43 jobs found

Location: Fareham Salary: £ DOE + commission Hours: Monday - Friday 8.30am - 5pm (1 hour lunch), office based; hybrid working after probation, 3 days in the office, 2 days at home (Tuesday & Friday) Benefits: Ongoing training, 25 days holidays + bank hols (opportunity to buy more holiday), auto enrolment pension, great social team environment Aspire Jobs are working with a well-established and growing client in Fareham who are looking to recruit an experienced Insurance Account Executive to join their team. The role will see you proactively creating and developing new insurance business whilst providing support and business development to designated accounts to maximise the growth of client worth. The role may from time to time include going to different office so you must drive and have your own vehicle. About You Experience in a similar insurance Account Executive role Background in personal lines or motor insurance (minimum) Target-driven with a proactive sales approach - there is an element of new business sales within this role as well as account management Strong relationship building experience Key Responsibilities Achieve new business and renewal targets Proactively generate sales opportunities Initiate and conduct marketing campaigns to generate own leads and appointments by tele-marketing, mailshots, networking and referrals Track and monitor progress of each target market project, monitoring conversion rates for leads, appointments, quote & sales activity Provide generation of new business appointments and sales to realise individual new business targets, ensuring all avenues are maximised Ensure that full presentations are sent out to market and are actively managed Encourage longterm relationships with customers (hitting 90% renewal target) Maintain high customer service standards Handle complaints in line with FCA guidelines Ensure renewals and documentation are processed accurately and on time Build long-term client relationships (90% retention target)

Internal Sales Executive Daventry 29,000 - 31,000 Annual basic plus Commission OTE 10,000 Annually Our client is seeking a dynamic and results-driven Internal Sales Executive to join their team. This role involves engaging with potential and existing clients to promote our products and services, fostering strong relationships, and driving sales growth. The ideal candidate will possess excellent communication skills, a keen analytical mind, and experience in B2B sales. Responsibilities: Develop and maintain relationships with existing clients whilst actively seeking new business opportunities through outbound calls and emails. Understand client needs and provide tailored solutions to meet their requirements. Utilise a CRM to track interactions, manage leads, and update client information accurately. Handle customer enquiries professionally via telephone, email etc, delivering an outstanding customer experience Process customer orders, quotations, and sales transactions accurately and efficiently Prepare and follow up on quotations and open enquiries to maximise conversion Provide technical advice and specialist product knowledge to support customer needs Hit daily/weekly/monthly KPIs by proactively contacting new and existing customers Identify opportunities to cross-sell and up-sell products and promotions Build and maintain strong, long-term customer relationships Work closely with the surveying and installation teams to ensure smooth order fulfilment and sales efficiency Manage customer issues, including order queries and complaints, ensuring timely resolution and accurate documentation Maintain accurate records and update customer information on internal systems Work collaboratively within a small, target-driven team to achieve company goals Attend meetings, training sessions, and regular one-to-ones with your manager Collaborate with the marketing team to develop targeted campaigns that support sales objectives. Follow up on leads promptly and efficiently to maximise conversion rates. Maintain a thorough knowledge of product offerings, industry developments, and competitor activities. Qualifications: Excellent written and verbal communication skills with a confident and professional telephone manner A strong focus on customer experience and relationship building Sales-driven mindset with enthusiasm for meeting and exceeding targets Organised, proactive, and capable of managing multiple priorities simultaneously. A proactive attitude with a passion for achieving targets and delivering exceptional customer service.

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494

We're excited to be recruiting for a French speaking Customer service position for our Engineering client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Advisor Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: 26,000 - 28,000 Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 9am - 5pm (1 hour for lunch) Annual leave: 25 days + Bank holidays Development opportunities: To grow your skills and career As a French speaking Customer Service Executive your duties and responsibilities would be to: Liaise with customers and suppliers in France Process customer orders for engineering parts Respond to any queries on the telephone and on e-mail Build relationships with customers Update customers about deliveries Handle occasional complaints Ideal skills and experience for the position: Bi lingual French and English is essential Previous experience within a Customer service office environment Experience of processing customers orders Knowledge of Microsoft applications, especially Excel Next steps: If you're enthusiastic to utilise your French skills and you're passionate about Customer service, we would love to hear from you - apply today ! Don't miss out on this fantastic opportunity to join a leading organisation. Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply) Don't forget: If your application matches the job requirements, we'll email you - please check your junk/spam folders. If you hear from us, call Pippy (Candidate Manager) on (phone number removed) within 24 hours to discuss the role in more detail. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

