556 jobs found

Building careers are currently working with a Social housing company based in the St Helens area who are currently recruiting for a Safer Estates Enforcement officer. This is a temporary position for 6 months. Salary - 36,221 PURPOSE OF THE POST: Safer Enforcement Officers are responsible for the management of serious and persistent ASB & other tenancy breach cases, where early intervention measures have failed and warrant the consideration of legal measures to enforce tenancy conditions. KEY RESPONSIBILITIES: Review the Anti-Social Behaviour and Domestic Abuse Policy, Tenancy Policy and any associated policies and procedures. Support the local authorities in the delivery of their Community Safety Strategy. Ensure timely, effective case management, working closely with the Neighbourhood Teams and Legal as required. Establish, develop and maintain relationships with partners to effectively deliver the Safer Estates Strategy. Work with Business Assurance to ensure that customer and stakeholder feedback shapes Safer Estates service delivery and improved ways of working. Create a team culture of performance and encouragement, including ensuring that performance is discussed in Team meetings and during staff performance reviews. Ensure that the Safer Estates Service complies with relevant legislation and best practice. Support the delivery of value for money services, providing cost-effective, efficient, quality services to meet existing and potential customers' needs. Work with the Communications Team to manage risks, promote successful case outcomes. SKILLS/ QUALIFCATIONS: Excellent knowledge of national agenda and best practice in relation to ASB Excellent knowledge and understanding of the relevant legal framework DBS required or willing to process a new one If you are interested in this position, please apply below or ring Danielle at Building Careers UK (url removed) or call (phone number removed) This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of colleagues. Building Careers UK are specialist in Construction & Property recruitment. BCUK acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. INDC

We are currently looking for an experienced Principal Housing Enforcement Officer to join a busy Private Sector Housing team. This is an excellent opportunity for an experienced enforcement professional to lead on complex housing investigations, deliver robust enforcement action and improve standards across the private rented sector. The successful candidate will manage a portfolio of complex enforcement cases, provide technical expertise to colleagues and represent the Council in legal proceedings where required. The Role Leading complex housing enforcement investigations within the private rented sector. Investigating breaches of housing legislation, HMO licensing, property standards and management regulations. Undertaking inspections of HMOs, licensed properties and privately rented homes. Identifying hazards under the Housing Health and Safety Rating System (HHSRS) and determining appropriate enforcement action. Preparing and serving Improvement Notices, Prohibition Orders, Civil Penalties and other statutory enforcement notices. Conducting investigations into offences under the Housing Act 2004 and associated legislation. Undertaking Interviews Under Caution (PACE) and gathering evidence for legal proceedings. Preparing prosecution files, witness statements and evidential reports. Representing the Council at court, tribunals, appeals and other formal hearings. Working closely with Legal Services to progress prosecutions, injunctions and Rent Repayment Orders. Key Requirements Previous experience working as a Principal Housing Enforcement Officer, Senior Housing Enforcement Officer or equivalent. Extensive experience investigating complex private sector housing enforcement cases. Strong knowledge of the Housing Act 2004, HMO licensing and housing enforcement legislation. Experience carrying out HHSRS inspections and determining appropriate enforcement action. Experience preparing legal case files and progressing prosecutions. Experience conducting Interviews Under Caution in accordance with PACE. Experience representing an organisation at court, tribunals or formal hearings. Experience serving statutory notices, Civil Penalties and other formal enforcement measures. What You Need to Do Now If you are interested in this Principal Housing Enforcement Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Principal Housing Enforcement Officers, Senior Housing Enforcement Officers, Private Sector Housing Officers and Environmental Health Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing enforcement professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Your new company A London Local Authority is seeking a customer-focused Resident Liaison Officer to join its Asset Management team. Working closely with the Housing Asset Data Manager, Stock Condition Surveyor and wider Property Services team, you will play a key role in ensuring residents remain informed, engaged and supported throughout property surveys, inspections and planned investment programmes.This is an excellent opportunity for an experienced housing professional who enjoys building positive relationships with residents whilst helping to improve housing services and property standards across the borough. Your new role As Resident Liaison Officer, you will act as the key point of contact between residents and the Asset Management team, ensuring effective communication regarding stock condition surveys, EPC assessments, property inspections and planned works programmes.You will be responsible for arranging appointments, managing resident enquiries, addressing concerns and ensuring residents receive clear and timely information about upcoming surveys and investment works. The role will require close collaboration