Human Resources Assistant/System Administrator £31,227.25 FTE which equates to £24,981.80 for 28 hpw Cambridge Part-Time / Permanent 28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days. The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role. We are looking for a Human Resources Assistant/System Administrator to join our established warm and friendly HR Team. What you ll do Recruitment Assist our HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues. Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status. HR Metrics and reporting Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board. HR Administration Preparation of employee correspondence, including contractual and rota changes, maternity and other leave. Maintain and update the Human Resources Information System (Cascade) and manual employee records. Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest. Provide support with both internal and external audits. Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation. System Administration Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols. Resolve internal Cascade and Networx issues and raise helpdesks tickets as required. About You CIPD Level 3 Foundation Certificate in People Practice or equivalent experience. Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail. Excellent oral and written communication skills, with a professional manner at all times. Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports. Experience of working in a busy and varied administration role or in a HR Department. Benefits - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning - Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and CHS contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Closing date: Thursday 6 August 2026 Interview Date: Thursday 13 August 2026
Aug 06, 2026
Full time
Human Resources Assistant/System Administrator £31,227.25 FTE which equates to £24,981.80 for 28 hpw Cambridge Part-Time / Permanent 28 hours a week, working pattern to be agreed with successful candidate but ideally to be worked over 4 days. The option for hybrid working is available (working from home and minimum 1 day per week at head office based in Histon) to support work life balance, whilst meeting the requirements of the role. We are looking for a Human Resources Assistant/System Administrator to join our established warm and friendly HR Team. What you ll do Recruitment Assist our HR Advisors in providing advice and guidance to hiring managers in respect of all recruitment issues. Responsible for the end to end recruitment and selection cycle, from placing adverts, supporting with interview arrangements and testing; onboarding; completion of pre-employment checks including right to work, DBS, occupational health clearance and obtaining satisfactory references. Liaising with hiring managers on status. HR Metrics and reporting Prepare statistics on HR business information and any other regular and ad-hoc reports that are required for line managers, Senior Management, the Board. HR Administration Preparation of employee correspondence, including contractual and rota changes, maternity and other leave. Maintain and update the Human Resources Information System (Cascade) and manual employee records. Administer DBS renewals, leavers, annual processes including appraisals and disclosure of interest. Provide support with both internal and external audits. Assist the Executive Director, Corporate Services with Employee Forum meetings, taking meetings notes for circulation. System Administration Ensure all new accounts are set up with appropriate access to Cascade and Networx in accordance with agreed protocols. Resolve internal Cascade and Networx issues and raise helpdesks tickets as required. About You CIPD Level 3 Foundation Certificate in People Practice or equivalent experience. Ability to undertake a complex range of tasks, organise and prioritise work to ensure deadlines are met, with excellent attention to detail. Excellent oral and written communication skills, with a professional manner at all times. Proficient in Microsoft Office (Word/Excel/Outlook) and HR/Recruitment databases, with experience of producing reports. Experience of working in a busy and varied administration role or in a HR Department. Benefits - Employee discount scheme (retail, leisure, gym membership and fitness equipment) - Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone) - Employee Assistance Programme - Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning - Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. - Cycle to work scheme (salary sacrifice) - One day off a year to volunteer for a charity of your choice - 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service - Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff) - Company sick pay - 58p per mile business mileage allowance - Refer a friend scheme (£250) - Contributory pension scheme, which both you and CHS contribute to - Enhanced maternity and paternity leave - Flexible Working Policy - Full induction - Comprehensive free training and development opportunities with paid time off - Free DBS (for relevant posts) - Free onsite/nearby parking - Hybrid Working Policy - Flexitime Closing date: Thursday 6 August 2026 Interview Date: Thursday 13 August 2026
Company Description About FRP FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview Based within the Forensic Accounting team in Birmingham, this role focuses on dispute-related matters and forensic accounting investigations work. The position supports complex engagements including litigation, arbitration and financial investigations, working closely with clients and senior stakeholders. Key Responsibilities Managing/leading forensic engagements, including internal and external stakeholders and clients Developing and evaluating damages and quantum of claim calculations Drafting reports for expert review and supporting the preparation of expert and advisory reports Contributing to the development of case strategy Supporting dispute-related matters including business valuations, loss of profits, warranty and indemnity claims and arbitration proceedings Determining issues for investigation by identifying sources of information and requesting provision of such documentation; Supporting fraud and financial investigations, asset tracing and funds flow analysis Utilising technology and software, including e-discovery platforms, to improve efficiency Managing a portfolio of cases to meet deadlines and resource requirements Preparing budgets and time cost analyses and monitoring engagement progress Contributing to practice operations including compliance, L&D, innovation and team support Line management responsibilities, including mentoring, coaching and performance feedback for junior team members Supporting business development, marketing and networking activities Maintaining market awareness to identify trends, opportunities and growth initiatives Qualifications ACA, ACCA or equivalent recognised accountancy qualification Proven experience in a forensic accounting role Experience of business valuations Strong ability to delegate, review work and guide team outputs Experience supporting expert report preparation in line with client requirements Ability to balance high-level analysis with strong attention to detail Strong problem-solving skills, with the ability to identify key issues and areas for further investigation Commercial awareness and ability to identify client needs Professional communication skills, both written and verbal Flexible and adaptable approach to work Desirable Additional training (e.g. expert witness training, ACFE, Relativity, advanced Excel, valuation training) Knowledge of insolvency proceedings and litigation Familiarity with AI tools Experience in use of Relativity One or other document review platforms Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Aug 06, 2026
Full time
Company Description About FRP FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview Based within the Forensic Accounting team in Birmingham, this role focuses on dispute-related matters and forensic accounting investigations work. The position supports complex engagements including litigation, arbitration and financial investigations, working closely with clients and senior stakeholders. Key Responsibilities Managing/leading forensic engagements, including internal and external stakeholders and clients Developing and evaluating damages and quantum of claim calculations Drafting reports for expert review and supporting the preparation of expert and advisory reports Contributing to the development of case strategy Supporting dispute-related matters including business valuations, loss of profits, warranty and indemnity claims and arbitration proceedings Determining issues for investigation by identifying sources of information and requesting provision of such documentation; Supporting fraud and financial investigations, asset tracing and funds flow analysis Utilising technology and software, including e-discovery platforms, to improve efficiency Managing a portfolio of cases to meet deadlines and resource requirements Preparing budgets and time cost analyses and monitoring engagement progress Contributing to practice operations including compliance, L&D, innovation and team support Line management responsibilities, including mentoring, coaching and performance feedback for junior team members Supporting business development, marketing and networking activities Maintaining market awareness to identify trends, opportunities and growth initiatives Qualifications ACA, ACCA or equivalent recognised accountancy qualification Proven experience in a forensic accounting role Experience of business valuations Strong ability to delegate, review work and guide team outputs Experience supporting expert report preparation in line with client requirements Ability to balance high-level analysis with strong attention to detail Strong problem-solving skills, with the ability to identify key issues and areas for further investigation Commercial awareness and ability to identify client needs Professional communication skills, both written and verbal Flexible and adaptable approach to work Desirable Additional training (e.g. expert witness training, ACFE, Relativity, advanced Excel, valuation training) Knowledge of insolvency proceedings and litigation Familiarity with AI tools Experience in use of Relativity One or other document review platforms Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Head of People & HR Transformation Consulting Salary: 110,000 + 20% Bonus (up to 40%) + 6,600 Car Allowance Location: London/Hybrid Build a consulting practice, not just join one. Work with Ministers, Senior Civil Servants and C-suite leaders. Lead large-scale workforce and HR transformation programmes. Shape a new consulting capability backed by a major established organisation. The Opportunity This is a unique opportunity to form part of the leadership team for a newly established consulting