Aatom Recruitment is looking for OR(phone number removed) - Passenger Fleet Supervisor on behalf of a Local Authority. Job Title: OR(phone number removed) - Passenger Fleet Supervisor Permanent Role ROLE PURPOSE: To provide an effective and efficient Passenger Fleet Service (in-house) in accordance with the needs and targets of the Transport Service management and the particular needs of the passengers transported. To advise the Passenger Fleet Service management on availability and cost of transport to hire from internal and external sources. To support the Transport Management Coordinator to manage the Passenger Transport Fleet staff day to day actives in accordance with management and service provider instructions, procedures and policies. To continually review and optimize the Passenger Fleet Services service delivery and operating systems, advising the most effective methodology for value for money whilst maintaining service standards and innovation Skills & Ability: Good verbal and written communication skills. Including the ability to assist in preparing and presenting management reports. Proven numeracy skills including accounts, invoicing/recharging experience and ability to assist in preparing and managing budgets. Proven administrative skills to ensure the effective utilisation of human resources within the department and external contractors. Ability to ensure compliance with all legislative and council requirements. Able to deal effectively with confidential and sensitive issues Knowledge of passenger transport operations and regulations Assist in establishing and controlling budgetary demands. Knowledge of procurement procedures and management of tendered contracts Knowledge of Community Transport and Special Education Needs procedures Experience: Experience in operational administration and the review of management targets within timescales Experience in a Passenger Transport environment or equivalent. Proven IT skills to intermediate standards, to develop, implement and maintain effective performance monitoring system
Jul 30, 2026
Full time
Aatom Recruitment is looking for OR(phone number removed) - Passenger Fleet Supervisor on behalf of a Local Authority. Job Title: OR(phone number removed) - Passenger Fleet Supervisor Permanent Role ROLE PURPOSE: To provide an effective and efficient Passenger Fleet Service (in-house) in accordance with the needs and targets of the Transport Service management and the particular needs of the passengers transported. To advise the Passenger Fleet Service management on availability and cost of transport to hire from internal and external sources. To support the Transport Management Coordinator to manage the Passenger Transport Fleet staff day to day actives in accordance with management and service provider instructions, procedures and policies. To continually review and optimize the Passenger Fleet Services service delivery and operating systems, advising the most effective methodology for value for money whilst maintaining service standards and innovation Skills & Ability: Good verbal and written communication skills. Including the ability to assist in preparing and presenting management reports. Proven numeracy skills including accounts, invoicing/recharging experience and ability to assist in preparing and managing budgets. Proven administrative skills to ensure the effective utilisation of human resources within the department and external contractors. Ability to ensure compliance with all legislative and council requirements. Able to deal effectively with confidential and sensitive issues Knowledge of passenger transport operations and regulations Assist in establishing and controlling budgetary demands. Knowledge of procurement procedures and management of tendered contracts Knowledge of Community Transport and Special Education Needs procedures Experience: Experience in operational administration and the review of management targets within timescales Experience in a Passenger Transport environment or equivalent. Proven IT skills to intermediate standards, to develop, implement and maintain effective performance monitoring system
Senior Project Coordinator Syston, Hybrid working C 42,000 p.a. Are you looking for a varied role where no two days are the same? Do you want to play a key role in delivering a nationally funded programme that makes a genuine difference to children and families? Are you an experienced project professional who thrives on organisation, stakeholder engagement and making things happen? The Company: ER Recruitment are excited to be working with our client, Charnwood Nursery & Pre-school Group (CNPG), who have been appointed by the Department for Education to deliver the EVOLVE Early Years Stronger Practice Hub across Leicester and Leicestershire. They are an award-winning organisation with a passionate team who work alongside sector-leading professionals to support early years providers through evidence-informed practice, professional development and collaborative learning. This is an exciting opportunity to become part of a passionate team delivering a high-profile programme that positively impacts children, families and early years education across the region. Role & Responsibilities of the Senior Project Coordinator: Coordinate the operational delivery of the Early Years Stronger Practice Hub programme, working closely with the Hub Leadership Team to coordinate multiple workstreams and ensure successful programme delivery. Manage project plans, delivery schedules, action trackers and key milestones. Take responsibility for grant administration, monthly claims, funding returns and audit documentation. Monitor budgets, expenditure and financial reporting to ensure compliance with Department for Education funding requirements. Produce management information, KPI reports, Department for Education returns and impact reports. Organise conferences, training events, webinars and stakeholder meetings. Prepare governance papers and provide support to Advisory Board and governance meetings. Build positive relationships with local authorities, delivery partners and sector stakeholders. Ensure compliance with funding requirements, audit processes and quality standards. Coordinate Hub communications, including newsletters, promotional activity and digital communications. Identify risks, monitor progress and support continuous improvement across the programme. About You as the Senior Project Coordinator: Proven experience coordinating complex projects or programmes. Strong organisational skills with the ability to manage multiple priorities simultaneously. Confident managing budgets, financial reporting and administrative processes. Excellent written communication with experience producing reports and presentations. Comfortable working independently while collaborating with a wide range of stakeholders. Highly organised with exceptional attention to detail. Proactive, resilient and able to remain calm under pressure. Commercially aware, with the ability to manage resources effectively and identify opportunities for continuous improvement. Advanced Microsoft Office skills with strong digital literacy. Experience within education, public sector, grant-funded programmes or early years would be advantageous. Additional Benefits: Hybrid working. Opportunity to contribute to a nationally recognised Department for Education programme. Work alongside sector-leading professionals, helping to influence early years practice across Leicester and Leicestershire. Collaborative, supportive and values-led working environment. Fixed-term contract until March 2028 with potential extension subject to future funding. Genuine opportunity to make a lasting impact across the early years sector. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Jul 30, 2026
Contractor
Senior Project Coordinator Syston, Hybrid working C 42,000 p.a. Are you looking for a varied role where no two days are the same? Do you want to play a key role in delivering a nationally funded programme that makes a genuine difference to children and families? Are you an experienced project professional who thrives on organisation, stakeholder engagement and making things happen? The Company: ER Recruitment are excited to be working with our client, Charnwood Nursery & Pre-school Group (CNPG), who have been appointed by the Department for Education to deliver the EVOLVE Early Years Stronger Practice Hub across Leicester and Leicestershire. They are an award-winning organisation with a passionate team who work alongside sector-leading professionals to support early years providers through evidence-informed practice, professional development and collaborative learning. This is an exciting opportunity to become part of a passionate team delivering a high-profile programme that positively impacts children, families and early years education across the region. Role & Responsibilities of the Senior Project Coordinator: Coordinate the operational delivery of the Early Years Stronger Practice Hub programme, working closely with the Hub Leadership Team to coordinate multiple workstreams and ensure successful programme delivery. Manage project plans, delivery schedules, action trackers and key milestones. Take responsibility for grant administration, monthly claims, funding returns and audit documentation. Monitor budgets, expenditure and financial reporting to ensure compliance with Department for Education funding requirements. Produce management information, KPI reports, Department for Education returns and impact reports. Organise conferences, training events, webinars and stakeholder meetings. Prepare governance papers and provide support to Advisory Board and governance meetings. Build positive relationships with local authorities, delivery partners and sector stakeholders. Ensure compliance with funding requirements, audit processes and quality standards. Coordinate Hub communications, including newsletters, promotional activity and digital communications. Identify risks, monitor progress and support continuous improvement across the programme. About You as the Senior Project Coordinator: Proven experience coordinating complex projects or programmes. Strong organisational skills with the ability to manage multiple priorities simultaneously. Confident managing budgets, financial reporting and administrative processes. Excellent written communication with experience producing reports and presentations. Comfortable working independently while collaborating with a wide range of stakeholders. Highly organised with exceptional attention to detail. Proactive, resilient and able to remain calm under pressure. Commercially aware, with the ability to manage resources effectively and identify opportunities for continuous improvement. Advanced Microsoft Office skills with strong digital literacy. Experience within education, public sector, grant-funded programmes or early years would be advantageous. Additional Benefits: Hybrid working. Opportunity to contribute to a nationally recognised Department for Education programme. Work alongside sector-leading professionals, helping to influence early years practice across Leicester and Leicestershire. Collaborative, supportive and values-led working environment. Fixed-term contract until March 2028 with potential extension subject to future funding. Genuine opportunity to make a lasting impact across the early years sector. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Planner/Scheduler/Coordinator 35,296.00 ( 36,984.00 after 6 months) Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth. You will be joining a great team working within a fast-paced office. This will represent a challenging role, and fantastic opportunity for the right individual. In this busy role you will be deploying resources across the UK, a high level of computer literacy is vital. Due to a rotating shift pattern you must be comfortable working on a shift pattern. Responsibilities include: Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systems Liaising with, and directing, field-based operatives Understanding response times and SLAs Identifying and escalating early warnings for risk to response times Understanding the difference between planned and responsive works We would be keen to hear from you if you have : Logical thinking with the ability to resolve problems quickly and effectively. Computer literate, with understanding of MS Office packages. Experience in customer service and working to targets is ideal - However this is not a call centre based role. Data input skills Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jul 30, 2026
