Technical Systems Investigation Analyst Location: London Role Type: Contract - 12 months Work Setup: Hybrid - 3 days in the office Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. What you'll do Provide L2/L3 support for complex production applications and investigate technical issues. Analyse logs, databases, interfaces, batch processes and system behaviour to identify root causes. Troubleshoot incidents across interconnected applications and support problem and change management activities. Trace data flows between applications, databases, APIs and downstream systems to resolve processing issues. Review existing code, SQL queries and scripts to understand application behaviour during investigations. Produce clear technical documentation, investigation findings and impact assessments while working closely with developers, infrastructure teams, vendors and business stakeholders. What you bring Proven experience providing L2/L3 application support within a complex enterprise or financial services environment. Strong troubleshooting, root cause analysis and production incident investigation across integrated applications and systems. Good knowledge of SQL, with the ability to read and interpret Python, Java and Shell Scripts (Bash, Korn Shell or PowerShell). Experience using AI-assisted tools such as VS Code, GitHub Copilot or other AI coding assistants to support technical investigations and documentation. Understanding of APIs, system integrations, data flows, batch processing and application architecture. Experience supporting enterprise or financial systems such as Murex, Calypso, Summit, FIS Front Arena, trading platforms or risk systems, with excellent analytical and stakeholder management skills. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Aug 20, 2026
Contractor
Technical Systems Investigation Analyst Location: London Role Type: Contract - 12 months Work Setup: Hybrid - 3 days in the office Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. What you'll do Provide L2/L3 support for complex production applications and investigate technical issues. Analyse logs, databases, interfaces, batch processes and system behaviour to identify root causes. Troubleshoot incidents across interconnected applications and support problem and change management activities. Trace data flows between applications, databases, APIs and downstream systems to resolve processing issues. Review existing code, SQL queries and scripts to understand application behaviour during investigations. Produce clear technical documentation, investigation findings and impact assessments while working closely with developers, infrastructure teams, vendors and business stakeholders. What you bring Proven experience providing L2/L3 application support within a complex enterprise or financial services environment. Strong troubleshooting, root cause analysis and production incident investigation across integrated applications and systems. Good knowledge of SQL, with the ability to read and interpret Python, Java and Shell Scripts (Bash, Korn Shell or PowerShell). Experience using AI-assisted tools such as VS Code, GitHub Copilot or other AI coding assistants to support technical investigations and documentation. Understanding of APIs, system integrations, data flows, batch processing and application architecture. Experience supporting enterprise or financial systems such as Murex, Calypso, Summit, FIS Front Arena, trading platforms or risk systems, with excellent analytical and stakeholder management skills. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Company Description Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives Job Description F inance, Benefit and Debt Advisor Salary: £28,755 click apply for full job details
Aug 20, 2026
Full time
Company Description Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives Job Description F inance, Benefit and Debt Advisor Salary: £28,755 click apply for full job details
The Vacancy Employee Relations Manager - Nottingham Permanent - Hybrid (2 days in NG2 office) Monday-Friday 37.5 hours per week Up to £40,000 per annum + annual bonus You're all about people, performance and delivering commercially focused solutions. Managing complex employee relations matters, influencing stakeholders and driving continuous improvement are what motivate you at work If these ring true for you and you're ready to take the next step in your Employee Relations career, come and show us what you can do at Staffline. The Opportunity Here is your chance to join the UK's largest recruitment business as an Employee Relations Manager in Nottingham . In this role, you will lead a team of ER Specialists and Coordinators, providing expert guidance across a broad range of employee relations matters while supporting key business initiatives and managing organisational risk. You will work closely with operational leaders, People Partners, Legal Counsel and the Head of Employee Relations to deliver commercially focused solutions, ensure compliance with employment legislation and company policies, and drive positive people outcomes across the business. To thrive in this role, you'll be a confident people leader with extensive employee relations experience, excellent stakeholder management skills and a strong understanding of UK employment law. You'll be equally comfortable coaching managers through complex cases, analysing data to identify trends and leading high-profile external cases to successful conclusions. What you'll do as an Employee Relations Manager This role is all about leadership, influence and delivering expert employee relations support. You'll lead your team to provide an exceptional service while ensuring legal, reputational and commercial risks are effectively managed. This is an incredibly varied role which will undoubtedly keep you on your toes. Below is just a selection of what you can expect: Leading and developing a team of ER Specialists and Coordinators, ensuring cases are managed consistently and effectively to completion. Providing expert advice and guidance to managers on all aspects of employee relations, company policy and employment legislation. Managing complex and high-risk employee relations cases, ensuring legal, reputational and commercial risks are appropriately considered. Taking ownership of ACAS conciliations, Employment Tribunal claims, HMRC disputes and money claim or small claims court cases. Working closely with Legal Counsel and the Head of Employee Relations to determine case strategy and achieve successful outcomes. Coaching, supporting and challenging stakeholders to effectively manage a wide range of people management scenarios. Monitoring legislative developments and advising the business on the impact of employment law changes. Supporting the development and enhancement of employee relations policies, procedures and approaches. Analysing ER data and trends to identify opportunities for training, policy improvements and proactive interventions. Working collaboratively with Learning & Development and People Partners to create and deliver people management and ER training. Building strong relationships with operational leaders, managers and support function colleagues. Leading on compliance with company policies and influencing managers to follow appropriate processes and procedures. Ensuring accurate employee records are maintained in line with GDPR and audit requirements. Continuously identifying opportunities to improve policy, process and the overall colleague experience. The skills you'll develop as an Employee Relations Manager Throughout your time at Staffline, you'll be challenged and supported to broaden your expertise across employee relations leadership, employment law, organisational change, stakeholder management and risk mitigation. As part of this role, you'll have the opportunity to further develop your leadership capability while working on complex and business-critical projects. At Staffline, we actively encourage progression and personal development and have clear career pathways for ambitious colleagues who are committed to making a difference. What we need from you By this point it should be clear that we want to give you development, reward your success and help you stretch your career. To be successful in this role however, we'll need a few things: Significant experience in Employee Relations, HR Advisory or HR Business Partnering within a fast-paced environment. Strong working knowledge of UK employment law and employee relations best practice. Experience managing complex employee relations cases and advising senior stakeholders. Previous leadership experience, with the ability to coach, develop and motivate a team. Experience managing ACAS conciliations, Employment Tribunals and other external employment-related disputes. Excellent communication and influencing skills with the confidence to challenge constructively where required. Strong analytical skills with the ability to interpret ER trends and use data to drive decision making. Ability to balance commercial considerations with legal and reputational risk. Strong organisational skills with the ability to manage multiple priorities and competing deadlines. A passion for continuous improvement and delivering exceptional service to stakeholders. Most importantly, you'll be a credible, resilient and commercially minded people professional who genuinely wants to make a difference. Diversity and Inclusion: A Core Focus At Staffline, we are deeply committed to building a diverse and inclusive workforce. We believe that a diverse team brings different perspectives, ideas and experiences, enhancing our overall effectiveness and success. We value and celebrate the uniqueness of each individual, and we actively encourage applications from candidates of all backgrounds. Note: All candidates must demonstrate their Right to Work in the UK.
