Customer Returns and Administration Assistant Full-Time 40 hours per week (Monday - Friday) We are looking for a reliable Customer Returns and Administration Assistant to join our busy office admin team. Key Responsibilities Provide administrative support across operations Process and manage sales orders accurately Handle customer queries and order tracking Coordinate product returns and documentation Key Skills & Competencies Strong attention to detail and organisational skills Excellent communication and customer service skills Self-motivated with ability to work independently Proficient in Microsoft Word and Excel Desirable Experience with NetSuite or ERP systems Knowledge of warehousing, logistics or returns processes Essential Requirements Must hold a full valid driving licence Happy to travel occasionally Ideal for someone organised and customer-focused. Apply now!
Aug 17, 2026
Full time
Customer Returns and Administration Assistant Full-Time 40 hours per week (Monday - Friday) We are looking for a reliable Customer Returns and Administration Assistant to join our busy office admin team. Key Responsibilities Provide administrative support across operations Process and manage sales orders accurately Handle customer queries and order tracking Coordinate product returns and documentation Key Skills & Competencies Strong attention to detail and organisational skills Excellent communication and customer service skills Self-motivated with ability to work independently Proficient in Microsoft Word and Excel Desirable Experience with NetSuite or ERP systems Knowledge of warehousing, logistics or returns processes Essential Requirements Must hold a full valid driving licence Happy to travel occasionally Ideal for someone organised and customer-focused. Apply now!
Our Ferndown, Dorset client near West Moors is currently seeking a Senior Finance Assistant to join their growing team on a permanent basis. This role would suit someone who is seeking a meaningful impactful role within a community focused organisation. Our well-established Dorset Charity client operates across multiple industry sectors including housing, retail and leisure. This position will work closely with the Finance manager supporting core financial processes and month-end duties, with a view to making a tangible difference within the community. Our client offers a stable working environment with opportunities to strengthen your financial expertise and support socially purposeful initiatives. What will the Senior Finance Assistant role involve? Supporting the day-to-day financial transactions, including processing invoices, raising sales receipts, and reconciling accounts Assisting with month-end routines such as journal entries, accruals, and balance sheet reconciliations Maintaining financial records in accounting software, ensuring accuracy and compliance Supporting VAT returns, audit preparations, and maintaining documentation to ensure readiness for external scrutiny Identifying opportunities to improve finance processes, controls, and data quality to contribute to continuous improvement Suitable Candidate for the Senior Finance Assistant vacancy: Proficient in Accounts Payable, Accounts Receivable, and reconciliations, with experience supporting month-end processes Competent in Excel and familiar with accounting software, particularly Xero AAT qualified, studying for a finance qualification, or qualified by experience. Industry experience within a charity or not-for-profit environment, however, is not essential Strong attention to detail, organisational skills, and effective communication, with a proactive approach to problem-solving Additional benefits and information for the role of Senior Finance Assistant: Opportunity to work within a valued community organisation making a positive social impact Supportive team environment open to consider 1 or 2 days a week from home 25 days holiday + BH Salary will be dependent on experience £30,000-£34,000 CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Aug 17, 2026
Full time
Our Ferndown, Dorset client near West Moors is currently seeking a Senior Finance Assistant to join their growing team on a permanent basis. This role would suit someone who is seeking a meaningful impactful role within a community focused organisation. Our well-established Dorset Charity client operates across multiple industry sectors including housing, retail and leisure. This position will work closely with the Finance manager supporting core financial processes and month-end duties, with a view to making a tangible difference within the community. Our client offers a stable working environment with opportunities to strengthen your financial expertise and support socially purposeful initiatives. What will the Senior Finance Assistant role involve? Supporting the day-to-day financial transactions, including processing invoices, raising sales receipts, and reconciling accounts Assisting with month-end routines such as journal entries, accruals, and balance sheet reconciliations Maintaining financial records in accounting software, ensuring accuracy and compliance Supporting VAT returns, audit preparations, and maintaining documentation to ensure readiness for external scrutiny Identifying opportunities to improve finance processes, controls, and data quality to contribute to continuous improvement Suitable Candidate for the Senior Finance Assistant vacancy: Proficient in Accounts Payable, Accounts Receivable, and reconciliations, with experience supporting month-end processes Competent in Excel and familiar with accounting software, particularly Xero AAT qualified, studying for a finance qualification, or qualified by experience. Industry experience within a charity or not-for-profit environment, however, is not essential Strong attention to detail, organisational skills, and effective communication, with a proactive approach to problem-solving Additional benefits and information for the role of Senior Finance Assistant: Opportunity to work within a valued community organisation making a positive social impact Supportive team environment open to consider 1 or 2 days a week from home 25 days holiday + BH Salary will be dependent on experience £30,000-£34,000 CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Customer Service and Administration Assistant Full-Time 40 hours per week (Monday - Friday) About the Role As a key member of the Office Admin Team, you will work closely with Customer Service and Admin colleagues to ensure smooth day-to-day operations. This varied role involves supporting order processing, returns management, and customer service, while helping to maintain efficient office administration. Key Responsibilities - Provide administrative support across all areas of operations - Process and manage sales orders accurately and efficiently - Handle customer queries and ensure timely order tracking - Coordinate and manage product returns and related documentation Key Skills & Competencies - Strong attention to detail and organisational skills - Excellent communication and customer service skills - Self-motivated and able to work independently - Proficient in Microsoft Word and Excel Desirable Experience - Familiarity with NetSuite or other ERP systems - Understanding of third-party warehousing or transport logistics - Experience in B2B/B2C customer service - Knowledge of return logistics processes
Aug 17, 2026
Full time
Customer Service and Administration Assistant Full-Time 40 hours per week (Monday - Friday) About the Role As a key member of the Office Admin Team, you will work closely with Customer Service and Admin colleagues to ensure smooth day-to-day operations. This varied role involves supporting order processing, returns management, and customer service, while helping to maintain efficient office administration. Key Responsibilities - Provide administrative support across all areas of operations - Process and manage sales orders accurately and efficiently - Handle customer queries and ensure timely order tracking - Coordinate and manage product returns and related documentation Key Skills & Competencies - Strong attention to detail and organisational skills - Excellent communication and customer service skills - Self-motivated and able to work independently - Proficient in Microsoft Word and Excel Desirable Experience - Familiarity with NetSuite or other ERP systems - Understanding of third-party warehousing or transport logistics - Experience in B2B/B2C customer service - Knowledge of return logistics processes
Children's Social Worker, NRPF team, North West London Pay rate to £39.04 per hour Contract role - No Recourse to Public Funds team across Children and Adult's Services Pertemps are recruiting for an experienced Children's Social Worker in North West London. This is to work in a NRPF team - this sits within the First Response Team. To provide advice and information to NRPF residents who are experiencing or at risk of homelessness. To have a caseload of NRPF cases and provide specialist guidance and support to Housing Options Service and Social Care colleagues. To work with Legal Services, if required, to fully understand the duties and powers the Council has, as well as the limits of that support, on case-by-case basis. To support the resolution of immigration issues, working with legal representatives and the Home Office through NRPF Connect. To utilise the Councils housing contracts for emergency accommodation, and consider new alternative housing models, such as cross-subsidy housing models To support the review of Section 17 subsistence rates annually. To proactively work with asylum, refugee and domestic abuse agencies within the London Borough of Barking & Dagenham and to represent the service at meetings. You will be an experienced social worker able to work independently and to offer support to less experienced colleagues. You will have a commitment to building relationships with children, young people, and their care givers and using this approach to effect change. You will ensure that services are efficiently and effectively provided, liaising as necessary with other Council Divisions, Health, Education, Police, voluntary and independent sector providers. There is plenty of hybrid working available. Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Qualified Social Work. If you are a Social Worker and this isn't the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children's Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager
Aug 17, 2026
Contractor
