Senior Sales Desk Executive Northampton 35,000 + Commission OTE 40,000 Are you a driven sales professional looking for your next opportunity? We're looking for an experienced Senior Sales Desk Executive to join a growing sales team. You'll play a key role in driving new business, supporting existing customers and helping lead the day-to-day operation. This is an ideal opportunity for someone who thrives in a fast-paced environment and enjoys both winning new business and supporting team success. The Role Your responsibilities will include: Generating new business through outbound sales activity Managing inbound enquiries and following up quotations Building long-term relationships with customers Managing opportunities through Salesforce CRM Supporting Business Development Managers with live opportunities Supervising and mentoring the local Sales Desk team Assisting with onboarding and coaching new team members Providing cover for the Sales Desk Manager when required About You You'll have: Proven B2B sales experience A track record of consistently achieving sales targets Strong communication and negotiation skills Experience using CRM systems (Salesforce advantageous) Excellent customer service skills Leadership or mentoring experience A proactive, resilient and results-driven attitude What's on Offer? 35,000 basic salary Non-contractual commission scheme 25 days holiday plus Bank Holidays Pension scheme Private Medical Insurance Death in Service Electric Vehicle Scheme Retail discount platform Ongoing training and career development Excellent long-term progression opportunities
Aug 07, 2026
Full time
Senior Sales Desk Executive Northampton 35,000 + Commission OTE 40,000 Are you a driven sales professional looking for your next opportunity? We're looking for an experienced Senior Sales Desk Executive to join a growing sales team. You'll play a key role in driving new business, supporting existing customers and helping lead the day-to-day operation. This is an ideal opportunity for someone who thrives in a fast-paced environment and enjoys both winning new business and supporting team success. The Role Your responsibilities will include: Generating new business through outbound sales activity Managing inbound enquiries and following up quotations Building long-term relationships with customers Managing opportunities through Salesforce CRM Supporting Business Development Managers with live opportunities Supervising and mentoring the local Sales Desk team Assisting with onboarding and coaching new team members Providing cover for the Sales Desk Manager when required About You You'll have: Proven B2B sales experience A track record of consistently achieving sales targets Strong communication and negotiation skills Experience using CRM systems (Salesforce advantageous) Excellent customer service skills Leadership or mentoring experience A proactive, resilient and results-driven attitude What's on Offer? 35,000 basic salary Non-contractual commission scheme 25 days holiday plus Bank Holidays Pension scheme Private Medical Insurance Death in Service Electric Vehicle Scheme Retail discount platform Ongoing training and career development Excellent long-term progression opportunities
Business Development Manager Bath (Hybrid / Remote) 30,000 - 40,000 Basic + Uncapped Commission + Career Progression Drive Growth. Build Relationships. Shape the Future of Technology. Aztrum Recruitment is working with a rapidly expanding technology solutions provider that helps businesses modernise, secure, and optimise their IT environments. Delivering a broad portfolio of managed IT, cloud, cyber security, infrastructure, and support services, our client is continuing to grow and is looking for an ambitious sales professional to join their team. The Opportunity This is an exciting opportunity to play a key role in driving business growth by identifying new opportunities, engaging with senior decision-makers, and introducing tailored technology solutions that solve real business challenges. Working in a consultative sales environment, you'll be responsible for developing your own pipeline, generating new opportunities, and managing prospects through the full sales cycle. Key Responsibilities Identify and secure new business opportunities through outbound calls, email campaigns, networking, and LinkedIn outreach Build and manage a healthy pipeline of qualified prospects Engage with key stakeholders to understand their business objectives and technology requirements Deliver consultative sales presentations and recommend tailored IT solutions Maintain accurate CRM records and manage sales activity effectively Work closely with technical and delivery teams to ensure a smooth customer journey Consistently achieve and exceed sales targets About You Previous experience in Business Development, New Business Sales, B2B Sales, or Technology Sales A proactive, motivated, and target-driven approach Excellent communication and relationship-building skills Strong commercial awareness with a consultative sales style Experience using CRM systems and sales engagement tools A genuine desire to build a successful career within the technology sector What's on Offer? 30,000 - 40,000 basic salary Uncapped commission with excellent earning potential Hybrid and remote working flexibility Clear career progression into senior sales leadership or account management Ongoing training, coaching, and professional development Supportive, collaborative company culture that recognises and rewards success To find out more or apply in confidence, contact Kylie Richards at Aztrum Recruitment. (url removed)
Aug 07, 2026
Full time
Business Development Manager Bath (Hybrid / Remote) 30,000 - 40,000 Basic + Uncapped Commission + Career Progression Drive Growth. Build Relationships. Shape the Future of Technology. Aztrum Recruitment is working with a rapidly expanding technology solutions provider that helps businesses modernise, secure, and optimise their IT environments. Delivering a broad portfolio of managed IT, cloud, cyber security, infrastructure, and support services, our client is continuing to grow and is looking for an ambitious sales professional to join their team. The Opportunity This is an exciting opportunity to play a key role in driving business growth by identifying new opportunities, engaging with senior decision-makers, and introducing tailored technology solutions that solve real business challenges. Working in a consultative sales environment, you'll be responsible for developing your own pipeline, generating new opportunities, and managing prospects through the full sales cycle. Key Responsibilities Identify and secure new business opportunities through outbound calls, email campaigns, networking, and LinkedIn outreach Build and manage a healthy pipeline of qualified prospects Engage with key stakeholders to understand their business objectives and technology requirements Deliver consultative sales presentations and recommend tailored IT solutions Maintain accurate CRM records and manage sales activity effectively Work closely with technical and delivery teams to ensure a smooth customer journey Consistently achieve and exceed sales targets About You Previous experience in Business Development, New Business Sales, B2B Sales, or Technology Sales A proactive, motivated, and target-driven approach Excellent communication and relationship-building skills Strong commercial awareness with a consultative sales style Experience using CRM systems and sales engagement tools A genuine desire to build a successful career within the technology sector What's on Offer? 30,000 - 40,000 basic salary Uncapped commission with excellent earning potential Hybrid and remote working flexibility Clear career progression into senior sales leadership or account management Ongoing training, coaching, and professional development Supportive, collaborative company culture that recognises and rewards success To find out more or apply in confidence, contact Kylie Richards at Aztrum Recruitment. (url removed)
Graduate Business Development Executive (Technology Sales) AI SaaS Cloud Security NLP Software Machine Learning Graduate Programme Location: Berkshire (Hybrid) Salary: 35,000- 38,000 Basic + OTE + Industry-Leading Career Progression Launch Your Career in Enterprise Technology Our client is an award-winning technology company delivering cutting-edge software solutions to organisations across the UK and internationally. Working at the forefront of Artificial Intelligence (AI), SaaS, Cloud Computing, Machine Learning, NLP and Enterprise Software , they are investing in exceptional graduates who want to build a long-term commercial career. This is a structured graduate programme designed to develop future Business Development Managers, Account Managers and Commercial Leaders. What You'll Be Doing Working alongside experienced sales leaders, you'll learn how enterprise technology solutions are positioned, sold and delivered to businesses ranging from SMEs through to global organisations. You'll be responsible for: Researching and identifying prospective clients across multiple industries. Engaging senior decision-makers through professional outbound activity. Building and qualifying new business opportunities. Supporting client meetings, demonstrations and commercial proposals. Working closely with senior sales and leadership teams. Developing knowledge across AI, SaaS, Cloud and Enterprise Software. Maintaining CRM activity and managing your sales pipeline. Technologies You'll Learn About Artificial Intelligence (AI) Machine Learning SaaS Cloud Computing Enterprise Software Digital Transformation B2B Technology Solutions Solution Selling Complex Solutions Enterprise Sales What We're Looking For Education Minimum 2:1 degree (or above). Degree in Computer Science, Engineering, Mathematics, Physics, Economics, Business, Finance or another strong academic discipline. Consistently strong academic record. Good A-Level (or equivalent) results. Personal Qualities Excellent communication skills. Commercially minded with a genuine interest in technology. Confident speaking with senior professionals. Intelligent, analytical and naturally curious. Self-motivated and organised. Ambitious with a strong desire to succeed. Resilient, coachable and eager to learn. Career Progression This is far more than a graduate job. Successful graduates will follow a structured career pathway into: Business Development Manager
Aug 07, 2026
Full time
Graduate Business Development Executive (Technology Sales) AI SaaS Cloud Security NLP Software Machine Learning Graduate Programme Location: Berkshire (Hybrid) Salary: 35,000- 38,000 Basic + OTE + Industry-Leading Career Progression Launch Your Career in Enterprise Technology Our client is an award-winning technology company delivering cutting-edge software solutions to organisations across the UK and internationally. Working at the forefront of Artificial Intelligence (AI), SaaS, Cloud Computing, Machine Learning, NLP and Enterprise Software , they are investing in exceptional graduates who want to build a long-term commercial career. This is a structured graduate programme designed to develop future Business Development Managers, Account Managers and Commercial Leaders. What You'll Be Doing Working alongside experienced sales leaders, you'll learn how enterprise technology solutions are positioned, sold and delivered to businesses ranging from SMEs through to global organisations. You'll be responsible for: Researching and identifying prospective clients across multiple industries. Engaging senior decision-makers through professional outbound activity. Building and qualifying new business opportunities. Supporting client meetings, demonstrations and commercial proposals. Working closely with senior sales and leadership teams. Developing knowledge across AI, SaaS, Cloud and Enterprise Software. Maintaining CRM activity and managing your sales pipeline. Technologies You'll Learn About Artificial Intelligence (AI) Machine Learning SaaS Cloud Computing Enterprise Software Digital Transformation B2B Technology Solutions Solution Selling Complex Solutions Enterprise Sales What We're Looking For Education Minimum 2:1 degree (or above). Degree in Computer Science, Engineering, Mathematics, Physics, Economics, Business, Finance or another strong academic discipline. Consistently strong academic record. Good A-Level (or equivalent) results. Personal Qualities Excellent communication skills. Commercially minded with a genuine interest in technology. Confident speaking with senior professionals. Intelligent, analytical and naturally curious. Self-motivated and organised. Ambitious with a strong desire to succeed. Resilient, coachable and eager to learn. Career Progression This is far more than a graduate job. Successful graduates will follow a structured career pathway into: Business Development Manager
Your new company A well-established and highly regarded professional services firm with a strong UK presence is seeking to appoint an SME Corporate Tax Manager into a unique role within its Accounting & Outsourcing service line. The firm supports a diverse SME and owner-managed client base and is known for its collaborative culture, strong technical standards, and emphasis on long-term client relationships. Your new role This is an unusual and highly visible position, sitting within the AOS team but working very closely with the wider corporate tax service line. The successful individual will act as the SME corporate tax subject matter expert, taking ownership of corporate tax compliance and reporting matters for the SME client base and serving as a key bridge between accounting, outsourcing, and tax teams.The role is largely standalone within the SME space, requiring someone confident in their technical ability and comfortable operating with a high degree of autonomy. You will collaborate with the main tax team on more complex matters while also supporting and educating colleagues within AOS, helping to raise capability and understanding of corporate tax across the business. A strong coaching mindset is essential, as you will regularly share knowledge, guide non-tax specialists, and act as a trusted internal advisor. There is also a strong opportunity to present, influence, and contribute to the wider development of the firm's SME tax proposition. What you will need to succeed To be successful in this role, you will need demonstrable depth of experience in UK corporate tax compliance and reporting, specifically within the SME and owner-managed business space. You may currently be operating at Assistant Manager, Manager, or Senior Manager level, with strong technical capability and the confidence to act as a go-to expert. You will bring excellent communication skills, with the ability to explain technical tax matters to non-tax colleagues and clients in a clear and practical way. A genuine interest in coaching, mentoring, and disacknowledges is essential, alongside a collaborative approach and comfort working across service lines. What you will get in return In return, you will be offered a highly distinctive role with genuine visibility, autonomy, and progression potential. This is an excellent opportunity for someone looking to step into a subject-matter-expert position, broaden their influence, and shape how SME corporate tax services are delivered within a growing practice.You will benefit from a supportive and inclusive culture, strong flexibility around working arrangements, and a clear pathway for development as the SME tax offering continues to evolve. The firm offers a competitive remuneration package, ongoing professional development, and the chance to play a key role in bridging disciplines and adding real value to SME clients. What you need to do now If you're interested in this Corporate Tax Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 07, 2026
Full time
