Records Manager

Location: London (Hybrid)
Salary: 45,000 - 48,000

Job Type: Permanent

We're looking for an experienced Records & Systems Manager to lead a small team and take ownership of records management, information governance, reporting, and systems management.

This is a unique hybrid position, ideal for someone who has experience managing both physical and digital records and is comfortable working with data, reporting, KPIs, and records management systems.

You'll manage a team of 3 people and act as the key point of contact for records governance, operational reporting, client requests, and improvement projects.

• Manage physical and electronic records throughout their lifecycle
• Ensure compliance with records management and information governance policies
• Oversee records destruction processes
• Manage records systems and file tracking tools
• Produce KPI reports and management information
• Analyse data and identify trends or areas for improvement
• Lead projects and process improvement initiatives
• Manage and support a team of 3 direct reports
• Build strong relationships with stakeholders and provide excellent customer service
• Respond to operational and client queries

• Strong Records Management and Information Governance experience
• Experience managing both physical and digital records
• Previous people management experience
• Strong Excel and reporting skills
• Experience working with records management systems
• Ability to analyse and interpret data
• Excellent communication and stakeholder management skills
• Experience delivering projects and process improvements

• Experience in Document Management or Information Management environments
• Data visualisation and dashboard reporting experience
• Knowledge of SLA-driven services

You'll be someone who can confidently combine:

• Records Management
• Information Governance
• Systems & Data Management
• Reporting & Analysis
• Team Leadership
• Project Management

Please Note: This is not a junior or training role. We're looking for someone who can quickly step into the position and make an impact from day one.

• 25 days annual leave.Life insurance
• Paid sick leave scheme.
• Employee discounts and benefits portal
• Hybrid working (1-2 days from home)
• Flexible start and finish times
• Ongoing training and development

• 40 hours per week
• Operating hours between 8am and 6pm.
• Hybrid working available.
• Occasional travel to client sites for projects and business needs

If you have a background in Records Management, Information Governance, Document Management, or Data & Systems Management and enjoy leading teams while driving operational excellence, we'd love to hear from you.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to suppo

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.