1821 jobs found

Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Can you write/speak Italian fluently? Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further we're here, eagerly awaiting your arrival. Join us today!

Business Development Manager Salary: £50k to £65k plus Uncapped Commission Location: Portsmouth/Hybrid Our client is an industry leading is a UK-based company that specialises in providing custom built computer hardware, and IT managed services to Businesses and the Public Sector. This role will focus on the Maritime Sector of Defence This is a consultative, collaborative and solution-led business development role focused on driving revenue growth. You ll be supported by the Head of Defence Sales, Business Development colleagues as well as sales support specialists and technical experts, enabling you to focus on high-value sales activity. Defence sales often involve longer, strategic sales cycles, so your on-target earnings (OTE) will build as your pipeline matures, typically accelerating in year two and beyond. Key Responsibilities: Identify, qualify, and pursue new business opportunities to convert into sales, building a strong and sustainable pipeline Maintain accurate pipeline visibility and forecasts using CRM tools (SFDC and HubSpot) Develop high-value relationships with key stakeholders across defence, intelligence, and industry partners Act as a trusted advisor, understanding customer challenges and delivering tailored, value-led solutions Collaborate with internal technical and support teams to shape realistic, customer-centric propositions Balance new business acquisition with account growth, expanding into new areas within existing customers Stay ahead of defence market trends, procurement routes, and customer priorities Knowledge and experience: We re looking for someone who combines strong knowledge of the maritime defence sector with commercial drive and excellent relationship-building skills You ll bring experience in business development sales, or a Defence (Maritime) environment, along with an understanding of procurement processes, frameworks, and tendering. You ll have an ability to generate new business through proactive networking and outreach, as well as building trusted relationships with senior stakeholders. With a results-driven mindset, you ll be confident working towards targets and using your communication, negotiation, and consultative sales skills to turn opportunities into orders. This role would suit either a former member of the Armed Forces with maritime experience who has transitioned into a commercial role, or a sales professional with experience working with defence customers. Either way, you ll be confident navigating the sector and turning insight into opportunity. SC clearance is required, ideally you will be SC cleared now but the company will take you through the process if not.

Deputy IT Director Newcastle upon Tyne 110,000 - 120,000 + 8,500 Car Allowance + Hybrid Working + Excellent Company Benefits Excellent opportunity for an accomplished IT Director or senior Head of IT to join a major national organisation in a highly influential leadership position, shaping and delivering its future technology and digital strategy. This organisation has operated successfully for more than 75 years and has established a significant national presence. It is now investing in the continued modernisation of its technology landscape, creating an opportunity for an experienced IT leader to deliver genuine business-wide transformation. Reporting directly to the Group IT Director, you will help define and deliver the organisation's IT and digital strategy across a complex, multi-site operation. You will lead senior technology functions covering development and infrastructure while acting as a trusted technology advisor to executive and divisional leadership teams. The role will combine strategic transformation with responsibility for dependable day-to-day technology services. You will oversee infrastructure, systems, cyber security, data governance, business continuity, suppliers and major technology programmes. The ideal candidate will have operated as an IT Director, Deputy IT Director or senior Head of IT within a large, multi-site organisation. You will have a proven record of leading major transformation programmes while maintaining secure, reliable and commercially effective IT operations. This is a rare opportunity to join the senior leadership team of a nationally recognised business and play a central role in defining how technology supports its next stage of growth. The Role: Helping define and deliver a Group-wide IT and digital strategy Acting as a senior technology advisor to executive and divisional leadership teams Leading transformation programmes across operational, commercial, finance and customer-facing functions Overseeing infrastructure, networks, systems, development and IT support services Leading and developing the Heads of Development and Infrastructure Improving core ERP, CRM, document management and business systems Establishing strong cyber security, data governance and business continuity frameworks Managing major suppliers, technology contracts and commercial relationships Taking responsibility for IT budgets, return on investment and supplier performance Four days per week based in the Newcastle office, with one day working from home Occasional travel to regional offices and partner locations The Person: Previous experience as an IT Director, Deputy IT Director or senior Head of IT Leadership experience within a large, multi-site organisation Proven experience delivering business-wide IT transformation Strong knowledge of infrastructure, software development and operational IT delivery Experience managing ERP, CRM and integrated enterprise systems Strong understanding of cyber security, data governance and risk management Commercially astute, with experience managing budgets, suppliers and contracts Comfortable influencing and advising stakeholders at Board and executive level Strong leadership, change management and team development experience Experience within construction, housebuilding, property or another multi-site industry would be advantageous Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Location: Staffordshire Salary: Up to 30,000 + Company Vehicle + Overtime + Benefits The Opportunity Golden Fox Recruitment are delighted to be working with a growing and well-established Water Hygiene and Compliance specialist who are looking to appoint a Water Hygiene Operative to support their continued expansion across Staffordshire. This is an excellent opportunity to join a business that has built a strong reputation for delivering high-quality Water Hygiene and Legionella Control services across a diverse portfolio of commercial, healthcare, educational and public sector clients. With a growing client base, secure workload and ongoing investment in their people, the company can offer long-term stability, varied work and genuine opportunities for development. The Role Covering Rugeley, Lichfield and the surrounding areas, you will be responsible for delivering a range of Water Hygiene duties across client sites, ensuring compliance with current legislation and industry standards. Key duties will include: Temperature monitoring and routine Water Hygiene tasks. CWST inspections. Showerhead descales and disinfections. Water sampling. Outlet flushing. Tank inspections. Producing accurate service reports and site documentation. Maintaining high standards of health and safety on site. Candidate Requirements Previous experience within Water Hygiene. Good understanding of ACOP L8 and HSG274 guidelines. Experience carrying out routine Water Hygiene monitoring. Full UK Driving Licence. Ability to work independently and manage your own workload. Professional and customer-focused approach. What's On Offer? Basic salary up to 30,000. Company vehicle and fuel card. Overtime opportunities. Private healthcare. Company pension scheme. 25 days' annual leave plus 8 bank holidays. Ongoing training and career development. Supportive and experienced management team. Regional travel. Secure workload with a growing business. Long-term career prospects and progression opportunities. If you're an experienced Water Hygiene Operative looking to join a company that values its employees and offers genuine career development opportunities, we'd be keen to hear from you. For more information, please contact Eva Holloway at Golden Fox Recruitment or click Apply Now . Suitable Locations Rugeley, Lichfield, Cannock, Stafford, Tamworth, Burton upon Trent, Walsall, Sutton Coldfield, Burntwood, Uttoxeter and surrounding areas. Similar Job Titles Water Hygiene Operative, Water Hygiene Technician, Water Hygiene Engineer, Legionella Technician, Legionella Operative, Water Compliance Technician, Water Hygiene Maintenance Engineer, Water Systems Technician and Water Hygiene Assistant.

