Sales Advisor - Immediate Start in Central London (No Experience Required) Looking to develop your skills within a customer-facing sales environment Our client offers an opportunity to gain experience within a face to face sales and customer service environment, supported by experienced sales professionals. Based in London, our client is a sales and marketing company representing recognisable non-profit brands through face-to-face customer acquisition campaigns. Due to continued growth, they are looking to expand their sales division with motivated individuals interested in developing sales and customer service skills. This opportunity operates on a subcontracted basis. Earnings consist of a Brand Awareness Fee (daily earnings paid to you for representing a client for a full day) plus commission and performance incentives. Please note: This role is not suitable for students/international students, as the role requires full-time equivalent availability. What They Are Looking For: Strong English communication and interpersonal skills. No previous experience required; customer-facing backgrounds are welcome. Comfortable working independently and as part of a team. Positive attitude and willingness to learn. Full-time equivalent availability (4-5 days per week, Mon-Sat). The Role: Engage with customers face-to-face within residential campaigns across London. Provide information about products and services while answering customer enquiries. Deliver a positive and professional customer experience. Support customer acquisition activities and complete relevant sales administration. What They Offer: Culture: Regular social events and a supportive environment. Travel & Networking: Opportunities to attend networking events, team activities, and awards nights. Financial Rewards: A Competitive Brand Awareness Fee (when applicable) , plus commission and performance incentives. Upskilling Sessions: invites to daily sessions ran by experienced sales professionals to help you increase your commissions. No previous experience is necessary. Applicants from customer service, sales, retail, hospitality, waiting staff, front of house, administration, warehouse and other customer-facing backgrounds may have transferable skills relevant to this opportunity. This role is not suitable for candidates still in education (school/College/University) or current international students.Our client is looking for candidates who can work 4/5 full days per week (Mon-Sat). Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Aug 10, 2026
Full time
Sales Advisor - Immediate Start in Central London (No Experience Required) Looking to develop your skills within a customer-facing sales environment Our client offers an opportunity to gain experience within a face to face sales and customer service environment, supported by experienced sales professionals. Based in London, our client is a sales and marketing company representing recognisable non-profit brands through face-to-face customer acquisition campaigns. Due to continued growth, they are looking to expand their sales division with motivated individuals interested in developing sales and customer service skills. This opportunity operates on a subcontracted basis. Earnings consist of a Brand Awareness Fee (daily earnings paid to you for representing a client for a full day) plus commission and performance incentives. Please note: This role is not suitable for students/international students, as the role requires full-time equivalent availability. What They Are Looking For: Strong English communication and interpersonal skills. No previous experience required; customer-facing backgrounds are welcome. Comfortable working independently and as part of a team. Positive attitude and willingness to learn. Full-time equivalent availability (4-5 days per week, Mon-Sat). The Role: Engage with customers face-to-face within residential campaigns across London. Provide information about products and services while answering customer enquiries. Deliver a positive and professional customer experience. Support customer acquisition activities and complete relevant sales administration. What They Offer: Culture: Regular social events and a supportive environment. Travel & Networking: Opportunities to attend networking events, team activities, and awards nights. Financial Rewards: A Competitive Brand Awareness Fee (when applicable) , plus commission and performance incentives. Upskilling Sessions: invites to daily sessions ran by experienced sales professionals to help you increase your commissions. No previous experience is necessary. Applicants from customer service, sales, retail, hospitality, waiting staff, front of house, administration, warehouse and other customer-facing backgrounds may have transferable skills relevant to this opportunity. This role is not suitable for candidates still in education (school/College/University) or current international students.Our client is looking for candidates who can work 4/5 full days per week (Mon-Sat). Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
S haw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. Purpose As an Employment Specialist, your mission is to empower individuals with mental health support needs by helping them secure sustainable employment in alignment with their preferences (meaningful to them) in order to rebuild their lives. You will deliver the Individual Placement and Support (IPS) approach, providing person-centred guidance to clients while fostering positive relationships with local employers. Your role within community mental health teams or early intervention psychosis teams will support a holistic approach to recovery through employment. This is a highly people-focused, community-based role. You will: Meet clients in the community or mental health settings Support individuals with job goals, applications, and interviews Build relationships with local employers Work collaboratively with clinical teams Provide ongoing in-work support This role is active and varied-you'll spend much of your time out and about, building relationships and supporting people directly. Who we're looking for We are looking for motivated, proactive individuals who are passionate about helping others succeed. Transferrable skills are welcome You don't need to have done this exact role before. We welcome applicants from a range of backgrounds where supporting people to achieve their goals is key. This may include experience in: Education (teachers, tutors, teaching assistants) Health and social care Youth work or community roles Charity or voluntary sector Coaching, mentoring, or careers advice Recruitment, HR, or customer advisory roles Housing, probation, or rehabilitation services Customer-facing leadership roles (e.g. retail, hospitality) If you're passionate about people and making a difference, we'll support you to learn the IPS delivery approach. If you're looking for a role where you can genuinely change lives-and be part of a team that values purpose, inclusion, and impact-we'd love to hear from you. Essential: You will have: A people-centred approach Demonstratable passion to help people with mental health and physical barriers into good employment Be able to work consistently to targets Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector Resilience and initiative Excellent communication skills Able to work 100% of the time in the community or in a mental health treatment hub A strong communicator who can build trust quickly Organised and able to manage a varied workload Resilient and able to work independently Professional in your approach and presentation Motivated to achieve positive outcomes for others Download the Job Description for full details. Location: You will be based within Birmingham or Solihull - community based (peripatetic). Why join Shaw Trust? Working here, you're part of something bigger-where everybody is somebody." Be part of a supportive, inclusive, purpose-led organisation Make a meaningful difference every day Work alongside NHS and community partners Receive training in the IPS model Develop your career in a values-driven organisation Employee Benefits As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits: 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday 2 days paid volunteering leave each year An enhanced pension scheme after 6 months Life Assurance at 3 times your annual salary rate Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network) Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan Our Strategy To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: (url removed) Join a diverse and inclusive organisation Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. In addition; We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact: (url removed) ShawIND1
Aug 08, 2026
Full time
S haw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. Purpose As an Employment Specialist, your mission is to empower individuals with mental health support needs by helping them secure sustainable employment in alignment with their preferences (meaningful to them) in order to rebuild their lives. You will deliver the Individual Placement and Support (IPS) approach, providing person-centred guidance to clients while fostering positive relationships with local employers. Your role within community mental health teams or early intervention psychosis teams will support a holistic approach to recovery through employment. This is a highly people-focused, community-based role. You will: Meet clients in the community or mental health settings Support individuals with job goals, applications, and interviews Build relationships with local employers Work collaboratively with clinical teams Provide ongoing in-work support This role is active and varied-you'll spend much of your time out and about, building relationships and supporting people directly. Who we're looking for We are looking for motivated, proactive individuals who are passionate about helping others succeed. Transferrable skills are welcome You don't need to have done this exact role before. We welcome applicants from a range of backgrounds where supporting people to achieve their goals is key. This may include experience in: Education (teachers, tutors, teaching assistants) Health and social care Youth work or community roles Charity or voluntary sector Coaching, mentoring, or careers advice Recruitment, HR, or customer advisory roles Housing, probation, or rehabilitation services Customer-facing leadership roles (e.g. retail, hospitality) If you're passionate about people and making a difference, we'll support you to learn the IPS delivery approach. If you're looking for a role where you can genuinely change lives-and be part of a team that values purpose, inclusion, and impact-we'd love to hear from you. Essential: You will have: A people-centred approach Demonstratable passion to help people with mental health and physical barriers into good employment Be able to work consistently to targets Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector Resilience and initiative Excellent communication skills Able to work 100% of the time in the community or in a mental health treatment hub A strong communicator who can build trust quickly Organised and able to manage a varied workload Resilient and able to work independently Professional in your approach and presentation Motivated to achieve positive outcomes for others Download the Job Description for full details. Location: You will be based within Birmingham or Solihull - community based (peripatetic). Why join Shaw Trust? Working here, you're part of something bigger-where everybody is somebody." Be part of a supportive, inclusive, purpose-led organisation Make a meaningful difference every day Work alongside NHS and community partners Receive training in the IPS model Develop your career in a values-driven organisation Employee Benefits As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits: 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday 2 days paid volunteering leave each year An enhanced pension scheme after 6 months Life Assurance at 3 times your annual salary rate Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network) Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan Our Strategy To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: (url removed) Join a diverse and inclusive organisation Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. In addition; We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact: (url removed) ShawIND1
Customer Sales Advisor - covering locations in: Handsworth (B21) and Stirchley (B30), Birmingham Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales and customer service backgrounds. Key Benefits and Principle terms for Customer Sales Advisor role: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 27,976 + EOY bonus - this is the entry pay grade and there are 4 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Job Role for the Customer Sales Advisor: This is a great opportunity to work as part of a small, friendly team, promoting high quality self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations. Full Training is provided in the role. Key Functions of the Customer Sales Advisor Role: Sales/Customer Service Sell space (dealing with inbound enquiries for people wanting to use the service - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing; Uploading customer details on to database and setting up customer accounts, as well as off-boarding when customer contract ends; Additional administration required when liaising with the removals contractor, including using the removals calendar. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. Please apply now for immediate consideration and job start.
