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BMR Solutions
Technical Facilities manager
BMR Solutions Severn Beach, Gloucestershire
Technical Facilities Manager Location: Severn Beach, Bristol Salary: Up to 60,000 + Excellent Benefits Package Job Type: Permanent An exciting opportunity has arisen for an experienced Technical Facilities Manager to join a highly advanced manufacturing business operating within a brand-new, state-of-the-art manufacturing facility in Severn Beach. Offering a salary of up to 60,000 plus an excellent benefits package, this is a rare opportunity to take ownership of the technical facilities function within a cutting-edge manufacturing environment, supporting advanced production, engineering laboratories and specialist cleanroom facilities. This is a pivotal leadership position responsible for ensuring the safe, reliable and efficient operation of critical infrastructure across manufacturing and engineering operations. You will lead the Facilities function, managing specialist contractors whilst developing an internal team, driving operational excellence, statutory compliance and continuous improvement. Please note that this role is specifically suited to candidates who have previously worked within complex manufacturing environments. Applicants must have previous experience supporting both cleanroom facilities and manufacturing shop floor operations. Applications from candidates without this background will unfortunately not be considered. The Role Reporting into the senior leadership team, you will have overall responsibility for the management of the site's technical facilities and engineering infrastructure, ensuring maximum reliability, compliance and business continuity. Responsibilities include: Providing technical leadership across all mechanical, electrical, HVAC, controls and life safety systems. Acting as the technical authority for engineering standards, safe systems of work, isolation procedures and engineering change control. Managing all critical building services including HVAC, cleanrooms, gas systems, water systems, electrical infrastructure and Building Management Systems (BMS). Developing and implementing Planned Preventative Maintenance (PPM) programmes alongside reliability-centred and condition-based maintenance strategies. Managing reactive maintenance and emergency works to minimise downtime. Leading technical incident investigations, root cause analysis and implementing corrective actions. Ensuring the resilience of critical infrastructure including HV/LV distribution, UPS systems, generators, chillers, boilers and life safety systems. Managing the CAFM system, ensuring accurate asset records, maintenance history and lifecycle planning. Identifying opportunities to improve efficiency, sustainability and operational performance. Cleanroom & Manufacturing Facilities Maintaining cleanroom performance in line with required classifications and ISO standards. Managing environmental monitoring and contamination control. Working closely with Engineering and Manufacturing teams to ensure facilities continue to support operational requirements. Ensuring critical systems remain fully operational to minimise production downtime. Contractor & Supplier Management Managing outsourced facilities providers across maintenance, security, cleaning and waste management. Establishing and monitoring Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Managing contractor performance and ensuring all work is completed safely and in accordance with site procedures. Driving value, performance and continuous improvement from supplier relationships. Asset Management & Budget Control Managing the Facilities budget. Supporting capital investment planning and infrastructure improvement projects. Developing long-term asset lifecycle plans. Maintaining accurate asset condition and criticality data. Supporting business continuity through effective infrastructure planning. Health, Safety & Compliance Working closely with the Health & Safety team to ensure compliance with Electricity at Work Regulations, PUWER, LOLER, PSSR, COSHH, DSEAR, HSG274/ACoP L8 and Fire Safety legislation. Owning facilities-related risk assessments, Permit-to-Work systems and Safe Systems of Work. Ensuring statutory inspections are completed and documented. Maintaining emergency response and contingency plans. Supporting internal, customer and external audits. Leadership Leading, developing and motivating the Facilities Team. Setting objectives, performance standards and development plans. Promoting a proactive, safety-first culture. Driving continuous improvement across the Facilities function. About You To be considered for this opportunity you must have previous experience as a Technical Facilities Manager, Facilities Manager or similar leadership position within a complex manufacturing environment. Previous experience working within cleanroom environments is essential. Previous experience supporting manufacturing shop floor operations is essential. Strong understanding of critical building services including HVAC, electrical infrastructure, gas systems, water systems and Building Management Systems. Experience developing Planned Preventative Maintenance programmes. Experience managing outsourced contractors and facilities service providers. Strong knowledge of engineering compliance and UK Health & Safety legislation. Experience managing facilities budgets and asset lifecycle planning. Experience leading and developing technical teams. Excellent communication and stakeholder management skills. A continuous improvement mindset with a focus on operational excellence. Desirable Degree qualified in Engineering, Facilities Management or a related discipline. Membership of IWFM, CIBSE or another relevant professional body. Experience within semiconductor, electronics, aerospace, pharmaceutical, medical device or other high-technology manufacturing sectors. Knowledge of sustainability and energy management initiatives. What's on Offer? Salary of up to 60,000. Excellent benefits package. Permanent opportunity. Work within a brand-new, state-of-the-art manufacturing facility. Join an innovative, technology-led manufacturing business at an exciting stage of growth. Opportunity to influence the development of a world-class manufacturing site. Excellent long-term career progression. Please note that applications will only be considered from candidates with previous experience working within complex manufacturing environments, including both cleanroom facilities and manufacturing shop floor operations. If you are looking for an opportunity to make a significant impact within a technically advanced manufacturing environment, we would be delighted to hear from you. BMR Solutions Ltd is committed to encouraging equality, diversity and inclusion throughout our recruitment processes. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We are committed to ensuring an inclusive and accessible recruitment process for every candidate. BMR Solutions Ltd operates as both a Recruitment Business and Recruitment Agency in accordance with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Aug 19, 2026
Full time
Technical Facilities Manager Location: Severn Beach, Bristol Salary: Up to 60,000 + Excellent Benefits Package Job Type: Permanent An exciting opportunity has arisen for an experienced Technical Facilities Manager to join a highly advanced manufacturing business operating within a brand-new, state-of-the-art manufacturing facility in Severn Beach. Offering a salary of up to 60,000 plus an excellent benefits package, this is a rare opportunity to take ownership of the technical facilities function within a cutting-edge manufacturing environment, supporting advanced production, engineering laboratories and specialist cleanroom facilities. This is a pivotal leadership position responsible for ensuring the safe, reliable and efficient operation of critical infrastructure across manufacturing and engineering operations. You will lead the Facilities function, managing specialist contractors whilst developing an internal team, driving operational excellence, statutory compliance and continuous improvement. Please note that this role is specifically suited to candidates who have previously worked within complex manufacturing environments. Applicants must have previous experience supporting both cleanroom facilities and manufacturing shop floor operations. Applications from candidates without this background will unfortunately not be considered. The Role Reporting into the senior leadership team, you will have overall responsibility for the management of the site's technical facilities and engineering infrastructure, ensuring maximum reliability, compliance and business continuity. Responsibilities include: Providing technical leadership across all mechanical, electrical, HVAC, controls and life safety systems. Acting as the technical authority for engineering standards, safe systems of work, isolation procedures and engineering change control. Managing all critical building services including HVAC, cleanrooms, gas systems, water systems, electrical infrastructure and Building Management Systems (BMS). Developing and implementing Planned Preventative Maintenance (PPM) programmes alongside reliability-centred and condition-based maintenance strategies. Managing reactive maintenance and emergency works to minimise downtime. Leading technical incident investigations, root cause analysis and implementing corrective actions. Ensuring the resilience of critical infrastructure including HV/LV distribution, UPS systems, generators, chillers, boilers and life safety systems. Managing the CAFM system, ensuring accurate asset records, maintenance history and lifecycle planning. Identifying opportunities to improve efficiency, sustainability and operational performance. Cleanroom & Manufacturing Facilities Maintaining cleanroom performance in line with required classifications and ISO standards. Managing environmental monitoring and contamination control. Working closely with Engineering and Manufacturing teams to ensure facilities continue to support operational requirements. Ensuring critical systems remain fully operational to minimise production downtime. Contractor & Supplier Management Managing outsourced facilities providers across maintenance, security, cleaning and waste management. Establishing and monitoring Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Managing contractor performance and ensuring all work is completed safely and in accordance with site procedures. Driving value, performance and continuous improvement from supplier relationships. Asset Management & Budget Control Managing the Facilities budget. Supporting capital investment planning and infrastructure improvement projects. Developing long-term asset lifecycle plans. Maintaining accurate asset condition and criticality data. Supporting business continuity through effective infrastructure planning. Health, Safety & Compliance Working closely with the Health & Safety team to ensure compliance with Electricity at Work Regulations, PUWER, LOLER, PSSR, COSHH, DSEAR, HSG274/ACoP L8 and Fire Safety legislation. Owning facilities-related risk assessments, Permit-to-Work systems and Safe Systems of Work. Ensuring statutory inspections are completed and documented. Maintaining emergency response and contingency plans. Supporting internal, customer and external audits. Leadership Leading, developing and motivating the Facilities Team. Setting objectives, performance standards and development plans. Promoting a proactive, safety-first culture. Driving continuous improvement across the Facilities function. About You To be considered for this opportunity you must have previous experience as a Technical Facilities Manager, Facilities Manager or similar leadership position within a complex manufacturing environment. Previous experience working within cleanroom environments is essential. Previous experience supporting manufacturing shop floor operations is essential. Strong understanding of critical building services including HVAC, electrical infrastructure, gas systems, water systems and Building Management Systems. Experience developing Planned Preventative Maintenance programmes. Experience managing outsourced contractors and facilities service providers. Strong knowledge of engineering compliance and UK Health & Safety legislation. Experience managing facilities budgets and asset lifecycle planning. Experience leading and developing technical teams. Excellent communication and stakeholder management skills. A continuous improvement mindset with a focus on operational excellence. Desirable Degree qualified in Engineering, Facilities Management or a related discipline. Membership of IWFM, CIBSE or another relevant professional body. Experience within semiconductor, electronics, aerospace, pharmaceutical, medical device or other high-technology manufacturing sectors. Knowledge of sustainability and energy management initiatives. What's on Offer? Salary of up to 60,000. Excellent benefits package. Permanent opportunity. Work within a brand-new, state-of-the-art manufacturing facility. Join an innovative, technology-led manufacturing business at an exciting stage of growth. Opportunity to influence the development of a world-class manufacturing site. Excellent long-term career progression. Please note that applications will only be considered from candidates with previous experience working within complex manufacturing environments, including both cleanroom facilities and manufacturing shop floor operations. If you are looking for an opportunity to make a significant impact within a technically advanced manufacturing environment, we would be delighted to hear from you. BMR Solutions Ltd is committed to encouraging equality, diversity and inclusion throughout our recruitment processes. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We are committed to ensuring an inclusive and accessible recruitment process for every candidate. BMR Solutions Ltd operates as both a Recruitment Business and Recruitment Agency in accordance with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Interface Recruitment
IT Systems & Support Engineer
Interface Recruitment Huddersfield, Yorkshire
Huddersfield 30,000 - 35,000 Office Based Permanent Looking for more than just another IT support role? We're recruiting on behalf of a long-established Yorkshire manufacturer looking to strengthen its internal IT team with the appointment of an experienced IT Systems & Support Engineer. This is far more than a traditional support role. The business has a clear long-term succession plan in place and is looking for someone with the ambition and technical capability to develop into a broader IT Operations role over the next two years, working alongside an experienced IT Manager before taking on increasing responsibility. If you're looking for genuine career progression rather than simply moving sideways, this is an excellent opportunity to build your career within a stable, growing manufacturing business. The Role Joining a small, close-knit IT team, you'll provide day-to-day technical support whilst becoming increasingly involved in infrastructure, networking, cyber security and operational IT. Alongside you will be an experienced Business Systems Analyst responsible for ERP, MRP and wider business applications, allowing this role to focus on the operational technology estate. You'll gain exposure to a wide range of technologies and projects whilst working closely with experienced colleagues who are committed to supporting your development. Key Responsibilities Provide 1st and 2nd line support across the business Support Microsoft 365, Entra ID, Intune and Windows environments Assist with Windows Server and Hyper-V administration Support networking, switching and firewall infrastructure Manage user accounts, devices and endpoint technologies Assist with backup, disaster recovery and cyber security Support telephony, CCTV and manufacturing technology Work with third-party suppliers Contribute to infrastructure improvements and IT projects Maintain technical documentation and procedures Technology Environment Microsoft 365 Entra ID (Azure AD) Intune Autopilot Windows Server Hyper-V SonicWall Microsoft Defender Networking & Switching Backup & Disaster Recovery CCTV ERP-integrated manufacturing systems We're Interested In You'll probably already be working as a: IT Systems Engineer IT Support Engineer Senior IT Support Engineer 2nd Line Engineer 3rd Line Engineer Systems Administrator Infrastructure Engineer Technical Support Engineer Manufacturing experience would be advantageous but isn't essential. More important is someone who enjoys learning, takes ownership of problems and wants to continue developing technically whilst progressing into a broader operational role. Why Apply? Genuine progression into an IT Operations position Structured succession planning over the next two years Broad technical exposure across infrastructure and operational technology Small team where your contribution is recognised Stable and successful manufacturing environment Opportunity to influence systems and processes Long-term career development Salary: 30,000 - 35,000 Location: Huddersfield (Office Based) Why this opportunity? Most IT support roles offer incremental progression. This role offers something much rarer. The business is investing in someone now, giving them the time to develop, learn the environment and build the knowledge needed to take on a much broader operational IT position in the future. If you're ambitious, technically curious and looking for your next long-term move, we'd love to hear from you.
