1087 jobs found

Regional IT Support Analyst Annual Salary: upto 35,000 Location: Maidstone, UK Job Type: Permanent, Hybrid (minimum two days per week in-office) Contractual Hours: 37.5 hours per week As Regional IT Support Analyst your primary mission is to ensure timely and accurate support for employees in their day-to-day use of IT services and systems. This role involves a hybrid working model and occasional travel to other offices. Day-to-day of the role: Act as the first point of contact for all internal technical issues, providing timely, professional, and customer-focused support to employees across the region. Set up, configure, and prepare laptops and related equipment for new starters, ensuring they have the tools and access required from day one. Support the onboarding and offboarding process for staff, including account provisioning, equipment allocation and return, and coordination of access changes. Operate the regional IT helpdesk and assist employees in their day-to-day use of Corporate IT systems and services. Work independently, stay self-motivated, and maintain a positive approach while investigating issues and identifying effective solutions. Manage selected non-technical administrative tasks that support smooth IT operations and ensure required processes are completed accurately and on time. Coordinate with other departments to contact staff when needed and ensure operational activities are completed on time. Liaise with external vendors and service providers to keep requests, deliveries, and support activities progressing as required. Required Skills & Qualifications: Organised, analytical, and strong at troubleshooting. Customer-focused mindset. Ability to assess and prioritise support cases. Able to explain technical issues in business terms. Knowledge of ITIL principles and practices. Understanding of IT architecture. Adaptable and quick to learn new technologies. Desirable: ITIL certification, knowledge of Windows and Active Directory, endpoint devices and hardware, certificate, smart card, and key lifecycle management, networking fundamentals, and unified communications (Microsoft Teams, 3CX).

We're looking for an Application Support Analyst to join a collaborative IT team supporting and enhancing business-critical claims platform for leading professional services business. This is a new role for the business, taking ownership of the migration and support from legacy to an internal bespoke claims platform, working closely with internal IT team and relevant users. Please note: Experience within claims processing, legal or insurance is essential. What you'll be doing: Investigating, analysing and resolving application issues Supporting system enhancements, fixes and integrations Play a key role in growing this area of the business as the internal IT function continues to scale Work with Product Owners and senior stakeholders to gather requirements and improve processes Requirements: Previous experience in an Application Support, Systems Analyst or similar role Able to demonstrate supporting and improving bespoke internal systems or applications Experience with SQL, Excel, BI and data analysis tools Knowledge of Agile methodologies (Azure DevOps is a bonus) This is an excellent opportunity to join a forward-thinking IT team where you'll play a key role in improving business-critical systems while working on a variety of exciting projects. Please apply to the advert or email your CV direct to (url removed) Please note, sponsorship is not available for this role. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

IT Service Desk Analyst (1st/2nd Line Support) We are looking for a proactive and customer-focused IT Service Desk Analyst to join our busy Incident Management team. In this role, you will provide 1st and 2nd Line remote support for EPOS systems and associated applications across a large multi-site estate. You will be responsible for diagnosing, troubleshooting, and resolving technical issues, ensuring minimal disruption to business operations while delivering exceptional customer service. Key Responsibilities Provide 1st and 2nd Line IT support for EPOS systems and related technologies. Diagnose and resolve hardware, software, and network-related incidents. Troubleshoot and investigate connectivity issues across WAN, LAN, and associated infrastructure. Log, track, and manage incidents through to resolution within agreed service levels. Escalate complex issues to relevant support teams when required. Communicate effectively with customers, providing regular updates and managing expectations. Contribute to continuous improvement initiatives and knowledge-sharing across the team. About You To be successful in this role, you will have: At least 1 year of experience working within an IT support or Service Desk environment. Previous experience in a customer-facing role with a strong focus on service delivery. Basic understanding of network troubleshooting, including WAN and LAN environments. Good knowledge of IT concepts, systems, and technical terminology. Strong analytical and problem-solving skills with a methodical approach to issue resolution. Excellent written and verbal communication skills. The ability to prioritise workload and work effectively in a fast-paced support environment. Desirable Skills Experience supporting EPOS systems or retail technology environments. Exposure to incident management tools and ticketing systems. Knowledge of Microsoft operating systems and common business applications. What We Offer Competitive salary and benefits package. Ongoing training and professional development opportunities. Supportive team environment. Opportunity to work with a leading technology and support function.

