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The Customer Relationship Manager plays a pivotal role in driving commercial performance and strengthening long-term customer partnerships. This role carries responsibility for ensuring seamless onboarding of new customers, maximising value across existing accounts, and delivering sustainable, profitable growth aligned to business objectives. Operating with a high level of drive and accountability, the Customer Relationship Manager is expected to think strategically while maintaining strong operational awareness. The role requires the ability to build and influence relationships at multiple levels within customer organisations, identify growth opportunities, and translate commercial insight into actionable account plans. Success in this position relies on a customer-centric mindset combined with strong analytical capability, confident negotiation skills, and resilience. The Customer Relationship Manager will proactively manage performance, minimise risk, and consistently deliver commercially sound solutions that strengthen both customer outcomes and company profitability. Key Responsibilities Customer Onboarding & System Setup Lead the onboarding of all new customers, ensuring a seamless and professional implementation process. Complete all required account setup within Key2 accurately and efficiently. Record all customer interactions, agreements, forecasts, and activity within the CRM system to maintain full pipeline visibility. Work cross-functionally with Operations, Finance, Remarketing, and Sales Support to ensure service readiness and operational excellence. Account Development & Growth Strategy Develop and execute strategic account plans to drive sustainable revenue growth across existing customers. Build strong relationships at multiple levels within client organisations, identifying key stakeholders and decision-makers. Identify, create, and convert upselling and cross-selling opportunities. Develop and present tailored fleet and rental solutions that address operational and commercial customer needs. Build, manage, and maintain a forward-looking and accurate sales forecast pipeline. Commercial & Financial Management Prepare, present, and negotiate commercially sound and profitable proposals. Apply strong numerical and analytical skills to evaluate performance, utilisation, and commercial opportunities. Proactive utilisation reviews and strategic contract management. Maintain strong commercial and operational awareness to ensure proposals are deliverable and aligned to service capability. Deliver against agreed revenue, margin, retention, and growth targets. Relationship & Performance Management Act as the primary point of contact and trusted advisor for assigned accounts. Conduct regular performance reviews and strategic meetings with customers. Proactively communicate opportunities, risks, and performance insights internally and externally. Manage objections effectively and demonstrate resilience in competitive or challenging situations. Maintain high standards of time management to balance customer engagement, reporting, forecasting, and internal collaboration. If your application is successful, you will be contact shortly. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.

HV Test Engineer Location: Luton Salary: £40,000 - £45,000 Benefits Working Hours: 37 Hours Monday to Friday with optional Start/Finish times Monday Thursday (06 15 or 07 15 or 08 30) Friday (06 00 or 07 00 or 08 00) Reports To: Test Manager We are seeking an experienced HV Test Engineer to join our growing engineering team. This is a hands-on HV Test Engineer position at the forefront of testing innovation, responsible for performing acceptance testing and reporting on electrical units in line with quality procedures and engineering requirements. Working closely with Electrical, Hydraulic, Quality and Production teams, you will ensure test plans, quality standards and safety requirements are consistently achieved while supporting both current operations and future testing capabilities. The Role As a HV Test Engineer, you will be responsible for carrying out acceptance testing of large-scale electrical equipment, monitoring and reporting test results, maintaining test systems and supporting continuous improvement initiatives within a safety-critical environment. Key Responsibilities of the HV Test Engineer Testing & Technical Delivery Perform acceptance testing on industrial motors up to 13.8kV and 3.2MW. Accurately monitor, record and report test data in line with defined test plans and engineering standards. Complete and log test reports within engineering systems upon test completion. Investigate and support the development of test data acquisition and control systems. Health, Safety & Quality Maintain the highest standards of Health & Safety, ensuring compliance with procedures and safe working practices. Ensure all test equipment is operational, maintained and correctly calibrated. Work strictly to procedures and quality plans to ensure product integrity and compliance. Collaboration & Continuous Improvement Coordinate with Production teams to support testing schedules for new units, repairs and spares. Participate actively in LEAN and continuous improvement activities, including 5S and structured problem-solving initiatives. Maintain high standards of housekeeping within the test environment. Identify opportunities to improve testing efficiency, quality and safety. What We Are Looking For Essential Requirements Level 4/5 (NQF) qualification in Electrical Engineering or a related discipline. High voltage awareness and practical experience working with high-voltage equipment. Experience with large-scale test setups and power systems. Experience working with data acquisition systems, test procedures and quality plans. Strong understanding of Health & Safety requirements within an engineering environment. Flexible, proactive approach with a positive, can-do attitude. Desirable Requirements Knowledge of IEC and ISO testing standards, including IEC 60034 and ISO 9906. Experience carrying out dielectric and performance testing. Hydraulics and/or Variable Speed Drive (VSD) experience. Experience with automated test control systems or LabVIEW. Experience working within clean or controlled test environments. Important Health & Safety Requirement Due to the safety-critical nature of this position, any offer of employment will be subject to the successful completion of an occupational health assessment. This assessment will confirm fitness to work safely within a high-risk environment that includes exposure to high-voltage testing and will be conducted in accordance with applicable health and safety legislation and company requirements. Eligibility All candidates must be able to demonstrate their right to work in the UK. Ready to join a world-class engineering business? Apply today and help drive innovation in high-voltage testing and electrical engineering excellence. INDMAN