The CBPM Account Executive is responsible for managing and growing commercial relationships across Syri's cannabis-based products for medicinal use (CBPM) business. The role is primarily focused on account management, customer service and revenue growth, with approximately 15-20% dedicated to new business development through targeted prospecting and lead generation. Key responsibilities include acting as the main commercial contact for assigned customers, building trusted relationships and developing account plans aligned to customer needs and growth objectives. The Account Executive supports onboarding, product launches, packaging coordination, order progression and ongoing supply requirements while providing timely responses to customer enquiries and resolving service issues through effective internal collaboration. The role is responsible for delivering revenue, margin and account growth targets by identifying opportunities to expand existing customer relationships through additional products, services and long-term partnerships. This includes maintaining an accurate sales pipeline, preparing quotations and commercial proposals, supporting forecasting activities and working with Finance on invoicing and account queries. A smaller but important element of the position involves new business development. The Account Executive will identify and qualify potential customers, conduct outbound prospecting activities including calls, emails and LinkedIn engagement, arrange introductory meetings and support progression through the sales process. Working closely with Production, Quality, Regulatory, Supply Chain, Distribution and Finance teams, the role ensures a coordinated customer experience while maintaining compliance with company procedures and industry regulations. Responsibilities also include maintaining accurate CRM records, appropriately escalating quality complaints or pharmacovigilance issues, protecting confidential information and ensuring no unapproved medical or promotional claims are made. Performance is measured through achievement of revenue and margin targets, customer retention and satisfaction, pipeline development, lead generation activity, forecast accuracy, CRM data quality and effective cross-functional collaboration. The ideal candidate will have experience in account management, customer success, sales or business development, with a proven ability to build customer relationships and deliver commercial growth. Strong communication, organisation and CRM skills are essential, along with confidence in prospecting and handling customer interactions. Experience in pharmaceuticals, healthcare, medical cannabis or other regulated industries is advantageous, as is knowledge of the UK CBPM market and awareness of GDP/GMP, controlled drug or pharmacovigilance requirements. Successful candidates will be customer-focused, commercially driven, proactive and resilient, with the ability to balance customer expectations and operational requirements. The role requires flexibility, a willingness to travel when needed and the ability to quickly learn technical and regulatory subject matter.

Car Sales Executive £24,000 basic, £55,000 - £60,000 Genuine OTE Norwich Permanent/Full Time Monday to Saturday (Day off in the week) / 1 in 2 Sundays Our client, based in the Norwich area is on the lookout for an experienced Car Sales Executive to join their main dealer car sales team. They are looking for a candidate who is not only brilliant with people but great at building up relationships. This is a fantastic opportunity to join a successful sales team and become part of a growing business! Apply with us today! Duties & Responsibilities: Achieving agreed sales targets for new and or used vehicles. Building trust, communicating effectively and exceeding customers expectations, leading to loyalty and referrals. Maintain and accurately record all customer contact details. Handling all customer queries and complaints and ensuring they are resolved to achieve customer and company requirements. Responding to queries from new and existing customers relating to vehicle sales. Developing and maintaining a specialist knowledge of manufacturer vehicles. Your Background & Skill: Proven experience as a Sales Executive within the motor trade ideally. Ability to follow a sales process to achieve targets. Experience of prospecting and data recording. Strong communication and interpersonal skills. Excellent selling and negotiating skills. Full UK Driving Licence. For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.

Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000 per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Complaint Coordinator - 12 Month Fixed Term Contract Location: Beeston, Nottingham, NG9 1LA Salary: £29,025 - £30,553- Hybrid Working based on a 37.5hr week Free on-site parking subject to avaliablity At Metropolitan Thames Valley Housing, we have an amazing opportunity for a passionate and customer-service focused Complaint Coordinator to join our Complaints Team based in Beeston, Nottingham. As a Complaint Coordinator you will be responsible for investigating and coordinating responses for Stage 1, and with further experience, Stage 2 complaints. This requires independent inquiry and collaboration with teams across the business to achieve fair and successful resolutions for our customers. You will play a key role in guiding and influencing constructive change within the organisation by identifying process faults and possible improvements to the customer journey. This is a unique opportunity for someone with drive, empathy, and excellent communication skills to make a positive impact on the lives and satisfaction of our residents, while building strong relationships with senior executives and managers across MTVH. We're looking for someone who will Be able to work on a hybrid basis, working 2-3 days per week from home and the rest from our Beeston office. Possess prior knowledge and experience in resolving customer disputes. Demonstrate exceptional organisation and time management, adhering to set timeframes for responses. Negotiate and persuade effectively to achieve a desired outcome. Advocate for our customers and show empathy towards their frustrations and needs. Apply best judgement to each individual situation and have an objective and pragmatic approach to problem-solving. Deliver clear and comprehensive communication, across verbal and written platforms, at all times. Interview Diary Date: To be confirmed Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)

Role: Client Relations Executive Location: Northampton Monday - Friday Full-time, Office based Salary: £26,000 - £28,000 per annum (depending on experience) plus annual bonus (typically 5% - 15% of basic salary) An exciting opportunity has arisen for a professional and customer-focused Client Relations Executive to join a well-established and growing business based in Northampton. As the first point of contact for customers, you will play a key role in delivering an outstanding client experience by handling telephone and webchat enquiries, qualifying leads, and directing customers to the appropriate sales team members. Alongside customer interaction, you'll support quality monitoring, compliance processes, customer reviews, and a variety of operational and administrative tasks. This is an excellent opportunity for someone with strong customer service or administration experience looking to build a long-term career within financial services. Full training will be provided, with genuine opportunities for progression into a regulated sales support role for candidates looking to develop further. Duties of a Client Relations Executive: Answer incoming telephone and webchat enquiries, qualifying and directing customers to the appropriate Sales Team member. Provide exceptional customer service and maintain a professional, engaging telephone manner. Keep the Customer Records Management system up to date with accurate client information and call summaries. Carry out quality monitoring of sales calls and provide constructive feedback to the Sales Team. Support complaints handling and assist with complaint resolution where required. Obtain Trustpilot and Google reviews from customers. Assist with customer due diligence and compliance processes following training. Support the Client Relations Team Manager and Director of Compliance & Operations with administrative and ad hoc duties. Ensure business processes are followed and maintained to a high standard. Provide additional support across the business as required. What we would like from you: Previous experience in Customer Service, Account Management, Sales Support or an administrative role. A degree is preferred, with a minimum of A-Levels (or equivalent) at BBB or above. Excellent verbal and written communication skills. Confident speaking with customers over the telephone and via webchat. Ability to multitask, including typing whilst speaking to customers. Strong attention to detail and organisational skills. Good Microsoft Office skills and experience using CRM or webchat systems would be advantageous. A positive, proactive approach with a willingness to learn. Personal Attributes: Professional, friendly and engaging. Highly organised with excellent attention to detail. Calm under pressure and able to manage multiple priorities. Strong problem-solving skills. Commercially aware. Self-motivated whilst also working effectively as part of a team. Positive attitude with a proactive, can-do approach. BEDFORDPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy Statement and give OA Group authorisation to hold your provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency/business. Your application will be considered in competition with others, and we will contact you within 3 working days