Our client is a market-leading provider of professional information and insight services, supporting organisations across the UK with trusted intelligence, compliance resources and industry expertise. Due to continued growth and investment, they are looking to strengthen their Sales & Marketing function with the appointment of a commercially focused, hands-on Data & Campaigns Manager. This is an exciting opportunity for an analytical and proactive individual who enjoys transforming data into actionable sales and marketing strategies, whilst driving campaign performance and business growth. Reporting into the Sales & Marketing leadership team, you will play a pivotal role in supporting both internal sales and marketing functions through data analysis, campaign management, reporting and process improvement. You will be responsible for creating and delivering targeted campaigns, maintaining data quality, producing meaningful business insights and identifying opportunities to improve efficiency through automation and enhanced data processes. Day to Day Review and validate lead sources to ensure data accuracy and campaign effectiveness. Analyse market trends and internal data to identify opportunities for targeted sales and marketing activity. Create, manage and optimise telesales and marketing campaigns within the CRM platform. Enrich and analyse data to support revenue growth and strategic decision-making. Develop and maintain automated reporting and data management processes. Identify and implement data validation, cleansing and enrichment tools. Produce, monitor and report on key performance indicators. Design and develop dashboards, visualisations and management reports. Monitor and audit data quality across multiple business functions. Gather and document business requirements from internal stakeholders. Analyse complex datasets and present clear, actionable recommendations to senior management. Support continuous improvement initiatives across sales and marketing operations. YOU? To be successful in this role, you will be a commercially minded data professional with a strong understanding of sales and marketing operations. You will ideally have: Proven experience in a Data Analyst, Campaign Manager, CRM Manager or similar role. Experience working with CRM systems, ideally Salesforce. A track record of delivering measurable results through data-led campaigns. Strong analytical skills with the ability to interpret complex datasets. Experience creating reports, dashboards and visualisations for business stakeholders. Knowledge of data management, validation and cleansing processes. Excellent communication and stakeholder management skills. An understanding of sales processes and campaign performance metrics. Strong organisational skills with the ability to manage multiple priorities. A proactive, self-motivated approach and a passion for continuous improvement. What's on Offer? Opportunity to join a recognised industry leader with a strong reputation and established customer base. A varied and impactful role with genuine influence across sales and marketing functions. Ongoing professional development and career progression opportunities. Supportive and collaborative working environment. Opportunity to contribute to major business growth initiatives. If you are passionate about data, campaign performance and turning insights into commercial results, I would be keen to hear from you. 51956CC INDHIN The Portfolio Group are acting on behalf of our client in recruiting for this position.

Calling all Office Temps ! 13ph to 20 ph Come and work for the busiest Office Recruitment Agency in Ashford! We are the most experienced team of recruiters with a combined over 75 years of experience recruiting across the South East of Kent. We have new vacancies coming in every day from the very best employers in Ashford, Maidstone, Canterbury, Folkestone and Dover. To be considered for these Temporary vacancies you need to be registered with Office Angels, ready to start work straight away. Temporary vacancies available at the moment include: Receptionist Administration Finance - Sales & Purchase Ledger, Accounts Assistant, Credit Control Sales Coordinator HR Administration Business Analyst Customer Service Executive All of these roles are working for excellent companies who we are proud to be working in partnership with and who we can recommend as a great place to work. Temporary roles vary from a 1 day booking through to 12 month contracts or even temp to perm. So if you are out of work and available immediately then temping can be the best next step to kick start your career again. Benefits of becoming an Office Angels Temp: Weekly Pay Up to 28 days annual leave Dedicated consultant to support your job search First opportunity to see permanent positions Access to free eyecare vouchers Temp of the Month awards Timesheets can be completed on mobile devices Perks at work Discount schemes Access to Well-being platforms To be considered, ideally you will have some office based experience, or as a minimum strong IT skills and some work history with good references. Apply today to hear about our new vacancies in this week! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our client is a market-leading provider of professional information and insight services, supporting organisations across the UK with trusted intelligence, compliance resources and industry expertise. Due to continued growth and investment, they are looking to strengthen their Sales & Marketing function with the appointment of a commercially focused, hands-on Data & Campaigns Manager. This is an exciting opportunity for an analytical and proactive individual who enjoys transforming data into actionable sales and marketing strategies, whilst driving campaign performance and business growth. Reporting into the Sales & Marketing leadership team, you will play a pivotal role in supporting both internal sales and marketing functions through data analysis, campaign management, reporting and process improvement. You will be responsible for creating and delivering targeted campaigns, maintaining data quality, producing meaningful business insights and identifying opportunities to improve efficiency through automation and enhanced data processes. Day to Day Review and validate lead sources to ensure data accuracy and campaign effectiveness. Analyse market trends and internal data to identify opportunities for targeted sales and marketing activity. Create, manage and optimise telesales and marketing campaigns within the CRM platform. Enrich and analyse data to support revenue growth and strategic decision-making. Develop and maintain automated reporting and data management processes. Identify and implement data validation, cleansing and enrichment tools. Produce, monitor and report on key performance indicators. Design and develop dashboards, visualisations and management reports. Monitor and audit data quality across multiple business functions. Gather and document business requirements from internal stakeholders. Analyse complex datasets and present clear, actionable recommendations to senior management. Support continuous improvement initiatives across sales and marketing operations. YOU? To be successful in this role, you will be a commercially minded data professional with a strong understanding of sales and marketing operations. You will ideally have: Proven experience in a Data Analyst, Campaign Manager, CRM Manager or similar role. Experience working with CRM systems, ideally Salesforce. A track record of delivering measurable results through data-led campaigns. Strong analytical skills with the ability to interpret complex datasets. Experience creating reports, dashboards and visualisations for business stakeholders. Knowledge of data management, validation and cleansing processes. Excellent communication and stakeholder management skills. An understanding of sales processes and campaign performance metrics. Strong organisational skills with the ability to manage multiple priorities. A proactive, self-motivated approach and a passion for continuous improvement. What's on Offer? Opportunity to join a recognised industry leader with a strong reputation and established customer base. A varied and impactful role with genuine influence across sales and marketing functions. Ongoing professional development and career progression opportunities. Supportive and collaborative working environment. Opportunity to contribute to major business growth initiatives. If you are passionate about data, campaign performance and turning insights into commercial results, I would be keen to hear from you. 51956CC1R INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.