Our client is a highly respected and established rail infrastructure contractor delivering safety-critical services across the UK rail network. With a strong reputation for operational excellence, technical expertise and safety leadership, they are seeking an experienced Head of SHEQ to join their senior leadership team and drive the next phase of their safety, health, environmental and quality strategy. This is a high-profile leadership role offering the opportunity to shape culture, influence business strategy and ensure the organisation continues to operate at the highest standards of compliance, assurance and operational excellence. Key Responsibilities: Lead the development and delivery of the company's SHEQ strategy. Ensure compliance with all relevant Health & Safety, Environmental and Quality legislation and standards. Maintain and improve accredited management systems including ISO 9001, ISO 14001, ISO 45001, RISQS and Principal Contractor Licence requirements. Lead the planning and implementation of activities required to achieve and maintain Principal Contractor Licence status. Act as the organisation's senior SHEQ adviser to the Board and leadership team. Develop and implement SHEQ policies, procedures and governance frameworks. Oversee project compliance with CDM Regulations, Network Rail standards and contractual requirements. Support operational teams with Construction Phase Plans, Work Package Plans, risk assessments and other safety-critical documentation. Lead accident, incident and near-miss investigations, ensuring effective corrective actions are implemented. Manage assurance programmes including audits, inspections, safety tours and supplier approvals. Maintain and monitor business risk registers, providing clear reporting and recommendations. Produce regular management information, KPI reports and Board-level SHEQ reporting. Build, develop and mentor the SHEQ team, ensuring strong succession planning and future capability. Represent the business with clients, regulators, industry bodies and external stakeholders. Job Requirements: Essential Experience: Proven senior SHEQ leadership experience within rail, infrastructure, construction, utilities or similar sectors. Strong knowledge of UK Health & Safety and Environmental legislation. Experience of implementing and maintaining ISO 9001, ISO 14001 and ISO 45001 management systems. Strong understanding of CDM Regulations and contractor compliance requirements. Experience leading accident and incident investigations. Demonstrable experience managing audits, compliance and assurance programmes. Experience producing and presenting management information and Board reports. Budget management, forecasting and resource planning experience. Track record of driving behavioural safety and cultural improvement initiatives. Essential Qualifications: NEBOSH Diploma, NCRQ Diploma, NVQ Level 5 or equivalent. Chartered Member of IOSH (CMIOSH). ISEP Practitioner, Full Member or Chartered Environmentalist status. Personal Track Safety (PTS). Desirable: Lead Auditor qualification. COSS certification. Experience working directly within Network Rail environments. Personal Attributes: Strategic thinker with strong commercial awareness. Influential and collaborative leadership style. Excellent communication and stakeholder management skills. Strong decision-making and problem-solving abilities. Passion for developing teams and empowering others. Highly organised with a continuous improvement mindset. Committed to creating an outstanding safety culture. Benefits: This is an excellent opportunity to join a successful and growing organisation where safety sits at the heart of everything they do. The successful candidate will have genuine influence and the opportunity to shape SHEQ performance across a nationally recognised infrastructure business. If you are a highly motivated SHEQ leader looking to make a significant impact within the rail sector, we would love to hear from you. Apply now to discuss this opportunity in confidence!

SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The role of the Lead Systems Engineer - ISR & Sensors, is to provide a blend of high-level system architecture understanding, proof-of-concept analysis and eventual installation standards and governance relating to radars, cameras, RF, VHF, and any other variations of the ISR sensor offerings across coastal towers, antenna masts, vessels, UAVs, and aircraft platforms. The Lead Systems Engineer - ISR & Sensors will own the specification, design, deployment and commissioning of the elements of SRT's core sensor project deployments. The successful operation and functioning of these core systems is as critical to project success as the core MDA product. This is a broad technical role and will require the Lead Systems Engineer - ISR & Sensorsto technically lead other Engineers on the remit of the ISR sensors products not only from a design perspective but also from a deployment and training one; working with ICP and SRT training support teams. Additionally, a large part of the role will require 4th line support when needed in the solving of live system issues on a 24/7 basis where required. Please note - the role of Lead Systems Engineer - ISR & Sensors is a hybrid working role with your "home" office being Bristol, you will also WFH and the position does require international travel in support of our customer projects (sometimes with short notice). Key Responsibilities - Lead Systems Engineer - ISR & Sensors (not exhaustive): Architecture & Technical Design Authority Serve as the Technical Design Authority for all maritime sensor and RF system integrations Ensure compliance with IALA, SOLAS, IMO and other relevant maritime regulatory standards Ensure high-level system architectures through RF performance modelling, carefully designed platform layouts, and integration strategies Lead and approve detailed design packages, ensuring accuracy, consistency, and engineering best practice Hold technical sign-off authority for all sensor and RF system integrations within MDA projects Ensure all solutions comply with contractual deliverables and long-term supportability requirements Sensor Systems Expertise & Performance Lead the integration ISR sensors across fixed sites, towers, vessels, UAVs, and aircraft Oversee mechanical, electrical, RF, and environmental design elements of multi-sensor installations and evaluate new sensors and technologies for suitability, compliance, and integration fit Develop repeatable installation solutions for known and variant platforms, ensuring complete and accurate technical data capture during surveys and configuration activities Analyse and optimise sensor coverage, RFpropagation, performance limits, and environmental impacts Define and validate performance test criteria to ensure compliance and optimal behaviour within integrated MDA systems Provide expert technical guidance for installation, integration, maintenance and performance expectations Oversee proof-of-concept activities and translate results into architectural decisions Project & Cross-Team Responsibilities Input into overall project High-Level Design, collaborating with other Design Authority Architects Create Project Engineering plans to define design tasks, documentation, and dependencies Support project and engineering stakeholders by translating complex technical issues into clear risks and recommendations Identify and escalate technical risks, design gaps, and blockers early Ensure RF and sensor architectures align with infrastructure, networking, and software system requirements Review and approve installation manuals, BOMs, and as-built documentation Coordinate cross-functional engineering activities to ensure consistent, high-quality system delivery Supplier, Customer & Field Engagement Collaborate with suppliers and manufacturers during evaluation, selection, testing, and integration of sensors Represent SRT in customer workshops, surveys, design sessions, and technical reviews in the UK and overseas Visit operational sites - towers, coastal stations, vessels, aircraft, UAV platforms - to validate design, oversee installations, and support performance testing Ensure installation standards are met and correctly audited Provide guidance to engineers involved in RF, platform, and sensor-system integration Benefits Package Excellent salary and package Private health care Career Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.

SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The role of the Lead Systems Engineer - ISR & Sensors, is to provide a blend of high-level system architecture understanding, proof-of-concept analysis and eventual installation standards and governance relating to radars, cameras, RF, VHF, and any other variations of the ISR sensor offerings across coastal towers, antenna masts, vessels, UAVs, and aircraft platforms. The Lead Systems Engineer - ISR & Sensors will own the specification, design, deployment and commissioning of the elements of SRT's core sensor project deployments. The successful operation and functioning of these core systems is as critical to project success as the core MDA product. This is a broad technical role and will require the Lead Systems Engineer - ISR & Sensors totechnically lead other Engineers on the remit of the ISR sensors products not only from a design perspective but also from a deployment and training one; working with ICP and SRT training support teams. Additionally, a large part of the role will require 4th line support when needed in the solving of live system issues on a 24/7 basis where required. Please note - the role of Lead Systems Engineer - ISR & Sensors is a hybrid working role with your "home" office being Bristol, you will also WFH and the position does require international travel in support of our customer projects (sometimes with short notice). Key Responsibilities - Lead Systems Engineer - ISR & Sensors (not exhaustive): Architecture & Technical Design Authority Serve as the Technical Design Authority for all maritime sensor and RF system integrations Ensure compliance with IALA, SOLAS, IMO and other relevant maritime regulatory standards Ensure high-level system architectures through RF performance modelling, carefully designed platform layouts, and integration strategies Lead and approve detailed design packages, ensuring accuracy, consistency, and engineering best practice Hold technical sign-off authority for all sensor and RF system integrations within MDA projects Ensure all solutions comply with contractual deliverables and long-term supportability requirements Sensor Systems Expertise & Performance Lead the integration ISR sensors across fixed sites, towers, vessels, UAVs, and aircraft Oversee mechanical, electrical, RF, and environmental design elements of multi-sensor installations and evaluate new sensors and technologies for suitability, compliance, and integration fit Develop repeatable installation solutions for known and variant platforms, ensuring complete and accurate technical data capture during surveys and configuration activities Analyse and optimise sensor coverage, RF propagation, performance limits, and environmental impacts Define and validate performance test criteria to ensure compliance and optimal behaviour within integrated MDA systems Provide expert technical guidance for installation, integration, maintenance and performance expectations Oversee proof-of-concept activities and translate results into architectural decisions Project & Cross-Team Responsibilities Input into overall project High-Level Design, collaborating with other Design Authority Architects Create Project Engineering plans to define design tasks, documentation, and dependencies Support project and engineering stakeholders by translating complex technical issues into clear risks and recommendations Identify and escalate technical risks, design gaps, and blockers early Ensure RF and sensor architectures align with infrastructure, networking, and software system requirements Review and approve installation manuals, BOMs, and as-built documentation Coordinate cross-functional engineering activities to ensure consistent, high-quality system delivery Supplier, Customer & Field Engagement Collaborate with suppliers and manufacturers during evaluation, selection, testing, and integration of sensors Represent SRT in customer workshops, surveys, design sessions, and technical reviews in the UK and overseas Visit operational sites - towers, coastal stations, vessels, aircraft, UAV platforms - to validate design, oversee installations, and support performance testing Ensure installation standards are met and correctly audited Provide guidance to engineers involved in RF, platform, and sensor-system integration Benefits Package Excellent salary and package Private health care Career Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.

SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. The role of the Lead Systems Engineer - ISR & Sensors, is to provide a blend of high-level system architecture understanding, proof-of-concept analysis and eventual installation standards and governance relating to radars, cameras, RF, VHF, and any other variations of the ISR sensor offerings across coastal towers, antenna masts, vessels, UAVs, and aircraft platforms. The Lead Systems Engineer - ISR & Sensors will own the specification, design, deployment and commissioning of the elements of SRT's core sensor project deployments. The successful operation and functioning of these core systems is as critical to project success as the core MDA product. This is a broad technical role and will require the Lead Systems Engineer - ISR & Sensorsto technically lead other Engineers on the remit of the ISR sensors products not only from a design perspective but also from a deployment and training one; working with ICP and SRT training support teams. Additionally, a large part of the role will require 4th line support when needed in the solving of live system issues on a 24/7 basis where required. Please note - the role of Lead Systems Engineer - ISR & Sensors is a hybrid working role with your "home" office being Bristol, you will also WFH and the position does require international travel in support of our customer projects (sometimes with short notice). Key Responsibilities - Lead Systems Engineer - ISR & Sensors (not exhaustive): Architecture & Technical Design Authority Serve as the Technical Design Authority for all maritime sensor and RF system integrations Ensure compliance with IALA, SOLAS, IMO and other relevant maritime regulatory standards Ensure high-level system architectures through RF performance modelling, carefully designed platform layouts, and integration strategies Lead and approve detailed design packages, ensuring accuracy, consistency, and engineering best practice Hold technical sign-off authority for all sensor and RF system integrations within MDA projects Ensure all solutions comply with contractual deliverables and long-term supportability requirements Sensor Systems Expertise & Performance Lead the integration ISR sensors across fixed sites, towers, vessels, UAVs, and aircraft Oversee mechanical, electrical, RF, and environmental design elements of multi-sensor installations and evaluate new sensors and technologies for suitability, compliance, and integration fit Develop repeatable installation solutions for known and variant platforms, ensuring complete and accurate technical data capture during surveys and configuration activities Analyse and optimise sensor coverage, RFpropagation, performance limits, and environmental impacts Define and validate performance test criteria to ensure compliance and optimal behaviour within integrated MDA systems Provide expert technical guidance for installation, integration, maintenance and performance expectations Oversee proof-of-concept activities and translate results into architectural decisions Project & Cross-Team Responsibilities Input into overall project High-Level Design, collaborating with other Design Authority Architects Create Project Engineering plans to define design tasks, documentation, and dependencies Support project and engineering stakeholders by translating complex technical issues into clear risks and recommendations Identify and escalate technical risks, design gaps, and blockers early Ensure RF and sensor architectures align with infrastructure, networking, and software system requirements Review and approve installation manuals, BOMs, and as-built documentation Coordinate cross-functional engineering activities to ensure consistent, high-quality system delivery Supplier, Customer & Field Engagement Collaborate with suppliers and manufacturers during evaluation, selection, testing, and integration of sensors Represent SRT in customer workshops, surveys, design sessions, and technical reviews in the UK and overseas Visit operational sites - towers, coastal stations, vessels, aircraft, UAV platforms - to validate design, oversee installations, and support performance testing Ensure installation standards are met and correctly audited Provide guidance to engineers involved in RF, platform, and sensor-system integration Benefits Package Excellent salary and package Private health care Career Development opportunities SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community.