Customer Success Manager Customer Service Manager Operations Coordinator Customer Relationship Manager Customer Support Manager Bridport, Dorset Up to 40,000 per annum Monday to Friday 8am-4:30pm Permanent Introduction Acorn by Synergie is recruiting on behalf of a rapidly growing scientific services organisation for a Customer Success Manager to join their office-based team in Bridport . Supporting pharmaceutical, medical device, and research companies across the UK and US, our client provides essential testing, inspection, calibration services, specialist equipment parts, and air filtration solutions. This is an excellent opportunity for someone with strong customer service, administration, or operational experience who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer support while ensuring operational excellence. Key Duties Customer Support & Communication Act as the main point of contact for customer enquiries and requests. Respond to customer queries professionally and promptly. Support the resolution of scheduling, reporting, and billing issues. Build and maintain strong customer relationships through excellent communication. Invoicing & Billing Support Prepare quotations and final costings for recurring customer visits. Support monthly and ad hoc invoicing processes. Ensure invoices are accurate and issued on time. Investigate and resolve billing discrepancies. Assist with accounts receivable follow-up where required. Report Review & Quality Control Review technician reports for accuracy, completeness, and presentation. Cross-check completed reports against scheduled works. Ensure documentation meets company quality standards before being issued to customers. Coordinate report updates and corrections with technicians. Operational & Administrative Support Coordinate customer jobs and technician schedules. Provide administrative support to field-based teams. Maintain accurate records, documentation, and internal workflows. Raise purchase orders and coordinate equipment logistics. Support audit preparation and ISO compliance activities. Assist with general office operations, including office supplies and vehicle coordination. Help ensure the smooth running of day-to-day business operations. Requirements Essential One to four years' experience within customer service, administration, operations, or coordination. Strong Microsoft Office skills, particularly Microsoft Excel. Excellent communication and organisational skills. High attention to detail. Proactive approach with the ability to manage multiple priorities. Ability to work collaboratively within a fast-paced environment. Desirable Experience with invoicing, scheduling, or reporting. Experience using CRM, billing, or scheduling systems. Knowledge of quality management systems or ISO environments. What We Offer Salary of up to 40,000 per annum . Permanent, full-time position. Monday to Friday working pattern. Office-based role in Bridport. Opportunity to join a rapidly growing scientific services organisation. Friendly, collaborative, and supportive working environment. Ongoing training and career development opportunities. Interested? If you're looking for your next opportunity as a Customer Success Manager , Customer Service Manager , Operations Coordinator , Customer Relationship Manager , or Customer Support Manager in Bridport , apply today with your up-to-date CV for immediate consideration. Acorn by Synergie acts as an employment agency for permanent recruitment.

Your New Company A prestigious and well-established organisation is seeking an experienced IT Service Delivery Manager to join its busy and highly regarded IT function. Supporting a diverse user community (circa 2000 people). This is a great opportunity for someone looking to make a real impact supporting an organisation going through change. Your New Role As IT Service Delivery Manager, you will take responsibility for the leadership, development and performance of the IT Service Desk and Technical Support teams, ensuring the delivery of high-quality IT services across the organisation. Reporting directly to the Director of IT, you will play a key role in delivering the wider IT strategy and driving continual service improvement. You will work closely with your team identifying opportunities to enhance service delivery through improved processes, emerging technologies and embedding ITIL best practice, including the management of service requests, incidents and problems, ensuring that all tickets are appropriately prioritised, escalated and resolved in line with agreed service levels. You will take ownership of major incidents, ensuring effective communication with stakeholders throughout the resolution process and leading post-incident reviews to minimise future risk and recurring issues. Longer term, the role will also involve developing service management processes, maintaining accurate IT asset records, managing hardware and software procurement activities, overseeing device life cycle management, and ensuring onboarding and offboarding processes are completed efficiently.In addition, you will be responsible for producing meaningful service reports and performance metrics, creating and maintaining technical documentation, and ensuring consistency of support procedures across the wider IT department. Please note, due to the nature of the organisation, the expectation is to be predominantly on-site. However, there is some flexibility for home working. You will also be required to complete a DBS check. What You'll Need to Succeed To be successful in this position, we are looking for an experienced Service Delivery Manager who can hit the ground running to make a positive impact. You will have strong leadership skills to develop your team's technical knowledge and be able to demonstrate your previous experience implementing ITIL best practice. You will possess excellent people management skills, with a proven ability to develop high-performing support teams and deliver exceptional customer service. A strong understanding of incident, problem and change management processes is required, together with experience of asset management, reporting and operational performance management. Technical knowledge of Microsoft infrastructure, identity management and multi-factor authentication, cloud technologies, virtualisation platforms, mobile device management solutions, IT service management tools, telephony platforms, audiovisual technologies and end-user computing environments will be highly beneficial.Strong communication, stakeholder management and problem-solving skills are essential, along with the ability to work effectively in a fast-paced environment whilst maintaining exceptionally high standards. What You'll Get in Return Salary up to 50,000, 36 days annual leave (inclusive of BH), 35 hour working week (Monday to Friday, covering varying shifts of 8am-4pm and 10.30am - 6.30pm). Please get in touch for a full list of benefits for this position. In return, you will have the opportunity to join a highly respected organisation where technology plays a pivotal role in supporting operational excellence. You will work alongside experienced IT professionals, contribute to strategic technology initiatives and have the opportunity to make a significant impact on service delivery and user experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Foster Care Associates (The FCA) Role: Senior/Supervising Social Worker Basic Salary: Up to 41,960.42 per annum, dependent upon experience Location: Remote, supporting Foster Parents in Southampton and Hampshire Benefits Company Car or 2,000 Car Allowance 30 days' annual leave, rising to 35 days with length of service, plus bank holidays, pro rata Life Assurance Company Pension On-site Free Parking Employee Discount Scheme & Medical Cash Plan About Us Set up by a former Foster Parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked after children. Our first office was in the Worcestershire countryside, and that's still where our Head Office is today. We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families. But our purpose remains the same: "to make a positive and lasting difference for children, families and communities", and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and Foster Parent, every single minute of the day. Duties