1386 jobs found

Italian Parts Sales Advisor Derbyshire (commutable from Derby & Nottingham) Competitive Salary + Excellent Benefits Are you passionate about the automotive industry and enjoy helping customers solve technical challenges? We're recruiting on behalf of a well-established and growing automotive business for an Italian-speaking Parts Sales Advisor to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment while using their technical knowledge to provide first-class support. The Role As an Italian Parts Sales Advisor, you'll be the first point of contact for customers, providing expert advice and identifying the correct parts and solutions to meet their needs. You'll work closely with internal teams to ensure a smooth customer journey from enquiry through to order completion. Key Responsibilities Manage inbound and outbound customer calls in a professional and timely manner. Provide technical advice and support relating to automotive parts and products. Respond to customer enquiries via telephone, email and live chat. Identify opportunities to recommend additional products and services. Process customer orders, quotations, invoices, credit notes and proformas. Create and manage courier bookings and shipping documentation. Maintain accurate customer records using internal systems. Liaise with technical departments to resolve customer queries efficiently. Deliver an outstanding customer experience at every stage. About You We're looking for someone who has: Fluency in Italian and English (written and spoken). Previous experience in a customer service, sales support or contact centre environment. A genuine interest in the automotive industry, with the confidence to discuss technical vehicle parts. Excellent communication and problem-solving skills. Strong IT skills and the ability to learn new systems quickly. The ability to multitask and remain calm under pressure. A proactive approach with a passion for delivering exceptional customer service. What's on Offer Competitive salary. Comprehensive training and ongoing professional development. Genuine opportunities for career progression. Generous annual leave entitlement. Company pension. Employee wellbeing initiatives, including access to on-site fitness facilities. Regular team events and company social activities. A supportive and collaborative working environment. If you're fluent in Italian, enjoy technical conversations, and are looking to join a successful business where you can develop your career, we'd love to hear from you. Apply today for immediate consideration.

Sales Advisor My client are a leading housing developer who deliver new build homes across the country. They currently have a requirement for an ambitious Sales Advisor who is looking to join a successful sales team to grow with the company, expanding their knowledge in the housing industry About the role of a Sales Advisor The Sales Advisor is responsible for the day-to-day sales activities on a development, providing excellent customer service and helping buyers throughout the sales process. Managed sales from initial enquiry and reservation through to contract exchange and completion, while working towards and achieving sales targets Responsibilities for a Sales Advisor Achieve sales targets and support the overall sales performance of the development Guide customers through the buying process from enquiry to completion Liaise with customers, solicitors and mortgage advisors to help progress sales Provide support to customers after completion, dealing with any queries or issues Work with the Sales Manager and wider team to maximise sales opportunities Maintain the presentation of the sales office, show homes and development Build a good knowledge of the properties and development to provide accurate information Show customers around the development and available homes Ensure all visitors follow health and safety procedures while on site Keep customer records up to date using the CRM system Arrange customer appointments with the Site Manager Attend regular sales and site meetings Follow company policies, procedures and industry regulations Requirements for a Sales Advisor Demonstrable experience in New Home Sales or similar industries Enthusiasm and passion for customer service and going the extra mile Ability to plan, prioritise and organise own workload Excellent communication skills, written and oral Excellent organisational skills Attention to detail Use of outlook diary system Ability to work effectively in a team and independently Ability to develop good working relationships Adaptable/flexible What we offer for a Sales Consultant Salary of 26,500 Mileage allowance - 45p per mile after first 30 Pension Scheme Life Assurance Private Healthcare If you're interested in this Sales Advisor role, please apply with an up-to-date copy of your CV, or get in touch with Sana in our Bolton office on (phone number removed) for further details

Our client is looking for a bright, inquisitive, go-getter to join a super friendly team based near Reading station. You will be working with the inbound call team for this award wining Insurance business, offering outstanding customer service to policyholders and Financial Advisors resolving queries via phone, email, webchat and post. You should have: A customer first mindset and strong communication skills Positivity, energy, and the ability to manage your own workload. Team spirit and resilience when dealing with challenging queries. Experience in customer service. Our client will offer There will be full in-depth training plus personal development is key to this organisation and there is a strong progression route. Outstanding benefits, Hybrid working 3 days in the office and 2 working from home - if you prefer it can be 5 days in the office but not remote. This role would suit entry level applicants as well as those with more experience as long as you are keen and enthusiastic to do a great job. Apply today for this career role

