Activities & Community Wellbeing Coordinator (Part-Time - 3 Days per Week) Charity Sector Supporting Older People Across West Berkshire & North Hampshire About the Role This is an exciting opportunity to join a local charity dedicated to helping older people live healthier, happier, and more independent lives. You will lead the development and delivery of a varied programme of activities, events, and wellbeing initiatives that encourage active living, social connection, and improved health outcomes. Key Responsibilities Programme Development & Delivery Plan and deliver a wide range of activities, wellbeing programmes, awareness events, trips, and social opportunities. Create engaging services that reflect the interests, skills, and experiences of older people. Promote active ageing, independence, and healthy lifestyles. Ensure services are inclusive, welcoming, and accessible. Community Engagement & Partnerships Build strong relationships with local partners including GP surgeries, social prescribers, community organisations, and wellbeing providers. Represent the charity within the local community. Develop opportunities that encourage participation and reduce loneliness and isolation. Customer Experience Be the main point of contact for customer-facing activities within the charity's building. Respond to enquiries and ensure participants receive a positive and personalised experience. Monitor customer satisfaction and gather feedback to improve services. Operations & Administration Manage activity bookings and attendance using the charity's CRM system. Maintain accurate records, participant information, and consent forms. Support invoicing processes and liaise with internal teams regarding payments. Assist with marketing by providing stories, updates, and impact information. Volunteers & Compliance Recruit, support, and supervise volunteers. Ensure DBS checks are completed where required. Carry out risk assessments and maintain health & safety standards. Manage safeguarding concerns in line with charity policies. Ensure services comply with GDPR and relevant legislation. Experience Required Experience working with older adults or vulnerable individuals. Experience organising activities, events, or community programmes. Experience working within a charity, community, healthcare, or social care setting. Experience building relationships with external partners and stakeholders. Knowledge of safeguarding, health & safety, and GDPR requirements. Experience coordinating volunteers would be advantageous. Skills & Knowledge Excellent communication and interpersonal skills. Ability to inspire, motivate, and engage older people. Strong organisational and planning skills. Competent IT skills, including Microsoft 365 and CRM systems. Ability to work independently and collaboratively. Passion for promoting health, wellbeing, and social inclusion. Personal Qualities Compassionate and empathetic approach. Positive, proactive, and adaptable attitude. Strong sense of integrity and professionalism. A genuine desire to make a difference in the lives of older people. Hours Part-time - ideally 3 days per week Flexibility may occasionally be required to support events and activities. Why Join Us? Make a meaningful difference in the lives of older people. Work for a respected local charity with a strong community presence. Help shape innovative services that support healthier ageing. Be part of a friendly and dedicated team committed to improving wellbeing in later life. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 07, 2026
Full time
Activities & Community Wellbeing Coordinator (Part-Time - 3 Days per Week) Charity Sector Supporting Older People Across West Berkshire & North Hampshire About the Role This is an exciting opportunity to join a local charity dedicated to helping older people live healthier, happier, and more independent lives. You will lead the development and delivery of a varied programme of activities, events, and wellbeing initiatives that encourage active living, social connection, and improved health outcomes. Key Responsibilities Programme Development & Delivery Plan and deliver a wide range of activities, wellbeing programmes, awareness events, trips, and social opportunities. Create engaging services that reflect the interests, skills, and experiences of older people. Promote active ageing, independence, and healthy lifestyles. Ensure services are inclusive, welcoming, and accessible. Community Engagement & Partnerships Build strong relationships with local partners including GP surgeries, social prescribers, community organisations, and wellbeing providers. Represent the charity within the local community. Develop opportunities that encourage participation and reduce loneliness and isolation. Customer Experience Be the main point of contact for customer-facing activities within the charity's building. Respond to enquiries and ensure participants receive a positive and personalised experience. Monitor customer satisfaction and gather feedback to improve services. Operations & Administration Manage activity bookings and attendance using the charity's CRM system. Maintain accurate records, participant information, and consent forms. Support invoicing processes and liaise with internal teams regarding payments. Assist with marketing by providing stories, updates, and impact information. Volunteers & Compliance Recruit, support, and supervise volunteers. Ensure DBS checks are completed where required. Carry out risk assessments and maintain health & safety standards. Manage safeguarding concerns in line with charity policies. Ensure services comply with GDPR and relevant legislation. Experience Required Experience working with older adults or vulnerable individuals. Experience organising activities, events, or community programmes. Experience working within a charity, community, healthcare, or social care setting. Experience building relationships with external partners and stakeholders. Knowledge of safeguarding, health & safety, and GDPR requirements. Experience coordinating volunteers would be advantageous. Skills & Knowledge Excellent communication and interpersonal skills. Ability to inspire, motivate, and engage older people. Strong organisational and planning skills. Competent IT skills, including Microsoft 365 and CRM systems. Ability to work independently and collaboratively. Passion for promoting health, wellbeing, and social inclusion. Personal Qualities Compassionate and empathetic approach. Positive, proactive, and adaptable attitude. Strong sense of integrity and professionalism. A genuine desire to make a difference in the lives of older people. Hours Part-time - ideally 3 days per week Flexibility may occasionally be required to support events and activities. Why Join Us? Make a meaningful difference in the lives of older people. Work for a respected local charity with a strong community presence. Help shape innovative services that support healthier ageing. Be part of a friendly and dedicated team committed to improving wellbeing in later life. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Independent Living Coordinator Location: Runnymede Court and Jubilee Court - Stockport Reporting to the Independent Living Manager, the Independent Living Coordinator will be part of a team who provide supportive, responsive, effective and flexible housing management and support to customers in Independent Living. The Independent Living Coordinator is responsible for promoting and maximising independence for older people within a user led environment in line with the Great Places Service Commitment framework. What you ll be doing Supporting customers, involving relevant parties where appropriate, to maintain their independence and thrive in their tenancy and community. Responsible for all aspects of tenancy management, including; voids, allocations, managing tenancy end and new tenancies, customer inductions, rents, ASB and challenging behaviour and breaches of occupancy agreements and the reporting and monitoring of repairs, maintenance and adaptations. Responsible for general building management, health and safety, maintaining security and building compliance. Supporting the welfare of customers, providing welfare checks in line with the service offer, responding to alarm calls and emergencies when on site and working closely with customers relatives and support agencies to ensure that customers housing and support needs are met; Completing Personal Safety Plans with all customers as required taking a Person Centred Approach to provide advice and guidance to customers to maintain their security and safety, assisting them to identify any risks and how these might be managed; Maintaining accurate and timely records as required for the role and in line with Data Protection regulations, to ensure that information is recorded and shared as required to support customers and maintain the safety of services; Actively promoting partnership working with other agencies, signposting their services to our customers where appropriate and supporting our customers to access relevant services; Encouraging and supporting customers to organise or access social activities, encouraging engagement with other agencies and the wider community; Ensuring any safeguarding concerns are promptly dealt with and appropriate action is taken; Adhering to relevant guidelines and workflows, working in line with the Great Places Service Commitment framework. What you ll need Experience and understanding of safeguarding of vulnerable adults.Experience of administration and recording procedures, with an in depth understanding of confidentiality; Working experience of applying Health & safety legislation; Relevant professional qualification/memberships or equivalent experience; Experience of basic housing processes and welfare benefits;Have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions; Able to travel to multiple locations; Driving licence and access to transport . What we need from you Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail; Effective liaison with colleagues and other stakeholders to give or find information to resolve problems; Highly organised with an ability to plan, prioritise and manage deadlines; Use of the relevant range of Microsoft Office applications; Awareness of working within budgets and Value for Money and first line response to complaints You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward s for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. Closing date: 10th August 2026 Shortlist date: TBC Interview date: TBC
Aug 06, 2026
Full time
Independent Living Coordinator Location: Runnymede Court and Jubilee Court - Stockport Reporting to the Independent Living Manager, the Independent Living Coordinator will be part of a team who provide supportive, responsive, effective and flexible housing management and support to customers in Independent Living. The Independent Living Coordinator is responsible for promoting and maximising independence for older people within a user led environment in line with the Great Places Service Commitment framework. What you ll be doing Supporting customers, involving relevant parties where appropriate, to maintain their independence and thrive in their tenancy and community. Responsible for all aspects of tenancy management, including; voids, allocations, managing tenancy end and new tenancies, customer inductions, rents, ASB and challenging behaviour and breaches of occupancy agreements and the reporting and monitoring of repairs, maintenance and adaptations. Responsible for general building management, health and safety, maintaining security and building compliance. Supporting the welfare of customers, providing welfare checks in line with the service offer, responding to alarm calls and emergencies when on site and working closely with customers relatives and support agencies to ensure that customers housing and support needs are met; Completing Personal Safety Plans with all customers as required taking a Person Centred Approach to provide advice and guidance to customers to maintain their security and safety, assisting them to identify any risks and how these might be managed; Maintaining accurate and timely records as required for the role and in line with Data Protection regulations, to ensure that information is recorded and shared as required to support customers and maintain the safety of services; Actively promoting partnership working with other agencies, signposting their services to our customers where appropriate and supporting our customers to access relevant services; Encouraging and supporting customers to organise or access social activities, encouraging engagement with other agencies and the wider community; Ensuring any safeguarding concerns are promptly dealt with and appropriate action is taken; Adhering to relevant guidelines and workflows, working in line with the Great Places Service Commitment framework. What you ll need Experience and understanding of safeguarding of vulnerable adults.Experience of administration and recording procedures, with an in depth understanding of confidentiality; Working experience of applying Health & safety legislation; Relevant professional qualification/memberships or equivalent experience; Experience of basic housing processes and welfare benefits;Have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions; Able to travel to multiple locations; Driving licence and access to transport . What we need from you Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail; Effective liaison with colleagues and other stakeholders to give or find information to resolve problems; Highly organised with an ability to plan, prioritise and manage deadlines; Use of the relevant range of Microsoft Office applications; Awareness of working within budgets and Value for Money and first line response to complaints You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward s for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. Closing date: 10th August 2026 Shortlist date: TBC Interview date: TBC
