127 jobs found

At the London Borough of Hackney, we are committed to providing high-quality, safe homes for our residents. Connect2Hackney is excited to recruit a skilled Business Analyst / Project Manager to join our Housing Transformation team. In this dual-capability role, you will take end-to-end ownership of delivering a robust, automated workflow and system solution to manage Housing Health and Safety Rating System (HHSRS) hazards. Your work will directly ensure full operational readiness and strict compliance with statutory timeframes mandated under Awaab's Law and broader UK social housing regulations. If you thrive in high-accountability environments and want to make a real-world impact on social housing safety, this is the role for you. Key Responsibilities Project Management & Governance End-to-End Ownership: Define project scope, schedules, resources, and deliverables aligned with statutory deadlines. Governance & RAID: Maintain RAID logs (Risks, Assumptions, Issues, Dependencies) and provide updates to executive sponsors. Vendor Management: Act as the primary liaison between internal IT, software vendors, and external contractors. Business Analysis & Process Mapping Requirements Gathering: Lead workshops across Repairs and Asset Management teams to define triage, hazard logging, and remediation needs. Workflow Optimisation: Document "As-Is" processes and co-design streamlined "To-Be" workflows enforcing strict SLA targets. System Specifications: Translate legal requirements and resident communication rules into technical specs and automated alerts. Implementation, Testing & Integration Oversee data flows between housing systems, contractor software, and compliance tools. Write test scripts and lead UAT with contact center staff, surveyors, and frontline teams. Change Management & Business Readiness SOPs & Dashboards: Create standard operating procedures, escalation paths, and compliance dashboards. Design and run end-user training to ensure smooth operational adoption. Who We Are Looking For Experience & Background Dual BA/PM Expertise: 3+ years operating successfully in a combined BA/PM role on complex software implementations. Housing Sector Focus: Hands-on experience within Social Housing, Local Government, or Property Management. Regulatory Systems: Direct experience implementing compliance tools related to HHSRS, Damp & Mould, or Building Safety. Knowledge & Qualifications Regulatory Expertise: Strong working knowledge of Awaab's Law, the Social Housing (Regulation) Act, and HHSRS hazard classifications. Technical Skills: Proficient in formal process mapping (BPMN), data analysis, and specifying compliance dashboards (e.g., Power BI). Certifications: PRINCE2, AgilePM, APM, or BCS/IIBA Business Analysis qualifications (or equivalent experience). Core Strengths Bridge Builder: Outstanding communication skills to translate needs between IT suppliers, housing operations, and senior leadership. Delivery-Focused: Pragmatic approach to balancing tight regulatory deadlines with ground-level operational realities. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Planned & Cyclical Works Manager East London (Hybrid) £59,166 + Excellent Benefits Goodman Masson are delighted to be partnering with Local Space to recruit a Planned & Cyclical Works Manager . This is an excellent opportunity to take ownership of a growing planned investment function within a values-led organisation that is committed to providing safe, high-quality homes for residents across London. Reporting directly to the Head of Asset Delivery, you'll lead the delivery of planned and cyclical investment programmes, managing budgets, contractors and programme performance while helping shape the organisation's long-term asset investment strategy. This role would suit an experienced Planned Works Manager, Capital Works Manager, Contracts Manager or Senior Surveyor looking to take on a strategic leadership position with genuine autonomy and influence. The Role You'll be responsible for the end-to-end delivery of planned and cyclical works programmes, ensuring projects are delivered safely, on time, within budget and to the highest quality standards. Working closely with Strategic Asset Management and Building Safety & Compliance teams, you'll use stock condition data and asset intelligence to develop and deliver investment programmes that maximise asset performance, improve resident satisfaction and provide excellent value for money. Alongside programme delivery, you'll provide commercial leadership across contracts, ensuring robust financial control, contractor performance management and compliance with relevant contractual frameworks. Key Responsibilities Lead the delivery of planned and cyclical investment programmes across the housing portfolio. Develop annual and long-term planned maintenance programmes using stock condition and lifecycle data. Take full ownership of programme budgets, forecasting, financial reporting and cost control. Procure, mobilise and manage planned works contractors. Chair monthly contract performance meetings and hold contractors accountable for quality, compliance and KPI delivery. Manage contract administration, including valuations, variations, final accounts and commercial negotiations. Ensure works are delivered in accordance with JCT, NEC or similar contractual arrangements. Undertake and oversee pre- and post-inspections to ensure quality standards are achieved. Monitor programme risks, contractor performance and financial exposure. Work collaboratively with Asset Strategy and Building Safety teams to align investment programmes with long-term asset plans. Maintain accurate programme and asset data across repairs and asset management systems. Provide professional leadership and technical expertise on planned investment across the organisation. About You We're keen to speak with candidates who have experience delivering planned investment programmes within social housing, local authority or residential property environments . You'll ideally have: Significant experience managing planned maintenance or capital works programmes. Strong contract management and commercial experience. Experience managing contractor valuations, variations and final accounts. Proven responsibility for managing large programme budgets and financial forecasting. Good understanding of planned maintenance, property investment and building pathology. Knowledge of JCT, NEC or similar forms of contract. Strong understanding of Decent Homes Standard, HHSRS and asset investment planning. Experience using stock condition data to develop planned investment programmes. Excellent stakeholder management and contractor performance management skills. Strong analytical, organisational and communication skills. HNC/HND (or equivalent) in a relevant built environment discipline, or equivalent industry experience. Full UK driving licence and access to a vehicle. Why Apply? This is an opportunity to join a financially strong, highly regarded Housing Association with an excellent reputation for delivering high-quality homes and investing in its people. You'll benefit from: Hybrid working 27 days annual leave (rising with service) plus bank holidays Option to purchase additional annual leave Competitive pension contribution (up to 10%) Healthcare Cash Plan Employee Assistance Programme Professional development and funded qualifications Electric vehicle, cycle to work and technology salary sacrifice schemes Blue Light Card discounts The opportunity to build and shape a growing planned investment service with future line management responsibility Apply If you're interested in finding out more, or would like a confidential discussion about the opportunity, please apply today or contact me directly. (url removed) +(phone number removed) Aaron Fernandez Specialist Recruiter Assets, Building Safety & Compliance Goodman Masson