with surveyors, contractors and internal stakeholders to help deliver a customer-focused service. What you'll need to succeed Previous experience working as a Resident Liaison Officer, Housing Officer, Customer Liaison Officer or similar role within housing, property or construction. Experience engaging with tenants, leaseholders and residents in a social housing or local authority environment. Strong communication and stakeholder management skills. Ability to manage sensitive situations professionally and empathetically. Experience coordinating appointments and managing customer enquiries. Strong administrative and organisational skills. Good IT skills, including Microsoft Office applications and housing management systems. Ability to work independently whilst supporting a wider project team. Desirable Knowledge of stock condition surveys and planned maintenance programmes. Experience supporting capital works, retrofit, compliance or asset management projects. Understanding of social housing regulations and customer service best practices. Experience working with diverse communities and vulnerable residents. What you'll get in return Competitive salary package. Membership of the Local Government Pension Scheme with generous employer contributions. Flexible and hybrid working arrangements. Generous annual leave entitlement. Ongoing learning and development opportunities. Opportunity to contribute towards improving homes and services for residents across a major London borough. Supportive and collaborative working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Position: Maintenance Operative Location: Peterborough Hours: Flexible work patterns, including on-call requirements What You'll Do: As a Maintenance Operative, you will take on a variety of responsibilities, bringing your trade skills to the forefront while ensuring compliance with safety standards and delivering exceptional service. Your day-to-day tasks will include: Specialist Trade Services: Provide expert trade services that meet certified standards and assist colleagues in fault-fixing. Technical Advice: Offer valuable technical support to enhance the maintenance section's effectiveness in your trade area. Safety Compliance: Ensure the safety of all users by adhering to building standards and checking relevant property reports before work begins. Furniture Repair: Repair or replace Serco-supplied furniture in compliance with Home Office Contracts. Materials Management: Procure materials from approved suppliers, keeping precise records of transactions for accountability. Waste Disposal: Remove and dispose of waste responsibly, recycling whenever possible. Garden Maintenance: Carry out garden maintenance tasks to keep properties in pristine condition. Cleaning Duties: Identify cleaning needs and address them promptly to maintain a tidy environment. Work Scheduling: Prioritise and complete all allocated work in advance of deadlines, ensuring properties meet contract standards. Stakeholder Liaison: Act as the point of contact for all stakeholders related to the properties you manage. What We're Looking For: Skills & Experience: Proficiency in trade services, technical advice, and safety compliance. Experience in furniture repair, waste disposal, and garden maintenance is a plus! Problem-Solver: A proactive approach to identifying and addressing maintenance issues. Team Player: Ability to work collaboratively with various stakeholders, including housing officers and local authorities. Flexibility: Willingness to work varied hours and be on-call for emergency maintenance needs. Why Join Us? Impactful Work: Your contributions will directly enhance the living conditions and safety of many individuals. Supportive Environment: Join a team that values your expertise and supports your professional development. Dynamic Challenges: Every day presents new opportunities to learn and grow in your trade. Ready to Make a Difference? If you are enthusiastic about providing top-notch maintenance services and are ready to take on this exciting challenge, we want to hear from you! Join our client's maintenance team and help create a safe and welcoming environment for all! Apply today and let's build a brighter future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Client Local Authority in Barking Job Title Housing Enforcement Officer Pay Rate 60 an hour UMBRELLA Hours 36 Hours a week (Mon-Fri) Duration Initial 6 month contract Location Hybrid Working- Office based from Barking Town Hall 3 days a week. Must have own Vehicle Description Job Purpose As a front-line officer, carry out all duties connected with providing a Private Sector Housing and Licensing Service to support the delivery of the regulatory / statutory service in accordance with any relevant Procedure, relevant legislation and case law and other relevant procedures. 2.2. To manage a full and varied case workload to meet legislative and departmental time frames. Be responsible for the investigating of complaints, for example complaints of disrepair, illegal eviction or harassment as well as dealing with unlicensed properties and other housing related matters applying legislation relating to private sector housing. 2.3 Responsible for carrying out enforcement intervention in accordance with legislation, policy and procedure. 2.4 To inspect properties using HHSRS and ensure that properties meet the minimum required standard. Where enforcement is considered necessary, you will be responsible for ensuring enforcement notices are drafted with schedule of works to remedy hazards by service of the appropriate legal notices. 2.5 Responsible for taking legal action and preparing legal court prosecution case files as well as giving evidence at court and attending to obtain warrant of entries as necessary. 