Don't miss this opportunity to join a friendly, family-run business with over 30 years of success! Develop your sales and customer service career with full training, career progression opportunities and performance rewards in a varied, office-based role. Sales Advisor - Qualitex Supplies LtdAylesford, Kent, ME20 7SP Full time (8.30am - 5.00pm, Monday to Friday), permanent £25,000+ depending on experience Please Note: Applicants must be authorised to work in the UK Qualitex Supplies is an established family-owned distributor of shower and bathroom products, celebrating over 30 years supplying showrooms, trade counters and builder's merchants with our own exclusive QX Bathroom Product brands. Our head office administrates all sales enquiries from Aylesford, Kent with national deliveries from our distribution centres in Nottingham and Aylesford. About the role: As a Sales Advisor, you will play a vital role in our Administration Team, supporting our internal sales and customer service departments. This dynamic and exciting position offers an opportunity to develop your professional skill set while contributing to the growth and success of our organisation. Key responsibilities: Handle incoming sales calls with a confident and professional telephone manner, providing assistance and information to potential customers. Initiate outgoing calls to our existing customer base, building and maintaining strong relationships to drive sales and customer satisfaction. Process daily orders received via phone and email systems, utilising basic PC skills to ensure accurate and timely order processing. Utilise your excellent communication skills to effectively convey product information, pricing details, and promotional offers to customers. Collaborate closely with the sales team to identify opportunities for upselling and cross-selling, maximising revenue generation. Maintain accurate and up-to-date customer records in our database, ensuring all interactions and transactions are properly documented. Proactively resolve customer enquiries, concerns, and complaints, striving to provide exceptional service and achieve customer retention. About you: To thrive in this role, you should possess a combination of strong interpersonal skills, attention to detail, and a passion for delivering excellent customer service. We are seeking individuals who can thrive in a fast-paced, friendly environment and have the drive to succeed. Requirements: Confident and professional telephone manner with the ability to handle sales calls effectively. Basic PC skills and proficiency in using email and other office software. Familiarity with Acumatica systems is a plus, but not essential. Ability to work under pressure and meet deadlines without compromising on quality. Strong initiative, urgency, and common sense to tackle challenges and solve problems. Excellent communication skills, both written and verbal, enabling you to effectively engage with customers and colleagues. A team player mentality with the ability to collaborate and contribute to the success of the sales and customer service departments. Own transportation is essential due to limited local public transport links. Benefits: 20 days holiday + bank holidays. Performance bonus scheme. Workplace pension scheme. Full training provided. Career progression opportunities. On-site parking. How to apply: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Internal Sales Executive, Sales Administrator, Customer Service Advisor, Customer Sales Advisor, Sales Support Administrator, Internal Account Manager, Customer Service Representative, Telesales Executive, Order Processing Administrator, Trade Counter Sales Advisor, Sales Coordinator, Customer Account Executive, Office Sales Assistant, Business Development Support, Customer Relations Advisor.

Internal Sales Executive Halesowen Monday- Friday 8.30am- 5.30pm Permanent 30,000- 35,000 Per Annum The Internal Sales Executive is responsible for, managing customer relationships, and supporting the achievement of business objectives through proactive account management and new business development. The role focuses on delivering outstanding customer service while identifying opportunities to increase revenue and profitability across the customer portfolio. Key Responsibilities Sales & Business Development Prepare and follow up quotations to maximise conversion rates. Build and maintain strong relationships with customers. Understand customer requirements and provide appropriate solutions. Manage customer enquiries efficiently via telephone, email, and online platforms. Maintain regular contact with key accounts to encourage repeat business. Monitor customer activity and identify growth opportunities. Respond promptly and professionally to customer enquiries and complaints. Coordinate with internal departments including Operations, Purchasing, Logistics, Finance, and Marketing to resolve customer issues. Process customer orders accurately and efficiently. Maintain accurate records of customer interactions and sales activity within the CRM system. Monitor market trends, competitor activity, and customer feedback. Share market insights and business opportunities with management. Contribute ideas to improve sales performance and customer experience. Knowledge, Skills & Experience Previous experience in an Internal Sales, Customer Service, or Account Management role. Proven track record of achieving sales targets. Strong communication and relationship-building skills. Excellent telephone manner and customer service skills. Good organisational and time-management abilities. Strong IT skills, including Microsoft Office and CRM systems. Commercial awareness and ability to identify sales opportunities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Automotive Sales Executive Basic £25,250k, OTE £46,350k - Company Car Crawley Permanent/Full Time Our client, located in the Crawley area, is searching for a top-notch Automotive Sales Executive to join their expanding team. The ideal candidate must possess exceptional people skills and have a proven track record in relationship building. You'll be joining a thriving sales team and have the chance to grow with a successful business. Don't hesitate, apply with us today and take the first step towards your dream job! Duties & Responsibilities: Achieving agreed sales targets for new and or used vehicles. Building trust, communicating effectively and exceeding customers expectations, leading to loyalty and referrals. Maintain and accurately record all customer contact details. Handling all customer queries and complaints and ensuring they are resolved to achieve customer and company requirements. Responding to queries from new and existing customers relating to vehicle sales. Developing and maintaining a specialist knowledge of manufacturer vehicles. Your Background & Skill: Proven experience as a Sales Executive within the motor trade. Ability to follow a sales process to achieve targets. Strong communication and interpersonal skills. Excellent selling and negotiating skills. Full UK Driving Licence. For further details on this Car Sales Executive role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.

