Glasgow From 25,000 per annum Hybrid (3 days on-site) Murray McIntosh is delighted to be supporting Scottish Renewables in the recruitment of a Marketing Officer. This is an exciting opportunity to join the Communications team at the heart of Scotland's renewable energy sector. Reporting to the Head of Marketing & Digital, you will play a key role in delivering engaging marketing campaigns, promoting industry-leading events and supporting digital communications activity across the organisation. Working closely with colleagues across communications, events, membership and policy, you'll help raise the profile of Scottish Renewables, engage members and stakeholders, and support the delivery of campaigns that contribute to the growth of Scotland's renewable energy industry. The Role You'll support the planning and delivery of marketing campaigns across a range of digital channels, with a particular focus on promoting Scottish Renewables' events programme. The role combines event marketing, social media management, content creation and performance reporting, offering exposure to a broad range of marketing activities. Responsibilities will include coordinating event promotion, managing website content, scheduling social media activity, producing email campaigns, creating engaging digital content and monitoring performance against marketing KPIs. You'll also work collaboratively across the organisation to identify and promote stories, achievements, events and opportunities relevant to members and stakeholders. About You This role would suit a creative and organised marketing professional who enjoys producing engaging content, promoting events and using digital channels to connect with audiences. You'll be comfortable managing multiple projects at once, bringing a proactive approach and strong attention to detail. We're keen to speak with candidates who have: Experience working in a marketing, communications, events or similar role. Strong social media and digital marketing experience. Excellent written communication, copywriting and proofreading skills. Experience creating digital content, marketing materials and promotional campaigns. Experience using graphic design platforms such as Canva or similar tools. Strong organisational skills and the ability to manage competing priorities. An analytical mindset with the ability to track campaign performance and engagement metrics Experience of video editing, especially with software like Adobe Express, would be advantageous. Experience supporting event marketing, maintaining websites or CMS platforms, working with CRM systems, or working within a membership organisation or trade association would be desirable. How to Apply Deadline for applications is 31st July, 23:59 . Please ensure you send a full copy of your CV clearly highlighting the experience relevant to the post. Full right to work in the UK is required; sponsorship cannot be provided. Murray McIntosh is proud to be an equal opportunities employer on behalf of their clients. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
Aug 19, 2026
Full time
Glasgow From 25,000 per annum Hybrid (3 days on-site) Murray McIntosh is delighted to be supporting Scottish Renewables in the recruitment of a Marketing Officer. This is an exciting opportunity to join the Communications team at the heart of Scotland's renewable energy sector. Reporting to the Head of Marketing & Digital, you will play a key role in delivering engaging marketing campaigns, promoting industry-leading events and supporting digital communications activity across the organisation. Working closely with colleagues across communications, events, membership and policy, you'll help raise the profile of Scottish Renewables, engage members and stakeholders, and support the delivery of campaigns that contribute to the growth of Scotland's renewable energy industry. The Role You'll support the planning and delivery of marketing campaigns across a range of digital channels, with a particular focus on promoting Scottish Renewables' events programme. The role combines event marketing, social media management, content creation and performance reporting, offering exposure to a broad range of marketing activities. Responsibilities will include coordinating event promotion, managing website content, scheduling social media activity, producing email campaigns, creating engaging digital content and monitoring performance against marketing KPIs. You'll also work collaboratively across the organisation to identify and promote stories, achievements, events and opportunities relevant to members and stakeholders. About You This role would suit a creative and organised marketing professional who enjoys producing engaging content, promoting events and using digital channels to connect with audiences. You'll be comfortable managing multiple projects at once, bringing a proactive approach and strong attention to detail. We're keen to speak with candidates who have: Experience working in a marketing, communications, events or similar role. Strong social media and digital marketing experience. Excellent written communication, copywriting and proofreading skills. Experience creating digital content, marketing materials and promotional campaigns. Experience using graphic design platforms such as Canva or similar tools. Strong organisational skills and the ability to manage competing priorities. An analytical mindset with the ability to track campaign performance and engagement metrics Experience of video editing, especially with software like Adobe Express, would be advantageous. Experience supporting event marketing, maintaining websites or CMS platforms, working with CRM systems, or working within a membership organisation or trade association would be desirable. How to Apply Deadline for applications is 31st July, 23:59 . Please ensure you send a full copy of your CV clearly highlighting the experience relevant to the post. Full right to work in the UK is required; sponsorship cannot be provided. Murray McIntosh is proud to be an equal opportunities employer on behalf of their clients. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
Project Manager (SEND School Commissioning & Development) Competitive salary Fixed term Ipswich An exciting opportunity has arisen for an experienced and highly organised Project Manager to support the commissioning and development of a new Special Educational Needs & Disabilities (SEND) school. You will lead the project from early planning through to operational mobilisation, ensuring the school opens safely, compliantly and fully prepared for learners. This is a key role for a senior professional with proven experience in education, SEND, children's services, or complex public sector project delivery. Reporting to the Vice Principal (Pastoral), you will coordinate multiple workstreams including design, planning, regulatory submissions, risk management and pre-opening readiness. You will work closely with contractors, Local Authorities and internal stakeholders to ensure effective delivery across all phases of the project. You will develop and maintain detailed project plans, budgets, timelines, risk logs and progress reports, ensuring compliance with the SEND Code of Practice, safeguarding requirements and Ofsted expectations. The role also includes supporting the development of operational systems, staffing models, policies, recruitment and induction activity ahead of opening. The successful candidate will bring strong project management skills, excellent communication and the ability to work confidently with senior stakeholders and multi-agency partners. A commitment to inclusive, child-centred practice is essential. You will be resilient, proactive and solutions-focused, with the ability to manage competing priorities and deliver to tight deadlines while maintaining high standards. We are committed to safeguarding and promoting the welfare of children. This post is subject to enhanced DBS clearance and satisfactory references. Why join us? This is a genuinely unique opportunity to shape a new SEND school and directly influence the quality of provision for children and young people with additional needs. You will be joining a committed and values-driven team with a clear moral purpose and a strong focus on inclusion, safeguarding and educational excellence. You will have a high degree of autonomy and professional trust, working at the heart of a significant commissioning and development programme with real visibility at senior leadership level. The role offers the chance to see tangible impact from your work, from early design decisions through to the moment the school opens its doors. We are committed to building a supportive, collaborative culture where expertise is valued and professional contribution is recognised. This is an opportunity to take on a meaningful leadership role in a project that will make a lasting difference to families and communities. Further details and an application form can be found at our website via the button below or by contacting the HR Officer by email () or telephone 690281. The closing date is 9.00am on Tuesday 1 September 2026. Applications will be considered as they are received, so early applications are encouraged. The College reserves the right to make an appointment at any stage of the process. St Joseph's College is committed to safeguarding and promoting the welfare of children. The successful applicant will be required to undertake child protection screening appropriate to the post, including an Enhanced Disclosure via the Disclosure and Barring Service. Please be advised that applications cannot be accepted unless they are on the College's Application Form. References will be taken up and will be carefully checked. DBS charge payable by applicant.
Aug 19, 2026
Full time
Project Manager (SEND School Commissioning & Development) Competitive salary Fixed term Ipswich An exciting opportunity has arisen for an experienced and highly organised Project Manager to support the commissioning and development of a new Special Educational Needs & Disabilities (SEND) school. You will lead the project from early planning through to operational mobilisation, ensuring the school opens safely, compliantly and fully prepared for learners. This is a key role for a senior professional with proven experience in education, SEND, children's services, or complex public sector project delivery. Reporting to the Vice Principal (Pastoral), you will coordinate multiple workstreams including design, planning, regulatory submissions, risk management and pre-opening readiness. You will work closely with contractors, Local Authorities and internal stakeholders to ensure effective delivery across all phases of the project. You will develop and maintain detailed project plans, budgets, timelines, risk logs and progress reports, ensuring compliance with the SEND Code of Practice, safeguarding requirements and Ofsted expectations. The role also includes supporting the development of operational systems, staffing models, policies, recruitment and induction activity ahead of opening. The successful candidate will bring strong project management skills, excellent communication and the ability to work confidently with senior stakeholders and multi-agency partners. A commitment to inclusive, child-centred practice is essential. You will be resilient, proactive and solutions-focused, with the ability to manage competing priorities and deliver to tight deadlines while maintaining high standards. We are committed to safeguarding and promoting the welfare of children. This post is subject to enhanced DBS clearance and satisfactory references. Why join us? This is a genuinely unique opportunity to shape a new SEND school and directly influence the quality of provision for children and young people with additional needs. You will be joining a committed and values-driven team with a clear moral purpose and a strong focus on inclusion, safeguarding and educational excellence. You will have a high degree of autonomy and professional trust, working at the heart of a significant commissioning and development programme with real visibility at senior leadership level. The role offers the chance to see tangible impact from your work, from early design decisions through to the moment the school opens its doors. We are committed to building a supportive, collaborative culture where expertise is valued and professional contribution is recognised. This is an opportunity to take on a meaningful leadership role in a project that will make a lasting difference to families and communities. Further details and an application form can be found at our website via the button below or by contacting the HR Officer by email () or telephone 690281. The closing date is 9.00am on Tuesday 1 September 2026. Applications will be considered as they are received, so early applications are encouraged. The College reserves the right to make an appointment at any stage of the process. St Joseph's College is committed to safeguarding and promoting the welfare of children. The successful applicant will be required to undertake child protection screening appropriate to the post, including an Enhanced Disclosure via the Disclosure and Barring Service. Please be advised that applications cannot be accepted unless they are on the College's Application Form. References will be taken up and will be carefully checked. DBS charge payable by applicant.
