hackajob is collaborating with Triad Group Plc to connect them with exceptional professionals for this role. UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart, passionate, people, Triad could be the place for you. Glassdoor score of 4.5 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation : Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices (desirable). A portfolio of UX work is available on request . Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Free private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Aug 06, 2026
Full time
hackajob is collaborating with Triad Group Plc to connect them with exceptional professionals for this role. UX Designer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech' or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart, passionate, people, Triad could be the place for you. Glassdoor score of 4.5 92% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As a UX Designer at Triad, you will play a significant role in our client assignments. You will seek to align multiple perspectives by providing coherent views of how best to build and deliver services as well as defining and developing the UX language of Triad. You should be an articulate and creative designer who can research and define user needs as well as solve the problems users face when interacting with business processes and IT systems. A strong portfolio of successful UX work is essential. Could you be Triad's next "Rising Star of the Year?" Our very own Head of UX, Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User research: Plan and conduct user research with appropriate methods including user interviews and surveys to address research problems, establish user needs, highlight pain points and identify opportunities to improve user experiences. Analysis: Use appropriate methods to analyse research and triangulate findings across multiple research outputs. Producing artefacts: Decide upon and produce artefacts based on the research and design including personas, user journeys, and service blueprints. Design and iteration: Create wireframes and designs using various levels of fidelity as appropriate and collate feedback to iterate these designs. Prototyping: Create interactive prototypes to different levels of fidelity to be able to test design options. Workshops: Initiate, plan and conduct workshops with stakeholders and users Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usability testing: Initiate, plan, conduct and analyse usability testing to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital literacy needs) and designed to ensure services adhere to WCAG 2.2. Information architecture and navigation : Research for and design the information architecture to ensure users can navigate successfully. Measuring success: Work with stakeholders to define success metrics so that services can continually iterate. Agile working: Work and collaborate across multi-disciplinary teams using agile methods. Advocacy and education: Advocate for and educate client teams about user-centred design including upskilling and mentoring. Best practice and community: Be part of and contribute to the Community of Practice to ensure it develops alongside developments in the industry. Skills and Experience Deep analytical thinking with a strong ability to communicate insights clearly through presentations and reports. Skilled in designing accessible systems and services, with a good understanding of WCAG 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usability testing, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis tools such as Dovetail, Mural, and Microsoft Forms. Knowledge of front-end technologies (HTML, CSS, JavaScript) and analytical tools like Google Analytics (both desirable). Comfortable working within Agile frameworks and collaborating across multidisciplinary teams. Experience working with Government Digital Service (GDS) standards and practices (desirable). A portfolio of UX work is available on request . Qualifications & Certifications A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Free private healthcare with Bupa. Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: An interview with our Head of UX, including a career review and cultural fit assessment. A workshop and interview session with our principal consultants We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Ryan Jordan and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description In this role, you'll work closely with our Group & FinCrime CMT Lead to help create, manage and execute both global and UK-focused FinCrime monitoring and testing programs that protect Wise and our customers from financial crime. You'll partner with a wide range of stakeholders - from the first line of defence in Operations and Product to second-line Compliance specialists, and Internal Audit - to enhance internal controls and promote an overall culture of compliance. You will also maintain our monitoring and testing methodologies to ensure they are aligned with global regulatory requirements and meet the industry's best practice. Your work will help ensure our FinCrime controls remain robust, scalable, and aligned with both global and local regulatory requirements. By collaborating with cross-functional teams and regional stakeholders, you will play an integral part in protecting Wise's customers, reputation, and business operations. Key responsibilities / Your Mission Planning: Collaborate with the Group & FinCrime CMT Lead to define the annual review plans and ensure their timely execution. Governance: Support the Lead with the regular management and board-level reporting on key findings, trends, and risk levels, ensuring stakeholders have visibility into compliance performance. Control testing & issue validation: Supervise the control reviews end-to-end from Scoping to Reporting as well as our issue validation work, ensuring the team appropriately follows our methodologies & best practices and every deliverable meets top-quality standards. You'll also empower our 1st Line teams by training them on effective remediation practices, giving them the know-how to confidently and effectively close actions. Monitoring: Lead the execution and roll-out of monitoring activities over key FinCrime risks, working with subject matter experts and data analysts to build dashboards and get actionable insights. Testing methods: Assist in creating and maintaining repeatable test scripts and documentation that align with Wise's global FinCrime compliance obligations, ensuring quality and consistency across regions. You will also identify opportunities to streamline monitoring and testing activities, ensuring processes are efficient and reduce duplication of effort across the different regions. Global methodology: Maintain our monitoring and testing methodologies to ensure they are aligned with global regulatory requirements and meet the industry's best practices. Stakeholder management: Work closely with key senior stakeholders from all three Lines of Defence (Operations, Product, Compliance, Internal Audit) to ensure the effective and impactful delivery of our CMT reviews and our continued alignment with regulatory and business priorities. Training & Development: Provide guidance and training to junior CMT team members or cross-functional partners, helping them understand methodologies, test scripts, and best practices. Qualifications Experience: Demonstrable experience (>8 years) conducting and leading assurance reviews and issue validation work within Compliance, Financial Crime, Risk, or Audit functions; experience in a payments or fintech environment preferred. Knowledge: Strong knowledge of financial crime regulations, testing methodologies, and risk assessment frameworks, particularly in relation to UK rules and global compliance requirements. Leadership: Proven track record in leading compliance monitoring and testing reviews across multiple jurisdictions, with the ability to collaborate effectively with local and global teams. Quality management: Experience coaching more junior team members to help them develop and ensure they deliver high-quality work. Skills: Excellent analytical, organisational, and communication skills, with the ability to translate complex regulatory requirements into effective monitoring and testing activities and to engage with senior stakeholders in an effective manner. Travel: Based in London, you're open to occasional travel to other locations abroad (roughly once a quarter) to keep our global CMT efforts aligned. Education: Bachelor's degree in law, finance, or related fields. Relevant certifications (e.g., ACAMS, ICA) are preferred. Additional Information Hybrid working - 3 days on site & 2 from home Working hours - 9am to 6pm For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Aug 06, 2026
Full time
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description In this role, you'll work closely with our Group & FinCrime CMT Lead to help create, manage and execute both global and UK-focused FinCrime monitoring and testing programs that protect Wise and our customers from financial crime. You'll partner with a wide range of stakeholders - from the first line of defence in Operations and Product to second-line Compliance specialists, and Internal Audit - to enhance internal controls and promote an overall culture of compliance. You will also maintain our monitoring and testing methodologies to ensure they are aligned with global regulatory requirements and meet the industry's best practice. Your work will help ensure our FinCrime controls remain robust, scalable, and aligned with both global and local regulatory requirements. By collaborating with cross-functional teams and regional stakeholders, you will play an integral part in protecting Wise's customers, reputation, and business operations. Key responsibilities / Your Mission Planning: Collaborate with the Group & FinCrime CMT Lead to define the annual review plans and ensure their timely execution. Governance: Support the Lead with the regular management and board-level reporting on key findings, trends, and risk levels, ensuring stakeholders have visibility into compliance performance. Control testing & issue validation: Supervise the control reviews end-to-end from Scoping to Reporting as well as our issue validation work, ensuring the team appropriately follows our methodologies & best practices and every deliverable meets top-quality standards. You'll also empower our 1st Line teams by training them on effective remediation practices, giving them the know-how to confidently and effectively close actions. Monitoring: Lead the execution and roll-out of monitoring activities over key FinCrime risks, working with subject matter experts and data analysts to build dashboards and get actionable insights. Testing methods: Assist in creating and maintaining repeatable test scripts and documentation that align with Wise's global FinCrime compliance obligations, ensuring quality and consistency across regions. You will also identify opportunities to streamline monitoring and testing activities, ensuring processes are efficient and reduce duplication of effort across the different regions. Global methodology: Maintain our monitoring and testing methodologies to ensure they are aligned with global regulatory requirements and meet the industry's best practices. Stakeholder management: Work closely with key senior stakeholders from all three Lines of Defence (Operations, Product, Compliance, Internal Audit) to ensure the effective and impactful delivery of our CMT reviews and our continued alignment with regulatory and business priorities. Training & Development: Provide guidance and training to junior CMT team members or cross-functional partners, helping them understand methodologies, test scripts, and best practices. Qualifications Experience: Demonstrable experience (>8 years) conducting and leading assurance reviews and issue validation work within Compliance, Financial Crime, Risk, or Audit functions; experience in a payments or fintech environment preferred. Knowledge: Strong knowledge of financial crime regulations, testing methodologies, and risk assessment frameworks, particularly in relation to UK rules and global compliance requirements. Leadership: Proven track record in leading compliance monitoring and testing reviews across multiple jurisdictions, with the ability to collaborate effectively with local and global teams. Quality management: Experience coaching more junior team members to help them develop and ensure they deliver high-quality work. Skills: Excellent analytical, organisational, and communication skills, with the ability to translate complex regulatory requirements into effective monitoring and testing activities and to engage with senior stakeholders in an effective manner. Travel: Based in London, you're open to occasional travel to other locations abroad (roughly once a quarter) to keep our global CMT efforts aligned. Education: Bachelor's degree in law, finance, or related fields. Relevant certifications (e.g., ACAMS, ICA) are preferred. Additional Information Hybrid working - 3 days on site & 2 from home Working hours - 9am to 6pm For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description As a financial technology company moving billions of GBP of customer money in over 70 countries, Wise must have bulletproof financials. We need timely, accurate, and scalable financial data to be compliant with regulations and make strategic business decisions to support our hyper-growth and financial objectives. Due to our continued expansion, we're on the hunt for a seasoned, highly strategic Finance Business Partner Leader to join our FP&A team in London. In this role, you will be the primary lead for the financial oversight of our Core Functions, responsible for mentoring and developing a high-performing group of two Senior Finance Business Partners and an Analyst. Your core focus will be supervising team output and leaning into complex business challenges, while spearheading our global workforce financial strategy and collaborating cross-functionally with peer FBPs Leads. Your Mission You will be the ultimate strategic financial partner to our Chief People Officer (CPO), her People Leadership Team and the Senior Leadership Teams that lead our Core Functions (Finance, Legal, Treasury, Risk, Compliance, and People). In addition to managing costs within the Functions, your mission will be to help us centralise and actively optimise how we manage workforce costs by improving our internal processes, driving strategic location expansion and extending our planning horizon. Key Responsibilities Leadership & Team Management: Lead , mentor, and elevate two Senior Finance Business