464 jobs found

Take ownership of business development across a portfolio of Edinburgh's most sought-after premium hospitality venues, building relationships, winning new business and driving high-value events, experiences and corporate partnerships, all supported by a dedicated inbound reservations team. Client Details Our client is one of Scotland's most respected and fastest-growing hospitality operators, with a portfolio of premium bars, restaurants, hotels and event destinations renowned for exceptional guest experiences, iconic locations and a culture built around innovation, quality and people development. The business has earned national recognition for its commitment to employee growth and career progression, offering ambitious individuals the opportunity to build a long-term career within a high-performing, award-recognised organisation. Description You'll be working across a portfolio that includes: One of Edinburgh's leading premium steak restaurants, renowned for exceptional Scottish produce and award-winning dining experiences. A landmark rooftop destination offering spectacular castle views, private event spaces, live entertainment and one of Scotland's most celebrated craft beer experiences. A collection of highly regarded hospitality venues and event spaces that attract corporate clients and local businesses alike. Key Responsibilities Proactively generate new corporate, private and event business through outbound sales activity. Develop relationships with key decision-makers across corporate, conference and event sectors. Identify opportunities for exclusive hires, corporate entertainment, networking events, product launches, Christmas parties and large-scale celebrations. Build and maintain a strong pipeline of prospective clients. Conduct venue showcases, familiarisation visits and networking activity. Collaborate closely with marketing, venue management and the reservations team to maximise conversion opportunities. Represent the business at trade shows, exhibitions and networking events. Deliver against revenue and profitability targets. Monitor market trends and competitor activity to identify growth opportunities. Profile We're looking for someone who brings: Proven success in business development, sales or events sales. A genuine passion for hospitality, experiences and relationship-building. A track record of generating revenue through proactive outbound activity. Strong commercial awareness and negotiation skills. Confidence engaging with senior stakeholders and business leaders. Excellent networking and presentation abilities. Self-motivation, resilience and a results-driven mindset. Experience within hospitality, events, hotels, leisure or related sectors, ideally with a network/contact base they could lean on. Job Offer Salary between 40-45,000 dependent on the level of experience. Attractive performance-based bonus. Leading Employer within the Scottish leisure, travel and tourism industry. If you're interested in this role, apply now.

Overview We are seeking a hands-on Quality Assurance Manager to lead the quality strategy across a portfolio of embedded software, firmware, and hardware products . This is a senior role for an experienced QA leader who can combine technical depth with people leadership , taking ownership of the full testing lifecycle across complex engineering products. You will be responsible for defining and driving the overall quality approach, from test frameworks and automation architecture through to Hardware-in-the-Loop (HIL) validation , reporting, release readiness, and continuous improvement. Working closely with R&D, product, and cross-functional engineering teams, you will help build a scalable and contribution-friendly test ecosystem that supports quality across the wider organisation. This role would suit someone with a strong background in embedded systems testing , automation , CI/CD , and system-level validation , who is comfortable leading a team while remaining close to the technical detail. Key Responsibilities Test Strategy & Framework Development Define and own the QA and test strategy across the full product lifecycle for software, firmware, and hardware-based products. Establish test frameworks, standards, and best practices to ensure consistent, scalable, and high-quality validation processes. Design modular and reusable test architecture, ensuring test assets are version-controlled, maintainable, and accessible to contributors outside the QA team. Create a contribution model including templates, governance, code review standards, and documentation to enable broader engineering participation in quality. Drive coverage across the test pyramid, including unit, integration, system, acceptance, and end-to-end testing. Automation & CI/CD Build and improve automated testing capability across embedded and system-level products. Integrate automated test execution into CI/CD pipelines using tools such as Jenkins, GitLab CI, or GitHub Actions. Implement quality gates, reporting, flaky test management, and automated feedback loops to support release confidence and development speed. Promote shift-left testing practices to improve defect prevention and increase early-stage quality ownership across engineering teams. Hardware-in-the-Loop (HIL) & Embedded Validation Plan, develop, and operate HIL test environments where the company's own hardware and embedded software are the components under test. Coordinate signal injection, fault injection, and real-time stimulus to validate behaviour under both nominal and edge-case operating conditions. Define HIL infrastructure requirements and work closely with hardware engineers on bench design, setup, calibration, and ongoing maintenance. Oversee system-level validation activities to ensure robust end-to-end product performance across hardware, firmware, and application layers. Reporting, Metrics & Release Readiness Produce clear and audience-appropriate test reporting covering execution progress, pass/fail rates, defect trends, coverage, and regression performance. Define and track quality KPIs such as test coverage, automation ratio, defect leakage, escape rate, MTTD/MTTR, and release readiness. Maintain requirements-to-test traceability to support verification, audit readiness, and confidence in delivered functionality. Provide release sign-off recommendations based on evidence, quality data, and clear risk assessment. Leadership & Team Development Lead, mentor, and develop a team of QA engineers across local and global teams. Set team objectives, conduct 1:1s, performance reviews, and support professional development and capability growth. Foster a quality-first engineering culture by supporting teams on testability, defect prevention, and continuous improvement. Run core QA ceremonies including sprint planning, defect triage, retrospectives, and alignment with wider delivery and release activities. Cross-Functional Collaboration Work closely with R&D, Product, and Customer Support teams to translate customer requirements, field issues, and product needs into robust test plans. Represent QA in architecture and design reviews to ensure quality and testability are considered from the earliest stages of development. Champion defect lifecycle management, including triage, prioritisation, root cause analysis, and post-mortem reviews. Collaborate with stakeholders across the organisation to improve quality visibility, governance, and release confidence. Required Skills & Experience Bachelor's or Master's degree in Computer Science, Electrical/Electronic Engineering, or a related technical discipline. Proven experience in QA, test engineering, or validation within embedded software and/or hardware product environments . Previous leadership experience managing and developing QA or test engineering teams. Strong hands-on experience with test automation , test framework design , and scalable validation strategies. Good understanding of the full test lifecycle, including unit testing, integration testing, system testing, BDD/acceptance testing, and end-to-end validation . Experience with Hardware-in-the-Loop (HIL) or equivalent embedded validation environments. Strong programming/scripting skills in at least one of Python, C, C++, or Java . Familiarity with CI/CD pipelines , version control systems such as Git, and automated quality reporting. Experience using defect tracking and test management tools such as Jira, Xray, Zephyr, or Polarion . Strong written and verbal communication skills, with the ability to work effectively with both technical teams and senior stakeholders. Demonstrated ability to improve QA maturity, drive process improvements, and build a collaborative quality culture. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