Aug 08, 2026
Full time
Customer Sales Advisor - covering locations in: Handsworth (B21) and Stirchley (B30), Birmingham Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales and customer service backgrounds. Key Benefits and Principle terms for Customer Sales Advisor role: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: 27,976 + EOY bonus - this is the entry pay grade and there are 4 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Job Role for the Customer Sales Advisor: This is a great opportunity to work as part of a small, friendly team, promoting high quality self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations. Full Training is provided in the role. Key Functions of the Customer Sales Advisor Role: Sales/Customer Service Sell space (dealing with inbound enquiries for people wanting to use the service - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing; Uploading customer details on to database and setting up customer accounts, as well as off-boarding when customer contract ends; Additional administration required when liaising with the removals contractor, including using the removals calendar. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. Please apply now for immediate consideration and job start.
Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Aug 08, 2026
Seasonal
Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Customer Experience Advisor - 6 Months FTC Salary: 26,437 plus Veolia benefits and pension Hours: 40 hours per week, Location: Cannock, WS11 8JP (Head Office) Duration: FTC 6 Months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service What we're looking for; We welcome applications from candidates who have minimal Customer Service and Administration experience as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven Ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service. Show great interpersonal skills and pay attention to detail in everything we do. Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Aug 08, 2026
Seasonal
Customer Experience Advisor - 6 Months FTC Salary: 26,437 plus Veolia benefits and pension Hours: 40 hours per week, Location: Cannock, WS11 8JP (Head Office) Duration: FTC 6 Months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service What we're looking for; We welcome applications from candidates who have minimal Customer Service and Administration experience as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven Ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service. Show great interpersonal skills and pay attention to detail in everything we do. Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers Possess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5 GCSEs grade C or above including Maths and English What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Entry-Level Sales Assistant - Full-time Equivalent (Immediate Starts Available in Central London) Full client training and opportunities to upskill available within this opportunity Our client, a well-established sales and marketing company in London, is looking for candidates eager to learn and develop within a customer-facing role. The role involves engaging with customers on behalf of non-profit clients within event and retail campaigns, supporting customer acquisition and brand awareness while delivering a professional customer experience. Client training, invitations to daily upskilling sessions and opportunities to learn from knowledgeable individuals with customer-facing experience are available from the start. As individuals gain experience within the opportunity, additional opportunities to support upskilling activities, participate in workshops and become involved in wider team initiatives may become available based on performance and business needs. The Ideal Candidate Will Have: Strong English speaking and writing skills for effective communication with customers and the client Full-time equivalent availability (4/5 full working days per week, Mon-Sat) Eligibility to work in the UK No Experience No Problem! Our client welcomes people from all backgrounds - whether you're a recent graduate, starting fresh, or bringing experience from sales, marketing, retail, hospitality, waiting staff, tourism, events, care, or any other customer service role. This entry-level sales role is ideal for: Individuals looking to gain experience within a customer-facing environment Those interested in developing new skills and building confidence Candidates looking to expand their skills and involvement over time Individuals with face-to-face customer experience (retail, hospitality, customer service, sales, call centres, tourism, or similar) Self-motivated individuals who enjoy working towards goals Benefits of Becoming a Sales Advisor: Opportunities to attend networking events, recognition experiences, and team activities/socials Opportunities to take part in international travel experiences (R&Rs) for eligible team members A Brand Awareness Fee (earn a daily fee paid to you, only applicable when representing a client for a full day) plus commission and financial incentives. Earnings are paid weekly. Client Training and Upskilling: Opportunities to attend client training and invitations to daily upskilling sessions covering customer engagement, communication and brand representation. Individuals will have access to client training, practical experience and opportunities to build confidence within a customer-facing environment. This opportunity operates on a subcontracted basis. Earnings include a Brand Awareness Fee (where applicable), plus commission and financial incentives. Click the apply button now and you could be offered an immediate start! This role is not suitable for candidates still in education (school/college/university) or current international students. Due to availability requirements, our client is seeking candidates who can work 4/5 full days per week (full-time equivalent). Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Aug 08, 2026
Full time
Entry-Level Sales Assistant - Full-time Equivalent (Immediate Starts Available in Central London) Full client training and opportunities to upskill available within this opportunity Our client, a well-established sales and marketing company in London, is looking for candidates eager to learn and develop within a customer-facing role. The role involves engaging with customers on behalf of non-profit clients within event and retail campaigns, supporting customer acquisition and brand awareness while delivering a professional customer experience. Client training, invitations to daily upskilling sessions and opportunities to learn from knowledgeable individuals with customer-facing experience are available from the start. As individuals gain experience within the opportunity, additional opportunities to support upskilling activities, participate in workshops and become involved in wider team initiatives may become available based on performance and business needs. The Ideal Candidate Will Have: Strong English speaking and writing skills for effective communication with customers and the client Full-time equivalent availability (4/5 full working days per week, Mon-Sat) Eligibility to work in the UK No Experience No Problem! Our client welcomes people from all backgrounds - whether you're a recent graduate, starting fresh, or bringing experience from sales, marketing, retail, hospitality, waiting staff, tourism, events, care, or any other customer service role. This entry-level sales role is ideal for: Individuals looking to gain experience within a customer-facing environment Those interested in developing new skills and building confidence Candidates looking to expand their skills and involvement over time Individuals with face-to-face customer experience (retail, hospitality, customer service, sales, call centres, tourism, or similar) Self-motivated individuals who enjoy working towards goals Benefits of Becoming a Sales Advisor: Opportunities to attend networking events, recognition experiences, and team activities/socials Opportunities to take part in international travel experiences (R&Rs) for eligible team members A Brand Awareness Fee (earn a daily fee paid to you, only applicable when representing a client for a full day) plus commission and financial incentives. Earnings are paid weekly. Client Training and Upskilling: Opportunities to attend client training and invitations to daily upskilling sessions covering customer engagement, communication and brand representation. Individuals will have access to client training, practical experience and opportunities to build confidence within a customer-facing environment. This opportunity operates on a subcontracted basis. Earnings include a Brand Awareness Fee (where applicable), plus commission and financial incentives. Click the apply button now and you could be offered an immediate start! This role is not suitable for candidates still in education (school/college/university) or current international students. Due to availability requirements, our client is seeking candidates who can work 4/5 full days per week (full-time equivalent). Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Imperial Recruitment Group are delighted to be recruiting on behalf of a leading and innovative waste management company for an Account Manager to join their growing commercial team. This is an exciting opportunity to join a forward-thinking business operating at the forefront of sustainable waste solutions, helping clients reduce environmental impact while delivering cost-effective and innovative waste management services. As Account Manager, you will act as the primary point of contact for a portfolio of clients, building strong long-term relationships while ensuring exceptional levels of customer service. You will work closely with customers to understand their operational needs, provide tailored solutions and identify opportunities to grow existing accounts through upselling and cross-selling services. The successful candidate will be responsible for managing customer relationships, overseeing account performance, supporting contract renewals and maintaining high levels of client satisfaction. You will also monitor market trends and competitor activity, provide commercial insights, and utilise CRM systems to manage sales activity and customer information effectively. This role would suit an ambitious and commercially driven individual with previous B2B account management or sales experience, ideally within waste management, environmental services or a related sector. Strong communication and relationship-building skills are essential, alongside the ability to manage multiple accounts and deliver excellent customer service in a fast-paced environment. Applicants should have experience using CRM systems, strong organisational skills and the ability to identify opportunities for business growth. A proactive and solution-focused approach, combined with the ability to work collaboratively with wider operational and commercial teams, will be key to success in this position. Benefits Competitive basic salary with negotiable package for the right candidate Uncapped monthly commission scheme 20 days holiday plus Bank Holidays Additional holidays awarded for long service Employee discounts platform covering retail, travel and lifestyle savings Excellent career development and progression opportunities Supportive and collaborative working environment Free onsite parking Pension scheme Company social events Long service and retirement benefits Annual paid volunteering day Quarterly recognition and awards programme This is an excellent opportunity to join a growing business within a rapidly evolving industry where sustainability, innovation and employee development are genuinely valued. For more information on this opportunity please contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Aug 07, 2026