capability within a major international technology, business services and transformation organisation. The organisation is not a start-up. It is a large, well-established, enterprise-scale business with significant capability across consulting, technology, operations, AI-enabled transformation and managed services. What is new is the dedicated consulting entity and the opportunity to build a specialist People & HR Transformation practice from the beginning. You will work with HR Directors, Chief People Officers, COOs, Transformation Leaders, Senior Civil Servants, Director-level public servants, ministers, politicians and wider public sector leadership teams to design and deliver workforce strategies, HR operating models and large-scale sustainable transformation outcomes that put people at the centre. This role is uniquely positioned to combine advisory-led transformation with industrialised, scalable delivery. You will act as the bridge between strategy and execution, shaping transformation agendas while ensuring they are successfully delivered at scale through operational, AI and technology-enabled capability. The core objective is to drive profitable growth, win and deliver complex transformation programmes, and establish a differentiated People & HR consulting practice that achieves tangible outcomes for clients. Role Responsibilities Relationship, Sales & Bid Leadership Define and own the People & HR consulting vision, market positioning, value propositions, commercial models and go-to-market plans. Build and maintain senior relationships with HRDs, CPOs, Transformation Leaders, COOs, Senior Civil Servants, Director-level public servants and wider executive stakeholders. Originate and convert sales opportunities, particularly those aligned to outsourcing, managed services and large-scale transformation. Lead the full sales lifecycle, including qualification, solution design, proposal development and commercial negotiation. Lead public sector framework opportunities, competitive bids and major pitch presentations. Develop tailored recommendations and solutions that respond to complex client needs. Use your senior client network to drive growth and account expansion. Develop thought leadership and support market-facing activity including events, roundtables and conference speaking. Client Delivery & Engagement Leadership Lead end-to-end workforce and HR transformation programmes from strategy through to implementation and benefits realisation. Act as Engagement Lead on large-scale programmes, providing senior oversight, subject matter expertise and client relationship management. Manage governance, risk, financial performance and stakeholder alignment. Ensure consulting outputs are clearly aligned to scalable operational and technology-enabled delivery models. Deliver measurable outcomes for clients, including improved service performance, cost reduction, workforce effectiveness and sustainable change. Practice Development & Leadership Build and grow a differentiated People & HR Transformation consulting practice. Develop integrated offerings that combine advisory, technology, operational delivery and AI-enabled transformation. Create reusable assets, methodologies and thought leadership. Recruit, coach and develop consulting talent. Lead performance management, capability building and team development. Own revenue, margin and utilisation targets for the practice. Essential Skills & Experience Extensive experience leading workforce, people, HR or organisational transformation programmes. Strong consulting background or significant experience scoping and leading complex transformation in relevant sectors. Existing network of senior clients across Government, Public Sector, Financial Services, Utilities or other regulated environments. Track record of originating and closing sales, writing formal bids and leading pitch presentations. Experience designing technology-enabled solutions that address complex client problems. Experience leading AI and technology-enabled transformation programmes that deliver tangible outcomes. Experience developing consulting propositions, methodologies and go-to-market plans. Deep expertise across workforce strategy, workforce planning, HR operating models, HR shared services, HR process transformation, change management, communications and adoption. Strong commercial and financial acumen with the ability to convert client conversations into new work. Ability to lead, inspire and develop high-performing teams. Why Join? This is a rare chance to build a consulting practice from the ground up while being backed by a major, established organisation with significant scale, delivery capability, client reach and investment. You will have genuine influence over proposition development, market positioning, team growth, client strategy and revenue generation. For a senior consulting leader who wants ownership, visibility and the opportunity to build something meaningful, this is a career-defining role. SC Clearance (Desirable) Due to the nature of the client portfolio, candidates must either hold active Security Clearance (SC) or be eligible and willing to undergo SC vetting. Many engagements will involve working within sensitive Government and Public Sector environments.
Aug 06, 2026
Full time
Head of People & HR Transformation Consulting Salary: 110,000 + 20% Bonus (up to 40%) + 6,600 Car Allowance Location: London/Hybrid Build a consulting practice, not just join one. Work with Ministers, Senior Civil Servants and C-suite leaders. Lead large-scale workforce and HR transformation programmes. Shape a new consulting capability backed by a major established organisation. The Opportunity This is a unique opportunity to form part of the leadership team for a newly established consulting capability within a major international technology, business services and transformation organisation. The organisation is not a start-up. It is a large, well-established, enterprise-scale business with significant capability across consulting, technology, operations, AI-enabled transformation and managed services. What is new is the dedicated consulting entity and the opportunity to build a specialist People & HR Transformation practice from the beginning. You will work with HR Directors, Chief People Officers, COOs, Transformation Leaders, Senior Civil Servants, Director-level public servants, ministers, politicians and wider public sector leadership teams to design and deliver workforce strategies, HR operating models and large-scale sustainable transformation outcomes that put people at the centre. This role is uniquely positioned to combine advisory-led transformation with industrialised, scalable delivery. You will act as the bridge between strategy and execution, shaping transformation agendas while ensuring they are successfully delivered at scale through operational, AI and technology-enabled capability. The core objective is to drive profitable growth, win and deliver complex transformation programmes, and establish a differentiated People & HR consulting practice that achieves tangible outcomes for clients. Role Responsibilities Relationship, Sales & Bid Leadership Define and own the People & HR consulting vision, market positioning, value propositions, commercial models and go-to-market plans. Build and maintain senior relationships with HRDs, CPOs, Transformation Leaders, COOs, Senior Civil Servants, Director-level public servants and wider executive stakeholders. Originate and convert sales opportunities, particularly those aligned to outsourcing, managed services and large-scale transformation. Lead the full sales lifecycle, including qualification, solution design, proposal development and commercial negotiation. Lead public sector framework opportunities, competitive bids and major pitch presentations. Develop tailored recommendations and solutions that respond to complex client needs. Use your senior client network to drive growth and account expansion. Develop thought leadership and support market-facing activity including events, roundtables and conference speaking. Client Delivery & Engagement Leadership Lead end-to-end workforce and HR transformation programmes from strategy through to implementation and benefits realisation. Act as Engagement Lead on large-scale programmes, providing senior oversight, subject matter expertise and client relationship management. Manage governance, risk, financial performance and stakeholder alignment. Ensure consulting outputs are clearly aligned to scalable operational and technology-enabled delivery models. Deliver measurable outcomes for clients, including improved service performance, cost reduction, workforce effectiveness and sustainable change. Practice Development & Leadership Build and grow a differentiated People & HR Transformation consulting practice. Develop integrated offerings that combine advisory, technology, operational delivery and AI-enabled transformation. Create reusable assets, methodologies and thought leadership. Recruit, coach and develop consulting talent. Lead performance management, capability building and team development. Own revenue, margin and utilisation targets for the practice. Essential Skills & Experience Extensive experience leading workforce, people, HR or organisational transformation programmes. Strong consulting background or significant experience scoping and leading complex transformation in relevant sectors. Existing network of senior clients across Government, Public Sector, Financial Services, Utilities or other regulated environments. Track record of originating and closing sales, writing formal bids and leading pitch presentations. Experience designing technology-enabled solutions that address complex client problems. Experience leading AI and technology-enabled transformation programmes that deliver tangible outcomes. Experience developing consulting propositions, methodologies and go-to-market plans. Deep expertise across workforce strategy, workforce planning, HR operating models, HR shared services, HR process transformation, change management, communications and adoption. Strong commercial and financial acumen with the ability to convert client conversations into new work. Ability to lead, inspire and develop high-performing teams. Why Join? This is a rare chance to build a consulting practice from the ground up while being backed by a major, established organisation with significant scale, delivery capability, client reach and investment. You will have genuine influence over proposition development, market positioning, team growth, client strategy and revenue generation. For a senior consulting leader who wants ownership, visibility and the opportunity to build something meaningful, this is a career-defining role. SC Clearance (Desirable) Due to the nature of the client portfolio, candidates must either hold active Security Clearance (SC) or be eligible and willing to undergo SC vetting. Many engagements will involve working within sensitive Government and Public Sector environments.