Aug 19, 2026
Full time
Huddersfield 30,000 - 35,000 Office Based Permanent Looking for more than just another IT support role? We're recruiting on behalf of a long-established Yorkshire manufacturer looking to strengthen its internal IT team with the appointment of an experienced IT Systems & Support Engineer. This is far more than a traditional support role. The business has a clear long-term succession plan in place and is looking for someone with the ambition and technical capability to develop into a broader IT Operations role over the next two years, working alongside an experienced IT Manager before taking on increasing responsibility. If you're looking for genuine career progression rather than simply moving sideways, this is an excellent opportunity to build your career within a stable, growing manufacturing business. The Role Joining a small, close-knit IT team, you'll provide day-to-day technical support whilst becoming increasingly involved in infrastructure, networking, cyber security and operational IT. Alongside you will be an experienced Business Systems Analyst responsible for ERP, MRP and wider business applications, allowing this role to focus on the operational technology estate. You'll gain exposure to a wide range of technologies and projects whilst working closely with experienced colleagues who are committed to supporting your development. Key Responsibilities Provide 1st and 2nd line support across the business Support Microsoft 365, Entra ID, Intune and Windows environments Assist with Windows Server and Hyper-V administration Support networking, switching and firewall infrastructure Manage user accounts, devices and endpoint technologies Assist with backup, disaster recovery and cyber security Support telephony, CCTV and manufacturing technology Work with third-party suppliers Contribute to infrastructure improvements and IT projects Maintain technical documentation and procedures Technology Environment Microsoft 365 Entra ID (Azure AD) Intune Autopilot Windows Server Hyper-V SonicWall Microsoft Defender Networking & Switching Backup & Disaster Recovery CCTV ERP-integrated manufacturing systems We're Interested In You'll probably already be working as a: IT Systems Engineer IT Support Engineer Senior IT Support Engineer 2nd Line Engineer 3rd Line Engineer Systems Administrator Infrastructure Engineer Technical Support Engineer Manufacturing experience would be advantageous but isn't essential. More important is someone who enjoys learning, takes ownership of problems and wants to continue developing technically whilst progressing into a broader operational role. Why Apply? Genuine progression into an IT Operations position Structured succession planning over the next two years Broad technical exposure across infrastructure and operational technology Small team where your contribution is recognised Stable and successful manufacturing environment Opportunity to influence systems and processes Long-term career development Salary: 30,000 - 35,000 Location: Huddersfield (Office Based) Why this opportunity? Most IT support roles offer incremental progression. This role offers something much rarer. The business is investing in someone now, giving them the time to develop, learn the environment and build the knowledge needed to take on a much broader operational IT position in the future. If you're ambitious, technically curious and looking for your next long-term move, we'd love to hear from you.
Hall&Kay Fire Engineering
Business Development Manager - Fire Protection & Detection
Hall&Kay Fire Engineering City, London
Summary of Role Hall & Kay are a leading provider of complex fire protection and security solutions, committed to delivering innovative and reliable services to our customers. Due to strategic growth we are seeking a dynamic and experienced Business Development Manager to join our Team operating within the London & South East Area. You will be instrumental in growing the Fire Protection/Detection business by responding to opportunities, prospecting and generating new business from various sectors. Location: Your office base will be Third Floor, 18 King William Street, London, EC4N 7BP however we can offer hybrid working so your working week may involve a couple of days in the office, a couple of days working from home and 1 day on the road visiting clients. What you will be doing Identify and secure Fire business effectively from new and existing clients to achieve and exceed agreed sales targets. Respond and track effectively all allocated sales leads and prospects. Provide and maintain accurate forecasts, prospects lists / quote bank and sales status reports as required. Maintain a close working relationship with key customers, contractors, and other stakeholders. Adhere to all company processes, rules, regulations, and policies. Carry out any other sales duties as and when required by the management team. Achieve monthly and quarterly sales and activity targets. Manage a pipeline of outstanding quotations to ensure monthly targets are met. Target regional multiple site prospects within your defined geographical area. Accurately prepare and present contracts and associated paperwork to prospective clients. Attend all meetings, tele-appointment sessions and training courses deemed to be necessary by the Company. What we will need from you Proven Fire Detection/Protection sales experience. Technical, solution sales background. As a fire systems seller you will have a consultative sales approach and therefore a knowledge and understanding of fire detection/protection systems which is essential. PC Literacy with knowledge of Microsoft products. UK Driving License. Comprehensive knowledge of Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Risk Assessment Method Statement (RAMS). You must be articulate and literate, with excellent communication and listening skills to be able to influence across multifunctional divisions and stakeholders. You will be self-motivated and able to work under pressure. You will be customer focused and results/target driven achiever with endless enthusiasm and commitment. What you can expect in return Salary competitive and negotiable depending on relevant experience 25 days annual leave plus bank holidays Contributory Company pension scheme £5k Car allowance Life Assurance Company Funded Health Cash Plan OTE Bonus Hours: 36.5 hours per week (Monday to Thursday 8.45 -16.40, Friday 8.45 - 16.00. Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay. Company information At Hall & Kay, we deliver complex fire protection and security solutions. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built last relationships with some of the UK s most respected companies.
Aug 19, 2026
Full time
Summary of Role Hall & Kay are a leading provider of complex fire protection and security solutions, committed to delivering innovative and reliable services to our customers. Due to strategic growth we are seeking a dynamic and experienced Business Development Manager to join our Team operating within the London & South East Area. You will be instrumental in growing the Fire Protection/Detection business by responding to opportunities, prospecting and generating new business from various sectors. Location: Your office base will be Third Floor, 18 King William Street, London, EC4N 7BP however we can offer hybrid working so your working week may involve a couple of days in the office, a couple of days working from home and 1 day on the road visiting clients. What you will be doing Identify and secure Fire business effectively from new and existing clients to achieve and exceed agreed sales targets. Respond and track effectively all allocated sales leads and prospects. Provide and maintain accurate forecasts, prospects lists / quote bank and sales status reports as required. Maintain a close working relationship with key customers, contractors, and other stakeholders. Adhere to all company processes, rules, regulations, and policies. Carry out any other sales duties as and when required by the management team. Achieve monthly and quarterly sales and activity targets. Manage a pipeline of outstanding quotations to ensure monthly targets are met. Target regional multiple site prospects within your defined geographical area. Accurately prepare and present contracts and associated paperwork to prospective clients. Attend all meetings, tele-appointment sessions and training courses deemed to be necessary by the Company. What we will need from you Proven Fire Detection/Protection sales experience. Technical, solution sales background. As a fire systems seller you will have a consultative sales approach and therefore a knowledge and understanding of fire detection/protection systems which is essential. PC Literacy with knowledge of Microsoft products. UK Driving License. Comprehensive knowledge of Quality, Environmental Health and Safety directives including but not limited to PPE, Accident Reporting, Risk Assessment Method Statement (RAMS). You must be articulate and literate, with excellent communication and listening skills to be able to influence across multifunctional divisions and stakeholders. You will be self-motivated and able to work under pressure. You will be customer focused and results/target driven achiever with endless enthusiasm and commitment. What you can expect in return Salary competitive and negotiable depending on relevant experience 25 days annual leave plus bank holidays Contributory Company pension scheme £5k Car allowance Life Assurance Company Funded Health Cash Plan OTE Bonus Hours: 36.5 hours per week (Monday to Thursday 8.45 -16.40, Friday 8.45 - 16.00. Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay. Company information At Hall & Kay, we deliver complex fire protection and security solutions. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built last relationships with some of the UK s most respected companies.
Fidelity Integrated Systems
Service Administrator
Fidelity Integrated Systems St. Mary Cray, Kent
Service Administrator Full-Time Monday to Friday 08:00 - 17:00 Office Based - Orpington Reporting to: Service Operations Manager Join a Growing Industry Leader and Build a Career, Not Just a Job Are you an organised, proactive, and customer-focused administrator looking for a role where you can genuinely make an impact and develop your career? Fidelity Integrated Systems is an award-winning, NACOSS Gold and BAFE Fire Gold accredited provider of integrated security and fire solutions, delivering exceptional service exclusively to commercial clients across the UK. Due to continued growth, we are looking for an ambitious Service Administrator to join our friendly and supportive team in Orpington. As part of the Ranger Group, one of the UK's fastest-growing building services and compliance groups, you'll benefit from the security, resources, and career development opportunities that come with being part of a larger organisation while still enjoying Fidelity's family-oriented culture and close-knit team environment. This is an exciting opportunity for someone who wants more than a standard administration role. We are looking for individuals who want to learn, develop, contribute to a growing business, and progress within an organisation that actively invests in its people. Why Join Fidelity and the Ranger Group? At Fidelity, our people are at the heart of everything we do. We believe that when our employees thrive, our business thrives too. Employee Benefits Competitive salary (depending on experience) Private Medical Insurance Life Insurance Cover Company Pension Scheme 20-25 days annual leave plus Bank Holidays Option to purchase up to 5 additional days holiday Excellent career progression opportunities across the Ranger Group Ongoing training and personal development Employee wellbeing support Staff social events and team celebrations Join a business that genuinely values work-life balance, career growth, and employee wellbeing The Role As our Service Administrator, you'll play a vital role in supporting our expanding Service Department, helping to coordinate maintenance contracts, engineer schedules, planned preventative maintenance, reactive callouts, remedial works, and customer communications. This is a fast-paced and varied position where no two days are the same. You'll work closely with engineers, clients, suppliers, and management teams to ensure our service delivery remains exceptional. We're looking for someone who enjoys being organised, takes pride in delivering excellent customer service, and can confidently manage multiple priorities. Key Responsibilities Service Operations Support Work closely with the Service Operations Manager to ensure workloads are effectively planned and managed. Support the efficient running of the service department and help deliver outstanding customer service. Engineer Scheduling Coordinate and manage engineers' daily schedules. Allocate planned maintenance visits and reactive service calls. Ensure engineers have the information and resources required to complete works efficiently. Maintenance Contract Administration Manage service contract administration processes. Monitor maintenance schedules and ensure contractual obligations are met. Assist in achieving key company compliance and performance targets. Customer Service & Client Relationships Handle incoming calls and customer enquiries. Provide timely updates on service activities. Build strong relationships with clients, helping maintain high levels of customer satisfaction and contract retention. Simpro Administration Use the Simpro field service management platform to: Manage contracts and jobs Raise purchase orders Process invoices Update customer records Monitor service activities Accounts & Office Support Check sales and purchase invoices. Chase outstanding information and resolve invoice queries. Provide general office support and holiday cover where required. Compliance & Business Support Assist with maintaining RAMS, company procedures, and compliance documentation. Support company website and social media administration. Assist Directors and management teams with ad-hoc administrative projects. What We're Looking For Essential Attributes Excellent communication and interpersonal skills Strong organisational and time-management abilities Ability to prioritise workload and multitask effectively Proactive and solution-focused mindset High attention to detail Professional and approachable manner Customer-focused attitude Good Microsoft Office skills Desirable Experience using Simpro or similar field service management software (training can be provided) Previous experience within a service, engineering, facilities management, security, or maintenance environment Our Commitment to You We set high standards because we believe in helping our people achieve their full potential. You'll be challenged, supported, and empowered to succeed. In return for your hard work and commitment, we'll provide excellent rewards, outstanding benefits, continuous development opportunities, and a clear pathway for career progression. When the working day ends, we want you to have the time, financial security, wellbeing support, and work-life balance to enjoy life with your family and friends. Diversity & Inclusion Fidelity Integrated Systems and the Ranger Group are proud Equal Opportunities Employers. We are committed to creating a diverse, inclusive, and supportive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of age, disability, sex, sexual orientation, gender identity, race, ethnicity, religion or belief, pregnancy and maternity, or marital status. Join Fidelity and become part of the Ranger Group family, where your contribution is valued, your development is supported, and your future is full of opportunity. Apply today and take the next step in your career.