If you are looking at career progression and a new challenge, then this post may be perfect for you! We are looking to recruit a full time Team Manager at 37 hours per week, usually working Monday to Friday. The post is permanent (fixed term funded) with funding agreed until . The post will be home based, however there will be the need for face-to-face presence in the Warwickshire area for meetings and staff support as the service operates across the whole of the county. Warwickshire SENDIASS is the Special Education Needs and Disabilities Information Advice and Support Service (known as SENDIASS) as specified in the 2014 Special Educational Needs and Disability Code of Practice. Warwickshire SENDIASS plays a crucial role in ensuring that children, young people and families understand their rights, participate in decisions and are empowered to achieve positive outcomes. The Team Manager will lead a service that sits at the heart of the local SEND system, balancing constructive partnership working with a strong commitment to independence and advocacy for families. Key responsibilities include: Leading the delivery and development of Warwickshire SENDIASS in line with the SEND Code of Practice, SEND Regulations and National SENDIASS Minimum Standards. Providing effective leadership, supervision, support and professional development to SENDIASS Project Workers. Promoting a culture of co-production, ensuring the voices of children, young people and families influence service design, delivery and evaluation. Overseeing complex casework, mediation processes and SEND Tribunal support to ensure families receive high-quality, rights-based advice and support. Ensuring the service maintains its independence, impartiality and confidentiality in line with the SEND Code of Practice and SENDIASS Minimum Standards. Developing and maintaining effective relationships with education, health, social care and voluntary sector partners while maintaining the independence of SENDIASS. Ensuring robust referral processes, triage systems and caseload management arrangements are in place. Leading quality assurance activity and ensuring compliance with SENDIASS Minimum Standards and Barnardo's quality frameworks. Monitoring service performance and outcomes, analysing data and producing reports for commissioners and partner agencies. Ensuring safeguarding, trauma-informed practice and equality, diversity and inclusion are embedded throughout service delivery. Promoting awareness of SENDIASS through training, outreach, digital communications and engagement activities. Please note: If the successful candidate has not already completed the IPSEA legal training, Barnardo's will ensure the candidate can complete this as soon as possible after appointment. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible Pay & Reward Framework We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive. The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Finance Business Partner Up to 56,500 + Bonus + Hybrid Working We're recruiting for a commercially minded Finance Business Partner to join a global market-leading organisation based in Banbury. Working closely with the Finance Director and senior business leaders, you'll use financial insight to support commercial decision-making, drive profitability and influence business performance. This is an excellent opportunity to join a collaborative finance team where you'll be encouraged to move beyond producing reports and become a trusted commercial advisor. We're looking for someone who's naturally curious, enjoys understanding the story behind the numbers and has the confidence to influence and challenge constructively to help drive better business decisions. The Role This is a varied, commercially focused role where you'll: Partner with senior stakeholders across key areas of the business, building trusted relationships and becoming a valued commercial advisor Produce budgets, forecasts and financial analysis, using the data to identify trends, opportunities and practical recommendations Analyse sales performance, margins and profitability to support better commercial decision making Influence business decisions by interpreting financial information, providing insight and challenging constructively rather than simply reporting the numbers Support business cases, investment decisions and continuous improvement initiatives Help shape the future of the business partnering function as it continues to evolve from transactional reporting towards commercial advisory support What We're Looking For We're looking for someone who enjoys building relationships, has a commercial mindset and is confident communicating with stakeholders at all levels. You'll ideally have: Experience within a Finance Business Partner, Commercial Finance, Finance Manager or Senior Management Accountant role ACA, ACCA or CIMA qualified, part-qualified, finalist or qualified by experience (QBE) Strong commercial awareness with a naturally curious mindset and the confidence to influence and challenge constructively Excellent analytical and Excel skills, with the ability to interpret data and turn it into meaningful commercial recommendations A personable, proactive approach with the confidence to build trusted relationships across the business Experience with SAP, SAP Analytics Cloud (SAC) or reporting tools such as Power BI would be advantageous but isn't essential What's in it for You? Salary up to 56,500 Annual bonus of up to 10% of salary, based on company / personal performance targets Profit share scheme Hybrid working 25 days' holiday plus bank holidays and your birthday, with the option to purchase additional holiday Enhanced pension Private healthcare and wellbeing benefits Life assurance Employee discounts Genuine career development within an international organisation

Asset Strategy Manager 48,500 plus 2000 car allowance Bedford and the surrounding areas Permanent, Full Time Please note: We are open to those looking for Part-Time or Flexible working. bpha are looking for an analytical and commercially minded Asset Strategy Manager to support the delivery of our Asset Management Strategy. You will play a key role in assessing property performance, undertaking options appraisals, and making recommendations that optimise asset value, operational efficiency and customer outcomes. You will also support acquisitions, disposals, lease management and strategic decision-making across the portfolio. Key Responsibilities Analyse portfolio performance and provide data-driven recommendations to support asset strategy. Undertake options appraisals to inform investment, redevelopment, retention and disposal decisions. Lead on small to medium-scale asset decisions in line with delegated authority levels. Support property and land acquisition and disposal activities, including business case preparation. Manage commercial leases and partnerships, maximising value while mitigating risk. Collaborate with teams across Housing, Investment, Regeneration, Sustainability, Sales and Finance to ensure informed asset decisions. Build and maintain effective relationships with external stakeholders including agents, valuers, developers and tenants. Maintain and develop asset performance data and reporting to support strategic decision-making. Person Specification Experience within asset management, property strategy, social housing or a related property environment. Strong analytical skills with experience in financial appraisals, portfolio analysis and asset performance assessment. Understanding of NPV, yield analysis and data-led decision-making. Experience managing stakeholder relationships and influencing decision-making. Knowledge of commercial leases and property-related contracts. Understanding of the housing association regulatory environment. Degree qualified or equivalent professional experience. ICS qualification or working towards professional accreditation. Key Skills Strong commercial and analytical mindset. Excellent communication and stakeholder management skills. Ability to interpret complex property and financial data. Strong organisational and problem-solving abilities. Ability to balance commercial performance with social value outcomes. Please Note: Early application is encouraged, as we may close this vacancy before the advertised closing date if we receive a strong response from suitable candidates.