This full-time, permanent position has a starting salary of 42,958 per annum based on a 36-hour working week. We are excited to be hiring a highly motivated and engaging System Development and Training Officer to join our dynamic and forward-thinking Systems Training Team based at Woodhatch Place in Reigate. This is a hybrid role and officers attend offices across the county on a regular basis to support Children's Service colleagues and stakeholders with the development and delivery of system training. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service, plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role The role reports into the Head of the System Development, Training and Support Service and the service sits within the Strategy, Commissioning, Transformation and Support Directorate. The team works across Children's Social Care, Early Help and Education services, supporting and delivering training on children's case management systems, enabling practitioners to undertake their work in supporting children and young people. As a System Development and Training Officer, you will play a key role in supporting the delivery of statutory and strategic transformation initiatives by equipping staff with the knowledge and confidence to use our systems effectively and efficiently. The successful candidate will be responsible for designing, delivering, and evaluating training programmes that enable employees to confidently use Children's Services systems and technologies. You will work closely with system development and support services, system owners, project teams, subject matter experts, and end users to develop learning solutions that improve capability, increase user adoption, and deliver benefits to children and young people. Working within the Children's Services System Development, Training and Support Service, you will operate in an agile environment to support the implementation and optimisation of digital systems. Your focus will be on: Designing, developing, and delivering system and process training for employees at all levels Creating engaging learning materials, including user guides, quick reference guides, videos, webinars, and e-learning content Supporting system implementations and upgrades through training needs analysis and training delivery Assessing learner competence and gathering feedback to continuously improve training programmes Maintaining training records and reporting on training effectiveness Working with stakeholders to identify skills gaps and recommending learning solutions Providing coaching and floor-walking support during system rollouts Ensuring training content remains accurate, current, and aligned with business processes This is a fantastic opportunity for someone who: understands case management systems (e.g. Liquidlogic), has strong problem-solving and communication skills and a proactive, collaborative approach that can engage effectively with stakeholders at all levels. We offer flexible working, professional development opportunities, and the chance to contribute to meaningful change in the lives of children and families. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: Understanding and experience of case management systems (e.g., social care systems such as Liquidlogic) Excellent communication, influencing and stakeholder engagement abilities Practical or professional experience and understanding of Children's services and/or Education services, supporting service teams and/or providing support to the public Relevant Training or Learning and Development qualification High proficiency in Microsoft tools (PowerPoint, SharePoint, Excel, Word, etc.) A proactive, collaborative approach and a passion for continuous improvement We're looking for someone who enjoys helping others learn, can simplify complex processes, and has a passion for technology and continuous improvement. To apply, we request that you submit a CV and answer the following 4 questions: Please describe a systems training programme you have designed and delivered. What was the objective, how did you tailor the training to different audiences, and what outcomes were achieved? Tell us about a time when users were resistant to adopting a new system or process. How did you encourage engagement, and what was the result? Give an example of training materials or learning resources you have created. How did you determine what was needed, and how did you evaluate their effectiveness? Systems trainers often work with project teams, managers, and end users. Describe a situation where you had to work with multiple stakeholders to deliver a successful training solution. What challenges did you face and how did you overcome them? The job advert closes at 23:59 on 7th September 2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Aug 19, 2026
Full time
This full-time, permanent position has a starting salary of 42,958 per annum based on a 36-hour working week. We are excited to be hiring a highly motivated and engaging System Development and Training Officer to join our dynamic and forward-thinking Systems Training Team based at Woodhatch Place in Reigate. This is a hybrid role and officers attend offices across the county on a regular basis to support Children's Service colleagues and stakeholders with the development and delivery of system training. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service, plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role The role reports into the Head of the System Development, Training and Support Service and the service sits within the Strategy, Commissioning, Transformation and Support Directorate. The team works across Children's Social Care, Early Help and Education services, supporting and delivering training on children's case management systems, enabling practitioners to undertake their work in supporting children and young people. As a System Development and Training Officer, you will play a key role in supporting the delivery of statutory and strategic transformation initiatives by equipping staff with the knowledge and confidence to use our systems effectively and efficiently. The successful candidate will be responsible for designing, delivering, and evaluating training programmes that enable employees to confidently use Children's Services systems and technologies. You will work closely with system development and support services, system owners, project teams, subject matter experts, and end users to develop learning solutions that improve capability, increase user adoption, and deliver benefits to children and young people. Working within the Children's Services System Development, Training and Support Service, you will operate in an agile environment to support the implementation and optimisation of digital systems. Your focus will be on: Designing, developing, and delivering system and process training for employees at all levels Creating engaging learning materials, including user guides, quick reference guides, videos, webinars, and e-learning content Supporting system implementations and upgrades through training needs analysis and training delivery Assessing learner competence and gathering feedback to continuously improve training programmes Maintaining training records and reporting on training effectiveness Working with stakeholders to identify skills gaps and recommending learning solutions Providing coaching and floor-walking support during system rollouts Ensuring training content remains accurate, current, and aligned with business processes This is a fantastic opportunity for someone who: understands case management systems (e.g. Liquidlogic), has strong problem-solving and communication skills and a proactive, collaborative approach that can engage effectively with stakeholders at all levels. We offer flexible working, professional development opportunities, and the chance to contribute to meaningful change in the lives of children and families. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: Understanding and experience of case management systems (e.g., social care systems such as Liquidlogic) Excellent communication, influencing and stakeholder engagement abilities Practical or professional experience and understanding of Children's services and/or Education services, supporting service teams and/or providing support to the public Relevant Training or Learning and Development qualification High proficiency in Microsoft tools (PowerPoint, SharePoint, Excel, Word, etc.) A proactive, collaborative approach and a passion for continuous improvement We're looking for someone who enjoys helping others learn, can simplify complex processes, and has a passion for technology and continuous improvement. To apply, we request that you submit a CV and answer the following 4 questions: Please describe a systems training programme you have designed and delivered. What was the objective, how did you tailor the training to different audiences, and what outcomes were achieved? Tell us about a time when users were resistant to adopting a new system or process. How did you encourage engagement, and what was the result? Give an example of training materials or learning resources you have created. How did you determine what was needed, and how did you evaluate their effectiveness? Systems trainers often work with project teams, managers, and end users. Describe a situation where you had to work with multiple stakeholders to deliver a successful training solution. What challenges did you face and how did you overcome them? The job advert closes at 23:59 on 7th September 2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Technical Support (Compliance) - Harlow £116.97 per day PAYE (approx. £30,500.00 per annum). 3 days onsite increasing to 4 eventually Minimu 1 year contract Duties Include but Not Limited to Provide business, technical and administrative support to the Compliance Team. Schedule appointments and assist in the delivery of statutory compliance programmes. Monitor compliance systems, alerts and shared inboxes, escalating issues where appropriate. Receive, log and coordinate enquiries from residents, contractors and colleagues. Maintain accurate compliance records, certificates and documentation. Support data cleansing, validation and data quality improvement projects. Gather, analyse and map information across multiple systems. The experience you will bring: Highly organised with excellent attention to detail. Comfortable working with large volumes of data and information. Quick to learn new systems and processes. A confident communicator with strong customer service skills. Able to prioritise a varied workload and meet deadlines. Proactive, adaptable and keen to learn. Competent in Microsoft Outlook, Word and Excel. A team player with a positive and can-do attitude. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Aug 19, 2026
Contractor
Technical Support (Compliance) - Harlow £116.97 per day PAYE (approx. £30,500.00 per annum). 3 days onsite increasing to 4 eventually Minimu 1 year contract Duties Include but Not Limited to Provide business, technical and administrative support to the Compliance Team. Schedule appointments and assist in the delivery of statutory compliance programmes. Monitor compliance systems, alerts and shared inboxes, escalating issues where appropriate. Receive, log and coordinate enquiries from residents, contractors and colleagues. Maintain accurate compliance records, certificates and documentation. Support data cleansing, validation and data quality improvement projects. Gather, analyse and map information across multiple systems. The experience you will bring: Highly organised with excellent attention to detail. Comfortable working with large volumes of data and information. Quick to learn new systems and processes. A confident communicator with strong customer service skills. Able to prioritise a varied workload and meet deadlines. Proactive, adaptable and keen to learn. Competent in Microsoft Outlook, Word and Excel. A team player with a positive and can-do attitude. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Title: Resident Liaison Officer Contract Type: 12-month FTC, 35 hours Salary: 33,688 - 37,093 (Regional salary), dependant on experience Reporting Office: Manchester, Trafford Working Location: Delamere site office, with occasional travel to the Winsford site office Persona: Site Based Closing Date: 01/09/2026 Interview Date: TBC NB: For the purpose of this advertisement, this position is being advertised as Resident Liaison Officer. The official L&Q job title for this role is Communities Coordinator. Please click here for the role profile - Communities Coordinator role profile (1).docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Join our Communities Team at L&Q: We are looking for an engaging, personable and resilient Resident Liaison Officer to join our busy site-based team supporting residents throughout remedial works, redevelopment and regeneration projects. The role will work closely with our Communities Manager, project teams, contractors and stakeholders to ensure residents are well informed, supported and engaged throughout the lifecycle of projects. The role sits within our Property and Investment division and plays a key role in delivering a customer-first approach, ensuring strong communication and positive resident experiences. If this sounds like you, we would love for you to apply! Your impact in the role: Act as the first point of contact for residents on regeneration, redevelopment, remediation and community projects, providing clear, accurate and timely information. Build positive relationships with residents, contractors, project teams and external stakeholders to ensure effective communication and successful project delivery. Support residents throughout project works, including coordinating appointments, responding to enquiries, managing resident communications and handling complaints professionally and empathetically. Identify and support vulnerable residents, adapting communication methods where required and helping ensure individual needs are considered throughout project delivery. Assist with temporary rehousing activities where required, including communicating options, coordinating practical arrangements and supporting residents through the process. Attend resident meetings, consultation events and site-based meetings, helping to build trust, manage expectations and address concerns. Contribute to community engagement initiatives and projects that promote community cohesion, employment opportunities, training initiatives and resident participation. Maintain accurate records, project updates and management information, ensuring risks, issues and resident concerns are identified and escalated appropriately. Occasional work outside of normal working hours may be required for events, evening meetings and project activities. What you'll bring: Previous experience in resident liaison, housing, regeneration, construction, customer service or community engagement. Excellent communication skills, with the ability to explain complex information clearly and in plain English. A customer-focused and empathetic approach, particularly when supporting residents through challenging situations. Strong stakeholder management and relationship-building skills. Experience handling complaints and difficult conversations confidently and professionally. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Strong written communication skills, including the ability to produce professional letters, emails and resident communications. Good IT skills across Microsoft Office and other business systems. A willingness to travel between sites and attend occasional evening or weekend meetings when required. We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words. About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Aug 19, 2026
Full time
Title: Resident Liaison Officer Contract Type: 12-month FTC, 35 hours Salary: 33,688 - 37,093 (Regional salary), dependant on experience Reporting Office: Manchester, Trafford Working Location: Delamere site office, with occasional travel to the Winsford site office Persona: Site Based Closing Date: 01/09/2026 Interview Date: TBC NB: For the purpose of this advertisement, this position is being advertised as Resident Liaison Officer. The official L&Q job title for this role is Communities Coordinator. Please click here for the role profile - Communities Coordinator role profile (1).docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Join our Communities Team at L&Q: We are looking for an engaging, personable and resilient Resident Liaison Officer to join our busy site-based team supporting residents throughout remedial works, redevelopment and regeneration projects. The role will work closely with our Communities Manager, project teams, contractors and stakeholders to ensure residents are well informed, supported and engaged throughout the lifecycle of projects. The role sits within our Property and Investment division and plays a key role in delivering a customer-first approach, ensuring strong communication and positive resident experiences. If this sounds like you, we would love for you to apply! Your impact in the role: Act as the first point of contact for residents on regeneration, redevelopment, remediation and community projects, providing clear, accurate and timely information. Build positive relationships with residents, contractors, project teams and external stakeholders to ensure effective communication and successful project delivery. Support residents throughout project works, including coordinating appointments, responding to enquiries, managing resident communications and handling complaints professionally and empathetically. Identify and support vulnerable residents, adapting communication methods where required and helping ensure individual needs are considered throughout project delivery. Assist with temporary rehousing activities where required, including communicating options, coordinating practical arrangements and supporting residents through the process. Attend resident meetings, consultation events and site-based meetings, helping to build trust, manage expectations and address concerns. Contribute to community engagement initiatives and projects that promote community cohesion, employment opportunities, training initiatives and resident participation. Maintain accurate records, project updates and management information, ensuring risks, issues and resident concerns are identified and escalated appropriately. Occasional work outside of normal working hours may be required for events, evening meetings and project activities. What you'll bring: Previous experience in resident liaison, housing, regeneration, construction, customer service or community engagement. Excellent communication skills, with the ability to explain complex information clearly and in plain English. A customer-focused and empathetic approach, particularly when supporting residents through challenging situations. Strong stakeholder management and relationship-building skills. Experience handling complaints and difficult conversations confidently and professionally. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Strong written communication skills, including the ability to produce professional letters, emails and resident communications. Good IT skills across Microsoft Office and other business systems. A willingness to travel between sites and attend occasional evening or weekend meetings when required. We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words. About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Joining our Adults' and Children's Services Transformation Team, as a Project Manager or Senior Project Officer, you'll lead or support high-profile transformational programmes and initiatives that improve services and outcomes for our communities. You may be assigned to lead or support any workstream, project, or programme identified as a priority by the directorate or wider organisation. What you'll do: Lead and manage, or support, strategic projects and programmes across the directorate, delivering structured change using recognised project management methodologies. Build and maintain strong stakeholder relationships and ensure effective communication throughout the project lifecycle. Support workstream leads and maintain robust project controls, including RAID logs, resource tracking, and cost monitoring. Prepare and lead, or support with, project boards and team meetings, producing high-quality reports and presentations to communicate progress and outcomes. Develop and oversee implementation plans, including PID reviews and performance modelling. Collaborate with other project teams to identify dependencies, share resources, and drive efficiencies. What we're looking for: For the Project Manager role, a project professional who has: Strong understanding of change management, service design, and process improvement. Proven project or programme delivery experience working in complex environments and managing diverse stakeholders. The ability to lead change and help people adapt to new ways of working. Excellent communication and presentation skills. Strong leadership, analytical, and digital skills. A positive, self-motivated attitude and commitment to organisational values. A professional qualification in business or project management, or equivalent experience. For the Senior Project Officer role: Strong organisational and communication skills. T The ability to work collaboratively with a wide range of stakeholders. A pro-active, solution-focused mindset with a passion for improving public services. Experience in supporting project or programme delivery, ideally within health, care, or public sector settings. Why join us: Be part of a supportive and forward-thinking team committed to making a positive impact. Contribute to some of the most exciting and meaningful work in Adults' Health and Care. Enjoy flexible working arrangements that support work-life balance. Benefit from supportive development opportunities that enhance your skills and knowledge and support your career progression. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Change and Transformation Manager; Business Transformation Manager; Project Delivery Manager; Strategic Projects Manager; Project Portfolio Manager; Senior Project Manager; Programme Implementation Manager; Transformation Officer; Strategic Projects Officer; Service Improvement Lead; Service Improvement Officer; Project Delivery Specialist; Adult Services Transformation Officer; Transformation Programme Officer.