Repairs Manager (Contract) Enfield Pay: £31.65 per hour PAYE Hybrid We are seeking an experienced Repairs Manager to lead the delivery of housing disrepair, HHSRS compliance, and damp and mould services across its housing portfolio. This is a key leadership role responsible for ensuring legal and regulatory compliance, protecting tenant health and safety, and driving high-quality repairs services in line with Awaab's Law. Key Responsibilities Lead the management of housing disrepair cases, including pre- and post-litigation processes. Ensure compliance with HHSRS, housing legislation, and Awaab's Law. Oversee the diagnosis, remediation, and prevention of damp and mould. Manage internal teams, contractors, and consultants delivering repairs and compliance works. Monitor service performance, budgets, KPIs, and compliance. Work closely with legal teams, surveyors, housing colleagues, and residents to deliver excellent outcomes. Produce reports for senior management and support audits and regulatory inspections. About You You'll have: Significant experience managing housing repairs, disrepair, or property compliance services. Strong knowledge of HHSRS, housing legislation, and damp and mould management. Experience managing contractors and multidisciplinary teams. Excellent leadership, stakeholder management, and problem-solving skills. A relevant qualification in Building Surveying, Construction, Housing, or a related discipline (RICS/CIOB membership desirable). To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

Planner , Berkshire A great opportunity has arisen for a Planner to join a well established consultancy in Berkshire, working within their social housing team. This is a permanent role, with salary dependent on experience. The role is based five days a week in the Ascot office, with flexibility around the school run and the potential for one day working from home. What you will be doing: Making calls to residents and keeping them updated throughout their journey Assigning jobs to surveyors and coordinating diaries Managing aftercare on completed jobs Following up on resident feedback Working closely alongside the Customer Services Manager in a fast paced, professional environment What you will need: Previous experience within social housing is essential, this role is not suitable for candidates without it Strong organisational and communication skills The ability to remain calm and effective in a fast paced environment A proactive, team focused approach, whether you are junior or experienced If this job is not quite right for you but you are looking for a new position, please get in touch for a confidential discussion about your career. Marks Consulting Partners specialise in Property Services, Housing Services, General Practice, Town Planning, Regeneration & Development and Building Consultancy recruitment.