Aug 20, 2026
Full time
The Vacancy Employee Relations Manager - Nottingham Permanent - Hybrid (2 days in NG2 office) Monday-Friday 37.5 hours per week Up to £40,000 per annum + annual bonus You're all about people, performance and delivering commercially focused solutions. Managing complex employee relations matters, influencing stakeholders and driving continuous improvement are what motivate you at work If these ring true for you and you're ready to take the next step in your Employee Relations career, come and show us what you can do at Staffline. The Opportunity Here is your chance to join the UK's largest recruitment business as an Employee Relations Manager in Nottingham . In this role, you will lead a team of ER Specialists and Coordinators, providing expert guidance across a broad range of employee relations matters while supporting key business initiatives and managing organisational risk. You will work closely with operational leaders, People Partners, Legal Counsel and the Head of Employee Relations to deliver commercially focused solutions, ensure compliance with employment legislation and company policies, and drive positive people outcomes across the business. To thrive in this role, you'll be a confident people leader with extensive employee relations experience, excellent stakeholder management skills and a strong understanding of UK employment law. You'll be equally comfortable coaching managers through complex cases, analysing data to identify trends and leading high-profile external cases to successful conclusions. What you'll do as an Employee Relations Manager This role is all about leadership, influence and delivering expert employee relations support. You'll lead your team to provide an exceptional service while ensuring legal, reputational and commercial risks are effectively managed. This is an incredibly varied role which will undoubtedly keep you on your toes. Below is just a selection of what you can expect: Leading and developing a team of ER Specialists and Coordinators, ensuring cases are managed consistently and effectively to completion. Providing expert advice and guidance to managers on all aspects of employee relations, company policy and employment legislation. Managing complex and high-risk employee relations cases, ensuring legal, reputational and commercial risks are appropriately considered. Taking ownership of ACAS conciliations, Employment Tribunal claims, HMRC disputes and money claim or small claims court cases. Working closely with Legal Counsel and the Head of Employee Relations to determine case strategy and achieve successful outcomes. Coaching, supporting and challenging stakeholders to effectively manage a wide range of people management scenarios. Monitoring legislative developments and advising the business on the impact of employment law changes. Supporting the development and enhancement of employee relations policies, procedures and approaches. Analysing ER data and trends to identify opportunities for training, policy improvements and proactive interventions. Working collaboratively with Learning & Development and People Partners to create and deliver people management and ER training. Building strong relationships with operational leaders, managers and support function colleagues. Leading on compliance with company policies and influencing managers to follow appropriate processes and procedures. Ensuring accurate employee records are maintained in line with GDPR and audit requirements. Continuously identifying opportunities to improve policy, process and the overall colleague experience. The skills you'll develop as an Employee Relations Manager Throughout your time at Staffline, you'll be challenged and supported to broaden your expertise across employee relations leadership, employment law, organisational change, stakeholder management and risk mitigation. As part of this role, you'll have the opportunity to further develop your leadership capability while working on complex and business-critical projects. At Staffline, we actively encourage progression and personal development and have clear career pathways for ambitious colleagues who are committed to making a difference. What we need from you By this point it should be clear that we want to give you development, reward your success and help you stretch your career. To be successful in this role however, we'll need a few things: Significant experience in Employee Relations, HR Advisory or HR Business Partnering within a fast-paced environment. Strong working knowledge of UK employment law and employee relations best practice. Experience managing complex employee relations cases and advising senior stakeholders. Previous leadership experience, with the ability to coach, develop and motivate a team. Experience managing ACAS conciliations, Employment Tribunals and other external employment-related disputes. Excellent communication and influencing skills with the confidence to challenge constructively where required. Strong analytical skills with the ability to interpret ER trends and use data to drive decision making. Ability to balance commercial considerations with legal and reputational risk. Strong organisational skills with the ability to manage multiple priorities and competing deadlines. A passion for continuous improvement and delivering exceptional service to stakeholders. Most importantly, you'll be a credible, resilient and commercially minded people professional who genuinely wants to make a difference. Diversity and Inclusion: A Core Focus At Staffline, we are deeply committed to building a diverse and inclusive workforce. We believe that a diverse team brings different perspectives, ideas and experiences, enhancing our overall effectiveness and success. We value and celebrate the uniqueness of each individual, and we actively encourage applications from candidates of all backgrounds. Note: All candidates must demonstrate their Right to Work in the UK.
Reporting to : F&O Practice Director Employment Type : Full-time, Permanent Working Pattern : Monday to Friday, 09:00 - 17:30 Salary: £100,000 - £110,000 + 10% Bonus OR Day Rate: Up to £800 per day (Outside) Benefits: 25 days' annual leave plus 4 Work-Life Balance Days, Private Medical Insurance, Group Life Assurance, Bonus Scheme Location : Hybrid - Homeworking with travel to offices and client sites Role Purpose: The Solution Architect is responsible for leading the overall solution design and architecture for Microsoft Dynamics 365 Finance & Operations transformation programmes. This role provides strategic direction across functional and technical workstreams, ensuring scalable, integrated, and best-practice solutions are delivered to clients. The Solution Architect acts as the bridge between business stakeholders, delivery teams, and technical resources, ensuring solutions align with business objectives, enterprise architecture standards, and delivery governance. You'll join a collaborative, supportive team where curiosity is encouraged, ownership is valued, and your growth is a priority. We're committed to building an inclusive and diverse workplace where fresh perspectives fuel innovation. No matter your background - your voice matters here. Key Responsibilities: Solution Architecture & Strategy Lead end-to-end solution architecture across Dynamics 365 Finance & Operations programmes Define scalable enterprise solutions aligned to business objectives and industry best practices Provide architectural governance across Finance, Supply Chain, Commerce, Manufacturing, and integrations Ensure alignment between business processes, functional design, and technical architecture Lead architecture workshops and solution playback sessions Review and approve Functional and Technical Design Documents Ensure adherence to architecture standards, security, scalability, and performance requirements Support estimation, solution planning, and delivery governance Identify and mitigate solution and delivery risks Engage with executive stakeholders, programme sponsors, and IT leadership teams Act as a trusted advisor on ERP transformation strategy Support pre-sales activities, solution shaping, and bid responses where required Delivery Governance Stakeholder Leadership Team Collaboration Mentor consultants, architects, and technical teams Support capability development and best-practice adoption across the practice Work collaboratively across project management, functional, and technical teams What You'll Bring: Essential 7+ years of ERP implementation experience with significant Dynamics 365 Finance & Operations expertise Strong solution architecture experience across enterprise ERP programmes Broad understanding of Finance, Supply Chain Management, Commerce, Manufacturing, and integrations Experience designing enterprise-scale solutions and transformation programmes Strong stakeholder management and consulting capability Technical & Delivery Expertise Strong understanding of D365 F&O architecture, integrations, data migration, security, and environments Experience with Azure integrations, Power Platform, and Microsoft ecosystem technologies Strong governance and solution assurance capability Excellent presentation, workshop facilitation, and communication skills Ability to lead and influence senior stakeholders Strong mentoring and leadership capability Communication & Leadership Desirable Microsoft Solution Architect certifications Experience within consultancy or systems integration environments Knowledge of enterprise integration patterns and Azure services Experience supporting pre-sales and solution estimation
Aug 20, 2026
