293 jobs found

Workshop Manager Drive Performance. Develop People. Deliver Excellence. We are seeking an experienced and highly motivated Workshop Manager to lead the daily workshop operation of a busy aftersales department. This is an excellent opportunity for a proven automotive professional who thrives in a fast-paced environment and is passionate about developing technicians, improving productivity, and delivering outstanding customer satisfaction. Working closely with the Service Manager, you will be responsible for ensuring the workshop operates efficiently, safely, and profitably while maintaining the highest standards of quality and customer care. Key Responsibilities Workshop Performance & Productivity Support planning and control workshop loading to maximise technician efficiency and utilisation. Monitor productivity, efficiency and labour sales performance against departmental targets. Ensure work is allocated effectively based on technician skill levels and development needs. Drive continuous improvement initiatives to enhance workshop performance and throughput. Technician Development Coach, mentor and support technicians to achieve their full potential. Identify training needs and create development plans to improve technical capability. Conduct regular performance reviews and provide constructive feedback. Foster a positive, high-performance team culture focused on quality and accountability. Customer Satisfaction Ensure all repair and maintenance work is completed right first time. Support service advisors in resolving customer concerns and technical queries. Monitor repair quality and turnaround times to deliver an exceptional customer experience. Work proactively to achieve and exceed customer satisfaction targets. Health, Safety & Compliance Maintain a safe and compliant workshop environment at all times. Ensure all health and safety policies, procedures and manufacturer standards are followed. Conduct regular workshop inspections and risk assessments. Promote a culture where safety is everyone's responsibility. Commercial Management Support the achievement of departmental profitability targets. Minimise rework, warranty costs and lost productivity. Monitor workshop performance metrics and implement actions to address variances. Work collaboratively with the wider aftersales team to maximise revenue opportunities. What We're Looking For Previous experience as a Workshop Controller, Senior Technician, Workshop Manager or similar automotive leadership role. Strong technical automotive knowledge gained within a franchised retailer or high-volume workshop environment. Proven track record of improving technician productivity and workshop performance. Experience coaching and developing teams. Excellent organisational and leadership skills. Strong customer focus with a commitment to delivering exceptional service. Good understanding of workshop health and safety requirements. Ability to work under pressure while maintaining high standards of quality and efficiency. What We Offer Competitive salary and performance-related bonus. Manufacturer and leadership training opportunities. Career progression within a growing automotive business. Company pension scheme. Employee benefits package. A supportive and professional working environment. Join Our Team If you're an experienced automotive professional with a passion for people development, operational excellence and delivering exceptional customer experiences, we'd love to hear from you. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Client Support Advisor - Lloyds Banking Group Location : 125 Colmore Row, Birmingham, B3 3SD Start Date : 21st September 2026 Hourly Pay Rate : 14.40 Contract : 6-month temporary assignment Working Hours : Full Time - Monday to Friday (7-hour shifts between 8:00am and 6:00pm) Hybrid Working : Following training, you will work 3 days from home and 2 days in the office. Please note that the initial training period is 100% office based. About the Role : Lloyds Banking Group is looking for motivated and detail-oriented Client Support Advisors to join their Birmingham team. This varied role combines administration, investigations, payment processing, reconciliations, and customer correspondence, requiring you to work both independently and collaboratively within a team environment. If you're highly organised, enjoy investigating issues, and take pride in delivering excellent customer service, this could be the perfect opportunity for you. Key Responsibilities : As a Client Support Advisor , your responsibilities will include: Processing and managing customer and client transactions accurately and efficiently. Conducting investigations into account, payment, or service-related queries. Completing reconciliation activities and resolving discrepancies. Handling both written and verbal customer correspondence professionally. Supporting payment processing activities while ensuring compliance with company procedures. Maintaining accurate records and updating internal systems. Working collaboratively with colleagues to achieve team objectives and service standards. Managing your own workload effectively while meeting deadlines and quality targets. Identifying and escalating issues where appropriate. Delivering excellent customer service and ensuring a positive customer experience. Skills & Experience Required : We're looking for individuals who can demonstrate: Strong administrative and organisational skills. Excellent written and verbal communication abilities. High attention to detail and accuracy. Experience handling customer enquiries and correspondence. Good analytical and problem-solving skills. Ability to investigate issues and identify appropriate resolutions. Strong time management and the ability to prioritise workloads. Confidence working both independently and as part of a team. Competent IT skills, including experience using Microsoft Office applications. A proactive and positive approach to work. Benefits of Joining Lloyds Banking Group : Gain valuable experience within one of the UK's leading financial services organisations. Develop your skills in banking operations, investigations, payments, and client support. Enjoy a flexible hybrid working arrangement following successful completion of training. Earn a competitive hourly rate of 14.40. Work within a supportive and collaborative team environment. Enhance your career prospects through exposure to a large and reputable organisation. Rewards & Benefits : Work from home 60% of the week Office located in City Centre with excellent transport links On site canteen First-class support and training for all colleagues Opportunity for growth within the company Holiday allowance of 30 days per year Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme About working for Lloyds Banking Group: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know. Joining our client's dynamic and collaborative team will mean you are part of one of the UKs largest banking groups, and supported by a diverse and forward-thinking organisation. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong click apply for full job details