Your new company A well-established and highly regarded professional services firm with a strong UK presence is seeking to appoint an SME Corporate Tax Manager into a unique role within its Accounting & Outsourcing service line. The firm supports a diverse SME and owner-managed client base and is known for its collaborative culture, strong technical standards, and emphasis on long-term client relationships. Your new role This is an unusual and highly visible position, sitting within the AOS team but working very closely with the wider corporate tax service line. The successful individual will act as the SME corporate tax subject matter expert, taking ownership of corporate tax compliance and reporting matters for the SME client base and serving as a key bridge between accounting, outsourcing, and tax teams.The role is largely standalone within the SME space, requiring someone confident in their technical ability and comfortable operating with a high degree of autonomy. You will collaborate with the main tax team on more complex matters while also supporting and educating colleagues within AOS, helping to raise capability and understanding of corporate tax across the business. A strong coaching mindset is essential, as you will regularly share knowledge, guide non-tax specialists, and act as a trusted internal advisor. There is also a strong opportunity to present, influence, and contribute to the wider development of the firm's SME tax proposition. What you will need to succeed To be successful in this role, you will need demonstrable depth of experience in UK corporate tax compliance and reporting, specifically within the SME and owner-managed business space. You may currently be operating at Assistant Manager, Manager, or Senior Manager level, with strong technical capability and the confidence to act as a go-to expert. You will bring excellent communication skills, with the ability to explain technical tax matters to non-tax colleagues and clients in a clear and practical way. A genuine interest in coaching, mentoring, and disacknowledges is essential, alongside a collaborative approach and comfort working across service lines. What you will get in return In return, you will be offered a highly distinctive role with genuine visibility, autonomy, and progression potential. This is an excellent opportunity for someone looking to step into a subject-matter-expert position, broaden their influence, and shape how SME corporate tax services are delivered within a growing practice.You will benefit from a supportive and inclusive culture, strong flexibility around working arrangements, and a clear pathway for development as the SME tax offering continues to evolve. The firm offers a competitive remuneration package, ongoing professional development, and the chance to play a key role in bridging disciplines and adding real value to SME clients. What you need to do now If you're interested in this Corporate Tax Manager role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. Due to ongoing development and growth, we have an exciting new role for an Audit and Accounts Senior to join our modern, centrally located Bournemouth office , close to rail and bus links. Working as part of the audit team, you will gain exposure to a varied audit portfolio including SMEs, groups and charities. The role provides clear career progression within the audit team. Key responsibilities to include: Working as part of the audit team servicing SMEs, groups, charities and owner-managed businesses Managing and delivering audit assignments under partner supervision Taking responsibility for a portfolio of audit clients over time Building and maintaining strong client relationships Coaching and mentoring trainees and junior staff About you We are looking for candidates with the following skills and experience: ACCA or ACA Qualified Strong audit experience within a practice environment Excellent communication and interpersonal skills Highly motivated with a professional approach Strong attention to detail and ability to meet deadlines Organised and able to manage workload effectively Strong IT capability and confidence working with systems and data Audit software experience preferred. Knowledge of CCH desirable but not essential Willingness to travel to client sites as required Full benefits available for the Audit and Accounts Senior 23 days annual leave (excluding bank holidays) increasing by one day per each year of service (up to a maximum of 28 days). Pension scheme Group life assurance 4 x salary Hybrid working - 2 days at home subject to office demands Opportunity to purchase additional holiday days Access to our employee benefits portal - cashback and vouchers on everyday purchases Employee Assistance Programme Employee Referral Bonus - we're always looking for talented individuals to join our team Regular training and development - continuous development and support not only for your professional qualifications but also for your personal goals and aspirations About us TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we're supporting more and more of the UK's ambitious business owners, SME's and large Corporations and it's a real team effort. We're helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.
Aug 07, 2026
Full time
We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We're business advisors and accountants, with over 30 years of experience we've honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. Due to ongoing development and growth, we have an exciting new role for an Audit and Accounts Senior to join our modern, centrally located Bournemouth office , close to rail and bus links. Working as part of the audit team, you will gain exposure to a varied audit portfolio including SMEs, groups and charities. The role provides clear career progression within the audit team. Key responsibilities to include: Working as part of the audit team servicing SMEs, groups, charities and owner-managed businesses Managing and delivering audit assignments under partner supervision Taking responsibility for a portfolio of audit clients over time Building and maintaining strong client relationships Coaching and mentoring trainees and junior staff About you We are looking for candidates with the following skills and experience: ACCA or ACA Qualified Strong audit experience within a practice environment Excellent communication and interpersonal skills Highly motivated with a professional approach Strong attention to detail and ability to meet deadlines Organised and able to manage workload effectively Strong IT capability and confidence working with systems and data Audit software experience preferred. Knowledge of CCH desirable but not essential Willingness to travel to client sites as required Full benefits available for the Audit and Accounts Senior 23 days annual leave (excluding bank holidays) increasing by one day per each year of service (up to a maximum of 28 days). Pension scheme Group life assurance 4 x salary Hybrid working - 2 days at home subject to office demands Opportunity to purchase additional holiday days Access to our employee benefits portal - cashback and vouchers on everyday purchases Employee Assistance Programme Employee Referral Bonus - we're always looking for talented individuals to join our team Regular training and development - continuous development and support not only for your professional qualifications but also for your personal goals and aspirations About us TC Group is growing and changing at quite a pace! We're an ambitious group of people with the same aim - to create a consistent, high-quality experience for our clients. Like us, our client list is growing - we're supporting more and more of the UK's ambitious business owners, SME's and large Corporations and it's a real team effort. We're helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.
Audit and Accounts Senior/Semi-senior Overview £34-42k per annum - negotiable, dependent on experience Based in Croydon Surrey area Permanent, full-time role Join a growing two partner two branch Croydon Surrey area Chartered Accountancy firm focused on providing a wide range of top-quality client services and offering genuine employee progression. My Client is recruiting for a part-qualified or qualified Audit and Accounts Senior/Semi-Senior to support the Audit and Accounts Managers and Supervisors at a progressive and friendly practice. Our firm has expanded its office space to accommodate its growth and are seeking an early career part-qualified or qualified accountant (either ICAEW or ACCA), with good all-round accountancy skills to grow within the organisation and learn on the job. Candidate Requirements: ACCA/ICAEW newly qualified or part qualified 1 - 3 years' in-practice experience Familiar with financial reporting standards Experience of statutory audit Some experience of statutory tax Management Accounting & VAT reporting experience Experience of Bookkeeping The Ideal Candidate: Excellent verbal and written communication skills Good attention to detail A strong interest in owner-managed businesses and general commercial awareness The ability to manage multiple deadlines and prioritise effectively Strong interpersonal skills Enthusiastic with a positive attitude Courteous and professional The Workplace: My Client is a well-established firm specialising within the owner-managed business area across the UK. Their approach to growing the team goes beyond looking at CVs and examination history as they know that personality, enthusiasm, common-sense and a good work ethic make for the right hire. Because of this, employees enjoy an office environment which is as sociable as it is professional at the same time. The Role: In this role, you will assist the managers, supervisors and directors in work on statutory audits, statutory accounts preparation and management accounts services, as well as to manage and work with junior staff members. As the Audit/Accounts Senior/Semi-senior your day-to-day will include: Planning and delivery of both audit and accounts assignments Carrying out assignments in conjunction with the client manager's or partners' instructions. Supervising junior staff during the accounts processes and reviewing their work Delivering the working schedules to the assignment manager or partner in a timely manner Managing client communication in effective manner Proactive monitoring of your chargeability and your assignment budgets Coaching other staff for improved performance and technical development Drafting statutory accounts Drafting corporation tax computations Preparing and submitting VAT returns Preparation of management accounts Some bookkeeping tasks where required What you bring to the table As well as the usual experience and qualifications, you bring personality, enthusiasm, common-sense and a good work ethic. Proven experience of OMB/SME private company statutory accounts preparation Knowledge of and experience with current accounting standards and approaches Prior experience of statutory company accounts preparation under UK GAAP / FRS 102, and also friendly societies, charities and LLPs Knowledge of IFRS would be useful, but is not essential Experience of using accounting software such as Sage, Xero and Quickbooks Some experience of accounting practice software such as IRIS would be useful but not essential Experience with working in teams on-site and in the office Experience of preparing budgets and monitoring actual time against budget
Aug 07, 2026
Full time
Audit and Accounts Senior/Semi-senior Overview £34-42k per annum - negotiable, dependent on experience Based in Croydon Surrey area Permanent, full-time role Join a growing two partner two branch Croydon Surrey area Chartered Accountancy firm focused on providing a wide range of top-quality client services and offering genuine employee progression. My Client is recruiting for a part-qualified or qualified Audit and Accounts Senior/Semi-Senior to support the Audit and Accounts Managers and Supervisors at a progressive and friendly practice. Our firm has expanded its office space to accommodate its growth and are seeking an early career part-qualified or qualified accountant (either ICAEW or ACCA), with good all-round accountancy skills to grow within the organisation and learn on the job. Candidate Requirements: ACCA/ICAEW newly qualified or part qualified 1 - 3 years' in-practice experience Familiar with financial reporting standards Experience of statutory audit Some experience of statutory tax Management Accounting & VAT reporting experience Experience of Bookkeeping The Ideal Candidate: Excellent verbal and written communication skills Good attention to detail A strong interest in owner-managed businesses and general commercial awareness The ability to manage multiple deadlines and prioritise effectively Strong interpersonal skills Enthusiastic with a positive attitude Courteous and professional The Workplace: My Client is a well-established firm specialising within the owner-managed business area across the UK. Their approach to growing the team goes beyond looking at CVs and examination history as they know that personality, enthusiasm, common-sense and a good work ethic make for the right hire. Because of this, employees enjoy an office environment which is as sociable as it is professional at the same time. The Role: In this role, you will assist the managers, supervisors and directors in work on statutory audits, statutory accounts preparation and management accounts services, as well as to manage and work with junior staff members. As the Audit/Accounts Senior/Semi-senior your day-to-day will include: Planning and delivery of both audit and accounts assignments Carrying out assignments in conjunction with the client manager's or partners' instructions. Supervising junior staff during the accounts processes and reviewing their work Delivering the working schedules to the assignment manager or partner in a timely manner Managing client communication in effective manner Proactive monitoring of your chargeability and your assignment budgets Coaching other staff for improved performance and technical development Drafting statutory accounts Drafting corporation tax computations Preparing and submitting VAT returns Preparation of management accounts Some bookkeeping tasks where required What you bring to the table As well as the usual experience and qualifications, you bring personality, enthusiasm, common-sense and a good work ethic. Proven experience of OMB/SME private company statutory accounts preparation Knowledge of and experience with current accounting standards and approaches Prior experience of statutory company accounts preparation under UK GAAP / FRS 102, and also friendly societies, charities and LLPs Knowledge of IFRS would be useful, but is not essential Experience of using accounting software such as Sage, Xero and Quickbooks Some experience of accounting practice software such as IRIS would be useful but not essential Experience with working in teams on-site and in the office Experience of preparing budgets and monitoring actual time against budget
Chase Taylor Recruitment Ltd
Bristol, Gloucestershire
Chase Taylor Recruitment are proud to be representing a leading business within the home improvement sector in their search for an experienced Regional Sales Manager to cover the Southwest. This is an excellent opportunity for a hands-on Regional Sales Manager with a strong B2C background to lead, coach and develop a team of Sales Surveyors. Working closely with senior leadership, you'll drive sales performance, improve conversion rates and embed best practice across your region. The Role As the Regional Sales Manager, you will spend around four days each week in the field coaching your team, supporting performance and ensuring exceptional customer experiences. Regular travel across the Southwest, including occasional overnight stays, is required. Key Responsibilities Recruit, coach and develop a team of Sales Surveyors. Drive sales performance, conversion rates and average order values. Introduce and monitor KPIs, sales processes and performance standards. Deliver field-based coaching and ongoing sales training. Analyse sales data to identify opportunities for continuous improvement. Manage performance and support the development of underperforming team members. Build strong relationships with internal teams to ensure a seamless customer journey. Motivate your team through effective leadership, incentives and continuous development. About You You'll have: Proven experience leading a successful B2C field sales team. A background within home improvements, windows & doors, garage doors, conservatories, kitchens, bathrooms or a similar direct-to-consumer environment. A track record of coaching sales professionals to improve performance and exceed targets. Strong commercial awareness, leadership and communication skills. A hands-on management style with a passion for developing people and driving results. Package 45,000 basic salary Company car Uncapped commission Laptop and mobile phone Ongoing training and career progression If you're an experienced Regional Sales Manager looking for your next challenge, we'd love to hear from you. To find out more, click 'Apply' or contact Dana at Chase Taylor Recruitment, quoting reference MM6701, for a confidential discussion.