2.6. You will work in collaboration with the wider service and will ensure compliance audits and enforcement activities are carried out in accordance with current legislation, and the council's enforcement policy. 2.7. Full Understanding of HHSRS EXPERIENCE: Demonstrate an understanding and experience of applying relevant housing legislation and providing advice and guidance within a Private Sector Housing setting. Demonstrate experience of applying and enforcing relevant legislation, statutory instruments and guidance. Demonstrate an ability to effectively interpret, deliver and resolve a range of legal / operational and resource matters. Demonstrate a commitment to service improvement to deliver customer focused outcomes. Understand the importance of influencing key stakeholders and demonstrate evidence of success. Experience and understanding of the value of team working Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Yolk Recruitment Public Sector & Not-for-Profit is delighted to be supporting Ateb in the appointment of an Interim Head of Corporate Services. This is a 3 month contract, with the potential for extension. This is a key senior leadership appointment, reporting directly to the Chief Executive, with responsibility for providing strategic leadership across governance, assurance, risk, regulatory compliance, company secretarial services, data protection, legal services and business improvement. The successful candidate will play a critical role in ensuring the organisation maintains the highest standards of corporate governance and regulatory assurance, providing confidence to the Board, Executive Team and wider organisation that the right frameworks, controls and processes are in place to support effective decision-making and compliance. Key Responsibilities Providing strategic leadership across corporate governance, assurance, risk, regulatory compliance and business improvement. Acting as Company Secretary to the Board and Committees, ensuring effective governance arrangements and high-quality support to Board and Committee activity. Working closely with the Board, Committees and Executive Management Team to embed a strong culture of governance, assurance and accountability across the organisation. Acting as the key organisational contact for the Welsh Government Regulation Team, coordinating regulatory requirements and ensuring regulatory matters are appropriately managed, communicated and escalated. Leading the organisation's assurance framework, ensuring it has a clear understanding of its risk profile, risk appetite and business continuity arrangements. Ensuring effective policies, procedures, controls and assurance processes are in place, with appropriate testing and monitoring to identify risks, gaps and areas for improvement. Providing assurance to senior leaders and the Board that the organisation is compliant, well governed and doing the right things. Supporting the organisation to identify where it is not compliant, where risks exist and where improvements are required, ensuring appropriate action is taken. Leading the organisation's approach to data protection and GDPR, acting as Data Protection Officer. Overseeing the organisation's legal services framework, including the management of external legal support and appropriate service level agreements. Providing strategic leadership to corporate services, ensuring effective integration with wider organisational priorities and objectives. Leading strategic and operational improvement activity, ensuring agreed actions and programmes deliver the intended outcomes. Building effective relationships across the organisation, providing leadership, challenge, guidance and support on complex governance, assurance and regulatory matters. Keeping abreast of changes in legislation, regulation and the wider operating environment, ensuring these are appropriately reflected in the organisation's governance and assurance arrangements. About You You will have a strong track record in corporate governance and assurance, gained within a regulated environment such as social housing, the public sector, local government or another complex organisation. You will bring: Significant experience operating at a senior leadership level across governance, assurance, risk and regulatory compliance. Strong knowledge and understanding of corporate governance principles and Board/Committee structures. Experience acting as, or supporting the responsibilities of, a Company Secretary, with a strong understanding of effective Board and Committee governance. Experience working with regulators and managing regulatory requirements within a complex or regulated organisation. A strong understanding of risk management, assurance frameworks, internal controls and business continuity. The ability to provide robust challenge and constructive advice to senior leaders and Boards. Experience translating complex regulatory, legal and governance requirements into clear recommendations and actions. Strong report writing and communication skills, with the ability to prepare high-quality information and recommendations for Board and Committee consideration. Experience leading and developing teams, alongside the ability to work collaboratively across an organisation. A relevant professional qualification and/or significant equivalent experience. A legal background or qualification would be advantageous, given the responsibility for legal services and oversight. The ability to operate with a high level of integrity, discretion, sound judgement and diplomacy. Why This Role? Milford Haven office base with flexible/hybrid working Open to a day rate or fixed-term contract Offering a quick start and potential for an extension past 3 months Apply Now To apply, please submit your up-to-date CV demonstrating how you meet the requirements of the role. For further information or a confidential discussion about this opportunity, please contact Hannah Welfoot at Yolk Recruitment.

