SF Partners are working with a business based in Coventry who are looking for a Sales Admin / Logistics Manager to join the team £47,000 Hybrid Purpose of Role The Customer Logistics Manager is responsible for leading the Customer Logistics function, ensuring the effective management of pricing, inventory, customer orders, customs compliance, SAP master data, and customer service operations. The role is accountable for delivering excellent customer service, maintaining inventory integrity, ensuring regulatory compliance, and developing a high-performing team. Key Responsibilities Pricing & Commercial Support Maintain and manage SAP pricing files for Wear & Spare products, Consumables, and third-party products. Review and challenge pricing structures to ensure competitiveness within the UK market while protecting margin performance. Calculate and maintain selling prices for third-party products in line with agreed margin targets. Support commercial decision-making through pricing analysis and recommendations. Inventory Management & Planning Manage inventory planning activities to ensure optimum stock availability while minimising inventory holding costs. Oversee Material Requirements Planning (MRP) to maintain stock levels for fast-moving products and proactively manage slow-moving and obsolete inventory. Monitor inventory discrepancies between our systems and Rhenus ( 3rd Party Logistics ), ensuring inventory records remain accurate and aligned. Manage procurement and replenishment of third-party stock products. Oversee part master data management within SAP, including the creation of new materials, maintenance of substitute parts, and ongoing data integrity. Ensure effective communication of new part information and changes to warehouse and operational teams. Customs & Trade Compliance Ensure full compliance with UK import and export customs regulations. Manage customs documentation requirements for shipments to Ireland and imports into the UK. Liaise with customs clearance providers, freight forwarders, customers, and internal stakeholders to resolve customs, VAT, and duty-related issues. Maintain robust processes to support compliance with evolving customs and trade regulations. SAP & Operational Control Ensure the integrity and effectiveness of SAP processes within the Customer Logistics function. Monitor sales order processing and ensure timely release of customer orders. Oversee supplier purchase orders and ensure open orders are actively managed and closed where appropriate. Produce and distribute backorder analysis reports, identifying risks and implementing corrective actions. Drive continuous improvement in SAP master data accuracy and operational processes. Customer Logistics Operations Lead and manage the day-to-day activities of the Customer Logistics department. Ensure efficient processing of customer orders, quotations, invoicing, and customer enquiries. Oversee order fulfilment activities for both Sales and Service departments. Manage consignment stock processes and controls. Oversee System 3R order processing activities. Ensure customs clearance processes are completed accurately and efficiently. Monitor departmental performance against service level agreements and customer expectations. Leadership & Team Development Lead, coach, and develop the Customer Logistics team to deliver high levels of performance and customer service. Ensure team members are fully trained and capable of supporting all core departmental activities. Develop succession plans and cross-functional skills to improve team resilience. Provide leadership and support during periods of high workload, organisational change, and staff absence. Foster a culture of accountability, continuous improvement, collaboration, and customer focus. Supervisory Responsibilities Direct management responsibility for the Customer Logistics team Set objectives, conduct performance reviews, and identify development opportunities. Ensure appropriate resource planning and workload management across the department. Qualifications & Experience Essential Proven experience in customer logistics, supply chain, customer service, inventory management, or logistics leadership roles. Strong SAP experience, including pricing, material master data, inventory management, purchasing, and order processing. Experience of MRP and inventory planning processes. Working knowledge of UK customs, import/export procedures, and trade compliance requirements. Strong commercial awareness and analytical skills. Experience leading and developing teams within a customer-focused environment. Excellent communication and stakeholder management skills. Desirable Experience within a manufacturing, engineering, or industrial business. Knowledge of Irish customs and VAT requirements. Experience of process improvement and operational excellence initiatives. Advanced Excel and reporting capabilities.
Aug 11, 2026
Full time
SF Partners are working with a business based in Coventry who are looking for a Sales Admin / Logistics Manager to join the team £47,000 Hybrid Purpose of Role The Customer Logistics Manager is responsible for leading the Customer Logistics function, ensuring the effective management of pricing, inventory, customer orders, customs compliance, SAP master data, and customer service operations. The role is accountable for delivering excellent customer service, maintaining inventory integrity, ensuring regulatory compliance, and developing a high-performing team. Key Responsibilities Pricing & Commercial Support Maintain and manage SAP pricing files for Wear & Spare products, Consumables, and third-party products. Review and challenge pricing structures to ensure competitiveness within the UK market while protecting margin performance. Calculate and maintain selling prices for third-party products in line with agreed margin targets. Support commercial decision-making through pricing analysis and recommendations. Inventory Management & Planning Manage inventory planning activities to ensure optimum stock availability while minimising inventory holding costs. Oversee Material Requirements Planning (MRP) to maintain stock levels for fast-moving products and proactively manage slow-moving and obsolete inventory. Monitor inventory discrepancies between our systems and Rhenus ( 3rd Party Logistics ), ensuring inventory records remain accurate and aligned. Manage procurement and replenishment of third-party stock products. Oversee part master data management within SAP, including the creation of new materials, maintenance of substitute parts, and ongoing data integrity. Ensure effective communication of new part information and changes to warehouse and operational teams. Customs & Trade Compliance Ensure full compliance with UK import and export customs regulations. Manage customs documentation requirements for shipments to Ireland and imports into the UK. Liaise with customs clearance providers, freight forwarders, customers, and internal stakeholders to resolve customs, VAT, and duty-related issues. Maintain robust processes to support compliance with evolving customs and trade regulations. SAP & Operational Control Ensure the integrity and effectiveness of SAP processes within the Customer Logistics function. Monitor sales order processing and ensure timely release of customer orders. Oversee supplier purchase orders and ensure open orders are actively managed and closed where appropriate. Produce and distribute backorder analysis reports, identifying risks and implementing corrective actions. Drive continuous improvement in SAP master data accuracy and operational processes. Customer Logistics Operations Lead and manage the day-to-day activities of the Customer Logistics department. Ensure efficient processing of customer orders, quotations, invoicing, and customer enquiries. Oversee order fulfilment activities for both Sales and Service departments. Manage consignment stock processes and controls. Oversee System 3R order processing activities. Ensure customs clearance processes are completed accurately and efficiently. Monitor departmental performance against service level agreements and customer expectations. Leadership & Team Development Lead, coach, and develop the Customer Logistics team to deliver high levels of performance and customer service. Ensure team members are fully trained and capable of supporting all core departmental activities. Develop succession plans and cross-functional skills to improve team resilience. Provide leadership and support during periods of high workload, organisational change, and staff absence. Foster a culture of accountability, continuous improvement, collaboration, and customer focus. Supervisory Responsibilities Direct management responsibility for the Customer Logistics team Set objectives, conduct performance reviews, and identify development opportunities. Ensure appropriate resource planning and workload management across the department. Qualifications & Experience Essential Proven experience in customer logistics, supply chain, customer service, inventory management, or logistics leadership roles. Strong SAP experience, including pricing, material master data, inventory management, purchasing, and order processing. Experience of MRP and inventory planning processes. Working knowledge of UK customs, import/export procedures, and trade compliance requirements. Strong commercial awareness and analytical skills. Experience leading and developing teams within a customer-focused environment. Excellent communication and stakeholder management skills. Desirable Experience within a manufacturing, engineering, or industrial business. Knowledge of Irish customs and VAT requirements. Experience of process improvement and operational excellence initiatives. Advanced Excel and reporting capabilities.
Position: Assistant Manager Reports to: Area Manager Job Purpose: The ASM is responsible for driving daily sales growth by effectively leading, developing, and motivating their team. They will enhance commercial awareness through strategic sales planning, foster strong customer and colleague relationships through clear communication, and uphold high standards in store presentation, health & safety, and customer service. Key Responsibilities: Leadership & Team Development: Set realistic targets and lead by example with professional behavior and high presentation standards. Recruit, coach, develop, and review team performance alongside the Area Manager, ensuring timely management of all sales, compliance, and HR-related processes. Sales & Commercial Management: Drive all commercial activities, ensuring the team effectively utilizes the sales process. Manage existing and potential customer data, analyzing the local market and competition. Monitor KPI performance reports and implement necessary follow-up actions. Ensure high levels of transactional compliance and enforce fraud prevention procedures. Oversee discount controls, regularly reviewing team transactions to meet sales objectives. Operational & Compliance Oversight: Conduct regular self-assessments using the weekly Store Audit to maintain compliance with company processes. Ensure adherence to all operational procedures and policies as established by the business. Take ownership of health & safety within the store, completing monthly H&S checklists with guidance from the Health & Safety Manager. Customer Service Excellence: Provide exemplary customer service, fostering a positive shopping experience. Proactively manage customer complaints to ensure swift and satisfactory resolutions, in line with company standards. Additional Duties: Collaborate effectively within a team, building strong business relationships internally and externally. Communicate professionally at all levels using appropriate methods and language. Carry out any other reasonable duties as required. Key Accountabilities: Adherence to the Store Commercial & Development Plan in coordination with the Area Manager. Compliance with all company policies, operational procedures, and health & safety regulations. Implementation of the Grey Fleet & Hire Car Policy, as outlined by the business.