Customer Service Advisor Warwick, Warwickshire £26,326 + Excellent Benefits Monday Friday (No Weekends or shifts) Are you passionate about delivering excellent customer service? Whether your experience comes from a customer service role, contact centre, or administration, this is an opportunity to join a supportive Customer Service team offering long-term career development and a healthy work-life balance. The Role of a Customer Service Advisor As a Customer Service Advisor you'll be the first point of contact for customers, providing a professional and friendly service across multiple channels. You'll work in a fast-paced, collaborative environment where your communication skills and attention to detail will make a real difference. Key Responsibilities of a Customer Service Advisor Handle inbound and outbound customer calls efficiently. Respond to customer enquiries via phone, email, and live chat. Deliver outstanding customer service and resolve queries effectively. Accurately update customer records and maintain internal systems. Work closely with colleagues to ensure an excellent customer experience. What's in It for You? Competitive salary of £26,326 Full training provided with structured career path Private healthcare through BUPA and Medicash healthcare cash plan Employee Assistance Programme, Life assurance and critical illness cover Staff discounts long service awards and regular social events What We're Looking For in a Customer Service Advisor Excellent communication and interpersonal skills Good keyboard skills and confidence using Microsoft Office Strong attention to detail and a positive, team-focused attitude The ability to commute reliably to Warwick for 830 am start

The role of a Customer Service Advisor involves providing exceptional customer support, addressing inquiries, and resolving issues effectively. This temporary position in Preston requires strong communication skills and a commitment to delivering excellent service. Client Details The employer is a medium-sized organisation committed to delivering reliable services to its customers. They prioritise operational efficiency and customer satisfaction in all aspects of their business. Description Handle incoming customer inquiries via phone, email, or chat in a professional manner. Provide accurate information about services and resolve customer concerns effectively. Maintain detailed and accurate records of customer interactions. Scheduling customer repair requests. Collaborate with other departments to ensure timely resolution of customer issues. Profile A successful Customer Service Advisor should have: Strong communication and interpersonal skills. Proficiency in using customer service software and tools. An ability to manage multiple tasks efficiently in a fast-paced environment. A keen attention to detail and a problem-solving mindset. A flexible and adaptable approach to work. Previous experience in a customer service role. Job Offer Immediate start opportunity Weekly pay Free on-site parking

Parts Advisor - Gatwick £32,500 Basic Salary + £3,000 Bonus An excellent opportunity has arisen for an experienced Parts Advisor to join a busy and successful dealership in Gatwick . This is a fantastic opportunity for someone with previous motor trade parts experience who enjoys delivering exceptional customer service and thrives in a fast-paced environment. The Role Supplying parts to the workshop and retail customers. Identifying and sourcing the correct vehicle parts. Managing stock levels and assisting with stock control. Processing orders, invoices and customer enquiries. Working closely with the Service and Workshop teams to ensure parts are available when required. Delivering excellent customer service at all times. Requirements Previous experience as a Parts Advisor within the motor trade is preferred. Strong organisational and communication skills. Good IT and administration skills. Ability to work efficiently in a busy environment. Full UK driving licence. What's on Offer £32,500 Basic Salary + £3,000 Bonus. Manufacturer training and ongoing career development. Friendly and supportive working environment. Company benefits package. Excellent long-term career prospects. If you're an experienced Parts Advisor looking for your next opportunity in Gatwick, we'd love to hear from you. Apply today!

Customer Service Advisor The Open University in Northern Ireland Academic Services Pay: 13.45 per hour PAYE Location: 110 Victoria Street, Belfast, BT1 3GN Start Date: ASAP Contract: Until Friday 30th October 2026 (full commitment to the contract duration is required) Hours: Full-time, 37 hours per week. Successful candidates will work a flexible shift pattern between 8:00am and 6:30pm, Monday to Friday. About the Role Pertemps are recruiting on behalf of The Open University for a Customer Service Advisor to join their Student Recruitment and Support team in Belfast. This is an excellent opportunity for candidates with experience in customer service, administration, student services or contact centre environments to join one of the UK's leading universities. As a Customer Service Advisor, you will support current and prospective students by providing advice and guidance throughout their student journey. You'll communicate across multiple channels, including telephone, email, webchat and social media, while carrying out a range of administrative duties using university systems. The role begins with a 7-8 week office-based training programme, after which you'll move to a hybrid working arrangement, combining office and home working. Key Responsibilities Deliver excellent customer service to current and prospective students through inbound and outbound telephone calls, emails, webchat, letters and social media. Provide information and guidance on student registration, enrolment, fees, qualifications and study options. Process student registrations and maintain accurate student records using university databases and internal systems. Respond to a wide range of customer enquiries efficiently and professionally. Complete administrative tasks accurately while meeting deadlines and service standards. Work collaboratively with colleagues to deliver an outstanding student experience. Contribute to continuous service improvement and share best practice across the team. Maintain excellent attention to detail when updating records and processing information. Develop knowledge of university policies, systems and procedures to support students effectively. Essential Skills & Experience To be successful, you'll have: Previous experience in a Customer Service Advisor, Contact Centre, Student Services or Administration role. Experience handling high volumes of customer enquiries via telephone, email and other communication channels. Excellent verbal and written communication skills. Strong organisational skills and the ability to prioritise a busy workload. High levels of accuracy and attention to detail. Experience using Microsoft Office 365 applications. Confidence learning new IT systems and databases. GCSE English and Maths (Grade C/4 or above), or equivalent. Ability to work effectively within a team while managing your own workload. A flexible approach with the ability to adapt to changing priorities. Location & Hybrid Working The role is fully office-based during the initial 7-8 week training programme. Following successful completion of training, you'll move to a hybrid working model, attending the Belfast office as required to meet operational needs. Please note: Annual leave is restricted during the training period. Leave is also limited during the university's peak enrolment periods (currently August-September and January-February). When working from home, you'll require broadband speeds of at least 10Mbps download and 2Mbps upload. Why Apply? Hybrid working after training. Full training provided. Opportunity to work for one of the UK's leading universities. Gain valuable Higher Education experience. Supportive and collaborative team environment. Weekly PAYE pay. Monday to Friday working pattern. Excellent opportunity to develop customer service and administration skills. Apply Today If you're an experienced Customer Service Advisor, Customer Support Advisor, Student Services Advisor or Administrator looking for your next opportunity in Belfast, we'd love to hear from you. Click "Apply" now and upload your latest CV to be considered. Applications will be reviewed as they're received, so early applications are encouraged.

