As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
Aug 04, 2026
Seasonal
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
London Borough of Haringey Principal Accountant - Interims Duration: 36 weeks (9 Months) Hours per week: 36 PAYE: 317.86 per day Limited/Umbrella: 436.83 per day Location: Station Road, London, Greater London, N22 7TY, United Kingdom Hybrid working, 2 days in the office Job description To assist the Chief Accountant and Deputy Chief Accountant with on the annual production of the Statement of Accounts. To support the Deputy Chief Accountant with day-to-day activities within the Chief Accountant's team, including design and implementation of processes and procedures for other staff to follow. To maintain the integrity of the underpinning chart of accounts, balances and transactions to facilitate all aspects of statutory and management reporting. To provide technical accounting advice to Council staff to ensure that best practice and relevant accounting standards and guidance is adhered to. To deputise for the Deputy Chief Accountant as may be reasonably required from time to time. To lead on Collection Fund, Revenue Accounting, Chart of Accounts, Balance Sheet Management, VAT and ensure the efficient and timely completion of all completion of related Returns (statutory or otherwise). To ensure robust, accurate and compliant collection fund accounting and record keeping including being responsible for compiling working papers that satisfy audit requirements. To liaise with LG Futures on all collection Fund matters and review information supporting the estimation of the collection fund surplus/deficit during the year. To advise senior management on all collection fund matters and act as the collection fund contact with external bodies such as preceptors, experts, collection fund network. To have an oversight of information provided by the Revenue Service Teams to ensure that all collection fund returns are accurate and completed on a timely basis. To support on tasks such as the setting of council tax. To lead on annual closure of all revenue activities including the preparation of reconciling related general ledger accounts including reserves. Maintain oversight of the Council's Balance Sheet to ensure that all balances are understood, can be supported, and represent real assets or liabilities. To complete statutory and non-government returns such as the NNDR1-3, CTR1, Revenue Outturn Returns and Whole Government Accounts Consolidate accounts for group companies and related bodies. Oversight of accounting for schools and related party organisations An oversight of the accounting processes around Debtors (including capital loans Bad Debts provision and Creditors. To lead on Grant accounting To lead on the completion of statutory and non-government returns eg. WGA, RO, To lead on strategic VAT issues & ensure that the council's financial processes are robust in line with changes in VAT legislation. Support council-wide service initiatives with complex VAT implications through obtaining specialist advice and building a library of advice from tax experts for the purpose providing timely advice across the council. Review monthly VAT Returns & provide VAT advice to senior leadership. Undertake Partial Exemption calculations annually. To ensure that finance colleagues and services are aware of the closure timetable and protocols to follow to ensure that the appropriate year-end adjustments are actioned. Prepare Collection Fund Statement at year-end. Prepare some aspects of the Core Financial Statement e.g. Cash Flow Statement and group accounts including notes to the accounts. To satisfactorily respond to complex internal and external audit queries and recommendations in line with the Council's current audit protocol with the aim of continually improving the Council's financial management and reporting. To ensure all work undertaken is compliant with Council financial regulations, standing orders, policies and practice, statutory requirements and CIPFA guidance. To action all relevant virements on SAP as and when required ensuring appropriate authorisation has been obtained for each item processed. To prepare accounting guidance, briefing papers, electronic templates, audit working papers and committee reports as and when required. Document and review procedures and processes on a regular basis keeping Line Manager informed of situation.
Aug 04, 2026
Contractor
London Borough of Haringey Principal Accountant - Interims Duration: 36 weeks (9 Months) Hours per week: 36 PAYE: 317.86 per day Limited/Umbrella: 436.83 per day Location: Station Road, London, Greater London, N22 7TY, United Kingdom Hybrid working, 2 days in the office Job description To assist the Chief Accountant and Deputy Chief Accountant with on the annual production of the Statement of Accounts. To support the Deputy Chief Accountant with day-to-day activities within the Chief Accountant's team, including design and implementation of processes and procedures for other staff to follow. To maintain the integrity of the underpinning chart of accounts, balances and transactions to facilitate all aspects of statutory and management reporting. To provide technical accounting advice to Council staff to ensure that best practice and relevant accounting standards and guidance is adhered to. To deputise for the Deputy Chief Accountant as may be reasonably required from time to time. To lead on Collection Fund, Revenue Accounting, Chart of Accounts, Balance Sheet Management, VAT and ensure the efficient and timely completion of all completion of related Returns (statutory or otherwise). To ensure robust, accurate and compliant collection fund accounting and record keeping including being responsible for compiling working papers that satisfy audit requirements. To liaise with LG Futures on all collection Fund matters and review information supporting the estimation of the collection fund surplus/deficit during the year. To advise senior management on all collection fund matters and act as the collection fund contact with external bodies such as preceptors, experts, collection fund network. To have an oversight of information provided by the Revenue Service Teams to ensure that all collection fund returns are accurate and completed on a timely basis. To support on tasks such as the setting of council tax. To lead on annual closure of all revenue activities including the preparation of reconciling related general ledger accounts including reserves. Maintain oversight of the Council's Balance Sheet to ensure that all balances are understood, can be supported, and represent real assets or liabilities. To complete statutory and non-government returns such as the NNDR1-3, CTR1, Revenue Outturn Returns and Whole Government Accounts Consolidate accounts for group companies and related bodies. Oversight of accounting for schools and related party organisations An oversight of the accounting processes around Debtors (including capital loans Bad Debts provision and Creditors. To lead on Grant accounting To lead on the completion of statutory and non-government returns eg. WGA, RO, To lead on strategic VAT issues & ensure that the council's financial processes are robust in line with changes in VAT legislation. Support council-wide service initiatives with complex VAT implications through obtaining specialist advice and building a library of advice from tax experts for the purpose providing timely advice across the council. Review monthly VAT Returns & provide VAT advice to senior leadership. Undertake Partial Exemption calculations annually. To ensure that finance colleagues and services are aware of the closure timetable and protocols to follow to ensure that the appropriate year-end adjustments are actioned. Prepare Collection Fund Statement at year-end. Prepare some aspects of the Core Financial Statement e.g. Cash Flow Statement and group accounts including notes to the accounts. To satisfactorily respond to complex internal and external audit queries and recommendations in line with the Council's current audit protocol with the aim of continually improving the Council's financial management and reporting. To ensure all work undertaken is compliant with Council financial regulations, standing orders, policies and practice, statutory requirements and CIPFA guidance. To action all relevant virements on SAP as and when required ensuring appropriate authorisation has been obtained for each item processed. To prepare accounting guidance, briefing papers, electronic templates, audit working papers and committee reports as and when required. Document and review procedures and processes on a regular basis keeping Line Manager informed of situation.