Customer Feedback Officer Exeter - hybrid working 6 month contract 33,163 per annum 37 hours per week Sellick Partnership are recruiting for a Customer Feedback Officer to join a social housing organisation on a 6 month contract. This role focuses on handling customer feedback, including complaints and compliments. You will work collaboratively across the business, helping resolve issues, identify root causes, and contribute to service improvements. Key Responsibilities of the Customer Feedback Officer include: Tailor support services to proactively reduce complaints and increase customer satisfaction. Collaborate with colleagues to perform thorough investigations, analyse evidence, and achieve satisfactory resolutions. Advocate for our complaints policy and the Housing Ombudsman Complaint Handling Code, ensuring all colleagues understand and apply these standards. Review customer feedback to develop actionable improvement plans and support a high-performance team culture The successful Customer Feedback Officer will have: Proven experience of managing customer service complaints. Experience in working in a customer service environment. Please contact Lucy Giles in the Derby office for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Belmont Recruitment are currently looking for an experienced Leasehold Officer to join a Housing Association on an ongoing temporary contract. This is a full-time role working 35 hours per week, Monday to Friday. Key Responsibilities Manage a portfolio of leasehold and privately rented properties. Build positive relationships with leaseholders, shared owners and private tenants. Set and manage service charge budgets and monitor expenditure. Coordinate repairs, maintenance and insurance claims. Carry out regular property and scheme inspections, including health and safety checks. Manage void properties, oversee refurbishment works and liaise with letting agents. Support the management of tenancies, sign-ups and property terminations. Process Right to Buy, Right to Acquire and Shared Ownership applications. Manage lease extensions, staircasing, assignments and other home ownership transactions. Deliver Section 20 consultation processes for major works. Maintain accurate records and produce reports using housing management systems. About You We're looking for someone who has: Experience working within housing, leasehold or residential property management. Knowledge of leasehold legislation, service charges and home ownership processes. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied workload. Experience of managing budgets and coordinating contractors. Please apply with an up to date CV ASAP if this role would be of interest to you!