Portfolio Pricing Lead (Portfolio Management) Location: Primarily remote with occasional travel. Offices located in Kent, Cambridgeshire, Manchester, London and Stoke-on-Trent. Role Overview We are seeking an experienced Portfolio Pricing Lead to play a pivotal role in our growing Portfolio Management function within the dynamic world of personal lines pricing. This role is suited to a highly capable senior analyst or pricing lead who is already operating with significant autonomy, strategic influence, and technical depth. You will own and steer critical elements of portfolio performance, influencing pricing strategy, conducting pricing related modelling, shaping how we optimise profitability and assess price change impact across our Car and Van products. As a subject matter expert, you will lead sophisticated analytical initiatives, drive pricing interventions, and influence decision making across senior stakeholders. In addition to overseeing key analytical deliverables, as part of a growing team you will guide and develop analysts, champion best practice pricing methodologies, and contribute to the evolution of our pricing capability and operating model. The Pricing Portfolio Management team is responsible for innovating optimisation approaches, refreshing and enhancing impact assessment methodologies, ensuring our market pricing capability is continuously improving, and managing key portfolio pricing strategies within primarily aggregator driven markets. Key Responsibilities Lead the design, enhancement, and implementation of portfolio performance monitoring frameworks across product lines, ensuring clarity of insight and proactive issue identification. Drive pricing strategy and tactical interventions, partnering closely with the Pricing Manager and wider leadership to optimise commercial outcomes. Provide senior level analytical oversight, ensuring pricing recommendations are robust, commercially aligned, and supportive of long term profitability goals. Collaborate strategically with Underwriting, Technical Modelling, and Data teams to refine product design, calibrate technical models, and strengthen risk cost feedback loops. Act as the analytical voice across the business, managing senior stakeholder relationships and confidently communicating complex insights and pricing impacts. Coach, support, and develop junior analysts, fostering a high performing, innovative, and curious team culture. Shape and influence the Pricing roadmap, contributing to long term strategic planning, capability development, and continuous improvement initiatives. Key Skills and Experience Extensive experience in Personal Lines Pricing, with evidence of leading projects, influencing senior stakeholders, and owning complex analytical deliverables. Strong proficiency in predictive modelling techniques, which could include Logistic Regression, GBMs, Elastic Net GLMs, GAMs, Decision Trees, Random Forests, Neural Networks, and Clustering. Advanced skills in R, Python, PySpark, SAS, or SQL. Proven ability to convert complex performance data into clear, commercially actionable recommendations. Experience with WTW Radar and Emblem is preferred. Exceptional communication skills, capable of simplifying complexity and shaping decisions at all levels. A strong quantitative academic background in Mathematics, Statistics, Engineering, Physics, Computer Science, or Actuarial Science. Behaviours Highly self motivated, with a strong commitment to developing and mentoring others. Logical, structured thinker with a proactive and positive approach to problem solving. Passionate about innovation, continuous improvement, and challenging established ways of working. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at (url removed)

Sales Business Analyst (Dynamics 365) Salary: £40,000 - £50,000 pa Location: Hybrid (3 days on-site) - Walsall (preferred) or West Sussex, County Durham, London, Belfast or Mallow Are you an experienced Business Analyst with a passion for improving business processes, driving user adoption and delivering business transformation? Do you want to play a key role in a global Microsoft Dynamics 365 programme where you'll influence how an international business operates for years to come? We're supporting a leading global manufacturing and distribution business with the appointment of a Sales Business Analyst to join their Commercial Excellence team during an exciting period of global transformation. This is far more than a traditional Business Analyst role. You'll initially support the global rollout of Microsoft Dynamics 365 Finance & Operations before becoming a key member of the implementation of Dynamics 365 Sales (CRM), helping to define and embed a new global sales operating model. Long-term, you'll become the subject matter expert for the CRM platform, working alongside senior commercial leaders to improve sales processes, user adoption and commercial performance across multiple international locations. This role has been created to support a multi-phase global transformation programme. Initially, you'll play a key role in supporting the rollout of Dynamics 365 Finance & Operations, ensuring sales teams are trained, engaged and fully supported throughout each implementation. Following the ERP rollout, you'll move into the implementation of a new global Dynamics 365 Sales (CRM) platform. As the programme evolves, you'll become a key member of the Commercial Excellence team, supporting continuous improvement initiatives, standardising global sales processes and helping maximise the value of the CRM platform across the business. Key Responsibilities: Support global Dynamics 365 Finance & Operations implementations and go-live activities. Deliver user training, workshops and hypercare support. Gather business requirements and document business processes. Support User Acceptance Testing (UAT), defect management and release activities. Work closely with Sales, Commercial Excellence, IT, Business Intelligence and external implementation partners. Help define and implement global sales processes within Dynamics 365 Sales. Create user documentation, training materials and process guides. Champion CRM adoption and continuous process improvement. Support reporting, forecasting and commercial excellence initiatives. About You: You'll be an experienced Business Analyst, CRM Business Analyst, Sales Systems Analyst or Dynamics 365 Functional Consultant who enjoys improving business processes and supporting users through change. You'll ideally bring: Experience supporting Microsoft Dynamics 365 implementations (Finance & Operations and/or Dynamics 365 Sales). Strong business analysis skills including requirements gathering, process mapping and documentation. Experience supporting User Acceptance Testing (UAT), go-live activities and hypercare. Excellent stakeholder management and communication skills. Experience delivering training and driving user adoption. A collaborative approach with the ability to work across technical and non-technical teams. Experience within manufacturing, engineering or distribution would be advantageous but is not essential If you're looking for an opportunity where you can influence global business processes, support a major Dynamics 365 transformation and develop into a recognised CRM subject matter expert, we'd love to hear from you.

