Patient Sales Coordinator Location: East Sussex (On-site) Salary: 28,000 - 30,000 per year Hours: Monday to Friday, 9:00am - 5:00pm Job Type: Full-time, Permanent Join a growing specialist healthcare team Are you an experienced Sales Advisor, Telesales Executive, Patient Coordinator, Customer Service Advisor or Appointment Booker looking for your next challenge? We're looking for a motivated and compassionate Patient Sales Coordinator to help guide patients through their healthcare journey. This is a rewarding opportunity to combine your sales skills with outstanding customer service in a supportive and professional environment. Healthcare experience isn't essential - we'll provide full training. What matters most is your ability to build rapport, convert enquiries into appointments, and deliver an exceptional customer experience. The Role As the first point of contact for new patient enquiries, you'll play a key role in converting enquiries into booked consultations while providing a warm, reassuring and professional service. Your responsibilities will include: Responding to enquiries via phone, email and online referrals. Converting enquiries into booked consultations and achieving sales targets. Following up warm leads to maximise booking opportunities. Explaining services, pricing and treatment pathways with confidence. Coordinating appointments and managing patient bookings. Processing payments and maintaining accurate patient records. Working closely with consultants and clinical teams to ensure a smooth patient journey. Delivering an outstanding experience from first enquiry through to treatment. About You We're looking for someone who has: Previous experience in a sales, telesales or target-driven customer service role. A confident and professional telephone manner. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Experience using CRM systems and Microsoft Office. High attention to detail and excellent administrative skills. A positive attitude and genuine passion for helping people. Experience in private healthcare, medical services or patient coordination would be an advantage, but is not essential. What You'll Receive Competitive salary of 28,000- 30,000 . Monday-Friday working hours (9am-5pm) - no evenings or weekends. Full training and ongoing development. Supportive and friendly team environment. Career development opportunities. A rewarding role where you'll make a genuine difference to patients every day. If you're a confident communicator who enjoys achieving targets while delivering exceptional customer service, we'd love to hear from you. Apply today to take the next step in your career. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Aug 03, 2026
Full time
Patient Sales Coordinator Location: East Sussex (On-site) Salary: 28,000 - 30,000 per year Hours: Monday to Friday, 9:00am - 5:00pm Job Type: Full-time, Permanent Join a growing specialist healthcare team Are you an experienced Sales Advisor, Telesales Executive, Patient Coordinator, Customer Service Advisor or Appointment Booker looking for your next challenge? We're looking for a motivated and compassionate Patient Sales Coordinator to help guide patients through their healthcare journey. This is a rewarding opportunity to combine your sales skills with outstanding customer service in a supportive and professional environment. Healthcare experience isn't essential - we'll provide full training. What matters most is your ability to build rapport, convert enquiries into appointments, and deliver an exceptional customer experience. The Role As the first point of contact for new patient enquiries, you'll play a key role in converting enquiries into booked consultations while providing a warm, reassuring and professional service. Your responsibilities will include: Responding to enquiries via phone, email and online referrals. Converting enquiries into booked consultations and achieving sales targets. Following up warm leads to maximise booking opportunities. Explaining services, pricing and treatment pathways with confidence. Coordinating appointments and managing patient bookings. Processing payments and maintaining accurate patient records. Working closely with consultants and clinical teams to ensure a smooth patient journey. Delivering an outstanding experience from first enquiry through to treatment. About You We're looking for someone who has: Previous experience in a sales, telesales or target-driven customer service role. A confident and professional telephone manner. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Experience using CRM systems and Microsoft Office. High attention to detail and excellent administrative skills. A positive attitude and genuine passion for helping people. Experience in private healthcare, medical services or patient coordination would be an advantage, but is not essential. What You'll Receive Competitive salary of 28,000- 30,000 . Monday-Friday working hours (9am-5pm) - no evenings or weekends. Full training and ongoing development. Supportive and friendly team environment. Career development opportunities. A rewarding role where you'll make a genuine difference to patients every day. If you're a confident communicator who enjoys achieving targets while delivering exceptional customer service, we'd love to hear from you. Apply today to take the next step in your career. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Sol Recruitment Ltd
Stratford-upon-avon, Warwickshire
Warrant Escalation Advisor Salary: 30,000 Location: Stratford-upon-Avon A leading UK field services organisation, providing specialist support solutions to the utilities sector, is seeking a proactive and highly organised Warrant Escalation Advisor to join its operations team. This is an excellent opportunity for an individual who thrives in a fast-paced environment, enjoys problem-solving, and can confidently manage multiple stakeholders while ensuring compliance with established processes and industry regulations. The Role The successful candidate will be responsible for monitoring and supporting field-based warrant activity, taking ownership of cases that require escalation due to challenges encountered on site. Acting as a key point of contact, they will provide guidance to operational teams, assist with decision-making, and help identify practical solutions that support successful outcomes while balancing customer requirements and operational objectives. The role also involves maintaining communication with internal colleagues, external suppliers, and clients, ensuring all parties are updated on progress and key actions. The successful individual will play a vital role in coordinating real-time activity, managing communications, and supporting the wider operations team. Key Responsibilities Managing and resolving warrant-related escalations. Making account-level decisions in line with company procedures and regulatory requirements. Supporting field and office-based teams to achieve successful job completion. Acting as a first point of contact for clients, suppliers, and internal stakeholders. Monitoring the progress of high-value accounts during warrant execution. Proactively managing workloads and timescales whilst maintaining compliance and safety standards. Producing, analysing, and distributing performance reports. Supporting supplier relationships and performance management. Attending client meetings when required. Providing cover and support for senior team members as needed. Maintaining a strong understanding of relevant industry regulations, including OFGEM codes of practice. Assisting with the implementation and communication of process improvements and updates. About You The ideal candidate will demonstrate: Strong organisational and problem-solving skills. Excellent communication and stakeholder management abilities. Confidence working under pressure and making informed decisions. A proactive approach to managing escalations and operational challenges. High attention to detail and commitment to compliance. Experience within utilities, field operations, customer service, or a regulated environment would be advantageous. This position offers the opportunity to join a well-established organisation operating within a highly regulated sector, where you will play a key role in supporting operational excellence and customer outcomes.
Aug 03, 2026
Full time
Warrant Escalation Advisor Salary: 30,000 Location: Stratford-upon-Avon A leading UK field services organisation, providing specialist support solutions to the utilities sector, is seeking a proactive and highly organised Warrant Escalation Advisor to join its operations team. This is an excellent opportunity for an individual who thrives in a fast-paced environment, enjoys problem-solving, and can confidently manage multiple stakeholders while ensuring compliance with established processes and industry regulations. The Role The successful candidate will be responsible for monitoring and supporting field-based warrant activity, taking ownership of cases that require escalation due to challenges encountered on site. Acting as a key point of contact, they will provide guidance to operational teams, assist with decision-making, and help identify practical solutions that support successful outcomes while balancing customer requirements and operational objectives. The role also involves maintaining communication with internal colleagues, external suppliers, and clients, ensuring all parties are updated on progress and key actions. The successful individual will play a vital role in coordinating real-time activity, managing communications, and supporting the wider operations team. Key Responsibilities Managing and resolving warrant-related escalations. Making account-level decisions in line with company procedures and regulatory requirements. Supporting field and office-based teams to achieve successful job completion. Acting as a first point of contact for clients, suppliers, and internal stakeholders. Monitoring the progress of high-value accounts during warrant execution. Proactively managing workloads and timescales whilst maintaining compliance and safety standards. Producing, analysing, and distributing performance reports. Supporting supplier relationships and performance management. Attending client meetings when required. Providing cover and support for senior team members as needed. Maintaining a strong understanding of relevant industry regulations, including OFGEM codes of practice. Assisting with the implementation and communication of process improvements and updates. About You The ideal candidate will demonstrate: Strong organisational and problem-solving skills. Excellent communication and stakeholder management abilities. Confidence working under pressure and making informed decisions. A proactive approach to managing escalations and operational challenges. High attention to detail and commitment to compliance. Experience within utilities, field operations, customer service, or a regulated environment would be advantageous. This position offers the opportunity to join a well-established organisation operating within a highly regulated sector, where you will play a key role in supporting operational excellence and customer outcomes.