Solutions Consultant - Secure Communications, Cyber, Cloud, Networking Location: Central London / Hybrid Working Salary: 40,000 - 45,000 DOE Travel: International Travel Required Join a disruptive technology business operating at the forefront of secure communications. Our client is developing innovative communications and connectivity solutions for organisations operating within highly secure and mission-critical environments. Led by an exceptionally talented team, they are pushing the boundaries of what is possible within secure communications technology. Their solutions are already trusted by organisations operating in some of the world's most demanding and security-conscious sectors and, with international growth continuing, this is an exciting opportunity to join the business at a pivotal stage of its journey. The Opportunity As a Solutions Consultant, you will work closely with customers, Sales, Product and Engineering teams to help organisations understand, evaluate and deploy innovative communications solutions. Acting as a trusted technical advisor throughout the customer journey, you will support demonstrations, workshops, solution design activities and customer engagements, both in the UK and internationally. This role is ideal for somebody who enjoys combining technical expertise with customer interaction and wants exposure to innovative technologies, international projects and a growing global customer base. About You We're looking for somebody who enjoys working with people just as much as technology. You'll be comfortable understanding customer challenges, discussing technical solutions and communicating effectively with both technical and non-technical stakeholders. Ideally, you'll have around two years' experience within a technical, networking, cloud, cyber security, communications or pre-sales environment. However, we are equally interested in ambitious individuals who have gained relevant experience through an internship, industrial placement, graduate programme or year in industry and are looking to take the next step in their career. What You'll Bring Experience within a customer-facing technical, solutions or pre-sales environment. Exposure to networking, infrastructure, cloud or cybersecurity technologies. Strong presentation and communication skills. The ability to explain technical concepts in a clear and engaging way. A consultative approach to problem solving. Experience supporting demonstrations, workshops or technical discussions. A willingness to travel internationally. Experience within secure communications, telecommunications, defence, government, public safety, emergency services, critical infrastructure or mission-critical environments would be advantageous but is not essential. Qualifications & Additional Skills A degree is not essential. We are more interested in technical aptitude, communication skills and a desire to learn. Relevant certifications such as Cisco, Microsoft, AWS, CompTIA Security+ or similar would be beneficial. Additional language skills, particularly Spanish, French or Arabic, would also be highly advantageous given the international nature of the role. Due to the nature of the customers and environments supported by the business, successful applicants must be able to obtain the appropriate security clearance where required and be willing to undergo background screening and vetting checks as part of the recruitment and onboarding process. Please note that sponsorship is not available for this position. Applicants must have the right to work in the UK at the time of application. What's On Offer? 40,000 - 45,000 DOE Hybrid working arrangement Central London location International travel opportunities Exposure to genuinely innovative technology Excellent career development prospects Opportunity to work with global customers and projects A chance to play a key role within a fast-growing technology business About Adecco Adecco is acting as an Employment Agency. We are proud to be an equal opportunities employer. We are on the client's supplier list for this role.

The Bukola Group is partnering with a large, established organisation to appoint an experienced Head of HR into a key leadership position. This is a highly visible role leading the people agenda across a complex, unionised workforce. Reporting into the Executive Leadership Team, you will provide strategic and operational HR leadership, ensuring the delivery of a commercially focused people strategy while maintaining strong employee and industrial relations frameworks. The successful candidate will bring significant experience operating within a unionised environment and will be confident leading on complex employee relations matters, organisational change, and trade union engagement. The Role As Head of HR, you will lead the HR function, partnering with senior leaders to deliver people initiatives that support organisational performance, workforce engagement, and business objectives. You will be responsible for driving a proactive HR agenda while ensuring the organisation maintains effective employee relations practices and positive relationships with recognised trade unions. Key responsibilities include: Leading the HR function and providing strategic direction across all people-related activities Acting as the senior HR advisor to executive and operational leadership teams Developing and implementing HR strategies aligned to organisational objectives Leading employee relations and industrial relations activity across the organisation Building and maintaining effective relationships with trade union representatives and employee forums Providing oversight and guidance on complex and high-risk employee relations matters Leading organisational change programmes, restructures, workforce planning initiatives, and consultation processes Ensuring compliance with employment legislation and HR best practice Developing management capability through coaching, guidance, and leadership development initiatives Driving employee engagement, performance, talent, succession, and workforce development strategies Using people data and insights to identify risks, opportunities, and areas for improvement You will be a commercially minded HR leader with extensive experience operating within a complex, unionised environment. You will bring: Proven experience in a senior HR leadership role, such as Head of HR, or HR Director level Significant experience leading HR within a heavily unionised workforce environment Strong employee relations and industrial relations expertise, including engagement with recognised trade unions, redundancy work, and employment tribunals Experience leading organisational change, consultation, and workforce transformation programmes Excellent knowledge of UK employment law and its practical application A track record of influencing and partnering with senior leadership teams Strong leadership, coaching, and stakeholder management skills Experience managing and developing HR teams CIPD Level 7 or equivalent professional qualification What's on Offer Opportunity to lead and shape the people agenda within a large and complex organisation Significant exposure to senior leadership and strategic decision-making A broad and impactful remit covering both operational and strategic HR activity The chance to influence organisational culture, employee engagement, and workforce effectiveness Essential Requirement You must demonstrate substantial experience leading HR within a unionised environment, with a strong track record in employee relations, industrial relations, and trade union engagement.