Aug 11, 2026
Full time
Position: Assistant Manager Reports to: Area Manager Job Purpose: The ASM is responsible for driving daily sales growth by effectively leading, developing, and motivating their team. They will enhance commercial awareness through strategic sales planning, foster strong customer and colleague relationships through clear communication, and uphold high standards in store presentation, health & safety, and customer service. Key Responsibilities: Leadership & Team Development: Set realistic targets and lead by example with professional behavior and high presentation standards. Recruit, coach, develop, and review team performance alongside the Area Manager, ensuring timely management of all sales, compliance, and HR-related processes. Sales & Commercial Management: Drive all commercial activities, ensuring the team effectively utilizes the sales process. Manage existing and potential customer data, analyzing the local market and competition. Monitor KPI performance reports and implement necessary follow-up actions. Ensure high levels of transactional compliance and enforce fraud prevention procedures. Oversee discount controls, regularly reviewing team transactions to meet sales objectives. Operational & Compliance Oversight: Conduct regular self-assessments using the weekly Store Audit to maintain compliance with company processes. Ensure adherence to all operational procedures and policies as established by the business. Take ownership of health & safety within the store, completing monthly H&S checklists with guidance from the Health & Safety Manager. Customer Service Excellence: Provide exemplary customer service, fostering a positive shopping experience. Proactively manage customer complaints to ensure swift and satisfactory resolutions, in line with company standards. Additional Duties: Collaborate effectively within a team, building strong business relationships internally and externally. Communicate professionally at all levels using appropriate methods and language. Carry out any other reasonable duties as required. Key Accountabilities: Adherence to the Store Commercial & Development Plan in coordination with the Area Manager. Compliance with all company policies, operational procedures, and health & safety regulations. Implementation of the Grey Fleet & Hire Car Policy, as outlined by the business.
Operations Manager 60,000 + 20% annual bonus and 6,000 car allowance Liverpool Are you an experienced Operations Manager with experience in the Fire & Security Industry? Does the thought of working for a well established, expanding firm with great opportunities for further progress appeal to you? Do you want excellent variation and the opportunity to put your stamp on a highly successful operation? We are currently recruiting for an Operations Manager with experience in fire and security to work for an award winning, national firm in the Liverpool area. This role will involve leadership across Customer Service, Technical Services, Stock and Stores, Field Engineers and First Line Managers, ensuring operational performance, customer delivery, technical capability and commercial objectives are achieved . As Operations Manager you will: Lead the day-to-day delivery of service, maintenance and installation operations, ensuring work is completed safely, efficiently and in line with customer commitments. Drive operational performance through effective planning, resource utilisation and workload management across field and office-based teams. Work closely with First Line Managers to balance engineer workloads across reactive, maintenance and installation activity, maximising productivity, utilisation and first-time fix performance. Monitor operational KPIs, identifying opportunities to improve service delivery, customer satisfaction and business performance. Provide leadership and oversight of the Technical Services function, ensuring complex system faults are diagnosed and resolved quickly and escalated where appropriate. Maximise the use of remote diagnostics, software upgrades and technical support tools to improve operational efficiency and reduce unnecessary site attendance. Lead the Customer Service function to deliver a professional, responsive and customer-focused experience. Ensure reactive works, maintenance visits and installations are planned effectively and delivered within agreed service levels, with particular focus on response times for emergency call-outs. Oversee the Stock and Stores function, including stock takes, inventory levels, parts ordering and material availability across stores and mobile van stock. Establish and enforce consistent van stock profiles through the First Line Managers to improve engineer efficiency and first-time fix rates. Take operational ownership of NSI and BAFE compliance, owning the preparation for external audits and ensuring the business remains audit ready at all times. You will need: Proven operational management experience within the Fire and Security or a related engineering services sector. Strong understanding of service, maintenance and installation delivery models. Experience leading both field-based operational teams and office-based support functions, including technical specialists. As well as a competitive salary, you will benefit from a 6,000 car allowance and a 20% annual bonus depending on performance. This is a fantastic opportunity to join an industry leading firm. For immediate consideration, please forward your CV to Alex at Vibe Recruit today Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Aug 11, 2026
Full time
Operations Manager 60,000 + 20% annual bonus and 6,000 car allowance Liverpool Are you an experienced Operations Manager with experience in the Fire & Security Industry? Does the thought of working for a well established, expanding firm with great opportunities for further progress appeal to you? Do you want excellent variation and the opportunity to put your stamp on a highly successful operation? We are currently recruiting for an Operations Manager with experience in fire and security to work for an award winning, national firm in the Liverpool area. This role will involve leadership across Customer Service, Technical Services, Stock and Stores, Field Engineers and First Line Managers, ensuring operational performance, customer delivery, technical capability and commercial objectives are achieved . As Operations Manager you will: Lead the day-to-day delivery of service, maintenance and installation operations, ensuring work is completed safely, efficiently and in line with customer commitments. Drive operational performance through effective planning, resource utilisation and workload management across field and office-based teams. Work closely with First Line Managers to balance engineer workloads across reactive, maintenance and installation activity, maximising productivity, utilisation and first-time fix performance. Monitor operational KPIs, identifying opportunities to improve service delivery, customer satisfaction and business performance. Provide leadership and oversight of the Technical Services function, ensuring complex system faults are diagnosed and resolved quickly and escalated where appropriate. Maximise the use of remote diagnostics, software upgrades and technical support tools to improve operational efficiency and reduce unnecessary site attendance. Lead the Customer Service function to deliver a professional, responsive and customer-focused experience. Ensure reactive works, maintenance visits and installations are planned effectively and delivered within agreed service levels, with particular focus on response times for emergency call-outs. Oversee the Stock and Stores function, including stock takes, inventory levels, parts ordering and material availability across stores and mobile van stock. Establish and enforce consistent van stock profiles through the First Line Managers to improve engineer efficiency and first-time fix rates. Take operational ownership of NSI and BAFE compliance, owning the preparation for external audits and ensuring the business remains audit ready at all times. You will need: Proven operational management experience within the Fire and Security or a related engineering services sector. Strong understanding of service, maintenance and installation delivery models. Experience leading both field-based operational teams and office-based support functions, including technical specialists. As well as a competitive salary, you will benefit from a 6,000 car allowance and a 20% annual bonus depending on performance. This is a fantastic opportunity to join an industry leading firm. For immediate consideration, please forward your CV to Alex at Vibe Recruit today Vibe Recruit is acting as an Employment Agency in relation to this vacancy.
Deputy Manager - Weston-super-Mare If you're ready to build on your leadership experience and take on greater responsibility, this is a fantastic next step. As Deputy Manager, you'll work closely with the General Manager to drive standards, develop the team and deliver strong commercial performance. You'll be a visible presence on the floor, supporting service while helping to shape the culture and direction of the restaurant. Your day-to-day: Supporting overall restaurant operations Ensuring consistently high levels of customer service Monitoring costs and working towards budget targets Coaching and developing team members Supporting recruitment, training and performance management What you'll need: Experience managing a team in a fast-paced environment Strong communication and leadership skills Commercial awareness A hands-on and proactive approach Perks & benefits: Unlimited 50% discount for friends and family Service charge on top of your competitive pay Wagestream access Bonus scheme Discounted room rates Discounted meals on shift and wines at cost price 24/7 Employee Assistance Programme Staff socials and incentives Future Leaders development course Length of service awards Sound like you? If you're ready to step up and take the next stage in your management career, apply today.
Aug 11, 2026
Full time
Deputy Manager - Weston-super-Mare If you're ready to build on your leadership experience and take on greater responsibility, this is a fantastic next step. As Deputy Manager, you'll work closely with the General Manager to drive standards, develop the team and deliver strong commercial performance. You'll be a visible presence on the floor, supporting service while helping to shape the culture and direction of the restaurant. Your day-to-day: Supporting overall restaurant operations Ensuring consistently high levels of customer service Monitoring costs and working towards budget targets Coaching and developing team members Supporting recruitment, training and performance management What you'll need: Experience managing a team in a fast-paced environment Strong communication and leadership skills Commercial awareness A hands-on and proactive approach Perks & benefits: Unlimited 50% discount for friends and family Service charge on top of your competitive pay Wagestream access Bonus scheme Discounted room rates Discounted meals on shift and wines at cost price 24/7 Employee Assistance Programme Staff socials and incentives Future Leaders development course Length of service awards Sound like you? If you're ready to step up and take the next stage in your management career, apply today.