Multi-Trade Operative - Complex Repairs Location: Newcastle-under-Lyme and surrounding areas Salary: (phone number removed) per annum Hours: 39 hours per week Benefits: Company van provided 23 days annual leave plus Bank Holidays 3 concessionary days Ongoing training and development opportunities Sellick Partnership Ltd are looking for an experienced Multi-Trade Operative to join a well-established housing association, delivering high-quality complex repairs across residential properties in Newcastle-under-Lyme and the surrounding areas. This is an excellent opportunity for a skilled tradesperson with experience across multiple disciplines who enjoys problem-solving and takes pride in delivering a first-class service. You'll play a key role in diagnosing and resolving complex property issues, helping to provide customers with safe, healthy and well-maintained homes. The Role Working across occupied and void residential properties, you'll be responsible for investigating, diagnosing and resolving a wide range of complex building defects, with a particular focus on damp, mould, condensation and structural repairs. Your responsibilities will include: Diagnosing the root cause of damp, mould, condensation and building fabric issues. Carrying out complex multi-trade repairs to a high standard. Completing planned works including kitchens, bathrooms and structural reinstatement where required. Undertaking carpentry, joinery, plastering, rendering, brickwork, basic plumbing and general building maintenance. Carrying out external repairs, drainage improvements, insulation works and ventilation improvements. Ordering materials and managing repairs from diagnosis through to completion. Maintaining accurate records using handheld IT equipment. Working alongside surveyors and technical teams where specialist input is required. Ensuring all work complies with current health and safety legislation and housing standards. Leaving every property clean, safe and ready for customers. About You To be successful in this role, you'll have: An NVQ Level 2 (or equivalent) trade qualification in Joinery, Brickwork, Plastering or another relevant trade (essential). NVQ Level 3 (or equivalent) in a relevant trade (desirable). A minimum of 5 years' hands-on experience in building maintenance, including a broad range of trades such as joinery, plastering, tiling, basic plumbing, decorating, external works and groundworks. Proven experience working within the social housing sector. Demonstrable experience identifying the root cause of damp, mould and condensation issues, applying appropriate treatment solutions and completing effective long-term repairs. Strong multi-trade skills with the ability to deliver high-quality workmanship across a variety of repair types. Excellent problem-solving and diagnostic skills. Good IT skills and experience using handheld devices to manage work and complete records. A full UK driving licence. The following qualifications or training would be advantageous: Level 3 qualification in Damp, Mould and Condensation in Buildings. Health and Safety qualification or relevant training. First Aid qualification or training. What You'll Receive Company van provided. 23 days annual leave plus Bank Holidays. 3 additional concessionary days. Ongoing training and professional development opportunities. The opportunity to work within a supportive team delivering work that genuinely improves customers' homes and lives. If you're an experienced multi-trade professional with a strong background in complex repairs and damp and mould remediation, we'd love to hear from you. Apply today to find out more or contact Josh Meek at Sellick Partnership - Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

My client is looking for an experienced Repairs Officer (Voids Surveyor) in North Northamptopnshire to start ASAP. Please only apply if you have the below experience, Rate - 39.50 per hour via Umbrella Location - North Northamptonshire (office and site based) Duration - 3 months (rolling) Carrying out void surveys for specification, site safety visits, work in progress visits, snagging & post inspections. 5 years experience needed, ideally having worked within social housing previously. Manage property maintenance projects by carrying out surveys, preparing specifications, tender documents, technical reports, and providing professional advice to ensure compliance with health, safety, building, and environmental legislation. Oversee contractors and in-house trades by conducting pre- and post-work inspections, supervising works, attending site meetings, maintaining audit records, and supporting best-value partnerships. Lead and support operational teams through supervision, recruitment, performance management, staff development, and deputising for the Team Leader when required. Monitor service delivery by planning workloads, tracking performance against agreed KPIs, and ensuring efficient use of time, materials, and resources. Maintain effective communication with customers, contractors, and internal teams to deliver a high-quality, customer-focused repairs service. Identify, assess, and mitigate operational risks while ensuring accurate stock audits, record keeping, and accountability for organisational resources. INDPS

