Logistics & Customer Coordinator Location: Twyford, Hampshire Pay: 13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm We're seeking a Logistics & Customer Coordinator to join a growing and values-led business based in Twyford. This role is ideal for someone who thrives in a busy logistics environment, enjoys variety in their day, and takes pride in delivering excellent service to customers and colleagues alike. Purpose of the Role The Logistics & Customer Coordinator plays a key part in supporting daily operations, ensuring smooth delivery processes, accurate administration, and outstanding customer service. Working closely with the Customer Services Manager, you'll help maintain the business's strong reputation for quality and reliability while contributing positively to team morale and efficiency. What We're Looking For We're looking for someone with drive, motivation, and plenty of common sense , someone who enjoys problem-solving, takes initiative, and delivers first-class customer service . You'll be a good communicator who can think on your feet and work effectively in a fast-paced environment. Key Responsibilities Manage day-to-day logistics and customer service activities in line with company procedures. Deliver outstanding customer service at every stage of the process. Handle inbound calls and sales enquiries, process orders, and plan efficient delivery routes. Organise vehicle loading, maintain customer and order data using SAP, and assist with stock coordination. Liaise with the Sales, Accounts, and Operations teams to resolve queries promptly. Keep product knowledge up to date and inform customers of new products and developments. Support with basic bookkeeping tasks and assist with deliveries when required. Follow Health & Safety procedures, reporting any issues as needed. Collaborate with other departments and communicate clearly via phone, email, and meetings. Skills & Experience Experience in logistics, warehouse administration, or a similar role. Knowledge of logistics or transport management systems (SAP experience an advantage). Basic accounting knowledge and confidence with data entry. Excellent organisational and time-management skills. Strong communication and customer service skills. Personal Attributes Driven, reliable, and proactive, with strong problem-solving skills. A team player who values collaboration, continuous improvement, and great service. Committed to ethical working and upholding company values. Working Hours This is a full-time position , working Monday to Friday, 8:30am - 5:00pm , with the occasional bank holiday or weekend shift. Flexibility is required to cover an early shift (AM) when needed. This is a fantastic opportunity for someone ready to make a difference in a fast-moving logistics team and grow with a company that values its people, customers, and community. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 02, 2026
Full time
Logistics & Customer Coordinator Location: Twyford, Hampshire Pay: 13.50 per hour Hours: Monday to Friday, 8:30am - 5:00pm We're seeking a Logistics & Customer Coordinator to join a growing and values-led business based in Twyford. This role is ideal for someone who thrives in a busy logistics environment, enjoys variety in their day, and takes pride in delivering excellent service to customers and colleagues alike. Purpose of the Role The Logistics & Customer Coordinator plays a key part in supporting daily operations, ensuring smooth delivery processes, accurate administration, and outstanding customer service. Working closely with the Customer Services Manager, you'll help maintain the business's strong reputation for quality and reliability while contributing positively to team morale and efficiency. What We're Looking For We're looking for someone with drive, motivation, and plenty of common sense , someone who enjoys problem-solving, takes initiative, and delivers first-class customer service . You'll be a good communicator who can think on your feet and work effectively in a fast-paced environment. Key Responsibilities Manage day-to-day logistics and customer service activities in line with company procedures. Deliver outstanding customer service at every stage of the process. Handle inbound calls and sales enquiries, process orders, and plan efficient delivery routes. Organise vehicle loading, maintain customer and order data using SAP, and assist with stock coordination. Liaise with the Sales, Accounts, and Operations teams to resolve queries promptly. Keep product knowledge up to date and inform customers of new products and developments. Support with basic bookkeeping tasks and assist with deliveries when required. Follow Health & Safety procedures, reporting any issues as needed. Collaborate with other departments and communicate clearly via phone, email, and meetings. Skills & Experience Experience in logistics, warehouse administration, or a similar role. Knowledge of logistics or transport management systems (SAP experience an advantage). Basic accounting knowledge and confidence with data entry. Excellent organisational and time-management skills. Strong communication and customer service skills. Personal Attributes Driven, reliable, and proactive, with strong problem-solving skills. A team player who values collaboration, continuous improvement, and great service. Committed to ethical working and upholding company values. Working Hours This is a full-time position , working Monday to Friday, 8:30am - 5:00pm , with the occasional bank holiday or weekend shift. Flexibility is required to cover an early shift (AM) when needed. This is a fantastic opportunity for someone ready to make a difference in a fast-moving logistics team and grow with a company that values its people, customers, and community. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
Aug 02, 2026
Full time
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
Aug 02, 2026
Full time
SIPP Team Administrator London/Hybrid FTC - 6 Months Salary circa £35,000 - £38,000 Purpose Provide administrative support to the SIPP team, on-boarding, maintaining, and monitoring all administration of the SIPP operations ensuring quality service and adherence to service levels. This will involve liaising with colleagues, internal and external clients and third parties. Requirements of the firm and the regulator must always be met. Responsibilities SIPP Administration Process and checking all SIPP client on boarding. Checking all documentation before final submission to ensure it complies with company and HMRC guidelines Set up and maintain client, portfolio and account data in company and Pershing systems in an accurate and timely manner Ensuring all payrolls are processed in an accurate and timely manner Monitoring all benefit requests and maintaining sell and withdraws via internal systems and operation teams to ensure payroll is met Completing AML checks for new and existing clients - including KYC and bank account validation checks Process contribution payments into the SIPP and set up Direct Debits via GoCardless when required Managing account opening, taking benefit, contribution and other documentation with third party administrator to ensure SLA is met. Completing daily reconciliations and supporting reconciliation of all SIPP bank accounts Issuing all correspondence produced by third party administrator to clients. Responding to all client queries internally and externally. Efficiently and effectively answering telephone and email queries from intermediaries, escalating in a minority of cases as appropriate Ensure compliance with industry regulation - specifically MiFID II and AEOI legislation Liaise closely with front office and Transitions teams to ensure efficient completion of SIPP on boarding and SIPP transfers Error and complaints handling if required Completion of systems testing if required Own SIPP fee processes Update daily Management Information and any adhoc requests requested Identify new and make changes to all SIPP procedures - draft and discuss changes where necessary for approval Provide input into daily weekly calls with SIPP team and Third-Party administrator Other Provide clear and accurate reports to Line Manager relating to any data capture, missing information or management information requested Build good and lasting relationships with clients and third parties (internal and external). Understand their motivations Act promptly and professionally to resolve client (internal and external) and colleague enquiries or concerns Adhere to procedures and policies Other responsibilities as reasonably required by line manager Skills: Accuracy, thoroughness, and attention to detail Excellent telephone manner including the ability to actively listen to, troubleshoot and resolve customer queries. Organisation and prioritisation skills to manage own workload to meet deadlines Good communication skills (oral and written) in order to deal with queries received via telephone, email and face to face, and to ensure responses and updates are both clear and relevant and have client focus insight. Ability to see things through to their logical conclusion, think strategically and keep client focus Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently Knowledge: 1-3 years of Pension and SIPP experience is desirable Experience of payroll processing preferred Experience within a wealth management or asset management environment is desirable Strong knowledge of client account records, including AML client ID guidelines Understanding and knowledge of MiFID II requirements Knowledge of Pershing NEXUS system is an advantage Familiarisation with Dunstan Thomas' Imago Back Office software to be able to look up information when answering queries Knowledge of Electronic reregistration and Origo and Altus is an advantage Qualifications: Completion of the CII certificate in pensions administration (FA2) would be an advantage Other relevant information Reports to the SIPP Service Team Manager and will be working closely with the SIPP Oversight Manager. Subscribe to companys Mission and Tenets and Treating Customers Fairly initiatives This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required Flexible attitude to duties as training will be given in all aspects of the operations roles Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours
The Guinness Partnership
Almondsbury, Gloucestershire
JOB DESCRIPTION Would you like to join our Independent Living Team as a Housing Assistant and help us to deliver an excellent service for our residents? We have a permanent, full-time, 35-hours-per-week opportunity at our Extra Care Scheme in Okehampton. This is a great opportunity for anyone who is a customer-focused team player. You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, ensuring the delivery of a safe and secure service provision that exceeds resident expectations. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be confident in providing advice and guidance , but you will also be a strong collaborator with a willingness to go the extra mile. You will also be able to demonstrate: Experience of working with customers and acting on their feedback to deliver great customer service. Able to work together and communicate well with others. Sets high standards for themselves, with a focus on performance and excellence. Demonstrates a positive, proactive, and enthusiastic approach. Good level of IT skills and knowledge. Good oral and written communications. Good administration skills. Basic understanding of Health & Safety requirements & best practice. If this sounds like the role you have been looking for, we would like to hear from you, apply today. To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and a covering letter detailing how you meet the essential criteria. TGPCVL
Aug 02, 2026
Full time
JOB DESCRIPTION Would you like to join our Independent Living Team as a Housing Assistant and help us to deliver an excellent service for our residents? We have a permanent, full-time, 35-hours-per-week opportunity at our Extra Care Scheme in Okehampton. This is a great opportunity for anyone who is a customer-focused team player. You will be part of a dedicated team where you will work with the Extra Care Scheme Manager to provide a high-quality housing management service, ensuring the delivery of a safe and secure service provision that exceeds resident expectations. What we are looking for We are a resident-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be confident in providing advice and guidance , but you will also be a strong collaborator with a willingness to go the extra mile. You will also be able to demonstrate: Experience of working with customers and acting on their feedback to deliver great customer service. Able to work together and communicate well with others. Sets high standards for themselves, with a focus on performance and excellence. Demonstrates a positive, proactive, and enthusiastic approach. Good level of IT skills and knowledge. Good oral and written communications. Good administration skills. Basic understanding of Health & Safety requirements & best practice. If this sounds like the role you have been looking for, we would like to hear from you, apply today. To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile. Please apply with a CV and a covering letter detailing how you meet the essential criteria. TGPCVL
As a Data Centre Senior Construction Manager you will be a part of creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centres. Amazon Construction Managers are part of a fast-paced team delivering data centres for our Customers. Our data centres are industry leading examples of energy efficient, cost effective designs. The Data Centre Senior Construction Manager is ultimately responsible for the oversight and review of all disciplines including civil, structural, architectural electrical, mechanical, controls and commissioning. The Construction Manager will administer all construction contracts ensuring full compliance including all commercial elements. At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling systems. We are diverse, upbeat, creative, team of engineers and managers working on a daily basis to develop innovative data centres for our Customers. Key job responsibilities The Data Centre Construction Manager will be responsible for: - Construction project management and oversight of construction related activities as they relate to new builds or general capital projects. This will include the ownership of the project scope, timeline, and budget. - Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases. - Work with general contractors and vendors to deliver efficient and high quality project turn-overs. - Lead negotiations with general contractors and evaluate bids/proposals with detail and accuracy. - Creation of construction project scope and request for proposals. - Capital requests/financial analysis of construction work including change orders, purchase orders, and invoicing. - Construction project management for specific initiatives aimed at increasing the resiliency of our data centres. - Reviews of electrical and mechanical designs associated with the construction of new data centres or the optimisation of existing data centres. - Construction submittal review. - Construction project quality control including the creation of a commissioning plan and support of the commissioning process. - Recording and reporting key construction metrics to team members and management. - Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment or electrical failures. - Role will be based on data centre sites in construction. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience in vendor management - Experience in a data center or other critical environment - Experience in data center engineering or operations - Experience with Microsoft Office including Outlook, Word, and Excel PREFERRED QUALIFICATIONS - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 02, 2026