Children's Social Worker, NRPF team, North West London Pay rate to £39.04 per hour Contract role - No Recourse to Public Funds team across Children and Adult's Services Pertemps are recruiting for an experienced Children's Social Worker in North West London. This is to work in a NRPF team - this sits within the First Response Team. To provide advice and information to NRPF residents who are experiencing or at risk of homelessness. To have a caseload of NRPF cases and provide specialist guidance and support to Housing Options Service and Social Care colleagues. To work with Legal Services, if required, to fully understand the duties and powers the Council has, as well as the limits of that support, on case-by-case basis. To support the resolution of immigration issues, working with legal representatives and the Home Office through NRPF Connect. To utilise the Councils housing contracts for emergency accommodation, and consider new alternative housing models, such as cross-subsidy housing models To support the review of Section 17 subsistence rates annually. To proactively work with asylum, refugee and domestic abuse agencies within the London Borough of Barking & Dagenham and to represent the service at meetings. You will be an experienced social worker able to work independently and to offer support to less experienced colleagues. You will have a commitment to building relationships with children, young people, and their care givers and using this approach to effect change. You will ensure that services are efficiently and effectively provided, liaising as necessary with other Council Divisions, Health, Education, Police, voluntary and independent sector providers. There is plenty of hybrid working available. Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Qualified Social Work. If you are a Social Worker and this isn't the role for you, contact us about other roles including IRO, BIA, MASH, LAC, Children's Social Work, Adult Social Work, Service Manager, Head of Service, Team Manager and Assistant Team Manager
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you'll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important! Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Aug 16, 2026
Full time
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. The role: As a Sales Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way! Key Responsibilities: Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing. You may be required to take on general driving duties when required. You: As a Sales Assistant, you'll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you'll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important! Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: Bonus Discounts, savings and cash back at numerous retailers Life assurance Extended family policy including maternity, paternity, additional annual leave and more Mental Health First Aiders and Employee Assistance Programme, we look out for each other Complete induction and a company that lets you grow and encourages development Financial education and loans Flexible working options A business striving to create an environment of inclusion so everyone can be their true self And more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Housing Management Assistant Location: Folkestone & Dover Contract: Temporary until September Hours: Part-time, 22-30 hours per week available We are currently recruiting for a Housing Management Assistant to support vulnerable individuals living in supported accommodation across the Folkestone and Dover areas. This is a varied, hands-on role where you will help ensure properties are safe, well-maintained, and compliant, while supporting residents and working closely with internal teams and external agencies. Key Responsibilities: Carry out regular property inspections and health & safety checks. Ensure accommodation is clean, safe, and maintained to a good standard. Report repairs and maintenance issues and liaise with contractors, landlords, and housing providers. Support new residents with tenancy sign-ups and housing-related administration. Maintain accurate records and ensure compliance with safeguarding and housing procedures. Build positive relationships with residents, colleagues, and partner agencies. Requirements: Full UK driving licence and access to your own vehicle (essential). Experience in housing management, property inspections, health & safety, or a similar role. Strong communication and organisational skills. Ability to work independently and manage a varied workload. Good IT skills and attention to detail. Experience supporting vulnerable people would be advantageous. Enhanced DBS Hours: Ideally working 30 hours per week, but could consider anything above 22.5. Can be flexible how these hours are worked within 8am to 4pm Monday to Friday. We are looking for someone who is positive, proactive, adaptable, and committed to providing a high-quality housing service. The role is subject to Disclosure and Barring Service (DBS) checks. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Aug 15, 2026
Seasonal
Housing Management Assistant Location: Folkestone & Dover Contract: Temporary until September Hours: Part-time, 22-30 hours per week available We are currently recruiting for a Housing Management Assistant to support vulnerable individuals living in supported accommodation across the Folkestone and Dover areas. This is a varied, hands-on role where you will help ensure properties are safe, well-maintained, and compliant, while supporting residents and working closely with internal teams and external agencies. Key Responsibilities: Carry out regular property inspections and health & safety checks. Ensure accommodation is clean, safe, and maintained to a good standard. Report repairs and maintenance issues and liaise with contractors, landlords, and housing providers. Support new residents with tenancy sign-ups and housing-related administration. Maintain accurate records and ensure compliance with safeguarding and housing procedures. Build positive relationships with residents, colleagues, and partner agencies. Requirements: Full UK driving licence and access to your own vehicle (essential). Experience in housing management, property inspections, health & safety, or a similar role. Strong communication and organisational skills. Ability to work independently and manage a varied workload. Good IT skills and attention to detail. Experience supporting vulnerable people would be advantageous. Enhanced DBS Hours: Ideally working 30 hours per week, but could consider anything above 22.5. Can be flexible how these hours are worked within 8am to 4pm Monday to Friday. We are looking for someone who is positive, proactive, adaptable, and committed to providing a high-quality housing service. The role is subject to Disclosure and Barring Service (DBS) checks. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Maintenance / Facilities Assistant Covering locations across Oxfordshire Up to 28,000 (including 2,000 car allowance) Full Time, Permanent We are looking for a Maintenance / facilities assistant to support the upkeep of our clients independent living schemes across a Oxfordshire. This role combines planned preventative maintenance with responsive repair work, ensuring communal areas and properties remain safe, clean and well presented. Working closely with Housing, Scheme and Facilities teams, you will provide an excellent service to residents while maintaining high standards of property care. Full UK driving licence and access to your own vehicle is essential. Key Responsibilities: Carry out minor repairs in communal areas and residents' properties. Complete planned maintenance and preventative maintenance tasks. Inspect buildings and estates, reporting and resolving maintenance issues. Maintain communal areas, including external cleaning duties. Prioritise and schedule repairs to meet service targets. Escalate larger repairs to the appropriate contractors or teams. Work closely with Scheme Managers to coordinate maintenance activities. Keep residents informed of repair progress and timescales. Identify and report Health & Safety hazards promptly. Carry out monthly estate inspections and record findings. Maintain maintenance equipment and report defects. Keep accurate records of completed work and inspections. Deliver a high standard of customer service at all times. The Ideal Candidate: Experience carrying out general building maintenance or property repairs. Knowledge of basic plumbing, carpentry, decorating and general maintenance techniques. Good understanding of Health & Safety requirements within residential or facilities environments. Strong organisational skills with the ability to manage workloads across multiple sites. Excellent communication and customer service skills. Ability to work independently while building positive relationships with colleagues and residents. Experience using handheld devices or maintenance management systems would be advantageous. COSH desirable Full UK driving licence. Personal Attributes Customer-focused with a proactive approach to problem solving. Reliable, organised and able to prioritise competing demands. Practical, hands-on and able to work using your own initiative. Positive team player with a flexible approach to supporting colleagues.
Aug 15, 2026
Full time
Maintenance / Facilities Assistant Covering locations across Oxfordshire Up to 28,000 (including 2,000 car allowance) Full Time, Permanent We are looking for a Maintenance / facilities assistant to support the upkeep of our clients independent living schemes across a Oxfordshire. This role combines planned preventative maintenance with responsive repair work, ensuring communal areas and properties remain safe, clean and well presented. Working closely with Housing, Scheme and Facilities teams, you will provide an excellent service to residents while maintaining high standards of property care. Full UK driving licence and access to your own vehicle is essential. Key Responsibilities: Carry out minor repairs in communal areas and residents' properties. Complete planned maintenance and preventative maintenance tasks. Inspect buildings and estates, reporting and resolving maintenance issues. Maintain communal areas, including external cleaning duties. Prioritise and schedule repairs to meet service targets. Escalate larger repairs to the appropriate contractors or teams. Work closely with Scheme Managers to coordinate maintenance activities. Keep residents informed of repair progress and timescales. Identify and report Health & Safety hazards promptly. Carry out monthly estate inspections and record findings. Maintain maintenance equipment and report defects. Keep accurate records of completed work and inspections. Deliver a high standard of customer service at all times. The Ideal Candidate: Experience carrying out general building maintenance or property repairs. Knowledge of basic plumbing, carpentry, decorating and general maintenance techniques. Good understanding of Health & Safety requirements within residential or facilities environments. Strong organisational skills with the ability to manage workloads across multiple sites. Excellent communication and customer service skills. Ability to work independently while building positive relationships with colleagues and residents. Experience using handheld devices or maintenance management systems would be advantageous. COSH desirable Full UK driving licence. Personal Attributes Customer-focused with a proactive approach to problem solving. Reliable, organised and able to prioritise competing demands. Practical, hands-on and able to work using your own initiative. Positive team player with a flexible approach to supporting colleagues.