Aug 07, 2026
Full time
Chase Taylor Recruitment are proud to be representing a leading business within the home improvement sector in their search for an experienced Regional Sales Manager to cover the Southwest. This is an excellent opportunity for a hands-on Regional Sales Manager with a strong B2C background to lead, coach and develop a team of Sales Surveyors. Working closely with senior leadership, you'll drive sales performance, improve conversion rates and embed best practice across your region. The Role As the Regional Sales Manager, you will spend around four days each week in the field coaching your team, supporting performance and ensuring exceptional customer experiences. Regular travel across the Southwest, including occasional overnight stays, is required. Key Responsibilities Recruit, coach and develop a team of Sales Surveyors. Drive sales performance, conversion rates and average order values. Introduce and monitor KPIs, sales processes and performance standards. Deliver field-based coaching and ongoing sales training. Analyse sales data to identify opportunities for continuous improvement. Manage performance and support the development of underperforming team members. Build strong relationships with internal teams to ensure a seamless customer journey. Motivate your team through effective leadership, incentives and continuous development. About You You'll have: Proven experience leading a successful B2C field sales team. A background within home improvements, windows & doors, garage doors, conservatories, kitchens, bathrooms or a similar direct-to-consumer environment. A track record of coaching sales professionals to improve performance and exceed targets. Strong commercial awareness, leadership and communication skills. A hands-on management style with a passion for developing people and driving results. Package 45,000 basic salary Company car Uncapped commission Laptop and mobile phone Ongoing training and career progression If you're an experienced Regional Sales Manager looking for your next challenge, we'd love to hear from you. To find out more, click 'Apply' or contact Dana at Chase Taylor Recruitment, quoting reference MM6701, for a confidential discussion.
Adele Carr Recruitment is delighted to be recruiting for an exciting opportunity to join a highly successful and growing accountancy and advisory business with an established specialist property team. This is a fantastic opportunity for an experienced accountant looking to take the next step in their career within a supportive, collaborative and modern working environment. Due to continued business growth and an expanding client portfolio, the team is looking to appoint an Assistant Manager to help lead the delivery of high-quality service charge accounting and advisory services. You'll be joining a friendly, approachable team based in brand-new, modern offices, where flexibility, professional development and work-life balance are genuinely encouraged. Whether you're currently working within an accountancy practice, an internal finance team for a property business, or already specialising in service charge accounting, we'd love to hear from you. The Role As Assistant Manager, you'll take ownership of a portfolio of property clients, overseeing the preparation and review of service charge accounts while supporting and developing junior team members. Working closely with senior management, you'll play an important role in maintaining excellent client relationships and ensuring work is delivered accurately, efficiently and to the highest professional standards. This is a varied role offering a mix of technical accounting, client management and team leadership responsibilities, with genuine opportunities for progression as the department continues to grow. Key Responsibilities Manage a portfolio of property and service charge accounting clients. Review service charge accounts and financial statements prepared by the team. Ensure assignments are completed accurately and delivered within agreed deadlines. Build strong relationships with clients, providing excellent service and proactive advice. Identify opportunities to support clients with additional services where appropriate. Assist with planning workloads, resource allocation and meeting client deadlines. Review work in progress and support fee management. Support and mentor junior members of the team through coaching, training and performance reviews. Assist with recruitment and onboarding of new team members. Work closely with senior leadership on complex client matters and technical queries. Ensure compliance with current accounting standards and industry regulations. About You We're looking for someone who enjoys building client relationships, takes pride in delivering high-quality work and enjoys supporting others to develop. You'll ideally have: ACA, ACCA or equivalent qualification (or be Qualified by Experience). Previous experience within an accountancy practice, service charge accounting or property finance. Experience reviewing accounts and supporting junior staff. Excellent communication and client relationship skills. Strong organisational skills with the ability to manage multiple deadlines. Commercial awareness and a proactive approach to problem solving. Confidence working independently while contributing positively to a collaborative team. We Welcome Applications From This role would suit candidates currently working as: Assistant Manager within an accountancy practice Senior Accountant looking to step into management Service Charge Accountant Property Accountant Finance Manager within a property management business Internal finance professional with responsibility for service charge accounts Practice accountants with experience working with property management or real estate clients What's on Offer? Competitive salary Flexible and hybrid working options Brand-new modern offices Friendly, supportive and collaborative team culture Clear career progression within a growing specialist department Ongoing professional development and training Exposure to a varied portfolio of property clients Opportunity to influence and help shape a growing team
Aug 07, 2026
Full time
Adele Carr Recruitment is delighted to be recruiting for an exciting opportunity to join a highly successful and growing accountancy and advisory business with an established specialist property team. This is a fantastic opportunity for an experienced accountant looking to take the next step in their career within a supportive, collaborative and modern working environment. Due to continued business growth and an expanding client portfolio, the team is looking to appoint an Assistant Manager to help lead the delivery of high-quality service charge accounting and advisory services. You'll be joining a friendly, approachable team based in brand-new, modern offices, where flexibility, professional development and work-life balance are genuinely encouraged. Whether you're currently working within an accountancy practice, an internal finance team for a property business, or already specialising in service charge accounting, we'd love to hear from you. The Role As Assistant Manager, you'll take ownership of a portfolio of property clients, overseeing the preparation and review of service charge accounts while supporting and developing junior team members. Working closely with senior management, you'll play an important role in maintaining excellent client relationships and ensuring work is delivered accurately, efficiently and to the highest professional standards. This is a varied role offering a mix of technical accounting, client management and team leadership responsibilities, with genuine opportunities for progression as the department continues to grow. Key Responsibilities Manage a portfolio of property and service charge accounting clients. Review service charge accounts and financial statements prepared by the team. Ensure assignments are completed accurately and delivered within agreed deadlines. Build strong relationships with clients, providing excellent service and proactive advice. Identify opportunities to support clients with additional services where appropriate. Assist with planning workloads, resource allocation and meeting client deadlines. Review work in progress and support fee management. Support and mentor junior members of the team through coaching, training and performance reviews. Assist with recruitment and onboarding of new team members. Work closely with senior leadership on complex client matters and technical queries. Ensure compliance with current accounting standards and industry regulations. About You We're looking for someone who enjoys building client relationships, takes pride in delivering high-quality work and enjoys supporting others to develop. You'll ideally have: ACA, ACCA or equivalent qualification (or be Qualified by Experience). Previous experience within an accountancy practice, service charge accounting or property finance. Experience reviewing accounts and supporting junior staff. Excellent communication and client relationship skills. Strong organisational skills with the ability to manage multiple deadlines. Commercial awareness and a proactive approach to problem solving. Confidence working independently while contributing positively to a collaborative team. We Welcome Applications From This role would suit candidates currently working as: Assistant Manager within an accountancy practice Senior Accountant looking to step into management Service Charge Accountant Property Accountant Finance Manager within a property management business Internal finance professional with responsibility for service charge accounts Practice accountants with experience working with property management or real estate clients What's on Offer? Competitive salary Flexible and hybrid working options Brand-new modern offices Friendly, supportive and collaborative team culture Clear career progression within a growing specialist department Ongoing professional development and training Exposure to a varied portfolio of property clients Opportunity to influence and help shape a growing team
Learn by Doing. Develop by Owning Your Success Graduate / Trainee Recruitment Consultant (Engineering) 28,000 rising to 32,000 upon promotion + Excellent Commission ( 45- 50k OTE Yr 1) + Clear Pathway to Management + 25 Days Holiday + Pension + benefits Exeter We believe the best way to learn recruitment is by doing it. Are you ready to launch a career where your ambition directly impacts your success? Are you a driven graduate with a competitive edge, a great attitude and the ambition to build a career where you can earn more, progress faster and take control of your future? If so, this could be the opportunity you've been waiting for. You'll receive structured training and ongoing coaching from experienced professionals, but you'll be encouraged to take ownership of your own development from day one. We'll give you the tools, knowledge and support you need to succeed - you'll be responsible for putting them into practice and driving yourself forward. Your development will be built around a combination of on-the-job learning, live coaching, regular feedback and personal reflection . You'll quickly move from learning the fundamentals to putting them into action, working on real clients, real vacancies and real candidates. Our coaching approach is influenced by John Whitmore's GROW model, helping you set meaningful goals, understand where you are now, explore the options available to you and take ownership of the actions needed to achieve your objectives. We also draw on Herzberg's motivational theory, recognising that people perform at their best when they have meaningful responsibility, opportunities to grow and a genuine sense of achievement. This means your development isn't something that happens to you - it's something you actively take responsibility for. You'll be encouraged to: Take responsibility for your learning and development Actively seek feedback and turn it into action Reflect on your performance and identify areas to improve Take ownership of challenges rather than waiting for someone else to solve them Work with your manager and coaches to create a clear development plan Continuously develop your recruitment, sales and business skills You'll have regular coaching and support throughout your journey, with experienced people around you to help you overcome challenges, recognise opportunities and push yourself further. We won't just tell you how to be successful - we'll help you learn how to figure it out for yourself. The result is a development journey where we provide the coaching, support and opportunity, while you take ownership of your growth and career. Whether your ambition is to become a high-performing Recruitment Consultant, progress into Senior Management or ultimately reach Director level, you'll have the opportunity to build your career based on your own performance, development and ambition. The Benefits: Personal development, training and leadership training Unrivalled progression to Management and Director level 25 days holiday Salary rising to 32,000 upon promotion to consultant and increasing as you develop Excellent commission structure If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference: BBBH26551 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 07, 2026
Full time
Learn by Doing. Develop by Owning Your Success Graduate / Trainee Recruitment Consultant (Engineering) 28,000 rising to 32,000 upon promotion + Excellent Commission ( 45- 50k OTE Yr 1) + Clear Pathway to Management + 25 Days Holiday + Pension + benefits Exeter We believe the best way to learn recruitment is by doing it. Are you ready to launch a career where your ambition directly impacts your success? Are you a driven graduate with a competitive edge, a great attitude and the ambition to build a career where you can earn more, progress faster and take control of your future? If so, this could be the opportunity you've been waiting for. You'll receive structured training and ongoing coaching from experienced professionals, but you'll be encouraged to take ownership of your own development from day one. We'll give you the tools, knowledge and support you need to succeed - you'll be responsible for putting them into practice and driving yourself forward. Your development will be built around a combination of on-the-job learning, live coaching, regular feedback and personal reflection . You'll quickly move from learning the fundamentals to putting them into action, working on real clients, real vacancies and real candidates. Our coaching approach is influenced by John Whitmore's GROW model, helping you set meaningful goals, understand where you are now, explore the options available to you and take ownership of the actions needed to achieve your objectives. We also draw on Herzberg's motivational theory, recognising that people perform at their best when they have meaningful responsibility, opportunities to grow and a genuine sense of achievement. This means your development isn't something that happens to you - it's something you actively take responsibility for. You'll be encouraged to: Take responsibility for your learning and development Actively seek feedback and turn it into action Reflect on your performance and identify areas to improve Take ownership of challenges rather than waiting for someone else to solve them Work with your manager and coaches to create a clear development plan Continuously develop your recruitment, sales and business skills You'll have regular coaching and support throughout your journey, with experienced people around you to help you overcome challenges, recognise opportunities and push yourself further. We won't just tell you how to be successful - we'll help you learn how to figure it out for yourself. The result is a development journey where we provide the coaching, support and opportunity, while you take ownership of your growth and career. Whether your ambition is to become a high-performing Recruitment Consultant, progress into Senior Management or ultimately reach Director level, you'll have the opportunity to build your career based on your own performance, development and ambition. The Benefits: Personal development, training and leadership training Unrivalled progression to Management and Director level 25 days holiday Salary rising to 32,000 upon promotion to consultant and increasing as you develop Excellent commission structure If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference: BBBH26551 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Morgan McKinley (South West)
