsibilities, the role will also provide helpdesk and administrative support where required. Key Responsibilities of the Microsoft Dynamics Service Management Systems Administrator Configure, test and optimise Microsoft Dynamics 365 Service Management modules. Ensure client agreement booking setups, recurring work orders and reactive work dispatch processes function effectively. Work with engineers to support the successful deployment and use of mobile applications. Map building assets and equipment to SFG20 maintenance schedules, ensuring compliance with industry standards. Utilise Resource Scheduling Optimisation (RSO) tools to allocate planned and reactive work efficiently. Collaborate with operational teams to ensure maintenance data reflects site requirements. Assist with the development of reports covering SLA performance, response times and compliance. Schedule reactive maintenance and helpdesk call-outs. Maintain CAFM asset registers, records and spreadsheets. Provide general administrative support as required. About You The ideal candidate will have previous experience working with Microsoft Dynamics 365 or a similar service management platform and be comfortable working within a fast-paced maintenance or facilities environment. They will possess excellent organisational and communication skills, with the ability to translate operational requirements into effective technical system configurations. Essential Skills & Experience Proven experience with Microsoft Dynamics 365 or a similar Service Management system. Strong understanding of SFG20 standards and building maintenance compliance. Excellent communication and stakeholder management skills. Strong IT skills, including Microsoft Excel, Word and Outlook. Highly organised, methodical and able to manage multiple priorities. Confident supporting both systems administration and operational helpdesk activities. Desirable Experience Experience within construction, facilities management or property maintenance. Previous helpdesk or service desk administration experience. Familiarity with Total Mobile applications and field engineer interfaces. Experience working within CAFM systems. Willingness to travel occasionally across the South of England. Benefits 25 days annual leave plus Bank Holidays Life Assurance Pension Scheme Cycle to Work Scheme Employee Assistance Programme Occupational Health Support Professional Development Opportunities Payment of Professional Subscriptions Employee Referral Scheme Discretionary Bonus Scheme (subject to qualifying service) This is an excellent opportunity to join a well-established organisation undertaking an exciting systems optimisation project, where your expertise will have a direct impact on operational efficiency and service delivery.
Jul 28, 2026
Contractor
Microsoft Dynamics Service Management Systems Administrator 40k DOE Location: London (Office Based) with occasional travel across the South of England. Contract: 6-Month Fixed Term Contract (Full-Time) An established and highly respected building services and maintenance organisation is seeking an experienced Microsoft Dynamics Service Management Systems Administrator to join its Operations Support team on an initial 6-month fixed-term contract. This is an excellent opportunity for a motivated systems professional with experience of Microsoft Dynamics 365 and service management platforms to play a key role in optimising maintenance operations and supporting the successful delivery of planned preventative maintenance (PPM) and reactive works. The Role of the Microsoft Dynamics Service Management Systems Administrator The successful candidate will be responsible for testing, configuring and optimising the Microsoft Dynamics 365 Service Management system, ensuring it supports efficient scheduling, compliance and operational performance. Working closely with operational teams, field engineers and stakeholders, they will ensure maintenance data is accurate, workflows are effective and system functionality meets business requirements. Alongside systems administration responsibilities, the role will also provide helpdesk and administrative support where required. Key Responsibilities of the Microsoft Dynamics Service Management Systems Administrator Configure, test and optimise Microsoft Dynamics 365 Service Management modules. Ensure client agreement booking setups, recurring work orders and reactive work dispatch processes function effectively. Work with engineers to support the successful deployment and use of mobile applications. Map building assets and equipment to SFG20 maintenance schedules, ensuring compliance with industry standards. Utilise Resource Scheduling Optimisation (RSO) tools to allocate planned and reactive work efficiently. Collaborate with operational teams to ensure maintenance data reflects site requirements. Assist with the development of reports covering SLA performance, response times and compliance. Schedule reactive maintenance and helpdesk call-outs. Maintain CAFM asset registers, records and spreadsheets. Provide general administrative support as required. About You The ideal candidate will have previous experience working with Microsoft Dynamics 365 or a similar service management platform and be comfortable working within a fast-paced maintenance or facilities environment. They will possess excellent organisational and communication skills, with the ability to translate operational requirements into effective technical system configurations. Essential Skills & Experience Proven experience with Microsoft Dynamics 365 or a similar Service Management system. Strong understanding of SFG20 standards and building maintenance compliance. Excellent communication and stakeholder management skills. Strong IT skills, including Microsoft Excel, Word and Outlook. Highly organised, methodical and able to manage multiple priorities. Confident supporting both systems administration and operational helpdesk activities. Desirable Experience Experience within construction, facilities management or property maintenance. Previous helpdesk or service desk administration experience. Familiarity with Total Mobile applications and field engineer interfaces. Experience working within CAFM systems. Willingness to travel occasionally across the South of England. Benefits 25 days annual leave plus Bank Holidays Life Assurance Pension Scheme Cycle to Work Scheme Employee Assistance Programme Occupational Health Support Professional Development Opportunities Payment of Professional Subscriptions Employee Referral Scheme Discretionary Bonus Scheme (subject to qualifying service) This is an excellent opportunity to join a well-established organisation undertaking an exciting systems optimisation project, where your expertise will have a direct impact on operational efficiency and service delivery.
Customer Service Administrator Location: Yate/ South Gloucestershire (Hybrid) Hours: 08:30am - 5:00pm with a 45-minute lunch Pay rate: £13.90 per hour Contract: Temporary ongoing (minimum 6-month commitment could lead to a permanent role for the right candidate) We are seeking a proactive Customer Service Administrator / Helpdesk Advisor to support order processing and customer enquiries, This role requires strong communication skills, attention to detail, and the ability to work across multiple systems in a fast paced, multi site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate and resolve customer issues including mis-shipments, credit requests, delivery queries, and proof of delivery requests Maintain and update order information across multiple systems and spreadsheets (Excel) Monitor order progress and proactively identify and resolve issues before escalation Escalate complex queries where required, ensuring timely resolution Ensure high levels of data accuracy and compliance with internal processes Support continuous improvement in customer service and order management processes Skills & Experience: Previous administration or call centre experience in a fast paced environment is essential Strong communication and customer service skills Highly organised, detail-focused, and solutions-driven approach Confident IT skills especially using Excel and multiple systems in a busy environment Ability to multitask and prioritise workload effectively Parking onsite - please click apply for immediate consideration.