Seasonal
Planner/Scheduler/Coordinator 35,296.00 ( 36,984.00 after 6 months) Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth. You will be joining a great team working within a fast-paced office. This will represent a challenging role, and fantastic opportunity for the right individual. In this busy role you will be deploying resources across the UK, a high level of computer literacy is vital. Due to a rotating shift pattern you must be comfortable working on a shift pattern. Responsibilities include: Scheduling responsive and planned appointments for field-based operatives across the business - utilising multiple works management systems Liaising with, and directing, field-based operatives Understanding response times and SLAs Identifying and escalating early warnings for risk to response times Understanding the difference between planned and responsive works We would be keen to hear from you if you have : Logical thinking with the ability to resolve problems quickly and effectively. Computer literate, with understanding of MS Office packages. Experience in customer service and working to targets is ideal - However this is not a call centre based role. Data input skills Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
An opportunity has arisen for a Dental Nurse to join a dental practice in Dawlish. As a Dental Nurse, you will work within the practice, with reception and Treatment Coordinator (TCO) experience being advantageous. This role offers a salary of £14/hr, which may be increased for the right candidate. What we are looking for Minimum 2 years' experience as a Dental Nurse or in a similar role. GDC registration would be advantageous. Experience working in a private dental practice would be advantageous. Reception experience would be advantageous. Treatment Coordinator (TCO) experience would be advantageous. What's on offer Salary of £14/hr. Salary may be increased for the right candidate. This is an excellent opportunity for an experienced Dental Nurse to join a dental practice in Dawlish. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 30, 2026
Full time
An opportunity has arisen for a Dental Nurse to join a dental practice in Dawlish. As a Dental Nurse, you will work within the practice, with reception and Treatment Coordinator (TCO) experience being advantageous. This role offers a salary of £14/hr, which may be increased for the right candidate. What we are looking for Minimum 2 years' experience as a Dental Nurse or in a similar role. GDC registration would be advantageous. Experience working in a private dental practice would be advantageous. Reception experience would be advantageous. Treatment Coordinator (TCO) experience would be advantageous. What's on offer Salary of £14/hr. Salary may be increased for the right candidate. This is an excellent opportunity for an experienced Dental Nurse to join a dental practice in Dawlish. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Our client UK's leading fast-fashion brands, creating trend-led styles for customers who love to stay ahead of what's next. With social media at the heart of everything we do, we're looking for someone who lives and breathes TikTok to take our content and lives to the next level. This is an exciting opportunity to own the TikTok presence across both brands, helping shape creative strategy, drive TikTok Shop sales, and become one of the recognisable faces for the brand. The Role As TikTok Coordinator, you'll lead the day-to-day management of TikTok from planning engaging content and hosting TikTok lives to managing freelance presenters and spotting the next viral trend, you'll play a key role in growing our communities and driving revenue through social commerce. This is a hands-on role that combines content creation, live selling, talent management and social media strategy in a fast-paced fashion environment. Plan, schedule and manage daily and weekly TikTok live sessions. Host TikTok Lives as a brand personality, showcasing products in an engaging, authentic and sales-focused way. Coordinate promotional events, new launches and campaign-led Live shopping experiences. Work closely with the Buying and Merchandising teams to build product selections for each live based on stock, promotions and margins. Analyse Live performance, including sales, engagement, conversion and viewer retention. Identify opportunities to improve performance and maximise TikTok Shop revenue. Recruit, onboard and manage freelance TikTok presenters. Create rotas to ensure consistent Live coverage across both brands. Deliver campaign briefs, product knowledge and performance feedback. Ensure all presenters represent the tone, style and personality of each brand. Monitor presenter performance and support ongoing development. Plan and create TikTok-first content that reflects current trends and platform behaviour. Film, edit and publish engaging short-form videos across both brands. Work closely with Marketing and Buying teams to showcase new arrivals, key collections and campaigns. React quickly to viral trends, sounds and cultural moments while maintaining each brand's identity. Develop creative concepts that increase engagement, followers, reach and sales. Become a recognisable face on TikTok. Confidently present products on camera with energy and authenticity. Build genuine relationships with our TikTok communities through engaging interaction. Represent both brands with confidence, creativity and personality. Stay ahead of TikTok trends, platform updates and emerging creators. Monitor TikTok analytics and produce regular performance reports. Track KPIs including follower growth, engagement, live revenue, TikTok Shop performance and content success. Make data-driven recommendations to improve results. Stay up to date with TikTok Shop features, platform updates and best practices. Requirements: Has experience managing TikTok accounts or creating high-performing TikTok content. Has experience hosting or supporting TikTok live shopping events (preferred). Is confident, charismatic and comfortable in front of the camera. Understands TikTok trends, algorithms and social-first storytelling. Has strong organisational skills and can confidently manage multiple presenters and schedules. Is highly creative, proactive and thrives in a fast-paced environment. Has excellent communication and relationship-building skills. Has a genuine passion for fashion, social media and social commerce. Loves spotting trends before everyone else and turning ideas into engaging content. Benefits Be part of two fast-growing, trend-led fashion brands. Own and shape the TikTok strategy across both brands. Work in a creative, collaborative and fast-moving environment where ideas are encouraged. Opportunities for career development within Social, Digital Marketing and eCommerce. Free sample sale every Friday. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Jul 30, 2026
Full time
Our client UK's leading fast-fashion brands, creating trend-led styles for customers who love to stay ahead of what's next. With social media at the heart of everything we do, we're looking for someone who lives and breathes TikTok to take our content and lives to the next level. This is an exciting opportunity to own the TikTok presence across both brands, helping shape creative strategy, drive TikTok Shop sales, and become one of the recognisable faces for the brand. The Role As TikTok Coordinator, you'll lead the day-to-day management of TikTok from planning engaging content and hosting TikTok lives to managing freelance presenters and spotting the next viral trend, you'll play a key role in growing our communities and driving revenue through social commerce. This is a hands-on role that combines content creation, live selling, talent management and social media strategy in a fast-paced fashion environment. Plan, schedule and manage daily and weekly TikTok live sessions. Host TikTok Lives as a brand personality, showcasing products in an engaging, authentic and sales-focused way. Coordinate promotional events, new launches and campaign-led Live shopping experiences. Work closely with the Buying and Merchandising teams to build product selections for each live based on stock, promotions and margins. Analyse Live performance, including sales, engagement, conversion and viewer retention. Identify opportunities to improve performance and maximise TikTok Shop revenue. Recruit, onboard and manage freelance TikTok presenters. Create rotas to ensure consistent Live coverage across both brands. Deliver campaign briefs, product knowledge and performance feedback. Ensure all presenters represent the tone, style and personality of each brand. Monitor presenter performance and support ongoing development. Plan and create TikTok-first content that reflects current trends and platform behaviour. Film, edit and publish engaging short-form videos across both brands. Work closely with Marketing and Buying teams to showcase new arrivals, key collections and campaigns. React quickly to viral trends, sounds and cultural moments while maintaining each brand's identity. Develop creative concepts that increase engagement, followers, reach and sales. Become a recognisable face on TikTok. Confidently present products on camera with energy and authenticity. Build genuine relationships with our TikTok communities through engaging interaction. Represent both brands with confidence, creativity and personality. Stay ahead of TikTok trends, platform updates and emerging creators. Monitor TikTok analytics and produce regular performance reports. Track KPIs including follower growth, engagement, live revenue, TikTok Shop performance and content success. Make data-driven recommendations to improve results. Stay up to date with TikTok Shop features, platform updates and best practices. Requirements: Has experience managing TikTok accounts or creating high-performing TikTok content. Has experience hosting or supporting TikTok live shopping events (preferred). Is confident, charismatic and comfortable in front of the camera. Understands TikTok trends, algorithms and social-first storytelling. Has strong organisational skills and can confidently manage multiple presenters and schedules. Is highly creative, proactive and thrives in a fast-paced environment. Has excellent communication and relationship-building skills. Has a genuine passion for fashion, social media and social commerce. Loves spotting trends before everyone else and turning ideas into engaging content. Benefits Be part of two fast-growing, trend-led fashion brands. Own and shape the TikTok strategy across both brands. Work in a creative, collaborative and fast-moving environment where ideas are encouraged. Opportunities for career development within Social, Digital Marketing and eCommerce. Free sample sale every Friday. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