Bristol, Gloucestershire
Are you an experienced credit control or revenue professional ready to take the next step into a team leadership role? We're working with a leading law firm to recruit a Credit Control Team Leader to join its Revenue and Billing team. This is a great opportunity for an experienced credit control professional to combine hands-on working capital management with people leadership, stakeholder management and process improvement. You'll take ownership of a portfolio of departments and key clients, working closely with Partners and lawyers to drive cash collection, manage debt and minimise financial exposure. Alongside this, you'll provide leadership, coaching and support to members of the wider revenue team. The role operates on a hybrid working model, with an expectation of attending the office for a minimum of 40% of your working time. A greater office presence during your first few months will be encouraged to support onboarding, relationship building and integration into the team. The role You'll play a key role in ensuring effective credit control and working capital management across the firm, while acting as a senior point of expertise for billing and revenue matters. Your responsibilities will include: Managing working capital across assigned departments and key client portfolios Working closely with Partners and lawyers to minimise aged debt, WIP and client exposure Leading regular review meetings with senior stakeholders on complex matters Acting as a senior point of expertise for credit control, revenue and billing queries Overseeing and coordinating monthly billing and cash collection activity Ensuring compliance with revenue control policies, including discount and write-off procedures Supporting improvements to billing, credit control processes and systems Providing day-to-day leadership, coaching and development to Credit Controllers and Billing Assistants Supporting onboarding, performance management and ongoing development across the team Acting as an escalation point for complex, sensitive or high-value client and billing issues Identifying opportunities to improve processes, team performance and cash collection What we're looking for We're keen to speak with experienced credit control or revenue professionals who are confident managing complex portfolios and working with senior stakeholders. Relevant professional qualifications are desirable but not essential. Why join? You'll be joining a highly regarded UK law firm with a strong reputation for quality, collaboration and a people-focused culture. The firm puts significant emphasis on developing its people, encouraging innovation and giving specialists the autonomy to make a difference. As Credit Control Team Leader, you'll have the opportunity to influence how the function operates while developing your own leadership career. Key benefits and selling points include: Hybrid working, supporting a healthy work-life balance A collaborative, inclusive and values-led culture Strong opportunities for career progression and professional development Investment in employee development, backed by Platinum Investors in People accreditation The opportunity to lead and develop a talented revenue and billing team Significant exposure to Partners, lawyers and senior business stakeholders The chance to take ownership of complex, high-value client portfolios A culture that encourages people to challenge, improve and innovate The opportunity to build your career within a highly respected professional services environment Interested? If you're an experienced credit control or revenue professional looking for a role where you can combine technical expertise, stakeholder management and people leadership, this could be an excellent opportunity to take the next step in your career
Aug 07, 2026
Full time
Are you an experienced credit control or revenue professional ready to take the next step into a team leadership role? We're working with a leading law firm to recruit a Credit Control Team Leader to join its Revenue and Billing team. This is a great opportunity for an experienced credit control professional to combine hands-on working capital management with people leadership, stakeholder management and process improvement. You'll take ownership of a portfolio of departments and key clients, working closely with Partners and lawyers to drive cash collection, manage debt and minimise financial exposure. Alongside this, you'll provide leadership, coaching and support to members of the wider revenue team. The role operates on a hybrid working model, with an expectation of attending the office for a minimum of 40% of your working time. A greater office presence during your first few months will be encouraged to support onboarding, relationship building and integration into the team. The role You'll play a key role in ensuring effective credit control and working capital management across the firm, while acting as a senior point of expertise for billing and revenue matters. Your responsibilities will include: Managing working capital across assigned departments and key client portfolios Working closely with Partners and lawyers to minimise aged debt, WIP and client exposure Leading regular review meetings with senior stakeholders on complex matters Acting as a senior point of expertise for credit control, revenue and billing queries Overseeing and coordinating monthly billing and cash collection activity Ensuring compliance with revenue control policies, including discount and write-off procedures Supporting improvements to billing, credit control processes and systems Providing day-to-day leadership, coaching and development to Credit Controllers and Billing Assistants Supporting onboarding, performance management and ongoing development across the team Acting as an escalation point for complex, sensitive or high-value client and billing issues Identifying opportunities to improve processes, team performance and cash collection What we're looking for We're keen to speak with experienced credit control or revenue professionals who are confident managing complex portfolios and working with senior stakeholders. Relevant professional qualifications are desirable but not essential. Why join? You'll be joining a highly regarded UK law firm with a strong reputation for quality, collaboration and a people-focused culture. The firm puts significant emphasis on developing its people, encouraging innovation and giving specialists the autonomy to make a difference. As Credit Control Team Leader, you'll have the opportunity to influence how the function operates while developing your own leadership career. Key benefits and selling points include: Hybrid working, supporting a healthy work-life balance A collaborative, inclusive and values-led culture Strong opportunities for career progression and professional development Investment in employee development, backed by Platinum Investors in People accreditation The opportunity to lead and develop a talented revenue and billing team Significant exposure to Partners, lawyers and senior business stakeholders The chance to take ownership of complex, high-value client portfolios A culture that encourages people to challenge, improve and innovate The opportunity to build your career within a highly respected professional services environment Interested? If you're an experienced credit control or revenue professional looking for a role where you can combine technical expertise, stakeholder management and people leadership, this could be an excellent opportunity to take the next step in your career
Graduate Salesperson (Full Training Provided) 28,000 + Uncapped Commission (OTE 50k in year 1) + Progression + Training Bristol City Centre Are you a Graduate from any background, looking to kickstart your sales career in a fast-paced, office-based role with full internal training on sales techniques? At Ernest Gordon we value our employees to enable their success, strive to provide the best service in the industry, and are continuously looking to grow the company for a stable future. With multiple sites across the UK and plans for many more, we pride ourselves on growing our business by taking on junior employees who are open to learning, training, and evolving with us. Specialising in Engineering, IT, Finance and Tech, we cover the UK and the US markets, and you will have free rein to tackle wherever you like. The expectation is relentless hard work and focus, making 100+ cold calls a day in order to achieve the progression and commission on offer. Following tried and tested processes, we boast a winning formula which we will share with you, meaning you truly get out what you put in. With ongoing training and coaching, the only thing standing in your way to senior roles and unrivalled commission is how much you want it. Reference Number: BBBH5239 Trainee, Graduate, Junior, Recruitment, Consultant, Entry-level, 360, Sales, Recruiter, Commission, Progression, Engineering, IT, Finance, Technical, Salesperson, Grad, Technical, Account, Business If you are interested or would like to find out more click 'apply' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 07, 2026
Full time
Graduate Salesperson (Full Training Provided) 28,000 + Uncapped Commission (OTE 50k in year 1) + Progression + Training Bristol City Centre Are you a Graduate from any background, looking to kickstart your sales career in a fast-paced, office-based role with full internal training on sales techniques? At Ernest Gordon we value our employees to enable their success, strive to provide the best service in the industry, and are continuously looking to grow the company for a stable future. With multiple sites across the UK and plans for many more, we pride ourselves on growing our business by taking on junior employees who are open to learning, training, and evolving with us. Specialising in Engineering, IT, Finance and Tech, we cover the UK and the US markets, and you will have free rein to tackle wherever you like. The expectation is relentless hard work and focus, making 100+ cold calls a day in order to achieve the progression and commission on offer. Following tried and tested processes, we boast a winning formula which we will share with you, meaning you truly get out what you put in. With ongoing training and coaching, the only thing standing in your way to senior roles and unrivalled commission is how much you want it. Reference Number: BBBH5239 Trainee, Graduate, Junior, Recruitment, Consultant, Entry-level, 360, Sales, Recruiter, Commission, Progression, Engineering, IT, Finance, Technical, Salesperson, Grad, Technical, Account, Business If you are interested or would like to find out more click 'apply' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Senior Customer Service Executive Salary: Circa 30,000 per annum + Benefits An established and growing finance business is looking for an experienced Senior Customer Service Executive to join its highly regarded customer operations team. This is an excellent opportunity for someone with a strong background in asset finance customer service who is looking to take on a more senior role, supporting colleagues, handling complex customer enquiries and helping drive service excellence across the business. Working closely with the Customer Service Manager, you will act as a key point of expertise within the team, ensuring customers receive a first-class service while supporting colleagues with coaching, guidance, and best practice. Key Responsibilities Deliver exceptional customer service via telephone and email. Act as a subject matter expert for customer service processes and enquiries. Manage settlements, statement requests, account amendments, refinancing queries, cash allocation, refunds, agreement unwinds, and exposure calculations. Support and coach team members on systems, processes, and best practice. Assist with onboarding and training new colleagues. Support workflow management and prioritisation across the team. Help resolve customer concerns and complaints effectively and professionally. Identify opportunities to improve customer experience and operational processes. Essential Experience Please note, previous experience within the Asset Finance industry is essential for this position. Applications are particularly welcomed from candidates with experience in: Hire Purchase (HP) Leasing Refinancing Asset-backed lending products Asset finance customer service or operations In addition, you will have: Previous experience in a senior customer service, customer operations, or account management role. Strong knowledge of asset finance processes and customer journeys. Experience supporting, mentoring, or coaching colleagues. The ability to manage multiple priorities in a fast-paced environment. A proactive, customer-focused approach with exceptional attention to detail. What's on Offer? Salary up to 30,000 per annum Hybrid working - 2 days in office, 3 from home Supportive and collaborative team environment Opportunities for professional development and career progression A business that genuinely values customer service excellence and employee contribution Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Aug 07, 2026
Full time