Partners and Analyst, ensuring cohesive delivery of financial planning, cost control, and analysis across all Functions. Executive Narrative & Communication: Translate complex financial data and variance analyses into high-impact strategic narratives for the leadership team, providing actionable insights that influence company-wide decision-making. KPI-driven Performance Management: Establish, track, and own the critical financial KPIs and metrics relating to organisational health, span of control, location concentration, and cost-per-head to drive accountability across departments Global Headcount Governance: Oversee employee benefit expenses and headcount management framework for the entire business. You will collaborate closely with stakeholders and peer Senior FBPs across other departments to ensure a unified, standardised approach to headcount management. Automation & Process Evolution: Drive the automation of headcount tracking and employee benefit expenses reporting towards scalable, tool-driven architectures to maximise efficiency and data integrity. Strategic Workforce Management: Partner with the CPO and People Leadership Team to drive the long-term financial strategy behind global workforce location expansion, talent mapping, and organisation design to optimize our workforce costs sustainably. This role will give you the opportunity to: Lead and Scale a Team: Act as a player-coach, mentoring senior talent within your team while building strong connections across the wider FP&A team and beyond Shape Global Strategy: Play a defining role in how Wise scales its global footprint and optimises its largest investment our people through progressive, long-term workforce planning. Drive Executive Level Influence: Act as a trusted advisor to the leadership team, turning complex data into clear, actionable insights that guide our global investment decisions. Qualifications A bit about you: People Management & Collaboration: Proven track record of managing senior-level finance professionals and driving matrixed collaboration with peer finance partners to achieve company-wide objectives. Deep Strategic Partnering: Extensive proven experience partnering with senior leadership teams, specifically within People and Functions, becoming a deeply trusted advisor. Workforce & Scale Expertise: Demonstrated track record of managing complex, company-wide headcount structures, long-term workforce planning, international location strategies, and substantial operational expense budgets. Data & Automation Mindset: Passionate about leveraging technology and automation to eliminate manual processes; strong experience building KPI dashboards and predictive models. Financial Modelling Mastery: Advanced expertise in building, scaling, and owning complex financial frameworks and capacity models, with a strong preference for enterprise planning tools (e.g., Anaplan). Credentials: You hold a professional finance qualification (ACA / ACCA / CIMA) or equivalent (MBA / Masters in Finance) with extensive post-qualification experience, alongside a strong grasp of IFRS and corporate accounting. Skills: High-Level Influencer: Exceptional communication skills with the ability to articulate complex financial concepts clearly and strategically to influence the leadership team. Systemic Thinker: You love digging into data, but you naturally zoom out to see the macroeconomic and organisational interdependencies, applying a strict KPI-driven lens to problem-solving. Comfortable with Ambiguity: Highly adaptable, resilient, and thrives in a fast-paced, evolving tech environment. Firm and forceful on guardrails when required, yet collaborative. Project Leadership: Strong project management skills, capable of driving cross-functional alignment across multiple offices, time zones, and complex stakeholder groups. Humble Execution: While you operate at a leadership level, you aren't afraid to roll up your sleeves and validate the data yourself when needed. Bonus points for: Experience in a hyper-growth FinTech or fast-paced global tech company. Direct experience working closely with Workday and Anaplan integrations. A background utilising AI to optimise financial processes, data pipelines, and headcount forecasting. Additional Information Salary range: £112K - £150K For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Aug 06, 2026
Full time
hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description As a financial technology company moving billions of GBP of customer money in over 70 countries, Wise must have bulletproof financials. We need timely, accurate, and scalable financial data to be compliant with regulations and make strategic business decisions to support our hyper-growth and financial objectives. Due to our continued expansion, we're on the hunt for a seasoned, highly strategic Finance Business Partner Leader to join our FP&A team in London. In this role, you will be the primary lead for the financial oversight of our Core Functions, responsible for mentoring and developing a high-performing group of two Senior Finance Business Partners and an Analyst. Your core focus will be supervising team output and leaning into complex business challenges, while spearheading our global workforce financial strategy and collaborating cross-functionally with peer FBPs Leads. Your Mission You will be the ultimate strategic financial partner to our Chief People Officer (CPO), her People Leadership Team and the Senior Leadership Teams that lead our Core Functions (Finance, Legal, Treasury, Risk, Compliance, and People). In addition to managing costs within the Functions, your mission will be to help us centralise and actively optimise how we manage workforce costs by improving our internal processes, driving strategic location expansion and extending our planning horizon. Key Responsibilities Leadership & Team Management: Lead , mentor, and elevate two Senior Finance Business Partners and Analyst, ensuring cohesive delivery of financial planning, cost control, and analysis across all Functions. Executive Narrative & Communication: Translate complex financial data and variance analyses into high-impact strategic narratives for the leadership team, providing actionable insights that influence company-wide decision-making. KPI-driven Performance Management: Establish, track, and own the critical financial KPIs and metrics relating to organisational health, span of control, location concentration, and cost-per-head to drive accountability across departments Global Headcount Governance: Oversee employee benefit expenses and headcount management framework for the entire business. You will collaborate closely with stakeholders and peer Senior FBPs across other departments to ensure a unified, standardised approach to headcount management. Automation & Process Evolution: Drive the automation of headcount tracking and employee benefit expenses reporting towards scalable, tool-driven architectures to maximise efficiency and data integrity. Strategic Workforce Management: Partner with the CPO and People Leadership Team to drive the long-term financial strategy behind global workforce location expansion, talent mapping, and organisation design to optimize our workforce costs sustainably. This role will give you the opportunity to: Lead and Scale a Team: Act as a player-coach, mentoring senior talent within your team while building strong connections across the wider FP&A team and beyond Shape Global Strategy: Play a defining role in how Wise scales its global footprint and optimises its largest investment our people through progressive, long-term workforce planning. Drive Executive Level Influence: Act as a trusted advisor to the leadership team, turning complex data into clear, actionable insights that guide our global investment decisions. Qualifications A bit about you: People Management & Collaboration: Proven track record of managing senior-level finance professionals and driving matrixed collaboration with peer finance partners to achieve company-wide objectives. Deep Strategic Partnering: Extensive proven experience partnering with senior leadership teams, specifically within People and Functions, becoming a deeply trusted advisor. Workforce & Scale Expertise: Demonstrated track record of managing complex, company-wide headcount structures, long-term workforce planning, international location strategies, and substantial operational expense budgets. Data & Automation Mindset: Passionate about leveraging technology and automation to eliminate manual processes; strong experience building KPI dashboards and predictive models. Financial Modelling Mastery: Advanced expertise in building, scaling, and owning complex financial frameworks and capacity models, with a strong preference for enterprise planning tools (e.g., Anaplan). Credentials: You hold a professional finance qualification (ACA / ACCA / CIMA) or equivalent (MBA / Masters in Finance) with extensive post-qualification experience, alongside a strong grasp of IFRS and corporate accounting. Skills: High-Level Influencer: Exceptional communication skills with the ability to articulate complex financial concepts clearly and strategically to influence the leadership team. Systemic Thinker: You love digging into data, but you naturally zoom out to see the macroeconomic and organisational interdependencies, applying a strict KPI-driven lens to problem-solving. Comfortable with Ambiguity: Highly adaptable, resilient, and thrives in a fast-paced, evolving tech environment. Firm and forceful on guardrails when required, yet collaborative. Project Leadership: Strong project management skills, capable of driving cross-functional alignment across multiple offices, time zones, and complex stakeholder groups. Humble Execution: While you operate at a leadership level, you aren't afraid to roll up your sleeves and validate the data yourself when needed. Bonus points for: Experience in a hyper-growth FinTech or fast-paced global tech company. Direct experience working closely with Workday and Anaplan integrations. A background utilising AI to optimise financial processes, data pipelines, and headcount forecasting. Additional Information Salary range: £112K - £150K For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. If you want to find out more about what it's like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.
hackajob is collaborating with Eden Red Payment Solutions to connect them with exceptional professionals for this role. Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Change & Implementation Manager Location: Swindon (UK) Department: Operations Reports to: Platform Availability Manager About the role We're looking for a world class Change & Implementation Manager to lead and evolve our Change & Implementation capability across Edenred PayTech. This is a senior role with end to end accountability for how technology and business change is governed, executed, and embedded in a high volume, regulated, and fast moving payments environment. You'll provide strategic direction, lead and develop a high performing team, and work closely with Engineering, Product, Security, Systems, and Senior Leadership to ensure change governance enables delivery velocity while protecting platform resilience, customer experience, and regulatory compliance. A key focus of the role is modernising change governance by embedding risk, quality, and assurance directly into CI/CD pipelines, aligning with ITIL4, DevOps, and continuous delivery practices. What you'll be doing: Leadership & Strategy Lead and develop the Change & Implementation team, building a culture of accountability, quality, and continuous improvement. Set the strategic direction for Change, Release, and Implementation governance aligned to organisational and Execo expectations. Own and deliver the roadmap for process maturity, tooling evolution, and automation. Represent Change & Implementation at senior and executive level forums, providing insight, assurance, and escalation. Change, Release & Implementation Governance Oversee end to end change governance including TRM, CAB, ECAB, and implementation readiness. Define robust standards for implementation planning, risk assessment, validation, and rollback. Embed ITIL4 practices and drive consistent adoption across Product, Engineering, and Operations. Ensure governance meets regulatory and audit requirements without constraining delivery speed. CI/CD & Automation Embed governance, quality gates, and risk checks directly into CI/CD pipelines to enable continuous compliance. Define standards for automated and low touch change, including eligibility criteria, monitoring, and risk thresholds. Ensure full traceability from code commit through deployment and post implementation validation. Partner with Engineering and DevOps to align approval logic, automated testing, and observability with governance controls. Ensure rollback readiness through automated playbooks and deployment strategies (e.g. canary, blue/green). Operational Excellence & Reporting Transform change management from a manual process into an automated, data driven capability. Implement KPIs and dashboards to track throughput, risk, quality, and outcomes. Own PIR and RCA processes, ensuring corrective actions are followed through to completion. Publish meaningful reporting for senior stakeholders, including risk trends, readiness, and decision heatmaps. People & Capability Development Develop Change Leads and Analysts, improving technical capability, decision quality, and confidence. Lead recruitment, succession planning, and capability uplift for the function. Champion continuous improvement, learning, and modern change practices. What we're looking for Essential Proven experience leading a Change, Release, or Implementation function in a technology, fintech, payments, or regulated environment. Strong people leadership experience with a track record of building and developing high performing teams. Deep understanding of ITIL4 and end to end change / release governance. Hands on knowledge of CI/CD delivery models, automated testing, and modern deployment practices. Experience embedding governance and risk controls into automated delivery pipelines. Excellent stakeholder management and communication skills, including senior and executive audiences. Ability to assess complex technical and operational risk and make sound decisions under pressure. Desirable Experience in PCI DSS and/or FCA regulated environments. Familiarity with tools such as GitLab CI/CD, Azure DevOps, and Jenkins Strong data and reporting capability, including dashboards and KPI packs. Background exposure to Platform, Infrastructure, Cloud, or Network Engineering. Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. Apply now and Vibe with Us!