Will Include Support Foster Parents and their families to achieve outstanding outcomes for all children and young people in foster care Support and monitor the continued suitability and competence of Foster Parents ensuring they provide a safe, healthy, nurturing and learning environment for children/young people Ensure that Foster Parents fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the FCA policies and procedures Provide and record regular supervision to allocated Foster Parents in line with FCA's Operational Standards Work in partnership in a team parenting approach to help identify any needs within the Foster Parent household, e.g. respite, activities, therapy and holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined Ensure each child and Foster Parent are fully compliant in respect of all key documentation Attend meetings and/or provide reports for Commissioning Teams to address individual packages of care Promote participation of children/young people in the development of the agency and in accessing resources and opportunities in their local community Participate in an out-of-hours support service on a rota basis Participate in the day duty system on a rota basis, supporting the referrals team Undertake occasional initial home visits and Form F Assessments You Must Have A Social Work qualification Professional registration with Social Work England or equivalent Proven ability to produce a high standard of report writing A comprehensive working knowledge of relevant legislation and child safeguarding procedures The willingness and ability to travel extensively, including occasional nights away Confidence with transporting children and young people in sometimes stressful/difficult situations Full driving licence Contact For more information about this post, please contact Caroline Ellis, Registered Manager, on (phone number removed) or Ray Kalaker, Fostering Service Manager, on (phone number removed). To be considered, please apply and we will be in touch. No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the Disability Confident Employer by Jobcentre Plus. The successful applicant will be subject to an enhanced DBS check. PandoLogic. Category:Social Services,

Continuous Improvement & Training Manager Ellesmere Port £40,000£50,000 + Excellent Benefits The Role We're looking for a proactive Continuous Improvement & Training Manager to drive operational excellence and develop our people. You'll lead Lean improvement initiatives, build training and competency programmes, and embed a culture of continuous improvement across the business click apply for full job details

We're looking for an experienced Product Delivery Manager to shape and deliver the digital capabilities that enable Human Factors engineering across the product lifecycle with a leading engineering client of ours. You'll own the roadmap, delivery and continuous improvement of a portfolio of digital engineering tools and platforms supporting areas such as human-machine interface (HMI), cockpit and crew station design, human performance, usability, simulation and digital engineering. Working across engineering, digital and supplier teams, you'll translate business needs into scalable digital solutions, drive adoption, and ensure seamless integration with wider engineering toolchains and data environments. What you'll do Own the roadmap, backlog and delivery of Human Factors digital capabilities. Lead cross-functional teams to deliver high-quality digital engineering solutions. Drive integration across engineering tools, data and digital thread environments. Engage stakeholders to shape priorities and maximise business value. Manage suppliers, technology partners and continuous product improvement. Champion innovation, governance and best practice across the capability. What we're looking for Degree in Engineering, Human Factors or a related technical discipline. Significant experience delivering digital engineering capabilities within aerospace, defence or another regulated industry. Strong understanding of Human Factors engineering and digital engineering principles. Experience leading complex product or technology delivery across multiple stakeholders. Excellent communication, planning and supplier management skills. Ability to obtain the appropriate security clearance. Why join? This is an opportunity to influence the future of Human Factors digital engineering, working on complex programmes that demand innovation, collaboration and technical excellence. You'll play a key role in delivering capabilities that improve engineering performance, safety and operational effectiveness. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Buyer Pitstone, Tring, Hertfordshire Competitive Benefits : 6% Bonus, Excellent Pension, 33 Days Holiday, Dental, High street discounts, Workplace nursery scheme, Midday finish on Fridays, Enhanced family friendly policies, Wellbeing programme, EV scheme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: Procurement, SAP, MRP, ERP systems, Supplier management, Negotiating, Manufacturing Safran - Here, we craft excellence together. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone and are proudly a Disability Confident Employer. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. We will consider all applicants who meet the minimum essential requirements regardless of their identity or background. Please let us know in your cover letter if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. We will make every effort to respond to your request for assistance as soon as possible - including guaranteed interviews under the Disability Confident Scheme for those that qualify. Your Role As a Buyer, you will play a critical role in ensuring the smooth flow of materials into the business, supporting operational delivery and customer commitments. Acting as the focal point for an assigned portfolio of suppliers, you will manage day-to-day procurement activities, monitor supplier performance, and work proactively to resolve material availability challenges before they impact production. Convert purchase requisitions into purchase orders, maintaining supplier schedules in line with MRP requirements. Ensure smooth flow of materials into the business, supporting customer commitments and requirements. Act as focal point for an assigned portfolio of suppliers, monitoring supplier performance. Work closely with internal stakeholders to manage schedule changes, monitor inventory impacts and support the resolution of invoice, delivery & technical issues. Participate in problem-solving activities, collaborating with Supplier Performance Managers to maintain supply continuity and drive supplier improvements. Regularly review any overdue parked invoices when needed. What You'll Bring Essential Previous experience within a supply chain, procurement or purchasing role Strong supplier management, negotiation and stakeholder engagement skills Experience working with a MRP system Desirable SAP experience beneficial Experience within a manufacturing or engineering environment If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Get involved: We also have a number of groups and forums onsite that you can get involved with, including Women at Safran, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. Our Wellbeing Program in Pitstone aims to place employee wellbeing at the heart of our business, and we integrate it within all that we do. The program is made up of four wellbeing committees; Healthy Minds, Physical, Social & Financial. Our enhanced family friendly policies re-enforce our commitment to providing a workplace that is both diverse and inclusive.