Full time
Imperial Recruitment Group are delighted to be recruiting on behalf of a leading and innovative waste management company for an Account Manager to join their growing commercial team. This is an exciting opportunity to join a forward-thinking business operating at the forefront of sustainable waste solutions, helping clients reduce environmental impact while delivering cost-effective and innovative waste management services. As Account Manager, you will act as the primary point of contact for a portfolio of clients, building strong long-term relationships while ensuring exceptional levels of customer service. You will work closely with customers to understand their operational needs, provide tailored solutions and identify opportunities to grow existing accounts through upselling and cross-selling services. The successful candidate will be responsible for managing customer relationships, overseeing account performance, supporting contract renewals and maintaining high levels of client satisfaction. You will also monitor market trends and competitor activity, provide commercial insights, and utilise CRM systems to manage sales activity and customer information effectively. This role would suit an ambitious and commercially driven individual with previous B2B account management or sales experience, ideally within waste management, environmental services or a related sector. Strong communication and relationship-building skills are essential, alongside the ability to manage multiple accounts and deliver excellent customer service in a fast-paced environment. Applicants should have experience using CRM systems, strong organisational skills and the ability to identify opportunities for business growth. A proactive and solution-focused approach, combined with the ability to work collaboratively with wider operational and commercial teams, will be key to success in this position. Benefits Competitive basic salary with negotiable package for the right candidate Uncapped monthly commission scheme 20 days holiday plus Bank Holidays Additional holidays awarded for long service Employee discounts platform covering retail, travel and lifestyle savings Excellent career development and progression opportunities Supportive and collaborative working environment Free onsite parking Pension scheme Company social events Long service and retirement benefits Annual paid volunteering day Quarterly recognition and awards programme This is an excellent opportunity to join a growing business within a rapidly evolving industry where sustainability, innovation and employee development are genuinely valued. For more information on this opportunity please contact Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Independent Domestic Violence Advocate Do you want to help make a real difference every day Do you want to contribute to change and improve the quality of lives of male survivors of domestic abuse We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. If you have resilience, adaptability and can work effectively with a focus on safety and customer service and care, then we want to hear from you! The role is a hybrid working role based at the London office close to Old Street tube station with travel throughout London as required. Position: 6861 Independent Domestic Violence Advocate - Male Victims Location: London/hybrid Hours: Full time, 37.5. Monday to Friday 9.00am - 5.00pm (with flexibility dependent on service delivery and client need) Contract: Fixed Term to 31/03/2027 Salary: Qualified: Total £32,383.00 per annum - (FTE £29,583.00 per annum plus £2,800.00 per annum London Weighting Allowance) Unqualified: Total £30,552.00 per annum - (FTE £27,752.00 per annum plus £2,800.00 per annum London Weighting Allowance) Closing Date: 12/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IDVA you will:- Ensure that male survivors safety and housing needs are met by supporting survivors to access safe accommodation Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promote the service and raising awareness of issues arising, minimising barriers and improving access to support About You You will need: Experience of providing support those affected by domestic abuse An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues. A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals. An understanding of commitment to equal opportunities and diversity issues in policy and practice. Strong crisis management skills and the ability to deal with stressful and difficult situations. We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors. You can view the full Job Description and Person Specification once you click to apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles) Generous Annual Leave, plus an extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as ISVA, IDVA, ISAC, Violence, Abuse, Sexual Abuse, Criminal Justice, Family Support Worker, Child Support Worker, Social Worker, Case Worker, Liaison. Please note this role is being advertised by NFP People on behalf of our client.
Aug 07, 2026
Contractor
Independent Domestic Violence Advocate Do you want to help make a real difference every day Do you want to contribute to change and improve the quality of lives of male survivors of domestic abuse We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting male victim/survivors of abuse to join our unique specialist housing support project (Ashraya Project) for Male victims of domestic abuse. If you have resilience, adaptability and can work effectively with a focus on safety and customer service and care, then we want to hear from you! The role is a hybrid working role based at the London office close to Old Street tube station with travel throughout London as required. Position: 6861 Independent Domestic Violence Advocate - Male Victims Location: London/hybrid Hours: Full time, 37.5. Monday to Friday 9.00am - 5.00pm (with flexibility dependent on service delivery and client need) Contract: Fixed Term to 31/03/2027 Salary: Qualified: Total £32,383.00 per annum - (FTE £29,583.00 per annum plus £2,800.00 per annum London Weighting Allowance) Unqualified: Total £30,552.00 per annum - (FTE £27,752.00 per annum plus £2,800.00 per annum London Weighting Allowance) Closing Date: 12/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IDVA you will:- Ensure that male survivors safety and housing needs are met by supporting survivors to access safe accommodation Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promote the service and raising awareness of issues arising, minimising barriers and improving access to support About You You will need: Experience of providing support those affected by domestic abuse An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues. A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals. An understanding of commitment to equal opportunities and diversity issues in policy and practice. Strong crisis management skills and the ability to deal with stressful and difficult situations. We particularly welcome applicants who are male, as they are under-represented in the provision of support to domestic abuse victim survivors. You can view the full Job Description and Person Specification once you click to apply. In Return Benefits include: Flexible Working Options: Including hybrid working. Bonus: £500 bonus paid on successful completion of probationary period (pro-rata for part time roles) Generous Annual Leave, plus an extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments and exclusive discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance and Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression and Practice Support: Clinical supervision and group reflective practice About the Organisation This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as ISVA, IDVA, ISAC, Violence, Abuse, Sexual Abuse, Criminal Justice, Family Support Worker, Child Support Worker, Social Worker, Case Worker, Liaison. Please note this role is being advertised by NFP People on behalf of our client.
FIELD ROLE COVERING THE SOUTH WEST This role covers the South West region, including Gloucester, Bristol, Swindon, Bournemouth , and parts of South and South West London . Candidates should be comfortable with regular travel across the territory and ideally be located within the region. Big things are happening at Topps Group, home to premier UK tile brands including CTD, Topps Tiles, Pro Tiler Tools, Parkside and Tile Warehouse. CTD is a leading provider of high-quality products and solutions within the House Builder Sector. We are committed to delivering exceptional service and innovative solutions to our clients, including national housebuilders, regional developers, tiling contractors, housing associations, and councils. We are seeking a dynamic and results-driven House Builder Sales Manager to join our team. In this role, you will be responsible for selling and promoting CTD products and solutions within your designated territory. You will develop and nurture business relationships with key stakeholders to drive profitable sales growth and exceed budget targets. Key Responsibilities: Achieve profitable sales growth and exceed budget targets. Identify decision makers within each customer/prospect account and develop strategic business-to-business relationships. Gain a clear understanding of customers' business needs and requirements. Present products and solutions in a structured and professional manner. Follow up on new leads and referrals in line with prospecting and pipeline work. Provide local technical advisory support and be recognized as a resource to the customer base. Prepare thoroughly for customer meetings, utilizing the company's Business Intelligence system. Ensure the company CRM system is updated regularly. Develop and maintain strong working relationships with internal sales support functions. Monitor and self-assess performance, identify areas for improvement, and take corrective action as needed, in line with objectives agreed upon with the House Builder Sales Director. Qualifications: Proven experience in B2B sales, preferably within the house builder sector. Strong commercial acumen and solution-focus. Excellent communication and interpersonal skills. Ability to build and maintain strong business relationships. Proficiency in using CRM systems and business intelligence tools. Self-motivated with a results-oriented mindset. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and collaborative work environment. If you are a motivated and ambitious sales professional with a passion for the house builder sector, we would love to hear from you! What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a company car and a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group CTD we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shaping a culture where inclusion is more than a policy-it's a daily practice. Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.