Aug 19, 2026
Full time
Service Administrator Full-Time Monday to Friday 08:00 - 17:00 Office Based - Orpington Reporting to: Service Operations Manager Join a Growing Industry Leader and Build a Career, Not Just a Job Are you an organised, proactive, and customer-focused administrator looking for a role where you can genuinely make an impact and develop your career? Fidelity Integrated Systems is an award-winning, NACOSS Gold and BAFE Fire Gold accredited provider of integrated security and fire solutions, delivering exceptional service exclusively to commercial clients across the UK. Due to continued growth, we are looking for an ambitious Service Administrator to join our friendly and supportive team in Orpington. As part of the Ranger Group, one of the UK's fastest-growing building services and compliance groups, you'll benefit from the security, resources, and career development opportunities that come with being part of a larger organisation while still enjoying Fidelity's family-oriented culture and close-knit team environment. This is an exciting opportunity for someone who wants more than a standard administration role. We are looking for individuals who want to learn, develop, contribute to a growing business, and progress within an organisation that actively invests in its people. Why Join Fidelity and the Ranger Group? At Fidelity, our people are at the heart of everything we do. We believe that when our employees thrive, our business thrives too. Employee Benefits Competitive salary (depending on experience) Private Medical Insurance Life Insurance Cover Company Pension Scheme 20-25 days annual leave plus Bank Holidays Option to purchase up to 5 additional days holiday Excellent career progression opportunities across the Ranger Group Ongoing training and personal development Employee wellbeing support Staff social events and team celebrations Join a business that genuinely values work-life balance, career growth, and employee wellbeing The Role As our Service Administrator, you'll play a vital role in supporting our expanding Service Department, helping to coordinate maintenance contracts, engineer schedules, planned preventative maintenance, reactive callouts, remedial works, and customer communications. This is a fast-paced and varied position where no two days are the same. You'll work closely with engineers, clients, suppliers, and management teams to ensure our service delivery remains exceptional. We're looking for someone who enjoys being organised, takes pride in delivering excellent customer service, and can confidently manage multiple priorities. Key Responsibilities Service Operations Support Work closely with the Service Operations Manager to ensure workloads are effectively planned and managed. Support the efficient running of the service department and help deliver outstanding customer service. Engineer Scheduling Coordinate and manage engineers' daily schedules. Allocate planned maintenance visits and reactive service calls. Ensure engineers have the information and resources required to complete works efficiently. Maintenance Contract Administration Manage service contract administration processes. Monitor maintenance schedules and ensure contractual obligations are met. Assist in achieving key company compliance and performance targets. Customer Service & Client Relationships Handle incoming calls and customer enquiries. Provide timely updates on service activities. Build strong relationships with clients, helping maintain high levels of customer satisfaction and contract retention. Simpro Administration Use the Simpro field service management platform to: Manage contracts and jobs Raise purchase orders Process invoices Update customer records Monitor service activities Accounts & Office Support Check sales and purchase invoices. Chase outstanding information and resolve invoice queries. Provide general office support and holiday cover where required. Compliance & Business Support Assist with maintaining RAMS, company procedures, and compliance documentation. Support company website and social media administration. Assist Directors and management teams with ad-hoc administrative projects. What We're Looking For Essential Attributes Excellent communication and interpersonal skills Strong organisational and time-management abilities Ability to prioritise workload and multitask effectively Proactive and solution-focused mindset High attention to detail Professional and approachable manner Customer-focused attitude Good Microsoft Office skills Desirable Experience using Simpro or similar field service management software (training can be provided) Previous experience within a service, engineering, facilities management, security, or maintenance environment Our Commitment to You We set high standards because we believe in helping our people achieve their full potential. You'll be challenged, supported, and empowered to succeed. In return for your hard work and commitment, we'll provide excellent rewards, outstanding benefits, continuous development opportunities, and a clear pathway for career progression. When the working day ends, we want you to have the time, financial security, wellbeing support, and work-life balance to enjoy life with your family and friends. Diversity & Inclusion Fidelity Integrated Systems and the Ranger Group are proud Equal Opportunities Employers. We are committed to creating a diverse, inclusive, and supportive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of age, disability, sex, sexual orientation, gender identity, race, ethnicity, religion or belief, pregnancy and maternity, or marital status. Join Fidelity and become part of the Ranger Group family, where your contribution is valued, your development is supported, and your future is full of opportunity. Apply today and take the next step in your career.
Rise Technical Recruitment Limited
Project Manager ( Construction / Building Services )
Rise Technical Recruitment Limited
Project Manager (Construction / Building Services) £50,000 + Specialist Training + Bonus + Overtime + Flexitime + Career Progression Oxford / Bedfordshire (Ideally located: Oxford, Bicester, Banbury, Abingdon, Aylesbury, Bedford, Milton Keynes, Luton & surrounding areas) Are you a Project Manager with a background in construction or building services, looking to take the next step in your career with a forward-thinking and growing company? This is a fantastic opportunity to join a well-established organisation at an exciting time of expansion within the fire & security sector. You'll play a pivotal role in delivering a range of innovative projects across Oxfordshire and Bedfordshire, while being part of a supportive, close-knit team that values your input and prioritises your development and work-life balance. In this role, you will oversee projects from initial planning through to successful completion, coordinating teams, managing timelines and budgets, and ensuring the highest standards are met throughout. You'll be a key point of contact for clients and internal teams, driving projects forward and ensuring smooth delivery across modern, well-equipped sites. This company is renowned for its strong reputation, long-serving workforce, and commitment to employee wellbeing, offering you not just a job, but a long-term, secure career with genuine progression opportunities. The Role Project Manager (Fire & Security Systems) End-to-end project delivery from planning to completion Managing budgets, timelines, and stakeholder communication Ongoing specialist training and clear career progression The Person Project Manager or similar background Experience within Construction / Building Services - ideally Fire & Security Strong organisational and communication skills Motivated to develop and build a long-term career within a growing company BBBH277253 To be considered for further roles, please click "Apply Now" or contact Tom at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 18, 2026
Full time
Project Manager (Construction / Building Services) £50,000 + Specialist Training + Bonus + Overtime + Flexitime + Career Progression Oxford / Bedfordshire (Ideally located: Oxford, Bicester, Banbury, Abingdon, Aylesbury, Bedford, Milton Keynes, Luton & surrounding areas) Are you a Project Manager with a background in construction or building services, looking to take the next step in your career with a forward-thinking and growing company? This is a fantastic opportunity to join a well-established organisation at an exciting time of expansion within the fire & security sector. You'll play a pivotal role in delivering a range of innovative projects across Oxfordshire and Bedfordshire, while being part of a supportive, close-knit team that values your input and prioritises your development and work-life balance. In this role, you will oversee projects from initial planning through to successful completion, coordinating teams, managing timelines and budgets, and ensuring the highest standards are met throughout. You'll be a key point of contact for clients and internal teams, driving projects forward and ensuring smooth delivery across modern, well-equipped sites. This company is renowned for its strong reputation, long-serving workforce, and commitment to employee wellbeing, offering you not just a job, but a long-term, secure career with genuine progression opportunities. The Role Project Manager (Fire & Security Systems) End-to-end project delivery from planning to completion Managing budgets, timelines, and stakeholder communication Ongoing specialist training and clear career progression The Person Project Manager or similar background Experience within Construction / Building Services - ideally Fire & Security Strong organisational and communication skills Motivated to develop and build a long-term career within a growing company BBBH277253 To be considered for further roles, please click "Apply Now" or contact Tom at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Gleeson Recruitment Group
2nd Line Technical Support Engineer
Gleeson Recruitment Group
We're partnering with a leading industrial service organisations to recruit a 2nd Line IT Technical Support Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working closely with the Scottish IT Manager and wider UK technology leadership team, you'll provide a mixture of operational support, infrastructure troubleshooting and project delivery. This is an excellent opportunity for someone who enjoys variety, autonomy and the chance to contribute to a business modernising its technology estate. You'll also collaborate with colleagues across the globe as part of a global support model and gain exposure to wider transformation initiatives planned across the group. Key Responsibilities Provide 2nd line support across multiple UK locations Troubleshoot and resolve hardware, software, network and user issues Support Microsoft 365, Active Directory / Entra ID and endpoint technologies Install, configure and maintain laptops, desktops, printers and peripheral devices Monitor and respond to alerts generated through support and monitoring platforms Escalate and collaborate with infrastructure, applications and security teams where required Maintain accurate documentation and ticket updates Participate in occasional out-of-hours support when necessary Travel to sites across Scotland and Northern England to provide hands-on support You'll gain exposure to a broad technology stack including: Microsoft 365 Active Directory / Entra ID Meraki Networking Fortinet Security MPLS & Managed Networks Sentinel One Ninja One Arctic Wolf Cloud and infrastructure technologies across the wider group Experience Required We're looking for someone with strong technical foundations, but equally important is the right attitude and approach. You will likely have: Previous experience in a 2nd Line Support Engineer position Strong troubleshooting skills across desktop, server and Microsoft technologies Experience supporting Microsoft 365 environments Knowledge of Active Directory and Entra ID Experience with antivirus, VPN and MFA technologies Exposure to remote monitoring and management tools Excellent communication and stakeholder management skills A proactive and self-sufficient approach to problem solving Full UK Driving Licence Desirable Networking experience (LAN/WAN, switching, routing or firewalls) Telecoms or VoIP support experience Experience supporting multi-site environments Exposure to infrastructure or transformation projects Why Join? Competitive Salary Hybrid and flexible working Overtime paid at 1.5x Mileage paid at 50p per mile Pension scheme 29 days annual leave including Bank Holidays Exposure to major technology transformation initiatives Opportunity to work with UK and Global technology teams Long-term career development within a growing organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Aug 18, 2026
Full time
We're partnering with a leading industrial service organisations to recruit a 2nd Line IT Technical Support Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working closely with the Scottish IT Manager and wider UK technology leadership team, you'll provide a mixture of operational support, infrastructure troubleshooting and project delivery. This is an excellent opportunity for someone who enjoys variety, autonomy and the chance to contribute to a business modernising its technology estate. You'll also collaborate with colleagues across the globe as part of a global support model and gain exposure to wider transformation initiatives planned across the group. Key Responsibilities Provide 2nd line support across multiple UK locations Troubleshoot and resolve hardware, software, network and user issues Support Microsoft 365, Active Directory / Entra ID and endpoint technologies Install, configure and maintain laptops, desktops, printers and peripheral devices Monitor and respond to alerts generated through support and monitoring platforms Escalate and collaborate with infrastructure, applications and security teams where required Maintain accurate documentation and ticket updates Participate in occasional out-of-hours support when necessary Travel to sites across Scotland and Northern England to provide hands-on support You'll gain exposure to a broad technology stack including: Microsoft 365 Active Directory / Entra ID Meraki Networking Fortinet Security MPLS & Managed Networks Sentinel One Ninja One Arctic Wolf Cloud and infrastructure technologies across the wider group Experience Required We're looking for someone with strong technical foundations, but equally important is the right attitude and approach. You will likely have: Previous experience in a 2nd Line Support Engineer position Strong troubleshooting skills across desktop, server and Microsoft technologies Experience supporting Microsoft 365 environments Knowledge of Active Directory and Entra ID Experience with antivirus, VPN and MFA technologies Exposure to remote monitoring and management tools Excellent communication and stakeholder management skills A proactive and self-sufficient approach to problem solving Full UK Driving Licence Desirable Networking experience (LAN/WAN, switching, routing or firewalls) Telecoms or VoIP support experience Experience supporting multi-site environments Exposure to infrastructure or transformation projects Why Join? Competitive Salary Hybrid and flexible working Overtime paid at 1.5x Mileage paid at 50p per mile Pension scheme 29 days annual leave including Bank Holidays Exposure to major technology transformation initiatives Opportunity to work with UK and Global technology teams Long-term career development within a growing organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
North-PB
Service Delivery Manager (Scotland)
North-PB