Customer Service Advisor Location: Skelmersdale, WN8 9TW Salary: £28,000 per annum + Excellent Benefits! Contract: Full time, permanent Hours of Work: 8.30am 5pm Mon Thurs, 8.30am 4.30pm Friday Benefits: 23 holidays per year + public holidays, Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Energy Services is a well-known, expert in our field! We are now recruiting for a Customer Service Advisor to assume responsibility for managing customer enquiries, in the form of calls, email and online application forms! In addition to this, as our Customer Service Advisor you will be responsible for: • Answering and dealing with telephone and e-mail enquiries. • Update CRM with accurate records of customer documentation. • Providing consumers with retrofit advice to help make informed decisions about improving the energy performance of their home. Training provided and potential for retrofit advice qualification. • Dealing with grant administration paperwork and co-ordinating with external providers. • Meeting internal and external deadlines, and customer satisfaction reporting. • Make outgoing calls to customers and booking of appointments. • Managing bookings of appointments and surveys. • Supporting in-house teams with administrative duties and documentation. In order to be successful in this role you must have: • A minimum of 18 months experience in administration / call handling, or customer service centre experience. • The ability to efficiently organise workload and manage multiple priorities. • A pro-active and adaptable approach. • Proficiency in IT, particularly Outlook, Word and Excel. • Excellent interpersonal communication skills particularly verbal and written. • A full UK driving license. It would be great if you had: • An understanding of energy efficiency grant funding schemes. • A customer service qualification. • Energy efficiency measures and knowledge. • Experience in the use of CRM systems. Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.

Recruiting now for a Customer Service Advisor to join a friendly team on a Temp to Perm basis. About the Customer Service Advisor role: Monday to Friday - No weekends! Working hours are either 8am-4:30pm or 9am-5:30pm 26,436 per annum Temp to permanent role, starting on 24th August Office based role in Stratton area (on main bus route) Duties for the Customer Service Advisor role: Ensure all calls and emails are responded to in a professional and timely manner, escalating to Team Leader where required Liaise with various parties including transport providers Liaise with other internal team members Entering information on two different customer record systems Dealing with transport and customer queries Entering information into reporting spreadsheets Build and maintain relationships with key customers Ensure procedures are adhered to in line with company policy and best practice Experience / Skills required for the Customer Service Advisor role: Good PC skills, including experience of Microsoft Office Excel, Word & Outlook Excellent interpersonal and active listening skills Clear communication skills and a strong command of the English language Strong attention to detail and articulate both verbally and written Ability to work independently Passionate about good customer service experience To be considered for the Customer Service Advisor role apply today!