Ref: RVR Location: Camden NW1 Hours: Monday to Friday 8am-5pm Pay: £16.48ph paid weekly PAYE or £20.00ph paid weekly via umbrella Duration: Ongoing Contract Job Purpose and Background The postholder would be responsible for the day to day operations and management of facilities within Arlington. Arlington is the largest mixed use homeless hostel in the UK and the flagship support services for One Housing. Alongside its 95 supported homes for former rough sleepers it has 44 low-rent independent studio flats, social enterprises and commercial businesses in a mixed vibrant environment all under one roof, where our customers can be motivated to get on the right track and find a way to independence. Arlington is also the central office for Care and Support. The facilities coordinator helps our staff to get as much as they can out of their facility, assisting them in meeting their business objectives. The aim is to help the customer to function effectively on a day-to-day basis, and to provide a safe, efficient and comfortable living and working environment for customers and staff. As well as the building itself, facilities management is also concerned with support services including, security of the building, cleaning and health and safety and environmental regulations. All these services have a direct impact on the daily lives of the residents and staff within Arlington. Principle Outputs & Responsibilities Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property s Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis s. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Health and Safety awareness
Aug 06, 2026
Contractor
Ref: RVR Location: Camden NW1 Hours: Monday to Friday 8am-5pm Pay: £16.48ph paid weekly PAYE or £20.00ph paid weekly via umbrella Duration: Ongoing Contract Job Purpose and Background The postholder would be responsible for the day to day operations and management of facilities within Arlington. Arlington is the largest mixed use homeless hostel in the UK and the flagship support services for One Housing. Alongside its 95 supported homes for former rough sleepers it has 44 low-rent independent studio flats, social enterprises and commercial businesses in a mixed vibrant environment all under one roof, where our customers can be motivated to get on the right track and find a way to independence. Arlington is also the central office for Care and Support. The facilities coordinator helps our staff to get as much as they can out of their facility, assisting them in meeting their business objectives. The aim is to help the customer to function effectively on a day-to-day basis, and to provide a safe, efficient and comfortable living and working environment for customers and staff. As well as the building itself, facilities management is also concerned with support services including, security of the building, cleaning and health and safety and environmental regulations. All these services have a direct impact on the daily lives of the residents and staff within Arlington. Principle Outputs & Responsibilities Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building. Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM. Liaison with internal partners including Care and Support, Finance, Development and Central Operations Lead on the property s Health and Safety and Fire Safety compliance Training and technical advisor for GMs, colleagues and in liaison with the central team Manage the facilities within Arlington. Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved. Negotiate new contracts with providers as appropriate Oversee the Health & Safety - Work Station Assessments within Arlington. Responsible for the security and key holding of office buildings. Assist in maintaining video security - Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices Implement security procedures regarding building, contents, and staff. Oversee contract security in conjunction with Security Company out of hours call out. Ensure that all tasks are log via the service now system, send reports when required on a monthly basis s. Arrange for office repairs and maintenance to be carried out to appropriate standard and regular Essential Knowledge, Skills and Experience Experience of working within the Housing or Facilities management sector. Educated to GCSE level or equivalent Good working knowledge of Microsoft Word, Excel and Outlook Good inter-personal skills The ability to coordinate and direct repair and cleaning teams Health and Safety awareness
An opportunity has arisen for a Supported Housing Service Manager / Supported Accommodation Manager to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services. As a Supported Housing Service Manager / Supported Accommodation Manager , you will lead supported housing services, manage operational performance, and ensure customers receive safe, effective and person-centred support. This permanent role offers a salary range of £40,000 - £42,500 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required. You will be responsible for Lead and manage hostel and supported housing services, ensuring safe accommodation and positive outcomes. Manage, support and develop Team Leaders, Coordinators and Support Coaches. Promote trauma-informed, psychologically informed and person-centred approaches. Oversee tenancy sustainment, housing management, safeguarding and customer support. Monitor KPIs including occupancy, rent collection, arrears and service performance. Manage safeguarding, complaints and risk issues in line with policies and legislation. Build partnerships with local authorities, community organisations and external agencies. Identify and implement service improvements and operational efficiencies. Maintain accurate records, reports and performance monitoring. Manage budgets, income performance and financial controls. Participate in an on-call rota, responding to emergencies when required. What we are looking for Managed housing referrals, assessments and placements for supported housing, including individuals leaving prison and those with complex needs. Conducted tenancy sign-ups, housing inductions and voids checks, ensuring properties met required safety and compliance standards prior to occupation. Delivered key-working sessions and practical housing advice, supporting residents with budgeting, benefits and tenancy responsibilities. Identified early signs of tenancy breakdown and implemented preventative interventions, coordinating repairs with contractors and housing teams. Extensive management experience within supported housing, housing, social care or related services. Experience supporting vulnerable individuals to improve independence and wellbeing. Strong understanding of homelessness, housing support and related social challenges. Proven ability to lead, motivate and develop teams. Experience monitoring performance, improving services and ensuring compliance. Ability to analyse data and support service improvements. Well-developed emotional intelligence, empathy, resilience and professional boundaries. Experience producing reports, maintaining records and using IT systems. Full UK driving licence and access to a vehicle for work travel. What's on offer Competitive Salary Essential Car User Allowance plus mileage reimbursement. 33 days' annual leave including bank holidays, increasing with service. Option to buy or sell annual leave. Health Cash Plan (following probation). Employee Assistance Programme. Pension scheme. Life assurance. Personal accident cover. Staff benefits and shopping discounts. Flexible and supportive working environment. This is an excellent opportunity to join a respected organisation where you can develop your career while making a valuable contribution. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Similar titles: Hostel Service Manager, Supported Housing Service Manager, Supported Housing Manager, Housing Services Manager, Supported Accommodation Manager, Supported Accommodation Service Manager, Accommodation Services Manager, Housing Support Manager, Service Manager, Homelessness Services Manager, Supported Living Manager, Supported Living Service Manager, Tenancy Support Manager, Housing Operations Manager, Independent Living Services Manager, Housing Needs Manager, Housing Support Officer, Housing Service Officer or in a similar role.
Aug 06, 2026
Full time
An opportunity has arisen for a Supported Housing Service Manager / Supported Accommodation Manager to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services. As a Supported Housing Service Manager / Supported Accommodation Manager , you will lead supported housing services, manage operational performance, and ensure customers receive safe, effective and person-centred support. This permanent role offers a salary range of £40,000 - £42,500 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required. You will be responsible for Lead and manage hostel and supported housing services, ensuring safe accommodation and positive outcomes. Manage, support and develop Team Leaders, Coordinators and Support Coaches. Promote trauma-informed, psychologically informed and person-centred approaches. Oversee tenancy sustainment, housing management, safeguarding and customer support. Monitor KPIs including occupancy, rent collection, arrears and service performance. Manage safeguarding, complaints and risk issues in line with policies and legislation. Build partnerships with local authorities, community organisations and external agencies. Identify and implement service improvements and operational efficiencies. Maintain accurate records, reports and performance monitoring. Manage budgets, income performance and financial controls. Participate in an on-call rota, responding to emergencies when required. What we are looking for Managed housing referrals, assessments and placements for supported housing, including individuals leaving prison and those with complex needs. Conducted tenancy sign-ups, housing inductions and voids checks, ensuring properties met required safety and compliance standards prior to occupation. Delivered key-working sessions and practical housing advice, supporting residents with budgeting, benefits and tenancy responsibilities. Identified early signs of tenancy breakdown and implemented preventative interventions, coordinating repairs with contractors and housing teams. Extensive management experience within supported housing, housing, social care or related services. Experience supporting vulnerable individuals to improve independence and wellbeing. Strong understanding of homelessness, housing support and related social challenges. Proven ability to lead, motivate and develop teams. Experience monitoring performance, improving services and ensuring compliance. Ability to analyse data and support service improvements. Well-developed emotional intelligence, empathy, resilience and professional boundaries. Experience producing reports, maintaining records and using IT systems. Full UK driving licence and access to a vehicle for work travel. What's on offer Competitive Salary Essential Car User Allowance plus mileage reimbursement. 33 days' annual leave including bank holidays, increasing with service. Option to buy or sell annual leave. Health Cash Plan (following probation). Employee Assistance Programme. Pension scheme. Life assurance. Personal accident cover. Staff benefits and shopping discounts. Flexible and supportive working environment. This is an excellent opportunity to join a respected organisation where you can develop your career while making a valuable contribution. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Similar titles: Hostel Service Manager, Supported Housing Service Manager, Supported Housing Manager, Housing Services Manager, Supported Accommodation Manager, Supported Accommodation Service Manager, Accommodation Services Manager, Housing Support Manager, Service Manager, Homelessness Services Manager, Supported Living Manager, Supported Living Service Manager, Tenancy Support Manager, Housing Operations Manager, Independent Living Services Manager, Housing Needs Manager, Housing Support Officer, Housing Service Officer or in a similar role.