Aug 19, 2026
Full time
Joining our Adults' and Children's Services Transformation Team, as a Project Manager or Senior Project Officer, you'll lead or support high-profile transformational programmes and initiatives that improve services and outcomes for our communities. You may be assigned to lead or support any workstream, project, or programme identified as a priority by the directorate or wider organisation. What you'll do: Lead and manage, or support, strategic projects and programmes across the directorate, delivering structured change using recognised project management methodologies. Build and maintain strong stakeholder relationships and ensure effective communication throughout the project lifecycle. Support workstream leads and maintain robust project controls, including RAID logs, resource tracking, and cost monitoring. Prepare and lead, or support with, project boards and team meetings, producing high-quality reports and presentations to communicate progress and outcomes. Develop and oversee implementation plans, including PID reviews and performance modelling. Collaborate with other project teams to identify dependencies, share resources, and drive efficiencies. What we're looking for: For the Project Manager role, a project professional who has: Strong understanding of change management, service design, and process improvement. Proven project or programme delivery experience working in complex environments and managing diverse stakeholders. The ability to lead change and help people adapt to new ways of working. Excellent communication and presentation skills. Strong leadership, analytical, and digital skills. A positive, self-motivated attitude and commitment to organisational values. A professional qualification in business or project management, or equivalent experience. For the Senior Project Officer role: Strong organisational and communication skills. T The ability to work collaboratively with a wide range of stakeholders. A pro-active, solution-focused mindset with a passion for improving public services. Experience in supporting project or programme delivery, ideally within health, care, or public sector settings. Why join us: Be part of a supportive and forward-thinking team committed to making a positive impact. Contribute to some of the most exciting and meaningful work in Adults' Health and Care. Enjoy flexible working arrangements that support work-life balance. Benefit from supportive development opportunities that enhance your skills and knowledge and support your career progression. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Change and Transformation Manager; Business Transformation Manager; Project Delivery Manager; Strategic Projects Manager; Project Portfolio Manager; Senior Project Manager; Programme Implementation Manager; Transformation Officer; Strategic Projects Officer; Service Improvement Lead; Service Improvement Officer; Project Delivery Specialist; Adult Services Transformation Officer; Transformation Programme Officer.
Job Title: Strategic Legal Projects Manager Organisation: ILPA Duration: fixed term contract of 2 years, with possibility of extension depending on funding Reporting to: Director of Strategic Litigation and Advice Salary: £33,000 to £38,000 per annum salary (actual salary for 2 days a week, £13,200 - £15,200), depending on skills and experience. NB: pension is 5% of salary Location: Remote/Hybrid/London depending on working days (our anchor day is in London on a Tuesday, with occasional other travel within the UK) Working Hours: 14 hours per week, plus 1 hour lunch break (NB. evening working is required to attend 5 scheduled evening meetings per year, which ordinarily finish no later than 6.30pm). Application Deadline: 9.00am, Tuesday 25 August 2026 Interviews are anticipated to be held on 10 and 11 September 2026 online. Shortlisted candidates will be notified Thursday 3rd September 2026. Applications from individuals only - no agencies. Please do not use artificial intelligence in completing your application form. Job Description Application: Please submit a completed application form highlighting why you are applying for this position and how you meet the personal specification, providing examples where applicable. Please return this to by 9:00 am, Tuesday 25 August 2026, along with a completed equalities monitoring form. Applications should be submitted as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered. Successful candidates must be eligible to work in the UK. About the Role This is a new role which will be pivotal to the work of the Strategic Legal Projects Team. The post-holder will work with the Director of Strategic Litigation and Advice to coordinate the delivery of the Strategic Legal Fund (SLF). This is an innovative programme of grant funding, supporting strategic legal work that benefits people who are disadvantaged or discriminated against because of their immigration status. We define strategic litigation as work where the impact goes beyond an individual case and results in changes to law, policy and practice that will benefit a wider group of people. The fund supports pre-litigation research, and third-party interventions in cases before the courts, as well as advocacy related to the legal activities undertaken. Grants can be awarded to non-governmental organisations and law firms. The post provides an opportunity to contribute strategically to supporting the legal sector working on migrants' rights in the UK. You will gain experience of all aspects of the grant-making process in the intersection of legal and policy work on issues facing people seeking asylum, migrants and refugees in the UK today. The ideal candidate may be someone wishing to develop a career in philanthropic work in this area or build relationships with esteemed human rights lawyers and social justice organisations. Whatever their interest, they will bring to the work a flair for organising, project management to include building relationships and supporting joint working and the vision to see the separate grants as part of a coherent whole. For further information about the Fund and the type of work we support see Main Tasks: liaise with applicants including legal practitioners and organisations working with migrants across the UK; co-ordinate the meetings of an expert panel and decision-making panel; carry out financial due diligence checks in relation to potential grants; manage monitoring and evaluation, collecting reports from grantees and available data evidencing outcomes, and contributing to reports and updates for ILPA and for the funders; communicate updates and successes by grantees on the SLF website and on social media; build capacity of groups and individuals working in support of migrants' rights, including working with the Legal Project Officer to ensure the work of the Strategic Legal Advice Committee (SLAC) and the SLF align and complement each other. Person Specification Essential A proven record of project management or grant management; Good working knowledge of the refugee and migrant sector in the UK; Experience of coordinating networks of organisations or individuals, including running meetings; Experience of working and communicating with a range of external stakeholders; Excellent written and oral communication skills; Excellent attention to detail; Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including: an ability to take a proactive approach to independent working, managing workstreams effectively, confidently taking responsibility for tasks and decisions, meeting tight deadlines, and taking a calm and diligent approach to problem solving; Good IT skills and competency in the use of office IT programmes and equipment and managing and updating a website. Commitment to the principles of a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law Commitment to the principles of diversity, equity and inclusion, and taking a proactive approach to espousing these principles Commitment to be a champion of ILPA by positively encouraging and collaborating with your team, identifying and encouraging opportunities for growth and celebrating success Desirable Experience of grant-making; An understanding of strategic litigation and good legal analysis skills; A project management qualification such as PRINCE2 or equivalent; Experience of using accounting packages and CRMs and experience of Quickbooks and Salesforce About the Immigration Law Practitioners' Association The Immigration Law Practitioners' Association (ILPA) is a professional association and registered charity, the majority of whose members are barristers, solicitors, advocates and IAA regulated advisers practising in all aspects of immigration, asylum and nationality law. ILPA currently has approximately 4500 individual member contacts. Founded in 1984 by leading practitioners in the field, and 42 years on, stronger than ever, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. Our vision is a fair and effective immigration system that respects human rights and the rule of law. We realise this by empowering members to provide the best possible advice and support for migrants and collaboratively working to improve law, policy and practice. ILPA is represented on numerous Government, official and non-Governmental advisory groups and regularly provides high-level evidence to Parliamentary and official enquiries. ILPA is at the forefront of engagement with the Home Office, NGOs and other Government departments. To our members, ILPA is a community where they come to share knowledge, keep up to date with changes and receive high-quality training to enable them to practise effectively. Members also rely on ILPA to be their voice in seeking change for the better to immigration, asylum and nationality law and practice. This we do through the work of our expert legal team, engaging with policymakers and stakeholders, and drawing on the experiences and expertise of our members. ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and lower socio-economic backgrounds, and we are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome applications from you if you can see yourself in this role and have an appetite to gain new skills, knowledge and experience. We particularly welcome applications from individuals who have lived experience of the UK immigration system We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience. About the ILPA Team You would be joining a small team, of around 12 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in London, together with team members living in England and Scotland. On average, once every two months, there will be an online meeting in the evening that you will need to attend. As this is a two day a week role there is flexibility on what days are worked.