Senior Customer Service Executive Salary: Circa 30,000 per annum + Benefits An established and growing finance business is looking for an experienced Senior Customer Service Executive to join its highly regarded customer operations team. This is an excellent opportunity for someone with a strong background in asset finance customer service who is looking to take on a more senior role, supporting colleagues, handling complex customer enquiries and helping drive service excellence across the business. Working closely with the Customer Service Manager, you will act as a key point of expertise within the team, ensuring customers receive a first-class service while supporting colleagues with coaching, guidance, and best practice. Key Responsibilities Deliver exceptional customer service via telephone and email. Act as a subject matter expert for customer service processes and enquiries. Manage settlements, statement requests, account amendments, refinancing queries, cash allocation, refunds, agreement unwinds, and exposure calculations. Support and coach team members on systems, processes, and best practice. Assist with onboarding and training new colleagues. Support workflow management and prioritisation across the team. Help resolve customer concerns and complaints effectively and professionally. Identify opportunities to improve customer experience and operational processes. Essential Experience Please note, previous experience within the Asset Finance industry is essential for this position. Applications are particularly welcomed from candidates with experience in: Hire Purchase (HP) Leasing Refinancing Asset-backed lending products Asset finance customer service or operations In addition, you will have: Previous experience in a senior customer service, customer operations, or account management role. Strong knowledge of asset finance processes and customer journeys. Experience supporting, mentoring, or coaching colleagues. The ability to manage multiple priorities in a fast-paced environment. A proactive, customer-focused approach with exceptional attention to detail. What's on Offer? Salary up to 30,000 per annum Hybrid working - 2 days in office, 3 from home Supportive and collaborative team environment Opportunities for professional development and career progression A business that genuinely values customer service excellence and employee contribution Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Job Title: Senior Claims Handler Location: Liverpool Salary: 31,831 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays 9:00am to 17:00pm We are looking for experienced claims handlers who want to go beyond managing claims to truly make a difference. As a Senior Claims Handler, you'll take ownership of claims from start to finish, making confident decisions and delivering better outcomes for our customers. This is a role for someone who doesn't just follow process but improves it. Someone who takes pride in solving problems, supporting others, and leaving every claim in a better place than they found it. What you will be doing: Managing customers claims from first notification of loss through to settlement Making fair, timely and confident decisions Reducing customer effort at every stage of the journey Communicate with clarity Minimising hand-offs and creating seamless customer experiences Supporting and coaching colleagues, sharing your expertise Identifying opportunities to improve how we work and deliver good customer outcomes Consider the commercials when settling the claim What we're looking for: Has experience handling insurance claims Takes ownership and sees things through to completion Builds trust through clear and effective communication Thinks commercially while always doing the right thing for the customer Proactively solves problems rather than waiting for direction Enjoys supporting others and sharing knowledge Is curious and driven to improve processes and customer outcomes Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Senior Insurance Claims Executive, Senior Claims Account Manager, Senior Claims Handler, Senior Customer Claims Handler, Senior Claims Assistant may all be considered.
Aug 07, 2026
Full time
Job Title: Senior Claims Handler Location: Liverpool Salary: 31,831 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays 9:00am to 17:00pm We are looking for experienced claims handlers who want to go beyond managing claims to truly make a difference. As a Senior Claims Handler, you'll take ownership of claims from start to finish, making confident decisions and delivering better outcomes for our customers. This is a role for someone who doesn't just follow process but improves it. Someone who takes pride in solving problems, supporting others, and leaving every claim in a better place than they found it. What you will be doing: Managing customers claims from first notification of loss through to settlement Making fair, timely and confident decisions Reducing customer effort at every stage of the journey Communicate with clarity Minimising hand-offs and creating seamless customer experiences Supporting and coaching colleagues, sharing your expertise Identifying opportunities to improve how we work and deliver good customer outcomes Consider the commercials when settling the claim What we're looking for: Has experience handling insurance claims Takes ownership and sees things through to completion Builds trust through clear and effective communication Thinks commercially while always doing the right thing for the customer Proactively solves problems rather than waiting for direction Enjoys supporting others and sharing knowledge Is curious and driven to improve processes and customer outcomes Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Senior Insurance Claims Executive, Senior Claims Account Manager, Senior Claims Handler, Senior Customer Claims Handler, Senior Claims Assistant may all be considered.
Advanced AutomationLocation - Warwick - Hybrid with UK wide travel Salary - Up to £75,000 p.a. + Paid Overtime + Extensive benefits package Shape the delivery of some of the UK's most complex engineering and automation projects. We're retained by a global engineering organisation to appoint an experienced Senior Project Planner who can bring real project delivery expertise to a highly visible role within a major programme delivery team. This is far more than a planning position.We're looking for someone who has actually delivered complex engineering projects and understands the realities of keeping major programmes on track. Whether your background is as a Project Manager, Senior Project Manager, Programme Manager, Project Controls Manager or Lead Planner, you'll know what good delivery looks like-and more importantly, how to recover projects when things don't go to plan.You'll become a trusted advisor to senior project teams, influencing delivery strategy, challenging assumptions and providing the insight needed to improve project performance across a portfolio of large-scale engineering programmes. The Opportunity Working across multiple high-value projects, you'll take ownership of programme scheduling and project controls, partnering closely with Project Managers, engineering teams and key stakeholders to ensure projects are delivered safely, efficiently and on time.This is an opportunity to join a genuinely world-class engineering business delivering technically challenging projects where your expertise will directly influence commercial success and customer satisfaction. What You'll Be Doing Developing and managing complex project schedules across multiple engineering programmes. Working alongside Project Managers to ensure plans accurately reflect project progress and delivery commitments. Identifying schedule risks, critical path issues and recovery opportunities before they impact delivery. Applying project controls techniques including Earned Value Management (EVM), Critical Path Analysis and schedule forecasting. Producing meaningful project reporting that enables informed commercial and operational decisions. Supporting change management, schedule recovery and project performance improvement. Coaching project teams on planning best practice and driving continuous improvement across project delivery. About You You'll bring first-hand experience of delivering complex projects and understand the commercial and operational pressures faced by project teams. We're particularly interested in individuals who have worked as: Project Manager Senior Project Manager Programme Manager Project Controls Manager Senior Planner Lead Scheduler You'll ideally have experience within sectors such as: Automation Material Handling Manufacturing Engineering Construction Industrial Projects Process Industries Oil & Gas Infrastructure You'll be comfortable working with Microsoft Project and have strong knowledge of project controls methodologies including Critical Path Analysis, Earned Value Management and project forecasting. Most importantly, you'll possess the confidence and credibility to challenge senior stakeholders, influence decision-making and help deliver successful project outcomes. What's on Offer Highly competitive salary Performance-related bonus Comprehensive benefits package Hybrid working Genuine career development within a global engineering organisation Exposure to major, technically challenging engineering programmes Long-term progression opportunities Interested? If you're an experienced project professional looking to use your delivery expertise in a role where you can genuinely influence the success of complex engineering programmes, we'd love to hear from you. For a confidential discussion, please apply today or contact Lord Search & Selection quoting reference number 10476 for further information. All applications will be handled in the strictest confidence. Desired Skills and Experience Automation, Robotics, PLC, Warehousing, 3PL, Logistics, Production, Manufacturing, Engineering, Industrial, Projects, Programmes, Program, Planning, ERP, Planner, Project
Aug 07, 2026
Full time
Advanced AutomationLocation - Warwick - Hybrid with UK wide travel Salary - Up to £75,000 p.a. + Paid Overtime + Extensive benefits package Shape the delivery of some of the UK's most complex engineering and automation projects. We're retained by a global engineering organisation to appoint an experienced Senior Project Planner who can bring real project delivery expertise to a highly visible role within a major programme delivery team. This is far more than a planning position.We're looking for someone who has actually delivered complex engineering projects and understands the realities of keeping major programmes on track. Whether your background is as a Project Manager, Senior Project Manager, Programme Manager, Project Controls Manager or Lead Planner, you'll know what good delivery looks like-and more importantly, how to recover projects when things don't go to plan.You'll become a trusted advisor to senior project teams, influencing delivery strategy, challenging assumptions and providing the insight needed to improve project performance across a portfolio of large-scale engineering programmes. The Opportunity Working across multiple high-value projects, you'll take ownership of programme scheduling and project controls, partnering closely with Project Managers, engineering teams and key stakeholders to ensure projects are delivered safely, efficiently and on time.This is an opportunity to join a genuinely world-class engineering business delivering technically challenging projects where your expertise will directly influence commercial success and customer satisfaction. What You'll Be Doing Developing and managing complex project schedules across multiple engineering programmes. Working alongside Project Managers to ensure plans accurately reflect project progress and delivery commitments. Identifying schedule risks, critical path issues and recovery opportunities before they impact delivery. Applying project controls techniques including Earned Value Management (EVM), Critical Path Analysis and schedule forecasting. Producing meaningful project reporting that enables informed commercial and operational decisions. Supporting change management, schedule recovery and project performance improvement. Coaching project teams on planning best practice and driving continuous improvement across project delivery. About You You'll bring first-hand experience of delivering complex projects and understand the commercial and operational pressures faced by project teams. We're particularly interested in individuals who have worked as: Project Manager Senior Project Manager Programme Manager Project Controls Manager Senior Planner Lead Scheduler You'll ideally have experience within sectors such as: Automation Material Handling Manufacturing Engineering Construction Industrial Projects Process Industries Oil & Gas Infrastructure You'll be comfortable working with Microsoft Project and have strong knowledge of project controls methodologies including Critical Path Analysis, Earned Value Management and project forecasting. Most importantly, you'll possess the confidence and credibility to challenge senior stakeholders, influence decision-making and help deliver successful project outcomes. What's on Offer Highly competitive salary Performance-related bonus Comprehensive benefits package Hybrid working Genuine career development within a global engineering organisation Exposure to major, technically challenging engineering programmes Long-term progression opportunities Interested? If you're an experienced project professional looking to use your delivery expertise in a role where you can genuinely influence the success of complex engineering programmes, we'd love to hear from you. For a confidential discussion, please apply today or contact Lord Search & Selection quoting reference number 10476 for further information. All applications will be handled in the strictest confidence. Desired Skills and Experience Automation, Robotics, PLC, Warehousing, 3PL, Logistics, Production, Manufacturing, Engineering, Industrial, Projects, Programmes, Program, Planning, ERP, Planner, Project