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
Aug 03, 2026
Full time
Job Title: IT Specialist Team Leader Location: Pencoed, South Wales (in office) Salary: 32,000 - 37,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break) About Flotek: Flotek Group are a fast-growing Tech Company based throughout the UK providing IT and Comms technology to small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for a highly motivated and technically capable Team Leader to lead Flotek's IT Specialist function. You will be responsible for the day-to-day leadership, development and performance of our 2nd Line Engineers, 3rd Line Engineers and Maintenance Engineers, ensuring technical incidents, service requests and proactive maintenance activities are delivered to the highest standards. The successful candidate will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers. Conduct regular one-to-ones, probation reviews and performance discussions. Support recruitment, onboarding and training of new team members. Create personal development plans and technical growth pathways for engineers. Promote accountability, ownership and a positive team culture. Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues. Ensure tickets are prioritised correctly and worked within agreed SLAs. Manage workload distribution based on skillset, capacity and business priorities. Monitor ticket backlog, ticket ageing and escalation trends. Ensure engineers maintain high-quality ticket updates and documentation. Technical Escalation Management Act as the primary escalation point for complex and high-impact technical incidents. Support engineers with troubleshooting across Microsoft 365, Azure, Networking, Servers, Security and Infrastructure technologies. Lead technical investigations and root cause analysis activities. Work with third-party vendors and partners where escalation is required. Ensure critical and major incidents are managed effectively through to resolution. Maintenance & Proactive Services Management Lead Flotek's Maintenance Engineering function. Ensure completion of scheduled maintenance visits and preventative maintenance activities. Monitor patch compliance, system health checks and proactive monitoring activities. Drive initiatives that reduce reactive support demand through proactive service improvements. Ensure maintenance activities are documented and reported accurately. Service Quality & Continuous Improvement Maintain high levels of service quality and partner satisfaction. Review repeat incidents and implement preventative solutions. Identify opportunities for automation, efficiency improvements and service optimisation. Develop and maintain technical standards, procedures and knowledge base articles. Work closely with Service Leadership to improve operational performance. KPI & Performance Management Monitor and report on: Response SLA Performance Resolution SLA Performance Ticket Backlog Ticket Ageing Escalation Volumes Re-open Rates Team Utilisation CSAT Performance Produce regular performance reports for the Head of Service. Identify trends, risks and improvement opportunities. Collaboration & Stakeholder Management Work closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing. Support service reviews, operational meetings and major incident reviews. Assist with onboarding of new partners and technical projects. Build strong relationships with internal teams, suppliers and partners. Customer Experience Excellence Ensure every engineer delivers a professional, consistent and customer-focused service. Support achievement of company CSAT and NPS objectives. Act as an escalation point for partner concerns and service issues. Drive a culture of ownership and exceptional service delivery. What We're looking for: Previous experience leading technical support teams within an MSP environment. Minimum 5 years' experience supporting Microsoft-based environments. Strong experience across: Microsoft 365 Azure Active Directory Windows Server Networking Cyber Security Technologies Excellent troubleshooting and root cause analysis skills. Strong communication and stakeholder management skills. Experience using HaloPSA or similar PSA platforms. Experience producing and interpreting service performance metrics. Full UK Driving Licence. Benefits: Staff Share Equity Scheme New Customer Referral Incentive Onsite Parking 21 Days Holiday increasing to 25 with 4 years of service (+ Bank Holidays) Perkbox Employee Assistance Programme (EAP) Ongoing Training & Certification Support Career Development Opportunities Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Technician, IT Support Engineer, IT Service Engineer, IT Team Leader, IT Manager, IT Supervisor, IT Technician, IT Support Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Service Engineer, may also be considered for this role.
At Randstad , we are delighted to partner with a leading provider in the water safety and treatment sector to recruit a highly skilled Senior Service Chemist . As an established recruitment partner, we are looking for a true technical authority-someone who doesn't just check water parameters, but understands the intricate chemistry behind closed systems, cooling towers, and steam boilers to protect client assets and ensure total compliance. Location: Field-Based, Regional & National Travel Department: Water Hygiene / Water Treatment Reporting to: Operations Manager (Water) Position Type: Full-Time This is a high-impact, technical lead position. You will oversee the chemical control, risk mitigation, and continuous improvement for a diverse portfolio of commercial, industrial, and public sector clients. Balancing hands-on technical analysis with strategic client advisory, you will act as the go-to expert for complex water regimes while mentoring the next generation of engineers and technicians on site. Key Responsibilities Undertake chemical analysis, system monitoring, and dosing adjustments for cooling towers, steam boilers, evaporative systems, and closed heating/chilled systems. Ensure all site operations strictly align with ACOP L8 and HSG274 guidance. Support the implementation of Legionella control measures, Written Schemes of Control, and meticulous site logbooks. Act as the technical lead for client accounts, delivering practical recommendations for system efficiency, chemical regimes, and remedial risk mitigation. Provide mentorship and technical guidance to Service Chemists and Technicians. Assist with RAMS development, complex problem escalation, tenders, and new client mobilisations. Requirements Degree or equivalent in Chemistry, Environmental Science, Chemical Engineering, or a related discipline. A minimum of 3-5 years' hands-on experience within water treatment and hygiene, specifically covering cooling towers, steam boilers, and closed loops. Deep knowledge of water chemistry (pH, conductivity, microbiological control), dosing regimes, and mechanisms of corrosion, scaling, and fouling. Methodical, highly analytical, and confident managing your own field schedule while building strong relationships with client FM teams. If you are ready to bring your chemical expertise to a role that offers true technical autonomy and leadership, Randstad wants to hear from you! Please apply with your updated CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 03, 2026
Full time
At Randstad , we are delighted to partner with a leading provider in the water safety and treatment sector to recruit a highly skilled Senior Service Chemist . As an established recruitment partner, we are looking for a true technical authority-someone who doesn't just check water parameters, but understands the intricate chemistry behind closed systems, cooling towers, and steam boilers to protect client assets and ensure total compliance. Location: Field-Based, Regional & National Travel Department: Water Hygiene / Water Treatment Reporting to: Operations Manager (Water) Position Type: Full-Time This is a high-impact, technical lead position. You will oversee the chemical control, risk mitigation, and continuous improvement for a diverse portfolio of commercial, industrial, and public sector clients. Balancing hands-on technical analysis with strategic client advisory, you will act as the go-to expert for complex water regimes while mentoring the next generation of engineers and technicians on site. Key Responsibilities Undertake chemical analysis, system monitoring, and dosing adjustments for cooling towers, steam boilers, evaporative systems, and closed heating/chilled systems. Ensure all site operations strictly align with ACOP L8 and HSG274 guidance. Support the implementation of Legionella control measures, Written Schemes of Control, and meticulous site logbooks. Act as the technical lead for client accounts, delivering practical recommendations for system efficiency, chemical regimes, and remedial risk mitigation. Provide mentorship and technical guidance to Service Chemists and Technicians. Assist with RAMS development, complex problem escalation, tenders, and new client mobilisations. Requirements Degree or equivalent in Chemistry, Environmental Science, Chemical Engineering, or a related discipline. A minimum of 3-5 years' hands-on experience within water treatment and hygiene, specifically covering cooling towers, steam boilers, and closed loops. Deep knowledge of water chemistry (pH, conductivity, microbiological control), dosing regimes, and mechanisms of corrosion, scaling, and fouling. Methodical, highly analytical, and confident managing your own field schedule while building strong relationships with client FM teams. If you are ready to bring your chemical expertise to a role that offers true technical autonomy and leadership, Randstad wants to hear from you! Please apply with your updated CV Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Are you passionate about delivering exceptional customer service and supporting people when they need it most? An exciting opportunity has arisen for a Customer Advisor to join a well-established and supportive Professional Services business based in Malton. This is your chance to become part of a dynamic, client-focused team who pride themselves on making a difference in people s lives when navigating insurance claims. Due to an internal growth, there is now an opportunity for a dedicated Customer Advisor to join the growing in-house customer focused team. You ll be part of a friendly department, working collaboratively to provide outstanding support to clients. What the Customer Advisor job involves You will make sure that clients and customers feel supported and informed at every stage of their query. Your responsibilities will include: Taking ownership of client cases from first contact through to resolution. Guiding clients clearly through processes and keeping them updated every step of the way. Managing enquiries, paperwork, and information to ensure cases progress smoothly. Building strong relationships with clients, offering empathy and reassurance during challenging situations. Collaborating with colleagues and external partners to achieve the best outcomes. Spotting more complex cases that may need additional support and escalating them where appropriate. Suggesting improvements to enhance the overall client experience. Skills required To thrive in this role, you ll need to be: Empathetic, compassionate, and able to support clients during some difficult conversations. Experience of working within professional services such as Financial Services / Legal / Accountancy / Insurance etc is preferred. A strong communicator with excellent verbal and written skills. Detail-oriented with good organisational skills. A fast learner with enthusiasm to develop your technical knowledge. Confident working both independently and as part of a close-knit team. Other information 8:30am 5:00pm, Monday to Friday. 22 days holiday + bank holidays. Additional leave given at Christmas. 4% employer contribution pension. Free car parking. Training and development along with supporting with any relevant qualifications. Hybrid working 3:2 is available after training and probation This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
Aug 03, 2026
Full time
Are you passionate about delivering exceptional customer service and supporting people when they need it most? An exciting opportunity has arisen for a Customer Advisor to join a well-established and supportive Professional Services business based in Malton. This is your chance to become part of a dynamic, client-focused team who pride themselves on making a difference in people s lives when navigating insurance claims. Due to an internal growth, there is now an opportunity for a dedicated Customer Advisor to join the growing in-house customer focused team. You ll be part of a friendly department, working collaboratively to provide outstanding support to clients. What the Customer Advisor job involves You will make sure that clients and customers feel supported and informed at every stage of their query. Your responsibilities will include: Taking ownership of client cases from first contact through to resolution. Guiding clients clearly through processes and keeping them updated every step of the way. Managing enquiries, paperwork, and information to ensure cases progress smoothly. Building strong relationships with clients, offering empathy and reassurance during challenging situations. Collaborating with colleagues and external partners to achieve the best outcomes. Spotting more complex cases that may need additional support and escalating them where appropriate. Suggesting improvements to enhance the overall client experience. Skills required To thrive in this role, you ll need to be: Empathetic, compassionate, and able to support clients during some difficult conversations. Experience of working within professional services such as Financial Services / Legal / Accountancy / Insurance etc is preferred. A strong communicator with excellent verbal and written skills. Detail-oriented with good organisational skills. A fast learner with enthusiasm to develop your technical knowledge. Confident working both independently and as part of a close-knit team. Other information 8:30am 5:00pm, Monday to Friday. 22 days holiday + bank holidays. Additional leave given at Christmas. 4% employer contribution pension. Free car parking. Training and development along with supporting with any relevant qualifications. Hybrid working 3:2 is available after training and probation This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website (url removed) where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.