Aug 19, 2026
Full time
Job Title: Strategic Legal Projects Manager Organisation: ILPA Duration: fixed term contract of 2 years, with possibility of extension depending on funding Reporting to: Director of Strategic Litigation and Advice Salary: £33,000 to £38,000 per annum salary (actual salary for 2 days a week, £13,200 - £15,200), depending on skills and experience. NB: pension is 5% of salary Location: Remote/Hybrid/London depending on working days (our anchor day is in London on a Tuesday, with occasional other travel within the UK) Working Hours: 14 hours per week, plus 1 hour lunch break (NB. evening working is required to attend 5 scheduled evening meetings per year, which ordinarily finish no later than 6.30pm). Application Deadline: 9.00am, Tuesday 25 August 2026 Interviews are anticipated to be held on 10 and 11 September 2026 online. Shortlisted candidates will be notified Thursday 3rd September 2026. Applications from individuals only - no agencies. Please do not use artificial intelligence in completing your application form. Job Description Application: Please submit a completed application form highlighting why you are applying for this position and how you meet the personal specification, providing examples where applicable. Please return this to by 9:00 am, Tuesday 25 August 2026, along with a completed equalities monitoring form. Applications should be submitted as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered. Successful candidates must be eligible to work in the UK. About the Role This is a new role which will be pivotal to the work of the Strategic Legal Projects Team. The post-holder will work with the Director of Strategic Litigation and Advice to coordinate the delivery of the Strategic Legal Fund (SLF). This is an innovative programme of grant funding, supporting strategic legal work that benefits people who are disadvantaged or discriminated against because of their immigration status. We define strategic litigation as work where the impact goes beyond an individual case and results in changes to law, policy and practice that will benefit a wider group of people. The fund supports pre-litigation research, and third-party interventions in cases before the courts, as well as advocacy related to the legal activities undertaken. Grants can be awarded to non-governmental organisations and law firms. The post provides an opportunity to contribute strategically to supporting the legal sector working on migrants' rights in the UK. You will gain experience of all aspects of the grant-making process in the intersection of legal and policy work on issues facing people seeking asylum, migrants and refugees in the UK today. The ideal candidate may be someone wishing to develop a career in philanthropic work in this area or build relationships with esteemed human rights lawyers and social justice organisations. Whatever their interest, they will bring to the work a flair for organising, project management to include building relationships and supporting joint working and the vision to see the separate grants as part of a coherent whole. For further information about the Fund and the type of work we support see Main Tasks: liaise with applicants including legal practitioners and organisations working with migrants across the UK; co-ordinate the meetings of an expert panel and decision-making panel; carry out financial due diligence checks in relation to potential grants; manage monitoring and evaluation, collecting reports from grantees and available data evidencing outcomes, and contributing to reports and updates for ILPA and for the funders; communicate updates and successes by grantees on the SLF website and on social media; build capacity of groups and individuals working in support of migrants' rights, including working with the Legal Project Officer to ensure the work of the Strategic Legal Advice Committee (SLAC) and the SLF align and complement each other. Person Specification Essential A proven record of project management or grant management; Good working knowledge of the refugee and migrant sector in the UK; Experience of coordinating networks of organisations or individuals, including running meetings; Experience of working and communicating with a range of external stakeholders; Excellent written and oral communication skills; Excellent attention to detail; Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including: an ability to take a proactive approach to independent working, managing workstreams effectively, confidently taking responsibility for tasks and decisions, meeting tight deadlines, and taking a calm and diligent approach to problem solving; Good IT skills and competency in the use of office IT programmes and equipment and managing and updating a website. Commitment to the principles of a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law Commitment to the principles of diversity, equity and inclusion, and taking a proactive approach to espousing these principles Commitment to be a champion of ILPA by positively encouraging and collaborating with your team, identifying and encouraging opportunities for growth and celebrating success Desirable Experience of grant-making; An understanding of strategic litigation and good legal analysis skills; A project management qualification such as PRINCE2 or equivalent; Experience of using accounting packages and CRMs and experience of Quickbooks and Salesforce About the Immigration Law Practitioners' Association The Immigration Law Practitioners' Association (ILPA) is a professional association and registered charity, the majority of whose members are barristers, solicitors, advocates and IAA regulated advisers practising in all aspects of immigration, asylum and nationality law. ILPA currently has approximately 4500 individual member contacts. Founded in 1984 by leading practitioners in the field, and 42 years on, stronger than ever, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. Our vision is a fair and effective immigration system that respects human rights and the rule of law. We realise this by empowering members to provide the best possible advice and support for migrants and collaboratively working to improve law, policy and practice. ILPA is represented on numerous Government, official and non-Governmental advisory groups and regularly provides high-level evidence to Parliamentary and official enquiries. ILPA is at the forefront of engagement with the Home Office, NGOs and other Government departments. To our members, ILPA is a community where they come to share knowledge, keep up to date with changes and receive high-quality training to enable them to practise effectively. Members also rely on ILPA to be their voice in seeking change for the better to immigration, asylum and nationality law and practice. This we do through the work of our expert legal team, engaging with policymakers and stakeholders, and drawing on the experiences and expertise of our members. ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and lower socio-economic backgrounds, and we are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome applications from you if you can see yourself in this role and have an appetite to gain new skills, knowledge and experience. We particularly welcome applications from individuals who have lived experience of the UK immigration system We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience. About the ILPA Team You would be joining a small team, of around 12 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in London, together with team members living in England and Scotland. On average, once every two months, there will be an online meeting in the evening that you will need to attend. As this is a two day a week role there is flexibility on what days are worked.
About the role: Are you an experienced volunteer engagement professional passionate about creating meaningful opportunities that connect people, strengthen communities and deliver lasting impact? Join Imperial's Alumni Engagement team and play a central role in supporting and growing a vibrant global volunteer community of over 275,000 alumni. You'll help connect alumni with opportunities to support students, strengthen affinity networks and contribute to Imperial's Science for Humanity strategy and fundraising campaign. What you would be doing: As Alumni Engagement Volunteer Officer, you will be responsible for the day-to-day delivery of Imperial's alumni volunteer engagement programme, ensuring volunteers have an outstanding experience and are supported throughout their journey. You will: Recruit, onboard and support alumni volunteers across Imperial's affinity networks and student-facing initiatives. Build strong relationships with volunteer leaders, alumni, colleagues and stakeholders across Imperial. Coordinate volunteering opportunities, maintaining a central database and promoting opportunities through Imperial's alumni platforms. Deliver volunteer training workshops, webinars and resources to equip volunteers for success. Support alumni involvement in mentoring programmes, speaker events, panels and other student engagement activities. Play an important role in volunteer recognition and stewardship, helping volunteers understand the impact of their contributions. Support the Alumni Awards programme and maintain relationships with award recipients and alumni ambassadors. Monitor volunteer activity, maintain accurate records and contribute to reporting on programme performance and impact. What we are looking for: We are looking for a proactive and organised relationship-builder who enjoys working with people and managing a varied workload. You will have: Experience supporting or managing volunteer, community engagement or similar programmes. Strong stakeholder management skills, with the ability to build effective relationships across a wide range of audiences. Experience coordinating projects, activities, events, committees or advisory groups. Excellent written and verbal communication skills, with confidence presenting information and delivering training. Strong organisational skills and the ability to manage multiple priorities effectively. A customer-focused approach and the ability to work collaboratively with colleagues, volunteers and external partners. Knowledge of volunteer engagement best practice and an understanding of how volunteering supports engagement and organisational goals. Confidence using databases and CRM systems. Experience within higher education, alumni relations, volunteering, fundraising or the not-for-profit sector would be an advantage. What we can offer you: The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity. Benefit from a sector-leading salary and remuneration package (including 41 days' annual leave and generous pension schemes). Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme. Interest-free season ticket loan schemes for travel. Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing. Further Information This is a full-time post (not less than 35 hours per week) primarily based at our White City campus, with occasional travel to other campuses. If you require any further details about the role, please contact Amy Rimmer - Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above. If you experience any technical issues while applying online, please don't hesitate to email us at . We're here to help. Closing date: 6th September 2026. About Imperial Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact. Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world's toughest challenges. Whatever your role, your contribution will have a lasting impact. As a member of our vibrant community of 22,000 students and 8,000 staff, you'll collaborate with passionate minds across nine London campuses and a global network. This is your chance to help shape the future. We hope you'll join us at Imperial. Our culture We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages. Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Aug 19, 2026
Full time
About the role: Are you an experienced volunteer engagement professional passionate about creating meaningful opportunities that connect people, strengthen communities and deliver lasting impact? Join Imperial's Alumni Engagement team and play a central role in supporting and growing a vibrant global volunteer community of over 275,000 alumni. You'll help connect alumni with opportunities to support students, strengthen affinity networks and contribute to Imperial's Science for Humanity strategy and fundraising campaign. What you would be doing: As Alumni Engagement Volunteer Officer, you will be responsible for the day-to-day delivery of Imperial's alumni volunteer engagement programme, ensuring volunteers have an outstanding experience and are supported throughout their journey. You will: Recruit, onboard and support alumni volunteers across Imperial's affinity networks and student-facing initiatives. Build strong relationships with volunteer leaders, alumni, colleagues and stakeholders across Imperial. Coordinate volunteering opportunities, maintaining a central database and promoting opportunities through Imperial's alumni platforms. Deliver volunteer training workshops, webinars and resources to equip volunteers for success. Support alumni involvement in mentoring programmes, speaker events, panels and other student engagement activities. Play an important role in volunteer recognition and stewardship, helping volunteers understand the impact of their contributions. Support the Alumni Awards programme and maintain relationships with award recipients and alumni ambassadors. Monitor volunteer activity, maintain accurate records and contribute to reporting on programme performance and impact. What we are looking for: We are looking for a proactive and organised relationship-builder who enjoys working with people and managing a varied workload. You will have: Experience supporting or managing volunteer, community engagement or similar programmes. Strong stakeholder management skills, with the ability to build effective relationships across a wide range of audiences. Experience coordinating projects, activities, events, committees or advisory groups. Excellent written and verbal communication skills, with confidence presenting information and delivering training. Strong organisational skills and the ability to manage multiple priorities effectively. A customer-focused approach and the ability to work collaboratively with colleagues, volunteers and external partners. Knowledge of volunteer engagement best practice and an understanding of how volunteering supports engagement and organisational goals. Confidence using databases and CRM systems. Experience within higher education, alumni relations, volunteering, fundraising or the not-for-profit sector would be an advantage. What we can offer you: The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity. Benefit from a sector-leading salary and remuneration package (including 41 days' annual leave and generous pension schemes). Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme. Interest-free season ticket loan schemes for travel. Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing. Further Information This is a full-time post (not less than 35 hours per week) primarily based at our White City campus, with occasional travel to other campuses. If you require any further details about the role, please contact Amy Rimmer - Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above. If you experience any technical issues while applying online, please don't hesitate to email us at . We're here to help. Closing date: 6th September 2026. About Imperial Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact. Join us and be part of something bigger. From global health to climate change, AI to business leadership, we navigate some of the world's toughest challenges. Whatever your role, your contribution will have a lasting impact. As a member of our vibrant community of 22,000 students and 8,000 staff, you'll collaborate with passionate minds across nine London campuses and a global network. This is your chance to help shape the future. We hope you'll join us at Imperial. Our culture We work towards equality of opportunity, eliminating discrimination and creating an inclusive working environment. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages. Our values are at the heart of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity and innovation.