An exciting opportunity has arisen for an experienced Senior Commercial Finance Analyst to join a growing international organisation. This is a highly visible role within the finance team, offering the chance to influence strategic decision-making through high-quality financial planning, commercial analysis and business reporting. Working closely with senior stakeholders across the business, you will take ownership of budgeting, forecasting, management reporting and commercial insight, helping to drive business performance while continuously improving reporting processes and financial decision-making. The Opportunity This is a broad, commercially focused finance role where you'll play a key part in supporting strategic growth through accurate financial planning, robust analysis and meaningful reporting. You'll work across multiple business functions, partnering with operational and commercial teams to deliver insight that supports informed business decisions. Key Responsibilities Lead the annual budgeting and forecasting processes across the business. Develop financial models and scenario analysis to support strategic and commercial decision-making. Produce high-quality monthly management reporting with insightful analysis and commentary. Identify business trends, risks and opportunities, providing recommendations to senior stakeholders. Design and enhance reporting tools and dashboards using Excel and Power BI. Drive continuous improvement in reporting, automation and financial processes. Partner with commercial and operational teams to support business cases, investment decisions and strategic initiatives. Provide financial oversight of key commercial reporting activities. Mentor and support colleagues while contributing to the ongoing development of the finance function. About You To be successful in this role, you'll be a commercially minded qualified accountant who enjoys partnering with stakeholders and using financial information to influence business performance. You'll ideally have: ACA, ACCA or CIMA qualification. Significant experience within Commercial Finance, FP&A or Management Reporting. Proven experience leading budgeting and forecasting processes. Strong commercial acumen with excellent analytical skills. Advanced Excel modelling skills and experience using Power BI. Excellent communication and stakeholder management abilities. The ability to manage multiple priorities in a fast-paced environment. Experience improving reporting processes and financial insight. Previous leadership or mentoring experience would be advantageous. What's on Offer A senior, commercially focused finance position with real business influence. Exposure to senior leadership and strategic decision-making. The opportunity to shape reporting and FP&A processes within a growing international business. Hybrid working and a collaborative working environment. Excellent long-term career progression and development opportunities. If you're an ambitious Commercial Finance or FP&A professional looking for a role where your analysis and insight will genuinely influence business performance, we'd love to hear from you.