Anne Corder Recruitment
Stanground, Cambridgeshire
Accountant - 3 month FTC We're working with a well-established and growing organisation looking to appoint an experienced Accountant on a three-month fixed-term contract. This is a fantastic opportunity for someone who enjoys month-end accounting, management reporting and working within a collaborative finance team. This is a varied role where you'll take ownership of key financial processes while supporting the wider finance function during a busy period. Key responsibilities will include: Managing month-end processes Preparing monthly management accounts, including Profit & Loss and Trial Balance Completing balance sheet reconciliations Preparing accruals and prepayments Revenue recognition Posting journals Maintaining the fixed asset register Completing account reconciliations and resolving discrepancies Processing subcontractor reconciliations and recharges Responding to finance-related customer queries Supporting the Finance Manager and wider team with additional finance duties as required We're keen to speak with candidates who have: Part-qualified ACCA or CIMA, or an AAT qualification Previous experience within a management accounting or assistant accountant role Strong month-end accounting experience Excellent Excel skills and confidence using finance systems A high level of accuracy and attention to detail The ability to manage multiple deadlines and work independently Strong communication skills and the confidence to build relationships across the business Experience using ERP or accounting systems such as Infor M3 or Opera would be advantageous but is not essential. What's on Offer Hybrid working following an initial office-based induction Friendly, supportive finance team A varied and hands-on role where you can make an immediate impact Opportunity to further develop your accounting experience within a well-established business If you're available at short notice or immediately available and are looking for your next interim finance opportunity, we'd love to hear from you. If you're an experienced Business Development Manager looking for your next challenge, we'd love to hear from you. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK. INDEEDCOMM
Aug 04, 2026
Seasonal
Accountant - 3 month FTC We're working with a well-established and growing organisation looking to appoint an experienced Accountant on a three-month fixed-term contract. This is a fantastic opportunity for someone who enjoys month-end accounting, management reporting and working within a collaborative finance team. This is a varied role where you'll take ownership of key financial processes while supporting the wider finance function during a busy period. Key responsibilities will include: Managing month-end processes Preparing monthly management accounts, including Profit & Loss and Trial Balance Completing balance sheet reconciliations Preparing accruals and prepayments Revenue recognition Posting journals Maintaining the fixed asset register Completing account reconciliations and resolving discrepancies Processing subcontractor reconciliations and recharges Responding to finance-related customer queries Supporting the Finance Manager and wider team with additional finance duties as required We're keen to speak with candidates who have: Part-qualified ACCA or CIMA, or an AAT qualification Previous experience within a management accounting or assistant accountant role Strong month-end accounting experience Excellent Excel skills and confidence using finance systems A high level of accuracy and attention to detail The ability to manage multiple deadlines and work independently Strong communication skills and the confidence to build relationships across the business Experience using ERP or accounting systems such as Infor M3 or Opera would be advantageous but is not essential. What's on Offer Hybrid working following an initial office-based induction Friendly, supportive finance team A varied and hands-on role where you can make an immediate impact Opportunity to further develop your accounting experience within a well-established business If you're available at short notice or immediately available and are looking for your next interim finance opportunity, we'd love to hear from you. If you're an experienced Business Development Manager looking for your next challenge, we'd love to hear from you. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK. INDEEDCOMM
Job Title: Commercial Asset Manager - Interim Location: Inner East London Rate: 371.04 per day (PAYE) / 500 per day (Umbrella) Contract Type: Interim About the Role: We are seeking an experienced Commercial Asset Manager to strategically manage a diverse portfolio of up to 150 commercial properties. You will maximise rental income, minimise costs, and ensure compliance with all relevant regulations. This role includes managing lettings, rent reviews, lease renewals, dispute resolution, and maintaining high standards of property maintenance. Key Responsibilities: Manage a commercial property portfolio, identifying opportunities to increase rental income and reduce costs. Handle rent reviews, lease renewals, and dispute resolution, including arbitration or expert determination. Market and let vacant units, negotiating terms and assessing tenant suitability. Collaborate with Income and Debt Officers to minimise rent arrears and initiate debt recovery processes. Ensure properties are well-maintained, coordinating routine repairs and planned maintenance. Manage multi-let assets and oversee external managing agents where necessary. Address landlord and tenant issues, including licence applications, subletting, and covenant breaches. Represent the organisation in court for disputes and other legal matters. Requirements: Nationally recognised degree or equivalent in a relevant field. Membership of RICS (Valuation or Commercial Property pathways) or working towards qualification. Significant experience in commercial property management. Knowledge of statutory compliance, Health & Safety legislation, and financial/legal processes related to commercial property. Experience with property data management systems and intermediate-level proficiency in business software (e.g., Microsoft 365, Google Workspace). If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.
Aug 04, 2026
Contractor
Job Title: Commercial Asset Manager - Interim Location: Inner East London Rate: 371.04 per day (PAYE) / 500 per day (Umbrella) Contract Type: Interim About the Role: We are seeking an experienced Commercial Asset Manager to strategically manage a diverse portfolio of up to 150 commercial properties. You will maximise rental income, minimise costs, and ensure compliance with all relevant regulations. This role includes managing lettings, rent reviews, lease renewals, dispute resolution, and maintaining high standards of property maintenance. Key Responsibilities: Manage a commercial property portfolio, identifying opportunities to increase rental income and reduce costs. Handle rent reviews, lease renewals, and dispute resolution, including arbitration or expert determination. Market and let vacant units, negotiating terms and assessing tenant suitability. Collaborate with Income and Debt Officers to minimise rent arrears and initiate debt recovery processes. Ensure properties are well-maintained, coordinating routine repairs and planned maintenance. Manage multi-let assets and oversee external managing agents where necessary. Address landlord and tenant issues, including licence applications, subletting, and covenant breaches. Represent the organisation in court for disputes and other legal matters. Requirements: Nationally recognised degree or equivalent in a relevant field. Membership of RICS (Valuation or Commercial Property pathways) or working towards qualification. Significant experience in commercial property management. Knowledge of statutory compliance, Health & Safety legislation, and financial/legal processes related to commercial property. Experience with property data management systems and intermediate-level proficiency in business software (e.g., Microsoft 365, Google Workspace). If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.
Interim PMO Manager (Outside IR35) Location: Leeds (Hybrid - 3 days onsite, 2 days remote) Contract: 12 Months Rate: £550 per day (Outside IR35) The Opportunity We're partnering with a fast-growing, privately owned, acquisitive organisation undergoing a significant enterprise-wide transformation programme. As the business continues to scale through acquisition, they're investing heavily in technology and business change to support future growth. We're looking for an experienced Interim PMO Manager who can bring a blend of PMO leadership and programme delivery expertise. This is not a traditional PMO role focused solely on governance and reporting - we're looking for someone who can drive delivery, coordinate stakeholders and ensure a complex transformation programme stays on track. Working closely with senior leadership, you'll lead the PMO, manage third-party delivery partners, coordinate multiple business workstreams and provide the structure, governance and leadership required to successfully deliver a major transformation programme. The Role Key responsibilities include: Lead and manage the Programme Management Office across a large-scale business transformation programme. Establish and maintain programme governance, reporting, RAID logs, integrated plans and executive dashboards. Coordinate multiple workstreams across Technology, Finance, Operations and wider business functions. Manage relationships with one or more external Systems Integrators and implementation partners, ensuring delivery against agreed milestones and programme objectives. Drive collaboration between third-party suppliers and internal workstream leads, managing dependencies and resolving issues. Identify programme risks, blockers and interdependencies, escalating where appropriate. Facilitate steering committees, governance forums and programme reviews with senior stakeholders. Ensure programme reporting, resource planning and financial tracking are accurate and timely. Support programme planning, prioritisation and decision making across the wider transformation portfolio. Champion programme management best practice and continuous improvement. About You You'll combine strong PMO leadership with hands-on programme or project management experience and be comfortable operating in fast-paced transformation environments. You'll be able to influence senior stakeholders, challenge delivery partners where required and keep multiple workstreams aligned to programme objectives. Essential Experience: Proven experience leading PMO functions within large-scale business or technology transformation programmes. Experience combining PMO leadership with project or programme management responsibilities. Strong programme governance, planning, reporting, RAID management and programme controls experience. Experience managing external Systems Integrators and third-party delivery partners. Ability to coordinate multiple internal workstreams and hold stakeholders accountable for programme deliverables. Experience presenting to Steering Committees, Programme Boards and Executive stakeholders. Excellent stakeholder management, communication and influencing skills. Comfortable working within fast-paced, evolving organisations with multiple concurrent priorities.