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS - Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field, or a MBA and experience communicating results to senior leadership PREFERRED QUALIFICATIONS - Bachelor's degree within last 12 months in Engineering, Technology, Science, Operations Research, Robotics, Mathematics or related fields, or a Associate's degree and experience working for Amazon or any Amazon subsidiary or affiliate Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 11, 2026
Full time
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS - Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field, or a MBA and experience communicating results to senior leadership PREFERRED QUALIFICATIONS - Bachelor's degree within last 12 months in Engineering, Technology, Science, Operations Research, Robotics, Mathematics or related fields, or a Associate's degree and experience working for Amazon or any Amazon subsidiary or affiliate Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Summary £15.45 per hour full time hour contract various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Aug 11, 2026
Full time
Summary £15.45 per hour full time hour contract various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Job description: HGV Technician Location: Fradley Park (Lichfield) Shifts: Monday - Friday rotational Early (06:00am - 15:00pm) Late (15:00pm - 12:00am) and permanent late shifts also available. Why join us? With over 65 years of experience in the industry, we're not just a dealership - we are a trusted name in the world of commercial vehicles. As an authorised distributor for Renault & Isuzu Trucks, we offer everything from rentals and repairs to full contract hire and Trailer services. What's in it for you? Industry Competitive Pay. Overtime paid at enhanced rates. Allocated allowance for rotational and late shift pattern. Join us and receive a £1,000 Induction bonus 28 days holiday (including Bank Holidays) + option to buy 5 extra days. Holiday increases with length of service. Mental health First Aiders and Health & Wellbeing Support through our Employee Assistance Programme. Unlimited £750 "refer a Tech" bonus. Birthday and Christmas Gift Vouchers. Hotel discounts across the UK. Retail, cinema and gym discounts. Renault & Isuzu Manufacturing training (Master Tech included) HGV Licence Support. Leadership/mentor development programs and long term progression opportunities. Team & Company team building events. What you will be doing: Carrying out scheduled maintenance and repairs on HGV vehicles. Diagnosing and fixing faults across mechanical, electrical, hydraulic and pneumatic systems. Perform key component work; engine, gear box, suspension and brakes. Completing all service documentation and inspections to DVLA standards. Working to time targets without compromising on safety or quality. Keeping the workshop safe, clean and compliant at all times. What you will bring: A genuine commitment to high standards and customer satisfaction Proven experience as a HGV technician. (City & Guilds 1,2,3) Strong diagnostic and repair skills across all vehicle systems is essential Up to date knowledge of legal vehicle standards A team player, proactive solutions and ability to adapt. If you are looking for more than just a job - a place where you can grow, develop and be part of a great team - we would love to hear from you! Job Types: Full-time, Permanent Work Location: In person
Aug 11, 2026
Full time
Job description: HGV Technician Location: Fradley Park (Lichfield) Shifts: Monday - Friday rotational Early (06:00am - 15:00pm) Late (15:00pm - 12:00am) and permanent late shifts also available. Why join us? With over 65 years of experience in the industry, we're not just a dealership - we are a trusted name in the world of commercial vehicles. As an authorised distributor for Renault & Isuzu Trucks, we offer everything from rentals and repairs to full contract hire and Trailer services. What's in it for you? Industry Competitive Pay. Overtime paid at enhanced rates. Allocated allowance for rotational and late shift pattern. Join us and receive a £1,000 Induction bonus 28 days holiday (including Bank Holidays) + option to buy 5 extra days. Holiday increases with length of service. Mental health First Aiders and Health & Wellbeing Support through our Employee Assistance Programme. Unlimited £750 "refer a Tech" bonus. Birthday and Christmas Gift Vouchers. Hotel discounts across the UK. Retail, cinema and gym discounts. Renault & Isuzu Manufacturing training (Master Tech included) HGV Licence Support. Leadership/mentor development programs and long term progression opportunities. Team & Company team building events. What you will be doing: Carrying out scheduled maintenance and repairs on HGV vehicles. Diagnosing and fixing faults across mechanical, electrical, hydraulic and pneumatic systems. Perform key component work; engine, gear box, suspension and brakes. Completing all service documentation and inspections to DVLA standards. Working to time targets without compromising on safety or quality. Keeping the workshop safe, clean and compliant at all times. What you will bring: A genuine commitment to high standards and customer satisfaction Proven experience as a HGV technician. (City & Guilds 1,2,3) Strong diagnostic and repair skills across all vehicle systems is essential Up to date knowledge of legal vehicle standards A team player, proactive solutions and ability to adapt. If you are looking for more than just a job - a place where you can grow, develop and be part of a great team - we would love to hear from you! Job Types: Full-time, Permanent Work Location: In person
Roles like this really are few and far between. And what makes this one particularly special, is the fact that it sits within what is arguably the most exciting commercial insurer in the UK market right now. As a result of an internal promotion, this Trainee Business Development Manager opportunity has arisen within the Sales & Distribution team of this highly prestigious insurer. Our client operates in over 20 countries, and is very much renowned as a world-leader within its chosen markets. The company arranges insurance for some of the most fascinating risks on the planet, and has a reputation for excellence, innovation and formidable customer service. This Trainee BDM opportunity is extremely refreshing because our client is seeking someone who they can mould and nurture, and as such, it is not essential that you have previous experience within an official business development role. In fact, the person who did this role very successfully (before being promoted into a more senior BDM role), came from an underwriting background. You will be responsible for promoting the company's suite of commercial insurance products to a panel of brokers all over the UK. Your duties will include, but certainly not be limited to, making Discovery telephone calls to brokers in order to find out what kind of business they are writing, and which of this insurer's products will be relevant to them. In addition, you'll identify specific risks for which the underwriting team can quote, and then follow the sales process through to the inception of cover. You'll build strong relationships with your broker panel, ensuring that you are at the forefront of their mind when they are looking for quotes, and you will work closely with the regional business development team to ensure that sales objectives are met. Much of your work will be conducted over the telephone, but you will be encouraged to attend some face-to-face broker visits. When it comes to career development opportunities, this opportunity has them in abundance. The previous incumbent was promoted into a more senior BDM role within 12 months and there are many different areas of the business that you could move into down the line. It is absolutely essential that you have previous general insurance experience, either from an insurer or broker background. Ideally, this experience will have included commercial insurance products, although we will consider exceptional candidates from a personal lines / high net worth background. Just as importantly, you will be engaging, inquisitive, and good at spotting opportunities. You'll have superb communication skills, as well as the ability to build strong rapport with brokers. Given the nature of the role, you will enjoy working to targets. Many people who join this company cite, "this is the best place I have ever worked at". It is genuinely difficult to find a company that invests so heavily in its staff because they want them to benefit from "proper careers, where every member of staff has a mentor." Our client operates a hybrid-working arrangement, allowing you to work 2 days from home. The team are well-renowned in the industry for their friendly, supportive and collaborative environment, and there are lots of sports and social events available, including an incredible annual summer ball! You'll be rewarded with a generous basic salary (Negotiable depending on experience), plus a highly lucrative bonus scheme and impressive corporate benefits, which include substantial pension contributions and financial bonuses for passing CII qualifications. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Aug 11, 2026
Full time
Roles like this really are few and far between. And what makes this one particularly special, is the fact that it sits within what is arguably the most exciting commercial insurer in the UK market right now. As a result of an internal promotion, this Trainee Business Development Manager opportunity has arisen within the Sales & Distribution team of this highly prestigious insurer. Our client operates in over 20 countries, and is very much renowned as a world-leader within its chosen markets. The company arranges insurance for some of the most fascinating risks on the planet, and has a reputation for excellence, innovation and formidable customer service. This Trainee BDM opportunity is extremely refreshing because our client is seeking someone who they can mould and nurture, and as such, it is not essential that you have previous experience within an official business development role. In fact, the person who did this role very successfully (before being promoted into a more senior BDM role), came from an underwriting background. You will be responsible for promoting the company's suite of commercial insurance products to a panel of brokers all over the UK. Your duties will include, but certainly not be limited to, making Discovery telephone calls to brokers in order to find out what kind of business they are writing, and which of this insurer's products will be relevant to them. In addition, you'll identify specific risks for which the underwriting team can quote, and then follow the sales process through to the inception of cover. You'll build strong relationships with your broker panel, ensuring that you are at the forefront of their mind when they are looking for quotes, and you will work closely with the regional business development team to ensure that sales objectives are met. Much of your work will be conducted over the telephone, but you will be encouraged to attend some face-to-face broker visits. When it comes to career development opportunities, this opportunity has them in abundance. The previous incumbent was promoted into a more senior BDM role within 12 months and there are many different areas of the business that you could move into down the line. It is absolutely essential that you have previous general insurance experience, either from an insurer or broker background. Ideally, this experience will have included commercial insurance products, although we will consider exceptional candidates from a personal lines / high net worth background. Just as importantly, you will be engaging, inquisitive, and good at spotting opportunities. You'll have superb communication skills, as well as the ability to build strong rapport with brokers. Given the nature of the role, you will enjoy working to targets. Many people who join this company cite, "this is the best place I have ever worked at". It is genuinely difficult to find a company that invests so heavily in its staff because they want them to benefit from "proper careers, where every member of staff has a mentor." Our client operates a hybrid-working arrangement, allowing you to work 2 days from home. The team are well-renowned in the industry for their friendly, supportive and collaborative environment, and there are lots of sports and social events available, including an incredible annual summer ball! You'll be rewarded with a generous basic salary (Negotiable depending on experience), plus a highly lucrative bonus scheme and impressive corporate benefits, which include substantial pension contributions and financial bonuses for passing CII qualifications. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Sales Ledger Supervisor £32,000 - £35,000 Nottingham Based Hybrid Role Eaton Syalon are supporting our Nottingham based client in the search for a Sales Ledger Supervisor to join their Finance team. We're looking for an experienced Sales Ledger Supervisor to lead the sales ledger function and play a key role in maintaining healthy cash flow, delivering outstanding customer service, and supporting the continued success of our business. This is an excellent opportunity for a motivated finance professional with strong sales ledger and credit control experience, coupled with previous team leadership skills. You'll combine hands-on operational responsibilities with the supervision of the Sales Ledger Assistant, ensuring efficient processes, accurate invoicing and effective debt collection. Key Responsibilities: Oversee the daily operation of the Sales Ledger function, ensuring accuracy and efficiency. Supervise and support the Sales Ledger Assistant, allocating workloads and monitoring performance. Manage customer accounts, ensuring records are accurate and reconciled where required. Prepare, process and issue customer invoices and credit notes accurately and on time. Proactively manage credit control activities, chasing outstanding payments by telephone, email and written correspondence. Monitor customer credit limits and recommend amendments where appropriate. Investigate and resolve invoice, payment and account queries quickly and professionally. Produce and review aged debtor reports, highlighting risks and recommending appropriate actions. Support month-end and year-end finance processes, including reconciliations and audit requirements. Prepare regular reports on cash collection, debtor performance and key Sales Ledger KPIs. Identify opportunities to improve systems, controls and departmental processes. Work closely with Finance, Sales and Operations to deliver an excellent service to customers and colleagues. About You: Previous experience within Sales Ledger and Credit Control. Experience as Supervisor or Team Leader of a small team. A solid understanding of accounts receivable processes. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. A high level of accuracy and attention to detail. Confidence using Microsoft Excel and accounting or ERP systems. A proactive approach with excellent problem-solving skills. A passion for delivering excellent customer service and driving continuous improvement. If you're an experienced Sales Ledger professional with supervisory experience and you're looking for a role where you can lead, improve processes and make a real difference, we'd love to hear from you.
