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Location: Biggleswade Pay Rate: £12.95 per hour Job Type: Full Time, Permanent Working Pattern: Office-Based Hours: Monday to Friday, 8:00am 5:30pm About the Role We are looking for a motivated and enthusiastic Customer Service Advisor to join a busy customer service team based in Biggleswade. This is a fantastic opportunity to become part of a growing online operation within a well-established business. As a Customer Service Advisor, you will provide excellent support to customers by managing enquiries, processing online orders, and ensuring a smooth customer experience across telephone, email, and online chat. This is a fully office-based role and is not hybrid . Key Responsibilities Handle inbound and outbound calls from customers and internal branches. Process customer orders placed through the company website. Process orders received from internal branches. Respond to customer enquiries via online chat and email. Track customer orders and liaise with courier networks regarding deliveries. Assist customers with website navigation and online ordering. Carry out general office administration and customer service duties. Skills & Experience Previous experience in an office-based customer service role is essential. Experience handling customer enquiries over the telephone and via email is preferred. Confident using computers and learning new systems. Excellent communication and organisational skills. Able to work independently and as part of a team. Proactive, reliable, and able to use initiative. Positive, friendly, and professional approach to customer service. What's on Offer £12.95 per hour. Salary progression opportunities. Full training on internal systems. Monday to Friday working hours (8:00am 5:30pm). Fully office-based role. Opportunity to join a stable and growing business. Supportive team environment with opportunities for career development. Ideal Candidate The successful candidate will be enthusiastic, hardworking, and customer-focused, with a strong work ethic and a willingness to learn. If you enjoy helping customers and thrive in a fast-paced office environment, we'd love to hear from you.

Are you currently working in the care sector or hospitality/retail and looking to transfer your skills into an office based environment? Would you like to join a business that will invest in you from day one and provide the best training? Are you looking for a company which will provide a clear career path in place? Do you want to join a fun and collaborative team? Then this could be the role for you please apply now! Client Details Are you currently working in the care sector or hospitality/retail and looking to transfer your skills into an office based environment? Would you like to join a business that will invest in you from day one and provide the best training? Are you looking for a company which will provide a clear career path in place? Do you want to join a fun and collaborative team? Then this could be the role for you please apply now! Description As a Healthcare Customer Service Advisor you will be forefront of the business for existing members providing support and guidance and helping with any enquiries they may have in regards to their products and services. You will be booking medical appointments and processing referrals alongside dealing with any claims and gathering all required information. The role will be mainly corresponding with customers over the telephone alongside email and occasional webchat platforms. If you thrive from working within a customer focused environment please apply now! Profile Previous experience working within a similar environment the business can be fully open to the background! Empathetic and caring Strong communication skills able to build good working relationships An excellent listener and a solutions focused attitude Resilient and a proactive approach Able to work under pressure in a volume environment An excellent team player Job Offer Salary of 26300+ reputable healthcare business+ central York+ full training provided+ excellent progression and development opportunities+ good benefits package+ free gym on site+ private medical insurance+ discounts of all the major retailors+ easily accessible location in York with free parking+ hybrid working+ superb offices and facilities+ Monday to Friday 9am-5pm+ lovely team and culture+ immediate interviews being held please apply now!

A brand-new opportunity for a customer care professional! Be part of a small, friendly, exceptionally customer-focused team that provides healthcare supplies to patients. - Mon Fri, 9am 5pm (37.5 hours per week). - Excellent benefits to include 25 days' holiday + bank holidays and Blue Light discount card. - Easily accessible city centre location. A leading supplier of healthcare products is recruiting for a customer service advisor to assist in the daily operations of a regional dispensing centre and provide the highest standards of service to patients and healthcare professionals. Key Responsibilities will include - The customer service advisor role involves working as part of a small, friendly team. You will handle customer enquiries and orders by phone, email, and in person, building rapport with both new and regular customers and efficiently supporting community-based nurses. Regular liaison with healthcare professionals regarding patient records and orders. Accurately input and process orders, paying close attention to product codes and quantities. Update patient files and databases, always maintaining patient confidentiality. Booking of appointments and delivery dates on behalf of patients and nurses. Handling queries through to a satisfactory conclusion. Ensure sufficient (lightweight) stock levels are maintained within the branch. Skills & Experience Required - You will have recent customer care experience and be skilled in handling enquiries, ideally within an operational setting. You will demonstrate excellent communication skills, both verbal and written. You will take pride in building effective working relationships with your team and providing the very best customer care. You will be joining a friendly, supportive team environment where both team and individual tasks will be part of your daily responsibilities. A can-do attitude and a well-organised, tidy, and methodical approach to work are essential. You will demonstrate efficient administration skills and follow strict operational guidelines. Efficient keyboard and basic Microsoft Office skills, and the ability to work with great attention to detail are essential. Healthcare sector experience would be an advantage, although not essential. To be considered for the opportunity of customer service advisor, please send your CV Application for consideration. If you would like further details before applying, please call us. Thank you for your interest. We will assess your application, and we will contact you if we are able to progress with considering you for the vacancy. Please note that due to the high number of applications we can receive, we are not always able to respond to each applicant individually. Please be assured, in line with GDPR guidelines - We will only store your data once we have spoken with you and the data that we hold can be viewed, amended or deleted at any time upon your request.

