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Job Title: Senior AML Specialist Duration: 9 months Location: London/Hybrid (three days per week in the office) Salary: Competitive Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you a seasoned professional in the realm of Anti-Money Laundering (AML) looking for a new challenge? Join our client's dynamic Investor Anti-Money Laundering team within the UK Transfer Agency (UKTA) business! This is an exciting opportunity to contribute to a vital area of financial services while making a significant impact. What You'll Be Doing: As a Senior AML Specialist, you will play a pivotal role in overseeing all aspects of our AML processes and controls. Your responsibilities will include: AML Oversight: Manage the AML process for new and existing investors, including KYC checks, transaction monitoring, and screening. Framework Development: Assist in developing and implementing UKTA's anti-financial crime framework as part of a transformation programme. Subject Matter Expert: Act as a SME within the AML team, providing advisory services to offshore locations. Project Leadership: Lead and execute large client projects and change initiatives related to financial crime. Case Management: Investigate complex AML and Fraud cases, employing sound decision-making for effective resolution. What We're Looking For: Previous experience within Transfer Agency or Asset Servicing is highly desirable Strong experience in AML Compliance or Operations at a senior level. Proven subject matter expertise in Anti-Financial Crime. Professional qualifications (e.g., ICA/CAMS/IOC) are a plus! A deep understanding of UK Money Laundering Regulations. Excellent communication and relationship-building skills. Competence in managing large-scale projects within the AML/financial crime space. Key Skills: Ability to work independently and to a high standard. Strong problem-solving capabilities. Interpersonal skills that foster teamwork and collaboration. A commitment to delivering exceptional customer service. Why Join Us? Become a key player in an organisation that prioritises integrity, compliance, and excellence. Your contributions will help shape the future of AML processes, ensuring the highest standards are upheld for our clients and investors. If you are ready to bring your expertise to a vibrant team and make a difference in financial services, we want to hear from you! Apply Now! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. Pontoon is an equal opportunities employer and an employment consultancy. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

We are seeking a dynamic and strategic HR Business Partner to join our organisation. The successful candidate will play a pivotal role in aligning human resources strategies with business objectives, fostering organisational development, and supporting leadership teams. This position offers an excellent opportunity for an experienced HR professional to contribute to organisational growth whilst ensuring a positive and compliant workplace environment. The HR Business Partner will be responsible for providing expert guidance on employee relations, talent management, and organisational change initiatives. Duties Collaborate with senior management to develop and implement HR strategies that support business goals. Act as a trusted advisor to managers on employee relations, performance management, and organisational development. Lead talent acquisition efforts, including workforce planning, interviewing, and onboarding processes. Facilitate training programmes and professional development initiatives to enhance employee skills and engagement. Ensure compliance with employment legislation and company policies across all HR activities. Manage employee engagement surveys and analyse feedback to recommend improvements. Support change management processes by advising on communication strategies and organisational restructuring. Oversee grievance procedures, disciplinary actions, and conflict resolution in line with best practices. Monitor HR metrics and prepare reports for leadership review to inform strategic decision-making. Skills Proven experience as an HR Business Partner or similar HR role within a fast-paced environment. Strong understanding of employment law and HR best practices in the UK context. Excellent interpersonal skills with the ability to build effective relationships at all levels of the organisation. Exceptional organisational skills with the ability to manage multiple priorities simultaneously. Proficiency in HRIS systems and Microsoft Office suite; experience with data analysis is desirable. Ability to influence decision-making through strategic thinking and sound judgement. Strong communication skills, both written and verbal, with the capacity to present confidently to senior stakeholders. Relevant qualifications such as CIPD Level 5 or higher are preferred but not essential; equivalent experience will also be considered. Education and Experience: Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws. Bachelor's degree preferred. SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment This role offers an exciting opportunity for a dedicated HR professional to make a meaningful impact within our organisation by fostering a positive workplace culture whilst supporting strategic growth initiatives.

Financial Adviser - (York) Salary: 40,000 (85k OTE) Full-time Employed or Self-Employed Options Available About A growing Chartered independent financial planning practice in York is seeking an ambitious and client-focused Financial Adviser to join its expanding team. The firm works with individuals, families and business owners across retirement planning, wealth management, protection and estate planning. With a modern approach to financial planning, the business combines technology, technical expertise and a highly personalised service to help clients achieve their financial goals. As a collaborative and forward-thinking practice, they are looking for someone who shares their passion for delivering high-quality advice and exceptional client outcomes. The Role This is an excellent opportunity for an experienced Financial Adviser who combines strong technical knowledge with a commercial mindset. The successful candidate will be responsible for developing client relationships, delivering tailored financial planning advice and identifying opportunities to grow their client bank. The role offers flexibility, autonomy and significant earning potential through both employed and self-employed remuneration structures. What You'll Be Doing Providing holistic financial planning advice to new and existing clients Building and maintaining long-term client relationships through regular reviews and ongoing support Delivering advice across pensions, investments, protection, retirement