Training & HR Coordinator Location: On-site, Wembley Salary: £30,000 - £34,000 Talent Guardian is delighted to be partnering with a thriving food manufacturing business to appoint a Training & HR Coordinator. This is a varied, hands-on role at the heart of a busy and diverse operation, combining the coordination of training and development with day-to-day HR support. It would suit a highly organised, people-focused individual who enjoys keeping things running smoothly, thrives on variety, and is comfortable working with a degree of ambiguity. There's genuine scope to grow, too, with the opportunity to step up and support at HR Advisor level over time. What you'll be doing Training & development Coordinate all company inductions, including the weekly and monthly schedule and the technical elements such as food safety and allergens. Build and maintain a comprehensive training matrix covering all processes and procedures across the business. Monitor training expiry dates and ensure refreshers and renewals are scheduled in good time. Organise health and safety and other training courses, and manage the suite of core online modules (for example food safety and anti-harassment training). Run regular reports on training completion, compliance and outstanding requirements. HR support Provide day-to-day support across the weekly HR activities, stepping up to support at HR Advisor level as you develop. Manage the new starter process, including offer letters, onboarding and setting up new employees. Process leavers and keep HR trackers and records accurate and up to date. Support the payroll process with timely and accurate information. What we're looking for Essential Experience in a training, HR or people-focused administrative or coordination role. Highly organised, with excellent attention to detail and the ability to juggle multiple priorities. Confident working with spreadsheets and running reports (strong Excel skills). Comfortable working with ambiguity in a fast-paced, changing environment. Strong communication skills and the ability to engage a diverse workforce. Desirable Experience within food manufacturing or another regulated environment (allergens, food safety, health and safety). A CIPD qualification, or working towards one. The ability to speak Hindi or Tamil would be a real advantage given the diversity of the workforce. Exposure to payroll processes and HR systems. This is a full-time, on-site role based at our client's site in Wembley, North West London. To apply, or for a confidential conversation about the role, please get in touch with the team at Talent Guardian. We look forward to hearing from you.

Unity Works has an exciting opportunity available for an Employment Advisor - Youth Team to join our team in Southwark, London (client facing) . You will join us on a full time, fixed-term contract until 30th June 2027 . In return, you will receive a competitive salary of £31,866.09 per annum. At Unity Works, our vision is an inclusive world where people with a learning disability who want to work, can work. The Employment Services empower people to develop skills, gain experience and thrive in enriching paid employment - through tailored support, practical training and strong partnerships with inclusive employers. Offering supported employment, job coaching and supported internship to employer engagement we create inclusive pathways that open doors to long-term employment and brighter futures. The Employment Advisor Role: Working directly with young people aged 16-25 years old who are looking for work you will be guiding them through every step of their employment journey. Delivering tailored, person-centred advice and action plans, identifying goals and preparing individuals for the workplace. As well as working with employers to unlock inclusive opportunities. Why Us? Unity Works is a small team with a big heart who are passionate and believe in creating opportunities and showcasing the talents of people with a learning disability. Our work is hugely rewarding and fulfilling, prioritizing work-life balance, offering flexible working hours and access to a range of development & training opportunities to further progress your career. Why You? Believes in inclusion and equal access to employment and committed to breaking down barriers Skilled in providing guidance and support that builds confidence and motivation. Can develop positive relationships with young people, employers and partners that create real opportunities Flexibility and creativity in problem-solving and balancing a caseload and working to outcomes. Closing Date: Friday 17th July 2026 Interview Dates: 22nd 24th July 2026 Unity Works understands the collective impact a diverse and inclusive team can bring. That is why we welcome applicants from all cultures, background and experiences. As a disability confident leader, we support the guaranteed interview scheme and use of the government s Access to Work scheme. This role is exempt from the Rehabilitation of Offenders Act 1974. For purposes of this act, you must declare any convictions or cautions that you have received, including these that would otherwise be spent. This role is subject to a relevant DBS check should you be offered the position.

Customer Service Advisor (Private Medical) Manchester - university area 30,000 per annum Shift pattern: 8-4.30 / 9.30 - 6 - Monday - Friday Applicants must be able to do both shifts Office based Are you ready to make a difference in the healthcare sector? Our client, a leading organisation in patient care, is on the lookout for a dedicated Customer Service Advisor to join their dynamic team in Manchester. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, this role is for you! What You'll Do: As a vital part of the Administration Team, you will be the first point of contact for patients, providing support and guidance. Your key responsibilities will include: Call Handling & Patient Support: - Answer incoming calls professionally and empathetically. - Respond to patient inquiries with clear and accurate information. - Handle sensitive situations with discretion and professionalism. - Manage high call volumes while remaining calm and efficient. Appointment Management: - Book, amend, and cancel patient appointments following procedures. - Prioritise urgent cases appropriately and provide detailed information about services and procedures. - Maintain accurate records of call details and outcomes. Confidentiality & Compliance: - Uphold strict patient confidentiality in line with GDPR. - Follow policies related to data protection and information governance. Who You Are: We are looking for someone who embodies professionalism and compassion. The ideal candidate will possess: Previous experience in call handling or a customer service role, preferably within healthcare. Excellent communication and listening skills. The ability to stay calm under pressure while multi-tasking. Strong ICT skills and experience with data inputting. Empathy and professionalism in all interactions. What We Offer: Joining our client means you'll enjoy a rewarding work environment and excellent benefits, including: Annual Leave: 25 days plus Bank Holidays. Overtime & TOIL: Opportunities available. Health Cover: Private health cover after a 6-month probation. Pension Scheme: Employee pension contributions. Birthday Day Off: Celebrate your special day! Employee Assistance Programme: Support when you need it. Bike2Work Scheme: Get active and save on commuting. Additional Requirements: Willingness to undertake an Enhanced DBS check. Right to work in the UK. Flexibility to work occasional out-of-hours, including weekends. If this sounds like the role for you send your CV to (url removed) or call (phone number removed) for further information Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