Customer Service Advisor Location: Sheffield Pay Rate: 12.71 per hour Start Date: 7th September Contract Length: 16 Weeks Temporary Hours: 36 hours per week Are you passionate about delivering excellent customer service? Do you enjoy helping people and solving problems? We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Advisors on a 16-week temporary contract! The Role As a Customer Service Advisor, you'll be the first point of contact for customers, providing a professional and friendly service across a range of enquiries. You'll: Handle customer queries efficiently and accurately Deliver exceptional customer service at every interaction Resolve issues and provide appropriate solutions Update systems with accurate customer information Work as part of a supportive and collaborative team Training You'll receive 5 weeks of comprehensive paid training to ensure you have all the knowledge and support needed to succeed in the role. Shift Patterns You will work a set shift pattern, 5 days out of 7, and must be available to work Monday to Sunday. Available shifts: 06:00 - 14:00 08:00 - 16:00 10:00 - 18:00 15:00 - 23:00 What We're Looking For Excellent communication skills Previous customer service experience Strong attention to detail Confidence using computer systems A positive and professional attitude Ability to work in a fast-paced environment Flexibility to work 5 days out of 7, Monday to Sunday What's in It for You? Weekly pay 5 weeks of comprehensive paid training Consistent set shift pattern Valuable customer service experience Supportive team environment Representing a leading household name If you're ready to join a busy customer service team and make a real difference to customers every day, we'd love to hear from you. Apply today! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Platinum Travel Recruitment are collaborating with a forward thinking travel company who are now seeking an experienced Travel Support Specialist who will be dedicated to providing proactive operational support to Travel Advisors, managing day-to-day requests to ensure efficient and seamless business operations, including handling emergency requests outside of standard working hours. This travel company have a great reputation in the travel industry offering career growth within a supportive team Travel Support Specialist Duties : Manage requests submitted to all Operations desks via Salesforce within SLA Provide support with requests related to issuing, reissuing and refunding complex tickets Assist Advisors in navigating systems including Atriis, Concur, Roomservice, Dolphin, and Apexx. Deliver ad hoc training sessions to enhance Advisors process knowledge and efficiency Assist with the processing and coordination of group bookings Create credentials for aggregators Support Advisors with NDC requests by guiding them through the GDS booking process across Sabre, Travelport and Amadeus Participate in monthly team meetings to review performance and updates. Provide feedback to the Line Manager to support team development and improvement. Travel Support Specialist Essential Requirements: Experience in business and/or leisure travel is imperative. Able to work Friday to Tuesday. Advanced proficiency in Sabre, Galileo, and Amadeus to a training standard, with strong fares and ticketing knowledge (published / net fares / NDC). Strong knowledge of British and European rail systems, including Evolvi, Voyages SNCF and Trainline. Solid understanding of group booking processes. Experience of using Atriis and Concur. Strong overall knowledge of travel products and services. Ability to perform effectively in a fast-paced, high-pressure environment while meeting company SLA. Exceptional communication & customer service skills. Strong command of the English language, both written and verbal. Good understanding of the leisure Tour Operator fares. Familiarity with Microsoft Teams, Salesforce and Excel is desirable but not essential. Travel Support Specialist Benefits: Supportive team Lucrative bonus Pension Scheme Remote working (UK only) Generous holiday leave entitlement Dental Life & health insurance Health insurance Plus many more benefits.

Job Title: Lead Private Sector Housing Manager Location: Canterbury Salary: From £61,645.19 per annum (plus £3,621 car allowance) Job type: Full time, Permanent Hours: 37 Hours per week Closing Date: 30th July 2026 Do you believe everyone deserves a safe, secure, and good-quality home? Are you an experienced housing or environmental health professional ready to lead, influence, and shape the future of the private rented sector? This is a rare opportunity to join Canterbury City Council in a leadership role at a time of major national reform, including implementation of the Renters' Rights Act. What's in it for you? Annual cost-of-living pay award Flexible, hybrid working arrangements Generous annual leave starting at 26 days increasing to 31 days after 5 years' service plus 3 additional days over Christmas, with the option to buy more Local government pension scheme We'll support and encourage your career by providing excellent opportunities for training and development, as well as cover a Professional Body Membership fee where needed for the role Employee perks, including multiple retailer and lifestyle discounts to help you get the most out of your money and enjoy your free time. An easier commute: free use of Canterbury's Park and Ride, flexi bus tickets, and a cycle to work scheme. Stay healthy: Access to free counselling, advice and webinars through our employee assistance programme, as well as contributions to the cost of Flu Jabs. About this Lead Private Sector Housing Manager job in Canterbury: This role provides strategic and operational leadership for Private Sector Housing within Locality Services, reporting to the Head of Locality Services. You will lead a complex statutory service at a time of significant national reform, including implementation of the Renters' Rights Act, by setting clear direction, developing policy, assuring compliance and driving continuous service improvement. You will lead and support a multidisciplinary team, manage significant budgets and resources, and act as the Council's expert adviser on housing regulation, enforcement, contractor management and policy. A key part of the role will be building strong relationships with stakeholders, government bodies and the wider community, representing Canterbury City Council at officer, member and public meetings to advance housing standards and strategic priorities. In this role, you will be: Leading the Private Sector Housing Team Delivering statutory housing functions Leading implementation of the Renters' Rights Act Setting long-term objectives and monitoring service performance. Delivery of stock condition survey programmes Overseeing Disabled Facilities Grants and adaptations within our own housing stock Managing the Social Letting Agency Partnership working and representing the team at officer, member and public meetings. About you, the ideal Lead Private Sector Housing Manager for our team: Your qualifications: Degree or professional qualification in Environmental Health, Housing, Surveying or a related field Leadership or management training Due to the nature of this role an enhanced DBS check and references will be required for the successful applicant. Your knowledge: Demonstrable knowledge of Renter Right Act 2025, Housing Act 2004, Housing & Planning Act 2016, HHSRS and related statutory frameworks. Demonstrable knowledge and understanding of the scope and role of regulatory codes of practice, the Police and Criminal Evidence Act and Regulation of Investigatory Powers Act Extensive knowledge on construction, building engineering services, materials and common property defects. Extensive understanding of contract and procurement processes relevant to DFG and works in default. Your experience: Extensive management experience within local authority housing, private sector housing, environmental health or another regulatory service. Experience leading multidisciplinary teams, setting service priorities and driving improvement in a complex statutory environment. Experience of managing budgets, contractors and commissioned works, including Disabled Facilities Grants, adaptations or works in default. Experience communicating confidently with a range of audiences and influencing strategic direction across the private rented sector. Equality, Diversity & Inclusion at Canterbury City Council. We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included, and respected. Our diversity strengthens our ability to serve the diverse communities we support through our work. To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone. Please click the Apply button and you will be redirected to the council's website to begin your application form. Candidates with the experience or relevant job titles of; Housing Manager, Senior Housing Advisor, Lead Housing Manager, Private Sector Housing, Housing Manager, Housing Services, Customer Housing Officer, Supported Housing Officer, Senior Social Housing Worker, may also be considered.