Aug 04, 2026
Contractor
Interim PMO Manager (Outside IR35) Location: Leeds (Hybrid - 3 days onsite, 2 days remote) Contract: 12 Months Rate: £550 per day (Outside IR35) The Opportunity We're partnering with a fast-growing, privately owned, acquisitive organisation undergoing a significant enterprise-wide transformation programme. As the business continues to scale through acquisition, they're investing heavily in technology and business change to support future growth. We're looking for an experienced Interim PMO Manager who can bring a blend of PMO leadership and programme delivery expertise. This is not a traditional PMO role focused solely on governance and reporting - we're looking for someone who can drive delivery, coordinate stakeholders and ensure a complex transformation programme stays on track. Working closely with senior leadership, you'll lead the PMO, manage third-party delivery partners, coordinate multiple business workstreams and provide the structure, governance and leadership required to successfully deliver a major transformation programme. The Role Key responsibilities include: Lead and manage the Programme Management Office across a large-scale business transformation programme. Establish and maintain programme governance, reporting, RAID logs, integrated plans and executive dashboards. Coordinate multiple workstreams across Technology, Finance, Operations and wider business functions. Manage relationships with one or more external Systems Integrators and implementation partners, ensuring delivery against agreed milestones and programme objectives. Drive collaboration between third-party suppliers and internal workstream leads, managing dependencies and resolving issues. Identify programme risks, blockers and interdependencies, escalating where appropriate. Facilitate steering committees, governance forums and programme reviews with senior stakeholders. Ensure programme reporting, resource planning and financial tracking are accurate and timely. Support programme planning, prioritisation and decision making across the wider transformation portfolio. Champion programme management best practice and continuous improvement. About You You'll combine strong PMO leadership with hands-on programme or project management experience and be comfortable operating in fast-paced transformation environments. You'll be able to influence senior stakeholders, challenge delivery partners where required and keep multiple workstreams aligned to programme objectives. Essential Experience: Proven experience leading PMO functions within large-scale business or technology transformation programmes. Experience combining PMO leadership with project or programme management responsibilities. Strong programme governance, planning, reporting, RAID management and programme controls experience. Experience managing external Systems Integrators and third-party delivery partners. Ability to coordinate multiple internal workstreams and hold stakeholders accountable for programme deliverables. Experience presenting to Steering Committees, Programme Boards and Executive stakeholders. Excellent stakeholder management, communication and influencing skills. Comfortable working within fast-paced, evolving organisations with multiple concurrent priorities.
Sewell Wallis is partnering with a well-established business based in Berkshire, near Slough, to recruit an experienced Head of Finance. The successful candidate will be a qualified accountant with a proven track record of leading finance functions within a large, multi-entity organisation, managing a finance team of approximately 30 people. You will be an inspiring and influential leader with a passion for driving transformation, capable of engaging an established team and fostering a culture of continuous improvement. This role offers the opportunity to reshape the finance function by enhancing reporting, strengthening financial controls, and evolving the team from a transactional service to a commercially focused, value-adding business partner. This is an exceptional opportunity to make a tangible impact within a well-established organisation, leading meaningful change while working alongside a fantastic team with extensive expertise in business transformation and organisational change. What will you be doing? Lead the finance, accounting, payroll, and reporting functions, driving sales growth, profitability, financial performance, and delivery of strategic business objectives. Provide leadership, coaching, and development for finance teams, fostering a high-performance culture built on accountability, continuous improvement, employee wellbeing, and values. Oversee the preparation and submission of monthly management accounts, annual statutory accounts, tax computations, budgets, forecasts, and profit plans, ensuring accuracy, timeliness, and compliance. Own and manage the end-to-end external audit process, including tax reporting, while acting as the technical expert on accounting standards, tax regulations, and financial governance. Maintain a robust financial control environment by ensuring effective accounting systems, internal controls, policies, procedures, and compliance with local and group requirements. Drive financial planning, cash flow management, budgeting, forecasting, and KPI reporting to support operational decision-making, identify risks and opportunities, and improve business performance. Build strong cross-functional partnerships with internal stakeholders, divisional controllers, group finance teams, auditors, and tax advisors to deliver accurate financial reporting and continuous process improvement. Champion exceptional customer service, lead strategic and ad hoc business improvement initiatives, and support the Finance Director with key projects that enhance organisational growth and operational effectiveness. What skills are we looking for? Qualified Accountant Strong technical knowledge, ideally practice trained (understanding of IFRS16, IFRS15, IAS2, IAS36, IAS37 and FRS102) Experience with asset and lease accounting A strong people manager who can develop and motivate teams Previous experience in a large, multi-entity/group environment Must have consolidation and intercompany experience Experience using Business intelligence and AI tools would be desirable Previous experience overseeing the tax returns The drive and enthusiasm to make change within the organisation, the confidence to challenge the status quo, and come in with a positive can-do attitude. What's on offer? Salary of 90,000- 100,000 20% bonus Company car/allowance Medical Insurance Company Pension Hybrid working - approx. 3 days on site Parking available on site Send us your CV below, or contact Inci Evcil for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Aug 04, 2026
Full time
Sewell Wallis is partnering with a well-established business based in Berkshire, near Slough, to recruit an experienced Head of Finance. The successful candidate will be a qualified accountant with a proven track record of leading finance functions within a large, multi-entity organisation, managing a finance team of approximately 30 people. You will be an inspiring and influential leader with a passion for driving transformation, capable of engaging an established team and fostering a culture of continuous improvement. This role offers the opportunity to reshape the finance function by enhancing reporting, strengthening financial controls, and evolving the team from a transactional service to a commercially focused, value-adding business partner. This is an exceptional opportunity to make a tangible impact within a well-established organisation, leading meaningful change while working alongside a fantastic team with extensive expertise in business transformation and organisational change. What will you be doing? Lead the finance, accounting, payroll, and reporting functions, driving sales growth, profitability, financial performance, and delivery of strategic business objectives. Provide leadership, coaching, and development for finance teams, fostering a high-performance culture built on accountability, continuous improvement, employee wellbeing, and values. Oversee the preparation and submission of monthly management accounts, annual statutory accounts, tax computations, budgets, forecasts, and profit plans, ensuring accuracy, timeliness, and compliance. Own and manage the end-to-end external audit process, including tax reporting, while acting as the technical expert on accounting standards, tax regulations, and financial governance. Maintain a robust financial control environment by ensuring effective accounting systems, internal controls, policies, procedures, and compliance with local and group requirements. Drive financial planning, cash flow management, budgeting, forecasting, and KPI reporting to support operational decision-making, identify risks and opportunities, and improve business performance. Build strong cross-functional partnerships with internal stakeholders, divisional controllers, group finance teams, auditors, and tax advisors to deliver accurate financial reporting and continuous process improvement. Champion exceptional customer service, lead strategic and ad hoc business improvement initiatives, and support the Finance Director with key projects that enhance organisational growth and operational effectiveness. What skills are we looking for? Qualified Accountant Strong technical knowledge, ideally practice trained (understanding of IFRS16, IFRS15, IAS2, IAS36, IAS37 and FRS102) Experience with asset and lease accounting A strong people manager who can develop and motivate teams Previous experience in a large, multi-entity/group environment Must have consolidation and intercompany experience Experience using Business intelligence and AI tools would be desirable Previous experience overseeing the tax returns The drive and enthusiasm to make change within the organisation, the confidence to challenge the status quo, and come in with a positive can-do attitude. What's on offer? Salary of 90,000- 100,000 20% bonus Company car/allowance Medical Insurance Company Pension Hybrid working - approx. 3 days on site Parking available on site Send us your CV below, or contact Inci Evcil for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions.