Location: Scunthorpe & M62 Corridor Salary: Up to 30,000 + Company Vehicle + Overtime + Benefits The Opportunity Golden Fox Recruitment are delighted to be working with a growing and well-established Water Hygiene and Compliance specialist who are looking to appoint a Water Hygiene Operative to support their continued expansion across the M62 Corridor. This is an excellent opportunity to join a business that has built a strong reputation for delivering high-quality Water Hygiene and Legionella Control services across a diverse portfolio of commercial, healthcare, educational and public sector clients. With a growing client base, secure workload and ongoing investment in their people, the company can offer long-term stability, varied work and genuine opportunities for development. The Role Covering Scunthorpe and the surrounding areas, you will be responsible for delivering a range of Water Hygiene duties across client sites, ensuring compliance with current legislation and industry standards. Key duties will include: Temperature monitoring and routine Water Hygiene tasks. CWST inspections. Showerhead descales and disinfections. Water sampling. Outlet flushing. Tank inspections. Producing accurate service reports and site documentation. Maintaining high standards of health and safety on site. Candidate Requirements Previous experience within Water Hygiene. Good understanding of ACOP L8 and HSG274 guidelines. Experience carrying out routine Water Hygiene monitoring. Full UK Driving Licence. Ability to work independently and manage your own workload. Professional and customer-focused approach. What's On Offer? Basic salary up to 30,000. Company vehicle and fuel card. Overtime opportunities. Private healthcare. Company pension scheme. 25 days' annual leave plus 8 bank holidays. Ongoing training and career development. Supportive and experienced management team. Regional travel. Secure workload with a growing business. Long-term career prospects and progression opportunities. If you're an experienced Water Hygiene Operative looking to join a company that values its employees and offers genuine career development opportunities, we'd be keen to hear from you. For more information, please contact Eva Holloway at Golden Fox Recruitment or click Apply Now . Suitable Locations Scunthorpe, Doncaster, Goole, Grimsby, Hull, Selby, Pontefract, Wakefield, Barnetby, Brigg, Barton-upon-Humber and surrounding areas. Similar Job Titles Water Hygiene Operative, Water Hygiene Technician, Water Hygiene Engineer, Legionella Technician, Legionella Operative, Water Compliance Technician, Water Hygiene Maintenance Engineer, Water Systems Technician and Water Hygiene Assistant.

Practice Group / Department: Legal Innovation, Design & Technology Leadership - London Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide a full scope of legal services to the world's preeminent corporations and financial institutions. Our vision is to be a world class business, profitable, ambitious, cooperative and considerate, supporting our clients and people through our global business principles of Quality, Unity and Integrity. With over 7,000 employees worldwide, our culture is the thread that connects us. Our strategy and culture are closed connected - defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we are looking for people who are innovative, commercially minded, and motivated by the impact of the work they do - ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary. The Role The Head of AI Transformation Portfolio leads the Central AI Team and is accountable for the firm's AI transformation portfolio: its objectives, prioritisation, strategic alignment, value delivery, readiness, governance, decision rhythm and overall coherence. It is a senior leadership role with reach across the firm, working directly with Executive Sponsors, the Digital Transformation Steering Board and senior leaders across practice, business services, technology, data, risk and security. The role helps the firm translate AI ambition into practical, scalable and measurable outcomes, ensuring strategic intent is supported by the governance, capabilities, investment and organisational readiness required to deliver it. The role does not replace programme ownership. Programme leads remain accountable for delivery within their domains. The Head of AI Transformation Portfolio is accountable for the integrated portfolio: defining portfolio objectives, sequencing, dependencies, governance, standards, decision support, value realisation and the resolution of issues that span more than one programme. Key Responsibilities Develop and maintain the firm's AI transformation portfolio strategy, drawing together business, legal delivery, technology, data and functional priorities into a coherent agenda with clear outcomes, milestones, decision points and measures of success. Lead portfolio governance and decision support, maintaining the integrated roadmap, preparing recommendations for the Digital Transformation Steering Board, and ensuring the firm has clear visibility of portfolio performance, dependencies, risks, readiness requirements and investment choices. Design and run governance that drives decisions rather than reporting: Board agendas should be built around choices, options, trade-offs and recommendations, with decisions tracked through to implementation. Own the Central AI Team's plan, setting priorities and sequencing activity so that the transformation progresses as a single integrated portfolio rather than a collection of independent initiatives. Turn ambiguity into decisions: frame complex issues, define options, expose trade-offs, build consensus around a recommended course of action, secure the decision and drive agreed outcomes through to implementation. Lead firm-wide decisions relating to AI governance, supplier strategy, regulatory compliance, client commitments, policy accountability, workforce implications, AI scale-readiness and operating model evolution. Maintain an external intelligence view across clients, competitors, vendors and adjacent industries, translating relevant developments into implications for portfolio choices, R&D priorities and areas of potential competitive advantage. Own the AI scale-readiness agenda, working closely with the CIO, CISO, data leadership and programme leads to identify the capabilities, controls, infrastructure, governance frameworks and investment required to support AI and agentic AI at scale. Establish pragmatic guardrails that enable appropriate use cases to progress whilst longer-term foundations are developed. Partner with client-facing, legal and business services leaders to identify, prioritise and deliver the AI use cases with the greatest potential in each of their areas, bringing capability, method and delivery support whilst each function retains ownership of change within its own operations. Partner with business and functional leaders to build the organisational capability required for AI adoption, including workforce planning, skills development, role evolution, operating model changes and the firm's AI champions network. Set and maintain the frameworks through which the transformation operates, including pilot evaluation, scaling, agentic AI governance, business case assessment, vendor onboarding, benefits measurement, responsible use and AI risk management. Lead value measurement and executive reporting, providing the Steering Board and Management Committee with a clear view of progress, adoption, benefits realisation and where further decisions are required. Lead and develop the Central AI Team, including AI Programme Managers, Change Managers and transformation specialists, and champion the transformation across the firm. Key Responsibilities We are open on background, and as interested in candidates from technology, financial services, consultancy and other complex professional environments as from the legal sector. The successful candidate will combine strategic judgement, AI fluency, transformation leadership and the ability to move senior groups from discussion to decision. Experience Leading cross-functional programmes or transformation in a large, complex organisation, where success depended on influence, credibility and evidence.Shaping transformation strategy or portfolio strategy and managing it through to execution, with clear targets, milestones and value measures.Advising senior leaders on consequential decisions and bringing them clear, well-founded recommendations.Strong enough AI fluency to engage credibly with business, technology, data, risk and security leaders, and to understand the implications of emerging capability.Experience operating across strategy and execution: equally able to shape a board-level rec