South West Region Full time Permanent Looking for a fresh challenge in industrial automation? At Routeco, our vision is to be Europe's leading industrial automation and controls specialist. We combine seamless customer experience with unmatched technical expertise to create lasting partnerships that make a real difference to businesses and people. This is Routeco Know-How.As part of the Sonepar Group-the largest B2B electrical distributor globally-we offer the stability and scale of a global organisation, while staying firmly rooted in the UK market.We're committed to shaping a forward-thinking future, valuing professionalism, agility and teamwork every step of the way, with customers at the centre of every decision.If you want to grow with a company that cares about its people and the world around us, discover what makes Routeco stand out and see where your career could take you. Build relationships. Shape solutions. Grow your territory. Ready to take ownership of a thriving territory and become the face of Routeco for customers across your region? As an Account Manager, you'll spend your time out with customers - understanding their operations, uncovering opportunities and helping them achieve more through smarter automation and control solutions. Be part of a culture built on Professionalism, Agility, Collaboration and Excellence, where people support each other. Enjoy autonomy in your territory, while still being supported by knowledgeable product, technical and commercial teams. Grow your career - whether progressing within sales, developing deeper technical expertise or exploring future leadership paths. What you'll be doing Manage and develop a portfolio of existing customer accounts, building strong, long-term relationships and becoming a trusted advisor. Identify customer needs and present commercially attractive, technically beneficial solutions across automation and control products and services. Grow sales within your territory by following up marketing leads, networking, identifying new opportunities and developing existing accounts. Plan and attend regular customer visits, working closely with internal sales colleagues and product specialists to deliver excellent service. Monitor account activity, manage priorities effectively and work towards agreed sales targets and business objectives. What do you need to bring to Routeco? Required: Previous experience in a sales, account management, business development or customer-facing commercial role. Required: Strong communication, relationship-building and negotiation skills, with confidence engaging with customers at different levels. Required: GCSEs, or equivalent, in Maths and English. Desirable: Experience working towards sales targets and developing a territory or customer portfolio. Desirable: Knowledge of control and automation, industrial products or other technical solutions gained within a sales environment; however, training will be provided. What Routeco can offer you Monthly commission: performance-based commissions, rewarding achievement of individual targets. Generous Time Off: Start with 25 days of annual leave, increasing with length of service up to 30 days with the option to flex up/down 5 days. Long Service Rewards: Celebrate your milestones with special gifts and up to 5 extra holiday days in your anniversary year. Wellness Benefits: Access a health and wellbeing cashback scheme and single private medical cover Financial Security: life assurance coverage at 4 x your salary. Free Shares: you will be eligible to receive free shares after completing 3 years of service. Pension Plan: Join our Group personal pension plan with a 5% employer contribution. Continuous Learning: 1 hour of protected development every week to enhance your skills Family-Friendly Leave: Enhanced maternity and paternity leave. Recognition: Discretionary 'on the spot' and value-based awards for outstanding performance. Volunteer Time Off & Workplace giving: Get paid time off for participating in our volunteering programs and contribute to meaningful causes. Exclusive Discounts: Access the Associate Discounts Portal for savings. Referral Bonuses: Earn financial reward for referring talented individuals. Cycle Scheme: Access to salary sacrifice Cycle Scheme. Wellbeing Support and Employee Assistance: Access a 24/7 support program through Unum, and Mental Health First Aiders. Fitness Benefits: Enjoy gym membership discounts. Our promise At Routeco, we welcome applicants from all backgrounds. If you're interested but don't meet every requirement, we encourage you to apply-you might still be a great match. Please inform us of any needed adjustments to the recruitment process when applying. • We use blind CVs. • We're GEISS accredited. • We're a registered Member of Inclusive Employers. • We have internal focus groups on Mental Health, Menopause, D&I and more. • We're proud to publish our diversity aims and figures so everyone can see our great work! Are you ready to make a difference? REF-

Description Accounting & Advisory Manager / Senior Manager Wakefield 50,000 - 60,000 + Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established regional practices and multi-service professional groups, delivering tailored talent solutions that drive business performance. We are partnering with a well-established, multi-service accountancy and professional services firm with a strong regional presence and an excellent reputation for delivering trusted advice to businesses and individuals. With a multi-office structure and a sizeable professional workforce, the business operates at scale while maintaining a strong focus on collaboration, consistency, and delivering high-quality outcomes for its clients. The organisation promotes a people-focused environment built around shared values of professionalism, teamwork, and integrity. It places emphasis on creating a supportive and inclusive culture where individuals are encouraged to develop, take ownership of their work, and progress within a high-performing but approachable team environment. The Role As an Accounting & Advisory Manager / Senior Manager, you will play a key leadership role within the practice, managing a diverse portfolio of clients while supporting the continued growth and development of the Wakefield office. Working closely with the directors, you will provide high-quality accounting, tax and advisory services, support the development of the wider team and contribute to business growth initiatives. This is a unique opportunity for an ambitious accounting professional who is looking to progress towards a future leadership role, with a potential pathway to Directorship for the right individual. Key Responsibilities Manage a portfolio of owner-managed businesses and clients across a range of sectors Deliver high-quality accounting, tax and advisory services Oversee the preparation of accounts, tax compliance and advisory work Build and maintain strong client relationships, acting as a trusted adviser Support and mentor junior team members, helping develop their technical and professional skills Review work and ensure high standards of quality and compliance Identify opportunities to support client growth and expand service offerings Contribute to business development activities and new client opportunities Work closely with directors on the strategic development of the practice About You ACA or ACCA qualified with a strong background in UK accountancy practice Ideally 3+ years post-qualified experience in a Manager, Senior Manager or similar role Experience managing a portfolio of mixed clients across accounts, tax and advisory services Strong technical knowledge with practical experience in accounts preparation and compliance Audit experience would be advantageous but is not essential Proven ability to manage workloads, deadlines and client relationships effectively Experience supporting and developing junior team members Strong commercial awareness with an interest in business growth Ambitious, proactive and motivated to progress into a senior leadership role Strong IT skills including Microsoft Office, Sage, Xero, QuickBooks and accounting software such as IRIS What's on Offer Competitive salary of 50,000 - 60,000 , depending on experience Clear progression pathway towards future Directorship for the right candidate Full study support where required 37.5-hour working week with an earlier finish on Fridays 25 days holiday plus bank holidays Pension scheme with salary sacrifice option Health Cash Plan Life assurance (4x salary) One paid volunteering day per year Payment of professional memberships Cycle to work scheme Employee referral incentives Recognition and reward schemes Free parking options Eye test support Regular social events and team activities Employee discounts across a range of professional and personal services