Job Title: Senior Finance Business Partner Rate: 450 - 500 per day Type: Interim, Full Time Location: Manchester (Hybrid Working) An exciting opportunity has arisen for an Interim Senior Finance Business Partner to join a progressive Local Authority in Greater Manchester on an initial 6-month assignme nt. Reporting to the Head of Finance, the Senior Finance Business Partner will work closely with senior managers and directors to provide expert financial advice, challenge, and decision support. You will play a key role in shaping financial strategy, supporting organisational change, and ensuring long-term financial sustainability across the organisation. Key responsibilities of the role: Provide strategic financial advice and challenge to senior managers and directors Lead financial planning, forecasting, and budget management activities Deliver high-quality business partnering and decision support to senior stakeholders Lead service improvement, governance, and compliance initiatives Support organisational change and financial sustainability programmes Build and maintain effective relationships with external partners, auditors, and key stakeholders Contribute as a member of the Finance Management Team, supporting the continuous development of the Finance Service Ensure robust financial controls, reporting, and performance management arrangements are in place Essential experience: Qualified accountant (CCAB/CIMA or equivalent) or qualified by significant experience Previous Local Government experience is essential, ideally supporting Adult Social Care or Children's Services Extensive experience in financial management, business partnering, and strategic finance Strong understanding of financial planning, governance, and compliance requirements Experience of influencing and challenging senior stakeholders in a complex organisation Excellent communication and relationship-building skills Benefits of the role include: Hybrid working arrangements with only one day per week on site Opportunity to influence key financial and operational decisions Supportive and collaborative finance management team Opportunity to make a significant impact within a forward-thinking Local Authority This is an excellent opportunity for an experienced finance professional looking to take on a senior business partnering role within a progressive organisation, helping to shape financial strategy and drive service improvement. If you believe you have the necessary skills and experience for the Senior Finance Business Partner role, please apply now or contact Abigail Day at Sellick Partnership for a confidential discussion. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 04, 2026
Contractor
Job Title: Senior Finance Business Partner Rate: 450 - 500 per day Type: Interim, Full Time Location: Manchester (Hybrid Working) An exciting opportunity has arisen for an Interim Senior Finance Business Partner to join a progressive Local Authority in Greater Manchester on an initial 6-month assignme nt. Reporting to the Head of Finance, the Senior Finance Business Partner will work closely with senior managers and directors to provide expert financial advice, challenge, and decision support. You will play a key role in shaping financial strategy, supporting organisational change, and ensuring long-term financial sustainability across the organisation. Key responsibilities of the role: Provide strategic financial advice and challenge to senior managers and directors Lead financial planning, forecasting, and budget management activities Deliver high-quality business partnering and decision support to senior stakeholders Lead service improvement, governance, and compliance initiatives Support organisational change and financial sustainability programmes Build and maintain effective relationships with external partners, auditors, and key stakeholders Contribute as a member of the Finance Management Team, supporting the continuous development of the Finance Service Ensure robust financial controls, reporting, and performance management arrangements are in place Essential experience: Qualified accountant (CCAB/CIMA or equivalent) or qualified by significant experience Previous Local Government experience is essential, ideally supporting Adult Social Care or Children's Services Extensive experience in financial management, business partnering, and strategic finance Strong understanding of financial planning, governance, and compliance requirements Experience of influencing and challenging senior stakeholders in a complex organisation Excellent communication and relationship-building skills Benefits of the role include: Hybrid working arrangements with only one day per week on site Opportunity to influence key financial and operational decisions Supportive and collaborative finance management team Opportunity to make a significant impact within a forward-thinking Local Authority This is an excellent opportunity for an experienced finance professional looking to take on a senior business partnering role within a progressive organisation, helping to shape financial strategy and drive service improvement. If you believe you have the necessary skills and experience for the Senior Finance Business Partner role, please apply now or contact Abigail Day at Sellick Partnership for a confidential discussion. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Our client is a growing SME based in North Yorkshire seeking an experienced Interim Finance Manager to provide hands on financial leadership during a period of change. This is a three month assignment with flexibility to be offered on either a full-time or part-time basis, depending on the successful candidate's availability. Reporting directly to the senior leadership team, you will take ownershi click apply for full job details
Aug 04, 2026
Full time
Our client is a growing SME based in North Yorkshire seeking an experienced Interim Finance Manager to provide hands on financial leadership during a period of change. This is a three month assignment with flexibility to be offered on either a full-time or part-time basis, depending on the successful candidate's availability. Reporting directly to the senior leadership team, you will take ownershi click apply for full job details
Manpower are currently seeking an interim Market Quality Operations Manager, to work with our global ice cream FMCG client and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 3 months, requiring 36 click apply for full job details
Aug 04, 2026
Contractor
Manpower are currently seeking an interim Market Quality Operations Manager, to work with our global ice cream FMCG client and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 3 months, requiring 36 click apply for full job details
Interim Transactional Finance Manager £33,000 Long Eaton Astute Recruitment are recruiting for a Transactional Finance Manager to join a growing business on an initial 3-month temporary assignment. This is an excellent opportunity for an experiencedtransactional financeprofessional to provide support to an established financeteam during a key period click apply for full job details
Aug 04, 2026
Seasonal
Interim Transactional Finance Manager £33,000 Long Eaton Astute Recruitment are recruiting for a Transactional Finance Manager to join a growing business on an initial 3-month temporary assignment. This is an excellent opportunity for an experiencedtransactional financeprofessional to provide support to an established financeteam during a key period click apply for full job details
As an Interim Billing Coordinator in Leeds, you'll handle the day-to-day billing processes, ensuring accuracy and efficiency in a professional services environment. This role supports the accounting and finance team in keeping operations running smoothly over a 10-month fixed-term period. Client Details This role is within the professional services sector, based in Leeds. Description Assisting with preparing bills, credit notes, proformas and dealing with general enquiries for partners and/or clients Dealing with time and disbursement write offs and intra matter transfers Liaising closely with partners, other fee earners, billers and Revenue Co-Ordinators to help control unbilled time/costs and maximise billing. Assisting with E-billing invoices to client systems or emailing if required. Working closely with the E-biller to ensure timely uploads of invoices and deal with any rejections. Maintaining a diary of billing events and ensure that these are acted upon. General housekeeping and daily matter management Liaising with the Billing Manager to make sure they are aware of any issues arising in order to maintain service flow. Other duties relate to accounts as assigned by Director of Revenue Operations. Profile Excellent communication skills, both written and oral. Team player. Highly organised & efficient, with a strong focus on service delivery. High level of attention to detail. Flexible and adaptable. Assertive and professional. Good time management. Proactive. Excel and Word (advanced level). Job Offer Fixed-term contract for 10 months. Salary between 27,000 and 33,000, dependent on the level of experience. Opportunity to work within the professional services industry in Leeds. If you're interested in this role, apply now.
Aug 03, 2026
Seasonal
As an Interim Billing Coordinator in Leeds, you'll handle the day-to-day billing processes, ensuring accuracy and efficiency in a professional services environment. This role supports the accounting and finance team in keeping operations running smoothly over a 10-month fixed-term period. Client Details This role is within the professional services sector, based in Leeds. Description Assisting with preparing bills, credit notes, proformas and dealing with general enquiries for partners and/or clients Dealing with time and disbursement write offs and intra matter transfers Liaising closely with partners, other fee earners, billers and Revenue Co-Ordinators to help control unbilled time/costs and maximise billing. Assisting with E-billing invoices to client systems or emailing if required. Working closely with the E-biller to ensure timely uploads of invoices and deal with any rejections. Maintaining a diary of billing events and ensure that these are acted upon. General housekeeping and daily matter management Liaising with the Billing Manager to make sure they are aware of any issues arising in order to maintain service flow. Other duties relate to accounts as assigned by Director of Revenue Operations. Profile Excellent communication skills, both written and oral. Team player. Highly organised & efficient, with a strong focus on service delivery. High level of attention to detail. Flexible and adaptable. Assertive and professional. Good time management. Proactive. Excel and Word (advanced level). Job Offer Fixed-term contract for 10 months. Salary between 27,000 and 33,000, dependent on the level of experience. Opportunity to work within the professional services industry in Leeds. If you're interested in this role, apply now.