Full time
As a Data Centre Senior Construction Manager you will be a part of creative, efficient team tasked with tackling fascinating and challenging problems building and supporting the operations of Amazon owned data centres. Amazon Construction Managers are part of a fast-paced team delivering data centres for our Customers. Our data centres are industry leading examples of energy efficient, cost effective designs. The Data Centre Senior Construction Manager is ultimately responsible for the oversight and review of all disciplines including civil, structural, architectural electrical, mechanical, controls and commissioning. The Construction Manager will administer all construction contracts ensuring full compliance including all commercial elements. At Amazon we leverage unique opportunities presented to us by owning everything from the substation, to the server, and back to the cooling systems. We are diverse, upbeat, creative, team of engineers and managers working on a daily basis to develop innovative data centres for our Customers. Key job responsibilities The Data Centre Construction Manager will be responsible for: - Construction project management and oversight of construction related activities as they relate to new builds or general capital projects. This will include the ownership of the project scope, timeline, and budget. - Direct interface with construction general contractors during the bidding, award, execution, and project closeout/punch list phases. - Work with general contractors and vendors to deliver efficient and high quality project turn-overs. - Lead negotiations with general contractors and evaluate bids/proposals with detail and accuracy. - Creation of construction project scope and request for proposals. - Capital requests/financial analysis of construction work including change orders, purchase orders, and invoicing. - Construction project management for specific initiatives aimed at increasing the resiliency of our data centres. - Reviews of electrical and mechanical designs associated with the construction of new data centres or the optimisation of existing data centres. - Construction submittal review. - Construction project quality control including the creation of a commissioning plan and support of the commissioning process. - Recording and reporting key construction metrics to team members and management. - Drive teams to perform troubleshooting and root-cause failure analysis associated with equipment or electrical failures. - Role will be based on data centre sites in construction. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience in vendor management - Experience in a data center or other critical environment - Experience in data center engineering or operations - Experience with Microsoft Office including Outlook, Word, and Excel PREFERRED QUALIFICATIONS - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Aug 02, 2026
Full time
hackajob is collaborating with DXC Technology to connect them with exceptional professionals for this role. Job Description: Location: Farnborough, Hampshire, UK Employment Type: Permanent, Full-Time Security Clearance: Developed Vetting (DV) - Essential DXC Technology is seeking a highly skilled Master Scheduler to support delivery across a secure, high-profile client environment. This is a critical role responsible for developing, maintaining, and assuring integrated project and programme schedules, ensuring alignment across multiple workstreams, dependencies, and stakeholders. At DXC Technology, we are committed to creating an inclusive workplace where everyone can thrive. We actively encourage applications from neurodiverse individuals, women, and other underrepresented groups in technology. Job Description Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Reporting Line Reports to: Operational Service Management (OSM) Manager / IT Service Delivery Director Direct Reports: Service Desk Team Leads, Senior Service Desk Analysts, Service Desk Analysts Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes to minimise business impact and ensure timely resolution Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans Ensure accurate and timely production of daily, weekly, and monthly operational reports Manage service desk budgets, forecasting costs, and identifying cost optimisation opportunities Oversee vendor and third-party supplier relationships relevant to Service Desk tooling and services Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management Maintain and improve standard operating procedures (SOPs), work instructions, runbooks, and knowledge articles Drive adoption of ITIL processes across the team, ensuring consistent and repeatable service delivery Support Major Incident Management (MIM) and contribute to Problem Management activities to reduce repeat incidents Ensure effective Change Enablement awareness within the team to minimise change-related incidents Govern the Service Catalogue, ensuring offerings are current, clearly defined, and aligned to business needs Ensure compliance with Information Security Management policies and data protection regulations (e.g., GDPR) Customer Experience Champion a customer-first culture across the Service Desk team, embedding customer experience into every interaction Analyse customer feedback (CSAT/NPS) and implement targeted improvements based on insights Ensure professional, empathetic, and efficient communication at all customer touchpoints - phone, email, chat, portal, and walk-up Build and maintain strong relationships with key business stakeholders through regular engagement Act as the escalation point for customer complaints, ensuring swift and satisfactory resolution within agreed timeframes Design and implement customer journey mapping to identify pain points and optimise the support experience Develop and maintain a communication strategy for planned outages, service changes, and major incidents Establish and monitor Voice of the Customer (VoC) programmes to capture qualitative and quantitative feedback Continual Service Improvement (CSI) Identify, propose, and implement service improvements through data-driven analysis and trend identification Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits Leverage automation, AI, and self-service opportunities to improve efficiency and user experience Conduct root cause analysis on SLA breaches and recurring issues, implementing corrective and preventive actions Benchmark service performance against industry standards and best practices (e.g., SDI, HDI benchmarks) Lead regular improvement workshops with the team to generate ideas and foster innovation Implement shift-left strategies to empower Level 1 resolution and reduce unnecessary escalations Track and report on improvement initiative ROI and business value delivered People Management & Development Lead, coach, and develop a team of Service Desk Analysts and Team Leads (typically 15-50+ staff) Manage workforce planning, shift scheduling, and resource allocation to meet demand across 24/7 or extended hours operations Conduct regular 1:1s, performance reviews, and personal development planning Foster a positive, high-performance team culture with clear accountability and recognition Identify training needs and ensure the team maintains relevant technical and ITIL certifications Manage recruitment, onboarding, and retention strategies to minimise attrition Implement quality assurance frameworks including call monitoring, ticket audits, and coaching programmes Promote diversity, inclusion, and wellbeing within the team Manage absence, performance issues, and disciplinary matters in line with HR policies Technology & Tooling Oversee the effective use and configuration of ITSM platforms Drive adoption of self-service portals, knowledge bases, and virtual agent/chatbot technologies Identify and implement automation opportunities (e.g., password resets, ticket routing, auto-categorisation) Ensure telephony/ACD systems are optimised for call routing, IVR, and reporting Collaborate with IT teams on tool enhancements, integrations, and upgrades Evaluate emerging technologies and make recommendations for adoption At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
"Find your role" At Asda Opticians, there is nothing more important than the health and wellbeing of our customers, our priority is to always put them first by delivering high quality patient care and service. A typical day will involve completing eye examinations, contact lens and extended service examinations. You will be working alongside our Dispensing Optician Manager to support our colleagues with training, coaching and maintaining all our departmental standards. Due to our extended service contracts with the NHS, we're committed to delivering a wide range of care for the treatment and monitoring of eye conditions and will support you to gain any additional accreditations you may need to be able to deliver these services. At Asda, we are extremely passionate and committed to providing our Optometrists with all the training they will need to fulfil their role and enhance their skills. Not only do we have a fantastic CPD programme, but we also offer protected time to our Optometrists to complete further accreditations, funded by Asda. This ensures you have the full training package to meet the ever-changing eye care needs of our customers. It's all about developing and supporting you to reach your full potential. At Asda, we offer a range of professional development programmes. One optional opportunity for our GOC registered professionals is to supervise students - a rewarding way to support the next generation of optical professionals, while also enhancing your own skills and development. With in store, regional and home office teams you will be fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. Rota: Week 1: Wednesday & Saturday 09:00 - 17:25 (25 minute unpaid lunch) OR 9 - 17:50 (50 minute unpaid lunch) Week 2: Monday & Wednesday 09:00 - 17:25 (25 minute unpaid lunch) OR 9 - 17:50 (50 minute unpaid lunch) "Let's find out about you" We are seeking a dedicated Optometrist to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled candidate who is eager to join us, contribute to our store's excellent service levels, and foster positive relationships within our team and the wider community. At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. You'll be: A fully qualified optometrist registered with the GOC A registered performer with your NHS area team or health board MECs or WECs accredited (or willing to gain accreditation within 12 months of joining Asda - funded and supported by us) On track to meet the statutory points requirement for CPD Able to use your skills and passion for the role to deliver a memorable customer experience Passionate about developing new patient services and shaping the culture of the department When applying to any of our Optical positions, you must be registered with the General Optical Council (GOC) for the relevant professional role type you have applied for. Along with this, you'll be required to have evidence of Right To Work in the UK. Within the compliance process, we'll ask you to provide evidence of being on the NHS performer list for the nation you wish to work in, along with providing 2 clinical references. If applying in Wales, we'll ask you to provide evidence of your WECS accreditation & WGOS module accreditation. Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. Find your everything Apply here
Aug 02, 2026
Full time
"Find your role" At Asda Opticians, there is nothing more important than the health and wellbeing of our customers, our priority is to always put them first by delivering high quality patient care and service. A typical day will involve completing eye examinations, contact lens and extended service examinations. You will be working alongside our Dispensing Optician Manager to support our colleagues with training, coaching and maintaining all our departmental standards. Due to our extended service contracts with the NHS, we're committed to delivering a wide range of care for the treatment and monitoring of eye conditions and will support you to gain any additional accreditations you may need to be able to deliver these services. At Asda, we are extremely passionate and committed to providing our Optometrists with all the training they will need to fulfil their role and enhance their skills. Not only do we have a fantastic CPD programme, but we also offer protected time to our Optometrists to complete further accreditations, funded by Asda. This ensures you have the full training package to meet the ever-changing eye care needs of our customers. It's all about developing and supporting you to reach your full potential. At Asda, we offer a range of professional development programmes. One optional opportunity for our GOC registered professionals is to supervise students - a rewarding way to support the next generation of optical professionals, while also enhancing your own skills and development. With in store, regional and home office teams you will be fully supported in all aspects of your role whether your query is clinical or service based there is always someone on hand to offer expert advice and support. Rota: Week 1: Wednesday & Saturday 09:00 - 17:25 (25 minute unpaid lunch) OR 9 - 17:50 (50 minute unpaid lunch) Week 2: Monday & Wednesday 09:00 - 17:25 (25 minute unpaid lunch) OR 9 - 17:50 (50 minute unpaid lunch) "Let's find out about you" We are seeking a dedicated Optometrist to join our dynamic team, committed to excellence in healthcare. We are looking for a skilled candidate who is eager to join us, contribute to our store's excellent service levels, and foster positive relationships within our team and the wider community. At Asda, it's all about the service and creating a memorable experience for our customers so you will be able use clinical skills and passion for your role to help achieve this. You'll be: A fully qualified optometrist registered with the GOC A registered performer with your NHS area team or health board MECs or WECs accredited (or willing to gain accreditation within 12 months of joining Asda - funded and supported by us) On track to meet the statutory points requirement for CPD Able to use your skills and passion for the role to deliver a memorable customer experience Passionate about developing new patient services and shaping the culture of the department When applying to any of our Optical positions, you must be registered with the General Optical Council (GOC) for the relevant professional role type you have applied for. Along with this, you'll be required to have evidence of Right To Work in the UK. Within the compliance process, we'll ask you to provide evidence of being on the NHS performer list for the nation you wish to work in, along with providing 2 clinical references. If applying in Wales, we'll ask you to provide evidence of your WECS accreditation & WGOS module accreditation. Everything you'll love You will also get an excellent benefits package including: Discretionary company bonus Company pension up to 7% matched 15% colleague discount in store and online. Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Your professional indemnity insurance GOC fees paid CET package Flexible working patterns in accordance with 7 days opening Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. Find your everything Apply here