Metropolitan Thames Valley
Beeston, Nottinghamshire
Complaint Coordinator - 12 Month Fixed Term Contract Location: Beeston, Nottingham, NG9 1LA Salary: £29,025 - £30,553- Hybrid Working based on a 37.5hr week Free on-site parking subject to avaliablity At Metropolitan Thames Valley Housing, we have an amazing opportunity for a passionate and customer-service focused Complaint Coordinator to join our Complaints Team based in Beeston, Nottingham. As a Complaint Coordinator you will be responsible for investigating and coordinating responses for Stage 1, and with further experience, Stage 2 complaints. This requires independent inquiry and collaboration with teams across the business to achieve fair and successful resolutions for our customers. You will play a key role in guiding and influencing constructive change within the organisation by identifying process faults and possible improvements to the customer journey. This is a unique opportunity for someone with drive, empathy, and excellent communication skills to make a positive impact on the lives and satisfaction of our residents, while building strong relationships with senior executives and managers across MTVH. We're looking for someone who will Be able to work on a hybrid basis, working 2-3 days per week from home and the rest from our Beeston office. Possess prior knowledge and experience in resolving customer disputes. Demonstrate exceptional organisation and time management, adhering to set timeframes for responses. Negotiate and persuade effectively to achieve a desired outcome. Advocate for our customers and show empathy towards their frustrations and needs. Apply best judgement to each individual situation and have an objective and pragmatic approach to problem-solving. Deliver clear and comprehensive communication, across verbal and written platforms, at all times. Interview Diary Date: To be confirmed Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Aug 06, 2026
Seasonal
Complaint Coordinator - 12 Month Fixed Term Contract Location: Beeston, Nottingham, NG9 1LA Salary: £29,025 - £30,553- Hybrid Working based on a 37.5hr week Free on-site parking subject to avaliablity At Metropolitan Thames Valley Housing, we have an amazing opportunity for a passionate and customer-service focused Complaint Coordinator to join our Complaints Team based in Beeston, Nottingham. As a Complaint Coordinator you will be responsible for investigating and coordinating responses for Stage 1, and with further experience, Stage 2 complaints. This requires independent inquiry and collaboration with teams across the business to achieve fair and successful resolutions for our customers. You will play a key role in guiding and influencing constructive change within the organisation by identifying process faults and possible improvements to the customer journey. This is a unique opportunity for someone with drive, empathy, and excellent communication skills to make a positive impact on the lives and satisfaction of our residents, while building strong relationships with senior executives and managers across MTVH. We're looking for someone who will Be able to work on a hybrid basis, working 2-3 days per week from home and the rest from our Beeston office. Possess prior knowledge and experience in resolving customer disputes. Demonstrate exceptional organisation and time management, adhering to set timeframes for responses. Negotiate and persuade effectively to achieve a desired outcome. Advocate for our customers and show empathy towards their frustrations and needs. Apply best judgement to each individual situation and have an objective and pragmatic approach to problem-solving. Deliver clear and comprehensive communication, across verbal and written platforms, at all times. Interview Diary Date: To be confirmed Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Metropolitan Thames Valley
Beeston, Nottinghamshire
Corporate Policy Coordinator £32, 764 - £34,489 pro rata (£13,979 - £14,715) Beeston, Nottingham 16 hours Fixed Term Contract, August 2026 February 2027 Join our friendly team as a Corporate Policy Coordinator Are you organised, collaborative and interested in helping to shape clear, practical policies that support colleagues and customers? If you enjoy working with people, bringing information together and making things easier to understand, this could be a great opportunity for you. About the role: At MTVH, we are committed to creating policies and procedures that are clear, helpful and easy to use. As our Corporate Policy Coordinator, you will work with teams across the business to help keep our policies up to date, aligned with our values and compliant with internal standards, regulatory requirements and legislation. In this role, you will: • Support the development and review of policies and procedures • Work with colleagues across different teams to gather insight, feedback and information • Help ensure our documents meet relevant regulations, standards and business requirements • Provide helpful support and guidance on policy-related queries What we offer: • A welcoming and supportive team environment • Opportunities to build your knowledge and develop your skills • The chance to contribute to work that makes a meaningful difference for colleagues and customers What you'll bring: We're looking for someone who is proactive, organised and comfortable working with detail. You do not need to know everything from day one what matters most is your ability to communicate clearly, work well with others and take pride in producing accurate, useful information. You'll be a good fit if you have: • Strong analytical and problem-solving skills • Clear communication skills and the confidence to work with different colleagues • A good eye for detail and a commitment to accuracy • The ability to work independently while also being part of a supportive team Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Aug 05, 2026
Seasonal
Corporate Policy Coordinator £32, 764 - £34,489 pro rata (£13,979 - £14,715) Beeston, Nottingham 16 hours Fixed Term Contract, August 2026 February 2027 Join our friendly team as a Corporate Policy Coordinator Are you organised, collaborative and interested in helping to shape clear, practical policies that support colleagues and customers? If you enjoy working with people, bringing information together and making things easier to understand, this could be a great opportunity for you. About the role: At MTVH, we are committed to creating policies and procedures that are clear, helpful and easy to use. As our Corporate Policy Coordinator, you will work with teams across the business to help keep our policies up to date, aligned with our values and compliant with internal standards, regulatory requirements and legislation. In this role, you will: • Support the development and review of policies and procedures • Work with colleagues across different teams to gather insight, feedback and information • Help ensure our documents meet relevant regulations, standards and business requirements • Provide helpful support and guidance on policy-related queries What we offer: • A welcoming and supportive team environment • Opportunities to build your knowledge and develop your skills • The chance to contribute to work that makes a meaningful difference for colleagues and customers What you'll bring: We're looking for someone who is proactive, organised and comfortable working with detail. You do not need to know everything from day one what matters most is your ability to communicate clearly, work well with others and take pride in producing accurate, useful information. You'll be a good fit if you have: • Strong analytical and problem-solving skills • Clear communication skills and the confidence to work with different colleagues • A good eye for detail and a commitment to accuracy • The ability to work independently while also being part of a supportive team Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Our client are looking for a compassionate, organised and proactive Property Manager/Resident Services Coordinator to support the day-to-day running of their independent living community. Working alongside the Manager, you will help provide a safe, welcoming and well-maintained environment where residents can live independently with dignity and security. You will also deputise for the Manager during periods of absence and take part in an emergency on-call rota. Hours: Part-Time, Weds-Fri, 16.5 hours Key Responsibilities Assist with resident arrivals, departures and property allocations. Monitor the condition, safety and cleanliness of the estate. Coordinate repairs and liaise with contractors. Carry out routine health and safety and compliance checks. Maintain accurate records and documentation. Support the wellbeing and independence of residents. Respond to resident enquiries and welfare concerns, including safeguarding issues. Provide emergency out-of-hours support as part of the on-call rota. Key attributes Strong organisational and administrative abilities. Good IT skills, including Microsoft Office. The ability to work independently and make sound decisions. An understanding of safeguarding, confidentiality and data protection. Excellent communication and people skills. A caring and professional approach when working with older and vulnerable people. A full UK driving licence and access to a vehicle for on-call duties. Benefits 28 days holiday (plus bank holidays) Pro-rata 3 days to be taken over Christmas Nest pension Employee Assistance Programme Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
Aug 05, 2026
Full time
Our client are looking for a compassionate, organised and proactive Property Manager/Resident Services Coordinator to support the day-to-day running of their independent living community. Working alongside the Manager, you will help provide a safe, welcoming and well-maintained environment where residents can live independently with dignity and security. You will also deputise for the Manager during periods of absence and take part in an emergency on-call rota. Hours: Part-Time, Weds-Fri, 16.5 hours Key Responsibilities Assist with resident arrivals, departures and property allocations. Monitor the condition, safety and cleanliness of the estate. Coordinate repairs and liaise with contractors. Carry out routine health and safety and compliance checks. Maintain accurate records and documentation. Support the wellbeing and independence of residents. Respond to resident enquiries and welfare concerns, including safeguarding issues. Provide emergency out-of-hours support as part of the on-call rota. Key attributes Strong organisational and administrative abilities. Good IT skills, including Microsoft Office. The ability to work independently and make sound decisions. An understanding of safeguarding, confidentiality and data protection. Excellent communication and people skills. A caring and professional approach when working with older and vulnerable people. A full UK driving licence and access to a vehicle for on-call duties. Benefits 28 days holiday (plus bank holidays) Pro-rata 3 days to be taken over Christmas Nest pension Employee Assistance Programme Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant: Donna Jackson
Team Leader, Deaf Service We are seeking an experienced and compassionate Team Leader to help lead a specialist d/Deaf service, supporting people with learning disabilities and complex needs to live fulfilling, independent lives. Position: Team Leader, d/Deaf Service Salary: £33,680.34 per annum Location: Lancashire - Preston & Chorley Hours: Full time, average 37 hours per week, worked on a rota including evenings, weekends, Bank Holidays and participation in the on call rota Contract: Permanent Closing Date: Friday 21st August 2026 About the Role This is an excellent opportunity to join a specialist service supporting people with learning disabilities, mental health needs and additional complex requirements alongside deafness or hearing loss. Working alongside the existing Team Leader, you will play a key role in the day to day management of the service, providing leadership to the staff team while ensuring the people you support receive high quality, person centred care. Key responsibilities include: Supervising and managing the day to day operation of the service Leading, supporting and motivating a team of support workers Coordinating communication across the team and ensuring information is shared effectively Supporting the Service Manager and deputising in their absence Providing direct support to people using the service where required Overseeing care plans, risk assessments, finances and other essential documentation Managing staff administration, including annual leave, mileage and rostering systems Building and maintaining positive relationships with external partners Supporting quality assurance and promoting best practice across the service About You You will be an experienced care professional with strong leadership skills and a genuine commitment to delivering person centred support. You will ideally have: Management experience within health or social care NVQ Level 3 in Health and Social Care or equivalent British Sign Language (BSL) Level 3 qualification or be a native BSL user with strong English skills Experience supporting people with learning disabilities and/or complex needs Excellent organisational, leadership and communication skills A collaborative approach and the ability to build positive working relationships A passion for supporting people to achieve greater independence and wellbeing Flexibility to work evenings, alternate weekends and participate in the on call rota About the Organisation The organisation provides specialist support services for people with learning disabilities and complex needs. Its dedicated teams are committed to delivering person centred support that promotes independence, dignity and inclusion, while creating a positive and supportive working environment for staff. For any questions or to organisation an informal discussion please contact us in the first instance. Communication will be via BSL so video calls are available by prior arrangement via email. Other roles you may have experience of could include: Deputy Manager, Assistant Service Manager, Supported Living Manager, Senior Support Worker, Care Team Leader, Service Coordinator, Registered Manager, Learning Disabilities Team Leader, Supported Living Team Leader, Senior Care Coordinator. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Aug 04, 2026
Full time
Team Leader, Deaf Service We are seeking an experienced and compassionate Team Leader to help lead a specialist d/Deaf service, supporting people with learning disabilities and complex needs to live fulfilling, independent lives. Position: Team Leader, d/Deaf Service Salary: £33,680.34 per annum Location: Lancashire - Preston & Chorley Hours: Full time, average 37 hours per week, worked on a rota including evenings, weekends, Bank Holidays and participation in the on call rota Contract: Permanent Closing Date: Friday 21st August 2026 About the Role This is an excellent opportunity to join a specialist service supporting people with learning disabilities, mental health needs and additional complex requirements alongside deafness or hearing loss. Working alongside the existing Team Leader, you will play a key role in the day to day management of the service, providing leadership to the staff team while ensuring the people you support receive high quality, person centred care. Key responsibilities include: Supervising and managing the day to day operation of the service Leading, supporting and motivating a team of support workers Coordinating communication across the team and ensuring information is shared effectively Supporting the Service Manager and deputising in their absence Providing direct support to people using the service where required Overseeing care plans, risk assessments, finances and other essential documentation Managing staff administration, including annual leave, mileage and rostering systems Building and maintaining positive relationships with external partners Supporting quality assurance and promoting best practice across the service About You You will be an experienced care professional with strong leadership skills and a genuine commitment to delivering person centred support. You will ideally have: Management experience within health or social care NVQ Level 3 in Health and Social Care or equivalent British Sign Language (BSL) Level 3 qualification or be a native BSL user with strong English skills Experience supporting people with learning disabilities and/or complex needs Excellent organisational, leadership and communication skills A collaborative approach and the ability to build positive working relationships A passion for supporting people to achieve greater independence and wellbeing Flexibility to work evenings, alternate weekends and participate in the on call rota About the Organisation The organisation provides specialist support services for people with learning disabilities and complex needs. Its dedicated teams are committed to delivering person centred support that promotes independence, dignity and inclusion, while creating a positive and supportive working environment for staff. For any questions or to organisation an informal discussion please contact us in the first instance. Communication will be via BSL so video calls are available by prior arrangement via email. Other roles you may have experience of could include: Deputy Manager, Assistant Service Manager, Supported Living Manager, Senior Support Worker, Care Team Leader, Service Coordinator, Registered Manager, Learning Disabilities Team Leader, Supported Living Team Leader, Senior Care Coordinator. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Rainbow Care Solutions is a long-established, CQC-registered home care provider with over 20 years experience helping adults live safely and independently at home. We deliver person-centred domiciliary, complex, live-in and supported living care, with reliable staffing and digital care planning to ensure safe, accurate and responsive support click apply for full job details
Aug 03, 2026
Full time
Rainbow Care Solutions is a long-established, CQC-registered home care provider with over 20 years experience helping adults live safely and independently at home. We deliver person-centred domiciliary, complex, live-in and supported living care, with reliable staffing and digital care planning to ensure safe, accurate and responsive support click apply for full job details
Sustainable Building Services
Skelmersdale, Lancashire
Quality Administrator Location : Based in Skelmersdale, WN8 9TW Attendance required x 2 a week in Liverpool Salary : £27,000 per annum + £3,000 car allowance + Excellent Benefits Contract & Hours : Full-time, Permanent 37 hours per week, Monday to Friday Benefits : Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Must have a full UK driving license Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. Our work directly improves the living conditions, health, comfort, and wellbeing of thousands of households each year helping to reduce fuel poverty and address four of today s greatest challenges: the cost of living, energy security, climate change, and public health. The Role: Quality Administrator We are looking for a Quality Administrator to support the delivery of our retrofit and energy efficiency projects by taking ownership of evidence population and lodgement preparation. You ll play a key role in liaising with contractors, site teams, and coordinators to request, collate, and prepare all documentation required for Energy Efficient Measures in line with PAS 2030:2019, PAS 2035:2019 & PAS 2035:2023, and MCS Standards. Working closely with Retrofit Coordinators, Regional Compliance teams, and subcontractors, you ll help ensure every submission meets our high compliance standards and contractual deadlines. Key Responsibilities Collate all necessary paperwork for the installation of energy efficiency measures in accordance with PAS 2035:2019, PAS 2035:2023, and MCS requirements. Work closely with project Retrofit Coordinators to ensure all documentation is provided in line with contract programmes. Provide compliance support and guidance to regional delivery teams. Upload and manage documentation across designated platforms and shared locations. Maintain accuracy and attention to detail to ensure zero compliance failures. Meet all strategic partner contractual deadlines. Engage with sub-contractors to support compliant project delivery. Request client shared folder access and upload completed lodgement evidence post-project completion. Travel to other sites as required to provide hands-on administrative support. Take part in ad hoc projects or initiatives to meet evolving business needs. About You You ll be someone who thrives on accuracy, organisation, and teamwork, with a proactive mindset and a genuine interest in helping projects succeed. Essential: Minimum 1 year of administrative experience. GCSEs and above. Strong IT skills, particularly Excel and Outlook. Excellent organisational and time management skills. Ability to work independently or collaboratively across multiple teams. Confident communicator with strong attention to detail. Ability to plan and meet tight deadlines. Full UK driving licence. Desirable: Experience working within a geographically dispersed team using Microsoft Teams or similar tools. Customer service experience. A basic understanding of retrofit processes and standards. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency. No agencies please.