Senior Customer Relations Executive Southend Monday to Friday - Fully Office Based Up to 35,000 per annum Join our client's dynamic team as a Senior Customer Relations Executive, where your expertise in customer service and complaint resolution will shine! This is an exciting opportunity to lead the complaints function and make a meaningful impact on customer experience. Key Responsibilities: - Manage complaints end-to-end, ensuring timely and professional resolutions. - Approach cases with empathy and sound judgement. - Conduct thorough investigations and provide clear written responses to customers. - Collaborate with internal teams to achieve effective outcomes. - Ensure compliance with regulatory requirements and maintain accurate records. - Analyse trends and produce insightful reports for senior management. - Liaise with external stakeholders as needed. - Lead by example, fostering a culture of continuous improvement. - Train colleagues on complaint handling and customer communication. - Oversee customer feedback. Experience We Are Looking For: Proven experience in insurance and complaints handling (claims experience is a plus). Strong understanding of regulatory requirements and excellent communication skills. Exceptional problem-solving abilities and a customer-focused mindset. Proficient in Microsoft Word and Excel with strong organisational skills. If you're ready to take ownership of the complaints function and drive customer satisfaction in a supportive environment, we'd love to hear from you! Join us in making a positive impact today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Sales Co-Ordinator required for my well establsiehd client based in Coalville, on a full time basis Reporting to the Senior Sales Executive and Head of Sales, the Sales Co-Ordinator role is a varied role. Whilst supervising a team of 2 Sales Administrators / Advisors and an Internal Sales Representative, the Sales Co-Ordinator will be working Monday to Friday, 8am to 5pm. In the absence of the Senior Sales Executive, the Sales Co-Ordinator will report to the Head of Sales. The Sales Co-Ordinator will play an integral part in the co-ordination, supervision and development of a small team, whilst being responsible for upselling, identifying new sales opportunities and forging excellent internal cross-departmental relationships. Key Responsibilities: Effective team supervision as aforementioned, ensuring all team members are focussed, and deliver on an ongoing basis on all Key Performance Indicators (KPI s). Ensuring effective reporting of sales performance figures, KPI s and so forth on a weekly basis. Resolving customer queries and / or complaints in a professional, timely manner, whilst reporting back to the Senior Sales Executive and Head of Sales, respectively. Looking to upsell at every opportunity. Ensuring respective sales SLA s are adhered to at all times Ensuring full product knowledge at all times, whilst imparting this knowledge to clients team members and all other relative parties in a simple, yet effective manner Ensuring attendance at all relative meetings as required and requested by the Senior Sales Executive and Head of Sales, respectively Forging excellent working relationships with the Sales Executives Facilitating the execution of the Company s Sales strategy The effective use of all internal Sales systems, such as Salesforce Overseeing the effective supervision and development of Sales Administrators / Advisors whilst ensuring all relative training records are maintained and updated at all times Cross-departmental engagement, whilst working closely with all relevant stakeholders in a professional manner Escalating any concerns and / or queries to the Senior Sales Executive and Head of Sales as required Exploring new ways of fee generation, and agreeing these with the Senior Sales Executive and Head of Sales, respectively Suggesting avenues for process improvement to the Senior Sales Executive and Head of Sales Previous experience in a similar role is essential