Operations Coordinator Belfast City Council 16.90 per hour Flexible shifts including evenings, weekends, bank and public holidays Enhanced Access NI clearance required Help Keep Belfast Moving Are you an organised, proactive leader who thrives in a fast-paced environment? Do you enjoy coordinating people, solving problems, and ensuring exceptional customer experiences? Belfast City Council is looking for an Operations Coordinator to play a key role in the day-to-day management of one of its busy leisure facilities. This is an exciting opportunity to join a dedicated team where no two days are the same, helping to deliver safe, efficient and high-quality services for the local community. If you're passionate about operational excellence, leading teams and making a real difference, we'd love to hear from you. The Role Working closely with the Operations Manager, you'll help ensure the smooth and efficient running of the facility by coordinating staff, overseeing daily operations and maintaining the highest standards of service delivery. Your responsibilities will include: Planning and coordinating staff rotas to ensure the facility is fully resourced. Supervising and supporting operational teams, providing day-to-day leadership and guidance. Scheduling work programmes for front-of-house teams and contracted cleaning staff. Monitoring staffing levels and assisting with annual leave planning. Ensuring compliance with Normal Operating Procedures and Emergency Action Plans. Supporting the development and implementation of operational procedures and best working practices. Coordinating staff training and development programmes. Monitoring equipment, stock and facilities, arranging repairs and maintenance where required. Liaising with contractors, consultants and facility partners to minimise disruption and maintain excellent operational standards. Overseeing cleaning schedules and quality standards across the facility. Assisting with budget monitoring, reporting and performance management. Supporting the planning and delivery of events, bookings and operational activities. Promoting excellent customer service and ensuring a welcoming, safe environment for all visitors. Ensuring full compliance with Health & Safety legislation, safeguarding responsibilities and Council policies. About You We're looking for someone who is confident, organised and enjoys leading by example. You'll be a natural communicator who can build positive relationships with colleagues, contractors and customers while keeping operations running smoothly. You'll ideally have: Experience coordinating teams within a busy operational environment. Strong organisational and planning skills. Experience supervising or managing staff. Excellent communication and interpersonal skills. The ability to prioritise workloads and solve problems effectively. A commitment to delivering outstanding customer service. Knowledge of Health & Safety procedures and operational compliance. Confidence working with a wide range of stakeholders and partners. Why Join Belfast City Council? This is more than an operations role-it's an opportunity to contribute to services that positively impact the local community every day. In return, you'll benefit from: Competitive pay of 16.90 per hour A varied and rewarding role where every day is different The opportunity to develop your leadership and operational management skills Experience working within one of Northern Ireland's leading public sector organisations A supportive and collaborative team environment The chance to make a meaningful difference to the people of Belfast Ready to Make an Impact? If you're a motivated operations professional with excellent organisational skills and a passion for delivering high-quality public services, we want to hear from you. Apply today and become part of the team helping Belfast City Council deliver outstanding facilities and exceptional experiences for the community.
Aug 01, 2026
Seasonal
Operations Coordinator Belfast City Council 16.90 per hour Flexible shifts including evenings, weekends, bank and public holidays Enhanced Access NI clearance required Help Keep Belfast Moving Are you an organised, proactive leader who thrives in a fast-paced environment? Do you enjoy coordinating people, solving problems, and ensuring exceptional customer experiences? Belfast City Council is looking for an Operations Coordinator to play a key role in the day-to-day management of one of its busy leisure facilities. This is an exciting opportunity to join a dedicated team where no two days are the same, helping to deliver safe, efficient and high-quality services for the local community. If you're passionate about operational excellence, leading teams and making a real difference, we'd love to hear from you. The Role Working closely with the Operations Manager, you'll help ensure the smooth and efficient running of the facility by coordinating staff, overseeing daily operations and maintaining the highest standards of service delivery. Your responsibilities will include: Planning and coordinating staff rotas to ensure the facility is fully resourced. Supervising and supporting operational teams, providing day-to-day leadership and guidance. Scheduling work programmes for front-of-house teams and contracted cleaning staff. Monitoring staffing levels and assisting with annual leave planning. Ensuring compliance with Normal Operating Procedures and Emergency Action Plans. Supporting the development and implementation of operational procedures and best working practices. Coordinating staff training and development programmes. Monitoring equipment, stock and facilities, arranging repairs and maintenance where required. Liaising with contractors, consultants and facility partners to minimise disruption and maintain excellent operational standards. Overseeing cleaning schedules and quality standards across the facility. Assisting with budget monitoring, reporting and performance management. Supporting the planning and delivery of events, bookings and operational activities. Promoting excellent customer service and ensuring a welcoming, safe environment for all visitors. Ensuring full compliance with Health & Safety legislation, safeguarding responsibilities and Council policies. About You We're looking for someone who is confident, organised and enjoys leading by example. You'll be a natural communicator who can build positive relationships with colleagues, contractors and customers while keeping operations running smoothly. You'll ideally have: Experience coordinating teams within a busy operational environment. Strong organisational and planning skills. Experience supervising or managing staff. Excellent communication and interpersonal skills. The ability to prioritise workloads and solve problems effectively. A commitment to delivering outstanding customer service. Knowledge of Health & Safety procedures and operational compliance. Confidence working with a wide range of stakeholders and partners. Why Join Belfast City Council? This is more than an operations role-it's an opportunity to contribute to services that positively impact the local community every day. In return, you'll benefit from: Competitive pay of 16.90 per hour A varied and rewarding role where every day is different The opportunity to develop your leadership and operational management skills Experience working within one of Northern Ireland's leading public sector organisations A supportive and collaborative team environment The chance to make a meaningful difference to the people of Belfast Ready to Make an Impact? If you're a motivated operations professional with excellent organisational skills and a passion for delivering high-quality public services, we want to hear from you. Apply today and become part of the team helping Belfast City Council deliver outstanding facilities and exceptional experiences for the community.
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
Aug 01, 2026
Contractor
Main Purpose of the job: To work flexibly across the planning service to provide in-depth technical and administrative support, with a primary focus on: handling, monitoring and coordinating planning service complaints (including logging, tracking, performance reporting and quality assurance of responses), coordinating and responding to Freedom of Information (FOI) and related information requests (including collation, redaction support and deadline management), finance support including income monitoring, cost recovery, debt chasing and reconciliations; producing management information and reports, o maintaining accurate records across relevant planning systems to support effective casework, complaints and information governance processes, To assist the planning service management team with their customer service activities, promotion of chargeable services and service improvement projects; such as commercialisation of chargeable services, better data collection, web site changes and self-service. Although there may be some specialisation of duties within the post, it is expected that all post holders will be able to cover any absence for post holders within their grade or respond to increases in demand for a particular service. Summary of Responsibilities and Personal Duties: 1. To manage the end-to-end administration of planning service complaints, including logging/acknowledgement, tracking deadlines, coordinating input from service areas, quality-checking draft responses and ensuring replies are issued within required timescales. 2. To coordinate and respond to FOI, EIR and related information requests for the Planning Service, including liaising with officers to gather information, maintaining a clear audit trail, supporting redaction where required, and monitoring performance against statutory deadlines. 3. To support financial administration for the Planning Service, including income monitoring, cost recovery, raising purchase orders, receipting invoices, chasing debt where appropriate, and producing regular reconciliations and management information. 4. To undertake redaction of complex and sensitive documents to support complaints handling and information requests, ensuring personal data and legally privileged information is removed in line with GDPR, relevant exemptions and Council policies prior to disclosure. 5. To provide flexible technical support to the wider Planning Service (including validation and consultation on complex planning and related applications where necessary) to help maintain service standards and performance targets. 6. To proactively monitor and report on service performance for complaints, FOI/EIR and key customer enquiries, including maintaining trackers, producing regular management reports and identifying trends and improvement actions. 7. To supervise and coach Planning Technicians in financial administration tasks (including creating suppliers, raising purchase orders, receipting invoices and maintaining records) to ensure accuracy, compliance and timely processing. 8. To utilise knowledge of planning service processes and relevant legislation/policy to investigate and resolve customer enquiries and issues. 9. To take responsibility for achieving a good outcome, ensuring communication with residents, planning professionals, Members and internal customers is clear, concise and addresses the points raised. 10. To provide administrative support to chargeable services (where applicable) and ensure associated income is recorded, monitored and reported accurately. 11. To manage, on behalf of the management team, updates to the planning services webpages and standard customer-facing information, ensuring content supports complaint reduction, clear expectations and improved customer experience. 10. To lead on the day-to-day administration of complaints and member/MP/ombudsman enquiries for the Planning Service, including logging and monitoring on the relevant system, coordinating draft responses, editing for completeness/consistency, and ensuring deadlines and service standards are met. To research and respond to FOI/EIR requests in line with statutory requirements. 11. Ensure that any improvement actions arising from complaints and feedback are prioritised and incorporated into the Planning Services improvement activities. Identify and advise managers of themes and risks, including those with potential reputational implications. 12. To work as part of a flexible team to ensure that workloads are effectively handled within required timescales, particularly for complaints, FOI/EIR and finance administration. 13. Actively participate in reviewing and implementing service improvement initiatives including process development, customer care initiatives and stakeholder projects. 14. Keep abreast of relevant planning legislation, complaints handling standards, information governance requirements (FOI/EIR/GDPR) and Council financial procedures. 12. Ensure performance targets and service objectives are met. 13. To provide on the job training and coaching to new members of the planning service and team; including planning technicians, junior planning officers and apprentices. 14. Internal contacts: These include planning officers, senior staff within own and other Directorates. 15. External contacts: Constant contact with members of the public, applicants, developers and their representatives, objectors, amenity groups, solicitors, personal search agents, plus other officers from public bodies and organisations. 16. To carry out the duties of the post with due regard to the Councils relevant codes and procedures. 17. To carry out duties with due regard to the Councils values and behaviours 18. All employees are required to participate in Appraisal and Performance Management processes and to undertake appropriate training and development, including mandatory induction training, identified to enhance their work. 19. Undertake other duties, commensurate with the grade, as may reasonably be required.