Aug 06, 2026
Full time
hackajob is collaborating with Eden Red Payment Solutions to connect them with exceptional professionals for this role. Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria. Change & Implementation Manager Location: Swindon (UK) Department: Operations Reports to: Platform Availability Manager About the role We're looking for a world class Change & Implementation Manager to lead and evolve our Change & Implementation capability across Edenred PayTech. This is a senior role with end to end accountability for how technology and business change is governed, executed, and embedded in a high volume, regulated, and fast moving payments environment. You'll provide strategic direction, lead and develop a high performing team, and work closely with Engineering, Product, Security, Systems, and Senior Leadership to ensure change governance enables delivery velocity while protecting platform resilience, customer experience, and regulatory compliance. A key focus of the role is modernising change governance by embedding risk, quality, and assurance directly into CI/CD pipelines, aligning with ITIL4, DevOps, and continuous delivery practices. What you'll be doing: Leadership & Strategy Lead and develop the Change & Implementation team, building a culture of accountability, quality, and continuous improvement. Set the strategic direction for Change, Release, and Implementation governance aligned to organisational and Execo expectations. Own and deliver the roadmap for process maturity, tooling evolution, and automation. Represent Change & Implementation at senior and executive level forums, providing insight, assurance, and escalation. Change, Release & Implementation Governance Oversee end to end change governance including TRM, CAB, ECAB, and implementation readiness. Define robust standards for implementation planning, risk assessment, validation, and rollback. Embed ITIL4 practices and drive consistent adoption across Product, Engineering, and Operations. Ensure governance meets regulatory and audit requirements without constraining delivery speed. CI/CD & Automation Embed governance, quality gates, and risk checks directly into CI/CD pipelines to enable continuous compliance. Define standards for automated and low touch change, including eligibility criteria, monitoring, and risk thresholds. Ensure full traceability from code commit through deployment and post implementation validation. Partner with Engineering and DevOps to align approval logic, automated testing, and observability with governance controls. Ensure rollback readiness through automated playbooks and deployment strategies (e.g. canary, blue/green). Operational Excellence & Reporting Transform change management from a manual process into an automated, data driven capability. Implement KPIs and dashboards to track throughput, risk, quality, and outcomes. Own PIR and RCA processes, ensuring corrective actions are followed through to completion. Publish meaningful reporting for senior stakeholders, including risk trends, readiness, and decision heatmaps. People & Capability Development Develop Change Leads and Analysts, improving technical capability, decision quality, and confidence. Lead recruitment, succession planning, and capability uplift for the function. Champion continuous improvement, learning, and modern change practices. What we're looking for Essential Proven experience leading a Change, Release, or Implementation function in a technology, fintech, payments, or regulated environment. Strong people leadership experience with a track record of building and developing high performing teams. Deep understanding of ITIL4 and end to end change / release governance. Hands on knowledge of CI/CD delivery models, automated testing, and modern deployment practices. Experience embedding governance and risk controls into automated delivery pipelines. Excellent stakeholder management and communication skills, including senior and executive audiences. Ability to assess complex technical and operational risk and make sound decisions under pressure. Desirable Experience in PCI DSS and/or FCA regulated environments. Familiarity with tools such as GitLab CI/CD, Azure DevOps, and Jenkins Strong data and reporting capability, including dashboards and KPI packs. Background exposure to Platform, Infrastructure, Cloud, or Network Engineering. Why Edenred PayTech? We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing. As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business. What you will get: 25 days annual leave plus Bank Holidays Hybrid working environment (min. 3 days per week in the office) Pension Scheme - employer 6% with minimum employee contribution 3% Discretionary bonus scheme based on company and personal performance Medical & international travel cover (leisure and action sports) Life insurance (4x salary) Wellbeing Employee Assistance Program (extended access to family members) Monthly gym allowance Holiday trading scheme Season ticket loan Cycle to Work scheme Employee discount shopping platform Employee referral bonus scheme Digital learning platform Complimentary fruit and other 'in office' snacks & refreshments Volunteering programme Social events Diversity: Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. Apply now and Vibe with Us!
Senior Analytics Engineer - SQL/Azure Data Factory/Fabric - is required by fast growing, international organisation. Job purpose Due to their continued success in their online platform, they are expanding their portfolio to increase their current offerings, adding more products to their corporate intelligence and due diligence solutions. They have a new and exciting opportunity for a Senior Analytics Engineer to join the team based at their Head Office in Oxford. This opportunity is to work with their Data & BI Team, scoping out new potential developments and redevelopments of their data platform used by their clients. They are striving to digitally transform all areas of the company and require a strong, capable, and structured Senior Analytics Engineer to help achieve this. Their data capabilities are predominantly in the cloud, supporting all areas of the business. Main accountabilities Responsible for developing and maintaining the existing data platform in the cloud Perform analysis of proposed information requests and collaborate with the business units to drive enterprise reporting Write scripts for importing and exporting data into enterprise applications, maintaining the integrity of the data across the applications Use enterprise report writing tools to extract data and share information for automated reporting in compliance with regulatory guidelines Always strive to meet corporate goals and look for opportunities to use technology to do so Select the best technology solutions for business problems Ensure pristine data quality in all delivered solutions Provide solid documentation on all design and coding projects Maintain confidentiality of the information being processed, stored, or accessed by the end-users on the network Ensure that the data architecture is scalable and maintainable Design, implement, and continuously expand data acquisition by performing extraction, transformation, and loading activities Build, debug, monitor and troubleshoot databases and ETL processes to ensure optimal performance, reliability, and integrity Design, develop and maintain data stores (data warehouses, data marts and related information repositories) to support organisational reporting, analytics, and integrations Translate business needs to technical specifications for BI Design, implement, monitor, and maintain BI environments and database Servers to meet usage and performance demands Establish performance and reliability metrics for all data stores, reports, dashboards, and analytics tools Design, implement and tune relational queries, stored procedures, and table-valued functions for optimal performance and reliability Create and maintain supporting documentation, including data dictionaries, data flows and database schemas, necessary to document database environments and ensure maintainability Collaborate with developers, product owners and business analysts in conceptualising, designing, and developing new database applications, modules, and enhancements Assist with the design and development of data schemas and definitions to support Business Intelligence and Data Warehousing requirements Follow and maintain data security policies and practices Requirements specific to the role You will: Have a minimum of a BSc/BA in Computer Science or a related field, and other professional management training Extensive (5+ years) experience in at least 3 of the following: Azure SQL Server 2022, Azure Data Factory (ADF), Microsoft Fabric, ETL/ELT workflows and Synapse. Architectural experience in Azure Data Warehousing, with bonus points for NoSQL (Cosmos DB, MongoDB, etc.). Advanced SQL CI/CD automation using Azure DevOps for deployments. Proficiency in GIT for repository management, branching strategies, and collaboration. Strong Python Scripting for data automation, orchestration, and pipeline optimisation. Working knowledge of C# for maintaining/modifying Legacy Windows applications. Experience with Power BI, QuickSight, or similar tools for analytics. Adherence to ETL/data management best practices (eg, incremental loads, error handling, metadata logging). Knowledge of data protection regulations (GDPR, CCPA) and security protocols (encryption, RBAC). Agile/SCRUM practitioner with experience in offshore team collaboration. Ability to migrate Legacy systems to modern cloud architectures. Anticipates issues, recommends pragmatic solutions, and writes clean, reusable code. Articulate with stakeholders, from engineers to non-technical leaders. Manages tight deadlines with attention to detail Experience/skills regarded as ideal but not essential Excellent understanding of Entity-Relationship/Multidimensional Data Modelling (Star schema, Snowflake schema), Data Warehouse Life Cycle and SQL Server. Experience in creating master and child packages, package configurations, logging and using variables and expressions in packages Experience working with offshore teams preferred Experience writing technical specifications for work to be performed by other developers Development experience in C# with good software methodology/practices Informatica, Talend, Azure SQL Server, NoSQL Databases including MongoDB, DynamoDB, etc, experience helpful but not required Basic salary £60-65,000 + excellent benefits Based Oxford 3 days per week, 2 days remote
Aug 06, 2026
Full time
Senior Analytics Engineer - SQL/Azure Data Factory/Fabric - is required by fast growing, international organisation. Job purpose Due to their continued success in their online platform, they are expanding their portfolio to increase their current offerings, adding more products to their corporate intelligence and due diligence solutions. They have a new and exciting opportunity for a Senior Analytics Engineer to join the team based at their Head Office in Oxford. This opportunity is to work with their Data & BI Team, scoping out new potential developments and redevelopments of their data platform used by their clients. They are striving to digitally transform all areas of the company and require a strong, capable, and structured Senior Analytics Engineer to help achieve this. Their data capabilities are predominantly in the cloud, supporting all areas of the business. Main accountabilities Responsible for developing and maintaining the existing data platform in the cloud Perform analysis of proposed information requests and collaborate with the business units to drive enterprise reporting Write scripts for importing and exporting data into enterprise applications, maintaining the integrity of the data across the applications Use enterprise report writing tools to extract data and share information for automated reporting in compliance with regulatory guidelines Always strive to meet corporate goals and look for opportunities to use technology to do so Select the best technology solutions for business problems Ensure pristine data quality in all delivered solutions Provide solid documentation on all design and coding projects Maintain confidentiality of the information being processed, stored, or accessed by the end-users on the network Ensure that the data architecture is scalable and maintainable Design, implement, and continuously expand data acquisition by performing extraction, transformation, and loading activities Build, debug, monitor and troubleshoot databases and ETL processes to ensure optimal performance, reliability, and integrity Design, develop and maintain data stores (data warehouses, data marts and related information repositories) to support organisational reporting, analytics, and integrations Translate business needs to technical specifications for BI Design, implement, monitor, and maintain BI environments and database Servers to meet usage and performance demands Establish performance and reliability metrics for all data stores, reports, dashboards, and analytics tools Design, implement and tune relational queries, stored procedures, and table-valued functions for optimal performance and reliability Create and maintain supporting documentation, including data dictionaries, data flows and database schemas, necessary to document database environments and ensure maintainability Collaborate with developers, product owners and business analysts in conceptualising, designing, and developing new database applications, modules, and enhancements Assist with the design and development of data schemas and definitions to support Business Intelligence and Data Warehousing requirements Follow and maintain data security policies and practices Requirements specific to the role You will: Have a minimum of a BSc/BA in Computer Science or a related field, and other professional management training Extensive (5+ years) experience in at least 3 of the following: Azure SQL Server 2022, Azure Data Factory (ADF), Microsoft Fabric, ETL/ELT workflows and Synapse. Architectural experience in Azure Data Warehousing, with bonus points for NoSQL (Cosmos DB, MongoDB, etc.). Advanced SQL CI/CD automation using Azure DevOps for deployments. Proficiency in GIT for repository management, branching strategies, and collaboration. Strong Python Scripting for data automation, orchestration, and pipeline optimisation. Working knowledge of C# for maintaining/modifying Legacy Windows applications. Experience with Power BI, QuickSight, or similar tools for analytics. Adherence to ETL/data management best practices (eg, incremental loads, error handling, metadata logging). Knowledge of data protection regulations (GDPR, CCPA) and security protocols (encryption, RBAC). Agile/SCRUM practitioner with experience in offshore team collaboration. Ability to migrate Legacy systems to modern cloud architectures. Anticipates issues, recommends pragmatic solutions, and writes clean, reusable code. Articulate with stakeholders, from engineers to non-technical leaders. Manages tight deadlines with attention to detail Experience/skills regarded as ideal but not essential Excellent understanding of Entity-Relationship/Multidimensional Data Modelling (Star schema, Snowflake schema), Data Warehouse Life Cycle and SQL Server. Experience in creating master and child packages, package configurations, logging and using variables and expressions in packages Experience working with offshore teams preferred Experience writing technical specifications for work to be performed by other developers Development experience in C# with good software methodology/practices Informatica, Talend, Azure SQL Server, NoSQL Databases including MongoDB, DynamoDB, etc, experience helpful but not required Basic salary £60-65,000 + excellent benefits Based Oxford 3 days per week, 2 days remote
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join Barclays as a Client Service Executive where you will be part of our dedicated Investment Servicing team. If you have a passion for delivering outstanding service and enjoy problem-solving, we want to hear from you! A typical day involves providing resolutions for customer queries/issues and personalising each interaction through the use of multiple communication channels. The role is fast-paced, highly collaborative and requires excellent problem-solving skills. To be successful as a Client Service Executive, you must have experience with: Excellent verbal and written communication skills. Three years previous experience in a customer service environment. Strong time management and organisational skills. A proactive and accountable approach to daily workloads. Some other highly valued skills may include: Experience working in a financial services or investment environment (in a hands-on role). Experience in a back office position. Familiarity with corporate actions, client onboarding, or account servicing processes. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aug 06, 2026
Full time
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join Barclays as a Client Service Executive where you will be part of our dedicated Investment Servicing team. If you have a passion for delivering outstanding service and enjoy problem-solving, we want to hear from you! A typical day involves providing resolutions for customer queries/issues and personalising each interaction through the use of multiple communication channels. The role is fast-paced, highly collaborative and requires excellent problem-solving skills. To be successful as a Client Service Executive, you must have experience with: Excellent verbal and written communication skills. Three years previous experience in a customer service environment. Strong time management and organisational skills. A proactive and accountable approach to daily workloads. Some other highly valued skills may include: Experience working in a financial services or investment environment (in a hands-on role). Experience in a back office position. Familiarity with corporate actions, client onboarding, or account servicing processes. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
hackajob is collaborating with HSBC to connect them with exceptional professionals for this role. Senior Associate Director, Software Engineering In this role you will: Provide technical direction to ensure application build work aligns with our future-state architecture and technology stack Lead the evolution of our technology products from an internally hosted monolithic application landscape to a cloud-hosted, API-driven, micro-service, micro-front-end suite of applications Provide technical leadership throughout the technology delivery lifecycle, identifying and shaping technology solutions to meet customer needs and move us towards our future-state architecture Coach, manage and mentor technical resources across multiple development pods (teams), enhancing their technical capability Provide guidance and support adopting DevOps principles: CI/CD pipelines, automation, and fostering a culture of continuous improvement Keep technology expertise up to date in order to influence direction on tooling, technologies and security Working closely with Agile leads, Product Owner, Technical Leads, Data analysts, QA engineers, and Business Analysts throughout the project lifecycle. Performing & Leading Deployments to various environments using DevOps tools /CICD Pipelines.Technical Leadership skills to guide & mentor junior developers To be successful in this role you should meet the following requirements Strong backend engineering experience with Java, Spring Boot and SQL/PL/SQL.Front-end experience with React and/or Angular (micro front-end experience desirable) Microservice Architecture & development with SOLID design principles.Scripting capability in Bash/Shell and Python for automation and operational tasks. Strong experience with public cloud platforms (e.g., AWS, Google Cloud Platform, AliCloud). Strong database experience (e.g., PostgreSQL, MySQL, BigQuery) with excellent SQL/PLSQL skills.Containerisation and orchestration experience (Docker, Kubernetes/GKE) Security (IAM, roles, service accounts, entitlements, code & container scanning)CI/CD Pipelines.DevOps practices & principlesExposure to tools such as Terraform, Jenkins, Ansible, Nexus etc.Experience with Kafka and Event messaging technologies.Strong architecture and design skills. Agile development principles & tools (Scrum, Jira, Confluence)Exposure to service management and production support practices (e.g., incident/change/problem management) Awareness of Agentic/AI-assisted engineering practicesAbility to work in a large IT project with development experience in a Banking and/or Financial Crime Risk project.Willingness to adapt and learn new technologies.Willingness to take ownership of tasks. Strong collaboration skills and experience working effectively in diverse, global teams.Excellent problem-solving skills and ability to work independently and as part of a team.