An opportunity has arisen for an experienced Parts Advisor /Parts Supervisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles. As anexperienced Parts Advisor /Parts Supervisor, you will oversee the daily operation of the Parts Department, ensuring efficient stock management, excellent customer service and strong team performance. This role offers salary up to £37,580 and benefits. You will be responsible for: Supervising and supporting the Parts team to achieve departmental objectives. Working closely with the Site Manager to improve operational performance. Managing the day-to-day running of the Parts Department. Overseeing the sourcing, ordering and supply of parts in line with manufacturer and company procedures. Monitoring Vehicle Off Road (VOR) orders and reducing delays where possible. Managing stock receipts, returns, movements and associated documentation. Maintaining accurate stock levels through effective inventory control. Coaching and developing the Parts team to maintain high standards. Maintaining housekeeping, merchandising and Health & Safety standards. What we are looking for: Previously worked as a Parts Supervisor, Parts Manager, Senior Parts Advisor, Parts Specialist, Parts Coordinator, Parts Adviser, Parts Controller, Parts Consultant, Inventory Controller, Stock Controller or in a similar role. Experience working within automotive industry Background in leading, mentoring or supporting a team. Understanding of parts ordering, stock control and inventory management. Excellent customer service and communication skills. Good IT and admin skills. Full UK Driving Licence. What's on offer: Competitive salary 22 days annual leave plus bank holidays Group Profit Share Scheme Company Sick Pay Scheme Death in Service benefit Cycle to Work Scheme Staff referral bonus (up to £1,000) Long service holiday rewards Birthday leave Seasonal staff gifts Employee Assistance Programme Employee discount scheme Electric Vehicle Salary Sacrifice Scheme Manufacturer training and ongoing professional development This is an exceptional opportunity for a Parts Supervisor / Parts Advisor to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Jul 30, 2026
Full time
An opportunity has arisen for an experienced Parts Advisor /Parts Supervisor to join a well-established vehicle dealership, specialising in the sales, servicing and maintenance of commercial vehicles. As anexperienced Parts Advisor /Parts Supervisor, you will oversee the daily operation of the Parts Department, ensuring efficient stock management, excellent customer service and strong team performance. This role offers salary up to £37,580 and benefits. You will be responsible for: Supervising and supporting the Parts team to achieve departmental objectives. Working closely with the Site Manager to improve operational performance. Managing the day-to-day running of the Parts Department. Overseeing the sourcing, ordering and supply of parts in line with manufacturer and company procedures. Monitoring Vehicle Off Road (VOR) orders and reducing delays where possible. Managing stock receipts, returns, movements and associated documentation. Maintaining accurate stock levels through effective inventory control. Coaching and developing the Parts team to maintain high standards. Maintaining housekeeping, merchandising and Health & Safety standards. What we are looking for: Previously worked as a Parts Supervisor, Parts Manager, Senior Parts Advisor, Parts Specialist, Parts Coordinator, Parts Adviser, Parts Controller, Parts Consultant, Inventory Controller, Stock Controller or in a similar role. Experience working within automotive industry Background in leading, mentoring or supporting a team. Understanding of parts ordering, stock control and inventory management. Excellent customer service and communication skills. Good IT and admin skills. Full UK Driving Licence. What's on offer: Competitive salary 22 days annual leave plus bank holidays Group Profit Share Scheme Company Sick Pay Scheme Death in Service benefit Cycle to Work Scheme Staff referral bonus (up to £1,000) Long service holiday rewards Birthday leave Seasonal staff gifts Employee Assistance Programme Employee discount scheme Electric Vehicle Salary Sacrifice Scheme Manufacturer training and ongoing professional development This is an exceptional opportunity for a Parts Supervisor / Parts Advisor to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
The role is 100 % office based and location is around the West Byfleet area. Salary 32-35k Purpose of the role: To support the day-to-day coordination and execution of operations accurate planning and scheduling of shipments clear communication with customers and internal teams consistent service delivery aligned to defined processes This role is focused on hands-on operational execution, supporting the Operational Account Lead and wider operations team to deliver a controlled, high-quality service. This is a operational role, working within the operations team and supporting: daily shipment coordination demo movements and returns customer updates and communication The role plays a key part in maintaining accuracy, consistency, and control across all day-to-day operational activity. Key Duties : Ensure full visibility and control across all movements Support planning and coordination of: shipments demo movements collections and deliveries Assist with: scheduling jobs allocating resources ensuring clear operational instructions Create and manage bookings in internal systems Update job status in real time Maintain accurate records including: delivery details documentation status changes Provide updates to customers on: delivery timing job progress status changes Support handling of: booking confirmations general queries
Jul 30, 2026
Full time
The role is 100 % office based and location is around the West Byfleet area. Salary 32-35k Purpose of the role: To support the day-to-day coordination and execution of operations accurate planning and scheduling of shipments clear communication with customers and internal teams consistent service delivery aligned to defined processes This role is focused on hands-on operational execution, supporting the Operational Account Lead and wider operations team to deliver a controlled, high-quality service. This is a operational role, working within the operations team and supporting: daily shipment coordination demo movements and returns customer updates and communication The role plays a key part in maintaining accuracy, consistency, and control across all day-to-day operational activity. Key Duties : Ensure full visibility and control across all movements Support planning and coordination of: shipments demo movements collections and deliveries Assist with: scheduling jobs allocating resources ensuring clear operational instructions Create and manage bookings in internal systems Update job status in real time Maintain accurate records including: delivery details documentation status changes Provide updates to customers on: delivery timing job progress status changes Support handling of: booking confirmations general queries
Our client is a leading provider of specialist equipment and support services to the construction, infrastructure and industrial sectors across the UK. Due to continued expansion, they are looking to appoint an experienced Service Controller to join their busy service team in Weston-super-Mare. This is an excellent opportunity for someone with experience coordinating engineers, managing maintenance schedules and handling breakdown response in a fast-paced environment. The Role As Service Controller, you will play a key role in ensuring equipment repairs, servicing and maintenance activities are planned and completed efficiently. Acting as the central point of contact for service operations, you will coordinate engineers, manage breakdown responses and maintain accurate service records to maximise equipment availability and customer satisfaction. Key Responsibilities Provide initial telephone support to diagnose issues and resolve where possible. Coordinate engineer attendance for breakdowns, prioritising first-time fixes. Log and allocate repair work whilst maintaining accurate service records. Schedule routine servicing, inspections and maintenance activities. Liaise with customers to arrange service appointments and minimise disruption. Support field engineers by ensuring they have the relevant information, parts and resources required. Coordinate with internal departments regarding equipment availability and replacements. Manage third-party repair providers, including raising purchase orders and approving invoices. Identify chargeable repairs and process parts orders and customer invoicing. Maintain accurate records of stock, repairs, service schedules and equipment downtime. Requirements Previous experience in a Service Controller, Maintenance Controller, Service Coordinator or similar role. Strong organisational and planning skills. Excellent communication skills and a confident telephone manner. Ability to prioritise workload and work effectively under pressure. Strong problem-solving and decision-making abilities. Good working knowledge of Microsoft Office applications. Professional, proactive and customer-focused approach. Desirable Experience Experience within plant hire, construction equipment, heavy equipment, engineering or related industries. Understanding of service scheduling and mobile engineer planning. Experience managing maintenance and repair workflows. What's on Offer? Salary of 32,000 - 34,000 depending on experience. Monday to Friday working pattern. 42.5-hour working week. Company pension scheme. Enhanced annual leave entitlement with length of service. Ongoing training and career development opportunities.
Jul 29, 2026
Full time
Our client is a leading provider of specialist equipment and support services to the construction, infrastructure and industrial sectors across the UK. Due to continued expansion, they are looking to appoint an experienced Service Controller to join their busy service team in Weston-super-Mare. This is an excellent opportunity for someone with experience coordinating engineers, managing maintenance schedules and handling breakdown response in a fast-paced environment. The Role As Service Controller, you will play a key role in ensuring equipment repairs, servicing and maintenance activities are planned and completed efficiently. Acting as the central point of contact for service operations, you will coordinate engineers, manage breakdown responses and maintain accurate service records to maximise equipment availability and customer satisfaction. Key Responsibilities Provide initial telephone support to diagnose issues and resolve where possible. Coordinate engineer attendance for breakdowns, prioritising first-time fixes. Log and allocate repair work whilst maintaining accurate service records. Schedule routine servicing, inspections and maintenance activities. Liaise with customers to arrange service appointments and minimise disruption. Support field engineers by ensuring they have the relevant information, parts and resources required. Coordinate with internal departments regarding equipment availability and replacements. Manage third-party repair providers, including raising purchase orders and approving invoices. Identify chargeable repairs and process parts orders and customer invoicing. Maintain accurate records of stock, repairs, service schedules and equipment downtime. Requirements Previous experience in a Service Controller, Maintenance Controller, Service Coordinator or similar role. Strong organisational and planning skills. Excellent communication skills and a confident telephone manner. Ability to prioritise workload and work effectively under pressure. Strong problem-solving and decision-making abilities. Good working knowledge of Microsoft Office applications. Professional, proactive and customer-focused approach. Desirable Experience Experience within plant hire, construction equipment, heavy equipment, engineering or related industries. Understanding of service scheduling and mobile engineer planning. Experience managing maintenance and repair workflows. What's on Offer? Salary of 32,000 - 34,000 depending on experience. Monday to Friday working pattern. 42.5-hour working week. Company pension scheme. Enhanced annual leave entitlement with length of service. Ongoing training and career development opportunities.