Job Title: Physical Security Advisor - SC Location: Will cover the north region: Darlington, Manchester, Sheffield. Ideally that region located. Hybrid role, 3 days in office. Contract Duration: 6 Months Daily Rate: £550/day (Umbrella Maximum) IR35 Status: Inside Security Clearance: SC Key Responsibilities: Provide expert advice on Physical Security Provide Stakeholder Advice: Deliver security advice and actionable recommendations to colleagues, ensuring clients are proactively informed if impacted. Communicate Threat and Risk: Work with client departments to identify emerging threats and risks at site level Operational Requirements: Drive the development of Operational Requirements (OR) to accurately inform security posturing. Providing Security Awareness: Educating staff, supply chain, and stakeholders on security culture, threats, and risks. Conduct risk assessments in the local environment, extracting insights to provide an informed opinion on Physical Security risks and the adequacy of controls in place Execute Core Assessments: Act as the operational lead for executing formal Threat and Vulnerability Assessments and reviewing local security layers to formally document what controls are or are not in place and why. Risk Register: Build, maintain, and support the mitigation of the Risk Register. Asset Tracking: Maintain local Site Security Asset Registers to ensure clear visibility of physical infrastructure. Infrastructure Maintenance: Manage physical security system deficiencies by tracking Work Orders (WO) for equipment faults and ensuring mitigation is in place Align with relevant regulation, policy and standards to provide proportional, practical advice, tailored to the local environment, and advise on any residual risk Policy & Procedure: Produce local Site Security Procedures in line with Security Policies. Security Management: Create the Site Security Management Plan (SSMP) and review Supply Chain site documentation for alignment. Corporate Strategy: Align activities with Organisational Policies Project Integration: Partner on new projects Monitor the efficiency and effectiveness of the Physical Security processes across the organisation, and make recommendations for continual improvement Continuous Learning: Lead post-incident reviews to capture lessons learned and author formal post-incident security reports. Trend Analysis: Analyse incident and breach data to identify operational trends, communicating insights to drive continual improvement. Supplier Posture: Review supply chain to ensure efficient and effective delivery of services. Audit & Exercise Collaboration: Support the Assurance team Maintain awareness of current and emerging technologies and their impact on existing security practices Education and Awareness: Take personal responsibility to stay updated on emerging technologies, evolving security strategies, and National Authority Guidance to assess and adapt existing security practices. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. We are looking for someone with a security background and who can demonstrate the ability to conduct site assessments and mitigate risks identified. You should be able to communicate with multiple stakeholders and be a self-motivated individual capable of working both individually and as part of a team. Ideally, we are looking for someone that demonstrates continual learning through an association and membership with an organisation such as the Security Institute. Essential criteria: Experience in conducting security assessments Experience of working in a multi-client service organisation The ability to interpret and understand business needs of clients in order to build positive relationships Working collaboratively in a small team environment and in a positive manner to build trust and rapport across the organisation The ability to communicate effectively both verbally and in writing to gain support for initiatives and to enable solution implementation To work autonomously, prioritising tasks effectively in order to meet deadlines (both internal and external) and communicating progress wherever necessary Conversant with IT systems and the ability to analyse management information to inform decision making Desirable criteria: Competent in the management of clients, stakeholders and contractors Practical experience in negotiation skills that have achieved positive outcomes Commitment to continuous improvement Security Clearance: SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed)

Connect to Work Lead Location: Richmond (Outreach-Based) Rate: 23.20 PAYE 30.29 Umbrella Contract: Interim/Temporary Start Date: ASAP DBS Requirement: Enhanced About the Role We are recruiting for an experienced Connect to Work Lead to oversee the delivery of a high-quality supported employment service, helping individuals overcome barriers and secure sustainable employment. This is an exciting leadership opportunity for a candidate with experience managing employment support teams within Individual Placement and Support (IPS) and/or Supported Employment Quality Framework (SEQF) environments. You will lead a team of Employment Specialists, ensuring excellent service delivery, compliance, performance against targets, and positive outcomes for participants. The successful candidate will be passionate about employability, employer engagement, coaching teams, and delivering person-centred support that helps people progress into meaningful employment. Key Responsibilities Lead, supervise and support a team of Employment Specialists, ensuring high-quality service delivery. Ensure services are delivered in line with IPS and SEQF best practice principles. Provide regular supervision, coaching and caseload management support to team members. Drive performance against employment outcomes, contractual targets and KPIs. Support the development of employer relationships and access to hidden labour market opportunities. Ensure participants receive tailored, trauma-informed support throughout their employment journey. Monitor service performance, quality standards and continuous improvement initiatives. Produce and analyse performance reports, monitoring returns and management information. Ensure accurate use of CRM