Voids Supervisor (Temp) Hull£30/hour CIS Rate Immediate Start Hull & Surrounding AreasWe are seeking an experienced Temporary Voids Supervisor to oversee void property refurbishment works across our Hull portfolio.This is a hands-on, site-based role managing multiple trades and subcontractors to deliver quality, compliant void turnarounds on time and on budget. What You'll Be Doing • Supervising day-to-day void property works from strip-out through to final handover• Managing and coordinating subcontractors across trades (plastering, plumbing, electrical, joinery, decorating)• Interpreting and applying SOR (Schedule of Rates) pricing to works packages• Ensuring all works meet void property standards, building regulations, and health & safety compliance• Carrying out quality inspections, snagging, and sign-offs• Maintaining accurate site records, daily diaries, and progress reports• Liaising with client representatives, surveyors, and in-house teams What We're Looking For • Proven experience supervising void property works in a social housing or maintenance environment• SSSTS (Site Supervisor Safety Training Scheme) certification as a minimum• Strong working knowledge of SOR rates and cost control within maintenance frameworks• Demonstrable experience managing subcontractors and holding them to programme and quality standards• Solid understanding of building regulations, CDM, and health & safety legislation• full UK driving licence• Local to Hull or able to commute easily to

MMP Consultancy is seeking x5 highly organised Disrepair Case Officers at 300pd on behalf of a Local Authority based in south London. This is an exciting opportunity for an experienced housing professional to play a key role in protecting the Council from disrepair claims, ensuring residents receive high-quality services, and helping to resolve issues before they escalate into legal action. Candidates will be required in the office on Tuesdays and Wednesdays, with the rest of the days of the week at home. As a Disrepair Case Officer, you will manage a varied caseload, work closely with surveyors, contractors and legal services, and ensure that residents' concerns are addressed promptly and effectively. The successful candidate will be responsible for minimising the risk, incidence and cost of disrepair claims against the Council. You will act as the key point of contact for disrepair cases, managing them from initial complaint through to resolution, and representing the Council where necessary. Key Responsibilities Manage disrepair cases to minimise risk and reduce legal and financial exposure to the Council. Resolve complaints and legal threats wherever possible before they progress to litigation. Monitor case progress, costs and potential liabilities, providing regular updates and recommendations to management. Ensure high-risk cases are escalated appropriately and reported to the Repairs Team Manager. Liaise with Legal Services and supply information to meet court and procedural deadlines. Work closely with internal and external surveyors to ensure repairs are ordered and completed promptly and to the required standard. Ensure compliance with procurement procedures and relevant Council policies. Represent the Council in court proceedings when required. Provide advice and support on Stage 2 complaints, Ombudsman complaints and repairs complaints involving potential litigation. Maintain regular communication with residents, keeping them informed throughout the case process. Respond to correspondence within agreed timescales. Support colleagues across the service and provide cover where required. Promote compliance with legislation relating to data protection, health and safety, equality, diversity and financial regulations. Contribute to safeguarding responsibilities for vulnerable children and adults. Work collaboratively across departments and with external partners to achieve positive outcomes. Requirements: Good understanding of current issues affecting local authorities, ALMOs and social housing. Knowledge of housing and building legislation and current best practice. Strong working knowledge of Microsoft Office applications and housing management systems. Experience responding to complex correspondence and preparing reports. Experience managing contractors and consultants. Experience dealing directly with customers, resolving issues and providing advice in challenging situations.

Your new company A forward-thinking London local authority is seeking an experienced Disrepair Manager to join its Housing Directorate. With a strong commitment to delivering safe, high-quality homes and improving outcomes for residents, the organisation is undertaking an ambitious transformation programme across its housing services. Your new role As Disrepair Manager, you will lead on the effective management of housing disrepair across the borough, ensuring claims are handled efficiently, compliantly and with a strong customer focus. You will manage a small specialist team and work closely with internal teams, contractors and legal representatives to drive performance and deliver service improvements.Key responsibilities include: Managing and developing a team of disrepair surveyors and support staff>Ensuring full compliance with disrepair protocol, legislation and health & safety requirements>Monitoring performance, identifying trends and insights to inform continuous service improvement>Managing contractor performance and ensuring value for money and quality delivery>Acting as a key liaison with solicitors, residents, contractors and internal stakeholders>Overseeing complaint resolution and enhancing customer satisfaction outcomes>Supporting wider repairs and maintenance service delivery, including inspections and quality assurance You will play a key role in driving a proactive and data-led approach to disrepair, improving outcomes for residents while minimising risk. What you'll need to succeed To be successful in this role, you will bring: Proven track record of managing legal disrepair cases and claims>Sound knowledge of housing legislation, including the Landlord and Tenant Act and disrepair protocol>Experience managing contractors, performance and service delivery>Strong leadership and stakeholder management skills>Excellent communication, negotiation and problem-solving ability>A proactive, solutions-focused approach with a commitment to service improvement>Relevant construction or building qualification (e.g. HNC or equivalent) What you'll get in return Up to 31 days annual leave, plus bank holidays, with the option to purchase up to 10 additional days>Opportunity to shape the future of housing asset management and repairs services in a major London borough>A key leadership role within a high-impact transformation programme>Collaborative and supportive working environment>Competitive local government benefits package, including access to the Local Government Pension Scheme - a market-leading defined benefit scheme with circa 18%+ employer contribution>Flexible working opportunities What you need to do now This campaign is being managed exclusively by Hays. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. For a confidential discussion or if you have any questions, please contact me directly using my Hays contact details. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

