HR Case Manager

  • Agilis Search
  • Felixstowe, Suffolk
  • Aug 11, 2026
Full time

Job Description

As an HR Case Manager, you'll support the Employee Relations Manager, providing comprehensive case management across various issues. Gain experience in a fast-paced, unionised setting with established policies throughout the employee lifecycle.

Key duties:

- Manage first-line Case Management (e.g., Discipline, Grievance, Absence).

- Handle long and short-term absence, involving all stakeholders.

- Liaise with occupational health for employee decisions and return-to-work cases.

- Work with management to improve people management and performance.

- Suggest solutions to enhance case management standards.

- Oversee restructuring within units, ensuring legal compliance.

- Collaborate with legal advisors and ACAS for relevant processes.

Skills and experience:

- 4+ years of HR experience with strong employee relations experience.

- Knowledge of current employment legislation.

- Ability to deliver professional support under pressure and to deadlines.

- Understanding of HR policies, procedures, and collective agreements.

- Experience with HR systems/databases.

- CIPD Qualified or equivalent degree.

This role is based on site in Felixstowe and offers an excellent salary, plus benefits and bonus.