systems and data recording processes. Maintain compliance with safeguarding, GDPR and information governance requirements. Work collaboratively with internal and external stakeholders, training providers and employers. Support budget monitoring, expenditure tracking and project reporting requirements. About You To be successful in this role, you will have: Experience managing or leading Employment Specialists, Employment Advisors, Job Coaches or similar employability professionals. Strong understanding of IPS , SEQF , supported employment or related employment support models. Proven experience working to and achieving performance targets and KPIs. Experience conducting supervision, coaching, mentoring and performance management. Strong employer engagement and job development experience. Experience using CRM systems and producing performance reports. Excellent stakeholder management and partnership-building skills. Knowledge of safeguarding, confidentiality and data protection requirements. Strong organisational skills with the ability to manage competing priorities. Desirable Experience Supported employment, welfare-to-work, employability, local authority, NHS, mental health or vocational rehabilitation experience. Experience managing funded programmes and contractual performance requirements. Budget monitoring and financial reporting experience. Understanding of commissioning and training provision. What's on Offer? Competitive hourly rate. Flexible working arrangement. Opportunity to lead an impactful employment support service. Collaborative and supportive team environment. Meaningful role helping residents achieve sustainable employment outcomes. If you have a background in supported employment leadership and are passionate about helping people move into meaningful work, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Customer Service Advisor - Financial Services City of London Salary: 16.00 per hour Hours: 2pm - 11pm Hybrid - 3 days office, 2 days home Location: City of London - Amazing office with free breakfast and lunch. Late shift, hybrid, and a genuine route into financial services. If you want contact centre experience that actually builds a career, this is it. We're recruiting on behalf of a fast-growing financial services business for a Customer Service Advisor to join their London customer support team. You'll be the first point of contact for customers dealing with their accounts, payments and transactions - work that carries real responsibility and gives you exposure to a regulated environment from day one. What you'll be doing Handling inbound calls from customers about accounts, payments and transactions Resolving queries first time where possible, and escalating appropriately where not Accurately recording customer information and case notes on internal systems Investigating issues and following them through to resolution Identifying and supporting customers in vulnerable circumstances in line with company policy Working to internal procedures and regulatory standards on every interaction What you'll need Customer service or contact centre experience (financial services background welcome but not essential) Clear, confident communication and genuine listening skills Strong attention to detail - accuracy matters in a regulated environment Comfortable picking up new systems and software quickly Able to stay composed and effective in a fast-paced, high-volume setting Availability to work the 2pm - 11pm shift pattern What's on offer Full training and ongoing development, including support towards financial services qualifications Hybrid working after training Clear progression routes into complaints, fraud, operations and beyond A supportive team environment in a business that's growing quickly Interested? Apply now with your CV. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Vibe Recruit is currently seeking a proactive and detail-oriented Customer Service Advisor to join a well-established healthcare business supporting customers across the UK, Ireland, Sweden, Finland, Denmark, and Norway. This is an excellent opportunity for someone with strong customer service skills, excellent attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities Process customer orders accurately and efficiently. Respond to customer enquiries and resolve queries in a timely and professional manner. Provide outstanding customer support to both internal and external stakeholders. Work closely with the central distribution centre to ensure timely dispatch of goods. Liaise with courier services regarding product returns and daily tracking requirements. Reconcile consignment stock audits and work alongside Sales Teams to resolve stock queries. Support inventory management activities, including monitoring expiry dates and coordinating returns of short-dated stock from hospital accounts. Collaborate with Accounts Receivable teams to resolve invoice queries and corrections. Prepare inventory reports and ad-hoc reports for internal and external customers. Ensure all documentation is authorised, processed, and filed in accordance with company procedures. Follow company processes and policies relating to quality, compliance, health & safety, and environmental standards. What We're Looking For Previous experience in a customer service, administration, or order processing role. Strong working knowledge of Microsoft Excel and Word. Excellent communication skills, both written and verbal. High level of accuracy and attention to detail. Strong numeracy and literacy skills. Ability to prioritise workload and meet tight deadlines. Confident working with multiple departments and stakeholders. Previous SAP experience would be advantageous but is not essential. What's On Offer? Competitive pay rate of 14.10 per hour . Monday to Friday working pattern - no weekends. Opportunity to work for a respected international healthcare organisation. Supportive and collaborative team environment. Immediate start available for suitable candidates. If you're an organised and customer-focused professional looking for your next opportunity, we'd love to hear from you. Apply today through Vibe Recruit. Vibe Recruit is acting as an Employment Business in relation to this vacancy.