Aug 06, 2026
Full time
hackajob is collaborating with HSBC to connect them with exceptional professionals for this role. Senior Associate Director, Software Engineering In this role you will: Provide technical direction to ensure application build work aligns with our future-state architecture and technology stack Lead the evolution of our technology products from an internally hosted monolithic application landscape to a cloud-hosted, API-driven, micro-service, micro-front-end suite of applications Provide technical leadership throughout the technology delivery lifecycle, identifying and shaping technology solutions to meet customer needs and move us towards our future-state architecture Coach, manage and mentor technical resources across multiple development pods (teams), enhancing their technical capability Provide guidance and support adopting DevOps principles: CI/CD pipelines, automation, and fostering a culture of continuous improvement Keep technology expertise up to date in order to influence direction on tooling, technologies and security Working closely with Agile leads, Product Owner, Technical Leads, Data analysts, QA engineers, and Business Analysts throughout the project lifecycle. Performing & Leading Deployments to various environments using DevOps tools /CICD Pipelines.Technical Leadership skills to guide & mentor junior developers To be successful in this role you should meet the following requirements Strong backend engineering experience with Java, Spring Boot and SQL/PL/SQL.Front-end experience with React and/or Angular (micro front-end experience desirable) Microservice Architecture & development with SOLID design principles.Scripting capability in Bash/Shell and Python for automation and operational tasks. Strong experience with public cloud platforms (e.g., AWS, Google Cloud Platform, AliCloud). Strong database experience (e.g., PostgreSQL, MySQL, BigQuery) with excellent SQL/PLSQL skills.Containerisation and orchestration experience (Docker, Kubernetes/GKE) Security (IAM, roles, service accounts, entitlements, code & container scanning)CI/CD Pipelines.DevOps practices & principlesExposure to tools such as Terraform, Jenkins, Ansible, Nexus etc.Experience with Kafka and Event messaging technologies.Strong architecture and design skills. Agile development principles & tools (Scrum, Jira, Confluence)Exposure to service management and production support practices (e.g., incident/change/problem management) Awareness of Agentic/AI-assisted engineering practicesAbility to work in a large IT project with development experience in a Banking and/or Financial Crime Risk project.Willingness to adapt and learn new technologies.Willingness to take ownership of tasks. Strong collaboration skills and experience working effectively in diverse, global teams.Excellent problem-solving skills and ability to work independently and as part of a team.
Spectrum IT are supporting a Southampton client on a new opportunity for an experienced AI Business Analyst. You'll be work between the business, data and technology teams and help identify opportunities where Artificial Intelligence can deliver measurable business value. You'll supporting initiatives across Generative AI, intelligent automation, analytics and machine learning. joining a growing tech function, you'll play a key role in delivering AI-enabled business transformation. You'll partner with business stakeholders, technology teams, data specialists and third-party vendors to shape AI solutions from initial concept through to implementation and business adoption. Key Responsibilities Business Analysis & AI Use Case Development Work proactively with business stakeholders to identify opportunities where AI, automation and analytics can improve business processes, decision making and operational efficiency. Facilitate workshops, discovery sessions and stakeholder interviews to understand business challenges and define AI-enabled opportunities. Translate business needs into clear functional and non-functional requirements. Define AI-specific requirements including data inputs, expected outputs, controls, governance and appropriate levels of human oversight. Develop business cases for AI initiatives, assessing feasibility, business value, costs, benefits and expected return on investment. Support the prioritisation of AI initiatives based on business value, complexity, risk and organisational readiness. Requirements Gathering & Solution Definition Lead requirements gathering activities throughout the project lifecycle. Produce high-quality business requirements, user stories, process maps, functional specifications and supporting documentation. Define acceptance criteria and maintain full traceability between business requirements, solution design, testing and delivered outcomes. Work closely with internal technology teams, data specialists and third-party suppliers to ensure business requirements are accurately interpreted and delivered. Assess the impact of AI-enabled solutions on existing business processes, operating models, governance and user responsibilities. Support options analysis and contribute towards the evaluation and selection of AI platforms, technologies and vendor solutions. Data & AI Readiness Assess whether business data is suitable to support AI initiatives, considering data availability, quality, structure and completeness. Work alongside technical teams to define data requirements, data flows and governance standards. Support data preparation, validation and quality assurance activities prior to AI implementation. Ensure AI initiatives align with data protection legislation, information security policies, privacy requirements and wider regulatory obligations. Promote best practice around responsible and effective use of business data within AI solutions. Stakeholder Management & Business Change Build strong relationships with stakeholders across business functions, technology, data. Lead workshops, working groups and decision-making sessions to drive consensus. Produce clear documentation and reporting suitable for both technical and non-technical audiences, including senior leadership. Support business change activities including impact assessments, communications planning and user adoption of AI-enabled processes. Testing, Validation & Implementation Produce test strategies and test plans aligned to business requirements. Lead User Acceptance Testing (UAT), including creation of test scenarios, execution support and defect management. Validate AI-generated outputs from a business perspective, ensuring they are accurate. Ensure complete traceability between requirements, testing and delivered functionality. Support implementation activities and transition of solutions into Business-as-Usual operations. Governance, Risk & Continuous Improvement Identify and manage risks associated with AI initiatives. Support governance activities including documentation, approvals, audit requirements and project controls. Ensure AI solutions comply with internal governance standards, information security policies, data protection legislation and responsible AI principles. Contribute to the development of AI delivery standards, frameworks and best practice. Share knowledge and provide guidance to junior Business Analysts and Subject Matter Experts involved in AI initiatives. Continuously identify opportunities to improve business processes and maximise value from AI technologies. Skills & Experience At least 5 years' commercial experience as a Business Analyst delivering technology and business change projects. Previous experience working on AI & digital transformation projects. Proven experience delivering digital transformation, system implementation or business improvement programmes. Strong understanding of Business Analysis methodologies, tools and best practice. Good understanding of Artificial Intelligence concepts, including Generative AI, Machine Learning, intelligent automation and data-driven decision making. Strong data literacy with experience analysing data quality, structures, governance and reporting requirements. Experience working within a regulated environment such as Legal, Financial Services, Professional Services or similar. Excellent stakeholder management skills with experience engaging senior business and technical stakeholders. Strong analytical, problem-solving and decision-making abilities. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Aug 06, 2026
Full time
Spectrum IT are supporting a Southampton client on a new opportunity for an experienced AI Business Analyst. You'll be work between the business, data and technology teams and help identify opportunities where Artificial Intelligence can deliver measurable business value. You'll supporting initiatives across Generative AI, intelligent automation, analytics and machine learning. joining a growing tech function, you'll play a key role in delivering AI-enabled business transformation. You'll partner with business stakeholders, technology teams, data specialists and third-party vendors to shape AI solutions from initial concept through to implementation and business adoption. Key Responsibilities Business Analysis & AI Use Case Development Work proactively with business stakeholders to identify opportunities where AI, automation and analytics can improve business processes, decision making and operational efficiency. Facilitate workshops, discovery sessions and stakeholder interviews to understand business challenges and define AI-enabled opportunities. Translate business needs into clear functional and non-functional requirements. Define AI-specific requirements including data inputs, expected outputs, controls, governance and appropriate levels of human oversight. Develop business cases for AI initiatives, assessing feasibility, business value, costs, benefits and expected return on investment. Support the prioritisation of AI initiatives based on business value, complexity, risk and organisational readiness. Requirements Gathering & Solution Definition Lead requirements gathering activities throughout the project lifecycle. Produce high-quality business requirements, user stories, process maps, functional specifications and supporting documentation. Define acceptance criteria and maintain full traceability between business requirements, solution design, testing and delivered outcomes. Work closely with internal technology teams, data specialists and third-party suppliers to ensure business requirements are accurately interpreted and delivered. Assess the impact of AI-enabled solutions on existing business processes, operating models, governance and user responsibilities. Support options analysis and contribute towards the evaluation and selection of AI platforms, technologies and vendor solutions. Data & AI Readiness Assess whether business data is suitable to support AI initiatives, considering data availability, quality, structure and completeness. Work alongside technical teams to define data requirements, data flows and governance standards. Support data preparation, validation and quality assurance activities prior to AI implementation. Ensure AI initiatives align with data protection legislation, information security policies, privacy requirements and wider regulatory obligations. Promote best practice around responsible and effective use of business data within AI solutions. Stakeholder Management & Business Change Build strong relationships with stakeholders across business functions, technology, data. Lead workshops, working groups and decision-making sessions to drive consensus. Produce clear documentation and reporting suitable for both technical and non-technical audiences, including senior leadership. Support business change activities including impact assessments, communications planning and user adoption of AI-enabled processes. Testing, Validation & Implementation Produce test strategies and test plans aligned to business requirements. Lead User Acceptance Testing (UAT), including creation of test scenarios, execution support and defect management. Validate AI-generated outputs from a business perspective, ensuring they are accurate. Ensure complete traceability between requirements, testing and delivered functionality. Support implementation activities and transition of solutions into Business-as-Usual operations. Governance, Risk & Continuous Improvement Identify and manage risks associated with AI initiatives. Support governance activities including documentation, approvals, audit requirements and project controls. Ensure AI solutions comply with internal governance standards, information security policies, data protection legislation and responsible AI principles. Contribute to the development of AI delivery standards, frameworks and best practice. Share knowledge and provide guidance to junior Business Analysts and Subject Matter Experts involved in AI initiatives. Continuously identify opportunities to improve business processes and maximise value from AI technologies. Skills & Experience At least 5 years' commercial experience as a Business Analyst delivering technology and business change projects. Previous experience working on AI & digital transformation projects. Proven experience delivering digital transformation, system implementation or business improvement programmes. Strong understanding of Business Analysis methodologies, tools and best practice. Good understanding of Artificial Intelligence concepts, including Generative AI, Machine Learning, intelligent automation and data-driven decision making. Strong data literacy with experience analysing data quality, structures, governance and reporting requirements. Experience working within a regulated environment such as Legal, Financial Services, Professional Services or similar. Excellent stakeholder management skills with experience engaging senior business and technical stakeholders. Strong analytical, problem-solving and decision-making abilities. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Senior Security Engineering Team Lead Leeds (Home with 1 HQ visit per quarter) Up to 82,500 (NEG) + Excellent Benefits Are you an experienced Security Engineer ready to lead from the front? We're supporting a leading international managed technology organisation in the search for a Senior Security Engineering Team Lead to head a dedicated cyber security engineering function supporting a major enterprise customer operating within a highly regulated environment. This is far more than a traditional management role. You'll remain hands-on, acting as the technical authority for Microsoft security technologies whilst leading a team of experienced Security Analysts and Engineers responsible for protecting a critical customer environment. If you're passionate about Microsoft security, detection engineering, automation and mentoring technical teams, this is an opportunity to influence the direction of an enterprise-scale security operation. The Opportunity As the technical lead for the Security Engineering function, you'll own the security platform estate, providing architectural guidance, driving continuous improvement and acting as the primary escalation point for complex cyber security incidents. You'll combine strategic leadership with hands-on engineering, working closely with Security Analysts, Infrastructure teams and customer stakeholders to ensure security platforms remain resilient, effective and continually evolving. This is an excellent opportunity to join an organisation that invests heavily in technology, professional development and long-term career progression whilst working with some of the latest Microsoft security technologies. Key Responsibilities Lead and develop a team of Security Engineers and Security Analysts Act as the senior technical escalation point for complex cyber security incidents Own the configuration, maintenance and optimisation of the Microsoft security platform Drive detection engineering, rule tuning and continuous platform improvement Lead SIEM and SOAR engineering activities, including automation and Logic Apps Oversee log ingestion, telemetry quality and detection coverage Support vulnerability management and exposure management tooling Work closely with customers and internal technical teams on security architecture and platform improvements Mentor engineers and analysts, helping raise technical capability across the team Contribute to platform roadmaps, governance, documentation and service improvements Technology Environment You'll work across a modern Microsoft-centric cyber security stack including: Microsoft Defender XDR Defender for Endpoint Defender for Identity Microsoft Sentinel Logic Apps SOAR Automation Microsoft Purview Qualys XM Cyber CyberArk Detection Engineering KQL Threat Hunting Platform Engineering About You We're looking for someone who combines deep technical expertise with natural leadership skills. You'll likely have experience in areas such as: Security Engineering Detection Engineering SOC Engineering Microsoft Security Security Platform Management Cyber Security Architecture Security Automation Team Leadership You'll also possess: Expert knowledge of Microsoft Defender technologies Strong Microsoft Sentinel experience Experience building or improving security detections Knowledge of SOAR and security automation Experience within regulated or enterprise environments Excellent stakeholder management and communication skills Previous leadership or mentoring experience Why Apply? This organisation is recognised as one of the world's leading managed technology providers, delivering cloud, cyber security, data and digital workplace solutions to thousands of enterprise customers across multiple countries. It combines the scale of an international business with a culture that genuinely invests in its people through continuous learning, technical certifications, structured development programmes and internal career progression. You'll be joining at an exciting stage of growth, leading a newly established security capability supporting a strategic customer where you'll have genuine influence over both the technology roadmap and the development of your team. Package Salary up to 82,500 (NEG) Home working with one visit to HQ per quarter Excellent benefits package Significant investment in training and certifications Career progression opportunities Opportunity to work with enterprise Microsoft security technologies Technical leadership role with genuine strategic influence
Aug 06, 2026
Full time
Senior Security Engineering Team Lead Leeds (Home with 1 HQ visit per quarter) Up to 82,500 (NEG) + Excellent Benefits Are you an experienced Security Engineer ready to lead from the front? We're supporting a leading international managed technology organisation in the search for a Senior Security Engineering Team Lead to head a dedicated cyber security engineering function supporting a major enterprise customer operating within a highly regulated environment. This is far more than a traditional management role. You'll remain hands-on, acting as the technical authority for Microsoft security technologies whilst leading a team of experienced Security Analysts and Engineers responsible for protecting a critical customer environment. If you're passionate about Microsoft security, detection engineering, automation and mentoring technical teams, this is an opportunity to influence the direction of an enterprise-scale security operation. The Opportunity As the technical lead for the Security Engineering function, you'll own the security platform estate, providing architectural guidance, driving continuous improvement and acting as the primary escalation point for complex cyber security incidents. You'll combine strategic leadership with hands-on engineering, working closely with Security Analysts, Infrastructure teams and customer stakeholders to ensure security platforms remain resilient, effective and continually evolving. This is an excellent opportunity to join an organisation that invests heavily in technology, professional development and long-term career progression whilst working with some of the latest Microsoft security technologies. Key Responsibilities Lead and develop a team of Security Engineers and Security Analysts Act as the senior technical escalation point for complex cyber security incidents Own the configuration, maintenance and optimisation of the Microsoft security platform Drive detection engineering, rule tuning and continuous platform improvement Lead SIEM and SOAR engineering activities, including automation and Logic Apps Oversee log ingestion, telemetry quality and detection coverage Support vulnerability management and exposure management tooling Work closely with customers and internal technical teams on security architecture and platform improvements Mentor engineers and analysts, helping raise technical capability across the team Contribute to platform roadmaps, governance, documentation and service improvements Technology Environment You'll work across a modern Microsoft-centric cyber security stack including: Microsoft Defender XDR Defender for Endpoint Defender for Identity Microsoft Sentinel Logic Apps SOAR Automation Microsoft Purview Qualys XM Cyber CyberArk Detection Engineering KQL Threat Hunting Platform Engineering About You We're looking for someone who combines deep technical expertise with natural leadership skills. You'll likely have experience in areas such as: Security Engineering Detection Engineering SOC Engineering Microsoft Security Security Platform Management Cyber Security Architecture Security Automation Team Leadership You'll also possess: Expert knowledge of Microsoft Defender technologies Strong Microsoft Sentinel experience Experience building or improving security detections Knowledge of SOAR and security automation Experience within regulated or enterprise environments Excellent stakeholder management and communication skills Previous leadership or mentoring experience Why Apply? This organisation is recognised as one of the world's leading managed technology providers, delivering cloud, cyber security, data and digital workplace solutions to thousands of enterprise customers across multiple countries. It combines the scale of an international business with a culture that genuinely invests in its people through continuous learning, technical certifications, structured development programmes and internal career progression. You'll be joining at an exciting stage of growth, leading a newly established security capability supporting a strategic customer where you'll have genuine influence over both the technology roadmap and the development of your team. Package Salary up to 82,500 (NEG) Home working with one visit to HQ per quarter Excellent benefits package Significant investment in training and certifications Career progression opportunities Opportunity to work with enterprise Microsoft security technologies Technical leadership role with genuine strategic influence
Mid-Level Business Analyst 45,000 - 55,000 (plus bonus) Manchester - Hybrid Are you an ambitious Business Analyst who wants more ownership, visibility and influence? I am working with a wonderful rapidly growing organisation that is reshaping how it delivers services to hundreds of thousands of customers. As the business expands, it is building a modern delivery function designed around agile, cross-functional squads and it needs adaptable Business Analysts who can help drive that growth. You won't be joining a traditional environment where change is slowed down by layers of approval. You'll work closely with decision-makers, take ideas from initial problem through to implementation, and see the direct impact of the solutions you help create. What You'll Be Doing Take ownership of business problems and help turn them into practical, deliverable solutions. Work closely with operational teams, senior stakeholders, Project Managers and Developers. Run focused workshops to understand challenges, define requirements and agree priorities. Break complex requirements into clear user stories and manageable pieces of work. Help squads define minimum viable solutions that can be delivered quickly and improved over time. Support projects throughout the full delivery lifecycle rather than handing requirements over and stepping away. Create test plans, complete QA activity and guide business users confidently through UAT. Support the implementation and adoption of new processes and platform functionality. Produce clear user guides, training materials and straightforward explanations of proposed changes. Identify risks, dependencies and opportunities while keeping stakeholders informed of progress. Challenge established ways of working and bring forward ideas for improvement, automation and innovation. What We're Looking For Experience in a Business Analyst position. Experience working in a fast-moving, changing or growing organisation. A proactive mindset and the confidence to take responsibility for delivering outcomes. Strong requirements-gathering, workshop facilitation and stakeholder-management skills. Practical experience supporting testing, QA and business UAT. An understanding of the software development lifecycle and how Business Analysts contribute throughout it. The ability to work effectively with both technical and non-technical colleagues. Confidence managing several priorities without relying on rigid processes. A collaborative style combined with the willingness to challenge ideas constructively. The motivation to continue developing and progress as the delivery function grows. Experience within an SME or scale-up environment (desirable) Why Join? Make a visible impact You'll work in a business where individual contributions are noticed. The organisation is large enough to invest in meaningful technology and transformation, but small enough for you to build relationships across the company and influence important decisions. Develop beyond a traditional BA remit You'll gain exposure across requirements, delivery, testing, implementation, user adoption and continuous improvement. This is an opportunity to develop into a rounded Business Analyst rather than being restricted to producing documentation. Work at pace Decisions can be made quickly, priorities move and teams are encouraged to find practical solutions. The environment will suit someone energised by momentum rather than frustrated by change. Help shape a growing function The Business Solutions team is expanding significantly. As the squad model develops, there will be opportunities to influence delivery practices, take on greater responsibility and progress alongside the function. Gain exposure to modern technology You'll contribute to work involving AI, automation, digital platforms and third-party technology providers. The focus is not on implementing technology for its own sake, but on finding smarter ways to solve genuine business problems. Package: 45,000 - 55,000 base salary Discretionary Bonus Regular Salary reviews Hybrid working, with three days per week in the Manchester office. 25 days' holiday plus bank holidays. Modern office environment with free barista coffee. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 06, 2026
Full time