Aug 07, 2026
Full time
FIELD ROLE COVERING THE SOUTH WEST This role covers the South West region, including Gloucester, Bristol, Swindon, Bournemouth , and parts of South and South West London . Candidates should be comfortable with regular travel across the territory and ideally be located within the region. Big things are happening at Topps Group, home to premier UK tile brands including CTD, Topps Tiles, Pro Tiler Tools, Parkside and Tile Warehouse. CTD is a leading provider of high-quality products and solutions within the House Builder Sector. We are committed to delivering exceptional service and innovative solutions to our clients, including national housebuilders, regional developers, tiling contractors, housing associations, and councils. We are seeking a dynamic and results-driven House Builder Sales Manager to join our team. In this role, you will be responsible for selling and promoting CTD products and solutions within your designated territory. You will develop and nurture business relationships with key stakeholders to drive profitable sales growth and exceed budget targets. Key Responsibilities: Achieve profitable sales growth and exceed budget targets. Identify decision makers within each customer/prospect account and develop strategic business-to-business relationships. Gain a clear understanding of customers' business needs and requirements. Present products and solutions in a structured and professional manner. Follow up on new leads and referrals in line with prospecting and pipeline work. Provide local technical advisory support and be recognized as a resource to the customer base. Prepare thoroughly for customer meetings, utilizing the company's Business Intelligence system. Ensure the company CRM system is updated regularly. Develop and maintain strong working relationships with internal sales support functions. Monitor and self-assess performance, identify areas for improvement, and take corrective action as needed, in line with objectives agreed upon with the House Builder Sales Director. Qualifications: Proven experience in B2B sales, preferably within the house builder sector. Strong commercial acumen and solution-focus. Excellent communication and interpersonal skills. Ability to build and maintain strong business relationships. Proficiency in using CRM systems and business intelligence tools. Self-motivated with a results-oriented mindset. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and collaborative work environment. If you are a motivated and ambitious sales professional with a passion for the house builder sector, we would love to hear from you! What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a company car and a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group CTD we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shaping a culture where inclusion is more than a policy-it's a daily practice. Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.
Join AX where our people and purpose drive us forward At AX, we re passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency. Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We re a team that values care, quality, and customer satisfaction. You ll be part of a supportive environment where your work is appreciated, and your development is encouraged. About the role We re looking for a motivated and customer-focused individual to join our New Claims team. The ideal candidate will be resilient, adaptable, and passionate about delivering exceptional service in a fast-paced environment to our customers following their involvement in a non-fault accident. During your Welcome Period you will be required to attend the Fort Dunlop office each working day, upon successful completion, you will be required to attend for a minimum of two days per week. What you ll be doing You will be the first point of contact for customers, playing a key role in converting initial enquiries into active claims. Your focus will be on delivering exceptional service, capturing accurate information, and ensuring a smooth claims process from the outset. handle incoming calls and enquiries, converting them into new claims by delivering outstanding customer service and attention to detail efficiently manage and convert all new claims allocated to you, in line with business targets and service standards proactively engage with referral partners (e.g. car dealerships, fleet companies, body shops, brokers, insurers), customers, and third parties to gather all necessary claim details. accurately record all interactions, claim details, next steps, and timelines in the BackOffice system to ensure clear and up-to-date records support internal and external processes to deliver a seamless and efficient service to all stakeholders use open questioning, active listening, and empathy to capture all relevant claim information, including accident circumstances, third-party details, and driving conditions maintain a professional and empathetic approach throughout the claims process, ensuring customers feel supported and informed. What you ll bring demonstrable success in a fast-paced, target-driven, customer-focused environment previous experience in soft sales is advantageous, though not essential ability to absorb and apply new processes and systems efficiently comfortable using Microsoft Office and adaptable to learning bespoke systems excellent verbal and written communication skills, with the ability to convey information clearly, persuasively, and assertively proven decision-making and problem-solving abilities, with a logical and analytical approach capable of managing professional relationships with colleagues, clients, and business partners effectively proactive, adaptable, and results-oriented, with the ability to work independently and as part of a team a track record of achieving or exceeding performance targets demonstrates behaviours aligned with our core values: Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight. What we offer Up to £27,000 OTE 22 days holiday (plus bank holidays), rising to 27 with service Workplace pension scheme Bupa Private Healthcare (optional) Life Assurance (4x salary) Employee Assistance Programme and wellbeing tools Retail discounts and savings Ongoing professional development and career growth opportunities One charity/volunteering day off per year. Wellbeing, diversity and inclusion For the third year in a row, we are proud to share that we ve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated. We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace. If our values resonate with you and you re excited about this opportunity, we d love to hear from you. You might be just who we re looking for. REF-(phone number removed)
Aug 06, 2026
Full time
Join AX where our people and purpose drive us forward At AX, we re passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency. Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We re a team that values care, quality, and customer satisfaction. You ll be part of a supportive environment where your work is appreciated, and your development is encouraged. About the role We re looking for a motivated and customer-focused individual to join our New Claims team. The ideal candidate will be resilient, adaptable, and passionate about delivering exceptional service in a fast-paced environment to our customers following their involvement in a non-fault accident. During your Welcome Period you will be required to attend the Fort Dunlop office each working day, upon successful completion, you will be required to attend for a minimum of two days per week. What you ll be doing You will be the first point of contact for customers, playing a key role in converting initial enquiries into active claims. Your focus will be on delivering exceptional service, capturing accurate information, and ensuring a smooth claims process from the outset. handle incoming calls and enquiries, converting them into new claims by delivering outstanding customer service and attention to detail efficiently manage and convert all new claims allocated to you, in line with business targets and service standards proactively engage with referral partners (e.g. car dealerships, fleet companies, body shops, brokers, insurers), customers, and third parties to gather all necessary claim details. accurately record all interactions, claim details, next steps, and timelines in the BackOffice system to ensure clear and up-to-date records support internal and external processes to deliver a seamless and efficient service to all stakeholders use open questioning, active listening, and empathy to capture all relevant claim information, including accident circumstances, third-party details, and driving conditions maintain a professional and empathetic approach throughout the claims process, ensuring customers feel supported and informed. What you ll bring demonstrable success in a fast-paced, target-driven, customer-focused environment previous experience in soft sales is advantageous, though not essential ability to absorb and apply new processes and systems efficiently comfortable using Microsoft Office and adaptable to learning bespoke systems excellent verbal and written communication skills, with the ability to convey information clearly, persuasively, and assertively proven decision-making and problem-solving abilities, with a logical and analytical approach capable of managing professional relationships with colleagues, clients, and business partners effectively proactive, adaptable, and results-oriented, with the ability to work independently and as part of a team a track record of achieving or exceeding performance targets demonstrates behaviours aligned with our core values: Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight. What we offer Up to £27,000 OTE 22 days holiday (plus bank holidays), rising to 27 with service Workplace pension scheme Bupa Private Healthcare (optional) Life Assurance (4x salary) Employee Assistance Programme and wellbeing tools Retail discounts and savings Ongoing professional development and career growth opportunities One charity/volunteering day off per year. Wellbeing, diversity and inclusion For the third year in a row, we are proud to share that we ve won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated. We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace. If our values resonate with you and you re excited about this opportunity, we d love to hear from you. You might be just who we re looking for. REF-(phone number removed)