BUILDING SAFETY COORDINATOR - 12 Month FTC Rendall & Rittner • Competitive • Home Based ROLE OVERVIEW You will join Rendall & Rittner on a 12 month fixed-term contract to strengthen our building safety capability across a varied residential portfolio. As a trusted coordinator, you will bring structure, pace and clarity to how we plan, evidence and continually improve compliance with evolving building safety legislation. Working closely with Property Managers, Technical, Legal and Resident Services teams, you will help translate regulation into pragmatic, resident-focused actions. You will be central to the "golden thread" of information, ensuring our records are accurate, auditable and readily accessible, while supporting clear resident communication and engagement. ROLE EXPECTATIONS Most days you will organise, chase and quality-check building safety information, keeping actions on track and stakeholders aligned. You will review evidence packs, maintain registers and dashboards, and coordinate surveys, inspections and remedial works with clear updates to internal teams and residents. You will spot risks early, escalate thoughtfully and keep momentum until issues are closed. WHAT SUCCESS LOOKS LIKE Accurate, current building safety records and evidence packs that stand up to internal and external scrutiny. Clear action plans with owners, deadlines and progress updates, resulting in timely risk mitigation and issue closure. Confident, empathetic communications that inform residents and reduce complaints or repeat queries. Strong collaboration with Property Managers and contractors, balancing compliance urgency with operational realities. Early identification of gaps or emerging risks, with practical recommendations that are adopted. Consistent delivery against milestones across your caseload, with measurable improvements in compliance KPIs. HOW YOU'LL SPEND MOST OF YOUR TIME Coordinating and tracking safety actions, surveys, inspections and remedial works across assigned buildings. Curating and maintaining the golden thread: plans, drawings, risk assessments, fire door and façade records, and compliance evidence. Preparing concise status reports, dashboards and board-ready updates that highlight progress, risks and decisions needed. Liaising with residents to share updates, organise access and handle queries with clarity and care. Reviewing contractor reports for completeness and quality, and chasing clarifications or missing documentation. Supporting incident readiness by ensuring documentation, contact trees and escalation routes are up to date. WHO THIS ROLE IS FOR You are organised, detail-focused and relentless about closing actions and maintaining accurate records. You communicate complex information simply, adapting your style for residents, contractors and internal teams. You are calm under pressure, prioritising effectively and escalating at the right time with solutions in mind. You take ownership, follow through and hold others accountable with professionalism and empathy. You are motivated by resident safety and doing the right thing, even when it's challenging. EXPERIENCE THAT HELPS Working knowledge of the Building Safety Act, fire safety principles and the golden thread of information. Experience coordinating compliance activity within residential property, facilities, construction or risk management. Familiarity with safety case reports, risk assessments, contractor management and remedial work tracking. Confidence using data and systems to maintain registers, produce dashboards and evidence audit trails. Exposure to resident or customer communications, especially around sensitive or technical topics. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your building safety knowledge, record-keeping rigour, stakeholder communication and how you prioritise and solve real-world compliance challenges We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Aug 01, 2026
Full time
BUILDING SAFETY COORDINATOR - 12 Month FTC Rendall & Rittner • Competitive • Home Based ROLE OVERVIEW You will join Rendall & Rittner on a 12 month fixed-term contract to strengthen our building safety capability across a varied residential portfolio. As a trusted coordinator, you will bring structure, pace and clarity to how we plan, evidence and continually improve compliance with evolving building safety legislation. Working closely with Property Managers, Technical, Legal and Resident Services teams, you will help translate regulation into pragmatic, resident-focused actions. You will be central to the "golden thread" of information, ensuring our records are accurate, auditable and readily accessible, while supporting clear resident communication and engagement. ROLE EXPECTATIONS Most days you will organise, chase and quality-check building safety information, keeping actions on track and stakeholders aligned. You will review evidence packs, maintain registers and dashboards, and coordinate surveys, inspections and remedial works with clear updates to internal teams and residents. You will spot risks early, escalate thoughtfully and keep momentum until issues are closed. WHAT SUCCESS LOOKS LIKE Accurate, current building safety records and evidence packs that stand up to internal and external scrutiny. Clear action plans with owners, deadlines and progress updates, resulting in timely risk mitigation and issue closure. Confident, empathetic communications that inform residents and reduce complaints or repeat queries. Strong collaboration with Property Managers and contractors, balancing compliance urgency with operational realities. Early identification of gaps or emerging risks, with practical recommendations that are adopted. Consistent delivery against milestones across your caseload, with measurable improvements in compliance KPIs. HOW YOU'LL SPEND MOST OF YOUR TIME Coordinating and tracking safety actions, surveys, inspections and remedial works across assigned buildings. Curating and maintaining the golden thread: plans, drawings, risk assessments, fire door and façade records, and compliance evidence. Preparing concise status reports, dashboards and board-ready updates that highlight progress, risks and decisions needed. Liaising with residents to share updates, organise access and handle queries with clarity and care. Reviewing contractor reports for completeness and quality, and chasing clarifications or missing documentation. Supporting incident readiness by ensuring documentation, contact trees and escalation routes are up to date. WHO THIS ROLE IS FOR You are organised, detail-focused and relentless about closing actions and maintaining accurate records. You communicate complex information simply, adapting your style for residents, contractors and internal teams. You are calm under pressure, prioritising effectively and escalating at the right time with solutions in mind. You take ownership, follow through and hold others accountable with professionalism and empathy. You are motivated by resident safety and doing the right thing, even when it's challenging. EXPERIENCE THAT HELPS Working knowledge of the Building Safety Act, fire safety principles and the golden thread of information. Experience coordinating compliance activity within residential property, facilities, construction or risk management. Familiarity with safety case reports, risk assessments, contractor management and remedial work tracking. Confidence using data and systems to maintain registers, produce dashboards and evidence audit trails. Exposure to resident or customer communications, especially around sensitive or technical topics. WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your building safety knowledge, record-keeping rigour, stakeholder communication and how you prioritise and solve real-world compliance challenges We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Hamberley Care Management Limited
Nottingham, Nottinghamshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Edwalton Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations. Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Join us at Nottingham's most stunning care home Edwalton Manor, is a luxurious care home in Nottingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Aug 01, 2026
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Edwalton Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations. Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. Join us at Nottingham's most stunning care home Edwalton Manor, is a luxurious care home in Nottingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.