Mid-Level Business Analyst 45,000 - 55,000 (plus bonus) Manchester - Hybrid Are you an ambitious Business Analyst who wants more ownership, visibility and influence? I am working with a wonderful rapidly growing organisation that is reshaping how it delivers services to hundreds of thousands of customers. As the business expands, it is building a modern delivery function designed around agile, cross-functional squads and it needs adaptable Business Analysts who can help drive that growth. You won't be joining a traditional environment where change is slowed down by layers of approval. You'll work closely with decision-makers, take ideas from initial problem through to implementation, and see the direct impact of the solutions you help create. What You'll Be Doing Take ownership of business problems and help turn them into practical, deliverable solutions. Work closely with operational teams, senior stakeholders, Project Managers and Developers. Run focused workshops to understand challenges, define requirements and agree priorities. Break complex requirements into clear user stories and manageable pieces of work. Help squads define minimum viable solutions that can be delivered quickly and improved over time. Support projects throughout the full delivery lifecycle rather than handing requirements over and stepping away. Create test plans, complete QA activity and guide business users confidently through UAT. Support the implementation and adoption of new processes and platform functionality. Produce clear user guides, training materials and straightforward explanations of proposed changes. Identify risks, dependencies and opportunities while keeping stakeholders informed of progress. Challenge established ways of working and bring forward ideas for improvement, automation and innovation. What We're Looking For Experience in a Business Analyst position. Experience working in a fast-moving, changing or growing organisation. A proactive mindset and the confidence to take responsibility for delivering outcomes. Strong requirements-gathering, workshop facilitation and stakeholder-management skills. Practical experience supporting testing, QA and business UAT. An understanding of the software development lifecycle and how Business Analysts contribute throughout it. The ability to work effectively with both technical and non-technical colleagues. Confidence managing several priorities without relying on rigid processes. A collaborative style combined with the willingness to challenge ideas constructively. The motivation to continue developing and progress as the delivery function grows. Experience within an SME or scale-up environment (desirable) Why Join? Make a visible impact You'll work in a business where individual contributions are noticed. The organisation is large enough to invest in meaningful technology and transformation, but small enough for you to build relationships across the company and influence important decisions. Develop beyond a traditional BA remit You'll gain exposure across requirements, delivery, testing, implementation, user adoption and continuous improvement. This is an opportunity to develop into a rounded Business Analyst rather than being restricted to producing documentation. Work at pace Decisions can be made quickly, priorities move and teams are encouraged to find practical solutions. The environment will suit someone energised by momentum rather than frustrated by change. Help shape a growing function The Business Solutions team is expanding significantly. As the squad model develops, there will be opportunities to influence delivery practices, take on greater responsibility and progress alongside the function. Gain exposure to modern technology You'll contribute to work involving AI, automation, digital platforms and third-party technology providers. The focus is not on implementing technology for its own sake, but on finding smarter ways to solve genuine business problems. Package: 45,000 - 55,000 base salary Discretionary Bonus Regular Salary reviews Hybrid working, with three days per week in the Manchester office. 25 days' holiday plus bank holidays. Modern office environment with free barista coffee. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Role Overview We are seeking an IT & Telephony Support Analyst to support the review and analysis of PSTN (Public Switched Telephone Network) lines across NHG sites. This role involves visiting multiple locations to identify where telephone lines are installed, determine their purpose, and document the equipment and services associated with each line. The ideal candidate will have a blend of administrative, communication, and technical IT skills, with experience in telephony and networking. This is a hands-on role that requires site visits, stakeholder engagement, and accurate data collection. Key Responsibilities Conduct site visits across NHG locations to investigate and assess PSTN telephone lines. Identify the location, purpose, and usage of each telephone line. Record and document telephony equipment and services in use. Gather and validate information relating to telephone contracts and associated infrastructure. Liaise with site contacts and business stakeholders to obtain and verify information. Maintain accurate records and produce clear documentation of findings. Support the review of the organisation's telephony estate and recommend updates where appropriate. Ensure all collected information is accurate, complete, and communicated effectively to project stakeholders. Required Skills & Experience Experience working in an IT support, infrastructure, or telephony-related role. Good understanding of PSTN/telephony systems. Basic IT networking knowledge, including: IP networking Network patching Configuring IP phones Strong administrative skills with excellent attention to detail. Excellent communication and stakeholder engagement skills. Ability to work independently and manage visits across multiple sites. Full UK driving licence and willingness to travel between NHG locations (preferred). Desirable Skills Previous experience working with telephone infrastructure audits or migrations. Knowledge of VoIP or IP telephony environments. Experience documenting IT assets or telecommunications infrastructure. GCS is acting as an Employment Business in relation to this vacancy.
Aug 06, 2026
Contractor
Role Overview We are seeking an IT & Telephony Support Analyst to support the review and analysis of PSTN (Public Switched Telephone Network) lines across NHG sites. This role involves visiting multiple locations to identify where telephone lines are installed, determine their purpose, and document the equipment and services associated with each line. The ideal candidate will have a blend of administrative, communication, and technical IT skills, with experience in telephony and networking. This is a hands-on role that requires site visits, stakeholder engagement, and accurate data collection. Key Responsibilities Conduct site visits across NHG locations to investigate and assess PSTN telephone lines. Identify the location, purpose, and usage of each telephone line. Record and document telephony equipment and services in use. Gather and validate information relating to telephone contracts and associated infrastructure. Liaise with site contacts and business stakeholders to obtain and verify information. Maintain accurate records and produce clear documentation of findings. Support the review of the organisation's telephony estate and recommend updates where appropriate. Ensure all collected information is accurate, complete, and communicated effectively to project stakeholders. Required Skills & Experience Experience working in an IT support, infrastructure, or telephony-related role. Good understanding of PSTN/telephony systems. Basic IT networking knowledge, including: IP networking Network patching Configuring IP phones Strong administrative skills with excellent attention to detail. Excellent communication and stakeholder engagement skills. Ability to work independently and manage visits across multiple sites. Full UK driving licence and willingness to travel between NHG locations (preferred). Desirable Skills Previous experience working with telephone infrastructure audits or migrations. Knowledge of VoIP or IP telephony environments. Experience documenting IT assets or telecommunications infrastructure. GCS is acting as an Employment Business in relation to this vacancy.
This role provides key support to the Asset Management team in a specialist Hotel Real Estate Investor. You will be responsible for producing meaningful analysis to support operational and financial decision-making, reporting / forecasting and assisting with investment, Re-Fi and disposal activities. Client Details Our client is a dynamic hospitality investment platform, focused on unlocking value and driving performance across a quality hotel portfolio in London, Europe & the U.S. This is an excellent opportunity to join a commercially minded team and gain broad exposure to asset management and strategic projects. Description Asset Management & Financial Analysis Develop and maintain analytical tools to evaluate hotel operational performance. Analyse and benchmark operating results against budgets, forecasts, market performance and key performance indicators. Support the development and implementation of value-enhancing asset strategies. Prepare weekly, monthly and quarterly performance reporting. Participate in annual business planning and budgeting processes. Assist in identifying portfolio risks and implementing mitigation strategies. Develop forecasting models and sensitivity analyses. Support business case preparation for capital projects and investment initiatives. Produce presentations, reports and shareholder materials. Conduct market, operational and industry research. Support capital expenditure planning and reporting. Maintain reporting structures, documentation and data integrity. Assist with contract compliance reviews and agreement tracking. Manage action plans and follow-up processes relating to asset management initiatives. Support business intelligence and reporting platform administration. Investment, Disposal & Financing Support Build and maintain detailed financial models, cash flow analyses and investment appraisals. Assist with acquisition, refinancing and disposal activities. Undertake market and competitor research, including site visits where required. Analyse renovation and capital expenditure opportunities. Support due diligence processes and management of virtual data rooms. Assist with investment presentations and investor reporting. Prepare investment memo's, teaser documents and presentation materials. Support lender reporting requirements. Contribute to investment committee reporting and portfolio performance monitoring. Assist in the design and development of business intelligence dashboards and reporting solutions. Research new technologies and analytical methodologies to improve reporting and business performance. Profile The successful Hotel Real Estate Asset Management Analyst should have: Bachelor's degree in Hotel Management, Real Estate, Real Estate Finance, Business Administration or a related discipline. Hospitality-related qualifications, experience and a demonstrable passion for the Hotel industry will be advantageous. Minimum of 2 year's experience within hotel operations, hospitality finance, asset management, real estate investment or a related field. Understanding of hospitality industry performance metrics and investment return principles. Advanced Excel and financial modelling skills. Experience using hospitality bench-marking and reporting platforms desirable. Strong analytical and problem-solving ability. Excellent written and verbal communication skills. Understanding of hotel accounting and operational performance drivers. Strong attention to detail and commitment to data accuracy. Ability to work independently and manage multiple priorities. Professional and collaborative approach. High levels of integrity and confidentiality. Enthusiastic, proactive and commercially minded. Willingness to travel when required. Job Offer Fixed Comp: 55,000 - 60,000 Bonus Benefits
Aug 06, 2026
Full time
This role provides key support to the Asset Management team in a specialist Hotel Real Estate Investor. You will be responsible for producing meaningful analysis to support operational and financial decision-making, reporting / forecasting and assisting with investment, Re-Fi and disposal activities. Client Details Our client is a dynamic hospitality investment platform, focused on unlocking value and driving performance across a quality hotel portfolio in London, Europe & the U.S. This is an excellent opportunity to join a commercially minded team and gain broad exposure to asset management and strategic projects. Description Asset Management & Financial Analysis Develop and maintain analytical tools to evaluate hotel operational performance. Analyse and benchmark operating results against budgets, forecasts, market performance and key performance indicators. Support the development and implementation of value-enhancing asset strategies. Prepare weekly, monthly and quarterly performance reporting. Participate in annual business planning and budgeting processes. Assist in identifying portfolio risks and implementing mitigation strategies. Develop forecasting models and sensitivity analyses. Support business case preparation for capital projects and investment initiatives. Produce presentations, reports and shareholder materials. Conduct market, operational and industry research. Support capital expenditure planning and reporting. Maintain reporting structures, documentation and data integrity. Assist with contract compliance reviews and agreement tracking. Manage action plans and follow-up processes relating to asset management initiatives. Support business intelligence and reporting platform administration. Investment, Disposal & Financing Support Build and maintain detailed financial models, cash flow analyses and investment appraisals. Assist with acquisition, refinancing and disposal activities. Undertake market and competitor research, including site visits where required. Analyse renovation and capital expenditure opportunities. Support due diligence processes and management of virtual data rooms. Assist with investment presentations and investor reporting. Prepare investment memo's, teaser documents and presentation materials. Support lender reporting requirements. Contribute to investment committee reporting and portfolio performance monitoring. Assist in the design and development of business intelligence dashboards and reporting solutions. Research new technologies and analytical methodologies to improve reporting and business performance. Profile The successful Hotel Real Estate Asset Management Analyst should have: Bachelor's degree in Hotel Management, Real Estate, Real Estate Finance, Business Administration or a related discipline. Hospitality-related qualifications, experience and a demonstrable passion for the Hotel industry will be advantageous. Minimum of 2 year's experience within hotel operations, hospitality finance, asset management, real estate investment or a related field. Understanding of hospitality industry performance metrics and investment return principles. Advanced Excel and financial modelling skills. Experience using hospitality bench-marking and reporting platforms desirable. Strong analytical and problem-solving ability. Excellent written and verbal communication skills. Understanding of hotel accounting and operational performance drivers. Strong attention to detail and commitment to data accuracy. Ability to work independently and manage multiple priorities. Professional and collaborative approach. High levels of integrity and confidentiality. Enthusiastic, proactive and commercially minded. Willingness to travel when required. Job Offer Fixed Comp: 55,000 - 60,000 Bonus Benefits
Amtis professional Ltd
Chelmsley Wood, Warwickshire