QEHS Administrator Tibshelf, Derbyshire £26,436.80 - £28,000 DOE Permanent, Full Time Due to the salary, the role is not eligible for visa sponsorship. Right to work in UK essential. You will also need to be able to travel to the office daily and have administration experience. If you do not qualify in these areas, please do not apply. The Company Our client is a well-established international manufacturer with a strong reputation for quality and innovation, supplying equipment and fitted solutions to a broad range of commercial and retail customers across the UK and Ireland. With a busy, fast-paced site and a growing focus on sustainability and compliance, they are now looking for a QEHS Administrator to join their central quality, environmental, health and safety function. The Role Reporting to the Head of QEHS, this is a varied administrative role at the heart of the business, supporting the wider quality, environmental, health and safety team across the UK and Ireland. You will play a key part in keeping compliance, training and documentation running smoothly, working closely with colleagues at all levels of the business. Key Responsibilities Manage the day to day team inbox, ensuring enquiries are assigned to the right advisor and actioned in good time Maintain the health, safety and environmental management system, including new starters, leavers, form updates, policy uploads, reporting and record keeping in line with business and legal requirements Oversee the contractor management database, ensuring only approved contractors with the correct RAMS and competence carry out work on site Collate accurate QEHS data in line with KPI reporting requirements, supporting the Head of QEHS with reporting to the board Administer internal and external QEHS compliance training, resolving queries, organising refreshers and maintaining employee training records and certificates Support the maintenance of ISO certification, organising and supporting audits and ensuring documentation is kept up to date Control the storage of central QEHS documentation and policies, alerting the team where reviews are due Complete pre-qualification questionnaires with QEHS information to meet customer requirements Collate data and support delivery of environmental and sustainability reporting requirements Support the Head of QEHS with the collation of emissions and sustainability data Maintain membership body accreditations, gathering data and uploading QEHS information to relevant portals Manage third party support requirements, including organising health surveillance programmes and testing Take minutes at health and safety committee meetings and other QEHS related meetings Support in maintaining the asset documentation register following service and maintenance Promote employee engagement through safety alerts, toolbox talks, environmental bulletins and noticeboard updates Submit, track and manage support in relation to insurance claims Support in maintaining business continuity and recovery plans Raise purchase orders and submit invoices for payment, monitoring departmental expenditure Provide general administrative support to the wider QEHS team What We're Looking For Excellent IT skills, Microsoft Office essential, SharePoint or Power BI desirable Experienced in data entry with a keen eye for detail Ability to multi task while maintaining high levels of support to the wider team Customer centric approach Strong verbal and written communication skills across all levels Enthusiastic with a proactive mindset and a good team player Experience in administration and managing confidential records Ability to lead by example, reporting hazards and supporting QEHS activities Continuous improvement focused, with the confidence to recommend process improvements A genuine interest in protecting people and the planet Knowledge of ISO 9001, 14001 and/or 45001 would be advantageous The Package Salary of £26,436.80 to £28,000 depending on experience 25 days holiday plus bank holidays Company pension scheme Life assurance On site parking INDH