An experienced Desk Adjuster is required to join a reputable long established Claims Management organisation and newly established Loss Adjusting Practice due to growth and expansion. It will be an exciting time to join. It is a fully remote working role with the requirement to attend their Head office on a quarterly basis for meetings/get togethers, travel will be paid for and arranged. Working with both predominantly Domestic and some Commercial Properties (although this will increase due to new clients coming on board) you will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage . You will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements. Key responsibilities: Manage your own portfolio of claims cradle to grave including managing the repair stage Liaise with Insurers, Policyholders, Contractors, Third Parties, Surveyors and all relevant parties as required via email and telephone Gather evidence to determine liability Build scopes/schedule of works from Photos/Videos Assist in the negotiation and settlement of the claims Deal with all general perils including, fire, flood, escape of water, storm, impact etc. About you: Experienced in managing your own portfolio of Property Claims (all general perils) Be able to scope works from property damage evidence The ability to manage all relevant parties throughout the repair stage Experienced in liaising with policyholders arranging alternative accommodation as and when required Exceptional communication skills, being able to work with people at all levels whilst building rapport and good customer/client relationships A background working in Insurance Claims, contracting, housing or maintenance environment Be comfortable, confident and have the ability to work fully remote Industry qualifications would be advantageous such as BDMA, Cert CILA

An experienced Desk Adjuster is required to join a reputable long established Claims Management organisation and newly established Loss Adjusting Practice due to growth and expansion. It will be an exciting time to join. It is a fully remote working role with the requirement to attend their Head office on a quarterly basis for meetings/get togethers, travel will be paid for and arranged. Working with both predominantly Domestic and some Commercial Properties (although this will increase due to new clients coming on board) you will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage . You will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements. Key responsibilities: Manage your own portfolio of claims cradle to grave including managing the repair stage Liaise with Insurers, Policyholders, Contractors, Third Parties, Surveyors and all relevant parties as required via email and telephone Gather evidence to determine liability Build scopes/schedule of works from Photos/Videos Assist in the negotiation and settlement of the claims Deal with all general perils including, fire, flood, escape of water, storm, impact etc. About you: Experienced in managing your own portfolio of Property Claims (all general perils) Be able to scope works from property damage evidence The ability to manage all relevant parties throughout the repair stage Experienced in liaising with policyholders arranging alternative accommodation as and when required Exceptional communication skills, being able to work with people at all levels whilst building rapport and good customer/client relationships A background working in Insurance Claims, contracting, housing or maintenance environment Be comfortable, confident and have the ability to work fully remote Industry qualifications would be advantageous such as BDMA, Cert CILA

An experienced Desk Adjuster is required to join a reputable long established Claims Management organisation and newly established Loss Adjusting Practice due to growth and expansion. It will be an exciting time to join. It is a fully remote working role with the requirement to attend their Head office on a quarterly basis for meetings/get togethers, travel will be paid for and arranged. Working with both predominantly Domestic and some Commercial Properties (although this will increase due to new clients coming on board) you will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage . You will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements. Key responsibilities: Manage your own portfolio of claims cradle to grave including managing the repair stage Liaise with Insurers, Policyholders, Contractors, Third Parties, Surveyors and all relevant parties as required via email and telephone Gather evidence to determine liability Build scopes/schedule of works from Photos/Videos Assist in the negotiation and settlement of the claims Deal with all general perils including, fire, flood, escape of water, storm, impact etc. About you: Experienced in managing your own portfolio of Property Claims (all general perils) Be able to scope works from property damage evidence The ability to manage all relevant parties throughout the repair stage Experienced in liaising with policyholders arranging alternative accommodation as and when required Exceptional communication skills, being able to work with people at all levels whilst building rapport and good customer/client relationships A background working in Insurance Claims, contracting, housing or maintenance environment Be comfortable, confident and have the ability to work fully remote Industry qualifications would be advantageous such as BDMA, Cert CILA