Oracle Fusion HCM Systems Analyst Permanent, mainly remote, occasional on-site £(phone number removed) An established organisation is looking for a Oracle Fusion HCM and Payroll Analyst to join its Business Systems team supporting a large-scale Oracle Fusion HR systems environment. This role will focus on the ongoing support, optimisation, and continuous improvement of Oracle Fusion HCM and Payroll modules, while also supporting quarterly releases, testing cycles, and system enhancements. You ll work closely with HR, Payroll, IT teams, and support partners to ensure the platform continues to operate effectively and evolves with business requirements. Key Responsibilities Provide support for Oracle Fusion HCM & Payroll Support quarterly Oracle release reviews, testing, and deployments Maintain and configure Oracle Fusion modules including Core HR, Payroll, Benefits, Recruit, Learn, Time & Absence, and Remuneration Assist with issue resolution and continuous improvement initiatives Maintain testing documentation and release plans Support integrations and system data flows Deliver guidance and training to HR and Payroll users Manage incidents and updates through ServiceNow Experience Required 3+ years experience within an Oracle support environment Strong Oracle Fusion HCM & Payroll functional support experience Experience supporting quarterly Oracle release cycles Background in customer support and incident management Strong communication and stakeholder engagement skills Ability to work collaboratively across business and IT teams Desirable Experience Agile or Waterfall project methodology exposure Previous project delivery experience HR, Payroll, IT, or Business Systems related qualification Exposure to Oracle Redwood functionality Why Apply? Opportunity to work within a large-scale Oracle Fusion environment Long-term career development opportunities Flexible/agile working approach Strong investment in employee wellbeing and training Exposure to enterprise transformation and continual improvement projects If you d like to hear more, apply now or get in touch for a confidential discussion
Aug 06, 2026
Full time
Oracle Fusion HCM Systems Analyst Permanent, mainly remote, occasional on-site £(phone number removed) An established organisation is looking for a Oracle Fusion HCM and Payroll Analyst to join its Business Systems team supporting a large-scale Oracle Fusion HR systems environment. This role will focus on the ongoing support, optimisation, and continuous improvement of Oracle Fusion HCM and Payroll modules, while also supporting quarterly releases, testing cycles, and system enhancements. You ll work closely with HR, Payroll, IT teams, and support partners to ensure the platform continues to operate effectively and evolves with business requirements. Key Responsibilities Provide support for Oracle Fusion HCM & Payroll Support quarterly Oracle release reviews, testing, and deployments Maintain and configure Oracle Fusion modules including Core HR, Payroll, Benefits, Recruit, Learn, Time & Absence, and Remuneration Assist with issue resolution and continuous improvement initiatives Maintain testing documentation and release plans Support integrations and system data flows Deliver guidance and training to HR and Payroll users Manage incidents and updates through ServiceNow Experience Required 3+ years experience within an Oracle support environment Strong Oracle Fusion HCM & Payroll functional support experience Experience supporting quarterly Oracle release cycles Background in customer support and incident management Strong communication and stakeholder engagement skills Ability to work collaboratively across business and IT teams Desirable Experience Agile or Waterfall project methodology exposure Previous project delivery experience HR, Payroll, IT, or Business Systems related qualification Exposure to Oracle Redwood functionality Why Apply? Opportunity to work within a large-scale Oracle Fusion environment Long-term career development opportunities Flexible/agile working approach Strong investment in employee wellbeing and training Exposure to enterprise transformation and continual improvement projects If you d like to hear more, apply now or get in touch for a confidential discussion
QC Team Leader Dundee 45,000 - 50,000 + 5% Bonus + Excellent Benefits Are you an experienced Quality Control professional looking to take the next step in your leadership career? We're recruiting for a QC Team Leader to join a well-established pharmaceutical manufacturing business during an exciting period of investment and growth. This is an opportunity to lead a team of QC Analysts, play a key role in developing laboratory capability and help drive quality, compliance and continuous improvement across the site. This is a hands-on leadership role where you'll combine your technical laboratory knowledge with people management responsibilities, supporting the day-to-day operation of the QC laboratory whilst ensuring the highest standards of GMP and regulatory compliance. Key Responsibilities Lead, coach and develop a team of QC Analysts. Oversee day-to-day laboratory activities and workload planning. Review QC testing across raw materials, in-process, finished products and stability samples. Support investigations, CAPAs, change controls and continuous improvement activities. Ensure compliance with GMP, GLP and Data Integrity requirements. Review and update SOPs, analytical methods and laboratory documentation. Work closely with QA, Manufacturing and other departments to support operational priorities. Promote a positive quality culture and support ongoing team development. About You We're keen to speak with candidates who have: Experience leading or supervising a Quality Control laboratory team. A pharmaceutical manufacturing background. Strong knowledge of GMP and pharmaceutical quality standards. Experience of chromatography techniques such as HPLC and/or GC. Experience supporting investigations, CAPAs and quality systems. The ability to coach, develop and motivate others. A degree in a scientific discipline or equivalent industry experience. Package 45,000 - 50,000 basic salary 5% annual bonus Private medical insurance Medicash scheme 30 days' annual leave (inclusive of public holidays) 5% employer pension contribution Excellent long-term career development If you're looking for a leadership opportunity within a growing pharmaceutical manufacturing environment, we'd love to hear from you.
Aug 06, 2026
Full time
QC Team Leader Dundee 45,000 - 50,000 + 5% Bonus + Excellent Benefits Are you an experienced Quality Control professional looking to take the next step in your leadership career? We're recruiting for a QC Team Leader to join a well-established pharmaceutical manufacturing business during an exciting period of investment and growth. This is an opportunity to lead a team of QC Analysts, play a key role in developing laboratory capability and help drive quality, compliance and continuous improvement across the site. This is a hands-on leadership role where you'll combine your technical laboratory knowledge with people management responsibilities, supporting the day-to-day operation of the QC laboratory whilst ensuring the highest standards of GMP and regulatory compliance. Key Responsibilities Lead, coach and develop a team of QC Analysts. Oversee day-to-day laboratory activities and workload planning. Review QC testing across raw materials, in-process, finished products and stability samples. Support investigations, CAPAs, change controls and continuous improvement activities. Ensure compliance with GMP, GLP and Data Integrity requirements. Review and update SOPs, analytical methods and laboratory documentation. Work closely with QA, Manufacturing and other departments to support operational priorities. Promote a positive quality culture and support ongoing team development. About You We're keen to speak with candidates who have: Experience leading or supervising a Quality Control laboratory team. A pharmaceutical manufacturing background. Strong knowledge of GMP and pharmaceutical quality standards. Experience of chromatography techniques such as HPLC and/or GC. Experience supporting investigations, CAPAs and quality systems. The ability to coach, develop and motivate others. A degree in a scientific discipline or equivalent industry experience. Package 45,000 - 50,000 basic salary 5% annual bonus Private medical insurance Medicash scheme 30 days' annual leave (inclusive of public holidays) 5% employer pension contribution Excellent long-term career development If you're looking for a leadership opportunity within a growing pharmaceutical manufacturing environment, we'd love to hear from you.
Do you enjoy listening to customer conversations and understanding what great service looks like? Are you confident providing constructive feedback and helping teams improve their performance? If you're detail-oriented, quality-driven, and passionate about customer experience, this could be the role for you! We're seeking a proactive and analytical Call Quality Administrator to support our client's commitment to customer service excellence. You'll be responsible for monitoring and evaluating customer calls, identifying areas of success and improvement, and helping to ensure high standards are maintained across the business. This is an important role that directly contributes to enhancing both customer experience and team performance. JOB TITLE: Call Quality Administrator PERKS: Working in a supportive and collaborative working environment, 25 days' holiday plus bank holidays (increasing with length of service), your birthday off, and a Christmas shutdown. Additional benefits include early finish Fridays, a modern Bournemouth office, regular staff awards and social events, ongoing training and development opportunities, and access to discounts at a range of popular retailers. COMPANY: Telecoms CONTRACT : Permanent HOURS: 9am - 5pm Monday to Friday START : ASAP SALARY: 28,000 LOCATION: Bournemouth CULTURE: Vibrant, successful and thriving team THE ROLE: Monitor and evaluate calls for quality, compliance, and customer experience. Provide actionable feedback to agents and management to improve performance. Develop and maintain call quality standards and evaluation criteria. Analyse call data trends to identify areas for improvement. Collaborate with training and operations teams to implement quality improvement strategies. Maintain accurate records of quality assessments EXPERIENCE: Previous experience in a call quality, quality assurance, customer service, or similar role. Experience reviewing customer interactions and assessing calls against quality standards. Strong analytical skills with the ability to identify trends, opportunities for improvement, and areas of best practice. Confidence in delivering clear, constructive, and professional feedback to support performance improvement. Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 06, 2026
Full time
Do you enjoy listening to customer conversations and understanding what great service looks like? Are you confident providing constructive feedback and helping teams improve their performance? If you're detail-oriented, quality-driven, and passionate about customer experience, this could be the role for you! We're seeking a proactive and analytical Call Quality Administrator to support our client's commitment to customer service excellence. You'll be responsible for monitoring and evaluating customer calls, identifying areas of success and improvement, and helping to ensure high standards are maintained across the business. This is an important role that directly contributes to enhancing both customer experience and team performance. JOB TITLE: Call Quality Administrator PERKS: Working in a supportive and collaborative working environment, 25 days' holiday plus bank holidays (increasing with length of service), your birthday off, and a Christmas shutdown. Additional benefits include early finish Fridays, a modern Bournemouth office, regular staff awards and social events, ongoing training and development opportunities, and access to discounts at a range of popular retailers. COMPANY: Telecoms CONTRACT : Permanent HOURS: 9am - 5pm Monday to Friday START : ASAP SALARY: 28,000 LOCATION: Bournemouth CULTURE: Vibrant, successful and thriving team THE ROLE: Monitor and evaluate calls for quality, compliance, and customer experience. Provide actionable feedback to agents and management to improve performance. Develop and maintain call quality standards and evaluation criteria. Analyse call data trends to identify areas for improvement. Collaborate with training and operations teams to implement quality improvement strategies. Maintain accurate records of quality assessments EXPERIENCE: Previous experience in a call quality, quality assurance, customer service, or similar role. Experience reviewing customer interactions and assessing calls against quality standards. Strong analytical skills with the ability to identify trends, opportunities for improvement, and areas of best practice. Confidence in delivering clear, constructive, and professional feedback to support performance improvement. Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed). Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
BI Data Analyst (Power BI & Advanced Excel) - Banbury - Hybrid - 40,000 to 50,000 If you have a proven background in Power BI and advanced Excel and are a Data Analyst who loves turning data into clear, meaningful insight, this role gives you the space, ownership and visibility you've been looking for. Our client in Banbury wants someone who can shape how reporting works across the business. This opportunity will include extracting data, building dashboards and financial reporting to facilitate data-driven decision-making. What you'll be doing Using your expertise to extract, transform and validate data Creating engaging, visual dashboards in Power BI that help teams make more informed decisions Working directly with stakeholders to understand what they need and why Developing reporting solutions across Power BI Improving existing reporting processes and helping the business get more from its data What's in it for you A role where your work is visible, valued and genuinely influences decisions A supportive environment that encourages new ideas and better ways of working Hybrid working (3 days per week in the Banbury office) The chance to own BI projects end-to-end Your background Advanced Excel skills and confidence working with complex datasets Experience creating dashboards and visual reports Knowledge of Power BI, Jet (a plus) and Data Warehouse environments A collaborative approach and the ability to translate business needs into technical solutions For more information on this Banbury based BI Data Analyst (Power BI and Excel) opportunity please contact (see below) BI Data Analyst (Power BI and Excel) - Banbury - Hybrid - 40,000 to 50,000
Aug 06, 2026
Full time