Job Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: PubliC Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. As the first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service Delivery Manager will own the client service relationship and oversee a range of activities to facilitate seamless service. A North Service Delivery Manager will be expected to maintain excellent customer relationships, a deep client understanding and technical awareness of key supported systems and be able to identify customer issues and needs and work with the business to resolve. Both an organisational and technical role, working alongside on-site and remote personnel to ensure the highest c-sat standards are achieved and maintained, and new business opportunities are identified and developed. Be a North brand ambassador. Responsibilities • Act as a main point of contact for select number of contracted service clients • Ensure processes and procedures are in place to support excellent service delivery and carry out regular reviews of these processes to ensure continuous improvement • Carry out regular service reviews (at intervals determined by the contract and ad hoc as required) and take responsibility for actions which arise • Liaise with business functions to monitor and measure service performance for each function in line with contract and client expectations • Provide the client with technical advice and guidance in line with supported systems • Take ownership of critical incidents and assist in coordination of all parties to ensure swift resolution • Manage improvement strategies with the client and action these • Supervise delivery of works and liaise with PMO to ensure delivery standards are maintained • Supervise call queues and ticket levels to ensure swift resolution and escalate any concerns • Account profitability, understanding the resources and costs required, and utilised, in the delivery of the contract • Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract • Contribute to a quarterly business review with large customers • Contribute to the implementation of Service Improvement Plans for jeopardy contracts Qualifications For development purposes the following knowledge, skills and experience are required. List of skills & experience. • Have worked in a Managed Service environment with working knowledge of Physical Security . • Technically aware of the technology stack for which North is delivering the managed service Physical security Systems . • Previous knowledge with Physical Security essential - CCTV, Access Control & Fire Systems . • Strong service management and planning skills. • Understand commercial issues. • Financial management awareness. • Good working knowledge of Microsoft applications e.g. Word, Excel, PowerPoint, etc. • Ability to manage a multi-skilled service delivery team both internal and via partners. • Excellent communication skills. • Ability to meet strict deadlines. • An awareness of ITIL V3 or V4 and ability to understand the full-service lifecycle. • Project Management experience and qualification, Prince 2 or equivalent would be an advantage.? • Ability to use data analytics to drive focus and service improvements. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Aug 18, 2026
Full time
Job Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: PubliC Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. As the first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service Delivery Manager will own the client service relationship and oversee a range of activities to facilitate seamless service. A North Service Delivery Manager will be expected to maintain excellent customer relationships, a deep client understanding and technical awareness of key supported systems and be able to identify customer issues and needs and work with the business to resolve. Both an organisational and technical role, working alongside on-site and remote personnel to ensure the highest c-sat standards are achieved and maintained, and new business opportunities are identified and developed. Be a North brand ambassador. Responsibilities • Act as a main point of contact for select number of contracted service clients • Ensure processes and procedures are in place to support excellent service delivery and carry out regular reviews of these processes to ensure continuous improvement • Carry out regular service reviews (at intervals determined by the contract and ad hoc as required) and take responsibility for actions which arise • Liaise with business functions to monitor and measure service performance for each function in line with contract and client expectations • Provide the client with technical advice and guidance in line with supported systems • Take ownership of critical incidents and assist in coordination of all parties to ensure swift resolution • Manage improvement strategies with the client and action these • Supervise delivery of works and liaise with PMO to ensure delivery standards are maintained • Supervise call queues and ticket levels to ensure swift resolution and escalate any concerns • Account profitability, understanding the resources and costs required, and utilised, in the delivery of the contract • Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract • Contribute to a quarterly business review with large customers • Contribute to the implementation of Service Improvement Plans for jeopardy contracts Qualifications For development purposes the following knowledge, skills and experience are required. List of skills & experience. • Have worked in a Managed Service environment with working knowledge of Physical Security . • Technically aware of the technology stack for which North is delivering the managed service Physical security Systems . • Previous knowledge with Physical Security essential - CCTV, Access Control & Fire Systems . • Strong service management and planning skills. • Understand commercial issues. • Financial management awareness. • Good working knowledge of Microsoft applications e.g. Word, Excel, PowerPoint, etc. • Ability to manage a multi-skilled service delivery team both internal and via partners. • Excellent communication skills. • Ability to meet strict deadlines. • An awareness of ITIL V3 or V4 and ability to understand the full-service lifecycle. • Project Management experience and qualification, Prince 2 or equivalent would be an advantage.? • Ability to use data analytics to drive focus and service improvements. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
RecruitmentRevolution.com
Senior 3rd Line IT Support Engineer - Good Energy MS Cloud MSP
RecruitmentRevolution.com Nechells, Birmingham
Some Engineers Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior 3rd Line Engineer Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working (3 Days Office / 2 Days Home) £40,000 - £50,000 DOE + Excellent Benefits Permanent Full Time Reporting to: Service Delivery Manager Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background / Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA Experience: At least five years experience in a senior 2nd Line or 3rd Line technical support role, ideally in an MSP or multi-customer environment. Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity This role bridges the gap between our Service Desk and Senior Architect. You'll take ownership of the most technically challenging support issues, using your experience to investigate thoroughly, make informed decisions and resolve problems wherever possible before specialist architectural support is required. Alongside hands-on technical work, you'll mentor engineers, improve technical standards and work closely with the Service Delivery Manager to continually strengthen our Managed Services operation. What You'll Be Doing • Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution. • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. • Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments. • Act as the senior escalation point for Service Desk engineers while mentoring and supporting their technical development. • Work closely with the Service Delivery Manager to improve service quality, technical standards and customer outcomes. • Produce clear technical documentation, contribute to knowledge sharing and support continuous service improvement. About You You'll already have built significant technical support experience, ideally within a Managed Service Provider or multi-customer environment, and be comfortable operating as the senior technical escalation point when complex issues arise. You're comfortable dealing with ambiguity, methodical in your troubleshooting and confident making technical decisions without immediately escalating every difficult issue. You'll likely bring: • At least 5 years' experience within a senior 2nd Line or 3rd Line technical support role, ideally within an MSP or multi-customer environment. •Strong experience within a 3rd Line Support role in an MSP environment. • Excellent Microsoft infrastructure knowledge including Windows Server, Active Directory and Microsoft 365. • Experience supporting Entra ID, Intune and Microsoft Defender. • Strong networking knowledge including DNS, DHCP, VPNs and firewalls. • Experience supporting VMware, Hyper-V or similar virtualisation platforms. • Experience using HaloPSA or another PSA platform. • Excellent customer communication and stakeholder management skills. • A structured, evidence-based approach to troubleshooting and documentation. What This Role Isn't This isn't a Project Engineer role or an Azure Architect position. We're looking for someone with broad Microsoft infrastructure experience who enjoys operational support, technical ownership and solving complex customer issues. A key part of the role is knowing when to resolve an issue yourself and when specialist architectural input is genuinely needed. Why Join Nexian? You'll join a growing Microsoft-focused Managed Services business where your technical expertise will genuinely influence how support is delivered. You'll enjoy: • Hybrid working following successful onboarding. • Company pension. • Ongoing Microsoft training and certification support. • Career development opportunities. • Exposure to modern Microsoft technologies. • A collaborative team where your ideas and expertise are valued. Your Experience May Include Senior 3rd Line Engineer, 3rd Line Support Engineer, Senior Infrastructure Engineer, Microsoft Support Engineer, Senior Systems Engineer, MSP Engineer, Infrastructure Support Engineer, Technical Support Engineer, Microsoft 365 Engineer, Cloud Support Engineer or Senior IT Engineer. Apply Now If you're looking for a role where technical ownership, customer impact and continuous improvement are valued as highly as technical expertise, we'd love to hear from you. Bring your Microsoft infrastructure experience, your MSP background and your passion for solving complex technical problems, and help us continue delivering exceptional Managed Services. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 18, 2026
Full time
Some Engineers Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior 3rd Line Engineer Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working (3 Days Office / 2 Days Home) £40,000 - £50,000 DOE + Excellent Benefits Permanent Full Time Reporting to: Service Delivery Manager Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background / Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA Experience: At least five years experience in a senior 2nd Line or 3rd Line technical support role, ideally in an MSP or multi-customer environment. Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity This role bridges the gap between our Service Desk and Senior Architect. You'll take ownership of the most technically challenging support issues, using your experience to investigate thoroughly, make informed decisions and resolve problems wherever possible before specialist architectural support is required. Alongside hands-on technical work, you'll mentor engineers, improve technical standards and work closely with the Service Delivery Manager to continually strengthen our Managed Services operation. What You'll Be Doing • Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution. • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. • Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments. • Act as the senior escalation point for Service Desk engineers while mentoring and supporting their technical development. • Work closely with the Service Delivery Manager to improve service quality, technical standards and customer outcomes. • Produce clear technical documentation, contribute to knowledge sharing and support continuous service improvement. About You You'll already have built significant technical support experience, ideally within a Managed Service Provider or multi-customer environment, and be comfortable operating as the senior technical escalation point when complex issues arise. You're comfortable dealing with ambiguity, methodical in your troubleshooting and confident making technical decisions without immediately escalating every difficult issue. You'll likely bring: • At least 5 years' experience within a senior 2nd Line or 3rd Line technical support role, ideally within an MSP or multi-customer environment. •Strong experience within a 3rd Line Support role in an MSP environment. • Excellent Microsoft infrastructure knowledge including Windows Server, Active Directory and Microsoft 365. • Experience supporting Entra ID, Intune and Microsoft Defender. • Strong networking knowledge including DNS, DHCP, VPNs and firewalls. • Experience supporting VMware, Hyper-V or similar virtualisation platforms. • Experience using HaloPSA or another PSA platform. • Excellent customer communication and stakeholder management skills. • A structured, evidence-based approach to troubleshooting and documentation. What This Role Isn't This isn't a Project Engineer role or an Azure Architect position. We're looking for someone with broad Microsoft infrastructure experience who enjoys operational support, technical ownership and solving complex customer issues. A key part of the role is knowing when to resolve an issue yourself and when specialist architectural input is genuinely needed. Why Join Nexian? You'll join a growing Microsoft-focused Managed Services business where your technical expertise will genuinely influence how support is delivered. You'll enjoy: • Hybrid working following successful onboarding. • Company pension. • Ongoing Microsoft training and certification support. • Career development opportunities. • Exposure to modern Microsoft technologies. • A collaborative team where your ideas and expertise are valued. Your Experience May Include Senior 3rd Line Engineer, 3rd Line Support Engineer, Senior Infrastructure Engineer, Microsoft Support Engineer, Senior Systems Engineer, MSP Engineer, Infrastructure Support Engineer, Technical Support Engineer, Microsoft 365 Engineer, Cloud Support Engineer or Senior IT Engineer. Apply Now If you're looking for a role where technical ownership, customer impact and continuous improvement are valued as highly as technical expertise, we'd love to hear from you. Bring your Microsoft infrastructure experience, your MSP background and your passion for solving complex technical problems, and help us continue delivering exceptional Managed Services. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
HSB Technical
Business Development Manager
HSB Technical
Position: Business Development Manager Job ID: (phone number removed) Location: Northwest Rate/Salary: £45,000 - £50,000 Basic + Commission Benefits: Company Benefits Package Type: Permanent, Full-Time HSB Technical Ltd is a specialist recruiter within the Fire & Security, Power & Propulsion and Shipbuilding sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Business Development Manager Typically, this person will be responsible for driving new business growth across the Northwest, developing long-term customer relationships, increasing recurring monitoring revenue, and promoting a comprehensive range of fire, security and monitoring solutions to installers and system integrators. Duties and responsibilities of the Business Development Manager will be: Drive new business growth through the acquisition of new installer and system integrator accounts. Increase product sales and recurring monitoring revenue across the region. Generate self-sourced sales opportunities through networking, referrals, canvassing and industry events. Develop existing customer accounts by identifying upselling and cross-selling opportunities. Promote a range of monitoring services including intruder alarm, fire alarm, CCTV monitoring and police response services. Build and maintain long-term relationships with key decision-makers through regular face-to-face customer meetings. Manage and maintain sales pipelines using the company CRM system. Work closely with internal technical and commercial teams to deliver tailored customer solutions. Support customers with the onboarding and transition of monitored services. Promote integrated hardware and monitoring solutions while keeping customers informed of new products and service enhancements. Qualifications and requirements for the Business Development Manager: Proven experience in a Business Development, Field Sales or Account Management role within the Fire & Security industry. Strong customer relationship management and business development skills. Excellent communication, negotiation and presentation abilities. Highly organised with excellent time management and attention to detail. Commercially minded with strong analytical and problem-solving skills. Proficient in Microsoft Office applications, including Excel, and CRM systems. Full UK driving licence. Working Hours & Package: Competitive basic salary of £45,000 - £50,000 (DOE). Uncapped commission structure. Company car or car allowance. Company pension scheme. Ongoing training and career development opportunities. Full-time, permanent position. Opportunity to join a growing, forward-thinking organisation with genuine career progression. This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
Aug 18, 2026
Full time