Our ClientDelighted to partnering with an established multi-site business seeking an experienced HR Manager to lead the delivery of a professional, proactive and compliant HR service.Reporting to the Managing Director, this is a broad generalist role offering the opportunity to influence people practices, support operational leaders and drive a positive employee experience across the organisation. The successful candidate will provide expert guidance on employee relations, employment law, recruitment, engagement and people development.What You'll DoAs HR Manager, you will partner closely with senior leaders and managers to provide practical HR support across the full employee lifecycle. You will ensure the consistent application of HR policies and procedures, lead on complex employee relations matters and support the ongoing development of people management capability throughout the business.The role includes some travel between sites to maintain a consistent and effective people approach.Key Responsibilities Provide HR advice and support to managers and employees. Lead and manage employee relations cases, including disciplinary, grievance, capability, performance and absence matters. Coach and support managers in the effective application of policies, procedures and people management practices. Ensure HR policies remain compliant with current employment legislation and best practice. Monitor changes in employment law and implement required updates across the business. Manage recruitment and onboarding activity to deliver a positive candidate experience. Support workforce planning and talent attraction initiatives. Coordinate learning and development activities and support management development programmes. Drive employee engagement and wellbeing initiatives. Maintain accurate HR systems, records and reporting in line with GDPR requirements. Liaise with payroll and benefits providers to ensure accurate administration. Produce HR metrics and management information to support business decision-making. Lead and develop the HR Business Partner while fostering a collaborative HR service across all locations. About youYou will be an experienced HR professional with a strong generalist background and the confidence to work autonomously in a fast-paced operational environment.ContactFor further information please contact Shona - /

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Houghton Regis team. Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people. As Store Manager , you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you! Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) Please note this opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis. To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: Experience in a performance driven retail/customer centric environment Experience of managing people Ability to lift and carry bags of stock up to 10kg's Ability to build, retain and develop a team Strong drive to achieve results through others Ability to delegate, coach and listen Ability to manage time under conflicting priorities Ability to motivate self and others An open and adaptable approach to change and be able to support others through it Experience of communicating with a diverse workforce and customer base Ability to establish and maintain successful retail processes and merchandising IT literacy and numeracy skills What we offer in return: Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues) Excellent pension scheme, life assurance, Bupa health cashback plan and EAP Car Benefit scheme, Cycle to Work scheme Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free. Blue Light Card scheme You Did It Awards - recognition awards from £100-250. Additional Information To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

People Relations Manager Location: Newcastle Hours: Monday - Friday, Full Time Contract: Permanent Salary: £60,000 plus 10% Bonus We are delighted to be supporting a well-established organisation in the recruitment of a People Relations Manager to join their People & Culture team. This is an excellent opportunity for an experienced Employee Relations professional to provide expert support on complex ER and Industrial Relations matters across a large, multi-site organisation. Working closely with senior leaders and People teams, you will provide practical advice on employee relations issues, support organisational change initiatives, develop policies and procedures, and help drive a consistent and compliant approach to people management. The Role As People Relations Manager, you will be responsible for delivering specialist Employee Relations support and helping leaders navigate complex people challenges. Key responsibilities include: Advising on disciplinary, grievance, absence, capability and performance matters Supporting managers and stakeholders with complex ER cases Assisting with organisational change projects, including redundancy and TUPE processes Developing HR policies, guidance and manager toolkits Supporting industrial relations activity and trade union engagement Monitoring employment law changes and providing practical advice Managing ER risk, compliance and tribunal tracking Delivering coaching and guidance to managers and HR colleagues About You We are looking for a confident and experienced HR professional with strong Employee Relations expertise and a pragmatic approach to problem-solving. You will bring: Previous experience in an Employee Relations, HR Business Partner or HR Management role Strong knowledge of UK employment law and ER best practice Experience managing complex employee relations cases Exposure to organisational change, redundancy and TUPE processes Excellent stakeholder management and communication skills Experience developing HR policies and guidance Strong analytical and problem-solving abilities CIPD qualification or equivalent experience (desirable) What You Will Bring A calm and professional approach to sensitive people matters Sound judgement and strong decision-making skills Excellent organisation and attention to detail A collaborative and proactive mindset The ability to work effectively in a fast-paced, unionised environment A commitment to fair, consistent and inclusive people practices If you are an experienced Employee Relations / HR professional looking for an opportunity to make a real impact within a growing organisation, we would love to hear from you.