Location: London and surrounding areas Working Pattern: Hybrid working, 2-3 Days on-site working Engagement Route: Personal Services Company / Limited Company (IR35 status to be determined on an assignment basis) Day Rate: negotiable Who we are At Grant Thornton we're building something bold. We're doing things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity. Our journey from great to exceptional is well underway. With significant investment behind us and a clear strategy for growth, there's real momentum. Our Agile Talent Community (ATC) brings together experienced contract professionals who want choice without losing connection. You work where you add the most value, alongside teams who treat you as a partner rather than a placeholder. Joining us in CFO Solutions - Finance Placements Grant Thornton's CFO Solutions provides strategic, transformation and execution support for CFOs, through multiple services including finance consultancy, finance placements, business process outsourcing and technical accounting advice. The Finance Placements team focuses on providing an on-demand and project-focused accounting service, deploying individuals and teams of interim finance professionals into our clients' finance functions to help them through periods of challenge or change. If you're an experienced Interim Financial Accountant who's tired of choosing between freedom and meaningful work, there's another route. Within CFO Solutions you'll be given the opportunity to take on short- to medium-term projects that sharpen your expertise, stretch your thinking, and give you a different angle on familiar challenges - all without locking you into a single path. You can engage with us through your own limited company or on inside IR35 terms - whichever way gives you the freedom you're looking for. Skills we are looking for Fully qualified member of a professional accounting body such as ACA, ACCA, CIMA or equivalent. Experience working within Industry, in companies with an annual turnover of a minimum of £50m+, ideally within a listed FTSE business and/or Top 20 practice within financial/statutory accounting capacity. Experience of half and full-year-end accounts preparation, audit liaison and preparation of monthly management accounts. Group Accounts Consolidation and Intercompany accounting. Financial reporting under IFRS, UK GAAP, US GAAP, or international GAAP. Preparation of year-end statutory accounts and audits. Why Consultants choose the ATC Work that moves you forward When a project fits your skills, we'll get in touch, but you choose whether it's right for you. That means working on engagements that genuinely build your portfolio and expand your expertise. The freedom of contracting without the hidden admin You're not left to navigate the freelance world alone. Our Agile Talent team helps you understand freelance regulation and connects you with people who broaden your thinking through our teams and clients. Community you can actually feel Connection shouldn't disappear just because you're contracting. From market insights to wellbeing sessions to networking events, you'll be part of a community designed to make the independent path less isolated and more impactful. Our culture and values We have a culture where talented people thrive - where high performance is not just expected but enabled. It's a culture built on clarity, curiosity, and care. One that challenges us to aim higher, where we're encouraged to make the most of an abundance of resources to fuel our own development, and where we support each other to grow, learn, and succeed. Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work. How to join We keep the process straightforward, because the real work happens once you're here. Submit your CV and basic details through our online application. If there's a match, a recruiter will reach out to discuss. Meet key stakeholders for a focused conversation. Complete your background checks, join the Agile Talent Community, and start exploring the opportunities we have to offer. If you need adjustments at any point in the process, please let us know during the application stage - we aim to make sure our roles are accessible to everyone.

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

FIELD ROLE COVERING THE SOUTH WEST This role covers the South West region, including Gloucester, Bristol, Swindon, Bournemouth , and parts of South and South West London . Candidates should be comfortable with regular travel across the territory and ideally be located within the region. Big things are happening at Topps Group, home to premier UK tile brands including CTD, Topps Tiles, Pro Tiler Tools, Parkside and Tile Warehouse. CTD is a leading provider of high-quality products and solutions within the House Builder Sector. We are committed to delivering exceptional service and innovative solutions to our clients, including national housebuilders, regional developers, tiling contractors, housing associations, and councils. We are seeking a dynamic and results-driven House Builder Sales Manager to join our team. In this role, you will be responsible for selling and promoting CTD products and solutions within your designated territory. You will develop and nurture business relationships with key stakeholders to drive profitable sales growth and exceed budget targets. Key Responsibilities: Achieve profitable sales growth and exceed budget targets. Identify decision makers within each customer/prospect account and develop strategic business-to-business relationships. Gain a clear understanding of customers' business needs and requirements. Present products and solutions in a structured and professional manner. Follow up on new leads and referrals in line with prospecting and pipeline work. Provide local technical advisory support and be recognized as a resource to the customer base. Prepare thoroughly for customer meetings, utilizing the company's Business Intelligence system. Ensure the company CRM system is updated regularly. Develop and maintain strong working relationships with internal sales support functions. Monitor and self-assess performance, identify areas for improvement, and take corrective action as needed, in line with objectives agreed upon with the House Builder Sales Director. Qualifications: Proven experience in B2B sales, preferably within the house builder sector. Strong commercial acumen and solution-focus. Excellent communication and interpersonal skills. Ability to build and maintain strong business relationships. Proficiency in using CRM systems and business intelligence tools. Self-motivated with a results-oriented mindset. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A supportive and collaborative work environment. If you are a motivated and ambitious sales professional with a passion for the house builder sector, we would love to hear from you! What we'll do for you In a culture where hard work is recognised and great results are rewarded; you can look forward to a company bonus that will give you a share of our success (up to 25% of your base salary). Then there's a company car and a generous staff discount, pension and life assurance, a holiday allowance that increases with length of service and a wide range of other benefits. Plus, flexible working, free on-site parking, generous discounts on products and services and more. A lot more. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. Diversity, Equity and Inclusion At Topps Group CTD we believe that diversity isn't just a box to tick. We are committed to creating an authentic 'One Topps' culture, where our colleagues feel included and supported regardless of who they are or where they are from We actively welcome applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, ages, religions, and socio-economic backgrounds. If you need any adjustments during the recruitment process, just let us know-we're here to support you. Join us in shaping a culture where inclusion is more than a policy-it's a daily practice. Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