Aug 11, 2026
Full time
Sales Ledger Supervisor £32,000 - £35,000 Nottingham Based Hybrid Role Eaton Syalon are supporting our Nottingham based client in the search for a Sales Ledger Supervisor to join their Finance team. We're looking for an experienced Sales Ledger Supervisor to lead the sales ledger function and play a key role in maintaining healthy cash flow, delivering outstanding customer service, and supporting the continued success of our business. This is an excellent opportunity for a motivated finance professional with strong sales ledger and credit control experience, coupled with previous team leadership skills. You'll combine hands-on operational responsibilities with the supervision of the Sales Ledger Assistant, ensuring efficient processes, accurate invoicing and effective debt collection. Key Responsibilities: Oversee the daily operation of the Sales Ledger function, ensuring accuracy and efficiency. Supervise and support the Sales Ledger Assistant, allocating workloads and monitoring performance. Manage customer accounts, ensuring records are accurate and reconciled where required. Prepare, process and issue customer invoices and credit notes accurately and on time. Proactively manage credit control activities, chasing outstanding payments by telephone, email and written correspondence. Monitor customer credit limits and recommend amendments where appropriate. Investigate and resolve invoice, payment and account queries quickly and professionally. Produce and review aged debtor reports, highlighting risks and recommending appropriate actions. Support month-end and year-end finance processes, including reconciliations and audit requirements. Prepare regular reports on cash collection, debtor performance and key Sales Ledger KPIs. Identify opportunities to improve systems, controls and departmental processes. Work closely with Finance, Sales and Operations to deliver an excellent service to customers and colleagues. About You: Previous experience within Sales Ledger and Credit Control. Experience as Supervisor or Team Leader of a small team. A solid understanding of accounts receivable processes. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. A high level of accuracy and attention to detail. Confidence using Microsoft Excel and accounting or ERP systems. A proactive approach with excellent problem-solving skills. A passion for delivering excellent customer service and driving continuous improvement. If you're an experienced Sales Ledger professional with supervisory experience and you're looking for a role where you can lead, improve processes and make a real difference, we'd love to hear from you.
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS - Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization - Experience managing, motivating, and influencing team behaviors - Experience demonstrating problem solving and root cause analysis - Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround - Work flexible schedules including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 11, 2026
Full time
This role focuses on those who have military experience interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon Operations. At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers - influencing change across the globe. Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize shift practices A day in the life You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers. BASIC QUALIFICATIONS - Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization - Experience managing, motivating, and influencing team behaviors - Experience demonstrating problem solving and root cause analysis - Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround - Work flexible schedules including weekends, nights, and holidays PREFERRED QUALIFICATIONS - Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Summary £15.45 per hour Full time hour contract Various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Aug 11, 2026
Full time
Summary £15.45 per hour Full time hour contract Various shifts 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Every decision you make has the potential to restore confidence, resolve complex disputes and shape the standards of an entire sector. This confidential opportunity for a Director of Dispute Resolution will place you at the heart of a respected organisation, leading a large operational function while influencing strategy, governance, service quality and organisational performance. This is a rare opportunity to join the senior leadership team of an established organisation where you'll oversee a high-performing department responsible for customer contact, case administration, adjudication and final decisions. You'll shape the future direction of the service while ensuring fair, impartial and timely outcomes for consumers and businesses alike. What's in it for you Salary of up to £140,000 Hybrid working with a London-based office Executive leadership role with genuine strategic influence Opportunity to lead organisational transformation and service improvement initiatives Work closely with regulators, government bodies and senior industry stakeholders Drive innovation across customer service, dispute resolution and digital delivery Your responsibilities as Director of Dispute Resolution Lead the customer service, case administration, adjudication and final decision teams to deliver an efficient, high-quality dispute resolution service Develop and implement operational strategy while monitoring performance, budgets and service delivery against key objectives Ensure compliance with regulations, accreditation requirements and organisational governance standards Produce executive reports, operational insights and performance analysis for senior leadership and board meetings Drive continuous improvement through technology, AI integration, forecasting and service development Build and maintain strong relationships with regulators, industry partners and senior stakeholders while overseeing complex escalated cases What we're looking for in a Director of Dispute Resolution Full UK driving licence with the ability to travel nationally when required Senior leadership experience within an Ombudsman, Alternative Dispute Resolution or consumer complaints environment Proven experience leading large operational teams delivering complex case management or dispute resolution services Strong understanding of governance, regulatory compliance, operational reporting and performance management Experience using CRM or case management systems alongside data and insight to drive service improvements Working Hours Full-time with hybrid working, including a minimum of one day per week in the London office. If you're ready to take the next step as Director of Dispute Resolution, we'd love to hear from you.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Aug 11, 2026
Full time
Every decision you make has the potential to restore confidence, resolve complex disputes and shape the standards of an entire sector. This confidential opportunity for a Director of Dispute Resolution will place you at the heart of a respected organisation, leading a large operational function while influencing strategy, governance, service quality and organisational performance. This is a rare opportunity to join the senior leadership team of an established organisation where you'll oversee a high-performing department responsible for customer contact, case administration, adjudication and final decisions. You'll shape the future direction of the service while ensuring fair, impartial and timely outcomes for consumers and businesses alike. What's in it for you Salary of up to £140,000 Hybrid working with a London-based office Executive leadership role with genuine strategic influence Opportunity to lead organisational transformation and service improvement initiatives Work closely with regulators, government bodies and senior industry stakeholders Drive innovation across customer service, dispute resolution and digital delivery Your responsibilities as Director of Dispute Resolution Lead the customer service, case administration, adjudication and final decision teams to deliver an efficient, high-quality dispute resolution service Develop and implement operational strategy while monitoring performance, budgets and service delivery against key objectives Ensure compliance with regulations, accreditation requirements and organisational governance standards Produce executive reports, operational insights and performance analysis for senior leadership and board meetings Drive continuous improvement through technology, AI integration, forecasting and service development Build and maintain strong relationships with regulators, industry partners and senior stakeholders while overseeing complex escalated cases What we're looking for in a Director of Dispute Resolution Full UK driving licence with the ability to travel nationally when required Senior leadership experience within an Ombudsman, Alternative Dispute Resolution or consumer complaints environment Proven experience leading large operational teams delivering complex case management or dispute resolution services Strong understanding of governance, regulatory compliance, operational reporting and performance management Experience using CRM or case management systems alongside data and insight to drive service improvements Working Hours Full-time with hybrid working, including a minimum of one day per week in the London office. If you're ready to take the next step as Director of Dispute Resolution, we'd love to hear from you.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Service Lead - Governance, Compliance and Risk West Yorkshire Combined Authority Leeds City Centre 69,852 p.a. Sellick Partnership are delighted to be partnering with the West Yorkshire Combined Authority in their recruitment for a Service Lead for Governance, Compliance and Risk. The West Yorkshire Combined Authority (WYCA) is an innovative and growing organisation, delivering exciting change and improvements to help shape the region. They are based in Leeds City Centre, right next to the train station. With Local Government Reorganisation and Devolution, WYCA's scope and abilities are growing, so it is a great time to join them on their exciting journey! This is a permanent role and it sits in the Legal, Governance and Compliance department. There are four direct reports into this role; the managers for the various functions of the team, which are Democratic Services, Risk and Compliance, Information Governance and Strategic Governance. About the role Responsibilities will include: Shape, lead and manage the delivery of a customer focused, high performing and pro-active Governance, Compliance and Risk Service ensuring that the service is efficient, effective and delivers value for money. Ensuring effective corporate governance and risk management is embedded at all levels of the Authority in order to deliver the Combined Authority's priorities in accordance with all legal and regulatory requirements. Ensure that the organisation captures and responds to strategic and operational risks and that a corporate culture of risk management is embedded. Liaise closely with the Data Protection Officer (DPO) and Senior Information Risk Owner (SIRO), enable collaboration across relevant teams to ensure internal and external compliance so that the Authority meets its legislative requirements Ensure that corporate governance and assurance requirements are consistently met and exceeded, including the statutory and constitutional requirements in relation to both member and officer decision making and activity. Be the accountable lead for this service area supporting the Strategic Leadership Team, other senior officers, the Mayor and Members. Lead and develop the production of the Authority's local Code of Corporate Governance to ensure the organisation is fit for purpose and meetings its legislative requirements. Full job description is available upon request. About the person: To be suitable for this role you will need: Substantial knowledge of the governance and legislative environment of public sector organisations, ideally within a local government setting Substantial experience of shaping and leading a corporate governance function to deliver high standards. Experienced in forming and developing effective senior level working relationships with Members, Government and partner organisations to achieve the best outcomes for the organisation. Experience of leading and managing people. Experience of successfully managing budgets. This role does not require you to be a qualified lawyer but would certainly suit someone from a legal background, so lawyers are encouraged to apply. Benefits include: Flexible working hours Flexi time - you can accrue extra days of leave Hybrid working arrangements Excellent pension scheme with 14% and 18% employer contributions 28 days annual leave, this increases on years of service up to 32 days + bank holidays Continuous development opportunities Free travel across the region Bright, airy, modern office space, with all latest technology, just a 2-minute walk from the nearest train station Family-friendly policies including; excellent maternity, paternity, and adoption entitlements How to apply: If you are interested in this excellent Service Lead - Governance, Compliance and Risk opportunity, please apply immediately to be considered for short-listing. Should you require further information or wish to discuss your suitability before applying, please do not hesitate to contact Chlo Cameron in our Manchester office for a confidential discussion. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 11, 2026
Full time