Adecco Worcester are looking for aTechnical Support Coordinator for a valued client in Worcester! Join an innovative, growing business and play a key role in supporting customers, technical teams, and product development. This is an exciting opportunity for a technically minded, customer-focused professional who enjoys problem solving, collaboration, and continuous improvement. About the Opportunity Provide expert technical support to customers, installers and internal teams. Be involved in testing, product validation, technical documentation and knowledge sharing. Support new product development activities and contribute to service excellence. Work within a collaborative team environment with genuine long-term career progression opportunities. Key Responsibilities Handle incoming customer and technical enquiries via phone and email. Provide accurate product information and installation guidance. Maintain and update technical documentation, certificates and product data. Support testing activities, product comparisons and quality assurance processes. Prepare reports and maintain accurate records within CRM and internal systems. Assist in developing training materials, installation guides and technical resources. Liaise with sales, purchasing, technical and marketing teams to ensure seamless customer support. Maintain organised testing records and ensure documentation remains compliant and accessible. What We Are Looking For Excellent communication and customer service skills. Strong troubleshooting and problem-solving ability. Good IT literacy and confidence using business systems and software. Ability to prioritise multiple tasks and work effectively under pressure. Strong attention to detail and documentation skills. A positive, team-oriented and proactive approach. Willingness to learn and develop technical knowledge. This organisation is committed to developing and promoting talent from within. As the business continues to grow, there will be opportunities to progress into senior and leadership positions for ambitious individuals looking to build a long-term career. Ideal Background: Technical Support, Customer Support, Technical Coordinator, Product Support, Construction Products, Manufacturing Support, Quality Assurance or a similar technical customer-facing environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jul 29, 2026
Full time
Adecco Worcester are looking for aTechnical Support Coordinator for a valued client in Worcester! Join an innovative, growing business and play a key role in supporting customers, technical teams, and product development. This is an exciting opportunity for a technically minded, customer-focused professional who enjoys problem solving, collaboration, and continuous improvement. About the Opportunity Provide expert technical support to customers, installers and internal teams. Be involved in testing, product validation, technical documentation and knowledge sharing. Support new product development activities and contribute to service excellence. Work within a collaborative team environment with genuine long-term career progression opportunities. Key Responsibilities Handle incoming customer and technical enquiries via phone and email. Provide accurate product information and installation guidance. Maintain and update technical documentation, certificates and product data. Support testing activities, product comparisons and quality assurance processes. Prepare reports and maintain accurate records within CRM and internal systems. Assist in developing training materials, installation guides and technical resources. Liaise with sales, purchasing, technical and marketing teams to ensure seamless customer support. Maintain organised testing records and ensure documentation remains compliant and accessible. What We Are Looking For Excellent communication and customer service skills. Strong troubleshooting and problem-solving ability. Good IT literacy and confidence using business systems and software. Ability to prioritise multiple tasks and work effectively under pressure. Strong attention to detail and documentation skills. A positive, team-oriented and proactive approach. Willingness to learn and develop technical knowledge. This organisation is committed to developing and promoting talent from within. As the business continues to grow, there will be opportunities to progress into senior and leadership positions for ambitious individuals looking to build a long-term career. Ideal Background: Technical Support, Customer Support, Technical Coordinator, Product Support, Construction Products, Manufacturing Support, Quality Assurance or a similar technical customer-facing environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives? We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex. Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances. The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers. The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer. You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county. The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities. Key Responsibilities: • Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development. • Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation. • Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers' financial concerns. • Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement. • Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development. • Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support. • Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety. About You: • Welfare Benefits o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments. o Proven experience of providing in-depth welfare benefits advice, including complex cases. • Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role. • Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online. • Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework. • Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems. • Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided. • IT Skills: Highly competent IT skills, including experience of using databases or CRM systems. • Collaboration: Ability to work effectively with various teams and stakeholders. Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification. Appointments are subject to an appropriate Disclosure and Barring Service.
Jul 29, 2026
Full time
Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives? We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex. Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances. The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers. The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer. You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county. The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities. Key Responsibilities: • Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development. • Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation. • Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers' financial concerns. • Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement. • Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development. • Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support. • Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety. About You: • Welfare Benefits o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments. o Proven experience of providing in-depth welfare benefits advice, including complex cases. • Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role. • Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online. • Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework. • Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems. • Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided. • IT Skills: Highly competent IT skills, including experience of using databases or CRM systems. • Collaboration: Ability to work effectively with various teams and stakeholders. Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification. Appointments are subject to an appropriate Disclosure and Barring Service.
Graphics Project Manager Location: Stansted, Essex Salary: DOE Company: A leading large format signage and display company with a strong portfolio of clients. Our client operates across the UK and oversees, predominantly providing exhibition and display solutions. Role: We are looking for a talented Project Manager to join our client s team on a full-time basis and oversee the successful execution of projects. You will plan and designate project resources - ensuring all departments are provided with the specific project information to enable the correct and timely manufacture and installation. On occasion the preparation of budgets and/or estimates may be required. Liaising and communicating directly with clients is extremely important, by way of face-to-face meetings, email and / or telephone conversations. In the role you will be tasked with managing new and existing client accounts on a day-to-day b basis whilst possessing the drive to go out and win contracts with new clients. Proposing and costing signage solutions to clients. Serve as a day-to-day contact. Participate in meetings with existing clients and internal teams. Ensures high quality standards in all client deliverables. Ensure that all projects are delivered on-time, within scope and within budget. Requirements: Looking for an account manager/project manager with experience in the signage/large format or events industry, however, we would consider someone within a similar role so long as their industry / background is relatable to the types of service we provide, e.g. materials, creative for property / events, etc. This experience may be site or project management based. Someone with energy, who currently enjoys working within the signage (or similar) industry and is looking for a varied role working from both behind the desk and onsite. The successful candidate will take a flexible approach to the role, acknowledging that they will get out of it what they put in. The successful candidate will be someone with a high level of attention to detail and have the ability to think outside of the box. Proven working experience in project / account management. Knowledge of exhibitions Excellent client-facing and internal communication skills Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / project manager / customer service / client services / project management / signage / POS / display / LED / sign and display / large format / print / events / Exhibitions / Stansted / Essex / Project Coordinator
Jul 29, 2026
Full time
Graphics Project Manager Location: Stansted, Essex Salary: DOE Company: A leading large format signage and display company with a strong portfolio of clients. Our client operates across the UK and oversees, predominantly providing exhibition and display solutions. Role: We are looking for a talented Project Manager to join our client s team on a full-time basis and oversee the successful execution of projects. You will plan and designate project resources - ensuring all departments are provided with the specific project information to enable the correct and timely manufacture and installation. On occasion the preparation of budgets and/or estimates may be required. Liaising and communicating directly with clients is extremely important, by way of face-to-face meetings, email and / or telephone conversations. In the role you will be tasked with managing new and existing client accounts on a day-to-day b basis whilst possessing the drive to go out and win contracts with new clients. Proposing and costing signage solutions to clients. Serve as a day-to-day contact. Participate in meetings with existing clients and internal teams. Ensures high quality standards in all client deliverables. Ensure that all projects are delivered on-time, within scope and within budget. Requirements: Looking for an account manager/project manager with experience in the signage/large format or events industry, however, we would consider someone within a similar role so long as their industry / background is relatable to the types of service we provide, e.g. materials, creative for property / events, etc. This experience may be site or project management based. Someone with energy, who currently enjoys working within the signage (or similar) industry and is looking for a varied role working from both behind the desk and onsite. The successful candidate will take a flexible approach to the role, acknowledging that they will get out of it what they put in. The successful candidate will be someone with a high level of attention to detail and have the ability to think outside of the box. Proven working experience in project / account management. Knowledge of exhibitions Excellent client-facing and internal communication skills Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / project manager / customer service / client services / project management / signage / POS / display / LED / sign and display / large format / print / events / Exhibitions / Stansted / Essex / Project Coordinator
Think Specialist Recruitment
St. Albans, Hertfordshire
Think Specialist Recruitment are delighted to be working with a Global organisation based in the St Albans area who are looking for a candidate to join one of their teams. This position is a nice all round position encompassing order processing, providing support to customers, quotations, supporting the sales process and more. It would suit a candidate who can work on their own initiative as well as work well as part of team, strong communication skills on all levels, as well as the ability to adapt to a busy and varied workload. Please note - This position will be fully office based Monday - Friday Competitive salary plus some great benefits including an annual bonus scheme, 25 days holiday which rise with service and more Some of the duties will include: Managing customer projects, including processing orders for parts, invoices and more Keeping records accurately updated throughout project life cycle within SAP Review customer and project requirements Coordinating procurement and order fulfilment activities Supporting the sales team with quotations, issuing products and service Identifying opportunities to promote relevant products Reviewing customer proposals, quotations and project documentation Ensuring stock levels are maintained both physically and within SAP Calculate contract pricing and prepare proposals Supporting with service contracts, planned maintenance visits, breakdown support spare parts and more Working well on own initiative as well as within team environment The suitable candidate: Previous experience within a similar position Strong communication skills on all levels Passionate about providing a high level of service Strong administration experience Highly organised with a strong attention to detail Must be able to work on own initiative Strong team player Adaptable with approach to work Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Jul 29, 2026
Full time
Think Specialist Recruitment are delighted to be working with a Global organisation based in the St Albans area who are looking for a candidate to join one of their teams. This position is a nice all round position encompassing order processing, providing support to customers, quotations, supporting the sales process and more. It would suit a candidate who can work on their own initiative as well as work well as part of team, strong communication skills on all levels, as well as the ability to adapt to a busy and varied workload. Please note - This position will be fully office based Monday - Friday Competitive salary plus some great benefits including an annual bonus scheme, 25 days holiday which rise with service and more Some of the duties will include: Managing customer projects, including processing orders for parts, invoices and more Keeping records accurately updated throughout project life cycle within SAP Review customer and project requirements Coordinating procurement and order fulfilment activities Supporting the sales team with quotations, issuing products and service Identifying opportunities to promote relevant products Reviewing customer proposals, quotations and project documentation Ensuring stock levels are maintained both physically and within SAP Calculate contract pricing and prepare proposals Supporting with service contracts, planned maintenance visits, breakdown support spare parts and more Working well on own initiative as well as within team environment The suitable candidate: Previous experience within a similar position Strong communication skills on all levels Passionate about providing a high level of service Strong administration experience Highly organised with a strong attention to detail Must be able to work on own initiative Strong team player Adaptable with approach to work Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Pay: £28,500.00 per year Job Description: Are you someone with great organisational skills, and an uncanny grasp of the geographical landscape of the UK & Ireland? Then our brand new vacancy for a Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers and other internal departments to ensure SLA s are met alongside excellent customer service. Shifts 40 hours per week, working 5 days per week, including weekends (1 in 3 weekends on average), earliest start is 7AM and latest finish is 8PM. Responsibilities will Include: Effectively schedule engineer visits, liaising with engineers to make sure their work is planned out as effectively as possible. Ensure customer SLA s are met by making the best use of our resources, and helping to plan out the work efficiently. Keeping customers informed of what is happening. Key Skills and Attributes Good geographical knowledge with experience scheduling field visits across the UK & Ireland. Organised with a logical approach, able to work on own initiative. An enthusiastic and positive team player. Good people skills with the ability to be tactful in difficult situations. Excellent communication skills both written and verbal. IT literate, with MS Excel and MS Word skills About us Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPOS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service, but our biggest asset is our people and our ability to find, develop and retain the right people is at the core of what we do. To achieve our goals, we must all share a common vision and this relies upon having committed and engaged team members, rather than just co-workers. Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Free parking On-site parking Sick pay Work Location: In person at our Derby head office.