This is an opportunity for an accomplished finance leader who excels at leading experienced teams, maintaining high standards, and ensuring quality across a broad finance function. Managing a team of senior finance professionals, you will be responsible for providing direction, challenge and oversight, ensuring work is delivered accurately, consistently and on time. This role requires someone who can balance leadership with involvement, taking ownership of key outputs, reviewing complex analysis and supporting the team through competing priorities and changing business demands. Key responsibilities include: Leading, mentoring and developing a team of experienced finance professionals. Providing oversight and challenge across reporting, forecasting, commercial analysis and financial models. Acting as the escalation point for complex financial and commercial matters. Ensuring financial information is robust, reliable and suitable for senior decision-making. Driving accountability, consistency and continuous improvement across the team. Working closely with a wide range of stakeholders to provide guidance, challenge and financial oversight. Managing multiple priorities while maintaining exceptional standards of delivery. About you You will be a qualified accountant with a proven track record of leading established finance teams within a complex environment. You'll bring strong technical credibility, sound judgement and the confidence to challenge constructively when required. Most importantly, you'll be a people-focused leader who enjoys developing others, raising standards and creating a culture of ownership and accountability. seetec - H al Finance Word The opportunity This role will suit a finance leader who enjoys being the person that brings everything together, ensuring the team is performing effectively, the detail is right, and stakeholders have confidence in the information and support they receive. It offers the chance to make a visible impact through leadership, quality and operational excellence, whilst working alongside a capable and experienced team.

We are excited to offer a fantastic opportunity for a permanent Assurance Manager to join our Highways Technology Services business, which includes Street Lighting, Electric Vehicle Charging Infrastructure and Highways Technologies. This role will be a national role based at one of our existing contracts, which includes Norfolk , Manchester , Wakefield and Walsall . You will be required to travel between depots across the UK - a Company Car will be provided. The standard hours of work are 40 per week, Monday - Friday. In this role, you will support the Highways Technology Services business, by providing effective solutions to maintain ongoing assurance for operating policies, processes and standards that the business follows. This will be done by actively taking part in audits and other surveillance visits both internally and externally when needed, tracking, and reporting on performance to ensure consistent assurance across the business. Ultimately this role will help the business in enhancing excellence to assure client satisfaction, reduce risk, increase efficiency, and build a reputation for delivering high quality services. What you'll do: Ensure that the operational business is properly implementing the Amey model, and the standards to which the business subscribes providing support to Health, Safety, Environmental management and quality assurance personnel as required. Stay abreast of developments in legislation, regulation, and industry best practice through an ongoing process of formal continuing professional development. Develop briefing on relevant topics and procedures to enable information to be cascaded throughout the business by key stakeholders. Under direction from the Business Partner, develop audit schedules and undertake surveillance visits of areas under the scope of employment. Support incident investigations identify and, using specialist technical knowledge, to advise on the implementation of effective preventive actions through a process of root cause analysis. Take ownership of the Amey online reporting tool, EcoOnine, overseeing action closures to the required quality and standard, and formally challenging overdue items. Under direction of the Business Partner, take ownership of Amey policy, procedure and guidance documents, ensuring document owners maintain life cycle document reviews as necessary to reflect current obligations and best working practices, legal and regulatory requirements. Support the Business Partner to review Amey management systems, processes and procedures; and support the business in the implementation of risk control arrangements using specialist technical knowledge where necessary. Under direction from the Business Partner, support Work Winning activities by ensuring that Business Unit bidding teams incorporate Amey's strategy and approach to managing environmental compliance into bid submissions. Provide guidance, advice and support to management teams to ensure that mobilisations and demobilisation take place in compliance with Amey's stated requirements. Continually uphold Amey's core value of 'safety first, always', by complying with and promoting our robust safety measures to minimise the risk of injury or ill health by consistently applying and working within our Zero Code framework whilst undertaking activities for or on behalf of Amey. Undertake site visits and engage with all employees as necessary on a regular basis, supporting them to work effectively. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like a Highways Team Leader and Supervisor Training Opportunities: Unlock your potential with comprehensive training, including fully funded HGV licence training, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What you'll bring: Entry level qualification to the CQI or IOSH and can demonstrate they are working towards an advanced level of membership. Previously experience of working on a Street Lighting / Highways contract (desirable) Ability to define Assurance standards which are pertinent to the business. Able to plan for assurance, inclusive of processes and resources required to achieve best in class assurance needs. The ability to monitor and assess assurance controls in place inclusive of any deviation from defined standards or regulatory requirements. Competence in implementing continual improvement opportunities through, review, engagement and collaboration with key stakeholders within the business to prevent future defects or issues. The ability to train and educate employees to ensure they have the necessary skills and competence to ensure assurance within the business. An engaging communication and influencing style able to work with all levels of the business. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)