Local authority in Gloucestershire are currently looking for a planned maintenance manager to join their property services team for an initial period of six months. Purpose of the role: Managing a team of surveyors, technical assistants and external contractors Overseeing the delivery of planned maintenance and capital investment programmes, ensuring projects are completed on time and within budget Managing contractor performance and ensuring works meet quality, compliance, and health and safety standards Monitoring budgets, financial performance, and programme delivery Building strong relationships with internal teams, residents, contractors, and external stakeholders Ensuring compliance with relevant housing legislation, building regulations, and organisational policies Producing reports, analysing performance data, and identifying opportunities for continuous service improvement Driving excellent customer service throughout the delivery of planned works programmes Hybrid Working 3-2 split 350 - 400 a day (inside IR35) 6 months initially - potential for extension Start ASAP If you would like to discuss this role further please apply for the role and one of the property team will call you to discuss.
Aug 15, 2026
Contractor
Local authority in Gloucestershire are currently looking for a planned maintenance manager to join their property services team for an initial period of six months. Purpose of the role: Managing a team of surveyors, technical assistants and external contractors Overseeing the delivery of planned maintenance and capital investment programmes, ensuring projects are completed on time and within budget Managing contractor performance and ensuring works meet quality, compliance, and health and safety standards Monitoring budgets, financial performance, and programme delivery Building strong relationships with internal teams, residents, contractors, and external stakeholders Ensuring compliance with relevant housing legislation, building regulations, and organisational policies Producing reports, analysing performance data, and identifying opportunities for continuous service improvement Driving excellent customer service throughout the delivery of planned works programmes Hybrid Working 3-2 split 350 - 400 a day (inside IR35) 6 months initially - potential for extension Start ASAP If you would like to discuss this role further please apply for the role and one of the property team will call you to discuss.
Are you passionate about delivering high levels of Customer Satisfaction? Do you demonstrate excellent customer service skills? Join Our Team as an Income Recovery and Compliance Assistant! Are you passionate about delivering excellent customer service? Do you have a knack for numbers and an eye for detail? If so, we have an exciting opportunity for you! Our client, a leading organisation in the housing sector, is seeking a dedicated Income Recovery and Compliance Assistant to join their dynamic team in Coventry on a temporary basis for 3 months. Role Purpose: As the Income Recovery and Compliance Assistant, you will play a vital role in providing a high-quality Income Compliance Service. Your primary focus will be on all aspects of income collection and recovery, ensuring that customers receive the support they need. Key Responsibilities: Deliver an effective debt collection service for former tenancy arrears and other debts, adhering to agreed timeframes and policies. Manage processes related to both former and current customer credit balances efficiently. Utilise your Excel skills to manipulate data and produce standard performance reports. Handle court paperwork connected to debt enforcement, ensuring accuracy and compliance. Maintain comprehensive records and case histories to support automated processes. Collaborate with external collection agencies and councils to maximise income recovery efforts. Ensure effective communication and understanding of Housing Benefit and Universal Credit information. Provide administrative support across all income-related functions and assist the team during peak periods. What We're Looking For: Excellent communication skills with a passion for ensuring high levels of customer service. Ability to write clear and effective business communications, including tailored letters to customers. A proven track record in office administration and a keen attention to detail. Proficient IT skills, especially in Microsoft Word and Excel. The ability to prioritise your workload and adapt to changing demands. A proactive attitude towards problem-solving and a hands-on approach to daily tasks. Why Join Us? Opportunity to work in a supportive and professional environment. Gain valuable experience in the housing sector and income recovery. Contribute to meaningful work that directly impacts the community. Flexible and friendly workplace culture. Contact Liam Jones on or
Aug 15, 2026
Seasonal
Are you passionate about delivering high levels of Customer Satisfaction? Do you demonstrate excellent customer service skills? Join Our Team as an Income Recovery and Compliance Assistant! Are you passionate about delivering excellent customer service? Do you have a knack for numbers and an eye for detail? If so, we have an exciting opportunity for you! Our client, a leading organisation in the housing sector, is seeking a dedicated Income Recovery and Compliance Assistant to join their dynamic team in Coventry on a temporary basis for 3 months. Role Purpose: As the Income Recovery and Compliance Assistant, you will play a vital role in providing a high-quality Income Compliance Service. Your primary focus will be on all aspects of income collection and recovery, ensuring that customers receive the support they need. Key Responsibilities: Deliver an effective debt collection service for former tenancy arrears and other debts, adhering to agreed timeframes and policies. Manage processes related to both former and current customer credit balances efficiently. Utilise your Excel skills to manipulate data and produce standard performance reports. Handle court paperwork connected to debt enforcement, ensuring accuracy and compliance. Maintain comprehensive records and case histories to support automated processes. Collaborate with external collection agencies and councils to maximise income recovery efforts. Ensure effective communication and understanding of Housing Benefit and Universal Credit information. Provide administrative support across all income-related functions and assist the team during peak periods. What We're Looking For: Excellent communication skills with a passion for ensuring high levels of customer service. Ability to write clear and effective business communications, including tailored letters to customers. A proven track record in office administration and a keen attention to detail. Proficient IT skills, especially in Microsoft Word and Excel. The ability to prioritise your workload and adapt to changing demands. A proactive attitude towards problem-solving and a hands-on approach to daily tasks. Why Join Us? Opportunity to work in a supportive and professional environment. Gain valuable experience in the housing sector and income recovery. Contribute to meaningful work that directly impacts the community. Flexible and friendly workplace culture. Contact Liam Jones on or
Are you an experienced Assistant Finance Officer, Finance Officer or Debt Recovery Officer with recent local authority experience? We are recruiting two Assistant Finance Officers to join a busy Exchequer Services team, supporting Housing Benefit Overpayment recovery and Adult Social Care debt recovery on a long-term contract. About the Role This role is ideal for candidates with strong experience in local authority finance, council debt recovery, Housing Benefit Overpayment, Adult Social Care finance, or exchequer services. You will manage recovery activity, resolve customer and stakeholder queries, maintain accurate financial records and support compliant, customer-focused debt recovery within a team environment. Key Responsibilities Manage Housing Benefit Overpayment, Adult Social Care debt, or local authority debt-recovery caseloads independently. Provide a proactive, customer-focused exchequer service to council service areas, suppliers and customers. Resolve financial queries, payment disputes, repayment issues and recovery enquiries professionally. Maintain accurate finance records, transaction details, account notes and audit trails in line with council procedures. Liaise with customers, internal teams, partner organisations, the Department for Work and Pensions and enforcement agents. Support customers and end users with finance processes, repayment arrangements, recovery action and account queries. Contribute to financial reporting, debt recovery updates and management information as required. About You The successful candidates will have recent experience in local government, council finance, or public-sector debt recovery, and the confidence to manage sensitive financial matters professionally. You should be organised, customer-focused and able to make accurate recovery decisions in line with legislation, policy and procedure. Essential Experience Minimum of three years' recent local authority, council or public sector experience in Housing Benefit Overpayment recovery or Adult Social Care debt recovery. Proven experience managing a Housing Benefit Overpayment caseload, Adult Social Care debt portfolio, financial assessment debt or care charge recovery work independently. Strong knowledge of Housing Benefit legislation, overpayment recovery regulations, recovery procedures and appropriate debt recovery action. Experience recovering charges linked to financial assessments, care charges, deferred payment agreements or Adult Social Care finance accounts. Experience liaising with customers, appointees, representatives, DWP, enforcement agents, partner organisations and internal council departments. Experience supporting vulnerable customers and handling sensitive financial conversations in a