Reporting to : F&O Practice Director Employment Type : Full-time, Permanent Working Pattern : Monday to Friday, 09:00 - 17:30 Salary: £100,000 - £110,000 + 10% Bonus OR Day Rate: Up to £800 per day (Outside) Benefits: 25 days' annual leave plus 4 Work-Life Balance Days, Private Medical Insurance, Group Life Assurance, Bonus Scheme Location : Hybrid - Homeworking with travel to offices and client sites Role Purpose: The Solution Architect is responsible for leading the overall solution design and architecture for Microsoft Dynamics 365 Finance & Operations transformation programmes. This role provides strategic direction across functional and technical workstreams, ensuring scalable, integrated, and best-practice solutions are delivered to clients. The Solution Architect acts as the bridge between business stakeholders, delivery teams, and technical resources, ensuring solutions align with business objectives, enterprise architecture standards, and delivery governance. You'll join a collaborative, supportive team where curiosity is encouraged, ownership is valued, and your growth is a priority. We're committed to building an inclusive and diverse workplace where fresh perspectives fuel innovation. No matter your background - your voice matters here. Key Responsibilities: Solution Architecture & Strategy Lead end-to-end solution architecture across Dynamics 365 Finance & Operations programmes Define scalable enterprise solutions aligned to business objectives and industry best practices Provide architectural governance across Finance, Supply Chain, Commerce, Manufacturing, and integrations Ensure alignment between business processes, functional design, and technical architecture Lead architecture workshops and solution playback sessions Review and approve Functional and Technical Design Documents Ensure adherence to architecture standards, security, scalability, and performance requirements Support estimation, solution planning, and delivery governance Identify and mitigate solution and delivery risks Engage with executive stakeholders, programme sponsors, and IT leadership teams Act as a trusted advisor on ERP transformation strategy Support pre-sales activities, solution shaping, and bid responses where required Delivery Governance Stakeholder Leadership Team Collaboration Mentor consultants, architects, and technical teams Support capability development and best-practice adoption across the practice Work collaboratively across project management, functional, and technical teams What You'll Bring: Essential 7+ years of ERP implementation experience with significant Dynamics 365 Finance & Operations expertise Strong solution architecture experience across enterprise ERP programmes Broad understanding of Finance, Supply Chain Management, Commerce, Manufacturing, and integrations Experience designing enterprise-scale solutions and transformation programmes Strong stakeholder management and consulting capability Technical & Delivery Expertise Strong understanding of D365 F&O architecture, integrations, data migration, security, and environments Experience with Azure integrations, Power Platform, and Microsoft ecosystem technologies Strong governance and solution assurance capability Excellent presentation, workshop facilitation, and communication skills Ability to lead and influence senior stakeholders Strong mentoring and leadership capability Communication & Leadership Desirable Microsoft Solution Architect certifications Experience within consultancy or systems integration environments Knowledge of enterprise integration patterns and Azure services Experience supporting pre-sales and solution estimation
We are currently recruiting for a Payroll Administrator for a 6-month fixed term contract, the appropriate candidate must be available and ready to start ASAP. Please find more detail on the role below, if this is of interest apply, and one of our consultants will contact you. 6 MONTH FTC Payroll Advisor 40,000 - 45,000 Based - London Key Responsibilities: Support the monthly payroll delivery for a significant number of UK employees. Collate and process payroll data related to starters, leavers, contractual changes, benefits, and salary sacrifice schemes. Maintain accurate payroll records and meet all audit requirements. Conduct regular payroll data validation and reconciliation checks. Prepare and submit monthly reports to third-party providers. Assist with payroll administration and benefits processing. Address employee and manager payroll queries with top-notch customer service. Ensure all payroll activities comply with company policies and regulations. Proven experience running payroll for 500 employees. Strong payroll administration and advisory skills. Excellent Excel proficiency, including managing and manipulating payroll data. Experience with Workday is highly desirable. Previous in-house payroll function experience (non-bureau). Exceptional attention to detail with a strong compliance awareness. Ability to manage priorities effectively within tight deadlines. Our client is looking for someone to come in and hit the ground running, please apply today! 52150EB INDTEMP The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 20, 2026
Contractor
We are currently recruiting for a Payroll Administrator for a 6-month fixed term contract, the appropriate candidate must be available and ready to start ASAP. Please find more detail on the role below, if this is of interest apply, and one of our consultants will contact you. 6 MONTH FTC Payroll Advisor 40,000 - 45,000 Based - London Key Responsibilities: Support the monthly payroll delivery for a significant number of UK employees. Collate and process payroll data related to starters, leavers, contractual changes, benefits, and salary sacrifice schemes. Maintain accurate payroll records and meet all audit requirements. Conduct regular payroll data validation and reconciliation checks. Prepare and submit monthly reports to third-party providers. Assist with payroll administration and benefits processing. Address employee and manager payroll queries with top-notch customer service. Ensure all payroll activities comply with company policies and regulations. Proven experience running payroll for 500 employees. Strong payroll administration and advisory skills. Excellent Excel proficiency, including managing and manipulating payroll data. Experience with Workday is highly desirable. Previous in-house payroll function experience (non-bureau). Exceptional attention to detail with a strong compliance awareness. Ability to manage priorities effectively within tight deadlines. Our client is looking for someone to come in and hit the ground running, please apply today! 52150EB INDTEMP The Portfolio Group are acting on behalf of our client in recruiting for this position.
Data Protection Specialist Location: Tunbridge Wells Contract: 6 months Work Setup: Hybrid - 1 day in the office Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a well-established company in the insurance sector, known for its focus on customer service and growth. It promotes a positive workplace culture that supports employee development and balance. The company offers opportunities for meaningful contributions in a dynamic environment. What You'll Do Support the DPO in developing Data Protection and AI Compliance strategies, promoting Privacy by Design and representing Data Protection at relevant meetings. Lead DPIAs, LIAs, TIAs and AI risk assessments for high-risk activities, escalating significant risks and tracking remediation actions. Review vendor contracts, data protection clauses, international transfers and due diligence questionnaires to manage third-party privacy risks. Create, maintain and validate Records of Processing Activities, ensuring accurate documentation and effective ownership handover. Manage data breaches and privacy incidents, including response procedures, investigations, root-cause analysis and remediation. Deliver Data Protection and AI training, conduct second-line assurance reviews, test controls and monitor completion and effectiveness. Support business teams with day-to-day privacy advice, maintain Privacy and AI registers, assess AI providers and prepare compliance updates for the DPO, ARCC and ExCo. What You Bring Specialist in data protection with at least 3 years relevant experience. Experience working in the insurance or financial services is highly desirable. Strong knowledge of data protection legislation, privacy compliance and information governance. Relevant professional qualifications, such as CIPP/E, CIPM, CDPO or other IAPP certifications, are desirable. Additional qualifications in data protection, privacy management or AI governance would be advantageous. Excellent stakeholder engagement, written and verbal communication, organisational and delivery skills, with the ability to work to defined standards and deadlines. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Aug 20, 2026
Contractor
Data Protection Specialist Location: Tunbridge Wells Contract: 6 months Work Setup: Hybrid - 1 day in the office Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is a well-established company in the insurance sector, known for its focus on customer service and growth. It promotes a positive workplace culture that supports employee development and balance. The company offers opportunities for meaningful contributions in a dynamic environment. What You'll Do Support the DPO in developing Data Protection and AI Compliance strategies, promoting Privacy by Design and representing Data Protection at relevant meetings. Lead DPIAs, LIAs, TIAs and AI risk assessments for high-risk activities, escalating significant risks and tracking remediation actions. Review vendor contracts, data protection clauses, international transfers and due diligence questionnaires to manage third-party privacy risks. Create, maintain and validate Records of Processing Activities, ensuring accurate documentation and effective ownership handover. Manage data breaches and privacy incidents, including response procedures, investigations, root-cause analysis and remediation. Deliver Data Protection and AI training, conduct second-line assurance reviews, test controls and monitor completion and effectiveness. Support business teams with day-to-day privacy advice, maintain Privacy and AI registers, assess AI providers and prepare compliance updates for the DPO, ARCC and ExCo. What You Bring Specialist in data protection with at least 3 years relevant experience. Experience working in the insurance or financial services is highly desirable. Strong knowledge of data protection legislation, privacy compliance and information governance. Relevant professional qualifications, such as CIPP/E, CIPM, CDPO or other IAPP certifications, are desirable. Additional qualifications in data protection, privacy management or AI governance would be advantageous. Excellent stakeholder engagement, written and verbal communication, organisational and delivery skills, with the ability to work to defined standards and deadlines. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Aug 20, 2026