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Bristol. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 06, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Bristol. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role to provide maternity cover for up to 9 months working 30 hours per week and is based at Medway Magistrates Court . Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Good communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Aug 06, 2026
Full time
Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey. This role to provide maternity cover for up to 9 months working 30 hours per week and is based at Medway Magistrates Court . Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best? If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you. What We Offer At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes: Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave Birthday Leave - an extra day off to celebrate your birthday Pension Plan - 5% employer contribution Enhanced Allowances - enhanced sick, maternity and paternity pay Exclusive Discounts - high street, holidays, gyms, entertainment, and more Financial Wellbeing Support - access to salary deducted finance and guidance Wellbeing Resources - employee assistance programme and wellbeing support EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion Sustainable Travel Schemes - Cycle to Work and season ticket loans Career Development - comprehensive training and ongoing development opportunities About the Role As the Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court. You will: Lead the delivery of the Witness Service within the court, ensuring a high-quality, safe, and consistent service for all witnesses. Line-manage Deputy Team Leaders and volunteers, supporting recruitment, training, development, performance, and wellbeing. Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals. Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards. Manage rotas, resource planning, and service coverage across the court cluster. Promote excellent communication across teams, facilitating team meetings and sharing learning. Build and maintain effective relationships with local stakeholders, including statutory and voluntary partners. Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities. Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses. This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team. You will have: A strong understanding of the criminal justice system and the impact of crime on victims and witnesses. Experience delivering services in demanding environments with a focus on customer experience and service excellence. Experience providing guidance, support, or crisis management to staff or service users. Good communication, negotiation, and advisory skills, both written and verbal. The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices. Experience gathering, analysing, and reporting information from multiple sources. Sound IT skills, including the use of Microsoft Office and case management systems. Commitment to safeguarding, equality, diversity, and inclusive practice. Additional Information The role may involve exposure to emotionally demanding situations and requires resilience. Travel across the Court cluster may be required. Occasional evening or weekend work may be necessary. An Enhanced DBS check will be required. About the Witness Service The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court. This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. About Us Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives? We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex. Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances. The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers. The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer. You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county. The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities. Key Responsibilities: • Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development. • Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation. • Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers' financial concerns. • Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement. • Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development. • Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support. • Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety. About You: • Welfare Benefits o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments. o Proven experience of providing in-depth welfare benefits advice, including complex cases. • Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role. • Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online. • Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework. • Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems. • Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided. • IT Skills: Highly competent IT skills, including experience of using databases or CRM systems. • Collaboration: Ability to work effectively with various teams and stakeholders. Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification. Appointments are subject to an appropriate Disclosure and Barring Service.
Aug 06, 2026
Full time
Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives? We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex. Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances. The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers. The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer. You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county. The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities. Key Responsibilities: • Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development. • Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation. • Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers' financial concerns. • Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement. • Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development. • Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support. • Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety. About You: • Welfare Benefits o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments. o Proven experience of providing in-depth welfare benefits advice, including complex cases. • Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role. • Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online. • Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework. • Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems. • Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided. • IT Skills: Highly competent IT skills, including experience of using databases or CRM systems. • Collaboration: Ability to work effectively with various teams and stakeholders. Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification. Appointments are subject to an appropriate Disclosure and Barring Service.
Job Title: Entry Level IT Support Engineer - IT in Primary Schools Location: Watford (Hertfordshire) Salary: 24K - 29K dependent on experience, knowledge and skills Job type: Full Time / Permanent Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area. About Con Ed Ltd: Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth. Job Description: As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems. Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations. We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis. The person we are looking for: Has a genuine interest and enthusiasm for technology Enjoys helping other people and is prepared to go 'the extra mile' Has excellent communication and listening skills Has strong time-management skills and the ability to set priorities Is inquisitive and keen to learn Can take direction and work both independently and with team members Has good diagnostic skills, a methodical approach and attention to detail Experience in IT Support is a definite plus Location: Onsite at schools in and around Watford (Hertfordshire) Some support tasks can be carried out from home The ideal candidate will live within 15 miles of Watford 'Must Have' Practical Requirements: Own car Full clean driving licence Eligible to work in the UK We must be able obtain DBS check for all successful applicants You must be able to provide a clear Disqualification Declaration DIY skills a definite plus Technical Requirements: We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided. Basic Requirements: Windows 10/11 professional Windows Server 2019/2022/2025 Active Directory and Group Policy General office applications (E.g., MS Office) PC Hardware knowledge (replacing hard drives, power supplies etc.) Printing Networks (wired and wireless) Software installation Interactive whiteboards/projectors Installation, configuration, and maintenance of the above Desirable Skills: Scripted installations Visual basic programming PowerShell Google G-Suite Apple IOS and app management MS Office 365 The Rewards: Enjoying the feeling of 'making a difference' Learning new skills and keeping abreast of the latest technology Appreciate a challenge and working for a growing business Being a key member of a dedicated team with exceptionally helpful colleagues Varied and friendly work environment Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest Salary dependent on experience, knowledge, and skills Salary reviewed annually in line with performance and business conditions. Discretionary Performance Bonus Scheme 25 days holidays (plus 8 bank holidays) p.a. (Full-time) How to apply: This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV. Unfortunately, we cannot consider applications from anyone not currently living in the UK. If this role sounds like you and you have access to your own vehicle, please apply now! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Service Desk Technician, 1st Line Helpdesk Engineer may also be considered.
Aug 06, 2026
Full time
Job Title: Entry Level IT Support Engineer - IT in Primary Schools Location: Watford (Hertfordshire) Salary: 24K - 29K dependent on experience, knowledge and skills Job type: Full Time / Permanent Please note - Reliable access to a vehicle is essential to be eligible for consideration in this field-based support role. You will be required to travel to sites primarily in the South West Herts area. About Con Ed Ltd: Con Ed is an award winning, successful, small Watford-based business. For the last 20 years, we have been supplying IT Support and Managed Services to primary schools in the area. Our team provides trusted IT management and technical support to over 50 schools, and we are expanding through reputation and word of mouth. Job Description: As a Junior IT Support Engineer, you would be carrying out all aspects of IT support for local primary schools. This would be onsite, as well as remotely and via phone/email. The role involves monitoring and maintaining computer systems and networks, installing and configuring hardware, diagnosing hardware and software faults and solving technical and applications problems. Another vital part of the job is to develop and maintain a close relationship to our customers. This is a full-time position, visiting 2 to 3 schools daily during term time. Some work can be carried out from home. During school holidays, we work on large projects and installations. We are open to applications from candidates seeking term-time working. Salary will be paid on a pro-rata basis. The person we are looking for: Has a genuine interest and enthusiasm for technology Enjoys helping other people and is prepared to go 'the extra mile' Has excellent communication and listening skills Has strong time-management skills and the ability to set priorities Is inquisitive and keen to learn Can take direction and work both independently and with team members Has good diagnostic skills, a methodical approach and attention to detail Experience in IT Support is a definite plus Location: Onsite at schools in and around Watford (Hertfordshire) Some support tasks can be carried out from home The ideal candidate will live within 15 miles of Watford 'Must Have' Practical Requirements: Own car Full clean driving licence Eligible to work in the UK We must be able obtain DBS check for all successful applicants You must be able to provide a clear Disqualification Declaration DIY skills a definite plus Technical Requirements: We are looking for someone to be able to make an immediate contribution, ideally with some experience in IT Support, however, initial training will be provided. Basic Requirements: Windows 10/11 professional Windows Server 2019/2022/2025 Active Directory and Group Policy General office applications (E.g., MS Office) PC Hardware knowledge (replacing hard drives, power supplies etc.) Printing Networks (wired and wireless) Software installation Interactive whiteboards/projectors Installation, configuration, and maintenance of the above Desirable Skills: Scripted installations Visual basic programming PowerShell Google G-Suite Apple IOS and app management MS Office 365 The Rewards: Enjoying the feeling of 'making a difference' Learning new skills and keeping abreast of the latest technology Appreciate a challenge and working for a growing business Being a key member of a dedicated team with exceptionally helpful colleagues Varied and friendly work environment Where it is in line with our business needs, we encourage and support members of our team to develop in other areas of their personal interest Salary dependent on experience, knowledge, and skills Salary reviewed annually in line with performance and business conditions. Discretionary Performance Bonus Scheme 25 days holidays (plus 8 bank holidays) p.a. (Full-time) How to apply: This position requires excellent communication skills; therefore, we will only review CVs from candidates that send a short cover letter and their CV. Unfortunately, we cannot consider applications from anyone not currently living in the UK. If this role sounds like you and you have access to your own vehicle, please apply now! Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Assistant, IT Support, 1st Line Technical Support Advisor, 1st Line Technical Support Analyst, IT Technician, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Service Desk Technician, 1st Line Helpdesk Engineer may also be considered.