Jul 29, 2026
Full time
Pay: £28,500.00 per year Job Description: Are you someone with great organisational skills, and an uncanny grasp of the geographical landscape of the UK & Ireland? Then our brand new vacancy for a Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers and other internal departments to ensure SLA s are met alongside excellent customer service. Shifts 40 hours per week, working 5 days per week, including weekends (1 in 3 weekends on average), earliest start is 7AM and latest finish is 8PM. Responsibilities will Include: Effectively schedule engineer visits, liaising with engineers to make sure their work is planned out as effectively as possible. Ensure customer SLA s are met by making the best use of our resources, and helping to plan out the work efficiently. Keeping customers informed of what is happening. Key Skills and Attributes Good geographical knowledge with experience scheduling field visits across the UK & Ireland. Organised with a logical approach, able to work on own initiative. An enthusiastic and positive team player. Good people skills with the ability to be tactful in difficult situations. Excellent communication skills both written and verbal. IT literate, with MS Excel and MS Word skills About us Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPOS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service, but our biggest asset is our people and our ability to find, develop and retain the right people is at the core of what we do. To achieve our goals, we must all share a common vision and this relies upon having committed and engaged team members, rather than just co-workers. Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Free parking On-site parking Sick pay Work Location: In person at our Derby head office.
Registered Manager - Care at Home - Highlands You're good at this. You know it. The rota shifts at 6am and you've already got it covered. A carer calls in sick on a Friday, a care plan needs updating before the morning run, a commissioner is chasing a report. You handle it, because you always do. The question is whether the service you're doing it for deserves that. This one might. A well-established care at home service based around 14 miles north of Inverness is looking for a Registered Manager to take the reins and grow something worth growing. It's a live, operational service delivering around 700 hours of care per week across a wide rural geography, with a clear, realistic plan to grow sustainably beyond 1,000. A team of 26 care practitioners is in place, a Care Coordinator and Team Leads are alongside you, and the infrastructure to build properly is there. What the service needs is someone who brings more than a job title. Someone who understands that lone workers operating across remote Highland communities need more than a rota, they need a manager who sees them, supports them and sets the standard consistently. This is what a strong week in this role looks like. Care plans that reflect people's lives as they are today, not six months ago. Compliance that stands up to scrutiny and means something operationally. Supervision that staff actually benefit from rather than just tick off. Commissioner relationships built on reliability and honest communication. A service that grows because the quality earns it. The Highland setting is unique. The geography demands logistics thinking and independence of judgement. If you've managed care at home in a rural area before, you'll recognise it immediately. If you haven't, the relocation support on offer, including open discussion around housing and temporary accommodation during your transition, makes the move more achievable than you might think. Sponsorship may also be available for the right candidate with strong care at home experience. Who you'll be working with and what that looks like in practice. The Operations Manager you'd report into has spent her career at the sharp end of care at home. Former Operations Director for one of the Highlands' largest providers, and someone who has grown the Dingwall branch herself since taking it on. She's not a figurehead, she's operationally fluent, well-connected with commissioners, and genuinely invested in the right person succeeding. That means real support. Not a check-in once a month and left to it. If there's a development area you want to build, clinical specialism, quality improvement, workforce strategy, there's appetite to back that properly, with protected time and resource. Decisions that sit within operational delivery are yours to make. Budget sign-off sits higher in the business, which is worth knowing upfront. But day-to-day, you run the service. The culture here is straightforward. Standards matter. The team are treated well, genuinely, not just on paper. And the expectation is that you build something stable enough that the people above you aren't worried when they're not in the office. That's the benchmark. By the end of year one, success looks like this: care hours growing steadily toward 1,000, a team that's properly supervised and retained, an inspection outcome that reflects the quality of the work, and a commissioner relationship built on consistency. Growth beyond the single branch is a realistic longer-term conversation for the right person, but that starts with making this one the service it should be. What will help you succeed: Several years working within care at home services - not just social care more broadly Registered Manager experience or a clear, credible route to registration Confidence managing compliance, inspections and stakeholder relationships A full UK driving licence Qualifications being sought: SCQF Level 9 in a health, social work or related field Leadership and Management at SCQF Level 10 (or a committed plan to complete it) SVQ Level 4 in Health and Social Care - or readiness to move quickly toward it A competitive salary is on offer, aligned to experience. If your background is rooted in care at home and the Highlands feels like somewhere you could build a career, not just fill a vacancy, send your CV across. It doesn't need to be updated. A conversation costs nothing. Or call Tim directly. He's the Principal Consultant working closely with this employer. Employers Who Care Recruitment Panda Ltd is acting as an Employment Agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age. By submitting your application, you consent to Recruitment Panda Ltd processing your personal data in accordance with our Privacy Policy, a copy of which is available on request (or via the below link where this is viewed on (url removed .
Jul 29, 2026
Full time
Registered Manager - Care at Home - Highlands You're good at this. You know it. The rota shifts at 6am and you've already got it covered. A carer calls in sick on a Friday, a care plan needs updating before the morning run, a commissioner is chasing a report. You handle it, because you always do. The question is whether the service you're doing it for deserves that. This one might. A well-established care at home service based around 14 miles north of Inverness is looking for a Registered Manager to take the reins and grow something worth growing. It's a live, operational service delivering around 700 hours of care per week across a wide rural geography, with a clear, realistic plan to grow sustainably beyond 1,000. A team of 26 care practitioners is in place, a Care Coordinator and Team Leads are alongside you, and the infrastructure to build properly is there. What the service needs is someone who brings more than a job title. Someone who understands that lone workers operating across remote Highland communities need more than a rota, they need a manager who sees them, supports them and sets the standard consistently. This is what a strong week in this role looks like. Care plans that reflect people's lives as they are today, not six months ago. Compliance that stands up to scrutiny and means something operationally. Supervision that staff actually benefit from rather than just tick off. Commissioner relationships built on reliability and honest communication. A service that grows because the quality earns it. The Highland setting is unique. The geography demands logistics thinking and independence of judgement. If you've managed care at home in a rural area before, you'll recognise it immediately. If you haven't, the relocation support on offer, including open discussion around housing and temporary accommodation during your transition, makes the move more achievable than you might think. Sponsorship may also be available for the right candidate with strong care at home experience. Who you'll be working with and what that looks like in practice. The Operations Manager you'd report into has spent her career at the sharp end of care at home. Former Operations Director for one of the Highlands' largest providers, and someone who has grown the Dingwall branch herself since taking it on. She's not a figurehead, she's operationally fluent, well-connected with commissioners, and genuinely invested in the right person succeeding. That means real support. Not a check-in once a month and left to it. If there's a development area you want to build, clinical specialism, quality improvement, workforce strategy, there's appetite to back that properly, with protected time and resource. Decisions that sit within operational delivery are yours to make. Budget sign-off sits higher in the business, which is worth knowing upfront. But day-to-day, you run the service. The culture here is straightforward. Standards matter. The team are treated well, genuinely, not just on paper. And the expectation is that you build something stable enough that the people above you aren't worried when they're not in the office. That's the benchmark. By the end of year one, success looks like this: care hours growing steadily toward 1,000, a team that's properly supervised and retained, an inspection outcome that reflects the quality of the work, and a commissioner relationship built on consistency. Growth beyond the single branch is a realistic longer-term conversation for the right person, but that starts with making this one the service it should be. What will help you succeed: Several years working within care at home services - not just social care more broadly Registered Manager experience or a clear, credible route to registration Confidence managing compliance, inspections and stakeholder relationships A full UK driving licence Qualifications being sought: SCQF Level 9 in a health, social work or related field Leadership and Management at SCQF Level 10 (or a committed plan to complete it) SVQ Level 4 in Health and Social Care - or readiness to move quickly toward it A competitive salary is on offer, aligned to experience. If your background is rooted in care at home and the Highlands feels like somewhere you could build a career, not just fill a vacancy, send your CV across. It doesn't need to be updated. A conversation costs nothing. Or call Tim directly. He's the Principal Consultant working closely with this employer. Employers Who Care Recruitment Panda Ltd is acting as an Employment Agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age. By submitting your application, you consent to Recruitment Panda Ltd processing your personal data in accordance with our Privacy Policy, a copy of which is available on request (or via the below link where this is viewed on (url removed .