Job Title: Chef de Partie Hours: Full time- Monday - Friday Salary: £29,000 per annum Location: Birmingham Bring Your Passion for Food to a Dynamic Hospitality Team! Are you a talented Chef de Partie looking for your next challenge? Do you thrive in a fast-paced environment where quality, creativity, and exceptional service are at the heart of everything you do? We're seeking an enthusiastic and skilled Chef de Partie to join our prestigious corporate hospitality client in Birmingham. This is an exciting opportunity to work within a professional kitchen delivering outstanding food experiences across retail catering, conferences, and high-profile events. Key responsibilities include: Supporting the delivery of retail catering, conference hospitality, and special events Maintaining exceptional food quality, presentation, and service standards Ensuring compliance with food safety, hygiene, and allergen regulations Working across various kitchen sections as required Supporting the Chef Manager with daily kitchen operations Stepping up to lead the team in the Chef Manager's absence Collaborating with colleagues to deliver a seamless customer experience Identifying opportunities to improve service and operational efficiency Participating in cross-functional training and development opportunities Essential Requirements: NVQ Professional Cookery qualification (or equivalent) 2-4 years' experience within a professional kitchen environment Food Safety & Hygiene Certification Strong knowledge of food safety, hygiene, and allergen management Excellent communication and organisational skills Ability to remain calm and focused under pressure A proactive, flexible, and team-oriented approach Desirable Skills & Experience Experience within corporate hospitality, premium catering, or high-end hospitality environments Passion for creating exceptional food experiences Creative flair and attention to detail Strong customer service mindset Why Apply? Opportunity to work within a prestigious corporate hospitality environment Exposure to a variety of catering services, events, and conferences Ongoing training and career development opportunities Supportive team culture with opportunities to broaden your operational experience A role where your creativity and culinary expertise can truly shine Ready for Your Next Culinary Challenge? We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 01, 2026
Full time
Job Title: Chef de Partie Hours: Full time- Monday - Friday Salary: £29,000 per annum Location: Birmingham Bring Your Passion for Food to a Dynamic Hospitality Team! Are you a talented Chef de Partie looking for your next challenge? Do you thrive in a fast-paced environment where quality, creativity, and exceptional service are at the heart of everything you do? We're seeking an enthusiastic and skilled Chef de Partie to join our prestigious corporate hospitality client in Birmingham. This is an exciting opportunity to work within a professional kitchen delivering outstanding food experiences across retail catering, conferences, and high-profile events. Key responsibilities include: Supporting the delivery of retail catering, conference hospitality, and special events Maintaining exceptional food quality, presentation, and service standards Ensuring compliance with food safety, hygiene, and allergen regulations Working across various kitchen sections as required Supporting the Chef Manager with daily kitchen operations Stepping up to lead the team in the Chef Manager's absence Collaborating with colleagues to deliver a seamless customer experience Identifying opportunities to improve service and operational efficiency Participating in cross-functional training and development opportunities Essential Requirements: NVQ Professional Cookery qualification (or equivalent) 2-4 years' experience within a professional kitchen environment Food Safety & Hygiene Certification Strong knowledge of food safety, hygiene, and allergen management Excellent communication and organisational skills Ability to remain calm and focused under pressure A proactive, flexible, and team-oriented approach Desirable Skills & Experience Experience within corporate hospitality, premium catering, or high-end hospitality environments Passion for creating exceptional food experiences Creative flair and attention to detail Strong customer service mindset Why Apply? Opportunity to work within a prestigious corporate hospitality environment Exposure to a variety of catering services, events, and conferences Ongoing training and career development opportunities Supportive team culture with opportunities to broaden your operational experience A role where your creativity and culinary expertise can truly shine Ready for Your Next Culinary Challenge? We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
IT Service Delivery Manager £55,000-£65,000 + Bonus 4 Days Onsite per week, Brentwood Are you passionate about developing people, improving IT services, and creating a Service Desk that delivers an outstanding customer experience? We're working with an organisation that's investing in the next phase of its IT Service Delivery capability. Following a period of organisational change, the focus is firmly on developing the Service Desk team, enhancing ITSM processes, and continuing to raise service standards across the business. This is a fantastic opportunity for an experienced IT Service Delivery Manager who enjoys coaching and mentoring others, driving operational improvements, and making the most of modern ITSM platforms through automation, AI-assisted capabilities, self-service and smarter ways of working to create a more efficient, proactive and customer-focused support function. The Role People leadership is at the heart of this opportunity. You'll lead an established Service Desk team, helping individuals develop their technical capability, building confidence, creating clear progression pathways and fostering a collaborative, high-performing culture. Alongside developing the team, you'll take ownership of the IT Service Management function, identifying opportunities to streamline processes, improve workflows and make better use of the capabilities available within the ITSM platform. From automation and AI-assisted workflows through to self-service and knowledge management, you'll help shape a modern support function that enables both analysts and end users to work more effectively. As part of a wider cohort of IT Leads, you'll work collaboratively across Infrastructure, Applications and other technology teams to continually improve end-to-end service delivery. You'll provide technical leadership when required, acting as a senior escalation point for complex issues and leading the response to major incidents, ensuring effective communication, coordination and continuous learning across the IT function. Key Responsibilities Lead, coach and develop the Service Desk team, creating an environment where people are supported to grow and succeed. Build a positive, collaborative culture with a strong focus on customer service and continual improvement. Drive improvements across Incident, Problem, Change and Request Management processes. Maximise the value of the ITSM platform by introducing smarter workflows, automation, AI-assisted capabilities, self-service and knowledge management to improve both the customer and analyst experience. Lead Major Incident Management, coordinating technical teams, stakeholder communications and post-incident reviews. Act as a senior technical escalation point for complex issues where required. Use reporting, KPIs and service metrics to identify trends and drive continual service improvement. Work closely with Infrastructure and wider IT teams to improve end-to-end service delivery. Champion modern ITSM practices, continually exploring new platform capabilities and technologies that improve efficiency, reduce manual effort and enhance service quality. About You We're looking for someone who combines strong people leadership with a passion for improving IT operations. You'll ideally bring: Experience leading and developing an IT Service Desk or IT Support team. A proven track record of coaching, mentoring and developing technical teams. Hands-on experience improving ITSM processes, workflows and operational efficiency. Experience introducing automation, self-service and continual service improvement initiatives. Experience getting the most from enterprise ITSM platforms such as Jira Service Management, ServiceNow or Freshservice, with Jira experience particularly advantageous. Strong Major Incident Management experience. Sufficient technical breadth across Microsoft technologies to act as a credible escalation point for the team. An ITIL background together with a continuous improvement mindset. If you're someone who enjoys developing people every bit as much as improving technology and processes, and you'd like the opportunity to shape the future of a growing IT Service function, we'd love to hear from you. A quick start sought, so please apply today for immediate CV review. Kinetech is acting as a recruiter in relation to this hire. Please see our website for details on how we handle your data.
Aug 01, 2026
Full time
IT Service Delivery Manager £55,000-£65,000 + Bonus 4 Days Onsite per week, Brentwood Are you passionate about developing people, improving IT services, and creating a Service Desk that delivers an outstanding customer experience? We're working with an organisation that's investing in the next phase of its IT Service Delivery capability. Following a period of organisational change, the focus is firmly on developing the Service Desk team, enhancing ITSM processes, and continuing to raise service standards across the business. This is a fantastic opportunity for an experienced IT Service Delivery Manager who enjoys coaching and mentoring others, driving operational improvements, and making the most of modern ITSM platforms through automation, AI-assisted capabilities, self-service and smarter ways of working to create a more efficient, proactive and customer-focused support function. The Role People leadership is at the heart of this opportunity. You'll lead an established Service Desk team, helping individuals develop their technical capability, building confidence, creating clear progression pathways and fostering a collaborative, high-performing culture. Alongside developing the team, you'll take ownership of the IT Service Management function, identifying opportunities to streamline processes, improve workflows and make better use of the capabilities available within the ITSM platform. From automation and AI-assisted workflows through to self-service and knowledge management, you'll help shape a modern support function that enables both analysts and end users to work more effectively. As part of a wider cohort of IT Leads, you'll work collaboratively across Infrastructure, Applications and other technology teams to continually improve end-to-end service delivery. You'll provide technical leadership when required, acting as a senior escalation point for complex issues and leading the response to major incidents, ensuring effective communication, coordination and continuous learning across the IT function. Key Responsibilities Lead, coach and develop the Service Desk team, creating an environment where people are supported to grow and succeed. Build a positive, collaborative culture with a strong focus on customer service and continual improvement. Drive improvements across Incident, Problem, Change and Request Management processes. Maximise the value of the ITSM platform by introducing smarter workflows, automation, AI-assisted capabilities, self-service and knowledge management to improve both the customer and analyst experience. Lead Major Incident Management, coordinating technical teams, stakeholder communications and post-incident reviews. Act as a senior technical escalation point for complex issues where required. Use reporting, KPIs and service metrics to identify trends and drive continual service improvement. Work closely with Infrastructure and wider IT teams to improve end-to-end service delivery. Champion modern ITSM practices, continually exploring new platform capabilities and technologies that improve efficiency, reduce manual effort and enhance service quality. About You We're looking for someone who combines strong people leadership with a passion for improving IT operations. You'll ideally bring: Experience leading and developing an IT Service Desk or IT Support team. A proven track record of coaching, mentoring and developing technical teams. Hands-on experience improving ITSM processes, workflows and operational efficiency. Experience introducing automation, self-service and continual service improvement initiatives. Experience getting the most from enterprise ITSM platforms such as Jira Service Management, ServiceNow or Freshservice, with Jira experience particularly advantageous. Strong Major Incident Management experience. Sufficient technical breadth across Microsoft technologies to act as a credible escalation point for the team. An ITIL background together with a continuous improvement mindset. If you're someone who enjoys developing people every bit as much as improving technology and processes, and you'd like the opportunity to shape the future of a growing IT Service function, we'd love to hear from you. A quick start sought, so please apply today for immediate CV review. Kinetech is acting as a recruiter in relation to this hire. Please see our website for details on how we handle your data.