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Call Centre Advisor - Part Time Glasgow 6 month Contract, starting 7th September Monday to Friday, including working every other Saturday 25 hours per week 20.95 per hour via Umbrella Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of Part Time positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a Part Time 6 month contract working 25 hours a week. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! 20.95 per hour, paid via Umbrella Part Time : 25 hours per week 6 month contract Hybrid working once training is complete, 3 days a week in the office. Office based in Glasgow City Centre. Working 13:00pm - 18:00pm Monday to Friday. Working every other Saturday 10am - 15:00pm (weekday off in lieu) 7th September start date! What you will be doing Supporting our clients' customers during vulnerable moments, when they most need it. Building natural rapport through great conversations with customers in a way that makes them feel protected and valued. Showing great personal resilience in the face of challenging customer situations to deliver great outcomes. Championing customer experience, delivering a personal touch tailored to the customer's needs. Showing empathy and understanding, focused on the right outcome. Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development. What we ask from you? Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable. Exceptional listening and communication skills with the ability to show empathy in a customer situation. Strong teamwork ethic and highly motivated. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to grow, adapt and change accommodating business needs and priorities Training If successful you will undergo paid training for a minimum of 6 weeks, at least 4 weeks of this will be onsite in the office every day Monday to Friday 1pm to 6pm. After which the role will then be Hybrid with office attendance of 3 days per week and working every other Saturday. What next? If you are interested in this position, then please apply today and if suitable one of our team will be in touch to discuss your application. Please note the start date for this role is Monday 7th September. Please Note: This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS and Credit check, alongside 3 years of referencing. This role will also be paid via an Umbrella company, and we suggest you understand and consider this before applying. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 20, 2026
Full time
Call Centre Advisor - Part Time Glasgow 6 month Contract, starting 7th September Monday to Friday, including working every other Saturday 25 hours per week 20.95 per hour via Umbrella Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of Part Time positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a Part Time 6 month contract working 25 hours a week. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! 20.95 per hour, paid via Umbrella Part Time : 25 hours per week 6 month contract Hybrid working once training is complete, 3 days a week in the office. Office based in Glasgow City Centre. Working 13:00pm - 18:00pm Monday to Friday. Working every other Saturday 10am - 15:00pm (weekday off in lieu) 7th September start date! What you will be doing Supporting our clients' customers during vulnerable moments, when they most need it. Building natural rapport through great conversations with customers in a way that makes them feel protected and valued. Showing great personal resilience in the face of challenging customer situations to deliver great outcomes. Championing customer experience, delivering a personal touch tailored to the customer's needs. Showing empathy and understanding, focused on the right outcome. Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development. What we ask from you? Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable. Exceptional listening and communication skills with the ability to show empathy in a customer situation. Strong teamwork ethic and highly motivated. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to grow, adapt and change accommodating business needs and priorities Training If successful you will undergo paid training for a minimum of 6 weeks, at least 4 weeks of this will be onsite in the office every day Monday to Friday 1pm to 6pm. After which the role will then be Hybrid with office attendance of 3 days per week and working every other Saturday. What next? If you are interested in this position, then please apply today and if suitable one of our team will be in touch to discuss your application. Please note the start date for this role is Monday 7th September. Please Note: This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS and Credit check, alongside 3 years of referencing. This role will also be paid via an Umbrella company, and we suggest you understand and consider this before applying. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Provide insurance and safety advice to employees in line with Company policy and procedures and current legislation. Manage the day-to-day handling of the business' insurance claims and assist the Insurance Manager and Safety Team in achieving departmental objectives by liaising with internal and external stakeholders. A day includes: Managing product, employee and public personal injury claims, liaising with stores, insurers and solicitors. Investigating claims and obtaining documentation to help determine liability.Ensuring solicitor letters and court claim forms are handled within required legal deadlines.Providing advice and dealing with property claims, proving third-party negligence to recover losses for the business.Handling motor claims and liaising with insurers to support risk management solutions.Offering rehabilitation support to employees following workplace accidents in conjunction with employer liability insurers.Attending regular meetings with solicitors, brokers and insurers to ensure processes, documentation and risk management systems support effective claims defence.Liaising with and providing advice and information to Customer Service and People Teams regarding customer accident complaints.Monitoring changes in legislation and court rulings that may impact insurance and safety within the business.Attending quarterly meetings with third-party cost consultants dealing with landlord insurance matters.Regularly checking the Display Screen Equipment (DSE) database, providing advice and carrying out assessments for Head Office employees when required.Maintaining and updating the Safety Handbook on the Superdrug and Savers Store Intranet.Providing eye test advice and Specsavers vouchers upon request.Checking invoices through Bottomline to ensure accuracy, prevent duplication and allocate costs correctly.Assisting with ad hoc requests both within and outside the department, taking ownership to resolve queries.Producing reports and providing data analysis as required for internal reporting purposes. This job is a good fit for you if: You enjoy working in a fast-paced retail Head Office environment.You have excellent organisational and communication skills.You have strong attention to detail.You can work to deadlines and prioritise your workload effectively.You are comfortable following established processes whilst also using your own initiative.You enjoy building relationships and collaborating with a variety of internal and external stakeholders.Sees every interaction with the customer as an opportunity to delight them andcomfortable using different platforms to communicate with them.Understands customer needs and empowers others to remove any barriers to deliver greatservice.Uses positive language and behaviours in all interactions with customers and colleagues,building trust and rapport.Always prioritises actions which delight the customer/colleague.Suggests and supports new ideas and ways of working which are designed to improve serviceAre confident using data to make tactical decisions.Are knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area.Actively looks for new ways of working through Ai that would benefit the business and move things forwardActively developing your ability to use AI effectively and think critically about outputs.Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion What you'll need: Excellent PC skills, particularly Microsoft Word, Excel and PowerPoint.A good understanding of personal injury, property and motor claims legislation and processes.Knowledge of health and safety legislation and best practice.A flexible and adaptable team-player mindset.Confidence communicating with a wide range of people and building positive working relationships.A positive, energetic and professional approach to work.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform Confidently communicates, challenges and gives feedback to others.Encourages teamwork & collaboration between their own team and others.Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions.Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty re
Aug 20, 2026
Full time
Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Provide insurance and safety advice to employees in line with Company policy and procedures and current legislation. Manage the day-to-day handling of the business' insurance claims and assist the Insurance Manager and Safety Team in achieving departmental objectives by liaising with internal and external stakeholders. A day includes: Managing product, employee and public personal injury claims, liaising with stores, insurers and solicitors. Investigating claims and obtaining documentation to help determine liability.Ensuring solicitor letters and court claim forms are handled within required legal deadlines.Providing advice and dealing with property claims, proving third-party negligence to recover losses for the business.Handling motor claims and liaising with insurers to support risk management solutions.Offering rehabilitation support to employees following workplace accidents in conjunction with employer liability insurers.Attending regular meetings with solicitors, brokers and insurers to ensure processes, documentation and risk management systems support effective claims defence.Liaising with and providing advice and information to Customer Service and People Teams regarding customer accident complaints.Monitoring changes in legislation and court rulings that may impact insurance and safety within the business.Attending quarterly meetings with third-party cost consultants dealing with landlord insurance matters.Regularly checking the Display Screen Equipment (DSE) database, providing advice and carrying out assessments for Head Office employees when required.Maintaining and updating the Safety Handbook on the Superdrug and Savers Store Intranet.Providing eye test advice and Specsavers vouchers upon request.Checking invoices through Bottomline to ensure accuracy, prevent duplication and allocate costs correctly.Assisting with ad hoc requests both within and outside the department, taking ownership to resolve queries.Producing reports and providing data analysis as required for internal reporting purposes. This job is a good fit for you if: You enjoy working in a fast-paced retail Head Office environment.You have excellent organisational and communication skills.You have strong attention to detail.You can work to deadlines and prioritise your workload effectively.You are comfortable following established processes whilst also using your own initiative.You enjoy building relationships and collaborating with a variety of internal and external stakeholders.Sees every interaction with the customer as an opportunity to delight them andcomfortable using different platforms to communicate with them.Understands customer needs and empowers others to remove any barriers to deliver greatservice.Uses positive language and behaviours in all interactions with customers and colleagues,building trust and rapport.Always prioritises actions which delight the customer/colleague.Suggests and supports new ideas and ways of working which are designed to improve serviceAre confident using data to make tactical decisions.Are knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area.Actively looks for new ways of working through Ai that would benefit the business and move things forwardActively developing your ability to use AI effectively and think critically about outputs.Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion What you'll need: Excellent PC skills, particularly Microsoft Word, Excel and PowerPoint.A good understanding of personal injury, property and motor claims legislation and processes.Knowledge of health and safety legislation and best practice.A flexible and adaptable team-player mindset.Confidence communicating with a wide range of people and building positive working relationships.A positive, energetic and professional approach to work.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform Confidently communicates, challenges and gives feedback to others.Encourages teamwork & collaboration between their own team and others.Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions.Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. Here's what's in it for you: 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty re
We are currently looking to recruit a Temp to Perm Customer Service Advisor for our successful client, who offer long term development and opportunities for all. This is a temporary to permanent opportunity for the right candidate. To be considered for the role, you ll require the following essentials: Proven experience of providing excellent customer service Problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is desirable Good working knowledge of CRMs Within this position, you ll also be: The main focus will be to deal with a range of customer enquiries via telephone and email Ensuring a 1st time solutions approach to each call Understanding customers situation and being able to deal with the situation effectively and in a timely manner Ensure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met Additional Information: £13.31 per hour plus Over time if desired Shifts available between 8am and 6pm and will include some weekend working Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Aug 20, 2026
Seasonal
We are currently looking to recruit a Temp to Perm Customer Service Advisor for our successful client, who offer long term development and opportunities for all. This is a temporary to permanent opportunity for the right candidate. To be considered for the role, you ll require the following essentials: Proven experience of providing excellent customer service Problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is desirable Good working knowledge of CRMs Within this position, you ll also be: The main focus will be to deal with a range of customer enquiries via telephone and email Ensuring a 1st time solutions approach to each call Understanding customers situation and being able to deal with the situation effectively and in a timely manner Ensure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met Additional Information: £13.31 per hour plus Over time if desired Shifts available between 8am and 6pm and will include some weekend working Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Business in relation to this vacancy. See our website for more details and jobs available - (url removed) (phone number removed)
Customer Service Advisor Location: Reading (Hybrid) Salary: 30,000 per annum Hours: Monday to Friday, 40 hours per week The Role We are looking for a friendly and customer-focused Customer Service Advisor to join a busy and supportive team. As a Customer Service Advisor, you will be the first point of contact for customers enquiring about start-up loans and business support. Managing a pipeline of over 300 customer enquiries, the Customer Service Advisor will guide applicants through the start-up loan process, explain eligibility and funding options, and ensure all required documentation is completed. You will provide an exceptional customer experience from initial enquiry through to application while maintaining accurate CRM records and building strong relationships with customers. Working closely with internal teams and banking partners, the Customer Service Advisor will also promote additional services, including training programmes, mentoring and networking events, helping customers access the support best suited to their needs. Key Responsibilities Act as the first point of contact as a Customer Service Advisor for customer enquiries via phone and email. Manage a pipeline of 300+ customer enquiries and start-up loan applications. Explain start-up loan products, eligibility criteria and the application process. Guide customers through each stage of their application and supporting documentation. Maintain accurate customer records using CRM systems. Liaise with banking partners and internal teams to progress loan applications. Deliver exceptional customer service through regular communication and follow-up. Promote training courses, business events and additional support services. Work towards customer service KPIs and team targets. About You Previous experience as a Customer Service Advisor, Customer Support Advisor or in a similar customer-facing role. Excellent communication and relationship-building skills. Experience using CRM systems and Microsoft Office. Highly organised with strong attention to detail. Comfortable managing a high volume of customer enquiries. Experience within financial services, banking, lending or loan administration would be highly advantageous. Passionate about delivering outstanding customer service and supporting customers throughout their journey. If you are interested apply directly or call (phone number removed)
Aug 20, 2026
Full time
Customer Service Advisor Location: Reading (Hybrid) Salary: 30,000 per annum Hours: Monday to Friday, 40 hours per week The Role We are looking for a friendly and customer-focused Customer Service Advisor to join a busy and supportive team. As a Customer Service Advisor, you will be the first point of contact for customers enquiring about start-up loans and business support. Managing a pipeline of over 300 customer enquiries, the Customer Service Advisor will guide applicants through the start-up loan process, explain eligibility and funding options, and ensure all required documentation is completed. You will provide an exceptional customer experience from initial enquiry through to application while maintaining accurate CRM records and building strong relationships with customers. Working closely with internal teams and banking partners, the Customer Service Advisor will also promote additional services, including training programmes, mentoring and networking events, helping customers access the support best suited to their needs. Key Responsibilities Act as the first point of contact as a Customer Service Advisor for customer enquiries via phone and email. Manage a pipeline of 300+ customer enquiries and start-up loan applications. Explain start-up loan products, eligibility criteria and the application process. Guide customers through each stage of their application and supporting documentation. Maintain accurate customer records using CRM systems. Liaise with banking partners and internal teams to progress loan applications. Deliver exceptional customer service through regular communication and follow-up. Promote training courses, business events and additional support services. Work towards customer service KPIs and team targets. About You Previous experience as a Customer Service Advisor, Customer Support Advisor or in a similar customer-facing role. Excellent communication and relationship-building skills. Experience using CRM systems and Microsoft Office. Highly organised with strong attention to detail. Comfortable managing a high volume of customer enquiries. Experience within financial services, banking, lending or loan administration would be highly advantageous. Passionate about delivering outstanding customer service and supporting customers throughout their journey. If you are interested apply directly or call (phone number removed)