Position: Business Development Manager Job ID: (phone number removed) Location: Northwest Rate/Salary: £45,000 - £50,000 Basic + Commission Benefits: Company Benefits Package Type: Permanent, Full-Time HSB Technical Ltd is a specialist recruiter within the Fire & Security, Power & Propulsion and Shipbuilding sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Business Development Manager Typically, this person will be responsible for driving new business growth across the Northwest, developing long-term customer relationships, increasing recurring monitoring revenue, and promoting a comprehensive range of fire, security and monitoring solutions to installers and system integrators. Duties and responsibilities of the Business Development Manager will be: Drive new business growth through the acquisition of new installer and system integrator accounts. Increase product sales and recurring monitoring revenue across the region. Generate self-sourced sales opportunities through networking, referrals, canvassing and industry events. Develop existing customer accounts by identifying upselling and cross-selling opportunities. Promote a range of monitoring services including intruder alarm, fire alarm, CCTV monitoring and police response services. Build and maintain long-term relationships with key decision-makers through regular face-to-face customer meetings. Manage and maintain sales pipelines using the company CRM system. Work closely with internal technical and commercial teams to deliver tailored customer solutions. Support customers with the onboarding and transition of monitored services. Promote integrated hardware and monitoring solutions while keeping customers informed of new products and service enhancements. Qualifications and requirements for the Business Development Manager: Proven experience in a Business Development, Field Sales or Account Management role within the Fire & Security industry. Strong customer relationship management and business development skills. Excellent communication, negotiation and presentation abilities. Highly organised with excellent time management and attention to detail. Commercially minded with strong analytical and problem-solving skills. Proficient in Microsoft Office applications, including Excel, and CRM systems. Full UK driving licence. Working Hours & Package: Competitive basic salary of £45,000 - £50,000 (DOE). Uncapped commission structure. Company car or car allowance. Company pension scheme. Ongoing training and career development opportunities. Full-time, permanent position. Opportunity to join a growing, forward-thinking organisation with genuine career progression. This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
CPJ Recruitment
Business Development Manager
CPJ Recruitment City, Birmingham
Business Development Manage r Water Hygiene & Legionella Control Hard FM & NHS Salary: Up to £55,000 - £60,000 basic, flexible for the right industry background, plus commission as a percentage of sales, paid quarterly, high grade hybrid company car and private healthcare The Company A specialist manufacturer of water hygiene and infection prevention products, protecting against Legionella and other waterborne pathogens in healthcare facilities, care homes and public buildings. An established international business scaling its UK commercial team, working with NHS Trusts, private healthcare providers, hard FM contractors and water safety professionals. The Role Business Development Manager required to sell water hygiene and Legionella control solutions into major hard FM providers, including Mitie, Servest, CBRE, Equans, Vinci and Sodexo, alongside direct engagement with NHS Trusts, covering the whole of the UK. This is a field sales, new business role, not a people management role. Hunt and convert new business for water hygiene and Legionella control solutions across hard FM providers and NHS Trusts nationally Build relationships with estate managers, facilities managers and procurement teams Lead on producing tenders and framework submissions for water hygiene and water safety contracts Present technical and commercial water hygiene, Legionella control and compliance solutions Attend industry conferences, exhibitions and networking events across the water treatment and water safety sector Manage own pipeline and provide weekly activity reporting The Candidate Ideal candidates will have sold water hygiene, Legionella control, water treatment or water safety solutions into hard FM companies and/or the NHS. Candidates with a background selling other compliance led products, such as fire safety, security systems or lighting, into hard FM or the NHS are also encouraged to apply, as the procurement knowledge and network are highly transferable. Minimum 3 years commercial experience in water hygiene, Legionella control, water treatment or a related compliance/FM facing sector Existing network within hard FM (Mitie, Servest, CBRE, Equans, Vinci, Sodexo) and/or NHS Strong understanding of NHS procurement and framework processes Proven experience producing tenders and framework submissions Track record in new business development and territory management Full UK driving licence, willing to travel nationally The Package Basic salary up to £55,000, flexible for candidates from within the industry Commission paid as a percentage of sales, paid quarterly High grade hybrid company car 25 days holiday plus bank holiday Private healthcare Apply now if you have a background selling water hygiene, Legionella control or compliance solutions into hard FM or the NHS. Ref : CPJ1870
Aug 18, 2026
Full time
Business Development Manage r Water Hygiene & Legionella Control Hard FM & NHS Salary: Up to £55,000 - £60,000 basic, flexible for the right industry background, plus commission as a percentage of sales, paid quarterly, high grade hybrid company car and private healthcare The Company A specialist manufacturer of water hygiene and infection prevention products, protecting against Legionella and other waterborne pathogens in healthcare facilities, care homes and public buildings. An established international business scaling its UK commercial team, working with NHS Trusts, private healthcare providers, hard FM contractors and water safety professionals. The Role Business Development Manager required to sell water hygiene and Legionella control solutions into major hard FM providers, including Mitie, Servest, CBRE, Equans, Vinci and Sodexo, alongside direct engagement with NHS Trusts, covering the whole of the UK. This is a field sales, new business role, not a people management role. Hunt and convert new business for water hygiene and Legionella control solutions across hard FM providers and NHS Trusts nationally Build relationships with estate managers, facilities managers and procurement teams Lead on producing tenders and framework submissions for water hygiene and water safety contracts Present technical and commercial water hygiene, Legionella control and compliance solutions Attend industry conferences, exhibitions and networking events across the water treatment and water safety sector Manage own pipeline and provide weekly activity reporting The Candidate Ideal candidates will have sold water hygiene, Legionella control, water treatment or water safety solutions into hard FM companies and/or the NHS. Candidates with a background selling other compliance led products, such as fire safety, security systems or lighting, into hard FM or the NHS are also encouraged to apply, as the procurement knowledge and network are highly transferable. Minimum 3 years commercial experience in water hygiene, Legionella control, water treatment or a related compliance/FM facing sector Existing network within hard FM (Mitie, Servest, CBRE, Equans, Vinci, Sodexo) and/or NHS Strong understanding of NHS procurement and framework processes Proven experience producing tenders and framework submissions Track record in new business development and territory management Full UK driving licence, willing to travel nationally The Package Basic salary up to £55,000, flexible for candidates from within the industry Commission paid as a percentage of sales, paid quarterly High grade hybrid company car 25 days holiday plus bank holiday Private healthcare Apply now if you have a background selling water hygiene, Legionella control or compliance solutions into hard FM or the NHS. Ref : CPJ1870
Ranger Services Holdings Limited
Business Development Manager - Fire and Security
Ranger Services Holdings Limited Fairford, Gloucestershire
Business Development Manager Fire & Security Location: Gloucestershire and Surrounding Areas Salary: £40,000 £50,000 Basic Salary (OTE £80,000) + Commission & Benefits Reporting To: Senior Management Join CIA Fire & Security Part of The Ranger Group An exciting opportunity has arisen for an experienced and ambitious Business Development Manager to join CIA Fire & Security, part of The Ranger Group click apply for full job details
Aug 18, 2026
Full time
Business Development Manager Fire & Security Location: Gloucestershire and Surrounding Areas Salary: £40,000 £50,000 Basic Salary (OTE £80,000) + Commission & Benefits Reporting To: Senior Management Join CIA Fire & Security Part of The Ranger Group An exciting opportunity has arisen for an experienced and ambitious Business Development Manager to join CIA Fire & Security, part of The Ranger Group click apply for full job details
Syncro Fire & Security
Business Development Manager
Syncro Fire & Security
Role Overview Step into a high-growth, forward-thinking environment with Synco Fire and Security, part of the respected Ranger Group , as our next Regional Business Development Manager. This field-based role offers you the chance to take full ownership of a key region South East, Midlands, or North West and play a crucial role in driving recurring revenue across a thriving portfolio. We re looking for someone with the drive, determination, and ambition to succeed within a company that genuinely values its people. At Synco, your hard work isn t just noticed, it s appreciated, celebrated, and rewarded generously. You ll be joining a team where commitment is recognised, success is shared, and your contribution truly matters. If you re ready to grow with a business that invests in you as much as you invest in them, this is your opportunity to make a real impact. You ll be responsible for winning new maintenance contracts, converting existing installations into service agreements, and securing competitor takeovers across a wide range of fire and security systems. With the freedom to manage your territory and the support of a collaborative team, this role offers the perfect blend of autonomy, challenge, and reward. If you re ambitious, commercially sharp, and motivated by uncapped earning potential, this is a fantastic opportunity to accelerate your career within the Ranger Group. Key Responsibilities Territory Sales Growth Develop and deliver a strategic plan to grow service contract revenue across your region Target commercial, residential, FM, and public-sector clients Actively pursue and win competitor contract takeovers New Business Development Identify opportunities within both existing installed systems and new prospects Conduct site surveys to scope maintenance requirements Prepare accurate, competitive quotations Secure new service agreements in line with monthly and quarterly targets Account Development Manage and grow a portfolio of customers within your territory Increase contract value through upselling additional systems, coverage, and monitoring Maintain strong, proactive relationships to support long-term retention Pipeline & Reporting Maintain a healthy, accurate sales pipeline Forecast monthly and quarterly performance Report activity, wins, and risks to management Operational Handover Ensure smooth, accurate handover of new contracts to service teams Support onboarding and resolve any early-stage issues Assist with contract renewals where required Key Targets / KPIs Monthly new contract sales Recurring Monthly Revenue (RMR) growth Number of new contracts secured Quote-to-order conversion rate Customer retention within the region Required Experience Field-based sales experience within the fire & security industry Proven success selling service or maintenance contracts Strong understanding of fire alarms, CCTV, access control, and intruder systems Experience conducting site surveys and preparing quotations Full UK driving licence Skills & Attributes Excellent territory management and self-discipline Confident engaging with FM companies, property managers, and business owners Strong commercial awareness and pricing judgement Ability to balance new business generation with account management Resilient, proactive, and target-driven Desirable Knowledge of UK compliance standards (BS 5839, NSI/SSAIB, BAFE) Experience selling monitoring (ARC) and service upgrades Existing network within the region Benefits Package Competitive base salary £45K - £50K + uncapped commission Pension scheme and employee benefits Car allowance + paid mileage Private health insurance Life insurance Employee Assistance Program 25 days annual leave + bank holidays (option to buy additional days) Clear career progression within a fast-growing Group Supportive, collaborative team culture Success Profile Builds a strong, active pipeline quickly Regularly secures competitor contract takeovers Delivers consistent monthly RMR growth Maintains exceptional customer retention across the region Equal Opportunities Statement As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger.
Aug 15, 2026
Full time
Role Overview Step into a high-growth, forward-thinking environment with Synco Fire and Security, part of the respected Ranger Group , as our next Regional Business Development Manager. This field-based role offers you the chance to take full ownership of a key region South East, Midlands, or North West and play a crucial role in driving recurring revenue across a thriving portfolio. We re looking for someone with the drive, determination, and ambition to succeed within a company that genuinely values its people. At Synco, your hard work isn t just noticed, it s appreciated, celebrated, and rewarded generously. You ll be joining a team where commitment is recognised, success is shared, and your contribution truly matters. If you re ready to grow with a business that invests in you as much as you invest in them, this is your opportunity to make a real impact. You ll be responsible for winning new maintenance contracts, converting existing installations into service agreements, and securing competitor takeovers across a wide range of fire and security systems. With the freedom to manage your territory and the support of a collaborative team, this role offers the perfect blend of autonomy, challenge, and reward. If you re ambitious, commercially sharp, and motivated by uncapped earning potential, this is a fantastic opportunity to accelerate your career within the Ranger Group. Key Responsibilities Territory Sales Growth Develop and deliver a strategic plan to grow service contract revenue across your region Target commercial, residential, FM, and public-sector clients Actively pursue and win competitor contract takeovers New Business Development Identify opportunities within both existing installed systems and new prospects Conduct site surveys to scope maintenance requirements Prepare accurate, competitive quotations Secure new service agreements in line with monthly and quarterly targets Account Development Manage and grow a portfolio of customers within your territory Increase contract value through upselling additional systems, coverage, and monitoring Maintain strong, proactive relationships to support long-term retention Pipeline & Reporting Maintain a healthy, accurate sales pipeline Forecast monthly and quarterly performance Report activity, wins, and risks to management Operational Handover Ensure smooth, accurate handover of new contracts to service teams Support onboarding and resolve any early-stage issues Assist with contract renewals where required Key Targets / KPIs Monthly new contract sales Recurring Monthly Revenue (RMR) growth Number of new contracts secured Quote-to-order conversion rate Customer retention within the region Required Experience Field-based sales experience within the fire & security industry Proven success selling service or maintenance contracts Strong understanding of fire alarms, CCTV, access control, and intruder systems Experience conducting site surveys and preparing quotations Full UK driving licence Skills & Attributes Excellent territory management and self-discipline Confident engaging with FM companies, property managers, and business owners Strong commercial awareness and pricing judgement Ability to balance new business generation with account management Resilient, proactive, and target-driven Desirable Knowledge of UK compliance standards (BS 5839, NSI/SSAIB, BAFE) Experience selling monitoring (ARC) and service upgrades Existing network within the region Benefits Package Competitive base salary £45K - £50K + uncapped commission Pension scheme and employee benefits Car allowance + paid mileage Private health insurance Life insurance Employee Assistance Program 25 days annual leave + bank holidays (option to buy additional days) Clear career progression within a fast-growing Group Supportive, collaborative team culture Success Profile Builds a strong, active pipeline quickly Regularly secures competitor contract takeovers Delivers consistent monthly RMR growth Maintains exceptional customer retention across the region Equal Opportunities Statement As an equal opportunities employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger.