Records & Systems Manager Location: London (Hybrid) Salary: 45,000 - 48,000 Job Type: Permanent The Role We're looking for an experienced Records & Systems Manager to lead a small team and take ownership of records management, information governance, reporting, and systems management. This is a unique hybrid position, ideal for someone who has experience managing both physical and digital records and is comfortable working with data, reporting, KPIs, and records management systems . You'll manage a team of 3 people and act as the key point of contact for records governance, operational reporting, client requests, and improvement projects. Key Responsibilities Manage physical and electronic records throughout their lifecycle Ensure compliance with records management and information governance policies Oversee records destruction processes Manage records systems and file tracking tools Produce KPI reports and management information Analyse data and identify trends or areas for improvement Lead projects and process improvement initiatives Manage and support a team of 3 direct reports Build strong relationships with stakeholders and provide excellent customer service Respond to operational and client queries What We're Looking For Essential Strong Records Management and Information Governance experience Experience managing both physical and digital records Previous people management experience Strong Excel and reporting skills Experience working with records management systems Ability to analyse and interpret data Excellent communication and stakeholder management skills Experience delivering projects and process improvements Desirable Experience in Document Management or Information Management environments Data visualisation and dashboard reporting experience Knowledge of SLA-driven services About You You'll be someone who can confidently combine: Records Management Information Governance Systems & Data Management Reporting & Analysis Team Leadership Project Management Please Note: This is not a junior or training role. We're looking for someone who can quickly step into the position and make an impact from day one. Benefits 25 days annual leave.Life insurance Paid sick leave scheme. Employee discounts and benefits portal Hybrid working (1-2 days from home) Flexible start and finish times Ongoing training and development Working Pattern 40 hours per week Operating hours between 8am and 6pm. Hybrid working available. Occasional travel to client sites for projects and business needs If you have a background in Records Management, Information Governance, Document Management, or Data & Systems Management and enjoy leading teams while driving operational excellence, we'd love to hear from you. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to suppo Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Ready to Leave the 24/7 Hotel Environment Behind? Newcastle City Centre 37,000- 40,000 Basic + 10% Bonus + Excellent Benefits You've mastered the art of delivering exceptional guest experiences. You've led busy teams, handled last-minute challenges, balanced operational demands, exceeded guest expectations and maintained impeccable standards-even when the hotel is at full occupancy. But perhaps you're ready for a role where you can still do what you love without the constant late nights, split shifts and every-weekend working. This Could Be Your Next Move. We're looking for an experienced Hotel Manager, Operations Manager, Duty Manager, Front Office Manager, Guest Services Manager or Assistant Hotel Manager to lead a premium, customer-focused operation in Newcastle city centre. This is an opportunity to take your hospitality leadership experience into a vibrant residential environment where service, community and operational excellence are at the heart of everything. You'll still lead people. You'll still create exceptional customer experiences. You'll still run a large, fast-paced operation. You'll simply enjoy a better work-life balance while doing it. What You'll Be Doing As the senior leader on site, you'll take ownership of the day-to-day operation, leading from the front and setting the standard for service. You'll be a visible presence, supporting your team, engaging with residents, solving problems and ensuring every interaction reflects a five-star experience. Your responsibilities will include: Leading, coaching and developing a customer-focused team Delivering an outstanding resident experience with hotel-level service Driving operational excellence and maintaining exceptional building standards Managing day-to-day performance, compliance and Health & Safety Building a positive, engaging culture where people enjoy coming to work Creating a welcoming community through resident engagement and events Taking ownership of operational performance, budgets and service delivery Who We're Looking For We're keen to hear from candidates with management experience in: Hotels Boutique Hotels Aparthotels Serviced Apartments Hospitality Leisure or Guest Accommodation You'll be someone who: Leads from the front and enjoys being visible Has a genuine passion for guest service and developing people Builds high-performing, motivated teams Thrives in fast-paced operational environments Maintains exceptionally high standards Enjoys taking ownership and making decisions Most importantly, we're looking for someone with warmth, presence and natural leadership-someone who creates memorable guest experiences and inspires their team to deliver exceptional service every day. What's In It For You? 37,000- 40,000 basic salary 10% annual bonus Better work-life balance than most hotel management roles A varied leadership position where no two days are the same Excellent benefits package Genuine long-term career progression within a growing premium brand The opportunity to apply your hospitality expertise in a fresh, rewarding environment If you've built your career delivering exceptional guest experiences and leading hotel teams-but you're ready for a fresh challenge where your hospitality skills are truly valued-we'd love to hear from you. Apply today with your CV.

Operations Manager Permanent Glasgow £44,497 - £60,497 About the Role We are seeking an experienced Operations Manager to lead operational delivery across a regulated manufacturing environment, ensuring facilities, people, systems, and processes are set up to support safe, efficient, and compliant operations. Reporting to the Head of Operations, this is a key leadership role with responsibility for operational activities across the site, including production support, warehousing, facilities, and operational readiness. The successful candidate will play a critical role in maintaining operational excellence while helping shape future site capability through strategic planning, continuous improvement, and capital investment initiatives. This is a highly visible role that requires someone who is proactive, solutions-focused, and able to deliver results while working effectively across multiple functions and stakeholders. What You'll Be Responsible For: Operational Leadership Lead day-to-day operational activities across the facility, ensuring safe, compliant, and efficient operations Manage and develop a team of operational staff, setting priorities, objectives, and performance expectations Ensure facilities, equipment, materials, and resources are available to support project and production delivery Drive a culture of accountability, continuous improvement, and operational excellence Health, Safety & Compliance Take a leading role in maintaining site compliance with Health & Safety, quality, and regulatory requirements Ensure safe systems of work are developed, implemented, and continuously improved Promote a strong compliance culture within a highly regulated environment Support site readiness for audits and inspections as required Facilities & Asset Management Oversee the effective operation and maintenance of site facilities and equipment Support operational planning to maximise facility utilisation and asset availability Contribute to future CAPEX planning and investment decisions Ensure equipment testing, maintenance, and accreditation activities remain compliant and up to date Continuous Improvement Drive initiatives to improve operational performance, efficiency, and cost effectiveness Improve systems, processes, documentation, housekeeping, and resource management Identify opportunities to streamline operations and enhance service delivery Ensure lessons learned are captured and applied to future activities Stakeholder Management Work closely with project teams, central functions, technical teams, and external suppliers Build strong relationships across the organisation to resolve challenges and deliver outcomes Influence stakeholders and