Call Centre Advisor - Part Time Bradford 6 month Contract, starting 7th September Monday to Friday, including working every other Saturday 25 hours per week 20.95 per hour via Umbrella Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of Part Time positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a Part Time 6 month contract working 25 hours a week. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! 20.95 per hour, paid via Umbrella Part Time : 25 hours per week 6 month contract Hybrid working once training is complete, 3 days a week in the office. Office based in Bradford City Centre. Working 13:00pm - 18:00pm Monday to Friday. Working every other Saturday 10am - 15:00pm (weekday off in lieu) 7th September start date! What you will be doing Supporting our clients' customers during vulnerable moments, when they most need it. Building natural rapport through great conversations with customers in a way that makes them feel protected and valued. Showing great personal resilience in the face of challenging customer situations to deliver great outcomes. Championing customer experience, delivering a personal touch tailored to the customer's needs. Showing empathy and understanding, focused on the right outcome. Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development. What we ask from you? Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable. Exceptional listening and communication skills with the ability to show empathy in a customer situation. Strong teamwork ethic and highly motivated. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to grow, adapt and change accommodating business needs and priorities Training If successful you will undergo paid training for a minimum of 6 weeks, at least 4 weeks of this will be onsite in the office everyday Monday to Friday 1pm to 6pm. After which the role will then be Hybrid with office attendance of 3 days per week and working every other Saturday. What next? If you are interested in this position, then please apply today and if suitable one of our team will be in touch to discuss your application. Please note the start date for this role is Monday 7th September. Please Note: This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS and Credit check, alongside 3 years of referencing. This role will also be paid via an Umbrella company, and we suggest you understand and consider this before applying. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 20, 2026
Full time
Call Centre Advisor - Part Time Bradford 6 month Contract, starting 7th September Monday to Friday, including working every other Saturday 25 hours per week 20.95 per hour via Umbrella Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of Part Time positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a Part Time 6 month contract working 25 hours a week. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! 20.95 per hour, paid via Umbrella Part Time : 25 hours per week 6 month contract Hybrid working once training is complete, 3 days a week in the office. Office based in Bradford City Centre. Working 13:00pm - 18:00pm Monday to Friday. Working every other Saturday 10am - 15:00pm (weekday off in lieu) 7th September start date! What you will be doing Supporting our clients' customers during vulnerable moments, when they most need it. Building natural rapport through great conversations with customers in a way that makes them feel protected and valued. Showing great personal resilience in the face of challenging customer situations to deliver great outcomes. Championing customer experience, delivering a personal touch tailored to the customer's needs. Showing empathy and understanding, focused on the right outcome. Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development. What we ask from you? Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable. Exceptional listening and communication skills with the ability to show empathy in a customer situation. Strong teamwork ethic and highly motivated. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to grow, adapt and change accommodating business needs and priorities Training If successful you will undergo paid training for a minimum of 6 weeks, at least 4 weeks of this will be onsite in the office everyday Monday to Friday 1pm to 6pm. After which the role will then be Hybrid with office attendance of 3 days per week and working every other Saturday. What next? If you are interested in this position, then please apply today and if suitable one of our team will be in touch to discuss your application. Please note the start date for this role is Monday 7th September. Please Note: This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS and Credit check, alongside 3 years of referencing. This role will also be paid via an Umbrella company, and we suggest you understand and consider this before applying. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Parts Advisor - Brighouse We are looking for an experienced Parts Advisor to join our new team at our Brighouse Depot. You will have a minimum of 2 years commercial parts experience ideally within a franchised dealership. Salary: £30,000k to £32,000K with bonus Shift Patten = 4 on 4 off day shift Daily Hours = 7am to 7pm Experience on Kerridge/Keyloop CRM system would be hugely beneficial You must provide the highest standard of quality and service; build and maintain strong and lasting relationships with new and existing customers. You will be responsible for maintaining stock levels, ordering specialist parts, undertaking inventory checks to ensure all parts are delivered and are correct. You will be expected to maintain your own product knowledge and awareness of promotions etc. Main Duties: Handle the day-to-day running of the stores. Receipting in and booking out of parts Serve both the front and back counter. Booking parts to job cards and checking over job cards Carrying out perpetual stock checks Completing reports when required Handle warranty and surcharge parts If you have the experience in the automotive parts industry please dont hesitate to give me a call regarding the opening. Please apply on line or for further information call Russ at Autoskills UK on (phone number removed)
Aug 20, 2026
Full time
Parts Advisor - Brighouse We are looking for an experienced Parts Advisor to join our new team at our Brighouse Depot. You will have a minimum of 2 years commercial parts experience ideally within a franchised dealership. Salary: £30,000k to £32,000K with bonus Shift Patten = 4 on 4 off day shift Daily Hours = 7am to 7pm Experience on Kerridge/Keyloop CRM system would be hugely beneficial You must provide the highest standard of quality and service; build and maintain strong and lasting relationships with new and existing customers. You will be responsible for maintaining stock levels, ordering specialist parts, undertaking inventory checks to ensure all parts are delivered and are correct. You will be expected to maintain your own product knowledge and awareness of promotions etc. Main Duties: Handle the day-to-day running of the stores. Receipting in and booking out of parts Serve both the front and back counter. Booking parts to job cards and checking over job cards Carrying out perpetual stock checks Completing reports when required Handle warranty and surcharge parts If you have the experience in the automotive parts industry please dont hesitate to give me a call regarding the opening. Please apply on line or for further information call Russ at Autoskills UK on (phone number removed)
Job Title: Service Advisor (Customer Service Advisor) Salary: £30,000 OTE £36,000 Hours: Monday to Friday 8:00am 6:00pm No weekends Location: Kidlington Hawkfield Recruitment is working with a well-established dealer group in Oxford, Kidlington who are looking to recruit a customer-focused Service Advisor to join their friendly and supportive aftersales team click apply for full job details
Aug 20, 2026
Full time
Job Title: Service Advisor (Customer Service Advisor) Salary: £30,000 OTE £36,000 Hours: Monday to Friday 8:00am 6:00pm No weekends Location: Kidlington Hawkfield Recruitment is working with a well-established dealer group in Oxford, Kidlington who are looking to recruit a customer-focused Service Advisor to join their friendly and supportive aftersales team click apply for full job details
Service Advisor (HGV/Commercial Vehicles) Aylesford £27,000 - £30,000 + Monday-Friday + Progression + Company Benefits + Flexible starting times Are you a Service Advisor or similar with a background in the HGV or Commercial Vehicle industry looking for a stable, Monday to Friday position within a family-run automotive company known for its great working environment and commitment to its staff? Do you click apply for full job details
Aug 20, 2026
Full time
Service Advisor (HGV/Commercial Vehicles) Aylesford £27,000 - £30,000 + Monday-Friday + Progression + Company Benefits + Flexible starting times Are you a Service Advisor or similar with a background in the HGV or Commercial Vehicle industry looking for a stable, Monday to Friday position within a family-run automotive company known for its great working environment and commitment to its staff? Do you click apply for full job details