Senior Customer Service Advisor Stafford 30,000 - 40,000 The Role Are you passionate about delivering outstanding customer service and turning every customer interaction into a positive experience? We're recruiting for a Senior Customer Service Advisor to join a fast-growing, ambitious business with exciting expansion plans over the coming years. This is an excellent opportunity to become part of a supportive team where your ideas are valued, your contribution makes a real difference, and you'll play a key role in delivering an exceptional customer experience. This is a varied and fast-paced position where you'll support customers throughout their journey, handling everything from order updates and enquiries to resolving more complex issues with professionalism, empathy and confidence. What will you be doing? Managing inbound customer calls and emails, providing timely and professional support. Keeping customers updated throughout their journey with proactive communication. Providing accurate order updates and responding to customer enquiries. Handling complaints from initial contact through to resolution, ensuring the best possible outcome for both the customer and the business. Processing refunds and goodwill gestures in line with company procedures. Logging customer interactions, service requests and aftercare activities accurately within the CRM system. Identifying customers who may require additional support before issues escalate. Carrying out follow-up calls to ensure customer satisfaction after delivery of products or services. Working collaboratively with internal departments to ensure customers receive an outstanding experience from start to finish. What will you bring to the party? Previous experience within a customer service, customer care, aftercare or contact centre environment. Excellent communication skills, both over the phone and in writing. The ability to remain calm, professional and empathetic when handling complaints or challenging conversations. Strong organisational skills with the ability to manage multiple customer queries simultaneously. Experience using CRM systems or customer management software. A proactive mindset with a genuine passion for delivering exceptional customer service. A positive, team-focused attitude and the confidence to take ownership of customer issues through to resolution. In return, you'll join a growing organisation where you'll have the opportunity to make a genuine impact, contribute to the development of customer service processes and build a rewarding long-term career within a supportive and collaborative environment.