navigate complex environments to achieve operational objectives Support the delivery of projects through effective planning and cross-functional collaboration About You: You are an experienced operations leader who enjoys taking ownership, solving problems, and driving delivery within regulated environments. You'll bring: Proven operational management experience within a regulated industry Experience managing teams and operational activities in manufacturing or production environments Strong understanding of Health & Safety, quality, and compliance requirements Experience managing operational budgets, resources, and facility requirements Excellent stakeholder management and influencing skills A proactive, "can-do" approach with the confidence to make decisions and drive outcomes Desirable (but not essential): Experience within pharmaceutical, food manufacturing, GMP, or similarly regulated environments NEBOSH or equivalent Health & Safety qualification Experience managing CAPEX projects or facility improvements Exposure to Lean, 5S, or continuous improvement methodologies This role would suit someone who has operated in highly regulated sectors such as pharmaceuticals, food production, nuclear, advanced manufacturing, or similar environments where quality, compliance, and operational discipline are critical. Why Join Us? Opportunity to lead operational delivery at a strategically important manufacturing facility Influence site operations, future improvements, and long-term capability plans Work in a collaborative environment with strong cross-functional support Flexible approach to working hours Competitive salary (£44,497 - £60,497) Location & Working Pattern Based primarily on-site in Glasgow High on-site presence expected, with occasional home working flexibility 37 hours per week Monday-Thursday: 08:30 - 17:00, Friday: 08:30 - 16:00 Flexible working arrangements available around core business needs The Opportunity This is an excellent opportunity for an experienced operations professional to step into a highly influential role where you will help shape the future of site operations while leading teams, improving processes, and ensuring operational excellence within a regulated manufacturing environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Operations Manager We are seeking an experienced Operations Manager to join a high-performing, defence-focused manufacturing environment. This is a pivotal leadership role where you will be responsible for driving operational excellence across complex, mission-critical programmes. About the Role You will be leading daily operations within an Integrated Product Team (IPT), ensuring the successful delivery of products against quality, cost, and schedule requirements . Acting as the bridge between engineering, manufacturing, and supply chain, you will play a key role in translating strategy into execution. Key Responsibilities Lead operational delivery, ensuring demand and supply are aligned across programmes Drive performance against key KPIs including on-time delivery, quality, and efficiency Manage and develop teams within a matrix structure, creating a high-performance culture Identify and implement continuous improvement initiatives using Lean principles Own cost performance, resource planning, and capacity management Collaborate closely with engineering, quality, and supply chain to ensure programme success Engage with stakeholders and customers to meet and exceed expectations What We're Looking For Proven experience in operations leadership within defence, aerospace, or a regulated manufacturing environment Strong understanding of programme delivery and operational performance metrics Experience with continuous improvement methodologies such as Lean or Six Sigma Confident leadership style with the ability to influence across multiple functions Strong communication and stakeholder management skills Why Apply? You will be joining a cooperative and forward-thinking organisation, where you will have the opportunity to shape operations, influence strategic delivery, and lead improvement in a complex and rewarding environment. We offer flexible working, strong benefits, and excellent development opportunities, alongside the chance to work on meaningful, high-impact programmes. Security Clearance Due to the nature of the role, you will be required to be eligible for UK Security Clearance.

We are currently supporting the recruitment of an experienced and clinically focused Registered Manager to lead a well-established elderly nursing home in Cumbria. The service provides high-quality nursing, dementia and mental health care for older adults and is seeking a strong leader who is passionate about delivering outstanding person-centred care, driving regulatory excellence and creating a positive culture for residents and staff alike. Job Ref: Registered Manager Location: Cumbria Type: Permanent, Full-Time Salary: 75,000 per annum Key Responsibilities Manage the day-to-day operations of the nursing home in line with CQC regulations and legislative requirements Ensure the delivery of exceptional person-centred care for elderly residents living with dementia and mental health conditions Provide strong clinical and operational leadership across all departments within the home Lead, motivate and develop a multidisciplinary team, promoting a positive and high-performing culture Maintain excellent standards of governance, safeguarding, medication management and quality assurance Take responsibility for occupancy, budget management and overall home performance Build and maintain positive relationships with residents, families, healthcare professionals and external stakeholders Drive continuous improvement initiatives and ensure the service remains inspection ready at all times Support recruitment, retention and succession planning to build a stable and effective workforce Promote a safe, welcoming and therapeutic environment that enhances resident wellbeing and quality of life Required Skills & Experience Current NMC registration as either an RMN or RGN is essential Previous experience as a Registered Manager within an elderly nursing home environment Strong knowledge of dementia care, elderly care and mental health support within a nursing setting Excellent understanding of CQC regulations, safeguarding and clinical governance requirements Proven track record of leading successful inspections and delivering service improvements Strong clinical leadership skills with the ability to inspire and develop teams Experience managing budgets, occupancy levels and overall service performance Level 5 Diploma in Leadership for Health & Social Care or equivalent management qualification Excellent communication, organisational and stakeholder management skills Passionate about delivering outstanding outcomes for residents and creating a positive culture for staff Benefits Competitive salary of 75,000 per annum Annual performance-related bonus Company pension scheme Generous annual leave entitlement Continuous professional development and training opportunities NMC registration fees paid Supportive senior leadership team Employee assistance programme Free on-site parking Opportunity to lead a high-quality nursing service and make a genuine difference to residents' lives This opportunity is with a respected care provider operating a well-established elderly nursing home in Cumbria. The service specialises in supporting older adults with nursing needs, dementia and mental health conditions, delivering compassionate, person-centred care in a safe and homely environment. This role would suit an experienced Registered Manager looking for their next challenge within a quality-focused organisation, or an experienced Deputy Manager ready to take the next step into their first registration opportunity.