Position Title: Lead / Principle Data Analytics, Digital Marketing Duration: Contract Location: London Role Overview Our Client is seeking a strategic and data-driven Lead Analytics - Digital Marketing lead the organization's digital marketing measurement, marketing intelligence, and insights agenda for our Client Globally. This role brings together data and actions across customer journey stages and enables the organisation with data backed insights and decision making, keeping the customer in the centre. The ideal candidate will unify data across digital marketing actions, research engagement, into actionable insights, driving lead conversion, marketing ROI. Key Responsibilities: Analytics Strategy: Define and enhance the Clients' digital marketing analytics and insights strategy and the roadmap Ensure accuracy, and reporting consistency at scale for a global ecosystem Digital Marketing & Lead Analytics: Own end-to-end analytics for digital lead generation and performance marketing, including efficiencies out of powering ad-tech with CRM data. Track and optimize lead quality, cost per lead, booking, and retail Drive attribution across channels (digital dealer retail) to improve marketing ROI Partner with marketing teams to optimize campaign performance and conversion Partner with Digital product teams CRO Optimisation on owned assets Funnel and Action Analytics at each stage and social platforms with insights on performance at each touchpoint Content Analytics stitching the content supply chain and aiding right communication to our customer segments based on their journey stage, consumption formats and channels Marketing Intelligence & Insights: Build a robust insights engine across campaigns, channels, geographies, and cohorts Deliver actionable insights to leadership on market performance, customer behaviour, and growth opportunities Support strategic decisions including media mix, regional focus using sales analysis and trends Experimentation & Optimization: Drive a culture of test-and-learn across digital marketing campaigns Use insights to Optimize website/app journeys, lead forms, booking flows, and communication strategies Continuously improve conversion rates and customer engagement Stakeholder Management: Act as a strategic enabler and advisor to Marketing Teams using data to shape targeting actions and decisions keeping customer in the centre Present insights and recommendations to stakeholders with clear business impact Key Skills & Competencies: Strong expertise in performance marketing and funnel analytics Deep understanding of attribution models and offline-online conversion linkage Experience of working with ad-tech and mar-tech systems Proficiency in analytics and visualization tools (e.g., GA/Adobe, Tableau, Power BI) Strong analytical foundation (SQL, data modelling, statistical analysis) Ability to translate data into clear, actionable business insights Experience & Qualifications: 8+ years in Digital Marketing Analytics, Data Strategy Experience in global performance marketing analytics including commerce in direct to customer business (digital native service models is a plus) Proven track record of driving lead conversion, marketing ROI, and customer insights Experience managing cross-functional, global stakeholders/ Leaders Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to £600 referral fee: (url removed)>
Aug 03, 2026
Contractor
Position Title: Lead / Principle Data Analytics, Digital Marketing Duration: Contract Location: London Role Overview Our Client is seeking a strategic and data-driven Lead Analytics - Digital Marketing lead the organization's digital marketing measurement, marketing intelligence, and insights agenda for our Client Globally. This role brings together data and actions across customer journey stages and enables the organisation with data backed insights and decision making, keeping the customer in the centre. The ideal candidate will unify data across digital marketing actions, research engagement, into actionable insights, driving lead conversion, marketing ROI. Key Responsibilities: Analytics Strategy: Define and enhance the Clients' digital marketing analytics and insights strategy and the roadmap Ensure accuracy, and reporting consistency at scale for a global ecosystem Digital Marketing & Lead Analytics: Own end-to-end analytics for digital lead generation and performance marketing, including efficiencies out of powering ad-tech with CRM data. Track and optimize lead quality, cost per lead, booking, and retail Drive attribution across channels (digital dealer retail) to improve marketing ROI Partner with marketing teams to optimize campaign performance and conversion Partner with Digital product teams CRO Optimisation on owned assets Funnel and Action Analytics at each stage and social platforms with insights on performance at each touchpoint Content Analytics stitching the content supply chain and aiding right communication to our customer segments based on their journey stage, consumption formats and channels Marketing Intelligence & Insights: Build a robust insights engine across campaigns, channels, geographies, and cohorts Deliver actionable insights to leadership on market performance, customer behaviour, and growth opportunities Support strategic decisions including media mix, regional focus using sales analysis and trends Experimentation & Optimization: Drive a culture of test-and-learn across digital marketing campaigns Use insights to Optimize website/app journeys, lead forms, booking flows, and communication strategies Continuously improve conversion rates and customer engagement Stakeholder Management: Act as a strategic enabler and advisor to Marketing Teams using data to shape targeting actions and decisions keeping customer in the centre Present insights and recommendations to stakeholders with clear business impact Key Skills & Competencies: Strong expertise in performance marketing and funnel analytics Deep understanding of attribution models and offline-online conversion linkage Experience of working with ad-tech and mar-tech systems Proficiency in analytics and visualization tools (e.g., GA/Adobe, Tableau, Power BI) Strong analytical foundation (SQL, data modelling, statistical analysis) Ability to translate data into clear, actionable business insights Experience & Qualifications: 8+ years in Digital Marketing Analytics, Data Strategy Experience in global performance marketing analytics including commerce in direct to customer business (digital native service models is a plus) Proven track record of driving lead conversion, marketing ROI, and customer insights Experience managing cross-functional, global stakeholders/ Leaders Why work through Contechs? Contechs is a leading Automotive, Design, Engineering, Technology and Innovation Recruitment Consultancy. Founded in 1997, with an inhouse Contractor Care Team to support all external employees, acts as an employment agency for permanent and contract recruitment. How to Apply If you're interested in applying for this position, submit your application and one of our recruiters will be in touch. If you know anyone that is suitable for the role, please visit the below page where we offer up to £600 referral fee: (url removed)>
G-TEKT Europe Manufacturing Limited
Brockworth, Gloucestershire
The HR Coordinator will play a key part in ensuring a smooth and professional HR function, supporting both day-to-day operational requirements and longer-term people initiatives. This would suit a individual who is passionate about HR and would like to develop into a Advisor role Role Responsibilities Providing administration support and advice across the full employee life cycle. Respond to daily queries from employees and managers. Recruitment and screening for production/technical and apprentice roles, including right-to-work checks Dealing with offer letters and contracts via adobe Completing administration for new starters, leavers, inductions and off boarding. Identifying and implementing system and process improvements Managing paternity and maternity process Provide timely information to payroll Maintaining data accuracy and compliance across systems and shared inbox Supporting the assistant manager with compliance and ad hoc HR projects Qualifications and experience CIPD level 3 Basic awareness of employment law Must have strong communication, interpersonal skills and time management A high level of accuracy and attention to detail. Possess a high level of integrity and confidentiality Resilient under pressure Package Hours 37.5 hours per week (Onsite) Mon-Fri Paid overtime as agreed by manager 25 days holiday Potential for Advancement - Would support development for the right candidate (Must have right to work in UK, sponsorship not available)
Aug 03, 2026
Full time
The HR Coordinator will play a key part in ensuring a smooth and professional HR function, supporting both day-to-day operational requirements and longer-term people initiatives. This would suit a individual who is passionate about HR and would like to develop into a Advisor role Role Responsibilities Providing administration support and advice across the full employee life cycle. Respond to daily queries from employees and managers. Recruitment and screening for production/technical and apprentice roles, including right-to-work checks Dealing with offer letters and contracts via adobe Completing administration for new starters, leavers, inductions and off boarding. Identifying and implementing system and process improvements Managing paternity and maternity process Provide timely information to payroll Maintaining data accuracy and compliance across systems and shared inbox Supporting the assistant manager with compliance and ad hoc HR projects Qualifications and experience CIPD level 3 Basic awareness of employment law Must have strong communication, interpersonal skills and time management A high level of accuracy and attention to detail. Possess a high level of integrity and confidentiality Resilient under pressure Package Hours 37.5 hours per week (Onsite) Mon-Fri Paid overtime as agreed by manager 25 days holiday Potential for Advancement - Would support development for the right candidate (Must have right to work in UK, sponsorship not available)
Senior HR Advisor Food Manufacturing North Lincolnshire - Office Based Up to 41K plus benefits Gleeson Recruitment Group are delighted to be partnering with a well-established and market-leading organisation within the food manufacturing sector to recruit an experienced Senior HR Advisor . This is an excellent opportunity to join a busy operational HR team, where you'll play a key role in delivering a proactive and commercially focused HR service across a large site. This position offers a varied generalist remit with a strong emphasis on employee relations, supporting managers throughout the employee lifecycle while contributing to wider people initiatives and business objectives. The Role Reporting to the HR Manager, you'll work closely with site leadership to provide practical HR support, ensure compliance with employment legislation and company policy, and help drive a positive employee experience. Key Responsibilities Provide expert advice and guidance to managers on a wide range of employee relations matters, including disciplinary, grievance and appeal processes. Support absence management cases, working closely with Occupational Health where appropriate. Assist with organisational change and restructuring activities. Partner with managers to manage headcount planning and recruitment requirements. Support the onboarding and integration of new employees. Liaise with shared service HR teams to ensure efficient delivery of HR processes. Coach and support managers with performance management, development reviews and regular one-to-one meetings. Identify training needs and work alongside management to coordinate learning and development initiatives. Support payroll administration by ensuring accurate people data is submitted within required deadlines. Contribute to HR projects and continuous improvement initiatives as required. About You We're looking for an HR professional who enjoys working in a fast-paced operational environment and is passionate about building strong relationships across the business. You'll ideally have: Previous experience in a HR Advisory or HR Business Partnering role with strong employee relations exposure. Up-to-date knowledge of UK employment legislation. CIPD Level 5 qualification (or currently studying towards it). Excellent communication and stakeholder management skills. A proactive, organised and resilient approach. Strong attention to detail with the ability to manage multiple priorities. Confidence using Microsoft Office and HR systems. If you're looking to develop your HR career within a supportive business that values its people and offers genuine progression opportunities, we'd love to hear from you. To apply for the position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Aug 03, 2026
Full time