Content Officer (12-Month Fixed-Term Contract - Maternity Cover) Hybrid Working North East (primarily Sedgefield) 36,044 - 46,044 About the Role CPI is seeking a talented Content Officer to join our Communications, Content & Channels team on a 12-month maternity cover contract. This is an exciting opportunity for an experienced writer, editor, and communicator who can take complex scientific, technical, and innovation-focused topics and transform them into clear, engaging content for a range of audiences. The successful candidate will act as a key editorial voice within the team, helping to shape content quality, tone of voice, and storytelling across multiple channels. We're looking for someone who is comfortable operating independently, leading conversations with stakeholders, challenging contributors where necessary, and ensuring all content meets the highest editorial standards. Above all else, we're looking for somebody who can write exceptionally well. What You'll Be Responsible For: Content Creation & Editorial Leadership Write, edit, and publish compelling content across CPI's website, social media channels, campaigns, and communications materials. Act as a guardian of CPI's tone of voice, editorial standards, and content quality. Review, edit, and approve content produced by colleagues and contributors. Develop engaging stories that showcase CPI's expertise, innovation, and impact. Science & Technical Communication Interview scientists, engineers, technical specialists, and business leaders to gather information and develop engaging content. Translate complex scientific, technical, manufacturing, and innovation-related topics into clear and accessible language. Create content that resonates with both technical and non-technical audiences, including industry, government, partners, and wider stakeholder groups. Media Relations & Communications Write press releases, editorial articles, case studies, website copy, blogs, and campaign content. Support media relations activities and engage with journalists and external media contacts. Contribute to communications campaigns designed to raise awareness of CPI's capabilities and impact. Stakeholder Engagement Lead content-focused discussions with stakeholders across the organisation. Guide subject matter experts and contributors to develop stronger, more audience-focused content. Build effective relationships across teams to ensure content is accurate, timely, and impactful. Digital Content & Performance Support the management and maintenance of website and digital content. Monitor content effectiveness and channel performance. Contribute ideas for continuous improvement and audience engagement. About You You are an experienced content professional who is equally comfortable writing from scratch, editing the work of others, and confidently engaging stakeholders to improve communications outcomes. You'll bring: Exceptional writing, editing, and proofreading skills. Experience creating content across websites, publications, digital channels, and communications campaigns. Proven ability to simplify complex information and develop compelling stories. Confidence managing multiple projects and deadlines simultaneously. Strong interpersonal and stakeholder management skills. The ability to work independently and take ownership of content delivery. Desirable (but not essential): Experience in journalism, publishing, media, communications, marketing, or science communication. Experience working with technical experts or scientific organisations. Media relations experience and confidence engaging with journalists. Understanding of SEO and digital content best practice. Experience within science, technology, engineering, manufacturing, research, or innovation environments. We'd particularly like to hear from candidates who have experience in: Journalism or editorial roles Science communication Technical or B2B content marketing Publishing or media organisations Agency environments where content creation is central to the role Why Join CPI? Join a highly regarded and supportive Communications team. Work across a diverse portfolio of science, innovation, manufacturing, and technology projects. Opportunity to shape how complex innovation stories are communicated externally. High degree of autonomy and ownership. Competitive salary ( 36,044 - 46,044). Location & Working Pattern Hybrid working arrangement. Primarily based at NETPark, Sedgefield. Typically 2 days per week on-site, with flexibility depending on business needs. Occasional travel to other CPI locations may be required. The Opportunity This role would suit a confident content professional who enjoys finding stories, building relationships, and creating content that makes complex topics accessible and engaging. Whether your background is journalism, science communication, publishing, content marketing, or editorial work, this is an opportunity to play a key role in communicating some of the UK's most exciting innovation and technology programmes. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 19, 2026
Full time
Content Officer (12-Month Fixed-Term Contract - Maternity Cover) Hybrid Working North East (primarily Sedgefield) 36,044 - 46,044 About the Role CPI is seeking a talented Content Officer to join our Communications, Content & Channels team on a 12-month maternity cover contract. This is an exciting opportunity for an experienced writer, editor, and communicator who can take complex scientific, technical, and innovation-focused topics and transform them into clear, engaging content for a range of audiences. The successful candidate will act as a key editorial voice within the team, helping to shape content quality, tone of voice, and storytelling across multiple channels. We're looking for someone who is comfortable operating independently, leading conversations with stakeholders, challenging contributors where necessary, and ensuring all content meets the highest editorial standards. Above all else, we're looking for somebody who can write exceptionally well. What You'll Be Responsible For: Content Creation & Editorial Leadership Write, edit, and publish compelling content across CPI's website, social media channels, campaigns, and communications materials. Act as a guardian of CPI's tone of voice, editorial standards, and content quality. Review, edit, and approve content produced by colleagues and contributors. Develop engaging stories that showcase CPI's expertise, innovation, and impact. Science & Technical Communication Interview scientists, engineers, technical specialists, and business leaders to gather information and develop engaging content. Translate complex scientific, technical, manufacturing, and innovation-related topics into clear and accessible language. Create content that resonates with both technical and non-technical audiences, including industry, government, partners, and wider stakeholder groups. Media Relations & Communications Write press releases, editorial articles, case studies, website copy, blogs, and campaign content. Support media relations activities and engage with journalists and external media contacts. Contribute to communications campaigns designed to raise awareness of CPI's capabilities and impact. Stakeholder Engagement Lead content-focused discussions with stakeholders across the organisation. Guide subject matter experts and contributors to develop stronger, more audience-focused content. Build effective relationships across teams to ensure content is accurate, timely, and impactful. Digital Content & Performance Support the management and maintenance of website and digital content. Monitor content effectiveness and channel performance. Contribute ideas for continuous improvement and audience engagement. About You You are an experienced content professional who is equally comfortable writing from scratch, editing the work of others, and confidently engaging stakeholders to improve communications outcomes. You'll bring: Exceptional writing, editing, and proofreading skills. Experience creating content across websites, publications, digital channels, and communications campaigns. Proven ability to simplify complex information and develop compelling stories. Confidence managing multiple projects and deadlines simultaneously. Strong interpersonal and stakeholder management skills. The ability to work independently and take ownership of content delivery. Desirable (but not essential): Experience in journalism, publishing, media, communications, marketing, or science communication. Experience working with technical experts or scientific organisations. Media relations experience and confidence engaging with journalists. Understanding of SEO and digital content best practice. Experience within science, technology, engineering, manufacturing, research, or innovation environments. We'd particularly like to hear from candidates who have experience in: Journalism or editorial roles Science communication Technical or B2B content marketing Publishing or media organisations Agency environments where content creation is central to the role Why Join CPI? Join a highly regarded and supportive Communications team. Work across a diverse portfolio of science, innovation, manufacturing, and technology projects. Opportunity to shape how complex innovation stories are communicated externally. High degree of autonomy and ownership. Competitive salary ( 36,044 - 46,044). Location & Working Pattern Hybrid working arrangement. Primarily based at NETPark, Sedgefield. Typically 2 days per week on-site, with flexibility depending on business needs. Occasional travel to other CPI locations may be required. The Opportunity This role would suit a confident content professional who enjoys finding stories, building relationships, and creating content that makes complex topics accessible and engaging. Whether your background is journalism, science communication, publishing, content marketing, or editorial work, this is an opportunity to play a key role in communicating some of the UK's most exciting innovation and technology programmes. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Keep Complex Infrastructure Projects Running Smoothly - Join a High-Profile Defence Environment as a Project Support Officer. Our Client has a requirement for a Project Support Officer, who will be required to work on a contract basis in Devonport. Role Purpose: Support the administration and governance of infrastructure projects within a complex, highly regulated environment. Provide administrative support to project teams through the use of robust governance frameworks, management tools and processes. Assist with the development and maintenance of project outputs, documentation and reporting activities. Support stakeholder engagement and project coordination across multiple workstreams. Act as secretary for governance meetings and ensure actions, risks and issues are effectively tracked and managed. Job Role Responsibilities: Support the alignment of strategic objectives with infrastructure plans and wider delivery programmes. Provide administrative support in the development and ongoing management of project outputs. Support the delivery of project objectives to programme, cost and timescale requirements. Arrange governance meetings, prepare agendas and presentation packs, and produce meeting minutes. Monitor and track actions arising from governance meetings. Maintain project logs, trackers, forward action plans, risk registers and issue registers. Engage effectively with internal and external stakeholders to support project delivery. Ensure project documentation is accurately maintained, stored and communicated. Support the management team with project administration and coordination activities. Experience / Skills / Knowledge / Qualifications: Proficient in Microsoft O365. Strong administration and governance experience. Excellent stakeholder management and engagement skills. Strong presentation, written and verbal communication skills. Highly organised with the ability to work independently and proactively. Experience supporting projects within a structured governance environment. Must hold, or be eligible to obtain, Security Check (SC) Clearance. Must be a sole UK national. Benefits: Initial 46-week contract. Opportunity to work within a major infrastructure programme. Hybrid working arrangement with 3 days per week onsite. Exposure to complex, high-value project environments. Collaborative and professional team culture. Long-term project pipeline within a highly regulated sector. Company Information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Project Support Officer looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Aug 19, 2026
Contractor
Keep Complex Infrastructure Projects Running Smoothly - Join a High-Profile Defence Environment as a Project Support Officer. Our Client has a requirement for a Project Support Officer, who will be required to work on a contract basis in Devonport. Role Purpose: Support the administration and governance of infrastructure projects within a complex, highly regulated environment. Provide administrative support to project teams through the use of robust governance frameworks, management tools and processes. Assist with the development and maintenance of project outputs, documentation and reporting activities. Support stakeholder engagement and project coordination across multiple workstreams. Act as secretary for governance meetings and ensure actions, risks and issues are effectively tracked and managed. Job Role Responsibilities: Support the alignment of strategic objectives with infrastructure plans and wider delivery programmes. Provide administrative support in the development and ongoing management of project outputs. Support the delivery of project objectives to programme, cost and timescale requirements. Arrange governance meetings, prepare agendas and presentation packs, and produce meeting minutes. Monitor and track actions arising from governance meetings. Maintain project logs, trackers, forward action plans, risk registers and issue registers. Engage effectively with internal and external stakeholders to support project delivery. Ensure project documentation is accurately maintained, stored and communicated. Support the management team with project administration and coordination activities. Experience / Skills / Knowledge / Qualifications: Proficient in Microsoft O365. Strong administration and governance experience. Excellent stakeholder management and engagement skills. Strong presentation, written and verbal communication skills. Highly organised with the ability to work independently and proactively. Experience supporting projects within a structured governance environment. Must hold, or be eligible to obtain, Security Check (SC) Clearance. Must be a sole UK national. Benefits: Initial 46-week contract. Opportunity to work within a major infrastructure programme. Hybrid working arrangement with 3 days per week onsite. Exposure to complex, high-value project environments. Collaborative and professional team culture. Long-term project pipeline within a highly regulated sector. Company Information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for a Project Support Officer looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Programme Support Officer Contract: Initial 6 months (with likely extension) Location: Midlands - Hybrid, with 1-3 days per week on-site Day Rate: 300 - 350 IR35 Status: Umbrella or Limited Company The Opportunity We are supporting a high-profile organisation delivering a major strategic transformation programme across the transport sector. As part of this complex and high-impact initiative, we are seeking an experienced Programme Support Officer to provide proactive and organised support to the Programme Director and wider programme team. This is an excellent opportunity to play a key role in a large-scale change programme, ensuring effective governance, planning, reporting, stakeholder engagement, and programme administration. You will work closely with senior leadership and contribute to the successful delivery of a programme that will shape future transport services across the region. Key Responsibilities Programme Planning & Reporting Maintain and update programme plans using Microsoft Project, ensuring milestones, dependencies and critical paths remain accurate. Support the production of programme reports, highlight reports and governance updates. Monitor progress against key deliverables and identify potential risks to delivery. Provide timely and accurate programme information to support decision making. Risk, Issue & Action Management Maintain programme risk registers, ensuring risks are clearly documented, reviewed and updated. Manage programme issue logs and support escalation where required. Track programme actions through to completion and ensure accountability across stakeholders. Support robust governance processes and maintain comprehensive audit trails. Stakeholder & Governance Support Coordinate complex diary commitments for senior stakeholders. Organise governance meetings, including agendas, papers, minutes and action tracking. Support workshops, decision-making forums and programme meetings. Build effective relationships with senior leaders, project teams and external partners. Programme Administration Provide high-quality administrative support to the Programme Director and wider team. Maintain programme documentation, filing structures and version control. Support onboarding, procurement and contract administration activities where required. Ensure compliance with organisational policies, data protection requirements and confidentiality standards. About You We're looking for a highly organised and proactive individual who has experience working within project, programme or PMO environments and is confident engaging with senior stakeholders. Essential Experience Experience supporting projects or programmes involving transformation, change, service improvement or digital initiatives. Experience maintaining risk registers, issue logs and action logs. Proven experience using Microsoft Project to maintain project or programme plans. Experience supporting directors, executives or senior stakeholders, including diary management. Experience producing programme documentation, reports and governance packs. Essential Skills Strong proficiency in Microsoft Project, Excel, Word, PowerPoint and Teams. Excellent organisational and prioritisation skills. Exceptional attention to detail and accuracy. Strong written and verbal communication skills. Ability to work professionally and confidentially in sensitive environments. A proactive, solutions-focused mindset with the ability to anticipate issues before they arise. Desirable Experience Experience supporting complex or large-scale transformation programmes. Previous experience within a PMO or structured programme environment. Knowledge of recognised project delivery methodologies such as PRINCE2 or MSP. Experience working within the public sector or other regulated environments. Exposure to benefits tracking, financial monitoring or resource planning activities. Experience supporting regional transport or infrastructure programmes. Qualifications Degree educated or equivalent relevant experience. Project or programme support qualifications such as PRINCE2 Foundation or APM PFQ would be advantageous. Apply Now If you are an experienced Programme Support Officer, PMO Analyst or Project Support professional looking to join a high-profile transformation programme and work alongside senior stakeholders, we'd love to hear from you.