North-PB
Lead Programme Technical Engineer
North-PB
Job Title: Lead Programme Technical Engineer Location: UK-City of London UK-Surrey-Camberley Salary: Competitive Type: Permanent Sector: Public Sector Job Description The Lead Programme Technical Engineer is responsible for owning and delivering all aspects of technical solution delivery for North Public Services key customers. The Lead Programme Engineer plays a key role in delivering the company s safety and security technology solutions and services working with North Technical Consultants & Design Authorities to ensure customer objectives are met and exceeded on both projects and service delivery. Their primary objective is to ensure that projects are completed efficiently, in compliance with the technical specification, within budget, and according to specified deadlines, overseeing all aspects of a project engineering works, Server and infrastructure mobilisation and maintenance, Triage of all service tickets, management of the day to day field service engineering to ensure efficient resolution to faults and service requirements, and serve as the main technical point of contact for stakeholders and team members. This role will report to the Programme Manager and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning. KEY RESPONSIBILITIES: Project Planning & Delivery Collaborate with customers and North teams to deliver solutions that address business challenges. Define and deliver project scope, objectives, plans, timelines, and deliverables with stakeholders. Identify and coordinate required resources, including personnel, equipment, and materials. Lead project kick-off activities, ensuring clear communication of objectives, roles, and responsibilities. Oversee technical installation, system programming, commissioning, and customer training. Service Delivery Ensure customer infrastructure is maintained through effective patching, updates, and ongoing support. Manage fault triage processes, coordinating timely attendance and resolution by Field Service Engineers. Oversee engineer performance to ensure efficient and cost-effective maintenance of customer assets. Support ongoing technical training and development of Field Service Engineers. Resource & Risk Management Allocate and manage resources to ensure projects and services are delivered on time and within budget. Coordinate with Programme, Project, and Resource Managers to secure required personnel. Identify, assess, and mitigate project risks, implementing contingency plans where required. Stakeholder Management & Communication Act as the primary technical contact for project and service-related activities. Maintain effective communication between customers, stakeholders, and delivery teams. Provide regular progress updates, status reports, and briefings to stakeholders and senior management. Quality, Budget & Change Control Ensure deliverables meet agreed quality standards through regular reviews and audits. Support budget management, cost forecasting, and identification of cost-saving opportunities. Manage scope, schedule, and requirement changes through formal change control processes. Leadership & Team Development Provide leadership and direction to project and service teams, promoting collaboration and accountability. Set clear objectives and support team members in achieving project and service goals. Encourage continuous improvement and professional development. Project Close-Out Ensure successful project completion, stakeholder sign-off, and delivery of all agreed outputs. Conduct lessons learned reviews and capture best practices for future projects. Site Management & Health & Safety Support effective site management, ensuring safe and productive working environments. Enforce health and safety requirements, including RAMS, site-specific plans, and compliance standards. Manage site logistics, temporary works, inspections, and audits, addressing any issues promptly. Copilot said: Qualifications & Experience Ideally qualified to diploma level. Strong understanding of network infrastructure, including firewalls, core, distribution, and edge switches supporting integrated security solutions. Experience with virtual environments such as Microsoft Hyper-V and VMware. Proven expertise delivering complex integrated security solutions, including Gallagher, Genetec, Lenel, Veracity, and Milestone. Experienced with enterprise-grade VMS and Access Control platforms, particularly Genetec and Milestone, and integrating multiple systems into a single management platform. Demonstrated success delivering technical projects of varying size and complexity. Skills & Knowledge Strong leadership, communication, and stakeholder management skills. Proficient with project management tools such as Microsoft Project. Excellent planning, organisation, and multitasking abilities. Strong analytical and problem-solving skills. Working knowledge of risk, quality, and change management principles. Understanding of Health & Safety, environmental, quality, and industry compliance requirements. Adaptable, resilient, and committed to continuous professional development. Certifications & Requirements Genetec and Gallagher certifications preferred. Enhanced DBS clearance required. NPPV3 or SC clearance may be required for certain public sector environments. Full UK driving licence essential. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Aug 15, 2026
Full time
Job Title: Lead Programme Technical Engineer Location: UK-City of London UK-Surrey-Camberley Salary: Competitive Type: Permanent Sector: Public Sector Job Description The Lead Programme Technical Engineer is responsible for owning and delivering all aspects of technical solution delivery for North Public Services key customers. The Lead Programme Engineer plays a key role in delivering the company s safety and security technology solutions and services working with North Technical Consultants & Design Authorities to ensure customer objectives are met and exceeded on both projects and service delivery. Their primary objective is to ensure that projects are completed efficiently, in compliance with the technical specification, within budget, and according to specified deadlines, overseeing all aspects of a project engineering works, Server and infrastructure mobilisation and maintenance, Triage of all service tickets, management of the day to day field service engineering to ensure efficient resolution to faults and service requirements, and serve as the main technical point of contact for stakeholders and team members. This role will report to the Programme Manager and include a programme of training and development to assist the individual as required, but also with a view to future progression and succession planning. KEY RESPONSIBILITIES: Project Planning & Delivery Collaborate with customers and North teams to deliver solutions that address business challenges. Define and deliver project scope, objectives, plans, timelines, and deliverables with stakeholders. Identify and coordinate required resources, including personnel, equipment, and materials. Lead project kick-off activities, ensuring clear communication of objectives, roles, and responsibilities. Oversee technical installation, system programming, commissioning, and customer training. Service Delivery Ensure customer infrastructure is maintained through effective patching, updates, and ongoing support. Manage fault triage processes, coordinating timely attendance and resolution by Field Service Engineers. Oversee engineer performance to ensure efficient and cost-effective maintenance of customer assets. Support ongoing technical training and development of Field Service Engineers. Resource & Risk Management Allocate and manage resources to ensure projects and services are delivered on time and within budget. Coordinate with Programme, Project, and Resource Managers to secure required personnel. Identify, assess, and mitigate project risks, implementing contingency plans where required. Stakeholder Management & Communication Act as the primary technical contact for project and service-related activities. Maintain effective communication between customers, stakeholders, and delivery teams. Provide regular progress updates, status reports, and briefings to stakeholders and senior management. Quality, Budget & Change Control Ensure deliverables meet agreed quality standards through regular reviews and audits. Support budget management, cost forecasting, and identification of cost-saving opportunities. Manage scope, schedule, and requirement changes through formal change control processes. Leadership & Team Development Provide leadership and direction to project and service teams, promoting collaboration and accountability. Set clear objectives and support team members in achieving project and service goals. Encourage continuous improvement and professional development. Project Close-Out Ensure successful project completion, stakeholder sign-off, and delivery of all agreed outputs. Conduct lessons learned reviews and capture best practices for future projects. Site Management & Health & Safety Support effective site management, ensuring safe and productive working environments. Enforce health and safety requirements, including RAMS, site-specific plans, and compliance standards. Manage site logistics, temporary works, inspections, and audits, addressing any issues promptly. Copilot said: Qualifications & Experience Ideally qualified to diploma level. Strong understanding of network infrastructure, including firewalls, core, distribution, and edge switches supporting integrated security solutions. Experience with virtual environments such as Microsoft Hyper-V and VMware. Proven expertise delivering complex integrated security solutions, including Gallagher, Genetec, Lenel, Veracity, and Milestone. Experienced with enterprise-grade VMS and Access Control platforms, particularly Genetec and Milestone, and integrating multiple systems into a single management platform. Demonstrated success delivering technical projects of varying size and complexity. Skills & Knowledge Strong leadership, communication, and stakeholder management skills. Proficient with project management tools such as Microsoft Project. Excellent planning, organisation, and multitasking abilities. Strong analytical and problem-solving skills. Working knowledge of risk, quality, and change management principles. Understanding of Health & Safety, environmental, quality, and industry compliance requirements. Adaptable, resilient, and committed to continuous professional development. Certifications & Requirements Genetec and Gallagher certifications preferred. Enhanced DBS clearance required. NPPV3 or SC clearance may be required for certain public sector environments. Full UK driving licence essential. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
The Virtual Recruiter
Technical Service Manager
The Virtual Recruiter
Technical Services Manager Location: Worcester (Office-based with occasional customer visits) Job Type: Full-time Permanent Salary: £45,000 £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth and help shape the future of their technical services. The Role You'll provide leadership across technical operations, ensuring outstanding customer service while developing a high-performing engineering team. Responsibilities Include Leadership: Lead, mentor and develop Helpdesk, Field Engineers, Project Engineers and Technical Specialists Conduct one-to-ones, appraisals and development planning Promote accountability, collaboration and excellent customer service Manage team resources, capacity planning and skills development Support professional training and certifications. Service Delivery: Own day-to-day technical service delivery Ensure KPIs and SLAs are achieved Act as senior escalation point for complex technical issues Drive continual service improvement Maintain high-quality documentation, standards and governance. Project Oversight: Oversee delivery of customer projects including Microsoft 365 migrations, Azure and Cloud solutions, cyber security implementations, network infrastructure upgrades, VoIP and Unified Communications, connectivity installations, and customer onboarding and technology refresh projects Work closely with Project Managers and Sales to ensure projects are delivered on time, within scope and to a high technical standard. Business Growth: Support the commercial team by attending customer meetings, assisting with solution design and technical proposals, reviewing Statements of Work and quotations, identifying opportunities to improve customer environments, and building strong relationships with customers, suppliers and technology partners. Operational Improvement: Standardise technical processes Introduce automation where appropriate Maintain documentation and technical standards Support ISO9001, ISO27001 and Cyber Essentials compliance Help shape future technical strategy. About You You'll already have significant experience leading technical teams within a Managed Service Provider and be confident managing engineers, customers and operational performance. Essential Experience: Leadership experience within an MSP. Managing Service Desk, Projects or Technical Services teams. KPI and SLA management. Customer escalation management. Strong people leadership and coaching skills. Commercial awareness and customer relationship management. Technical pre-sales and solution design experience. Full UK driving licence. Technical Knowledge Strong practical experience with Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, Microsoft Entra ID, Microsoft Azure, Cloud migrations, Endpoint management, Cyber Security, Networking, routing, switching and wireless, Firewalls, Backup and disaster recovery, VoIP and Unified Communications, and Broadband, leased lines and connectivity. Experience with PSA and RMM platforms is essential. Desirable: Microsoft Certifications ITIL Foundation 3CX SonicWall Ubiquiti ISO9001 or ISO27001 experience Success in the Role Within your first year you'll have built a high-performing technical team, improved customer satisfaction and service performance, reduced escalations, standardised documentation and processes, introduced automation and service improvements, delivered successful customer projects, and become a trusted technical leader across the business. What's on Offer: £45,000 £55,000 DOE Company-funded Microsoft and industry certifications Clear career progression 25 days holiday plus bank holidays Two paid volunteering days Pension scheme Free parking Modern offices Regular team events Supportive, collaborative culture Apply Now If you're an experienced MSP Technical Services Manager looking for an opportunity to lead, influence and help shape a growing technology business, our client would love to hear from you. This is an excellent opportunity to deliver exceptional technology solutions and outstanding customer service across the UK.
Aug 15, 2026
Full time
Technical Services Manager Location: Worcester (Office-based with occasional customer visits) Job Type: Full-time Permanent Salary: £45,000 £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth and help shape the future of their technical services. The Role You'll provide leadership across technical operations, ensuring outstanding customer service while developing a high-performing engineering team. Responsibilities Include Leadership: Lead, mentor and develop Helpdesk, Field Engineers, Project Engineers and Technical Specialists Conduct one-to-ones, appraisals and development planning Promote accountability, collaboration and excellent customer service Manage team resources, capacity planning and skills development Support professional training and certifications. Service Delivery: Own day-to-day technical service delivery Ensure KPIs and SLAs are achieved Act as senior escalation point for complex technical issues Drive continual service improvement Maintain high-quality documentation, standards and governance. Project Oversight: Oversee delivery of customer projects including Microsoft 365 migrations, Azure and Cloud solutions, cyber security implementations, network infrastructure upgrades, VoIP and Unified Communications, connectivity installations, and customer onboarding and technology refresh projects Work closely with Project Managers and Sales to ensure projects are delivered on time, within scope and to a high technical standard. Business Growth: Support the commercial team by attending customer meetings, assisting with solution design and technical proposals, reviewing Statements of Work and quotations, identifying opportunities to improve customer environments, and building strong relationships with customers, suppliers and technology partners. Operational Improvement: Standardise technical processes Introduce automation where appropriate Maintain documentation and technical standards Support ISO9001, ISO27001 and Cyber Essentials compliance Help shape future technical strategy. About You You'll already have significant experience leading technical teams within a Managed Service Provider and be confident managing engineers, customers and operational performance. Essential Experience: Leadership experience within an MSP. Managing Service Desk, Projects or Technical Services teams. KPI and SLA management. Customer escalation management. Strong people leadership and coaching skills. Commercial awareness and customer relationship management. Technical pre-sales and solution design experience. Full UK driving licence. Technical Knowledge Strong practical experience with Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, Microsoft Entra ID, Microsoft Azure, Cloud migrations, Endpoint management, Cyber Security, Networking, routing, switching and wireless, Firewalls, Backup and disaster recovery, VoIP and Unified Communications, and Broadband, leased lines and connectivity. Experience with PSA and RMM platforms is essential. Desirable: Microsoft Certifications ITIL Foundation 3CX SonicWall Ubiquiti ISO9001 or ISO27001 experience Success in the Role Within your first year you'll have built a high-performing technical team, improved customer satisfaction and service performance, reduced escalations, standardised documentation and processes, introduced automation and service improvements, delivered successful customer projects, and become a trusted technical leader across the business. What's on Offer: £45,000 £55,000 DOE Company-funded Microsoft and industry certifications Clear career progression 25 days holiday plus bank holidays Two paid volunteering days Pension scheme Free parking Modern offices Regular team events Supportive, collaborative culture Apply Now If you're an experienced MSP Technical Services Manager looking for an opportunity to lead, influence and help shape a growing technology business, our client would love to hear from you. This is an excellent opportunity to deliver exceptional technology solutions and outstanding customer service across the UK.