Senior HR Advisor Food Manufacturing North Lincolnshire - Office Based Up to 41K plus benefits Gleeson Recruitment Group are delighted to be partnering with a well-established and market-leading organisation within the food manufacturing sector to recruit an experienced Senior HR Advisor . This is an excellent opportunity to join a busy operational HR team, where you'll play a key role in delivering a proactive and commercially focused HR service across a large site. This position offers a varied generalist remit with a strong emphasis on employee relations, supporting managers throughout the employee lifecycle while contributing to wider people initiatives and business objectives. The Role Reporting to the HR Manager, you'll work closely with site leadership to provide practical HR support, ensure compliance with employment legislation and company policy, and help drive a positive employee experience. Key Responsibilities Provide expert advice and guidance to managers on a wide range of employee relations matters, including disciplinary, grievance and appeal processes. Support absence management cases, working closely with Occupational Health where appropriate. Assist with organisational change and restructuring activities. Partner with managers to manage headcount planning and recruitment requirements. Support the onboarding and integration of new employees. Liaise with shared service HR teams to ensure efficient delivery of HR processes. Coach and support managers with performance management, development reviews and regular one-to-one meetings. Identify training needs and work alongside management to coordinate learning and development initiatives. Support payroll administration by ensuring accurate people data is submitted within required deadlines. Contribute to HR projects and continuous improvement initiatives as required. About You We're looking for an HR professional who enjoys working in a fast-paced operational environment and is passionate about building strong relationships across the business. You'll ideally have: Previous experience in a HR Advisory or HR Business Partnering role with strong employee relations exposure. Up-to-date knowledge of UK employment legislation. CIPD Level 5 qualification (or currently studying towards it). Excellent communication and stakeholder management skills. A proactive, organised and resilient approach. Strong attention to detail with the ability to manage multiple priorities. Confidence using Microsoft Office and HR systems. If you're looking to develop your HR career within a supportive business that values its people and offers genuine progression opportunities, we'd love to hear from you. To apply for the position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
HR Advisor Salary to £42,000 + Good Benefits + Bonus Trowbridge (Site-based role) Full-Time Our Ref: ADW00618 Henlee Resourcing is partnering with a highly commercial and fast-paced business based in Trowbridge, to recruit an experienced Employee Relations Advisor on a permanent basis. You'll join a talented HR team within an organisation undergoing significant change, providing expert advice and guidance to managers and employees across a broad range of employment relations matters - including performance management, absence, disciplinary, grievance, and capability cases. You'll progress (sometimes complex) casework through to successful outcome, ensuring compliance with employment legislation, company policy, and best practice. You'll also support wider people projects, such as TUPE transfers, redundancy consultations, and organisational change initiatives. This role will see you coaching and upskilling managers to confidently manage people matters, delivering training on key policies, and reviewing HR resources, processes and templates to ensure they remain current and effective. Beyond day-to-day casework, you'll produce MI reports, analysing people data (headcount, turnover, absence, etc.), and contributing to business updates. You'll also support with HR projects, works council meetings, staff benefit reviews, and occasionally assist with contracts, onboarding, and other generalist activities. Suitable applicants will possess strong employment law knowledge, solid experience managing a high volume of ER cases, and the ability to work at pace in a dynamic, change-focused environment. You'll be a confident communicator, pragmatic problem solver, and trusted advisor with excellent stakeholder management skills and commercial awareness. If you thrive in a busy, evolving environment and can demonstrate the above ER expertise, we'd love to hear from you. Henlee Resourcing is a specialist Human Resources recruitment consultancy operating across the South West, M3, M4 and M5 corridors.
Aug 03, 2026
Full time
HR Advisor Salary to £42,000 + Good Benefits + Bonus Trowbridge (Site-based role) Full-Time Our Ref: ADW00618 Henlee Resourcing is partnering with a highly commercial and fast-paced business based in Trowbridge, to recruit an experienced Employee Relations Advisor on a permanent basis. You'll join a talented HR team within an organisation undergoing significant change, providing expert advice and guidance to managers and employees across a broad range of employment relations matters - including performance management, absence, disciplinary, grievance, and capability cases. You'll progress (sometimes complex) casework through to successful outcome, ensuring compliance with employment legislation, company policy, and best practice. You'll also support wider people projects, such as TUPE transfers, redundancy consultations, and organisational change initiatives. This role will see you coaching and upskilling managers to confidently manage people matters, delivering training on key policies, and reviewing HR resources, processes and templates to ensure they remain current and effective. Beyond day-to-day casework, you'll produce MI reports, analysing people data (headcount, turnover, absence, etc.), and contributing to business updates. You'll also support with HR projects, works council meetings, staff benefit reviews, and occasionally assist with contracts, onboarding, and other generalist activities. Suitable applicants will possess strong employment law knowledge, solid experience managing a high volume of ER cases, and the ability to work at pace in a dynamic, change-focused environment. You'll be a confident communicator, pragmatic problem solver, and trusted advisor with excellent stakeholder management skills and commercial awareness. If you thrive in a busy, evolving environment and can demonstrate the above ER expertise, we'd love to hear from you. Henlee Resourcing is a specialist Human Resources recruitment consultancy operating across the South West, M3, M4 and M5 corridors.
Your New Organisation We are working with a Public Sector organisation who are looking to recruit a HR Manager to lead and deliver a comprehensive people strategy across a geographically dispersed workforce. This is a fully remote opportunity, ideal for an HR professional who thrives in a fast-paced environment and enjoys partnering with leaders to create a high-performing, engaged and inclusive culture. Your New Role Reporting into the senior leadership team, you will take ownership of the full employee lifecycle and provide both strategic and operational HR support across the business. Key responsibilities will include: Acting as a trusted advisor to managers on all people-related matters Leading employee relations activity, including disciplinary, grievance, absence management and performance cases Supporting organisational change initiatives, restructures and business transformation projects Supporting workforce planning, talent management and succession planning activities Overseeing recruitment and onboarding processes Producing and analysing HR metrics to support business decision-making Ensuring compliance with UK employment legislation and HR best practice Managing and developing HR processes to improve efficiency and employee experience What You'll Need to Succeed To be successful in this role, you will be an experienced HR professional who can build strong relationships remotely and confidently influence stakeholders at all levels. You will ideally have: Proven experience in an HR Manager or Senior HR Business Partner role within a public sector organisation Strong employment law knowledge and employee relations expertise Experience managing change and organisational development initiatives CIPD Level 5 qualification or above, or equivalent experience Experience supporting a multi-site or remote workforce Strong coaching, influencing and stakeholder management skills Excellent communication skills with the ability to work autonomously A proactive, commercially focused approach to HR What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 03, 2026
Contractor
Your New Organisation We are working with a Public Sector organisation who are looking to recruit a HR Manager to lead and deliver a comprehensive people strategy across a geographically dispersed workforce. This is a fully remote opportunity, ideal for an HR professional who thrives in a fast-paced environment and enjoys partnering with leaders to create a high-performing, engaged and inclusive culture. Your New Role Reporting into the senior leadership team, you will take ownership of the full employee lifecycle and provide both strategic and operational HR support across the business. Key responsibilities will include: Acting as a trusted advisor to managers on all people-related matters Leading employee relations activity, including disciplinary, grievance, absence management and performance cases Supporting organisational change initiatives, restructures and business transformation projects Supporting workforce planning, talent management and succession planning activities Overseeing recruitment and onboarding processes Producing and analysing HR metrics to support business decision-making Ensuring compliance with UK employment legislation and HR best practice Managing and developing HR processes to improve efficiency and employee experience What You'll Need to Succeed To be successful in this role, you will be an experienced HR professional who can build strong relationships remotely and confidently influence stakeholders at all levels. You will ideally have: Proven experience in an HR Manager or Senior HR Business Partner role within a public sector organisation Strong employment law knowledge and employee relations expertise Experience managing change and organisational development initiatives CIPD Level 5 qualification or above, or equivalent experience Experience supporting a multi-site or remote workforce Strong coaching, influencing and stakeholder management skills Excellent communication skills with the ability to work autonomously A proactive, commercially focused approach to HR What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Paraplanner Salary: £45,000+DOE About the Company Established financial advice firm with 14 experienced advisors working on a pooled basis New modern offices with free onsite parking Supportive, professional, and growth-focused culture About the Role Support advisors with the preparation of suitability reports and annual financial reviews Work closely with colleagues to maintain high standards of compliance and client service Opportunity to grow into a fully qualified paraplanner and beyond, with structured development support What We Are Looking For Level 4 part-qualified Experience preparing suitability reports and annual financial reviews Excellent organisational and communication skills Team-oriented approach with ability to manage multiple tasks effectively What We Offer Salary of £45,000+ 2 days per week working from home (more office presence required during 6-month probation) Full study support towards qualifications New modern office space with free onsite parking Collaborative environment with 14 advisors Clear career progression pathway within the firm
Aug 03, 2026
Full time
Job Title: Paraplanner Salary: £45,000+DOE About the Company Established financial advice firm with 14 experienced advisors working on a pooled basis New modern offices with free onsite parking Supportive, professional, and growth-focused culture About the Role Support advisors with the preparation of suitability reports and annual financial reviews Work closely with colleagues to maintain high standards of compliance and client service Opportunity to grow into a fully qualified paraplanner and beyond, with structured development support What We Are Looking For Level 4 part-qualified Experience preparing suitability reports and annual financial reviews Excellent organisational and communication skills Team-oriented approach with ability to manage multiple tasks effectively What We Offer Salary of £45,000+ 2 days per week working from home (more office presence required during 6-month probation) Full study support towards qualifications New modern office space with free onsite parking Collaborative environment with 14 advisors Clear career progression pathway within the firm
HR Advisor Location: Broughton, Flintshire (4 days per week on site) Rate: £21.00 per hour PAYE Contract: 6 Months We have one 35-hour contract and one 21-hour contract available. Morson are recruiting on behalf of a leading global aerospace and defence client for an experienced HR Advisor to join their HR team on an initial six-month contract. This is an excellent opportunity for an organised and detail-oriented HR professional to support HR Business Partners in delivering a high-quality HR service. You'll play a key role in ensuring HR policies are applied consistently, managing employee lifecycle processes, maintaining accurate HR data, and supporting a range of operational HR activities. Key Responsibilities Support HR Business Partners with annual HR processes including salary reviews, performance reviews and bonus administration. Manage employee lifecycle transactions within Workday and SAP, from onboarding through to offboarding. Maintain HR records and ensure data accuracy across HR systems. Produce regular HR reports and metrics, including headcount and absence reporting. Coordinate HR review meetings and ensure managers provide timely and accurate information. Support employee relations processes, including disciplinary, grievance and performance management meetings. Arrange and assist with medical capability meetings where required. Support recruitment activities and process formal job offers. About You Previous experience working in an HR Advisor or HR Administration role. Experience using Workday and/or SAP is desirable. Confident using Google Workspace applications for reporting and data management. Highly organised with excellent attention to detail. Able to manage multiple priorities in a fast-paced environment. Strong communication and relationship-building skills. Proactive, adaptable and solutions-focused. Comfortable working independently and as part of a collaborative HR team. If you're an experienced HR professional looking for your next contract opportunity with a world-leading organisation, we'd love to hear from you. Apply today!