SVGC is looking for a skilled Quality Assurance Manager with experience in a software environment to join our team. You will work closely with the Head of Quality & Analysis, Chief Technology Officer, IT Service Manager and Project Managers. The ability to communicate effectively and engage with customers and the wider team is critical. You will be the primary point of contact for all quality assurance and quality-related issues across multiple concurrent projects. You will be responsible for ensuring the quality standards required for certification to ISO 20000, ISO27001 and any other security or software compliance requirements placed on the company, including the government s Cyber Security Model version 4 (CSMv4). Digital Sensitivity Review The Digital Sensitivity Review (DSR) service is an AI innovation led data toolset and service, developed by SVGC Ltd and being run in partnership with FCDO Services, for identifying sensitive information in digital files for redaction and archiving to The National Archive to meet the needs of the Public Records Act. Already delivered to FCDO, HM Treasury and Home Office with Department of Business and Trade going through implementation and a number of other departments either having completed or about to initiate a feasibility phase, all major and minor government departments will eventually become DSR-enabled. The DSR is a unique and leading-edge technology and has been heralded across government as the only game in town when it comes to the needs of effective digital data sensitivity identification and redaction. Responsibilities Your main responsibilities will be to Work with the company Head of Quality & Analysis, the Software and the Data Science teams to define and refine the processes for Quality Assurance in accordance with ISO 9001, ISO20000 and ISO 27001. Ensure that the Quality Assurance processes are followed by working with the Head of Quality & Analysis to introduce appropriate gate reviews and internal audits to review and validate evidence presented by the Software and Data Science teams. Act as the primary point of contact for all quality-related issues across multiple concurrent projects. Manage non-conformances from identification through to resolution, ensuring timely and effective closure. Lead and facilitate Root Cause and Corrective Action (RCCA) investigations, ensuring robust analysis and sustainable solutions. Working with the Test Manager, support the Software and Data Science teams by designing, developing and executing independent Test Plans and Test Procedures, covering functional, regression, performance and security testing to validate software quality. Act as an independent witness in formal test events. Review and approve technical and quality documentation in line with company and regulatory requirements. Participate in design reviews, providing quality input to ensure risks are identified and mitigated early in the development process. Support bid and proposal activities by contributing quality-related content, ensuring alignment with customer and regulatory expectations. Collaborate with internal and external stakeholders to understand product and testing requirements. Promote a culture of quality and continuous improvement. Monitor quality performance metrics and provide insights and recommendations to drive improvements. Ensure compliance with applicable standards, procedures, and customer requirements throughout all project phases. The Person Essential Criteria Currently hold Security Checked (SC) or be eligible and willing to achieve SC clearance. Note that eligibility requires sole British nationality or Dual nationality, one of which must be British together with 6 years consecutive residency in the UK. A degree in Software Quality, Computer Science, Engineering or related field or equivalent vocational experience. 5+ years of experience as a Quality Manager in a software environment. Sound understanding of the software development process including Agile and Waterfall. Knowledge and experience of tools supporting the software development lifecycle, e.g. Jira and GitLab. Proven ability to manage and prioritise multiple tasks and projects simultaneously while maintaining high attention to detail. Confidence in engaging with stakeholders at all levels, across a variety of technical and non-technical backgrounds. Strong decision-making capability, with a willingness to take ownership and accountability for resolving issues through to completion. Excellent verbal and written communication skills, with the ability to clearly present complex information to technical and non-technical stakeholders.

What you will do Reporting to the Head of Software Engineering, this role provides management of testing resources and testing environments to meet A&O Shearman's business requirements, quality assurance goals, and compliance obligations. The role is a member of the Enterprise Architecture & Technology Platform teams and is responsible for defining the testing strategy and framework for the project delivery lifecycle, business as usual testing, directing external third-party service providers, and management of testing environments. The role is accountable for the efficacy, accuracy and completeness of project lifecycle testing, along with the security, integrity and performance of testing environments, and representing quality assurance at the Change Advisory board. The role also provides guidance and feedback on testing best practices to internal software engineering DevOps teams delivering bespoke software. Overseeing the testing of project delivery workstreams and business-as-usual testing. Managing and maintaining testing environments, collaborating with infrastructure and security teams to ensure the environments remain secure, available, and cost-effective, Owning the Test Data Management tooling and implementation across projects and teams. Attend Change Advisory Board (CAB) meetings as a representative for quality assurance. Maintain strong customer relationships with fee earners and business teams to manage the quality. Work as part of the Enterprise Architecture & Technology Platforms leadership team to collectively define, implement and operate the firm's testing and test environment strategy. Work with senior stakeholders from Infrastructure & Operations, Tech Delivery, and the Process Team to maximise the stability of releases. Act as the focal point for matters related to software testing strategy and environment management, providing expert guidance to other teams when required. Performance management of external testing teams, providing mentorship and ensuring alignment with HR standards and policies. Facilitate regular service provider reviews to assess performance against service targets, drive innovation, and ensure any remediation activities are being delivered. Own the software testing strategy and environment management budget and benefits delivery, balancing priorities and clearly demonstrating the value that software testing strategy and environment management delivers whilst working with IT Business Operations to ensure alignment. Actively identify and pursue opportunities for continuous improvement in software testing strategy and environment management, whilst assessing the viability and business value for the firm. What you will have Experience: Extensive experience in manual and automated testing, preferably within the legal or professional services sector. Deep knowledge and understanding of automated testing of Cloud-based SaaS applications, testing environments, and operational management. Knowledge of IT strategic planning, design, and operations processes. Proven project and program management capabilities. Familiarity with testing frameworks in the C#, JavaScript/TypeScript, PowerShell, and Python ecosystems. Strong knowledge of current IT and data market trends and technology innovations. Proven track record of managing large globally dispersed teams. Hands-on and current test automation practitioner and able to configure environments with scripting Experience within the IT industry, leading high-performing test teams. Working knowledge of creating, configuring and maintaining cloud-based test environments. Excellent stakeholder engagement and communication skills. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.