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of £16.00 to £19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
Aug 03, 2026
Seasonal
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of £16.00 to £19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
Role Title: Senior Accountant Type: Interim Contract, Full Time Day Rate: 300 to 400 per day Hybrid: 1 to 2 days onsite, ideally Location: Berkshire Sellick Partnership are working with a Local Authority who are seeking an experienced Senior Accountant to join their established Finance team. This is an excellent opportunity for a finance professional to provide high-quality financial support to a range of services, partnering with budget holders and senior stakeholders to deliver sound financial management, robust governance and informed decision-making. The responsibilities of the Senior Accountant will be: Provide financial advice and business partnering support to service managers and budget holders across a range of Council services Lead on budget preparation, financial forecasting and ongoing budget monitoring to support effective financial planning Produce accurate management accounts, financial reports and analysis to inform strategic and operational decisions Support the production of the Council's annual accounts and ensure financial information is prepared in line with statutory requirements Maintain strong financial controls, including reconciliations and compliance with financial regulations and internal procedures Prepare and submit statutory and financial returns as required Develop financial reporting processes and identify opportunities to improve systems and ways of working Supervise and support members of the finance team, providing guidance, coaching and technical expertise where required Build effective working relationships with stakeholders across the organisation, providing clear financial advice on both planned initiatives and day to day matters Contribute to continuous service improvement and support the delivery of corporate financial objectives The ideal candidate for the Senior Accountant role will have: Part-qualified accountant or fully qualified AAT, ideally A minimum of three years' experience within a finance or accountancy environment Experience producing management accounts, budgets, forecasts and financial reporting Strong knowledge of financial controls and accounting principles Previous experience supporting or managing finance staff would be advantageous Excellent communication skills with the ability to build relationships and influence stakeholders at all levels Strong analytical skills with the ability to interpret financial information and present meaningful insights Good working knowledge of Microsoft Excel and the wider Microsoft Office suite The ability to prioritise competing workloads and deliver to tight deadlines Experience within Local Government finance or the public sector would be advantageous but is not essential How to apply for the Senior Accountant role: If you believe that you are well suited to this excellent opportunity of Senior Accountant, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information. CVs will be screened and sent over to the client for shortlisting, with successful applicants being contacted to arrange interviews as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 03, 2026
Contractor
Role Title: Senior Accountant Type: Interim Contract, Full Time Day Rate: 300 to 400 per day Hybrid: 1 to 2 days onsite, ideally Location: Berkshire Sellick Partnership are working with a Local Authority who are seeking an experienced Senior Accountant to join their established Finance team. This is an excellent opportunity for a finance professional to provide high-quality financial support to a range of services, partnering with budget holders and senior stakeholders to deliver sound financial management, robust governance and informed decision-making. The responsibilities of the Senior Accountant will be: Provide financial advice and business partnering support to service managers and budget holders across a range of Council services Lead on budget preparation, financial forecasting and ongoing budget monitoring to support effective financial planning Produce accurate management accounts, financial reports and analysis to inform strategic and operational decisions Support the production of the Council's annual accounts and ensure financial information is prepared in line with statutory requirements Maintain strong financial controls, including reconciliations and compliance with financial regulations and internal procedures Prepare and submit statutory and financial returns as required Develop financial reporting processes and identify opportunities to improve systems and ways of working Supervise and support members of the finance team, providing guidance, coaching and technical expertise where required Build effective working relationships with stakeholders across the organisation, providing clear financial advice on both planned initiatives and day to day matters Contribute to continuous service improvement and support the delivery of corporate financial objectives The ideal candidate for the Senior Accountant role will have: Part-qualified accountant or fully qualified AAT, ideally A minimum of three years' experience within a finance or accountancy environment Experience producing management accounts, budgets, forecasts and financial reporting Strong knowledge of financial controls and accounting principles Previous experience supporting or managing finance staff would be advantageous Excellent communication skills with the ability to build relationships and influence stakeholders at all levels Strong analytical skills with the ability to interpret financial information and present meaningful insights Good working knowledge of Microsoft Excel and the wider Microsoft Office suite The ability to prioritise competing workloads and deliver to tight deadlines Experience within Local Government finance or the public sector would be advantageous but is not essential How to apply for the Senior Accountant role: If you believe that you are well suited to this excellent opportunity of Senior Accountant, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information. CVs will be screened and sent over to the client for shortlisting, with successful applicants being contacted to arrange interviews as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Interim FinOps Manager High-Growth Tech Business London / Hybrid The Client Harmonic is delighted to be partnering with a founder-led, high-growth business scaling at pace. Due to the rapid growth, transactional volumes are climbing, and both the payables and receivables ledgers need a firm hand to ensure stability. With the CFO building out the function, this is the moment to bring order to the day-to-day before the next phase of the build. The Role Reporting into the incoming finance lead, the Interim FinOps Manager will take ownership of the transactional finance function through a busy, unstructured period. This is a hands-on role first and foremost: the priority is to steady the ledgers, run accounts payable and receivable cleanly, and keep payment runs, invoice processing and bank reconciliations moving accurately while the wider function is stood up. An immediate priority is a clean-up of some aged debt and driving that cash back in. Initially an interim appointment, there is scope to extend as the finance build progresses. Key Responsibilities Own accounts payable and accounts receivable end-to-end, keeping both ledgers clean and current. Manage payment runs accurately and to schedule. Process supplier invoices and maintain accurate transactional records. Perform regular bank reconciliations. Lead a clean-up of aged debtors, driving collection and improving cash. Bring structure and consistency to transactional processes ahead of a system implementation. Work closely with the wider team, including RevOps, on billing and collections. Essential Experience Strong hands-on transactional finance experience across AP, AR, payment runs and bank reconciliations. A track record in credit control and recovering aged debt. Highly accurate and process-driven, comfortable operating without an ERP or in a low-systems environment. Genuinely hands-on operator who can get feet under the table quickly and bring order to a busy function. Available to start on 1 August on an interim basis. Desirable Experience Experience setting up or improving finance processes ahead of a system implementation. Exposure to founder-led or high-growth businesses. Experience partnering with commercial or RevOps teams on billing and collections. Accounting Qualification (ACA, ACCA, CIMA) Package Day Rate: £250-£350 per day (dependent on experience) Location: London / hybrid (a few days a week in office preferred) Duration: Full-time interim, 3-4 months initially with scope to extend Start Date: 1 August Please feel free to get in touch with Ewan Fenley for more information () Please feel free to share this with any friends or colleagues that may be interested. At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
Aug 02, 2026
Contractor
Interim FinOps Manager High-Growth Tech Business London / Hybrid The Client Harmonic is delighted to be partnering with a founder-led, high-growth business scaling at pace. Due to the rapid growth, transactional volumes are climbing, and both the payables and receivables ledgers need a firm hand to ensure stability. With the CFO building out the function, this is the moment to bring order to the day-to-day before the next phase of the build. The Role Reporting into the incoming finance lead, the Interim FinOps Manager will take ownership of the transactional finance function through a busy, unstructured period. This is a hands-on role first and foremost: the priority is to steady the ledgers, run accounts payable and receivable cleanly, and keep payment runs, invoice processing and bank reconciliations moving accurately while the wider function is stood up. An immediate priority is a clean-up of some aged debt and driving that cash back in. Initially an interim appointment, there is scope to extend as the finance build progresses. Key Responsibilities Own accounts payable and accounts receivable end-to-end, keeping both ledgers clean and current. Manage payment runs accurately and to schedule. Process supplier invoices and maintain accurate transactional records. Perform regular bank reconciliations. Lead a clean-up of aged debtors, driving collection and improving cash. Bring structure and consistency to transactional processes ahead of a system implementation. Work closely with the wider team, including RevOps, on billing and collections. Essential Experience Strong hands-on transactional finance experience across AP, AR, payment runs and bank reconciliations. A track record in credit control and recovering aged debt. Highly accurate and process-driven, comfortable operating without an ERP or in a low-systems environment. Genuinely hands-on operator who can get feet under the table quickly and bring order to a busy function. Available to start on 1 August on an interim basis. Desirable Experience Experience setting up or improving finance processes ahead of a system implementation. Exposure to founder-led or high-growth businesses. Experience partnering with commercial or RevOps teams on billing and collections. Accounting Qualification (ACA, ACCA, CIMA) Package Day Rate: £250-£350 per day (dependent on experience) Location: London / hybrid (a few days a week in office preferred) Duration: Full-time interim, 3-4 months initially with scope to extend Start Date: 1 August Please feel free to get in touch with Ewan Fenley for more information () Please feel free to share this with any friends or colleagues that may be interested. At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
Aug 02, 2026
Seasonal
As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.
