Capacity Manager

Spire Healthcare, Bristol Capacity Manager Operations Part Time, 28.5 hrs per week Permanent

This is an exciting opportunity to play a key role in improving patient pathways and helping patients access treatment as quickly as possible. Working closely with senior hospital leaders, consultants and their secretaries, you'll build strong professional relationships while helping to maximise theatre and outpatient capacity. It's a rewarding position where your planning, communication and problem-solving skills will directly support operational performance and enhance the patient experience.

Spire Bristol Hospital is looking for a motivated and reliable Capacity Manager to join our hardworking Operations team on a part time Permanent basis.

Joining our team means becoming part of a respected private hospital where collaboration, innovation and high standards of patient care are at the heart of everything we do. This role offers the opportunity to influence service delivery, build meaningful stakeholder relationships and contribute to the efficient running of key hospital services.

About the Role

As a Capacity and Utilisation Manager, you will oversee the planning and coordination of outpatient, theatre, cardiac catheter lab and endoscopy activity across the hospital. At Spire, you'll work in a modern, patient-focused environment where quality and care come first. Through effective scheduling, data analysis and stakeholder engagement, you'll help ensure resources are used efficiently and support the smooth delivery of services across multiple departments.

Why Join Us

Spire Healthcare is one of the UK's leading independent healthcare providers, offering a supportive environment where colleagues are encouraged to develop their skills, share ideas and contribute to continuous improvement. You'll be joining a collaborative organisation that values innovation, professionalism and outstanding patient care.

Duties and Responsibilities

• Coordinate theatre, outpatient, endoscopy and cardiac catheter lab capacity to maximise utilisation
• Communicate available sessions and capacity updates with consultants and their secretaries
• Build and maintain strong working relationships with consultants, secretaries and key stakeholders
• Act as a central point of contact for theatre list allocation and session management
• Support the allocation of fixed and ad hoc theatre sessions to achieve optimum utilisation
• Work closely with wards, theatres, outpatient nursing, endoscopy and pre-assessment teams to ensure resources are available for planned activity
• Analyse utilisation reports and data to identify opportunities to improve capacity management
• Attend and lead utilisation meetings where required
• Identify and resolve capacity challenges through effective planning and stakeholder engagement
• Contribute to reducing waiting times from referral to treatment

Contract: Permanent - Part Time

Days/Hours: Monday to Friday, 28.5 hours per week

Who we're looking for:

• Previous experience within healthcare or a customer-focused operational environment
• Strong communication and relationship-building skills
• Ability to influence a wide range of stakeholders and work collaboratively towards shared objectives
• Excellent organisational and prioritisation skills
• Demonstrable problem-solving ability and attention to detail
• Confidence analysing and interpreting data accurately
• Good IT skills, including Excel, Outlook and patient administration systems
• GCSE English and Mathematics or equivalent qualifications
• Professional, reliable and adaptable approach to work
• Ability to communicate effectively with consultants, clinical teams and senior leaders
• Comfortable taking ownership of challenges and driving solutions
• Previous healthcare experience is beneficial but not essential; we also welcome applications from candidates with strong customer service experience who are keen to develop a career within healthcare.

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays (pro rata)
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

For further information about this role please contact Mark Ballard on

Closing date: We're reviewing applications as they come in, so early applications are encouraged.