Join AX where our people and purpose drive us forward At AX, we're passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency.Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We're a team that values care, quality, and customer satisfaction. You'll be part of a supportive environment where your work is appreciated, and your development is encouraged. About the role We're looking for a motivated and customer-focused individual to join our New Claims team. The ideal candidate will be resilient, adaptable, and passionate about delivering exceptional service in a fast-paced environment to our customers following their involvement in a non-fault accident. During your Welcome Period you will be required to attend the Fort Dunlop office each working day, upon successful completion, you will be required to attend for a minimum of two days per week. What you'll be doing You will be the first point of contact for customers, playing a key role in converting initial enquiries into active claims. Your focus will be on delivering exceptional service, capturing accurate information, and ensuring a smooth claims process from the outset. handle incoming calls and enquiries, converting them into new claims by delivering outstanding customer service and attention to detail efficiently manage and convert all new claims allocated to you, in line with business targets and service standards proactively engage with referral partners (e.g. car dealerships, fleet companies, body shops, brokers, insurers), customers, and third parties to gather all necessary claim details. accurately record all interactions, claim details, next steps, and timelines in the BackOffice system to ensure clear and up-to-date records support internal and external processes to deliver a seamless and efficient service to all stakeholders use open questioning, active listening, and empathy to capture all relevant claim information, including accident circumstances, third-party details, and driving conditions maintain a professional and empathetic approach throughout the claims process, ensuring customers feel supported and informed. What you'll bring demonstrable success in a fast-paced, target-driven, customer-focused environment previous experience in soft sales is advantageous, though not essential ability to absorb and apply new processes and systems efficiently comfortable using Microsoft Office and adaptable to learning bespoke systems excellent verbal and written communication skills, with the ability to convey information clearly, persuasively, and assertively proven decision-making and problem-solving abilities, with a logical and analytical approach capable of managing professional relationships with colleagues, clients, and business partners effectively proactive, adaptable, and results-oriented, with the ability to work independently and as part of a team a track record of achieving or exceeding performance targets demonstrates behaviours aligned with our core values: Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight. What we offer Up to £27,000 OTE 22 days holiday (plus bank holidays), rising to 27 with service Workplace pension scheme Bupa Private Healthcare (optional) Life Assurance (4x salary) Employee Assistance Programme and wellbeing tools Retail discounts and savings Ongoing professional development and career growth opportunities One charity/volunteering day off per year. Wellbeing, diversity and inclusion For the third year in a row, we are proud to share that we've won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated.We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace.If our values resonate with you and you're excited about this opportunity, we'd love to hear from you. You might be just who we're looking for. REF-229904
Aug 06, 2026
Full time
Join AX where our people and purpose drive us forward At AX, we're passionate about keeping drivers on the road and delivering exceptional care when it matters most. As a leading accident assistance and aftercare provider, we support customers involved in non-fault accidents by supplying replacement vehicles and managing their claims with empathy and efficiency.Our values Inspired to Innovate, Always Respectful, Fully Accountable, and Delivering Delight are at the heart of everything we do. We foster a culture that prioritises wellbeing, development, and inclusivity, ensuring our people feel supported and empowered every step of the way. We're a team that values care, quality, and customer satisfaction. You'll be part of a supportive environment where your work is appreciated, and your development is encouraged. About the role We're looking for a motivated and customer-focused individual to join our New Claims team. The ideal candidate will be resilient, adaptable, and passionate about delivering exceptional service in a fast-paced environment to our customers following their involvement in a non-fault accident. During your Welcome Period you will be required to attend the Fort Dunlop office each working day, upon successful completion, you will be required to attend for a minimum of two days per week. What you'll be doing You will be the first point of contact for customers, playing a key role in converting initial enquiries into active claims. Your focus will be on delivering exceptional service, capturing accurate information, and ensuring a smooth claims process from the outset. handle incoming calls and enquiries, converting them into new claims by delivering outstanding customer service and attention to detail efficiently manage and convert all new claims allocated to you, in line with business targets and service standards proactively engage with referral partners (e.g. car dealerships, fleet companies, body shops, brokers, insurers), customers, and third parties to gather all necessary claim details. accurately record all interactions, claim details, next steps, and timelines in the BackOffice system to ensure clear and up-to-date records support internal and external processes to deliver a seamless and efficient service to all stakeholders use open questioning, active listening, and empathy to capture all relevant claim information, including accident circumstances, third-party details, and driving conditions maintain a professional and empathetic approach throughout the claims process, ensuring customers feel supported and informed. What you'll bring demonstrable success in a fast-paced, target-driven, customer-focused environment previous experience in soft sales is advantageous, though not essential ability to absorb and apply new processes and systems efficiently comfortable using Microsoft Office and adaptable to learning bespoke systems excellent verbal and written communication skills, with the ability to convey information clearly, persuasively, and assertively proven decision-making and problem-solving abilities, with a logical and analytical approach capable of managing professional relationships with colleagues, clients, and business partners effectively proactive, adaptable, and results-oriented, with the ability to work independently and as part of a team a track record of achieving or exceeding performance targets demonstrates behaviours aligned with our core values: Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight. What we offer Up to £27,000 OTE 22 days holiday (plus bank holidays), rising to 27 with service Workplace pension scheme Bupa Private Healthcare (optional) Life Assurance (4x salary) Employee Assistance Programme and wellbeing tools Retail discounts and savings Ongoing professional development and career growth opportunities One charity/volunteering day off per year. Wellbeing, diversity and inclusion For the third year in a row, we are proud to share that we've won an Inspiring Workplace Award. This is testament to our commitment to fostering a positive and inclusive workplace where every individual feels valued, supported, and empowered and remain focused on creating a culture where everyone can thrive and feel genuinely appreciated.We've also achieved Thrive at Work Bronze Level accreditation from the West Midlands Combined Authority, recognising our commitment to improving health and wellbeing in our workplace.If our values resonate with you and you're excited about this opportunity, we'd love to hear from you. You might be just who we're looking for. REF-229904
Showroom Consultant Clerkenwell, London Up to £36,750 + Quarterly Profit-Related Bonus + Uncapped Commission Monday to Friday 8:30am - 5:00pm Love Interiors? Thrive on Building Relationships? I am thrilled to be recruiting on behalf of a leading premium interiors business looking for an enthusiastic and customer-focused Showroom Consultant to join their flagship London showroom. This is far more than a traditional showroom role. You'll become a trusted advisor to architects, interior designers, contractors and homeowners, helping bring their projects to life while generating new business opportunities and building lasting client relationships. If you're passionate about design, enjoy consultative selling and love delivering exceptional customer experiences, this could be the perfect opportunity. The Opportunity As the face of the showroom, you'll create a welcoming, inspiring environment where every visitor receives expert advice and a first-class experience. Working closely with the sales, marketing and business development teams, you'll help drive new business, maximise showroom performance and ensure the space always reflects the quality of the brand. Key Responsibilities Welcome and engage clients visiting the showroom Understand customer requirements and recommend the best products and solutions Provide expert product knowledge and technical guidance Build strong relationships with architects, interior designers, contractors and commercial clients Identify and generate new sales opportunities Maintain accurate CRM records and follow up customer enquiries Ensure the showroom, displays and sample library are presented to the highest standard Manage showroom samples and stock levels Support showroom events, product launches and networking opportunities Work collaboratively with sales, marketing and business development teams Identify ways to continually improve the customer journey and showroom performance About You You'll be passionate about delivering exceptional service and confident building relationships with a wide range of clients. Ideally you'll have: Experience within a showroom, interiors, luxury retail or specification sales environment A genuine interest in interiors, design or architecture Excellent communication and relationship-building skills A consultative sales approach with a commercial mindset Strong organisational skills and attention to detail Confidence managing multiple priorities in a fast-paced environment A proactive, positive attitude and a desire to exceed expectations What Success Looks Like You'll play a key role in driving: Increased showroom footfall and customer engagement Strong sales conversions and new business opportunities Long-term relationships with designers, architects and commercial clients An exceptional customer experience from first visit through to project completion What's in It for You? Salary up to £36,750 Quarterly profit-related bonus Uncapped commission with excellent earning potential Monday to Friday working hours - no weekends Join a respected premium interiors business with an outstanding reputation Modern, inspiring showroom environment Genuine opportunities for career progression and development Supportive and collaborative team culture Please note this role is initially for 12 months but for the perfect candidate may become permanent If you're looking to combine your passion for interiors with a rewarding sales career where your earnings are uncapped and your success is recognised, I'd love to hear from you. To apply: send your up to date CV to or call me for a confidential discussion on for more information on this unicorn of an opportunity INDBSO
Aug 06, 2026
Contractor