Jul 28, 2026
Full time
Customer Service Administrator Location: Yate/ South Gloucestershire (Hybrid) Hours: 08:30am - 5:00pm with a 45-minute lunch Pay rate: £13.90 per hour Contract: Temporary ongoing (minimum 6-month commitment could lead to a permanent role for the right candidate) We are seeking a proactive Customer Service Administrator / Helpdesk Advisor to support order processing and customer enquiries, This role requires strong communication skills, attention to detail, and the ability to work across multiple systems in a fast paced, multi site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate and resolve customer issues including mis-shipments, credit requests, delivery queries, and proof of delivery requests Maintain and update order information across multiple systems and spreadsheets (Excel) Monitor order progress and proactively identify and resolve issues before escalation Escalate complex queries where required, ensuring timely resolution Ensure high levels of data accuracy and compliance with internal processes Support continuous improvement in customer service and order management processes Skills & Experience: Previous administration or call centre experience in a fast paced environment is essential Strong communication and customer service skills Highly organised, detail-focused, and solutions-driven approach Confident IT skills especially using Excel and multiple systems in a busy environment Ability to multitask and prioritise workload effectively Parking onsite - please click apply for immediate consideration.
Temporary Estates Administrator Location: Peterhead, AB42 2YY Duration: 12 weeks (Temporary) Hours: 8:00am - 4:00pm Monday to Thursday, 8:00am - 1:00pm Friday Pay rate : £16.85 Disclosure: Enhanced Disclosure required Our client is looking for a highly organised and proactive Temporary Estates Administrator to support the Estates team. This is an excellent opportunity for an experienced administrator who thrives in a busy environment, has strong attention to detail, and enjoys coordinating multiple priorities. Key ResponsibilitiesAs Estates Administrator, you will: Provide comprehensive administrative support, including preparing reports, creating and maintaining spreadsheets, managing calendars, attending meetings, and producing accurate meeting minutes. Operate the Maintenance Helpdesk, ensuring all maintenance requests are logged and allocated promptly to the appropriate maintenance personnel. Coordinate planned and emergency reactive maintenance visits, acting as the main point of contact for contractors and service providers while ensuring resources are used effectively. Maintain accurate records for Estates staff, including absence, annual leave, TOIL, overtime, and on-call rotas. Update and maintain key computerised systems, including the Computerised Maintenance Management System (CMMS), Agresso Financial System, and internal attendance and training records. Support procurement activities by processing orders, registering and receiving goods, and ensuring all procurement documentation is completed accurately and in line with organisational policies. About YouThe successful candidate will have: Previous experience in a busy administrative or office support role. Excellent organisational skills with the ability to manage competing priorities. Strong IT skills, including Microsoft Office applications, particularly Excel. Experience using databases or computerised management systems (CMMS, Agresso or similar is desirable). Excellent communication skills and the ability to liaise confidently with colleagues, contractors, and external service providers. High levels of accuracy, confidentiality, and attention to detail.
Jul 28, 2026
Full time
Temporary Estates Administrator Location: Peterhead, AB42 2YY Duration: 12 weeks (Temporary) Hours: 8:00am - 4:00pm Monday to Thursday, 8:00am - 1:00pm Friday Pay rate : £16.85 Disclosure: Enhanced Disclosure required Our client is looking for a highly organised and proactive Temporary Estates Administrator to support the Estates team. This is an excellent opportunity for an experienced administrator who thrives in a busy environment, has strong attention to detail, and enjoys coordinating multiple priorities. Key ResponsibilitiesAs Estates Administrator, you will: Provide comprehensive administrative support, including preparing reports, creating and maintaining spreadsheets, managing calendars, attending meetings, and producing accurate meeting minutes. Operate the Maintenance Helpdesk, ensuring all maintenance requests are logged and allocated promptly to the appropriate maintenance personnel. Coordinate planned and emergency reactive maintenance visits, acting as the main point of contact for contractors and service providers while ensuring resources are used effectively. Maintain accurate records for Estates staff, including absence, annual leave, TOIL, overtime, and on-call rotas. Update and maintain key computerised systems, including the Computerised Maintenance Management System (CMMS), Agresso Financial System, and internal attendance and training records. Support procurement activities by processing orders, registering and receiving goods, and ensuring all procurement documentation is completed accurately and in line with organisational policies. About YouThe successful candidate will have: Previous experience in a busy administrative or office support role. Excellent organisational skills with the ability to manage competing priorities. Strong IT skills, including Microsoft Office applications, particularly Excel. Experience using databases or computerised management systems (CMMS, Agresso or similar is desirable). Excellent communication skills and the ability to liaise confidently with colleagues, contractors, and external service providers. High levels of accuracy, confidentiality, and attention to detail.