and estate planning Conducting client meetings and presenting suitable recommendations in a clear and engaging manner Identifying new business opportunities through referrals, networking and professional connections Working closely with paraplanners and administrators to ensure a seamless client experience Reviewing clients' financial circumstances and developing tailored planning strategies Maintaining accurate client records and ensuring all advice complies with FCA requirements Contributing to the growth and success of the business through a proactive and results-driven approach Staying up to date with changes in legislation, taxation and the wider financial planning landscape Requirements Previous experience as a Financial Adviser within an Independent Financial Advice or Financial Planning business Previous Paraplanning experience with strong technical knowledge across financial planning disciplines Level 4 Diploma in Regulated Financial Planning (minimum) Excellent interpersonal and relationship-building skills Strong understanding of pensions, investments, protection and retirement planning Ability to manage client relationships independently and professionally Commercial awareness and a proven ability to generate business opportunities Strong communication, presentation and report-writing skills Good understanding of FCA regulations and compliance requirements Personal Attributes Highly motivated and ambitious Driven to develop long-term client relationships and grow assets under management Professional, personable and client-focused Self-sufficient with strong organisational skills Positive and collaborative team player Committed to delivering high-quality financial planning and outstanding client outcomes Remuneration Employed Option Basic salary of 40,000 Bonus of 50% of fees generated Flexible working arrangements Full paraplanning and administrative support Self-Employed Option 80% of new business fees 25% of ongoing fees Flexible and autonomous working arrangement Full back-office, paraplanning and administrative support Opportunity to build and grow your own client bank Benefits Flexible working setup Choice of employed or self-employed remuneration structure Full paraplanning and administrative support Access to modern financial planning technology and cashflow modelling tools Ongoing professional development and CPD support Collaborative and supportive team culture Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Senior MAS Technical Consultant - remote/hybrid Location: UK (Hybrid) Security Clearance: Must be eligible for SC clearance (minimum 5 years recent residence in the UK) Preference for candidates willing and able to undertake DV clearance. Overview Our client, a UK consulting companmy and IBM platinum partner organisation, is seeking an experienced Senior Technical Consultant to lead the design, implementation and support of enterprise asset and facilities management solutions for defence and critical infrastructure clients. The successful candidate will act as a trusted technical advisor, engaging directly with clients, leading technical workstreams, and delivering complex solutions throughout the project lifecycle. The role combines technical leadership, solution design, client consultancy and hands-on delivery. Essential Experience IBM Maximo Application Suite (MAS) Candidates must have strong hands-on experience with IBM Maximo Application Suite, including: Solution design and technical architecture System configuration and implementation Data migration and integration Environment management and deployments Technical troubleshooting and support Working directly with clients to define technical solutions Red Hat OpenShift Candidates must be comfortable working with enterprise container platforms, including: OpenShift architecture and administration Kubernetes concepts Platform deployment and configuration Environment management across Development, Test and Production Supporting and troubleshooting containerised applications Technical Consultancy The successful candidate must be able to: Engage confidently with client technical teams and senior stakeholders Lead technical workshops and requirements discussions Translate business requirements into technical solutions Produce technical and solution design documentation Explain complex technical concepts clearly to both technical and non-technical audiences Lead technical workstreams and mentor junior consultants Desirable Experience Experience with one or more of the following would be advantageous: IBM Maximo Manage IBM Maximo Mobile IBM MAS Monitor IBM MAS Health IBM App Connect Enterprise (ACE) Enterprise integrations (ERP, GIS, SCADA) Asset Management, Facilities Management or Workplace Management solutions UK Government or Defence projects Secure cloud environments (Azure, Oracle Cloud, AWS) Personal Characteristics We are looking for someone who: Is credible and professional when engaging with clients Takes ownership and accountability for delivery Can analyse problems and develop practical solutions Communicates clearly and confidently Collaborates effectively with technical and functional teams Is organised and able to manage multiple priorities Mentors and supports less experienced team members Has a continuous improvement mindset Security Requirements Essential Eligible to obtain Security Check (SC) clearance Highly Desirable Existing SC clearance Existing DV clearance Willingness and ability to undertake DV clearance

Junior Customer Account Manager Ready to kick-start your sales career in a fast-moving, high-reward environment? We're looking for an energetic, ambitious, and customer-focused Internal Account Manager to join our client in Guildford. If you're passionate about building lasting relationships, driving customer success, and growing accounts from within, this role is for you! What You'll Be Doing: Grow Existing Customer Accounts Be a Trusted Advisor Drive Revenue Growth Account Management Proactively Engage Through Sales Calls What You'll Bring to the Team: Great People Skills Motivation & Ambition Clear & Impactful Communicator Exceptional Organisation & Ownership My client are a fast-growing, software-driven distributor of high performance WiFi and Smart Automation products . We supply resellers, installers, and system integrators across the UK. Our team is agile, entrepreneurial, and thrives on helping customers stay ahead of the curve with cutting-edge tech solutions. If you're excited to grow an existing business, build lasting relationships, and be part of a winning team, we want to hear from you! Pay: 25,000.00- 28,000.00 per year Benefits: Company pension Flexitime Free parking Health & wellbeing programme On-site parking Store discount This role is 5 days a week in the office in Central Guildford. Please apply to learn more!