Showroom Consultant Clerkenwell, London Up to £36,750 + Quarterly Profit-Related Bonus + Uncapped Commission Monday to Friday 8:30am - 5:00pm Love Interiors? Thrive on Building Relationships? I am thrilled to be recruiting on behalf of a leading premium interiors business looking for an enthusiastic and customer-focused Showroom Consultant to join their flagship London showroom. This is far more than a traditional showroom role. You'll become a trusted advisor to architects, interior designers, contractors and homeowners, helping bring their projects to life while generating new business opportunities and building lasting client relationships. If you're passionate about design, enjoy consultative selling and love delivering exceptional customer experiences, this could be the perfect opportunity. The Opportunity As the face of the showroom, you'll create a welcoming, inspiring environment where every visitor receives expert advice and a first-class experience. Working closely with the sales, marketing and business development teams, you'll help drive new business, maximise showroom performance and ensure the space always reflects the quality of the brand. Key Responsibilities Welcome and engage clients visiting the showroom Understand customer requirements and recommend the best products and solutions Provide expert product knowledge and technical guidance Build strong relationships with architects, interior designers, contractors and commercial clients Identify and generate new sales opportunities Maintain accurate CRM records and follow up customer enquiries Ensure the showroom, displays and sample library are presented to the highest standard Manage showroom samples and stock levels Support showroom events, product launches and networking opportunities Work collaboratively with sales, marketing and business development teams Identify ways to continually improve the customer journey and showroom performance About You You'll be passionate about delivering exceptional service and confident building relationships with a wide range of clients. Ideally you'll have: Experience within a showroom, interiors, luxury retail or specification sales environment A genuine interest in interiors, design or architecture Excellent communication and relationship-building skills A consultative sales approach with a commercial mindset Strong organisational skills and attention to detail Confidence managing multiple priorities in a fast-paced environment A proactive, positive attitude and a desire to exceed expectations What Success Looks Like You'll play a key role in driving: Increased showroom footfall and customer engagement Strong sales conversions and new business opportunities Long-term relationships with designers, architects and commercial clients An exceptional customer experience from first visit through to project completion What's in It for You? Salary up to £36,750 Quarterly profit-related bonus Uncapped commission with excellent earning potential Monday to Friday working hours - no weekends Join a respected premium interiors business with an outstanding reputation Modern, inspiring showroom environment Genuine opportunities for career progression and development Supportive and collaborative team culture Please note this role is initially for 12 months but for the perfect candidate may become permanent If you're looking to combine your passion for interiors with a rewarding sales career where your earnings are uncapped and your success is recognised, I'd love to hear from you. To apply: send your up to date CV to or call me for a confidential discussion on for more information on this unicorn of an opportunity INDBSO
Senior Club Holiday Homes Administrator Part Time 20 hours per week Monday to Friday Location: Greenfields House Westwood Business Park, Coventry CV4 8JH Salary £15,000 (Full time Equivalent £28,125 per annum) The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping, and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Senior Holiday Homes Administrator within our Club Operations team. The successful candidate will provide high?level administrative and contractual support for the Holiday Homes function. Supporting the growth and development of Club Caravan Holiday Home products and services to achieve high customer satisfaction and optimum profit. Daily duties and responsibilities will include: Prepare, review, and administer sales and License agreements for the sale and renewal of caravan holiday homes, ensuring all documentation is accurate and compliant and returned within required timeframes. Liaise with new property owners to ensure timely and accurate contract completion and closure. Ensure all payments are received and confirmed with Buyer/Seller Ensure Proceed forms are raised and processed with finance ensuring high level of accuracy and attention to detail. Collate and verify meter readings, providing precise information to the Finance team to support correct utility billing for holiday homeowners. Maintain and update the CHH owner database, ensuring all records are current and accurate. Build and sustain consistent communication with holiday homeowners, offering ongoing support, guidance and resolution whilst ensuring a high-level guest experience and issue resolution Monitor and respond to all correspondence received via the CHH inbox, ensuring queries are handled promptly and effectively and within SLAS. Provide support and updates to the Site Network and Network Performance Managers as required. Prepare regular reports and updates for Operations Managers, P&D, Customer Services, and the Network Performance team. Prepare and issue annual site fee communications to Holiday Homeowners. Prepare Direct Debit schedule and correspondence for Site Fees The main point of contact for Carvan Holiday homeowners and all GFH stakeholders Maintain organised and audit?ready financial and contractual records, supporting compliance and internal controls. Act as a key point of contact between legal, compliance, sales, and operational teams, ensuring smooth information flow and issue resolution. Support operational teams as required during busy periods to maintain service standards We are looking for the following in applications: Educated to GCSE level with passes in English and Maths Additional qualifications in administration or legal studies Strong written and verbal communication skills Competent with Microsoft packages Excellent customer facing and interpersonal skills Able to prioritise time and tasks while meeting agreed deadlines High level of accuracy and attention to detail, particularly when handling legal documents and financial information Confident in liaising with legal advisors, property owners, and internal stakeholders to progress contracts and resolve queries. Skilled in preparing reports, updates, and documentation for senior managers and stakeholders Benefits Include: 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work. Please upload your anonymised CV Applications close:31st August 2026
Aug 05, 2026
Full time
Senior Club Holiday Homes Administrator Part Time 20 hours per week Monday to Friday Location: Greenfields House Westwood Business Park, Coventry CV4 8JH Salary £15,000 (Full time Equivalent £28,125 per annum) The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping, and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting for a Senior Holiday Homes Administrator within our Club Operations team. The successful candidate will provide high?level administrative and contractual support for the Holiday Homes function. Supporting the growth and development of Club Caravan Holiday Home products and services to achieve high customer satisfaction and optimum profit. Daily duties and responsibilities will include: Prepare, review, and administer sales and License agreements for the sale and renewal of caravan holiday homes, ensuring all documentation is accurate and compliant and returned within required timeframes. Liaise with new property owners to ensure timely and accurate contract completion and closure. Ensure all payments are received and confirmed with Buyer/Seller Ensure Proceed forms are raised and processed with finance ensuring high level of accuracy and attention to detail. Collate and verify meter readings, providing precise information to the Finance team to support correct utility billing for holiday homeowners. Maintain and update the CHH owner database, ensuring all records are current and accurate. Build and sustain consistent communication with holiday homeowners, offering ongoing support, guidance and resolution whilst ensuring a high-level guest experience and issue resolution Monitor and respond to all correspondence received via the CHH inbox, ensuring queries are handled promptly and effectively and within SLAS. Provide support and updates to the Site Network and Network Performance Managers as required. Prepare regular reports and updates for Operations Managers, P&D, Customer Services, and the Network Performance team. Prepare and issue annual site fee communications to Holiday Homeowners. Prepare Direct Debit schedule and correspondence for Site Fees The main point of contact for Carvan Holiday homeowners and all GFH stakeholders Maintain organised and audit?ready financial and contractual records, supporting compliance and internal controls. Act as a key point of contact between legal, compliance, sales, and operational teams, ensuring smooth information flow and issue resolution. Support operational teams as required during busy periods to maintain service standards We are looking for the following in applications: Educated to GCSE level with passes in English and Maths Additional qualifications in administration or legal studies Strong written and verbal communication skills Competent with Microsoft packages Excellent customer facing and interpersonal skills Able to prioritise time and tasks while meeting agreed deadlines High level of accuracy and attention to detail, particularly when handling legal documents and financial information Confident in liaising with legal advisors, property owners, and internal stakeholders to progress contracts and resolve queries. Skilled in preparing reports, updates, and documentation for senior managers and stakeholders Benefits Include: 28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3 x salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We are especially keen to encourage expressions of interest from people currently under-represented within the Club, these include but are not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We are an equal opportunities employer and actively committed to promoting equality and diversity, and the Club expects all staff, members and volunteers to share this commitment. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. For this role, you must have evidence of the right to work. Please upload your anonymised CV Applications close:31st August 2026
Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make: Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met. What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Aug 05, 2026
Full time
Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make: Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met. What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Solus Accident Repair Centres