We have an exciting contract opportunity working for Financial services client based in Manchester. DESCRIPTION: Ready to be at the heart of European dealer finance? Join our dynamic Wholesale team, a crucial part of clientsBank plc, where we play a pivotal role in empowering Dealers across the UK, Ireland, France, Italy, and Spain. We provide essential financial products that fuel sales and growth in these key markets. This isn't just an admin role; it's a chance to be the friendly, expert face of our clients international dealer network. Our team is fast-paced, highly collaborative, and deeply committed to delivering exceptional service and satisfaction. What You'll Be Doing (Think Impact, Not Just Tasks!): As a Multi-Market Wholesale Administrator, you'll be a central figure, managing key financial processes and building relationships across borders. Your day will be varied and engaging, involving: Being the Go-To Expert: You'll be the first point of contact for queries from dealers, internal teams (like Ford Motor Company or National Sales Companies, FCGBC our supporting team based in India, colleagues based in European Locations), and external partners across your assigned markets, using your excellent language skills daily via phone, email, and messaging. Navigating Multi-Market Operations: Taking ownership of diverse wholesale tasks specific to our multi-market remit, ensuring smooth operations across different regions. Mastering Financial Control: Diving into the core of dealer finance by accurately managing debt control, handling daily collections, and expertly clearing and reconciling payments on our in-house systems. This includes resolving tricky unapplied suspense items. Supporting Dealer Flexibility: Processing settlements, clearances, exposures, and handling rewrites on an ad-hoc basis to support dealer financial needs. Collaborating Across Teams: Lending your expertise and support to other business centre teams within our Manchester Business Centre (MBC), FCGBC, Wholesale, and Dealer Credit operations whenever needed. Driving Improvement & Knowledge Sharing: Actively contributing to projects like Global Optimisation, assisting with knowledge transfer documentation, providing training support to the FCGBC team, and conducting quality checks to help us continuously improve the service we offer our dealers. Tackling Projects: Getting involved in assigned projects, in Wholesale or supporting our Major Daily Rental Operations (MDRO), aimed at enhancing our service proposition to the dealer network. Being a Team Player: Stepping in to support your colleagues by learning and covering all MBC Wholesale and MDRO tasks for all markets, especially during periods of absence. Contributing Ad Hoc: Taking on additional reporting and assignments as required to support the team and ongoing initiatives, including new system launches. What You'll Bring (Your Skills & Experience): Language Powerhouse: Excellent verbal and written business-level language skills in English and French. Skills in one of the other required Business languages is a plus (Italian or Spanish). You'll be using these daily to communicate effectively with our customers and partners. Customer Champion: A genuinely positive and proactive approach to providing outstanding customer/dealer service, taking full accountability for resolving queries or knowing when and how to escalate effectively. Reliable & Efficient: Confidence in managing your workload and meeting deadlines with minimal supervision, always maintaining high levels of quality and efficiency. Eager Learner: A proven ability to quickly acquire and apply new knowledge and skills, thriving on on-the-job training opportunities. Collaborative Communicator: Excellent interpersonal skills and the ability to communicate clearly and effectively with a wide range of people. Resilient Team Player: You demonstrate a strong focus on delivering results, you're a valued contributor to the team, and you show resilience and adaptability, achieving objectives even when faced with challenges. Flexible & Adaptable: Comfortable working in an ever-changing environment where priorities may shift. Customer Advocate: A clear understanding of what the fair treatment of customers means and a commitment to ensuring this is consistently applied in your work. SKILLS REQUIRED: Why Join Our Team? You'll be part of a supportive and dynamic team environment within FCE Bank plc, an organisation committed to providing a working environment that meets both business and individual needs. Learning & Development: Mandatory Banking, Compliance, and Fair Treatment of Customers training will be provided to ensure you have all the tools you need to succeed. Hybrid Working: This position is based in our MBC, offering a hybrid working model. You'll be expected to attend the MBC for 3 days a week, with flexibility on which days according to business requirements after training completed. Unique Schedule: Our Wholesale team operates between 08:15 and 16:30 Monday to Friday. Your specific shift will be aligned with the telephone operating hours for the language markets you support and overall business needs. European Focus: You'll sometimes be required to work on UK bank holidays that are not bank holidays in Europe. Don't worry, a day off in lieu will be granted for any UK bank holiday worked! Growth Potential: Reporting to the Wholesale Team Leader, this role offers the potential to rotate into other roles of the same grade within the MBC, providing opportunities to broaden your experience. ADDITIONAL INFORMATION: We're looking to fill this position as soon as possible, with the following details: Candidates ideally need to start by 17th August 2026 Location: Hybrid (minimum 3 days per week in the office could be 5 days to begin for training purposes) If you want to know more about this exciting opportunitu please APPLY NOW
Aug 06, 2026
Contractor
We have an exciting contract opportunity working for Financial services client based in Manchester. DESCRIPTION: Ready to be at the heart of European dealer finance? Join our dynamic Wholesale team, a crucial part of clientsBank plc, where we play a pivotal role in empowering Dealers across the UK, Ireland, France, Italy, and Spain. We provide essential financial products that fuel sales and growth in these key markets. This isn't just an admin role; it's a chance to be the friendly, expert face of our clients international dealer network. Our team is fast-paced, highly collaborative, and deeply committed to delivering exceptional service and satisfaction. What You'll Be Doing (Think Impact, Not Just Tasks!): As a Multi-Market Wholesale Administrator, you'll be a central figure, managing key financial processes and building relationships across borders. Your day will be varied and engaging, involving: Being the Go-To Expert: You'll be the first point of contact for queries from dealers, internal teams (like Ford Motor Company or National Sales Companies, FCGBC our supporting team based in India, colleagues based in European Locations), and external partners across your assigned markets, using your excellent language skills daily via phone, email, and messaging. Navigating Multi-Market Operations: Taking ownership of diverse wholesale tasks specific to our multi-market remit, ensuring smooth operations across different regions. Mastering Financial Control: Diving into the core of dealer finance by accurately managing debt control, handling daily collections, and expertly clearing and reconciling payments on our in-house systems. This includes resolving tricky unapplied suspense items. Supporting Dealer Flexibility: Processing settlements, clearances, exposures, and handling rewrites on an ad-hoc basis to support dealer financial needs. Collaborating Across Teams: Lending your expertise and support to other business centre teams within our Manchester Business Centre (MBC), FCGBC, Wholesale, and Dealer Credit operations whenever needed. Driving Improvement & Knowledge Sharing: Actively contributing to projects like Global Optimisation, assisting with knowledge transfer documentation, providing training support to the FCGBC team, and conducting quality checks to help us continuously improve the service we offer our dealers. Tackling Projects: Getting involved in assigned projects, in Wholesale or supporting our Major Daily Rental Operations (MDRO), aimed at enhancing our service proposition to the dealer network. Being a Team Player: Stepping in to support your colleagues by learning and covering all MBC Wholesale and MDRO tasks for all markets, especially during periods of absence. Contributing Ad Hoc: Taking on additional reporting and assignments as required to support the team and ongoing initiatives, including new system launches. What You'll Bring (Your Skills & Experience): Language Powerhouse: Excellent verbal and written business-level language skills in English and French. Skills in one of the other required Business languages is a plus (Italian or Spanish). You'll be using these daily to communicate effectively with our customers and partners. Customer Champion: A genuinely positive and proactive approach to providing outstanding customer/dealer service, taking full accountability for resolving queries or knowing when and how to escalate effectively. Reliable & Efficient: Confidence in managing your workload and meeting deadlines with minimal supervision, always maintaining high levels of quality and efficiency. Eager Learner: A proven ability to quickly acquire and apply new knowledge and skills, thriving on on-the-job training opportunities. Collaborative Communicator: Excellent interpersonal skills and the ability to communicate clearly and effectively with a wide range of people. Resilient Team Player: You demonstrate a strong focus on delivering results, you're a valued contributor to the team, and you show resilience and adaptability, achieving objectives even when faced with challenges. Flexible & Adaptable: Comfortable working in an ever-changing environment where priorities may shift. Customer Advocate: A clear understanding of what the fair treatment of customers means and a commitment to ensuring this is consistently applied in your work. SKILLS REQUIRED: Why Join Our Team? You'll be part of a supportive and dynamic team environment within FCE Bank plc, an organisation committed to providing a working environment that meets both business and individual needs. Learning & Development: Mandatory Banking, Compliance, and Fair Treatment of Customers training will be provided to ensure you have all the tools you need to succeed. Hybrid Working: This position is based in our MBC, offering a hybrid working model. You'll be expected to attend the MBC for 3 days a week, with flexibility on which days according to business requirements after training completed. Unique Schedule: Our Wholesale team operates between 08:15 and 16:30 Monday to Friday. Your specific shift will be aligned with the telephone operating hours for the language markets you support and overall business needs. European Focus: You'll sometimes be required to work on UK bank holidays that are not bank holidays in Europe. Don't worry, a day off in lieu will be granted for any UK bank holiday worked! Growth Potential: Reporting to the Wholesale Team Leader, this role offers the potential to rotate into other roles of the same grade within the MBC, providing opportunities to broaden your experience. ADDITIONAL INFORMATION: We're looking to fill this position as soon as possible, with the following details: Candidates ideally need to start by 17th August 2026 Location: Hybrid (minimum 3 days per week in the office could be 5 days to begin for training purposes) If you want to know more about this exciting opportunitu please APPLY NOW