Your new company An established and progressive professional services firm is looking to appoint a Tax Consultant to join its growing advisory team. This is an excellent opportunity for a newly qualified or experienced tax professional seeking a client-focused advisory role. Your new role Working as part of the Tax advisory team, you will advise a varied portfolio of individuals, SMEs and corporate clients, delivering tailored tax solutions and building long-term client relationships. You will provide proactive advice on legislative changes, support colleagues with technical guidance and work closely with accounts and audit teams to deliver joined-up client services. What you'll need to succeed The ideal candidate will be CTA qualified with previous tax advisory experience gained in the UK within an accountancy practice. We are also keen to hear from individuals currently working in tax within practice and looking to build on advisory work undertaken to date. Individuals with ATT/ part CTA/ ACCA/ACA qualifications will also be considered provided you have relevant advisory exposure supporting individuals, OMBs and larger businesses with a variety of tax advice.Strong communication skills, commercial awareness and a proactive approach to client service are essential. You will also enjoy collaborating with colleagues and contributing to the development of the wider team. What you'll get in return If successful, you will join a forward-thinking, modern firm with a broad client base. As a tax consultant in this firm, you will join a well-structured team in a varied, rewarding role which offers genuine career progression and long-term technical development and growth. If successful, you'll be offered a comprehensive benefits package including pension, holiday entitlement and ongoing professional development opportunities including support towards CTA where required. Hybrid and flexible working is in operation and full and part-time working patterns will be considered. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Service Advisor (Clinic Diaries) - Factotum Telephone Answering Service are looking for a Customer Service Advisor (Clinic Diaries) to join them on a permanent basis based in Newmarket, West Suffolk. We will consider job share arrangements for this role. Company benefits include: Competitive Salary: On offer is a salary of £24,900 (pro rata for job share) per annum, plus an attendance bonus (pro-rata for job share) Holiday: 20 days annual leave plus bank holidays (pro rata for job share) Additional: Employee Benefits package, providing health and wellness support, Flexibility with home working options after training and probationary period. About the role: As a Customer Service Advisor (Clinic Diaries), you will manage inbound and outbound customer interactions, gather information in line with company policies and GDPR, and book appointments while accurately recording patient data. Your attention to detail and commitment to service excellence will enhance overall customer satisfaction. Working hours for this role are 37.5 per week, Monday Friday, 8.30am to 5pm or 9am to 5.30pm Main duties and responsibilities: Manage inbound and outbound customer interactions via telephone and email, ensuring a seamless experience. Gather essential information while adhering to company policies and GDPR compliance. Schedule appointments efficiently and accurately record patient data using call-taking software. Provide exceptional customer service by actively listening and addressing inquiries with empathy. Collaborate with team members to deliver a consistent and high-quality service standard. About you: As Customer Service Advisor (Clinic Diaries), you will have an excellent communication and active listening skills, especially on the phone. A genuine desire to help others, and proficiency with computers and ideally touch typing. Patience, emotional intelligence, and the ability to multitask in a busy environment are essential for connecting effectively with our customers. Why Factotum: Founded in 2003, Factotum has over 20 years of experience as a leading provider of telephone answering services, virtual reception services, and outsourced company reception services across the UK. If you meet the requirements for the Customer Service Advisor (Clinic Diaries) role and want to make a difference, please apply with an up-to-date CV. We look forward to hearing from you. No Recruitment Agencies Please Please check your email inbox and spam/junk mail folder for any email correspondence for this role. If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as possible so we can make the appropriate adjustments. This vacancy is being advertised and handled through Spider, the regions Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