Job Title: Sales Validation Advisor (Part-Time) Location: Remote / Chesterfield Salary: £27,976 (Pro-Rata) Hours: Monday - Friday 11am -3pm (20 hours per week) Unfortunately, this role is not eligible for sponsorship Established in 2003, Utilita is the UK's first - and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet. We have a fantastic opportunity for you to join our Sales Validation Team. Where you will support our national field sales agents, ensuring all sales are fully compliant. What does this role involve? Following the successful onboarding of a new customer by one of our Field Sales Representatives, you will be responsible for contacting the customer to conduct a quality assurance and compliance check. During this call, you will verify that all relevant information has been accurately captured, ensure the customer fully understands the products and services they have signed up for, and confirm that all required processes and documentation have been completed correctly. You will carefully record the outcomes of each customer interaction on our internal systems, maintaining accurate and detailed records to support compliance and service standards. In addition, you will identify any areas for improvement and provide regular feedback to Team Leaders and Line Managers, helping to support the ongoing coaching, development, and performance improvement of our Sales Representatives. Your role will play a key part in maintaining high levels of customer satisfaction, ensuring regulatory compliance, and driving continuous improvement across the sales team. Who are we looking for? You will have excellent verbal and written communication skills, enabling you to engage professionally and confidently with customers, colleagues, and stakeholders at all levels. You will be an active listener with the ability to gather accurate information and clearly explain processes while delivering a positive customer experience. You will be highly organised, with the ability to manage multiple tasks simultaneously in a fast-paced environment. Working under pressure, you will be able to prioritise your workload effectively, meet deadlines, and maintain a high level of accuracy and attention to detail. You will also demonstrate strong problem-solving skills, adapting to changing priorities and handling challenging situations with professionalism and confidence. In addition, you will be comfortable working independently while also collaborating as part of a wider team, ensuring all tasks are completed efficiently and in line with company standards, quality requirements, and compliance procedures. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access to private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace; we're a place to thrive. About us Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet. Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Aug 01, 2026
Full time
Job Title: Sales Validation Advisor (Part-Time) Location: Remote / Chesterfield Salary: £27,976 (Pro-Rata) Hours: Monday - Friday 11am -3pm (20 hours per week) Unfortunately, this role is not eligible for sponsorship Established in 2003, Utilita is the UK's first - and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet. We have a fantastic opportunity for you to join our Sales Validation Team. Where you will support our national field sales agents, ensuring all sales are fully compliant. What does this role involve? Following the successful onboarding of a new customer by one of our Field Sales Representatives, you will be responsible for contacting the customer to conduct a quality assurance and compliance check. During this call, you will verify that all relevant information has been accurately captured, ensure the customer fully understands the products and services they have signed up for, and confirm that all required processes and documentation have been completed correctly. You will carefully record the outcomes of each customer interaction on our internal systems, maintaining accurate and detailed records to support compliance and service standards. In addition, you will identify any areas for improvement and provide regular feedback to Team Leaders and Line Managers, helping to support the ongoing coaching, development, and performance improvement of our Sales Representatives. Your role will play a key part in maintaining high levels of customer satisfaction, ensuring regulatory compliance, and driving continuous improvement across the sales team. Who are we looking for? You will have excellent verbal and written communication skills, enabling you to engage professionally and confidently with customers, colleagues, and stakeholders at all levels. You will be an active listener with the ability to gather accurate information and clearly explain processes while delivering a positive customer experience. You will be highly organised, with the ability to manage multiple tasks simultaneously in a fast-paced environment. Working under pressure, you will be able to prioritise your workload effectively, meet deadlines, and maintain a high level of accuracy and attention to detail. You will also demonstrate strong problem-solving skills, adapting to changing priorities and handling challenging situations with professionalism and confidence. In addition, you will be comfortable working independently while also collaborating as part of a wider team, ensuring all tasks are completed efficiently and in line with company standards, quality requirements, and compliance procedures. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access to private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace; we're a place to thrive. About us Founded in 2003, Utilita Energy was created to challenge the Big 6 energy suppliers by empowering everyone with a fair and flexible service that's good for the pocket and planet. Since then, we've made it our mission to put fairness first - supporting those who need it most and treating everyone equally by listening to what our customers and staff need. Plus, as the first supplier to kick start Britain's smart meter revolution, our belief in smart technology means that we're always evolving and looking for ways to improve our services through innovation. Utilita are also striving for sustainability, having committed to an ambitious target to become a Net Zero business by 2030, we'll continue to drive transformational changes while educating everyone that we can all have a big impact by making small changes. Our core values are powerful, yet simple: Fairness, Smart and Sustainability! Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
We're looking for a Quality Manager to join a brilliant Warwick based business. Salary: £35,000-£45,000 Working pattern: full time 4 days on site, 1 day working from home The role oversees quality risk, compliance and customer escalations, driving corrective actions and continuous improvement across the organisation. Working closely with customer facing technical teams, Product Management, Group functions and production, the Quality Manager acts as the primary internal point of contact for technical product and quality queries, providing technical quality expertise and supporting effective issue resolution. The role also leads quality performance monitoring, product compliance activities, reporting, governance and communication to maintain high standards of product quality and customer satisfaction. - Develop and maintain quality processes aligned with Group standards and UK business requirements. - Lead the management of quality issues, assessing risk, coordinating investigations and ensuring appropriate corrective and preventive actions are implemented. - Act as the primary point of contact for escalated quality concerns, managing customer communications, field actions and recalls where required. - Drive resolution of quality issues through effective collaboration with internal teams, Group functions and external stakeholders. - Monitor quality performance, analyse trends and lead continuous improvement initiatives to reduce recurring issues and improve customer experience. - Produce quality KPI reporting and chair regular quality review meetings to track issues, actions, risks and financial exposure. - Ensure accurate records are maintained for all quality incidents, investigations and corrective actions. - Manage quality and compliance activities, including attending association meetings, product approvals, certifications, testing programmes and regulatory requirements. - Support stock inspections, quality alerts, product rework programmes and product fitness for sale assessments. - Provide technical quality support to Sales, Aftersales and Customer Service teams, resolving product related queries and supporting customer issue resolution. - Support the development of technical documentation, training materials and quality guidance across the business. - Act as the primary internal contact for technical product and quality queries, supporting customer-facing teams and escalating complex issues where required. - Conduct customer and site visits as required to investigate and resolve complex quality concerns. - Promote a culture of quality, accountability and continuous improvement throughout the organisation.
Aug 01, 2026
Full time
We're looking for a Quality Manager to join a brilliant Warwick based business. Salary: £35,000-£45,000 Working pattern: full time 4 days on site, 1 day working from home The role oversees quality risk, compliance and customer escalations, driving corrective actions and continuous improvement across the organisation. Working closely with customer facing technical teams, Product Management, Group functions and production, the Quality Manager acts as the primary internal point of contact for technical product and quality queries, providing technical quality expertise and supporting effective issue resolution. The role also leads quality performance monitoring, product compliance activities, reporting, governance and communication to maintain high standards of product quality and customer satisfaction. - Develop and maintain quality processes aligned with Group standards and UK business requirements. - Lead the management of quality issues, assessing risk, coordinating investigations and ensuring appropriate corrective and preventive actions are implemented. - Act as the primary point of contact for escalated quality concerns, managing customer communications, field actions and recalls where required. - Drive resolution of quality issues through effective collaboration with internal teams, Group functions and external stakeholders. - Monitor quality performance, analyse trends and lead continuous improvement initiatives to reduce recurring issues and improve customer experience. - Produce quality KPI reporting and chair regular quality review meetings to track issues, actions, risks and financial exposure. - Ensure accurate records are maintained for all quality incidents, investigations and corrective actions. - Manage quality and compliance activities, including attending association meetings, product approvals, certifications, testing programmes and regulatory requirements. - Support stock inspections, quality alerts, product rework programmes and product fitness for sale assessments. - Provide technical quality support to Sales, Aftersales and Customer Service teams, resolving product related queries and supporting customer issue resolution. - Support the development of technical documentation, training materials and quality guidance across the business. - Act as the primary internal contact for technical product and quality queries, supporting customer-facing teams and escalating complex issues where required. - Conduct customer and site visits as required to investigate and resolve complex quality concerns. - Promote a culture of quality, accountability and continuous improvement throughout the organisation.
HR Operations Specialist Blackburn - Hybrid Working 3-4 Month Fixed-Term Contract £28,000 - £30,000 per annum (Pro rata) Are you an experienced HR Operations professional who enjoys delivering a seamless employee experience and thrives in a fast-paced environment? We're working with a well-established organisation to recruit a HR Operations Specialist on an initial 3-4 month fixed-term contract. This is a fantastic opportunity to join a collaborative People team, supporting the full employee lifecycle while ensuring a high-quality, efficient HR service. The Role As part of the HR Operations team, you'll play a key role in delivering accurate, compliant and customer-focused HR administration across a broad range of activities. You'll support employees and managers throughout the employment lifecycle, ensuring processes are completed efficiently while maintaining excellent service standards. You'll also work closely with internal stakeholders including Payroll, Finance and wider HR teams to ensure people processes run smoothly and continuously improve. Key Responsibilities Manage HR administration across the full employee lifecycle, from onboarding through to leaving. Coordinate new starter and leaver processes, ensuring a positive employee experience. Process contractual changes and maintain accurate employee records within the HR system. Support payroll activities, including pensions and employee benefits administration. Respond to HR queries from employees and managers, providing guidance on policies and procedures. Produce reports and HR data to support business decision-making and ensure data accuracy. Carry out regular audits to maintain compliance and data integrity. Support absence management administration and ensure processes are followed consistently. Work alongside external suppliers and process invoices where required. Contribute to HR projects and identify opportunities to improve processes and ways of working. About You We're looking for someone who has: Previous experience in a People Operations, HR Administration or HR Shared Services environment. Strong knowledge of HR processes across the employee lifecycle. Experience supporting payroll, benefits or pensions administration. Excellent attention to detail and confidence working with HR systems and employee data. A customer-focused approach with strong communication and stakeholder management skills. The ability to prioritise a varied workload and work accurately under pressure. A proactive mindset with a genuine interest in improving processes and delivering an excellent employee experience. What's on Offer Initial 3-4 month fixed-term contract Hybrid working based in Blackburn Opportunity to join a supportive and collaborative People team Varied role with broad exposure across People Operations Immediate start available If you're an experienced HR professional looking for your next interim opportunity, we'd love to hear from you. Please apply to Leanne Boddy at Macmillan Davies.
Aug 01, 2026
Contractor
HR Operations Specialist Blackburn - Hybrid Working 3-4 Month Fixed-Term Contract £28,000 - £30,000 per annum (Pro rata) Are you an experienced HR Operations professional who enjoys delivering a seamless employee experience and thrives in a fast-paced environment? We're working with a well-established organisation to recruit a HR Operations Specialist on an initial 3-4 month fixed-term contract. This is a fantastic opportunity to join a collaborative People team, supporting the full employee lifecycle while ensuring a high-quality, efficient HR service. The Role As part of the HR Operations team, you'll play a key role in delivering accurate, compliant and customer-focused HR administration across a broad range of activities. You'll support employees and managers throughout the employment lifecycle, ensuring processes are completed efficiently while maintaining excellent service standards. You'll also work closely with internal stakeholders including Payroll, Finance and wider HR teams to ensure people processes run smoothly and continuously improve. Key Responsibilities Manage HR administration across the full employee lifecycle, from onboarding through to leaving. Coordinate new starter and leaver processes, ensuring a positive employee experience. Process contractual changes and maintain accurate employee records within the HR system. Support payroll activities, including pensions and employee benefits administration. Respond to HR queries from employees and managers, providing guidance on policies and procedures. Produce reports and HR data to support business decision-making and ensure data accuracy. Carry out regular audits to maintain compliance and data integrity. Support absence management administration and ensure processes are followed consistently. Work alongside external suppliers and process invoices where required. Contribute to HR projects and identify opportunities to improve processes and ways of working. About You We're looking for someone who has: Previous experience in a People Operations, HR Administration or HR Shared Services environment. Strong knowledge of HR processes across the employee lifecycle. Experience supporting payroll, benefits or pensions administration. Excellent attention to detail and confidence working with HR systems and employee data. A customer-focused approach with strong communication and stakeholder management skills. The ability to prioritise a varied workload and work accurately under pressure. A proactive mindset with a genuine interest in improving processes and delivering an excellent employee experience. What's on Offer Initial 3-4 month fixed-term contract Hybrid working based in Blackburn Opportunity to join a supportive and collaborative People team Varied role with broad exposure across People Operations Immediate start available If you're an experienced HR professional looking for your next interim opportunity, we'd love to hear from you. Please apply to Leanne Boddy at Macmillan Davies.