An experienced Desk Adjuster is required to join a reputable long established Claims Management organisation and newly established Loss Adjusting Practice due to growth and expansion. It will be an exciting time to join. It is a fully remote working role with the requirement to attend their Head office on a quarterly basis for meetings/get togethers, travel will be paid for and arranged. Working with both predominantly Domestic and some Commercial Properties (although this will increase due to new clients coming on board) you will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage . You will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements. Key responsibilities: Manage your own portfolio of claims cradle to grave including managing the repair stage Liaise with Insurers, Policyholders, Contractors, Third Parties, Surveyors and all relevant parties as required via email and telephone Gather evidence to determine liability Build scopes/schedule of works from Photos/Videos Assist in the negotiation and settlement of the claims Deal with all general perils including, fire, flood, escape of water, storm, impact etc. About you: Experienced in managing your own portfolio of Property Claims (all general perils) Be able to scope works from property damage evidence The ability to manage all relevant parties throughout the repair stage Experienced in liaising with policyholders arranging alternative accommodation as and when required Exceptional communication skills, being able to work with people at all levels whilst building rapport and good customer/client relationships A background working in Insurance Claims, contracting, housing or maintenance environment Be comfortable, confident and have the ability to work fully remote Industry qualifications would be advantageous such as BDMA, Cert CILA

An experienced Desk Adjuster is required to join a reputable long established Claims Management organisation and newly established Loss Adjusting Practice due to growth and expansion. It will be an exciting time to join. It is a fully remote working role with the requirement to attend their Head office on a quarterly basis for meetings/get togethers, travel will be paid for and arranged. Working with both predominantly Domestic and some Commercial Properties (although this will increase due to new clients coming on board) you will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage . You will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements. Key responsibilities: Manage your own portfolio of claims cradle to grave including managing the repair stage Liaise with Insurers, Policyholders, Contractors, Third Parties, Surveyors and all relevant parties as required via email and telephone Gather evidence to determine liability Build scopes/schedule of works from Photos/Videos Assist in the negotiation and settlement of the claims Deal with all general perils including, fire, flood, escape of water, storm, impact etc. About you: Experienced in managing your own portfolio of Property Claims (all general perils) Be able to scope works from property damage evidence The ability to manage all relevant parties throughout the repair stage Experienced in liaising with policyholders arranging alternative accommodation as and when required Exceptional communication skills, being able to work with people at all levels whilst building rapport and good customer/client relationships A background working in Insurance Claims, contracting, housing or maintenance environment Be comfortable, confident and have the ability to work fully remote Industry qualifications would be advantageous such as BDMA, Cert CILA

An experienced Desk Adjuster is required to join a reputable long established Claims Management organisation and newly established Loss Adjusting Practice due to growth and expansion. It will be an exciting time to join. It is a fully remote working role with the requirement to attend their Head office on a quarterly basis for meetings/get togethers, travel will be paid for and arranged. Working with both predominantly Domestic and some Commercial Properties (although this will increase due to new clients coming on board) you will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage . You will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements. Key responsibilities: Manage your own portfolio of claims cradle to grave including managing the repair stage Liaise with Insurers, Policyholders, Contractors, Third Parties, Surveyors and all relevant parties as required via email and telephone Gather evidence to determine liability Build scopes/schedule of works from Photos/Videos Assist in the negotiation and settlement of the claims Deal with all general perils including, fire, flood, escape of water, storm, impact etc. About you: Experienced in managing your own portfolio of Property Claims (all general perils) Be able to scope works from property damage evidence The ability to manage all relevant parties throughout the repair stage Experienced in liaising with policyholders arranging alternative accommodation as and when required Exceptional communication skills, being able to work with people at all levels whilst building rapport and good customer/client relationships A background working in Insurance Claims, contracting, housing or maintenance environment Be comfortable, confident and have the ability to work fully remote Industry qualifications would be advantageous such as BDMA, Cert CILA