Smart Contract Developer - Core Banking 6-Month contract - Inside IR35 - up to 625 per day London based - hybrid working - 3 days a week onsite Role Overview We are looking for an experienced Smart Contract Developer to join a major Core Banking transformation programme, supporting the implementation and evolution of a next-generation core banking platform based on Thought Machine Vault Core. The successful candidate will work primarily within the Product Vault capability, designing, developing and maintaining Lending and Savings products implemented as Vault Smart Contracts. The role requires strong software engineering skills, experience working with complex financial products, and the ability to translate detailed business requirements into robust, testable and maintainable product logic. The developer will work closely with Product Managers, Business Analysts, Solution Architects, QA Engineers and other engineering teams to deliver core banking capabilities across Lending and Savings. Key Responsibilities Design, develop and maintain Thought Machine Vault Smart Contracts for Lending and Savings products and associated product features. Translate business and product requirements into scalable and maintainable Smart Contract implementations. Develop product logic covering areas such as: Interest calculation and accrual. Repayment and payment schedules. Fees and charges. Payment allocation. Account balances and balance dimensions. Product lifecycle events. Account amendments and servicing activities. Support the implementation and migration of Lending and Savings products onto the new core banking platform. Work closely with Business Analysts and Product Owners to clarify requirements, identify edge cases and define expected product behaviour. Collaborate with architecture and engineering teams to ensure Smart Contracts integrate correctly with surrounding services and platforms. Develop comprehensive automated tests covering product rules, scenarios, boundary conditions and regression behaviour. Participate in code reviews and contribute to development standards and engineering best practices. Investigate and resolve defects identified during functional, integration, migration and production testing. Support reconciliation and validation of financial calculations between legacy systems and Vault. Analyse existing product behaviour and legacy-system rules when supporting product migration. Contribute to technical design discussions and identify potential implementation risks or constraints. Support releases through development, testing, pre-production and production environments. Produce appropriate technical documentation describing Smart Contract behaviour and key implementation decisions. Work within established engineering governance, security and regulatory requirements. Essential Skills and Experience Strong software development experience, ideally using Python. Hands-on experience developing Thought Machine Vault Smart Contracts. Good understanding of Vault Core, including concepts such as: Smart Contracts. Contracts API / Vault APIs. Posting instructions. Balances and dimensions. Scheduled events. Hooks. Interest accrual and application. Account lifecycle management. Strong experience developing and testing complex business logic. Good understanding of banking product concepts and financial calculations. Experience with automated testing and test-driven development. Strong analytical and problem-solving skills. Experience working with Git-based development workflows, CI/CD pipelines and modern software engineering practices. Ability to work effectively within multidisciplinary Agile delivery teams. Strong communication skills and the ability to discuss complex technical behaviour with both technical and non-technical stakeholders. Highly Desirable Experience implementing Lending and/or Savings products. Experience migrating financial products from legacy core banking platforms onto Thought Machine Vault. Understanding of Lending and Savings concepts, including: Interest accrual and application. Repayment schedules. Fixed and variable interest rates. Fees and charges. Overpayments and underpayments. Deposits and withdrawals. Account maturity. Product and account closure. Experience working with financial event streams and downstream accounting or reporting systems. Knowledge of reconciliation between legacy and target banking platforms. Experience working within UK financial services or another highly regulated banking environment. Familiarity with microservices, event-driven architectures and cloud-native platforms. Experience working with Jira, Confluence and Agile/Scrum delivery practices. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 3-6 month contract. This is an onsite role working 4 days per week in the Portsmouth, Hampshire office. (Occasional London head office travel.) The role will be engagement via an Umbrella company only. Our client are seeking a highly skilled and proactive Service Desk Team Lead to manage service delivery and support buisness wide IT Support. This roles centres on leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations, ensuring high levels of teamwork and professionalism, driving results, and maintaining a strong work ethic to meet and exceed agreed performance targets. Ultimately this role is a balance between hands on technical support and being part of the team and team leadership, driving a culture of best practice and motivating the service desk team. Key Responsibilities: Act as the main escalation point for the Level 1 and Level 2 Service Desk team, providing guidance and resolution support for complex technical and operational issues. Lead and support a small team of Service Desk Analysts, including managing workloads, performance, sickness, holiday, and other absence to maintain service continuity. Foster a positive team culture, ensuring high work ethics, collaboration, and consistent achievement of targets. Build and maintain strong professional relationships with area managers and internal stakeholders Lead and deliver training sessions to upskill team members and stakeholders on systems, tools, and processes. Execute SQL queries and tasks to generate, validate, and analyse sales data. Manage system builds and deployments (Windows 11) for upgrades and replacements. Oversee asset management processes, ensuring accurate tracking and lifecycle management of IT equipment. Conduct regular ticket quality reviews to maintain high service standards and compliance. Coordinate and schedule engineer visits for hardware, networking, and infrastructure needs. Provide hands-on technical support for network infrastructure including routers, switches, Active Directory, DHCP, and related services. Skills & Experience: Proven experience in a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP). Excellent stakeholder management and communication skills, with experience engaging senior non-technical audiences. Strong organisational skills with the ability to prioritise and manage multiple tasks in a fast-paced environment. Experience in asset management systems and service desk tools. For more information and to submit your interest, please apply with an updated CV. Candidates for this role must be within a commutable distance of Portsmouth due to the 4 days on site weekly requirement. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.

Business Analyst Contract - Leicester 1 day a week In order to produce the business case, a plan has been produced to engage stakeholders and gather user needs under a tight timeframe. Business Analyst support is essential for this. 2. Objectives Get up-to-speed on the project and what is required, including reviewing background documents and getting an overview from the relevant functional leads. Stakeholder mapping & prioritization - Identify key stakeholders for each function and prioritize consultation based on their roles and needs. Pay attention to who is not at the table and invite them or have them in mind as the group prioritises. Develop process and materials to gather and prioritise user stories with the relevant stakeholders, including development of presentations, surveys, ranking tools and discussion guides that can be tailored by each stakeholder group (caucus). Support and document the gathering of user stories in collaboration with functional (caucus) leads Analyse feedback - review and consolidate collected data from consultations, identifying common and unique priorities, themes, and contrasts. Support the documentation of relevant process flows in collaboration with TBS workstream leads Compile a report summarizing stakeholder feedback from caucuses and recommendations for the MVP development A Business Analyst with experience of, process modelling, gathering, articulating and analysing user stories and process flows.