Our client is a leading supplier of bespoke vehicle management systems to a growing number of fleet operators throughout the UK and Staffbase have been appointed to recruit for the position of Technical Support Team Leader. Basic salary 40K- 46K Negotiable + Bonus + Benefits The Technical Support Advisor will provide 2nd line technical support for customers both online and over the phone. The Role: The Technical Support Team Leader will be responsible for the day to day management of a small technical support team who provide excellent over the phone, online and technical support for customers. Duties will include but is not limited to the following; You will provide hands-on leadership and supervision of a busy technical and customer support team Work closely with technical and after-sales teams to ensure all SLA's and KPI's are achieved Effectively processing customer technical queries via phone, email, chat or online. Raise, process, complete and effectively manage "Tickets" and liaise /escalate to other departments as required. Deliver remote on-boarding training for new customers /users Investigate, communicate and resolve online software faults working with customer and IT teams as required. Maintain accurate record of tickets and information on the company CRM System Candidate: Ideally you will have previous experience in a similar technical /IT support position and you will have supervisory and or management experience. Applicants with call centre or customer service management experience welcome to apply. Applicants with previous experience SaaS based products or fleet management software systems will be advantageous however full training will be given. You will have strong problem solving skills and have a positive attitude towards your work. Experience with CRM and support tools e.g. HubSpot or similar ticket management systems will be beneficial. Hours of Work: Monday to Friday 37.5 hours Benefits: Excellent basic salary 40K - 46K Negotiable + Bonus + Benefits 32 days annual leave Pension Free parking Full training and excellent progression opportunity

HR Coordinator 19.23ph -Temp ASAP Start Bond Street Financial Services 9am-5pm Hybrid working A leading financial services firm is seeking an experienced HR Coordinator to join its busy HR and Operations team on a temporary basis. This is an excellent opportunity for an organised and proactive HR professional to take on a varied coordination role, working closely with managers and the wider HR team. The role: Working within a team of HRBPs and HR Advisors Liaising with employees and line managers communicating time-frames and capacity within Conducting exit interviews with employees via Teams or face to face Dealing the maternity notifications and letters / questions Experience with flexible working requests Liaising with managers and employees over emails and phone calls Drafting letters, completing standard Word templates with relevant information Uploading files into systems and folders Monitoring and coordinating the return of signed documents Providing general administrative support as instructed Experience with mail merge Supporting with pay increase and bonus letters as required Revamping and updating letter templates as instructed Supporting with background checks (initiating them in the system, monitoring progress, and flagging updates to the team) Flexibility to support with other tasks as required The candidate: Previous experience in an HR Coordinator or HR Administrator role is essential Proven experience liaising and communicating with line manager and employees Good understanding of HR processes and the employee life cycle Experience working in a fast-paced environment and managing a high-volume workload Experience using mail merge advantageous but is not essential Excellent organisational skills with strong attention to detail Proficient in Microsoft Office, particularly Word, Outlook and Excel If you are an immediately available HR Administrator or HR Coordinator available on a temp basis ready to hit the ground running, please send your CV forward today Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Job Title: Business Development Manager - Life Sciences Location: Remote, London Based Salary: 80,000 - 100,000 + Benefits + Bonus A fast growing consultancy is seeking a dynamic and high-performing Business Development Lead to join as they look to expand their operations. This role is perfect for an experienced sales professional who is driven by results and thrives on tackling complex challenges. You will be responsible for overseeing the complete sales lifecycle, collaborating with your team to drive deal flow and expand the companies presence. Key Responsibilities: Sales Strategy Development: Design and execute sales strategies to generate a pipeline, drive opportunities, and ensure repeatable and predictable bookings. Identify, develop and secure new client opportunities across the life sciences sector. Product Expertise: Become an expert in our solutions. Pipeline Management: Build, manage, and grow a strong sales pipeline, ensuring accurate forecasting and alignment with company goals. Customer Advocacy: Act as the voice of prospects and customers within the organisation, leveraging feedback to influence product roadmaps. Quota Achievement: Meet and exceed sales quotas, consistently driving performance and results. Travel Requirements: Attend conferences and company meetings as necessary to support business growth and relationship-building. Client Relationship Management: Manage relationships with key accounts, particularly large enterprises, while securing high-value deals and cultivating long-term partnerships. Key Skills and Experience: Proven Sales Experience: 5-7 years of experience in sales, with a demonstrable track record of carrying and exceeding quotas in the life sciences sector. Consultative Sales Approach: Experience in an advisor/consultant sales role with a focus on understanding client needs and providing tailored solutions. Leadership Skills: Ability to lead and collaborate with internal teams, ensuring alignment across departments to achieve company objectives. Communication Skills: Strong verbal and written communication skills, with the ability to present and negotiate effectively. CRM Proficiency: Familiarity with CRM systems such as Hubspot Sales Methodologies: Experience with target account selling, solution selling, and methodologies. Problem-Solving and Analytical Skills: Strong ability to analyse complex sales situations and navigate challenging opportunities. Organisational Skills: High level of organisation, attention to detail, and time management, with the ability to juggle multiple tasks effectively. Why Join Us? Innovative Work Environment: Be part of a rapidly growing company. Competitive Compensation: Attractive salary, performance-based incentives, and benefits. Career Development: Opportunities to grow and advance within a dynamic, fast-paced environment. Work-Life Balance: Enjoy flexible remote working options with a focus on results and collaboration. Inclusive Culture: Join a team that values diversity and innovation If you are a strategic sales leader with a proven ability to drive results, we want to hear from you! If the role is of interest please reach out to Ahsan Iqbal directly.

Salary: Competitive plus Veolia benefits and pension Hours: 40 hours per week Monday - Saturday Including a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington WA3 6FW Duration: FTC 6 months (possibility to extend or become permanent) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Facilities parking and subsidised lunch Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential We're currently on the hunt for an amazing addition to our Customer Experience Team. If you're genuinely passionate about providing outstanding customer service, then we think you could be a perfect fit. In this role, you'll be handling customer interactions through various channels like phone, email, and live chat. Your main responsibilities will include addressing inquiries, resolving queries, and ensuring that every customer has a positive experience. This means being super flexible and comfortable with a wide range of tasks. Adaptability and a willingness to take on different activities are crucial here. Embracing the variety of tasks and thriving in a multi-skilled environment will be key to your success in this role. Don't worry though, you'll have plenty of support as part of our tight-knit team. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork and collaboration are absolutely essential. Sound good? We can't wait to hear from you! What will you be doing? The difference you'll make; Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively Always putting our customers first and finding personalised solutions to meet their needs Building strong relationships with both internal and external customers to ensure we deliver the best service Constantly seeking ways to improve the customer experience and resolve any challenges they may face Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality Supporting the business by promoting Veolia's products and services to our customers Embracing a curious and proactive attitude to continuously develop our knowledge and skills Working collaboratively with other teams to deliver timely resolutions for our customers Bringing your best selves to work every day to achieve targeted growth and provide exceptional service Resolution of invoice disputes with pace to ensure customer satisfaction Purchase Order Management Leading with empowerment to negotiate credit notes and invoice adjustments Working alongside credit control to ensure cash is collectable Compliance with all Veolia policies and procedures, taking ownership to ensure overall team/department objectives are met What we're looking for: We welcome applications from candidates who have minimal Customer Service and Administration experience, as we believe there is more to a person than a CV. Do you have the desire to be part of a high-performing team and have transferable skills from your current or previous employment? If the answer is yes, we would like to hear from you. Our must-haves. What you'll bring; Proven ability to put the customer first, whether it's face to face or on the phone An ability to take the time to truly listen to customers and understand their needs, ensuring effective communication Enjoy working as part of a team and thrive under pressure, with a flexible and can-do approach Use strong planning and organisational skills to deliver excellent service Show great interpersonal skills and pay attention to detail in everything we do Be proactive, adaptable, and always willing to go the extra mile for our customers Have a passion for personal and professional growth, and a commitment to exceeding expectations Be open to a broad range of activities and able to adapt to changing business needs Good attention to detail, speed of typing, and a friendly telephone manner are essential A basic understanding of business finance and customer profitability is important Be proficient in using Google Office Applications and able to learn new systems quickly Take initiative and have a genuine interest in going above and beyond for customers What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Role Overview We are seeking an experienced and commercially driven M&E Business Development Manager to identify, develop and secure new business opportunities across the Mechanical & Electrical (M&E) sector. The successful candidate will be responsible for generating new revenue streams, building long-term client relationships and expanding the company's presence within key markets including commercial, industrial, healthcare, education, infrastructure, manufacturing, data centres and renewable energy. This is an exciting opportunity for an ambitious individual with a proven track record in M&E sales, business development or account management who thrives in a target-driven environment. About the Role The ideal candidate will play a crucial role in driving business expansion, fostering relationships with key clients, and identifying new market opportunities. You will be responsible for developing and executing strategic plans to increase sales and market share. Reporting to the Managing Director and working closely with sales and estimating. This is a challenging but extremely exciting and rewarding role, a great opportunity to be part of a stable organisation experiencing growth and opening a new office in the North West of England. Primary Responsibilities Develop and implement a strategic business development plan to achieve sales and revenue targets. Identify new business opportunities across public and private sector clients. Generate leads through networking, referrals, market intelligence and industry events. Build a strong pipeline of opportunities across M&E installation, maintenance and project services. Attend client meetings, site visits and industry exhibitions. Deliver compelling presentations and proposals to prospective clients. Convert enquiries into profitable contracts. Develop and maintain strong relationships with consultants, contractors, developers, end users and key decision makers. Become a trusted advisor to clients by understanding their operational and project requirements. Manage existing accounts while identifying opportunities for growth. Ensure excellent customer service throughout the sales process. Work closely with estimating and operations teams to prepare competitive tenders. Assist in pricing strategies and commercial negotiations. Review contract requirements and ensure client expectations are achievable. Support contract mobilisation following successful award. Monitor market trends and competitor activity. Identify emerging sectors and future opportunities. Maintain knowledge of industry standards, regulations and legislation. Provide regular sales forecasting and market analysis. Key Requirements HNC/HND Electrical Engineering or Building Services Engineering A minimum of 3 years of business development experience in M&E services. Proven track record of successfully driving sales, securing new business, and increasing market share in a competitive environment. Excellent negotiation, communication, and interpersonal skills. Strong analytical and problem-solving abilities with a strategic mindset. Ability to work independently and as part of a team, managing multiple priorities. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Right to work in the UK What We Offer Competitive salary and benefits package including private healthcare and health cash plan policy Fully expensed company car 25 days annual leave + Bank Holidays Company pension scheme A collaborative and supportive work culture

A leading international law firm is seeking a Construction Paralegal to join its Commercial Construction team. This Construction Paralegal role offers the opportunity to support Partners and Associates on high quality construction matters, gaining exposure to transactional work, client advisory matters and the wider commercial construction sector. The Construction Paralegal will work closely with experienced lawyers on complex projects while developing valuable legal and industry experience within a highly regarded practice. The Company? The successful Construction Paralegal will join a respected international law firm with a strong Commercial Construction practice. The team advises clients on complex projects and transactions, providing a collaborative environment with access to experienced lawyers, structured training and opportunities to develop technical legal skills. The Role As the Construction Paralegal you will support the Commercial Construction team across a range of transactional and advisory matters. The role will include: Supporting Partners and Associates on construction matters Assisting with transactional and project related work Preparing legal documents, correspondence and reports Conducting legal research and reviewing documentation Supporting client matters throughout the lifecycle of projects Managing case files and maintaining accurate records Assisting with document management and administrative tasks The Construction Paralegal? You will be an organised and motivated Paralegal with an interest in developing your career within Construction Law. The Construction Paralegal must have: Law degree or completed GDL/PGDL LPC or SQE completion desirable but not essential Previous Paralegal experience or professional services experience advantageous Strong organisational skills and ability to manage multiple tasks Excellent written and verbal communication skills Strong attention to detail and accuracy Ability to work under pressure and meet deadlines Proactive and professional approach Good IT skills and willingness to learn new legal technology systems In return ? 25,000 to 30,000 salary Exposure to high quality Commercial Construction work Opportunity to work closely with experienced Partners and Associates Training and development opportunities Access to legal technology and AI tools Comprehensive benefits package If you are a Construction Paralegal considering your next career move, please contact Chris van Aurich at Brandon James on (phone number removed) for a confidential discussion.