We are seeking an experienced Interim FP&A Manager to join a fast-paced, private equity-backed business. This role will provide critical support to the finance function during the recruitment of a permanent hire while also driving key finance transformation initiatives. This is an excellent opportunity for a commercially minded FP&A professional who enjoys improving processes, enhancing reporting, and delivering change in a dynamic environment. Key Responsibilities: Lead and enhance the monthly FP&A reporting cycle, ensuring timely and insightful management information. Develop and improve management reporting packs, dashboards, and KPI reporting. Support finance transformation projects, including process improvement, reporting automation, and planning enhancements. Review and optimise budgeting, forecasting, and financial planning processes. Partner with senior stakeholders to provide financial analysis and commercial insights. Ensure reporting meets the requirements of a private equity-backed environment, including board and investor reporting where required. Provide continuity and leadership within the FP&A function while the permanent recruitment process is underway. Identify opportunities to improve financial controls, reporting accuracy, and operational efficiency. Candidate Profile: Proven experience as an FP&A Manager or Senior FP&A professional. Strong background in financial reporting, management information, and finance transformation. Experience delivering process improvement or finance change projects. Previous experience within a private equity-backed business is highly desirable. Strong commercial acumen with excellent stakeholder management skills. Advanced Excel skills and experience with FP&A/reporting systems. Able to work independently, quickly build relationships, and add value from day one. Available to start at short notice. Desirable Experience: Private equity-backed or investor-led business experience. Exposure to BI/reporting tools (e.g. Power BI, Tableau, or similar). Experience improving planning, forecasting, and reporting processes. This is a hands-on interim opportunity for someone who enjoys combining day-to-day FP&A responsibilities with delivering meaningful change and leaving a lasting impact on the finance function.
Aug 02, 2026
Contractor
We are seeking an experienced Interim FP&A Manager to join a fast-paced, private equity-backed business. This role will provide critical support to the finance function during the recruitment of a permanent hire while also driving key finance transformation initiatives. This is an excellent opportunity for a commercially minded FP&A professional who enjoys improving processes, enhancing reporting, and delivering change in a dynamic environment. Key Responsibilities: Lead and enhance the monthly FP&A reporting cycle, ensuring timely and insightful management information. Develop and improve management reporting packs, dashboards, and KPI reporting. Support finance transformation projects, including process improvement, reporting automation, and planning enhancements. Review and optimise budgeting, forecasting, and financial planning processes. Partner with senior stakeholders to provide financial analysis and commercial insights. Ensure reporting meets the requirements of a private equity-backed environment, including board and investor reporting where required. Provide continuity and leadership within the FP&A function while the permanent recruitment process is underway. Identify opportunities to improve financial controls, reporting accuracy, and operational efficiency. Candidate Profile: Proven experience as an FP&A Manager or Senior FP&A professional. Strong background in financial reporting, management information, and finance transformation. Experience delivering process improvement or finance change projects. Previous experience within a private equity-backed business is highly desirable. Strong commercial acumen with excellent stakeholder management skills. Advanced Excel skills and experience with FP&A/reporting systems. Able to work independently, quickly build relationships, and add value from day one. Available to start at short notice. Desirable Experience: Private equity-backed or investor-led business experience. Exposure to BI/reporting tools (e.g. Power BI, Tableau, or similar). Experience improving planning, forecasting, and reporting processes. This is a hands-on interim opportunity for someone who enjoys combining day-to-day FP&A responsibilities with delivering meaningful change and leaving a lasting impact on the finance function.
HR Operations Specialist Blackburn - Hybrid Working 3-4 Month Fixed-Term Contract £28,000 - £30,000 per annum (Pro rata) Are you an experienced HR Operations professional who enjoys delivering a seamless employee experience and thrives in a fast-paced environment? We're working with a well-established organisation to recruit a HR Operations Specialist on an initial 3-4 month fixed-term contract. This is a fantastic opportunity to join a collaborative People team, supporting the full employee lifecycle while ensuring a high-quality, efficient HR service. The Role As part of the HR Operations team, you'll play a key role in delivering accurate, compliant and customer-focused HR administration across a broad range of activities. You'll support employees and managers throughout the employment lifecycle, ensuring processes are completed efficiently while maintaining excellent service standards. You'll also work closely with internal stakeholders including Payroll, Finance and wider HR teams to ensure people processes run smoothly and continuously improve. Key Responsibilities Manage HR administration across the full employee lifecycle, from onboarding through to leaving. Coordinate new starter and leaver processes, ensuring a positive employee experience. Process contractual changes and maintain accurate employee records within the HR system. Support payroll activities, including pensions and employee benefits administration. Respond to HR queries from employees and managers, providing guidance on policies and procedures. Produce reports and HR data to support business decision-making and ensure data accuracy. Carry out regular audits to maintain compliance and data integrity. Support absence management administration and ensure processes are followed consistently. Work alongside external suppliers and process invoices where required. Contribute to HR projects and identify opportunities to improve processes and ways of working. About You We're looking for someone who has: Previous experience in a People Operations, HR Administration or HR Shared Services environment. Strong knowledge of HR processes across the employee lifecycle. Experience supporting payroll, benefits or pensions administration. Excellent attention to detail and confidence working with HR systems and employee data. A customer-focused approach with strong communication and stakeholder management skills. The ability to prioritise a varied workload and work accurately under pressure. A proactive mindset with a genuine interest in improving processes and delivering an excellent employee experience. What's on Offer Initial 3-4 month fixed-term contract Hybrid working based in Blackburn Opportunity to join a supportive and collaborative People team Varied role with broad exposure across People Operations Immediate start available If you're an experienced HR professional looking for your next interim opportunity, we'd love to hear from you. Please apply to Leanne Boddy at Macmillan Davies.
Aug 01, 2026
Contractor
HR Operations Specialist Blackburn - Hybrid Working 3-4 Month Fixed-Term Contract £28,000 - £30,000 per annum (Pro rata) Are you an experienced HR Operations professional who enjoys delivering a seamless employee experience and thrives in a fast-paced environment? We're working with a well-established organisation to recruit a HR Operations Specialist on an initial 3-4 month fixed-term contract. This is a fantastic opportunity to join a collaborative People team, supporting the full employee lifecycle while ensuring a high-quality, efficient HR service. The Role As part of the HR Operations team, you'll play a key role in delivering accurate, compliant and customer-focused HR administration across a broad range of activities. You'll support employees and managers throughout the employment lifecycle, ensuring processes are completed efficiently while maintaining excellent service standards. You'll also work closely with internal stakeholders including Payroll, Finance and wider HR teams to ensure people processes run smoothly and continuously improve. Key Responsibilities Manage HR administration across the full employee lifecycle, from onboarding through to leaving. Coordinate new starter and leaver processes, ensuring a positive employee experience. Process contractual changes and maintain accurate employee records within the HR system. Support payroll activities, including pensions and employee benefits administration. Respond to HR queries from employees and managers, providing guidance on policies and procedures. Produce reports and HR data to support business decision-making and ensure data accuracy. Carry out regular audits to maintain compliance and data integrity. Support absence management administration and ensure processes are followed consistently. Work alongside external suppliers and process invoices where required. Contribute to HR projects and identify opportunities to improve processes and ways of working. About You We're looking for someone who has: Previous experience in a People Operations, HR Administration or HR Shared Services environment. Strong knowledge of HR processes across the employee lifecycle. Experience supporting payroll, benefits or pensions administration. Excellent attention to detail and confidence working with HR systems and employee data. A customer-focused approach with strong communication and stakeholder management skills. The ability to prioritise a varied workload and work accurately under pressure. A proactive mindset with a genuine interest in improving processes and delivering an excellent employee experience. What's on Offer Initial 3-4 month fixed-term contract Hybrid working based in Blackburn Opportunity to join a supportive and collaborative People team Varied role with broad exposure across People Operations Immediate start available If you're an experienced HR professional looking for your next interim opportunity, we'd love to hear from you. Please apply to Leanne Boddy at Macmillan Davies.