Field Service Coordinator Location: Droitwich Salary: £27,000 per annum Permanent Full Time Are you an organised and proactive coordinator with experience supporting engineers, service teams, or technical operations? Are you looking for an opportunity to develop your career within a growing industrial environment? We are currently recruiting for a Field Service Coordinator to join a successful and well-established organisation based in Droitwich. This role is ideal for someone with experience in service coordination, engineering administration, project support, or a technical environment who enjoys managing multiple priorities and ensuring smooth operational delivery. Working closely with engineers, customers, and internal teams, you will play a key role in coordinating field service activities, managing schedules, preparing documentation, and supporting the successful delivery of installations, maintenance, and reactive service work. Key Responsibilities Coordinate daily field service activities including installations, commissioning, maintenance, and reactive call-outs. Schedule engineers and maintain accurate diaries, ensuring resources are allocated effectively. Confirm customer requirements, service dates, and site access arrangements. Track job progress and update internal systems with accurate information. Act as a key point of contact for customers regarding service visits and updates. Prepare and issue relevant documentation including risk assessments and method statements. Ensure all activities are completed in line with company procedures and health & safety requirements. Review engineer reports and job sheets, coordinating remedial actions and quotations where required. Arrange purchase orders, spare parts, and equipment deliveries to engineers and site locations. Maintain accurate records of engineer stock, tools, and calibration requirements. Support with raising monthly claims, invoices, and general service administration. What We're Looking For Previous experience within service coordination, engineering support, logistics, or technical administration. Strong organisational skills with the ability to manage multiple projects and priorities. Excellent communication skills with the confidence to liaise with customers, engineers, and internal stakeholders. High attention to detail with a structured approach to documentation and administration. Experience using ERP systems and Microsoft Office packages. A proactive, problem-solving attitude with the ability to work independently. Desirable Experience: Background within engineering, industrial, manufacturing, or technical environments. Experience working with health & safety documentation, risk assessments, and compliance processes. What's On Offer Permanent opportunity with a respected and established organisation. Opportunity to develop within a technical and engineering environment. Supportive team culture with ongoing training and development. Varied role with exposure to customers, engineers, and operational projects. If you have experience coordinating service operations and are looking for your next career move within an exciting industrial environment, we would love to hear from you.
Jul 29, 2026
Full time
Field Service Coordinator Location: Droitwich Salary: £27,000 per annum Permanent Full Time Are you an organised and proactive coordinator with experience supporting engineers, service teams, or technical operations? Are you looking for an opportunity to develop your career within a growing industrial environment? We are currently recruiting for a Field Service Coordinator to join a successful and well-established organisation based in Droitwich. This role is ideal for someone with experience in service coordination, engineering administration, project support, or a technical environment who enjoys managing multiple priorities and ensuring smooth operational delivery. Working closely with engineers, customers, and internal teams, you will play a key role in coordinating field service activities, managing schedules, preparing documentation, and supporting the successful delivery of installations, maintenance, and reactive service work. Key Responsibilities Coordinate daily field service activities including installations, commissioning, maintenance, and reactive call-outs. Schedule engineers and maintain accurate diaries, ensuring resources are allocated effectively. Confirm customer requirements, service dates, and site access arrangements. Track job progress and update internal systems with accurate information. Act as a key point of contact for customers regarding service visits and updates. Prepare and issue relevant documentation including risk assessments and method statements. Ensure all activities are completed in line with company procedures and health & safety requirements. Review engineer reports and job sheets, coordinating remedial actions and quotations where required. Arrange purchase orders, spare parts, and equipment deliveries to engineers and site locations. Maintain accurate records of engineer stock, tools, and calibration requirements. Support with raising monthly claims, invoices, and general service administration. What We're Looking For Previous experience within service coordination, engineering support, logistics, or technical administration. Strong organisational skills with the ability to manage multiple projects and priorities. Excellent communication skills with the confidence to liaise with customers, engineers, and internal stakeholders. High attention to detail with a structured approach to documentation and administration. Experience using ERP systems and Microsoft Office packages. A proactive, problem-solving attitude with the ability to work independently. Desirable Experience: Background within engineering, industrial, manufacturing, or technical environments. Experience working with health & safety documentation, risk assessments, and compliance processes. What's On Offer Permanent opportunity with a respected and established organisation. Opportunity to develop within a technical and engineering environment. Supportive team culture with ongoing training and development. Varied role with exposure to customers, engineers, and operational projects. If you have experience coordinating service operations and are looking for your next career move within an exciting industrial environment, we would love to hear from you.
Field Service Coordinator Location: Manchester M11 Salary: £27,000 per annum Permanent Full Time Are you an organised and proactive coordinator with experience supporting engineers, service teams, or technical operations? Are you looking for an opportunity to develop your career within a growing industrial environment? We are currently recruiting for a Field Service Coordinator to join a successful and well-established organisation based in Droitwich. This role is ideal for someone with experience in service coordination, engineering administration, project support, or a technical environment who enjoys managing multiple priorities and ensuring smooth operational delivery. Working closely with engineers, customers, and internal teams, you will play a key role in coordinating field service activities, managing schedules, preparing documentation, and supporting the successful delivery of installations, maintenance, and reactive service work. Key Responsibilities Coordinate daily field service activities including installations, commissioning, maintenance, and reactive call-outs. Schedule engineers and maintain accurate diaries, ensuring resources are allocated effectively. Confirm customer requirements, service dates, and site access arrangements. Track job progress and update internal systems with accurate information. Act as a key point of contact for customers regarding service visits and updates. Prepare and issue relevant documentation including risk assessments and method statements. Ensure all activities are completed in line with company procedures and health & safety requirements. Review engineer reports and job sheets, coordinating remedial actions and quotations where required. Arrange purchase orders, spare parts, and equipment deliveries to engineers and site locations. Maintain accurate records of engineer stock, tools, and calibration requirements. Support with raising monthly claims, invoices, and general service administration. What We're Looking For Previous experience within service coordination, engineering support, logistics, or technical administration. Strong organisational skills with the ability to manage multiple projects and priorities. Excellent communication skills with the confidence to liaise with customers, engineers, and internal stakeholders. High attention to detail with a structured approach to documentation and administration. Experience using ERP systems and Microsoft Office packages. A proactive, problem-solving attitude with the ability to work independently. Desirable Experience: Background within engineering, industrial, manufacturing, or technical environments. Experience working with health & safety documentation, risk assessments, and compliance processes. What's On Offer Permanent opportunity with a respected and established organisation. Opportunity to develop within a technical and engineering environment. Supportive team culture with ongoing training and development. Varied role with exposure to customers, engineers, and operational projects. If you have experience coordinating service operations and are looking for your next career move within an exciting industrial environment, we would love to hear from you.
Jul 29, 2026
Full time
Field Service Coordinator Location: Manchester M11 Salary: £27,000 per annum Permanent Full Time Are you an organised and proactive coordinator with experience supporting engineers, service teams, or technical operations? Are you looking for an opportunity to develop your career within a growing industrial environment? We are currently recruiting for a Field Service Coordinator to join a successful and well-established organisation based in Droitwich. This role is ideal for someone with experience in service coordination, engineering administration, project support, or a technical environment who enjoys managing multiple priorities and ensuring smooth operational delivery. Working closely with engineers, customers, and internal teams, you will play a key role in coordinating field service activities, managing schedules, preparing documentation, and supporting the successful delivery of installations, maintenance, and reactive service work. Key Responsibilities Coordinate daily field service activities including installations, commissioning, maintenance, and reactive call-outs. Schedule engineers and maintain accurate diaries, ensuring resources are allocated effectively. Confirm customer requirements, service dates, and site access arrangements. Track job progress and update internal systems with accurate information. Act as a key point of contact for customers regarding service visits and updates. Prepare and issue relevant documentation including risk assessments and method statements. Ensure all activities are completed in line with company procedures and health & safety requirements. Review engineer reports and job sheets, coordinating remedial actions and quotations where required. Arrange purchase orders, spare parts, and equipment deliveries to engineers and site locations. Maintain accurate records of engineer stock, tools, and calibration requirements. Support with raising monthly claims, invoices, and general service administration. What We're Looking For Previous experience within service coordination, engineering support, logistics, or technical administration. Strong organisational skills with the ability to manage multiple projects and priorities. Excellent communication skills with the confidence to liaise with customers, engineers, and internal stakeholders. High attention to detail with a structured approach to documentation and administration. Experience using ERP systems and Microsoft Office packages. A proactive, problem-solving attitude with the ability to work independently. Desirable Experience: Background within engineering, industrial, manufacturing, or technical environments. Experience working with health & safety documentation, risk assessments, and compliance processes. What's On Offer Permanent opportunity with a respected and established organisation. Opportunity to develop within a technical and engineering environment. Supportive team culture with ongoing training and development. Varied role with exposure to customers, engineers, and operational projects. If you have experience coordinating service operations and are looking for your next career move within an exciting industrial environment, we would love to hear from you.