Aug 19, 2026
Contractor
Programme Support Officer Contract: Initial 6 months (with likely extension) Location: Midlands - Hybrid, with 1-3 days per week on-site Day Rate: 300 - 350 IR35 Status: Umbrella or Limited Company The Opportunity We are supporting a high-profile organisation delivering a major strategic transformation programme across the transport sector. As part of this complex and high-impact initiative, we are seeking an experienced Programme Support Officer to provide proactive and organised support to the Programme Director and wider programme team. This is an excellent opportunity to play a key role in a large-scale change programme, ensuring effective governance, planning, reporting, stakeholder engagement, and programme administration. You will work closely with senior leadership and contribute to the successful delivery of a programme that will shape future transport services across the region. Key Responsibilities Programme Planning & Reporting Maintain and update programme plans using Microsoft Project, ensuring milestones, dependencies and critical paths remain accurate. Support the production of programme reports, highlight reports and governance updates. Monitor progress against key deliverables and identify potential risks to delivery. Provide timely and accurate programme information to support decision making. Risk, Issue & Action Management Maintain programme risk registers, ensuring risks are clearly documented, reviewed and updated. Manage programme issue logs and support escalation where required. Track programme actions through to completion and ensure accountability across stakeholders. Support robust governance processes and maintain comprehensive audit trails. Stakeholder & Governance Support Coordinate complex diary commitments for senior stakeholders. Organise governance meetings, including agendas, papers, minutes and action tracking. Support workshops, decision-making forums and programme meetings. Build effective relationships with senior leaders, project teams and external partners. Programme Administration Provide high-quality administrative support to the Programme Director and wider team. Maintain programme documentation, filing structures and version control. Support onboarding, procurement and contract administration activities where required. Ensure compliance with organisational policies, data protection requirements and confidentiality standards. About You We're looking for a highly organised and proactive individual who has experience working within project, programme or PMO environments and is confident engaging with senior stakeholders. Essential Experience Experience supporting projects or programmes involving transformation, change, service improvement or digital initiatives. Experience maintaining risk registers, issue logs and action logs. Proven experience using Microsoft Project to maintain project or programme plans. Experience supporting directors, executives or senior stakeholders, including diary management. Experience producing programme documentation, reports and governance packs. Essential Skills Strong proficiency in Microsoft Project, Excel, Word, PowerPoint and Teams. Excellent organisational and prioritisation skills. Exceptional attention to detail and accuracy. Strong written and verbal communication skills. Ability to work professionally and confidentially in sensitive environments. A proactive, solutions-focused mindset with the ability to anticipate issues before they arise. Desirable Experience Experience supporting complex or large-scale transformation programmes. Previous experience within a PMO or structured programme environment. Knowledge of recognised project delivery methodologies such as PRINCE2 or MSP. Experience working within the public sector or other regulated environments. Exposure to benefits tracking, financial monitoring or resource planning activities. Experience supporting regional transport or infrastructure programmes. Qualifications Degree educated or equivalent relevant experience. Project or programme support qualifications such as PRINCE2 Foundation or APM PFQ would be advantageous. Apply Now If you are an experienced Programme Support Officer, PMO Analyst or Project Support professional looking to join a high-profile transformation programme and work alongside senior stakeholders, we'd love to hear from you.
Are you an organised and detail-focused administrator with experience handling sensitive information, records management, data protection, or information governance processes?I am recruiting for a Records and Information Rights Officer to join a busy Digital, Data and Technology function for a public sector organisation based in Liverpool. This is an excellent opportunity for someone who enjoys balancing administrative accuracy with investigative work, ensuring information is managed appropriately, and statutory deadlines are met.In this varied role, you'll support records management activities across the organisation, assist with information rights requests, maintain information governance systems, and help promote best practice in records and data management. Key Responsibilities Support the creation, organisation and classification of digital and physical records Process and respond to information rights requests, including Subject Access Requests (SARs) and Freedom of Information (FOI) requests Investigate, research and analyse information to support informed decision-making Maintain records retention and disposal schedules, ensuring compliance with relevant legislation Support digitisation projects and quality assurance of scanned records Provide guidance and assistance to colleagues on records management processes and systems Monitor records management activity through reporting and performance data Assist with system updates, testing, user guidance and process improvements Deliver or support training sessions on records management and information governance Promote best practice across teams and contribute to the continuous improvement of information management processes What I'm Looking For Experience in records management, information governance, data protection, compliance, archives, information rights, or a similar administrative environment Understanding of records retention, review and disposal processes Knowledge of GDPR, the Data Protection Act and information management principles Excellent written and verbal communication skills Strong analytical and investigative abilities with sound judgement High levels of accuracy and attention to detail Ability to manage competing priorities and work to tight deadlines Strong stakeholder management skills and the confidence to work with colleagues at all levels Proficiency across Microsoft Office applications Ideal Backgrounds Records Management Information Governance Data Protection FOI Administration Subject Access Requests Compliance Administration Archives and Document Management Public Sector Administration Information Rights What's on Offer Opportunity to work within a highly regulated and information-sensitive environment Varied workload combining administration, investigation and stakeholder engagement Exposure to records management, information governance and data protection activities Collaborative and supportive team environment 12 month stable temporary contract Hourly rate of 14.93ph + holiday pay Hybrid working! If you're highly organised, enjoy working with information and regulations, and take pride in delivering accurate work within deadlines, I'd love to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 19, 2026
Seasonal
Are you an organised and detail-focused administrator with experience handling sensitive information, records management, data protection, or information governance processes?I am recruiting for a Records and Information Rights Officer to join a busy Digital, Data and Technology function for a public sector organisation based in Liverpool. This is an excellent opportunity for someone who enjoys balancing administrative accuracy with investigative work, ensuring information is managed appropriately, and statutory deadlines are met.In this varied role, you'll support records management activities across the organisation, assist with information rights requests, maintain information governance systems, and help promote best practice in records and data management. Key Responsibilities Support the creation, organisation and classification of digital and physical records Process and respond to information rights requests, including Subject Access Requests (SARs) and Freedom of Information (FOI) requests Investigate, research and analyse information to support informed decision-making Maintain records retention and disposal schedules, ensuring compliance with relevant legislation Support digitisation projects and quality assurance of scanned records Provide guidance and assistance to colleagues on records management processes and systems Monitor records management activity through reporting and performance data Assist with system updates, testing, user guidance and process improvements Deliver or support training sessions on records management and information governance Promote best practice across teams and contribute to the continuous improvement of information management processes What I'm Looking For Experience in records management, information governance, data protection, compliance, archives, information rights, or a similar administrative environment Understanding of records retention, review and disposal processes Knowledge of GDPR, the Data Protection Act and information management principles Excellent written and verbal communication skills Strong analytical and investigative abilities with sound judgement High levels of accuracy and attention to detail Ability to manage competing priorities and work to tight deadlines Strong stakeholder management skills and the confidence to work with colleagues at all levels Proficiency across Microsoft Office applications Ideal Backgrounds Records Management Information Governance Data Protection FOI Administration Subject Access Requests Compliance Administration Archives and Document Management Public Sector Administration Information Rights What's on Offer Opportunity to work within a highly regulated and information-sensitive environment Varied workload combining administration, investigation and stakeholder engagement Exposure to records management, information governance and data protection activities Collaborative and supportive team environment 12 month stable temporary contract Hourly rate of 14.93ph + holiday pay Hybrid working! If you're highly organised, enjoy working with information and regulations, and take pride in delivering accurate work within deadlines, I'd love to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Site Manager (Roofing) A nationally operating social housing property services contractor delivering planned maintenance and refurbishment solutions across the social housing sector are looking to add a Roofing Site Manager to their team. Partnering with housing associations and local authorities, they are committed to improving housing stock, enhancing energy efficiency, and delivering sustainable, community-focused solutions. Location: Cheltenham Position: Site Manager Salary: 45,000 - 50,000 per annum + van + package Contract Type : Permanent Availability: Immediately available Following continued growth and successful long-term framework appointments, we are seeking a highly competent and experienced Roofing Site Manager to support the delivery of high-volume roofing replacement and external refurbishment programmes within occupied residential environments. Role Overview: Reporting to the Contracts Manager, the Roofing Site Manager will assume full operational responsibility for roofing works across multiple sites. You will lead site operations from mobilisation through to completion, ensuring works are delivered safely, efficiently, and in line with contractual obligations, programme targets, and quality standards. This role requires strong technical roofing expertise, excellent leadership capability, and proven experience managing works within the social housing sector. Scope of Works: Full pitched roof replacements (tiled, slate, concrete systems) Flat roofing installations (SBS felt, liquid waterproofing, single ply, GRP) Associated rainwater goods, fascia, soffits and cladding works Thermal upgrades including loft insulation and ventilation improvements Scaffold management and temporary works coordination Delivery within live, occupied properties Project values will typically range from 250k to 3m across planned programmes and long-term frameworks. Key Responsibilities: Manage day-to-day site operations across one or multiple projects Develop and maintain detailed programmes of works Coordinate direct labour and specialist subcontractors Ensure strict compliance with Health & Safety legislation and company HSEQ policies Conduct site inspections, audits and toolbox talks Promote a proactive safety culture and zero-harm environment Carry out staged inspections and ensure works meet specification Oversee snagging, defect resolution and client handover Attend progress meetings with clients and consultants Work collaboratively with Resident Liaison Officers Manage resident expectations and resolve escalated concerns professionally Monitor labour allocation and material usage Candidate Requirements: Demonstrable experience managing roofing works within the social housing sector Experience delivering planned maintenance programmes Experience working within live, occupied residential settings SMSTS CSCS (Manager level) First Aid at Work Full UK Driving Licence Asbestos Awareness How to Apply: If you are interested in working for this established company, please apply with your updated CV.
Aug 19, 2026
Full time
Site Manager (Roofing) A nationally operating social housing property services contractor delivering planned maintenance and refurbishment solutions across the social housing sector are looking to add a Roofing Site Manager to their team. Partnering with housing associations and local authorities, they are committed to improving housing stock, enhancing energy efficiency, and delivering sustainable, community-focused solutions. Location: Cheltenham Position: Site Manager Salary: 45,000 - 50,000 per annum + van + package Contract Type : Permanent Availability: Immediately available Following continued growth and successful long-term framework appointments, we are seeking a highly competent and experienced Roofing Site Manager to support the delivery of high-volume roofing replacement and external refurbishment programmes within occupied residential environments. Role Overview: Reporting to the Contracts Manager, the Roofing Site Manager will assume full operational responsibility for roofing works across multiple sites. You will lead site operations from mobilisation through to completion, ensuring works are delivered safely, efficiently, and in line with contractual obligations, programme targets, and quality standards. This role requires strong technical roofing expertise, excellent leadership capability, and proven experience managing works within the social housing sector. Scope of Works: Full pitched roof replacements (tiled, slate, concrete systems) Flat roofing installations (SBS felt, liquid waterproofing, single ply, GRP) Associated rainwater goods, fascia, soffits and cladding works Thermal upgrades including loft insulation and ventilation improvements Scaffold management and temporary works coordination Delivery within live, occupied properties Project values will typically range from 250k to 3m across planned programmes and long-term frameworks. Key Responsibilities: Manage day-to-day site operations across one or multiple projects Develop and maintain detailed programmes of works Coordinate direct labour and specialist subcontractors Ensure strict compliance with Health & Safety legislation and company HSEQ policies Conduct site inspections, audits and toolbox talks Promote a proactive safety culture and zero-harm environment Carry out staged inspections and ensure works meet specification Oversee snagging, defect resolution and client handover Attend progress meetings with clients and consultants Work collaboratively with Resident Liaison Officers Manage resident expectations and resolve escalated concerns professionally Monitor labour allocation and material usage Candidate Requirements: Demonstrable experience managing roofing works within the social housing sector Experience delivering planned maintenance programmes Experience working within live, occupied residential settings SMSTS CSCS (Manager level) First Aid at Work Full UK Driving Licence Asbestos Awareness How to Apply: If you are interested in working for this established company, please apply with your updated CV.