Agricultural Trials Officer / Assistant Trials Officer Vacancy Reference: 61248 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Have you got experience in Agricultural or Horticultural field trials or see this as part of a career path you would like to follow? Do you have practical knowledge of crop production? Are you experienced in carrying out crop assessments and recording trial data? The Company: A supplier of Agricultural Services. The Job Role: This role offers an excellent opportunity to work at the forefront of agricultural and horticultural crop research, supporting the development and evaluation of new crop protection products and agronomy programmes. The successful candidate will work across a diverse range of agricultural and horticultural crops, carrying out field trials to the highest scientific and regulatory standards. This is a varied, hands-on role that combines practical fieldwork, technical data collection and reporting, with opportunities for ongoing training and career progression. Location: South East England - office and field based. Location is flexible for experienced Trials Officers, with candidates considered from across the UK. Salary Package: 30,000 - 42,000 Basic Salary depending on skills and experience + Company Vehicle provided for experienced Trials Officers. Key Responsibilities: Identifying and securing suitable trial sites with growers and research partners. Planning and establishing field trials across a wide range of agricultural and horticultural crops. Marking out and setting up trial plots to recognised industry standards. Applying crop protection products using plot sprayers and ensuring accurate application techniques. Monitoring crop development and conducting regular trial assessments throughout the growing season. Recording accurate observations and collecting high-quality trial data. Preparing detailed technical reports for customers and internal stakeholders. Liaising with growers, agronomists, customers and colleagues to ensure successful delivery of trials. Assistance with maintaining trial equipment and ensuring all work complies with health, safety and regulatory requirements. Operating or assisting in the operation of specialist field trials equipment including tractors, plot drills, plot sprayers and plot combines where required. Essential Candidate Requirements: A background in agriculture, horticulture or crop production and/or with a genuine interest in field trials and crop research. Previous involvement with agricultural or horticultural field trials. Practical knowledge of crop production and agronomy. Experience carrying out crop assessments and recording trial data. Excellent organisational skills with strong attention to detail. Good communication skills and the ability to build relationships with growers and customers. Willingness to learn and develop technical skills. Strong IT skills and being computer literate. Willingness to travel between trial sites as required. Ability to work outdoors in varying weather conditions throughout the year. Flexible approach during busy seasonal periods. Full UK Driving Licence is essential. Desirable Candidate Requirements: PA1 and PA6 certificates are highly desirable. Experience operating agricultural machinery, including tractors, plot drills, plot sprayers or plot combines, would be highly desirable. BASIS qualification or FACTS qualification would be advantageous but is not essential. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.

About the Role Are you a commercially minded finance professional who enjoys turning data into meaningful insights? We're looking for a Finance Business Partner to join a successful and growing business, working closely with teams across Sales, Marketing, Operations and Production. Reporting to the Head of FP&A, you'll play a key role in supporting business performance through financial analysis, budgeting, forecasting and strategic decision-making. You'll provide valuable insight to stakeholders, challenge assumptions and help drive business growth through data-led recommendations. Key responsibilities include: Partnering with department leaders to provide high-quality financial support and commercial insight. Supporting budgeting, forecasting and reforecasting processes across the business. Producing monthly management reports, variance analysis and performance commentary. Delivering weekly sales, margin and operational performance reporting. Building and maintaining Power BI dashboards to monitor KPIs and profitability. Providing scenario modelling, investment analysis and decision-support on key projects. Analysing customer and product profitability to support commercial strategies. Identifying opportunities for improved efficiency and business performance. About You We're looking for an ambitious and proactive finance professional who enjoys working closely with stakeholders and influencing business decisions. You'll ideally be ACA, ACCA or CIMA qualified (or part-qualified) and have experience within a financial analysis, management accounting or business partnering role. You'll bring: Experience in budgeting, forecasting and financial analysis. Strong commercial awareness and the confidence to engage with non-finance stakeholders. Advanced Excel skills and experience using Power BI or similar BI tools. Excellent analytical and problem-solving abilities. Strong communication and relationship-building skills. The ability to manage multiple priorities and meet deadlines in a fast-paced environment. A proactive, detail-oriented and solutions-focused approach. Experience within manufacturing, FMCG, retail or direct-to-consumer environments would be advantageous, as would knowledge of cost accounting, operational KPIs and profitability analysis. About the Business Our client is an established and ambitious business with a reputation for quality, innovation and customer focus. They are passionate about delivering exceptional products and services while continually investing in people, processes and growth. With values centred around Customer First, Respect, Agility, Innovation and Quality, the business offers a collaborative and forward-thinking environment where employees are encouraged to contribute ideas, drive improvement and make a real impact. This is an excellent opportunity to join a growing organisation where your financial expertise will directly influence business performance and strategic decision-making. What's on Offer Competitive salary dependent on experience. The opportunity to join an established, ambitious and growing business with a strong market presence. A highly visible role where you'll work closely with senior leaders and have a genuine influence on business performance and strategic decision-making. Exposure to a broad range of commercial, operational and financial projects across the organisation. The chance to develop your business partnering skills and build relationships across Sales, Marketing, Operations and Production teams. A collaborative culture built around Customer First, Respect, Agility, Innovation and Quality. Ongoing career development and the opportunity to progress within a forward-thinking business. What's Next? For an informal chat, please call me, Rae, on (phone number removed), email (url removed), or send me a message on LinkedIn if you think you tick the majority of boxes for this role. RG21723

Location : Remote (national) Salary: 47,149 per annum Contract : permanent, 37.5 hours per week Join Pact and help transform how a national charity uses data Pact (the Prison Advice & Care Trust) is a pioneering national charity supporting people in custody, people with criminal convictions in the community, and their children, families and carers. With 125 years of service delivery behind us, our staff and volunteers work in courts, prisons, probation services and communities across England and Wales. We are now looking for a CRM & Data Lead (Salesforce) to play a central role in the next stage of our organisational development. About the role This is an exciting opportunity to lead and shape how Pact uses data and CRM at a key stage in our organisational development. As we continue to embed Salesforce across the charity, you will strengthen data quality, improve organisational processes, and develop a more joined up, insight driven approach to supporter, partner and service user engagement. The role blends strategic development with hands-on delivery. You will lead our CRM roadmap while also supporting day to day Salesforce administration, user support and data quality improvement, working across Fundraising, Communications, Volunteering, Services and Business Development. The role sits within the Communications and Engagement team, reporting to the Head of Communications. Key responsibilities Act as Pact's lead for Salesforce administration, configuration and development, including flows, automation, validation rules, profiles and permissions Shape and deliver the organisation's CRM roadmap and development priorities Build dashboards, reports and analysis to support planning, fundraising and engagement activity Ensure system stability, data integrity and GDPR compliance Improve data quality through cleansing, validation, governance and consistent processes Deliver onboarding, training and ongoing support to Salesforce users, and act as the key contact for support queries Work collaboratively across teams to embed a positive, insight driven data culture About you You will hold a Salesforce Administrator certification (or equivalent) with significant experience managing and developing CRM systems and organisational data. You can translate data into practical, actionable insight, and you're comfortable supporting and training non technical users. You balance strategic thinking with hands-on operational delivery, and you build strong relationships that drive adoption of new processes and ways of working. Experience in the charity sector or supporting fundraising, supporter engagement or volunteering functions would be a bonus. How to apply: If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 20 week probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. A certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over). You may have experience of the following: CRM Manager, Salesforce Administrator, Salesforce CRM Manager, Database Manager, Data Manager, CRM and Database Manager, Salesforce Systems Administrator, Fundraising Database Manager, Supporter Data Manager, CRM Systems Manager REF-(Apply online only)