My client is a leading Civil Engineering and Groundworks contractor operating nationally across multiple regional offices, currently looking for a customer care coordinator, based in Tamworth. Built on a reputation for quality, safety, technical expertise and customer service, we work in partnership with major housebuilders and developers to deliver infrastructure, groundworks and civil engineering projects. Purpose of the Role The Customer Care Co-ordinator is responsible for managing customer care cases from initial notification through to successful completion and closure. Acting as the central point of contact for developers, clients, homeowners and internal operational teams, the role ensures defects, enquiries and service requests are handled professionally, efficiently and in line with customer care standards and service level agreements. The role plays a key part in protecting the company's reputation, delivering excellent customer experiences and supporting the achievement of Customer Service Excellence across all regional operations. Key Responsibilities Customer Care Administration Receive, log and manage customer care defects and service requests. Maintain accurate records within the customer care database and management systems. Ensure all customer care cases are correctly allocated and tracked through to completion. Monitor outstanding actions and follow up as required to ensure timely resolution. Customer Communication Act as the first point of contact for customers, homeowners and client representatives. Acknowledge customer care requests within agreed response times. Keep customers informed throughout the lifecycle of each case. Manage customer expectations professionally and courteously. Handle customer concerns and complaints with empathy and professionalism. Co-ordination of Repairs and Inspections Liaise with Contracts Managers, Site Teams, Operatives and Subcontractors to arrange inspections and remedial works. Schedule appointments with homeowners and clients. Issue diary invites and appointment confirmations. Co-ordinate resources to ensure remedial works are completed within agreed timescales. Database and Reporting Maintain accurate records of defects, customer communications, inspections and completed works. Produce reports on response times, completion rates and outstanding customer care cases. Assist in monitoring KPIs and service standards. Identify recurring issues and emerging trends. Commercial and Financial Responsibilities Assist in obtaining quotations for chargeable works. Process approved customer care orders. Support invoice administration and payment tracking where required. Ensure all supporting documentation is accurately recorded. Stakeholder Management Build effective working relationships with: Site Management Teams Contracts Managers Construction Directors Technical Teams Commercial Teams Clients and Developers Homeowners Promote a positive and professional image of the business at all times. Continuous Improvement Support initiatives aimed at improving customer satisfaction and service delivery. Contribute to lessons learned reviews and defect trend analysis. Promote a "right first time" approach by sharing recurring issue data with operational teams. Key Performance Indicators (KPIs) Customer care requests acknowledged within company SLA. Defects logged accurately and on time. Appointment booking timescales achieved. Customer satisfaction levels maintained or improved. Reduction in overdue customer care cases. Accurate maintenance of customer care records and databases. Timely closure of customer care actions. Skills, Knowledge and Experience Essential Previous experience in a customer care, customer service or administration role. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to manage multiple priorities simultaneously. Confident using Microsoft Office packages including Outlook, Word and Excel. Excellent attention to detail. Ability to work effectively with operational and technical teams. Desirable Experience within construction, housebuilding, groundworks or civil engineering. Knowledge of defects management processes. Experience using customer care management systems. Understanding of construction terminology and build processes. Personal Attributes Customer focused. Professional and approachable. Highly organised. Proactive and solution orientated. Calm under pressure. Resilient when dealing with challenging situations. Team player with a positive attitude. Committed to delivering excellent customer service. Career Development Opportunities This role offers progression opportunities into: Senior Customer Care Co-ordinator Customer Care Manager Head of Customer Care with continued development in customer service excellence, quality assurance and operational support within the Groundworks and Civil Engineering sector. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Jul 29, 2026
Full time
My client is a leading Civil Engineering and Groundworks contractor operating nationally across multiple regional offices, currently looking for a customer care coordinator, based in Tamworth. Built on a reputation for quality, safety, technical expertise and customer service, we work in partnership with major housebuilders and developers to deliver infrastructure, groundworks and civil engineering projects. Purpose of the Role The Customer Care Co-ordinator is responsible for managing customer care cases from initial notification through to successful completion and closure. Acting as the central point of contact for developers, clients, homeowners and internal operational teams, the role ensures defects, enquiries and service requests are handled professionally, efficiently and in line with customer care standards and service level agreements. The role plays a key part in protecting the company's reputation, delivering excellent customer experiences and supporting the achievement of Customer Service Excellence across all regional operations. Key Responsibilities Customer Care Administration Receive, log and manage customer care defects and service requests. Maintain accurate records within the customer care database and management systems. Ensure all customer care cases are correctly allocated and tracked through to completion. Monitor outstanding actions and follow up as required to ensure timely resolution. Customer Communication Act as the first point of contact for customers, homeowners and client representatives. Acknowledge customer care requests within agreed response times. Keep customers informed throughout the lifecycle of each case. Manage customer expectations professionally and courteously. Handle customer concerns and complaints with empathy and professionalism. Co-ordination of Repairs and Inspections Liaise with Contracts Managers, Site Teams, Operatives and Subcontractors to arrange inspections and remedial works. Schedule appointments with homeowners and clients. Issue diary invites and appointment confirmations. Co-ordinate resources to ensure remedial works are completed within agreed timescales. Database and Reporting Maintain accurate records of defects, customer communications, inspections and completed works. Produce reports on response times, completion rates and outstanding customer care cases. Assist in monitoring KPIs and service standards. Identify recurring issues and emerging trends. Commercial and Financial Responsibilities Assist in obtaining quotations for chargeable works. Process approved customer care orders. Support invoice administration and payment tracking where required. Ensure all supporting documentation is accurately recorded. Stakeholder Management Build effective working relationships with: Site Management Teams Contracts Managers Construction Directors Technical Teams Commercial Teams Clients and Developers Homeowners Promote a positive and professional image of the business at all times. Continuous Improvement Support initiatives aimed at improving customer satisfaction and service delivery. Contribute to lessons learned reviews and defect trend analysis. Promote a "right first time" approach by sharing recurring issue data with operational teams. Key Performance Indicators (KPIs) Customer care requests acknowledged within company SLA. Defects logged accurately and on time. Appointment booking timescales achieved. Customer satisfaction levels maintained or improved. Reduction in overdue customer care cases. Accurate maintenance of customer care records and databases. Timely closure of customer care actions. Skills, Knowledge and Experience Essential Previous experience in a customer care, customer service or administration role. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to manage multiple priorities simultaneously. Confident using Microsoft Office packages including Outlook, Word and Excel. Excellent attention to detail. Ability to work effectively with operational and technical teams. Desirable Experience within construction, housebuilding, groundworks or civil engineering. Knowledge of defects management processes. Experience using customer care management systems. Understanding of construction terminology and build processes. Personal Attributes Customer focused. Professional and approachable. Highly organised. Proactive and solution orientated. Calm under pressure. Resilient when dealing with challenging situations. Team player with a positive attitude. Committed to delivering excellent customer service. Career Development Opportunities This role offers progression opportunities into: Senior Customer Care Co-ordinator Customer Care Manager Head of Customer Care with continued development in customer service excellence, quality assurance and operational support within the Groundworks and Civil Engineering sector. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
Program Management Office Analyst Location: Bristol (Hybrid) Salary: Up to 45k Job Type: Full-time About the Role We're looking for an organised and proactive PMO Analyst to join a growing Programme Management Office, supporting the successful delivery of client implementations, business change initiatives, and internal projects. This is an excellent opportunity for someone who enjoys working in a fast-paced, collaborative environment and is passionate about improving project delivery, governance, and stakeholder engagement. You'll work alongside Project Managers, Business Analysts, Delivery teams, and senior stakeholders to ensure projects are delivered on time, within budget, and to a high standard. Key Responsibilities Support project delivery through effective planning, coordination, reporting and governance. Create and maintain detailed project plans, schedules and delivery documentation. Monitor project progress, risks, issues, assumptions and dependencies (RAID). Produce accurate project reporting and management information for senior stakeholders. Support governance processes, project controls and change management activities. Coordinate project documentation, registers and organisational records. Assist with resource planning and project tracking across multiple initiatives. Identify opportunities to improve delivery processes and promote best practice across the PMO. Support project teams with data analysis, reporting and continuous improvement initiatives. Build strong working relationships with internal teams and external stakeholders. We're looking for someone who has: At least 3 years' experience in a PMO Analyst, Project Coordinator, Project Manager or Client Delivery role. Experience within regulated industries is advantageous. Strong knowledge of project management methodologies and governance frameworks. Experience managing project reporting, risks, issues and delivery documentation. Excellent stakeholder management and communication skills. Strong analytical and problem-solving abilities. Experience producing high-quality reports and presenting information to a range of audiences. Excellent planning, organisation and time management skills. The ability to work independently while collaborating effectively with cross-functional teams. A proactive mindset with a continuous improvement focus. Experience using Microsoft Project or similar project planning tools is desirable. What You'll Bring Strong attention to detail. A collaborative and positive approach. Confidence working with senior stakeholders. A customer-focused mindset. Resilience and adaptability in a changing environment. A commitment to delivering high-quality outcomes.