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Aug 05, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
This management / leadership job role is with a flexible, modern and popular accountancy practice, based in Derby, who can ultimately create a tailored job to the person that they hire, regardless of what level they are. This is a key hire at a senior grade for this firm. Based in very nice offices, they have great people, a very friendly and flexible working culture based around doing high quality work for clients and balancing work with life for employees. They are trying to blend the best parts of working for a big firm with the flexibility, individual career focus and support associated with a good, smaller firm. Hybrid working, full time or part time and great benefits, plus real flexibility. Career opportunity brief and objectives: This firm are now looking for an experienced senior leader who can help the firm develop and grow you might be an experienced Tax Advisor or Accountant looking for the next role, or someone with good advisory experience. The firm are looking for someone who can help a growing business perform at a high level, develop its people and continue to grow without losing the warmth, personality and values. You ll bring structure, commercial thinking, accountability and calm leadership. You ll help us focus on the right priorities, make better decisions and ensure that the business keeps moving forward. BENEFITS INCLUDE: Hybrid working Influence over the direction of the business The opportunity to shape your role A supportive, values-led leadership team Genuine autonomy and responsibility Professional development and coaching Wellbeing support Regular team events and celebrations The chance to play a central part in the next chapter of an ambitious business Flexible working / hybrid working 38 days holiday with a shut down over Christmas Commission scheme Bonus scheme Pension scheme Training opportunities and career development Mobile phone and laptop Regular social events Salary sacrifice electric car schemes Car parking The opportunity This is a broad and influential leadership role. You ll help shape how this firm operates, how people are supported and how they deliver consistently for clients. You ll be able to look at the bigger picture, but happy to get involved when something needs fixing. Your role is likely to include: Turning strategy into clear priorities, plans and measurable actions Leading and developing Accountants into leaders Strengthening financial performance Improving systems, processes and ways of working Supporting recruitment, progression and succession planning Using management information and KPIs to inform decisions Identifying risks, blockers and opportunities Protecting and strengthening the client experience Helping the business grow sustainably and profitably Collaborate with our existing senior leadership team Constructively challenge decisions and ideas You may currently be working as a: Practice Manager Manager to Senior Manager / Director, within an accountancy or professional-services business Senior Manager within tax
Aug 05, 2026
Full time
This management / leadership job role is with a flexible, modern and popular accountancy practice, based in Derby, who can ultimately create a tailored job to the person that they hire, regardless of what level they are. This is a key hire at a senior grade for this firm. Based in very nice offices, they have great people, a very friendly and flexible working culture based around doing high quality work for clients and balancing work with life for employees. They are trying to blend the best parts of working for a big firm with the flexibility, individual career focus and support associated with a good, smaller firm. Hybrid working, full time or part time and great benefits, plus real flexibility. Career opportunity brief and objectives: This firm are now looking for an experienced senior leader who can help the firm develop and grow you might be an experienced Tax Advisor or Accountant looking for the next role, or someone with good advisory experience. The firm are looking for someone who can help a growing business perform at a high level, develop its people and continue to grow without losing the warmth, personality and values. You ll bring structure, commercial thinking, accountability and calm leadership. You ll help us focus on the right priorities, make better decisions and ensure that the business keeps moving forward. BENEFITS INCLUDE: Hybrid working Influence over the direction of the business The opportunity to shape your role A supportive, values-led leadership team Genuine autonomy and responsibility Professional development and coaching Wellbeing support Regular team events and celebrations The chance to play a central part in the next chapter of an ambitious business Flexible working / hybrid working 38 days holiday with a shut down over Christmas Commission scheme Bonus scheme Pension scheme Training opportunities and career development Mobile phone and laptop Regular social events Salary sacrifice electric car schemes Car parking The opportunity This is a broad and influential leadership role. You ll help shape how this firm operates, how people are supported and how they deliver consistently for clients. You ll be able to look at the bigger picture, but happy to get involved when something needs fixing. Your role is likely to include: Turning strategy into clear priorities, plans and measurable actions Leading and developing Accountants into leaders Strengthening financial performance Improving systems, processes and ways of working Supporting recruitment, progression and succession planning Using management information and KPIs to inform decisions Identifying risks, blockers and opportunities Protecting and strengthening the client experience Helping the business grow sustainably and profitably Collaborate with our existing senior leadership team Constructively challenge decisions and ideas You may currently be working as a: Practice Manager Manager to Senior Manager / Director, within an accountancy or professional-services business Senior Manager within tax
Client Support Advisor Wolverhampton, WV10 9LE 26,520 rising to 27,040 following successful completion of training Permanent Office based Monday to Friday Full-time applications are welcome, and we are also happy to consider two part-time candidates looking for a job share. Looking for more than just another customer service job? We don't simply answer telephones. We become a genuine extension of our clients' businesses, making sure every caller receives the warm, professional and helpful service our clients would give themselves. Every day is different. One minute you'll be managing a busy diary for a business consultant, the next you'll be booking appointments for a physiotherapy clinic, supporting an IT or telecoms company, or helping a financial services or property business look after its customers. If you enjoy talking to people, thrive in a busy environment and take pride in getting the details right, we'd love to hear from you. About us Established in 2007, we now support more than 300 businesses across the UK with professional telephone answering and virtual PA services. We're proud of the team we've built. Our longest-serving team member has been with us for over 18 years, several others for more than 10 years, and many have built long-term careers here. We believe in supporting our people, recognising potential and promoting from within whenever possible. You'll also be sharing the office with Looby Loo, our resident Cockapoo and unofficial head of workplace wellbeing. The Client Support Advisor role You'll become a trusted extension of our clients' businesses, delivering exceptional service on every call. Your responsibilities will include: Answering calls professionally on behalf of multiple clients Managing diaries and booking appointments accurately Taking detailed messages and forwarding them promptly by email and WhatsApp Representing each client with confidence, warmth and professionalism Prioritising urgent enquiries while maintaining excellent service standards Using Microsoft 365, Google Workspace, Capsule CRM and bespoke software Managing several tasks and priorities in a busy office environment Working as part of a friendly and supportive office team About you You'll have: Proven experience in a customer service, reception or telephone-based role An excellent telephone manner and strong spoken and written English Excellent organisation, accuracy and attention to detail Confidence using computer systems and learning new software The ability to stay calm and organised while juggling different priorities A genuine passion for delivering outstanding customer service What's in it for you as a Client Support Advisor Full-time opportunity, with two part-time job-share applications also welcome Competitive salary with progression following successful completion of training 36 days' holiday including Bank Holidays Annual leave that can be booked by the hour Company pension Paid 30-minute lunch break Free on-site parking Structured training and ongoing support Genuine career progression, including promotion opportunities from within A friendly, supportive working environment One of our recent apprentices has successfully completed their apprenticeship and is already being fast-tracked into a senior role, demonstrating our commitment to developing our people. Recruitment process We're a values-led business, so as part of our recruitment process you'll be invited to complete a short values assessment. This is a fully office-based role at Wolverhampton, WV10 9LE. Applicants must already have the right to work in the UK. Sponsorship is not available. Apply today for this Client Support Advisor opportunity If you're looking for a varied role where you'll make a real difference to businesses across the UK and become part of a supportive team, we'd love to hear from you. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Aug 05, 2026