Fire and Security Careers
National Sales Manager
Fire and Security Careers Trowell, Nottinghamshire
Fire and Security Sales Manager (Win and Manage National Accounts - Fire and Security) £50 - 60k basic salary + £750pm Car allowance + Uncapped OTE IF Have sold Fire Alarm or Electronic Security maintenance Contracts and generated £750k+ of Sales pa (other roles if not)? you sell or win National or Multi site contracts like chains of shops, hotels, or national accounts in Fire and Security? you want to earn over £100,000 and get 2-3 times usual car allowance? are based in and right to work in UK (we are flexible on location as can work from home, but company has Midlands HQ/ showroom if required to meet or show customers) Worked/ Work for BAFE, NACOSS, SSAIB or FIA Fire & Security or Electronic Security maintenance provider (MUST) For an experience Service Sales person/ National Accounts Sales BDM, Sales Manager who can or wins accounts from BAFE, SSAIB or NACOSS/ NSI Fire and/ or Security company ths is an excellent opportunity . If you sell maintenance agreements (Not Systems sales) - then they have success with 1st and 2nd tier national accounts and want someone like you to join team and help more national or multisite companies get better maintenance of their Fire & Security systems. Benefits - for Service Sales/ maintenance Contract Sales/ National Account Sales (BDM, Sales Manager or Business Development Manager) Uncapped OTE/ Commission - £100k+ realistic £700+ a month car allowance Experienced and dynamic team of peers Quick decision making from MD Maintenanc/ Service Sales Package to promote and sell to customers Fire and Security network of Service Engineers across UK with 90%+ 1st fix rate to promote Like a franchise opportunty as more you deliver more you get and can build a team if wanted as no barriers here HOW TO APPLY - If you are a National Account Sales BDM/ Sales Manager or National Account Manager winning multisite service Sales in Fire and Security or Fire Alarm, Intruder, CCTV If you have the experience selling Fire and Security maintenance contracts, are in UK working for companies who are NACOSS, SSAIB, BAFE or FIA, then apply and increase potential earnings, enjoy successes with quicker decisions to win accounts and work from home
Aug 15, 2026
Full time
Fire and Security Sales Manager (Win and Manage National Accounts - Fire and Security) £50 - 60k basic salary + £750pm Car allowance + Uncapped OTE IF Have sold Fire Alarm or Electronic Security maintenance Contracts and generated £750k+ of Sales pa (other roles if not)? you sell or win National or Multi site contracts like chains of shops, hotels, or national accounts in Fire and Security? you want to earn over £100,000 and get 2-3 times usual car allowance? are based in and right to work in UK (we are flexible on location as can work from home, but company has Midlands HQ/ showroom if required to meet or show customers) Worked/ Work for BAFE, NACOSS, SSAIB or FIA Fire & Security or Electronic Security maintenance provider (MUST) For an experience Service Sales person/ National Accounts Sales BDM, Sales Manager who can or wins accounts from BAFE, SSAIB or NACOSS/ NSI Fire and/ or Security company ths is an excellent opportunity . If you sell maintenance agreements (Not Systems sales) - then they have success with 1st and 2nd tier national accounts and want someone like you to join team and help more national or multisite companies get better maintenance of their Fire & Security systems. Benefits - for Service Sales/ maintenance Contract Sales/ National Account Sales (BDM, Sales Manager or Business Development Manager) Uncapped OTE/ Commission - £100k+ realistic £700+ a month car allowance Experienced and dynamic team of peers Quick decision making from MD Maintenanc/ Service Sales Package to promote and sell to customers Fire and Security network of Service Engineers across UK with 90%+ 1st fix rate to promote Like a franchise opportunty as more you deliver more you get and can build a team if wanted as no barriers here HOW TO APPLY - If you are a National Account Sales BDM/ Sales Manager or National Account Manager winning multisite service Sales in Fire and Security or Fire Alarm, Intruder, CCTV If you have the experience selling Fire and Security maintenance contracts, are in UK working for companies who are NACOSS, SSAIB, BAFE or FIA, then apply and increase potential earnings, enjoy successes with quicker decisions to win accounts and work from home
Fire and Security Careers
Service Sales - Fire and Security
Fire and Security Careers Unstone, Derbyshire
Maintenance Sales Person/ Srvice sales to win New Business (FIRE AND SECURITY OR ELECTRONIC SECURITY NEEDED 10k Car allowance and uncapped commisison MUST sell Fire and Security (or either) already (NEED to know INTRUDER, or FIRE or CCTV sales) Service Sales - Selling Fire and Security Service Contracts, Maintenance Agreements) Benefits £30-70k (dependant on sales can bring in/ have completed) Uncapped OTE (Current earning £50000 - £100,000+) £900pm Car allowance + Full permanent benefits Good own brand and Fire and Security products/ service to sell. Fire and Security sales experience of maintenance contracts, multisite service agreements or national accounts requiring their Fire and Security, CCTV, Intruder Alarms, Access Control or Fire Alarms systems serviced and maintained by new company. NOTE - EXPERIENCE REQUIRED, BUT LOCATION FLEXIBLE IN UK. WILL WIN MULTISITE, RETAIL AND NATIONAL ACCOUNTS WORK FOR FIRE FIRE AND SECURITY SERVICE SALES MAINTENANCE CONTRACTS Maintenance Contract/ National Account/ Service Sales - Security Sales Person Required Security sales of maintenance contracts, Preference for multi site service agreements or national accounts wins End user (facilities Manager type contact) NOT electrical contractor or consultants OVERVIEW You would get an AMAZING opportunity to work for an independent company that is very successful but because of this needs someone who can work with MD and in his absence to get the most from current accounts, keep them happy and also grow new accounts. You will get help and assistance, but would have a growth mindset, get up and go and would be keen to make some money and be success. You would be used to telephone and face to face sales selling systems and maintenance contracts for Fire & Security Systems but will progress career and earnings here REQUIREMENTS ALL APPLICANTS WILL HAVE TO HAVE WORKED FOR A SSAIB OR NACOSS/ NSI COMPANY TO HAVE THE CORRECT EXPERIENCE SELLING SECURITY SYSTEMS OR FIRE ALARM SYSTEMS, OR FIA COMPANY IF SOLD FIRE ALARMS. CONTACT US If you HAVE Fire and Security Sales Experience selling Maintenance Agreements are in Service Sales, or a Systems Sales person who sells Fire & Security, a BDM or Business Development manager or a National Accounts manager (who sells or develops or manages accounts for Fire and Security Installation or Maintenance) please contact us. We ARE NOT looking for people outside of Fire & Security so you would work for a NSI or NACOSS security company or a Fire alarm, CCTV, Access Control and Intruder Installation and Service sales Service company such as SSAIB. LOOKING TO PROGRESS IN FIRE AND SECURITY SALES - PLEASE APPLY! (EXPERIENCE AND SALES ABOVE £350,000 pa NECESSARY FOR THIS ROLE) Fire and Security Careers is a recruitment Agency for Permanent Vacancies in UK
Aug 15, 2026
Full time
Maintenance Sales Person/ Srvice sales to win New Business (FIRE AND SECURITY OR ELECTRONIC SECURITY NEEDED 10k Car allowance and uncapped commisison MUST sell Fire and Security (or either) already (NEED to know INTRUDER, or FIRE or CCTV sales) Service Sales - Selling Fire and Security Service Contracts, Maintenance Agreements) Benefits £30-70k (dependant on sales can bring in/ have completed) Uncapped OTE (Current earning £50000 - £100,000+) £900pm Car allowance + Full permanent benefits Good own brand and Fire and Security products/ service to sell. Fire and Security sales experience of maintenance contracts, multisite service agreements or national accounts requiring their Fire and Security, CCTV, Intruder Alarms, Access Control or Fire Alarms systems serviced and maintained by new company. NOTE - EXPERIENCE REQUIRED, BUT LOCATION FLEXIBLE IN UK. WILL WIN MULTISITE, RETAIL AND NATIONAL ACCOUNTS WORK FOR FIRE FIRE AND SECURITY SERVICE SALES MAINTENANCE CONTRACTS Maintenance Contract/ National Account/ Service Sales - Security Sales Person Required Security sales of maintenance contracts, Preference for multi site service agreements or national accounts wins End user (facilities Manager type contact) NOT electrical contractor or consultants OVERVIEW You would get an AMAZING opportunity to work for an independent company that is very successful but because of this needs someone who can work with MD and in his absence to get the most from current accounts, keep them happy and also grow new accounts. You will get help and assistance, but would have a growth mindset, get up and go and would be keen to make some money and be success. You would be used to telephone and face to face sales selling systems and maintenance contracts for Fire & Security Systems but will progress career and earnings here REQUIREMENTS ALL APPLICANTS WILL HAVE TO HAVE WORKED FOR A SSAIB OR NACOSS/ NSI COMPANY TO HAVE THE CORRECT EXPERIENCE SELLING SECURITY SYSTEMS OR FIRE ALARM SYSTEMS, OR FIA COMPANY IF SOLD FIRE ALARMS. CONTACT US If you HAVE Fire and Security Sales Experience selling Maintenance Agreements are in Service Sales, or a Systems Sales person who sells Fire & Security, a BDM or Business Development manager or a National Accounts manager (who sells or develops or manages accounts for Fire and Security Installation or Maintenance) please contact us. We ARE NOT looking for people outside of Fire & Security so you would work for a NSI or NACOSS security company or a Fire alarm, CCTV, Access Control and Intruder Installation and Service sales Service company such as SSAIB. LOOKING TO PROGRESS IN FIRE AND SECURITY SALES - PLEASE APPLY! (EXPERIENCE AND SALES ABOVE £350,000 pa NECESSARY FOR THIS ROLE) Fire and Security Careers is a recruitment Agency for Permanent Vacancies in UK
Fire and Security Careers
Service Manager
Fire and Security Careers
Commercial Service Manager/ Manager of Service Quotes - AOV, Fire Damper, Smoke Control Area: South East (Flexible on location (Manchester, Midlands, Home Counties etc - if Commutable to London or South East as needed to Quote/ Survey, etc) Salary: Up to £60000 + Bonus's + Benefits + Car/ Travel + Progression Requirements - Smoke Control, AOV/ Mechanical Smoke Vent experience (We also have hands on Service Engineering, Supervisor and Director roles) Benefits - If you are in Fire/ AOV Sales or Service Management now Salary c. £60k + Commission for Quotes for service upgrades Car/ Train Travel and Travel covered Technical Service Sales follow ups, not projects or new business Strong bonus structure linked to quotes Specialist team in AOV, smoke control panels, dampers Commercial development, mentoring & coaching Clear progression pathway within a growing life safety business Industry courses, seminars and professional development Supportive technical team and collaborative working environment Opportunity to influence major smoke control upgrade programmes The Role A leading Smoke Control, Fire Damper service provider is seeking a Commercial Service Manager to convert technical findings and reports into remedial works, upgrades and make the most of opportunities across AOV systems, smoke control panels and motorised fire dampers. Scope works, prepare quotes, support operations, and act as a trusted technical advisor for service works, upgrades, and improvements to smoke control systems Key Responsibilities - Turn surveys and engineer reports into scoped works and quotations Price AOV, Fire Damper, and smoke control upgrades, and replacements Work closely with operations to ensure solutions are deliverable Support technical troubleshooting Build strong customer relationships and identify cross sell opportunities What You Need Strong technical knowledge of AOV/ smoke control/ Fire Dampers systems Experience quoting and delivering remedial projects/ service upgrades, maintenance sales, maintenance contracts, small works Commercial awareness and confidence with customers Be from the Smoke Control, AOV/ Mechanical Smoke Vent Fire systems space with experience of the systems and products as a Sales Manager, Technical Account Manager, Fire systems Technical Manager, Technical Sales Manager, Fire Service Manager, Service sales, Technical Service Manager, Engineering manager or similar role within UK AOV/ Smoke Control/ Fire Damper company Contact Us - Steven Eley - Fire Recruitment Consultant Google us, Call us if have Smoke Control, Fire Damper experience as are building and expanding teams for our clients and improving you role will be the aim and to find a good fit for you , or apply here in confidence with CV if prefer. Fire and Security Careers is acting as Recruitment Agency to help you through process if you meet the requirements and are seeking a better role in Fire, AOV, Smoke control, Fire Stopping, Fire Detection, Fire Alarm, Fire damper Industries.
Aug 15, 2026
Full time
Commercial Service Manager/ Manager of Service Quotes - AOV, Fire Damper, Smoke Control Area: South East (Flexible on location (Manchester, Midlands, Home Counties etc - if Commutable to London or South East as needed to Quote/ Survey, etc) Salary: Up to £60000 + Bonus's + Benefits + Car/ Travel + Progression Requirements - Smoke Control, AOV/ Mechanical Smoke Vent experience (We also have hands on Service Engineering, Supervisor and Director roles) Benefits - If you are in Fire/ AOV Sales or Service Management now Salary c. £60k + Commission for Quotes for service upgrades Car/ Train Travel and Travel covered Technical Service Sales follow ups, not projects or new business Strong bonus structure linked to quotes Specialist team in AOV, smoke control panels, dampers Commercial development, mentoring & coaching Clear progression pathway within a growing life safety business Industry courses, seminars and professional development Supportive technical team and collaborative working environment Opportunity to influence major smoke control upgrade programmes The Role A leading Smoke Control, Fire Damper service provider is seeking a Commercial Service Manager to convert technical findings and reports into remedial works, upgrades and make the most of opportunities across AOV systems, smoke control panels and motorised fire dampers. Scope works, prepare quotes, support operations, and act as a trusted technical advisor for service works, upgrades, and improvements to smoke control systems Key Responsibilities - Turn surveys and engineer reports into scoped works and quotations Price AOV, Fire Damper, and smoke control upgrades, and replacements Work closely with operations to ensure solutions are deliverable Support technical troubleshooting Build strong customer relationships and identify cross sell opportunities What You Need Strong technical knowledge of AOV/ smoke control/ Fire Dampers systems Experience quoting and delivering remedial projects/ service upgrades, maintenance sales, maintenance contracts, small works Commercial awareness and confidence with customers Be from the Smoke Control, AOV/ Mechanical Smoke Vent Fire systems space with experience of the systems and products as a Sales Manager, Technical Account Manager, Fire systems Technical Manager, Technical Sales Manager, Fire Service Manager, Service sales, Technical Service Manager, Engineering manager or similar role within UK AOV/ Smoke Control/ Fire Damper company Contact Us - Steven Eley - Fire Recruitment Consultant Google us, Call us if have Smoke Control, Fire Damper experience as are building and expanding teams for our clients and improving you role will be the aim and to find a good fit for you , or apply here in confidence with CV if prefer. Fire and Security Careers is acting as Recruitment Agency to help you through process if you meet the requirements and are seeking a better role in Fire, AOV, Smoke control, Fire Stopping, Fire Detection, Fire Alarm, Fire damper Industries.