Service Desk M&E Administrator Location: Kent Salary: Up to £32,000 per annum Hours: Monday to Friday, 8:30am - 5:00pm (Office-based initially, with potential for hybrid working in the future) About the Company Our client is an established and rapidly growing specialist within the Building Services sector, delivering HVAC, Controls, and Fire & Smoke Control solutions across London and the Home Counties. Working predominantly with leading Facilities Management providers, they support a diverse portfolio of commercial properties including healthcare facilities, care homes, retail environments and large commercial buildings. With a strong reputation for quality service and continued investment in their people, the business has experienced significant growth over recent years and now employs around 70 staff. They offer a supportive, collaborative working environment where employees are encouraged to develop their skills and build long-term careers. The Role Reporting into the Service Desk Manager, you will become part of a close-knit team of four, providing essential administrative and coordination support to ensure the smooth delivery of planned and reactive maintenance services. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, thrives on organisation and communication, and wants to build a long-term career within a growing engineering business. Key Responsibilities Manage engineer diaries and coordinate schedules efficiently. Handle client enquiries and service requests in a professional and timely manner. Respond to emergency call-outs and ensure urgent issues are escalated appropriately. Liaise with engineers to obtain job updates and coordinate ongoing works. Prepare and issue Planned Preventative Maintenance (PPM) documentation to clients. Provide day-to-day administrative support to the management team. Coordinate with subcontractors and ensure all required documentation and updates are received. Maintain compliance records and support documentation requirements. Ensure service records and internal systems are kept accurate and up to date. Deliver excellent customer service to clients, engineers and internal stakeholders. About You The ideal candidate will be highly organised with excellent communication skills and the ability to manage multiple priorities. You will ideally have: Previous experience within a Service Desk, Helpdesk, Facilities Management or Engineering Administration role. Excellent organisational and time management skills. Strong communication skills with a professional telephone manner. Confidence liaising with engineers, clients and subcontractors. Good IT skills, including Microsoft Office. The ability to remain calm under pressure and prioritise urgent requests. A proactive, positive and team-focused approach. Experience within HVAC, M&E, Building Services or Facilities Management would be advantageous but is not essential. Salary & Benefits Salary up to £32,000 depending on experience. Monday to Friday, 8:30am - 5:00pm. Office-based initially, with the possibility of hybrid working in the future. 23 days annual leave plus Bank Holidays. Company pension scheme. Full IT equipment provided. Comprehensive training and ongoing support. Excellent opportunities for career development within a fast-growing business. Join a friendly, supportive team with genuine opportunities to progress. To apply, please send a copy of your most updated CV.
Jul 28, 2026
Full time
Service Desk M&E Administrator Location: Kent Salary: Up to £32,000 per annum Hours: Monday to Friday, 8:30am - 5:00pm (Office-based initially, with potential for hybrid working in the future) About the Company Our client is an established and rapidly growing specialist within the Building Services sector, delivering HVAC, Controls, and Fire & Smoke Control solutions across London and the Home Counties. Working predominantly with leading Facilities Management providers, they support a diverse portfolio of commercial properties including healthcare facilities, care homes, retail environments and large commercial buildings. With a strong reputation for quality service and continued investment in their people, the business has experienced significant growth over recent years and now employs around 70 staff. They offer a supportive, collaborative working environment where employees are encouraged to develop their skills and build long-term careers. The Role Reporting into the Service Desk Manager, you will become part of a close-knit team of four, providing essential administrative and coordination support to ensure the smooth delivery of planned and reactive maintenance services. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, thrives on organisation and communication, and wants to build a long-term career within a growing engineering business. Key Responsibilities Manage engineer diaries and coordinate schedules efficiently. Handle client enquiries and service requests in a professional and timely manner. Respond to emergency call-outs and ensure urgent issues are escalated appropriately. Liaise with engineers to obtain job updates and coordinate ongoing works. Prepare and issue Planned Preventative Maintenance (PPM) documentation to clients. Provide day-to-day administrative support to the management team. Coordinate with subcontractors and ensure all required documentation and updates are received. Maintain compliance records and support documentation requirements. Ensure service records and internal systems are kept accurate and up to date. Deliver excellent customer service to clients, engineers and internal stakeholders. About You The ideal candidate will be highly organised with excellent communication skills and the ability to manage multiple priorities. You will ideally have: Previous experience within a Service Desk, Helpdesk, Facilities Management or Engineering Administration role. Excellent organisational and time management skills. Strong communication skills with a professional telephone manner. Confidence liaising with engineers, clients and subcontractors. Good IT skills, including Microsoft Office. The ability to remain calm under pressure and prioritise urgent requests. A proactive, positive and team-focused approach. Experience within HVAC, M&E, Building Services or Facilities Management would be advantageous but is not essential. Salary & Benefits Salary up to £32,000 depending on experience. Monday to Friday, 8:30am - 5:00pm. Office-based initially, with the possibility of hybrid working in the future. 23 days annual leave plus Bank Holidays. Company pension scheme. Full IT equipment provided. Comprehensive training and ongoing support. Excellent opportunities for career development within a fast-growing business. Join a friendly, supportive team with genuine opportunities to progress. To apply, please send a copy of your most updated CV.