Do you have a natural ability to make people feel comfortable and genuinely listened to? If you enjoy talking to people, building relationships and making a real difference every day, this Customer Support Specialist role could be the perfect fit. We're recruiting for a fast-growing and ambitious business looking to expand their friendly team with a compassionate Customer Support Specialist. This is much more than a typical customer service role - you'll be supporting customers who have already enquired about claiming a government benefit, helping them take the first step towards accessing the financial support they may be entitled to. A genuinely rewarding role where you'll finish each day knowing you've helped someone access support that could make a real difference to their life. What will you be doing as a Customer Support Specialist? Speaking with customers over the phone throughout the day, handling inbound enquiries and following up warm leads (no cold calling) Building trust and rapport with older customers, making them feel comfortable, supported and understood Clearly explaining the service and answering questions with patience and empathy Handling objections confidently and guiding customers through the next steps Managing your own pipeline of enquiries using the CRM system Booking suitable customers into appointments with the Claims Processing team We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Customer Service Advisor, Customer Experience Advisor, Contact Centre Advisor, Call Centre Advisor, Telesales Executive, Appointment Setter or in another telephone-based customer service role, we'd love to hear from you. You'll have: A confident, engaging and friendly telephone manner The ability to quickly build rapport and gain people's trust Clear, easy-to-understand communication skills A kind, compassionate and patient approach Confidence using a CRM system and managing your own workload A positive attitude and a genuine desire to help people What will you get in return for your work as a Customer Support Specialist? 26,000 - 30,000 salary Monday 9am-6pm, Tuesday - Friday 9am-5pm 20 days holiday plus Bank Holidays Optional overtime paid at time and a half Full training and ongoing coaching Excellent career progression within a rapidly growing business - the company actively develops people based on their strengths and interests and is happy to create opportunities as the business grows Opportunity to progress into a Claims Processor role after your initial training Future bonus and reward scheme currently being introduced Planned private medical cover as the business grows Join a young, supportive team that genuinely celebrates success and helps each other develop If you're an engaging, people-focused professional looking for your next Customer Support Specialist opportunity, we'd love to hear from you. Send us your CV today - we can't wait to speak with you! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Account Manager Gateshead Permanent Hybrid Working 27,000 - 30,000 DOE + Bonus + Excellent Benefits Are you an experienced Account Manager who enjoys building long-term customer relationships and developing existing accounts? We're recruiting for a well-established global manufacturing and technology business with an outstanding reputation for investing in its people. This is a fantastic opportunity to join a supportive commercial team where you'll inherit an established customer base and focus on growing existing relationships - no cold calling required . Working closely with the wider sales team, you'll become a trusted advisor to your customers, identifying opportunities to increase account value while delivering an exceptional customer experience. What's on Offer 27,000 - 30,000 DOE Quarterly bonus + profit share scheme 36-hour working week with flexible start/finish times (standard hours 8:20am - 4:30pm Monday - Thursday and 1:30pm finish on a Friday!) Home working Fridays after training Free on-site parking 25 days holiday + bank holidays, option to buy more Enhanced pension, life assurance and Health Cash Plan Employee Assistance Programme, 24/7 GP, Cycle to Work, share scheme and employee discounts The Role You'll manage a portfolio of existing customers, helping to retain and grow accounts through excellent relationship management and commercial awareness. Key responsibilities include: Managing and developing existing customer accounts Building long-term customer relationships and delivering regular account reviews Identifying cross-sell, upsell and new product opportunities Managing opportunities from enquiry through to quotation and completion Maintaining accurate CRM records, forecasts and pipeline activity Preparing quotations and supporting tender opportunities Working closely with technical, operations and customer support teams to deliver excellent customer outcomes About You We're looking for someone with: Experience in Account Management, Customer Success, Client Relationship Management or Internal Sales A track record of growing existing customer accounts Strong communication and relationship-building skills Good commercial awareness and a proactive approach Experience using CRM systems and Microsoft Office Excellent organisation and attention to detail Experience working with technical or engineered products would be beneficial but isn't essential, as full product training will be provided. Why Apply? This is a business with low staff turnover, genuine career progression and a collaborative culture where people are valued. If you're looking for a relationship-focused Account Manager role with an excellent benefits package and long-term career prospects, we'd love to hear from you. Please note: Due to the high volume of applications, we're unable to provide individual feedback. If you require any reasonable adjustments during the recruitment process, please let us know. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Employment Advisor Location: Bristol Salary: £27,810 - £29,355 per annum (upon successful completion of probation) Contract: Full-time, Permanent A full UK driving licence and access to your own vehicle is essential, as this role involves travelling across the BS10 and BS37 areas to meet participants and stakeholders. About the Role Trigon Recruitment is proud to be recruiting on behalf of a respected national training provider for an Employment Advisor covering the BS10 and BS37 areas of Bristol. This is a rewarding opportunity to make a genuine difference in people's lives by supporting unemployed individuals referred through Jobcentre Plus to overcome barriers and secure sustainable employment. As an Employment Advisor, you will manage a caseload of participants, providing tailored guidance, coaching, and practical job search support. You will help individuals develop the skills, confidence, and motivation needed to move into long-term employment while working towards agreed performance targets. Key Responsibilities Manage and support a caseload of job seekers throughout their employment journey. Conduct initial assessments to identify barriers to employment and create personalised action plans. Deliver one-to-one and group coaching sessions focused on employability skills and career development. Assist participants with job searching, applications, and interview preparation. Develop high-quality CVs, cover letters, and other job-search materials. Build relationships with employers and proactively source employment opportunities. Promote and utilise available participant funding to support employment outcomes. Complete benefit calculations and provide relevant guidance where appropriate. Signpost participants to partner agencies and specialist support services when needed. Maintain accurate and timely records using the organisation's database systems. Achieve monthly targets relating to job starts and sustained employment outcomes. Who We're Looking For Previous experience within the employability, welfare-to-work, recruitment, HR, retail management, travel consultancy, or customer-facing sectors would be advantageous. However, we are particularly interested in candidates who are passionate about helping others, enjoy building relationships, and thrive in a target-driven environment. Essential Skills and Attributes Excellent communication and interpersonal skills Strong organisational and time-management abilities Ability to manage and prioritise a diverse caseload Target-focused with a results-driven mindset Resilient, proactive, and self-motivated Empathetic and supportive approach Ability to motivate, coach, and inspire others Patient, understanding, and adaptable Strong problem-solving skills Commitment to helping individuals achieve positive outcomes Why Join? This organisation has a strong reputation within the sector, offering a supportive culture, excellent team environment, and low staff turnover. The role provides the opportunity to make a meaningful impact while developing a rewarding and long-term career. Apply Now! To apply, please send your CV to: Tiffany Bennett (phone number removed) ️ (url removed)

Job Title: Service Advisor Location: Ealing, fully office based Hourly rate 19.46 PAYE / 25.34 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start Are you passionate about helping people and delivering outstanding customer service? We are looking for a dedicated Service Advisor to join our Customer & Transactional Services team. As the first point of contact for residents accessing council services, you will play a key role in supporting customers, understanding their needs, and helping them access the right services and solutions. You'll empower residents to use online services confidently while providing a welcoming, professional, and empathetic customer experience. About the Role In this varied and rewarding position, you will: Act as the first point of contact for customers visiting community hubs and council locations. Provide accurate information, advice, and guidance on a wide range of council services. Support residents in accessing and navigating online council services. Help customers develop their digital skills and confidence. Book appointments and signpost customers to specialist services when required. Direct residents to local community and voluntary organisations for additional support. Maintain accurate records of customer interactions and feedback. Work collaboratively with colleagues across multiple council departments. Contribute to continuous service improvement and embrace new ways of working. About You We are looking for someone who: Has excellent communication and interpersonal skills. Is empathetic, patient, and customer-focused. Can remain calm and professional when dealing with challenging or distressed customers. Is confident using Microsoft Office and other IT systems. Has experience working in a customer-facing environment. Can work independently while also being a strong team player. Understands the importance of confidentiality, data protection, and information security. Is digitally confident and able to support others in using online services. Has strong problem-solving skills and attention to detail. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests. About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially end of this week or next week) and are likely to be an informal conversation with the hiring manager. Responsibilities of a Customer Service Advisor: Handle predominantly inbound customer calls (and some outbound calls where needed) Respond to tenancy management enquiries Respond to maintenance/repairs enquiries Raise/submit repair orders Take rent payments over the phone Provide general customer service support and resolve queries at first point of contact where possible Salary and benefits Hybrid working pattern: 3 days office / 2 days from home (Mon/Tue/Thu in office; Wed/Fri WFH) 35 hours per week 18- 19 p/h umbrella Minimum 4 month contract Ideal candidate Strong customer service experience (essential) Comfortable working on phones in a busy inbound-call environment Able to handle a variety of enquiries including tenancy-related and repairs/maintenance queries Experience in housing is desirable but not essential Background in third sector/public sector/contracted services is preferred but not required Available to start at short notice If this Customer Service Advisor role is for you please apply or contact Olivia at (url removed)