Strategic Planning Administrator Reports To Senior Strategic Planning Officer Location Regional Office Location - Two days onsite and three working from home Salary £33,542 - £34,231 per annum Hours 37 hours per week Closing Date 4pm Friday 21st August Role Purpose The Strategic Planning Administrator supports the development, implementation, monitoring, and continuous improvement of corporate and strategic planning activities across the organisation. The post holder assists with organisational performance reporting, transformation initiatives, stakeholder engagement, and the provision of high-quality administrative and project support. Key Responsibilities Support the development, review, and continuous improvement of corporate and strategic plans. Assist in monitoring and reporting organisational performance against strategic objectives and priorities. Contribute to continuous improvement programmes and organisational transformation initiatives. Prepare reports, presentations, briefing papers, business cases, and other documentation for senior management. Build and maintain effective working relationships with internal and external stakeholders, including public sector and partner organisations. Support the management and coordination of strategic and operational information. Assist with resource planning and workload management within the designated area of responsibility. Ensure accurate record keeping and effective administration of planning and performance information systems. Duties and Responsibilities Assist in the coordination and development of corporate planning processes from initial drafting through consultation and final approval stages. Support the collection, analysis, and presentation of performance data to inform organisational decision-making. Contribute to the delivery of continuous improvement and organisational development projects. Research, compile, and present information in written, verbal, and presentation formats for senior audiences. Organise and prioritise workloads to ensure objectives and deadlines are met. Develop and implement effective administrative processes and procedures. Maintain accurate records, documentation, and information management systems. Provide support and cover for senior team members as required. Promote organisational policies and procedures, including equality, diversity, and inclusion initiatives. Undertake relevant training and professional development activities. Carry out additional duties commensurate with the level of the post as required. Knowledge, Skills and Experience Essential Experience providing administrative support within a professional environment. Experience supporting projects, business improvement initiatives, or organisational change activities. Ability to work independently and as part of a team, managing competing priorities effectively. Strong analytical skills with the ability to handle sensitive and confidential information. Excellent attention to detail and organisational skills. Effective written and verbal communication skills. Ability to develop productive working relationships with a range of stakeholders. Proficiency in Microsoft Office applications and a willingness to learn new systems and technologies. Ability to adapt to changing priorities in a fast-paced environment. Experience supervising staff or coordinating the work of others.
Aug 19, 2026
Full time
Strategic Planning Administrator Reports To Senior Strategic Planning Officer Location Regional Office Location - Two days onsite and three working from home Salary £33,542 - £34,231 per annum Hours 37 hours per week Closing Date 4pm Friday 21st August Role Purpose The Strategic Planning Administrator supports the development, implementation, monitoring, and continuous improvement of corporate and strategic planning activities across the organisation. The post holder assists with organisational performance reporting, transformation initiatives, stakeholder engagement, and the provision of high-quality administrative and project support. Key Responsibilities Support the development, review, and continuous improvement of corporate and strategic plans. Assist in monitoring and reporting organisational performance against strategic objectives and priorities. Contribute to continuous improvement programmes and organisational transformation initiatives. Prepare reports, presentations, briefing papers, business cases, and other documentation for senior management. Build and maintain effective working relationships with internal and external stakeholders, including public sector and partner organisations. Support the management and coordination of strategic and operational information. Assist with resource planning and workload management within the designated area of responsibility. Ensure accurate record keeping and effective administration of planning and performance information systems. Duties and Responsibilities Assist in the coordination and development of corporate planning processes from initial drafting through consultation and final approval stages. Support the collection, analysis, and presentation of performance data to inform organisational decision-making. Contribute to the delivery of continuous improvement and organisational development projects. Research, compile, and present information in written, verbal, and presentation formats for senior audiences. Organise and prioritise workloads to ensure objectives and deadlines are met. Develop and implement effective administrative processes and procedures. Maintain accurate records, documentation, and information management systems. Provide support and cover for senior team members as required. Promote organisational policies and procedures, including equality, diversity, and inclusion initiatives. Undertake relevant training and professional development activities. Carry out additional duties commensurate with the level of the post as required. Knowledge, Skills and Experience Essential Experience providing administrative support within a professional environment. Experience supporting projects, business improvement initiatives, or organisational change activities. Ability to work independently and as part of a team, managing competing priorities effectively. Strong analytical skills with the ability to handle sensitive and confidential information. Excellent attention to detail and organisational skills. Effective written and verbal communication skills. Ability to develop productive working relationships with a range of stakeholders. Proficiency in Microsoft Office applications and a willingness to learn new systems and technologies. Ability to adapt to changing priorities in a fast-paced environment. Experience supervising staff or coordinating the work of others.
Resident Liaison Officer High-Rise Cladding Location: West London Salary: Up to £35,000 + Package Sector: Construction / Cladding / Refurbishment Job Type: Permanent Our client is a well-established, family-owned main contractor with over 25 years experience delivering construction, refurbishment and residential projects across London and the UK. With a £100m+ turnover and strong pipeline of work, they are now looking for a motivated Resident Liaison Officer to join their team on a major high-rise cladding project in West London. The Role As RLO, you will be responsible for maintaining strong relationships with residents throughout the project, ensuring they are kept informed and supported during the works. Key responsibilities include: Acting as the main point of contact for residents. Managing resident queries, concerns and complaints. Communicating upcoming works, programme updates and potential disruption. Arranging access to properties and coordinating resident visits. Maintaining accurate records of resident communications. Working closely with the site and project teams to resolve issues. About You Previous experience as an RLO within refurbishment, social housing and cladding. Excellent communication and relationship-building skills. Confident dealing with residents and challenging situations. Organised, proactive and professional. Experience on high-rise, cladding or occupied residential projects is desirable. What's on Offer? Up to £35,000 + Package Permanent position. Major high-rise cladding project in West London. Strong long-term career opportunities with an established contractor.
Aug 19, 2026
Full time
Resident Liaison Officer High-Rise Cladding Location: West London Salary: Up to £35,000 + Package Sector: Construction / Cladding / Refurbishment Job Type: Permanent Our client is a well-established, family-owned main contractor with over 25 years experience delivering construction, refurbishment and residential projects across London and the UK. With a £100m+ turnover and strong pipeline of work, they are now looking for a motivated Resident Liaison Officer to join their team on a major high-rise cladding project in West London. The Role As RLO, you will be responsible for maintaining strong relationships with residents throughout the project, ensuring they are kept informed and supported during the works. Key responsibilities include: Acting as the main point of contact for residents. Managing resident queries, concerns and complaints. Communicating upcoming works, programme updates and potential disruption. Arranging access to properties and coordinating resident visits. Maintaining accurate records of resident communications. Working closely with the site and project teams to resolve issues. About You Previous experience as an RLO within refurbishment, social housing and cladding. Excellent communication and relationship-building skills. Confident dealing with residents and challenging situations. Organised, proactive and professional. Experience on high-rise, cladding or occupied residential projects is desirable. What's on Offer? Up to £35,000 + Package Permanent position. Major high-rise cladding project in West London. Strong long-term career opportunities with an established contractor.
Complaints Service Improvement Officer Greenwich Contract PAYE: £19.30 per hour The role - Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries, including Freedom of Information (FOI), Environmental Information Requests (EIR) and Data Protection requests (DPRs). - Lead and initiate the Directorate s service improvement work and identifying improvements in service. - Run or support the Community Services Directorate with project work and administrative tasks. - Responsible for the analysis, allocation, administration and collation of all representations in the form of complaints, correspondence, MP and Member enquiries including Ombudsman enquiries, on behalf of the Directorate and Departmental Management Team (DMT). - Responsible for producing the departmental procedures and working to corporate procedures. - Have the responsibility on behalf of the Directorate and DMT; for response and collation, analysing, administering and distribution of records all FOIs, EIR and Data Protection requests according to legislative procedures and corporate guidelines. - Identify and implement service improvements; researching best practice and make recommendations to managers and DMT to change processes and procedures. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Aug 19, 2026
Contractor
Complaints Service Improvement Officer Greenwich Contract PAYE: £19.30 per hour The role - Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries, including Freedom of Information (FOI), Environmental Information Requests (EIR) and Data Protection requests (DPRs). - Lead and initiate the Directorate s service improvement work and identifying improvements in service. - Run or support the Community Services Directorate with project work and administrative tasks. - Responsible for the analysis, allocation, administration and collation of all representations in the form of complaints, correspondence, MP and Member enquiries including Ombudsman enquiries, on behalf of the Directorate and Departmental Management Team (DMT). - Responsible for producing the departmental procedures and working to corporate procedures. - Have the responsibility on behalf of the Directorate and DMT; for response and collation, analysing, administering and distribution of records all FOIs, EIR and Data Protection requests according to legislative procedures and corporate guidelines. - Identify and implement service improvements; researching best practice and make recommendations to managers and DMT to change processes and procedures. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Join Our Team as a Contingency Housing Officer in Didsbury! Pay rate : 13.60 Hours: 4 on, 4 off , day AND night shifts. 7am to 7pm and 7pm to 7am. Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Didsbury on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need. What You'll Do: As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include: Assessing housing needs and providing tailored advice to clients. Coordinating temporary housing solutions and support services. Collaborating with local authorities, charities, and housing providers. Keeping accurate records and maintaining case files. Conducting follow-ups to ensure ongoing support and satisfaction. Promoting awareness of available housing options and resources. Who We're Looking For: We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess: Experience in housing services, social work, or a related field. Strong communication skills and the ability to build rapport with clients. A proactive approach to problem-solving and a compassionate mindset. Excellent organisational skills and attention to detail. A commitment to promoting equality and diversity in housing. Why Join Us? Make a Difference: Your work will directly impact the lives of individuals and families in Didsbury Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed. Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference. Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being. What's in It for You? Competitive salary and benefits. Opportunities for professional development and training. A vibrant workplace culture that values teamwork and innovation. The chance to be a part of meaningful projects that shape the future of housing in our community. Ready to Take the Next Step? If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role. Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all. We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed) We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 19, 2026
Seasonal
Join Our Team as a Contingency Housing Officer in Didsbury! Pay rate : 13.60 Hours: 4 on, 4 off , day AND night shifts. 7am to 7pm and 7pm to 7am. Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Didsbury on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need. What You'll Do: As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include: Assessing housing needs and providing tailored advice to clients. Coordinating temporary housing solutions and support services. Collaborating with local authorities, charities, and housing providers. Keeping accurate records and maintaining case files. Conducting follow-ups to ensure ongoing support and satisfaction. Promoting awareness of available housing options and resources. Who We're Looking For: We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess: Experience in housing services, social work, or a related field. Strong communication skills and the ability to build rapport with clients. A proactive approach to problem-solving and a compassionate mindset. Excellent organisational skills and attention to detail. A commitment to promoting equality and diversity in housing. Why Join Us? Make a Difference: Your work will directly impact the lives of individuals and families in Didsbury Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed. Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference. Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being. What's in It for You? Competitive salary and benefits. Opportunities for professional development and training. A vibrant workplace culture that values teamwork and innovation. The chance to be a part of meaningful projects that shape the future of housing in our community. Ready to Take the Next Step? If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role. Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all. We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed) We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