HR Advisor - Professional Services Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Advisors who are passionate about delivering high-quality, commercially focused advice and who want to progress their career within a thriving, supportive environment. The Role As an HR Advisor, you will provide professional HR and Employment Law advice to a diverse client base across the UK, supporting businesses of all sizes and sectors. You will work collaboratively within a specialist advisory team, delivering advice via telephone and email, ensuring it is legally compliant, pragmatic and tailored to each client's unique needs. Where appropriate, you will confidently present compliant and non-compliant options, clearly outlining associated risks to enable informed decision-making. You'll receive extensive training, continuous professional development, and clear opportunities to progress into senior advisory or leadership roles. Key Responsibilities Deliver accurate, legally compliant HR and employment law advice with a strong customer focus Build trusted, long-term relationships with clients at every interaction Meet personal and departmental KPIs and SLAs Respond to client queries promptly and professionally within contractual timeframes Provide clear options and innovative solutions tailored to each client's business Maintain detailed, accurate case notes on internal systems Support clients with documentation, implementation guidance, and ad-hoc letter drafting Ensure advice aligns with client contracts, policies, and terms & conditions Stay up to date with legislative changes, best practice, and ACAS guidance What You'll Bring Proven, practical experience in a HR advisory role - or in a leadership role with experience managing HR processes. Strong working knowledge of UK employment law, HR best practice, and ACAS guidance A proactive, solutions-focused mindset with creative problem-solving ability Confidence working in a fast-paced, KPI-driven professional services environment Excellent written and verbal communication skills Ability to prioritise workload and work autonomously when required Professional, adaptable, and resilient under pressure Strong attention to detail and accuracy Competent with MS Office and case management systems Enthusiasm for building client relationships Why Join? Join a market-leading, award-winning organisation with global backing Clear career progression and development opportunities High-quality training and ongoing learning Collaborative, supportive team culture Exposure to a wide variety of complex and interesting client cases Qualification opportunities (L7 CIPD Accreditation) 50025BG1R10 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 20, 2026
Full time
HR Advisor - Professional Services Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Advisors who are passionate about delivering high-quality, commercially focused advice and who want to progress their career within a thriving, supportive environment. The Role As an HR Advisor, you will provide professional HR and Employment Law advice to a diverse client base across the UK, supporting businesses of all sizes and sectors. You will work collaboratively within a specialist advisory team, delivering advice via telephone and email, ensuring it is legally compliant, pragmatic and tailored to each client's unique needs. Where appropriate, you will confidently present compliant and non-compliant options, clearly outlining associated risks to enable informed decision-making. You'll receive extensive training, continuous professional development, and clear opportunities to progress into senior advisory or leadership roles. Key Responsibilities Deliver accurate, legally compliant HR and employment law advice with a strong customer focus Build trusted, long-term relationships with clients at every interaction Meet personal and departmental KPIs and SLAs Respond to client queries promptly and professionally within contractual timeframes Provide clear options and innovative solutions tailored to each client's business Maintain detailed, accurate case notes on internal systems Support clients with documentation, implementation guidance, and ad-hoc letter drafting Ensure advice aligns with client contracts, policies, and terms & conditions Stay up to date with legislative changes, best practice, and ACAS guidance What You'll Bring Proven, practical experience in a HR advisory role - or in a leadership role with experience managing HR processes. Strong working knowledge of UK employment law, HR best practice, and ACAS guidance A proactive, solutions-focused mindset with creative problem-solving ability Confidence working in a fast-paced, KPI-driven professional services environment Excellent written and verbal communication skills Ability to prioritise workload and work autonomously when required Professional, adaptable, and resilient under pressure Strong attention to detail and accuracy Competent with MS Office and case management systems Enthusiasm for building client relationships Why Join? Join a market-leading, award-winning organisation with global backing Clear career progression and development opportunities High-quality training and ongoing learning Collaborative, supportive team culture Exposure to a wide variety of complex and interesting client cases Qualification opportunities (L7 CIPD Accreditation) 50025BG1R10 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
The Solution Automotive Limited
Cheltenham, Gloucestershire
Parts Advisor - Cheltenham Franchised Motorcycle Dealership We are currently recruiting for an exciting opportunity for a Parts Advisor to join a successful motorcycle dealership. This is a fantastic opportunity for someone who is passionate about motorcycles and enjoys working in a customer-focused environment click apply for full job details
Aug 20, 2026
Full time
Parts Advisor - Cheltenham Franchised Motorcycle Dealership We are currently recruiting for an exciting opportunity for a Parts Advisor to join a successful motorcycle dealership. This is a fantastic opportunity for someone who is passionate about motorcycles and enjoys working in a customer-focused environment click apply for full job details
Senior Associate - Employment Birmingham Hybrid Working 5+ PQE A leading national law firm is looking to recruit a Senior Associate to join its highly regarded Employment team in Birmingham. This is an excellent opportunity for an experienced Employment Solicitor to join a collaborative and growing national practice advising a strong portfolio of employer clients across a range of sectors including technology, retail, financial services, logistics, mobility and higher education. The Opportunity The successful candidate will handle a broad mix of contentious and non-contentious employment matters, working closely with clients on day-to-day advisory issues as well as more complex strategic matters. The role will involve advising on Employment Tribunal claims, workplace investigations, restructures and redundancies, discrimination and whistleblowing matters, senior exits, contractual issues and the employment aspects of corporate transactions. Alongside high-quality legal work, this role offers the opportunity to become heavily involved in client relationship management, business development initiatives and wider team growth strategies. The team encourages lawyers at Senior Associate level to take ownership of client relationships and play an active role in developing their profile internally and externally. The Candidate Applications are welcomed from Employment Solicitors with 5+ years' PQE who can demonstrate: Strong experience across both contentious and non-contentious employment matters Confidence managing matters independently from start to finish Excellent client relationship and communication skills Strong technical and drafting ability Commercial awareness and pragmatic problem-solving skills A collaborative and proactive approach to team working An interest in mentoring junior lawyers and supporting team development This opportunity would suit someone looking to join a modern and ambitious national practice offering genuinely high-quality work, strong progression prospects and a supportive culture. The Firm The successful candidate will join a nationally recognised Employment team within a wider People advisory practice spanning employment, immigration and pensions. The firm is known for its strong commercial client base, modern approach to legal services and commitment to innovation, flexibility and professional development. The business places a strong emphasis on culture, inclusion and collaboration, offering employees the opportunity to build long-term careers within a supportive and forward-thinking environment. What's on Offer High-quality national employment work Strong employer-side client base Genuine progression opportunities Hybrid and flexible working arrangements Competitive salary and comprehensive benefits package Collaborative and inclusive culture For further information or to apply confidentially, please get in touch. All enquiries will be handled in the strictest confidence by Yolk Recruitment. If you are looking to pursue the next step in your career with a highly regarded law firm, we encourage you to apply by contacting Nicole Smith on (phone number removed) or alternatively send your CV Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Aug 20, 2026
Full time
Senior Associate - Employment Birmingham Hybrid Working 5+ PQE A leading national law firm is looking to recruit a Senior Associate to join its highly regarded Employment team in Birmingham. This is an excellent opportunity for an experienced Employment Solicitor to join a collaborative and growing national practice advising a strong portfolio of employer clients across a range of sectors including technology, retail, financial services, logistics, mobility and higher education. The Opportunity The successful candidate will handle a broad mix of contentious and non-contentious employment matters, working closely with clients on day-to-day advisory issues as well as more complex strategic matters. The role will involve advising on Employment Tribunal claims, workplace investigations, restructures and redundancies, discrimination and whistleblowing matters, senior exits, contractual issues and the employment aspects of corporate transactions. Alongside high-quality legal work, this role offers the opportunity to become heavily involved in client relationship management, business development initiatives and wider team growth strategies. The team encourages lawyers at Senior Associate level to take ownership of client relationships and play an active role in developing their profile internally and externally. The Candidate Applications are welcomed from Employment Solicitors with 5+ years' PQE who can demonstrate: Strong experience across both contentious and non-contentious employment matters Confidence managing matters independently from