Technical Operations Manager Up to 60,000 + Bonus Hybrid (Uxbridge) IT We're looking for a Technical Operations Manager to lead our Technical Support and Field Services teams, ensuring the delivery of exceptional technical support, operational excellence, installation quality, and customer service. This is a fantastic opportunity for someone who enjoys combining people leadership, technical problem-solving, operational performance, and continuous improvement in a fast-paced technology environment. What you'll be doing Leading and developing Technical Support and Field Service teams Acting as the senior technical escalation point for complex customer and operational issues Driving SLA performance, service quality and customer satisfaction Managing installation quality, audits, and technical standards Working with OEMs, dealer groups and third-party installation partners Monitoring device performance and operational KPIs to improve reliability and service delivery Implementing process improvements and driving operational excellence Supporting compliance, certification activities and technical governance What we're looking for Proven leadership experience within Technical Operations, Technical Support, Engineering, Service Delivery or Field Service Management Strong knowledge of telematics, connected vehicles, GPS/GNSS, CAN Bus, vehicle electrical systems, remote diagnostics and vehicle integration Experience managing technical teams and third-party service providers A data-driven approach to problem solving and continuous improvement Excellent stakeholder management and communication skills Auto-electrical qualifications or equivalent automotive electrical experience desirable Full UK driving licence Why apply? Hybrid working environment Opportunity to lead and shape a critical technical function Exposure to innovative connected vehicle technologies Collaborative and supportive team culture Excellent career development opportunities Technical Operations Manager Up to 60,000 + Bonus Hybrid (Uxbridge) IT

Hospitality, Catering & Events Manager Location: Hull Area Salary: Starting from 35,000 + Performance Bonus (DOE) Hours: Average 40 hours per week An Exciting Opportunity to Shape the Future of One of East Yorkshire's Premier Hospitality Venues Prestige Recruitment Specialists are proud to be working exclusively with one of East Yorkshire's most exciting and ambitious hospitality destinations in the search for an exceptional Hospitality, Catering & Events Manager. This is far more than a management role - it's an opportunity to leave your mark on a venue that is undergoing significant investment and expansion. As the business continues to grow over the coming years, you'll play a pivotal role in developing its hospitality offering and helping establish it as one of the region's leading destinations for weddings, conferences, events, dining and leisure. If you're an inspirational leader with a passion for delivering unforgettable guest experiences, developing high-performing teams and driving commercial success, we'd love to hear from you. The Role As Hospitality, Catering & Events Manager, you will take ownership of the entire Food & Beverage operation, ensuring exceptional service standards across restaurants, bars, weddings, conferences, golf events and functions. Working closely with senior management and department heads, you'll lead the hospitality team, maximise revenue opportunities and help shape the future growth of the business. This is a hands-on leadership position where no two days are the same. Key Responsibilities Lead and manage all Food & Beverage operations, ensuring outstanding customer experiences at every touchpoint. Drive the growth of the conference, events and wedding business as the venue expands. Coordinate hospitality requirements across multiple departments including weddings, golf, spa, accommodation and conferencing. Inspire, recruit, train and develop a motivated, customer-focused team. Manage staffing levels, rotas, budgets and financial performance. Monitor KPIs and implement strategies to increase sales, profitability and customer satisfaction. Work collaboratively with the Head Chef to develop exciting menus and continuously enhance the food offering. Maintain the highest standards of food quality, presentation and service. Ensure full compliance with Health & Safety, Food Hygiene and licensing regulations. Manage stock control, purchasing and inventory. Handle customer feedback professionally, ensuring every guest leaves with a positive experience. Attend senior management meetings and contribute to the strategic development of the venue. Support marketing initiatives, social media activity and promotional events. Maintain excellent communication across all departments to ensure seamless service delivery. About You We're looking for someone who combines operational excellence with commercial awareness and natural leadership. You'll ideally have: Previous senior management experience within hospitality, hotels, restaurants or event venues. Strong Food & Beverage management experience. Experience managing weddings, conferences, banqueting or large-scale events. A passion for delivering exceptional customer service. Outstanding leadership, coaching and people management skills. Excellent organisational and communication abilities. Commercial awareness with experience managing budgets and driving revenue. A proactive, hands-on approach with excellent problem-solving skills. A genuine passion for creating memorable guest experiences. What's in it for You? Starting salary of 35,000+ depending on experience. Performance-related bonus. Average 40-hour working week. The opportunity to join a thriving business during an exciting period of growth. Genuine autonomy to shape and develop the hospitality operation. Long-term career progression with an ambitious and expanding organisation. A varied and rewarding role where your ideas and leadership will make a real impact. If you are interested and meet the above criteria, please send your CV to (url removed) Please note: Prestige Recruitment is an equal opportunity employer with 30 years of service within the recruitment & staffing sector.