Are you ready to launch a successful career in recruitment? Do you enjoy building relationships and speaking with new people every day? Are you ambitious, resilient, and driven to achieve outstanding results? If you answered yes, we'd love to hear from you! We are looking for a Trainee Recruitment Consultant to join our growing education recruitment team in Chelmsford. This is a fantastic opportunity for someone looking to start a rewarding career where no two days are the same. With full training, ongoing mentoring, and genuine career progression, you'll have everything you need to build a successful future in recruitment. As a Trainee Recruitment Consultant, you'll learn every aspect of the recruitment process while working alongside experienced consultants. You'll be responsible for sourcing high-quality education professionals, advertising vacancies, screening candidates, arranging interviews, building relationships with schools, and matching talented individuals with exciting opportunities across the education sector. Working from our Chelmsford office, you'll gain hands-on experience using leading recruitment technology, job boards, social media platforms, and networking techniques to attract the very best candidates. You'll develop excellent communication, negotiation, and sales skills while becoming a trusted advisor to both candidates and clients. The ideal Trainee Recruitment Consultant will be enthusiastic, confident, organised, and eager to learn. You don't need previous recruitment experience-we're looking for personality, determination, and a willingness to work hard. Experience in customer service, sales, hospitality, education, or any people-focused role would be an advantage, but full training will be provided from day one. In return, we offer a competitive salary, uncapped commission, structured training, ongoing professional development, and clear opportunities for career progression. As a Trainee Recruitment Consultant, you'll be supported by an experienced team that is committed to helping you achieve your personal and professional goals. This is more than just a job-it's the chance to build a long-term career where your effort is recognised and rewarded. Every day you'll have the opportunity to help schools secure exceptional staff while supporting candidates in finding careers where they can make a real difference to young people's lives. If you're motivated by success, enjoy working in a fast-paced environment, and are excited by the opportunity to develop a rewarding career, we'd love to welcome you to our team in Chelmsford. Take the first step towards an exciting future as a Trainee Recruitment Consultant. Become our next Trainee Recruitment Consultant in Chelmsford and apply today! Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy.

Description Client Relationship Manager - Financial Planning Sheffield 45,000 - 55,000 + Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established regional practices and multi-service professional groups, delivering tailored talent solutions that drive business performance. We are partnering with a well-established, multi-service accountancy and professional services firm with a strong regional presence and an excellent reputation for delivering trusted advice to businesses and individuals. With a multi-office structure and a sizeable professional workforce, the business operates at scale while maintaining a strong focus on collaboration, consistency, and delivering high-quality outcomes for its clients. The organisation promotes a people-focused environment built around shared values of professionalism, teamwork, and integrity. It places emphasis on creating a supportive and inclusive culture where individuals are encouraged to develop, take ownership of their work, and progress within a high-performing but approachable team environment. The Role As a Client Relationship Manager within Financial Planning, you will play a key role in supporting and developing long-term relationships with an established portfolio of clients. Working closely with the advisory team, you will provide ongoing client servicing, undertake financial reviews, complete research and analysis, and ensure clients receive a consistently high level of support throughout their financial planning journey. This is an excellent opportunity for an experienced financial services professional looking to take ownership of client relationships within a collaborative and client-focused environment. Key Responsibilities Manage and maintain strong relationships with an existing portfolio of financial planning clients Conduct client review meetings both virtually and face-to-face Assess clients' personal circumstances, objectives, attitude to risk and capacity for loss Review existing financial arrangements and identify opportunities to support client needs Complete due diligence, research and analysis across a range of financial planning areas Carry out calculations including pensions, Capital Gains Tax, Inheritance Tax and Income Tax Review provider illustrations, applications and supporting documentation Prepare suitability reports and advice documentation Monitor completion of client actions and ensure excellent ongoing service delivery Identify opportunities for additional support and relevant cross-group referrals Maintain accurate client records and ensure systems are kept up to date Liaise with clients, providers and internal teams to ensure efficient delivery of advice Support advisers with new client enquiries where required Maintain technical knowledge through ongoing professional development About You Minimum of 5 years' experience within Financial Services Fully Diploma qualified (Level 4) Experience within financial planning, wealth management, paraplanning or client relationship management Strong understanding of FCA regulations and compliance requirements Previous experience managing client relationships directly Experience producing suitability reports and technical financial planning documentation Strong knowledge of pensions, investments and wider financial planning solutions Excellent communication and relationship management skills Highly organised with the ability to manage multiple priorities and deadlines Strong attention to detail with a commitment to delivering excellent client service Ambitious and committed to continued professional development Desire to work towards Chartered status would be advantageous What's on Offer Competitive salary of 45,000 - 55,000 , depending on experience Pension scheme Life assurance Support for ongoing professional development Professional membership support Client-focused working environment with career development opportunities Regular team engagement activities Employee benefits package