start to finish Excellent client relationship and communication skills Strong technical and drafting ability Commercial awareness and pragmatic problem-solving skills A collaborative and proactive approach to team working An interest in mentoring junior lawyers and supporting team development This opportunity would suit someone looking to join a modern and ambitious national practice offering genuinely high-quality work, strong progression prospects and a supportive culture. The Firm The successful candidate will join a nationally recognised Employment team within a wider People advisory practice spanning employment, immigration and pensions. The firm is known for its strong commercial client base, modern approach to legal services and commitment to innovation, flexibility and professional development. The business places a strong emphasis on culture, inclusion and collaboration, offering employees the opportunity to build long-term careers within a supportive and forward-thinking environment. What's on Offer High-quality national employment work Strong employer-side client base Genuine progression opportunities Hybrid and flexible working arrangements Competitive salary and comprehensive benefits package Collaborative and inclusive culture For further information or to apply confidentially, please get in touch. All enquiries will be handled in the strictest confidence by Yolk Recruitment. If you are looking to pursue the next step in your career with a highly regarded law firm, we encourage you to apply by contacting Nicole Smith on (phone number removed) or alternatively send your CV Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
Customer Service Advisor (4 on/ 4 off nights) Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness Hours: 4 on / 4 off shift pattern (18:00-07:00 nights, 07:00-18:00 days) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini click apply for full job details
Aug 20, 2026
Seasonal
Customer Service Advisor (4 on/ 4 off nights) Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness Hours: 4 on / 4 off shift pattern (18:00-07:00 nights, 07:00-18:00 days) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini click apply for full job details
Qualified Accountant Are you looking to move to a modern Accounting Practice that works closely with ambitious SMEs, founders/business owners, and entrepreneurs across the UK? Do you want to be a trusted business advisor helping clients grow through proactive strategic support, cloud technology and financial insight? Job Title Senior Client Accountant Location Milton Keynes / Hybrid Working Available Employment Type Full-Time The Role This is a client-facing role responsible for managing a portfolio of SME clients and delivering high-quality accounting, tax, and advisory services. You will work closely with the leadership team to ensure client deadlines are met, maintain excellent client relationships, supervise junior team members, and identify opportunities to improve processes and add value to clients. This role would suit an experienced practice accountant who enjoys working directly with founders/business owners and wants to play an active role in a growing modern accountancy practice. You will manage a portfolio of ambitious SME clients using Xero and cloud tools, working directly on advisory and growth projects. Key Responsibilities Client Management & Advisory Manage a portfolio of SME clients across a range of industries. Build and maintain strong client relationships through proactive communication and support. Provide clients with financial insight and practical business advice. Accounts & Tax Prepare and review statutory accounts under FRS 102 and FRS 105. Prepare and review corporation tax computations and CT600 submissions. Prepare management accounts and financial reports for clients. Team Leadership & Review Review bookkeeping, VAT, and accounts preparation completed by junior team members. Provide guidance, mentoring, and technical support to junior colleagues. Assist with workflow management and resource planning. Systems & Process Improvement Work confidently with cloud accounting software including Xero, Dext, and other digital tools. Support implementation of efficient systems and automation opportunities. Identify opportunities to improve internal processes and client workflows. Company Secretarial & Compliance Assist with Companies House filings and company secretarial matters. Maintain awareness of Companies Act requirements and UK compliance obligations. Support onboarding and engagement renewal processes for clients. Skills & Experience Required Essential ACA / ACCA qualified or qualified by experience. UK Practice experience within an accountancy firm is preferred. Strong technical knowledge across accounts, corporation tax, VAT, and personal tax. Experience managing a portfolio of SME clients independently. Strong working knowledge of Xero and cloud accounting systems. Excellent communication and client relationship management skills. Strong attention to detail and organisational skills Desirable Experience using AI, Dext, Engager, TaxCalc, or similar practice software. Experience supervising or mentoring junior staff. Exposure to management accounts and advisory-focused services. Knowledge of funding, forecasting, or business planning support. What Is on Offer Competitive salary ( 40-50k) based on experience Flexible working opportunities (Hybrid 4/1) Ongoing professional development and CPD support Opportunity to grow within a modern and expanding practice Friendly, collaborative, and supportive working environment 23 Days Holiday + 8 Bank Holidays About my Client They are building a modern advisory-focused practice where relationships, technology, and commercial thinking sit at the heart of what they do. You will have the opportunity to work closely with founders/business owners, contribute ideas, develop your career, and make a genuine impact within a growing firm. They are more interested in capability, attitude, and client communication skills than ticking every box of prior experience. If you are looking for a role with responsibility, variety, and progression potential, we would love to hear from you.
Aug 20, 2026
Full time
Qualified Accountant Are you looking to move to a modern Accounting Practice that works closely with ambitious SMEs, founders/business owners, and entrepreneurs across the UK? Do you want to be a trusted business advisor helping clients grow through proactive strategic support, cloud technology and financial insight? Job Title Senior Client Accountant Location Milton Keynes / Hybrid Working Available Employment Type Full-Time The Role This is a client-facing role responsible for managing a portfolio of SME clients and delivering high-quality accounting, tax, and advisory services. You will work closely with the leadership team to ensure client deadlines are met, maintain excellent client relationships, supervise junior team members, and identify opportunities to improve processes and add value to clients. This role would suit an experienced practice accountant who enjoys working directly with founders/business owners and wants to play an active role in a growing modern accountancy practice. You will manage a portfolio of ambitious SME clients using Xero and cloud tools, working directly on advisory and growth projects. Key Responsibilities Client Management & Advisory Manage a portfolio of SME clients across a range of industries. Build and maintain strong client relationships through proactive communication and support. Provide clients with financial insight and practical business advice. Accounts & Tax Prepare and review statutory accounts under FRS 102 and FRS 105. Prepare and review corporation tax computations and CT600 submissions. Prepare management accounts and financial reports for clients. Team Leadership & Review Review bookkeeping, VAT, and accounts preparation completed by junior team members. Provide guidance, mentoring, and technical support to junior colleagues. Assist with workflow management and resource planning. Systems & Process Improvement Work confidently with cloud accounting software including Xero, Dext, and other digital tools. Support implementation of efficient systems and automation opportunities. Identify opportunities to improve internal processes and client workflows. Company Secretarial & Compliance Assist with Companies House filings and company secretarial matters. Maintain awareness of Companies Act requirements and UK compliance obligations. Support onboarding and engagement renewal processes for clients. Skills & Experience Required Essential ACA / ACCA qualified or qualified by experience. UK Practice experience within an accountancy firm is preferred. Strong technical knowledge across accounts, corporation tax, VAT, and personal tax. Experience managing a portfolio of SME clients independently. Strong working knowledge of Xero and cloud accounting systems. Excellent communication and client relationship management skills. Strong attention to detail and organisational skills Desirable Experience using AI, Dext, Engager, TaxCalc, or similar practice software. Experience supervising or mentoring junior staff. Exposure to management accounts and advisory-focused services. Knowledge of funding, forecasting, or business planning support. What Is on Offer Competitive salary ( 40-50k) based on experience Flexible working opportunities (Hybrid 4/1) Ongoing professional development and CPD support Opportunity to grow within a modern and expanding practice Friendly, collaborative, and supportive working environment 23 Days Holiday + 8 Bank Holidays About my Client They are building a modern advisory-focused practice where relationships, technology, and commercial thinking sit at the heart of what they do. You will have the opportunity to work closely with founders/business owners, contribute ideas, develop your career, and make a genuine impact within a growing firm. They are more interested in capability, attitude, and client communication skills than ticking every box of prior experience. If you are looking for a role with responsibility, variety, and progression potential, we would love to hear from you.