BI Data Analyst (Power BI & Advanced Excel) - Banbury - Hybrid - 40,000 to 50,000 If you have a proven background in Power BI and advanced Excel and are a Data Analyst who loves turning data into clear, meaningful insight, this role gives you the space, ownership and visibility you've been looking for. Our client in Banbury wants someone who can shape how reporting works across the business. This opportunity will include extracting data, building dashboards and financial reporting to facilitate data-driven decision-making. What you'll be doing Using your expertise to extract, transform and validate data Creating engaging, visual dashboards in Power BI that help teams make more informed decisions Working directly with stakeholders to understand what they need and why Developing reporting solutions across Power BI Improving existing reporting processes and helping the business get more from its data What's in it for you A role where your work is visible, valued and genuinely influences decisions A supportive environment that encourages new ideas and better ways of working Hybrid working (3 days per week in the Banbury office) The chance to own BI projects end-to-end Your background Advanced Excel skills and confidence working with complex datasets Experience creating dashboards and visual reports Knowledge of Power BI, Jet (a plus) and Data Warehouse environments A collaborative approach and the ability to translate business needs into technical solutions For more information on this Banbury based BI Data Analyst (Power BI and Excel) opportunity please contact (see below) BI Data Analyst (Power BI and Excel) - Banbury - Hybrid - 40,000 to 50,000
Business Analyst (SC Cleared) 6 Month Initial Contract Hybrid / London VIQU are seeking an experienced SC Cleared Business Analyst to support a major technology and business transformation programme within a leading financial institution. Working across complex change initiatives, the successful Business Analyst will collaborate with business and technology stakeholders to define requirements, analyse processes, manage product backlogs, and support the delivery of strategic technology solutions. Role Responsibilities Elicit, analyse, document and manage complex business and solution requirements across large-scale transformation initiatives. Facilitate workshops and stakeholder sessions to gather requirements, validate solutions and build consensus. Produce key analysis artefacts including process maps, user stories, data models, acceptance criteria and business cases. Conduct current and future state analysis, impact assessments and business process improvement activities. Work closely with Product Managers, Development and Testing teams to define, prioritise and manage product backlogs. Support the successful delivery of technology and business change initiatives through effective stakeholder engagement and requirements traceability. Key Skills and Experience Required Proven experience as a Business Analyst within Banking, or Financial Services environments, with solid experience delivering change initiatives. Expertise in requirements gathering, process modelling, business analysis methodologies and stakeholder management. Expertise in at least one of the following areas: Financial Crime, ERP, Data Business Analysis, Risk & Collateral Management, Financial Markets & Post-Trade Operations, or CRM. Experience working across Agile, Product-led and/or Waterfall delivery environments. Ability to translate business requirements into user stories, acceptance criteria and detailed analysis artefacts. Strong analytical, problem-solving and communication skills, with the ability to engage technical and non-technical stakeholders. Role details: Job role: Business Analyst Job type: Contract Duration: 6-month initial contract Rate: £550 - £650 per day IR35 status: Inside IR35 Location: Hybrid London Security: SC Clearance Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Aug 06, 2026
Contractor
Business Analyst (SC Cleared) 6 Month Initial Contract Hybrid / London VIQU are seeking an experienced SC Cleared Business Analyst to support a major technology and business transformation programme within a leading financial institution. Working across complex change initiatives, the successful Business Analyst will collaborate with business and technology stakeholders to define requirements, analyse processes, manage product backlogs, and support the delivery of strategic technology solutions. Role Responsibilities Elicit, analyse, document and manage complex business and solution requirements across large-scale transformation initiatives. Facilitate workshops and stakeholder sessions to gather requirements, validate solutions and build consensus. Produce key analysis artefacts including process maps, user stories, data models, acceptance criteria and business cases. Conduct current and future state analysis, impact assessments and business process improvement activities. Work closely with Product Managers, Development and Testing teams to define, prioritise and manage product backlogs. Support the successful delivery of technology and business change initiatives through effective stakeholder engagement and requirements traceability. Key Skills and Experience Required Proven experience as a Business Analyst within Banking, or Financial Services environments, with solid experience delivering change initiatives. Expertise in requirements gathering, process modelling, business analysis methodologies and stakeholder management. Expertise in at least one of the following areas: Financial Crime, ERP, Data Business Analysis, Risk & Collateral Management, Financial Markets & Post-Trade Operations, or CRM. Experience working across Agile, Product-led and/or Waterfall delivery environments. Ability to translate business requirements into user stories, acceptance criteria and detailed analysis artefacts. Strong analytical, problem-solving and communication skills, with the ability to engage technical and non-technical stakeholders. Role details: Job role: Business Analyst Job type: Contract Duration: 6-month initial contract Rate: £550 - £650 per day IR35 status: Inside IR35 Location: Hybrid London Security: SC Clearance Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
DATA ANALYST 3-MONTH CONTRACT ON SITE - WARRINGTON .00 PER DAY (INSIDE) Your new role I am looking to recruit a Data Analyst to help drive smarter commercial decisions for our client on an initial 3-month contract basis. Sitting at the intersection of technology, operations and finance, you'll analyse transaction and performance data, build impactful dashboards, automate processes, and provide the insights that shape strategic decision-making. What you'll need to succeed The successful Data Analyst will be required to; Build and maintain Power BI dashboards and management reports. Develop automated data workflows and improve reporting efficiency. Ensure data accuracy through reconciliation and auditing activities. Present clear, actionable insights to senior stakeholders. Data Analysts wishing to apply must have the following key skills and background: Experience in a Data Analyst OR Financial Data Analyst role. Advanced Excel and Power BI skills. Strong SQL experience and confidence working with large datasets. Experience with enterprise data platforms (Sage 200 advantageous). Excellent analytical and communication skills. What you'll get in return This is an initial 3-month contract position - Full Time on Site (Warrington) and can pay between 350.00 to 400.00 Per Day (INSIDE) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 06, 2026
Contractor
DATA ANALYST 3-MONTH CONTRACT ON SITE - WARRINGTON .00 PER DAY (INSIDE) Your new role I am looking to recruit a Data Analyst to help drive smarter commercial decisions for our client on an initial 3-month contract basis. Sitting at the intersection of technology, operations and finance, you'll analyse transaction and performance data, build impactful dashboards, automate processes, and provide the insights that shape strategic decision-making. What you'll need to succeed The successful Data Analyst will be required to; Build and maintain Power BI dashboards and management reports. Develop automated data workflows and improve reporting efficiency. Ensure data accuracy through reconciliation and auditing activities. Present clear, actionable insights to senior stakeholders. Data Analysts wishing to apply must have the following key skills and background: Experience in a Data Analyst OR Financial Data Analyst role. Advanced Excel and Power BI skills. Strong SQL experience and confidence working with large datasets. Experience with enterprise data platforms (Sage 200 advantageous). Excellent analytical and communication skills. What you'll get in return This is an initial 3-month contract position - Full Time on Site (Warrington) and can pay between 350.00 to 400.00 Per Day (INSIDE) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We're looking for an experienced Workday HCM Lead to play a key role in the support, optimisation and ongoing development of a large-scale Workday environment. This is a senior position combining hands-on configuration expertise with technical leadership, stakeholder engagement and team mentoring. Key Responsibilities Provide SME expertise across Workday HCM modules including Core HCM, Organisations, Staffing Models, Compensation, Absence, Talent and Performance. Lead the design, configuration and continuous improvement of Workday solutions. Act as the escalation point for complex incidents and service issues. Facilitate workshops and translate business requirements into functional solutions. Provide technical leadership, assurance and mentoring to consultants and analysts. Support testing, releases, enhancements and regulatory changes. Engage with senior stakeholders and provide clear recommendations and guidance. Experience Required Strong Workday HCM configuration experience. Experience leading Workday implementations, support functions or optimisation programmes. Excellent understanding of end-to-end HR processes. Strong stakeholder management and workshop facilitation skills. Experience mentoring or leading teams. Knowledge of Workday integrations, reporting or payroll would be advantageous. What's on Offer Hybrid working. Excellent pension and benefits package. Workday training and certification opportunities. Long-term career progression within a growing enterprise applications function.
Aug 06, 2026
Full time
We're looking for an experienced Workday HCM Lead to play a key role in the support, optimisation and ongoing development of a large-scale Workday environment. This is a senior position combining hands-on configuration expertise with technical leadership, stakeholder engagement and team mentoring. Key Responsibilities Provide SME expertise across Workday HCM modules including Core HCM, Organisations, Staffing Models, Compensation, Absence, Talent and Performance. Lead the design, configuration and continuous improvement of Workday solutions. Act as the escalation point for complex incidents and service issues. Facilitate workshops and translate business requirements into functional solutions. Provide technical leadership, assurance and mentoring to consultants and analysts. Support testing, releases, enhancements and regulatory changes. Engage with senior stakeholders and provide clear recommendations and guidance. Experience Required Strong Workday HCM configuration experience. Experience leading Workday implementations, support functions or optimisation programmes. Excellent understanding of end-to-end HR processes. Strong stakeholder management and workshop facilitation skills. Experience mentoring or leading teams. Knowledge of Workday integrations, reporting or payroll would be advantageous. What's on Offer Hybrid working. Excellent pension and benefits package. Workday training and certification opportunities. Long-term career progression within a growing enterprise applications function.
Salesforce Business Analyst Location: Milton Keynes (2-3 days per week). Occasional workshops at other locations may be required. Duration: 12 months UMBRELLA only If you enjoy turning business needs into clear, practical requirements-and you thrive in collaborative environments across teams and vendors-this role is a great fit. Hiring for a reputed client, our client is looking for an onshore Business Analyst with strong Salesforce experience to support delivery. What you'll be doing: Lead workshops across the client and multiple vendors to define and refine requirements Map business processes and translate them into actionable work for delivery teams Create user stories and help refine acceptance criteria to ensure requirements are understood and testable Carry out BAU activities as part of ongoing Salesforce-focused business analysis Work closely with stakeholders to keep requirements aligned as needs evolve What you'll bring: Strong Salesforce experience, with Salesforce certifications preferred Proven business analysis capability across process mapping, user stories and acceptance criteria refinement Confidence leading workshops and facilitating discussions with diverse groups Clear communication skills to document requirements effectively and drive alignment A collaborative, solution-focused approach-comfortable working across client teams and multiple vendors If this sounds like the kind of Salesforce BA role where your analysis truly makes a difference, we'd love to hear from you. Apply now or send your CV for review. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 06, 2026
Contractor
Salesforce Business Analyst Location: Milton Keynes (2-3 days per week). Occasional workshops at other locations may be required. Duration: 12 months UMBRELLA only If you enjoy turning business needs into clear, practical requirements-and you thrive in collaborative environments across teams and vendors-this role is a great fit. Hiring for a reputed client, our client is looking for an onshore Business Analyst with strong Salesforce experience to support delivery. What you'll be doing: Lead workshops across the client and multiple vendors to define and refine requirements Map business processes and translate them into actionable work for delivery teams Create user stories and help refine acceptance criteria to ensure requirements are understood and testable Carry out BAU activities as part of ongoing Salesforce-focused business analysis Work closely with stakeholders to keep requirements aligned as needs evolve What you'll bring: Strong Salesforce experience, with Salesforce certifications preferred Proven business analysis capability across process mapping, user stories and acceptance criteria refinement Confidence leading workshops and facilitating discussions with diverse groups Clear communication skills to document requirements effectively and drive alignment A collaborative, solution-focused approach-comfortable working across client teams and multiple vendors If this sounds like the kind of Salesforce BA role where your analysis truly makes a difference, we'd love to hear from you. Apply now or send your CV for review. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.