Service Director - Law, Democratic and Member Service (Monitoring Officer) Barnsley Council 111,254 per annum Permanent Overview of the Service Director - Law, Democratic and Member Service (Monitoring Officer) Sellick Partnership is delighted to be working with Barnsley Metropolitan Borough Council to recruit to a key post within their leadership team. This role will lead the Legal Services, Democratic and Member Services, Data Protection and Complaints and act as the Monitoring Officer for the authority. The postholder will deliver high-quality decision-making support within the senior management team for the authority. They will provide professional advice to elected members and officers and ensure that all governance processes comply with statutory requirements and best practice. Key responsibilities of the Service Director - Law, Democratic and Member Service (Monitoring Officer) Line management: Legal Services, Democratic and Member services, Complaints and Data Protection. To play a key role in the Senior Management Team to ensure that strategic and local objectives are achieved within the Council portfolio. Lead on and develop key corporate reviews and council wide/cross departmental strategies, projects and policies. To be accountable for the financial performance of the service area. Ensure compliance with all legal, statutory requirements, standing orders, financial regulations of the Council and all appropriate areas as documented in the accountability framework. To ensure that performance and development reviews are undertaken by managers to develop high performing teams and that promote a positive organisational culture whereby employee skills and knowledge are enhanced to provide an effective customer focused service working to achieve strategic aims and objectives. General duties of the Service Director - Law, Democratic and Member Service (Monitoring Officer) Supporting the Executive Director - Core Services in ensuring compliance with the regulatory requirements of the Solicitor's Regulation Authority. Providing effective and transformational leadership in the delivery of complex service areas, including legal services, governance, elections and registration services this role ensures the council's vision, priorities and values are actively promoted and delivered in line with our Council Plan. Acting as the Councils Deputy Returning Officer and the Councils DPO. Ensuring the provision of high-level legal advice and undertaking related legal work across the areas set out below including advice to senior managers and elected members. This will include: Instructing Counsel or external solicitors firms where additional specialist expertise or capacity is required, managing the relationship and related resources in engaging with such providers and ensuring effective liaison between them and the relevant business unit. Undertaking high-level legal research. Drafting complex documents. Keeping up-to-date and disseminating within the organisation new developments in the law. Undertaking high level negotiation and mediation. Qualifications/experience: Qualified Solicitor, Barrister or Legal Executive with extensive experience in a similar role. Certificate to Practice. Evidence of continuing professional development in governance. Understanding of the corporate and political workings of a council. Significant experience as a Deputy Monitoring Officer or Monitoring Officer. Strong understanding of legislation affecting local government decision-making. Excellent leadership and managerial skills. Ability to influence, empower and motivate employees in the attainment of service and organisational goals. Understanding the legal, financial and political workings of local government and current best practice on tackling the kind of challenges that face local government services. Benefits of the Service Director - Law, Democratic and Member Service (Monitoring Officer) Competitive salary. Excellent pension scheme, up to 16.8% employer contribution. 31 days of annual leave, increasing with length of service and an additional 5 discretionary days used for Christmas shutdown etc. Salary sacrifice scheme for extra annual leave, cycle to work, car leases, home electronics and childcare vouchers. Discounts on car parking, rail travel, eating out, leisure attractions and gym memberships. Family friendly policies including; excellent maternity, paternity and adoption entitlements. How to apply for the Service Director - Law, Democratic and Member Service (Monitoring Officer) If you feel you have the right experience and would like to apply, please submit your application now. For a confidential discussion about the role or to find out more about working at Barnsley Metropolitan Borough Council, contact Sara Robinson at Sellick Partnership. Closing date: 11:59pm on Sunday 23 August 2026. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: Uncapped commission, paid quarterly (OTE £1000 per quarter) 25 days annual leave plus bank holidays Health cash plan Employee assistance programme Life assurance Workplace pension scheme Eye care scheme Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs Conduct regular customer reviews and maintain strong working relationships with key stakeholders Identify opportunities for account growth through upselling and cross-selling services Coordinate customer requirements internally with sales, scheduling and operational teams Manage customer documentation, certification and training records accurately and efficiently Support contract renewals, pricing discussions and ongoing account development Resolve customer queries, complaints and escalations professionally and efficiently Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: Have experience within a busy B2B sales, account management or customer engagement environment Possess excellent customer service and relationship-building skills Be highly organised, with strong time management and attention to detail Have strong communication skills, both written and verbal Be confident managing customer queries, escalations and ongoing account activity Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494