Programme Lead - Global SAP HCM / Payroll Transformation London (Hybrid) 12-18-Month Initial Contract Rate: 800- 1200 p/day (Outside IR35) Start date: October 2026 A global professional services organisation is preparing to launch a major Payroll and HR transformation programme, with SAP emerging as the preferred technology platform.With the System Integrator selection process currently underway, the organisation is looking to bring in an experienced Programme Lead Ahead of SI mobilisation to help shape, prepare and govern the programme from the client side.This is not a hands-on delivery role. The chosen System Integrator will be responsible for the implementation, configuration and day-to-day delivery activities. Instead, you'll provide senior programme leadership, ensuring the organisation is set up for success before and during implementation.The OpportunityJoining ahead of programme mobilisation, you will establish the governance, roadmap and delivery structures required for a large-scale global transformation.You'll act as the senior client-side lead, working closely with executive stakeholders, internal architects and the future SI partner to ensure the programme remains aligned with business objectives and is progressing in the right direction.Key Responsibilities Lead the mobilisation and preparation of a global SAP HR and Payroll transformation programme. Establish programme governance, reporting, controls and delivery frameworks. Act as the primary interface between the business and the chosen System Integrator. Provide strategic oversight and challenge to programme direction, delivery plans and key decisions. Ensure organisational readiness ahead of implementation activities. Manage senior stakeholder engagement across multiple global regions. Work alongside architecture and technical teams to validate solution approaches and delivery strategies. Identify and mitigate programme risks, dependencies and issues. Drive programme planning, mobilisation and executive reporting. Experience Required Proven experience leading large-scale SAP transformation programmes, ideally within HR, Payroll or Enterprise Applications. Strong understanding of SAP SuccessFactors, Employee Central, Employee Central Payroll (ECP) and wider SAP HCM landscapes. Experience managing System Integrators and large third-party delivery partners. Ability to operate at executive level whilst maintaining credibility with architects and technical teams. Strong programme governance, risk management and stakeholder management experience. Comfortable providing constructive challenge and ensuring delivery remains aligned to business objectives. This is an excellent opportunity to shape a high-profile global SAP transformation from the outset, providing leadership, governance and strategic direction before the implementation partner is fully onboarded. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 3-6 month contract. This is an onsite role working 4 days per week in the Portsmouth, Hampshire office. (Occasional London head office travel.) The role will be engagement via an Umbrella company only. Our client are seeking a highly skilled and proactive Service Desk Team Lead to manage service delivery and support buisness wide IT Support. This roles centres on leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations, ensuring high levels of teamwork and professionalism, driving results, and maintaining a strong work ethic to meet and exceed agreed performance targets. Ultimately this role is a balance between hands on technical support and being part of the team and team leadership, driving a culture of best practice and motivating the service desk team. Key Responsibilities: Act as the main escalation point for the Level 1 and Level 2 Service Desk team, providing guidance and resolution support for complex technical and operational issues. Lead and support a small team of Service Desk Analysts, including managing workloads, performance, sickness, holiday, and other absence to maintain service continuity. Foster a positive team culture, ensuring high work ethics, collaboration, and consistent achievement of targets. Build and maintain strong professional relationships with area managers and internal stakeholders Lead and deliver training sessions to upskill team members and stakeholders on systems, tools, and processes. Execute SQL queries and tasks to generate, validate, and analyse sales data. Manage system builds and deployments (Windows 11) for upgrades and replacements. Oversee asset management processes, ensuring accurate tracking and lifecycle management of IT equipment. Conduct regular ticket quality reviews to maintain high service standards and compliance. Coordinate and schedule engineer visits for hardware, networking, and infrastructure needs. Provide hands-on technical support for network infrastructure including routers, switches, Active Directory, DHCP, and related services. Skills & Experience: Proven experience in a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP). Excellent stakeholder management and communication skills, with experience engaging senior non-technical audiences. Strong organisational skills with the ability to prioritise and manage multiple tasks in a fast-paced environment. Experience in asset management systems and service desk tools. For more information and to submit your interest, please apply with an updated CV. Candidates for this role must be within a commutable distance of Portsmouth due to the 4 days on site weekly requirement. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.

Liverpool City Council are looking for an Interim SEND Caseworker. 300 per day. Mostly Remote. Inside IR35. Job Purpose To support settings, schools, services and families in applying the graduated approach to meeting the needs of pupils with SEND. To co-ordinate the statutory assessment process for pupils with special educational needs and disabilities and review and monitor pupils progress against outcomes. To support schools and settings in meeting the needs of pupils with SEND by following the graduated approach to meeting needs, developing close working relationships and offering advice and support to SENCos and head teachers To apply the highest possible standards to customer care in relation to all service users To work as a team within a cluster under the leadership of a Senior Casework Officer, SEND, supporting a group of schools and settings To work closely with the High Needs Support Officer and Independent Travel Trainer for the team in ensuring that all aspects of pupils support is considered To work closely with internal colleagues in SENISS, Occupational Therapy, Educational Psychology and other services including Childrens and Adult Social Care, Health etc. in order to ensure a multi-agency approach to identifying and meeting need To co-ordinate the statutory assessment process for children and young people with SEND and their families for a specific group of schools and settings including managing the Education, Health and Care planning process from assessment through to placement and review To ensure that all statutory timescales are met in relation to the drawing up of the EHC plan To ensure that parents/carers and children and young people are at the centre of all planning and review To attend all annual reviews for particularly vulnerable pupils, e.g. Looked After Children, Continuing Care, pupils at risk of exclusion as appropriate To ensure that children and young people attend maintained settings in Liverpool wherever possible and that every possible effort is made to support them within the city To liaise closely with partners, in particular Social Care and Health in the drawing up of an EHC plan To ensure that parents/carers are informed about the Personal Budget process To liaise closely with Finance/Business Support/Transport colleagues to ensure they have up to date information on pupil placements and costs To keep up to date with all changes in SEND legislation, policy and guidance. To advise parents on all aspects of the EHC assessment process To co-ordinate and monitor outcomes from annual reviews and ensure that the EHC plan is kept up to date To monitor placements and allocated places and contribute towards the identification of new and/or expanded provision To ensure that when placing a child, the options appraisal process is rigorously followed and that Value for Money principles are applied To liaise with schools, head teachers, governing bodies and other professionals within Children's Services and partner agencies on all aspects of the statutory assessment process To attend all relevant panel meetings as requested by the Senior Education Officer, ensuring that information is of the highest quality and accuracy To lead or contribute to project management / development within the service To contribute towards the development of policy and procedures in relevant areas of the Service's work To deal with appeals including SENDIST cases and Ombudsman hearings including any follow-up actions