FP&A Analyst Salary: Up to 60,000 Location: London (SW) Hybrid: 3 days per week in the office, 2 days WFH We are looking for an experienced FP&A Analyst to join a growing finance team. This role will focus on improving reporting processes, managing financial data and reconciliations, and providing analysis to support business decisions. Key Responsibilities Improve FP&A reporting, planning and forecasting processes. Investigate and resolve discrepancies between financial and operational systems. Build robust, repeatable reconciliation processes. Support forecasting, commercial analysis and management reporting. Identify opportunities to improve systems, processes and data quality. Present financial information clearly to non-finance stakeholders. About You Experience in FP&A, financial analysis or management accounting. Strong experience with financial planning/reporting systems such as Vena, Anaplan, TM1, Adaptive Insights, OneStream, Hyperion or similar. Strong analytical and problem-solving skills. Excellent attention to detail and a high level of data accuracy. Proactive, organised and comfortable working independently. Confident investigating data discrepancies and finding root causes. Strong Excel and data analysis skills. This is an excellent opportunity for someone who enjoys working with finance, systems and data, and who wants to improve the way FP&A operates rather than simply maintain existing processes.

Risk Technical Analyst London/Hybrid Contract to end March 2027 initially Day rate from 550 via Umbrella Company DOE Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are looking for an experienced Credit and Market Risk Technical Analyst to join the team on an initial contract to the end of March 2027 with the potential to extend. The position is being offered with hybrid working being in the office 3 days a week with the remainder from home. Working at the intersection of Front Office, Risk and Technology , you will play a key role in supporting the onboarding of new products and assessing their impact across risk processes, controls, data and technology platforms. Acting as a bridge between business stakeholders and development teams, you will evaluate business and regulatory requirements, translate them into technical solutions, and support the delivery of strategic enhancements across Credit and Market Risk systems. The role covers the full risk lifecycle, including credit risk exposures, counterparty credit risk, collateral and margining, impairment, market risk measurement, stress testing, risk limits, capital calculations and regulatory reporting . You will work closely with Credit Risk, Market Risk, Treasury, Finance, Front Office, Quants, Data and Technology teams to ensure robust risk capabilities and regulatory compliance. Key Responsibilities Support the assessment, governance and onboarding of new products and business initiatives. Analyse the impact of regulatory and business change on risk systems, controls, data flows and reporting. Translate business requirements into functional and technical solutions, working closely with development teams. Deliver enhancements across Credit and Market Risk platforms. Engage with stakeholders across Front Office, Risk, Finance, Treasury and Technology functions. Perform data analysis and investigation activities using SQL and Python. Key Skills & Experience Strong experience within Credit Risk and Market Risk gained in a banking or financial services environment. Knowledge of areas such as SA-CCR, counterparty credit risk, limits and exposures, IFRS9, VaR, stress testing, FRTB and Basel regulations . Experience delivering risk technology, regulatory change, product onboarding or transformation initiatives. Strong stakeholder management skills with the ability to operate across both business and technology teams. Hands-on experience using SQL and Python for data analysis and investigation. Experience with risk platforms such as Murex, Calypso, Moody's, AxiomSL/Wolters Kluwer or similar would be advantageous. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. At HMRC, we are already one of the most digital advanced tax authorities in the world and have one of the largest IT infrastructures and data sources in the UK. With 50 million customers to serve, over 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge! For those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference. HMRC is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC's Chief Digital & Information Office (CDIO) Group that deliver in-house solutions for a broad range of technical and operational issues. Our digital delivery centres are hi-tech, state-of-the-art facilities that allow our teams to maximise their capabilities. The successful candidate will join the dynamic CDPO-VO team, playing a pivotal role in shaping and delivering the Local Authority (LA) portal product and the new Welsh Valuation Tools Product. As one of three dedicated Product Managers with responsibility for the council tax products, you will be part of a collaborative group driving innovation and service excellence. The portfolio includes opportunities to harness artificial intelligence (AI) to streamline processes and enhance user experience, ensuring our digital services remain at the forefront of government transformation. You will work closely with a multidisciplinary team, leveraging the latest technology to deliver impactful solutions for local authorities and customers alike. Job description A Product Manager is responsible for ensuring that a product is of high quality and delivers value. They manage their products through various phases of the product lifecycle, from discovery, development and build, to live running. They balance the goals of the organisation with the needs of end users, and the skills of the product team to scope and build the right products and prioritise how to iterate them over time. Additionally, they may be involved in recruiting and managing personnel within the product team, ensuring they hire the right individuals that are supported, and developed. Person specification Key Responsibilities: Set the product vision, strategy and scope: Define how the product will work to support the organisation or service's goals and set the scope for what the product will initially do as an MVP, to how it will continually improve or the organisation and end user needs change for a large product or service. Stakeholder management: Engage with stakeholders to understand their goals from the service and product, secure their buy-in for the product vision and roadmap, and maintain good working relationships, including managing negotiations over the scope and timelines for product development. Collaborate with multidisciplinary product teams: Collaborate with a multidisciplinary team, which could include user researchers, service designers, business analysis, and software engineers, to shape and build the product. User Insight Integration: Work with performance analysts and user researchers to gather customer insights on products for iteration and improvement. Develop and maintain the roadmap prioritise the order in which high level features and functionality is built and released, based on what is most valuable to build first, and communicate this through road mapping. Get buy in for the roadmap from key stakeholders and maintain the roadmap, prioritising and adding enhancements to the product over time to continually improve the product. Develop and maintain the backlog: Identify the team tasks ("user stories") to build the functionality on the roadmap and create a backlog of user stories. Implement the relevant processes such as sprint planning or kanban, so the team is regularly working through the backlog to build and release features and maintain the backlog to a high-quality standard. Build and maintain products to a high-quality standard: Collaborate with colleagues such as designers, user researchers, BAs or engineers to create products that are highly reliable, usable, and accessible for users with accessibility needs, in line with the government service standards. Track and improve product performance: Product managers should be able to define how the product will support the organisation's goal, how that success will be measured (by defining the objectives and key results), and measure progress against these. They should be able to identify improvements and iterations based on feedback to make products more successful. Option Evaluation: Collaborate with area leads to assess development options for products or services, including high-level financial implications. Community Engagement: Actively participate in the product management community of practice through initiatives, sessions, talks, or activities that help other product managers. Support and develop other product managers: this can be through line management, coaching or mentoring more junior product managers or supporting peers. Essential Criteria Demonstration of strong stakeholder management and communication skills, including experience of building and maintaining positive stakeholder relationships. Experience of leading a product team or project team to deliver its stated outcomes. Ability to define and adapt product scopes based on new insights. Experience of understanding problems within a service, product or process, and finding a positive solution to resolve the issue. Experience of being able to prioritise work based on what is valuable to do first and getting buy in from stakeholders for any associated project plans/ rollout plans/ roadmaps. Experience in backlog management and prioritisation. Ability to collaborate with other professions and skillsets, particularly in digital product contexts. Skills in accessibility compliance and the ability to ensure products meet necessary standards. Research and analytical skills to assess user feedback and integrate insights into product development. Desirable Criteria Knowledge of user research, or service or interaction design, and how to apply them to design better products. Prior experience of agile working. Working knowledge of ITIL v4 or willingness to learn. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office Closures If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, review this information on our locations (opens in a new window) This site is: Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford You will be given more information about what this means at the job offer stage. Leeds Location Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Behaviours We'll assess you against these behaviours during the selection process: Leadership Changing and Improving Communicating and Influencing Working Together We only ask for evidence of these behaviours on your application form: Leadership Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence . click apply for full job details