professional, compliant and customer-focused way. Essential Skills Strong Understanding of Housing Benefit Overpayment recovery methods, including PDP, DEA and BTR. Ability to assess customer circumstances, review account information and make accurate policy-led recovery decisions. Excellent customer service, communication, negotiation and stakeholder management skills. Confidence managing challenging conversations, repayment discussions, recovery queries and vulnerable customer cases. Strong organisational skills with the ability to prioritise caseloads, deadlines and competing debt recovery tasks. Good IT skills, including Microsoft Office, housing benefit systems, revenues systems, finance systems or case management systems. Basic DBS clearance is required for this Assistant Finance Officer role. Qualifications A professional qualification is not essential. Candidates studying towards a relevant finance, revenues, benefits or debt recovery qualification would be advantageous. Why Apply? This long-term Assistant Finance Officer contract offers a competitive hourly rate, the opportunity to work with a respected local authority, and the chance to apply your experience in Housing Benefit Overpayment, Adult Social Care debt recovery, and finance in a busy environment. How to Apply If you are an experienced Assistant Finance Officer, Finance Officer, Debt Recovery Officer, Housing Benefit Overpayment Officer or Adult Social Care Debt Recovery Officer with recent local authority experience, apply today with your up-to-date CV. Early applications are encouraged, as suitable candidates may be contacted quickly. Diamond Blaque is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates
Aug 15, 2026
Contractor
Are you an experienced Assistant Finance Officer, Finance Officer or Debt Recovery Officer with recent local authority experience? We are recruiting two Assistant Finance Officers to join a busy Exchequer Services team, supporting Housing Benefit Overpayment recovery and Adult Social Care debt recovery on a long-term contract. About the Role This role is ideal for candidates with strong experience in local authority finance, council debt recovery, Housing Benefit Overpayment, Adult Social Care finance, or exchequer services. You will manage recovery activity, resolve customer and stakeholder queries, maintain accurate financial records and support compliant, customer-focused debt recovery within a team environment. Key Responsibilities Manage Housing Benefit Overpayment, Adult Social Care debt, or local authority debt-recovery caseloads independently. Provide a proactive, customer-focused exchequer service to council service areas, suppliers and customers. Resolve financial queries, payment disputes, repayment issues and recovery enquiries professionally. Maintain accurate finance records, transaction details, account notes and audit trails in line with council procedures. Liaise with customers, internal teams, partner organisations, the Department for Work and Pensions and enforcement agents. Support customers and end users with finance processes, repayment arrangements, recovery action and account queries. Contribute to financial reporting, debt recovery updates and management information as required. About You The successful candidates will have recent experience in local government, council finance, or public-sector debt recovery, and the confidence to manage sensitive financial matters professionally. You should be organised, customer-focused and able to make accurate recovery decisions in line with legislation, policy and procedure. Essential Experience Minimum of three years' recent local authority, council or public sector experience in Housing Benefit Overpayment recovery or Adult Social Care debt recovery. Proven experience managing a Housing Benefit Overpayment caseload, Adult Social Care debt portfolio, financial assessment debt or care charge recovery work independently. Strong knowledge of Housing Benefit legislation, overpayment recovery regulations, recovery procedures and appropriate debt recovery action. Experience recovering charges linked to financial assessments, care charges, deferred payment agreements or Adult Social Care finance accounts. Experience liaising with customers, appointees, representatives, DWP, enforcement agents, partner organisations and internal council departments. Experience supporting vulnerable customers and handling sensitive financial conversations in a professional, compliant and customer-focused way. Essential Skills Strong Understanding of Housing Benefit Overpayment recovery methods, including PDP, DEA and BTR. Ability to assess customer circumstances, review account information and make accurate policy-led recovery decisions. Excellent customer service, communication, negotiation and stakeholder management skills. Confidence managing challenging conversations, repayment discussions, recovery queries and vulnerable customer cases. Strong organisational skills with the ability to prioritise caseloads, deadlines and competing debt recovery tasks. Good IT skills, including Microsoft Office, housing benefit systems, revenues systems, finance systems or case management systems. Basic DBS clearance is required for this Assistant Finance Officer role. Qualifications A professional qualification is not essential. Candidates studying towards a relevant finance, revenues, benefits or debt recovery qualification would be advantageous. Why Apply? This long-term Assistant Finance Officer contract offers a competitive hourly rate, the opportunity to work with a respected local authority, and the chance to apply your experience in Housing Benefit Overpayment, Adult Social Care debt recovery, and finance in a busy environment. How to Apply If you are an experienced Assistant Finance Officer, Finance Officer, Debt Recovery Officer, Housing Benefit Overpayment Officer or Adult Social Care Debt Recovery Officer with recent local authority experience, apply today with your up-to-date CV. Early applications are encouraged, as suitable candidates may be contacted quickly. Diamond Blaque is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates
Are you an experienced Purchase Ledger Senior or Accounts Payable Supervisor looking to lead a team in a fast-paced, purpose-driven finance environment? Leading a dedicated team of AP Assistants, you will oversee high-volume invoice processing, ensure robust financial controls, and drive cost recovery across Council Tax and utility expenditure for this housing association. This role is based in Liverpool city centre and pays a salary of £31,155 plus excellent benefits including generous holiday allowance, enhanced parental and sick pay, pension, health and wellbeing support. Key Responsibilities: Team Leadership: Mentor and motivate the Accounts Payable team , driving performance, wellbeing, and continuous improvement. Cost Control: Oversee Council Tax and utility payments for empty properties, actively challenging inaccurate liabilities, maximising exemptions, and recovering rebates or overpayments. Transactional Excellence: Ensure accurate, timely invoice processing and supplier reconciliations while maintaining strict audit and governance standards. Stakeholder Management: Act as the primary finance contact for Local Authorities, utility providers, and internal housing, asset, and void teams. Reporting: Use Excel and property finance systems to deliver spend analysis, streamline workflows, and support new technology rollouts. What We Are Looking For: Qualifications: AAT qualified or working towards another recognised finance qualification. Experience: Proven track record supervising or leading a team, ideally within social housing, property management, local government, or similar sector. Technical Expertise: Experience in Accounts Payable/Purchase Ledger, preferably managing high-volume reconciliations, council tax and utility accounts. Skills: Proficient in Excel, producing reports and analysis, plus experience using other accounting systems/software. Interested? Then apply today for interviews taking place next week!
Aug 15, 2026
Full time
Are you an experienced Purchase Ledger Senior or Accounts Payable Supervisor looking to lead a team in a fast-paced, purpose-driven finance environment? Leading a dedicated team of AP Assistants, you will oversee high-volume invoice processing, ensure robust financial controls, and drive cost recovery across Council Tax and utility expenditure for this housing association. This role is based in Liverpool city centre and pays a salary of £31,155 plus excellent benefits including generous holiday allowance, enhanced parental and sick pay, pension, health and wellbeing support. Key Responsibilities: Team Leadership: Mentor and motivate the Accounts Payable team , driving performance, wellbeing, and continuous improvement. Cost Control: Oversee Council Tax and utility payments for empty properties, actively challenging inaccurate liabilities, maximising exemptions, and recovering rebates or overpayments. Transactional Excellence: Ensure accurate, timely invoice processing and supplier reconciliations while maintaining strict audit and governance standards. Stakeholder Management: Act as the primary finance contact for Local Authorities, utility providers, and internal housing, asset, and void teams. Reporting: Use Excel and property finance systems to deliver spend analysis, streamline workflows, and support new technology rollouts. What We Are Looking For: Qualifications: AAT qualified or working towards another recognised finance qualification. Experience: Proven track record supervising or leading a team, ideally within social housing, property management, local government, or similar sector. Technical Expertise: Experience in Accounts Payable/Purchase Ledger, preferably managing high-volume reconciliations, council tax and utility accounts. Skills: Proficient in Excel, producing reports and analysis, plus experience using other accounting systems/software. Interested? Then apply today for interviews taking place next week!