An experienced Desk Adjuster is required to join a reputable long established Claims Management organisation and newly established Loss Adjusting Practice due to growth and expansion. It will be an exciting time to join. It is a fully remote working role with the requirement to attend their Head office on a quarterly basis for meetings/get togethers, travel will be paid for and arranged. Working with both predominantly Domestic and some Commercial Properties (although this will increase due to new clients coming on board) you will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage . You will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements. Key responsibilities: Manage your own portfolio of claims cradle to grave including managing the repair stage Liaise with Insurers, Policyholders, Contractors, Third Parties, Surveyors and all relevant parties as required via email and telephone Gather evidence to determine liability Build scopes/schedule of works from Photos/Videos Assist in the negotiation and settlement of the claims Deal with all general perils including, fire, flood, escape of water, storm, impact etc. About you: Experienced in managing your own portfolio of Property Claims (all general perils) Be able to scope works from property damage evidence The ability to manage all relevant parties throughout the repair stage Experienced in liaising with policyholders arranging alternative accommodation as and when required Exceptional communication skills, being able to work with people at all levels whilst building rapport and good customer/client relationships A background working in Insurance Claims, contracting, housing or maintenance environment Be comfortable, confident and have the ability to work fully remote Industry qualifications would be advantageous such as BDMA, Cert CILA

An experienced Desk Adjuster is required to join a reputable long established Claims Management organisation and newly established Loss Adjusting Practice due to growth and expansion. It will be an exciting time to join. It is a fully remote working role with the requirement to attend their Head office on a quarterly basis for meetings/get togethers, travel will be paid for and arranged. Working with both predominantly Domestic and some Commercial Properties (although this will increase due to new clients coming on board) you will be working with dedicated Insurers or Policyholders to manage their Property Damage claims through to settlement including repair stage . You will utilise your technical knowledge by building scopes from evidence gathered such as photos, videos and agree cash settlements. Key responsibilities: Manage your own portfolio of claims cradle to grave including managing the repair stage Liaise with Insurers, Policyholders, Contractors, Third Parties, Surveyors and all relevant parties as required via email and telephone Gather evidence to determine liability Build scopes/schedule of works from Photos/Videos Assist in the negotiation and settlement of the claims Deal with all general perils including, fire, flood, escape of water, storm, impact etc. About you: Experienced in managing your own portfolio of Property Claims (all general perils) Be able to scope works from property damage evidence The ability to manage all relevant parties throughout the repair stage Experienced in liaising with policyholders arranging alternative accommodation as and when required Exceptional communication skills, being able to work with people at all levels whilst building rapport and good customer/client relationships A background working in Insurance Claims, contracting, housing or maintenance environment Be comfortable, confident and have the ability to work fully remote Industry qualifications would be advantageous such as BDMA, Cert CILA

Housing Disrepair Fee Earner : £34,000 - £38,000 Location : Didsbury, Manchester A fantastic opportunity for a Housing Disrepair Fee Earner to join a well-regarded, modern law firm. A new firm is being set up in a beautiful building in Didsbury, and this is an exciting opportunity to join the team. The firm is full-service with a strong offering in litigation and in this role you will initially deal with legal matters relating to housing disrepair, property disputes and housing law. This firm also offers an excellent opportunity for individuals to progress into a senior position quickly due to their rapid expansion. The Role: Case Management: Managing an active caseload of housing disrepair matters from initial instruction through to completion or trial, ensuring compliance and a high standard of work througout. Legal Drafting: Preparing letters of claim, pleadings, formal court documents, witness statements, schedules of loss etc. Evidence Gathering: Liaising with surveyors, environmental health officers, and medical experts to obtain and review reports, assess liability, and quantify damages relating to housing conditions. Litigation & Settlements: Negotiating settlements with landlords, housing associations, and their representatives, attending case management hearings where required, and preparing trial bundles for court proceedings. The Individual: At least one year PQE with 1 year of fee-earning experience in Housing Disrepair. Experience handling housing disrepair claims, claimant litigation, or wider contentious civil litigation, ideally with exposure to the Housing Conditions Pre-Action Protocol. Technical Skills: Proficiency in case management systems such as Proclaim or similar platforms, alongside strong drafting skills and familiarity with the Civil Procedure Rules (CPR). Apply: If you're interested in applying for this HDR, Housing Disrepair Solicitor role in Manchester, please send your CV to: or call for more information.