Interim Credit Control Project 4 Temps required ASAP The Opportunity We are seeking up to four temporary Credit Control professionals to join a dedicated project team focused on clearing a high-volume ledger of lower-value outstanding debts. This is a fast-paced, telephone-based role requiring high levels of customer contact and strong collection skills. About the Project The project is to clear down the low value outstanding debt across circa 3000 accounts. It will require high volume calling to chase up payments and escalating queries when they arise. Key Responsibilities Make around 100 outbound calls per day to business customers. Chase outstanding invoices and secure payment commitments. Update customer records accurately following customer interactions. Identify, log and escalate customer disputes such as pricing queries. Raise cases within the system and move efficiently onto the next account. Manage a portfolio of 500+ accounts. Work collaboratively with the project team to achieve collection targets. Systems Used F&O (Finance & Operations) and CE (Customer Engagement), a Microsoft Dynamics-based customer tracking system. Previous Dynamics experience is not required as full training will be provided. Candidate Profile Previous experince in a high volume calling role, circa 100 per day, managing ledgers of 500 plus customer accounts. Comfortable making high-volume outbound calls throughout the day. Strong communication and relationship-building skills. Resilient, organised and target-driven. Able to work in a fast-paced environment and handle customer objections. Happy to work fully office-based for the duration of the project. Timelines This is an urgent project, so the interview process with 1 round, a telephone interview with the hiring manager, with a quick turnaround to start w/c 20 July. Please apply if this sounds like your kind of roie, and you are available immediately, able to commit to a 3 month temproary role, and able to commute to Brentford 5 days a week.
Aug 01, 2026
Seasonal
Interim Credit Control Project 4 Temps required ASAP The Opportunity We are seeking up to four temporary Credit Control professionals to join a dedicated project team focused on clearing a high-volume ledger of lower-value outstanding debts. This is a fast-paced, telephone-based role requiring high levels of customer contact and strong collection skills. About the Project The project is to clear down the low value outstanding debt across circa 3000 accounts. It will require high volume calling to chase up payments and escalating queries when they arise. Key Responsibilities Make around 100 outbound calls per day to business customers. Chase outstanding invoices and secure payment commitments. Update customer records accurately following customer interactions. Identify, log and escalate customer disputes such as pricing queries. Raise cases within the system and move efficiently onto the next account. Manage a portfolio of 500+ accounts. Work collaboratively with the project team to achieve collection targets. Systems Used F&O (Finance & Operations) and CE (Customer Engagement), a Microsoft Dynamics-based customer tracking system. Previous Dynamics experience is not required as full training will be provided. Candidate Profile Previous experince in a high volume calling role, circa 100 per day, managing ledgers of 500 plus customer accounts. Comfortable making high-volume outbound calls throughout the day. Strong communication and relationship-building skills. Resilient, organised and target-driven. Able to work in a fast-paced environment and handle customer objections. Happy to work fully office-based for the duration of the project. Timelines This is an urgent project, so the interview process with 1 round, a telephone interview with the hiring manager, with a quick turnaround to start w/c 20 July. Please apply if this sounds like your kind of roie, and you are available immediately, able to commit to a 3 month temproary role, and able to commute to Brentford 5 days a week.
Location: Edinburgh, hybrid working Working pattern: Full-time, with flexibility to consider a four-day working week Salary: £45,000-£55,000 depending on experience Pension: Company contribution from 4% up to 9% Contract: Permanent Start date: As soon as possible Probation: Six months, with an interim review after three months Reporting to: Managing Director Share options: Available, subject to company scheme and eligibility Closing date: 7th August About CGEN CGEN Engineering is a University of Edinburgh spin-out developing new high-torque, low-speed generator and motor technologies. Our initial commercial focus is the wind industry, with a beachhead in life extension and repowering projects for existing direct-drive turbines. Our core modular permanent magnet generator technology is intended to improve how large electrical machines are designed, manufactured, transported, maintained and repaired. Beyond this core product, CGEN aims to develop a wider portfolio of generator and motor topologies for applications where efficiency, maintainability, scalability and low-speed operation are critical. CGEN is a small, growing start-up with an ambitious technical roadmap, active commercial and grant-funded projects, and plans to raise further investment as we move towards larger-scale manufacturing and field-trial activity. Our primary market is wind energy, supported by work across hydro, wave and tidal energy. We are also investigating the suitability of our technologies for marine propulsion and other emerging high-torque, low-speed applications. Training, mentoring and career development are core parts of CGEN's approach. As the company grows, team members will have opportunities to build specialist expertise, lead major workstreams and help shape the products, engineering processes and culture of the business. The role CGEN Engineering Ltd is seeking a practical and highly organised Business Operations Manager to support the next stage of growth of the company. This is a hands-on role for someone who can bring structure, coordination and follow-through to a fast-moving engineering business. The successful candidate will work closely with the Managing Director, directors and engineering team to support project delivery, grant reporting, operational planning, company administration, quality processes, board reporting and internal coordination. The role is broad, but it is not intended to replace specialist legal, finance, HR or quality advisors. Instead, the Business Operations Manager will help coordinate these areas, keep actions moving, improve internal systems and ensure that CGEN has the operational foundations needed to grow. This role would suit someone who is organised, practical and comfortable working close to the centre of a growing engineering company. Over time, there is scope for the role to develop into a broader operations leadership position as CGEN secures further investment, expands the team and formalises its internal systems. Responsibilities The Business Operations Manager will support the Managing Director and wider team across day-to-day business operations, project coordination and company administration. Key responsibilities will include: Maintaining company and project action trackers, deadlines, decisions and follow-up lists. Supporting planning and coordination of CGEN's commercial and grant-funded projects. Helping prepare grant claims, monitoring updates, project reports and supporting information. Coordinating board and director meeting papers, minutes, action logs and decision records. Maintaining company records for contracts, NDAs, insurance, policies, suppliers and compliance deadlines. Supporting procurement, supplier onboarding and document control. Supporting early quality-management activity and preparation for future ISO 9001 readiness. Coordinating recruitment administration, onboarding, employee records and probation review tracking. Supporting budget tracking, resource planning and information required by accountants or advisors. Acting as a liaison between directors, engineers, advisors, suppliers and external partners to help resolve operational issues and maintain momentum. Requirements We are looking for someone who can combine practical organisation with good judgement, attention to detail and the confidence to work across a small but growing company. Essential experience and skills: Experience in operations, project coordination, administration, business management or grant-funded project support. Strong organisational skills and the ability to manage multiple deadlines at once. Experience maintaining action trackers, project records, reports or management information. Good written communication and attention to detail. Confidence working with directors, engineers, advisors, suppliers and external partners. Existing right to work in the UK. Personal qualities The right person is likely to be: Practical, organised and comfortable taking responsibility. Able to work across detail and wider company priorities. Comfortable with routine administration as well as higher-level coordination. Proactive in following up actions and keeping people aligned. Benefits Hybrid working and work-from-home flexibility. Training and development. Stock option plan, subject to company scheme and eligibility. Full-time role, with flexibility to consider a four-day working week. Travel and working arrangements The role will be based in Edinburgh with hybrid working available. Regular attendance at CGEN's office, laboratory, workshop or partner facilities will be required. UK and occasional international travel may be required for customer meetings, project reviews, supplier visits, testing, commissioning and conferences. CGEN is currently unable to provide visa sponsorship. Applicants must already have the right to work in the UK. Application process Please submit a CV and short covering letter explaining your relevant experience and interest in the role.