Housing Compliance Administrator - FLAGEL Experience Essential I am recruiting for an experienced Housing Compliance Administrator to join a busy asset compliance team within a social housing organisation. This is not a general administration position . Applicants must have previous experience working within a social housing compliance function and practical knowledge of the FLAGEL compliance areas . Candidates without this experience will not be considered. The Role You will provide specialist administrative support across statutory housing compliance, ensuring property safety records, works orders, appointments, certificates and compliance trackers are accurate, complete and kept up to date. You will work closely with compliance officers, contractors and internal property teams to monitor outstanding actions, chase overdue works and identify gaps that could place the organisation at risk of non-compliance. Key Responsibilities Providing administrative support across the FLAGEL compliance workstreams Updating housing compliance systems, databases and trackers Raising works orders using the correct compliance codes and job descriptions Scheduling statutory inspections, servicing appointments and remedial works Monitoring outstanding, overdue and out-of-target compliance actions Chasing contractors for appointments, updates, certificates and completion evidence Reviewing records to identify missing, expired or inconsistent compliance information Recording delays, variations, access issues, remedial actions and quality-control information Completing and closing works orders accurately Maintaining clear audit trails and evidence for assurance purposes Collating compliance performance data and producing routine reports Responding to queries from contractors and internal housing teams Escalating potential compliance failures, access issues and overdue safety works Supporting the team to ensure homes remain safe and legally compliant Essential Experience Applicants must have: Previous experience as a Compliance Administrator, Asset Compliance Assistant or Compliance Coordinator within social housing Practical experience working across the FLAGEL compliance areas Knowledge of housing landlord compliance obligations Experience maintaining statutory compliance records and trackers Experience raising, monitoring and closing compliance works orders Experience coordinating inspections, servicing and remedial works Experience chasing contractors for certificates and completion evidence The ability to recognise missing, expired or non-compliant records Strong knowledge of compliance data, audit trails and document control Excellent accuracy and attention to detail Strong Microsoft Excel, Outlook and Word skills Experience must include exposure to areas such as: Fire safety Legionella and water hygiene Asbestos Gas safety Electrical safety Lifts General administration, customer service or repairs administration experience without direct social housing FLAGEL compliance experience will not be sufficient. To apply, please send me your updated CV clearly outlining your experience across the FLAGEL compliance workstreams.
Aug 15, 2026
Contractor
Housing Compliance Administrator - FLAGEL Experience Essential I am recruiting for an experienced Housing Compliance Administrator to join a busy asset compliance team within a social housing organisation. This is not a general administration position . Applicants must have previous experience working within a social housing compliance function and practical knowledge of the FLAGEL compliance areas . Candidates without this experience will not be considered. The Role You will provide specialist administrative support across statutory housing compliance, ensuring property safety records, works orders, appointments, certificates and compliance trackers are accurate, complete and kept up to date. You will work closely with compliance officers, contractors and internal property teams to monitor outstanding actions, chase overdue works and identify gaps that could place the organisation at risk of non-compliance. Key Responsibilities Providing administrative support across the FLAGEL compliance workstreams Updating housing compliance systems, databases and trackers Raising works orders using the correct compliance codes and job descriptions Scheduling statutory inspections, servicing appointments and remedial works Monitoring outstanding, overdue and out-of-target compliance actions Chasing contractors for appointments, updates, certificates and completion evidence Reviewing records to identify missing, expired or inconsistent compliance information Recording delays, variations, access issues, remedial actions and quality-control information Completing and closing works orders accurately Maintaining clear audit trails and evidence for assurance purposes Collating compliance performance data and producing routine reports Responding to queries from contractors and internal housing teams Escalating potential compliance failures, access issues and overdue safety works Supporting the team to ensure homes remain safe and legally compliant Essential Experience Applicants must have: Previous experience as a Compliance Administrator, Asset Compliance Assistant or Compliance Coordinator within social housing Practical experience working across the FLAGEL compliance areas Knowledge of housing landlord compliance obligations Experience maintaining statutory compliance records and trackers Experience raising, monitoring and closing compliance works orders Experience coordinating inspections, servicing and remedial works Experience chasing contractors for certificates and completion evidence The ability to recognise missing, expired or non-compliant records Strong knowledge of compliance data, audit trails and document control Excellent accuracy and attention to detail Strong Microsoft Excel, Outlook and Word skills Experience must include exposure to areas such as: Fire safety Legionella and water hygiene Asbestos Gas safety Electrical safety Lifts General administration, customer service or repairs administration experience without direct social housing FLAGEL compliance experience will not be sufficient. To apply, please send me your updated CV clearly outlining your experience across the FLAGEL compliance workstreams.
Assistant Independent Living Partner Bordon (GU35) £15.17 per hour 3-Month Temporary Contract 37 Hours per Week We're looking for a compassionate and organised Assistant Independent Living Partner to support older residents living independently within a busy housing scheme. What you'll be doing: Acting as the first point of contact for residents, providing tenancy and scheme management support Carrying out agreed welfare contacts and signposting customers to relevant support services Managing social alarm systems Completing health & safety and compliance checks across schemes Encouraging resident involvement and supporting community engagement Using IT systems to maintain accurate records and manage your workload What we're looking for: Experience in housing, support, independent living or a customer-focused environment Understanding of the needs of older people and promoting independent living Strong communication and IT skills Able to work independently and manage a lone-working role Full UK driving licence and access to your own vehicle Willingness to travel across the region when required Enhanced DBS (or willing to undergo a DBS check)This is a fantastic opportunity to make a real difference to people's lives while gaining valuable experience with a respected housing provider. Send your CV to: Carol Jones -
Aug 15, 2026
Contractor
Assistant Independent Living Partner Bordon (GU35) £15.17 per hour 3-Month Temporary Contract 37 Hours per Week We're looking for a compassionate and organised Assistant Independent Living Partner to support older residents living independently within a busy housing scheme. What you'll be doing: Acting as the first point of contact for residents, providing tenancy and scheme management support Carrying out agreed welfare contacts and signposting customers to relevant support services Managing social alarm systems Completing health & safety and compliance checks across schemes Encouraging resident involvement and supporting community engagement Using IT systems to maintain accurate records and manage your workload What we're looking for: Experience in housing, support, independent living or a customer-focused environment Understanding of the needs of older people and promoting independent living Strong communication and IT skills Able to work independently and manage a lone-working role Full UK driving licence and access to your own vehicle Willingness to travel across the region when required Enhanced DBS (or willing to undergo a DBS check)This is a fantastic opportunity to make a real difference to people's lives while gaining valuable experience with a respected housing provider. Send your CV to: Carol Jones -
Part Time Estate Assistant needed in the Brighton Area. The role is to provide high-quality estate cleaning and grounds maintenance across various sites, delivering a professional and customer-focused service. Working for a large Housing Provider. The role will maintain gardens, grounds and communal areas to agreed standards, interact with customers on site, report repairs, fly-tipping, graffiti and click apply for full job details
Aug 15, 2026
Full time
Part Time Estate Assistant needed in the Brighton Area. The role is to provide high-quality estate cleaning and grounds maintenance across various sites, delivering a professional and customer-focused service. Working for a large Housing Provider. The role will maintain gardens, grounds and communal areas to agreed standards, interact with customers on site, report repairs, fly-tipping, graffiti and click apply for full job details
Are you an experienced Accounts Payable professional looking to take the next step in your career? This permanent Accounts Payable Team Leader opportunity with a Birmingham Housing Association offers the chance to take ownership of the purchase ledger function, support a junior team member and play a key role in maintaining an efficient and effective finance operation. Offering a competitive salary between 30,000- 35,000, excellent benefits and the opportunity to work for an organisation committed to supporting local communities, this is an ideal role for someone with strong supplier ledger experience, advanced Excel skills and previous team leadership or supervisory responsibility. This Accounts Payable Team Leader role offers the following benefits: A permanent role within a supportive and collaborative finance team 26 days annual leave, plus a day off for your birthday following successful completion of probation, with the option to purchase up to 5 additional days. Employer Pension contributions Health Cash Plan for employees and their families Cycle Purchase Scheme and GymFlex membership options In this position, you will be: Taking ownership of the Accounts Payable function, ensuring supplier accounts are accurate, up to date and well maintained Managing and reconciling supplier ledgers, proactively investigating and resolving discrepancies Chasing outstanding invoices, credits and queries to maintain a clean and current ledger Building strong relationships with suppliers, budget holders and internal stakeholders to resolve issues efficiently Supporting and providing day-to-day guidance to a Purchase Ledger Assistant Taking a proactive approach to improving processes, controls and ways of working within the AP function Acting as the go-to person for Accounts Payable queries, providing clear explanations and ownership of issues through to resolution I'd love to speak to someone who has: Significant experience within an Accounts Payable, Purchase Ledger, or Transactional Finance environment Team Leader, Senior Accounts Payable or supervisory experience within a finance function Strong Excel skills, including Pivot Tables, VLOOKUPs and reporting Excellent communication and stakeholder management skills A proactive approach to problem-solving and process improvement Experience working in a fast-paced environment and managing competing priorities This permanent Accounts Payable Team Leader position is ideal for someone looking to progress their finance career within a supportive company that offers excellent benefits, career development opportunities, and the chance to contribute to an established finance function. If this role sounds like your next step, apply now or contact Charlotte Sutton at (url removed).