Housing Officer Location: Reading (Regular Travel Across Slough & London) Rate: £200-£250 per day (Umbrella) Contract: 3-Month Temporary Contract Start Date: ASAP We are currently recruiting for an experienced Housing Officer to join a busy housing team on an initial 3-month temporary contract with an immediate start. You will be responsible for managing a patch of approximately 310 properties , providing a high-quality housing management service while building positive relationships with residents and ensuring tenancy obligations are met. Key Responsibilities: Manage a portfolio of approximately 310 residential properties Handle rent arrears and support income recovery Investigate and manage Anti-Social Behaviour (ASB) cases Conduct new tenancy sign-ups and ensure tenants understand their tenancy agreements Carry out general tenancy management duties, including estate inspections and resident visits Work closely with internal departments and external agencies to resolve tenancy-related issues Deliver an excellent customer-focused housing management service Requirements: Previous experience working as a Housing Officer or in a similar housing management role Proven experience managing rent arrears , ASB cases , and tenancy sign-ups Strong communication, organisation, and case management skills Full UK driving licence and access to a vehicle, or the ability to travel regularly across Reading, Slough, and London

Multitrade Location: North London Contract Type: Temporary (Ongoing) Rate: 22.14 - 28.91 per hour Hours: 40 hours per week Social Housing Experience Required Daniel Owen are proud to be representing a well-known client based in the North London area, who are looking for a highly skilled Multitrade - Plumber / Carpenter to join their team. Key Responsibilities: Multitrade - Plumber / Carpenter Duties: Carry out responsive repairs and maintenance in occupied and void social housing properties, ensuring all works are completed in line with service standards and KPIs Diagnose and repair domestic plumbing systems including leaks, pipework, taps, toilets, sinks, and hot water systems within housing association properties Undertake plumbing installations and remedial works during void property refurbishment programmes, ensuring properties are brought up to lettable standard Carry out carpentry repairs including door adjustments, door replacements, kitchen unit repairs, flooring repairs, and general joinery within tenanted properties Complete fire door inspections, repairs, and maintenance works in line with housing safety regulations and compliance requirements Support planned and cyclical maintenance programmes across social housing stock, working collaboratively with housing officers and surveyors to deliver works efficiently

Aftercare Officer (18-FTC) Watford Salary: £26,650 - £30,000 Full Time -37 hours per week Fixed Term Contract 18 Months At Chime Housing, we are committed to delivering high-quality homes and excellent customer experiences. Were looking for an Aftercare Officer to join our Development Team and play a key role in supporting customers through the final stages of their home journey click apply for full job details

Marks Consulting Partners are recruiting a Homeless Prevention Manager to join one of our Local Authority clients in Sussex on a temporary basis. What you'll be doing: Leading day-to-day operational delivery of the Housing Advice and Homelessness Prevention Service Ensuring the Council's statutory homelessness duties are met in line with current legislation Providing leadership and oversight on complex homelessness and housing options cases Supporting legal challenges including Judicial Reviews and Section 204 appeals Driving a prevention-focused approach; identifying innovative and cost-effective solutions for residents Managing Duty to Refer referrals and ensuring timely interventions are delivered Building partnerships with Housing Associations, landlords and partner agencies Representing the service at multi-agency meetings including MARAC and MAPPA panels Managing, coaching and developing Housing Options Officers What you'll need: Significant experience in Housing Options, Homelessness Prevention or Housing Needs services Strong knowledge of Housing Act 1996 Part VII, Homelessness Reduction Act 2017 and associated legislation Experience managing homelessness prevention teams within a Local Authority Strong understanding of safeguarding, domestic abuse, MAPPA and MARAC processes Experience driving service improvement and implementing operational change For further details, please contact Sadie Haralambous at Marks Consulting Partners.

A reputable Housing Provider is currently seeking an Private Housing Standards Officer (Office Based) to join their busy Private Sector Housing team in London. This is a key role in improving housing conditions across the borough and protecting residents living within the private rented sector. Rate: 30.00 - 31.17 per hour (40 Umbrella) Location: London Contract: Temporary / Ongoing Working Pattern: Primarily Office-Based (x4 days on site) This is an excellent opportunity for an environmental health, private sector housing, or housing enforcement professional with experience of HHSRS inspections , HMO regulation , housing enforcement , and private sector housing standards. You will be responsible for investigating housing condition complaints , regulating HMOs , improving standards within the private rented sector, and taking both informal and formal enforcement action where required. Key Responsibilities Investigate complaints relating to poor housing conditions within the private rented sector Conduct property inspections and undertake Housing Health and Safety Rating System (HHSRS) assessments Investigate and regulate Houses in Multiple Occupation (HMOs) ensuring compliance with housing legislation and management regulations Work proactively with landlords, managing agents and tenants to secure property improvements and compliance with statutory requirements