Your New Role We have three fantastic opportunities for Permanent Assistant Site Managers to join our Bridges/Structures scheme delivery team. These roles sit within our Network Management Contract Southwest (NMC SW) and are based in Polmadie, Glasgow . Our NMC SW account is working in partnership with Transport Scotland Southwest since August 2020, we are responsible for inspections, cyclical maintenance, asset management, scheme delivery as well as winter maintenance and incident response. Our team are first on the scene to assist road users on the road network, deliver engineering design and operational delivery services for more than 600 kilometres of road and 1,650 structures enabling reliable journey times and a high level of customer care for the people and businesses that use these roads every day. By ensuring our roads and highways are well-maintained through all-weather seasons and traffic incidents, we aim to create well-functioning, safe spaces which minimise disruption, keep people moving and support thriving communities. The purpose of the Assistant Site Manager to support the Delivery Manager in the safe, efficient and compliant delivery of works under the SW NMC, ensuring statutory obligations, programme, quality and stakeholder requirements are met. The shift pattern is 40 hours per week, Mon-Fri (Apply online only)hr with opportunity to earn overtime assisting with site supervision at weekends and occasionally on nightshifts. This would suit candidates currently working in a similar position who has experience of managing Principal Contractors duties with a background within Civil Engineering, Construction or Term Maintenance Highways Contracts. Key Responsibilities: Support the Delivery Manager in the day-to-day delivery of highway and infrastructure works Assist in fulfilling Principal Contractor duties in line with CDM Regulations Ensure all works are planned and delivered in compliance with Health, Safety and Environmental legislation Contribute to the preparation and review of Construction Phase Plans, Risk Assessments and Method Statements Carry out site inspections, safety visits and audits, ensuring actions are followed through to completion Coordinate subcontractors and supply chain partners on site Monitor programme, resources and costs, highlighting risks and improvement opportunities Liaise effectively with clients, local authorities, stakeholders and the public Ensure works meet required specifications, standards and quality expectations Maintain accurate site records, including diaries, permits and compliance documentation Promote Amey values and a strong Safety First" culture Support the implementation of CDM duties and workforce compliance Lead by example to foster a positive safety culture Deliver toolbox talks, briefings and workforce engagement sessions Report and support the investigation of incidents and near misses Work closely with HSEQ Advisors to implement improvement actions We'd love to hear from you if you have: Experience in a similar role within the highways or civil engineering sector Knowledge of CDM Regulations, highways safety and site management practices A proactive approach with strong problem-solving skills and initiative A collaborative mindset and willingness to contribute to team discussions Good commercial awareness with the ability to engage stakeholders at all levels Strong IT skills, particularly in Microsoft Office, alongside excellent interpersonal skills A full UK driving licence (essential) A relevant engineering degree or equivalent (desirable) What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Company Car - Electric company car provided Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at (url removed) to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
Aug 01, 2026
Full time
Your New Role We have three fantastic opportunities for Permanent Assistant Site Managers to join our Bridges/Structures scheme delivery team. These roles sit within our Network Management Contract Southwest (NMC SW) and are based in Polmadie, Glasgow . Our NMC SW account is working in partnership with Transport Scotland Southwest since August 2020, we are responsible for inspections, cyclical maintenance, asset management, scheme delivery as well as winter maintenance and incident response. Our team are first on the scene to assist road users on the road network, deliver engineering design and operational delivery services for more than 600 kilometres of road and 1,650 structures enabling reliable journey times and a high level of customer care for the people and businesses that use these roads every day. By ensuring our roads and highways are well-maintained through all-weather seasons and traffic incidents, we aim to create well-functioning, safe spaces which minimise disruption, keep people moving and support thriving communities. The purpose of the Assistant Site Manager to support the Delivery Manager in the safe, efficient and compliant delivery of works under the SW NMC, ensuring statutory obligations, programme, quality and stakeholder requirements are met. The shift pattern is 40 hours per week, Mon-Fri (Apply online only)hr with opportunity to earn overtime assisting with site supervision at weekends and occasionally on nightshifts. This would suit candidates currently working in a similar position who has experience of managing Principal Contractors duties with a background within Civil Engineering, Construction or Term Maintenance Highways Contracts. Key Responsibilities: Support the Delivery Manager in the day-to-day delivery of highway and infrastructure works Assist in fulfilling Principal Contractor duties in line with CDM Regulations Ensure all works are planned and delivered in compliance with Health, Safety and Environmental legislation Contribute to the preparation and review of Construction Phase Plans, Risk Assessments and Method Statements Carry out site inspections, safety visits and audits, ensuring actions are followed through to completion Coordinate subcontractors and supply chain partners on site Monitor programme, resources and costs, highlighting risks and improvement opportunities Liaise effectively with clients, local authorities, stakeholders and the public Ensure works meet required specifications, standards and quality expectations Maintain accurate site records, including diaries, permits and compliance documentation Promote Amey values and a strong Safety First" culture Support the implementation of CDM duties and workforce compliance Lead by example to foster a positive safety culture Deliver toolbox talks, briefings and workforce engagement sessions Report and support the investigation of incidents and near misses Work closely with HSEQ Advisors to implement improvement actions We'd love to hear from you if you have: Experience in a similar role within the highways or civil engineering sector Knowledge of CDM Regulations, highways safety and site management practices A proactive approach with strong problem-solving skills and initiative A collaborative mindset and willingness to contribute to team discussions Good commercial awareness with the ability to engage stakeholders at all levels Strong IT skills, particularly in Microsoft Office, alongside excellent interpersonal skills A full UK driving licence (essential) A relevant engineering degree or equivalent (desirable) What we offer you When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program Company Car - Electric company car provided Career Development - Exceptional development and progression plan Pension - Generous Pension scheme which we will contribute to Holidays - Minimum 24 days holiday + Bank Holidays Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives Application Guidance Amey is committed to Inclusion and Diversity . We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age. Please contact our recruitment team at (url removed) to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process. Apply today - We are excited to hear from you!
? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ? ABOUT THIS OPPORTUNITY We are looking for an IT Technician to oversee IT support services and project-related activities across a number of our successful primaries in Haringey, Brent and Thurrock. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance in line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct team and working with third line support, Project Managers and stakeholders Identifying, implementing and documenting desktop workarounds in the Knowledgebase Identifying recurring incidents and performing root-cause analysis Notifying key contacts of major incidents affecting service delivery Imaging, deploying and maintaining Windows 11 PCs, laptops, tablets, and Apple iMacs/iPads Installing, configuring and maintaining peripherals (printers, IWBs, projectors) Installing and testing software and updates while ensuring licence compliance Installing, configuring and maintaining VoIP phones Working with local academy Technicians and providing 2nd-line support for complex issues Familiarising yourself with academy network infrastructure and documentation Checking and maintaining server and network infrastructure according to HarrisNET best practice Supporting on-site infrastructure (physical/virtual servers, networking devices) to ensure availability and security WHAT WE ARE LOOKING FOR We are looking for an individual who is highly motivated, takes pride in delivering excellent technical support, and is committed to creating reliable, secure, and efficient IT environments across our academies. We are looking for someone who has a strong eye for troubleshooting, maintaining, and improving IT systems, and who can provide outstanding support to staff and students while ensuring our technology runs smoothly.We would like to hear from you if you are: A confident communicator at all levels, with excellent verbal and written communication skills Self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment Able to self-manage, organise and prioritise tasks and work under pressure during troubleshooting and problem-solving Flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role Knowledgeable about Microsoft products, including Office 365 and Office 2016, SharePoint, Apple OS and other desktop related software products Able to demonstrate excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving Able to react quickly and effectively to issues and opportunities For a full job description and person specification, please download the Job Pack. ? APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people
Aug 01, 2026
Full time
? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ? ABOUT THIS OPPORTUNITY We are looking for an IT Technician to oversee IT support services and project-related activities across a number of our successful primaries in Haringey, Brent and Thurrock. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance in line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct team and working with third line support, Project Managers and stakeholders Identifying, implementing and documenting desktop workarounds in the Knowledgebase Identifying recurring incidents and performing root-cause analysis Notifying key contacts of major incidents affecting service delivery Imaging, deploying and maintaining Windows 11 PCs, laptops, tablets, and Apple iMacs/iPads Installing, configuring and maintaining peripherals (printers, IWBs, projectors) Installing and testing software and updates while ensuring licence compliance Installing, configuring and maintaining VoIP phones Working with local academy Technicians and providing 2nd-line support for complex issues Familiarising yourself with academy network infrastructure and documentation Checking and maintaining server and network infrastructure according to HarrisNET best practice Supporting on-site infrastructure (physical/virtual servers, networking devices) to ensure availability and security WHAT WE ARE LOOKING FOR We are looking for an individual who is highly motivated, takes pride in delivering excellent technical support, and is committed to creating reliable, secure, and efficient IT environments across our academies. We are looking for someone who has a strong eye for troubleshooting, maintaining, and improving IT systems, and who can provide outstanding support to staff and students while ensuring our technology runs smoothly.We would like to hear from you if you are: A confident communicator at all levels, with excellent verbal and written communication skills Self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment Able to self-manage, organise and prioritise tasks and work under pressure during troubleshooting and problem-solving Flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role Knowledgeable about Microsoft products, including Office 365 and Office 2016, SharePoint, Apple OS and other desktop related software products Able to demonstrate excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving Able to react quickly and effectively to issues and opportunities For a full job description and person specification, please download the Job Pack. ? APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people
Customer Account Administrator Leyland - Fully Office Based £27,500 Monday to Friday, 8.00am - 4.30pm Are you an experienced administrator with a background in manufacturing? Do you enjoy coordinating customer orders, liaising with production teams and making sure every detail is correct? Would you like to join a specialist manufacturer producing high-quality products for the luxury interiors market? We are recruiting for a Customer Account Administrator to join a well-established specialist manufacturing business based in Leyland. The company produces luxury digitally printed wallcoverings for independent designers, growing brands and established businesses within the interiors industry. This is a busy, hands-on role focused primarily on processing and coordinating customer orders. You will support customers across the business rather than managing a portfolio of named accounts, helping each order move smoothly from the initial enquiry through production and delivery. Approximately 70% of the role will involve order processing and coordination, with the remaining time spent speaking with customers and supporting the wider office team. The Role Reporting to the Office Manager, you will act as an important link between customers, the office and the factory. You will accurately process orders, prepare the relevant documentation, monitor progress and ensure customers are kept informed of any changes, delays or issues. During busy periods, you may be coordinating up to 50 live orders at different stages of production, so organisation and attention to detail will be essential. Your responsibilities will include: Answering incoming telephone calls and responding to customer emails Processing and updating customer orders accurately Checking product specifications, quantities, prices and delivery details Preparing quotations, order confirmations, invoices and delivery paperwork Liaising with the factory, production and studio teams Monitoring orders as they move through the production process Keeping customers updated on progress and expected delivery dates Managing order amendments and changes to customer requirements Responding to customer complaints professionally and helping to resolve issues Communicating production delays or potential problems clearly Highlighting urgent orders and priorities to the appropriate colleagues Maintaining accurate customer, order and workflow records Using the company's Clarity workflow management system Supporting the wider office team with administration when required Helping with tasks in other areas of the business during particularly busy periods Full training will be provided on the Clarity system. About You You will have previous administrative experience gained within a manufacturing business. You may currently be working in sales administration, order processing, customer service, production administration or account coordination, but you must understand how orders move through a manufacturing or production environment. Experience within printing, textiles, wallcoverings, interiors or another specialist product manufacturer would be particularly useful, although specific wallpaper experience is not required. You will need: Previous administration experience within a manufacturing company Experience processing and coordinating customer orders Confidence liaising with customers and internal production teams Strong attention to detail The ability to manage several orders and changing priorities at once A professional and helpful telephone manner Good written communication skills A positive and proactive approach The confidence to follow up with customers and colleagues The ability to remain calm when orders change or problems arise Good general Microsoft Office skills A flexible attitude and willingness to help across the business The maturity and judgement to take ownership of day-to-day situations This role would suit someone who enjoys being busy, takes pride in getting the details right and understands the importance of communication between customers, administration and production. You will be joining a close-knit business where reliability, accuracy, teamwork and a positive, happy-to-help attitude are valued. The company is looking for the right person and would like them to start as soon as possible.