Aug 03, 2026
Contractor
HR Advisor Location: Broughton, Flintshire (4 days per week on site) Rate: £21.00 per hour PAYE Contract: 6 Months We have one 35-hour contract and one 21-hour contract available. Morson are recruiting on behalf of a leading global aerospace and defence client for an experienced HR Advisor to join their HR team on an initial six-month contract. This is an excellent opportunity for an organised and detail-oriented HR professional to support HR Business Partners in delivering a high-quality HR service. You'll play a key role in ensuring HR policies are applied consistently, managing employee lifecycle processes, maintaining accurate HR data, and supporting a range of operational HR activities. Key Responsibilities Support HR Business Partners with annual HR processes including salary reviews, performance reviews and bonus administration. Manage employee lifecycle transactions within Workday and SAP, from onboarding through to offboarding. Maintain HR records and ensure data accuracy across HR systems. Produce regular HR reports and metrics, including headcount and absence reporting. Coordinate HR review meetings and ensure managers provide timely and accurate information. Support employee relations processes, including disciplinary, grievance and performance management meetings. Arrange and assist with medical capability meetings where required. Support recruitment activities and process formal job offers. About You Previous experience working in an HR Advisor or HR Administration role. Experience using Workday and/or SAP is desirable. Confident using Google Workspace applications for reporting and data management. Highly organised with excellent attention to detail. Able to manage multiple priorities in a fast-paced environment. Strong communication and relationship-building skills. Proactive, adaptable and solutions-focused. Comfortable working independently and as part of a collaborative HR team. If you're an experienced HR professional looking for your next contract opportunity with a world-leading organisation, we'd love to hear from you. Apply today!
Senior Town Planner - Bedford Location: Bedfordshire Employment: Full-time, Permanent Salary: Competitive + Benefits We are seeking an experienced Senior Town Planner to join a well-established, multidisciplinary planning and development consultancy with a growing presence in the Bedford area. Our client provides specialist technical advice and project delivery support across planning, design, environmental and development services for public and private sector clients. The planning team plays a central role in shaping key projects from initial feasibility through to submission and implementation, delivering solutions that address policy, environmental constraints and stakeholder requirements. What You'll Do As Senior Town Planner , you will: Lead planning strategy and development management work across a range of project types, including new site proposals, sensitive specialist developments and community infrastructure. Manage planning applications, negotiations with local authorities, appeal work and technical submissions. Provide expert planning advice, interpret policy, assess planning risk and propose mitigation strategies. Work collaboratively with design, environmental and technical teams to deliver holistic client solutions. Build and maintain client relationships while actively contributing to business development in the Bedford region. About You To succeed in this role, you will have: Chartered status with the Royal Town Planning Institute (MRTPI) or demonstrable eligibility for chartership. Significant experience working in planning consultancy or an equivalent advisory environment. Strong track record of leading planning submissions and engaging with local planning authorities. Excellent written and verbal communication skills with a practical, solution-focused approach. Why This Role Be part of a consultancy known for its technical expertise and meaningful projects that serve local communities. Work in a collaborative, supportive environment with clear opportunities for professional growth. Contribute to projects with tangible impact, from feasibility and policy advice to planning delivery and implementation.
Aug 03, 2026
Full time
Senior Town Planner - Bedford Location: Bedfordshire Employment: Full-time, Permanent Salary: Competitive + Benefits We are seeking an experienced Senior Town Planner to join a well-established, multidisciplinary planning and development consultancy with a growing presence in the Bedford area. Our client provides specialist technical advice and project delivery support across planning, design, environmental and development services for public and private sector clients. The planning team plays a central role in shaping key projects from initial feasibility through to submission and implementation, delivering solutions that address policy, environmental constraints and stakeholder requirements. What You'll Do As Senior Town Planner , you will: Lead planning strategy and development management work across a range of project types, including new site proposals, sensitive specialist developments and community infrastructure. Manage planning applications, negotiations with local authorities, appeal work and technical submissions. Provide expert planning advice, interpret policy, assess planning risk and propose mitigation strategies. Work collaboratively with design, environmental and technical teams to deliver holistic client solutions. Build and maintain client relationships while actively contributing to business development in the Bedford region. About You To succeed in this role, you will have: Chartered status with the Royal Town Planning Institute (MRTPI) or demonstrable eligibility for chartership. Significant experience working in planning consultancy or an equivalent advisory environment. Strong track record of leading planning submissions and engaging with local planning authorities. Excellent written and verbal communication skills with a practical, solution-focused approach. Why This Role Be part of a consultancy known for its technical expertise and meaningful projects that serve local communities. Work in a collaborative, supportive environment with clear opportunities for professional growth. Contribute to projects with tangible impact, from feasibility and policy advice to planning delivery and implementation.
Customer Service Advisor Location: Maidenhead/Hybrid Job Type: Full-Time, Permanent Salary: (phone number removed) + Benefits About the Role We are currently recruiting for a proactive and customer-focused Customer Service Advisor to join a busy and supportive team. This is a varied role that requires excellent communication, organisation, and problem-solving skills, with a strong focus on delivering first-class customer service. The successful candidate will be responsible for managing customer enquiries, processing orders, resolving issues, and ensuring customers receive a seamless experience from order placement through to delivery. This role would suit someone who is confident communicating with customers, enjoys working in a fast-paced environment, and takes pride in finding solutions and delivering outstanding service. Key Responsibilities Deliver exceptional customer service to customers, suppliers, and colleagues at all times. Respond to customer enquiries via telephone and email, taking ownership of queries through to resolution. Investigate and resolve issues relating to customer orders and deliveries. Provide timely updates to customers and internal teams, ensuring all parties are kept informed throughout the process. Escalate unresolved issues or complaints where appropriate. Process customer orders accurately and efficiently. Support retailers with the use of the portal. Process order returns and manage associated administration. Apply amendments, cancellations, and discounts within internal systems. Identify and proactively resolve potential order processing issues. Liaise with factories and logistics partners to ensure accurate and timely order fulfilment. Provide general administrative support to the wider business. Work collaboratively with internal departments to ensure an excellent customer experience. About You We are looking for an enthusiastic and self-motivated individual who enjoys working as part of a team and takes ownership of their workload. Skills & Experience Previous customer service or customer support experience. Excellent verbal and written communication skills. Strong organisational and administrative abilities. Ability to manage multiple tasks and priorities effectively. Confident handling customer enquiries and resolving issues. Strong attention to detail and accuracy. Proactive approach with excellent problem-solving skills. Ability to work independently and use initiative. Positive, professional, and customer-focused attitude. Strong team player with the ability to collaborate across departments. Good IT skills and experience using customer management or order processing systems. What We're Looking For The ideal candidate will: Have a genuine passion for customer service. Be able to remain calm and professional under pressure. Take accountability for delivering excellent customer outcomes. Demonstrate a positive "can-do" attitude. Thrive within a small team environment. Be committed to completing tasks accurately and within agreed timescales. What's on Offer? Permanent, full-time position. Hybrid working Friendly and supportive team environment. Friday 4pm finish Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 03, 2026
Full time
Customer Service Advisor Location: Maidenhead/Hybrid Job Type: Full-Time, Permanent Salary: (phone number removed) + Benefits About the Role We are currently recruiting for a proactive and customer-focused Customer Service Advisor to join a busy and supportive team. This is a varied role that requires excellent communication, organisation, and problem-solving skills, with a strong focus on delivering first-class customer service. The successful candidate will be responsible for managing customer enquiries, processing orders, resolving issues, and ensuring customers receive a seamless experience from order placement through to delivery. This role would suit someone who is confident communicating with customers, enjoys working in a fast-paced environment, and takes pride in finding solutions and delivering outstanding service. Key Responsibilities Deliver exceptional customer service to customers, suppliers, and colleagues at all times. Respond to customer enquiries via telephone and email, taking ownership of queries through to resolution. Investigate and resolve issues relating to customer orders and deliveries. Provide timely updates to customers and internal teams, ensuring all parties are kept informed throughout the process. Escalate unresolved issues or complaints where appropriate. Process customer orders accurately and efficiently. Support retailers with the use of the portal. Process order returns and manage associated administration. Apply amendments, cancellations, and discounts within internal systems. Identify and proactively resolve potential order processing issues. Liaise with factories and logistics partners to ensure accurate and timely order fulfilment. Provide general administrative support to the wider business. Work collaboratively with internal departments to ensure an excellent customer experience. About You We are looking for an enthusiastic and self-motivated individual who enjoys working as part of a team and takes ownership of their workload. Skills & Experience Previous customer service or customer support experience. Excellent verbal and written communication skills. Strong organisational and administrative abilities. Ability to manage multiple tasks and priorities effectively. Confident handling customer enquiries and resolving issues. Strong attention to detail and accuracy. Proactive approach with excellent problem-solving skills. Ability to work independently and use initiative. Positive, professional, and customer-focused attitude. Strong team player with the ability to collaborate across departments. Good IT skills and experience using customer management or order processing systems. What We're Looking For The ideal candidate will: Have a genuine passion for customer service. Be able to remain calm and professional under pressure. Take accountability for delivering excellent customer outcomes. Demonstrate a positive "can-do" attitude. Thrive within a small team environment. Be committed to completing tasks accurately and within agreed timescales. What's on Offer? Permanent, full-time position. Hybrid working Friendly and supportive team environment. Friday 4pm finish Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Company: Fast paced, high risk, food manufacturing company Role: Safety Health and Environment Manager Salary: £65,000 per annum- £75,000 per annum > £12K car allowance bonus competitive pension Location: Burton on Trent, Staffordshire Exclusively representing a global FMCG brand, with a strong UK presence, to source a SHE Manager for their center of excellence in Tutbury. This individual will have real scope to have creative control to shape the future of SHE, develop a strong team and build a legacy across one of the largest and most advanced manufacturing sites in the group. Seeking a true leader to guide the site, who will sit on the senior leadership team who already see SHE as a performance driver not a bolt on, and able to offer strategic direction and practical delivery. Coaching and mentoring a strong team of 3 safety professionals who are based on site. Tasked to further drive and mature safety culture and behaviours, empowering the work force to take ownership and accountability. As well as foster world class standards across safety, health and environment, ensuring SHE standard are embedded in operational, technical and business decisions. Main responsibilities: Lead the next phase of SHE development across the factory, helping leaders at every level build a workplace where people thrive and performance follows. Working alongside the Factory Manager and leadership team, you will provide challenge, support and strategic direction to ensure SHE considerations are embedded in operational, technical and business decisions. Shaping the factory's vision, objectives and long-term ambitions alongside the leadership team Developing leadership capability and accountability across all functions Driving cultural and organisational change that strengthens ownership of SHE throughout the business Identifying future risks, opportunities and priorities that support sustainable performance improvement Building engagement and commitment across employees, contractors and stakeholders Leading and developing a team of SHE professionals, and helping grow the next generation of SHE talent Acting as a trusted advisor and coach to leaders across the factory Essential qualifications, skills and experience: NEBOSH Diploma or equivalent is ideal but not essential if you can demonstrate exceptional leadership, influencing and change management experience within a manufacturing environment Prior SHE and Risk Management experience Strong strategic expertise, who is also hands on when required. Fast paced general manufacturing, production experience but ideally from a Food or Beverage company Experienced coach and mentor who can achieve success through others Ideal personality traits: Self-motivated, confident person Able to influence others and establish trusted relationships Change agent who can engage and empower others and drive accountability/ ownership to the factory leaders ( and multiple stakeholders). Able to collaborate, influence, gain buy -in with strong communication skills Interested? Apply now for immediate consideration . Alternatively, if you know of anyone who may be interested in this opportunity, please forward on our details.
Aug 03, 2026
Full time
Company: Fast paced, high risk, food manufacturing company Role: Safety Health and Environment Manager Salary: £65,000 per annum- £75,000 per annum > £12K car allowance bonus competitive pension Location: Burton on Trent, Staffordshire Exclusively representing a global FMCG brand, with a strong UK presence, to source a SHE Manager for their center of excellence in Tutbury. This individual will have real scope to have creative control to shape the future of SHE, develop a strong team and build a legacy across one of the largest and most advanced manufacturing sites in the group. Seeking a true leader to guide the site, who will sit on the senior leadership team who already see SHE as a performance driver not a bolt on, and able to offer strategic direction and practical delivery. Coaching and mentoring a strong team of 3 safety professionals who are based on site. Tasked to further drive and mature safety culture and behaviours, empowering the work force to take ownership and accountability. As well as foster world class standards across safety, health and environment, ensuring SHE standard are embedded in operational, technical and business decisions. Main responsibilities: Lead the next phase of SHE development across the factory, helping leaders at every level build a workplace where people thrive and performance follows. Working alongside the Factory Manager and leadership team, you will provide challenge, support and strategic direction to ensure SHE considerations are embedded in operational, technical and business decisions. Shaping the factory's vision, objectives and long-term ambitions alongside the leadership team Developing leadership capability and accountability across all functions Driving cultural and organisational change that strengthens ownership of SHE throughout the business Identifying future risks, opportunities and priorities that support sustainable performance improvement Building engagement and commitment across employees, contractors and stakeholders Leading and developing a team of SHE professionals, and helping grow the next generation of SHE talent Acting as a trusted advisor and coach to leaders across the factory Essential qualifications, skills and experience: NEBOSH Diploma or equivalent is ideal but not essential if you can demonstrate exceptional leadership, influencing and change management experience within a manufacturing environment Prior SHE and Risk Management experience Strong strategic expertise, who is also hands on when required. Fast paced general manufacturing, production experience but ideally from a Food or Beverage company Experienced coach and mentor who can achieve success through others Ideal personality traits: Self-motivated, confident person Able to influence others and establish trusted relationships Change agent who can engage and empower others and drive accountability/ ownership to the factory leaders ( and multiple stakeholders). Able to collaborate, influence, gain buy -in with strong communication skills Interested? Apply now for immediate consideration . Alternatively, if you know of anyone who may be interested in this opportunity, please forward on our details.
Caring for Communities & People
Cheltenham, Gloucestershire
Are you a people person, looking for an exciting new role? We're looking for an experienced People Services Advisor to support our managers and employees across a wide range of people matters. This is an exciting time to join the team in a varied and rewarding role. You will provide expert HR guidance, drive compliance, support employee wellbeing and engagement, and contribute to projects that help create a positive workplace culture across our services. Key Responsibilities Provide HR advice and support to managers on absence, performance, disciplinary, grievance and employee relations matters Maintain HR policies, procedures, contracts, job descriptions and employee records, ensuring legal and regulatory compliance Support and attend formal HR meetings, investigations, hearings and consultations, ensuring processes are managed effectively and compliantly. Produce HR reports and monitor key metrics including absence, turnover, training compliance and employee relations activity Support organisational change projects including restructures, TUPE transfers and site openings and closures Promote employee wellbeing, engagement, recognition and development initiatives in partnership with managers and the L&D team Contribute to HR projects, system improvements, audits, inspections and continuous improvement activities that enhance the employee experience. What we're looking for We are after someone organised, approachable and proactive. You will need to juggle a variety of priorities and feel comfortable advising managers at all levels - so strong communication skills and being people-savvy is essential. You will need A minimum of CIPD Level 3 or working towards Strong knowledge of UK employment law and HR best practice Experience managing employee relations cases Confident communicator with strong coaching and influencing skills Able to work independently and build effective relationships across teams A full UK driving licence and access to your own vehicle Come and join a Charity focused on people rather than profit. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What We Offer At CCP, you're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career-choose CCP. Why join us? 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more Enhanced pension (5% employer contribution) Enhanced sick pay (up to 30 days full pay and 30 days half pay) Life Assurance cover (3 times your annual salary in the event of your death) Free subscription to Benenden healthcare cashback plan or Perkbox discounts 55p Business Mileage Investors in People Gold accredited employer, committed to making the workplace better for you. Comprehensive induction and ongoing training and development. Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing. In-house Workplace Welfare Manager for support when needed. (Benefits are for contracted staff only not bank workers) Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional pride. Integrity is everything. Reflect and learn. Continuous improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Position: Support Worker (Job ID 707) People Services Advisor (Job ID 1119) Hours: Full-time 37.5 hours per week Contract: Permanent Location: Cheltenham/Hybrid Pay: £28,210 per year Closing Date: 13th August 2026 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks. Please review the attached job attachments for further insights. Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. Contracted staff only. Business mileage (55p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDMP
Aug 03, 2026
Full time
Are you a people person, looking for an exciting new role? We're looking for an experienced People Services Advisor to support our managers and employees across a wide range of people matters. This is an exciting time to join the team in a varied and rewarding role. You will provide expert HR guidance, drive compliance, support employee wellbeing and engagement, and contribute to projects that help create a positive workplace culture across our services. Key Responsibilities Provide HR advice and support to managers on absence, performance, disciplinary, grievance and employee relations matters Maintain HR policies, procedures, contracts, job descriptions and employee records, ensuring legal and regulatory compliance Support and attend formal HR meetings, investigations, hearings and consultations, ensuring processes are managed effectively and compliantly. Produce HR reports and monitor key metrics including absence, turnover, training compliance and employee relations activity Support organisational change projects including restructures, TUPE transfers and site openings and closures Promote employee wellbeing, engagement, recognition and development initiatives in partnership with managers and the L&D team Contribute to HR projects, system improvements, audits, inspections and continuous improvement activities that enhance the employee experience. What we're looking for We are after someone organised, approachable and proactive. You will need to juggle a variety of priorities and feel comfortable advising managers at all levels - so strong communication skills and being people-savvy is essential. You will need A minimum of CIPD Level 3 or working towards Strong knowledge of UK employment law and HR best practice Experience managing employee relations cases Confident communicator with strong coaching and influencing skills Able to work independently and build effective relationships across teams A full UK driving licence and access to your own vehicle Come and join a Charity focused on people rather than profit. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What We Offer At CCP, you're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career-choose CCP. Why join us? 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more Enhanced pension (5% employer contribution) Enhanced sick pay (up to 30 days full pay and 30 days half pay) Life Assurance cover (3 times your annual salary in the event of your death) Free subscription to Benenden healthcare cashback plan or Perkbox discounts 55p Business Mileage Investors in People Gold accredited employer, committed to making the workplace better for you. Comprehensive induction and ongoing training and development. Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing. In-house Workplace Welfare Manager for support when needed. (Benefits are for contracted staff only not bank workers) Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional pride. Integrity is everything. Reflect and learn. Continuous improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Position: Support Worker (Job ID 707) People Services Advisor (Job ID 1119) Hours: Full-time 37.5 hours per week Contract: Permanent Location: Cheltenham/Hybrid Pay: £28,210 per year Closing Date: 13th August 2026 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks. Please review the attached job attachments for further insights. Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. Contracted staff only. Business mileage (55p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDMP
HR Consultant Location: Ipswich based office, Hybrid working available Salary: £40-45k We're looking for an HR Consultant to join our small, high-performing team. You'll take on your own client accounts, handle a varied caseload of ER, recruitment, and HR advisory work, and help us continue to deliver the kind of commercially grounded, genuinely useful HR support that our clients have relied on for nearly two decades. If your instinct is to reach for the policy handbook first and ask questions later, this probably isn't the right fit. If you get a buzz from helping a business owner work through a tricky people situation and finding a practical way forward- read on. What we offer: Performance bonus linked to client satisfaction scores - rewarding the quality of relationships you build, not just the hours you put in Office-based in Ipswich for your first couple of months so you can learn how we work - then a genuinely flexible hybrid arrangement A small, expert team where your work is visible and valued Varied, interesting work - no two client days are the same The opportunity to develop across the full people agenda: HR, recruitment, and L&D Direct access to the founder and the chance to grow with the business What you'll be doing: Managing your own portfolio of SME clients as their day-to-day HR contact Advising directly on employee relations, performance, absence, and employment law Working closely with the recruitment team - with the opportunity to develop assessment skills Drafting and reviewing contracts, policies, letters, and HR documentation Handling complex or sensitive casework (disciplinaries, grievances, TUPE, restructures) with confidence Working closely with the Director and the wider team to share knowledge and develop your skills Occasionally attending client sites across Suffolk and the UK Requirements Essential: A proven generalist with experience advising business owners or Directors directly - not just internal HR departments Commercially minded: you understand that HR decisions have a real business cost and you advise accordingly Confident communicator who can deliver difficult messages clearly and without hiding behind jargon Solutions-first mindset - your instinct is to find a way through, not a reason to stop Warm, personable, and trusted by clients - relationships matter as much as expertise Comfortable with ambiguity and capable of making sound judgments with incomplete information Desirable: CIPD qualified (Level 5 or above) or equivalent - valued, but not a deal-breaker if commercial mindset and experience are strong Background in consultancy or SME HR rather than large corporate environments Experience across a range of sectors Familiarity with psychometric assessment tools Own transport - you'll occasionally need to visit clients About Us Cottrell Moore is an 18-year-old UK-wide HR and recruitment consultancy. We work with SMEs across a wide range of sectors as their outsourced HR team, trusted recruitment partner, and people strategy advisor. Our clients, typically directors and business owners, come to us because we give them straight answers, not lengthy caveats. We're advertising across multiple channels and reviewing applications on a rolling basis. If this sounds like you, please don't wait.
Aug 03, 2026
Full time
HR Consultant Location: Ipswich based office, Hybrid working available Salary: £40-45k We're looking for an HR Consultant to join our small, high-performing team. You'll take on your own client accounts, handle a varied caseload of ER, recruitment, and HR advisory work, and help us continue to deliver the kind of commercially grounded, genuinely useful HR support that our clients have relied on for nearly two decades. If your instinct is to reach for the policy handbook first and ask questions later, this probably isn't the right fit. If you get a buzz from helping a business owner work through a tricky people situation and finding a practical way forward- read on. What we offer: Performance bonus linked to client satisfaction scores - rewarding the quality of relationships you build, not just the hours you put in Office-based in Ipswich for your first couple of months so you can learn how we work - then a genuinely flexible hybrid arrangement A small, expert team where your work is visible and valued Varied, interesting work - no two client days are the same The opportunity to develop across the full people agenda: HR, recruitment, and L&D Direct access to the founder and the chance to grow with the business What you'll be doing: Managing your own portfolio of SME clients as their day-to-day HR contact Advising directly on employee relations, performance, absence, and employment law Working closely with the recruitment team - with the opportunity to develop assessment skills Drafting and reviewing contracts, policies, letters, and HR documentation Handling complex or sensitive casework (disciplinaries, grievances, TUPE, restructures) with confidence Working closely with the Director and the wider team to share knowledge and develop your skills Occasionally attending client sites across Suffolk and the UK Requirements Essential: A proven generalist with experience advising business owners or Directors directly - not just internal HR departments Commercially minded: you understand that HR decisions have a real business cost and you advise accordingly Confident communicator who can deliver difficult messages clearly and without hiding behind jargon Solutions-first mindset - your instinct is to find a way through, not a reason to stop Warm, personable, and trusted by clients - relationships matter as much as expertise Comfortable with ambiguity and capable of making sound judgments with incomplete information Desirable: CIPD qualified (Level 5 or above) or equivalent - valued, but not a deal-breaker if commercial mindset and experience are strong Background in consultancy or SME HR rather than large corporate environments Experience across a range of sectors Familiarity with psychometric assessment tools Own transport - you'll occasionally need to visit clients About Us Cottrell Moore is an 18-year-old UK-wide HR and recruitment consultancy. We work with SMEs across a wide range of sectors as their outsourced HR team, trusted recruitment partner, and people strategy advisor. Our clients, typically directors and business owners, come to us because we give them straight answers, not lengthy caveats. We're advertising across multiple channels and reviewing applications on a rolling basis. If this sounds like you, please don't wait.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: FinCrime Consultant Location: London Duration: 31/12/2026 Work setup: 2 days onsite/week Pay Rate: £340 per day all inc. (PAYE through Umbrella) Client has an exciting opportunity for a Consultant to join the UK FCC Advisory Solutions team based in UK. This position forms a vital part of a team that advises the world's leading Financial Institutions and Fintechs on FCC laws, regulations and best practices. FCC expands beyond Anti-Money Laundering (AML) and Sanctions & Embargoes and includes Anti-Fraud and Investigations, Anti-Bribery & Corruption as well as other criminal offences affecting a financial organisation. Consultants will work individually or in teams on a wide range of assignments, across a diverse range of clients, getting hands-on experience in developing analytical and technical skills to deliver high-quality, advisory, risk assessment, audit and assurance services. This will include undertaking thorough research and analysis, participating in client interviews, reviewing files and transactions and working alongside colleagues with expertise in financial crime compliance. Ideal candidates will have a good grounding in financial crime compliance and fraud and experience, strong attention to detail, are motivated, flexible and adaptable and enjoy working in a team-based and client-focused environment. We will support you to become an FCC subject matter expert, via direct exposure to senior colleagues and critical projects. Key Responsibilities- Develop a professional understanding of business regulation - both consumer and market-facing - including anti-money laundering, sanctions, fraud, anti-bribery and corruption, governance and systems and controls. Execute work programs through interviews, review of available documentation and sample-based testing. Perform financial crime related end-to-end assessment activities for financial institutions with accuracy and in a timely manner. Perform FCC investigations into permissibility of certain activities in line with UK, EU and US regulatory requirements. Evaluate adherence to applicable internal policy requirements and governance structures as well as relevant laws and regulations. Assist in drafting reports and presentations that articulate the results/conclusions of the review activities. Assist on other strategic and tactical client projects to increase client offering. Ensure proper and effective communication (including developing reporting) is in place. Develop effective working relationships with team members and stakeholders. Perform assigned work independently or within a small team, with some guidance, typically reporting to a more senior member of the team, in a timely fashion. Knowledge & Skills- Ability to quickly understand complex processes to identify and evaluate the design and operating effectiveness of key governance, risk management and compliance controls in financial services, large corporates and the public sector. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Aug 03, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: FinCrime Consultant Location: London Duration: 31/12/2026 Work setup: 2 days onsite/week Pay Rate: £340 per day all inc. (PAYE through Umbrella) Client has an exciting opportunity for a Consultant to join the UK FCC Advisory Solutions team based in UK. This position forms a vital part of a team that advises the world's leading Financial Institutions and Fintechs on FCC laws, regulations and best practices. FCC expands beyond Anti-Money Laundering (AML) and Sanctions & Embargoes and includes Anti-Fraud and Investigations, Anti-Bribery & Corruption as well as other criminal offences affecting a financial organisation. Consultants will work individually or in teams on a wide range of assignments, across a diverse range of clients, getting hands-on experience in developing analytical and technical skills to deliver high-quality, advisory, risk assessment, audit and assurance services. This will include undertaking thorough research and analysis, participating in client interviews, reviewing files and transactions and working alongside colleagues with expertise in financial crime compliance. Ideal candidates will have a good grounding in financial crime compliance and fraud and experience, strong attention to detail, are motivated, flexible and adaptable and enjoy working in a team-based and client-focused environment. We will support you to become an FCC subject matter expert, via direct exposure to senior colleagues and critical projects. Key Responsibilities- Develop a professional understanding of business regulation - both consumer and market-facing - including anti-money laundering, sanctions, fraud, anti-bribery and corruption, governance and systems and controls. Execute work programs through interviews, review of available documentation and sample-based testing. Perform financial crime related end-to-end assessment activities for financial institutions with accuracy and in a timely manner. Perform FCC investigations into permissibility of certain activities in line with UK, EU and US regulatory requirements. Evaluate adherence to applicable internal policy requirements and governance structures as well as relevant laws and regulations. Assist in drafting reports and presentations that articulate the results/conclusions of the review activities. Assist on other strategic and tactical client projects to increase client offering. Ensure proper and effective communication (including developing reporting) is in place. Develop effective working relationships with team members and stakeholders. Perform assigned work independently or within a small team, with some guidance, typically reporting to a more senior member of the team, in a timely fashion. Knowledge & Skills- Ability to quickly understand complex processes to identify and evaluate the design and operating effectiveness of key governance, risk management and compliance controls in financial services, large corporates and the public sector. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Parts Advisor Thompson Commercials Ltd is the largest privately owned Renault Truck dealership in the UK, operating across eight depots throughout the East of England. Known for our strong customer focus and our commitment to keeping fleets moving, we proudly supply Renault and Isuzu new trucks, quality used vehicles and provide trusted parts and service support. The Role As a Parts Advisor, you will play a key role in supporting our customers and the wider depot team. Your main duties will include: Handling incoming and outgoing customer enquiries via telephone and email Contacting potential or existing customers to promote products, services, and offers Completing reports accurately and on time Monitoring and reporting on delayed or back-ordered parts Ensuring all franchise reporting platforms are kept up to date in line with group policy What We're Looking For To be successful in this role, you should have: Excellent customer service skills when dealing with internal and external customers Strong product and parts knowledge, with the ability to offer clear advice and guidance High attention to detail, with the ability to complete paperwork accurately and promptly A positive, proactive approach and a strong team ethic Experience in a similar parts role is desirable, but enthusiasm and the right attitude are just as important. What You'll Receive Joining Thompson Commercials means being part of a supportive and well-established team. Benefits include: 22 days annual leave + bank holidays On-site parking Company health cash plan (after qualifying period) - support for everyday health costs such as opticians and dental care Pension scheme Cycle to Work scheme Employee Assistance Programme (EAP) - 24/7 support for health and wellbeing Ongoing training and career development opportunities Job Type: Full-time Pay: £28,000.00-£30,000.00 per year Experience: Parts: 3 years (preferred) HGV/Automotive: 3 years (preferred) Work Location: In person
Aug 03, 2026
Full time
Parts Advisor Thompson Commercials Ltd is the largest privately owned Renault Truck dealership in the UK, operating across eight depots throughout the East of England. Known for our strong customer focus and our commitment to keeping fleets moving, we proudly supply Renault and Isuzu new trucks, quality used vehicles and provide trusted parts and service support. The Role As a Parts Advisor, you will play a key role in supporting our customers and the wider depot team. Your main duties will include: Handling incoming and outgoing customer enquiries via telephone and email Contacting potential or existing customers to promote products, services, and offers Completing reports accurately and on time Monitoring and reporting on delayed or back-ordered parts Ensuring all franchise reporting platforms are kept up to date in line with group policy What We're Looking For To be successful in this role, you should have: Excellent customer service skills when dealing with internal and external customers Strong product and parts knowledge, with the ability to offer clear advice and guidance High attention to detail, with the ability to complete paperwork accurately and promptly A positive, proactive approach and a strong team ethic Experience in a similar parts role is desirable, but enthusiasm and the right attitude are just as important. What You'll Receive Joining Thompson Commercials means being part of a supportive and well-established team. Benefits include: 22 days annual leave + bank holidays On-site parking Company health cash plan (after qualifying period) - support for everyday health costs such as opticians and dental care Pension scheme Cycle to Work scheme Employee Assistance Programme (EAP) - 24/7 support for health and wellbeing Ongoing training and career development opportunities Job Type: Full-time Pay: £28,000.00-£30,000.00 per year Experience: Parts: 3 years (preferred) HGV/Automotive: 3 years (preferred) Work Location: In person
A fast growing and highly successful firm of accountants near Bristol is looking to recruit an Advisory Tax Manager as a key addition as part of the firm expansion and growth plans. You will carve a role focused on advising clients across a wide spectrum of tax planning as key right hand support to the firms Tax Directors. An excellent opportunity for the right tax professional looking to progress within their career. Client Details Based near Bristol on the eastern side of the city with parking on site, the firm acts for wide ranging OMBs, SMEs and corporate clients wide ranging in sector and turnover alongside a private clients base encompassing HNWIs, both UK based and overseas including non domiciliary, resident, directors and other personal tax clients. Whilst delivering a quality compliance service the firm also focuses on tax planning and advisory services. The firm has plans to grow the business significantly offering a chance for the right people to join at a key stage in this firms growth plans, working directly and closely with the directors developing technically and carving a key, influential role in this firm with the associate progression opportunities on offer. Description Joining the Bristol offices as an Advisory Tax Manager you will work directly and closely with the firms two directors with the potential to undertake a mixed tax role delivering tax planning advice to their corporate and private/ personal tax clients ranging across IHT, CGT, share schemes and wider spectrum of other tax advisory work The firm acts for wide ranging OMBs, SMEs and corporate clients wide ranging in sector and turnover up to in excess of 30 million in turnover on larger clients alongside a private clients base encompassing HNWIs, both UK based and overseas including non domiciliary, resident, directors and other personal tax clients. Profile You will be CTA qualified, with up to two years or considerably more post qualified experience. You will have a background either focused entirely within personal, tax or have a mixed tax background within an accountancy practice environment, bringing demonstrable advisory tax expertise and you will be looking to further your tax advisory career within a firm offering progression and development. You will be able to demonstrate a client serviced approach, with commercial awareness and the ability to add value to clients, building relationships and delivering tax planning work and be looking to progress in your tax career. Job Offer 50,000 - 65,000 dependent on the experience and background of the right professional, plus benefits. Please apply on line and for a further confidential discussion to find out more please contact Mark Bailey on (phone number removed)
Aug 03, 2026
Full time
A fast growing and highly successful firm of accountants near Bristol is looking to recruit an Advisory Tax Manager as a key addition as part of the firm expansion and growth plans. You will carve a role focused on advising clients across a wide spectrum of tax planning as key right hand support to the firms Tax Directors. An excellent opportunity for the right tax professional looking to progress within their career. Client Details Based near Bristol on the eastern side of the city with parking on site, the firm acts for wide ranging OMBs, SMEs and corporate clients wide ranging in sector and turnover alongside a private clients base encompassing HNWIs, both UK based and overseas including non domiciliary, resident, directors and other personal tax clients. Whilst delivering a quality compliance service the firm also focuses on tax planning and advisory services. The firm has plans to grow the business significantly offering a chance for the right people to join at a key stage in this firms growth plans, working directly and closely with the directors developing technically and carving a key, influential role in this firm with the associate progression opportunities on offer. Description Joining the Bristol offices as an Advisory Tax Manager you will work directly and closely with the firms two directors with the potential to undertake a mixed tax role delivering tax planning advice to their corporate and private/ personal tax clients ranging across IHT, CGT, share schemes and wider spectrum of other tax advisory work The firm acts for wide ranging OMBs, SMEs and corporate clients wide ranging in sector and turnover up to in excess of 30 million in turnover on larger clients alongside a private clients base encompassing HNWIs, both UK based and overseas including non domiciliary, resident, directors and other personal tax clients. Profile You will be CTA qualified, with up to two years or considerably more post qualified experience. You will have a background either focused entirely within personal, tax or have a mixed tax background within an accountancy practice environment, bringing demonstrable advisory tax expertise and you will be looking to further your tax advisory career within a firm offering progression and development. You will be able to demonstrate a client serviced approach, with commercial awareness and the ability to add value to clients, building relationships and delivering tax planning work and be looking to progress in your tax career. Job Offer 50,000 - 65,000 dependent on the experience and background of the right professional, plus benefits. Please apply on line and for a further confidential discussion to find out more please contact Mark Bailey on (phone number removed)