Customer Sales Advisor (Fluent in English and French!) Location: Wimbledon Salary: £28k + Bonuses Hours: 8:30am to 5:30pm, Monday to Friday - Fully Office Based Start Date: August 2026 Requirement: Fluent in both English and French (written and spoken)! - ESSENTIAL About the Role We are recruiting for a bilingual Customer Sales Advisor to join a successful and fast-growing business within the beauty and consumer products sector. This is an exciting opportunity for an enthusiastic customer-focused individual who enjoys building relationships, supporting customers and identifying sales opportunities. You will act as a key point of contact for customers, providing a high level of service across both inbound and outbound communications while ensuring customer orders and queries are handled efficiently and professionally. Key Responsibilities Handle inbound customer enquiries via telephone, email and other communication channels. Process customer orders accurately using internal systems and CRM platforms. Resolve customer queries and provide excellent customer service throughout the customer journey. Liaise with internal departments to ensure orders are processed and delivered efficiently. Build and maintain strong relationships with existing customers. Proactively contact customers to identify opportunities for additional sales and business growth. Promote products and services, upselling where appropriate to maximise customer value. Support customer visits and showroom appointments when required. Work towards team KPIs and contribute to delivering an excellent customer experience. Requirements: Fluent written and spoken English and French. Previous experience within customer service, sales support or account management, can be retail Experience working within a fast-paced B2B or customer-focused environment. ? Strong communication and relationship-building skills. Comfortable using CRM systems and other business software. Excellent organisational and time-management abilities. A proactive and positive approach to customer service and sales. Strong team player with the ability to collaborate across departments. Desirable Experience within the retail, consumer products or FMCG sectors. If you are a confident French and English speaker with a passion for customer service and relationship management, we'd love to hear from you. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

HR Administrator; Bolton; 9-month contract; £18/hour PAYE / £24.16/hour Umbrella; Inside IR35 We currently have an opportunity for an experienced administrator to work with an aerospace and defence client based in Bolton, to join and support the HR Business Partnering teams to provide effective and efficient HR administration, covering employee queries, HR systems, data and document management. Working as part of a collaborative team, you'll support a designated business area whilst contributing to continuous improvement, standardised processes and shared ways of working across the wider HR function. The main role activities will be: Act as the OneHR champion (our HR System) & main point of contact to answer queries and provide guidance on use of the tool to employees and managers Process and maintain employee lifecycle changes within our HR Systems, including contractual changes, organisational changes, shift pattern changes etc. across Workday and Open Options, ensuring accuracy and compliance with company policies Respond to standard enquiries, providing advice or guidance and directing employees and managers to the appropriate information, whilst managing customer expectations Upload, maintain and manage electronic employee records and HR documentation within our filing systems, ensuring documentation is complete, accurate, compliant and easily accessible Act as the Data Steward, taking ownership of all HR document management, ensuring all employee files are accurately maintained, audited where required and retained in accordance with data protection and data retention requirements Handle a range of HR administrative issues, including investigating records, files, databases, to resolve queries and maintain data integrity Produce maintain and analyse HR data and reports, supporting HR teams with accurate information to enable informed business decisions and provide a consistent view across the business directorates Act as a note-taker in various informal and formal meetings, as required and with support from HR Business Partners/HR Advisors Work with the HR Business Partnering teams and wider HR Administrators to harmonise and improve HR administration processes, developing common ways of working, sharing best practice and ensuring consistent service is delivered Undertake specific projects on behalf of and occasionally under some guidance from the HR Business Partners / HR Advisors Prioritise and manage a varied workload, balancing competing priorities whilst maintaining high levels of accuracy, working collaboratively with other HR Administrators to provide cross-cover, share workload where required and ensure continuity of services across all business areas Undertake any other duties appropriate to the role Skills and Experience: A highly organised, experienced and proactive Administrator with the ability to manage high volumes of work, prioritise effectively and maintain exceptional attention to detail. Experience of working with HR Systems preferably Workday, with confidence processing employee lifecycle changes and maintaining accurate employee records Experience of working with data, ensuring high levels of accuracy, data integrity and confidentiality, with the ability to investigate and resolve data discrepancies Experiences in process improvement and streamlining to enable efficiency and created standardised ways of working Strong customer service skills with experience of being customer facing, dealing with supporting people at all levels of the business. An advanced level of expertise on Microsoft packages such as Excel and PowerPoint is essential, particularly with the ability manipulate and analyse data in Excel and produce accurate reports. Ideally some HR administration experience or qualification such as CIPD, although this is not essential A self-starter with a proactive approach, and flexibility to support team and colleagues where needed Ability to work under pressure in a fast-paced environment and multi-task with a range of complex organisational and business activities whilst maintaining a high level of accuracy and attention to detail. Morson is acting as an employment business in relation to this vacancy. Human Resources; HRBP; CIPD; HR Generalist; ER; Employment Relations; Employee Relations; Employer Relations; Coaching; Resource Planning; Trade Unions; Stakeholder management; People development; Talent Management; Succession Planning; HR Policies; Change Management; Mediation; HR Advisor; HR Specialist; Employment Law; People Management; Learning and Development; Capability Development; Early Careers