At Cappagh Browne, we understand that successful projects are about more than delivering infrastructure, they're about supporting the communities we serve. We're looking for a proactive and customer-focused Customer Representative & Liaison Officer to act as the key link between our operational teams, clients, and customers, ensuring clear communication, positive customer experiences, and effective resolution of enquiries throughout the lifecycle of our works. In this role, you will engage directly with residents and businesses affected by civils and utility projects, providing timely information about upcoming works, managing customer enquiries and complaints, obtaining customer consents where required, and keeping customers informed throughout their journey. You'll build strong relationships within local communities, attend stakeholder and community meetings, work closely with operational teams to ensure accurate information is shared, and maintain detailed records of all customer interactions. You will also support site audits and customer communications to help deliver a safe, compliant, and customer-centric service. About CBUL: Cappagh Browne Utilities Ltd is a special purpose joint venture established to deliver wastewater network maintenance and repair services for Southern Water across the South of England. We focus on keeping sewer networks operating efficiently through planned maintenance, emergency response and rehabilitation works. Our capability is underpinned by a substantial fleet of specialist vehicles including vacuum tankers, jetting units and CCTV survey equipment, supported by advanced technology for rapid diagnostics and effective solutions. With a reputation for safety, reliability and technical expertise, Cappagh Browne plays a critical role in protecting communities and maintaining essential infrastructure. What We're Looking For We're keen to hear from candidates who can demonstrate: Experience in a customer service, customer relations, complaints handling, resident liaison, or community engagement role. Excellent communication and interpersonal skills, with the ability to explain technical information in a clear and simple way. Strong problem-solving abilities and confidence handling sensitive or challenging customer conversations. Experience using CRM or case management systems and maintaining accurate records. Good organisational skills, with the ability to manage multiple tasks and work independently. A professional, empathetic, and customer-focused approach. Strong IT skills, including experience with email, databases, and customer management systems. A full valid UK driving licence. This is an opportunity to play a vital role in shaping positive customer experiences and building trust within the communities we serve. If you're passionate about helping people, enjoy working in a varied and rewarding environment, and want to make a genuine difference every day, we'd love to hear from you. Please note that we drug and alcohol test all new starters as part of their induction, whilst also carrying out a DBS check. Engineering with purpose
Aug 19, 2026
Full time
At Cappagh Browne, we understand that successful projects are about more than delivering infrastructure, they're about supporting the communities we serve. We're looking for a proactive and customer-focused Customer Representative & Liaison Officer to act as the key link between our operational teams, clients, and customers, ensuring clear communication, positive customer experiences, and effective resolution of enquiries throughout the lifecycle of our works. In this role, you will engage directly with residents and businesses affected by civils and utility projects, providing timely information about upcoming works, managing customer enquiries and complaints, obtaining customer consents where required, and keeping customers informed throughout their journey. You'll build strong relationships within local communities, attend stakeholder and community meetings, work closely with operational teams to ensure accurate information is shared, and maintain detailed records of all customer interactions. You will also support site audits and customer communications to help deliver a safe, compliant, and customer-centric service. About CBUL: Cappagh Browne Utilities Ltd is a special purpose joint venture established to deliver wastewater network maintenance and repair services for Southern Water across the South of England. We focus on keeping sewer networks operating efficiently through planned maintenance, emergency response and rehabilitation works. Our capability is underpinned by a substantial fleet of specialist vehicles including vacuum tankers, jetting units and CCTV survey equipment, supported by advanced technology for rapid diagnostics and effective solutions. With a reputation for safety, reliability and technical expertise, Cappagh Browne plays a critical role in protecting communities and maintaining essential infrastructure. What We're Looking For We're keen to hear from candidates who can demonstrate: Experience in a customer service, customer relations, complaints handling, resident liaison, or community engagement role. Excellent communication and interpersonal skills, with the ability to explain technical information in a clear and simple way. Strong problem-solving abilities and confidence handling sensitive or challenging customer conversations. Experience using CRM or case management systems and maintaining accurate records. Good organisational skills, with the ability to manage multiple tasks and work independently. A professional, empathetic, and customer-focused approach. Strong IT skills, including experience with email, databases, and customer management systems. A full valid UK driving licence. This is an opportunity to play a vital role in shaping positive customer experiences and building trust within the communities we serve. If you're passionate about helping people, enjoy working in a varied and rewarding environment, and want to make a genuine difference every day, we'd love to hear from you. Please note that we drug and alcohol test all new starters as part of their induction, whilst also carrying out a DBS check. Engineering with purpose
Principal Commercial Officer (Contracts) A strong background in contract management and negotiation is essential for this role, ideally within a regulated environment where risk, compliance and stakeholder management matter. We are recruiting for a Principal Commercial Officer to join a well established organisation delivering complex UK programmes. This role sits in a commercial team supporting bids, negotiations and live contract delivery, with real exposure to senior stakeholders and varied contract activity. Role: Principal Commercial Officer Type: Permanent, full time Location: Stevenage, Hertfordshire (hybrid, typically 2 to 3 days per week on site) Salary: 50,000 - 55,000 depending on experience, plus bonus and benefits Key responsibilities Run commercial contracts end to end, from helping shape bids and negotiating terms through to delivery, managing changes and closing everything out properly. Support new work coming in by reviewing and drafting contract terms and helping move things through the route to contract process. Get stuck into negotiations, helping reach agreement while keeping within internal approvals and commercial boundaries. Be the go-to person for the project teams day to day, giving clear advice on risk, liabilities, amendments and what the contract actually means in practice. Keep the commercial admin and contract records accurate and up to date in the relevant systems, including SAP where needed. Build strong working relationships across the business and with customers and partners externally. Help improve how the team works and, when needed, support and guide more junior team members. What we're looking for You've managed commercial contracts end to end, not just one part of the process. You're confident in negotiation and you can build trust with different stakeholders, even when views clash. You've dealt with more complex, higher value agreements and you naturally think about risk and opportunity as you go. You have a solid practical grasp of contract law and can apply terms and conditions in the real world, not just quote them. You understand liabilities, change control and how to spot issues early and reduce risk. You're comfortable around IP topics and, ideally, you've had some exposure to import or export controls and licensing. You're organised, calm under pressure, and happy working to deadlines in a busy environment. Security clearance and eligibility Because of the security requirements attached to this work, we can only consider applicants who hold British citizenship (including dual nationals with British citizenship). BPSS checks will be carried out at offer stage. Eligibility requirements relating to nationality and right to work may apply.
Aug 19, 2026
Full time
Principal Commercial Officer (Contracts) A strong background in contract management and negotiation is essential for this role, ideally within a regulated environment where risk, compliance and stakeholder management matter. We are recruiting for a Principal Commercial Officer to join a well established organisation delivering complex UK programmes. This role sits in a commercial team supporting bids, negotiations and live contract delivery, with real exposure to senior stakeholders and varied contract activity. Role: Principal Commercial Officer Type: Permanent, full time Location: Stevenage, Hertfordshire (hybrid, typically 2 to 3 days per week on site) Salary: 50,000 - 55,000 depending on experience, plus bonus and benefits Key responsibilities Run commercial contracts end to end, from helping shape bids and negotiating terms through to delivery, managing changes and closing everything out properly. Support new work coming in by reviewing and drafting contract terms and helping move things through the route to contract process. Get stuck into negotiations, helping reach agreement while keeping within internal approvals and commercial boundaries. Be the go-to person for the project teams day to day, giving clear advice on risk, liabilities, amendments and what the contract actually means in practice. Keep the commercial admin and contract records accurate and up to date in the relevant systems, including SAP where needed. Build strong working relationships across the business and with customers and partners externally. Help improve how the team works and, when needed, support and guide more junior team members. What we're looking for You've managed commercial contracts end to end, not just one part of the process. You're confident in negotiation and you can build trust with different stakeholders, even when views clash. You've dealt with more complex, higher value agreements and you naturally think about risk and opportunity as you go. You have a solid practical grasp of contract law and can apply terms and conditions in the real world, not just quote them. You understand liabilities, change control and how to spot issues early and reduce risk. You're comfortable around IP topics and, ideally, you've had some exposure to import or export controls and licensing. You're organised, calm under pressure, and happy working to deadlines in a busy environment. Security clearance and eligibility Because of the security requirements attached to this work, we can only consider applicants who hold British citizenship (including dual nationals with British citizenship). BPSS checks will be carried out at offer stage. Eligibility requirements relating to nationality and right to work may apply.
Do you have project management experience This is an opportunity for a Project Manager to join an event technology company providing registration, badging, scanning and related technology solutions to event organisers. As a Project Manager , you will be managing client projects from initial planning through to delivery, ensuring everything is organised, accurate and ready for implementation. This full-time permanent role offers full training, a range of benefits , hybrid working with two days working from home available after training and onboarding and a salary of up to £33,000. Local candidates are preferred and should be able to commute reliably, ideally within 40 minutes of the office. Part-time applications will not be considered, and sponsorship is not available. You will be responsible for Coordinating several client projects, keeping plans, records and key information accurate and up to date. Working closely with internal teams to ensure they are fully prepared for project delivery. Building positive relationships with clients and keeping them informed throughout each project. Managing client expectations and responding confidently to queries or changes. Supporting effective project handovers and completing relevant post-event activities. Taking ownership of your workload while maintaining a high level of attention to detail. Learning the company s services and processes through full training and gradually taking responsibility for more complex projects. What we are looking for Previously worked as a Project Manager, Project Coordinator, Project Officer, Technical delivery manager, IT Project Manager, Events Project Manager, Technology Project Manager, IT Project Coordinator, Technology Project Coordinator, Event Project Coordinator, Project Executive or in a similar role. Prior experience in project management or project coordination. Background in dealing directly with clients in a professional manner Confident and personable, with the ability to build positive relationships with clients and colleagues. Excellent communication skills and the confidence to manage client expectations professionally. Previous experience in the events sector would be beneficial, but is not essential. A genuine interest in developing a long-term career within a growing business. Right to work in the UK. Important notes: Local candidates will be preferred (ideally within 40 minutes commute) Part-time candidates will not be considered Full training will be provided Sponsorship is not available Shift: Monday to Thursday: 9:00am to 5:30pm Friday: 9:00am to 5:00pm Hybrid : working 2 days from home per week (available after training) What's on offer Competitive Salary Hybrid working arrangement following initial training and onboarding. Company pension. Private medical and dental cover. On-site parking. Company events and social activities. This is a great opportunity for a confident and organised Project Manager to join a close-knit team, develop their skills and build a long-term career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Aug 19, 2026
Full time
Do you have project management experience This is an opportunity for a Project Manager to join an event technology company providing registration, badging, scanning and related technology solutions to event organisers. As a Project Manager , you will be managing client projects from initial planning through to delivery, ensuring everything is organised, accurate and ready for implementation. This full-time permanent role offers full training, a range of benefits , hybrid working with two days working from home available after training and onboarding and a salary of up to £33,000. Local candidates are preferred and should be able to commute reliably, ideally within 40 minutes of the office. Part-time applications will not be considered, and sponsorship is not available. You will be responsible for Coordinating several client projects, keeping plans, records and key information accurate and up to date. Working closely with internal teams to ensure they are fully prepared for project delivery. Building positive relationships with clients and keeping them informed throughout each project. Managing client expectations and responding confidently to queries or changes. Supporting effective project handovers and completing relevant post-event activities. Taking ownership of your workload while maintaining a high level of attention to detail. Learning the company s services and processes through full training and gradually taking responsibility for more complex projects. What we are looking for Previously worked as a Project Manager, Project Coordinator, Project Officer, Technical delivery manager, IT Project Manager, Events Project Manager, Technology Project Manager, IT Project Coordinator, Technology Project Coordinator, Event Project Coordinator, Project Executive or in a similar role. Prior experience in project management or project coordination. Background in dealing directly with clients in a professional manner Confident and personable, with the ability to build positive relationships with clients and colleagues. Excellent communication skills and the confidence to manage client expectations professionally. Previous experience in the events sector would be beneficial, but is not essential. A genuine interest in developing a long-term career within a growing business. Right to work in the UK. Important notes: Local candidates will be preferred (ideally within 40 minutes commute) Part-time candidates will not be considered Full training will be provided Sponsorship is not available Shift: Monday to Thursday: 9:00am to 5:30pm Friday: 9:00am to 5:00pm Hybrid : working 2 days from home per week (available after training) What's on offer Competitive Salary Hybrid working arrangement following initial training and onboarding. Company pension. Private medical and dental cover. On-site parking. Company events and social activities. This is a great opportunity for a confident and organised Project Manager to join a close-knit team, develop their skills and build a long-term career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