Would you like to bring your experience using a helpdesk ticketing system to a brand new Service Administrator position at an innovative business whose products save peoples lives in the UK and around the world everyday - and that offers hybrid working ? An exciting, newly created Service Administrator opportunity has arisen in the fast paced service department of our client, an award winning and innovative manufacturing business , where you will be responsible for the day-to-day administration of the department, ensuring all activity is organised, carried out and documented in an efficient and accurate manner. The majority of your role will see you carrying out all related administrative duties in this highly regulated, busy environment, whilst also providing cover for your helpdesk colleague who triages enquires coming into the department by ensuring all helpdesk tickets are monitored, updated, allocated and progressed in their absence. This is a varied role which will see you work closely with engineers and internal teams, as well as liaising with customers to ensure a smooth delivery of work. As a Service Administrator your new role will involve: Administration support to the department Assisting with organising related activities - e.g. bookings for maintenance and repairs, engineer visits Maintaining all records and documentation on internal systems, ensuring they are updated Preparing and processing all relevant paperwork, reports, quotes, purchase orders and documentation Providing cover for your helpdesk colleague - monitoring and acknowledging incoming tickets (to SLAs), assigning and escalating tickets, and updating progress I am interested in speaking with candidates who have experience working as a Service Administrator, Helpdesk Administrator, Customer Service Administrator, or Service Coordinator , and who have experience using a helpdesk ticketing system (e.g. Freshdesk, Zendesk, Zoho Desk or similar) and CRM / ERP system. The ability to be proactive, prioritise your own workload and be highly accurate is essential along with a very good telephone manner and communication skills. Salary for this position is c. 30,000 to 32,000 (depending on level of experience). Benefits include: hybrid working, life assurance, retail discounts, enhanced leave & pay for new parents, health & well being apps. The company's offices offer limited free parking on-site . If you don't drive they are only a 10 mins walk from various bus stops close by , and only a 12 minute walk from the nearest tram stop in Croydon. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Jul 28, 2026
Full time
Would you like to bring your experience using a helpdesk ticketing system to a brand new Service Administrator position at an innovative business whose products save peoples lives in the UK and around the world everyday - and that offers hybrid working ? An exciting, newly created Service Administrator opportunity has arisen in the fast paced service department of our client, an award winning and innovative manufacturing business , where you will be responsible for the day-to-day administration of the department, ensuring all activity is organised, carried out and documented in an efficient and accurate manner. The majority of your role will see you carrying out all related administrative duties in this highly regulated, busy environment, whilst also providing cover for your helpdesk colleague who triages enquires coming into the department by ensuring all helpdesk tickets are monitored, updated, allocated and progressed in their absence. This is a varied role which will see you work closely with engineers and internal teams, as well as liaising with customers to ensure a smooth delivery of work. As a Service Administrator your new role will involve: Administration support to the department Assisting with organising related activities - e.g. bookings for maintenance and repairs, engineer visits Maintaining all records and documentation on internal systems, ensuring they are updated Preparing and processing all relevant paperwork, reports, quotes, purchase orders and documentation Providing cover for your helpdesk colleague - monitoring and acknowledging incoming tickets (to SLAs), assigning and escalating tickets, and updating progress I am interested in speaking with candidates who have experience working as a Service Administrator, Helpdesk Administrator, Customer Service Administrator, or Service Coordinator , and who have experience using a helpdesk ticketing system (e.g. Freshdesk, Zendesk, Zoho Desk or similar) and CRM / ERP system. The ability to be proactive, prioritise your own workload and be highly accurate is essential along with a very good telephone manner and communication skills. Salary for this position is c. 30,000 to 32,000 (depending on level of experience). Benefits include: hybrid working, life assurance, retail discounts, enhanced leave & pay for new parents, health & well being apps. The company's offices offer limited free parking on-site . If you don't drive they are only a 10 mins walk from various bus stops close by , and only a 12 minute walk from the nearest tram stop in Croydon. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Technical Consultant Location: Remote Employment Type: Full-Time (Part-Time also considered) Salary: Competitive We are seeking a talented and driven Technical Consultant to contribute to our continued growth and success. Working closely alongside the technical and sales teams, you will play a vital, client-facing role in delivering exceptional technical solutions. You will guide clients through their technical requirements from pre-sales network design and consultancy to post-sales builds and configuration. The provision of these value-added, consultative services is what makes us stand out in the industry. This is an excellent opportunity for an experienced professional with a deep understanding of wireless and networking, exceptional communication skills, and a genuine passion for delivering high-level technical customer support. Key Responsibilities: Consultative Support: Provide comprehensive pre-sales and post-sales technical support to clients. Ticket Management: Respond promptly and professionally to technical inquiries in line with agreed SLAs. Site Surveys and Design: Conduct wireless network design, surveying, and consultancy (requires the ability to travel to various UK-based customer sites). Documentation: Accurately document completed work for both internal records and client handovers. Systems Maintenance: Assist the existing technical team with maintaining and optimising internal systems. Thought Leadership: Create engaging technical content for social media and represent the company at industry conferences. Relationship Building: Engage in active vendor and client networking. Core Services Delivered: End-to-end network design. Wireless design, site surveying, and advanced diagnostics. Pre-configuration of network equipment before client dispatch. Remote break-fix support and troubleshooting for customer network configurations. Skills and Qualifications Essential Requirements: Strong foundational understanding of networking principles. Proven expertise in Enterprise wireless networks and wireless design / implementation. Experience with dynamic routing protocols (OSPF and BGP) and IPv6. Previous experience providing dedicated end-user technical support. Familiarity with helpdesk or CRM software platforms. Outstanding communication skills and a highly personable approach. Desirable Experience: Wireless design and diagnostics using Ekahau, Hamina or Sidos. Working knowledge of Proxmox virtualisation. Experience in Wireless ISP (WISP) design. MikroTik certification (Engineer level). Working knowledge of key vendors, including Ubiquiti, MikroTik and TP-Link. Why Join: Professional Growth: Full vendor training provided to keep your skills sharp. Great Culture: Be part of a fast-growing business with a highly supportive, collaborative team environment and a strong industry reputation. Time Off: 25 days annual leave plus bank holidays. Future Security: Employer pension contributions. If you have a background as a Network Engineer, Network Administrator, Systems Administrator, IT Consultant, Solutions Architect, or Technical Support Specialist and are ready to step into a dedicated Technical Consultant role, we would love to hear from you. Apply today!
