Customer Service Advisor Job Location: Poole, Dorset (nr Fleetsbridge) Job Type: Permanent Salary: £27,000 per annum Hours: 39 hours per week, Monday Thursday 8am 5pm & Friday 8am 4pm Benefits: Up to 31 days holiday to start including bank holidays, increasing to 36 days with service and the option to buy up to 4 days additional holiday every year Free car parking Various discounts available for shopping / cinema / gyms etc. Fun, modern and friendly working environment Excellent training Regular company team building events An excellent opportunity has arisen to join a leading decorative homeware manufacturer to work within their Customer Service Team as a Customer Service Advisor You will be the first point of contact for all enquiries regarding stock, lead times, pricing and orders and the company is looking for the team to provide and excellent customer experience. Some of your duties will includeas the Customer Service Advisor: Providing a helpful and cheerful customer experience via telephone and email Promptly answering customer enquiries regarding stock, order progress, pricing etc. Accurately processing customer orders Talking to other departments to make sure customer orders are completed and dispatched on time Keeping customers up to date with their orders Administrative duties such as filing, updating spreadsheets, keeping the office tidy etc The successful applicant will: Have previous experience within a Customer Service position Be PC literate with experience of using Microsoft packages including word & excel A cheerful personality with a willingness to help customers with all their enquiries For more information about the Customer Service Advisor opportunity please contact our Recruitment Team on (phone number removed) or send your CV.
Aug 19, 2026
Full time
Customer Service Advisor Job Location: Poole, Dorset (nr Fleetsbridge) Job Type: Permanent Salary: £27,000 per annum Hours: 39 hours per week, Monday Thursday 8am 5pm & Friday 8am 4pm Benefits: Up to 31 days holiday to start including bank holidays, increasing to 36 days with service and the option to buy up to 4 days additional holiday every year Free car parking Various discounts available for shopping / cinema / gyms etc. Fun, modern and friendly working environment Excellent training Regular company team building events An excellent opportunity has arisen to join a leading decorative homeware manufacturer to work within their Customer Service Team as a Customer Service Advisor You will be the first point of contact for all enquiries regarding stock, lead times, pricing and orders and the company is looking for the team to provide and excellent customer experience. Some of your duties will includeas the Customer Service Advisor: Providing a helpful and cheerful customer experience via telephone and email Promptly answering customer enquiries regarding stock, order progress, pricing etc. Accurately processing customer orders Talking to other departments to make sure customer orders are completed and dispatched on time Keeping customers up to date with their orders Administrative duties such as filing, updating spreadsheets, keeping the office tidy etc The successful applicant will: Have previous experience within a Customer Service position Be PC literate with experience of using Microsoft packages including word & excel A cheerful personality with a willingness to help customers with all their enquiries For more information about the Customer Service Advisor opportunity please contact our Recruitment Team on (phone number removed) or send your CV.
IAM Consultant Microsoft Identity & Access Management Entra ID Security Salary: £70,000 + Benefits Location: Fully Remote (UK) Type: Permanent, Full-Time Are you an experienced Identity & Access Management professional with a passion for Microsoft technologies? Do you have proven experience designing and delivering Microsoft Identity solutions across Entra ID, Active Directory and Hybrid Identity environments? Are you confident engaging with stakeholders, leading technical workshops and delivering secure, scalable identity solutions that support modern security strategies? If so, this could be an excellent opportunity to join a growing Microsoft-focused consultancy delivering strategic Identity and Security projects across a diverse client portfolio. The Opportunity We are seeking an experienced IAM Consultant to support the design, implementation and optimisation of Identity and Access Management solutions across the Microsoft technology stack. This is a client-facing consultancy role where you will act as a trusted advisor, helping organisations modernise their identity platforms, strengthen security controls and implement best-practice identity governance. Working alongside Architects, Project Managers, Security Consultants and Technical Delivery teams, you will deliver innovative and secure identity solutions while supporting clients throughout their digital transformation journeys. What You Will Be Doing You will be involved in the full project lifecycle, including discovery, design, implementation, migration and handover activities. Key responsibilities include: Delivering Microsoft Identity and Access Management solutions across enterprise environments Leading discovery workshops and technical design sessions Assessing existing identity architectures and security controls Designing and implementing Microsoft Entra ID solutions Supporting Active Directory modernisation and Hybrid Identity deployments Implementing Conditional Access policies and Zero Trust principles Delivering Multi-Factor Authentication (MFA) and Passwordless Authentication solutions Configuring and supporting Single Sign-On (SSO) integrations Designing Joiner, Mover and Leaver (JML) processes Implementing Role-Based Access Control (RBAC) models Supporting Identity Governance and Administration (IGA) initiatives Delivering Privileged Identity Management (PIM) and Privileged Access Management (PAM) solutions Developing High-Level and Low-Level Design documentation Supporting migration, testing, cutover and operational handover activities Providing technical guidance and best-practice recommendations to clients Working collaboratively with project teams to deliver successful outcomes What We Are Looking For We are seeking a consultant who can combine strong Microsoft Identity expertise with excellent communication and stakeholder management skills. You should be able to demonstrate: Proven experience delivering Microsoft Identity solutions Strong experience with Microsoft Entra ID (Azure AD) Excellent knowledge of Active Directory and Hybrid Identity Experience implementing Conditional Access and MFA solutions Strong understanding of authentication and access management principles Experience designing and implementing RBAC models Knowledge of Identity Governance and Privileged Access Management Experience producing technical designs and project documentation Strong troubleshooting and problem-solving skills Excellent client-facing and stakeholder engagement experience Ability to work independently within a remote consultancy environment Technical Skills You should have experience across several of the following technologies and disciplines: Microsoft Entra ID Active Directory Hybrid Identity Microsoft Entra Connect / Cloud Sync Conditional Access Multi-Factor Authentication (MFA) Single Sign-On (SSO) Passwordless Authentication Windows Hello for Business Self-Service Password Reset (SSPR) Role-Based Access Control (RBAC) Identity Governance and Administration (IGA) Privileged Identity Management (PIM) Privileged Access Management (PAM) Microsoft 365 Security Zero Trust Security PowerShell Automation Desirable Certifications The following certifications would be advantageous: SC-300 Microsoft Identity and Access Administrator SC-100 Microsoft Cybersecurity Architect SC-200 Security Operations Analyst AZ-104 Azure Administrator AZ-305 Azure Solutions Architect Equivalent practical experience will also be considered. The Person This role is ideal for someone who: Is passionate about Microsoft Identity and Security technologies Enjoys solving complex technical challenges Takes a consultative and customer-focused approach Builds strong relationships with technical and non-technical stakeholders Communicates clearly and confidently Takes ownership and accountability for delivery Is proactive, organised and detail-oriented Thrives in a remote-first working environment Enjoys continuous learning and professional development Why Apply? £70,000 salary plus benefits Fully remote working Exposure to enterprise-scale Microsoft Identity projects Opportunities to work with the latest Microsoft Security and Identity technologies Ongoing certification and training support Clear career progression Collaborative and supportive consultancy culture Opportunity to influence Identity strategy and client outcomes This is an excellent opportunity for an experienced Identity professional looking to play a key role in delivering modern Identity and Access Management solutions within a growing Microsoft-focused consultancy environment. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
Aug 19, 2026
Full time
IAM Consultant Microsoft Identity & Access Management Entra ID Security Salary: £70,000 + Benefits Location: Fully Remote (UK) Type: Permanent, Full-Time Are you an experienced Identity & Access Management professional with a passion for Microsoft technologies? Do you have proven experience designing and delivering Microsoft Identity solutions across Entra ID, Active Directory and Hybrid Identity environments? Are you confident engaging with stakeholders, leading technical workshops and delivering secure, scalable identity solutions that support modern security strategies? If so, this could be an excellent opportunity to join a growing Microsoft-focused consultancy delivering strategic Identity and Security projects across a diverse client portfolio. The Opportunity We are seeking an experienced IAM Consultant to support the design, implementation and optimisation of Identity and Access Management solutions across the Microsoft technology stack. This is a client-facing consultancy role where you will act as a trusted advisor, helping organisations modernise their identity platforms, strengthen security controls and implement best-practice identity governance. Working alongside Architects, Project Managers, Security Consultants and Technical Delivery teams, you will deliver innovative and secure identity solutions while supporting clients throughout their digital transformation journeys. What You Will Be Doing You will be involved in the full project lifecycle, including discovery, design, implementation, migration and handover activities. Key responsibilities include: Delivering Microsoft Identity and Access Management solutions across enterprise environments Leading discovery workshops and technical design sessions Assessing existing identity architectures and security controls Designing and implementing Microsoft Entra ID solutions Supporting Active Directory modernisation and Hybrid Identity deployments Implementing Conditional Access policies and Zero Trust principles Delivering Multi-Factor Authentication (MFA) and Passwordless Authentication solutions Configuring and supporting Single Sign-On (SSO) integrations Designing Joiner, Mover and Leaver (JML) processes Implementing Role-Based Access Control (RBAC) models Supporting Identity Governance and Administration (IGA) initiatives Delivering Privileged Identity Management (PIM) and Privileged Access Management (PAM) solutions Developing High-Level and Low-Level Design documentation Supporting migration, testing, cutover and operational handover activities Providing technical guidance and best-practice recommendations to clients Working collaboratively with project teams to deliver successful outcomes What We Are Looking For We are seeking a consultant who can combine strong Microsoft Identity expertise with excellent communication and stakeholder management skills. You should be able to demonstrate: Proven experience delivering Microsoft Identity solutions Strong experience with Microsoft Entra ID (Azure AD) Excellent knowledge of Active Directory and Hybrid Identity Experience implementing Conditional Access and MFA solutions Strong understanding of authentication and access management principles Experience designing and implementing RBAC models Knowledge of Identity Governance and Privileged Access Management Experience producing technical designs and project documentation Strong troubleshooting and problem-solving skills Excellent client-facing and stakeholder engagement experience Ability to work independently within a remote consultancy environment Technical Skills You should have experience across several of the following technologies and disciplines: Microsoft Entra ID Active Directory Hybrid Identity Microsoft Entra Connect / Cloud Sync Conditional Access Multi-Factor Authentication (MFA) Single Sign-On (SSO) Passwordless Authentication Windows Hello for Business Self-Service Password Reset (SSPR) Role-Based Access Control (RBAC) Identity Governance and Administration (IGA) Privileged Identity Management (PIM) Privileged Access Management (PAM) Microsoft 365 Security Zero Trust Security PowerShell Automation Desirable Certifications The following certifications would be advantageous: SC-300 Microsoft Identity and Access Administrator SC-100 Microsoft Cybersecurity Architect SC-200 Security Operations Analyst AZ-104 Azure Administrator AZ-305 Azure Solutions Architect Equivalent practical experience will also be considered. The Person This role is ideal for someone who: Is passionate about Microsoft Identity and Security technologies Enjoys solving complex technical challenges Takes a consultative and customer-focused approach Builds strong relationships with technical and non-technical stakeholders Communicates clearly and confidently Takes ownership and accountability for delivery Is proactive, organised and detail-oriented Thrives in a remote-first working environment Enjoys continuous learning and professional development Why Apply? £70,000 salary plus benefits Fully remote working Exposure to enterprise-scale Microsoft Identity projects Opportunities to work with the latest Microsoft Security and Identity technologies Ongoing certification and training support Clear career progression Collaborative and supportive consultancy culture Opportunity to influence Identity strategy and client outcomes This is an excellent opportunity for an experienced Identity professional looking to play a key role in delivering modern Identity and Access Management solutions within a growing Microsoft-focused consultancy environment. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates, we use experienced and dedicated recruiters, who want to match the best people to roles.
Senior Service Advisor Red Recruitment is recruiting a Senior Service Advisor to join a well-established and growing legal services organisation in Banbury. You will be the first point of contact for individuals seeking guidance regarding potential personal claims. This role requires a sensitive yet confident approach, combining excellent customer care with the ability to convert suitable enquiries into successful claims. Benefits and Package for a Senior Service Advisor: Salary : 28,000 per annum plus bonus Hours : Full-time Contract : TGP Location : Banbury Full training provided Supportive and people-focused working environment Opportunities to develop within a growing organisation Meaningful work where you can make a genuine difference to clients Key Responsibilities of a Senior Service Advisor: Handling inbound and outbound calls with prospective clients Taking initial client instructions and accurately assessing potential claims Building trust and rapport through professional and empathetic conversations Gathering the information required to determine whether a claim is suitable Clearly explaining the claims process and the next steps involved Encouraging clients to progress with their claim where appropriate Managing enquiries and cases in line with internal processes and compliance requirements Maintaining accurate and detailed records using Proclaim and other internal systems Working towards individual and team KPIs, including conversion and quality targets Ensuring every client is treated with empathy, professionalism and respect Key Skills and Experience of a Senior Service Advisor: Previous experience in a customer service, contact centre, advisory or client intake role Excellent communication and active listening skills Confidence handling sensitive or potentially challenging conversations A consultative approach with the ability to positively influence outcomes An empathetic, patient and professional manner The ability to establish trust and rapport quickly Strong attention to detail and organisational skills Comfortable working within a target-driven environment Previous experience using the Proclaim case management system would be beneficial. Experience within legal services, personal injury, claims or another regulated environment is also desirable, particularly if you have supported vulnerable customers or assessed potential claims. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Business)
Aug 19, 2026
Contractor
Senior Service Advisor Red Recruitment is recruiting a Senior Service Advisor to join a well-established and growing legal services organisation in Banbury. You will be the first point of contact for individuals seeking guidance regarding potential personal claims. This role requires a sensitive yet confident approach, combining excellent customer care with the ability to convert suitable enquiries into successful claims. Benefits and Package for a Senior Service Advisor: Salary : 28,000 per annum plus bonus Hours : Full-time Contract : TGP Location : Banbury Full training provided Supportive and people-focused working environment Opportunities to develop within a growing organisation Meaningful work where you can make a genuine difference to clients Key Responsibilities of a Senior Service Advisor: Handling inbound and outbound calls with prospective clients Taking initial client instructions and accurately assessing potential claims Building trust and rapport through professional and empathetic conversations Gathering the information required to determine whether a claim is suitable Clearly explaining the claims process and the next steps involved Encouraging clients to progress with their claim where appropriate Managing enquiries and cases in line with internal processes and compliance requirements Maintaining accurate and detailed records using Proclaim and other internal systems Working towards individual and team KPIs, including conversion and quality targets Ensuring every client is treated with empathy, professionalism and respect Key Skills and Experience of a Senior Service Advisor: Previous experience in a customer service, contact centre, advisory or client intake role Excellent communication and active listening skills Confidence handling sensitive or potentially challenging conversations A consultative approach with the ability to positively influence outcomes An empathetic, patient and professional manner The ability to establish trust and rapport quickly Strong attention to detail and organisational skills Comfortable working within a target-driven environment Previous experience using the Proclaim case management system would be beneficial. Experience within legal services, personal injury, claims or another regulated environment is also desirable, particularly if you have supported vulnerable customers or assessed potential claims. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Business)
Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
Aug 19, 2026
Full time
Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
The role Join Natural Resources Wales as our Executive Director, National Operations, and play a leading role in shaping the future of Wales' largest Welsh Government-sponsored body. Natural Resources Wales (NRW) plays a vital role in the sustainable management of Wales' natural resources, helping to ensure that people and nature can thrive now and for future generations. We are strengthening how we deliver national services and organisational support functions, ensuring the systems, services and capabilities that underpin NRW are resilient, efficient and equipped to meet current and future challenges. This is an opportunity to join a refreshed Executive Team and help shape the next chapter of NRW, ensuring the organisation is well positioned to respond to increasing environmental demands, changing public expectations and the evolving needs of Wales. As Executive Director, National Operations, you will lead nationally delivered services that are critical to the effectiveness, resilience and reputation of NRW. Your leadership will directly influence how the organisation supports operational delivery, responds to major incidents, delivers high quality services and continuously improves performance across Wales. You will lead a significant and diverse portfolio, ensuring services are delivered consistently, effectively and with a strong focus on customer outcomes, public value and organisational priorities. Working across a complex and constantly evolving landscape, you will build organisational resilience, manage competing demands and drive continuous improvement in the way NRW delivers for the people of Wales. As a member of the Executive Team, you will contribute to the overall leadership of NRW, helping to shape organisational strategy, influence national priorities and support collective decision making. You will take responsibility not only for your own portfolio but also for the success and long term sustainability of NRW as a whole. We're looking for a leader who can build trust and confidence with a wide range of stakeholders. You will work closely with Welsh Government, regulators, partners and stakeholders, developing strong relationships that enable collaboration, influence and shared outcomes. You will represent NRW at the most senior levels and act as a visible ambassador for the organisation. A key aspect of the role is creating the conditions for others to succeed. You will develop leaders, champion wellbeing and inclusion, and foster a culture where people feel valued, supported and empowered to perform at their best. Through courageous, authentic and compassionate leadership, you will bring people together around a shared purpose and help lead NRW through future challenges and opportunities. This is an opportunity to shape the future of Natural Resources Wales and make a lasting contribution to the organisation's capability, resilience and impact across Wales. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To discuss this opportunity For an informal and confidential discussion regarding this opportunity and to receive the Candidate Pack, please contact the team at Goodson Thomas on or . What you will do Leadership and organisational contribution Contribute to collective Executive Team leadership and organisational performance. Demonstrate corporate leadership and accountability for the success of NRW as a whole, beyond the boundaries of the directorate. Model NRW values and inclusive leadership, setting clear expectations, accountability and high standards of behaviour. Demonstrate courageous and ethical leadership, making evidence based decisions and taking responsibility for organisational outcomes and challenges. Act as a visible and credible organisational leader, communicating with clarity, authenticity and influence across a diverse range of audiences. Champion NRW's wellbeing objective, promoting a culture that supports employee wellbeing, inclusion, engagement and sustainable organisational performance. Hold senior leaders to account for operational delivery, regulatory compliance, staff wellbeing, capability development, financial stewardship and performance outcomes. Build leadership capability and lead on workforce development, succession planning and organisational resilience. Lead through senior leaders and multiple operational layers, ensuring that performance expectations, statutory responsibilities, risk controls, resilience requirements and organisational priorities are delivered consistently across national services. Operational delivery and resilience Hold executive accountability for safe, consistent and effective national operational delivery. Hold executive accountability for the leadership, performance and resilience of nationally delivered operational services, including Flood Risk and Incident Management, Strategic Projects, Land Stewardship, Marine Operations, Planning, Development and Permitting. Ensure NRW is operationally prepared to support the requirements of the Infrastructure (Wales) Act 2024, including planning, development, permitting, marine and environmental advisory functions associated with significant infrastructure projects across Wales. Provide executive oversight of nationally delivered services, ensuring consistency, quality and customer focus for internal and external service users across Wales. Ensure statutory duties, regulatory requirements and public safety obligations are met. Maintain a resilient operating model, including incident and emergency preparedness. Lead through complexity, risk and organisational change while sustaining performance. Ensure national services drive NRW's statutory purpose, public safety responsibilities, environmental outcomes and long term organisational priorities. Take ultimate executive responsibility within the directorate for national operational delivery, incident readiness, service resilience, statutory compliance, risk escalation, performance recovery and delivery of agreed outcomes. Service quality and outcomes Ensure services are customer centred, accessible and deliver high-quality outcomes. Balance operational performance, environmental outcomes and customer experience. Drive continuous improvement using insight, learning and feedback. Promote a culture that values customers, colleagues and service excellence. Ensure national operational services deliver consistent standards and drive effective service outcomes across Wales. Strategy, governance and assurance Shape strategic direction using evidence, operational intelligence and professional judgement. Ensure strong governance, risk management and performance frameworks. Provide assurance and advice to the Board and respond constructively to scrutiny. Oversee effective use of resources, ensuring value for money and alignment to priorities. Promote integrity, transparency and accountability consistent with the Nolan Principles of Public Life. Provide executive assurance on the performance and governance of National Operations, including accountability for income of approximately £34.8 million and expenditure of approximately £74.3 million. Ensure financial plans are robust, budgets are actively managed, risks and opportunities are addressed, and resources are deployed effectively to steer operational delivery, regulatory activity, public safety, environmental outcomes and strategic priorities Provide advice and recommendations that carry significant weight with the Chief Executive, Executive Team and Board in relation to national operational performance, incident readiness, statutory delivery, regulatory compliance, financial stewardship, strategic risk and organisational resilience. Partnerships and influence Build trusted relationships with Welsh Government, partners and stakeholders. Represent NRW at senior forums and influence national outcomes. Enable collaboration across national, place based and corporate functions. Influence and build confidence through effective communication, credibility and professional leadership. Represent NRW in complex discussions relating to national operational delivery, public safety, incident management, regulatory delivery, strategic projects, land stewardship, marine operations, planning, development and permitting. Influence outcomes across local, national and strategic forums, including situations involving competing priorities, operational sensitivity, public scrutiny and different stakeholder perspectives. Exercise senior level influence and negotiation with Welsh Government, regulators, local authorities, communities, partners and stakeholders where there are competing priorities, public scrutiny, environmental sensitivities, regulatory requirements and differing stakeholder expectations. Transformation and improvement Lead innovation and continuous improvement in service delivery and operating models. Sponsor major programmes and ensure delivery of benefits and outcomes. Foster a culture of learning, adaptability and organisational improvement. Bring people with them through change by creating engagement, understanding and shared ownership of outcomes. . click apply for full job details
Aug 19, 2026
Full time
The role Join Natural Resources Wales as our Executive Director, National Operations, and play a leading role in shaping the future of Wales' largest Welsh Government-sponsored body. Natural Resources Wales (NRW) plays a vital role in the sustainable management of Wales' natural resources, helping to ensure that people and nature can thrive now and for future generations. We are strengthening how we deliver national services and organisational support functions, ensuring the systems, services and capabilities that underpin NRW are resilient, efficient and equipped to meet current and future challenges. This is an opportunity to join a refreshed Executive Team and help shape the next chapter of NRW, ensuring the organisation is well positioned to respond to increasing environmental demands, changing public expectations and the evolving needs of Wales. As Executive Director, National Operations, you will lead nationally delivered services that are critical to the effectiveness, resilience and reputation of NRW. Your leadership will directly influence how the organisation supports operational delivery, responds to major incidents, delivers high quality services and continuously improves performance across Wales. You will lead a significant and diverse portfolio, ensuring services are delivered consistently, effectively and with a strong focus on customer outcomes, public value and organisational priorities. Working across a complex and constantly evolving landscape, you will build organisational resilience, manage competing demands and drive continuous improvement in the way NRW delivers for the people of Wales. As a member of the Executive Team, you will contribute to the overall leadership of NRW, helping to shape organisational strategy, influence national priorities and support collective decision making. You will take responsibility not only for your own portfolio but also for the success and long term sustainability of NRW as a whole. We're looking for a leader who can build trust and confidence with a wide range of stakeholders. You will work closely with Welsh Government, regulators, partners and stakeholders, developing strong relationships that enable collaboration, influence and shared outcomes. You will represent NRW at the most senior levels and act as a visible ambassador for the organisation. A key aspect of the role is creating the conditions for others to succeed. You will develop leaders, champion wellbeing and inclusion, and foster a culture where people feel valued, supported and empowered to perform at their best. Through courageous, authentic and compassionate leadership, you will bring people together around a shared purpose and help lead NRW through future challenges and opportunities. This is an opportunity to shape the future of Natural Resources Wales and make a lasting contribution to the organisation's capability, resilience and impact across Wales. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance. To discuss this opportunity For an informal and confidential discussion regarding this opportunity and to receive the Candidate Pack, please contact the team at Goodson Thomas on or . What you will do Leadership and organisational contribution Contribute to collective Executive Team leadership and organisational performance. Demonstrate corporate leadership and accountability for the success of NRW as a whole, beyond the boundaries of the directorate. Model NRW values and inclusive leadership, setting clear expectations, accountability and high standards of behaviour. Demonstrate courageous and ethical leadership, making evidence based decisions and taking responsibility for organisational outcomes and challenges. Act as a visible and credible organisational leader, communicating with clarity, authenticity and influence across a diverse range of audiences. Champion NRW's wellbeing objective, promoting a culture that supports employee wellbeing, inclusion, engagement and sustainable organisational performance. Hold senior leaders to account for operational delivery, regulatory compliance, staff wellbeing, capability development, financial stewardship and performance outcomes. Build leadership capability and lead on workforce development, succession planning and organisational resilience. Lead through senior leaders and multiple operational layers, ensuring that performance expectations, statutory responsibilities, risk controls, resilience requirements and organisational priorities are delivered consistently across national services. Operational delivery and resilience Hold executive accountability for safe, consistent and effective national operational delivery. Hold executive accountability for the leadership, performance and resilience of nationally delivered operational services, including Flood Risk and Incident Management, Strategic Projects, Land Stewardship, Marine Operations, Planning, Development and Permitting. Ensure NRW is operationally prepared to support the requirements of the Infrastructure (Wales) Act 2024, including planning, development, permitting, marine and environmental advisory functions associated with significant infrastructure projects across Wales. Provide executive oversight of nationally delivered services, ensuring consistency, quality and customer focus for internal and external service users across Wales. Ensure statutory duties, regulatory requirements and public safety obligations are met. Maintain a resilient operating model, including incident and emergency preparedness. Lead through complexity, risk and organisational change while sustaining performance. Ensure national services drive NRW's statutory purpose, public safety responsibilities, environmental outcomes and long term organisational priorities. Take ultimate executive responsibility within the directorate for national operational delivery, incident readiness, service resilience, statutory compliance, risk escalation, performance recovery and delivery of agreed outcomes. Service quality and outcomes Ensure services are customer centred, accessible and deliver high-quality outcomes. Balance operational performance, environmental outcomes and customer experience. Drive continuous improvement using insight, learning and feedback. Promote a culture that values customers, colleagues and service excellence. Ensure national operational services deliver consistent standards and drive effective service outcomes across Wales. Strategy, governance and assurance Shape strategic direction using evidence, operational intelligence and professional judgement. Ensure strong governance, risk management and performance frameworks. Provide assurance and advice to the Board and respond constructively to scrutiny. Oversee effective use of resources, ensuring value for money and alignment to priorities. Promote integrity, transparency and accountability consistent with the Nolan Principles of Public Life. Provide executive assurance on the performance and governance of National Operations, including accountability for income of approximately £34.8 million and expenditure of approximately £74.3 million. Ensure financial plans are robust, budgets are actively managed, risks and opportunities are addressed, and resources are deployed effectively to steer operational delivery, regulatory activity, public safety, environmental outcomes and strategic priorities Provide advice and recommendations that carry significant weight with the Chief Executive, Executive Team and Board in relation to national operational performance, incident readiness, statutory delivery, regulatory compliance, financial stewardship, strategic risk and organisational resilience. Partnerships and influence Build trusted relationships with Welsh Government, partners and stakeholders. Represent NRW at senior forums and influence national outcomes. Enable collaboration across national, place based and corporate functions. Influence and build confidence through effective communication, credibility and professional leadership. Represent NRW in complex discussions relating to national operational delivery, public safety, incident management, regulatory delivery, strategic projects, land stewardship, marine operations, planning, development and permitting. Influence outcomes across local, national and strategic forums, including situations involving competing priorities, operational sensitivity, public scrutiny and different stakeholder perspectives. Exercise senior level influence and negotiation with Welsh Government, regulators, local authorities, communities, partners and stakeholders where there are competing priorities, public scrutiny, environmental sensitivities, regulatory requirements and differing stakeholder expectations. Transformation and improvement Lead innovation and continuous improvement in service delivery and operating models. Sponsor major programmes and ensure delivery of benefits and outcomes. Foster a culture of learning, adaptability and organisational improvement. Bring people with them through change by creating engagement, understanding and shared ownership of outcomes. . click apply for full job details
We are currently seeking an experienced and professional Service Advisor to join a well-established automotive dealership located in Grays, Essex. This is an excellent opportunity for a skilled individual to develop their career within a reputable team, providing outstanding customer service and supporting dealership operations. The successful Service Advisor will benefit from a competitive salary and a comprehensive benefits package, including: Basic salary of 27,000 per annum On-target earnings of up to 38,000 per year Monthly bonus based on labour sales and service plans Quarterly bonus related to CSI performance Drive on modern systems such as CDK, ADB, and Keyloop Life assurance and staff discounts on purchasing and servicing Additional earnings of 15 per service plan as part of CSI incentives Duties of the Service Advisor include: Greeting customers professionally and understanding their vehicle service needs Managing service scheduling and liaising with technicians to ensure smooth workflow Upselling service plans and additional repairs where appropriate Maximising sales through effective customer engagement and product promotion Maintaining accurate documentation of customer interactions and service details Driving customer satisfaction scores and ensuring high service quality standards Staying informed on manufacturer protocols and workshop procedures Requirements for the Service Advisor role: Proven experience as a Service Advisor or similar role within the motor trade Strong customer service and communication skills Knowledge of dealership management systems such as CDK, ADB, or Keyloop Ability to work efficiently under pressure and meet targets Organised, professional, and motivated to succeed Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Grays and Essex, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.
Aug 19, 2026
Full time
We are currently seeking an experienced and professional Service Advisor to join a well-established automotive dealership located in Grays, Essex. This is an excellent opportunity for a skilled individual to develop their career within a reputable team, providing outstanding customer service and supporting dealership operations. The successful Service Advisor will benefit from a competitive salary and a comprehensive benefits package, including: Basic salary of 27,000 per annum On-target earnings of up to 38,000 per year Monthly bonus based on labour sales and service plans Quarterly bonus related to CSI performance Drive on modern systems such as CDK, ADB, and Keyloop Life assurance and staff discounts on purchasing and servicing Additional earnings of 15 per service plan as part of CSI incentives Duties of the Service Advisor include: Greeting customers professionally and understanding their vehicle service needs Managing service scheduling and liaising with technicians to ensure smooth workflow Upselling service plans and additional repairs where appropriate Maximising sales through effective customer engagement and product promotion Maintaining accurate documentation of customer interactions and service details Driving customer satisfaction scores and ensuring high service quality standards Staying informed on manufacturer protocols and workshop procedures Requirements for the Service Advisor role: Proven experience as a Service Advisor or similar role within the motor trade Strong customer service and communication skills Knowledge of dealership management systems such as CDK, ADB, or Keyloop Ability to work efficiently under pressure and meet targets Organised, professional, and motivated to succeed Contact James Gilchrist, Automotive Recruitment Specialist at Perfect Placement covering Grays and Essex, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career.
Construction / Building Services Private Equity Turnaround Strategic Finance Leadership. Business Transformation. Operational Impact. Are you a commercially sharp CFO or experienced Finance Director ready to play a pivotal role in rebuilding, transforming and scaling a Private Equity-backed business? Liftec Express - a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK - is entering an important phase of performance acceleration, operational transformation and value creation. We are now seeking a high-calibre Finance Director with strong construction, engineering or building services experience and a sound understanding of percentage-of-completion accounting. This is not a step-up opportunity or a role for someone who wants to oversee an already polished finance function. We are hiring an experienced finance leader who has previously operated as the number-one finance person within a business and already has the playbook required to lead change, strengthen controls and help rebuild the financial infrastructure. You will partner closely with the Managing Director and Private Equity stakeholders to drive financial excellence, improve operational performance and support ambitious long-term growth. This is a genuinely hands-on, high-impact leadership role within a fast-paced SME. You will operate at board level while remaining close enough to the detail to understand the numbers, challenge processes and support the team in delivering the basics brilliantly. The Role at a Glance Role: CFO / Finance Director - Qualified Location: Dartford, Kent - Hybrid, with at least three days per week at HQ Package: Competitive Base Salary + 15% Annual Bonus Paid Quarterly + Car Allowance, Pension and Extensive Benefits Hours: 40 per week: 08:00-17:00, with one hour for lunch Company: Pioneer of the British lift industry. Formerly part of OTIS and Private Equity-backed by R Capital since 2025. Specialism: Independent provider of lift installation, maintenance, repair and modernisation services. Pedigree: Clients include national retail chains, major hospitals, leading facilities management providers and Ministry of Defence sites. Culture: Safety Focused Ethical Accountable Quality Driven Hands-On Your Background: Proven experience as a Finance Director, CFO or number-one finance leader within a turnaround, Private Equity-backed or high-change SME. Core Skills: ACA or ACCA qualified Construction or Engineering Accounting Percentage-of-Completion Accounting Cash and Working Capital Transformation Team Leadership About Liftec Express Liftec Express is a well-established and highly-respected name in the UK lift and escalator services sector. Previously part of OTIS - one of the world's leading manufacturers and service providers of elevators, escalators and moving walkways - the business is now owned by R Capital. With greater agility as an independent company, Liftec Express is rebuilding its platform and preparing for a significant period of growth. The business delivers maintenance, repair, installation and modernisation solutions across commercial, residential and public-sector environments, including prestigious and high-profile sites. Liftec Express currently retains much of the operational infrastructure of a larger SME, while operating with the agility and resourcefulness of a smaller organisation. The successful Finance Director must therefore be equally comfortable shaping strategy, improving systems and getting personally involved in the detail. As a Private Equity-backed organisation, Liftec Express is focused on operational excellence, cash optimisation, cost control and sustainable growth. This is a rare opportunity to join the senior leadership team during a major transformation and value-creation phase. The Opportunity: Reporting directly to the Managing Director, you will lead the entire finance function and act as a strategic partner to the MD, senior leadership team and Private Equity owners. You will bring clarity, discipline and commercial insight to the organisation while establishing the controls, reporting and financial infrastructure required to support future growth. This role requires someone who can operate strategically at director and board level while remaining willing to work through the underlying detail. You will not simply manage the finance function; you will strengthen, reshape and modernise it. • Provide strategic financial leadership to the Managing Director, leadership team and Private Equity stakeholders. • Take full ownership of FP&A, financial control, management reporting, compliance, audit and tax. • Deliver accurate, insightful and timely monthly management accounts. • Lead budgeting, forecasting, scenario planning and long-term financial planning. • Improve cash flow, working capital, credit control and debt recovery. • Strengthen financial controls, governance, systems and core processes. • Provide robust commercial analysis to support operational and investment decisions. • Develop performance targets and value-creation initiatives across the business. • Prepare high-quality board packs and investor reporting. • Manage relationships with Private Equity stakeholders, auditors, banks and external advisors. • Support the business through restructuring, transformation and future growth. • Drive cost reduction, margin improvement and stronger P&L performance. • Lead and develop the finance team, setting high standards while providing the support required for them to succeed. • Explore opportunities to improve efficiency through automation, AI and smarter use of financial technology. The business is particularly interested in how AI, automation and improved systems could enhance areas such as credit control, debt collection, reporting and finance administration while controlling costs as the organisation grows. About You: You are a commercially astute, technically credible and execution-focused finance leader who thrives in high-change, performance-driven environments. Crucially, you have already operated as a Finance Director, CFO or number-one finance leader within an entity. This is not a first FD appointment or a conventional career-progression role. You will arrive with the experience, judgement and confidence to take ownership from the outset. • ACA or ACCA qualification. • Significant post-qualified experience, ideally including 10+ years in progressively senior finance roles. • Previous experience as a Finance Director, CFO, Head of Finance or senior finance leader with full ownership of the function. • Strong knowledge of double-entry accounting and core financial controls. • Practical experience of construction, engineering, building services or project-based accounting. • A strong understanding of percentage-of-completion accounting, contract accounting and revenue recognition. • Experience operating within a turnaround, restructuring or major business-transformation environment. • A track record of improving profitability, cash flow and working-capital performance. • Strong financial modelling, forecasting and performance-management capability. • Experience of leading and developing a sizeable finance team. • The ability to move confidently between strategic leadership and detailed operational problem-solving. • Excellent communication, influencing and stakeholder-management skills. • Fluent written and spoken English. A background in lift services is not essential. However, you must have experience in engineering, construction, building services, field services or a similarly project-led environment. Your Leadership Style: • You will be a visible and credible leader who sets high standards but also gives the team the support, clarity and direction required to deliver. • Leads from the front. • Takes complete ownership of outcomes. • Is not afraid to challenge, investigate or get into the detail. • Holds themselves and others accountable. • Brings energy and momentum to change. • Is analytical, evidence-led and commercially curious. • Remains open-minded, inquisitive and willing to learn. • Operates with honesty, integrity and sound judgement. • Builds trust quickly with operational colleagues, investors and external partners. • Understands that seniority does not remove the need to get the fundamentals right. Extreme ownership and doing the basics brilliantly are central to the leadership culture Liftec Express is building. Benefits: • Competitive base salary • 15% annual bonus, paid quarterly • Car allowance • Pension from day one through Aviva • 25 days holiday plus bank holidays • Employee Assistance Programme from day one • Death in Service cover at three times salary • Discretionary sickness scheme • Enhanced maternity and paternity provision, subject to service • Employee discounts platform • Employee referral scheme • Role-dependent incentive scheme Why Join Liftec Express? • Join the senior leadership team of a Private Equity-backed transformation business. • Work directly with the Managing Director and investors. • Make a visible impact on cash, profitability, governance and operational performance. • Rebuild and modernise a finance function rather than simply maintain one. • Shape the systems . click apply for full job details
Aug 19, 2026
Full time
Construction / Building Services Private Equity Turnaround Strategic Finance Leadership. Business Transformation. Operational Impact. Are you a commercially sharp CFO or experienced Finance Director ready to play a pivotal role in rebuilding, transforming and scaling a Private Equity-backed business? Liftec Express - a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK - is entering an important phase of performance acceleration, operational transformation and value creation. We are now seeking a high-calibre Finance Director with strong construction, engineering or building services experience and a sound understanding of percentage-of-completion accounting. This is not a step-up opportunity or a role for someone who wants to oversee an already polished finance function. We are hiring an experienced finance leader who has previously operated as the number-one finance person within a business and already has the playbook required to lead change, strengthen controls and help rebuild the financial infrastructure. You will partner closely with the Managing Director and Private Equity stakeholders to drive financial excellence, improve operational performance and support ambitious long-term growth. This is a genuinely hands-on, high-impact leadership role within a fast-paced SME. You will operate at board level while remaining close enough to the detail to understand the numbers, challenge processes and support the team in delivering the basics brilliantly. The Role at a Glance Role: CFO / Finance Director - Qualified Location: Dartford, Kent - Hybrid, with at least three days per week at HQ Package: Competitive Base Salary + 15% Annual Bonus Paid Quarterly + Car Allowance, Pension and Extensive Benefits Hours: 40 per week: 08:00-17:00, with one hour for lunch Company: Pioneer of the British lift industry. Formerly part of OTIS and Private Equity-backed by R Capital since 2025. Specialism: Independent provider of lift installation, maintenance, repair and modernisation services. Pedigree: Clients include national retail chains, major hospitals, leading facilities management providers and Ministry of Defence sites. Culture: Safety Focused Ethical Accountable Quality Driven Hands-On Your Background: Proven experience as a Finance Director, CFO or number-one finance leader within a turnaround, Private Equity-backed or high-change SME. Core Skills: ACA or ACCA qualified Construction or Engineering Accounting Percentage-of-Completion Accounting Cash and Working Capital Transformation Team Leadership About Liftec Express Liftec Express is a well-established and highly-respected name in the UK lift and escalator services sector. Previously part of OTIS - one of the world's leading manufacturers and service providers of elevators, escalators and moving walkways - the business is now owned by R Capital. With greater agility as an independent company, Liftec Express is rebuilding its platform and preparing for a significant period of growth. The business delivers maintenance, repair, installation and modernisation solutions across commercial, residential and public-sector environments, including prestigious and high-profile sites. Liftec Express currently retains much of the operational infrastructure of a larger SME, while operating with the agility and resourcefulness of a smaller organisation. The successful Finance Director must therefore be equally comfortable shaping strategy, improving systems and getting personally involved in the detail. As a Private Equity-backed organisation, Liftec Express is focused on operational excellence, cash optimisation, cost control and sustainable growth. This is a rare opportunity to join the senior leadership team during a major transformation and value-creation phase. The Opportunity: Reporting directly to the Managing Director, you will lead the entire finance function and act as a strategic partner to the MD, senior leadership team and Private Equity owners. You will bring clarity, discipline and commercial insight to the organisation while establishing the controls, reporting and financial infrastructure required to support future growth. This role requires someone who can operate strategically at director and board level while remaining willing to work through the underlying detail. You will not simply manage the finance function; you will strengthen, reshape and modernise it. • Provide strategic financial leadership to the Managing Director, leadership team and Private Equity stakeholders. • Take full ownership of FP&A, financial control, management reporting, compliance, audit and tax. • Deliver accurate, insightful and timely monthly management accounts. • Lead budgeting, forecasting, scenario planning and long-term financial planning. • Improve cash flow, working capital, credit control and debt recovery. • Strengthen financial controls, governance, systems and core processes. • Provide robust commercial analysis to support operational and investment decisions. • Develop performance targets and value-creation initiatives across the business. • Prepare high-quality board packs and investor reporting. • Manage relationships with Private Equity stakeholders, auditors, banks and external advisors. • Support the business through restructuring, transformation and future growth. • Drive cost reduction, margin improvement and stronger P&L performance. • Lead and develop the finance team, setting high standards while providing the support required for them to succeed. • Explore opportunities to improve efficiency through automation, AI and smarter use of financial technology. The business is particularly interested in how AI, automation and improved systems could enhance areas such as credit control, debt collection, reporting and finance administration while controlling costs as the organisation grows. About You: You are a commercially astute, technically credible and execution-focused finance leader who thrives in high-change, performance-driven environments. Crucially, you have already operated as a Finance Director, CFO or number-one finance leader within an entity. This is not a first FD appointment or a conventional career-progression role. You will arrive with the experience, judgement and confidence to take ownership from the outset. • ACA or ACCA qualification. • Significant post-qualified experience, ideally including 10+ years in progressively senior finance roles. • Previous experience as a Finance Director, CFO, Head of Finance or senior finance leader with full ownership of the function. • Strong knowledge of double-entry accounting and core financial controls. • Practical experience of construction, engineering, building services or project-based accounting. • A strong understanding of percentage-of-completion accounting, contract accounting and revenue recognition. • Experience operating within a turnaround, restructuring or major business-transformation environment. • A track record of improving profitability, cash flow and working-capital performance. • Strong financial modelling, forecasting and performance-management capability. • Experience of leading and developing a sizeable finance team. • The ability to move confidently between strategic leadership and detailed operational problem-solving. • Excellent communication, influencing and stakeholder-management skills. • Fluent written and spoken English. A background in lift services is not essential. However, you must have experience in engineering, construction, building services, field services or a similarly project-led environment. Your Leadership Style: • You will be a visible and credible leader who sets high standards but also gives the team the support, clarity and direction required to deliver. • Leads from the front. • Takes complete ownership of outcomes. • Is not afraid to challenge, investigate or get into the detail. • Holds themselves and others accountable. • Brings energy and momentum to change. • Is analytical, evidence-led and commercially curious. • Remains open-minded, inquisitive and willing to learn. • Operates with honesty, integrity and sound judgement. • Builds trust quickly with operational colleagues, investors and external partners. • Understands that seniority does not remove the need to get the fundamentals right. Extreme ownership and doing the basics brilliantly are central to the leadership culture Liftec Express is building. Benefits: • Competitive base salary • 15% annual bonus, paid quarterly • Car allowance • Pension from day one through Aviva • 25 days holiday plus bank holidays • Employee Assistance Programme from day one • Death in Service cover at three times salary • Discretionary sickness scheme • Enhanced maternity and paternity provision, subject to service • Employee discounts platform • Employee referral scheme • Role-dependent incentive scheme Why Join Liftec Express? • Join the senior leadership team of a Private Equity-backed transformation business. • Work directly with the Managing Director and investors. • Make a visible impact on cash, profitability, governance and operational performance. • Rebuild and modernise a finance function rather than simply maintain one. • Shape the systems . click apply for full job details
Head of Corporate Affairs (Assistant Secretary), Department of Defence Job summary The Department of Defence was established by the Ministers and Secretaries Act 1924 and comprises both civil and military elements. The civil element is headed by the Secretary General who is the principal policy adviser to the Minister for Defence. Defence Forces Headquarters is the military element of the Department and is headed by the Chief of Staff who is the Minister's principal military adviser. The Secretary General is also a member of the Ministerial Council on National Security, an ex-officio member of the External Oversight Body for the Defence Forces and a member of the Advisory Board to the National Shared Services Office (NSSO). The mission of the Department is to support the Minister through relevant policy advice and implementation, efficient and effective use of resources and management of defence provision for Ireland. Main Duties of the job Reporting to the Secretary General, this role at Assistant Secretary level will be headquartered in Newbridge with necessary regular attendance in Dublin and elsewhere as required. The Head of Corporate Affairs has responsibility for the following areas: People and Development Finance Pay and Pensions Internal Audit Corporate Support Communications Projects The person appointed will have: A proven track record of achievement as a senior leader in a large, complex organisation, including managing corporate governance, and operational issues, as well as leading change. Experience of organisational design and workforce planning, coupled with strongly developed employee engagement skills. Experience of the management of significant financial resources and the public financial procedures in a complex and multi-faceted organisation. Excellent communication skills with proven experience in managing relationships, with the ability to work effectively, with integrity, within the political process. Proven ability to manage, motivate, develop and lead teams to deliver a quality value for money service within tight deadlines. Commitment, energy, drive and enthusiasm coupled with vision, resilience and political awareness. In-depth knowledge (or the ability to quickly acquire same) of the defence sector. Information about the Organisation The Department has 483 Civil Service staff. The overall Defence budget for 2026 is €1.5 bn. The Department also employs 450 civilian employees and civil servants to support Defence Forces' capability in military establishments around the country. Selection Process Details This is a Top-Level Appointments Committee (TLAC) position. Further information on this significant opportunity including details on how to apply, is available on The closing date for receipt of completed applications is 3pm on Thursday 3rd September 2026. If you feel you would benefit from a confidential discussion about this opportunity, please contact Sandra Cairns at We are committed to a policy of equal opportunity and encourage applications under all nine grounds of the Employment Equality Act.
Aug 19, 2026
Full time
Head of Corporate Affairs (Assistant Secretary), Department of Defence Job summary The Department of Defence was established by the Ministers and Secretaries Act 1924 and comprises both civil and military elements. The civil element is headed by the Secretary General who is the principal policy adviser to the Minister for Defence. Defence Forces Headquarters is the military element of the Department and is headed by the Chief of Staff who is the Minister's principal military adviser. The Secretary General is also a member of the Ministerial Council on National Security, an ex-officio member of the External Oversight Body for the Defence Forces and a member of the Advisory Board to the National Shared Services Office (NSSO). The mission of the Department is to support the Minister through relevant policy advice and implementation, efficient and effective use of resources and management of defence provision for Ireland. Main Duties of the job Reporting to the Secretary General, this role at Assistant Secretary level will be headquartered in Newbridge with necessary regular attendance in Dublin and elsewhere as required. The Head of Corporate Affairs has responsibility for the following areas: People and Development Finance Pay and Pensions Internal Audit Corporate Support Communications Projects The person appointed will have: A proven track record of achievement as a senior leader in a large, complex organisation, including managing corporate governance, and operational issues, as well as leading change. Experience of organisational design and workforce planning, coupled with strongly developed employee engagement skills. Experience of the management of significant financial resources and the public financial procedures in a complex and multi-faceted organisation. Excellent communication skills with proven experience in managing relationships, with the ability to work effectively, with integrity, within the political process. Proven ability to manage, motivate, develop and lead teams to deliver a quality value for money service within tight deadlines. Commitment, energy, drive and enthusiasm coupled with vision, resilience and political awareness. In-depth knowledge (or the ability to quickly acquire same) of the defence sector. Information about the Organisation The Department has 483 Civil Service staff. The overall Defence budget for 2026 is €1.5 bn. The Department also employs 450 civilian employees and civil servants to support Defence Forces' capability in military establishments around the country. Selection Process Details This is a Top-Level Appointments Committee (TLAC) position. Further information on this significant opportunity including details on how to apply, is available on The closing date for receipt of completed applications is 3pm on Thursday 3rd September 2026. If you feel you would benefit from a confidential discussion about this opportunity, please contact Sandra Cairns at We are committed to a policy of equal opportunity and encourage applications under all nine grounds of the Employment Equality Act.
Health & Safety Advisor Competitive Salary: total package of £53,926 - £66,318 Includes a 25% (taxable) gratuity, paid upon successful completion of contract. Salary on appointment dependent on skills and experience. Salary package also includes: Flights package for you and any accompanying dependents 41 days paid leave (includes Public and Government Holidays) Relocation allowance to help with moving costs Government housing for rent and a starter pack to help you settle in Favourable income tax rates A stimulating and supportive setting to work in and a unique and beautiful setting to live in. The post is for a fixed term of up to four years in the first instance with the possibility of extension. Secondment and Interchange opportunities will be considered. Please note, successful applicants with Falkland Islands Status/PRP will be employed on local terms and conditions. THE OPPORTUNITY This truly is an exciting opportunity in an unparalleled location. We are looking for a highly motivated and experienced Health and Safety Advisor with a strong understanding of health and safety legislation and best practice, with a particular emphasis on a pragmatic approach to instilling a health and safety culture across a public sector organisation. THE ROLE Working in what can only be described as a unique and breath-taking environment, the Health and Safety Advisor will be responsible for providing expert health and safety advice and support to Directors, Heads of Service, Managers and Employees across the Falkland Islands Government (FIG). This will involve working closely with relevant officers to develop and implement health and safety policies and procedures, undertaking risk assessments and inspections of workplaces, equipment and activities, and investigating accidents and incidents. The postholder will work proactively to identify and mitigate workplace risks, foster a positive safety culture, deliver training and awareness programs, and support continuous improvement in health and safety performance. THE SUCCESSFUL CANDIDATE WILL: Have a minimum of 5 years' experience of operating in a lead Health and Safety role in an organisation with comparable complexity Have first-class knowledge of UK Health & Safety legislation, current issues and how this interacts with policy and practice Have experience of working with complex practices and compliance standards and implementing change Have pragmatic and flexible approach to different ways of working, and be receptive to new ideas Have strong interpersonal and influencing skills, including the ability to demonstrate an understanding of the role of other teams and the value of their contribution Hold a NEBOSH diploma or equivalent with Grad IOSH status (Level 5 Qualification) Hold or be working toward Chartered Membership of IOSH Align with FIG's Core Values - Diverse, Professional, Resilient & Resourceful. HOW TO APPLY For more information and to apply online to join our team in a unique and breath-taking location, with penguins, dolphins and the wilderness just next door to your office, please visit our recruitment website. For further information regarding the position please contact Maeve Daly-Llamosa, Director of Policy, Economy and Corporate Services by emailing or by telephoning () 27420. Applications close at 5pm UK time on 18 September 2026 with interviews to be held in the following month. The Working Environment Falkland Islands Government (FIG) The Falkland Islands is a British Overseas Territory, with full internal self-government. As the largest employer in the Falkland Islands, we offer many unique and fulfilling job opportunities, across the full spectrum of public services. Our responsibilities include those typically managed by central government - taxation, legislation and policy, as well as those usually managed on a local level such as town planning, health and social services, and education. FIG also provides services specific to the needs of the Falkland Islands, such as fisheries research, power generation and the Government Air Service, FIGAS. For more information about working for Falkland Islands Government, take a look at our recruitment microsite: The Falkland Islands Set in the South Atlantic Ocean, around 400 miles east of South America and 8000 miles south-west of the UK, the Falkland Islands are a small, thriving community with a British way of life, benefiting from good local services, a varied social calendar and an absence of traffic jams! The Falkland Islands' stunning natural environment provides an unspoiled landscape and amazing wildlife to observe and explore, including penguins, whales and dolphins, all seen from the shore. For those with a sense of adventure, it provides opportunities which are hard to match anywhere else in the world.
Aug 19, 2026
Full time
Health & Safety Advisor Competitive Salary: total package of £53,926 - £66,318 Includes a 25% (taxable) gratuity, paid upon successful completion of contract. Salary on appointment dependent on skills and experience. Salary package also includes: Flights package for you and any accompanying dependents 41 days paid leave (includes Public and Government Holidays) Relocation allowance to help with moving costs Government housing for rent and a starter pack to help you settle in Favourable income tax rates A stimulating and supportive setting to work in and a unique and beautiful setting to live in. The post is for a fixed term of up to four years in the first instance with the possibility of extension. Secondment and Interchange opportunities will be considered. Please note, successful applicants with Falkland Islands Status/PRP will be employed on local terms and conditions. THE OPPORTUNITY This truly is an exciting opportunity in an unparalleled location. We are looking for a highly motivated and experienced Health and Safety Advisor with a strong understanding of health and safety legislation and best practice, with a particular emphasis on a pragmatic approach to instilling a health and safety culture across a public sector organisation. THE ROLE Working in what can only be described as a unique and breath-taking environment, the Health and Safety Advisor will be responsible for providing expert health and safety advice and support to Directors, Heads of Service, Managers and Employees across the Falkland Islands Government (FIG). This will involve working closely with relevant officers to develop and implement health and safety policies and procedures, undertaking risk assessments and inspections of workplaces, equipment and activities, and investigating accidents and incidents. The postholder will work proactively to identify and mitigate workplace risks, foster a positive safety culture, deliver training and awareness programs, and support continuous improvement in health and safety performance. THE SUCCESSFUL CANDIDATE WILL: Have a minimum of 5 years' experience of operating in a lead Health and Safety role in an organisation with comparable complexity Have first-class knowledge of UK Health & Safety legislation, current issues and how this interacts with policy and practice Have experience of working with complex practices and compliance standards and implementing change Have pragmatic and flexible approach to different ways of working, and be receptive to new ideas Have strong interpersonal and influencing skills, including the ability to demonstrate an understanding of the role of other teams and the value of their contribution Hold a NEBOSH diploma or equivalent with Grad IOSH status (Level 5 Qualification) Hold or be working toward Chartered Membership of IOSH Align with FIG's Core Values - Diverse, Professional, Resilient & Resourceful. HOW TO APPLY For more information and to apply online to join our team in a unique and breath-taking location, with penguins, dolphins and the wilderness just next door to your office, please visit our recruitment website. For further information regarding the position please contact Maeve Daly-Llamosa, Director of Policy, Economy and Corporate Services by emailing or by telephoning () 27420. Applications close at 5pm UK time on 18 September 2026 with interviews to be held in the following month. The Working Environment Falkland Islands Government (FIG) The Falkland Islands is a British Overseas Territory, with full internal self-government. As the largest employer in the Falkland Islands, we offer many unique and fulfilling job opportunities, across the full spectrum of public services. Our responsibilities include those typically managed by central government - taxation, legislation and policy, as well as those usually managed on a local level such as town planning, health and social services, and education. FIG also provides services specific to the needs of the Falkland Islands, such as fisheries research, power generation and the Government Air Service, FIGAS. For more information about working for Falkland Islands Government, take a look at our recruitment microsite: The Falkland Islands Set in the South Atlantic Ocean, around 400 miles east of South America and 8000 miles south-west of the UK, the Falkland Islands are a small, thriving community with a British way of life, benefiting from good local services, a varied social calendar and an absence of traffic jams! The Falkland Islands' stunning natural environment provides an unspoiled landscape and amazing wildlife to observe and explore, including penguins, whales and dolphins, all seen from the shore. For those with a sense of adventure, it provides opportunities which are hard to match anywhere else in the world.
Associate Director/Director Equity Capital Markets, London Generous Base Salary + Bonus (OTE yr1 c£150,000 +) An established real estate advisory firm with some considerable experience of operating on the debt advisory side are now looking to engage in conversation with relevant industry experienced candidates to discuss an up-and-coming role where someone can take a lead on the equity offering side. The remit will be to hire someone who has a track record of working for an advisory and with equity and will fully understand how to maximise the firm's equity funding lines in partnership with private equity firms, family offices, and developers. You will be someone with the experience and capabilities to not only nurture and manage current clients but also be able to confidently source & secure new deals, leading on the financing of the deals from cradle to grave. Along with this you will play a role in putting together investor packs, prepare and review cashflows & other relevant financials. Working with the wider team you will have full support, an excellent company name behind you, and scope for you to progress into a more senior position within the firm with broader responsibilities and an even greater financial return. If you are currently involved in the real estate market, have a track record of working within equity finance, we would welcome talking with you. Please hit on the apply button with your current CV. Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 19, 2026
Full time
Associate Director/Director Equity Capital Markets, London Generous Base Salary + Bonus (OTE yr1 c£150,000 +) An established real estate advisory firm with some considerable experience of operating on the debt advisory side are now looking to engage in conversation with relevant industry experienced candidates to discuss an up-and-coming role where someone can take a lead on the equity offering side. The remit will be to hire someone who has a track record of working for an advisory and with equity and will fully understand how to maximise the firm's equity funding lines in partnership with private equity firms, family offices, and developers. You will be someone with the experience and capabilities to not only nurture and manage current clients but also be able to confidently source & secure new deals, leading on the financing of the deals from cradle to grave. Along with this you will play a role in putting together investor packs, prepare and review cashflows & other relevant financials. Working with the wider team you will have full support, an excellent company name behind you, and scope for you to progress into a more senior position within the firm with broader responsibilities and an even greater financial return. If you are currently involved in the real estate market, have a track record of working within equity finance, we would welcome talking with you. Please hit on the apply button with your current CV. Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Operational Safety Advisor Location: Glasgow Job Type: Permanent Are you passionate about creating safer working environments and influencing positive change? Our client, a leading infrastructure services provider, is looking to appoint an Operational Safety Advisor to support projects across Lanarkshire. This is an excellent opportunity for an experienced health and safety professional to play a key role in promoting best practice, ensuring compliance, and driving a positive safety culture across operational teams. The Role As Operational Safety Advisor, you will work closely with site and management teams to ensure health, safety, environmental and quality (HSEQ) standards are maintained and continuously improved. Key responsibilities include: Supporting the delivery of HSEQ objectives across operational projects Providing practical health and safety advice to site teams and managers Conducting site inspections, audits and safety observations Assisting with incident investigations and root cause analysis Identifying trends and recommending improvements to safety performance Supporting risk assessments and implementing effective control measures Producing safety communications, reports and presentations Keeping teams informed of relevant legislation and industry best practice Promoting a proactive and positive safety culture throughout the business Requirements Previous experience in a Health & Safety Advisor role within an operational environment Civil engineering or infrastructure project experience Strong understanding of risk management and incident investigation NEBOSH qualification (essential) Excellent communication and reporting skills Ability to influence and engage with stakeholders at all levels Experience carrying out audits, inspections and compliance reviews Full UK driving licence What's on Offer? This is an opportunity to join a well-established organisation where safety is a core business priority. You'll have the chance to influence operational performance, support continuous improvement initiatives and make a genuine impact across a range of infrastructure projects. To apply, please submit your latest CV or contact Adam Rahma on (phone number removed) for a confidential discussion, quoting reference J47061. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
Aug 19, 2026
Full time
Operational Safety Advisor Location: Glasgow Job Type: Permanent Are you passionate about creating safer working environments and influencing positive change? Our client, a leading infrastructure services provider, is looking to appoint an Operational Safety Advisor to support projects across Lanarkshire. This is an excellent opportunity for an experienced health and safety professional to play a key role in promoting best practice, ensuring compliance, and driving a positive safety culture across operational teams. The Role As Operational Safety Advisor, you will work closely with site and management teams to ensure health, safety, environmental and quality (HSEQ) standards are maintained and continuously improved. Key responsibilities include: Supporting the delivery of HSEQ objectives across operational projects Providing practical health and safety advice to site teams and managers Conducting site inspections, audits and safety observations Assisting with incident investigations and root cause analysis Identifying trends and recommending improvements to safety performance Supporting risk assessments and implementing effective control measures Producing safety communications, reports and presentations Keeping teams informed of relevant legislation and industry best practice Promoting a proactive and positive safety culture throughout the business Requirements Previous experience in a Health & Safety Advisor role within an operational environment Civil engineering or infrastructure project experience Strong understanding of risk management and incident investigation NEBOSH qualification (essential) Excellent communication and reporting skills Ability to influence and engage with stakeholders at all levels Experience carrying out audits, inspections and compliance reviews Full UK driving licence What's on Offer? This is an opportunity to join a well-established organisation where safety is a core business priority. You'll have the chance to influence operational performance, support continuous improvement initiatives and make a genuine impact across a range of infrastructure projects. To apply, please submit your latest CV or contact Adam Rahma on (phone number removed) for a confidential discussion, quoting reference J47061. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
We are working with a well-established and highly regarded independent firm of Chartered Accountants based in Hampshire, seeking to appoint a Tax Senior to join their growing team. This firm is recognised as one of the region's leading business advisory practices, offering a breadth of services to a diverse client base ranging from owner-managed businesses through to larger corporate organisations. With a strong reputation for delivering proactive, commercially focused advice, the firm operates with a collaborative and forward-thinking culture, combining the technical expertise of a larger practice with a personalised, client-focused approach. The team provides a comprehensive suite of services including personal and corporate tax planning, audit, corporate finance, payroll and wider business advisory solutions. This ensures employees gain exposure to a broad client portfolio and have the opportunity to contribute to strategic, value-added work rather than purely compliance-driven tasks. The firm places a strong emphasis on professional development, encouraging continuous learning and offering clear progression pathways within a supportive and approachable environment. What will the Tax Senior role involve? Managing a portfolio of personal tax clients, ensuring all compliance work is completed accurately and in line with HMRC requirements Supporting with more complex tax planning assignments, working closely with senior colleagues to deliver tailored advice Building and maintaining strong client relationships, acting as a key point of contact and providing proactive guidance Reviewing work completed by junior team members and supporting their development Ensuring deadlines are met across multiple assignments and contributing to process improvements within the team Suitable Candidate for the Tax Senior vacancy: Proven experience within a professional practice environment, with a strong focus on personal tax ATT or CTA qualified, or part-qualified Strong technical knowledge combined with the ability to communicate effectively with clients A proactive and commercially minded approach, keen to add value beyond compliance Well organised, detail-oriented and capable of managing a varied workload Additional benefits and information for the Tax Senior vacancy : Salary dependent on experience Study support and ongoing professional development opportunities Flexible and hybrid working arrangements Competitive holiday allowance and pension scheme Performance-related bonus CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and does not discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Aug 19, 2026
Full time
We are working with a well-established and highly regarded independent firm of Chartered Accountants based in Hampshire, seeking to appoint a Tax Senior to join their growing team. This firm is recognised as one of the region's leading business advisory practices, offering a breadth of services to a diverse client base ranging from owner-managed businesses through to larger corporate organisations. With a strong reputation for delivering proactive, commercially focused advice, the firm operates with a collaborative and forward-thinking culture, combining the technical expertise of a larger practice with a personalised, client-focused approach. The team provides a comprehensive suite of services including personal and corporate tax planning, audit, corporate finance, payroll and wider business advisory solutions. This ensures employees gain exposure to a broad client portfolio and have the opportunity to contribute to strategic, value-added work rather than purely compliance-driven tasks. The firm places a strong emphasis on professional development, encouraging continuous learning and offering clear progression pathways within a supportive and approachable environment. What will the Tax Senior role involve? Managing a portfolio of personal tax clients, ensuring all compliance work is completed accurately and in line with HMRC requirements Supporting with more complex tax planning assignments, working closely with senior colleagues to deliver tailored advice Building and maintaining strong client relationships, acting as a key point of contact and providing proactive guidance Reviewing work completed by junior team members and supporting their development Ensuring deadlines are met across multiple assignments and contributing to process improvements within the team Suitable Candidate for the Tax Senior vacancy: Proven experience within a professional practice environment, with a strong focus on personal tax ATT or CTA qualified, or part-qualified Strong technical knowledge combined with the ability to communicate effectively with clients A proactive and commercially minded approach, keen to add value beyond compliance Well organised, detail-oriented and capable of managing a varied workload Additional benefits and information for the Tax Senior vacancy : Salary dependent on experience Study support and ongoing professional development opportunities Flexible and hybrid working arrangements Competitive holiday allowance and pension scheme Performance-related bonus CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and does not discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Financial Controller London, UK Full-time Reports to the CEO Who We Are Gibbs Consulting Global is a technology services and consulting business specialising in Data, AI, and Infrastructure. We help organisations modernise their technology estates, build data and AI capability, and deliver the resourcing and specialist skills needed to execute complex transformation programmes. Part of a wider group of ambitious technology and consulting businesses spanning the UK and UAE, we work with clients to bridge the gap between strategy and delivery - combining consulting expertise with hands-on technical resourcing. About the Role We are looking for a hands-on Financial Controller to own the day-to-day finance function as we scale from startup to established enterprise. This is not a purely strategic or oversight role - you will be in the numbers every day, running the processes yourself, building the systems as we grow, and working closely with the CEO and leadership team on the financial backbone of the business. This role suits someone who thrives in a startup environment: comfortable with ambiguity, happy to build processes from scratch, and equally at ease reconciling an invoice as they are presenting a cash flow forecast to the CEO. Key Responsibilities Own monthly management reporting, including preparation of the monthly profit & loss statement, balance sheet, and supporting commentary for leadership. Lead cash flow analysis and cash management, providing visibility on runway and working capital across group entities. Build and maintain operational forecasting and budgeting models, working with department leads to keep forecasts current and accurate. Manage contractor payments end-to-end, including verification, approval workflows, IR35 status considerations, and timely processing. Own client invoicing and billing, ensuring accuracy, timeliness, and resolution of any billing queries or disputes. Act as the primary point of contact for external accounting firms, auditors, and tax advisors across UK and UAE entities. Prepare and file UK statutory accounts in accordance with the Companies Act 2006 and FRS 102, including full year-end close and supporting audit file. Manage Companies House filings, including annual accounts, confirmation statements, and other statutory returns, ensuring deadlines are consistently met. Own UK corporation tax computations and filings (CT600) in conjunction with external tax advisors, including R&D tax credit claims where applicable. Manage UK VAT compliance, including quarterly returns under Making Tax Digital, and PAYE/payroll compliance in coordination with the payroll provider. Prepare the business for statutory and internal audits, including documentation, reconciliations, and direct liaison with auditors through to sign-off. Maintain accurate books and records across multiple group entities, ensuring intercompany transactions and balances are properly recorded, eliminated, and reconciled on consolidation. Support the CEO with financial input for board papers, investor updates, and strategic decision-making. Identify and implement improvements to financial processes, controls, and systems as the business scales. Qualifications & Experience Professionally qualified accountant (ACA, ACCA, CIMA, or equivalent). 5+ years' post-qualification experience, with meaningful time spent in a hands-on Financial Controller or senior finance role. Strong, current working knowledge of UK statutory accounts preparation under FRS 102 and the Companies Act 2006, including small/medium company reporting requirements. Hands-on experience with UK corporation tax, VAT (including Making Tax Digital), and PAYE/payroll compliance. Experience working in or with startups, scale-ups, or fast-growing SME businesses is strongly preferred. Prior experience in IT consulting, technology resourcing, or professional services is a strong advantage. Experience managing multi-entity group structures, ideally spanning the UK and UAE, including intercompany accounting and consolidation. Confident using cloud accounting platforms (e.g. Xero, QuickBooks) and comfortable building financial models in Excel. Proven track record of taking a UK business through statutory audit, from preparation and PBC lists through to final sign-off with auditors. What We're Looking For A true hands-on operator - someone who wants to run the numbers personally, not just direct a team, at least in this stage of the business. Comfortable working in a lean, fast-moving environment where priorities shift and processes are still being built. High attention to detail and a strong sense of ownership over accuracy and deadlines. Clear, confident communicator, able to translate financial detail into practical guidance for a non-finance CEO and leadership team. Discreet and trustworthy, given close proximity to sensitive commercial and shareholder information. Why Join This is a rare opportunity to build the finance function of a genuinely ambitious startup from close to the ground floor, working directly with the founder and shaping how the business scales. You'll have real ownership, visibility into every part of the business, and the chance to grow into the role as the company grows. To apply, please send your CV and a short cover note outlining your relevant experience.
Aug 19, 2026
Full time
Financial Controller London, UK Full-time Reports to the CEO Who We Are Gibbs Consulting Global is a technology services and consulting business specialising in Data, AI, and Infrastructure. We help organisations modernise their technology estates, build data and AI capability, and deliver the resourcing and specialist skills needed to execute complex transformation programmes. Part of a wider group of ambitious technology and consulting businesses spanning the UK and UAE, we work with clients to bridge the gap between strategy and delivery - combining consulting expertise with hands-on technical resourcing. About the Role We are looking for a hands-on Financial Controller to own the day-to-day finance function as we scale from startup to established enterprise. This is not a purely strategic or oversight role - you will be in the numbers every day, running the processes yourself, building the systems as we grow, and working closely with the CEO and leadership team on the financial backbone of the business. This role suits someone who thrives in a startup environment: comfortable with ambiguity, happy to build processes from scratch, and equally at ease reconciling an invoice as they are presenting a cash flow forecast to the CEO. Key Responsibilities Own monthly management reporting, including preparation of the monthly profit & loss statement, balance sheet, and supporting commentary for leadership. Lead cash flow analysis and cash management, providing visibility on runway and working capital across group entities. Build and maintain operational forecasting and budgeting models, working with department leads to keep forecasts current and accurate. Manage contractor payments end-to-end, including verification, approval workflows, IR35 status considerations, and timely processing. Own client invoicing and billing, ensuring accuracy, timeliness, and resolution of any billing queries or disputes. Act as the primary point of contact for external accounting firms, auditors, and tax advisors across UK and UAE entities. Prepare and file UK statutory accounts in accordance with the Companies Act 2006 and FRS 102, including full year-end close and supporting audit file. Manage Companies House filings, including annual accounts, confirmation statements, and other statutory returns, ensuring deadlines are consistently met. Own UK corporation tax computations and filings (CT600) in conjunction with external tax advisors, including R&D tax credit claims where applicable. Manage UK VAT compliance, including quarterly returns under Making Tax Digital, and PAYE/payroll compliance in coordination with the payroll provider. Prepare the business for statutory and internal audits, including documentation, reconciliations, and direct liaison with auditors through to sign-off. Maintain accurate books and records across multiple group entities, ensuring intercompany transactions and balances are properly recorded, eliminated, and reconciled on consolidation. Support the CEO with financial input for board papers, investor updates, and strategic decision-making. Identify and implement improvements to financial processes, controls, and systems as the business scales. Qualifications & Experience Professionally qualified accountant (ACA, ACCA, CIMA, or equivalent). 5+ years' post-qualification experience, with meaningful time spent in a hands-on Financial Controller or senior finance role. Strong, current working knowledge of UK statutory accounts preparation under FRS 102 and the Companies Act 2006, including small/medium company reporting requirements. Hands-on experience with UK corporation tax, VAT (including Making Tax Digital), and PAYE/payroll compliance. Experience working in or with startups, scale-ups, or fast-growing SME businesses is strongly preferred. Prior experience in IT consulting, technology resourcing, or professional services is a strong advantage. Experience managing multi-entity group structures, ideally spanning the UK and UAE, including intercompany accounting and consolidation. Confident using cloud accounting platforms (e.g. Xero, QuickBooks) and comfortable building financial models in Excel. Proven track record of taking a UK business through statutory audit, from preparation and PBC lists through to final sign-off with auditors. What We're Looking For A true hands-on operator - someone who wants to run the numbers personally, not just direct a team, at least in this stage of the business. Comfortable working in a lean, fast-moving environment where priorities shift and processes are still being built. High attention to detail and a strong sense of ownership over accuracy and deadlines. Clear, confident communicator, able to translate financial detail into practical guidance for a non-finance CEO and leadership team. Discreet and trustworthy, given close proximity to sensitive commercial and shareholder information. Why Join This is a rare opportunity to build the finance function of a genuinely ambitious startup from close to the ground floor, working directly with the founder and shaping how the business scales. You'll have real ownership, visibility into every part of the business, and the chance to grow into the role as the company grows. To apply, please send your CV and a short cover note outlining your relevant experience.
This Financial Adviser job is ideal for a driven, business development focused Adviser who enjoys building new relationships and developing long term clients within an established, regional, independent financial planning firm. You'll be joining a highly respected team that delivers fully independent, holistic financial planning across pensions, investments, protection and broader wealth management. The firm will give you full internal support, but the real opportunity here is for an Adviser who thrives on generating their own activity, creating introducer relationships and growing a meaningful client bank over time. In addition, they have an in-house employee benefits team that can assist their corporate clients and produce new clients for personal financial planning. In this role you will: Provide independent advice across pensions, investments, protection and wider financial planning Build strong relationships with new clients through proactive networking, referrals and introductions Manage ongoing review work to maintain high standards of service and ethics Work closely with paraplanners, administrators and compliance to deliver a smooth client experience Stay up to date with regulatory and technical changes to maintain high-quality advice The firm offers flexibility on experience, with packages tailored according to capability, track record and the value you can bring. Financial Adviser Requirements Essential: CAS status as a UK Financial Adviser Essential: Level 4 Diploma in Regulated Financial Planning (or equivalent) Essential: Experience advising on pensions and investments Essential: Clear evidence of proactive business generation (hunter profile) Desirable: Established introducer links or a strong professional network The Company An independent financial planning firm with a strong reputation for delivering holistic, client led advice. They offer full internal support, modern systems and a collaborative team environment, with long term potential for advisers who demonstrate growth and commitment. Financial Adviser Benefits Competitive basic salary likely within £50,000 - £75,000 , depending on experience Performance related bonus structure Full paraplanning, administration and compliance support Company benefits include 22 days holiday + bank holidays + office closed between Christmas and New Year at Director's discretion, 4x DIS, 2x critical illness, health cash plan Mixture of seeing clients in their office, clients' home or via Teams Free car parking available on site Financial support towards industry qualifications plus study leave provided to assist in obtaining Chartered status Office-based with some flexibility depending on experience Location Ideal for candidates within travelling distance of Meriden If this sounds like the right opportunity for you, click Apply to speak with our team. Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information.
Aug 19, 2026
Full time
This Financial Adviser job is ideal for a driven, business development focused Adviser who enjoys building new relationships and developing long term clients within an established, regional, independent financial planning firm. You'll be joining a highly respected team that delivers fully independent, holistic financial planning across pensions, investments, protection and broader wealth management. The firm will give you full internal support, but the real opportunity here is for an Adviser who thrives on generating their own activity, creating introducer relationships and growing a meaningful client bank over time. In addition, they have an in-house employee benefits team that can assist their corporate clients and produce new clients for personal financial planning. In this role you will: Provide independent advice across pensions, investments, protection and wider financial planning Build strong relationships with new clients through proactive networking, referrals and introductions Manage ongoing review work to maintain high standards of service and ethics Work closely with paraplanners, administrators and compliance to deliver a smooth client experience Stay up to date with regulatory and technical changes to maintain high-quality advice The firm offers flexibility on experience, with packages tailored according to capability, track record and the value you can bring. Financial Adviser Requirements Essential: CAS status as a UK Financial Adviser Essential: Level 4 Diploma in Regulated Financial Planning (or equivalent) Essential: Experience advising on pensions and investments Essential: Clear evidence of proactive business generation (hunter profile) Desirable: Established introducer links or a strong professional network The Company An independent financial planning firm with a strong reputation for delivering holistic, client led advice. They offer full internal support, modern systems and a collaborative team environment, with long term potential for advisers who demonstrate growth and commitment. Financial Adviser Benefits Competitive basic salary likely within £50,000 - £75,000 , depending on experience Performance related bonus structure Full paraplanning, administration and compliance support Company benefits include 22 days holiday + bank holidays + office closed between Christmas and New Year at Director's discretion, 4x DIS, 2x critical illness, health cash plan Mixture of seeing clients in their office, clients' home or via Teams Free car parking available on site Financial support towards industry qualifications plus study leave provided to assist in obtaining Chartered status Office-based with some flexibility depending on experience Location Ideal for candidates within travelling distance of Meriden If this sounds like the right opportunity for you, click Apply to speak with our team. Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any information.
We are recruiting on behalf of our client, a reputable automotive organisation based in Eastbourne, East Sussex, for the position of Service Advisor. This vacancy offers an excellent opportunity for experienced motor trade professionals seeking career progression within a well-established dealership. Key benefits: Basic salary up to 32,000 plus bonus incentives Monday to Friday working hours, 08:00 - 17:30 No weekends required, with optional Saturday shifts Full manufacturer and dealer-specific training programmes Clear career development and promotion pathways On-site parking, employee discounts, and subsidised vehicle purchase plans Industry-leading bonus scheme with realistic OTE of 40,000 - 41,000 Duties as a Service Advisor: Attending to customers during vehicle drop-off and collection, ensuring high levels of customer service Accurately recording customer requests and communicating them effectively to the workshop team Providing regular updates to customers regarding vehicle progress throughout the day Costing additional work required and obtaining customer approval for extra repairs Preparing and presenting customer invoices and relevant paperwork Explaining work undertaken clearly to customers Promoting service products including service plans and extended warranties Managing customer appointments and prioritising workload efficiently Requirements: Prior experience as an automotive Service Advisor in a main dealer environment Knowledge of Pinnacle DMS is preferred but not essential, as training will be provided Excellent customer service and communication skills IT literacy and organisation skills Ability to upsell and maximise workshop revenue Focused on customer satisfaction Full UK Driving Licence, ideally clean Ability to work in a fast-paced, professional environment This Service Advisor role is ideal for skilled professionals looking for a dynamic working environment with attractive earning potential and clear career advancement opportunities. If you possess the relevant experience and are eager to join a reputable dealership, we encourage you to apply. Contact Rhys Woods, Automotive Recruitment Specialist at Perfect Placement covering Eastbourne and East Sussex today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Aug 19, 2026
Full time
We are recruiting on behalf of our client, a reputable automotive organisation based in Eastbourne, East Sussex, for the position of Service Advisor. This vacancy offers an excellent opportunity for experienced motor trade professionals seeking career progression within a well-established dealership. Key benefits: Basic salary up to 32,000 plus bonus incentives Monday to Friday working hours, 08:00 - 17:30 No weekends required, with optional Saturday shifts Full manufacturer and dealer-specific training programmes Clear career development and promotion pathways On-site parking, employee discounts, and subsidised vehicle purchase plans Industry-leading bonus scheme with realistic OTE of 40,000 - 41,000 Duties as a Service Advisor: Attending to customers during vehicle drop-off and collection, ensuring high levels of customer service Accurately recording customer requests and communicating them effectively to the workshop team Providing regular updates to customers regarding vehicle progress throughout the day Costing additional work required and obtaining customer approval for extra repairs Preparing and presenting customer invoices and relevant paperwork Explaining work undertaken clearly to customers Promoting service products including service plans and extended warranties Managing customer appointments and prioritising workload efficiently Requirements: Prior experience as an automotive Service Advisor in a main dealer environment Knowledge of Pinnacle DMS is preferred but not essential, as training will be provided Excellent customer service and communication skills IT literacy and organisation skills Ability to upsell and maximise workshop revenue Focused on customer satisfaction Full UK Driving Licence, ideally clean Ability to work in a fast-paced, professional environment This Service Advisor role is ideal for skilled professionals looking for a dynamic working environment with attractive earning potential and clear career advancement opportunities. If you possess the relevant experience and are eager to join a reputable dealership, we encourage you to apply. Contact Rhys Woods, Automotive Recruitment Specialist at Perfect Placement covering Eastbourne and East Sussex today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Customer Service Advisor Coalville, Leicestershire (LE67) £30,000 - £33,000 (Depending on experience) Full-Time, Permanent We are working with a well-established international business based in Coalville. They are currently expanding their team due to a steady increase in demand and are looking for someone reliable and customer-focused to join their Customer Service & Sales Support department. Reporting straight to the Sales Director, you will look after a specific portfolio of customer accounts. This isn t a standard call-centre role; it s a mix of account management, customer support, and essential day-to-day administration. What You ll Be Doing: Keeping on top of a shared customer inbox and replying to queries efficiently. Coordinating product samples for clients and putting together competitive quotes. Handing warm leads and successful quotes over to the internal sales team. Keeping the CRM/database accurate and up to date. Monitoring stock levels and pulling together basic reports for senior management. Pitching in to help the wider team when things get busy. What We Are Looking For: Experience: A solid background in administration or customer service, ideally from a fast-paced environment. Skills: Excellent communication skills, great attention to detail, and a comfortable working knowledge of CRMs/databases. Attitude: A genuine team player who adapts well to change and takes pride in looking after customers. If you have the right experience and want to join a stable business that genuinely treats its staff well, please apply with your CV today.
Aug 19, 2026
Full time
Customer Service Advisor Coalville, Leicestershire (LE67) £30,000 - £33,000 (Depending on experience) Full-Time, Permanent We are working with a well-established international business based in Coalville. They are currently expanding their team due to a steady increase in demand and are looking for someone reliable and customer-focused to join their Customer Service & Sales Support department. Reporting straight to the Sales Director, you will look after a specific portfolio of customer accounts. This isn t a standard call-centre role; it s a mix of account management, customer support, and essential day-to-day administration. What You ll Be Doing: Keeping on top of a shared customer inbox and replying to queries efficiently. Coordinating product samples for clients and putting together competitive quotes. Handing warm leads and successful quotes over to the internal sales team. Keeping the CRM/database accurate and up to date. Monitoring stock levels and pulling together basic reports for senior management. Pitching in to help the wider team when things get busy. What We Are Looking For: Experience: A solid background in administration or customer service, ideally from a fast-paced environment. Skills: Excellent communication skills, great attention to detail, and a comfortable working knowledge of CRMs/databases. Attitude: A genuine team player who adapts well to change and takes pride in looking after customers. If you have the right experience and want to join a stable business that genuinely treats its staff well, please apply with your CV today.
Join Our Team as a Customer Adviser! Are you passionate about providing exceptional customer service? Do you enjoy helping others and thrive in a dynamic environment? If so, we want YOU to be the face of our client's customer service team! Position: Customer Adviser Location: Stevenage (Fully On-Site) Working Pattern: Full Time (Shifts between 8:30 AM - 5:30 PM, with one Saturday approximately every 8-12 weeks) What You'll Do: As a Customer Adviser, you will be the first point of contact for Hertfordshire citizens and businesses eager to access council services. Your role will encompass: Handling diverse customer inquiries through telephone and e-Service channels Providing accurate advice and assistance with a friendly demeanour Logging customer requests efficiently and effectively Supporting the digitization of services to enhance user experience Ensuring compliance with agreed processes to maintain high standards of service delivery What We're Looking For: We seek individuals with a strong skill set, including: Excellent Communication Skills: Both verbal and written, with the ability to converse comfortably with the public Good Telephone Skills: A pleasant phone manner that promotes a positive customer interaction Customer Service Experience: Previous experience in a contact centre or customer-facing role is a plus! PC Literacy: Strong keyboard skills and comfort with technology Multi-Channel Proficiency: Familiarity with webchat and social media platforms for customer engagement Resilience: Ability to thrive in a fast-paced, high-pressure environment Key Responsibilities: Provide outstanding customer service to ensure a smooth customer care journey Capture and maintain accurate customer data with attention to detail Assess claims and respond to inquiries via electronic communication Collaborate with the team to achieve individual and group targets Requirements: Strong verbal and written English communication skills Ability to follow instructions and established processes Evidence of Access NI application number and cleared Access NI certificate Verified Right to Work documentation Why Join Us? At our client, you're not just an employee; you're a valued member of a diverse and inclusive workplace. With a supportive management team dedicated to your success, you will enjoy: A vibrant, engaging work environment Relaxing break areas to recharge Opportunities for professional growth and development If you're ready to make a difference and embark on an exciting career path, we want to hear from you! Click apply today and take the first step towards a fulfilling role as a Customer Adviser! Join us and be part of a team that believes in the power of excellent customer service! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 19, 2026
Contractor
Join Our Team as a Customer Adviser! Are you passionate about providing exceptional customer service? Do you enjoy helping others and thrive in a dynamic environment? If so, we want YOU to be the face of our client's customer service team! Position: Customer Adviser Location: Stevenage (Fully On-Site) Working Pattern: Full Time (Shifts between 8:30 AM - 5:30 PM, with one Saturday approximately every 8-12 weeks) What You'll Do: As a Customer Adviser, you will be the first point of contact for Hertfordshire citizens and businesses eager to access council services. Your role will encompass: Handling diverse customer inquiries through telephone and e-Service channels Providing accurate advice and assistance with a friendly demeanour Logging customer requests efficiently and effectively Supporting the digitization of services to enhance user experience Ensuring compliance with agreed processes to maintain high standards of service delivery What We're Looking For: We seek individuals with a strong skill set, including: Excellent Communication Skills: Both verbal and written, with the ability to converse comfortably with the public Good Telephone Skills: A pleasant phone manner that promotes a positive customer interaction Customer Service Experience: Previous experience in a contact centre or customer-facing role is a plus! PC Literacy: Strong keyboard skills and comfort with technology Multi-Channel Proficiency: Familiarity with webchat and social media platforms for customer engagement Resilience: Ability to thrive in a fast-paced, high-pressure environment Key Responsibilities: Provide outstanding customer service to ensure a smooth customer care journey Capture and maintain accurate customer data with attention to detail Assess claims and respond to inquiries via electronic communication Collaborate with the team to achieve individual and group targets Requirements: Strong verbal and written English communication skills Ability to follow instructions and established processes Evidence of Access NI application number and cleared Access NI certificate Verified Right to Work documentation Why Join Us? At our client, you're not just an employee; you're a valued member of a diverse and inclusive workplace. With a supportive management team dedicated to your success, you will enjoy: A vibrant, engaging work environment Relaxing break areas to recharge Opportunities for professional growth and development If you're ready to make a difference and embark on an exciting career path, we want to hear from you! Click apply today and take the first step towards a fulfilling role as a Customer Adviser! Join us and be part of a team that believes in the power of excellent customer service! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Join Our Team as a Customer Adviser! Are you passionate about providing exceptional customer service? Do you enjoy helping others and thrive in a dynamic environment? If so, we want YOU to be the face of our client's customer service team! Position: Customer Adviser Location: Stevenage (Fully On-Site) Working Pattern: Full Time (Shifts between 8:30 AM - 5:30 PM, with one Saturday approximately every 8-12 weeks) What You'll Do: As a Customer Adviser, you will be the first point of contact for Hertfordshire citizens and businesses eager to access council services. Your role will encompass: Handling diverse customer inquiries through telephone and e-Service channels Providing accurate advice and assistance with a friendly demeanour Logging customer requests efficiently and effectively Supporting the digitization of services to enhance user experience Ensuring compliance with agreed processes to maintain high standards of service delivery What We're Looking For: We seek individuals with a strong skill set, including: Excellent Communication Skills: Both verbal and written, with the ability to converse comfortably with the public Good Telephone Skills: A pleasant phone manner that promotes a positive customer interaction Customer Service Experience: Previous experience in a contact centre or customer-facing role is a plus! PC Literacy: Strong keyboard skills and comfort with technology Multi-Channel Proficiency: Familiarity with webchat and social media platforms for customer engagement Resilience: Ability to thrive in a fast-paced, high-pressure environment Key Responsibilities: Provide outstanding customer service to ensure a smooth customer care journey Capture and maintain accurate customer data with attention to detail Assess claims and respond to inquiries via electronic communication Collaborate with the team to achieve individual and group targets Requirements: Strong verbal and written English communication skills Ability to follow instructions and established processes Evidence of Access NI application number and cleared Access NI certificate Verified Right to Work documentation Why Join Us? At our client, you're not just an employee; you're a valued member of a diverse and inclusive workplace. With a supportive management team dedicated to your success, you will enjoy: A vibrant, engaging work environment Relaxing break areas to recharge Opportunities for professional growth and development If you're ready to make a difference and embark on an exciting career path, we want to hear from you! Click apply today and take the first step towards a fulfilling role as a Customer Adviser! Join us and be part of a team that believes in the power of excellent customer service! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 19, 2026
Contractor
Join Our Team as a Customer Adviser! Are you passionate about providing exceptional customer service? Do you enjoy helping others and thrive in a dynamic environment? If so, we want YOU to be the face of our client's customer service team! Position: Customer Adviser Location: Stevenage (Fully On-Site) Working Pattern: Full Time (Shifts between 8:30 AM - 5:30 PM, with one Saturday approximately every 8-12 weeks) What You'll Do: As a Customer Adviser, you will be the first point of contact for Hertfordshire citizens and businesses eager to access council services. Your role will encompass: Handling diverse customer inquiries through telephone and e-Service channels Providing accurate advice and assistance with a friendly demeanour Logging customer requests efficiently and effectively Supporting the digitization of services to enhance user experience Ensuring compliance with agreed processes to maintain high standards of service delivery What We're Looking For: We seek individuals with a strong skill set, including: Excellent Communication Skills: Both verbal and written, with the ability to converse comfortably with the public Good Telephone Skills: A pleasant phone manner that promotes a positive customer interaction Customer Service Experience: Previous experience in a contact centre or customer-facing role is a plus! PC Literacy: Strong keyboard skills and comfort with technology Multi-Channel Proficiency: Familiarity with webchat and social media platforms for customer engagement Resilience: Ability to thrive in a fast-paced, high-pressure environment Key Responsibilities: Provide outstanding customer service to ensure a smooth customer care journey Capture and maintain accurate customer data with attention to detail Assess claims and respond to inquiries via electronic communication Collaborate with the team to achieve individual and group targets Requirements: Strong verbal and written English communication skills Ability to follow instructions and established processes Evidence of Access NI application number and cleared Access NI certificate Verified Right to Work documentation Why Join Us? At our client, you're not just an employee; you're a valued member of a diverse and inclusive workplace. With a supportive management team dedicated to your success, you will enjoy: A vibrant, engaging work environment Relaxing break areas to recharge Opportunities for professional growth and development If you're ready to make a difference and embark on an exciting career path, we want to hear from you! Click apply today and take the first step towards a fulfilling role as a Customer Adviser! Join us and be part of a team that believes in the power of excellent customer service! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Senior Account Manager Manchester 35,000 - 45,000 Basic Salary + Uncapped OTE + Excellent Career Progression Aztrum Recruitment is partnering with a leading technology solutions provider that is helping businesses transform the way they use technology. Renowned for delivering innovative cloud, infrastructure, cyber security, and managed IT solutions, our client works with organisations of all sizes to improve efficiency, security, and long-term growth. This is an exciting opportunity for an experienced Senior Account Manager to join a high-performing sales team, taking ownership of key client relationships while identifying opportunities to grow existing accounts and maximise revenue. The Role As a Senior Account Manager, you'll be responsible for managing a portfolio of established clients, developing trusted relationships, and acting as a strategic advisor to help customers achieve their business goals through technology. Working closely with internal technical specialists and senior decision-makers, you'll identify opportunities to introduce additional services, deliver tailored solutions, and ensure clients receive an exceptional customer experience. Key Responsibilities Manage and develop a portfolio of existing business accounts. Build long-lasting relationships with key stakeholders and decision-makers. Identify upselling and cross-selling opportunities across the technology portfolio. Conduct regular account reviews to understand customer objectives and future requirements. Collaborate with technical and delivery teams to provide tailored IT solutions. Negotiate renewals, proposals, and commercial agreements. Consistently achieve and exceed sales and revenue targets. About You Previous experience in Account Management, IT Sales, MSP, VAR, or technology solutions. A proven track record of growing existing accounts and delivering revenue growth. Strong communication, negotiation, and relationship-building skills. Commercially minded with a consultative approach to sales. Self-motivated, organised, and driven by delivering outstanding customer service. What's on Offer 35,000 - 45,000 basic salary Uncapped commission structure with excellent earning potential Career progression within a growing technology business Ongoing training and professional development Supportive and collaborative working environment Company benefits package Interested? To find out more or apply, contact Kylie Richards at Aztrum Recruitment today. (url removed)
Aug 19, 2026
Full time
Senior Account Manager Manchester 35,000 - 45,000 Basic Salary + Uncapped OTE + Excellent Career Progression Aztrum Recruitment is partnering with a leading technology solutions provider that is helping businesses transform the way they use technology. Renowned for delivering innovative cloud, infrastructure, cyber security, and managed IT solutions, our client works with organisations of all sizes to improve efficiency, security, and long-term growth. This is an exciting opportunity for an experienced Senior Account Manager to join a high-performing sales team, taking ownership of key client relationships while identifying opportunities to grow existing accounts and maximise revenue. The Role As a Senior Account Manager, you'll be responsible for managing a portfolio of established clients, developing trusted relationships, and acting as a strategic advisor to help customers achieve their business goals through technology. Working closely with internal technical specialists and senior decision-makers, you'll identify opportunities to introduce additional services, deliver tailored solutions, and ensure clients receive an exceptional customer experience. Key Responsibilities Manage and develop a portfolio of existing business accounts. Build long-lasting relationships with key stakeholders and decision-makers. Identify upselling and cross-selling opportunities across the technology portfolio. Conduct regular account reviews to understand customer objectives and future requirements. Collaborate with technical and delivery teams to provide tailored IT solutions. Negotiate renewals, proposals, and commercial agreements. Consistently achieve and exceed sales and revenue targets. About You Previous experience in Account Management, IT Sales, MSP, VAR, or technology solutions. A proven track record of growing existing accounts and delivering revenue growth. Strong communication, negotiation, and relationship-building skills. Commercially minded with a consultative approach to sales. Self-motivated, organised, and driven by delivering outstanding customer service. What's on Offer 35,000 - 45,000 basic salary Uncapped commission structure with excellent earning potential Career progression within a growing technology business Ongoing training and professional development Supportive and collaborative working environment Company benefits package Interested? To find out more or apply, contact Kylie Richards at Aztrum Recruitment today. (url removed)
Job Title: Head of Strategy Job Description : Are you a strategic leader looking for the opportunity to build and shape a Strategy function from the ground up? We're seeking an experienced Head of Strategy to drive insight-led thinking across new business, client growth, and agency development. This is a rare opportunity to combine strategic leadership, client influence, and team development within a growing agency environment. County: Greater Manchester Location: Trafford Park Salary Range: 45,000 - 50,000 About the Company: Our client is a well-established integrated marketing agency that partners with brands to deliver impactful campaigns across media, digital, creative, events, and sponsorship. Known for its collaborative culture and insight-driven approach, the agency combines data, creativity, and strategic thinking to help clients achieve measurable commercial growth. About the Role: The Head of Strategy will play a pivotal leadership role within the business, responsible for establishing and leading the agency's strategic capability. Acting as a trusted advisor to clients and internal teams, you will develop insight-led strategies that underpin new business opportunities, existing client growth, and campaign effectiveness. This role combines strategic vision with hands-on delivery and offers the opportunity to build and develop a growing team. Key Responsibilities: Lead strategic development for new business pitches and client proposals. Develop integrated campaign strategies across ATL, digital, creative, events, and sponsorship channels. Analyse client performance data, market research, audience insights, and competitor activity to identify opportunities. Build audience personas, segmentation models, and positioning frameworks. Develop strategy presentations, campaign briefs, account reviews, and recommendation documents. Create messaging frameworks, campaign platforms, and brand positioning statements. Define campaign measurement frameworks and success criteria. Present strategic recommendations and facilitate workshops with senior client stakeholders. Work closely with Creative, Digital, Events, Media Planning & Buying, and Account Management teams to ensure strategic alignment. Deliver PCA reviews, QBRs, and strategic planning sessions. Manage and develop the existing Strategy Manager. Establish agency-wide strategic methodologies, processes, and toolkits. Build and scale the wider Strategy team as the business continues to grow. Skills and Expertise: Significant experience in strategy roles within an agency environment. Strong background across ATL, digital media, brand, and integrated campaign strategy. Proven success leading strategic development for new business pitches and client acquisition. Strong commercial acumen and ability to identify client growth opportunities. Experience translating insights and research into actionable strategic recommendations. Excellent analytical and problem-solving skills. Strong presentation, communication, and workshop facilitation abilities. Experience managing and developing strategists or small teams. Ability to influence senior stakeholders and confidently lead client-facing conversations. Strong understanding of consumer behaviour, audience segmentation, and market analysis. Experience across creative campaigns, media planning, and ideally events or sponsorship activity. Benefits: Supportive, collaborative agency culture Hybrid working (2 office / 3 home) Career growth opportunities Birthday off Generous holiday allowance Mental health support Half-day Friday on payday Fridays Annual agency-wide trip Quarterly team socials Strong work-life balance
Aug 19, 2026
Full time
Job Title: Head of Strategy Job Description : Are you a strategic leader looking for the opportunity to build and shape a Strategy function from the ground up? We're seeking an experienced Head of Strategy to drive insight-led thinking across new business, client growth, and agency development. This is a rare opportunity to combine strategic leadership, client influence, and team development within a growing agency environment. County: Greater Manchester Location: Trafford Park Salary Range: 45,000 - 50,000 About the Company: Our client is a well-established integrated marketing agency that partners with brands to deliver impactful campaigns across media, digital, creative, events, and sponsorship. Known for its collaborative culture and insight-driven approach, the agency combines data, creativity, and strategic thinking to help clients achieve measurable commercial growth. About the Role: The Head of Strategy will play a pivotal leadership role within the business, responsible for establishing and leading the agency's strategic capability. Acting as a trusted advisor to clients and internal teams, you will develop insight-led strategies that underpin new business opportunities, existing client growth, and campaign effectiveness. This role combines strategic vision with hands-on delivery and offers the opportunity to build and develop a growing team. Key Responsibilities: Lead strategic development for new business pitches and client proposals. Develop integrated campaign strategies across ATL, digital, creative, events, and sponsorship channels. Analyse client performance data, market research, audience insights, and competitor activity to identify opportunities. Build audience personas, segmentation models, and positioning frameworks. Develop strategy presentations, campaign briefs, account reviews, and recommendation documents. Create messaging frameworks, campaign platforms, and brand positioning statements. Define campaign measurement frameworks and success criteria. Present strategic recommendations and facilitate workshops with senior client stakeholders. Work closely with Creative, Digital, Events, Media Planning & Buying, and Account Management teams to ensure strategic alignment. Deliver PCA reviews, QBRs, and strategic planning sessions. Manage and develop the existing Strategy Manager. Establish agency-wide strategic methodologies, processes, and toolkits. Build and scale the wider Strategy team as the business continues to grow. Skills and Expertise: Significant experience in strategy roles within an agency environment. Strong background across ATL, digital media, brand, and integrated campaign strategy. Proven success leading strategic development for new business pitches and client acquisition. Strong commercial acumen and ability to identify client growth opportunities. Experience translating insights and research into actionable strategic recommendations. Excellent analytical and problem-solving skills. Strong presentation, communication, and workshop facilitation abilities. Experience managing and developing strategists or small teams. Ability to influence senior stakeholders and confidently lead client-facing conversations. Strong understanding of consumer behaviour, audience segmentation, and market analysis. Experience across creative campaigns, media planning, and ideally events or sponsorship activity. Benefits: Supportive, collaborative agency culture Hybrid working (2 office / 3 home) Career growth opportunities Birthday off Generous holiday allowance Mental health support Half-day Friday on payday Fridays Annual agency-wide trip Quarterly team socials Strong work-life balance