Aug 01, 2026
Full time
Location: Edinburgh, hybrid working Working pattern: Full-time, with flexibility to consider a four-day working week Salary: £45,000-£55,000 depending on experience Pension: Company contribution from 4% up to 9% Contract: Permanent Start date: As soon as possible Probation: Six months, with an interim review after three months Reporting to: Managing Director Share options: Available, subject to company scheme and eligibility Closing date: 7th August About CGEN CGEN Engineering is a University of Edinburgh spin-out developing new high-torque, low-speed generator and motor technologies. Our initial commercial focus is the wind industry, with a beachhead in life extension and repowering projects for existing direct-drive turbines. Our core modular permanent magnet generator technology is intended to improve how large electrical machines are designed, manufactured, transported, maintained and repaired. Beyond this core product, CGEN aims to develop a wider portfolio of generator and motor topologies for applications where efficiency, maintainability, scalability and low-speed operation are critical. CGEN is a small, growing start-up with an ambitious technical roadmap, active commercial and grant-funded projects, and plans to raise further investment as we move towards larger-scale manufacturing and field-trial activity. Our primary market is wind energy, supported by work across hydro, wave and tidal energy. We are also investigating the suitability of our technologies for marine propulsion and other emerging high-torque, low-speed applications. Training, mentoring and career development are core parts of CGEN's approach. As the company grows, team members will have opportunities to build specialist expertise, lead major workstreams and help shape the products, engineering processes and culture of the business. The role CGEN Engineering Ltd is seeking a practical and highly organised Business Operations Manager to support the next stage of growth of the company. This is a hands-on role for someone who can bring structure, coordination and follow-through to a fast-moving engineering business. The successful candidate will work closely with the Managing Director, directors and engineering team to support project delivery, grant reporting, operational planning, company administration, quality processes, board reporting and internal coordination. The role is broad, but it is not intended to replace specialist legal, finance, HR or quality advisors. Instead, the Business Operations Manager will help coordinate these areas, keep actions moving, improve internal systems and ensure that CGEN has the operational foundations needed to grow. This role would suit someone who is organised, practical and comfortable working close to the centre of a growing engineering company. Over time, there is scope for the role to develop into a broader operations leadership position as CGEN secures further investment, expands the team and formalises its internal systems. Responsibilities The Business Operations Manager will support the Managing Director and wider team across day-to-day business operations, project coordination and company administration. Key responsibilities will include: Maintaining company and project action trackers, deadlines, decisions and follow-up lists. Supporting planning and coordination of CGEN's commercial and grant-funded projects. Helping prepare grant claims, monitoring updates, project reports and supporting information. Coordinating board and director meeting papers, minutes, action logs and decision records. Maintaining company records for contracts, NDAs, insurance, policies, suppliers and compliance deadlines. Supporting procurement, supplier onboarding and document control. Supporting early quality-management activity and preparation for future ISO 9001 readiness. Coordinating recruitment administration, onboarding, employee records and probation review tracking. Supporting budget tracking, resource planning and information required by accountants or advisors. Acting as a liaison between directors, engineers, advisors, suppliers and external partners to help resolve operational issues and maintain momentum. Requirements We are looking for someone who can combine practical organisation with good judgement, attention to detail and the confidence to work across a small but growing company. Essential experience and skills: Experience in operations, project coordination, administration, business management or grant-funded project support. Strong organisational skills and the ability to manage multiple deadlines at once. Experience maintaining action trackers, project records, reports or management information. Good written communication and attention to detail. Confidence working with directors, engineers, advisors, suppliers and external partners. Existing right to work in the UK. Personal qualities The right person is likely to be: Practical, organised and comfortable taking responsibility. Able to work across detail and wider company priorities. Comfortable with routine administration as well as higher-level coordination. Proactive in following up actions and keeping people aligned. Benefits Hybrid working and work-from-home flexibility. Training and development. Stock option plan, subject to company scheme and eligibility. Full-time role, with flexibility to consider a four-day working week. Travel and working arrangements The role will be based in Edinburgh with hybrid working available. Regular attendance at CGEN's office, laboratory, workshop or partner facilities will be required. UK and occasional international travel may be required for customer meetings, project reviews, supplier visits, testing, commissioning and conferences. CGEN is currently unable to provide visa sponsorship. Applicants must already have the right to work in the UK. Application process Please submit a CV and short covering letter explaining your relevant experience and interest in the role.
Interim Finance Officer Chorley / Hybrid 3 Months We are recruiting an experienced Interim Finance Officer to provide additional support to a small finance team within a purpose-led organisation based in Chorley. This is a hands-on, varied role requiring a good all-round finance professional who can quickly pick up a range of responsibilities with minimal supervision. The initial assignment is expected to run until the end of September, with the possibility of an extension. The organisation offers hybrid working, with approximately two to three days each week working from home. Key responsibilities will include: Preparing and reconciling prepayments and accruals Posting manual journals Supporting month-end close activities and reporting Updating cash-flow information Providing cover and support across purchase and sales ledger Completing bank reconciliations and month-end reporting Reviewing new supplier forms and setting up suppliers Checking weekly payment runs Investigating rent and service charge queries received from Housing Benefit Officers Providing general day-to-day support to the Finance Manager Picking up additional finance tasks as required We are looking for someone with a good grounding in transactional finance and management accounts. You will need: Broad, hands-on finance experience Experience of journals, reconciliations and month-end processes Strong Excel skills, including XLOOKUPs/VLOOKUPs, pivot tables and reporting The ability to manage multiple priorities and work to tight deadlines Excellent attention to detail A proactive and self-motivated approach The confidence to work independently and pick up tasks quickly Good written and verbal communication skills A collaborative, positive and solutions-focused attitude Previous experience within housing would be beneficial but is not essential. Experience of Xero would also be advantageous. This role would suit an adaptable finance professional who enjoys variety and can quickly become a reliable pair of hands within a busy team. The role is available for an immediate start, so applicants should be available at short notice.
Jul 31, 2026
Contractor
Interim Finance Officer Chorley / Hybrid 3 Months We are recruiting an experienced Interim Finance Officer to provide additional support to a small finance team within a purpose-led organisation based in Chorley. This is a hands-on, varied role requiring a good all-round finance professional who can quickly pick up a range of responsibilities with minimal supervision. The initial assignment is expected to run until the end of September, with the possibility of an extension. The organisation offers hybrid working, with approximately two to three days each week working from home. Key responsibilities will include: Preparing and reconciling prepayments and accruals Posting manual journals Supporting month-end close activities and reporting Updating cash-flow information Providing cover and support across purchase and sales ledger Completing bank reconciliations and month-end reporting Reviewing new supplier forms and setting up suppliers Checking weekly payment runs Investigating rent and service charge queries received from Housing Benefit Officers Providing general day-to-day support to the Finance Manager Picking up additional finance tasks as required We are looking for someone with a good grounding in transactional finance and management accounts. You will need: Broad, hands-on finance experience Experience of journals, reconciliations and month-end processes Strong Excel skills, including XLOOKUPs/VLOOKUPs, pivot tables and reporting The ability to manage multiple priorities and work to tight deadlines Excellent attention to detail A proactive and self-motivated approach The confidence to work independently and pick up tasks quickly Good written and verbal communication skills A collaborative, positive and solutions-focused attitude Previous experience within housing would be beneficial but is not essential. Experience of Xero would also be advantageous. This role would suit an adaptable finance professional who enjoys variety and can quickly become a reliable pair of hands within a busy team. The role is available for an immediate start, so applicants should be available at short notice.