Jul 28, 2026
Full time
Technical Consultant Location: Remote Employment Type: Full-Time (Part-Time also considered) Salary: Competitive We are seeking a talented and driven Technical Consultant to contribute to our continued growth and success. Working closely alongside the technical and sales teams, you will play a vital, client-facing role in delivering exceptional technical solutions. You will guide clients through their technical requirements from pre-sales network design and consultancy to post-sales builds and configuration. The provision of these value-added, consultative services is what makes us stand out in the industry. This is an excellent opportunity for an experienced professional with a deep understanding of wireless and networking, exceptional communication skills, and a genuine passion for delivering high-level technical customer support. Key Responsibilities: Consultative Support: Provide comprehensive pre-sales and post-sales technical support to clients. Ticket Management: Respond promptly and professionally to technical inquiries in line with agreed SLAs. Site Surveys and Design: Conduct wireless network design, surveying, and consultancy (requires the ability to travel to various UK-based customer sites). Documentation: Accurately document completed work for both internal records and client handovers. Systems Maintenance: Assist the existing technical team with maintaining and optimising internal systems. Thought Leadership: Create engaging technical content for social media and represent the company at industry conferences. Relationship Building: Engage in active vendor and client networking. Core Services Delivered: End-to-end network design. Wireless design, site surveying, and advanced diagnostics. Pre-configuration of network equipment before client dispatch. Remote break-fix support and troubleshooting for customer network configurations. Skills and Qualifications Essential Requirements: Strong foundational understanding of networking principles. Proven expertise in Enterprise wireless networks and wireless design / implementation. Experience with dynamic routing protocols (OSPF and BGP) and IPv6. Previous experience providing dedicated end-user technical support. Familiarity with helpdesk or CRM software platforms. Outstanding communication skills and a highly personable approach. Desirable Experience: Wireless design and diagnostics using Ekahau, Hamina or Sidos. Working knowledge of Proxmox virtualisation. Experience in Wireless ISP (WISP) design. MikroTik certification (Engineer level). Working knowledge of key vendors, including Ubiquiti, MikroTik and TP-Link. Why Join: Professional Growth: Full vendor training provided to keep your skills sharp. Great Culture: Be part of a fast-growing business with a highly supportive, collaborative team environment and a strong industry reputation. Time Off: 25 days annual leave plus bank holidays. Future Security: Employer pension contributions. If you have a background as a Network Engineer, Network Administrator, Systems Administrator, IT Consultant, Solutions Architect, or Technical Support Specialist and are ready to step into a dedicated Technical Consultant role, we would love to hear from you. Apply today!
Job Title: Maintenance Administrator Location: Newmarket Salary: Up to 30,000 Benefits: 23 days holiday + Bank Holidays, pension A growing M&E Contractor is looking to for a Maintenance Administrator to join its busy Service & Maintenance team. The business delivers high-quality Mechanical & Electrical services across the commercial, education, domestic and healthcare sectors throughout Cambridge and the surrounding areas. This is an excellent opportunity for an organised and customer-focused Administrator to join a well-established contractor and play a key role in supporting the day-to-day running of the service department. Working closely with the Service Manager and engineering team, you'll be responsible for providing administrative support to ensure maintenance works are delivered efficiently and customers receive an excellent level of service. As the Maintenance Administrator, you will have the following responsibilities: Answering incoming telephone calls and responding to customer enquiries. Providing general administrative support to the Service & Maintenance team. Managing the service inbox and responding to emails. Logging reactive maintenance jobs and allocating work to engineers. Scheduling engineers and managing daily diaries. Booking planned preventative maintenance (PPM) visits. Liaising with clients, engineers and subcontractors to coordinate works. Updating internal systems with job progress and completion details. Ensuring service reports and documentation are completed and filed accurately. Successful applicants will have the following experience: Previous experience in an administration or helpdesk role, ideally within Building Services, Facilities Management, Construction or a similar environment. Excellent organisational skills with the ability to prioritise a busy workload. Good IT skills, including Microsoft Office. Strong communication and customer service skills. Experience scheduling engineers or coordinating workloads would be advantageous A proactive attitude with excellent attention to detail. Please contact Adam Brown on (phone number removed) / (phone number removed) for more information about this role or if you are interested in a new opportunity within the Building Services / Construction sector (Administrator, Maintenance Administrator, Helpdesk Administrator, Service Administrator, Service Coordinator, Maintenance Coordinator, Maintenance Scheduler and Office Administrator).
Jul 28, 2026
Full time
Job Title: Maintenance Administrator Location: Newmarket Salary: Up to 30,000 Benefits: 23 days holiday + Bank Holidays, pension A growing M&E Contractor is looking to for a Maintenance Administrator to join its busy Service & Maintenance team. The business delivers high-quality Mechanical & Electrical services across the commercial, education, domestic and healthcare sectors throughout Cambridge and the surrounding areas. This is an excellent opportunity for an organised and customer-focused Administrator to join a well-established contractor and play a key role in supporting the day-to-day running of the service department. Working closely with the Service Manager and engineering team, you'll be responsible for providing administrative support to ensure maintenance works are delivered efficiently and customers receive an excellent level of service. As the Maintenance Administrator, you will have the following responsibilities: Answering incoming telephone calls and responding to customer enquiries. Providing general administrative support to the Service & Maintenance team. Managing the service inbox and responding to emails. Logging reactive maintenance jobs and allocating work to engineers. Scheduling engineers and managing daily diaries. Booking planned preventative maintenance (PPM) visits. Liaising with clients, engineers and subcontractors to coordinate works. Updating internal systems with job progress and completion details. Ensuring service reports and documentation are completed and filed accurately. Successful applicants will have the following experience: Previous experience in an administration or helpdesk role, ideally within Building Services, Facilities Management, Construction or a similar environment. Excellent organisational skills with the ability to prioritise a busy workload. Good IT skills, including Microsoft Office. Strong communication and customer service skills. Experience scheduling engineers or coordinating workloads would be advantageous A proactive attitude with excellent attention to detail. Please contact Adam Brown on (phone number removed) / (phone number removed) for more information about this role or if you are interested in a new opportunity within the Building Services / Construction sector (Administrator, Maintenance Administrator, Helpdesk Administrator, Service Administrator, Service Coordinator, Maintenance Coordinator, Maintenance Scheduler and Office Administrator).