Serve statutory notices and progress enforcement action in accordance with relevant legislation and organisational policies Prepare detailed case files, witness statements and legal documentation for enforcement proceedings Attend court hearings, tribunals and legal proceedings where required Support the delivery and enforcement of Mandatory, Additional and Selective Licensing Schemes Investigate reports of empty homes and work with owners and stakeholders to bring properties back into use Promote compliance with Minimum Energy Efficiency Standards (MEES) and support wider housing and energy efficiency initiatives Maintain accurate case records and reports using housing and enforcement management systems Work collaboratively with internal departments and external agencies including Legal Services, Trading Standards, Police and partner organisations About You Experience within Private Sector Housing, Environmental Health, Housing Enforcement or Property Standards Strong knowledge of the Housing Act 2004, HHSRS and HMO legislation Experience undertaking housing inspections and assessing housing hazards Knowledge of enforcement procedures, statutory notices and legal processes Experience preparing evidence and attending court or tribunal proceedings Strong communication and negotiation skills with the ability to engage landlords, tenants and stakeholders effectively Excellent report writing, case management and organisational skills A customer-focused approach combined with a commitment to improving housing standards Desirable Experience HMO Licensing and compliance enforcement Empty Homes initiatives and enforcement Energy Efficiency, MEES and fuel poverty projects Experience using Uniform or similar case management systems Environmental Health or Housing-related qualifications What's on Offer Opportunity to join a highly respected housing organisation making a real impact on local communities Varied and rewarding caseload covering enforcement, inspections and housing standards improvement Flexible and hybrid working arrangements Supportive and collaborative team environment Excellent professional development opportunities Competitive salary and benefits package This role offers the opportunity to make a tangible difference to residents' lives by ensuring safe, healthy and compliant housing standards across the private rented sector. Apply Now for the Private Housing Standards Officer.

Housing Officer / Housing Services - Initial temporary contract - Based in the Twickenham/Teddington area of South West London - Hybrid working (2 - 3 days in the office) - £22 per hour We're recruiting on behalf of a well-established organisation seeking a proactive Housing Advisor to deliver an exceptional housing management service. You'll take ownership of a diverse caseload, providing expert housing management advice and ensuring tenancy matters are managed efficiently, professionally and in line with current legislation. Working closely with residents, committees and internal teams, you'll help resolve issues, support vulnerable tenants and contribute to delivering an outstanding customer experience. Key Responsibilities Deliver a proactive housing management service across a portfolio of housing Manage tenancy matters including arrears, tenancy breaches, notices and legal proceedings where appropriate. Handle complex cases including anti-social behaviour, complaints and neighbour disputes. Oversee the voids and allocations process from start to finish. Carry out tenancy visits and regular site inspections. Work collaboratively with repairs and maintenance teams to support residents. Liaise with external agencies and support vulnerable tenants where safeguarding concerns arise. Ensure compliance with housing legislation, policies and tenancy agreements. Prepare reports To be considered suitable you will need to have the following skills and experience; Previous experience within housing management or tenancy management. A good understanding of housing legislation and tenancy law. Experience managing rent arrears, ASB and tenancy enforcement. Excellent communication and relationship-building skills. A customer-focused approach with the ability to manage challenging situations professionally. A full UK driving licence and willingness to travel to local sites as required

Interim Maintenance & Repairs Officer Location : Guildford Rate: £365 per day (Inside IR35) Contract: 6 Months Start Date: ASAP Working Arrangement: 5 days per week on site, with afternoons spent working from home completing survey write-ups and associated administration. The Role We are seeking an experienced Maintenance & Repairs Officer to support the delivery of a high-quality repairs and maintenance service across the council's housing stock. You will be responsible for inspecting properties, diagnosing defects, managing repairs, and overseeing contractors to ensure works are completed safely, efficiently, and to a high standard. Key Responsibilities Conduct pre, in-progress, post-work and void property inspections. Diagnose building defects and identify appropriate remedial works. Raise and manage repair orders through to completion. Oversee contractors and monitor quality, performance and costs. Prepare specifications, schedules of work and estimates where required. Ensure compliance with relevant health & safety legislation. Carry out asbestos and property-related safety inspections. Liaise with tenants, contractors and internal stakeholders to resolve maintenance issues. Support continuous service improvement and performance targets. Requirements Strong knowledge of building construction, repairs, maintenance and defect diagnosis. Experience managing responsive repairs and refurbishment works. Experience using Schedule of Rates (SOR) contracts. Knowledge of housing maintenance and contractor management. Ability to prepare specifications and schedules of works. Excellent communication and customer service skills. Full UK driving licence and access to a vehicle.