I am recruiting on behalf of a well-established, multidisciplinary construction and property consultancy with a strong reputation for delivering projects across the North West. The business works across a diverse range of sectors and has built a loyal client base through its technical expertise, collaborative approach and commitment to delivering high-quality projects. With continued growth across its project portfolio, the business is looking to strengthen its Health & Safety and CDM offering through the appointment of an experienced Senior CDM Advisor. The Opportunity This is an excellent opportunity for a highly experienced CDM professional who can bring a wealth of knowledge, practical expertise and commercial awareness to an established consultancy environment. You'll work with a wide range of clients, project teams and stakeholders, providing expert guidance on CDM compliance and influencing safer design and construction practices from project inception through to completion. The role is based in Preston, with regular travel across the North West to support clients and projects. Key Responsibilities Acting as Principal Designer under CDM Regulations 2015. Providing specialist CDM and Health & Safety advice to clients, design teams and contractors. Managing and delivering CDM services across multiple projects. Leading design risk management workshops and reviews. Preparing and reviewing Pre-Construction Information. Supporting clients in discharging their duties under CDM Regulations. Undertaking site inspections and health & safety audits. Reviewing construction phase plans and associated documentation. Producing technical reports and client guidance. Building and maintaining strong client relationships. Supporting business development opportunities where appropriate. About You This role requires a candidate with extensive practical experience and exceptional technical knowledge of CDM legislation. You will have: Significant experience as a CDM Advisor, CDM Consultant or Principal Designer. Comprehensive knowledge of CDM Regulations 2015 and associated legislation. Strong experience working with clients, designers and contractors across construction projects. Excellent understanding of design risk management. The confidence to challenge and influence project teams where required. Strong report writing and communication skills. The ability to manage multiple projects simultaneously. A full UK driving licence and willingness to travel throughout the North West. Qualifications NEBOSH Construction Certificate Membership of APS, IOSH or a similar professional body. What's on Offer? 50,000 - 60,000 salary depending on experience. Exposure to a varied and interesting project portfolio. Opportunity to join a respected and growing consultancy. Professional development and career progression opportunities. Supportive and collaborative team environment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

HR Advisor (Fixed Term Contract to 31 December) Location: Birmingham Salary: 38-40K Contract: Fixed Term Contract until 31 December Hours: Full Time About the Role We are looking for an experienced and proactive HR Advisor to join our busy People team on a fixed term contract through to 31 December . This is an excellent opportunity for a hands on HR professional who enjoys working in a fast paced environment and partnering with managers to deliver pragmatic, commercial and people focused solutions. You will play a key role in supporting a broad range of HR activities, with a particular focus on employee relations, while also assisting with recruitment, HR administration and maintaining HR systems. Working closely with colleagues across the business, you will be confident building strong relationships at all levels and comfortable handling a varied workload in a dynamic environment. Key Responsibilities Provide expert HR advice and guidance to managers and employees on a range of people matters. Manage employee relations cases including disciplinary, grievance, absence management, performance and flexible working matters. Support and coach managers to build confidence and capability in managing people related issues. Assist with recruitment activities, including advising hiring managers and supporting the end to end recruitment process. Ensure HR policies, procedures and practices are applied consistently and in line with employment legislation. Support the administration and maintenance of the HR system, ensuring employee records are accurate and up to date. Produce HR documentation and correspondence as required. Contribute to HR projects and initiatives to improve employee experience and business performance. Provide general HR operational support to help manage a high volume workload across the team. About You To be successful in this role, you will have: Previous experience in a generalist HR Advisor role. Strong and up to date knowledge of UK employment law. Significant employee relations experience with confidence managing complex and sensitive cases. Experience coaching and supporting managers across a range of people matters. Excellent communication and relationship building skills. A proactive, practical and solutions focused approach. Strong organisational skills with the ability to manage competing priorities. Experience using HR systems and undertaking HR administration. The ability to thrive in a busy, fast paced environment. CIPD qualification or working towards CIPD qualification would be advantageous. What We're Looking For We're seeking someone who is: A genuine people person who enjoys building relationships and credibility across all levels of an organisation. Hands on and willing to support wherever needed. Resilient, adaptable and comfortable working at pace. Professional, approachable and highly collaborative. Passionate about delivering an excellent HR service and supporting both employees and managers. Apply If you are an experienced HR professional looking for an opportunity to make an immediate impact within a supportive and ambitious organisation, we would love to hear from you. Apply today with your CV and a brief covering statement outlining your relevant experience.

Role Title: Workday Consultant Duration: contract to run until 01/03/2027 Location: Manchester/Inverness. Fully onsite 5 days per week Rate: up to £736 p/d Umbrella inside IR35 Role purpose/summary Core HCM Workday Integration Learning Talent and Performance Absence Compensation (inc. Advanced Compensation) Talent Acquisition/Recruiting Peakon Journeys Extend Your Role As a Senior Workday Consultant, you will act as a trusted advisor to our clients, leading the design, implementation, and optimization of Workday solutions across key HR processes. You will take ownership of complex functional and technical topics, guide junior consultants, and drive continuous improvements within Workday environments. In this role, you will collaborate closely with stakeholders, lead workshops, and ensure high-quality delivery across all project stages. Your Project Become a part of a team of over 300 Workday specialists. We combine deep technological expertise with strategic business consulting, delivering innovative solutions to global enterprises, including Fortune 500 companies. Working across diverse industries, we support our clients in achieving their business transformation goals. Your Tasks Provide guidance on the Workday platform and lead key implementation and enhancement initiatives. Prepare, lead, and facilitate advanced workshops with business and technical stakeholders. Configure, test, validate, and document Workday solutions across multiple functional areas. Analyze clients' HR processes, propose optimization strategies, and design scalable Workday improvements. Conduct training sessions for end-users and internal teams, ensuring knowledge transfer. Identify and resolve complex technical and functional issues in collaboration with the team. Act as a mentor for junior consultants, supporting their development and reviewing their work. Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management platforms. Your Profile Minimum of 3 years of experience as a Workday Consultant, with expertise in modules such as HRIS, LMS, or Performance Appraisal. Mandatory: Workday Core HCM certification (additional Workday certifications are highly desirable). Deep understanding of HR processes and HR systems, with hands-on experience in Workday configuration. Strong analytical and problem-solving abilities, with capability to handle complex requirements. Experience leading workshops, managing stakeholders, and driving solution design. Ability to work independently while providing guidance to junior colleagues. Excellent communication skills in English. Hour of service are 07:00 to 19:00 and team will operate separate shifts to cover this period. On-call support for P1 incidents will be shared across the support team. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Job Advertisement: Payroll Advisor (Temporary) Location: Kirkby-in-Ashfield Contract Type: Temporary Are you a detail-oriented professional with a passion for payroll? Do you thrive in a dynamic environment where your expertise can shine? Our client is seeking a dedicated Payroll Advisor to join their team in Kirkby-in-Ashfield! This temporary role offers an exciting opportunity to make a real impact and ensure smooth payroll operations. Key Responsibilities: As a Payroll Advisor, you will: Maintain Pay Records: Prepare input data and perform manual pay calculations as needed. Process Payments: Handle National Insurance and PAYE in compliance with statutory requirements. Administer Leave Schemes: Manage Statutory and Occupational Maternity, Paternity, Adoption, and Sick Pay, collaborating with employees, managers, and HR. Make Payments: Ensure timely payment of statutory deductions and liaise with relevant organisations. Superannuation Documentation: Complete and advise on Superannuation documentation while collaborating with Nottinghamshire County Council and HR. Review Pay Inputs: Check payroll inputs by HR Team Assistants, ensuring adherence to established procedures. Calculate Recharges: Manage payroll service recharges for external organisations, issuing accounts as per agreements. Resolve Pay Queries: Liaise with managers and employees to address pay-related inquiries, providing expert guidance on regulations. Maintain Records: Ensure payroll records are compliant with statutory regulations. Collaborate with HR: Work closely with HR regarding employee terms and conditions, changes, and queries. Generate Reports: Input data into the HR system and produce management reports, using tools like Cognos. Lead Specific Areas: Take charge of projects like auto-enrollment and disseminate updates on legislation and best practises. Support Payroll Team Leader: Assist in monthly reconciliations and ensure payroll runs smoothly, even in the leader's absence. What We're Looking For: Strong knowledge of payroll processes, national insurance, and PAYE regulations. Excellent communication skills for liaising with employees and management. Ability to handle sensitive information with discretion and professionalism. A proactive approach to problem-solving and process improvement. Familiarity with HR systems and reporting tools is a plus. Flexibility to occasionally work outside normal hours. Why Join Us? This is your chance to be part of a supportive team committed to excellence and continuous improvement. You will contribute to delivering high-quality payroll services while growing your skills in a vibrant environment. If you are ready to embrace this exciting opportunity and make a difference, we want to hear from you! Apply today and take the next step in your payroll career! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Oracle Finance Solution Architect Location: Hybrid/UK Salary: £90K - £100K plus bonus Security Clearance Eligibility Required (No Sponsorship Possible) Role Overview Our client is looking for an experienced Oracle Finance Solution Architect to lead the design and delivery of complex Oracle Cloud transformation programmes. This is a senior, client-facing role combining deep Oracle ERP Finance expertise with solution architecture, finance transformation and business process improvement. You will work closely with senior finance and technology stakeholders to understand business challenges, define target-state solutions and shape scalable Oracle architectures that support wider transformation objectives. The role combines strategic advisory, solution design and delivery leadership, with responsibility for guiding project teams and contributing to the development of new transformation opportunities. Key Responsibilities Architect and design end-to-end Oracle Cloud Finance solutions. Lead solution design workshops and translate complex business requirements into practical Oracle architectures. Assess existing finance processes and identify opportunities for standardisation, automation and improvement. Shape target-state finance solutions that align technology with wider business and operating model objectives. Provide strategic guidance on Oracle roadmaps, integration, data migration and transformation governance. Oversee delivery teams to ensure solutions are technically robust, scalable and aligned with agreed requirements. Lead complex finance transformation workstreams from discovery through to deployment. Work closely with senior finance, technology and programme stakeholders. Support integration and data strategy across wider enterprise systems. Mentor and develop Oracle consultants and architects. Support commercial activity around new and existing transformation programmes. What We're Looking For Strong experience designing and delivering Oracle Cloud ERP Finance solutions. Deep functional knowledge of Oracle Fusion Financials. Proven experience operating at Solution Architect or senior functional leadership level. Strong understanding of end-to-end finance processes and finance transformation. Experience improving or redesigning business processes within complex organisations. Strong knowledge of integrations, data migration and enterprise solution design. Experience leading workshops and translating business requirements into scalable Oracle solutions. Confidence engaging with senior and C-level stakeholders. Experience leading delivery teams or major transformation workstreams. Previous consulting or client-facing transformation experience would be highly beneficial. Eligibility for Security Clearance required Why Consider This Role? This is an opportunity to take a senior role in the design and delivery of complex Oracle Finance transformation programmes. You will work across strategy, architecture and delivery, helping organisations modernise their finance processes and make better use of Oracle Cloud technology. The role offers significant exposure to senior stakeholders, complex enterprise environments and large-scale transformation programmes, alongside the opportunity to develop your leadership, advisory and architecture experience. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Noble Recruiting are delighted to be supporting a Local Authority in recruiting a Waste Minimisation Support Advisor on an initial 6 months, temporary contract. Due to the nature of the role, the successful candidate will be required to work on-sire 5 days per week. The Opportunity: To work in the Waste Minimisation & Sustainability team providing administrative support and to act as a point of contact for stakeholder offering advice and assistance whilst always providing a professional and courteous service. The postholder will also support the planning, coordination and delivery of public engagement activities and initiatives designed to educate and support residents in reducing waste, increasing recycling and promoting sustainable environmental behaviours. Role Accountabilities: Provide administrative support to the Waste Minimisation Team, including telephone, E-Mail, minute taking, typing, and filing, managing enquiries, maintaining records, organising events, and assisting with the monitoring and reporting of project outcomes. Be responsible for collating and understanding data and present to Management in a suitable style. Respond to all customers in a prompt, efficient and courteous manner, ensuring that queries are responded to in a timely manner. Develop and maintain various departmental information systems, e.g. databases, spreadsheets, ensuring that up-to-date information is recorded and retrieved. Support the planning, coordination and delivery of resident engagement activities, campaigns and events that promote waste reduction, recycling and sustainability. Assist in the development and distribution of educational materials, communications and promotional content to support waste minimisation initiatives and behaviour change campaigns. Engage positively with residents, community groups, schools and other stakeholders, providing information and guidance relating to waste and recycling services. Collate feedback from residents and stakeholders and assist in evaluating the effectiveness of engagement activities and initiatives. Support the promotion of Council environmental objectives through participation in campaigns, projects and community outreach activities. Provide support to any other tasks as required by your Line Manager. The Experience You Will Bring: Excellent organisational skills. Experience of working in a busy office environment. Able to multitask and work on different tasks at the same time Experience working with Microsoft Office products & CRM systems Experience of providing customer service and dealing with enquiries from members of the public. Experience of supporting events, community engagement activities or communications campaigns (desirable). Interest in environmental sustainability, recycling or waste reduction initiatives (desirable). Local government experience (Desirable) Excellent organisational skills. Experience of working in a busy office environment. Able to multitask and work on different tasks at the same time Experience working with Microsoft Office products & CRM systems Experience of providing customer service and dealing with enquiries from members of the public. Experience of supporting events, community engagement activities or communications campaigns (desirable). Interest in environmental sustainability, recycling or waste reduction initiatives (desirable). Important Notice Noble Recruiting Limited, based in Billericay, Essex, is an Equal Opportunities Employer. With over 17 years of industry experience, we specialise in permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy on our website. Application Status : Due to the high volume of applications received, if you do not hear from us within 14 days , your application has unfortunately not been successful on this occasion.

Senior Customer Experience Advisor - 12 Month Secondment Salary: Competitive, plus Veolia benefits and pension Hours: 40 hours per week Monday - Friday with Saturday rota and a min of 2 Bank Holidays per year Location: Birchwood Park, Warrington, WA3 6FW Duration: 12 Month Secondment When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. We're currently on the hunt for an exceptional Senior Customer Experience Advisor to join our team. This is a pivotal role that sits between Advisor and Team Leader, perfect for someone ready to step up and take on additional responsibilities. If you're genuinely passionate about providing outstanding customer service, supporting your colleagues, and developing your leadership skills, then we think you could be a perfect fit. What will you be doing? The difference you'll make: As a Senior Customer Experience Advisor, you will be the 'customer first' voice within our organisation, acting as a vital bridge between our customers, our frontline teams, and management. You'll provide expert support and resolution for complex customer queries while also taking on key people management and operational responsibilities to support the Team Leader. In this multi-focused role, you'll be supporting customers, your team members, and the wider Customer Experience Team. Customer and Supplier Escalations & Support: Acting as the primary escalation point for complex customer and supplier invoice dispute enquiries Demonstrate strong communication skills with internal stakeholders to review debt positions enabling smooth transition from query to recovery Liaise with the Business Development Team to verify billing information for new customers Ensuring all National Accounts costs from third party suppliers and internal Veolia divisions are billed onto customers where applicable and any shortfalls accounted for Handling challenging customer interactions through various channels, including phone, email, google meets and live chat with professionalism, empathy, and expert problem-solving Ensuring first contact resolution wherever possible and implementing solutions that avoid repeat contacts, improving overall customer satisfaction Focusing on quality outcomes, ensuring customers are not just satisfied but genuinely happy with the resolution provided Always putting our customers first and finding personalised solutions to meet their needs, even in the most difficult situations Building strong relationships with both internal and external customers to ensure we deliver the best service Proactively identifying trends in customer queries and working with leadership to implement improvements that reduce repeat credits Supporting all areas of the Customer Experience Team to ensure seamless service delivery across the department Supporting the business by promoting Veolia's products and services to our customers People Management & Development: Mentoring and coaching Customer Experience Advisors, sharing your expertise and best practices Supporting with one-to-ones, providing guidance and feedback to team members on their performance and development Conducting return-to-work meetings and supporting absence management processes Assisting with performance management, including identifying training needs and supporting improvement plans Acting as a point of contact for team members when the Team Leader is unavailable Leading by example, demonstrating the behaviours and standards expected within the team Supporting recruitment and onboarding of new team members as required Departmental & Operational Management: Monitoring real-time performance, including call volumes, wait times, and service levels Supporting productivity management, ensuring the team is working efficiently and meeting targets Assisting with resource planning and ensuring adequate coverage across all shifts Contributing to reporting and analysis, identifying areas for improvement and sharing insights with leadership Supporting process improvements and implementing changes to enhance the customer experience and reduce repeat contacts Working collaboratively with other teams and departments, including back-office functions, to deliver timely resolutions and drive continuous improvement Keeping up-to-date records and adhering to data protection regulations to ensure customer confidentiality What we're looking for; This role requires flexibility, adaptability, and comfort with a wide range of tasks spanning customer service, people management, and operational oversight. The ability to prioritise effectively, switch between different responsibilities, and thrive in a multi-skilled environment will be key to your success. Life at Veolia is known for being fast-paced, diverse, and full of challenges, so teamwork, collaboration, and emerging leadership skills are absolutely essential. Our must-haves. What you'll bring: Proven experience in a customer service role with a strong track record of handling complex queries and escalations Demonstrated ability to put the customer first in every interaction, whether face-to-face, on the phone, or via digital channels Emerging leadership skills with the desire and capability to step up into people management responsibilities Experience or willingness to learn people management activities such as one-to-ones, return-to-work meetings, and performance conversations Strong coaching and mentoring abilities with the ability to support and develop team members Exceptional listening and communication skills, with the ability to truly understand customer needs and provide effective solutions Ability to remain calm under pressure and handle challenging situations with professionalism and empathy Strong planning and organisational skills to manage competing priorities across customer, people, and operational responsibilities Analytical mindset with the ability to monitor real-time performance, productivity, and departmental metrics Excellent interpersonal skills and meticulous attention to detail in everything you do Proactive, adaptable, and solution-focused mindset, always willing to go the extra mile Passion for personal and professional growth and a commitment to exceeding expectations Ability to identify process improvements and contribute to enhancing both customer and employee experience Good attention to detail, speed of typing, and a friendly, professional telephone manner Understanding of business finance and customer profitability Proficiency in using Google Office Applications and ability to learn new systems quickly What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