Catch 22 are working with a Facilities Management organisation to recruit Facilities Management Helpdesk Administrators on an initial 6-month contract . This role is ideal for candidates with experience using their CAFM software and a strong administrative background within Facilities Management. You will play a key role in ensuring the CAFM system is fully up to date, accurately maintainingcompliance records, PPM schedules, and reactive maintenance data. Key Responsibilities: Updating and maintaining the CAFM system Managing compliance, PPM and reactive maintenance records Ensuring data accuracy and supporting ongoing system administration Helping bring historical records up to date and maintaining data quality standards Requirements: Previous experience using MRI Evolution CAFM System is desirable Background in Facilities Management or maintenance helpdesk environments Strong attention to detail and data administration skills Ability to work independently and manage workloads effectively In return, our client is offering an hourly rate between £15.00 - £17.00 per hour. This is an excellent opportunity to join a busy FM team and support a key project focused on compliance and asset data management.
Jul 28, 2026
Contractor
Catch 22 are working with a Facilities Management organisation to recruit Facilities Management Helpdesk Administrators on an initial 6-month contract . This role is ideal for candidates with experience using their CAFM software and a strong administrative background within Facilities Management. You will play a key role in ensuring the CAFM system is fully up to date, accurately maintainingcompliance records, PPM schedules, and reactive maintenance data. Key Responsibilities: Updating and maintaining the CAFM system Managing compliance, PPM and reactive maintenance records Ensuring data accuracy and supporting ongoing system administration Helping bring historical records up to date and maintaining data quality standards Requirements: Previous experience using MRI Evolution CAFM System is desirable Background in Facilities Management or maintenance helpdesk environments Strong attention to detail and data administration skills Ability to work independently and manage workloads effectively In return, our client is offering an hourly rate between £15.00 - £17.00 per hour. This is an excellent opportunity to join a busy FM team and support a key project focused on compliance and asset data management.
About the opportunity Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials, hardware, networks, cloud computing, troubleshooting and more, in an interactive online format and earn a globally recognised CompTIA Tech+ certification. Course details Duration: 13 weeks Format: Online, practical workshops Schedule: Mon-Thur 6-9pm Start date: 17th August 2026 What you'll learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles this course could lead to IT Systems Administrator Technical Support Technician Entry Level IT Technician Helpdesk Analyst Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage cap of 36,126 (West Midlands) Not currently be undertaking any other government-funded training Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is Cost This is a free government funded course.
Jul 28, 2026
Full time
About the opportunity Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials, hardware, networks, cloud computing, troubleshooting and more, in an interactive online format and earn a globally recognised CompTIA Tech+ certification. Course details Duration: 13 weeks Format: Online, practical workshops Schedule: Mon-Thur 6-9pm Start date: 17th August 2026 What you'll learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles this course could lead to IT Systems Administrator Technical Support Technician Entry Level IT Technician Helpdesk Analyst Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage cap of 36,126 (West Midlands) Not currently be undertaking any other government-funded training Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is Cost This is a free government funded course.
About the opportunity Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials, hardware, networks, cloud computing, troubleshooting and more, in an interactive online format and earn a globally recognised CompTIA Tech+ certification. Course details Duration: 13 weeks Format: Online, practical workshops Schedule: Mon-Thur 6-9pm Start date: 17th August 2026 What you'll learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles this course could lead to IT Systems Administrator Technical Support Technician Entry Level IT Technician Helpdesk Analyst Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage cap of 36,126 (West Midlands) Not currently be undertaking any other government-funded training Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is Cost This is a free government funded course.
Jul 27, 2026
Full time
About the opportunity Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials, hardware, networks, cloud computing, troubleshooting and more, in an interactive online format and earn a globally recognised CompTIA Tech+ certification. Course details Duration: 13 weeks Format: Online, practical workshops Schedule: Mon-Thur 6-9pm Start date: 17th August 2026 What you'll learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles this course could lead to IT Systems Administrator Technical Support Technician Entry Level IT Technician Helpdesk Analyst Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage cap of 36,126 (West Midlands) Not currently be undertaking any other government-funded training Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is Cost This is a free government funded course.
Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Helpdesk Administrator Location: Bracknell - Office Based Salary: 25,000 - 26,000 Our client is seeking a Helpdesk Administrator to join their team. As a Helpdesk Administrator, you will play a vital role in providing first-line helpdesk support and being the primary point of contact for facilities management requirements and administration. Key Responsibilities: Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns. Handle incoming and outgoing calls efficiently and effectively. Complete various administrative tasks on the state-of-the-art CAFM(Computer Aided Facilities Management) system including assigning contract colleagues and sub-contractors to service requirement tasks, generating purchase orders, and updating general admin information. Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements. Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service quality and reporting processes. Monitor and maintain accurate data in the CAFM system related to helpdesk work orders, ensuring proper assignment, prioritisation, and categorisation in line with cost codes. Monitor and complete work orders for any remedial actions, both in-house and contractor-related. The Ideal Candidate: Exceptional customer service and administration skills Excellent communication skills, both written and verbal Exemplary attention to detail and the ability to work accurately A self-motivated, enthusiastic, and professional individual The ability to work well under pressure and handle challenging situations Strong decision-making skills and the ability to take ownership and resolve problems independently Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 27, 2026
Full time
Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Helpdesk Administrator Location: Bracknell - Office Based Salary: 25,000 - 26,000 Our client is seeking a Helpdesk Administrator to join their team. As a Helpdesk Administrator, you will play a vital role in providing first-line helpdesk support and being the primary point of contact for facilities management requirements and administration. Key Responsibilities: Be the friendly and professional point of contact for operational colleagues, addressing their queries and concerns. Handle incoming and outgoing calls efficiently and effectively. Complete various administrative tasks on the state-of-the-art CAFM(Computer Aided Facilities Management) system including assigning contract colleagues and sub-contractors to service requirement tasks, generating purchase orders, and updating general admin information. Liaise with maintenance staff and subcontractors, ensuring timely response and resolution of service desk requirements. Work closely with the Head of Maintenance and Head of Property Help Desk to enhance service quality and reporting processes. Monitor and maintain accurate data in the CAFM system related to helpdesk work orders, ensuring proper assignment, prioritisation, and categorisation in line with cost codes. Monitor and complete work orders for any remedial actions, both in-house and contractor-related. The Ideal Candidate: Exceptional customer service and administration skills Excellent communication skills, both written and verbal Exemplary attention to detail and the ability to work accurately A self-motivated, enthusiastic, and professional individual The ability to work well under pressure and handle challenging situations Strong decision-making skills and the ability to take ownership and resolve problems independently Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Hexagon Group are delighted to be partnering with a highly respected real estate investment company in their search for a Facilities Administrator to join their established Property Management team. This is an excellent opportunity for an organised and detail-oriented facilities professional to join a business renowned for the quality of its property portfolio and its commitment to operational excellence. In return, you will receive a salary of up to 50,000, an excellent benefits package and the opportunity to develop your career within a highly regarded property business. This role will be heavily focused on the management and administration of the CAFM (Vantify) system, making it ideal for someone who has previous experience using CAFM platforms within a commercial property or facilities management environment. Acting as a central point of coordination, you will ensure planned and reactive maintenance activities are accurately recorded, asset data is maintained to the highest standard, and statutory compliance records remain up to date. You will also produce operational reports, monitor outstanding maintenance and compliance actions, and work closely with Building Managers, contractors and internal stakeholders to ensure service delivery remains efficient across the portfolio. Alongside managing the CAFM system, you will support the wider Facilities Management team with contractor administration, document control, compliance tracking, invoice processing and reporting. You will play an important role in maintaining accurate records, supporting audits and ensuring that maintenance and compliance activities are completed within agreed timescales. Your ability to build strong working relationships with both internal teams and external service partners will be key to your success in the position. The successful candidate will have previous experience in a facilities administration, helpdesk management, or property management administration role, with strong working knowledge of CAFM systems (ideally, Vantify) and an excellent understanding of planned preventative maintenance, reactive maintenance and statutory compliance processes. You will possess exceptional organisational skills, a high level of attention to detail and be confident using Microsoft Excel and other Microsoft Office applications to produce reports and analyse data.
Jul 27, 2026
Full time
Hexagon Group are delighted to be partnering with a highly respected real estate investment company in their search for a Facilities Administrator to join their established Property Management team. This is an excellent opportunity for an organised and detail-oriented facilities professional to join a business renowned for the quality of its property portfolio and its commitment to operational excellence. In return, you will receive a salary of up to 50,000, an excellent benefits package and the opportunity to develop your career within a highly regarded property business. This role will be heavily focused on the management and administration of the CAFM (Vantify) system, making it ideal for someone who has previous experience using CAFM platforms within a commercial property or facilities management environment. Acting as a central point of coordination, you will ensure planned and reactive maintenance activities are accurately recorded, asset data is maintained to the highest standard, and statutory compliance records remain up to date. You will also produce operational reports, monitor outstanding maintenance and compliance actions, and work closely with Building Managers, contractors and internal stakeholders to ensure service delivery remains efficient across the portfolio. Alongside managing the CAFM system, you will support the wider Facilities Management team with contractor administration, document control, compliance tracking, invoice processing and reporting. You will play an important role in maintaining accurate records, supporting audits and ensuring that maintenance and compliance activities are completed within agreed timescales. Your ability to build strong working relationships with both internal teams and external service partners will be key to your success in the position. The successful candidate will have previous experience in a facilities administration, helpdesk management, or property management administration role, with strong working knowledge of CAFM systems (ideally, Vantify) and an excellent understanding of planned preventative maintenance, reactive maintenance and statutory compliance processes. You will possess exceptional organisational skills, a high level of attention to detail and be confident using Microsoft Excel and other Microsoft Office applications to produce reports and analyse data.
Helpdesk Administrator Location: Bracknell Salary: £14.50 per hour, temp to perm (£30k salary) Hours: Full Time, Monday - Friday We're recruiting on behalf of a leading Facilities Management provider for an experienced Helpdesk Administrator to join their busy operations team. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment, supporting both clients and operational teams. You'll act as the first point of contact for maintenance requests, coordinating engineers and subcontractors, managing service requests, and ensuring high levels of customer service are delivered at all times. Key Responsibilities Act as the first point of contact for all facilities management enquiries via phone and email. Log reactive maintenance requests onto the CAFM system and ensure accurate records are maintained. Monitor and manage service requests through to completion, providing regular updates to customers. Coordinate engineers and subcontractors to ensure works are scheduled and completed within agreed service levels. Chase progress updates from operational teams and contractors where required. Escalate recurring issues or service concerns to management. Maintain excellent communication with clients throughout the lifecycle of each job. Manage work orders and ensure all associated documentation is accurate and up to date. Support statutory compliance across multiple sites by maintaining compliance records and documentation. Assist with contractor onboarding, inductions and permit-to-work administration. Provide general administrative support to the operational management team. Produce reports and compliance documentation as required. Support internal and external audits by ensuring records are accurate and readily available. Promote safe working practices and support Health & Safety compliance across the contract. Work closely with both Hard and Soft FM teams to coordinate planned maintenance visits and reactive works. About You We're looking for someone who is organised, proactive and enjoys working in a customer-focused environment. Essential Previous experience within a Helpdesk, Customer Service or Administration role. Experience working within Facilities Management, Building Services or a similar environment. Strong communication and customer service skills. Excellent organisational skills with the ability to prioritise a busy workload. Good attention to detail and accuracy. Confident using Microsoft Office applications. Ability to work independently as well as part of a team. Experience using CAFM systems or similar maintenance management software. Desirable Previous experience supporting compliance administration. Knowledge of planned preventative maintenance (PPM) and reactive maintenance processes. Experience coordinating subcontractors or engineers. Relevant administration or business qualifications. What's on Offer Competitive salary Company benefits package Ongoing training and development Opportunity to join a well-established Facilities Management business Supportive team environment with opportunities for progression If you're an organised administrator with experience in Facilities Management or a busy helpdesk environment, we'd love to hear from you.
Jul 27, 2026
Full time
Helpdesk Administrator Location: Bracknell Salary: £14.50 per hour, temp to perm (£30k salary) Hours: Full Time, Monday - Friday We're recruiting on behalf of a leading Facilities Management provider for an experienced Helpdesk Administrator to join their busy operations team. This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment, supporting both clients and operational teams. You'll act as the first point of contact for maintenance requests, coordinating engineers and subcontractors, managing service requests, and ensuring high levels of customer service are delivered at all times. Key Responsibilities Act as the first point of contact for all facilities management enquiries via phone and email. Log reactive maintenance requests onto the CAFM system and ensure accurate records are maintained. Monitor and manage service requests through to completion, providing regular updates to customers. Coordinate engineers and subcontractors to ensure works are scheduled and completed within agreed service levels. Chase progress updates from operational teams and contractors where required. Escalate recurring issues or service concerns to management. Maintain excellent communication with clients throughout the lifecycle of each job. Manage work orders and ensure all associated documentation is accurate and up to date. Support statutory compliance across multiple sites by maintaining compliance records and documentation. Assist with contractor onboarding, inductions and permit-to-work administration. Provide general administrative support to the operational management team. Produce reports and compliance documentation as required. Support internal and external audits by ensuring records are accurate and readily available. Promote safe working practices and support Health & Safety compliance across the contract. Work closely with both Hard and Soft FM teams to coordinate planned maintenance visits and reactive works. About You We're looking for someone who is organised, proactive and enjoys working in a customer-focused environment. Essential Previous experience within a Helpdesk, Customer Service or Administration role. Experience working within Facilities Management, Building Services or a similar environment. Strong communication and customer service skills. Excellent organisational skills with the ability to prioritise a busy workload. Good attention to detail and accuracy. Confident using Microsoft Office applications. Ability to work independently as well as part of a team. Experience using CAFM systems or similar maintenance management software. Desirable Previous experience supporting compliance administration. Knowledge of planned preventative maintenance (PPM) and reactive maintenance processes. Experience coordinating subcontractors or engineers. Relevant administration or business qualifications. What's on Offer Competitive salary Company benefits package Ongoing training and development Opportunity to join a well-established Facilities Management business Supportive team environment with opportunities for progression If you're an organised administrator with experience in Facilities Management or a busy helpdesk environment, we'd love to hear from you.
Technical Support Analyst Basingstoke, Hampshire (Office Based) 30,000 - 35,000 + Training + Excellent Benefits 12 Month Fixed Term Contract Maternity Cover Immediate Starts Excellent opportunity for a Customer Support Analyst, Service Desk Analyst, or Technical Support Administrator to join a global engineering technology business supporting innovative metering and infrastructure solutions. This is an ideal role for someone from a customer support, technical support, or IT service desk background who enjoys problem-solving, working with customers, and learning new technologies within a supportive team environment. The Role Manage customer incidents and service requests through to resolution using a ticket management system Troubleshoot technical issues, escalating where required, while providing excellent customer communication Maintain accurate documentation, update knowledge articles, and support continuous service improvements Monday-Friday service desk rota (week 1: 8 am-4:30 pm, week 2: 9:30 - 6 pm), 12-month fixed-term contract The Person Experience within Customer Support, Technical Support, Helpdesk, or Service Desk Strong communication, organisation, and problem-solving skills Good Microsoft 365 / IT skills and experience using ticketing or CRM systems Keen to learn new technologies and work within a collaborative team Reference: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an Employment Agency for permanent roles and an Employment Business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Key Locations: Basingstoke, Hook, Fleet, Farnborough, Aldershot, Andover, Winchester, Newbury, Reading, Camberley, Bracknell, Farnham, Alton Customer Support Analyst, Technical Support Analyst, Service Desk Analyst, Helpdesk Analyst, Customer Support, Technical Support, IT Support, 1st Line Support, ITSM, Service Desk, Microsoft 365, Customer Service, Incident Management, Ticket Management, Water Technology, Metering, Utilities, Basingstoke, Hampshire Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jul 27, 2026
Full time
Technical Support Analyst Basingstoke, Hampshire (Office Based) 30,000 - 35,000 + Training + Excellent Benefits 12 Month Fixed Term Contract Maternity Cover Immediate Starts Excellent opportunity for a Customer Support Analyst, Service Desk Analyst, or Technical Support Administrator to join a global engineering technology business supporting innovative metering and infrastructure solutions. This is an ideal role for someone from a customer support, technical support, or IT service desk background who enjoys problem-solving, working with customers, and learning new technologies within a supportive team environment. The Role Manage customer incidents and service requests through to resolution using a ticket management system Troubleshoot technical issues, escalating where required, while providing excellent customer communication Maintain accurate documentation, update knowledge articles, and support continuous service improvements Monday-Friday service desk rota (week 1: 8 am-4:30 pm, week 2: 9:30 - 6 pm), 12-month fixed-term contract The Person Experience within Customer Support, Technical Support, Helpdesk, or Service Desk Strong communication, organisation, and problem-solving skills Good Microsoft 365 / IT skills and experience using ticketing or CRM systems Keen to learn new technologies and work within a collaborative team Reference: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an Employment Agency for permanent roles and an Employment Business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Key Locations: Basingstoke, Hook, Fleet, Farnborough, Aldershot, Andover, Winchester, Newbury, Reading, Camberley, Bracknell, Farnham, Alton Customer Support Analyst, Technical Support Analyst, Service Desk Analyst, Helpdesk Analyst, Customer Support, Technical Support, IT Support, 1st Line Support, ITSM, Service Desk, Microsoft 365, Customer Service, Incident Management, Ticket Management, Water Technology, Metering, Utilities, Basingstoke, Hampshire Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