An opportunity has arisen for a Senior Accounts Assistant / Accountant / Senior Bookkeeper to join an accounting and business advisory firm providing bookkeeping, payroll, tax, VAT, and outsourced finance services and helping startups and SMEs improve financial efficiency. As a Senior Accounts Assistant / Accountant / Senior Bookkeeper , you will manage your own portfolio of clients, delivering day-to-day financial support while ensuring accurate reporting, compliance and excellent client service. This full-time office-based role offers a salary range of £28,000 - £35,000 and benefits. You will be responsible for Managing a portfolio of business clients and acting as their primary finance contact. Maintaining accurate bookkeeping records and processing financial transactions. Preparing and submitting VAT returns, CIS returns and payroll. Assisting with year-end accounts and related financial processes. Producing management accounts and financial reports. Reconciling accounts and resolving discrepancies. Responding to client queries and providing practical financial guidance. Monitoring workloads and ensuring key deadlines are achieved. Managing financial records across multiple companies while maintaining compliance. Liaising with clients by telephone, online meetings and face-to-face. What we are looking for Previously worked as a Bookkeeper, Assistant Accountant, Accounts Assistant, Finance Assistant, Junior Accountant, Practice Bookkeeper, Accountant or in a similar role Possess accountancy experience gained either in-house within a construction company or within an accountancy practice supporting construction clients. Strong knowledge of VAT, payroll, tax returns and year-end accounting procedures. Previous experience completing CIS returns Proficiency in Xero, Sage50 and QuickBooks. Comfortable taking ownership of your workload and working collaboratively within a team. An interest in using AI and automation tools to improve efficiency and service delivery. What's on offer A supportive and collaborative working environment. The opportunity to build strong client relationships and take ownership of your portfolio. Exposure to management accounts and advisory-focused work. Ongoing opportunities to develop your skills and progress within the business. If you're looking to join a supportive accountancy practice where you can take ownership of your work and build strong client relationships, we'd love to hear from you. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Linux Automation System Engineer Location: London Contract: 1 year Work Setup: Hybrid - 3 days in the office Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a global financial services firm that manages wealth, navigates complex markets, and design strategic financial objectives. The firm provides risk management solutions across a variety of sectors, emphasizing long-term relationships, and innovative approaches to financial challenges. What You'll Do Join a team of seasoned technologists responsible for operating and improving our large-scale, globally deployed Red Hat Linux platform. Design, develop and support global components, collaborating with operations and clients to prioritise and deliver enhancements, extensions and fixes for these critical infrastructure elements. Apply declarative configuration-as-code practices and extensive automation to a mix of strategic engineering and design initiatives. Implement new features, manage and optimise configurations, and carry out in-depth troubleshooting of the Linux platform management systems and OS configuration and build processes. Contribute to the design and rollout of new solutions that meet the business's fast-moving, changing requirements. What You Bring Expert knowledge of Linux (Red Hat preferred), including UNIX system calls and low-level OS and network protocols. Proven experience using modern configuration-management tools (Ansible, Puppet, SaltStack, Chef) to automate and manage large-scale Linux deployments. Strong Python programming skills, with ability to write robust, maintainable code for automation and tooling. Demonstrable troubleshooting expertise across hardware, storage, network and operating-system layers. Practical experience of Linux patching processes, including automated testing and deployment workflows. Skilled in designing and implementing automation for configuration, deployment and platform management. Clear communicator capable of explaining complex technical issues to non technical stakeholders. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

We're excited to be recruiting for a French speaking Customer service position for our Engineering client based in Ashford. If you're fluent in French and enjoy assisting customers through phone, email, and chat, ensuring a memorable experience every time, then we have the ideal opportunity for you. Perhaps you have friends who speak French who could join the team and train with you at the same time? This role offers the opportunity to help others, thrive in a collaborative environment and the opportunity to develop your career too. Please find all the details below: Job title: French speaking Customer Service Advisor Location: Ashford, Kent Hybrid: Yes, with free on-site parking for your convenience Salary: 26,000 - 28,000 Start date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 9am - 5pm (1 hour for lunch) Annual leave: 25 days + Bank holidays Development opportunities: To grow your skills and career As a French speaking Customer Service Executive your duties and responsibilities would be to: Liaise with customers and suppliers in France Process customer orders for engineering parts Respond to any queries on the telephone and on e-mail Build relationships with customers Update customers about deliveries Handle occasional complaints Ideal skills and experience for the position: Bi lingual French and English is essential Previous experience within a Customer service office environment Experience of processing customers orders Knowledge of Microsoft applications, especially Excel Next steps: If you're enthusiastic to utilise your French skills and you're passionate about Customer service, we would love to hear from you - apply today ! Don't miss out on this fantastic opportunity to join a leading organisation. Know someone who might be perfect for this role? Refer them and if they're successful, you'll receive a 100 voucher of your choice! (Terms apply) Don't forget: If your application matches the job requirements, we'll email you - please check your junk/spam folders. If you hear from us, call Pippy (Candidate Manager) on (phone number removed) within 24 hours to discuss the role in more detail. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Sales Advisor Motivated, Driven, Resilient, with previous success in sales. We want to speak to you! Our client is recruiting Sales Advisors to join their team to support an exciting business providing a premium service to customers looking to make their utilities bills easier. You'll join a fast-growing business passionate about what they do who have brilliant customer and colleague engagement. Benefits and Package for a Sales Advisor: Salary: £27,976 Plus Uncapped Commission Hours: Mon-Fri 10am - 6pm, 1 Saturday in Every 4 Weeks 9am - 5pm Contract Type: Permanent Location: Newcastle Annual Salary Uplifts Employee Discount Platform Personal Development and Training Pension Contribution Excellent Company Culture (Summer and Christmas Party, Team Days, Breakfasts & More) Hybrid after probation Key Responsibilities of a Sales Advisor: Make outbound calls to customers regarding their utility bills Build strong customer relationships Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate information and manage your own pipeline Key Skills and Experience of a Sales Advisor: Proactive, accountable and driven to take ownership of their performance. Customer First Attitude - A track record in telesales, sales, or business development with proven success in delivering first-class service. Confidence & Communication - Comfortable on the phone and can communicate clearly and persuasively, both verbally and in writing. Ambition - Driven to succeed and "set the bar high." In this activity-driven role, motivation and resilience are key. Organisation & Ownership - Strong time management and the ability to work independently. You know how to Own It and get things done. Product Expertise - Able to quickly pick up and confidently demonstrate new systems, becoming a subject-matter expert on Notify. Industry Knowledge (a bonus!) - Experience in property or lettings will give you a head start in building rapport with our partners. If you are interested in this position as a Sales Advisor and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Technical Systems Investigation Analyst Location: London Role Type: Contract - 12 months Work Setup: Hybrid - 3 days in the office Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. What you'll do Provide L2/L3 support for complex production applications and investigate technical issues. Analyse logs, databases, interfaces, batch processes and system behaviour to identify root causes. Troubleshoot incidents across interconnected applications and support problem and change management activities. Trace data flows between applications, databases, APIs and downstream systems to resolve processing issues. Review existing code, SQL queries and scripts to understand application behaviour during investigations. Produce clear technical documentation, investigation findings and impact assessments while working closely with developers, infrastructure teams, vendors and business stakeholders. What you bring Proven experience providing L2/L3 application support within a complex enterprise or financial services environment. Strong troubleshooting, root cause analysis and production incident investigation across integrated applications and systems. Good knowledge of SQL, with the ability to read and interpret Python, Java and Shell Scripts (Bash, Korn Shell or PowerShell). Experience using AI-assisted tools such as VS Code, GitHub Copilot or other AI coding assistants to support technical investigations and documentation. Understanding of APIs, system integrations, data flows, batch processing and application architecture. Experience supporting enterprise or financial systems such as Murex, Calypso, Summit, FIS Front Arena, trading platforms or risk systems, with excellent analytical and stakeholder management skills. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

We are delighted to be recruiting for Customer Service Advisors for a Client with a fantastic set up in a established business in South Shore Blackpoo! This role is an easy commute for people based in Blackpool, Layton, Bispham, Poulton Le-Fylde, Lytham, ST'Annes, Kirkham and Warton. Customer service Advisor Salary: £29,000-£31,000 (overtime available) Customer service Advisor Hours: 45 hours between 8am- 8pm Customer service Advisor company benefits: -Onsite Parking -Great onsite facilities -Overtime opportunities Customer Service Advisor roles and responsibilities: Receiving incoming calls. Incident Management from initial call to completion. Obtaining and accurately recording order numbers Progress chasing job sheets from Service Providers for work they have completed Inputting data on to our in house system. Allocating jobs to relevant service providers. Filing job sheets awaiting order numbers by relevant service providers Scan Job sheets to the relevant service request to aid the authorization process. Collate Service documentation. Work with the management team to stay updated on product knowledge and be informed of any changes in company policies. Customer service Advisor Key competencies: Strong Communication Skills. Multi tasking and organisational skills. Good administration skills Strong attention to detail. Ability to work well in a team and also work off own initiative. If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. Gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy

Senior Account Manager Ickenham 35,000 - 45,000 Basic + Uncapped OTE About the Company Aztrum is partnering with a rapidly growing, vendor-neutral IT solutions provider based in Ickenham. Supporting organisations across the UK, Europe, and North America, the business delivers tailored technology solutions that help clients achieve their strategic objectives. With expertise spanning cloud services, cybersecurity, IT infrastructure, lifecycle management, and global technology deployments, they pride themselves on providing impartial advice and recommending the best solutions for each customer's unique requirements. The Opportunity We're looking for an experienced Senior Account Manager to join a high-performing commercial team. This is an excellent opportunity for someone who enjoys building lasting client relationships, driving account growth, and acting as a trusted technology advisor. You'll take ownership of an established portfolio while identifying opportunities to expand existing accounts and generate new business. Working closely with technical specialists, you'll ensure clients receive innovative solutions that add genuine business value. Key Responsibilities Manage and develop a portfolio of existing client accounts, building long-term relationships. Identify opportunities to upsell and cross-sell IT solutions across your customer base. Generate new business through networking, referrals, and client introductions. Understand client challenges and recommend tailored technology solutions. Prepare and present proposals, quotations, and account development plans. Collaborate with internal technical teams to deliver exceptional customer service. Stay informed on emerging technologies and industry trends to provide consultative advice. Consistently achieve and exceed sales and revenue targets. About You Minimum of 2 years' experience in IT account management, IT sales, or B2B technology sales. Strong understanding of IT solutions, including cloud services, cybersecurity, infrastructure, or managed services. Proven track record of growing accounts and delivering against sales targets. Excellent communication, negotiation, and relationship-building skills. Commercially driven with a consultative approach to sales. Highly organised, proactive, and comfortable managing multiple priorities. Passionate about technology and delivering outstanding customer experiences. What's on Offer? 35,000 - 45,000 basic salary Uncapped commission structure Hybrid working with flexible office arrangements. Clear career progression within a growing international business. Ongoing training and industry-recognised development opportunities. Exposure to cutting-edge technology and leading IT vendors. 25 days annual leave plus bank holidays. Company pension scheme and additional employee benefits. Supportive, collaborative team environment where success is recognised and rewarded. Interested? To find out more about this opportunity or to apply, contact Kylie at Aztrum Recruitment today. (url removed) (phone number removed)

What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

Commercial Property Paralegal Location: Near Coltishall, North Norwich, Norfolk Salary: Competitive (DOE) Job Type: Permanent Driving Licence: Essential (car driver desirable/required depending on accessibility) Sponsorship: Unfortunately, visa sponsorship is not available. Our client is a growing organisation with an expanding commercial property portfolio, offering excellent career development opportunities within a dynamic and supportive environment. They are seeking a Commercial Property Paralegal with experience gained within a law firm, commercial property environment, or in-house legal team. This is an exciting opportunity to play a key role in managing leasing activities across a portfolio of business parks. As the central point of contact for all leasing activity, you will oversee the full lifecycle of commercial leases, from drafting and negotiation through to completion and ongoing administration. You will also work closely with management, sales teams, tenants, and external legal advisors to ensure a professional and seamless leasing process. Key Responsibilities Lease & Legal Documentation Draft, review, and negotiate commercial leases, lease renewals, licences to alter, deeds of surrender, and related legal documentation. Manage the full lease lifecycle from instruction through to completion and ongoing administration. Maintain accurate, compliant, and up-to-date lease records and documentation. Commercial Property & Legal Support Provide guidance on landlord and tenant matters, including lease obligations, rent reviews, service charges, and break clauses. Liaise with external solicitors and other professional advisers as required. Ensure all legal and internal processes are followed efficiently and accurately. Build strong working relationships with internal departments and tenants to deliver an excellent customer experience. About You Previous experience within commercial property, a legal practice, or an in-house legal team. Excellent attention to detail and strong organisational skills. Confident drafting and reviewing legal documentation. Strong communication and relationship-building skills. Commercially aware with the ability to manage multiple priorities. Full UK driving licence. This is an excellent opportunity to join a successful and expanding organisation where you can develop your career within commercial property while making a real impact. To apply, please send your CV to David at Grass Roots Recruitment today.