Full time
Client Support Advisor Wolverhampton, WV10 9LE 26,520 rising to 27,040 following successful completion of training Permanent Office based Monday to Friday Full-time applications are welcome, and we are also happy to consider two part-time candidates looking for a job share. Looking for more than just another customer service job? We don't simply answer telephones. We become a genuine extension of our clients' businesses, making sure every caller receives the warm, professional and helpful service our clients would give themselves. Every day is different. One minute you'll be managing a busy diary for a business consultant, the next you'll be booking appointments for a physiotherapy clinic, supporting an IT or telecoms company, or helping a financial services or property business look after its customers. If you enjoy talking to people, thrive in a busy environment and take pride in getting the details right, we'd love to hear from you. About us Established in 2007, we now support more than 300 businesses across the UK with professional telephone answering and virtual PA services. We're proud of the team we've built. Our longest-serving team member has been with us for over 18 years, several others for more than 10 years, and many have built long-term careers here. We believe in supporting our people, recognising potential and promoting from within whenever possible. You'll also be sharing the office with Looby Loo, our resident Cockapoo and unofficial head of workplace wellbeing. The Client Support Advisor role You'll become a trusted extension of our clients' businesses, delivering exceptional service on every call. Your responsibilities will include: Answering calls professionally on behalf of multiple clients Managing diaries and booking appointments accurately Taking detailed messages and forwarding them promptly by email and WhatsApp Representing each client with confidence, warmth and professionalism Prioritising urgent enquiries while maintaining excellent service standards Using Microsoft 365, Google Workspace, Capsule CRM and bespoke software Managing several tasks and priorities in a busy office environment Working as part of a friendly and supportive office team About you You'll have: Proven experience in a customer service, reception or telephone-based role An excellent telephone manner and strong spoken and written English Excellent organisation, accuracy and attention to detail Confidence using computer systems and learning new software The ability to stay calm and organised while juggling different priorities A genuine passion for delivering outstanding customer service What's in it for you as a Client Support Advisor Full-time opportunity, with two part-time job-share applications also welcome Competitive salary with progression following successful completion of training 36 days' holiday including Bank Holidays Annual leave that can be booked by the hour Company pension Paid 30-minute lunch break Free on-site parking Structured training and ongoing support Genuine career progression, including promotion opportunities from within A friendly, supportive working environment One of our recent apprentices has successfully completed their apprenticeship and is already being fast-tracked into a senior role, demonstrating our commitment to developing our people. Recruitment process We're a values-led business, so as part of our recruitment process you'll be invited to complete a short values assessment. This is a fully office-based role at Wolverhampton, WV10 9LE. Applicants must already have the right to work in the UK. Sponsorship is not available. Apply today for this Client Support Advisor opportunity If you're looking for a varied role where you'll make a real difference to businesses across the UK and become part of a supportive team, we'd love to hear from you. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong click apply for full job details
Aug 05, 2026
Full time
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong click apply for full job details
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us as a Jira and Confluence Enablement Engineer at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as a Jira and Confluence Enablement Engineer you should have experience with: Administrating Jira and Confluence data Troubleshooting Problem solving, incident response and handling Customer experience Other highly valued skills include: Groovy scripting Atlassian qualification Regulatory financial experience Awareness of AWS infrastructure, EC2 Chef, Deployment Tools, GitOps This role will be based out of our Knutsford campus. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Aug 05, 2026
Full time
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role. Join us as a Jira and Confluence Enablement Engineer at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. To be successful as a Jira and Confluence Enablement Engineer you should have experience with: Administrating Jira and Confluence data Troubleshooting Problem solving, incident response and handling Customer experience Other highly valued skills include: Groovy scripting Atlassian qualification Regulatory financial experience Awareness of AWS infrastructure, EC2 Chef, Deployment Tools, GitOps This role will be based out of our Knutsford campus. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team's operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Mercedes-Benz of Northampton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Mercedes-Benz to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge / CDK would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 05, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Mercedes-Benz of Northampton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Mercedes-Benz to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge / CDK would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Solihull. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 05, 2026
Full time
About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Solihull. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Our client is a global provider of services across the creative and media industries. As the organisation continues to grow, they are investing in strengthening their People function to ensure efficient, high-quality HR support across their UK operations. This role will be providing consistent, responsive, and compliant people services on the ground in their Brighton offices, being the face of the click apply for full job details
Aug 05, 2026
Full time
Our client is a global provider of services across the creative and media industries. As the organisation continues to grow, they are investing in strengthening their People function to ensure efficient, high-quality HR support across their UK operations. This role will be providing consistent, responsive, and compliant people services on the ground in their Brighton offices, being the face of the click apply for full job details
About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes World s Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference. When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh. What you will be doing Purchasing of goods, services and resource requirements via third party Distribution chain, working with and supporting the Telco and IT Services Procurement function through supporting Sales teams ensuring that each transaction provides best value, compliance, on-time delivery and on-time supplier invoice payments. Responsible for day-to-day delivery of accurate and efficient procurement purchasing of Resource, Hardware, Software and Services from approved suppliers across a broad portfolio Effective negotiation, compliant processing, goods receipting, on-time delivery and on-time payment of supplier invoices Manage and comply with company procurement purchasing order processes including order creation, item creation, goods receipting, back order reports, returns, resource timesheets and renewals Work collaboratively and compliantly across all Procurement teams, Sales and key stakeholders Proven experience in working with third party suppliers and distribution supply chain Arranging transport of goods and tracking orders to ensure timely delivery Coordinating inventory management with warehouse for hardware call offs Coordinating processing of engineering timesheets accurately and timely Monitoring stock and escalating to suppliers and procurement management as required Strong written and communication skills to support the Sales function Proven experience in application of attention to detail and overall diligence to identify and mitigate risk Develop and maintain internal and external relationships to become a trusted advisor Experience of inventory control, administration and processing requisitions Follow internal procurement operational process to record data Evidence additional cost savings achieved through effective negotiation at point of order to optimise margins and reduce operating costs Contribute to, maintain and accomplish team performance levels (KPI s) to consistently achieve internal departmental and business objectives Pro-active approach to all areas of responsibility Able to work as part of a team and independently Align to Ricoh s values and the department core competencies Open to undertake self-paced, supported learning and training to upskill/cross skill and maintain IT Services knowledge and experience You will ideally have Proven relevant experience in a procurement function undertaking activities associated with purchasing from distributors / third party suppliers Proven experience of clean order management and item creation processes Proven customer service experience with good interpersonal, analytical, negotiation and conflict resolution skills Excellent relationship management underpinned by being professional and confident in manner Ability to communicate effectively with internal/external stakeholders, suppliers, customers, peers, senior management and the wider business at all levels of seniority Good knowledge of the Microsoft suite (Word, Excel, Outlook), Oracle ERP system and capability to learn the use of other software applications Ability to cope with pressure and adapt to situations Analytical and problem-solving skills, able to multi-task in a fast-paced environment Good organisational and time management skills Can remain calm under pressure We are an equal opportunities employer We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward. Ready to love what you do? Apply now and help us shape what comes next.