Join a friendly, customer-focused team where your attention to detail and excellent service make a real difference. If you're organised, confident using Excel and enjoy helping customers, we'd love to hear from you. Administrator - Customer Service Burton upon Trent Full Time, Permanent Must be based with 20miles of the office 26,250 per annum Monday to Fridays 9:00am - 5:00pm Please note: you must be authorised to work in the UK AJR Management Ltd is a specialist utility management company, providing end-to-end utility solutions for housebuilders, housing associations and developers across the UK. The business prides itself on delivering a high-quality service, ensuring a smooth transition of utility accounts for customers while building long-term relationships with clients. As an Administrator - Customer Service, you will be the main point of contact for a portfolio of clients and their customers, supporting the administration of utility account handovers and resolving customer queries. This is a varied role requiring excellent customer service skills, strong attention to detail and good Excel knowledge, alongside the ability to manage multiple tasks in a fast-paced office environment. What you'll do: Deliver outstanding customer service via telephone and email. Process customer and client information accurately using internal systems. Manage utility account handovers and tenancy information. Build strong working relationships with clients and key stakeholders. Liaise with customers to resolve utility-related queries and complaints. Work with utility suppliers to ensure customer accounts are set up correctly. Maintain accurate records and resolve data discrepancies. Prioritise workload to meet deadlines while maintaining a high level of accuracy. What you'll need: Previous customer service experience. Excellent communication skills, both written and verbal. Strong administration and organisational skills. Good working knowledge of Microsoft Office, particularly Excel. Excellent attention to detail and a high level of accuracy. Ability to build positive relationships with customers and colleagues. Confident working independently and as part of a team. GCSE English and Maths (or equivalent). A proactive, organised and professional approach to work. If you're an organised administrator with excellent customer service skills, strong Excel ability and a keen eye for detail, this is an excellent opportunity to join a successful and supportive organisation where your contribution will be valued. Apply today to take the next step in your career. How to Apply: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experience includes Customer Service Administrator, Customer Support Administrator, Client Services Administrator, Office Administrator, Customer Service Coordinator, Administration Assistant, Service Administrator, Client Support Executive, Customer Experience Administrator, Data Administrator, Sales Support Administrator, Operations Administrator.

Temporary Customer Service Executive Looking for your next opportunity in a fast-paced, supportive team? This temporary role is ideal if you enjoy keeping things organised, solving problems, and delivering great customer service. The Role of Customer Support Coordinator - Temporary You ll be at the heart of a busy customer support function, managing orders and handling customer queries via phone and email. Working closely with internal teams, you ll help ensure everything runs smoothly from order placement through to delivery. No two days are the same -you ll be juggling priorities, building relationships, and making sure customers receive a seamless experience. What You ll Be Doing as a Temporary Customer Support Coordinator Processing customer orders, enquiries and changes accurately Managing customer requests and resolving issues proactively Liaising with internal teams including planning, logistics and operations Keeping systems and customer records up to date Handling queries and complaints in a professional, solution-focused way Supporting smooth communication across teams What We re Looking For Previous administrative experience Strong communication skills and confidence dealing with customers Ability to manage multiple tasks and prioritise workload A proactive, problem-solving mindset Experience in a fast-paced customer support environment (desirable) Working Hours This role covers operational hours between 08 30 , with some flexibility required, including occasional weekends and bank holidays. If you want a role where you can make an immediate impact and be part of a collaborative team, this could be a great fit. Location: Peterborough Pay: £13.33 £14.35 per hour Temporary Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK INDEEDCOMM