Job description At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Data Analytics & AI - Data Science & AI - Manager EY exists to build a better working world, we empower our people by offering the culture, tech, teams, scale, challenges, learning, and the relationships for you to personalise and build your career, helping to create long-term value for clients, people and society and build trust in the capital markets. This role can be located in our offices in Belfast or Derry/Londonderry, working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you, we are counting on your unique voice and perspective to help EY become even better, too. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. The Team and the opportunity Our data and analytics team focuses on helping our clients unlock value from their information assets by embedding innovative data analytics solutions in existing business areas. Data Analytics is one of the most exciting fields in today's digital world. It offers challenging work, career development and great job satisfaction. EY's mission is to build a better working world by asking better questions and finding better answers - this is what data analytics is all about. What better way to help us achieve our mission than by working with our data science, analytics, engineering, and architecture teams as we continue this journey. In response to strong market demand, we are seeking additional individuals to enhance our existing team. We are transforming our business by embedding analytics in everything we do. We are helping our clients transform their businesses by doing the same, across industry sectors and lines of business. We are growing and so are our people. We are hiring experienced professionals in a variety of roles, this is a fantastic opportunity to contribute to the Data Analytics team who are not only changing how we deliver services to our clients but are also committed to creating a diverse environment where EY people are valued, where they feel they belong and can contribute their best in every encounter. Your key responsibilities The nature of this role means no two projects will be the same. That means you'll need to think on your feet and challenge existing practices to develop solutions for complex problems. You'll also be collaborating with colleagues across multiple service lines, so you will be expected to build relationships and identify opportunities for our clients to benefit from our expertise in other areas. Occasional travel may be necessary as you will be meeting with key clients, some of whom are the most respected in their fields. Leading diverse teams with varying skillsets, who use different Data and Analytics technologies. Lead end-to-end project delivery for data and analytics initiatives, ensuring alignment with business objectives and timelines. Develop comprehensive project plans that outline scope, objectives, timelines, and resource allocation, ensuring successful execution and delivery. Oversee project budgets, ensuring effective allocation of resources and adherence to financial constraints. Adapting your leadership style to fit team, client, and cultural needs, they will look to you to anticipate and identify risks and escalate issues as appropriate. Engage with key stakeholders across client organisations to understand their data needs, communicate project progress, and ensure alignment with their strategic/project goals. As an influential member of the team, you'll create a positive learning culture and will coach and counsel junior members of the team and help them develop. Working in multi-disciplinary teams across a range of industries helping our clients, using our analytics to transform and improve their business. Drawing on your knowledge and experience, you'll create innovative insights which will add value to both our clients and to the broader society. Champion operational efficiency improvements on projects and internal initiatives and will consistently drive projects to completion, and ensure the work is of high quality. Contribute to the development of the wider Data & Analytics team's future by building our brand, attending relevant events, collaborating with other internal teams, and producing thought leadership. Actively establish, maintain, and strengthen internal and external relationships. With guidance from partners, directors, and other senior managers, you'll identify potential business opportunities for EY to incubate or drive new solutions and services. To qualify for the role, you must have A completed degree (bachelors, masters, or PhD) Proven experience, significant experience as a Data Analytics professional, or similar role in a consulting environment or equivalent with a focus on project delivery and management. Proven experience in leading cross-functional teams and managing complex projects. Demonstrated ability to supervise and develop others, effectively communicate, managing client expectations, delivering quality projects, working to timelines, growth of the team, bringing energy, enthusiasm, and the courage to lead and develop others. Ability to communicate technical information to non-technical colleagues and clients. Ambition to continuously develop your skills and abilities. Analytically minded and have the ability to assimilate and apply new techniques and knowledge, to deliver insights and solve problems. Professional with ability to work in diverse, evolving, and dynamic client environments. Working knowledge of key analytics tools such as: Reporting and visualisation: PowerBI, Tableau, Qlik Programming languages: SQL, Python, R Cloud computing platforms: Azure, AWS, GCP Experience in any aspects of the data analytics lifecycle, for example: Data Strategy Data Manipulation and ETL Data Analysis & Visualization Applying machine learning statistical analysis and other advanced analytics techniques to key business issues faced by our clients that can transform and improve their entire organisation. A passion to contribute to the growth of the team, bringing energy, enthusiasm, and the courage to lead and develop others. Relevant experience in Agile Delivery. What working at EY offers We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support and coaching from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include: Pension Discounted health insurance Web Doctor - Free unlimited online GP consultations for you and your family The purchase of additional annual leave Hybrid Working Free Gym membership Travel Pass Maternity & Paternity leave Bike to work Scheme Recognition Awards Cash incentives for referrals Work Mobile TECH MBA paid by EY Wellness rooms Available in some offices EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. Career Progression When you join EY, you will be supported to ensure that you are enhancing your skills from day one. Continuous learning, where you can develop the mindset and skills to navigate whatever comes next. As you grow and develop here, you'll discover opportunities to help customise your career journey . click apply for full job details
Aug 07, 2026
Full time
Job description At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Data Analytics & AI - Data Science & AI - Manager EY exists to build a better working world, we empower our people by offering the culture, tech, teams, scale, challenges, learning, and the relationships for you to personalise and build your career, helping to create long-term value for clients, people and society and build trust in the capital markets. This role can be located in our offices in Belfast or Derry/Londonderry, working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you, we are counting on your unique voice and perspective to help EY become even better, too. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. The Team and the opportunity Our data and analytics team focuses on helping our clients unlock value from their information assets by embedding innovative data analytics solutions in existing business areas. Data Analytics is one of the most exciting fields in today's digital world. It offers challenging work, career development and great job satisfaction. EY's mission is to build a better working world by asking better questions and finding better answers - this is what data analytics is all about. What better way to help us achieve our mission than by working with our data science, analytics, engineering, and architecture teams as we continue this journey. In response to strong market demand, we are seeking additional individuals to enhance our existing team. We are transforming our business by embedding analytics in everything we do. We are helping our clients transform their businesses by doing the same, across industry sectors and lines of business. We are growing and so are our people. We are hiring experienced professionals in a variety of roles, this is a fantastic opportunity to contribute to the Data Analytics team who are not only changing how we deliver services to our clients but are also committed to creating a diverse environment where EY people are valued, where they feel they belong and can contribute their best in every encounter. Your key responsibilities The nature of this role means no two projects will be the same. That means you'll need to think on your feet and challenge existing practices to develop solutions for complex problems. You'll also be collaborating with colleagues across multiple service lines, so you will be expected to build relationships and identify opportunities for our clients to benefit from our expertise in other areas. Occasional travel may be necessary as you will be meeting with key clients, some of whom are the most respected in their fields. Leading diverse teams with varying skillsets, who use different Data and Analytics technologies. Lead end-to-end project delivery for data and analytics initiatives, ensuring alignment with business objectives and timelines. Develop comprehensive project plans that outline scope, objectives, timelines, and resource allocation, ensuring successful execution and delivery. Oversee project budgets, ensuring effective allocation of resources and adherence to financial constraints. Adapting your leadership style to fit team, client, and cultural needs, they will look to you to anticipate and identify risks and escalate issues as appropriate. Engage with key stakeholders across client organisations to understand their data needs, communicate project progress, and ensure alignment with their strategic/project goals. As an influential member of the team, you'll create a positive learning culture and will coach and counsel junior members of the team and help them develop. Working in multi-disciplinary teams across a range of industries helping our clients, using our analytics to transform and improve their business. Drawing on your knowledge and experience, you'll create innovative insights which will add value to both our clients and to the broader society. Champion operational efficiency improvements on projects and internal initiatives and will consistently drive projects to completion, and ensure the work is of high quality. Contribute to the development of the wider Data & Analytics team's future by building our brand, attending relevant events, collaborating with other internal teams, and producing thought leadership. Actively establish, maintain, and strengthen internal and external relationships. With guidance from partners, directors, and other senior managers, you'll identify potential business opportunities for EY to incubate or drive new solutions and services. To qualify for the role, you must have A completed degree (bachelors, masters, or PhD) Proven experience, significant experience as a Data Analytics professional, or similar role in a consulting environment or equivalent with a focus on project delivery and management. Proven experience in leading cross-functional teams and managing complex projects. Demonstrated ability to supervise and develop others, effectively communicate, managing client expectations, delivering quality projects, working to timelines, growth of the team, bringing energy, enthusiasm, and the courage to lead and develop others. Ability to communicate technical information to non-technical colleagues and clients. Ambition to continuously develop your skills and abilities. Analytically minded and have the ability to assimilate and apply new techniques and knowledge, to deliver insights and solve problems. Professional with ability to work in diverse, evolving, and dynamic client environments. Working knowledge of key analytics tools such as: Reporting and visualisation: PowerBI, Tableau, Qlik Programming languages: SQL, Python, R Cloud computing platforms: Azure, AWS, GCP Experience in any aspects of the data analytics lifecycle, for example: Data Strategy Data Manipulation and ETL Data Analysis & Visualization Applying machine learning statistical analysis and other advanced analytics techniques to key business issues faced by our clients that can transform and improve their entire organisation. A passion to contribute to the growth of the team, bringing energy, enthusiasm, and the courage to lead and develop others. Relevant experience in Agile Delivery. What working at EY offers We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support and coaching from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include: Pension Discounted health insurance Web Doctor - Free unlimited online GP consultations for you and your family The purchase of additional annual leave Hybrid Working Free Gym membership Travel Pass Maternity & Paternity leave Bike to work Scheme Recognition Awards Cash incentives for referrals Work Mobile TECH MBA paid by EY Wellness rooms Available in some offices EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. Career Progression When you join EY, you will be supported to ensure that you are enhancing your skills from day one. Continuous learning, where you can develop the mindset and skills to navigate whatever comes next. As you grow and develop here, you'll discover opportunities to help customise your career journey . click apply for full job details
Audit Senior Lancaster £35,000 - £45,000 + Benefits Permanent Full-Time Safer Hand Solutions are working in partnership with a leading national accountancy and business advisory firm to recruit an Audit Senior for their Lancaster office. This is an excellent opportunity for an experienced auditor looking to join a growing and highly respected firm that offers genuine career progression, flexible working, and exposure to a varied client portfolio. The Role You'll take ownership of audit assignments from planning through to completion, working closely with a range of clients across multiple sectors. You'll build strong client relationships, support junior team members, and play a key role in delivering high-quality audit services. Key Responsibilities Planning and completing external audit assignments Managing audit fieldwork and client relationships Liaising directly with stakeholders throughout the audit process Supporting and mentoring junior team members Working closely with colleagues across the wider business Delivering audits efficiently and to a high standard About You Previous experience within External Audit Ideally gained within an accountancy practice Strong communication and client-facing skills Well organised with the ability to manage multiple priorities Looking to continue developing your career within audit Candidates who are slightly more junior or more senior will also be considered, with flexibility around level and salary for the right individual. Benefits £35,000 - £45,000 salary 33 days annual leave including bank holidays Flexible working arrangements Pension scheme Life assurance (4x salary) Employee discounts and cashback platform Learning and development opportunities Career coaching and progression support Regular social events If you're looking for a fresh challenge with a market-leading firm that genuinely invests in its people, we'd love to hear from you. Contact Sean Feldman at Safer Hand Solutions for a confidential discussion.