Aug 05, 2026
Full time
About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant , are listed in the Global 100 Most Sustainable Companies , and have been named one of Forbes World s Best Employers 2025 . At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference. When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh. What you will be doing Purchasing of goods, services and resource requirements via third party Distribution chain, working with and supporting the Telco and IT Services Procurement function through supporting Sales teams ensuring that each transaction provides best value, compliance, on-time delivery and on-time supplier invoice payments. Responsible for day-to-day delivery of accurate and efficient procurement purchasing of Resource, Hardware, Software and Services from approved suppliers across a broad portfolio Effective negotiation, compliant processing, goods receipting, on-time delivery and on-time payment of supplier invoices Manage and comply with company procurement purchasing order processes including order creation, item creation, goods receipting, back order reports, returns, resource timesheets and renewals Work collaboratively and compliantly across all Procurement teams, Sales and key stakeholders Proven experience in working with third party suppliers and distribution supply chain Arranging transport of goods and tracking orders to ensure timely delivery Coordinating inventory management with warehouse for hardware call offs Coordinating processing of engineering timesheets accurately and timely Monitoring stock and escalating to suppliers and procurement management as required Strong written and communication skills to support the Sales function Proven experience in application of attention to detail and overall diligence to identify and mitigate risk Develop and maintain internal and external relationships to become a trusted advisor Experience of inventory control, administration and processing requisitions Follow internal procurement operational process to record data Evidence additional cost savings achieved through effective negotiation at point of order to optimise margins and reduce operating costs Contribute to, maintain and accomplish team performance levels (KPI s) to consistently achieve internal departmental and business objectives Pro-active approach to all areas of responsibility Able to work as part of a team and independently Align to Ricoh s values and the department core competencies Open to undertake self-paced, supported learning and training to upskill/cross skill and maintain IT Services knowledge and experience You will ideally have Proven relevant experience in a procurement function undertaking activities associated with purchasing from distributors / third party suppliers Proven experience of clean order management and item creation processes Proven customer service experience with good interpersonal, analytical, negotiation and conflict resolution skills Excellent relationship management underpinned by being professional and confident in manner Ability to communicate effectively with internal/external stakeholders, suppliers, customers, peers, senior management and the wider business at all levels of seniority Good knowledge of the Microsoft suite (Word, Excel, Outlook), Oracle ERP system and capability to learn the use of other software applications Ability to cope with pressure and adapt to situations Analytical and problem-solving skills, able to multi-task in a fast-paced environment Good organisational and time management skills Can remain calm under pressure We are an equal opportunities employer We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward. Ready to love what you do? Apply now and help us shape what comes next.
Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay : 14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: 14th September 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Training : For your first 7-8 weeks you will receive a thorough training programme focussed on getting you prepared for supporting customers. Training will be Mon-Fri 9-5, and will be based from our Halifax site Work From Home: After 8 weeks training you can work from home 3 days per week. After training you pick your workplace - attending either office in Halifax OR Leeds on a 2 days per week basis. What You'll Do: As a Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will be the first point of contact for customers, and will help in all kinds of issues such as: Handle customer enquiries on new and existing home insurance policies. Log new claims and provide updates throughout the claims process. Support customers with complex queries and case resolutions. Investigate and resolve complaints in line with company procedures. Explain policy decisions, including declines, cancellations, and underwriting outcomes. What We Offer: Work from home 3 days per week (after training sign off) Weekly Pay Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What We're Looking For: Crucially, you're a people person - working with your team to provide an essential service to our customers. The emotional intelligence to put yourself in the customers' shoes, ask the probing questions needed to determine how we can best meet their needs. The passion and commitment to deliver on your promises and to go above and beyond for people to ensure their policies needs are met. Adhere to processes but also be able to think creatively on your feet when required and use your judgment to do the right thing. Strong attention to detail and really great communication skills to construct written correspondence when required as well as talking to customers over the phone. Why Join Us? Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Aug 05, 2026
Seasonal
Customer Service Advisor Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you! We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands. Pay : 14.40p/hr Contract Type: Temporary Contract Length: 6 months Start Date: 14th September 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Training : For your first 7-8 weeks you will receive a thorough training programme focussed on getting you prepared for supporting customers. Training will be Mon-Fri 9-5, and will be based from our Halifax site Work From Home: After 8 weeks training you can work from home 3 days per week. After training you pick your workplace - attending either office in Halifax OR Leeds on a 2 days per week basis. What You'll Do: As a Customer Service Consultant, you'll be taking customer calls and doing your best to help them with our products, taking time to understand what matters to them. You will be the first point of contact for customers, and will help in all kinds of issues such as: Handle customer enquiries on new and existing home insurance policies. Log new claims and provide updates throughout the claims process. Support customers with complex queries and case resolutions. Investigate and resolve complaints in line with company procedures. Explain policy decisions, including declines, cancellations, and underwriting outcomes. What We Offer: Work from home 3 days per week (after training sign off) Weekly Pay Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What We're Looking For: Crucially, you're a people person - working with your team to provide an essential service to our customers. The emotional intelligence to put yourself in the customers' shoes, ask the probing questions needed to determine how we can best meet their needs. The passion and commitment to deliver on your promises and to go above and beyond for people to ensure their policies needs are met. Adhere to processes but also be able to think creatively on your feet when required and use your judgment to do the right thing. Strong attention to detail and really great communication skills to construct written correspondence when required as well as talking to customers over the phone. Why Join Us? Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Company Description About FRP FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview You will join our Forensic Services team in Birmingham, supporting a wide range of forensic accounting and investigation assignments. This role offers the opportunity to develop your forensic skills, gain exposure to high-profile cases, and collaborate with colleagues from all lines of service, in particular with our Forensic Technology, Restructuring, and Contentious Insolvency teams. Key Responsibilities Performing forensic accounting and investigative analysis, and writing up results and findings Reviewing and identifying relevant documents for investigations Performing peer verification and quality control procedures Assisting with report writing, preparation of appendices and exhibits Participating in marketing and networking activities, including preparation of materials Assisting with project administration including client take-on, WIP review and billing Collaborating with colleagues in Forensic Technology, Restructuring and Contentious Insolvency teams Adopting a flexible approach to working Qualifications Minimum Qualified accountant with minimum 2 years' practical accounting and audit experience Fluency in English with excellent written and oral communication skills Professional, positive attitude and a self-starter Flexible approach to working Demonstrable interest in forensic accounting or litigation support Essential Analytical and inquisitive mind set Proficient with Excel and Word Attention to detail Enthusiastic and a good sense of humour Able to communicate effectively with all levels of the team Comfortable in dealing directly with clients Willingness to travel to other FRP or client locations as required Desirable Data analytics skills Knowledge of insolvency proceedings and litigation Familiarity with AI tools Experience in use of Relativity One or other document review platforms Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Aug 05, 2026
Full time