Aug 15, 2026
Full time
Are you an experienced Accounts Payable professional looking to take the next step in your career? This permanent Accounts Payable Team Leader opportunity with a Birmingham Housing Association offers the chance to take ownership of the purchase ledger function, support a junior team member and play a key role in maintaining an efficient and effective finance operation. Offering a competitive salary between 30,000- 35,000, excellent benefits and the opportunity to work for an organisation committed to supporting local communities, this is an ideal role for someone with strong supplier ledger experience, advanced Excel skills and previous team leadership or supervisory responsibility. This Accounts Payable Team Leader role offers the following benefits: A permanent role within a supportive and collaborative finance team 26 days annual leave, plus a day off for your birthday following successful completion of probation, with the option to purchase up to 5 additional days. Employer Pension contributions Health Cash Plan for employees and their families Cycle Purchase Scheme and GymFlex membership options In this position, you will be: Taking ownership of the Accounts Payable function, ensuring supplier accounts are accurate, up to date and well maintained Managing and reconciling supplier ledgers, proactively investigating and resolving discrepancies Chasing outstanding invoices, credits and queries to maintain a clean and current ledger Building strong relationships with suppliers, budget holders and internal stakeholders to resolve issues efficiently Supporting and providing day-to-day guidance to a Purchase Ledger Assistant Taking a proactive approach to improving processes, controls and ways of working within the AP function Acting as the go-to person for Accounts Payable queries, providing clear explanations and ownership of issues through to resolution I'd love to speak to someone who has: Significant experience within an Accounts Payable, Purchase Ledger, or Transactional Finance environment Team Leader, Senior Accounts Payable or supervisory experience within a finance function Strong Excel skills, including Pivot Tables, VLOOKUPs and reporting Excellent communication and stakeholder management skills A proactive approach to problem-solving and process improvement Experience working in a fast-paced environment and managing competing priorities This permanent Accounts Payable Team Leader position is ideal for someone looking to progress their finance career within a supportive company that offers excellent benefits, career development opportunities, and the chance to contribute to an established finance function. If this role sounds like your next step, apply now or contact Charlotte Sutton at (url removed).
Why Southwark? Could your leadership help transform the future for some of London's most vulnerable residents? Does the opportunity to help people build independence, security and a better quality of life inspire you? Are you ready to lead services where compassion, dignity and opportunity shape every decision? If yes, this could be the opportunity you have been looking for! We are seeking an experienced Assistant Director of Accommodation and Support to join our Housing senior leadership team and play a key role in shaping the future of accommodation and support services across Southwark. As one of London's largest local authority landlords, we have a unique responsibility (and opportunity) to ensure residents have access to safe, high-quality homes alongside the support they need to thrive. Through our Good Landlord Plan, we are placing residents at the heart of everything we do: strengthening trust, improving services and ensuring every person has the opportunity to live a healthy, independent and fulfilling life. This is a unique opportunity to lead services that make a meaningful difference every day - supporting residents with complex needs, strengthening communities and ensuring housing remains a foundation for stability, wellbeing and opportunity. The Role: Reporting to the Director of Housing Needs and Support, you will provide strategic leadership across Southwark's Accommodation and Support services, ensuring they are safe, effective, financially sustainable and designed around positive outcomes for residents. You will lead a diverse and impactful portfolio, including: Older Persons' Housing Supported Hostel Provision Traveller Services Tenancy Sustainment Council-owned Temporary Accommodation Housing Counter Fraud Services As a key member of the housing senior leadership team, you will help shape the future direction of the council's housing offer, ensuring Southwark remains a landlord residents can trust. You will champion innovation, continuous improvement and partnership working, ensuring services evolve in response to changing community needs and continue to deliver meaningful support that enables residents to live with dignity, confidence and independence. What You'll Be Doing You will provide strategic direction and leadership for Accommodation and Support services, ensuring strong governance, accountability and delivery against council priorities, regulatory requirements and contractual commitments. You will: Lead transformation and continuous improvement programmes that enhance service quality and improve outcomes for residents. Drive the delivery of key strategic priorities, including the Older Person's Housing Strategy and Supported Housing Strategy. Inspire and develop Heads of Service and senior managers, creating a culture of inclusion, accountability, innovation and excellence. Build high-performing multidisciplinary teams through effective workforce development, talent management and succession planning. Manage significant budgets, ensuring services remain financially sustainable, efficient and responsive to future challenges. Develop strong partnerships with government departments, council services, housing teams, external agencies and sector experts. Provide expert strategic advice to elected Members, the Corporate Management Team and senior leaders on housing needs, homelessness, safeguarding, risk and performance. Champion equality, diversity and inclusion, ensuring services reflect and respond to the needs of Southwark's diverse communities. Ensure services maintain the highest standards of health and safety, safeguarding, compliance and resident protection. Deputise for the Director of Housing Needs and Support and other executive leaders when required. This is a role where your leadership, decisions and ambition will directly shape the experiences, opportunities and futures of residents across the borough. What We're Looking For We are looking for an inspirational and experienced senior leader with a proven track record of leading complex housing, accommodation, support services or local government functions. You will bring: Significant experience of leading transformation, improving services and delivering measurable outcomes for residents. The ability to translate strategic vision into effective operational delivery. Experience leading large, complex teams and creating inclusive cultures where people can perform at their best. Strong financial leadership skills, with experience managing substantial budgets and delivering sustainable services. The confidence and credibility to operate at executive level, influencing elected Members, senior leaders and external partners within a politically sensitive environment. A strong understanding of housing legislation, safeguarding, regulation and governance. The ability to build trusted relationships and collaborate across organisations to achieve shared outcomes. Above all, you will share our commitment to creating a fairer future - ensuring every resident has access to safe accommodation, meaningful support and the opportunity to live a healthy, independent and fulfilling life. For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert. Contact Information: For an informal discussion about the role, please contact Candida Thompson via email at Additional Information Contract Type: Permanent Working Hours: 36 hours per week, Monday - Friday Location: 160 Tooley St London SE1 2QH Enhanced DBS check Benefits and more information: Recruitment Timeline: Advert close date: 11:59pm on Monday 31st August 2026 Shortlisting date/s: Week commencing 31st August 2026 Interview date/s: Week commencing 7th September 2026 The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition
Aug 15, 2026
Full time