BDM - Bridging & BTL Location: London Head Office / Field Based Salary: Up to £65,000 depending on experience Function: Lending Reports to: Head of Relationship Management Dotted Line: Chief Lending Officer About the Role We are looking for an ambitious and commercially minded BDM - Bridging & BTL to join our Lending team and play a key role in driving business growth across the UK. This is a field-based business development role , focused on building strong, long-term relationships with brokers and introducers and generating high-quality new lending opportunities across Bridging and Buy-to-Let . You will be the face of the Bank in the broker market, developing new relationships, strengthening existing partnerships and helping brokers navigate the lending journey from initial opportunity through to completion. The successful candidate will be proactive, relationship-led and commercially driven, with a strong understanding of the specialist lending market and a proven track record of delivering against business development targets. Key Responsibilities Business Development & Origination Proactively identify and source high-quality lending opportunities through existing and new broker and introducer relationships. Build, develop and maintain a strong network of brokers and introducers, with a clear focus on generating new business. Conduct regular broker visits across London and the wider market to identify opportunities, understand market trends and convert prospects into completed deals. Represent the Bank at industry events, conferences, networking forums and broker meetings to increase market visibility and strengthen relationships. Develop relationships with national and regional broker networks, aligning business development activity with local market opportunities and the Bank's strategic objectives. Maintain an active pipeline and consistently work towards agreed new business and performance targets. Provide brokers with a high level of service and market insight, positioning the Bank as a trusted lending partner. Deal Management & Collaboration Ensure broker-submitted applications are accurately packaged, complete and aligned with internal credit and compliance requirements. Work closely with Credit, Underwriting, Operations and Completions to ensure cases progress efficiently and issues are resolved promptly. Maintain strong communication with brokers throughout the lending process, helping to deliver a smooth and positive customer experience. Monitor pipeline activity and performance, providing accurate updates against agreed KPIs. Share market intelligence and broker feedback internally to help shape the Bank's proposition and identify new opportunities. About You We are looking for someone who can hit the ground running and make an immediate positive impact. You will ideally have: A proven track record of achieving business development targets within Bridging, Buy-to-Let and/or Commercial Mortgages . An established network of brokers and introducers, with the ability and desire to continue expanding it. Strong knowledge of the UK specialist lending market. Excellent communication, influencing and relationship management skills. A strong understanding of the end-to-end lending process, particularly across Bridging and Buy-to-Let . The ability to operate within lending guidelines while balancing commercial opportunities with sound risk awareness. Knowledge of risk management, core lending principles and financial analysis. Excellent attention to detail and a high degree of accuracy. The ability to work effectively in a fast-paced, target-driven environment. A proactive, entrepreneurial and commercially focused approach. The confidence and motivation to spend significant time in the market meeting brokers, introducers and industry contacts. Qualifications & Experience A degree or higher education qualification would be advantageous, although significant relevant industry experience will be equally valued . Professional qualifications or accreditations from recognised industry bodies are desirable, alongside a commitment to continued professional development. Most importantly, we're looking for someone with demonstrable experience in a relevant business development or relationship management role and a genuine passion for specialist lending. Why Join Us? This is an excellent opportunity for an experienced BDM to join a growing lending business and have a genuine impact on its broker proposition and future growth. You'll have the opportunity to build your own broker network, develop long-term commercial relationships and play a key role in delivering the Bank's growth strategy across the Bridging and Buy-to-Let markets. If you're a driven specialist lending BDM with a strong broker network and a passion for winning new business, we'd love to hear from you.