Financial Adviser 28,842 basic (OTE 45,000 First Year) Scotland Full-Time Permanent The Opportunity We have an opportunity for you to join our growing team at Foresters Financial as a Field Based Financial Advisor, covering the Scotland region. This opportunity is home based. Utilising your exceptional sales experience, you will help families and individuals reach their financial goals. You will be responsible for a customer database in your area, which you will build. Mainly dealing with warm leads or existing clients this is a targeted role, you will have a minimum of 4 customer appointments per day via MS Teams, which you are responsible for organising and scheduling your own appointments. We are looking for individuals who have strong customer focussed skills and the desire to achieve goals. You must also be comfortable with study and exams. What we require Strong examples of sales experience. Understanding of the financial services and products we provide. Motivated by goals and drive to succeed. Ability to build and maintain strong customer relationships Professional approach comfortable working towards targets and goals Excellent communication and relationship building skills able to work independently and manage your time effectively. Working knowledge of MS Teams, Outlook and Excel and Word. What we offer you 28,842 basic salary (then on a tiered basis up to 41,200 basic) Uncapped earning potential (OTE for first year up to 45,000) 25 days holiday plus bank holidays (opportunity to purchase more days) 3 weeks initial training then following ongoing studying to achieve CF1. Pension scheme (we match up to 5% and pay in an additional 5%) Life cover A day per year to work with a charity of your choice. Healthcare Cash Plan Wellbeing support scheme Working hours are 35 hours a week Monday to Friday, although there is flexibility needed. You manage your own diary and appointments. The start date for this role is 7th September. You must be available for the first 3 weeks for training in person, based in Essex, travel accommodation and food is paid for. You will also have an exam to complete after 5 months. Our referencing process will include 6 years references and financial and criminal record checks. Should you have owned your own company before this must be declared. About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

OUTBOUND CUSTOMER SUCCESS ADVISOR Salford - Parking onsite Monday- Friday (Fulltime in the office) 9am-5pm £13.33 per hour (£26k) ASAP - End of August (Possibility to be extended or taken on permanently for the right person) Are you ready to make a difference in the retail appliance industry? Our client is on the lookout for a dynamic and enthusiastic Outbound Customer Success Advisor to join their growing team at their head office in Salford! If you thrive in a high-volume call environment and enjoy helping customers succeed, we want to hear from you! What You'll Do: As a pivotal member of the team, your mission will be to connect with customers and enhance their experience with our client's Reward scheme. Here's what you can expect to do: Engage Customers: Reach out to customers who have onboarded but haven't yet claimed their rewards, guiding them through the claims process with care and clarity. Support Onboarding: Assist customers who faced challenges during onboarding, diagnosing issues and ensuring they complete the process smoothly. Customer Satisfaction Checks: Follow up with customers who have recently had products installed to gauge their satisfaction with the product and service. Issue Logging: Identify and log any concerns raised, escalating issues as needed to ensure prompt resolutions. Quote Progression: Contact customers who have requested quotes but haven't provided necessary information to move forward. Follow-Up: Reconnect with customers who haven't responded to previous requests for additional information. Remove Blockers: Work diligently to eliminate any obstacles in the quoting process, striving to convert more inquiries into booked and paid installations. Record Keeping: Maintain accurate records of all calls, outcomes and customer interactions in the CRM system. Feedback Loop: Collaborate closely with the Customer Service Manager to report common issues or trends. Brand Representation: Always represent the company professionally, reflecting brand values and building customer trust. What We're Looking For: To succeed in this role, you should possess the following qualities: Rapport Builder: An ability to connect quickly with customers and maintain a friendly telephone manner. Problem Solver: A keen mindset for identifying key issues and offering effective resolutions. Efficient Worker: An organised and conscientious approach to managing multiple call types throughout your day. Tech-Savvy: Basic IT literacy to effectively utilise CRM systems and tools. Performance Measures: Your success will be measured by: The number of successfully completed calls leading to customer onboarding. The number of quotes progressed to booked and paid. Call volume and quality against set targets. The number of 4- and 5-star customer reviews generated as a result of your outbound efforts. Apply Now! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

AMAZING OPPORTUNITY TO JOIN A SUCCESSFUL, GROWING BUSINESS WITH UNBEATABLE COMPANY CULTURE! Insurance Sales Advisor- NO COLD CALLING £25,840 basic + VERY generous monthly bonus (Expected to make £50,000+ in your first year!) Full training provided Bristol - Beautiful Offices and easily commutable by Train/Bus/Car Permanent position- MUST BE AVAILABLE TO START IN MARCH 9:30am-5:30pm Monday to Friday I am excited to be working in partnership with a leading insurance company based Dartford to find the perfect candidate to add to their expanding team. This is an exciting opportunity to make fantastic bonus in a highly consultative and advice driven environment where you will be assisting customers to choose policies that are right for them. You will be guiding customers who have enquired about Insurance products through a set of questions to determine the best policy for them. Duties: Making calls to customers who have registered to say they would like to open or renew a policy Building a relationship with the customer on the phone as you talk to them about their lifestyle and policy requirements Inputting all information onto system accurately whilst listening the the customer Consulting the customer on potential policies that could be right for them- discussing price, cover levels, restrictions etc. Skills required: Previous experience supporting customers on the phone with queries or sales True passion for exceptional customer service Happy to work in a target driven environment Benefits: 22 days annual leave plus bank holidays Kitchen on site Beautiful modern offices Excellent Bonus package based on volume of policies taken out 9:30am-5:30pm Monday to Friday All expenses paid Christmas Party Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.