Housing Complaints Officer Contract: Interim initially for 6 months Hours: 37 hours per week Working Pattern: Hybrid Start Date: August 2026 I am currently recruiting for an experienced Housing Complaints Officer to join a busy housing service on an interim basis. This role will take responsibility for managing and coordinating formal housing complaints, ensuring residents receive clear, accurate and empathetic responses within the required timescales. You will work closely with housing, repairs and operational teams to investigate cases, gather evidence and identify appropriate resolutions. Key Responsibilities Manage a varied caseload of Stage 1 and Stage 2 housing complaints from initial investigation through to resolution. Draft clear, detailed and customer-focused complaint responses. Coordinate responses to enquiries from elected representatives and other key stakeholders. Liaise with housing, repairs and operational teams to gather information and evidence. Monitor complaint handling timescales, deadlines and performance indicators. Maintain accurate case records and robust audit trails. Identify recurring complaint themes, service failures and opportunities for improvement. Produce complaint reports, performance information and case-tracking spreadsheets. Support compliance with the Housing Ombudsman's Complaint Handling Code , consumer standards and internal complaint procedures. Communicate directly with residents, demonstrating empathy, professionalism and a solution-focused approach. Essential Experience Applicants must have: Recent experience managing housing complaints to both Stage 1 and Stage 2 standard . Experience working specifically within a housing organisation, housing association, local authority housing service or closely related social housing environment . Strong knowledge of housing repairs processes and the end-to-end resident journey. Experience drafting formal, complex and sensitive complaint responses. An understanding of the Housing Ombudsman's Complaint Handling Code. Strong Microsoft Excel skills, including maintaining and analysing complaint trackers and performance information. Excellent written communication, case management and organisational skills. The confidence to speak directly with dissatisfied residents and manage challenging conversations. Please note: I will not be accepting applications from candidates who have not independently managed complaints to both Stage 1 and Stage 2 standard. Applications from candidates without direct housing-sector experience will also not be considered. General customer service or complaints experience outside of housing is not sufficient for this position. Experience using MRI Orchard or a similar housing management system would be beneficial. Please apply with an up-to-date CV clearly demonstrating your housing complaints experience, including your responsibility for Stage 1 and Stage 2 cases.

Resident Liaison Officer Colchester Duration: 6-Month Contract (Potential for extension) Location: Colchester, Essex Are you an experienced Resident Liaison Officer (RLO) with a strong background in public sector housing projects? We are seeking a proactive, client-focused RLO to manage resident relations across a portfolio of local authority blocks of flats in Colchester. The Role You will serve as the primary link between the principal contractor, the local council/housing association, and the residents. Managing communication across multiple separate residential blocks, you will ensure major work programs proceed smoothly with minimal disruption. Key Responsibilities Deliver clear pre-construction notifications, project updates, and progress reports to residents. Conduct home condition surveys, access visits, and respite care arrangements where required. Handle resident queries, complaints, and access issues promptly and professionally. Maintain clear logs of all resident interactions and site visits across multiple blocks. Coordinate with site managers and subcontractor teams to maintain work schedules. Requirements Proven experience as an RLO within social housing or public sector refurbishment schemes. Strong knowledge of decent homes standards, major repair projects, or planned maintenance. Ability to travel between multiple sites in the Colchester area. Excellent conflict resolution, communication, and organizational skills. Full UK driving license and access to a vehicle. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Client Local Authority in Newham Job Title Interim Temporary Accommodation Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID WORKING-Office based 3 days a week from Dockside,Newham Description Key Requirements: Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Housing and Welfare Officer Walsall Contract £18.35 per hour Our client is looking for an experienced Housing and Welfare Officer 3 days on site. To provide a highly specialised Housing and Welfare service on all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Hybrid working, will be required in the office three days a week. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. To deliver a progressive and responsive service to customers, partners and stakeholders. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer