Office/Accounts Manager

We are recruiting for an experienced Office/Accounts Manager for an award winning landscape company based in the Rayleigh area. This is a varied role dealing with office management, accounts work and customer services. Salary 30,000 - 35,000 per annum. Experience in a similar role in landscape or construction type organisation would be an advantate. Typical duties will include:

• Responding to customer enquiries
• Preparing quotations and invoices
• Reconciling payments
• Payroll
• Chasing outstanding accounts
• Scheduling landscaping works, ordering materials, liaising with suppliers and subcontractors
• Supporting project administration, maintaining financial records, assisting with year-end accounts
• Resolving customer issues, preparing business correspondence
• Ensuring the office operates efficiently while providing ongoing support to the directors and project teams.

Professional Summary:

You will be responsible for overseeing the day-to-day operations of a successful landscaping company, including financial administration, customer service, project coordination, supplier management, business processes, and office management, ensuring the efficient delivery of projects and supporting continued business growth.

Prepare project documentation.

Schedule works and coordinate diaries.

Order materials and liaise with suppliers.

Monitor project progress and update clients where required.

Maintain project files and documentation.

Office Management

Oversee the day-to-day running of the office.

Develop and improve administrative systems and procedures.

Manage company records and filing systems.

Ensure documents are organised and compliant.

Support directors with administrative tasks.

Compliance & Business Support

Maintain company policies and documentation.

Ensure relevant records are kept up to date.

Assist with health & safety administration.

Support HR administration where required.

Coordinate insurance and other business documentation.

Marketing & Business Development

Assist with marketing activities and social media content.

Help prepare promotional materials.

Support customer follow-up and lead management.

Contribute ideas to improve business processes and customer experience.

Skills

Strong organisational and time management skills.

Excellent written and verbal communication.

High attention to detail.

Confident using Microsoft Office and business software.

Financial administration and bookkeeping experience.

Customer service focused.

Ability to prioritise a varied workload.

. Experience on Xero Accounting software an advantage

Problem-solving and decision-making skills.

Ability to work independently and as part of a team.

This is a permanent role office based. Salary 30-35k for Full time hours but may negotiate. For further information apply today or contact Kim Baker, ENS Recruitment Southend.