Preston On The Hill, Cheshire
Overview At Solus, our purpose is simple. We get our customers back to normal. Our Customer Solutions Centre Advisors are the face of Solus. Working closely with Aviva, you will live our values and work principles while supporting customers at what can be a difficult time. You will be the first point of contact over the telephone, listening carefully, reassuring customers, and helping them move forward with confidence. With full training provided, you will carry out a basic vehicle diagnosis and identify the most appropriate repair solution for each customer. No two calls are the same, and no two customers are the same. What matters most is understanding what matters to them. You will join a supportive and collaborative team who work together to do the right thing for our customers. We focus on listening, problem solving and making decisions that lead to the best possible outcomes. Our customer solutions teams play a key role not just in Warrington, but in shaping the customer experience across our UK sites. Responsibilities Act as the first point of contact for customers, providing clear, empathetic and professional support Use training and in-house tools to complete a basic vehicle diagnosis and agree the best repair solution Take ownership of customer enquiries and guide them through the next steps in their journey Identify opportunities to improve customer satisfaction and contribute to a strong customer-focused culture Work collaboratively with colleagues in our Warrington contact centre and across our UK repair network Qualifications A genuine passion for customer service and helping people Strong communication and listening skills The confidence to make decisions and take ownership of customer outcomes The ability to work well as part of a team in a fast-paced environment Automotive or technical knowledge is helpful but not essential, as full training is provided Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Aug 04, 2026
Full time
Overview At Solus, our purpose is simple. We get our customers back to normal. Our Customer Solutions Centre Advisors are the face of Solus. Working closely with Aviva, you will live our values and work principles while supporting customers at what can be a difficult time. You will be the first point of contact over the telephone, listening carefully, reassuring customers, and helping them move forward with confidence. With full training provided, you will carry out a basic vehicle diagnosis and identify the most appropriate repair solution for each customer. No two calls are the same, and no two customers are the same. What matters most is understanding what matters to them. You will join a supportive and collaborative team who work together to do the right thing for our customers. We focus on listening, problem solving and making decisions that lead to the best possible outcomes. Our customer solutions teams play a key role not just in Warrington, but in shaping the customer experience across our UK sites. Responsibilities Act as the first point of contact for customers, providing clear, empathetic and professional support Use training and in-house tools to complete a basic vehicle diagnosis and agree the best repair solution Take ownership of customer enquiries and guide them through the next steps in their journey Identify opportunities to improve customer satisfaction and contribute to a strong customer-focused culture Work collaboratively with colleagues in our Warrington contact centre and across our UK repair network Qualifications A genuine passion for customer service and helping people Strong communication and listening skills The confidence to make decisions and take ownership of customer outcomes The ability to work well as part of a team in a fast-paced environment Automotive or technical knowledge is helpful but not essential, as full training is provided Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Service Advisor Location: Oxford Salary: 28,050 per annum OTE up to 31,000 Hours: Monday to Friday, 09:00 - 18:00, plus every other Saturday 08:00 - 12:00 The Opportunity We're looking for a customer-focused Service Advisor to join a busy and successful commercial vehicle dealership in Oxford. This is a fantastic opportunity for someone who enjoys building relationships, delivering exceptional customer service and keeping things organised. You'll be the link between customers and the workshop, ensuring every vehicle journey runs smoothly from booking through to collection. Previous Service Advisor experience is beneficial, but if you have strong customer service and administration experience with excellent organisational skills, we'd love to hear from you. The Role As a Service Advisor you'll be responsible for managing the customer journey from start to finish, ensuring customers receive an outstanding experience while helping the workshop operate efficiently. Key Responsibilities Welcome customers and provide an exceptional level of service. Book vehicles into the workshop, ensuring appointments maximise workshop capacity. Keep customers updated throughout the repair process. Prepare accurate job cards, estimates and invoices. Explain work completed and identify additional aftersales opportunities where appropriate. Liaise closely with the workshop and parts department to ensure work progresses efficiently. Accurately record warranty, retail, internal and non-chargeable repairs. Maintain workshop loading schedules to ensure resources are effectively planned. About You You'll be someone who enjoys working with people, thrives in a busy environment and takes pride in delivering excellent customer service. Ideally you'll have: Previous Service Advisor experience (desirable but not essential). Excellent customer service skills. Administration or office-based experience. Strong communication skills. The ability to prioritise and organise a busy workload. A positive, professional and proactive approach. What's in it for You? 28,050 basic salary OTE up to 31,000 Birthday off every year 23 days annual leave plus Bank Holidays Enhanced maternity and paternity pay Four times salary life assurance Pension scheme Employee Assistance Programme and 24-hour GP access Mental Health First Aiders Award-winning training and manufacturer development Genuine career progression opportunities Long service awards and increased annual leave after five years Branded uniform Employee recognition programmes Charity and community initiatives Work for an award-winning employer recognised for wellbeing, development and employee engagement Research shows that some people are less likely to apply for a role unless they meet every requirement. If you have the relevant experience and this opportunity excites you, we'd encourage you to apply. We'd love to hear about your skills, your achievements and where you'd like your career to go. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Aug 04, 2026
Full time
Service Advisor Location: Oxford Salary: 28,050 per annum OTE up to 31,000 Hours: Monday to Friday, 09:00 - 18:00, plus every other Saturday 08:00 - 12:00 The Opportunity We're looking for a customer-focused Service Advisor to join a busy and successful commercial vehicle dealership in Oxford. This is a fantastic opportunity for someone who enjoys building relationships, delivering exceptional customer service and keeping things organised. You'll be the link between customers and the workshop, ensuring every vehicle journey runs smoothly from booking through to collection. Previous Service Advisor experience is beneficial, but if you have strong customer service and administration experience with excellent organisational skills, we'd love to hear from you. The Role As a Service Advisor you'll be responsible for managing the customer journey from start to finish, ensuring customers receive an outstanding experience while helping the workshop operate efficiently. Key Responsibilities Welcome customers and provide an exceptional level of service. Book vehicles into the workshop, ensuring appointments maximise workshop capacity. Keep customers updated throughout the repair process. Prepare accurate job cards, estimates and invoices. Explain work completed and identify additional aftersales opportunities where appropriate. Liaise closely with the workshop and parts department to ensure work progresses efficiently. Accurately record warranty, retail, internal and non-chargeable repairs. Maintain workshop loading schedules to ensure resources are effectively planned. About You You'll be someone who enjoys working with people, thrives in a busy environment and takes pride in delivering excellent customer service. Ideally you'll have: Previous Service Advisor experience (desirable but not essential). Excellent customer service skills. Administration or office-based experience. Strong communication skills. The ability to prioritise and organise a busy workload. A positive, professional and proactive approach. What's in it for You? 28,050 basic salary OTE up to 31,000 Birthday off every year 23 days annual leave plus Bank Holidays Enhanced maternity and paternity pay Four times salary life assurance Pension scheme Employee Assistance Programme and 24-hour GP access Mental Health First Aiders Award-winning training and manufacturer development Genuine career progression opportunities Long service awards and increased annual leave after five years Branded uniform Employee recognition programmes Charity and community initiatives Work for an award-winning employer recognised for wellbeing, development and employee engagement Research shows that some people are less likely to apply for a role unless they meet every requirement. If you have the relevant experience and this opportunity excites you, we'd encourage you to apply. We'd love to hear about your skills, your achievements and where you'd like your career to go. Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Job Description We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry. Our Customer Service Advisors (known locally as a Property Manager), play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The Role: As a Property Manager you will be fully managing a portfolio of properties across our Sequence brand, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Coordinate urgent and routine repairs and maintenance Liaise with trades people/contractors and keeping customers up to date Organise safety inspections and managing remedial works Liaise with landlords following regular property visits Assist customers with general tenancy queries Carry out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Provide a first-class service to maximise customer retention Ensure personal and team deadlines are met, service levels maintained and KPI's achieved About You: We're not just looking for good customer service; we re looking for Property Managers who can build rapport and adapt to the varying needs of our tenants and landlords and go that extra mile! Therefore, you will need the following skills: - A positive 'can-do' approach is essential Passionate about delivering exceptional customer service Confident communicator, both verbal and written Excellent organisational skills with attention to detail Strong time management skills and able to prioritise workload Ability to problem solve Able to remain calm under pressure and work to timescales What you get in return for a career as a Property Manager: 20 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Why join us? The Connells Group is a market leading brand across The Wirral. Our passion for property and strong focus on people set us apart. The size and scale of our business could open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we're always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career. Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity CC00815