What you will do Reporting to the Global Service Desk Senior Manager, the IT Process Analyst supports the operation, governance cadence and continual improvement of IT service management (ITSM) processes across the firm. The role executes defined process activities, maintains process documentation and controls, and provides reporting and coordination to enable designated process owners and stakeholders to make decisions and drive outcomes. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The IT Process Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. Support the day-to-day running of assigned ITSM processes by following defined steps, keeping records up to date, completing basic compliance checks, and producing routine management information (MI). Flag risks, exceptions and decision points and escalate them to the appropriate process owner(s) or forum for direction and approval. Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and assigned to the relevant teams, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance, and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and confirm that tooling and reports support the documented process steps. Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Minimum 5+ years working within an IT environment. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Personal: Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and problem solving skills, with the ability to identify root causes and pragmatic solutions Confident communicator with the ability to influence and challenge constructively. Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Always promotes the firm's values and fosters collaborative working relationships with a wide range of people and departments. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

We are seeking an experienced Treasury and Structured Finance professional to play a leading role in shaping funding strategy, capital structure and financing solutions. This is a highly visible position within the Treasury & Risk Management function, responsible for advising senior stakeholders on strategic financing decisions, evaluating investment opportunities, optimising capital structures and executing complex funding. The successful candidate will work closely with CFOs, executive leadership, lenders, investors, rating agencies and financial advisers to ensure funding requirements are met while supporting long-term value creation and financial sustainability across the group Key Remits to the role Treasury Strategy & Capital Structure Evaluate financing requirements for major investments, projects and corporate initiatives. Develop funding strategies that balance liquidity, leverage, risk and shareholder return objectives. Debt Financing & Funding Solutions Investment & Transaction Support Monitor market developments and financing opportunities within global capital markets The ideal profile will be; 10-12+ years' experience within Accountancy, Treasury, Structured Finance, Corporate Finance, Debt Advisory, Project Finance Experience raising debt through bank markets and/or capital markets. Strong understanding of capital structure, liquidity management and funding strategy. Professional qualification such as CFA, CTP, CIMA, ACA, ACCA or equivalent preferred. Corporate treasury and funding strategy If you are interested in this position for an excellent high growth business, please apply below or email Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Operations Business Analyst Location: Chester Working Pattern: Onsite during initial training period, followed by hybrid working The Opportunity We're looking for an Operations Business Analyst to join a collaborative and fast-paced financial services team in Chester. This is an excellent opportunity for someone with experience in financial services, banking operations, client services, investment operations, business support, middle office, or business analysis who enjoys problem-solving, stakeholder engagement and continuous improvement. The team is open-minded regarding background and experience. Whilst exposure to areas such as margin, collateral, clearing, derivatives or markets operations would be advantageous, these skills are not essential . The successful candidate will receive structured training and support to develop their knowledge and expertise. We're particularly interested in candidates who can demonstrate strong analytical skills, attention to detail, stakeholder management capability and a genuine willingness to learn. What You'll Be Doing Supporting operational processes within a busy financial services environment. Building strong relationships with internal and external stakeholders. Investigating and resolving operational queries and exceptions. Analysing data and identifying opportunities for process improvement. Contributing to operational efficiency and business change initiatives. Producing reports and management information to support business decision-making. Working closely with a variety of business functions to ensure operational activities are completed accurately and on time. Developing knowledge of financial markets, operational processes and risk management practices. What We're Looking For Essential Experience within Financial Services, Banking, Operations, Client Services, Investment Operations, Business Support, Business Analysis or a similar environment. Strong communication and stakeholder management skills. Ability to build relationships with both internal and external clients. Excellent attention to detail and organisational skills. Strong analytical and problem-solving abilities. A proactive approach and willingness to learn. Ability to thrive in a fast-paced environment where priorities can change. Highly Desirable Experience in a client-facing or stakeholder-focused role. Exposure to financial markets or investment banking environments. Experience supporting operational change, process improvement or transformation initiatives. Strong Excel and reporting skills. Nice to Have Experience in any of the following areas would be beneficial but is not required : Collateral Management Margin Management Clearing Operations Prime Brokerage Futures & Options Derivatives Operations Markets Operations Middle Office Reconciliations Counterparty Risk Cash & Securities Operations FX Operations Trade Support UAT Testing Requirements Gathering Agile or Waterfall delivery methodologies JIRA Regulatory change programmes Why Apply? This role offers the opportunity to join a specialist financial services team that places significant emphasis on learning, development and long-term career growth. The hiring team is looking for individuals with the right mindset, aptitude and stakeholder skills, rather than expecting candidates to arrive with experience across every aspect of the role. If you have a financial services background, enjoy working with people, solving problems and developing new skills, we'd love to hear from you.