General Manager Edinburgh - £45k to £55k DOE plus TRONC & Bonus Yellow 42 Recruitment are currently working with one of Scotland s leading hospitality groups, with a diverse and growing estate to find a General Manager for one of their busiest bars in the heart of Edinburgh s iconic Grassmarket area. This is an exciting opportunity for an experienced GM. This is a large-scale, multi-floor venue with serious pace, complexity, and expectation. Craft beer brewed on-site, a high-output Neapolitan pizza kitchen, live entertainment, and one of the most in-demand rooftop terraces in the city, all under one roof. If you know how to run big venues, build big teams, and create serious atmosphere, this is an opportunity you would not like to miss. The Venue A three-floor operation with multiple trading environments: Live Bar & Taproom High-energy, late-night trading, live music, tank-fresh beer Brewery & Pizza Floor Open kitchen, artisan Neapolitan pizza, microbrewery at the core Rooftop Terrace One of Edinburgh s best rooftops with direct views of Edinburgh Castle Grassmarket External Trading High-footfall, year-round tourism, and event-driven peaks This site trades hard, across all seasons, with major peaks around weekends, events, and tourism. The Opportunity You will take full ownership of one of our flagship venues Leading a large, multi-layered team Managing high weekly revenues across multiple income streams Driving both operational excellence and atmosphere Delivering consistency at scale while still pushing the venue forward What We re Looking For This role requires proven experience at this level. We re not looking for potential; we re looking for track record. Proven experience as a General Manager in a high-volume venue Must have operated venues delivering £60k+ per week as a minimum Experience leading teams of 50+ people in a fast-paced, multi-department environment Strong leadership presence; able to command a large team and drive standards daily Commercially sharp with a deep understanding of P&L, labour control, and revenue growth A natural operator who understands how to build energy, atmosphere, and guest experience Decisive, resilient, and calm under pressure Strong grasp of compliance, licensing, and health & safety Your Role Operational Leadership Own the full operation across all floors, ensuring consistency, pace and high standards at all times. Team Leadership & Culture Recruit, develop and lead a large team. Build a culture of accountability, energy, and pride. Financial Performance Take ownership of the numbers. Deliver budget, control costs, and maximise profitability. Guest Experience Set the tone. Drive service standards and create an atmosphere that keeps people coming back. Compliance & Standards Ensure the venue operates safely, legally, and to the highest operational standards. Salary, Package and Benefits £45,000 £55,000 base salary DOE On-target earnings of up to £70,000 (including tronc and bonus) 25% to 50% staff discount across all venues 24/7 Employee Assistance Programme Additional annual leave with service Genuine progression opportunities across the group A business that values both performance and people

Annual salary: up to £52,500.00 Disrepair Manager Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent 42.5 hours per week Salary up to £52,500 + company car allowance Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for an experienced Disrepair Manager to join our team in Birmingham. You will be responsible for leading the delivery of disrepair works, ensuring cases are managed efficiently, safely and to a high standard, with a strong focus on compliance and resolution. This includes managing supervisors, operatives and subcontractors, overseeing disrepair cases and performance, ensuring works are completed within required timescales, maintaining quality standards and providing technical and operational leadership. You will work closely with internal teams, legal representatives and stakeholders to ensure effective case management, mitigate risk and continuously improve service delivery. With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a high performing team that plays a key role in resolving complex property issues. We're looking for someone who is organised, proactive and focused on delivering high-quality outcomes, driving performance and maintaining high levels of customer and client satisfaction. Duties: Oversee delivery of disrepair works across occupied properties, ensuring cases are managed efficiently and resolved in line with required timescales Ensure all works are delivered safely, efficiently and to required quality and compliance standards Lead regular site visits and case reviews to monitor progress, resolve issues and drive performance against disrepair targets Manage supervisors, operatives and subcontractors, ensuring effective resource allocation to meet case demand Oversee disrepair programmes and priorities, ensuring timely resolution and mitigation of legal risk Ensure full compliance with Health & Safety regulations, COSHH, company procedures and disrepair legislation Implement quality assurance processes, ensuring inspections are completed and remedial actions are taken promptly Provide leadership and direction to teams, supporting performance management, productivity and engagement Identify skills gaps and coordinate training and development to support disrepair service delivery Oversee adherence to HR policies including attendance, conduct and performance management Ensure effective management of company assets including vehicles, tools, PPE and materials Oversee material usage, procurement and cost control to support budget management and efficiency Monitor performance through system reporting, using data to drive improvements in case resolution, cost and quality Build and maintain strong relationships with clients, legal teams, internal stakeholders, subcontractors and suppliers Lead on contract mobilisation, compliance audits and continuous service improvement initiatives Manage budgets, forecasting and cost control, identifying efficiencies and reducing exposure to claims Provide operational cover and leadership support during peak periods or absence across the wider team Ensure teams engage in toolbox talks, training sessions and company communications Promote company values and maintain a professional, customer-focused service at all times Role Criteria: Previous experience in a Disrepair Manager, Disrepair Surveyor or similar management role within housing or property maintenance Proven track record of leading, monitoring and reporting on Health & Safety, compliance and disrepair case management activities Extensive experience managing disrepair cases, including damp & mould, and driving performance against legal and contractual timescales Relevant qualification (City & Guilds or equivalent) in a trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH and safe systems of work Good working knowledge of Schedule of Rates, cost management and financial implications of disrepair works Strong understanding of housing disrepair legislation and compliance requirements Excellent interpersonal and communication skills, with the ability to engage effectively with clients, tenants and legal representatives Strong leadership capability with experience managing supervisors and developing high-performing teams Customer and client focused mindset with a commitment to service excellence and effective complaint resolution Commercial awareness with a results driven approach to cost control, performance and risk mitigation Strong planning, organisational and case management skills Confident decision making in a fast paced, target driven environment Ability to influence, negotiate and build relationships across internal teams, clients, contractors and legal stakeholders IT literate with confident oral and written communication skills Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Car Allowance Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Assistant Manager Customer-Focused Retail 30,000 - 31,500 North Norfolk We're recruiting for a well-established retailer that's passionate about delivering exceptional customer service and creating an enjoyable shopping experience. This is an exciting opportunity for an experienced Assistant Manager to join a business where people, standards and customer satisfaction are at the heart of everything they do. As Assistant Manager, you'll play a key role in the day-to-day running of the store, leading from the front to inspire your team and deliver an outstanding customer journey. You'll have the autonomy to influence store standards, merchandising and overall presentation while ensuring commercial targets are achieved. You'll be responsible for supporting all operational aspects of the business, driving sales performance, maintaining excellent visual merchandising standards and creating an engaging environment for both customers and colleagues. Coaching, developing and motivating your team will be a major part of the role, helping to build a positive culture and deliver consistent results. What we're looking for: Previous management experience within a customer-focused retail environment A proven ability to lead, coach and develop large teams Experience within a multi-product or fast-paced retail setting is desirable A passion for delivering exceptional customer service Strong commercial awareness with the ability to drive sales and performance High standards of store presentation and operational excellence Excellent communication and leadership skills This business offers genuine career progression, ongoing development and the chance to join a successful retailer that values its people. If you're looking for your next management opportunity within a customer-led retail business, we'd love to hear from you. This is a fantastic opportunity for an experienced Assistant Manager to lead a dynamic team and advance their career in the retail sector! If you're interested in this exciting Assistant Manager role, APPLY TODAY with your most up-to-date CV! BH36644