Service Lead - Governance, Compliance and Risk West Yorkshire Combined Authority Leeds City Centre 69,852 p.a. Sellick Partnership are delighted to be partnering with the West Yorkshire Combined Authority in their recruitment for a Service Lead for Governance, Compliance and Risk. The West Yorkshire Combined Authority (WYCA) is an innovative and growing organisation, delivering exciting change and improvements to help shape the region. They are based in Leeds City Centre, right next to the train station. With Local Government Reorganisation and Devolution, WYCA's scope and abilities are growing, so it is a great time to join them on their exciting journey! This is a permanent role and it sits in the Legal, Governance and Compliance department. There are four direct reports into this role; the managers for the various functions of the team, which are Democratic Services, Risk and Compliance, Information Governance and Strategic Governance. About the role Responsibilities will include: Shape, lead and manage the delivery of a customer focused, high performing and pro-active Governance, Compliance and Risk Service ensuring that the service is efficient, effective and delivers value for money. Ensuring effective corporate governance and risk management is embedded at all levels of the Authority in order to deliver the Combined Authority's priorities in accordance with all legal and regulatory requirements. Ensure that the organisation captures and responds to strategic and operational risks and that a corporate culture of risk management is embedded. Liaise closely with the Data Protection Officer (DPO) and Senior Information Risk Owner (SIRO), enable collaboration across relevant teams to ensure internal and external compliance so that the Authority meets its legislative requirements Ensure that corporate governance and assurance requirements are consistently met and exceeded, including the statutory and constitutional requirements in relation to both member and officer decision making and activity. Be the accountable lead for this service area supporting the Strategic Leadership Team, other senior officers, the Mayor and Members. Lead and develop the production of the Authority's local Code of Corporate Governance to ensure the organisation is fit for purpose and meetings its legislative requirements. Full job description is available upon request. About the person: To be suitable for this role you will need: Substantial knowledge of the governance and legislative environment of public sector organisations, ideally within a local government setting Substantial experience of shaping and leading a corporate governance function to deliver high standards. Experienced in forming and developing effective senior level working relationships with Members, Government and partner organisations to achieve the best outcomes for the organisation. Experience of leading and managing people. Experience of successfully managing budgets. This role does not require you to be a qualified lawyer but would certainly suit someone from a legal background, so lawyers are encouraged to apply. Benefits include: Flexible working hours Flexi time - you can accrue extra days of leave Hybrid working arrangements Excellent pension scheme with 14% and 18% employer contributions 28 days annual leave, this increases on years of service up to 32 days + bank holidays Continuous development opportunities Free travel across the region Bright, airy, modern office space, with all latest technology, just a 2-minute walk from the nearest train station Family-friendly policies including; excellent maternity, paternity, and adoption entitlements How to apply: If you are interested in this excellent Service Lead - Governance, Compliance and Risk opportunity, please apply immediately to be considered for short-listing. Should you require further information or wish to discuss your suitability before applying, please do not hesitate to contact Chlo Cameron in our Manchester office for a confidential discussion. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Roles like this really are few and far between. And what makes this one particularly special, is the fact that it sits within what is arguably the most exciting commercial insurer in the UK market right now. As a result of an internal promotion, this Trainee Business Development Manager opportunity has arisen within the Sales & Distribution team of this highly prestigious insurer. Our client operates in over 20 countries, and is very much renowned as a world-leader within its chosen markets. The company arranges insurance for some of the most fascinating risks on the planet, and has a reputation for excellence, innovation and formidable customer service. This Trainee BDM opportunity is extremely refreshing because our client is seeking someone who they can mould and nurture, and as such, it is not essential that you have previous experience within an official business development role. In fact, the person who did this role very successfully (before being promoted into a more senior BDM role), came from an underwriting background. You will be responsible for promoting the company's suite of commercial insurance products to a panel of brokers all over the UK. Your duties will include, but certainly not be limited to, making Discovery telephone calls to brokers in order to find out what kind of business they are writing, and which of this insurer's products will be relevant to them. In addition, you'll identify specific risks for which the underwriting team can quote, and then follow the sales process through to the inception of cover. You'll build strong relationships with your broker panel, ensuring that you are at the forefront of their mind when they are looking for quotes, and you will work closely with the regional business development team to ensure that sales objectives are met. Much of your work will be conducted over the telephone, but you will be encouraged to attend some face-to-face broker visits. When it comes to career development opportunities, this opportunity has them in abundance. The previous incumbent was promoted into a more senior BDM role within 12 months and there are many different areas of the business that you could move into down the line. It is absolutely essential that you have previous general insurance experience, either from an insurer or broker background. Ideally, this experience will have included commercial insurance products, although we will consider exceptional candidates from a personal lines / high net worth background. Just as importantly, you will be engaging, inquisitive, and good at spotting opportunities. You'll have superb communication skills, as well as the ability to build strong rapport with brokers. Given the nature of the role, you will enjoy working to targets. Many people who join this company cite, "this is the best place I have ever worked at". It is genuinely difficult to find a company that invests so heavily in its staff because they want them to benefit from "proper careers, where every member of staff has a mentor." Our client operates a hybrid-working arrangement, allowing you to work 2 days from home. The team are well-renowned in the industry for their friendly, supportive and collaborative environment, and there are lots of sports and social events available, including an incredible annual summer ball! You'll be rewarded with a generous basic salary (Negotiable depending on experience), plus a highly lucrative bonus scheme and impressive corporate benefits, which include substantial pension contributions and financial bonuses for passing CII qualifications. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Aug 11, 2026
Full time
Roles like this really are few and far between. And what makes this one particularly special, is the fact that it sits within what is arguably the most exciting commercial insurer in the UK market right now. As a result of an internal promotion, this Trainee Business Development Manager opportunity has arisen within the Sales & Distribution team of this highly prestigious insurer. Our client operates in over 20 countries, and is very much renowned as a world-leader within its chosen markets. The company arranges insurance for some of the most fascinating risks on the planet, and has a reputation for excellence, innovation and formidable customer service. This Trainee BDM opportunity is extremely refreshing because our client is seeking someone who they can mould and nurture, and as such, it is not essential that you have previous experience within an official business development role. In fact, the person who did this role very successfully (before being promoted into a more senior BDM role), came from an underwriting background. You will be responsible for promoting the company's suite of commercial insurance products to a panel of brokers all over the UK. Your duties will include, but certainly not be limited to, making Discovery telephone calls to brokers in order to find out what kind of business they are writing, and which of this insurer's products will be relevant to them. In addition, you'll identify specific risks for which the underwriting team can quote, and then follow the sales process through to the inception of cover. You'll build strong relationships with your broker panel, ensuring that you are at the forefront of their mind when they are looking for quotes, and you will work closely with the regional business development team to ensure that sales objectives are met. Much of your work will be conducted over the telephone, but you will be encouraged to attend some face-to-face broker visits. When it comes to career development opportunities, this opportunity has them in abundance. The previous incumbent was promoted into a more senior BDM role within 12 months and there are many different areas of the business that you could move into down the line. It is absolutely essential that you have previous general insurance experience, either from an insurer or broker background. Ideally, this experience will have included commercial insurance products, although we will consider exceptional candidates from a personal lines / high net worth background. Just as importantly, you will be engaging, inquisitive, and good at spotting opportunities. You'll have superb communication skills, as well as the ability to build strong rapport with brokers. Given the nature of the role, you will enjoy working to targets. Many people who join this company cite, "this is the best place I have ever worked at". It is genuinely difficult to find a company that invests so heavily in its staff because they want them to benefit from "proper careers, where every member of staff has a mentor." Our client operates a hybrid-working arrangement, allowing you to work 2 days from home. The team are well-renowned in the industry for their friendly, supportive and collaborative environment, and there are lots of sports and social events available, including an incredible annual summer ball! You'll be rewarded with a generous basic salary (Negotiable depending on experience), plus a highly lucrative bonus scheme and impressive corporate benefits, which include substantial pension contributions and financial bonuses for passing CII qualifications. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Temporary Customer Complaints Manager Location: East London (Barking) Contract: Temporary (Initial 3-6 Month Contract) Working Pattern: Hybrid - 2 days per week in the office, with the remainder worked remotely. Rate: 250- 350 per day (DOE) Start Date: ASAP About the Opportunity An established organisation operating within the housing and property sector is seeking an experienced Customer Complaints Manager to join their team on an interim basis. This is an excellent opportunity for a complaints professional with a strong housing background to lead customer complaint resolution, drive service improvements, and ensure compliance with regulatory and Ombudsman requirements. The Role Reporting into senior leadership, you will be responsible for managing the end-to-end complaints process, ensuring all complaints are handled fairly, consistently, and within required timescales. You will lead investigations into complex and escalated complaints, identify root causes, provide insightful reporting, and work closely with internal stakeholders to improve customer outcomes and service delivery. Key Responsibilities Lead and oversee the organisation's complaints function. Manage Stage 1 and Stage 2 complaints through to resolution. Ensure compliance with the Housing Ombudsman Complaint Handling Code and internal policies. Investigate complex, sensitive, and high-profile customer complaints. Analyse complaint trends and identify opportunities for service improvement. Produce performance reports, management information, and recommendations. Work collaboratively with operational teams to implement corrective actions. Support and coach colleagues on complaint handling best practice. Maintain a customer-focused approach while balancing regulatory requirements. About You We are particularly interested in hearing from candidates who have worked within a housing, social housing, local authority, housing association, developer, or wider property environment. This role would suit someone currently working in, or with experience as: Customer Complaints Manager Complaints & Resolution Manager Housing Complaints Manager Resident Experience Manager Customer Experience Manager Complaints Team Leader Housing Ombudsman Specialist Essential Experience Proven experience managing customer complaints within a housing-related environment. Strong understanding of complaint investigation and resolution processes. Experience dealing with Housing Ombudsman cases and recommendations. Knowledge of the Housing Ombudsman Complaint Handling Code. Experience working within a housing association, local authority housing department, property developer, ALMO, or similar organisation. Excellent communication, stakeholder management, and report-writing skills. Ability to manage multiple complex cases and drive positive customer outcomes. Apply Now If you have a strong background in housing complaints and a thorough understanding of Housing Ombudsman requirements, we'd be keen to hear from you. Submit your CV today for immediate consideration.