Senior HR Advisor Food Manufacturing North Lincolnshire - Office Based Up to £41K plus benefits Gleeson Recruitment Group are delighted to be partnering with a well-established and market-leading organisation within the food manufacturing sector to recruit an experienced Senior HR Advisor . This is an excellent opportunity to join a busy operational HR team, where you'll play a key role in delivering a proactive and commercially focused HR service across a large site. This position offers a varied generalist remit with a strong emphasis on employee relations, supporting managers throughout the employee lifecycle while contributing to wider people initiatives and business objectives. The Role Reporting to the HR Manager, you'll work closely with site leadership to provide practical HR support, ensure compliance with employment legislation and company policy, and help drive a positive employee experience. Key Responsibilities Provide expert advice and guidance to managers on a wide range of employee relations matters, including disciplinary, grievance and appeal processes. Support absence management cases, working closely with Occupational Health where appropriate. Assist with organisational change and restructuring activities. Partner with managers to manage headcount planning and recruitment requirements. Support the onboarding and integration of new employees. Liaise with shared service HR teams to ensure efficient delivery of HR processes. Coach and support managers with performance management, development reviews and regular one-to-one meetings. Identify training needs and work alongside management to coordinate learning and development initiatives. Support payroll administration by ensuring accurate people data is submitted within required deadlines. Contribute to HR projects and continuous improvement initiatives as required. About You We're looking for an HR professional who enjoys working in a fast-paced operational environment and is passionate about building strong relationships across the business. You'll ideally have: Previous experience in a HR Advisory or HR Business Partnering role with strong employee relations exposure. Up-to-date knowledge of UK employment legislation. CIPD Level 5 qualification (or currently studying towards it). Excellent communication and stakeholder management skills. A proactive, organised and resilient approach. Strong attention to detail with the ability to manage multiple priorities. Confidence using Microsoft Office and HR systems. If you're looking to develop your HR career within a supportive business that values its people and offers genuine progression opportunities, we'd love to hear from you. To apply for the position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Location: London (Hybrid) Client: Global Insurance Organisation Rate: £750 per day plus travel and expenses Contract Type: Contract Duration: Initial 6 months (likely extension) Working Pattern: Approximately 3 days per week onsite in London Travel Requirements: Periodic travel to US offices and key stakeholder locations Overview Our client, a leading global insurance organisation, is seeking an experienced IT Finance Business Partner to work closely with the Global CIO and Technology Leadership Team . This is a highly visible role that sits at the intersection of technology, finance and strategic planning. The successful candidate will be responsible for managing the technology financial planning cycle, providing commercial oversight of technology expenditure, supporting investment decisions, and ensuring robust financial governance across a complex global IT portfolio. This role will act as the key financial adviser to technology leadership, driving transparency across spend, project investments, operational costs and strategic transformation initiatives. Key Responsibilities Strategic Technology Finance Partnering Act as the primary finance partner to the Global CIO and senior technology leadership team. Provide commercial insight and challenge across all areas of technology expenditure. Support strategic decision-making through robust financial analysis and forecasting. Develop strong relationships with senior stakeholders across Technology, Finance, Procurement and Corporate Functions. Budgeting & Financial Planning Lead the annual technology budgeting process and associated planning cycles. Coordinate quarterly forecasts and monthly reforecasting activities. Manage operating expenditure (OpEx) and capital expenditure (CapEx) planning. Ensure alignment between technology investment priorities and overall business objectives. Support long-range financial planning and technology investment roadmaps. Technology Cost Management Monitor and control technology spend across infrastructure, applications, cyber security, cloud services and transformation programmes. Deliver monthly financial reporting, variance analysis and forecasting. Identify cost optimisation opportunities and drive efficiency initiatives. Provide transparency and governance around technology costs and allocations. Project & Portfolio Financial Governance Partner with Programme Directors, PMOs and Project Managers to ensure accurate financial tracking across technology projects. Review business cases, investment proposals and funding requests. Track project budgets, actual spend and forecast completion costs. Support capitalisation assessments and investment governance processes. Ensure robust financial controls across technology change portfolios. Executive Reporting Prepare high-quality reporting and presentations for the CIO, Executive Leadership Team and Finance stakeholders. Produce insightful dashboards and management information for technology spend and investment performance. Present financial updates and recommendations to senior leadership audiences. Vendor & Commercial Support Support key vendor and supplier financial reviews. Assist with contract renewals and major technology procurements. Work closely with Procurement to ensure commercial value is achieved from technology investments. Required Experience Significant experience operating as an IT Finance Business Partner, Technology Finance Manager or Senior Finance Business Partner. Strong experience supporting CIOs, CTOs or senior technology leadership teams. Proven track record managing large technology budgets within complex organisations. Experience overseeing both operational technology spend and transformation/project investments. Strong understanding of CapEx, OpEx, project accounting and financial governance. Experience driving annual budget cycles, forecasting and financial planning activities. Background within Financial Services, Insurance, Banking or a similarly regulated environment is highly desirable. Experience supporting global and geographically dispersed technology organisations. Key Skills Technology Finance Business Partnering Technology Budget Management Financial Planning & Analysis (FP&A) IT Cost Transparency Portfolio & Project Financial Management Business Case Development Forecasting & Reforecasting Executive Stakeholder Management Financial Governance & Controls Vendor and Commercial Management Advanced Excel and Financial Modelling Power BI (desirable) Personal Attributes Credible advisor capable of influencing CIO-level stakeholders. Preference will be given to those with Financial Service experience. Commercially astute with strong analytical capability. Highly proactive with excellent communication skills. Able to challenge constructively while maintaining strong relationships. Comfortable operating in a fast-paced global environment. Strong attention to detail coupled with strategic thinking capability. Desirable Qualifications ACA, ACCA, CIMA or equivalent finance qualification. Degree qualified or equivalent relevant experience. Exposure to technology investment governance frameworks. Package £750 per day Travel and expenses reimbursed in line with client policy Hybrid working model (approximately 3 days onsite in London) Opportunity to work directly with a Global CIO and executive technology leadership team Periodic international travel to US operations This is an excellent opportunity for a senior technology finance professional to play a key role in managing and optimising a substantial global technology budget within a leading insurance organisation.

Our client is a Global FinTech with offices around the world inc Bristol and London in the UK seeking a Product Owner with experience using AI tools. This Product Owner role can be based out of London (Cornhill EC3) offices or Bristol (Aztec West) . Ideally 3 days per week in the office and 2 days from home . Location: London or Bristol ( you can work out of either ) - Hybrid, 3 days in the office Salary: to £90,000 p/a dependent on experience + excellent benefits Our client is on its most transformative journey yet, embedding artificial intelligence natively across its products to redefine financial operations for the world's top banks and asset managers. They are constantly innovating to cement their industry-leading position for the next decade. Working with their product development centres they are building AI-powered modern software using constantly evolving agile practices, with AI embedded natively throughout their development workflows. Independent autonomous teams build, maintain, and support services, developing deep expertise in both technology and business domains. You will be an AI-native product thinker who uses AI tools daily to amplify their impact, influence product direction, and grow personally in a friendly and welcoming environment. Experience • Experience as a Product Owner, Business Analyst, or similar role in software development. • Experience using AI tools to enhance requirements gathering, documentation, or product analysis activities. • Demonstrated ability to integrate AI into day-to-day product ownership tasks while maintaining quality and control. • Experience working in Agile teams with iterative delivery cycles. • Exposure to enterprise software, SaaS platforms, or complex B2B products is highly beneficial. • Experience in software vendor environments. Key Skills • Excellent user story writing skills, with clear acceptance criteria and process documentation, leveraging AI tools to improve clarity, coverage, and consistency. • Strong understanding of Agile principles, especially Scrum or Kanban. • Ability to collaborate effectively with engineers and product team. • Strong analytical mindset and ability to make data-driven decisions. • Excellent communication, coordination, and stakeholder-management skills. • Ability to translate business language into technical details. • Proficiency with AI tools (such as Claude or Kiro, Copilot Studio) to accelerate user story writing, requirements analysis, and product documentation. • Ability to critically evaluate AI-generated outputs and apply sound product judgement to shape AI-assisted features and workflows. Desirable Skills • Experience working independently with complex, configurable enterprise systems where requirements are non-linear and highly domain specific. • Hands-on experience using AI-assisted tools in a Product Owner or Business Analyst workflow. • Experience with generative AI tools or AI-assisted product features. • Understanding of how AI can be applied in enterprise products. • Basic understanding of APIs, data models, SQL, or reading technical logs is an advantage. • Hands-on experience with tools like Jira and Confluence. • Experience using intelligence tools for engineering analytics and backlog management is preferred. Job Responsibilities • Define, prioritise, and manage the product backlog to ensure delivery of high-value features aligned with business objectives and customer needs. • Work with stakeholders, customers, and internal teams to gather requirements, augmenting discovery with AI-assisted analysis (e.g. summarising workshops, identifying gaps, generating follow-up questions). • Translate requirements into clear functional specifications, user stories, acceptance criteria, workflow diagrams, and use cases, using AI tools to improve structure, completeness, and speed of delivery. • Collaborate closely with engineering, QA, UX, and architecture teams throughout the product lifecycle. • Develop a deep understanding of the product, domain, customer workflows, and business rules to inform product decisions. • Lead Agile ceremonies such as backlog refinement, sprint planning, sprint reviews, and product demos. • Use AI to support backlog refinement by suggesting story breakdowns, identifying edge cases, and highlighting dependencies • Validate product functionality, support testing cycles, and ensure delivered features meet acceptance criteria and quality standards. • Review and understand incoming support tickets to categorise issues, severity, and business impact. • Prioritise tickets and assign them effectively to the appropriate engineering or product teams. • Provide clear timelines, status updates, and progress communication to the support organisation. • Identify recurring issues and convert them into backlog items, improvements, or product enhancements, leveraging AI to detect trends and prioritisation opportunities. Benefits • Flexible benefits to include company pension scheme (matched up to 5%), life assurance, income protection and private medical insurance • The opportunity to work and develop in a growing and market leading organisation • 25 days annual leave (increasing with service to 28 days)