Company Description About FRP FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview You will join our Forensic Services team in Birmingham, supporting a wide range of forensic accounting and investigation assignments. This role offers the opportunity to develop your forensic skills, gain exposure to high-profile cases, and collaborate with colleagues from all lines of service, in particular with our Forensic Technology, Restructuring, and Contentious Insolvency teams. Key Responsibilities Performing forensic accounting and investigative analysis, and writing up results and findings Reviewing and identifying relevant documents for investigations Performing peer verification and quality control procedures Assisting with report writing, preparation of appendices and exhibits Participating in marketing and networking activities, including preparation of materials Assisting with project administration including client take-on, WIP review and billing Collaborating with colleagues in Forensic Technology, Restructuring and Contentious Insolvency teams Adopting a flexible approach to working Qualifications Minimum Qualified accountant with minimum 2 years' practical accounting and audit experience Fluency in English with excellent written and oral communication skills Professional, positive attitude and a self-starter Flexible approach to working Demonstrable interest in forensic accounting or litigation support Essential Analytical and inquisitive mind set Proficient with Excel and Word Attention to detail Enthusiastic and a good sense of humour Able to communicate effectively with all levels of the team Comfortable in dealing directly with clients Willingness to travel to other FRP or client locations as required Desirable Data analytics skills Knowledge of insolvency proceedings and litigation Familiarity with AI tools Experience in use of Relativity One or other document review platforms Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Job Title: Physical Security Advisor - SC Location: Will cover the north region: Darlington, Manchester, Sheffield. Ideally that region located. Hybrid role, 3 days in office. Contract Duration: 6 Months Daily Rate: £550/day (Umbrella Maximum) IR35 Status: Inside Security Clearance: SC Key Responsibilities: Provide expert advice on Physical Security Provide Stakeholder Advice: Deliver security advice and actionable recommendations to colleagues, ensuring clients are proactively informed if impacted. Communicate Threat and Risk: Work with client departments to identify emerging threats and risks at site level Operational Requirements: Drive the development of Operational Requirements (OR) to accurately inform security posturing. Providing Security Awareness: Educating staff, supply chain, and stakeholders on security culture, threats, and risks. Conduct risk assessments in the local environment, extracting insights to provide an informed opinion on Physical Security risks and the adequacy of controls in place Execute Core Assessments: Act as the operational lead for executing formal Threat and Vulnerability Assessments and reviewing local security layers to formally document what controls are or are not in place and why. Risk Register: Build, maintain, and support the mitigation of the Risk Register. Asset Tracking: Maintain local Site Security Asset Registers to ensure clear visibility of physical infrastructure. Infrastructure Maintenance: Manage physical security system deficiencies by tracking Work Orders (WO) for equipment faults and ensuring mitigation is in place Align with relevant regulation, policy and standards to provide proportional, practical advice, tailored to the local environment, and advise on any residual risk Policy & Procedure: Produce local Site Security Procedures in line with Security Policies. Security Management: Create the Site Security Management Plan (SSMP) and review Supply Chain site documentation for alignment. Corporate Strategy: Align activities with Organisational Policies Project Integration: Partner on new projects Monitor the efficiency and effectiveness of the Physical Security processes across the organisation, and make recommendations for continual improvement Continuous Learning: Lead post-incident reviews to capture lessons learned and author formal post-incident security reports. Trend Analysis: Analyse incident and breach data to identify operational trends, communicating insights to drive continual improvement. Supplier Posture: Review supply chain to ensure efficient and effective delivery of services. Audit & Exercise Collaboration: Support the Assurance team Maintain awareness of current and emerging technologies and their impact on existing security practices Education and Awareness: Take personal responsibility to stay updated on emerging technologies, evolving security strategies, and National Authority Guidance to assess and adapt existing security practices. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. We are looking for someone with a security background and who can demonstrate the ability to conduct site assessments and mitigate risks identified. You should be able to communicate with multiple stakeholders and be a self-motivated individual capable of working both individually and as part of a team. Ideally, we are looking for someone that demonstrates continual learning through an association and membership with an organisation such as the Security Institute. Essential criteria: Experience in conducting security assessments Experience of working in a multi-client service organisation The ability to interpret and understand business needs of clients in order to build positive relationships Working collaboratively in a small team environment and in a positive manner to build trust and rapport across the organisation The ability to communicate effectively both verbally and in writing to gain support for initiatives and to enable solution implementation To work autonomously, prioritising tasks effectively in order to meet deadlines (both internal and external) and communicating progress wherever necessary Conversant with IT systems and the ability to analyse management information to inform decision making Desirable criteria: Competent in the management of clients, stakeholders and contractors Practical experience in negotiation skills that have achieved positive outcomes Commitment to continuous improvement Security Clearance: SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed)
Aug 05, 2026
Contractor
Job Title: Physical Security Advisor - SC Location: Will cover the north region: Darlington, Manchester, Sheffield. Ideally that region located. Hybrid role, 3 days in office. Contract Duration: 6 Months Daily Rate: £550/day (Umbrella Maximum) IR35 Status: Inside Security Clearance: SC Key Responsibilities: Provide expert advice on Physical Security Provide Stakeholder Advice: Deliver security advice and actionable recommendations to colleagues, ensuring clients are proactively informed if impacted. Communicate Threat and Risk: Work with client departments to identify emerging threats and risks at site level Operational Requirements: Drive the development of Operational Requirements (OR) to accurately inform security posturing. Providing Security Awareness: Educating staff, supply chain, and stakeholders on security culture, threats, and risks. Conduct risk assessments in the local environment, extracting insights to provide an informed opinion on Physical Security risks and the adequacy of controls in place Execute Core Assessments: Act as the operational lead for executing formal Threat and Vulnerability Assessments and reviewing local security layers to formally document what controls are or are not in place and why. Risk Register: Build, maintain, and support the mitigation of the Risk Register. Asset Tracking: Maintain local Site Security Asset Registers to ensure clear visibility of physical infrastructure. Infrastructure Maintenance: Manage physical security system deficiencies by tracking Work Orders (WO) for equipment faults and ensuring mitigation is in place Align with relevant regulation, policy and standards to provide proportional, practical advice, tailored to the local environment, and advise on any residual risk Policy & Procedure: Produce local Site Security Procedures in line with Security Policies. Security Management: Create the Site Security Management Plan (SSMP) and review Supply Chain site documentation for alignment. Corporate Strategy: Align activities with Organisational Policies Project Integration: Partner on new projects Monitor the efficiency and effectiveness of the Physical Security processes across the organisation, and make recommendations for continual improvement Continuous Learning: Lead post-incident reviews to capture lessons learned and author formal post-incident security reports. Trend Analysis: Analyse incident and breach data to identify operational trends, communicating insights to drive continual improvement. Supplier Posture: Review supply chain to ensure efficient and effective delivery of services. Audit & Exercise Collaboration: Support the Assurance team Maintain awareness of current and emerging technologies and their impact on existing security practices Education and Awareness: Take personal responsibility to stay updated on emerging technologies, evolving security strategies, and National Authority Guidance to assess and adapt existing security practices. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. We are looking for someone with a security background and who can demonstrate the ability to conduct site assessments and mitigate risks identified. You should be able to communicate with multiple stakeholders and be a self-motivated individual capable of working both individually and as part of a team. Ideally, we are looking for someone that demonstrates continual learning through an association and membership with an organisation such as the Security Institute. Essential criteria: Experience in conducting security assessments Experience of working in a multi-client service organisation The ability to interpret and understand business needs of clients in order to build positive relationships Working collaboratively in a small team environment and in a positive manner to build trust and rapport across the organisation The ability to communicate effectively both verbally and in writing to gain support for initiatives and to enable solution implementation To work autonomously, prioritising tasks effectively in order to meet deadlines (both internal and external) and communicating progress wherever necessary Conversant with IT systems and the ability to analyse management information to inform decision making Desirable criteria: Competent in the management of clients, stakeholders and contractors Practical experience in negotiation skills that have achieved positive outcomes Commitment to continuous improvement Security Clearance: SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed)