Aug 11, 2026
Seasonal
Temporary Customer Complaints Manager Location: East London (Barking) Contract: Temporary (Initial 3-6 Month Contract) Working Pattern: Hybrid - 2 days per week in the office, with the remainder worked remotely. Rate: 250- 350 per day (DOE) Start Date: ASAP About the Opportunity An established organisation operating within the housing and property sector is seeking an experienced Customer Complaints Manager to join their team on an interim basis. This is an excellent opportunity for a complaints professional with a strong housing background to lead customer complaint resolution, drive service improvements, and ensure compliance with regulatory and Ombudsman requirements. The Role Reporting into senior leadership, you will be responsible for managing the end-to-end complaints process, ensuring all complaints are handled fairly, consistently, and within required timescales. You will lead investigations into complex and escalated complaints, identify root causes, provide insightful reporting, and work closely with internal stakeholders to improve customer outcomes and service delivery. Key Responsibilities Lead and oversee the organisation's complaints function. Manage Stage 1 and Stage 2 complaints through to resolution. Ensure compliance with the Housing Ombudsman Complaint Handling Code and internal policies. Investigate complex, sensitive, and high-profile customer complaints. Analyse complaint trends and identify opportunities for service improvement. Produce performance reports, management information, and recommendations. Work collaboratively with operational teams to implement corrective actions. Support and coach colleagues on complaint handling best practice. Maintain a customer-focused approach while balancing regulatory requirements. About You We are particularly interested in hearing from candidates who have worked within a housing, social housing, local authority, housing association, developer, or wider property environment. This role would suit someone currently working in, or with experience as: Customer Complaints Manager Complaints & Resolution Manager Housing Complaints Manager Resident Experience Manager Customer Experience Manager Complaints Team Leader Housing Ombudsman Specialist Essential Experience Proven experience managing customer complaints within a housing-related environment. Strong understanding of complaint investigation and resolution processes. Experience dealing with Housing Ombudsman cases and recommendations. Knowledge of the Housing Ombudsman Complaint Handling Code. Experience working within a housing association, local authority housing department, property developer, ALMO, or similar organisation. Excellent communication, stakeholder management, and report-writing skills. Ability to manage multiple complex cases and drive positive customer outcomes. Apply Now If you have a strong background in housing complaints and a thorough understanding of Housing Ombudsman requirements, we'd be keen to hear from you. Submit your CV today for immediate consideration.
Yellow 42 are looking for a Banqueting Operations Manager for one of our 5 star resort clients in Scotland. A prestigious hotel on the beautiful Ayrshire coast, the main role is to oversee event operations throughout the Resort, and on a limited basis at off-site locations. You will lead a high-performing operational team to execute flawless events, exceed guest expectations, and maximise banqueting revenues and operational efficiency. THE ROLE AND MAIN DUTIES Execute every event based on the Resort s luxury standards and customer expectations Ensure the highest level of service is provided during events and drive customer satisfaction Manage relationships, clearly and concisely communicate with all stakeholders in an event in order to build loyalty, including but not limited to; resort managers/departments, event planners, banqueting team, suppliers, clients and guests Be a present, approachable and endearing onsite contact for all event organisers, hosts and VIP s Attend planning meetings and menu tastings with the resort event planners, co-host the final client meetings and preconvention meetings in order to ensure smooth transition for all customers Direct room set-ups, staff briefings, service, and breakdown. Act as Master of Ceremonies for Events, address the room, lead the announcements, introductions, and pre-event housekeeping/safety briefings with confidence and eloquence. Be responsible for the maintenance, functionality, and operation of all in-house AV equipment. Use knowledge and expertise to ensure all basic AV requirements of the client are met and executed to perfection. Train and coach banqueting senior team to be equally as reliable in your absence. Manage last-minute requests and changes with a calm, professional and can-do attitude Lead, motivate, and empower the Banqueting team, as well as all members of our agency support team Proactively identify training and development opportunities, implement and maintain training plans and records Observe and monitor the performance of banqueting associates, proactively providing real-time Conduct regular department meetings in order to facilitate continual and effective communication in the department Manage the recruitment process for all positions within the team Responsible for controlling all costs within the department, tracking and monitoring expenditure, managing rotas, and creating action plans where required to ensure department revenue goals are exceeded IDEAL CANDIDATE Dynamic, detail-oriented, energetic, organised, and hands-on Confident and results-driven, with excellent time-management skills Ability to communicate freely and eloquently in local language is essential Strong commercial acumen Excellent relationship management and interpersonal skills Ability to supervise, train, and motivate associates in your team Drive and commitment to deliver results whilst managing complexity and demonstrating QUALIFICATION STANDARDS College/University Degree preferred although not essential, specialising in Hospitality, Hotel Management or similar At least 3 years experience showing a strong background of leadership skills, managing and developing a large team Suitable, relevant experience in the management of Hotel Banqueting events Experience and knowledge of managing and controlling the budget for your department, including but not limited to stock, payroll, sales, and equipment. Knowledge and ability to maintain compliance with all local laws and regulations. Willingness to maintain current and up-to-date knowledge of the hospitality and leisure industry Must possess strong computer skills, willing to learn new systems, and ability to drive a paperless department THE OFFER Salary £38-40K Subsidised live in accommodation if required Access to a meal on duty in the staff canteen. Friends & Family Rooms Programme - discounted room rates Discounts available at the Food & Beverage outlets Resort Facilities use of the Spa, Gym and facilities Discounted room rates at all company properties. Uniforms - a uniform will be provided, and items will be laundered at the Company's expense. Employee Assistance Programme offering a range of Employee Assistance Help Lines. Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available
Aug 11, 2026
Full time
Yellow 42 are looking for a Banqueting Operations Manager for one of our 5 star resort clients in Scotland. A prestigious hotel on the beautiful Ayrshire coast, the main role is to oversee event operations throughout the Resort, and on a limited basis at off-site locations. You will lead a high-performing operational team to execute flawless events, exceed guest expectations, and maximise banqueting revenues and operational efficiency. THE ROLE AND MAIN DUTIES Execute every event based on the Resort s luxury standards and customer expectations Ensure the highest level of service is provided during events and drive customer satisfaction Manage relationships, clearly and concisely communicate with all stakeholders in an event in order to build loyalty, including but not limited to; resort managers/departments, event planners, banqueting team, suppliers, clients and guests Be a present, approachable and endearing onsite contact for all event organisers, hosts and VIP s Attend planning meetings and menu tastings with the resort event planners, co-host the final client meetings and preconvention meetings in order to ensure smooth transition for all customers Direct room set-ups, staff briefings, service, and breakdown. Act as Master of Ceremonies for Events, address the room, lead the announcements, introductions, and pre-event housekeeping/safety briefings with confidence and eloquence. Be responsible for the maintenance, functionality, and operation of all in-house AV equipment. Use knowledge and expertise to ensure all basic AV requirements of the client are met and executed to perfection. Train and coach banqueting senior team to be equally as reliable in your absence. Manage last-minute requests and changes with a calm, professional and can-do attitude Lead, motivate, and empower the Banqueting team, as well as all members of our agency support team Proactively identify training and development opportunities, implement and maintain training plans and records Observe and monitor the performance of banqueting associates, proactively providing real-time Conduct regular department meetings in order to facilitate continual and effective communication in the department Manage the recruitment process for all positions within the team Responsible for controlling all costs within the department, tracking and monitoring expenditure, managing rotas, and creating action plans where required to ensure department revenue goals are exceeded IDEAL CANDIDATE Dynamic, detail-oriented, energetic, organised, and hands-on Confident and results-driven, with excellent time-management skills Ability to communicate freely and eloquently in local language is essential Strong commercial acumen Excellent relationship management and interpersonal skills Ability to supervise, train, and motivate associates in your team Drive and commitment to deliver results whilst managing complexity and demonstrating QUALIFICATION STANDARDS College/University Degree preferred although not essential, specialising in Hospitality, Hotel Management or similar At least 3 years experience showing a strong background of leadership skills, managing and developing a large team Suitable, relevant experience in the management of Hotel Banqueting events Experience and knowledge of managing and controlling the budget for your department, including but not limited to stock, payroll, sales, and equipment. Knowledge and ability to maintain compliance with all local laws and regulations. Willingness to maintain current and up-to-date knowledge of the hospitality and leisure industry Must possess strong computer skills, willing to learn new systems, and ability to drive a paperless department THE OFFER Salary £38-40K Subsidised live in accommodation if required Access to a meal on duty in the staff canteen. Friends & Family Rooms Programme - discounted room rates Discounts available at the Food & Beverage outlets Resort Facilities use of the Spa, Gym and facilities Discounted room rates at all company properties. Uniforms - a uniform will be provided, and items will be laundered at the Company's expense. Employee Assistance Programme offering a range of Employee Assistance Help Lines. Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available
Lead Power Platform Consultant UK Remote 70k- 80k + Car Allowance + 9-Day Fortnight + Amazing Benefits An award-winning Microsoft Solutions Partner is hiring a Lead PPM & Power Platform Consultant to join their growing UK practice. This is a fantastic opportunity for someone who enjoys being both technically hands-on and strategically involved within a consultancy environment - leading enterprise client engagements, shaping delivery standards and helping evolve the organisation's PPM offering. What's on offer? 70,000- 80,000 base salary 5k Car allowance 9-day fortnight (every other Friday off) Private medical with Vitality Medicash plan + life assurance 25-28 days holiday + birthday off EV scheme, gym discounts & Costco membership Annual training budget & structured career progression Award-winning culture with genuine work/life balance Remote-first environment with enterprise-level project work The Role The successful candidate will take a lead role across Microsoft PPM and Power Platform consulting engagements, working with enterprise customers across sectors including financial services, technology, retail, government and utilities. This role is split across three key areas: Technical leadership and client delivery Practice development and standards Supporting the growth and evolution of the PPM proposition You'll be responsible for leading projects from discovery and requirements gathering through to solution design, implementation, user adoption and ongoing optimisation. Key responsibilities include: Leading Microsoft PPM and Power Platform implementations for enterprise customers Running client workshops to gather, define and challenge business requirements Designing scalable solutions aligned to customer goals and operational processes Configuring and implementing solutions across Project Online, Planner Premium and the wider Power Platform stack Providing technical leadership across engagements and supporting consultants with problem resolution Supporting customer stakeholder management throughout the project lifecycle Working closely with Project Managers to define implementation plans and delivery milestones Supporting User Acceptance Testing (UAT), training and solution adoption activities Advising customers on governance, best practice and roadmap planning Supporting presales activities including estimations, statements of work and solution proposals Contributing to proposition development aligned to the Microsoft roadmap Mentoring and developing junior consultants within the practice Supporting internal standards, delivery frameworks and continuous improvement initiatives Contributing to thought leadership activities including blogs, webinars and knowledge sharing Required experience: Strong consulting background delivering Microsoft PPM or adjacent solution Experience across technologies such as: Project Online Planner Premium Power Apps Power Automate Power BI Dataverse Azure DevOps / Project Operations beneficial Experience leading enterprise client engagements Strong stakeholder management and customer-facing communication skills Ability to translate business requirements into scalable technical solutions Experience mentoring consultants or leading delivery teams Comfortable operating in both technical and client-facing environments Desirable experience: Copilot Studio / AI Builder Power Platform governance and security Microsoft certifications (PL-400 / PL-600 etc.) Experience contributing to presales or proposition development UK remote role with travel to customer sites when required. Ready to Apply? Then why are you still reading? Apply Now!