Why Southwark? Could your leadership help transform the future for some of London's most vulnerable residents? Does the opportunity to help people build independence, security and a better quality of life inspire you? Are you ready to lead services where compassion, dignity and opportunity shape every decision? If yes, this could be the opportunity you have been looking for! We are seeking an experienced Assistant Director of Accommodation and Support to join our Housing senior leadership team and play a key role in shaping the future of accommodation and support services across Southwark. As one of London's largest local authority landlords, we have a unique responsibility (and opportunity) to ensure residents have access to safe, high-quality homes alongside the support they need to thrive. Through our Good Landlord Plan, we are placing residents at the heart of everything we do: strengthening trust, improving services and ensuring every person has the opportunity to live a healthy, independent and fulfilling life. This is a unique opportunity to lead services that make a meaningful difference every day - supporting residents with complex needs, strengthening communities and ensuring housing remains a foundation for stability, wellbeing and opportunity. The Role: Reporting to the Director of Housing Needs and Support, you will provide strategic leadership across Southwark's Accommodation and Support services, ensuring they are safe, effective, financially sustainable and designed around positive outcomes for residents. You will lead a diverse and impactful portfolio, including: Older Persons' Housing Supported Hostel Provision Traveller Services Tenancy Sustainment Council-owned Temporary Accommodation Housing Counter Fraud Services As a key member of the housing senior leadership team, you will help shape the future direction of the council's housing offer, ensuring Southwark remains a landlord residents can trust. You will champion innovation, continuous improvement and partnership working, ensuring services evolve in response to changing community needs and continue to deliver meaningful support that enables residents to live with dignity, confidence and independence. What You'll Be Doing You will provide strategic direction and leadership for Accommodation and Support services, ensuring strong governance, accountability and delivery against council priorities, regulatory requirements and contractual commitments. You will: Lead transformation and continuous improvement programmes that enhance service quality and improve outcomes for residents. Drive the delivery of key strategic priorities, including the Older Person's Housing Strategy and Supported Housing Strategy. Inspire and develop Heads of Service and senior managers, creating a culture of inclusion, accountability, innovation and excellence. Build high-performing multidisciplinary teams through effective workforce development, talent management and succession planning. Manage significant budgets, ensuring services remain financially sustainable, efficient and responsive to future challenges. Develop strong partnerships with government departments, council services, housing teams, external agencies and sector experts. Provide expert strategic advice to elected Members, the Corporate Management Team and senior leaders on housing needs, homelessness, safeguarding, risk and performance. Champion equality, diversity and inclusion, ensuring services reflect and respond to the needs of Southwark's diverse communities. Ensure services maintain the highest standards of health and safety, safeguarding, compliance and resident protection. Deputise for the Director of Housing Needs and Support and other executive leaders when required. This is a role where your leadership, decisions and ambition will directly shape the experiences, opportunities and futures of residents across the borough. What We're Looking For We are looking for an inspirational and experienced senior leader with a proven track record of leading complex housing, accommodation, support services or local government functions. You will bring: Significant experience of leading transformation, improving services and delivering measurable outcomes for residents. The ability to translate strategic vision into effective operational delivery. Experience leading large, complex teams and creating inclusive cultures where people can perform at their best. Strong financial leadership skills, with experience managing substantial budgets and delivering sustainable services. The confidence and credibility to operate at executive level, influencing elected Members, senior leaders and external partners within a politically sensitive environment. A strong understanding of housing legislation, safeguarding, regulation and governance. The ability to build trusted relationships and collaborate across organisations to achieve shared outcomes. Above all, you will share our commitment to creating a fairer future - ensuring every resident has access to safe accommodation, meaningful support and the opportunity to live a healthy, independent and fulfilling life. For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert. Contact Information: For an informal discussion about the role, please contact Candida Thompson via email at Additional Information Contract Type: Permanent Working Hours: 36 hours per week, Monday - Friday Location: 160 Tooley St London SE1 2QH Enhanced DBS check Benefits and more information: Recruitment Timeline: Advert close date: 11:59pm on Monday 31st August 2026 Shortlisting date/s: Week commencing 31st August 2026 Interview date/s: Week commencing 7th September 2026 The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Guaranteed Interview Scheme: As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care, or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition
Are you a dynamic procurement leader ready to drive strategic value, compliance, and continuous improvement across a forward-thinking housing group? This role heads up the procurement function, manages a team of four, with the mission to develop and embed a high-performing contract management culture. Reporting directly to the Assistant Director of Finance & Treasury, you will take overall ownership of the procurement and insurance strategies for the organisation. You will guide the organisation through the evolving public sector landscape, ensuring value for money, compliance with the Procurement Regulations 2024, and seamless execution across all spend thresholds. This role is based out of the HQ at Chatham, Kent with some options for home working. Salary circa £70-75,000 plus excellent benefits package that includes generous holiday allowance. Key Responsibilities: Develop and deliver robust procurement, insurance, and contract management strategies across the business. Lead, mentor, and empower a team of 4 direct reports. Present key tender strategies to the leadership team and the Board. Oversee purchase-to-pay systems, internal controls, and procurement training. Drive service improvements, complaint resolutions, and continuous learning. What You ll Bring Qualifications: MCIPS (fully or part-qualified) or equivalent qualification. Experience: Proven leadership within a public or regulated procurement environment. Skills: Strong analytical capabilities, deep knowledge of the Procurement Regulations 2024, and exceptional stakeholder management skills. Leadership: A persuasive, detail-oriented mindset with the ability to motivate teams and navigate complex priorities. Help us deliver quality homes and services across Kent communities while driving meaningful change and innovation in procurement activities. Apply today to shape the future of procurement!
Aug 15, 2026
Full time
Are you a dynamic procurement leader ready to drive strategic value, compliance, and continuous improvement across a forward-thinking housing group? This role heads up the procurement function, manages a team of four, with the mission to develop and embed a high-performing contract management culture. Reporting directly to the Assistant Director of Finance & Treasury, you will take overall ownership of the procurement and insurance strategies for the organisation. You will guide the organisation through the evolving public sector landscape, ensuring value for money, compliance with the Procurement Regulations 2024, and seamless execution across all spend thresholds. This role is based out of the HQ at Chatham, Kent with some options for home working. Salary circa £70-75,000 plus excellent benefits package that includes generous holiday allowance. Key Responsibilities: Develop and deliver robust procurement, insurance, and contract management strategies across the business. Lead, mentor, and empower a team of 4 direct reports. Present key tender strategies to the leadership team and the Board. Oversee purchase-to-pay systems, internal controls, and procurement training. Drive service improvements, complaint resolutions, and continuous learning. What You ll Bring Qualifications: MCIPS (fully or part-qualified) or equivalent qualification. Experience: Proven leadership within a public or regulated procurement environment. Skills: Strong analytical capabilities, deep knowledge of the Procurement Regulations 2024, and exceptional stakeholder management skills. Leadership: A persuasive, detail-oriented mindset with the ability to motivate teams and navigate complex priorities. Help us deliver quality homes and services across Kent communities while driving meaningful change and innovation in procurement activities. Apply today to shape the future of procurement!