Aug 07, 2026
Full time
Audit Senior Lancaster £35,000 - £45,000 + Benefits Permanent Full-Time Safer Hand Solutions are working in partnership with a leading national accountancy and business advisory firm to recruit an Audit Senior for their Lancaster office. This is an excellent opportunity for an experienced auditor looking to join a growing and highly respected firm that offers genuine career progression, flexible working, and exposure to a varied client portfolio. The Role You'll take ownership of audit assignments from planning through to completion, working closely with a range of clients across multiple sectors. You'll build strong client relationships, support junior team members, and play a key role in delivering high-quality audit services. Key Responsibilities Planning and completing external audit assignments Managing audit fieldwork and client relationships Liaising directly with stakeholders throughout the audit process Supporting and mentoring junior team members Working closely with colleagues across the wider business Delivering audits efficiently and to a high standard About You Previous experience within External Audit Ideally gained within an accountancy practice Strong communication and client-facing skills Well organised with the ability to manage multiple priorities Looking to continue developing your career within audit Candidates who are slightly more junior or more senior will also be considered, with flexibility around level and salary for the right individual. Benefits £35,000 - £45,000 salary 33 days annual leave including bank holidays Flexible working arrangements Pension scheme Life assurance (4x salary) Employee discounts and cashback platform Learning and development opportunities Career coaching and progression support Regular social events If you're looking for a fresh challenge with a market-leading firm that genuinely invests in its people, we'd love to hear from you. Contact Sean Feldman at Safer Hand Solutions for a confidential discussion.
Workshop Manager Drive Performance. Develop People. Deliver Excellence. We are seeking an experienced and highly motivated Workshop Manager to lead the daily workshop operation of a busy aftersales department. This is an excellent opportunity for a proven automotive professional who thrives in a fast-paced environment and is passionate about developing technicians, improving productivity, and delivering outstanding customer satisfaction. Working closely with the Service Manager, you will be responsible for ensuring the workshop operates efficiently, safely, and profitably while maintaining the highest standards of quality and customer care. Key Responsibilities Workshop Performance & Productivity Support planning and control workshop loading to maximise technician efficiency and utilisation. Monitor productivity, efficiency and labour sales performance against departmental targets. Ensure work is allocated effectively based on technician skill levels and development needs. Drive continuous improvement initiatives to enhance workshop performance and throughput. Technician Development Coach, mentor and support technicians to achieve their full potential. Identify training needs and create development plans to improve technical capability. Conduct regular performance reviews and provide constructive feedback. Foster a positive, high-performance team culture focused on quality and accountability. Customer Satisfaction Ensure all repair and maintenance work is completed right first time. Support service advisors in resolving customer concerns and technical queries. Monitor repair quality and turnaround times to deliver an exceptional customer experience. Work proactively to achieve and exceed customer satisfaction targets. Health, Safety & Compliance Maintain a safe and compliant workshop environment at all times. Ensure all health and safety policies, procedures and manufacturer standards are followed. Conduct regular workshop inspections and risk assessments. Promote a culture where safety is everyone's responsibility. Commercial Management Support the achievement of departmental profitability targets. Minimise rework, warranty costs and lost productivity. Monitor workshop performance metrics and implement actions to address variances. Work collaboratively with the wider aftersales team to maximise revenue opportunities. What We're Looking For Previous experience as a Workshop Controller, Senior Technician, Workshop Manager or similar automotive leadership role. Strong technical automotive knowledge gained within a franchised retailer or high-volume workshop environment. Proven track record of improving technician productivity and workshop performance. Experience coaching and developing teams. Excellent organisational and leadership skills. Strong customer focus with a commitment to delivering exceptional service. Good understanding of workshop health and safety requirements. Ability to work under pressure while maintaining high standards of quality and efficiency. What We Offer Competitive salary and performance-related bonus. Manufacturer and leadership training opportunities. Career progression within a growing automotive business. Company pension scheme. Employee benefits package. A supportive and professional working environment. Join Our Team If you're an experienced automotive professional with a passion for people development, operational excellence and delivering exceptional customer experiences, we'd love to hear from you. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 07, 2026
Full time
Workshop Manager Drive Performance. Develop People. Deliver Excellence. We are seeking an experienced and highly motivated Workshop Manager to lead the daily workshop operation of a busy aftersales department. This is an excellent opportunity for a proven automotive professional who thrives in a fast-paced environment and is passionate about developing technicians, improving productivity, and delivering outstanding customer satisfaction. Working closely with the Service Manager, you will be responsible for ensuring the workshop operates efficiently, safely, and profitably while maintaining the highest standards of quality and customer care. Key Responsibilities Workshop Performance & Productivity Support planning and control workshop loading to maximise technician efficiency and utilisation. Monitor productivity, efficiency and labour sales performance against departmental targets. Ensure work is allocated effectively based on technician skill levels and development needs. Drive continuous improvement initiatives to enhance workshop performance and throughput. Technician Development Coach, mentor and support technicians to achieve their full potential. Identify training needs and create development plans to improve technical capability. Conduct regular performance reviews and provide constructive feedback. Foster a positive, high-performance team culture focused on quality and accountability. Customer Satisfaction Ensure all repair and maintenance work is completed right first time. Support service advisors in resolving customer concerns and technical queries. Monitor repair quality and turnaround times to deliver an exceptional customer experience. Work proactively to achieve and exceed customer satisfaction targets. Health, Safety & Compliance Maintain a safe and compliant workshop environment at all times. Ensure all health and safety policies, procedures and manufacturer standards are followed. Conduct regular workshop inspections and risk assessments. Promote a culture where safety is everyone's responsibility. Commercial Management Support the achievement of departmental profitability targets. Minimise rework, warranty costs and lost productivity. Monitor workshop performance metrics and implement actions to address variances. Work collaboratively with the wider aftersales team to maximise revenue opportunities. What We're Looking For Previous experience as a Workshop Controller, Senior Technician, Workshop Manager or similar automotive leadership role. Strong technical automotive knowledge gained within a franchised retailer or high-volume workshop environment. Proven track record of improving technician productivity and workshop performance. Experience coaching and developing teams. Excellent organisational and leadership skills. Strong customer focus with a commitment to delivering exceptional service. Good understanding of workshop health and safety requirements. Ability to work under pressure while maintaining high standards of quality and efficiency. What We Offer Competitive salary and performance-related bonus. Manufacturer and leadership training opportunities. Career progression within a growing automotive business. Company pension scheme. Employee benefits package. A supportive and professional working environment. Join Our Team If you're an experienced automotive professional with a passion for people development, operational excellence and delivering exceptional customer experiences, we'd love to hear from you. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Hays are working with a Top 10 firm in Ipswich to source an Accounting and Business Advisory Manager or Senior Manager for their fast-growing team. You will take ownership of a client portfolio, leading the preparation and review of accounts while ensuring compliance with relevant standards and deadlines. You will manage and develop a team, oversee workflow planning, and act as a trusted advisor to clients on a range of financial and business matters. This is a key role within the team, focused on delivering high-quality client service while contributing to the ongoing growth and development of the practice and can be appointed at Manager or Senior Manager level. Key Responsibilities Client & Portfolio Management Manage a portfolio of clients, acting as the main point of contact Build strong relationships, understanding clients' businesses, objectives, and challenges Lead year-end accounts discussions and identify opportunities to provide additional advisory services Respond to client queries independently and proactively Team Leadership & Development Manage and support a team, ensuring effective workflow planning and delivery Review work produced by junior team members, providing constructive feedback and coaching Allocate work effectively, encouraging development through challenging assignments Support recruitment, interviews, and development of junior staff Service Delivery & Compliance Oversee the preparation and review of statutory accounts and financial reporting Ensure all work is completed in line with accounting standards and internal procedures Manage deadlines across the portfolio to ensure timely delivery Maintain high levels of accuracy and attention to detail Commercial & Operational Management Monitor WIP and ensure timely billing, addressing any recoverability concerns Challenge fee levels in line with job recovery and commercial performance Contribute to proposals, tenders, and fee quotes to support new business generation Drive efficiency improvements and adopt new technologies where appropriate Core CompetenciesClient Focus Strong understanding of client needs, markets, and business environments Ability to identify opportunities to add value and support business growth Confident in managing client relationships independently Technical Excellence Maintains strong technical knowledge of accounts and business advisory services Able to interpret financial results and provide meaningful commercial insight Shares knowledge with the wider team and contributes to training initiatives Leadership & Commitment Takes ownership of team performance and workflow planning Identifies skills gaps and supports ongoing development initiatives Demonstrates enthusiasm and actively contributes to team and firm-wide activities Technical Skills Preparation and review of statutory and consolidated accounts Ability to interpret financial data, including working capital and cash flow Experience preparing and reviewing forecasts and projections Strong understanding of VAT, including partial exemption and reverse-charge Ability to identify and explain prior period adjustments Experience advising on financial performance and business planning Exposure to group structures, consolidations, and reliefs are desirable. Key Behaviours Strong decision-making skills and confidence in managing responsibility Ability to challenge existing processes and drive continuous improvement Encourages independent thinking within the team Demonstrates integrity and alignment with firm values Qualifications & Experience ACA, ACCA or equivalent qualified (or qualified by experience) Proven experience within an accountancy practice environment Demonstrable experience managing client portfolios and leading teams Strong technical accounts and advisory background What's on Offer Opportunity to lead a portfolio and play a key role in team development Exposure to a broad range of clients and advisory work Clear progression pathway within a growing practice Supportive and collaborative working environment Highly competitive salary along with extensive benefits New, modern offices What you need to do now If you're interested in this role, please contact Cara Whyte at Hays or click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 07, 2026
Full time