Business Development & Partner Relationship Manager Bracknell, Berkshire Full Time Commutable from Wokingham, Ascot, Camberley, Maidenhead, Reading, Windsor, Farnborough and Fleet. Must have UK Driving License. £ Competitive+ Commission + Great Benefits Grow relationships. Create opportunities. Help shape the future of the built environment. Are you a relationship-focused Business Development professional who enjoys building trusted partnerships, identifying commercial opportunities and delivering real value to clients? Value Added Recruitment is working with a long-established organisation, offering a range of services to the construction and built environment sector. We are looking for a Business Development & Relationship Manager to join their Professional Services sales team. This is an exciting opportunity to take ownership of a portfolio of members and affiliate partners, helping to strengthen long-term relationships while identifying opportunities to grow engagement across our market-leading services. This is more than a sales role. It's about becoming a trusted advisor, understanding customer challenges and connecting organisations with the expertise, insight and solutions that help them succeed. For this role is essential that you have experience from within this industry and are familiar with the business drivers, concerns and pain points of construction and BI design industry clients. My client is rusted authority within the built environment, providing independent testing, consultancy, research, market intelligence and professional services that help organisations improve building performance and make informed commercial decisions. As they continue to evolve their membership and affiliate offering, we're looking for someone who can build meaningful relationships, uncover opportunities and help drive sustainable commercial growth. The Role Reporting into the Professional Services team, you'll manage an established portfolio while developing new relationships across the industry. You'll work closely with existing members, affiliate partners and prospective clients to understand their objectives, maximise the value they receive, and identify opportunities to introduce additional services including publications, subscriptions, training and professional support. This role combines account management, relationship building and consultative business development, making it ideal for someone who enjoys both nurturing existing clients and creating new opportunities. Key Responsibilities Build and develop strong relationships with current members, affiliate partners and prospective organisations. Promote BSRIA's enhanced membership proposition, positioning the organisation as a trusted long-term partner. Grow membership value through consultative account management and cross-selling relevant services and subscriptions. Support the transition of members into the new Affiliate Partner Programme. Identify new business opportunities and develop existing accounts through strategic engagement. Work collaboratively across internal teams to deliver an exceptional customer experience. Capture customer activity, opportunities and pipeline information using CRM. Produce reports, market insights and account development plans. Represent the company at industry events, networking opportunities and forums. Maintain awareness of market trends and competitor activity to support future growth. About You We're looking for someone who combines commercial awareness with excellent relationship-building skills. You'll ideally have: Experience in Business Development, Relationship Management, Account Management or Customer Success. A consultative approach with the ability to understand customer needs and create tailored solutions. Excellent communication, negotiation and stakeholder management skills. Experience managing multiple client accounts and developing long-term partnerships. Strong commercial awareness with experience identifying growth opportunities. A highly organised and proactive approach with excellent attention to detail. Experience using CRM systems to manage customer relationships and sales activity. A full UK driving licence and willingness to travel across the UK when required Experience within professional services, engineering, construction, building services, technical consultancy or membership organisations would be advantageous. Why Join? You'll join an organisation that genuinely values expertise, collaboration and continuous improvement. You'll have the opportunity to work with some of the most respected organisations within the built environment while contributing to the future growth of an independent industry leader. We offer: Competitive salary Workplace Pension Life Assurance (4x salary) 26 days annual leave plus Bank Holidays Employee Assistance Programme Online GP Service Eye care support Electric vehicle charging facilities Ongoing professional development A collaborative and supportive working environment Ready to make an impact? If you're passionate about building lasting client relationships, developing commercial opportunities and working with an organisation that makes a genuine difference to the built environment, we'd love to hear from you. Apply today and help us build stronger partnerships for the future.