Operations Director Location: Office based We are looking to appoint an exceptional Operations Director to lead the operational delivery of our Repairs, Voids and Planned Contracts. Reporting directly to the Divisional Managing Director, you will act as the operational lead across multiple contracts, ensuring outstanding service delivery, operational excellence, customer satisfaction and commercial performance. This is a senior leadership role responsible for developing high-performing Contract Managers and operational teams while ensuring the division consistently delivers against business objectives. What Success Looks Like Success in this role means leading a disciplined, accountable operation where every contract consistently delivers against KPIs, customer satisfaction targets, compliance requirements, and commercial objectives. You will build strong operational leaders beneath you, create consistency across the division, drive continuous improvement and ensure clients have complete confidence in our ability to deliver. Making a Difference This is more than an operational leadership role. Social housing repairs and maintenance have a direct impact on the safety, wellbeing and quality of life of thousands of residents. We are looking for a leader who genuinely understands the importance of delivering a responsive, resident-focused service and who recognises that every repair represents someone's home, not just another job. You will have a strong understanding of the regulatory environment, including Awaab's Law, the Tenant Satisfaction Measures (TSMs), and the Decent Homes Standard, using these as the foundation for operational decision-making and continuous improvement. You will be passionate about creating a culture that puts residents first, drives high-quality outcomes, ensures compliance, and delivers right-first-time repairs with pace and professionalism. Success in this role will be measured not only by operational performance, productivity and financial results, but by your ability to build a service that residents can trust, colleagues are proud to deliver, and clients recognise as an example of excellence within the social housing sector. You will deputise for the Divisional Managing Director where required and play a key role in developing the division as the business continues to grow. Key Responsibilities Lead the day-to-day operational performance across multiple contracts. Provide leadership, coaching and accountability to Contract Managers, ensuring high standards of operational delivery. Drive performance against KPIs, SLAs, customer satisfaction, productivity, and right-first-time measures. Ensure effective operational planning, workforce utilisation, and resource deployment across all contracts. Take accountability for the effective management and reduction of aged debt. Drive operational initiatives that support the companies strategic growth objectives. Monitor divisional performance through data, identifying trends, risks, and opportunities for improvement. Work closely with Contract Managers to improve operational efficiency, customer experience, and commercial performance. Take accountability for delivery of assigned contract margin through effective cost control, productivity improvements, and operational efficiencies. Ensure full compliance with Health & Safety legislation, statutory requirements, company policies, and client contractual obligations. Lead operational responses to significant service failures, complaints, disrepair cases, and business-critical issues. Build strong relationships with clients, providing senior operational support and maintaining confidence in service delivery. Promote a culture of accountability, ownership, continuous improvement, and operational excellence. Develop succession plans and leadership capability across operational teams. Drive consistency of process, governance, reporting, and operational standards across the division. Work collaboratively with Commercial, Finance, Compliance, Fleet, HR, and Business Support teams to maximise operational performance. Provide accurate operational reporting, forecasts, and performance updates to the Divisional Managing Director. Deputise for the Divisional Managing Director as required. About You Proven experience leading large operational teams within a fast-paced, customer-focused service environment (essential). Significant experience managing multiple operational contracts through senior managers or Contract Managers (essential). Strong understanding of KPI and SLA-driven service delivery. Commercially aware with experience improving profitability through operational performance. Proven ability to lead, coach, and develop senior operational managers. Experience managing large field-based workforces and office-based operational support teams. Strong understanding of Health & Safety, compliance, and operational governance. Excellent problem-solving and decision-making skills within high-pressure operational environments. Highly organised, resilient, and capable of managing multiple priorities simultaneously. Strong client relationship management and stakeholder engagement skills. Confident using operational performance data to drive improvements. Visible, hands-on leadership style with the ability to inspire high performance. Qualifications CMI Diploma or equivalent in Strategic Leadership & Management. Membership of a relevant professional body. Evidence of CPD Experience Leadership of 25m+ annual contract portfolios Social housing repairs and maintenance (or relatable experience in a similar sector) Reactive repairs. Schedule of Rates (SOR) contracts. Housing Association or Local Authority frameworks. Multi-contract operational leadership. Operational transformation and business change programmes. About Gilmartins Gilmartins is a family-owned business where people are valued and performance is recognised. We empower our leaders to make decisions, take ownership and deliver results. This is not a heavily layered corporate environment. We believe in accountability, responsiveness, and giving our operational leaders the autonomy to improve performance while developing their people. Operating within the social housing sector, we deliver reactive repairs and maintenance services to housing associations and local authorities across the UK. Our reputation has been built on operational excellence, customer service, and consistently delivering for our clients. Our head office is based at Houghton Hall Park, Houghton Regis a modern, collaborative environment supporting a high-performing leadership team. What We Offer Senior leadership opportunity within a growing business. Clear progression to Divisional Managing Director for exceptional performers. Competitive salary and performance-related bonus. Car allowance. 23 days plus bank holidays Employee Assistance Programme. Pension scheme.

The Head of IT will lead and oversee the delivery and optimisation of technology solutions across the organisation. This role requires a strategic thinker with a focus on aligning IT systems with business objectives in the business services industry. Client Details The employer is a well-established organisation within the business services industry. They operate as a medium-sized enterprise with a strong reputation for delivering tailored solutions to their customers. Description Develop and implement the IT and business systems strategy to support organisational goals. Manage the IT team to ensure the efficient delivery of technology services and support. Oversee the maintenance, upgrade, and security of all IT systems and infrastructure. Collaborate with stakeholders to identify and implement process improvements through technology. Ensure compliance with relevant regulations and data protection standards. Manage vendor relationships and negotiate contracts to optimise value for the organisation. Monitor the performance of IT systems and implement enhancements as needed. Provide regular reports and updates to senior management on IT performance and project progress. Profile A successful Head of IT should have: A strong background in IT management and ERP business systems within the business services sector. Proven expertise in developing and implementing technology strategies. Knowledge of IT infrastructure, security, and compliance regulations. Experience managing teams and fostering a collaborative work environment. Effective communication skills to liaise with stakeholders at all levels. A results-driven approach with a focus on achieving business objectives through technology. Job Offer Competitive salary upto 70K + Bens per annum. Hybrid role Nottingham based A permanent position within a reputable organisation in the business services industry. Opportunities to lead and shape the organisation's IT and business systems strategy. Comprehensive benefits package to support your professional and personal well-being. If you are a skilled Head of IT looking to make a significant impact, we encourage you to apply for this exciting opportunity!