Aug 11, 2026
Full time
Lead Power Platform Consultant UK Remote 70k- 80k + Car Allowance + 9-Day Fortnight + Amazing Benefits An award-winning Microsoft Solutions Partner is hiring a Lead PPM & Power Platform Consultant to join their growing UK practice. This is a fantastic opportunity for someone who enjoys being both technically hands-on and strategically involved within a consultancy environment - leading enterprise client engagements, shaping delivery standards and helping evolve the organisation's PPM offering. What's on offer? 70,000- 80,000 base salary 5k Car allowance 9-day fortnight (every other Friday off) Private medical with Vitality Medicash plan + life assurance 25-28 days holiday + birthday off EV scheme, gym discounts & Costco membership Annual training budget & structured career progression Award-winning culture with genuine work/life balance Remote-first environment with enterprise-level project work The Role The successful candidate will take a lead role across Microsoft PPM and Power Platform consulting engagements, working with enterprise customers across sectors including financial services, technology, retail, government and utilities. This role is split across three key areas: Technical leadership and client delivery Practice development and standards Supporting the growth and evolution of the PPM proposition You'll be responsible for leading projects from discovery and requirements gathering through to solution design, implementation, user adoption and ongoing optimisation. Key responsibilities include: Leading Microsoft PPM and Power Platform implementations for enterprise customers Running client workshops to gather, define and challenge business requirements Designing scalable solutions aligned to customer goals and operational processes Configuring and implementing solutions across Project Online, Planner Premium and the wider Power Platform stack Providing technical leadership across engagements and supporting consultants with problem resolution Supporting customer stakeholder management throughout the project lifecycle Working closely with Project Managers to define implementation plans and delivery milestones Supporting User Acceptance Testing (UAT), training and solution adoption activities Advising customers on governance, best practice and roadmap planning Supporting presales activities including estimations, statements of work and solution proposals Contributing to proposition development aligned to the Microsoft roadmap Mentoring and developing junior consultants within the practice Supporting internal standards, delivery frameworks and continuous improvement initiatives Contributing to thought leadership activities including blogs, webinars and knowledge sharing Required experience: Strong consulting background delivering Microsoft PPM or adjacent solution Experience across technologies such as: Project Online Planner Premium Power Apps Power Automate Power BI Dataverse Azure DevOps / Project Operations beneficial Experience leading enterprise client engagements Strong stakeholder management and customer-facing communication skills Ability to translate business requirements into scalable technical solutions Experience mentoring consultants or leading delivery teams Comfortable operating in both technical and client-facing environments Desirable experience: Copilot Studio / AI Builder Power Platform governance and security Microsoft certifications (PL-400 / PL-600 etc.) Experience contributing to presales or proposition development UK remote role with travel to customer sites when required. Ready to Apply? Then why are you still reading? Apply Now!
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Fraud Prevention Centre (FPC) in HMRC Security is a growing area, focusing on countering fraud across HMRC services and providing secure Identity and Access Management services for customers. Our mission is to protect our customers and their online accounts from malicious actors, providing a high-quality customer service and support. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually reviewing and improving the service we give to our customers. Job description The Fraud Prevention Centre is a critical component of HMRC's security and fraud prevention ambition. As the organisation continues to scale and mature this capability, we are seeking an experienced Implementation Lead to drive the delivery of complex change across the FPC-led portfolio. This role is accountable for ensuring that change initiated through programmes, projects, policy, and standards is successfully delivered into live operational environments. The post holder will ensure that change is captured, impacts are assessed, change is actively managed and embedded, benefits are realised, and achievements are clearly evidenced and communicated. Through leading delivery, shaping supporting capability, and directing the practical application of identity policy, standards, and specialist data governance, this role will ensure change is implemented consistently, safely, and at pace, directly strengthening the effectiveness of fraud prevention controls. By embedding well managed change into live operations and improving how policy and standards are operationalised, the post holder will play a key role in raising the maturity, resilience, and coherence of fraud prevention capability across the FPC and HMRC more broadly. Person specification • Provide visible, effective leadership for Business Change across the Fraud Prevention Centre, setting a clear strategic direction for how complex change is planned, delivered, adopted, and embedded into live operations. • Lead the development and maintenance of Business Change plans across the FPC-led portfolio, ensuring impacts, readiness, implementation activity, and intended outcomes are clearly defined, actively managed, and delivered. • Lead stakeholder engagement through workshops and structured engagement plans, building strong relationships with security and identity fraud protection SMEs, fraud risk assessors, programme teams, and business units to support adoption of new controls, tools, and processes. • Lead and contribute to Business Change communications and readiness activity, working with Project Managers and the Benefits Manager to assess readiness, support implementation, realise benefits, and ensure effective mitigations are in place to enable a smooth transition to business-as-usual operations. • Take end-to-end accountability for translating policy intent, standards, and delivery objectives into practical, implementable operational outcomes, intervening directly where required to unblock or stabilise delivery. • Provide authoritative leadership on the practical application of identity policy and standards, using subject matter experience to guide delivery teams, challenge ineffective implementation, and ensure standards are workable in live services. • Lead and direct specialist data governance and data compliance activity, ensuring the lawful, ethical, and secure use of data across projects and live operations, including appropriate controls over access, retention, and classification. • Identify, manage, and resolve delivery, change, and data related risks, stepping in hands on where necessary to protect momentum, compliance, and operational integrity. Essential Criteria Candidates must demonstrate significant equivalent experience in all of the following: • Leading the implementation of complex change into live operational environments, with personal accountability for delivery, outcomes, and benefits realisation. • Owning the end-to-end change lifecycle, including capturing change demand, assessing impacts, actively managing and embedding change, realising benefits, and communicating outcomes and achievements. • Working in or alongside Identity and Access Management (IAM), with sufficient depth of knowledge to lead, direct, challenge, and add value in the practical application of identity policy and standards. • Ensuring the lawful, ethical, and secure use of data, including experience leading or directing specialist data governance and data compliance activity (such as access control, retention, and classification) as part of delivery and operational change. • Translating policy intent, standards, and strategic objectives into practical, implementable change that delivers sustained operational impact. • Operating effectively in ambiguous, fast paced environments, influencing senior stakeholders while retaining personal accountability for outcomes. • A recognised change or delivery qualification (for example APMG Change Management, PROSCI, MSP, PRINCE2 Practitioner, AgilePM, or equivalent). Equivalent experience will be fully recognised in place of formal qualifications. Desirable Criteria The following are not mandatory, but may help candidates demonstrate professional maturity and speed to impact: • A relevant qualification or accreditation in identity, security, or information management, such as IAM related, information assurance, data protection, or security / risk management certifications. • Familiarity with government policy, standards, or regulatory environments, demonstrated through prior public-sector delivery roles or cross government / regulatory programme experience. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Operationalising new fraud prevention controls Building Senior Business Commitment to Fraud Prevention Change Embedding change into live operations Portfolio-Level Change, Risk & Benefits Realisation Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills. How to Apply . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. The Fraud Prevention Centre (FPC) in HMRC Security is a growing area, focusing on countering fraud across HMRC services and providing secure Identity and Access Management services for customers. Our mission is to protect our customers and their online accounts from malicious actors, providing a high-quality customer service and support. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually reviewing and improving the service we give to our customers. Job description The Fraud Prevention Centre is a critical component of HMRC's security and fraud prevention ambition. As the organisation continues to scale and mature this capability, we are seeking an experienced Implementation Lead to drive the delivery of complex change across the FPC-led portfolio. This role is accountable for ensuring that change initiated through programmes, projects, policy, and standards is successfully delivered into live operational environments. The post holder will ensure that change is captured, impacts are assessed, change is actively managed and embedded, benefits are realised, and achievements are clearly evidenced and communicated. Through leading delivery, shaping supporting capability, and directing the practical application of identity policy, standards, and specialist data governance, this role will ensure change is implemented consistently, safely, and at pace, directly strengthening the effectiveness of fraud prevention controls. By embedding well managed change into live operations and improving how policy and standards are operationalised, the post holder will play a key role in raising the maturity, resilience, and coherence of fraud prevention capability across the FPC and HMRC more broadly. Person specification • Provide visible, effective leadership for Business Change across the Fraud Prevention Centre, setting a clear strategic direction for how complex change is planned, delivered, adopted, and embedded into live operations. • Lead the development and maintenance of Business Change plans across the FPC-led portfolio, ensuring impacts, readiness, implementation activity, and intended outcomes are clearly defined, actively managed, and delivered. • Lead stakeholder engagement through workshops and structured engagement plans, building strong relationships with security and identity fraud protection SMEs, fraud risk assessors, programme teams, and business units to support adoption of new controls, tools, and processes. • Lead and contribute to Business Change communications and readiness activity, working with Project Managers and the Benefits Manager to assess readiness, support implementation, realise benefits, and ensure effective mitigations are in place to enable a smooth transition to business-as-usual operations. • Take end-to-end accountability for translating policy intent, standards, and delivery objectives into practical, implementable operational outcomes, intervening directly where required to unblock or stabilise delivery. • Provide authoritative leadership on the practical application of identity policy and standards, using subject matter experience to guide delivery teams, challenge ineffective implementation, and ensure standards are workable in live services. • Lead and direct specialist data governance and data compliance activity, ensuring the lawful, ethical, and secure use of data across projects and live operations, including appropriate controls over access, retention, and classification. • Identify, manage, and resolve delivery, change, and data related risks, stepping in hands on where necessary to protect momentum, compliance, and operational integrity. Essential Criteria Candidates must demonstrate significant equivalent experience in all of the following: • Leading the implementation of complex change into live operational environments, with personal accountability for delivery, outcomes, and