Description Location : Office base in Brighton with travel across East and West Sussex. Salary : £26,587 per year (Based on 37 hours per week) Hours : Minimum of 30 to a maximum of 37 hours per week available About Southdown Southdown provides a range of affordable housing, from temporary accommodation to more permanent homes click apply for full job details
Aug 15, 2026
Full time
Description Location : Office base in Brighton with travel across East and West Sussex. Salary : £26,587 per year (Based on 37 hours per week) Hours : Minimum of 30 to a maximum of 37 hours per week available About Southdown Southdown provides a range of affordable housing, from temporary accommodation to more permanent homes click apply for full job details
Title: Sheltered Housing Assistant Contract Type: Permanent, Full Time, 35 hours Salary: Starting from 28,275 per annum, dependant on experience Grade: 3 Reporting Office: Stratford, London Working Location: Schemes in the London Borough of Lambeth Persona: Site Based Worker - Contractual hours to be worked from allocated site, with ad hoc office attendance as required Closing Date: 28 th August 2026 Interview Date: In person at our Stratford Office, on a date to be confirmed Please click here to see role profile - Sheltered Housing Assistant Benefits Include: 25 days Annual Leave rising to 30 days with length of service + Bank Holidays, Westfield Health Cash Plan, excellent pension plan and non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our L&Q Living Housing Management Team at L&Q: Do you take pride in creating safe, supportive environments and delivering outstanding service? Are you passionate about health, safety, and well-being in residential communities? If so, we have the perfect role where you can help make a meaningful difference in the lives of our residents. We're currently seeking a Sheltered Housing Assistant to become part of our dedicated Housing Management team. You'll be working across our sheltered housing schemes in the London Borough of Lambeth, supporting residents aged 55 and over. As a key member of our Independent Living service, you'll help ensure residents feel safe, secure, and empowered to live independently, while delivering high-quality housing management services. If this sounds like you, we would love for you to apply! Your impact in the role: Resident Support and Customer Service: Act as the on-site representative, providing guidance to residents and acting as a key contact for their families and visitors. You'll build meaningful relationships, foster a welcoming environment, and support new residents as they settle into the community. Health & Safety and Site Maintenance: Ensure resident and site safety by conducting regular health and safety inspections, following fire safety procedures, and monitoring the premises. You'll report repairs, oversee general upkeep, and work closely with contractors to ensure that communal areas and site facilities remain well-maintained and secure. Administrative and Operational Efficiency: Maintain accurate records of health and safety checks, report incidents and repairs, and use company systems to communicate effectively. You'll contribute to smooth operations by managing documentation, supporting policy implementation, and keeping reception and entrance areas clean and welcoming. Collaborative Problem-Solving: Work as part of the Housing Management team to address anti-social behaviour, resolve tenancy concerns, and escalate issues when necessary. You'll contribute to the wider team's success by collaborating on action plans and working closely with any support teams in place. What you'll bring: Customer Service Excellence: Proven experience providing high-quality service in a resident-facing role, handling sensitive issues with empathy and professionalism. Health & Safety Awareness: Interest or experience in health and safety procedures, with an understanding of fire safety, estate inspections, and safe working practices. Organisational Skills: A proactive, well-organised approach with the ability to manage a varied workload and prioritise tasks effectively. Strong Communication Skills: Excellent written and verbal communication skills, with the ability to connect with a diverse range of people and relay information clearly. Team Collaboration: A positive, flexible attitude and the ability to work well within a team, sharing information and collaborating to find effective solutions. DBS For this post the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! LQL L&Q is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks.
Aug 15, 2026
Full time
Title: Sheltered Housing Assistant Contract Type: Permanent, Full Time, 35 hours Salary: Starting from 28,275 per annum, dependant on experience Grade: 3 Reporting Office: Stratford, London Working Location: Schemes in the London Borough of Lambeth Persona: Site Based Worker - Contractual hours to be worked from allocated site, with ad hoc office attendance as required Closing Date: 28 th August 2026 Interview Date: In person at our Stratford Office, on a date to be confirmed Please click here to see role profile - Sheltered Housing Assistant Benefits Include: 25 days Annual Leave rising to 30 days with length of service + Bank Holidays, Westfield Health Cash Plan, excellent pension plan and non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our L&Q Living Housing Management Team at L&Q: Do you take pride in creating safe, supportive environments and delivering outstanding service? Are you passionate about health, safety, and well-being in residential communities? If so, we have the perfect role where you can help make a meaningful difference in the lives of our residents. We're currently seeking a Sheltered Housing Assistant to become part of our dedicated Housing Management team. You'll be working across our sheltered housing schemes in the London Borough of Lambeth, supporting residents aged 55 and over. As a key member of our Independent Living service, you'll help ensure residents feel safe, secure, and empowered to live independently, while delivering high-quality housing management services. If this sounds like you, we would love for you to apply! Your impact in the role: Resident Support and Customer Service: Act as the on-site representative, providing guidance to residents and acting as a key contact for their families and visitors. You'll build meaningful relationships, foster a welcoming environment, and support new residents as they settle into the community. Health & Safety and Site Maintenance: Ensure resident and site safety by conducting regular health and safety inspections, following fire safety procedures, and monitoring the premises. You'll report repairs, oversee general upkeep, and work closely with contractors to ensure that communal areas and site facilities remain well-maintained and secure. Administrative and Operational Efficiency: Maintain accurate records of health and safety checks, report incidents and repairs, and use company systems to communicate effectively. You'll contribute to smooth operations by managing documentation, supporting policy implementation, and keeping reception and entrance areas clean and welcoming. Collaborative Problem-Solving: Work as part of the Housing Management team to address anti-social behaviour, resolve tenancy concerns, and escalate issues when necessary. You'll contribute to the wider team's success by collaborating on action plans and working closely with any support teams in place. What you'll bring: Customer Service Excellence: Proven experience providing high-quality service in a resident-facing role, handling sensitive issues with empathy and professionalism. Health & Safety Awareness: Interest or experience in health and safety procedures, with an understanding of fire safety, estate inspections, and safe working practices. Organisational Skills: A proactive, well-organised approach with the ability to manage a varied workload and prioritise tasks effectively. Strong Communication Skills: Excellent written and verbal communication skills, with the ability to connect with a diverse range of people and relay information clearly. Team Collaboration: A positive, flexible attitude and the ability to work well within a team, sharing information and collaborating to find effective solutions. DBS For this post the successful candidate will need to apply for or be in possession of a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit (url removed) If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! LQL L&Q is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks.
Entry Level Property Administrator £26,000 Aldershot Opportunity to gain qualifications and to grow your career in a market leading orginisation A leading provider of affordable housing, is seeking a passionate and customer-focused Housing Services Assistant to join our dynamic team. In this permanent role, you will have the opportunity to make a meaningful impact on the lives of our residents, providing administrative, customer service, and operational support across our diverse housing portfolio. Preferred Requirements: Act as the first point of contact for residents, providing friendly, timely, and accurate information via telephone, email, or in-person interactions. Log customer enquiries, repairs, and concerns on Grainger systems and escalate to the appropriate colleagues where needed. Support the organisation of resident surgeries, engagement activities, meetings, and events. Assist with advertising homes, contacting residents, collating documentation, and updating systems to support the Lettings & Property Administrator. Attend property viewings with residents and support customers as they move into their new home. Preferred Qualifications: Strong customer service skills and a genuine passion for supporting people Excellent communication and interpersonal abilities, with the ability to liaise effectively with a diverse range of stakeholders Proficient in using various software applications, including Microsoft Office suite, and the ability to learn new systems quickly Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience
Aug 15, 2026
Full time
Entry Level Property Administrator £26,000 Aldershot Opportunity to gain qualifications and to grow your career in a market leading orginisation A leading provider of affordable housing, is seeking a passionate and customer-focused Housing Services Assistant to join our dynamic team. In this permanent role, you will have the opportunity to make a meaningful impact on the lives of our residents, providing administrative, customer service, and operational support across our diverse housing portfolio. Preferred Requirements: Act as the first point of contact for residents, providing friendly, timely, and accurate information via telephone, email, or in-person interactions. Log customer enquiries, repairs, and concerns on Grainger systems and escalate to the appropriate colleagues where needed. Support the organisation of resident surgeries, engagement activities, meetings, and events. Assist with advertising homes, contacting residents, collating documentation, and updating systems to support the Lettings & Property Administrator. Attend property viewings with residents and support customers as they move into their new home. Preferred Qualifications: Strong customer service skills and a genuine passion for supporting people Excellent communication and interpersonal abilities, with the ability to liaise effectively with a diverse range of stakeholders Proficient in using various software applications, including Microsoft Office suite, and the ability to learn new systems quickly Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience
