1643 jobs found

Call Centre Team Leader Location: Salisbury Salary: £32000 per annum + Bonus Job Type: Full-Time, Permanent About the Role We are looking for an enthusiastic and experienced Call Centre Team Leader to join our growing customer operations team. This is an exciting opportunity for a motivated leader who is passionate about delivering outstanding customer service, developing high-performing teams, and driving operational excellence. As a Team Leader, you will be responsible for managing a team of customer service advisors, ensuring performance targets are achieved, and creating a positive and engaging working environment. Key Responsibilities Lead, motivate and develop a team of customer service advisors. Conduct regular one-to-one meetings, coaching sessions and performance reviews. Monitor KPIs including quality, productivity, customer satisfaction and attendance. Support recruitment, onboarding and training of new team members. Handle escalated customer queries and complaints professionally. Ensure compliance with company policies, procedures and regulatory requirements. Analyse performance data and identify opportunities for improvement. Drive employee engagement and contribute to a positive team culture. Collaborate with other departments to improve customer experience and operational efficiency. About You The ideal candidate will have: Previous experience in a Team Leader, Supervisor or similar leadership role within a call centre or customer service environment. Strong people management and coaching skills. Excellent communication and interpersonal abilities. Experience managing performance against targets and KPIs. Strong problem-solving and decision-making skills. Good organisational and time management capabilities. Proficiency with CRM systems and Microsoft Office applications. A positive, proactive and customer-focused approach. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Trainee Customer Advisor - Self Storage Salary: £27,053 + bonuses Are you ready to kickstart your career in customer service with a leading self-storage company? With a base salary of £27,053, plus bonus opportunities and fantastic benefits, this role offers an excellent chance for career growth and development. About the Role: As a Trainee Customer Advisor in our self-storage facility, you'll play a vital role in providing outstanding customer service. Whether you're engaging with customers face-to-face, handling phone inquiries, or assisting clients in their local area, your aim will be to build strong relationships and help customers find the perfect storage solutions. Key Responsibilities: Deliver exceptional customer service by assisting customers both over the phone and in person. Guide customers in choosing the right storage options that meet their needs. Ensure the facility runs smoothly and customers receive a high level of support. Highlight the unique benefits of our self-storage solutions and what makes our company stand out. Maintain a safe and compliant work environment, adhering to Health and Safety regulations. Support the team in contributing to a positive customer experience and facility reputation. What We're Looking For: Previous customer service experience is preferred, but not essential-we're happy to train the right candidate! Excellent communication skills for effective interactions with customers via phone and in person. A customer-focused attitude with a talent for understanding and meeting customer needs. Enthusiasm for the self-storage industry and a commitment to delivering excellent service. What's on Offer: A competitive base salary of £27,053. An appealing bonus scheme to reward your efforts. Staff discounts and additional perks. Opportunities for career advancement and professional development in the self-storage sector. If you're excited about making a positive impact in customer service, we'd love to hear from you. Apply today for the Trainee Customer Advisor role and start your journey with us!

Are you someone who enjoys talking to people, solving problems and building lasting relationships? Whether you are currently working in retail, hospitality, customer service, sales or another client-facing role, this could be the career opportunity you've been looking for! Insure Recruitment is delighted to be partnering with a highly respected, award-winning insurance broker business that is passionate about developing people. No previous insurance experience is required- full training, ongoing coaching and support to achieve industry-recognised qualifications are all provided. If you are ambitious, curious and enjoy helping others, we'd love to hear from you. The opportunity: As an Insurance Advisor, you'll become a trusted adviser to your clients, taking the time to understand their individual needs before recommending tailored insurance solutions. No two conversations are ever the same, making this a rewarding role for someone who enjoys variety, learning and making a genuine difference. This is a fully office-based role, Monday to Friday and there is a requirement to work 1 in 4 Saturdays 9 am-12 pm (time off provided in-lieu). You will receive comprehensive training from experienced professionals while building a long-term career within one of the UK's most respected insurance businesses. What you will be doing: Building strong relationships with new and existing clients. Understanding individual customer needs through meaningful conversations. Providing tailored insurance advice and solutions. Delivering outstanding customer service throughout the customer journey. Working collaboratively with a supportive and experienced team. Developing your technical knowledge through structured training and professional qualifications. About you: You will be someone who: Loves speaking with people and building genuine relationships. Enjoys finding solutions. Has excellent communication and listening skills. Thrives in a fast-paced, customer-focused environment. Has a positive attitude and a willingness to learn. Previous insurance experience isn't essential. If you have experience in sales, customer service, retail, banking, hospitality or another people-focused environment, we'd love to hear from you. An interest in specialist areas such as classic cars, motorcycles, marine, equestrian, campervans, motorhomes, fine art or similar hobbies would be a bonus, as passion often helps build stronger client relationships. Career progression: This organisation is committed to promoting from within. Many of today's managers and leaders began their careers as Insurance Advisors. You'll receive ongoing mentoring, structured development and support towards recognised insurance qualifications, giving you every opportunity to progress your career. Benefits include: Alongside a competitive salary, you'll enjoy an excellent benefits package including: 22 days annual leave plus bank holidays, increasing with service. Life assurance and income protection. Employer pension contributions. Healthcare Cash Plan. Discounted gym memberships. Technology purchase and car leasing schemes. Discounted insurance products. Hundreds of high street and lifestyle discounts. Professional training and funded industry qualifications. Why apply through Insure Recruitment? At Insure Recruitment, we believe careers are about people, not just CVs. We'll take the time to understand what you're looking for, guide you through the recruitment process and support you every step of the way. If you're looking to join a business that genuinely invests in its people and offers exceptional long-term career opportunities, please get in touch!

A leading Independent Financial Advisors are currently seeking to recruit a professional Financial Services Administrator to support their team. This is a fantastic opportunity to join a company that pride themselves on providing a dedicated and trusted service to their clients. The successful candidate will be fully responsible for providing efficient, compliant, and comprehensive technical, administrative support to the firm's Financial Consultants. Duties & responsibilities Include: Processing premium payments Answering the telephone, note and message taking, dealing with enquiries Creating new files. Maintaining accurate client and policy records through client management systems and associated IT solutions Liaising with third parties to obtain client valuations. Preparing illustrations for products, ready for advice team to present at client meetings. With the assistance of the financial advice team, prepare suitability reports, confirming advice and financial solutions to the customer Liaising with product providers and head office to maintain up to date product knowledge. Ensuring that all compliance procedures are adhered to Skills & Experience Required: Must have experience working in an IFA firm or Wealth Management experience Driven, with a 'can-do' attitude A high degree of accuracy and attention to deal Excellent organisational and planning skills with the ability to prioritise workloads Strong IT skills, including the use of MS Word, Excel & Outlook GCSE passes at grades B/Level 6 or above in English or Maths (or the equivalent) Benefits Include (subject to eligibility): Health & wellbeing programme Company events Additional leave Company pension Enhanced maternity and paternity leave Cycle to work scheme Life insurance Paid volunteer time Referral programme Hybrid working upon successful completion of a probationary period

The Role: Silcom Recruitment are recruiting on behalf of a well-established and highly regarded automotive business based in Poole. Our client is seeking an experienced Service Advisor to join their busy and friendly aftersales team. Operating within a long-established, family-run automotive business with an excellent reputation for customer service, this is a fantastic opportunity for a motivated and customer-focused individual to join a professional and supportive working environment. Working from a busy Service Centre, you will play a key role in ensuring customers receive a smooth, transparent and professional experience throughout their vehicle's service, MOT or repair journey. Responsibilities of a Service Advisor: Act as the main point of contact for customers throughout their vehicle's service, MOT or repair journey. Book vehicles into the workshop and coordinate appointments efficiently. Liaise closely with technicians and workshop colleagues to ensure work progresses smoothly and customers are kept informed. Provide clear and accurate estimates for servicing, maintenance and repair work. Explain any additional work identified and obtain customer authorisation where required. Prepare invoices and clearly explain completed work and associated costs to customers. Promote and upsell additional products, maintenance and services where appropriate. Manage customer expectations and provide regular updates regarding vehicle progress. Ensure a high standard of customer service is maintained from initial booking through to vehicle collection. Build and maintain positive working relationships with customers, technicians and colleagues across the business. The Package: Salary: £36,000 Basic + bonus - £40,000 OTE! Hours: Monday to Friday, 8:00am - 5:30pm or 8:30am - 6:00pm - No Weekends Don't worry if your CV isn't up to date - get in touch, and we can help with the rest

Alliance Data Protection Advisor Location: These positions can be based at Police Headquarters, Exeter, Devon, or Winfrith, Dorset, with the flexibility to work up to two days per week from home following the successful completion of the induction period (subject to a suitable home working environment). Salary: Grade 4 - Starts at £27,204 rising by yearly increments to a maximum of £29,859 per annum Vacancy Type: Permanent The closing date for applications is 17/08/2026, 12:00. About the role: Are you interested in information rights? Join our expanding Alliance Data Protection Team as one of three new Alliance Data Protection Advisors, supporting Devon & Cornwall Police and Dorset Police. This role supports the Alliance Data Protection and Information Sharing Manager in helping both Forces comply with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This is an excellent opportunity for someone who enjoys researching information, making sound decisions and providing high-quality customer service. You will play a key role in coordinating and processing Subject Access Requests (SARs) from receipt through to completion, ensuring responses are accurate, compliant and issued within statutory timescales. You will undertake research across multiple systems, work closely with departments across both Forces to gather and verify information, and provide advice to internal and external customers on data protection matters. There will be opportunities to contribute to awareness sessions and workshops, attend meetings across both Forces and develop your professional knowledge through relevant training and networking opportunities. We are looking for organised and detail-focused individuals with an awareness of the Data Protection Act 2018 and GDPR, with strong research and decision-making skills. You will be able to manage and prioritise your workload effectively, produce clear and well-structured written correspondence, and demonstrate confidence using Microsoft Office applications, including Word, Excel and PowerPoint. A formal qualification in Data Protection is desirable; however, candidates who do not currently hold a qualification should be willing to work towards the BCS Foundation Certificate in Data Protection which would be fully funded by the Force. Join us and help ensure that personal information is handled lawfully, fairly and transparently while supporting the vital work of policing across Devon, Cornwall and Dorset. What you get if you join us: If you work for us, you will get access to: A competitive salary with yearly increments. 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers). Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties. Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5). Company sick pay. Competitive local government pension scheme. Job related equipment, as required. Free onsite parking at many police sites throughout the counties. Access to Group insurance scheme (via salary sacrifice scheme). Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services. Development and training opportunities. Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need. Flexitime, with the ability to undertake your hours flexibly and in line with business need. Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan). To Apply If you feel you are a suitable candidate and would like to work for Devon and Cornwall Police, please click apply to be redirected to our website to complete your application.

Ready for more than "just a job"? Are you looking for a role where you're genuinely valued, supported, and rewarded for the work you do? This is your chance to join a business that truly puts its people first. Our client is an outstanding employer with a welcoming, inclusive culture and a reputation for going above and beyond for their team. Due to continued growth, they're now looking for a Collections Executive to join their friendly and supportive team. 1st year OTE £35K The Role As a Collections Executive, you'll play a vital role in helping customers regain control of their accounts while delivering excellent customer service every step of the way. Your day-to-day responsibilities will include: Making outbound calls to customers in arrears with their invoice payment , aiming to resolve matters in a single call, you calls will be on an auto dialler so you don't even have to think who to call next ! Handling inbound calls relating to overdue accounts and general customer enquiries Taking secure payments over the phone quickly and efficiently Issuing copy invoices, statements, and relevant documentation when required This is a people-focused role where empathy, communication, and problem-solving are key. What We're Looking For Ideally educated to graduate level (though this isn't essential) Confident communication skills with a strong customer-first mindset Calm, professional, and solutions-focused, even in challenging situations Previous experience in collections Rewards & Benefits Competitive salary plus monthly bonus - average £200 per month (typically ranging from £50-£600 depending on performance and business volumes) A genuinely supportive team culture with an employer that prioritises wellbeing Clear opportunities for career development and progression Recognition for your contribution and the chance to make a real impact 20 days annual leave plus 8 bank holidays Christmas to New Year shutdown Your birthday off Option to buy additional holiday Access to BHSF benefits including private medical appointments, mental health support, and death in service cover Ongoing training and clear progression pathways Team socials and long-service recognition Free on site parking and discounted travel options Amazing offices all air conditioned If you're motivated, customer-focused, and want to work somewhere you're treated as more than just a number, we'd love to hear from you. Apply now This position will also require a credit check and we will need a copy of your UK rights to work a selfie and a completed application Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.

Call Centre Manager Location: South Manchester Salary: £65000 - £77000 per annum + Bonus Job Type: Full-Time, Permanent About the Role We are seeking an experienced and driven Call Centre Manager to lead our customer operations team and deliver an outstanding customer experience. This is an exciting opportunity for a results-oriented leader with a strong background in contact centre management. You will be responsible for overseeing day-to-day operations, driving performance, developing managers and team leaders, and ensuring service excellence across all customer interactions. The successful candidate will have a passion for people leadership, operational efficiency, and continuous improvement. Key Responsibilities Lead and manage the overall performance of the contact centre operation. Develop, coach, and support Team Leaders and frontline advisors. Drive achievement of key performance indicators including service levels, quality, productivity, customer satisfaction, and employee engagement. Monitor and analyse operational performance data to identify trends and improvement opportunities. Manage workforce planning to ensure effective resource allocation and service delivery. Oversee recruitment, onboarding, training, and retention initiatives. Handle escalated customer issues and support effective complaint resolution. Ensure compliance with company policies, industry regulations, and data protection requirements. Build and maintain a positive, high-performing, customer-focused culture. Collaborate with senior leadership to implement strategic objectives and operational improvements. Manage departmental budgets and ensure cost-effective operations. Lead continuous improvement projects to enhance customer and employee experiences. About You To succeed in this role, you will have: Essential Previous experience as a Call Centre Manager, Contact Centre Manager, Operations Manager, or similar leadership role. Proven experience managing large customer service teams. Strong understanding of contact centre KPIs and performance management. Excellent leadership, coaching, and people development skills. Experience driving employee engagement and creating high-performing teams. Strong analytical and problem-solving abilities. Exceptional communication and stakeholder management skills. Experience using CRM and contact centre management systems. Strong organisational and planning capabilities. Desirable Experience managing hybrid or multi-site teams. Customer service or leadership qualifications. Experience within regulated industries. Knowledge of workforce management and quality assurance processes.

Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

AM Global are looking to recruit a number of Customer Service Advisors for our client based in Stockton on Tees. Please note this is a temporary contract, for around 3 months. Working hours between 8am and 6pm, Monday to Friday. 40 hours per week Duties will include: Dealing with incoming queries via telephone and email Liaising with departments for updates, to feedback to customer Speaking with customers with order updates and tracking details Providing customer service to customers via phone and telephone Using an in-house system to log information Monitoring and replying to emails Previous customer service experience is essential for the role.

Customer Service Advisor / Order Processor Location: Chelmsford - rural location- access to own vehicle is desired. Hours: Monday to Friday, 8:00am to 4:00pm, plus every other Saturday Salary: 12.80 an hour Contract: Temporary with the opportunity for a permanent contract Adecco are delighted to be recruiting for a Customer Service Advisor/ Order Processor on behalf of our client. This is an excellent opportunity to join a fast-paced, customer-focused business where no two days are the same. As the first point of contact for customers, you will play a key role in delivering an exceptional customer experience. Working within a busy customer service team, you will manage enquiries via email, phone, live chat and instant messaging, ensuring all customer queries are handled efficiently and professionally. Key Responsibilities Act as the first point of contact for customers, providing a professional and friendly service at all times. Manage a high volume of customer enquiries via email, telephone, live chat and instant messaging. Investigate and resolve customer queries relating to orders, deliveries, returns and products. Provide product information and recommendations to support customer needs. Handle customer complaints effectively, identifying suitable resolutions within company guidelines. Prioritise workload to ensure all enquiries are responded to within agreed service levels. Maintain accurate customer records and update internal systems accordingly. Ensure all customer data is handled confidentially and in accordance with GDPR regulations. Liaise with internal departments to resolve customer issues and provide timely updates. The Ideal Candidate Previous experience within a customer service or customer support role. Excellent written and verbal communication skills. Strong attention to detail and organisational skills. Ability to manage multiple tasks and prioritise effectively in a busy environment. Confident using Microsoft Office and customer service systems. Positive, proactive and customer-focused approach. Ability to remain calm and professional when handling complaints or challenging situations. What's on Offer Supportive team environment. Opportunity to develop customer service and communication skills. Immediate start available for the right candidate. If you are passionate about delivering excellent customer service and thrive in a fast-paced environment, we would love to hear from you. Apply today with your up-to-date CV. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Full time : Sales Apprenticeship Hourly rate: £11.55 Address: EE Contact centre, Stanford House Birchwood WA3 7TH Start your future with EE - Where your voice could be the start of something big - What's in it for you A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). Huge discounts off your Mobile and Broadband packages, starting at £10 a month. Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions. Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want. Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.

CCP are delighted to partner with a growing successful company who specialise in Debt Recovery and are a leader within their market. We're currently supporting them to recruit new Customer Service Advisors for their expanding specialist department at their Head Office in Truro. These roles will be office-based. As a Customer Service Advisors, you will be responsible for providing exceptional service by building strong relationships with customers, understanding their needs, and maintaining clear communication. You'll work closely with internal teams to ensure queries are resolved efficiently, customers receive accurate information, and every interaction reflects the company's commitment to excellence. Salary: £30,030 Bonus: Uncapped commission Hours: 37.5 Hours Per Week Monday to Friday, 9am to 5.30pm & required to work 1 in 4 Saturdays 9am to 1pm Start Date: ASAP Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives. What You'll Need: + Excellent professional communication skills with the ability to maintain customer relationships. + Strong personable skills for positive and successful outcomes. + Have attention to detail with updating customer records with an accurate details. + Confident and Resilient with handling empathic conversations. If you're looking for a role where you can help and guide your customers, your driven and can handle a busy working environment in a company with exciting growth plans , please apply today! This opportunity is being recruited for by CCP and is being managed by Dan Green. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours.

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for a technically strong Property & Casualty specialist to join our Business Insurance Underwriting Office team as a Regional Underwriting Officer. In this role you work with internal Underwriting teams to manage and implement underwriting standards across the UK. You'll build strong relationships with your Underwriting teams, using your expertise to act as a technical referral point. You'll coach and develop underwriting knowledge; supporting colleagues through training, courses, and technical guidance. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and participate in the development of long and short term underwriting strategies to effectively position BI Retail, regionally traded products to market the right products, programs and/or services to the right market segment through responsible underwriting decisions. Ensure Underwriting Controls including Cures and Audit are taken and promptly acted upon. Participate as an advisor / referral point to achieve responsible product development to ensure it is consistent with profit, growth and retention strategies. Participate in the strategic business planning activities for BI Retail & Small business both regionally and nationally that are designed to increase the presence in the market; retain the appropriate mix of business; and achieve overall growth and profit goals. Assist with the development and leveraging of broker/client relationships through a high level of visibility. Work tactically with brokers to ensure they have an appropriate level of understating of BI Retail goals and objectives. Provide underwriting leadership at regular regional underwriting meetings as appropriate. Develop and ensure effective utilisation of detailed monitoring standards to assess underwriting results and propose solutions Analyse local market needs and trends as they impact the regions marketing initiatives and provide competitor information to product and portfolio management staff. In conjunction with regional and branch management effectively mentor and coach development underwriting staff to ensure production, underwriting standards and profitability objectives are achieved. Develop and maintain relationships with internal resources (i.e. Risk Control, Claims, Operations, etc.) to ensure effective operation of underwriting and marketing decisions. Undertake any other reasonable duties. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's degree or higher education level. Previous proven track record of leading others at a senior underwriting level. Advanced level of proficiency required in the following. Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking. Advanced level of proficiency required in the following leadership competencies: Leading the Business including: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including:Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Leading Self including: Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness,Credibility and Seeks Opportunities to Learn. ACII qualification. What is a Must Have? ACII. Advanced experience of Property & Casualty Underwriting. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .

Start Date - 12.10.2026 Shift Pattern - Full Time (37.5hours) Start your future with EE - Where your voice could be the start of something big What's in it for you: A great starting salary of £22,527 rising to £26,738 after completion of the apprenticeship. Plus, an uncapped commission scheme. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months) Huge discounts off your Mobile and Broadband packages, starting at £10 a month Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions Discount codes to give out to friends and family Support to carve your own career path. We're passionate about helping our people grow the career they want Season Ticket Travel Loan - giving you the funds to pay for your travel to and from work up front Online GP: Access to a private GP 24/7 for you and your immediate family What you'll be doing: At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence. As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role. Why choose EE: You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here. Ready to make your mark? Apply now and let's start building your future.

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for a technically strong Property & Casualty specialist to join our Business Insurance Underwriting Office team as a Regional Underwriting Officer. In this role you work with internal Underwriting teams to manage and implement underwriting standards across the UK. You'll build strong relationships with your Underwriting teams, using your expertise to act as a technical referral point. You'll coach and develop underwriting knowledge; supporting colleagues through training, courses, and technical guidance. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Implement and participate in the development of long and short term underwriting strategies to effectively position BI Retail, regionally traded products to market the right products, programs and/or services to the right market segment through responsible underwriting decisions. Ensure Underwriting Controls including Cures and Audit are taken and promptly acted upon. Participate as an advisor / referral point to achieve responsible product development to ensure it is consistent with profit, growth and retention strategies. Participate in the strategic business planning activities for BI Retail & Small business both regionally and nationally that are designed to increase the presence in the market; retain the appropriate mix of business; and achieve overall growth and profit goals. Assist with the development and leveraging of broker/client relationships through a high level of visibility. Work tactically with brokers to ensure they have an appropriate level of understating of BI Retail goals and objectives. Provide underwriting leadership at regular regional underwriting meetings as appropriate. Develop and ensure effective utilisation of detailed monitoring standards to assess underwriting results and propose solutions Analyse local market needs and trends as they impact the regions marketing initiatives and provide competitor information to product and portfolio management staff. In conjunction with regional and branch management effectively mentor and coach development underwriting staff to ensure production, underwriting standards and profitability objectives are achieved. Develop and maintain relationships with internal resources (i.e. Risk Control, Claims, Operations, etc.) to ensure effective operation of underwriting and marketing decisions. Undertake any other reasonable duties. Perform other duties as assigned. What Will Our Ideal Candidate Have? Bachelor's degree or higher education level. Previous proven track record of leading others at a senior underwriting level. Advanced level of proficiency required in the following. Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking. Advanced level of proficiency required in the following leadership competencies: Leading the Business including: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing, Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation. Leading Others including:Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees. Leading Self including: Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness,Credibility and Seeks Opportunities to Learn. ACII qualification. What is a Must Have? ACII. Advanced experience of Property & Casualty Underwriting. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .

Business Development Lead| Remote | Permanent | £65,000 - £80,000 + Commission + Benefits Salary: £65,000 - £80,000 + Commission + Benefits Benefits: Performance-based commission structure, 27 days annual leave plus bank holidays, annual salary reviews, employer pension contribution, flexible home-based working and additional company benefits. Location: UK (Home-based with UK-wide travel and occasional overseas travel to European HQ) The Client: Our client is a specialist software and consultancy business with an established reputation for delivering Project Portfolio Management (PPM) solutions and advisory services to enterprise organisations. For over 16 years, they have built a strong reputation within their niche, working with blue chip clients on complex and business-critical initiatives. With a solid base of long-term customers and an ambitious growth strategy, they are now expanding into new sectors and increasing the adoption of their software solutions alongside their consulting services. The organisation is particularly well-established within the defence sector and is increasingly growing its presence across local and regional government, professional services and energy markets. Their customers range from mid-sized organisations with 200 employees through to major enterprises with workforces exceeding 10,000 employees. Initial engagements are often with PMO and project leadership teams, helping build business cases for senior business stakeholders and Heads of Projects. The Candidate: We are seeking an experienced and commercially driven Business Development professional who thrives in a consultative, solution-led sales environment. You will have experience selling enterprise software, IT solutions, consulting services or a combination of all three, and will be comfortable engaging with stakeholders ranging from PMOs and technical specialists through to senior executives and decision-makers. The ideal candidate will possess a strong understanding of consultative selling techniques and be able to challenge customer thinking, uncover business problems and position solutions that deliver measurable value. You will be highly motivated by developing new business opportunities while also identifying strategic cross-sell and upsell opportunities within existing customer accounts. You will be equally comfortable building relationships, managing lengthy sales cycles, preparing commercial proposals and maintaining a healthy pipeline of opportunities. A background in project management software, enterprise software, Microsoft technologies, consultancy services or solution sales would be highly advantageous. The Job: This is a senior Business Development role combining new business acquisition with strategic account growth. The successful candidate will inherit a portfolio of existing customer accounts, providing opportunities for account development, upselling and cross-selling, while also being responsible for driving new logo acquisition and Annual Recurring Revenue (ARR) growth. You will work closely with enterprise customers across a variety of sectors, identifying business challenges and demonstrating how the organisation's software solutions and consultancy services can help address them. Opportunities are generated through a combination of existing customer relationships, inbound enquiries, industry conferences and events, outbound marketing campaigns and targeted prospecting activities. The role requires a highly consultative approach, focusing on understanding customer objectives, developing business cases and building long-term trusted relationships. You will manage opportunities through the full sales life cycle, from initial engagement through to contract negotiation and close, while maintaining accurate forecasts and CRM records. During your first 6-12 months, your key focus will be building a strong pipeline of opportunities and successfully securing new logo business and ARR growth. Whilst the UK team has input into commercial direction, the broader product and strategic roadmap is driven by the organisation's European headquarters, requiring the successful candidate to balance local market requirements with wider business objectives. The position is predominantly focused on hands-on business development and account management activities, supported by an experienced UK team providing both sales and pre-sales support. Key Requirements: Proven experience selling enterprise software, IT solutions or consulting services. Demonstrable success in winning new business and generating recurring revenue. Experience developing and executing upsell and cross-sell strategies. Strong consultative sales approach, including experience applying Challenger Sales principles. Experience managing complex sales cycles involving multiple stakeholders. Strong relationship-building skills with the ability to influence senior decision-makers. Experience creating commercial proposals, business cases and customer presentations. Strong pipeline management, forecasting and CRM experience. Excellent communication, negotiation and presentation skills. Self-motivated and comfortable working in a home-based environment. Full UK driving licence and willingness to travel across the UK as required. Desirable Experience: Strategic account planning experience. Understanding of Project Portfolio Management (PPM) solutions or project management environments. Knowledge of Microsoft Project and Portfolio Management technologies. Understanding of market trends, competitive positioning and commercial strategy. Experience working within a consultancy, Microsoft Partner or enterprise software environment. What's on Offer: Opportunity to join a respected specialist organisation entering an exciting growth phase. A consultative sales environment focused on quality relationships rather than transactional selling. Support from an experienced UK-based sales, consulting and pre-sales team. Exposure to enterprise customers across defence, government, professional services and energy sectors. The chance to influence growth within a niche market-leading business with a strong reputation and loyal customer base. Flexible home-based working with occasional customer travel and the opportunity to visit the European headquarters 1-2 times per year. To apply for Business Development Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.