Fire and Security Careers
Fire Alarm Sales Business Development Manager
Fire and Security Careers City, Birmingham
Sales Business Development Manager - Fire Alarm & Life Safety Location: Sell in Midlands (Crewe, Bristol, East or West Midlands) - Field-Based / Hybrid role Salary: c. £55k (£82500 with Commission) + Car Allowance and benefits Positives - Lead generation team, Glenigans, and design support too! If you work for a BAFE, FIA, Fire Alarm systems installer or Fire and Security company and you won Projects for Fire Detection Installs, please do contact us! About the Role We are expanding our clients Fire Alarm Division and looking for a driven Sales BDM to gain more projects across the Midlands (can win in Crewe to Bristol, Eat or West Midlands). You'll have a lead team, Glenigans Project Database and with your contacts and abilities selling Fire systems you can gain new work in. What You'll Be Doing New Business - Generate new opportunities for Fire systems projects Convert warm leads supplied by the business while also developing your own pipeline. Win new business and Fire Alarm install projects. What We're Looking For in a Fire alarm BDM. Proven background in Fire Alarm Sales / Fire Detection Business Development / Fire systems Account Management in Fire Alarms / Fire Safety / Life Safety (for a BAFE/ FIA, etc) . Technical Fire Alarm experience (required to advise on systems). Experience selling fire alarm systems Why Join - Midlands - Fire Sales role? - £82500 OTE - Compny Car and Permanent Benefits - Established fire & life safety provider with strong brand reputation - Warm leads provided + huge untapped regional potential - Autonomy to build and shape your own territory - Strong operational, design, engineering and leadership support - Home based/ WFH as long as commutable 1 day a week to Birmingham Contact - Steve Eley - Fire and Security Careers (ELEY Solutions Ltd) If you win new fire alarm systems projects in Midlands do apply in confidence
Aug 15, 2026
Full time
Sales Business Development Manager - Fire Alarm & Life Safety Location: Sell in Midlands (Crewe, Bristol, East or West Midlands) - Field-Based / Hybrid role Salary: c. £55k (£82500 with Commission) + Car Allowance and benefits Positives - Lead generation team, Glenigans, and design support too! If you work for a BAFE, FIA, Fire Alarm systems installer or Fire and Security company and you won Projects for Fire Detection Installs, please do contact us! About the Role We are expanding our clients Fire Alarm Division and looking for a driven Sales BDM to gain more projects across the Midlands (can win in Crewe to Bristol, Eat or West Midlands). You'll have a lead team, Glenigans Project Database and with your contacts and abilities selling Fire systems you can gain new work in. What You'll Be Doing New Business - Generate new opportunities for Fire systems projects Convert warm leads supplied by the business while also developing your own pipeline. Win new business and Fire Alarm install projects. What We're Looking For in a Fire alarm BDM. Proven background in Fire Alarm Sales / Fire Detection Business Development / Fire systems Account Management in Fire Alarms / Fire Safety / Life Safety (for a BAFE/ FIA, etc) . Technical Fire Alarm experience (required to advise on systems). Experience selling fire alarm systems Why Join - Midlands - Fire Sales role? - £82500 OTE - Compny Car and Permanent Benefits - Established fire & life safety provider with strong brand reputation - Warm leads provided + huge untapped regional potential - Autonomy to build and shape your own territory - Strong operational, design, engineering and leadership support - Home based/ WFH as long as commutable 1 day a week to Birmingham Contact - Steve Eley - Fire and Security Careers (ELEY Solutions Ltd) If you win new fire alarm systems projects in Midlands do apply in confidence
Jackson Hogg Ltd
Business Development Manager
Jackson Hogg Ltd
Business Development Manager Fire and Security Gateshead / North of England (Hybrid) Competitive basic salary + uncapped commission The Opportunity An exciting opportunity has arisen for an experienced Business Development Manager to join a growing and highly respected Fire & Security business operating across the North of England. This is a purely commercial role focused on developing new business opportunities, nurturing long-term client relationships, and driving sustainable revenue growth. The organisation has built its reputation on technical expertise, compliance, integrity, and exceptional service, making this an ideal opportunity for a relationship-driven sales professional who values long-term partnerships over quick wins. If you enjoy building trust, understanding client needs, and creating lasting business relationships, this could be the ideal next step in your career. Key Responsibilities Identify and develop new business opportunities across key sectors including Property Management, Healthcare, Facilities Management, Estates, Commercial, and Industrial. Build and maintain a strong pipeline of prospective clients. Develop meaningful relationships with decision-makers and key stakeholders. Take a consultative approach to understanding customer requirements before recommending solutions. Manage client relationships throughout the full sales lifecycle. Generate repeat business and referral opportunities from existing accounts. Work closely with operational teams to ensure a seamless customer experience. Represent the business professionally while maintaining the highest standards of integrity and ethics. About You To be successful in this role, you will ideally have: Previous business development or sales experience within Fire & Security, Facilities Management, Property, or a related sector. A proven track record of generating and winning new business. An established network of contacts and the ability to create new opportunities. A consultative, relationship-led approach to sales. Strong commercial awareness and negotiation skills. Self-motivation, resilience, and a desire to maximise earning potential. A commitment to delivering excellent customer service and long-term client value. Why Apply? This is not a traditional sales role focused on short-term wins and high-pressure targets. The business is seeking a professional who can leverage their sector knowledge, network, and credibility to develop lasting client relationships and drive sustainable growth. Success is measured not just by winning business, but by understanding client needs, delivering exceptional service, and building partnerships. If you're commercially driven, relationship-focused, and motivated by both performance and integrity, we'd love to hear from you.
Aug 15, 2026
Full time
Business Development Manager Fire and Security Gateshead / North of England (Hybrid) Competitive basic salary + uncapped commission The Opportunity An exciting opportunity has arisen for an experienced Business Development Manager to join a growing and highly respected Fire & Security business operating across the North of England. This is a purely commercial role focused on developing new business opportunities, nurturing long-term client relationships, and driving sustainable revenue growth. The organisation has built its reputation on technical expertise, compliance, integrity, and exceptional service, making this an ideal opportunity for a relationship-driven sales professional who values long-term partnerships over quick wins. If you enjoy building trust, understanding client needs, and creating lasting business relationships, this could be the ideal next step in your career. Key Responsibilities Identify and develop new business opportunities across key sectors including Property Management, Healthcare, Facilities Management, Estates, Commercial, and Industrial. Build and maintain a strong pipeline of prospective clients. Develop meaningful relationships with decision-makers and key stakeholders. Take a consultative approach to understanding customer requirements before recommending solutions. Manage client relationships throughout the full sales lifecycle. Generate repeat business and referral opportunities from existing accounts. Work closely with operational teams to ensure a seamless customer experience. Represent the business professionally while maintaining the highest standards of integrity and ethics. About You To be successful in this role, you will ideally have: Previous business development or sales experience within Fire & Security, Facilities Management, Property, or a related sector. A proven track record of generating and winning new business. An established network of contacts and the ability to create new opportunities. A consultative, relationship-led approach to sales. Strong commercial awareness and negotiation skills. Self-motivation, resilience, and a desire to maximise earning potential. A commitment to delivering excellent customer service and long-term client value. Why Apply? This is not a traditional sales role focused on short-term wins and high-pressure targets. The business is seeking a professional who can leverage their sector knowledge, network, and credibility to develop lasting client relationships and drive sustainable growth. Success is measured not just by winning business, but by understanding client needs, delivering exceptional service, and building partnerships. If you're commercially driven, relationship-focused, and motivated by both performance and integrity, we'd love to hear from you.
Jackie Kerr Recruitment Ltd
Shift Manager
Jackie Kerr Recruitment Ltd Bath, Somerset
Shift Manager Bathford £45,500 Per Annum Our client is recruiting for a Duty Shift Manager to join a high performing manufacturing team. You will coordinate activities on shift to ensure that production targets are met efficiently and safely. You will act as the first level of escalation for issues that cannot be resolved Shift Manager Role and Responsibilities: Ensure all reports are managed and have up to date accurate job description; PDRs, SMART objectives linked to business objectives Regular reviews of performance and development need to enhance performance and capability As the Senior Manager on site out of hours you will act as incident commander for the site in the event of an emergency (such as fire, flood etc) Monitor standards across the factory on shift ensuring that all systems and procedures are correctly applied particularly with respect to Health, Safety and Environment, quality, security, HR and housekeeping Drive / support the day-to-day business process such as WIP, over-makes, production planning, material planning and job history and planning Act as mentor and coach giving guidance and advice on the handling of production, projects and HR issues and will attend and lead the morning Operations review meeting Lead on shift for the implementation on lean manufacturing tools such as Quick Kaizen and problem solving. Working closely with Site Leadership Team and Key Project Leaders to ensure that the initiatives are implemented in a consistent and professional manner Act as the focal point on shift for the implementation of projects, actively encouraging participation across the shift, support all Projects which will involve cross shift participation Support each production job through the process to ensure that FMEA, Risk Assessments, Control plans and SSOW are in place for processes Represent customers in production helping to raise the awareness of quality on shift by ensuring good feedback to the HPT's of issues raised Drive meetings such as the 3C's Meeting, Shift Safety Meetings and the daily Operations meeting Facilitate and drive the process ensuring that all up and coming jobs are reviewed and planned for working with other stakeholders you will be accountable for the output of this process which does not exclusively include, grade reviews, control plans, risks, spoil and making reviews. Have an overview across Operations for OTIF actively on shift to ensure that order cut offs are as accurate as possible Develop own technical expertise to support improvement activity, projects and to help solve production problems Support the SAFE process and procedures ensuring this is delivered and maintained Expected to take up activities, chair meetings and carry out actions delegated by the Papermaking Manager/Mill Manager which are deemed necessary and within the boundaries of such a senior role Organise, control (and regularly review) the sites activities in conjunction with Department Managers in order to ensure the achievement of both day-to-day and longer-term targets with respect to quality, output and costs The ideal Shift Manager will: Strong understanding of production processes and procedures Good understanding of Lean manufacturing tools and techniques Competent with IT systems and the use of various CRMs, ERPs, and other management systems Track record of performance management and other HR processes Previously improved, driven and demonstrated determination to achieve results NEBOSH Certified (Desirable) Boiler Operation Certificate (Desirable) Shift Manager Working Hours: Week 1 : Friday, Saturday, Sunday and Monday 18:00pm - 06:00am Tuesday, Wednesday and Thursday off Week 2 : Friday, Saturday, Sunday 06:00am - 18:00pm Monday off Week 3 : Tuesday, Wednesday, Thursday 18:00pm - 06:00am Friday, Saturday and Sunday off Week 4 : Monday, Tuesday, Wednesday and Thursday 06:00am - 18:00pm 7 Days off Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you
Aug 15, 2026
Full time
Shift Manager Bathford £45,500 Per Annum Our client is recruiting for a Duty Shift Manager to join a high performing manufacturing team. You will coordinate activities on shift to ensure that production targets are met efficiently and safely. You will act as the first level of escalation for issues that cannot be resolved Shift Manager Role and Responsibilities: Ensure all reports are managed and have up to date accurate job description; PDRs, SMART objectives linked to business objectives Regular reviews of performance and development need to enhance performance and capability As the Senior Manager on site out of hours you will act as incident commander for the site in the event of an emergency (such as fire, flood etc) Monitor standards across the factory on shift ensuring that all systems and procedures are correctly applied particularly with respect to Health, Safety and Environment, quality, security, HR and housekeeping Drive / support the day-to-day business process such as WIP, over-makes, production planning, material planning and job history and planning Act as mentor and coach giving guidance and advice on the handling of production, projects and HR issues and will attend and lead the morning Operations review meeting Lead on shift for the implementation on lean manufacturing tools such as Quick Kaizen and problem solving. Working closely with Site Leadership Team and Key Project Leaders to ensure that the initiatives are implemented in a consistent and professional manner Act as the focal point on shift for the implementation of projects, actively encouraging participation across the shift, support all Projects which will involve cross shift participation Support each production job through the process to ensure that FMEA, Risk Assessments, Control plans and SSOW are in place for processes Represent customers in production helping to raise the awareness of quality on shift by ensuring good feedback to the HPT's of issues raised Drive meetings such as the 3C's Meeting, Shift Safety Meetings and the daily Operations meeting Facilitate and drive the process ensuring that all up and coming jobs are reviewed and planned for working with other stakeholders you will be accountable for the output of this process which does not exclusively include, grade reviews, control plans, risks, spoil and making reviews. Have an overview across Operations for OTIF actively on shift to ensure that order cut offs are as accurate as possible Develop own technical expertise to support improvement activity, projects and to help solve production problems Support the SAFE process and procedures ensuring this is delivered and maintained Expected to take up activities, chair meetings and carry out actions delegated by the Papermaking Manager/Mill Manager which are deemed necessary and within the boundaries of such a senior role Organise, control (and regularly review) the sites activities in conjunction with Department Managers in order to ensure the achievement of both day-to-day and longer-term targets with respect to quality, output and costs The ideal Shift Manager will: Strong understanding of production processes and procedures Good understanding of Lean manufacturing tools and techniques Competent with IT systems and the use of various CRMs, ERPs, and other management systems Track record of performance management and other HR processes Previously improved, driven and demonstrated determination to achieve results NEBOSH Certified (Desirable) Boiler Operation Certificate (Desirable) Shift Manager Working Hours: Week 1 : Friday, Saturday, Sunday and Monday 18:00pm - 06:00am Tuesday, Wednesday and Thursday off Week 2 : Friday, Saturday, Sunday 06:00am - 18:00pm Monday off Week 3 : Tuesday, Wednesday, Thursday 18:00pm - 06:00am Friday, Saturday and Sunday off Week 4 : Monday, Tuesday, Wednesday and Thursday 06:00am - 18:00pm 7 Days off Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you

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