Hays are working with a Top 10 firm in Ipswich to source an Accounting and Business Advisory Manager or Senior Manager for their fast-growing team. You will take ownership of a client portfolio, leading the preparation and review of accounts while ensuring compliance with relevant standards and deadlines. You will manage and develop a team, oversee workflow planning, and act as a trusted advisor to clients on a range of financial and business matters. This is a key role within the team, focused on delivering high-quality client service while contributing to the ongoing growth and development of the practice and can be appointed at Manager or Senior Manager level. Key Responsibilities Client & Portfolio Management Manage a portfolio of clients, acting as the main point of contact Build strong relationships, understanding clients' businesses, objectives, and challenges Lead year-end accounts discussions and identify opportunities to provide additional advisory services Respond to client queries independently and proactively Team Leadership & Development Manage and support a team, ensuring effective workflow planning and delivery Review work produced by junior team members, providing constructive feedback and coaching Allocate work effectively, encouraging development through challenging assignments Support recruitment, interviews, and development of junior staff Service Delivery & Compliance Oversee the preparation and review of statutory accounts and financial reporting Ensure all work is completed in line with accounting standards and internal procedures Manage deadlines across the portfolio to ensure timely delivery Maintain high levels of accuracy and attention to detail Commercial & Operational Management Monitor WIP and ensure timely billing, addressing any recoverability concerns Challenge fee levels in line with job recovery and commercial performance Contribute to proposals, tenders, and fee quotes to support new business generation Drive efficiency improvements and adopt new technologies where appropriate Core CompetenciesClient Focus Strong understanding of client needs, markets, and business environments Ability to identify opportunities to add value and support business growth Confident in managing client relationships independently Technical Excellence Maintains strong technical knowledge of accounts and business advisory services Able to interpret financial results and provide meaningful commercial insight Shares knowledge with the wider team and contributes to training initiatives Leadership & Commitment Takes ownership of team performance and workflow planning Identifies skills gaps and supports ongoing development initiatives Demonstrates enthusiasm and actively contributes to team and firm-wide activities Technical Skills Preparation and review of statutory and consolidated accounts Ability to interpret financial data, including working capital and cash flow Experience preparing and reviewing forecasts and projections Strong understanding of VAT, including partial exemption and reverse-charge Ability to identify and explain prior period adjustments Experience advising on financial performance and business planning Exposure to group structures, consolidations, and reliefs are desirable. Key Behaviours Strong decision-making skills and confidence in managing responsibility Ability to challenge existing processes and drive continuous improvement Encourages independent thinking within the team Demonstrates integrity and alignment with firm values Qualifications & Experience ACA, ACCA or equivalent qualified (or qualified by experience) Proven experience within an accountancy practice environment Demonstrable experience managing client portfolios and leading teams Strong technical accounts and advisory background What's on Offer Opportunity to lead a portfolio and play a key role in team development Exposure to a broad range of clients and advisory work Clear progression pathway within a growing practice Supportive and collaborative working environment Highly competitive salary along with extensive benefits New, modern offices What you need to do now If you're interested in this role, please contact Cara Whyte at Hays or click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company Triage Manager Sheffield Hybrid Working Full-Time - 1 day a week in the office in central Sheffield The Opportunity An exciting opportunity has arisen for an experienced people manager to lead a specialist case assessment function within a national regulatory organisation. This role is pivotal in ensuring concerns and complaints are assessed fairly, consistently and proportionately, supporting public protection and confidence in a regulated profession.Leading a team of experienced case management professionals, you will oversee the assessment and prioritisation of incoming concerns, ensuring decisions are evidence-based, risk-focused and aligned with relevant legislation, policies and service standards. This is an excellent opportunity for a regulatory, investigations, compliance or professional standards professional looking to make a meaningful impact while developing a high-performing team. Key Responsibilities Lead and manage a team responsible for assessing and reviewing incoming complaints and concerns. Ensure decisions are transparent, legally sound, evidence-led and proportionate. Oversee the progression of complex, sensitive, high-risk and high-profile cases. Provide technical guidance and support to team members on case assessment and decision-making. Monitor team performance against service standards, quality measures and operational targets. Implement and maintain robust quality assurance processes. Analyse performance data and identify opportunities for process improvement and enhanced service delivery. Lead, coach and develop team members, promoting a positive and high-performing culture. Build effective relationships with internal departments, legal advisers, employers and external stakeholders. Support continuous improvement initiatives and contribute to wider operational projects. Prepare reports, handle escalated enquiries and respond to complaints where required. Deputise for senior management as needed. About You To be successful in this role, you will demonstrate: Previous experience within a regulatory, compliance, professional standards, investigations or similar environment. Experience managing and developing teams within a fast-paced operational setting. Strong decision-making skills with the ability to assess complex information and manage risk effectively. Excellent analytical and problem-solving abilities. Experience handling sensitive and confidential information with professionalism and discretion. A track record of improving processes, implementing change and driving performance improvements. Strong stakeholder management skills with the ability to build credibility and influence at all levels. Experience monitoring workloads, managing KPIs and producing management information. Excellent verbal and written communication skills. Strong IT skills, including experience using case management systems and Microsoft Office applications. A commitment to equality, diversity, inclusion and delivering outstanding customer service. What's on Offer Hybrid working model combining office and home working. Opportunity to lead a high-profile, purpose-driven function. Supportive and collaborative working environment. Ongoing professional development and leadership opportunities. The chance to play a key role in protecting the public and maintaining professional standards. If you are an experienced operational leader with a background in investigations, regulation, compliance or professional standards and are looking for a rewarding leadership opportunity, we would love to hear from you! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 07, 2026
Full time
Your new company Triage Manager Sheffield Hybrid Working Full-Time - 1 day a week in the office in central Sheffield The Opportunity An exciting opportunity has arisen for an experienced people manager to lead a specialist case assessment function within a national regulatory organisation. This role is pivotal in ensuring concerns and complaints are assessed fairly, consistently and proportionately, supporting public protection and confidence in a regulated profession.Leading a team of experienced case management professionals, you will oversee the assessment and prioritisation of incoming concerns, ensuring decisions are evidence-based, risk-focused and aligned with relevant legislation, policies and service standards. This is an excellent opportunity for a regulatory, investigations, compliance or professional standards professional looking to make a meaningful impact while developing a high-performing team. Key Responsibilities Lead and manage a team responsible for assessing and reviewing incoming complaints and concerns. Ensure decisions are transparent, legally sound, evidence-led and proportionate. Oversee the progression of complex, sensitive, high-risk and high-profile cases. Provide technical guidance and support to team members on case assessment and decision-making. Monitor team performance against service standards, quality measures and operational targets. Implement and maintain robust quality assurance processes. Analyse performance data and identify opportunities for process improvement and enhanced service delivery. Lead, coach and develop team members, promoting a positive and high-performing culture. Build effective relationships with internal departments, legal advisers, employers and external stakeholders. Support continuous improvement initiatives and contribute to wider operational projects. Prepare reports, handle escalated enquiries and respond to complaints where required. Deputise for senior management as needed. About You To be successful in this role, you will demonstrate: Previous experience within a regulatory, compliance, professional standards, investigations or similar environment. Experience managing and developing teams within a fast-paced operational setting. Strong decision-making skills with the ability to assess complex information and manage risk effectively. Excellent analytical and problem-solving abilities. Experience handling sensitive and confidential information with professionalism and discretion. A track record of improving processes, implementing change and driving performance improvements. Strong stakeholder management skills with the ability to build credibility and influence at all levels. Experience monitoring workloads, managing KPIs and producing management information. Excellent verbal and written communication skills. Strong IT skills, including experience using case management systems and Microsoft Office applications. A commitment to equality, diversity, inclusion and delivering outstanding customer service. What's on Offer Hybrid working model combining office and home working. Opportunity to lead a high-profile, purpose-driven function. Supportive and collaborative working environment. Ongoing professional development and leadership opportunities. The chance to play a key role in protecting the public and maintaining professional standards. If you are an experienced operational leader with a background in investigations, regulation, compliance or professional standards and are looking for a rewarding leadership opportunity, we would love to hear from you! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Head of Marketing & PR London £80,000 + 10% Bonus + £2,006 Travel Allowance Are you an experienced Marketing & PR leader with a passion for luxury brands, commercial growth and brand storytelling? We are recruiting for an exceptional opportunity to join one of London's leading luxury hospitality groups in a newly created Head of Marketing & PR position. This Executive Leadership role will shape the marketing, communications and brand strategy across an impressive portfolio of luxury hotels. This is a fantastic opportunity for a commercially focused marketing professional who thrives in a fast-paced environment and enjoys leading high-performing teams while driving business growth. The Role Reporting into the Executive Leadership Team, you will be responsible for developing and delivering the overall Marketing, Brand, Communications and Public Relations strategy across a portfolio of luxury hotels. Working closely with Revenue, Sales, Operations, Finance and People teams, you'll ensure marketing activity supports commercial performance, strengthens brand positioning and enhances guest engagement. Key Responsibilities Develop and implement the overall Marketing & PR strategy. Lead brand positioning and reputation management. Drive direct bookings and customer acquisition. Oversee Digital Marketing including SEO, PPC, CRM, social media and website performance. Lead PR, media relations, influencer partnerships and corporate communications. Manage creative campaigns, photography, content and brand guidelines. Develop strategic partnerships and commercial collaborations. Support hotel launches, refurbishments and brand repositioning projects. Monitor campaign performance, ROI and marketing analytics. Manage marketing budgets and external agencies. Lead, coach and develop a high-performing Marketing & PR team. About You We're looking for someone who can combine strategic thinking with a hands-on commercial approach. You'll ideally have: Significant senior Marketing & PR leadership experience. Experience within luxury hospitality, hotels, travel, lifestyle or premium consumer brands. Proven success developing integrated marketing and brand strategies. Strong digital marketing knowledge including SEO, PPC, CRM and social media. Experience leading PR, communications and reputation management. Strong commercial awareness with the ability to drive revenue growth. Experience managing senior stakeholders and cross-functional teams. Excellent leadership, communication and presentation skills. Experience leading large marketing projects, brand transformation or business growth initiatives. Package £80,000 basic salary 10% annual bonus £2,006 travel allowance Executive Leadership opportunity Hybrid working Excellent long-term career progression Opportunity to influence the future direction of a prestigious luxury hospitality group
Aug 07, 2026
Full time
Head of Marketing & PR London £80,000 + 10% Bonus + £2,006 Travel Allowance Are you an experienced Marketing & PR leader with a passion for luxury brands, commercial growth and brand storytelling? We are recruiting for an exceptional opportunity to join one of London's leading luxury hospitality groups in a newly created Head of Marketing & PR position. This Executive Leadership role will shape the marketing, communications and brand strategy across an impressive portfolio of luxury hotels. This is a fantastic opportunity for a commercially focused marketing professional who thrives in a fast-paced environment and enjoys leading high-performing teams while driving business growth. The Role Reporting into the Executive Leadership Team, you will be responsible for developing and delivering the overall Marketing, Brand, Communications and Public Relations strategy across a portfolio of luxury hotels. Working closely with Revenue, Sales, Operations, Finance and People teams, you'll ensure marketing activity supports commercial performance, strengthens brand positioning and enhances guest engagement. Key Responsibilities Develop and implement the overall Marketing & PR strategy. Lead brand positioning and reputation management. Drive direct bookings and customer acquisition. Oversee Digital Marketing including SEO, PPC, CRM, social media and website performance. Lead PR, media relations, influencer partnerships and corporate communications. Manage creative campaigns, photography, content and brand guidelines. Develop strategic partnerships and commercial collaborations. Support hotel launches, refurbishments and brand repositioning projects. Monitor campaign performance, ROI and marketing analytics. Manage marketing budgets and external agencies. Lead, coach and develop a high-performing Marketing & PR team. About You We're looking for someone who can combine strategic thinking with a hands-on commercial approach. You'll ideally have: Significant senior Marketing & PR leadership experience. Experience within luxury hospitality, hotels, travel, lifestyle or premium consumer brands. Proven success developing integrated marketing and brand strategies. Strong digital marketing knowledge including SEO, PPC, CRM and social media. Experience leading PR, communications and reputation management. Strong commercial awareness with the ability to drive revenue growth. Experience managing senior stakeholders and cross-functional teams. Excellent leadership, communication and presentation skills. Experience leading large marketing projects, brand transformation or business growth initiatives. Package £80,000 basic salary 10% annual bonus £2,006 travel allowance Executive Leadership opportunity Hybrid working Excellent long-term career progression Opportunity to influence the future direction of a prestigious luxury hospitality group