Aug 03, 2026
Full time
Quality Administrator Location : Based in Skelmersdale, WN8 9TW Attendance required x 2 a week in Liverpool Salary : £27,000 per annum + £3,000 car allowance + Excellent Benefits Contract & Hours : Full-time, Permanent 37 hours per week, Monday to Friday Benefits : Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Must have a full UK driving license Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. Our work directly improves the living conditions, health, comfort, and wellbeing of thousands of households each year helping to reduce fuel poverty and address four of today s greatest challenges: the cost of living, energy security, climate change, and public health. The Role: Quality Administrator We are looking for a Quality Administrator to support the delivery of our retrofit and energy efficiency projects by taking ownership of evidence population and lodgement preparation. You ll play a key role in liaising with contractors, site teams, and coordinators to request, collate, and prepare all documentation required for Energy Efficient Measures in line with PAS 2030:2019, PAS 2035:2019 & PAS 2035:2023, and MCS Standards. Working closely with Retrofit Coordinators, Regional Compliance teams, and subcontractors, you ll help ensure every submission meets our high compliance standards and contractual deadlines. Key Responsibilities Collate all necessary paperwork for the installation of energy efficiency measures in accordance with PAS 2035:2019, PAS 2035:2023, and MCS requirements. Work closely with project Retrofit Coordinators to ensure all documentation is provided in line with contract programmes. Provide compliance support and guidance to regional delivery teams. Upload and manage documentation across designated platforms and shared locations. Maintain accuracy and attention to detail to ensure zero compliance failures. Meet all strategic partner contractual deadlines. Engage with sub-contractors to support compliant project delivery. Request client shared folder access and upload completed lodgement evidence post-project completion. Travel to other sites as required to provide hands-on administrative support. Take part in ad hoc projects or initiatives to meet evolving business needs. About You You ll be someone who thrives on accuracy, organisation, and teamwork, with a proactive mindset and a genuine interest in helping projects succeed. Essential: Minimum 1 year of administrative experience. GCSEs and above. Strong IT skills, particularly Excel and Outlook. Excellent organisational and time management skills. Ability to work independently or collaboratively across multiple teams. Confident communicator with strong attention to detail. Ability to plan and meet tight deadlines. Full UK driving licence. Desirable: Experience working within a geographically dispersed team using Microsoft Teams or similar tools. Customer service experience. A basic understanding of retrofit processes and standards. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency. No agencies please.
Personal Assistant & Project Coordinator to the Founder & CEO Location: Grantham, Lincolnshire (Hybrid) Salary: £32,000-£40,000 per annum (depending on experience) Job Type: Full-time Join a Fast-Growing Property Development Business The iLiving Group is an ambitious property investment, development and asset management company delivering residential and mixed-use developments across the UK. As our business continues to grow, we're looking for an exceptional Personal Assistant & Project Coordinator to work directly with our CEO. This is far more than a traditional PA role. You'll become the CEO's trusted right hand, helping coordinate projects, organise priorities, keep the business moving and ensure nothing falls through the cracks. If you love organisation, enjoy solving problems, and take pride in keeping people accountable, we'd love to hear from you. About the Role You'll support the CEO across a wide variety of business activities, from diary management and meeting preparation through to coordinating development projects, monitoring team progress and ensuring actions are completed. No two days are the same. One day you may be organising investor meetings, the next coordinating consultants on a development project, preparing reports for management meetings or following up with the team to ensure deadlines are met. You'll become the central point of coordination across the business. Personal Assistant Support • Manage the CEO's diary, appointments and meetings. • Prioritise emails and correspondence. • Prepare meeting agendas and take clear action notes. • Track actions arising from meetings and ensure they are completed. • Organise travel, accommodation and business events. • Prepare presentations, reports and business documents. • Assist with confidential business matters. Project Coordination Support the delivery of projects across the business by: • Maintaining project plans and trackers. • Monitoring progress against deadlines. • Chasing outstanding actions. • Coordinating communication between internal teams and external consultants. • Escalating risks or delays to the CEO. • Producing regular project updates. • Ensure the CEO has accurate, organised information for weekly and monthly reporting. • Collate information into concise management reports and dashboards. • Review reports for completeness and consistency before they reach the CEO. • Chase outstanding reports and actions. • Develop and maintain standard reporting templates. • Ensure department managers and external consultants submit reports in an agreed format and on time. Management Reporting Operations Support Help improve the day-to-day running of the business by: • Coordinating weekly operations meetings. • Monitoring business KPIs and action plans. • Keeping project dashboards up to date. • Supporting recruitment and onboarding. • Assisting with business improvement initiatives. • Ensuring information is organised and easily accessible. Systems & Process Coordination You won't be expected to write every Standard Operating Procedure (SOP), but you will help ensure our systems remain organised and up to date by: • Monitoring progress of department managers as they create and update their own SOPs. • Following up on outstanding documentation. • Maintaining a central SOP library. • Ensuring documents are filed correctly and remain current. • Identifying gaps and ensuring ownership is assigned. Communication Work closely with: • The CEO • Property Management Team • Finance • Architects • Planning Consultants • Contractors • Solicitors • Investors • Virtual Assistants • External suppliers to ensure projects continue moving efficiently. About You • Happy to help develop, implement and continually improve procedures, systems and structures where appropriate to support the growth of the business. • A solutions-focused mindset, with the confidence to identify areas of the business that could be improved and proactively recommend practical solutions. • Exceptionally organised. • Proactive and self-motivated. • Calm under pressure. • Professional and highly trustworthy. • Confident communicating with people at all levels. • Comfortable managing multiple priorities. • Solutions-focused with excellent attention to detail. • Able to work independently and take ownership of tasks. Essential Skills Previous experience as a Personal Assistant, Executive Assistant, Office Manager or Project Coordinator. • Excellent organisational skills. • Strong written and verbal communication. • High attention to detail. • Excellent time management. Experience using Asana or similar task management software. • Good IT skills, including Microsoft Office and Google Workspace. • Ability to prioritise effectively. • A positive, can-do attitude. Good IT skills, including Microsoft Office and Google Workspace. • Ability to prioritise effectively. • A positive, can-do attitude. Desirable Experience • Property • Construction • Professional Services • Project Coordination • CRM or project management software (such as ClickUp) • AI productivity tools What Success Looks Like Within your first three months, you'll have: • Built a strong understanding of the business and our projects. • Implemented clear project and action tracking. • Helped reduce the CEO's administrative workload. • Established effective follow-up processes for meetings and actions. • Organised and maintained our central SOP library. • Improved communication and accountability across the team. • Become a trusted member of the leadership team. What We Offer • Competitive salary of £32,000-£40,000 depending on experience. • Opportunity to work directly with the CEO of a growing property business. • A varied and rewarding role with genuine responsibility. • Career progression as the business expands. • Supportive and ambitious working environment. • Exposure to exciting development and investment projects.
Aug 02, 2026
Full time
Personal Assistant & Project Coordinator to the Founder & CEO Location: Grantham, Lincolnshire (Hybrid) Salary: £32,000-£40,000 per annum (depending on experience) Job Type: Full-time Join a Fast-Growing Property Development Business The iLiving Group is an ambitious property investment, development and asset management company delivering residential and mixed-use developments across the UK. As our business continues to grow, we're looking for an exceptional Personal Assistant & Project Coordinator to work directly with our CEO. This is far more than a traditional PA role. You'll become the CEO's trusted right hand, helping coordinate projects, organise priorities, keep the business moving and ensure nothing falls through the cracks. If you love organisation, enjoy solving problems, and take pride in keeping people accountable, we'd love to hear from you. About the Role You'll support the CEO across a wide variety of business activities, from diary management and meeting preparation through to coordinating development projects, monitoring team progress and ensuring actions are completed. No two days are the same. One day you may be organising investor meetings, the next coordinating consultants on a development project, preparing reports for management meetings or following up with the team to ensure deadlines are met. You'll become the central point of coordination across the business. Personal Assistant Support • Manage the CEO's diary, appointments and meetings. • Prioritise emails and correspondence. • Prepare meeting agendas and take clear action notes. • Track actions arising from meetings and ensure they are completed. • Organise travel, accommodation and business events. • Prepare presentations, reports and business documents. • Assist with confidential business matters. Project Coordination Support the delivery of projects across the business by: • Maintaining project plans and trackers. • Monitoring progress against deadlines. • Chasing outstanding actions. • Coordinating communication between internal teams and external consultants. • Escalating risks or delays to the CEO. • Producing regular project updates. • Ensure the CEO has accurate, organised information for weekly and monthly reporting. • Collate information into concise management reports and dashboards. • Review reports for completeness and consistency before they reach the CEO. • Chase outstanding reports and actions. • Develop and maintain standard reporting templates. • Ensure department managers and external consultants submit reports in an agreed format and on time. Management Reporting Operations Support Help improve the day-to-day running of the business by: • Coordinating weekly operations meetings. • Monitoring business KPIs and action plans. • Keeping project dashboards up to date. • Supporting recruitment and onboarding. • Assisting with business improvement initiatives. • Ensuring information is organised and easily accessible. Systems & Process Coordination You won't be expected to write every Standard Operating Procedure (SOP), but you will help ensure our systems remain organised and up to date by: • Monitoring progress of department managers as they create and update their own SOPs. • Following up on outstanding documentation. • Maintaining a central SOP library. • Ensuring documents are filed correctly and remain current. • Identifying gaps and ensuring ownership is assigned. Communication Work closely with: • The CEO • Property Management Team • Finance • Architects • Planning Consultants • Contractors • Solicitors • Investors • Virtual Assistants • External suppliers to ensure projects continue moving efficiently. About You • Happy to help develop, implement and continually improve procedures, systems and structures where appropriate to support the growth of the business. • A solutions-focused mindset, with the confidence to identify areas of the business that could be improved and proactively recommend practical solutions. • Exceptionally organised. • Proactive and self-motivated. • Calm under pressure. • Professional and highly trustworthy. • Confident communicating with people at all levels. • Comfortable managing multiple priorities. • Solutions-focused with excellent attention to detail. • Able to work independently and take ownership of tasks. Essential Skills Previous experience as a Personal Assistant, Executive Assistant, Office Manager or Project Coordinator. • Excellent organisational skills. • Strong written and verbal communication. • High attention to detail. • Excellent time management. Experience using Asana or similar task management software. • Good IT skills, including Microsoft Office and Google Workspace. • Ability to prioritise effectively. • A positive, can-do attitude. Good IT skills, including Microsoft Office and Google Workspace. • Ability to prioritise effectively. • A positive, can-do attitude. Desirable Experience • Property • Construction • Professional Services • Project Coordination • CRM or project management software (such as ClickUp) • AI productivity tools What Success Looks Like Within your first three months, you'll have: • Built a strong understanding of the business and our projects. • Implemented clear project and action tracking. • Helped reduce the CEO's administrative workload. • Established effective follow-up processes for meetings and actions. • Organised and maintained our central SOP library. • Improved communication and accountability across the team. • Become a trusted member of the leadership team. What We Offer • Competitive salary of £32,000-£40,000 depending on experience. • Opportunity to work directly with the CEO of a growing property business. • A varied and rewarding role with genuine responsibility. • Career progression as the business expands. • Supportive and ambitious working environment. • Exposure to exciting development and investment projects.
Kids Planet is an independent, family run group of nurseries providing the highest standard of nursery care across the UK. Job Description Role: Animal Care and Education Coordinator Location: Neston Farm Reports to: Nursery Manager Purpose of the Role To oversee the care, welfare, and enrichment of the nursery's animals, while developing and delivering engaging educational experiences that connect young children with nature, farming, and animal life. This role ensures high standards of animal care and safety, and helps embed animal care into the early years curriculum. Key Responsibilities Animal Care • Ensure the daily care, feeding, health, and welfare of all animals on site. • Maintain clean, safe, and enriching environments for a variety of species (e.g., small mammals, poultry, pigs, etc.). • Monitor animal health and behaviour, liaising with veterinary professionals as needed. • Maintain accurate records relating to feeding, health checks, and compliance with animal welfare regulations. Education & Curriculum Support • Design and deliver interactive, age-appropriate activities that involve animal care and farming themes, aligned with the Early Years Foundation Stage (EYFS) curriculum. • Support nursery practitioners by embedding animal-based learning into daily routines and planned activities. • Create engaging resources (stories, sensory activities, seasonal events) to help children understand animal life cycles, habitats, and care) Safety & Compliance • Ensure all animal areas are risk-assessed and maintained to meet health and safety standards. • Train staff and support children in safe, respectful interactions with animals. • Ensure compliance with relevant animal welfare legislation and licensing requirements. Community & Enrichment • Support family engagement by organising farm-based workshops, open days, and parent-child animal care sessions. • Work with local organisations, farms, and suppliers to enhance the educational offering. • Promote the nursery's ethos of sustainability, respect for living things, and connection to the natural world. Person Specification Essential: • Experience in animal husbandry (farm, smallholding, or educational setting). • Knowledge of animal welfare legislation and best practice. • Enthusiasm for working with young children and an understanding of early years development. • Strong communication and organisational skills. • Ability to work as part of a team in a busy, child-centred environment. Desirable: • Qualification in Animal Care, Early Years Education, or Environmental Studies. • Experience delivering educational sessions or workshops for children. • First aid training (including paediatric and animal first aid). Working Hours & Conditions • Part Time- 20 hours • Outdoor working environment with exposure to varied weather conditions. • Some lifting, cleaning, and manual work required Kids Planet is committed to equal opportunities for all. We celebrate diversity and are committed to creating an inclusive environment for all our staff and children. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Aug 01, 2026
Full time
Kids Planet is an independent, family run group of nurseries providing the highest standard of nursery care across the UK. Job Description Role: Animal Care and Education Coordinator Location: Neston Farm Reports to: Nursery Manager Purpose of the Role To oversee the care, welfare, and enrichment of the nursery's animals, while developing and delivering engaging educational experiences that connect young children with nature, farming, and animal life. This role ensures high standards of animal care and safety, and helps embed animal care into the early years curriculum. Key Responsibilities Animal Care • Ensure the daily care, feeding, health, and welfare of all animals on site. • Maintain clean, safe, and enriching environments for a variety of species (e.g., small mammals, poultry, pigs, etc.). • Monitor animal health and behaviour, liaising with veterinary professionals as needed. • Maintain accurate records relating to feeding, health checks, and compliance with animal welfare regulations. Education & Curriculum Support • Design and deliver interactive, age-appropriate activities that involve animal care and farming themes, aligned with the Early Years Foundation Stage (EYFS) curriculum. • Support nursery practitioners by embedding animal-based learning into daily routines and planned activities. • Create engaging resources (stories, sensory activities, seasonal events) to help children understand animal life cycles, habitats, and care) Safety & Compliance • Ensure all animal areas are risk-assessed and maintained to meet health and safety standards. • Train staff and support children in safe, respectful interactions with animals. • Ensure compliance with relevant animal welfare legislation and licensing requirements. Community & Enrichment • Support family engagement by organising farm-based workshops, open days, and parent-child animal care sessions. • Work with local organisations, farms, and suppliers to enhance the educational offering. • Promote the nursery's ethos of sustainability, respect for living things, and connection to the natural world. Person Specification Essential: • Experience in animal husbandry (farm, smallholding, or educational setting). • Knowledge of animal welfare legislation and best practice. • Enthusiasm for working with young children and an understanding of early years development. • Strong communication and organisational skills. • Ability to work as part of a team in a busy, child-centred environment. Desirable: • Qualification in Animal Care, Early Years Education, or Environmental Studies. • Experience delivering educational sessions or workshops for children. • First aid training (including paediatric and animal first aid). Working Hours & Conditions • Part Time- 20 hours • Outdoor working environment with exposure to varied weather conditions. • Some lifting, cleaning, and manual work required Kids Planet is committed to equal opportunities for all. We celebrate diversity and are committed to creating an inclusive environment for all our staff and children. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Adullam Homes Housing Association
Ramsbottom, Lancashire
? Could you be our missing piece? Adullam has opportunities available to join our support team in Bury as a Service Coordinator. About the role Service Coordinator The main purpose of this role is to provide support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping. You will help a service user to develop the skills needed to move on into independent living/permanent housing via a person-centred support package that is tailor made to suit the needs of everyone accessing the service. The role works on a rota to contribute to the staffing of a 24-hours-a-day service. The role is full time of 37.5 hours per week. The shift pattern is 7.5 hours a day between the hours of 8am and 8.30pm weekdays, with an occasional weekend shift (currently one every 3 weeks) to deliver activities and some elements of the service outside of 'normal working hours'. You will be expected to work within the organisation's charitable aims and objectives and contribute to the maintenance and development of the Association's values, culture, and ethos. About you We are looking for a Service Coordinator with: Experience of managing a caseload of service users. An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages. Experience in helping others understand their goals and helping them to achieve an outcome. Skills in recording and reporting case notes via an online Customer Relationship Management system. Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns. A flexible, resilient, thoughtful, therapeutic approach to working with people. Practical skills to support service users in activities of daily living required for independence. An ability to motivate and empower service users to have greater control and choice over their life and opportunities. An ability to demonstrate our values and behaviours and work within our Christian ethos. Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better. Our offer to you We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth. This role is salaried at £26,890.50 per annum. In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace. 25 days annual leave increasing to 30 days with service, plus Bank Holidays Two extra days leave for no unplanned absences each calendar year. Acces to Medicash Pension Plan Death in Service benefit Multidimensional wellbeing programmes and family friendly policies for staff About us Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households. Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services. Over the years it has introduced and run innovative projects to offer tenants, residents and service users opportunities for housing, support, education and training. Email: (url removed)
Jul 31, 2026
Full time
? Could you be our missing piece? Adullam has opportunities available to join our support team in Bury as a Service Coordinator. About the role Service Coordinator The main purpose of this role is to provide support to people with multiple and complex needs as part of a service for those who have lost their home or been rough sleeping. You will help a service user to develop the skills needed to move on into independent living/permanent housing via a person-centred support package that is tailor made to suit the needs of everyone accessing the service. The role works on a rota to contribute to the staffing of a 24-hours-a-day service. The role is full time of 37.5 hours per week. The shift pattern is 7.5 hours a day between the hours of 8am and 8.30pm weekdays, with an occasional weekend shift (currently one every 3 weeks) to deliver activities and some elements of the service outside of 'normal working hours'. You will be expected to work within the organisation's charitable aims and objectives and contribute to the maintenance and development of the Association's values, culture, and ethos. About you We are looking for a Service Coordinator with: Experience of managing a caseload of service users. An awareness of issues relating to vulnerable individuals and those that have faced multiple disadvantages. Experience in helping others understand their goals and helping them to achieve an outcome. Skills in recording and reporting case notes via an online Customer Relationship Management system. Experience of working within safeguarding policies and procedures and of identifying, monitoring, and reporting safeguarding concerns. A flexible, resilient, thoughtful, therapeutic approach to working with people. Practical skills to support service users in activities of daily living required for independence. An ability to motivate and empower service users to have greater control and choice over their life and opportunities. An ability to demonstrate our values and behaviours and work within our Christian ethos. Although lived experience is not essential, it is welcomed as part of our workforce. Adullam understands that lived experienced means people have valuable, direct knowledge of how it feels to be in receipt of support services, and what needs to change for the better. Our offer to you We are a friendly, people-focused organisation making sure to prioritise and take care of the overall wellbeing of our staff, whilst helping them strive for excellence and reach their full potential. There is training available to help you progress in your chosen career and friendly but focused management that will help oversee your growth. This role is salaried at £26,890.50 per annum. In addition to your salary, we also have a list of generous benefits and initiatives that will help support you and your family, both in and outside the workplace. 25 days annual leave increasing to 30 days with service, plus Bank Holidays Two extra days leave for no unplanned absences each calendar year. Acces to Medicash Pension Plan Death in Service benefit Multidimensional wellbeing programmes and family friendly policies for staff About us Adullam Homes Housing Association Ltd is a Community Benefit Society, an Association created to support vulnerable individuals and households. Adullam provides quality accommodation and support as an organisation motivated and informed by our Christian ethos. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services. Over the years it has introduced and run innovative projects to offer tenants, residents and service users opportunities for housing, support, education and training. Email: (url removed)
Are you an experienced care professional with a passion for delivering high-quality, person-centred care? We are looking for an enthusiastic and dedicated Extra Care Registered Manager to lead the day-to-day operation of our Extra Care service, ensuring outstanding care, excellent staff leadership, and full regulatory compliance. This is an exciting opportunity to join a supportive organisation where you can make a real difference to the lives of people living independently within an Extra Care setting. About the Role As Extra Care Registered Manager, you will be responsible for the safe, effective and efficient management of the service. You will lead and inspire your team, ensuring customers receive compassionate, high-quality care while maintaining compliance with all legislative and regulatory requirements. Key Responsibilities - please note this is not an exhausted list Oversee the day-to-day management of the Extra Care service. Lead, motivate and develop a team of coordinators, supervisors and care staff. Ensure safe, person-centred care is delivered in line with company policies and CQC standards. Manage staffing, recruitment, induction, training, supervision and performance. Complete customer assessments, risk assessments and personalised care plans. Promote customers' dignity, independence, choice and wellbeing at all times. Monitor quality, investigate incidents and complaints, and implement continuous improvements. Maintain accurate records and ensure compliance with safeguarding, health & safety and infection prevention and control requirements. Build positive relationships with customers, families, healthcare professionals and external agencies. Participate in the out-of-hours on-call rota and work flexibly to meet service needs. Represent the service professionally at external meetings and within the local community. About You You will be a compassionate and organised leader with a genuine commitment to delivering outstanding care. Essential Requirements Experience managing care services within an Extra Care, domiciliary care or similar setting. Excellent knowledge of person-centred care, safeguarding, risk assessment and care planning. Good understanding of the responsibilities of a Registered Manager and relevant care legislation. Strong leadership skills with experience recruiting, developing and supervising staff. Excellent communication, organisational and IT skills. Ability to maintain accurate records and manage multiple priorities. Level 5 Diploma in Leadership for Health & Social Care (or equivalent), or willingness to work towards it. Full UK driving licence. Enhanced DBS check (or willingness to obtain one). Desirable Previous experience as a CQC Registered Manager. Financial or business management experience. Train the Trainer qualification. Knowledge of business development and service growth. What We're Looking For We're seeking someone who is: Caring, compassionate and committed to delivering exceptional care. Passionate about promoting dignity, independence and choice. A confident leader who can inspire and support a high-performing team. Professional, reliable and motivated to continuously improve services. Flexible and committed to ongoing learning and development. If you're ready to take the next step in your care management career and lead a service that truly makes a difference, we'd love to hear from you. Apply today and help us deliver outstanding care that enables people to live independently with dignity and confidence.
Jul 31, 2026
Full time
Are you an experienced care professional with a passion for delivering high-quality, person-centred care? We are looking for an enthusiastic and dedicated Extra Care Registered Manager to lead the day-to-day operation of our Extra Care service, ensuring outstanding care, excellent staff leadership, and full regulatory compliance. This is an exciting opportunity to join a supportive organisation where you can make a real difference to the lives of people living independently within an Extra Care setting. About the Role As Extra Care Registered Manager, you will be responsible for the safe, effective and efficient management of the service. You will lead and inspire your team, ensuring customers receive compassionate, high-quality care while maintaining compliance with all legislative and regulatory requirements. Key Responsibilities - please note this is not an exhausted list Oversee the day-to-day management of the Extra Care service. Lead, motivate and develop a team of coordinators, supervisors and care staff. Ensure safe, person-centred care is delivered in line with company policies and CQC standards. Manage staffing, recruitment, induction, training, supervision and performance. Complete customer assessments, risk assessments and personalised care plans. Promote customers' dignity, independence, choice and wellbeing at all times. Monitor quality, investigate incidents and complaints, and implement continuous improvements. Maintain accurate records and ensure compliance with safeguarding, health & safety and infection prevention and control requirements. Build positive relationships with customers, families, healthcare professionals and external agencies. Participate in the out-of-hours on-call rota and work flexibly to meet service needs. Represent the service professionally at external meetings and within the local community. About You You will be a compassionate and organised leader with a genuine commitment to delivering outstanding care. Essential Requirements Experience managing care services within an Extra Care, domiciliary care or similar setting. Excellent knowledge of person-centred care, safeguarding, risk assessment and care planning. Good understanding of the responsibilities of a Registered Manager and relevant care legislation. Strong leadership skills with experience recruiting, developing and supervising staff. Excellent communication, organisational and IT skills. Ability to maintain accurate records and manage multiple priorities. Level 5 Diploma in Leadership for Health & Social Care (or equivalent), or willingness to work towards it. Full UK driving licence. Enhanced DBS check (or willingness to obtain one). Desirable Previous experience as a CQC Registered Manager. Financial or business management experience. Train the Trainer qualification. Knowledge of business development and service growth. What We're Looking For We're seeking someone who is: Caring, compassionate and committed to delivering exceptional care. Passionate about promoting dignity, independence and choice. A confident leader who can inspire and support a high-performing team. Professional, reliable and motivated to continuously improve services. Flexible and committed to ongoing learning and development. If you're ready to take the next step in your care management career and lead a service that truly makes a difference, we'd love to hear from you. Apply today and help us deliver outstanding care that enables people to live independently with dignity and confidence.
Trust has an exciting opportunity for a Bank Retirement Housing Coordinator based at providing cover as and when required for any last minute absence or annual leave across our 6 Edinburgh developments in Corstorphine, Bingham, Abbeyhill, Joppa, Granton and Stockbridge. In return for your enthusiasm and commitment, we will offer you: - £14.04 per hour Availability: Covering shifts as required, 5 days per week. Living Wage Employer: We value our team members and offer competitive pay. Training and Development: Access to paid training, ongoing development. Paid Disclosure Scotland check Supportive Environment: Join a welcoming, friendly, and inclusive culture. What we re looking for in our Bank Retirement Housing Coordinator: You will provide advice and assistance in housing management and property related issues, to our tenants in Edinburgh, ensuring that they and their visitors can enjoy a safe, secure and comfortable environment. Bank Retirement Housing Coordinator Skills and Experience: You should be self-motivated and capable of working on your own initiative as you will play a key role in the lives of our tenants, promoting and supporting them to achieve independent living. Previous experience of working with older people would be an advantage. To apply: Submit our online application form no later than 12 noon on Wednesday 5th August 2026. If you have any questions about this role, please contact Jen Hope, Customer Partner If you feel you have the skills and experience outlined above, and you d like to work in a supportive environment that puts our tenants at the heart of all we do, then we d like to hear from you. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. No Agencies Please! About Trust Housing Trust Housing Association is a not-for-profit registered social landlord, and one of Scotland s largest national housing, support and care providers for older people, offering a range of accommodation and support services. Primarily serving older people in our communities we also provide housing for families and individuals. We have over 4000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders. Trust is a Fair Work First employer, a great place to work, and our Platinum Investors in People award recognises our commitment to our people and the values that we all share. We are an equal opportunities employer. Trust Housing Association is a Registered Scottish Charity - SC(phone number removed)
Jul 31, 2026
Full time
Trust has an exciting opportunity for a Bank Retirement Housing Coordinator based at providing cover as and when required for any last minute absence or annual leave across our 6 Edinburgh developments in Corstorphine, Bingham, Abbeyhill, Joppa, Granton and Stockbridge. In return for your enthusiasm and commitment, we will offer you: - £14.04 per hour Availability: Covering shifts as required, 5 days per week. Living Wage Employer: We value our team members and offer competitive pay. Training and Development: Access to paid training, ongoing development. Paid Disclosure Scotland check Supportive Environment: Join a welcoming, friendly, and inclusive culture. What we re looking for in our Bank Retirement Housing Coordinator: You will provide advice and assistance in housing management and property related issues, to our tenants in Edinburgh, ensuring that they and their visitors can enjoy a safe, secure and comfortable environment. Bank Retirement Housing Coordinator Skills and Experience: You should be self-motivated and capable of working on your own initiative as you will play a key role in the lives of our tenants, promoting and supporting them to achieve independent living. Previous experience of working with older people would be an advantage. To apply: Submit our online application form no later than 12 noon on Wednesday 5th August 2026. If you have any questions about this role, please contact Jen Hope, Customer Partner If you feel you have the skills and experience outlined above, and you d like to work in a supportive environment that puts our tenants at the heart of all we do, then we d like to hear from you. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. No Agencies Please! About Trust Housing Trust Housing Association is a not-for-profit registered social landlord, and one of Scotland s largest national housing, support and care providers for older people, offering a range of accommodation and support services. Primarily serving older people in our communities we also provide housing for families and individuals. We have over 4000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders. Trust is a Fair Work First employer, a great place to work, and our Platinum Investors in People award recognises our commitment to our people and the values that we all share. We are an equal opportunities employer. Trust Housing Association is a Registered Scottish Charity - SC(phone number removed)
Customer Liaison Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Customer Liaison Coordinator Shift Patterns: Monday to Friday, 9am - 5pm (fully office-based) About the role: We are looking for a confident and compassionate Customer Liaison Coordinator to become the first point of contact for prospective residents, families, and members of the public. This is a telephone-based role where you will provide a professional, friendly, and efficient service, ensuring every enquiry is handled with care and directed to the appropriate team. Key responsibilities: Answer incoming telephone calls and respond to email enquiries from prospective residents, families, and the general public. Provide accurate information about our care homes and the services we offer. Arrange and coordinate care home visits for prospective residents and their families. Liaise closely with care home teams to ensure enquiries and requests are managed promptly and efficiently. Maintain accurate records of all enquiries and follow-up actions. Deliver a professional, empathetic, and customer-focused experience on every interaction. Remain calm and supportive when handling sensitive or challenging conversations. Benefits of working with Runwood Homes: 28 days Paid Holiday Pension Scheme Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure Employee Assistance Scheme that is also available to immediate family members Opportunities to progress your career within the company Free, on-site parking About you: The successful Customer Liaison Coordinator will have previous experience in a customer service, contact centre, or other customer-facing role, with an excellent telephone manner and confident, professional communication skills. You will be caring, empathetic, and approachable, with the ability to work independently while managing multiple tasks effectively. Strong organisational skills, excellent attention to detail, and the ability to remain calm under pressure in a busy environment are essential. Applicants should also possess good IT skills and be confident using email and Microsoft Office applications. About Runwood Homes: Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of 57 homes across England. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents. At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents. As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry. All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
Jul 31, 2026
Full time
Customer Liaison Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Customer Liaison Coordinator Shift Patterns: Monday to Friday, 9am - 5pm (fully office-based) About the role: We are looking for a confident and compassionate Customer Liaison Coordinator to become the first point of contact for prospective residents, families, and members of the public. This is a telephone-based role where you will provide a professional, friendly, and efficient service, ensuring every enquiry is handled with care and directed to the appropriate team. Key responsibilities: Answer incoming telephone calls and respond to email enquiries from prospective residents, families, and the general public. Provide accurate information about our care homes and the services we offer. Arrange and coordinate care home visits for prospective residents and their families. Liaise closely with care home teams to ensure enquiries and requests are managed promptly and efficiently. Maintain accurate records of all enquiries and follow-up actions. Deliver a professional, empathetic, and customer-focused experience on every interaction. Remain calm and supportive when handling sensitive or challenging conversations. Benefits of working with Runwood Homes: 28 days Paid Holiday Pension Scheme Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure Employee Assistance Scheme that is also available to immediate family members Opportunities to progress your career within the company Free, on-site parking About you: The successful Customer Liaison Coordinator will have previous experience in a customer service, contact centre, or other customer-facing role, with an excellent telephone manner and confident, professional communication skills. You will be caring, empathetic, and approachable, with the ability to work independently while managing multiple tasks effectively. Strong organisational skills, excellent attention to detail, and the ability to remain calm under pressure in a busy environment are essential. Applicants should also possess good IT skills and be confident using email and Microsoft Office applications. About Runwood Homes: Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of 57 homes across England. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents. At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents. As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry. All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.
ABC Teachersis seeking a caring and resilient Teaching Assistant to work on a 1:1 basis with Primary & Secondary School students in an SEN School in Stourport on a full-time basis. Hours: 8.30am-3.30pm Monday- Friday About the Role Adapt or explain learning materials to suit the student s ability. Implement strategies and interventions outlined in the student's IEP. Use tailored tools, visuals, or technology to aid learning. Monitor and record progress toward learning goals. Help the student regulate emotions and behaviour. Use positive behaviour reinforcement strategies Manage any challenging behaviour calmly and consistently. Record daily progress, incidents, or challenges. Provide feedback to teachers, SENCO (Special Educational Needs Coordinator), and sometimes parents. Attend team meetings regarding the student s development. The School This school offers specialised education for students aged 7 to 19, focusing on supporting those with Autism, ADHD, challenging behaviour, Social Emotional Mental Health needs, physical and learning difficulties, including visual impairment. The school is set in expansive grounds, with small class sizes, often working on a 1:1 basis to ensure that each student can learn in a relaxed and supportive environment. The individualised approach ensures that all students receive the attention and care they need to thrive academically and emotionally. The dedicated staff are committed to helping students reach their full potential and they work closely with students to build the skills necessary for independent living and success in adult life. The school believes that self-development includes not only personal growth but also the opportunity to give back to both their local and the broader community. To achieve this, they have invested in various on-site social enterprises, including cafes, farm shops and heritage centres. These initiatives provide student and adults with a safe and supportive environment where they can learn valuable social and vocational skills. About you: Have previous experience working with children and young people with a range of special educational needs, such as learning difficulties, autism, and sensory needs. Suitable qualifications such as Youth Work, Health and Social Care or Supporting Teaching and Learning in Schools are desired but not essential. Have strong communications skills with the ability to quickly build rapport with students Able to obtain suitable references and a DBS check. ABC Teachers is committed to safeguarding children, young people, and vulnerable adults. We take our responsibilities extremely seriously. All staff we register will undertake thorough interviewing and referencing checks and hold, or be prepared to undergo, an Enhanced DBS check that must be registered on the Update Service. About ABC Teachers ABC Teachers is a market-leading education recruitment and supply agency committed to the learning and development of young people. We are an employer of choice for high-quality primary, secondary and SEND teaching and support staff. We have branches across the country, and What ABC Teachers offer As a valued employee of ABC Teachers, you will receive: Excellent daily rates paid weekly by our in-house Payroll team using the Pay As You Earn (PAYE) system. Guaranteed pay scheme (subject to availability and qualifying criteria). Pension contributions (subject to a qualifying period). Full compliance with AWR (Agency Workers Regulations), to make sure you get the pay and working conditions you are entitled to. FREE training to help with your professional development such as Team Teach, Autism Awareness and an online Educare training package. Generous refer a friend or colleague bonus scheme. Access to a dedicated consultant, who will provide ongoing support. How to apply If you are a Teaching Assistant who can enthuse, motivate and engage students and would like the challenge of working in a demanding and rewarding environment, then we want to hear from you. Apply today via this website, or for more information about this role and other opportunities across ABC Teachers, please contact our SEND team on (phone number removed).
Oct 04, 2025
Seasonal
ABC Teachersis seeking a caring and resilient Teaching Assistant to work on a 1:1 basis with Primary & Secondary School students in an SEN School in Stourport on a full-time basis. Hours: 8.30am-3.30pm Monday- Friday About the Role Adapt or explain learning materials to suit the student s ability. Implement strategies and interventions outlined in the student's IEP. Use tailored tools, visuals, or technology to aid learning. Monitor and record progress toward learning goals. Help the student regulate emotions and behaviour. Use positive behaviour reinforcement strategies Manage any challenging behaviour calmly and consistently. Record daily progress, incidents, or challenges. Provide feedback to teachers, SENCO (Special Educational Needs Coordinator), and sometimes parents. Attend team meetings regarding the student s development. The School This school offers specialised education for students aged 7 to 19, focusing on supporting those with Autism, ADHD, challenging behaviour, Social Emotional Mental Health needs, physical and learning difficulties, including visual impairment. The school is set in expansive grounds, with small class sizes, often working on a 1:1 basis to ensure that each student can learn in a relaxed and supportive environment. The individualised approach ensures that all students receive the attention and care they need to thrive academically and emotionally. The dedicated staff are committed to helping students reach their full potential and they work closely with students to build the skills necessary for independent living and success in adult life. The school believes that self-development includes not only personal growth but also the opportunity to give back to both their local and the broader community. To achieve this, they have invested in various on-site social enterprises, including cafes, farm shops and heritage centres. These initiatives provide student and adults with a safe and supportive environment where they can learn valuable social and vocational skills. About you: Have previous experience working with children and young people with a range of special educational needs, such as learning difficulties, autism, and sensory needs. Suitable qualifications such as Youth Work, Health and Social Care or Supporting Teaching and Learning in Schools are desired but not essential. Have strong communications skills with the ability to quickly build rapport with students Able to obtain suitable references and a DBS check. ABC Teachers is committed to safeguarding children, young people, and vulnerable adults. We take our responsibilities extremely seriously. All staff we register will undertake thorough interviewing and referencing checks and hold, or be prepared to undergo, an Enhanced DBS check that must be registered on the Update Service. About ABC Teachers ABC Teachers is a market-leading education recruitment and supply agency committed to the learning and development of young people. We are an employer of choice for high-quality primary, secondary and SEND teaching and support staff. We have branches across the country, and What ABC Teachers offer As a valued employee of ABC Teachers, you will receive: Excellent daily rates paid weekly by our in-house Payroll team using the Pay As You Earn (PAYE) system. Guaranteed pay scheme (subject to availability and qualifying criteria). Pension contributions (subject to a qualifying period). Full compliance with AWR (Agency Workers Regulations), to make sure you get the pay and working conditions you are entitled to. FREE training to help with your professional development such as Team Teach, Autism Awareness and an online Educare training package. Generous refer a friend or colleague bonus scheme. Access to a dedicated consultant, who will provide ongoing support. How to apply If you are a Teaching Assistant who can enthuse, motivate and engage students and would like the challenge of working in a demanding and rewarding environment, then we want to hear from you. Apply today via this website, or for more information about this role and other opportunities across ABC Teachers, please contact our SEND team on (phone number removed).
About The Role Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience? There's never been a more exciting time to join the Alzheimer's Society. We're on a bold journey and we're looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer's Society as a Local Communities and Volunteering Officer. The successful individual will be at the heart of our work with local communities in the Southeast, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life-with a strong focus on reaching underserved communities. We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion. This role requires extensive travel across Southeast England and will also include home working. You will be responsible for transporting materials, equipment, and resources between multiple venues as part of your regular duties. Candidates must be able to demonstrate how they can reliably meet these travel and transport requirements of the role. Whilst we're committed to flexible working and welcome conversations about how we can support your needs, regular travel and the ability to transport work-related items independently are essential aspects of this position. Areas this role will cover include: Berkshire, Buckinghamshire, Oxfordshire, Hampshire and Islands, Surrey, Sussex, Kent, and Dorset. You must live within a reasonable commutable distance to these areas. About you We're looking for someone who values community connections and understands their power to create change. You're someone who believes that meaningful progress happens when people come together, and you have the commitment and skills to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building partnerships with community leaders, you approach every interaction with authenticity and purpose, adapting your style to connect effectively with diverse groups and individuals. You'll have: - Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience. - Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders. - A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration. - Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders. - Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work. What you'll focus on: - Growing our impact and reach through work with local communities and volunteers. - Representing Alzheimer's Society externally, sharing information relating to dementia, support and services. - Gathering insight and learning from collaboration with communities to share with other teams and directorates - Recruiting and role managing community volunteers. Please note: This role is a fixed term contract spanning 12 months. For internal candidates this role will be offered on secondment. To be successful in this role you may already have worked in similar positions such as Community Engagement Officer, Community Development Officer, Neighbourhood Officer, Community Outreach Worker, Campaign Coordinator, Community Relations Officer, Volunteering Officer or other related positions. We also welcome applications from applicants with transferable skills. Important Dates The deadline for applications is 23:59 Monday 26th October. Interviews will take place on week commencing 27th October. A presentation task will be provided. About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Oct 03, 2025
Full time
About The Role Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience? There's never been a more exciting time to join the Alzheimer's Society. We're on a bold journey and we're looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer's Society as a Local Communities and Volunteering Officer. The successful individual will be at the heart of our work with local communities in the Southeast, to build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region/area through face to face and online events. You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers, to help bring our community engagement plans to life-with a strong focus on reaching underserved communities. We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion. This role requires extensive travel across Southeast England and will also include home working. You will be responsible for transporting materials, equipment, and resources between multiple venues as part of your regular duties. Candidates must be able to demonstrate how they can reliably meet these travel and transport requirements of the role. Whilst we're committed to flexible working and welcome conversations about how we can support your needs, regular travel and the ability to transport work-related items independently are essential aspects of this position. Areas this role will cover include: Berkshire, Buckinghamshire, Oxfordshire, Hampshire and Islands, Surrey, Sussex, Kent, and Dorset. You must live within a reasonable commutable distance to these areas. About you We're looking for someone who values community connections and understands their power to create change. You're someone who believes that meaningful progress happens when people come together, and you have the commitment and skills to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building partnerships with community leaders, you approach every interaction with authenticity and purpose, adapting your style to connect effectively with diverse groups and individuals. You'll have: - Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience. - Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders. - A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration. - Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders. - Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work. What you'll focus on: - Growing our impact and reach through work with local communities and volunteers. - Representing Alzheimer's Society externally, sharing information relating to dementia, support and services. - Gathering insight and learning from collaboration with communities to share with other teams and directorates - Recruiting and role managing community volunteers. Please note: This role is a fixed term contract spanning 12 months. For internal candidates this role will be offered on secondment. To be successful in this role you may already have worked in similar positions such as Community Engagement Officer, Community Development Officer, Neighbourhood Officer, Community Outreach Worker, Campaign Coordinator, Community Relations Officer, Volunteering Officer or other related positions. We also welcome applications from applicants with transferable skills. Important Dates The deadline for applications is 23:59 Monday 26th October. Interviews will take place on week commencing 27th October. A presentation task will be provided. About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level. Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Oscar Underhill Recruitment Solutions Ltd
Exeter, Devon
Homelessness Support Worker Housing provider in Supported Living Exeter Sociable Working Hours Excellent Pay Rate £12.61 PAYE Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot : An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief : The role is that of a Homelessness Support Worker This is a potential temp to perm job; full-time role, 35 hours per week. Role is location based in Exeter. The working pattern consists of early and late shifts. Shift pattern: Early - 07:45am 15:45pm. Lates - 12:15pm 20:15pm Pay rate for this job role is £12.61 per hour on PAYE A current Enhanced DBS covering Child and adult s workforce will be required for this job role. Full UK Drivers license and access to a vehicle will be required for this role. Service User group is those who have experienced homelessness. The Responsibilities : As a Support Worker, you will be required to work alongside with young people in a person-centred way and help them to actively move towards living independently of services. You will assist young people with practical tasks based upon their needs and aspirations as identified in their support and safety plan In your role as a Support worker, you will provide flexible support to young people based on their needs and aspirations as identified in their support and safety plan, ensuring they are able to meet their goals which help them to achieve their outcomes. Furthermore, you will implement the young people support and safety plan, as developed by the Support Coordinator and inform and contribute to support planning reviews and assessments through effective communication with the co-ordinator or line manager and client. Skill Outcomes of this role : This role provides an excellent foundation for progressing into other careers that support young people, including youth work, social care, and supported housing services. In addition, you will gain valuable experience in liaising with local authority Housing Benefit departments and the DWP to resolve financial issues, as well as developing strong skills in safeguarding, support planning, and multi-agency working to achieve the best outcomes for young people. Housing Support Worker Homeless CAHMS Young People Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Exeter Devon Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Oct 03, 2025
Full time
Homelessness Support Worker Housing provider in Supported Living Exeter Sociable Working Hours Excellent Pay Rate £12.61 PAYE Temp to Perm opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot : An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief : The role is that of a Homelessness Support Worker This is a potential temp to perm job; full-time role, 35 hours per week. Role is location based in Exeter. The working pattern consists of early and late shifts. Shift pattern: Early - 07:45am 15:45pm. Lates - 12:15pm 20:15pm Pay rate for this job role is £12.61 per hour on PAYE A current Enhanced DBS covering Child and adult s workforce will be required for this job role. Full UK Drivers license and access to a vehicle will be required for this role. Service User group is those who have experienced homelessness. The Responsibilities : As a Support Worker, you will be required to work alongside with young people in a person-centred way and help them to actively move towards living independently of services. You will assist young people with practical tasks based upon their needs and aspirations as identified in their support and safety plan In your role as a Support worker, you will provide flexible support to young people based on their needs and aspirations as identified in their support and safety plan, ensuring they are able to meet their goals which help them to achieve their outcomes. Furthermore, you will implement the young people support and safety plan, as developed by the Support Coordinator and inform and contribute to support planning reviews and assessments through effective communication with the co-ordinator or line manager and client. Skill Outcomes of this role : This role provides an excellent foundation for progressing into other careers that support young people, including youth work, social care, and supported housing services. In addition, you will gain valuable experience in liaising with local authority Housing Benefit departments and the DWP to resolve financial issues, as well as developing strong skills in safeguarding, support planning, and multi-agency working to achieve the best outcomes for young people. Housing Support Worker Homeless CAHMS Young People Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Exeter Devon Independent Living Floating Support Full Time Scheme Manager Project Worker Community Support Charity Housing Association Local Authority
Mental Health Team Leader Housing provider in Supported Living Leeds Sociable Working Hours Excellent Pay Rate £16.45 PAYE Or £21.20 Umbrella Temp to Perm Opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Mental Health Team Leader. This is a potential temp to perm vacancy. A full-time role, 37.5 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £16.45 PAYE or £21.20 Umbrella. A current Enhanced DBS covering adult workforce will be required for this job role. Full UK Drivers license and access to a vehicle is preferable but not essential. This vacancy will entail the responsibility for 6 staff members. This is a location-based role in a residential project with six beds, supporting clients with mental health or dual diagnosis needs in an independent living setting. The Responsibilities: In your job role as a Mental Health Team Leader, you will be required to provide hands-on leadership for the team ensuring they feel supported, confident, and aligned with trauma-informed and person-centred approaches to support. An important part of your job role will be to ensure clients receive tailored, strengths-based support that recognises their individual experiences and promotes recovery, safety, and independence. As a Mental Health Team Leader, you will need to oversee the completion and quality of risk assessments, support plans, and safeguarding actions, making sure your team operates within all relevant legal, regulatory, and organisational policy frameworks. You will be required to support your team s ongoing learning and development through regular supervision meetings, performance and development reviews, open and constructive dialogue, and coaching opportunities. Furthermore, in your job role as a Mental Health Team Leader, you will be required to manage the duty rota, ensuring adequate cover and consistent service delivery across all shifts and responsibilities. Mental Health Team Leader Housing Team Leader Senior Support Worker Support Coordinator Housing Support Housing Management worker Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Leeds West Yorkshire Independent Living Floating Support Full Time Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies.
Oct 03, 2025
Full time
Mental Health Team Leader Housing provider in Supported Living Leeds Sociable Working Hours Excellent Pay Rate £16.45 PAYE Or £21.20 Umbrella Temp to Perm Opportunity. Are you passionate about helping others? Are you looking for a new challenge in Social Housing? Client snapshot: An excellent opportunity has been made available by my client an established housing provider in the UK. My client has a large portfolio of supported living projects and offers generic housing management and supported housing services. Vacancy Brief: The job role is that of a Mental Health Team Leader. This is a potential temp to perm vacancy. A full-time role, 37.5 hours per week Work pattern is Monday Friday 9am 5pm Pay rate for this vacancy is £16.45 PAYE or £21.20 Umbrella. A current Enhanced DBS covering adult workforce will be required for this job role. Full UK Drivers license and access to a vehicle is preferable but not essential. This vacancy will entail the responsibility for 6 staff members. This is a location-based role in a residential project with six beds, supporting clients with mental health or dual diagnosis needs in an independent living setting. The Responsibilities: In your job role as a Mental Health Team Leader, you will be required to provide hands-on leadership for the team ensuring they feel supported, confident, and aligned with trauma-informed and person-centred approaches to support. An important part of your job role will be to ensure clients receive tailored, strengths-based support that recognises their individual experiences and promotes recovery, safety, and independence. As a Mental Health Team Leader, you will need to oversee the completion and quality of risk assessments, support plans, and safeguarding actions, making sure your team operates within all relevant legal, regulatory, and organisational policy frameworks. You will be required to support your team s ongoing learning and development through regular supervision meetings, performance and development reviews, open and constructive dialogue, and coaching opportunities. Furthermore, in your job role as a Mental Health Team Leader, you will be required to manage the duty rota, ensuring adequate cover and consistent service delivery across all shifts and responsibilities. Mental Health Team Leader Housing Team Leader Senior Support Worker Support Coordinator Housing Support Housing Management worker Tenancy Sustainment Tenancy Support Officer Housing Officer Supported Housing Income Management Homeless Substance Misuse Homelessness Youth Offending YMCA Prison Officer Probation Officer Supported Living Leeds West Yorkshire Independent Living Floating Support Full Time Project Worker Community Support Charity Housing Association Local Authority Housing jobs Housing vacancies.