Jul 29, 2026
Full time
Program Management Office Analyst Location: Bristol (Hybrid) Salary: Up to 45k Job Type: Full-time About the Role We're looking for an organised and proactive PMO Analyst to join a growing Programme Management Office, supporting the successful delivery of client implementations, business change initiatives, and internal projects. This is an excellent opportunity for someone who enjoys working in a fast-paced, collaborative environment and is passionate about improving project delivery, governance, and stakeholder engagement. You'll work alongside Project Managers, Business Analysts, Delivery teams, and senior stakeholders to ensure projects are delivered on time, within budget, and to a high standard. Key Responsibilities Support project delivery through effective planning, coordination, reporting and governance. Create and maintain detailed project plans, schedules and delivery documentation. Monitor project progress, risks, issues, assumptions and dependencies (RAID). Produce accurate project reporting and management information for senior stakeholders. Support governance processes, project controls and change management activities. Coordinate project documentation, registers and organisational records. Assist with resource planning and project tracking across multiple initiatives. Identify opportunities to improve delivery processes and promote best practice across the PMO. Support project teams with data analysis, reporting and continuous improvement initiatives. Build strong working relationships with internal teams and external stakeholders. We're looking for someone who has: At least 3 years' experience in a PMO Analyst, Project Coordinator, Project Manager or Client Delivery role. Experience within regulated industries is advantageous. Strong knowledge of project management methodologies and governance frameworks. Experience managing project reporting, risks, issues and delivery documentation. Excellent stakeholder management and communication skills. Strong analytical and problem-solving abilities. Experience producing high-quality reports and presenting information to a range of audiences. Excellent planning, organisation and time management skills. The ability to work independently while collaborating effectively with cross-functional teams. A proactive mindset with a continuous improvement focus. Experience using Microsoft Project or similar project planning tools is desirable. What You'll Bring Strong attention to detail. A collaborative and positive approach. Confidence working with senior stakeholders. A customer-focused mindset. Resilience and adaptability in a changing environment. A commitment to delivering high-quality outcomes.
Civils Project Manager - District Heating Networks Role Purpose The Civils Project Manager will be responsible for the safe, efficient, and successful delivery of district heating and heat network infrastructure projects. The role will lead all aspects of project delivery, including planning, construction, stakeholder management, commercial performance, and programme control, ensuring projects are completed on time, within budget, and to the required quality standards. Key Responsibilities Manage district heating and heat network projects from contract award through to completion and handover. Lead multidisciplinary project teams, subcontractors, and suppliers to achieve project objectives. Develop and manage project programmes, budgets, resource plans, and risk registers. Oversee the installation of district heating pipework, valve chambers, energy centres, and associated civil engineering works. Coordinate utility searches, diversions, permits, traffic management, and stakeholder interfaces. Manage NEC or equivalent contracts, including change control, compensation events, and commercial reporting. Ensure compliance with all health, safety, environmental, and quality requirements. Act as the primary point of contact for clients, local authorities, highways authorities, consultants, and utility providers. Monitor project performance and produce regular progress, cost, and programme reports. Manage temporary works, lifting operations, logistics planning, and construction activities in complex urban environments. Experience Required Proven experience delivering district heating, heat network, utility, or major civil infrastructure projects. Strong project management background with responsibility for programme, budget, quality, and stakeholder management. Experience managing the installation of pre-insulated buried pipework and associated civil engineering works. Knowledge of deep excavations, utility interfaces, highway works, reinstatement, and street works requirements. Experience working within live urban environments and coordinating multiple stakeholders and statutory authorities. Demonstrable experience managing subcontractors, supply chain partners, and site delivery teams. Strong understanding of project controls, risk management, procurement, and contract administration. Experience delivering projects under NEC contracts or similar forms of contract. Proven ability to lead projects from design and planning through construction, commissioning, and handover. Qualifications & Skills Degree, HNC/HND, or equivalent qualification in Civil Engineering, Construction Management, or a related discipline. SMSTS certification. Temporary Works Coordinator qualification desirable. Professional membership such as ICE, MCIOB, APM, or equivalent desirable. Strong commercial awareness and contract management skills. Excellent communication, leadership, and stakeholder management abilities. Proficient in project planning and reporting software. Personal Attributes Strong leader with the ability to motivate teams and drive project performance. Proactive and solutions-focused approach. Excellent organisational and decision-making skills. Ability to manage multiple priorities in a fast-paced project environment. Committed to delivering projects safely, efficiently, and to a high standard of quality. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit (url removed) Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Jul 29, 2026
Contractor
Civils Project Manager - District Heating Networks Role Purpose The Civils Project Manager will be responsible for the safe, efficient, and successful delivery of district heating and heat network infrastructure projects. The role will lead all aspects of project delivery, including planning, construction, stakeholder management, commercial performance, and programme control, ensuring projects are completed on time, within budget, and to the required quality standards. Key Responsibilities Manage district heating and heat network projects from contract award through to completion and handover. Lead multidisciplinary project teams, subcontractors, and suppliers to achieve project objectives. Develop and manage project programmes, budgets, resource plans, and risk registers. Oversee the installation of district heating pipework, valve chambers, energy centres, and associated civil engineering works. Coordinate utility searches, diversions, permits, traffic management, and stakeholder interfaces. Manage NEC or equivalent contracts, including change control, compensation events, and commercial reporting. Ensure compliance with all health, safety, environmental, and quality requirements. Act as the primary point of contact for clients, local authorities, highways authorities, consultants, and utility providers. Monitor project performance and produce regular progress, cost, and programme reports. Manage temporary works, lifting operations, logistics planning, and construction activities in complex urban environments. Experience Required Proven experience delivering district heating, heat network, utility, or major civil infrastructure projects. Strong project management background with responsibility for programme, budget, quality, and stakeholder management. Experience managing the installation of pre-insulated buried pipework and associated civil engineering works. Knowledge of deep excavations, utility interfaces, highway works, reinstatement, and street works requirements. Experience working within live urban environments and coordinating multiple stakeholders and statutory authorities. Demonstrable experience managing subcontractors, supply chain partners, and site delivery teams. Strong understanding of project controls, risk management, procurement, and contract administration. Experience delivering projects under NEC contracts or similar forms of contract. Proven ability to lead projects from design and planning through construction, commissioning, and handover. Qualifications & Skills Degree, HNC/HND, or equivalent qualification in Civil Engineering, Construction Management, or a related discipline. SMSTS certification. Temporary Works Coordinator qualification desirable. Professional membership such as ICE, MCIOB, APM, or equivalent desirable. Strong commercial awareness and contract management skills. Excellent communication, leadership, and stakeholder management abilities. Proficient in project planning and reporting software. Personal Attributes Strong leader with the ability to motivate teams and drive project performance. Proactive and solutions-focused approach. Excellent organisational and decision-making skills. Ability to manage multiple priorities in a fast-paced project environment. Committed to delivering projects safely, efficiently, and to a high standard of quality. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit (url removed) Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Administrative Coordinator Location: Basingstoke Salary: £13.00 per hour Job Type: Full-time, Temporary (Approx. 8 weeks) Immediate Start Available We are seeking a reliable and proactive Administrative Coordinator to join a busy team in Basingstoke on a temporary basis. This role is essential for providing support during a period of staff absence. It offers a unique opportunity to contribute significantly to the smooth operation of our services, ensuring a positive impact on the community we support. Day-to-day of the role: Provide administrative support to the Service Manager and the wider team. Attend meetings and one-to-one sessions to take accurate minutes and notes. Maintain records and support general office administration. Assist with the coordination of daily activities and team requirements. Run errands and support with practical tasks for clients, including collecting essential items such as food, clothing, or sleeping bags. Act as a flexible support resource across the service as needs arise. Required Skills & Qualifications: Previous experience in an administrative or coordination role. Strong organisational skills and attention to detail. Excellent written and verbal communication skills. Ability to work independently and use initiative. A flexible and positive approach to supporting a busy team. Confidence working within a client-focused environment. A valid DBS certificate issued within the last 12 months is preferred. Full UK driving licence and access to your own vehicle is preferred. Benefits: Competitive hourly rate of £13.00. Full-time hours for approximately 8 weeks, this maybe extended. Immediate start available. A varied and rewarding role where no two days are the same. Opportunity to support a dedicated team delivering valuable services within the community. If you're an organised administrator who can hit the ground running and enjoys supporting both teams and clients, we'd love to hear from you. Apply today to be considered for this immediate-start opportunity in Basingstoke. Please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.
Jul 29, 2026
Seasonal
Administrative Coordinator Location: Basingstoke Salary: £13.00 per hour Job Type: Full-time, Temporary (Approx. 8 weeks) Immediate Start Available We are seeking a reliable and proactive Administrative Coordinator to join a busy team in Basingstoke on a temporary basis. This role is essential for providing support during a period of staff absence. It offers a unique opportunity to contribute significantly to the smooth operation of our services, ensuring a positive impact on the community we support. Day-to-day of the role: Provide administrative support to the Service Manager and the wider team. Attend meetings and one-to-one sessions to take accurate minutes and notes. Maintain records and support general office administration. Assist with the coordination of daily activities and team requirements. Run errands and support with practical tasks for clients, including collecting essential items such as food, clothing, or sleeping bags. Act as a flexible support resource across the service as needs arise. Required Skills & Qualifications: Previous experience in an administrative or coordination role. Strong organisational skills and attention to detail. Excellent written and verbal communication skills. Ability to work independently and use initiative. A flexible and positive approach to supporting a busy team. Confidence working within a client-focused environment. A valid DBS certificate issued within the last 12 months is preferred. Full UK driving licence and access to your own vehicle is preferred. Benefits: Competitive hourly rate of £13.00. Full-time hours for approximately 8 weeks, this maybe extended. Immediate start available. A varied and rewarding role where no two days are the same. Opportunity to support a dedicated team delivering valuable services within the community. If you're an organised administrator who can hit the ground running and enjoys supporting both teams and clients, we'd love to hear from you. Apply today to be considered for this immediate-start opportunity in Basingstoke. Please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.