Aug 01, 2026
Full time
Customer Account Administrator Leyland - Fully Office Based £27,500 Monday to Friday, 8.00am - 4.30pm Are you an experienced administrator with a background in manufacturing? Do you enjoy coordinating customer orders, liaising with production teams and making sure every detail is correct? Would you like to join a specialist manufacturer producing high-quality products for the luxury interiors market? We are recruiting for a Customer Account Administrator to join a well-established specialist manufacturing business based in Leyland. The company produces luxury digitally printed wallcoverings for independent designers, growing brands and established businesses within the interiors industry. This is a busy, hands-on role focused primarily on processing and coordinating customer orders. You will support customers across the business rather than managing a portfolio of named accounts, helping each order move smoothly from the initial enquiry through production and delivery. Approximately 70% of the role will involve order processing and coordination, with the remaining time spent speaking with customers and supporting the wider office team. The Role Reporting to the Office Manager, you will act as an important link between customers, the office and the factory. You will accurately process orders, prepare the relevant documentation, monitor progress and ensure customers are kept informed of any changes, delays or issues. During busy periods, you may be coordinating up to 50 live orders at different stages of production, so organisation and attention to detail will be essential. Your responsibilities will include: Answering incoming telephone calls and responding to customer emails Processing and updating customer orders accurately Checking product specifications, quantities, prices and delivery details Preparing quotations, order confirmations, invoices and delivery paperwork Liaising with the factory, production and studio teams Monitoring orders as they move through the production process Keeping customers updated on progress and expected delivery dates Managing order amendments and changes to customer requirements Responding to customer complaints professionally and helping to resolve issues Communicating production delays or potential problems clearly Highlighting urgent orders and priorities to the appropriate colleagues Maintaining accurate customer, order and workflow records Using the company's Clarity workflow management system Supporting the wider office team with administration when required Helping with tasks in other areas of the business during particularly busy periods Full training will be provided on the Clarity system. About You You will have previous administrative experience gained within a manufacturing business. You may currently be working in sales administration, order processing, customer service, production administration or account coordination, but you must understand how orders move through a manufacturing or production environment. Experience within printing, textiles, wallcoverings, interiors or another specialist product manufacturer would be particularly useful, although specific wallpaper experience is not required. You will need: Previous administration experience within a manufacturing company Experience processing and coordinating customer orders Confidence liaising with customers and internal production teams Strong attention to detail The ability to manage several orders and changing priorities at once A professional and helpful telephone manner Good written communication skills A positive and proactive approach The confidence to follow up with customers and colleagues The ability to remain calm when orders change or problems arise Good general Microsoft Office skills A flexible attitude and willingness to help across the business The maturity and judgement to take ownership of day-to-day situations This role would suit someone who enjoys being busy, takes pride in getting the details right and understands the importance of communication between customers, administration and production. You will be joining a close-knit business where reliability, accuracy, teamwork and a positive, happy-to-help attitude are valued. The company is looking for the right person and would like them to start as soon as possible.
Quality Manager - Food Manufacturing 36,000 - 42,000 + Medical + Free Meals + Company Pension Days Holiday Wrexham Are you an experienced Quality Manager in the Food Manufacturing sector looking for a high-impact role at an unparalleled Food Manufacturing site in the UK, or a Quality Supervisor / Coordinator looking to step into management? This leading Food Manufacturer specialises in ready meal solutions for big supermarkets & foodservice providers, having over 100 years of history and a strong footprint both globally and in the UK. They operate several modern production facilities and have benefited from significant investment recently. In this role you will be responsible for leading the QA team and supporting the delivery of the site's food safety, quality and compliance objectives. Working closely with production, technical and operational teams, you will help ensure products consistently meet customer, legal and internal standards while supporting continuous improvement across the factory. The ideal candidate will have experience in Food Manufacturing QA, with strong knowledge of food safety systems, audits and customer requirements. This position would suit an established Quality Manager, but the business is also keen to speak with ambitious Quality Supervisors or Coordinators who are ready to progress into their first management role. This is a fantastic opportunity for someone looking to join a large, well-invested food manufacturer where they can develop their career, influence standards across the site and progress within a growing technical function. Day-to-day of the role: Managing, mentoring and developing the Quality Assurance team Supporting the site through customer, retailer and third-party audits Ensuring food safety and quality procedures are consistently followed across production Monitoring HACCP controls, technical systems and compliance activities Investigating quality issues, customer complaints and process deviations Analysing quality data and trends to identify improvement opportunities Working closely with internal departments and external suppliers to maintain high standards across the site The ideal person will have: Experience in Food Manufacturing Quality Assurance Recent Quality Management experience, or leadership experience gained in a Quality Supervisor or Coordinator role Strong understanding of HACCP, food safety systems and quality management processes Knowledge of BRC standards and customer requirements Experience working with audits, investigations and corrective actions A track record of coaching, developing or supervising people If you are interested in this position, click apply or contact Stuart Goble at Reed. Quality Leader, QA, Quality Assurance, Quality Control, Quality Auditor, Quality Manager, Quality Management, Quality Supervisor, Quality Coordinator, QC, FMCG, Food Manufacturing, Food, Drinks, Beverage, Beverages, Meals, Fresh, Ambient, Dairy, Chilled, Frozen, Bakery, Meats, Chester, Cheshire, Deeside, Ellesmere, Wirral, Wrexham, Mold, Oswestry, Crewe
Aug 01, 2026
Full time
Quality Manager - Food Manufacturing 36,000 - 42,000 + Medical + Free Meals + Company Pension Days Holiday Wrexham Are you an experienced Quality Manager in the Food Manufacturing sector looking for a high-impact role at an unparalleled Food Manufacturing site in the UK, or a Quality Supervisor / Coordinator looking to step into management? This leading Food Manufacturer specialises in ready meal solutions for big supermarkets & foodservice providers, having over 100 years of history and a strong footprint both globally and in the UK. They operate several modern production facilities and have benefited from significant investment recently. In this role you will be responsible for leading the QA team and supporting the delivery of the site's food safety, quality and compliance objectives. Working closely with production, technical and operational teams, you will help ensure products consistently meet customer, legal and internal standards while supporting continuous improvement across the factory. The ideal candidate will have experience in Food Manufacturing QA, with strong knowledge of food safety systems, audits and customer requirements. This position would suit an established Quality Manager, but the business is also keen to speak with ambitious Quality Supervisors or Coordinators who are ready to progress into their first management role. This is a fantastic opportunity for someone looking to join a large, well-invested food manufacturer where they can develop their career, influence standards across the site and progress within a growing technical function. Day-to-day of the role: Managing, mentoring and developing the Quality Assurance team Supporting the site through customer, retailer and third-party audits Ensuring food safety and quality procedures are consistently followed across production Monitoring HACCP controls, technical systems and compliance activities Investigating quality issues, customer complaints and process deviations Analysing quality data and trends to identify improvement opportunities Working closely with internal departments and external suppliers to maintain high standards across the site The ideal person will have: Experience in Food Manufacturing Quality Assurance Recent Quality Management experience, or leadership experience gained in a Quality Supervisor or Coordinator role Strong understanding of HACCP, food safety systems and quality management processes Knowledge of BRC standards and customer requirements Experience working with audits, investigations and corrective actions A track record of coaching, developing or supervising people If you are interested in this position, click apply or contact Stuart Goble at Reed. Quality Leader, QA, Quality Assurance, Quality Control, Quality Auditor, Quality Manager, Quality Management, Quality Supervisor, Quality Coordinator, QC, FMCG, Food Manufacturing, Food, Drinks, Beverage, Beverages, Meals, Fresh, Ambient, Dairy, Chilled, Frozen, Bakery, Meats, Chester, Cheshire, Deeside, Ellesmere, Wirral, Wrexham, Mold, Oswestry, Crewe