benefits realisation. • Owning the end-to-end change lifecycle, including capturing change demand, assessing impacts, actively managing and embedding change, realising benefits, and communicating outcomes and achievements. • Working in or alongside Identity and Access Management (IAM), with sufficient depth of knowledge to lead, direct, challenge, and add value in the practical application of identity policy and standards. • Ensuring the lawful, ethical, and secure use of data, including experience leading or directing specialist data governance and data compliance activity (such as access control, retention, and classification) as part of delivery and operational change. • Translating policy intent, standards, and strategic objectives into practical, implementable change that delivers sustained operational impact. • Operating effectively in ambiguous, fast paced environments, influencing senior stakeholders while retaining personal accountability for outcomes. • A recognised change or delivery qualification (for example APMG Change Management, PROSCI, MSP, PRINCE2 Practitioner, AgilePM, or equivalent). Equivalent experience will be fully recognised in place of formal qualifications. Desirable Criteria The following are not mandatory, but may help candidates demonstrate professional maturity and speed to impact: • A relevant qualification or accreditation in identity, security, or information management, such as IAM related, information assurance, data protection, or security / risk management certifications. • Familiarity with government policy, standards, or regulatory environments, demonstrated through prior public-sector delivery roles or cross government / regulatory programme experience. Further Location Information Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application. Office closures For more information on where you might be working, review this information on our locations. If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. These sites are: Telford Plaza, Telford - moving to Parkside Court, Telford You will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance. Technical skills We'll assess you against these technical skills during the selection process: Operationalising new fraud prevention controls Building Senior Business Commitment to Fraud Prevention Change Embedding change into live operations Portfolio-Level Change, Risk & Benefits Realisation Benefits Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills. How to Apply . click apply for full job details
Housing Officer £32,597 - £36,363 Pay award pending Full time - 37 hours per week Fixed Term for 6 months Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country's fastest-growing boroughs and the people who make it thrive. About the role This is a Fixed Term contract role with a 6 month duration. Rugby Borough Council is looking to recruit an enthusiastic and customer focused Housing Officer into their Housing Services Team. You will be providing patch-based housing management, and tenancy and estates management support to the housing service team to enable our tenants to succeed and sustain their tenancy. You will work on both proactive and reactive service delivery, taking a holistic approach in ensuring we assist our customers in sustaining their tenancy. This is an exciting opportunity to join a dedicated team where we want our tenants to succeed. About you Ideally you will possess a good working knowledge of sustainment and enforcement with experience and understanding around all aspects of housing management and the legislation that underpins it. Alongside this you will need experience of dealing with the public both face to face and by phone and be able to deal with pressurised situations in a controlled and effective manner. Benefits 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas) Generous Local Government Pension Scheme Hybrid working up to 60% Flexi time scheme Annual leave purchase scheme Subsidised parking Structured Induction Program Learning and Development opportunities including Future Leaders programmes Payment of a professional subscription for approved professionals Family Friendly Policies Independent Support for your health & wellbeing Generous compassionate leave Extra Benefits including Retail Discounts, Cycle to Work scheme and more
Aug 11, 2026
Contractor
Housing Officer £32,597 - £36,363 Pay award pending Full time - 37 hours per week Fixed Term for 6 months Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country's fastest-growing boroughs and the people who make it thrive. About the role This is a Fixed Term contract role with a 6 month duration. Rugby Borough Council is looking to recruit an enthusiastic and customer focused Housing Officer into their Housing Services Team. You will be providing patch-based housing management, and tenancy and estates management support to the housing service team to enable our tenants to succeed and sustain their tenancy. You will work on both proactive and reactive service delivery, taking a holistic approach in ensuring we assist our customers in sustaining their tenancy. This is an exciting opportunity to join a dedicated team where we want our tenants to succeed. About you Ideally you will possess a good working knowledge of sustainment and enforcement with experience and understanding around all aspects of housing management and the legislation that underpins it. Alongside this you will need experience of dealing with the public both face to face and by phone and be able to deal with pressurised situations in a controlled and effective manner. Benefits 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas) Generous Local Government Pension Scheme Hybrid working up to 60% Flexi time scheme Annual leave purchase scheme Subsidised parking Structured Induction Program Learning and Development opportunities including Future Leaders programmes Payment of a professional subscription for approved professionals Family Friendly Policies Independent Support for your health & wellbeing Generous compassionate leave Extra Benefits including Retail Discounts, Cycle to Work scheme and more
Roles like this really are few and far between. And what makes this one particularly special, is the fact that it sits within what is arguably the most exciting commercial insurer in the UK market right now. As a result of an internal promotion, this Trainee Business Development Manager opportunity has arisen within the Sales & Distribution team of this highly prestigious insurer. Our client operates in over 20 countries, and is very much renowned as a world-leader within its chosen markets. The company arranges insurance for some of the most fascinating risks on the planet, and has a reputation for excellence, innovation and formidable customer service. This Trainee BDM opportunity is extremely refreshing because our client is seeking someone who they can mould and nurture, and as such, it is not essential that you have previous experience within an official business development role. In fact, the person who did this role very successfully (before being promoted into a more senior BDM role), came from an underwriting background. You will be responsible for promoting the company's suite of commercial insurance products to a panel of brokers all over the UK. Your duties will include, but certainly not be limited to, making Discovery telephone calls to brokers in order to find out what kind of business they are writing, and which of this insurer's products will be relevant to them. In addition, you'll identify specific risks for which the underwriting team can quote, and then follow the sales process through to the inception of cover. You'll build strong relationships with your broker panel, ensuring that you are at the forefront of their mind when they are looking for quotes, and you will work closely with the regional business development team to ensure that sales objectives are met. Much of your work will be conducted over the telephone, but you will be encouraged to attend some face-to-face broker visits. When it comes to career development opportunities, this opportunity has them in abundance. The previous incumbent was promoted into a more senior BDM role within 12 months and there are many different areas of the business that you could move into down the line. It is absolutely essential that you have previous general insurance experience, either from an insurer or broker background. Ideally, this experience will have included commercial insurance products, although we will consider exceptional candidates from a personal lines / high net worth background. Just as importantly, you will be engaging, inquisitive, and good at spotting opportunities. You'll have superb communication skills, as well as the ability to build strong rapport with brokers. Given the nature of the role, you will enjoy working to targets. Many people who join this company cite, "this is the best place I have ever worked at". It is genuinely difficult to find a company that invests so heavily in its staff because they want them to benefit from "proper careers, where every member of staff has a mentor." Our client operates a hybrid-working arrangement, allowing you to work 2 days from home. The team are well-renowned in the industry for their friendly, supportive and collaborative environment, and there are lots of sports and social events available, including an incredible annual summer ball! You'll be rewarded with a generous basic salary (Negotiable depending on experience), plus a highly lucrative bonus scheme and impressive corporate benefits, which include substantial pension contributions and financial bonuses for passing CII qualifications. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
Aug 11, 2026
Full time
Roles like this really are few and far between. And what makes this one particularly special, is the fact that it sits within what is arguably the most exciting commercial insurer in the UK market right now. As a result of an internal promotion, this Trainee Business Development Manager opportunity has arisen within the Sales & Distribution team of this highly prestigious insurer. Our client operates in over 20 countries, and is very much renowned as a world-leader within its chosen markets. The company arranges insurance for some of the most fascinating risks on the planet, and has a reputation for excellence, innovation and formidable customer service. This Trainee BDM opportunity is extremely refreshing because our client is seeking someone who they can mould and nurture, and as such, it is not essential that you have previous experience within an official business development role. In fact, the person who did this role very successfully (before being promoted into a more senior BDM role), came from an underwriting background. You will be responsible for promoting the company's suite of commercial insurance products to a panel of brokers all over the UK. Your duties will include, but certainly not be limited to, making Discovery telephone calls to brokers in order to find out what kind of business they are writing, and which of this insurer's products will be relevant to them. In addition, you'll identify specific risks for which the underwriting team can quote, and then follow the sales process through to the inception of cover. You'll build strong relationships with your broker panel, ensuring that you are at the forefront of their mind when they are looking for quotes, and you will work closely with the regional business development team to ensure that sales objectives are met. Much of your work will be conducted over the telephone, but you will be encouraged to attend some face-to-face broker visits. When it comes to career development opportunities, this opportunity has them in abundance. The previous incumbent was promoted into a more senior BDM role within 12 months and there are many different areas of the business that you could move into down the line. It is absolutely essential that you have previous general insurance experience, either from an insurer or broker background. Ideally, this experience will have included commercial insurance products, although we will consider exceptional candidates from a personal lines / high net worth background. Just as importantly, you will be engaging, inquisitive, and good at spotting opportunities. You'll have superb communication skills, as well as the ability to build strong rapport with brokers. Given the nature of the role, you will enjoy working to targets. Many people who join this company cite, "this is the best place I have ever worked at". It is genuinely difficult to find a company that invests so heavily in its staff because they want them to benefit from "proper careers, where every member of staff has a mentor." Our client operates a hybrid-working arrangement, allowing you to work 2 days from home. The team are well-renowned in the industry for their friendly, supportive and collaborative environment, and there are lots of sports and social events available, including an incredible annual summer ball! You'll be rewarded with a generous basic salary (Negotiable depending on experience), plus a highly lucrative bonus scheme and impressive corporate benefits, which include substantial pension contributions and financial bonuses for passing CII qualifications. Aston Charles - a personalised service from industry experts General Insurance and Financial Services Recruitment For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website