Aug 04, 2026
Full time
Job Description We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry. Our Customer Service Advisors (known locally as a Property Manager), play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The Role: As a Property Manager you will be fully managing a portfolio of properties across our Sequence brand, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Coordinate urgent and routine repairs and maintenance Liaise with trades people/contractors and keeping customers up to date Organise safety inspections and managing remedial works Liaise with landlords following regular property visits Assist customers with general tenancy queries Carry out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Provide a first-class service to maximise customer retention Ensure personal and team deadlines are met, service levels maintained and KPI's achieved About You: We're not just looking for good customer service; we re looking for Property Managers who can build rapport and adapt to the varying needs of our tenants and landlords and go that extra mile! Therefore, you will need the following skills: - A positive 'can-do' approach is essential Passionate about delivering exceptional customer service Confident communicator, both verbal and written Excellent organisational skills with attention to detail Strong time management skills and able to prioritise workload Ability to problem solve Able to remain calm under pressure and work to timescales What you get in return for a career as a Property Manager: 20 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Why join us? The Connells Group is a market leading brand across The Wirral. Our passion for property and strong focus on people set us apart. The size and scale of our business could open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we're always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career. Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity CC00815
The Role: Silcom Recruitment is delighted to be recruiting on behalf of a well-established prestige automotive retailer in the Outskirts of Southampton. This is an exciting opportunity to join a professional, customer-focused dealership representing a wide range of premium and luxury vehicles, with a reputation built on quality, expertise and exceptional customer service. The business offers prestige vehicles from a variety of leading manufacturers, comprehensive aftersales support, warranty options, finance solutions and vehicle sourcing services. As a Service Advisor, you'll be the vital link between customers and the workshop, ensuring every customer receives a first-class experience from booking through to vehicle collection. Responsibilities & Requirements: Welcome customers and act as their main point of contact throughout the service and repair journey. Book vehicles into the workshop and coordinate closely with technicians to maximise efficiency. Prepare accurate estimates, obtain customer authorisation and keep customers informed throughout the day. Identify opportunities to recommend additional repairs, service plans and value-added aftersales products. Complete job cards, invoices and all associated documentation accurately in line with manufacturer and company standards. Deliver an exceptional customer experience, building long-term relationships and encouraging repeat business. The Package: Salary: £27,000 Basic + Bonus £32,000 OTE Hours: Monday to Friday, 8:00am - 6:00pm - No Weekends Join a stable, well-established automotive business with excellent manufacturer support along with ongoing training and opportunities for career progression. Don't worry if your CV is out of date, please get in touch and we can work with you to do the rest
Aug 04, 2026
Full time
The Role: Silcom Recruitment is delighted to be recruiting on behalf of a well-established prestige automotive retailer in the Outskirts of Southampton. This is an exciting opportunity to join a professional, customer-focused dealership representing a wide range of premium and luxury vehicles, with a reputation built on quality, expertise and exceptional customer service. The business offers prestige vehicles from a variety of leading manufacturers, comprehensive aftersales support, warranty options, finance solutions and vehicle sourcing services. As a Service Advisor, you'll be the vital link between customers and the workshop, ensuring every customer receives a first-class experience from booking through to vehicle collection. Responsibilities & Requirements: Welcome customers and act as their main point of contact throughout the service and repair journey. Book vehicles into the workshop and coordinate closely with technicians to maximise efficiency. Prepare accurate estimates, obtain customer authorisation and keep customers informed throughout the day. Identify opportunities to recommend additional repairs, service plans and value-added aftersales products. Complete job cards, invoices and all associated documentation accurately in line with manufacturer and company standards. Deliver an exceptional customer experience, building long-term relationships and encouraging repeat business. The Package: Salary: £27,000 Basic + Bonus £32,000 OTE Hours: Monday to Friday, 8:00am - 6:00pm - No Weekends Join a stable, well-established automotive business with excellent manufacturer support along with ongoing training and opportunities for career progression. Don't worry if your CV is out of date, please get in touch and we can work with you to do the rest
Customer Sales Advisor - covering location in: Hall Green (B28), Birmingham Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales and customer service backgrounds. Key Benefits and Principle terms for Customer Sales Advisor role: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: £27,976 + EOY bonus - this is the entry pay grade and there are 4 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Job Role for the Customer Sales Advisor: This is a great opportunity to work as part of a small, friendly team, promoting high quality self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations. Full Training is provided in the role. Key Functions of the Customer Sales Advisor Role: Sales/Customer Service Sell space (dealing with inbound enquiries for people wanting to use the service - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing; Uploading customer details on to database and setting up customer accounts, as well as off-boarding when customer contract ends; Additional administration required when liaising with the removals contractor, including using the removals calendar. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. Please apply now for immediate consideration and job start.
Aug 04, 2026
Full time
Customer Sales Advisor - covering location in: Hall Green (B28), Birmingham Are you looking for an exciting and varied new career challenge? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales and customer service backgrounds. Key Benefits and Principle terms for Customer Sales Advisor role: Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week) Starting salary: £27,976 + EOY bonus - this is the entry pay grade and there are 4 pay grades to this role; Great bonus scheme; 30 days holiday, which includes Bank Holidays; Contributory pension scheme; Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more. Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging); Training and development programme; Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package. Job Role for the Customer Sales Advisor: This is a great opportunity to work as part of a small, friendly team, promoting high quality self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Supported by an experienced management team, you will learn about effective Customer services, Sales/Marketing, Administration and Operations. Full Training is provided in the role. Key Functions of the Customer Sales Advisor Role: Sales/Customer Service Sell space (dealing with inbound enquiries for people wanting to use the service - no cold calling involved) via phone, email and face to face; ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions. Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales wherever possible. Provide a high level of customer service at all times, ensuring company values are maintained. Administration Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing; Uploading customer details on to database and setting up customer accounts, as well as off-boarding when customer contract ends; Additional administration required when liaising with the removals contractor, including using the removals calendar. Banking/Petty Cash Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. If you have a strong retail/sales background and are highly customer focused and achievement driven, then this could be the ideal role for you. Please apply now for immediate consideration and job start.
Retail Advisor Working Hours - 24 hours per week Location - Richmond £14.40 p/h plus 20% on target commission Everyone's welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services. If you're a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE. You don't need specific experience to apply. We'll give you all the training you need to be the face of our brand - You just need to bring your personality and soon you'll be talking to customers and building lasting relationships. What's in it for you? A great starting salary of £14.40 plus an uncapped commission scheme Huge discounts off EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Oct 08, 2025
Full time
Retail Advisor Working Hours - 24 hours per week Location - Richmond £14.40 p/h plus 20% on target commission Everyone's welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services. If you're a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE. You don't need specific experience to apply. We'll give you all the training you need to be the face of our brand - You just need to bring your personality and soon you'll be talking to customers and building lasting relationships. What's in it for you? A great starting salary of £14.40 plus an uncapped commission scheme Huge discounts off EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year. Support in carving your own career path. We are passionate about developing our people and we'll support you to achieve the career you want. Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front, making a difference where it counts. Volunteering days, so you can give back to your local community. Optional Private Healthcare and Dental, to protect you and your family. On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