Service Designer 3 Month contract - Inside IR35 - up to 580 per day London based - hybrid working - 2-3 days onsite Government sector - must have current and active SC Clearance to be considered Key Responsibilities: Plan, lead, and deliver service design for public service in Discovery, Apply a range of methods-e.g. stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams - User Researchers, Interaction Designers (UX / UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole problem and think beyond the confides of the brief yet be cognisant of the challenge at hand Skills & Experience Excellent experience advocating for and working within GDS service standards. Create engaging narratives and stories based on research findings to communicate insights effectively. Strong portfolio or case studies showing research that informed successful service or product outcomes Incredible and demonstrable experience creating user journey maps or E2E diagrams. Strong storytelling skills with an ability to present complex information clearly. Excellent communication and collaboration skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

A leading UK energy infrastructure organisation is seeking an Employee Relations (ER) Advisor to join their HR team, providing advice and guidance to managers across the business on a broad range of employee relations matters. Acting as a critical first point of contact, you will support managers through the full employee relations lifecycle, ensuring cases are managed fairly, consistently, and in line with company policy, employment legislation, and best practice. You will play a key role in supporting disciplinary, grievance, performance, absence management, and conduct-related cases, helping to drive timely and effective case resolution while maintaining positive employee relations. This is an excellent opportunity for a confident and commercially minded ER professional who enjoys managing complex casework, influencing stakeholders, and working in a fast-paced operational environment. This is an initial 12-month contract based in Coventry with hybrid working available (2 days per week in the office), the hourly rate for the role is £22.84 to £25.61 paid weekly via an Umbrella company or PAYE options also available. Key Responsibilities Provide timely, professional and accurate employee relations advice to managers across a range of case types, including: Disciplinary Grievance Sickness Absence Performance Improvement Plans (PIP) Dignity at Work and Bullying & Harassment (DBH) Drugs and Alcohol policy matters Conduct and capability issues Support managers throughout investigations and formal case processes, ensuring compliance with company policy and employment legislation. Guide and challenge stakeholders to ensure investigations are robust, completed to a high standard, and progressed efficiently. Assist in the preparation of case documentation, reports, presentations and hearing packs. Review case information and provide practical recommendations to ensure consistency, fairness and risk mitigation. Monitor and maintain accurate employee relations records, case files and documentation. Analyse ER data and trends, producing management information and insights to support decision-making and continuous improvement initiatives. Coordinate meetings, hearings and reviews, ensuring actions are tracked and followed through. Contribute to ER projects and initiatives that support the wider people strategy. About You Essential Requirements CIPD qualified Previous experience within an Employee Relations Advisor, HR Advisor or HR Operations role. Strong knowledge of employee relations processes, including disciplinary, grievance, absence management, performance and conduct matters. Good understanding of UK employment legislation and ACAS best practice. Experience supporting investigations, including interview planning, questioning techniques and report writing. Proven ability to provide clear, practical and commercially focused advice to stakeholders at all levels. Strong stakeholder management and influencing skills, with the confidence to challenge where appropriate. Excellent organisation skills with the ability to manage multiple priorities and deadlines. High attention to detail and ability to handle sensitive and confidential information. Proficient in Microsoft Office, including Word, Excel, PowerPoint and Outlook.

Role : Commercial Manager x 2 Location: Ideally Farnborough, willing to consider Malvern or Boscombe down Rate: Around 650 to 700 per day Length: initially 6 months CANDIDATE MUST HAVE ACTIVE SC CLEARANCE TO BE CONSIDERED FOR THE ROLE Background We are a 2BN global defence and security company delivering mission-critical solutions that protect lives and enable operational advantage. Our vision is "to be the chosen partner around the world innovating for our customers' advantage." To do this, we combine deep technical expertise with a bold approach to innovation - helping our customers solve complex challenges across land, sea, air, space and cyber. We employ circa 8,000 people in 50 locations across the UK, Europe, US, and Australia. About Procurement and Supply Chain Finance is a Global Group Function with Procurement and Supply Chain, a key department, reporting directly to the Chief Financial Officer and influencing 1BN spend across directs and indirects. The Procurement and Supply Chain department has several key pillars including Business Partnering, Category Management, Supply Chain, Responsible Procurement and Operational Excellence. To deliver the business' five-year growth strategy, we need to foster and enable a progressive mindset. We aspire to be a key business enabler and a value creator. To do this we need to shape and influence stakeholder strategies, drive value, deliver excellence and manage supply chain opportunities and risk. Materials, Manufacturing & Products Team The Materials, Manufacturing & Products team provide various levels of support from Category Management to project delivery of owned products. We are responsible for a spend of circa 100 million across key categories including but not limited to Contract Electrical Manufacturing, Precision Engineering and Engineering Support Services. This role sits within the dedicated Category Management spoke of the department. The team are responsible for delivering fit for purpose eco systems that align to our various capabilities not only delivering value for money but supporting a validated response to our customers' needs. Key Responsibilities Build and maintain strong relationships with stakeholders, driving early engagement to influence business planning and ensure alignment with organisational priorities. Support with development and execution of category strategies for Engineering Services and Materials, using market insights to maximize value. Lead sourcing activity, including the design of sourcing strategies, working with the business to support investment case development, run competitive tenders, and negotiating mid-value and complex contracts Manage category-specific risks, including information security, supply resilience, geopolitical, financial and sustainability considerations Support stakeholders to drive Supplier Relationship Management (SRM) across key contracts to ensure performance, innovation, and value realisation from strategic partnerships Support the Finance and Business Systems transformation, including transition from SAP Ariba to Oracle Fusion and establishment of a mature Source-to-Pay model Key Person Attributes Clear and confident communicator who can adapt their style to suit stakeholders Builds trusted relationships with stakeholders and suppliers Collaborates effectively across teams and coach others when needed Ability to work independently and takes accountability to resolve problems, interpreting data and drawing relevant insights to inform decision making Ability to balance commercial, operational and risk considerations to drive the best outcomes in ambiguous or dynamic environments and collaborates x-functionally to achieve this Demonstrates resilience and adaptability during transformation Role-models integrity and a growth mindset Proactively challenges existing ways of working and contributes to Supply Chain and Procurement functional development Experience and Qualifications Degree or equivalent professional experience MCIPS qualified or working towards completion (desired) Minimum three years' strategic category management experience in similar categories of spend Proven track record of building successful relationships with stakeholders Demonstrable experience negotiating Manufacturing and Supply contracts Strong written and verbal communication skills Practical experience with Source to Pay (S2P) technology If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

SOC MANAGER - PRESTIGE CYBER SECURITY OPPORTUNITY WITH A NATIONAL INSTITUTION! REMOTE ROLE WITH OCCASIONAL SITE VISITS. (Apply online only) PER DAY INSIDE IR35 UMBRELLA. The Role Define and lead the delivery of the Cyber Security Operations Centre (CSOC) to detect real-time cyber security incidents/data breaches and manage response and remediation activities, including the management of senior stakeholders and external agencies. Ensure adequate controls, practices and capabilities are in place to identify vulnerabilities across the estate and define the process for remediation or mitigation to ensure cyber readiness and resilience against attack. Providing strategic level advice to senior management regarding incident response, monitoring, logging and analysis of all relevant systems and processes. Leading the development, communication and continuous improvement of the cyber incident response plan Identification of and planning for the required levels of cyber investment within the CSOC to include governance, tooling and staffing. Defining and continuous development of a use case-driven logging, monitoring and response capability to ensure responsiveness and resilience to cyber security threats. analysis of network traffic and behaviours; to evaluate the security environment and disseminate that information to other areas of the business; Defining the cyber security operations strategy in coordination with senior business and external stakeholders, this includes the management of the Cyber Security Operations Centre (CSOC) and processes in accordance with the threat posture and government direction. Knowledge of National Cyber Security Centre incident response and information security processes and policies. Typical Skills: Experience in the management of Security Event Monitoring and operational response by means of monitoring and correlation tooling, antivirus, network and host IDS/IPS monitoring and logging; Knowledge of Cyber security regulations and industry framework e.g. GDPR, Network and Information Systems (NIS) regulations, NCSC; Knowledge of ITIL; Knowledge of Mitre ATT&CK etc; Threat monitoring and intelligence gathering and assessment; processes to scan for vulnerabilities and implementing fixes and mitigations; Incident response management Leadership of an SOC centre Security Clearance preferred Is this you? If you fit the bill as described above we are urgently hiring this role, send your application in and we will be in touch to discuss the opportunity in more detail straight away

Job Title Duty Manager Location Woking Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 23 August 2026 At Asda, we want you to find your everything as a Duty Manager, you'll play a vital role in the day-to-day running of our supermarket stores by planning and executing all trading activity across multiple departments whilst ensuring the store is safe and legal for our customer and colleagues. You'll lead the shrink agenda through the team, driving standards and inputs as well as acting on opportunities and business priorities with clear actions alongside the Store Manager to deliver a brilliant shopping experience and ensure our store is a great place to work. What qualities you'll need: Drive strategy into action: Planning and executing all trading activity on the shopfloor, delivering great availability standards, key metrics and KRAs through routine and processes. Lead with impact: Engaging and coaching food hall leadership team in waste and mark down compliance as well as the rest of the team to deliver excellent shopfloor standards whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket. Results-focused: Lead team with energy and pace to ensure shopfloor and promotional activity is landed to brief and on time to drive the store selling agenda whilst focus on opportunities and business priorities. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up What you'll bring: Experience as Team Leader, Supervisor or Manager in a grocery retail environment. Operational knowledge across food and non-food departments. Knowledge of improving availability, reducing waste, and managing shrink. Experience developing teams and managing change through leadership and building resilience. Good understanding HR policies and processes, and exposure to complex ER cases. Strong organisational skills and great customer service. Flexibility to work a range of shifts, including weekends and evenings. Are you ready to take the next step and be the guiding force behind one of our supermarkets? Apply today and find your everything at Asda. Everything you'll love Alongside a competitive salary, you'll get lots of other great benefits too, including: Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas

Data Protection Manager- Permanent Opportunity UK-based (Hybrid working) Occasional travel required Are you a privacy professional looking to step into a broad, high-impact role within a complex, international organisation? We're working with a well-established global organisation seeking a Data Protection Manager to support the delivery and continuous improvement of its privacy, AI governance, and information management framework. This is a fantastic opportunity to join a collaborative legal and governance function where you'll play a key role in operational compliance, risk management, and embedding best practice across the business. The Opportunity Reporting into senior leadership within the data protection function, you will be responsible for supporting day-to-day privacy and information governance activities, ensuring compliance with evolving regulatory requirements and internal standards. You'll work closely with stakeholders across legal, technology, HR, and business teams, acting as a trusted adviser on data protection, AI risk, and information governance matters. Key Responsibilities Oversee the day-to-day operation of privacy and information governance activities , ensuring compliance with relevant regulation and internal frameworks Manage data breaches and information governance incidents , supporting investigation, documentation, and regulatory reporting where required Provide hands-on support with DPIAs and privacy risk assessments , embedding privacy-by-design principles into projects and processes Support governance processes relating to AI and emerging technologies , including reviewing higher-risk use cases Act as a key point of contact for privacy queries , triaging issues and escalating where appropriate Lead the end-to-end management of data subject rights requests (e.g. access, erasure, rectification) Maintain key compliance documentation such as ROPA, risk registers, and privacy notices Support internal training and awareness initiatives , promoting a strong culture of data protection and responsible data use Produce regular reporting and MI to support governance forums and senior stakeholders Contribute to ongoing process improvements and compliance enhancements across privacy, AI, and information governance About You You'll be a confident and proactive privacy professional with experience operating in a complex organisational environment. Key experience and skills include: Strong working knowledge of UK GDPR, Data Protection Act 2018 , and broader privacy frameworks Familiarity with PECR, FOI, and international data protection considerations Experience managing DPIAs, incidents, and data subject rights requests Ability to analyse risk and provide clear, practical guidance to stakeholders Strong communication skills with the ability to influence across different business areas Experience working in a matrix or international environment (desirable) Comfortable handling sensitive, confidential information with accuracy and attention to detail Why Apply? Broad, varied role spanning privacy, AI governance, and information management Opportunity to influence organisation-wide compliance and risk strategy Collaborative, supportive environment with exposure to senior stakeholders Chance to work in a globally recognised and values-driven organisation Interested? For a confidential discussion and full details, please get in touch directly with Sophie Clarke at Reed (Norwich)

The Team Leader provides oversight of CX Success Centresupport functions including referral management, appointment management, enquiry management, case management, and other administration duties including on-site administration as required to facilitate the smooth running of operations and the CX Success Centre. They will act as the first point of escalation for Administrators, and will deputise for the Operations Manager as required. Accountability Responsible for line management and professional development of a team of Administrators, following Maximus's performance management framework and values including engagement activities, completing performance appraisals, absence management, performance management, disciplinary and grievance procedures Responsible for ensuring efficient and effective administration of customer referrals including manual and on-hold queues, aged case management and appointment management to ensure slots are appropriately filled and cancellations and send homes processed to meet contractual requirements. Enquiry management and case management informing the Operations Manager of progress and identified risks. Ensure accurate and timely processing of Customer Expenses, Audit and Reasonable adjustments, through assurance of the Administrators to achieve contractual targets. Act as point of escalation and authorisation for out of process claims. Effectively report on activities and performance as appropriate, ensuring IT and Health & Safety systems and risk mitigation processes are in place and fully operational, monitoring and reporting on incidents. Lead and support the team to drive continuous improvement; identify areas for improvement within each support function area. Perform other duties as required by the Operations Manager commensurate with the nature, level and scope of the job, including deputising for the Operations Manager, in their absence. Key Contacts & Relationships: Internal Operations Manager Administrators Assessment Centre Manager Virtual Assessment Planners Support Centres Director Service Delivery Managers Workforce planning teams Clinical Leads WCA/PIP/SB External Authority IT Service Provider Customers Role Requirements: Qualifications & Experience Essential Previous experience in supervisory role, leading and motivating teams in a busy environment, delivering to often challenging targets Experience of performance management; familiarity with contractual targets, performance monitoring and reporting. Demonstrable commitment to delivering customer service and continuous improvement. Individual Competencies A commitment to the principles and practices of diversity, equity, and inclusion Able to communicate across a broad range of audiences Able to assess and solve problems confidently whilst working to tight deadlines Able to plan and prioritise workload Strong coaching and performance management skills Strong organisation, problem-solving and decision-making skills. Desirable Experience in delivery of WCA, PIP or Specialist Benefits plus other Government contractors / commissioners Demonstratable knowledge of back-office support processes and standard operating systems. Team Leader diploma or certification. Good IT and analytical skills with the ability to read reports and identify actions to improve performance. Confident in the use of MS Office packages and relevant operational systems Travel Requirements Must be able to travel as required. EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. • Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Our Internationally renowned Client is seeking an experienced Financial Planning and Analysis Manager to join an established FP&A team within a large international group. The Financial Planning and Analysis Manager will oversee the forecasting, budgeting, and financial analysis processes, as well as providing financial insights to support the organisation's growth and profitability. A deep understanding of financial management principles and a proven track record of driving process improvements are part of the core of this role. Key Accountabilities: Conduct the annual budgeting, forecasting, and financial planning processes Develop and maintain complex financial models to support decision-making across the organisation Collaborate with cross-functional teams and subsidiaries to ensure alignment of financial plans with strategic objectives Challenge assumptions in budgets, forecasts, and business cases to ensure financial plans are robust and realistic Prepare presentations and analysis for senior leadership and PLC Board reporting Analyse financial data to identify trends, risks, and opportunities for growth Drive improvements in financial processes, systems, and reporting capabilities to enhance efficiency and accuracy The ideal candidate for the role of Financial Planning and Analysis Manager will be: Professionally qualified (ACA, ACCA, CIMA or equivalent) Have experience in FP&A, with demonstrated ownership of budgeting and forecasting processes Expert financial modelling and analytical skills High proficiency in Microsoft Excel and financial software applications, such as SAP In-depth knowledge of accounting principles, financial statement analysis, and management reporting Excellent communication, presentation, and interpersonal skills Strong attention to detail, problem-solving abilities, and a results-driven mindset Desirable: Experience in a listed business or multi-entity group would be a significant advantage