SENIOR SERVICE ADVISOR Location: Salisbury Job Type: Full-Time, Permanent Looking for a role where your experience is recognised, your leadership skills are valued, and your career can continue to progress? If you're an experienced Service Advisor ready to step into a senior position, or you're already working as a Senior Service Advisor looking for your next challenge, this is an excellent opportunity to join a successful dealership that values exceptional customer service and invests in its people. You'll play a key role in supporting the day-to-day running of the Service Reception, mentoring colleagues, driving customer satisfaction, and ensuring the aftersales department continues to deliver an outstanding customer experience. With an excellent benefits package and genuine opportunities for career progression, this role offers long-term stability within a supportive automotive business. WHAT'S IN IT FOR YOU? Competitive Bonus Scheme Career Progression & Development Opportunities Long Service & Loyalty Awards Employee Assistance Programme Life Assurance (3x Annual Salary) Cycle to Work Scheme Eyecare Voucher Scheme Company Pension Scheme 22 Days Annual Leave Plus Bank Holidays Staff Discount Scheme Birthday Leave Full-Time, Permanent Position THE ROLE As a Senior Service Advisor, you'll be responsible for supporting the smooth day-to-day operation of the Service Reception while delivering exceptional customer service and assisting in the development of the aftersales team. Key responsibilities include: Managing service and repair bookings efficiently Supporting the Service Manager with the day-to-day running of the Service Reception Assisting with workshop loading to maximise productivity Keeping customers informed throughout the repair process Promoting and upselling additional work, service plans, and aftersales products Supporting and mentoring other Service Advisors where required Handling customer concerns professionally to achieve positive outcomes Maintaining accurate customer and vehicle records while delivering exceptional customer satisfaction ABOUT YOU We're keen to hear from candidates who can demonstrate: A minimum of 3 years' experience as a Service Advisor within a franchised dealership Experience using Kerridge, 1 Link, Pinnacle, or a similar Dealer Management System (DMS) A proven track record of upselling additional products and services Excellent communication, leadership, and customer service skills Strong organisational and time management abilities The ability to remain calm and professional in a busy aftersales environment A proactive approach with the ability to support and develop colleagues Full UK Manual Driving Licence (subject to licence checks) Alternative job titles may include: Senior Service Advisor, Service Advisor, Service Team Leader, Aftersales Advisor, Senior Aftersales Advisor or Service Reception Supervisor. APPLY TODAY This is an excellent opportunity to join a successful automotive business that rewards experience, values exceptional customer service, and offers genuine opportunities for career progression into aftersales management. If you're an experienced Service Advisor looking to take the next step in your career, we'd love to hear from you. Interested in finding out more? Apply today or contact Howard at Auto Skills for a confidential discussion about this Senior Service Advisor opportunity, quoting job reference 54194.

Change Analyst/Change Manager Location: Hursley - 2-3 days per week onsite Contract: Contract Day Rate: £537.38 per day (non-cleared)/£591.12 per day (SC Cleared) Security/Eligibility: UK National with a minimum of 5 years' unbroken UK residency Role Overview We are seeking an experienced Change Analyst/Change Manager to join an established IT Service Management environment in Hursley. The successful candidate will have strong experience working within IT Change Management or Service Management , with a solid understanding of ITIL Change Enablement principles . You will be responsible for coordinating and governing changes across technical and business teams, ensuring that changes are appropriately assessed, planned, scheduled and implemented with minimal operational risk. This is a stakeholder-focused role requiring excellent organisation, communication and governance skills, alongside the ability to assess risk and make balanced decisions in a complex IT environment. Key Responsibilities Coordinate and manage IT changes through the end-to-end change life cycle. Apply ITIL 4 Change Enablement principles to ensure changes are appropriately assessed, authorised and implemented. Coordinate multiple stakeholders across technical, operational and business teams. Assess the risk, impact and potential business/service disruption associated with proposed changes. Ensure appropriate governance, approvals and supporting evidence are in place before changes proceed. Manage change schedules and identify potential conflicts, dependencies and operational risks. Maintain accurate change records and ensure process compliance within the organisation's ITSM environment. Use ITSM tooling, such as ServiceNow , to manage and track change activity. Support change governance and where required, facilitate CAB and other governance meetings . Work closely with Incident, Problem, Release and Service Transition teams to ensure effective coordination. Support operational readiness and service acceptance activities. Provide clear and concise communication to technical teams, business stakeholders and senior management. Identify opportunities to improve change processes, governance and overall service management maturity. Ensure appropriate documentation, audit trails and change records are maintained. Essential Experience & Skills Proven experience working within an IT Change Management or Service Management environment . Strong understanding of ITIL Change Enablement principles . Experience coordinating multiple stakeholders across technical and business teams. Excellent organisational, planning and prioritisation skills. Strong communication and stakeholder management capabilities. Experience using IT Service Management (ITSM) tools , ideally ServiceNow. Ability to assess risk and make balanced governance decisions. Strong attention to detail and process discipline. Experience working within structured IT governance and change-control environments. Desirable Experience Experience facilitating Change Advisory Board (CAB) or other governance meetings. Knowledge of Release Management and Service Transition . Experience supporting large-scale or enterprise IT environments. Familiarity with both Agile and traditional project delivery methodologies . Understanding of operational readiness and service acceptance . Experience working with complex change schedules, dependencies and release windows. Technical & Service Management Knowledge The successful candidate should have knowledge and practical understanding of: ITIL 4 Change Enablement Incident Management Problem Management Release Management Service Transition Operational Acceptance Risk and impact assessment ITSM platforms, particularly ServiceNow Change scheduling and governance Configuration and Asset Management principles Service Level Management Business Continuity and Disaster Recovery concepts Eligibility Please note: Candidates must be UK Nationals and must have a minimum of 5 years' unbroken UK residency to be considered for this position. Candidates holding relevant security clearance may be eligible for the enhanced rate, subject to the applicable clearance and contractual requirements. Why Apply? This is an excellent opportunity for an experienced Change Analyst/Change Manager to work within a large-scale IT environment, taking ownership of change governance, stakeholder coordination and risk management while contributing to effective and resilient IT service delivery. Location: Hursley, 2-3 days per week onsite Rate: £537.38-£575 per day, with enhanced rates available for relevant clearance levels Clearance: SC/L2 advantageous Eligibility: UK National + 5 years' unbroken UK residency Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.