We have an exciting opportunity for a Group Finance Manager (Manager) to join our Finance team , based in A&O Shearman's Belfast office. Finance team - Belfast Achieving the firm's strategy requires a world class Finance department to work with the decision makers. Our teams add value through the services provided, managing compliance and providing information and insight. This is achieved by having a collaborative and high performing team that builds relationships with the Partners and other decision-makers in the firm so that they trust us to advise them on commercial, financial, and technical matters. What you will do To lead the delivery of high-quality financial control and reporting across the Group, supporting decision-making through robust analysis and insight. The role is responsible for maintaining best practice and standards across the finance function, driving continuous improvement, and acting as a trusted adviser to the global finance community. Lead the preparation and delivery of financial information to management and the partnership, ensuring accuracy and timeliness against tight deadlines, and providing high-quality analysis and insight to support decision-making, including commentary on key trends and variances. Oversee key areas of the month-end and year-end close processes, including journals, review of reconciliations, and Group reporting outputs, ensuring the integrity of the balances through oversight of critical judgements and complex accounting areas. Manage delivery of elements of the Group year-end process, including financial statements for UK entities and supporting disclosures. Prepare and review technical accounting papers, assessing the impact of new and emerging accounting standards on the Group, and supporting implementation through training to the global finance network. Oversee the management of cross-border intra-group balances and funding on a multi-currency basis, ensuring compliance with UK and international requirements, and ensuring timely reconciliation and settlement of balances across the global network. Review and enhance financial processes, documentation, and internal controls to ensure accuracy, consistency, and efficiency, supporting the development and maintenance of Group accounting policies and identifying control gaps to drive continuous improvement. Partner with Finance Systems and Business Analysts to support the development and optimisation of finance systems and reporting tools, driving improvements in reporting capability and automation. Build and maintain relationships with Finance staff across all A&O Shearman offices, acting as a trusted adviser on accounting, intercompany, and policy matters, and supporting the global finance network on process and technical queries. Lead and deliver ad hoc projects, including implementation of new reporting or analytical capabilities. Lead, develop, and mentor junior team members, providing ongoing coaching, performance management, and technical guidance, and fostering a high-performing and collaborative team environment. What you will have Member of recognised accounting body as a qualified accountant. Significant post-qualified experience in a finance function. Experience in a Big 4 accountancy practice or in an international environment is an advantage. Excellent written and verbal communication skills, with the ability to clearly explain complex financial and technical issues to both financial and non-financial stakeholders. Ability to influence at a senior level as a credible subject-matter expert, adapting style to different audiences and demonstrating strong emotional intelligence. Strong leadership capability, with the ability to motivate, develop, and manage individuals, and contribute effectively within a high-performing global team environment. Outstanding analytical and problem-solving capabilities, with the ability to develop meaningful, well-reasoned insights and apply a proactive, solution-driven approach. Strong technical accounting knowledge, including IFRS, with the ability to discuss complex issues with senior group management, alongside a thorough understanding of financial accounting principles, currency accounting, financial systems, and group structures. Excellent organisational and time management skills, with the ability to prioritise effectively, manage multiple deliverables, and perform under pressure in a fast-paced environment with shifting priorities. Ability to produce high-quality documentation, reports, and training materials, and to support, mentor, and develop finance colleagues across a global network. What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.