Our client, a leading international financial services organisation, are looking for an experienced HR Director to lead the Human Resources function across multiple regions. This is a high-impact leadership role that offers the opportunity to shape the people strategy in alignment with global priorities while addressing local business needs. As the HR Director, you will report directly to the UK Chief Executive. You will be a critical member of the leadership team and a trusted advisor to senior executives. Your role will involve translating global HR strategy into tailored approaches, driving organisational transformation, and fostering a cohesive culture that supports sustainable growth. Leading a team of HR professionals, you will ensure the delivery of high-quality HR solutions that align with business objectives and long-term ambitions. Key Responsibilities Develop and implement an integrated HR strategy aligned with global priorities and tailored to local business needs Provide strategic HR advice and solutions to support organisational transformation and sustainable growth Embed the people agenda into leadership discussions using data-driven insights and fact-based recommendations Coach senior leaders to enhance team dynamics, foster collaboration, and cultivate an effective organisational culture Lead and develop regional HR teams to ensure strong performance and seamless execution of initiatives Oversee workforce planning, talent development, reward strategies, inclusion efforts, and organisational design Key Challenges Balancing global consistency with local nuances across diverse markets Driving change management and organisational transformation within complex stakeholder landscapes Steering workforce priorities in line with cost optimisation and capability development goals Desired Outcomes A clear HR strategy aligned with global objectives and tailored to local market needs Enhanced leadership effectiveness, talent development, cultural cohesion, and employee engagement Successful execution of global and local HR initiatives tied to measurable KPIs and business priorities Your Profile We are seeking an accomplished HR leader who thrives in dynamic environments and has a proven track record of delivering strategic impact across multiple geographies. Ideal candidates will possess: Previous Senior HR leadership experience Expertise in multinational organisations; financial services experience is advantageous but not essential. Strong knowledge of employee relations, including social dialogue and collective agreements (UK legislation knowledge preferred). Broad HR expertise across organisation design, culture, leadership development, talent management, reward strategies, learning & development, and workforce planning. Demonstrated ability to lead organisational transformation and long-term workforce planning across diverse markets. Exceptional communication skills with the ability to influence senior stakeholders effectively across cultures. Salary: Up to £100,000 + bonus + package Level: Director Location: London (good work from home options available) This is an exciting opportunity for a seasoned HR professional to make a significant impact within a forward-thinking organisation committed to innovation, sustainability, and growth.

We are seeking a passionate and organised H&S Adviser to join our small and growing Health and Safety (H&S) Consultancy business based in Bristol.This is a flexible role, with remote working supported when not attending client sites. We will also consider part-time applications for the right candidate. Why Join Us? At Mint HS, we invest in our people. You'll benefit from ongoing CPD and development opportunities, including the chance to learn and work alongside a Chartered IOSH professional, helping you grow your knowledge, confidence and career in health and safety. We offer a supportive, flexible working environment, where your contribution is valued and you'll have the opportunity to work with a wide variety of clients and industries-ensuring no two days are the same. Joining Mint HS means being part of an ambitious, collaborative team where you can develop professionally while playing a key role in shaping a growing business. We are proud to have been recognised as Bristol Life Awards - Best New Business 2025, reflecting our strong growth, innovative approach and commitment to excellence. What We Offer See salary above This is a flexible role, with remote working supported when not attending client sites. We will also consider part-time applications for the right candidate. Opportunity to work across a diverse and growing client base Supportive, collaborative team culture Ongoing professional development and career progression within a growing business The H&S Advisor will play a key role in providing exceptional service to clients and advising them on H&S legal compliance. This role requires strong technical knowledge, excellent communication skills, and the ability to produce clear, practical documentation and have the ability to handle confidential information with discretion. You will also deliver training designed by our consultancy so must be proactive and personable. Key Responsibilities: Provide competent health and safety advice to a portfolio of clients across multiple sectors Support clients in complying with current UK health and safety legislation Conduct site inspections, audits, and workplace assessments Produce detailed reports with clear, practical recommendations Risk Assessments & Documentation Develop and review risk assessments, method statements (RAMS), and safe systems of work Prepare policies, procedures, and health & safety management systems tailored to client needs Ensure all documentation is clear, practical, and legally compliant Client Relationship Management Build and maintain strong, professional relationships with clients Act as a trusted and approachable point of contact for health & safety advice Deliver excellent customer service to ensure client satisfaction and retention Represent the Mint HS professionally at all times Training Delivery Deliver health and safety training courses developed by the consultancy Engage and support delegates through clear, confident delivery Tailor training style to suit different audiences and sectors Provide feedback to support continuous improvement of training materials Eligibility & Skill Requirements Essential NEBOSH General Certificate (minimum) or equivalent Proven experience in a health & safety advisory role (or similar) Strong knowledge of UK health & safety legislation Experience in producing risk assessments and safety documentation Excellent verbal and written communication skills Strong interpersonal and customer-facing skills Confident delivering training and presentations Ability to manage workload independently Full UK driving licence and access to a car Ability to handle confidential information. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) Desirable IOSH membership (or working towards) Experience delivering in-house or accredited training Personal Attributes Professional, approachable, and client-focused Organised with strong attention to detail Practical, solutions-driven mindset Confident communicator with a personable approach Adaptable and comfortable working across varied sectors About Mint HS We are an exciting new and growing Health & Safety consultancy, working with a wide range of clients across multiple sectors. We pride ourselves on delivering practical, client-focused support that helps organisations meet their legal obligations and improve their safety culture Mint HS provides a fresh take on H&S, making H&S compliance simple and engaging No jargon, just simple practical advice. Our Award winning business won best new business at the Bristol Life Awards in 2025 and continues to grow. We are looking for someone to join the team to support our growth. Please apply here for more information. Our client Mint HS will be in direct contact