Customer Service Advisor Location: Dorking, Surrey Salary: Up to 35,000 per annum (DOE) + quarterly team bonus Hours: Monday to Friday, 8:00am - 5:30pm (30-minute lunch break + 2 x 15 min breaks) Contract: Permanent, Full-time We're looking for a Customer Service Advisor to join a busy automotive client in Dorking. This is an exciting opportunity for someone with excellent communication and organisational skills who enjoys delivering first-class service and being the first point of contact for customers. The Role: Welcome and liaise with customers bringing vehicles in for repair. Explain repair estimates and processes clearly and professionally. Carry out pre- and post-repair checks with customers. Handle complaints calmly, escalating to the branch manager if required. Maintain high levels of customer satisfaction throughout the repair journey. Use IT systems, email, and phone to manage customer interactions effectively. Work as part of a professional and supportive customer service team. About You: Previous customer service experience, ideally within the automotive sector. Strong communication skills, both face-to-face and via phone/email. Professional, patient, and well presented. Confident IT user with good organisational skills. What's on Offer: Up to 35,000 per annum (DOE). Quarterly team bonus scheme. 31 days holiday (including Bank Holidays). Company pension scheme. Free onsite parking. Refer a friend and earn up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Aug 14, 2026
Full time
Customer Service Advisor Location: Dorking, Surrey Salary: Up to 35,000 per annum (DOE) + quarterly team bonus Hours: Monday to Friday, 8:00am - 5:30pm (30-minute lunch break + 2 x 15 min breaks) Contract: Permanent, Full-time We're looking for a Customer Service Advisor to join a busy automotive client in Dorking. This is an exciting opportunity for someone with excellent communication and organisational skills who enjoys delivering first-class service and being the first point of contact for customers. The Role: Welcome and liaise with customers bringing vehicles in for repair. Explain repair estimates and processes clearly and professionally. Carry out pre- and post-repair checks with customers. Handle complaints calmly, escalating to the branch manager if required. Maintain high levels of customer satisfaction throughout the repair journey. Use IT systems, email, and phone to manage customer interactions effectively. Work as part of a professional and supportive customer service team. About You: Previous customer service experience, ideally within the automotive sector. Strong communication skills, both face-to-face and via phone/email. Professional, patient, and well presented. Confident IT user with good organisational skills. What's on Offer: Up to 35,000 per annum (DOE). Quarterly team bonus scheme. 31 days holiday (including Bank Holidays). Company pension scheme. Free onsite parking. Refer a friend and earn up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Resident Liaison Officer About the Role We are looking for a friendly, compassionate, and highly organised Resident Liaison Officer to support residents throughout the process of moving back into their homes following refurbishment works. As the key point of contact, you will play an important role in ensuring residents feel informed, supported, and valued at every stage of their journey. You'll help manage communications, resolve concerns, coordinate with project teams, and deliver an exceptional customer experience. Key Responsibilities Act as the main point of contact for residents before, during, and after their return to their property. Build positive relationships and provide a consistently high standard of customer service. Respond promptly and professionally to resident enquiries, concerns, and complaints. Provide clear information regarding refurbishment works, timelines, schedules, and property handovers. Produce a monthly resident newsletters and updates. Maintain accurate records of all resident communications and actions taken. Prepare reports and provide regular updates to management and project teams. Liaise with contractors, project managers, removal companies, and other stakeholders to ensure resident issues are resolved efficiently. Support residents and those requiring additional assistance during the moving-back process. Help ensure a smooth and positive experience for all residents throughout the project. Skills & Experience Essential Previous experience in a customer service, resident liaison, community engagement, housing, or new build environment. Excellent communication and interpersonal skills. Strong empathy and the ability to build trust and rapport with a diverse range of people. Highly organised with strong administration and record-keeping skills. Experience producing reports and maintaining accurate documentation. Proactive problem-solving skills with the ability to manage issues through to resolution. Competent in Microsoft Office applications, including Word, Excel, and Outlook. Ability to work independently and effectively manage a varied workload. Desirable Experience working within construction, refurbishment, property management, housing associations, or new development projects. Knowledge of resident engagement practices and customer service within the construction sector. Personal Qualities We are looking for someone who is: Friendly, approachable, and professional. Patient and understanding when dealing with sensitive situations. Empathetic and customer-focused. Highly organised with strong attention to detail. Resilient and able to remain calm under pressure. A confident communicator who enjoys helping people and making a difference. Committed to delivering an outstanding resident experience. Benefits Competitive salary. Supportive and friendly team environment. Ongoing temporary contract with the potential to become permanent for the right candidate. This role would suit someone from a housing, customer service, new homes, property management, or community engagement background who enjoys working closely with people and delivering excellent service.
Aug 14, 2026
Seasonal
Resident Liaison Officer About the Role We are looking for a friendly, compassionate, and highly organised Resident Liaison Officer to support residents throughout the process of moving back into their homes following refurbishment works. As the key point of contact, you will play an important role in ensuring residents feel informed, supported, and valued at every stage of their journey. You'll help manage communications, resolve concerns, coordinate with project teams, and deliver an exceptional customer experience. Key Responsibilities Act as the main point of contact for residents before, during, and after their return to their property. Build positive relationships and provide a consistently high standard of customer service. Respond promptly and professionally to resident enquiries, concerns, and complaints. Provide clear information regarding refurbishment works, timelines, schedules, and property handovers. Produce a monthly resident newsletters and updates. Maintain accurate records of all resident communications and actions taken. Prepare reports and provide regular updates to management and project teams. Liaise with contractors, project managers, removal companies, and other stakeholders to ensure resident issues are resolved efficiently. Support residents and those requiring additional assistance during the moving-back process. Help ensure a smooth and positive experience for all residents throughout the project. Skills & Experience Essential Previous experience in a customer service, resident liaison, community engagement, housing, or new build environment. Excellent communication and interpersonal skills. Strong empathy and the ability to build trust and rapport with a diverse range of people. Highly organised with strong administration and record-keeping skills. Experience producing reports and maintaining accurate documentation. Proactive problem-solving skills with the ability to manage issues through to resolution. Competent in Microsoft Office applications, including Word, Excel, and Outlook. Ability to work independently and effectively manage a varied workload. Desirable Experience working within construction, refurbishment, property management, housing associations, or new development projects. Knowledge of resident engagement practices and customer service within the construction sector. Personal Qualities We are looking for someone who is: Friendly, approachable, and professional. Patient and understanding when dealing with sensitive situations. Empathetic and customer-focused. Highly organised with strong attention to detail. Resilient and able to remain calm under pressure. A confident communicator who enjoys helping people and making a difference. Committed to delivering an outstanding resident experience. Benefits Competitive salary. Supportive and friendly team environment. Ongoing temporary contract with the potential to become permanent for the right candidate. This role would suit someone from a housing, customer service, new homes, property management, or community engagement background who enjoys working closely with people and delivering excellent service.
Practice Manager Salary: £32,000 to £40,000 (4 days) depending on experience Location: on-site Leeds LS8 2AL (on-site parking) Hours: 4 days per week (flexible days, Monday essential) Who we are Serving the Leeds community for over 30 years, the Centre is a well-established multidisciplinary musculoskeletal clinic, known for delivering high-quality, patient-centred care. Our team of 25+ practitioners covers osteopathy, physiotherapy, acupuncture, and complementary therapies, providing an integrated approach to treatment. Part of Kinetico Health, a growing UK group of private clinics, this is an exciting time to join. You'll have real ownership of the clinic, supported by a central team across operations, HR, marketing, and strategy. The role We are looking for a hands-on, commercially aware Practice Manager to lead day-to-day operations and drive overall clinic performance. Working closely with the Clinical Director and central teams, you will ensure the clinic runs efficiently, delivers an excellent patient experience, and continues to grow in a sustainable way. Key responsibilities Day-to-day operations and team leadership Oversee daily clinic operations, ensuring smooth scheduling, patient flow, and service delivery Identify and implement improvements to systems and processes Manage, support, and develop reception and admin staff Support practitioner onboarding and coordination with the Clinical Director Act as the main point of contact for operational and diary-related issues Build a positive, accountable, high-performing team culture Patient experience and retention Maintain high standards across the full patient journey Monitor enquiries, conversion, feedback, and complaints, resolving issues promptly Support a welcoming, professional clinic environment Track retention and rebooking, working with practitioners to improve outcomes Oversee follow-ups and recall campaigns to re-engage patients Performance and commercial oversight Track clinic performance and report regularly to management Monitor KPIs and identify opportunities for improvement Support local growth initiatives and maximise clinic capacity Work closely with the Clinical Director to align operational and clinical priorities Collaborate with central teams across operations, HR, marketing, and finance Oversee key metrics including revenue, utilisation, and staffing efficiency Support budgeting, stock control, and general financial oversight Governance and facilities Ensure compliance with regulatory, health & safety, and data protection standards Maintain clinic policies, procedures, and risk management processes Coordinate facilities, maintenance, suppliers, and contractors What we're looking for Experience in a Practice Manager or similar operational leadership role Ideally from healthcare or a service-led environment Strong organisational and problem-solving skills Proven experience managing and developing teams Commercial awareness with confidence using KPIs and performance data Excellent communication and interpersonal skills Hands-on, proactive approach with strong ownership High attention to detail and commitment to quality What we offer A key leadership role in a well-established, respected clinic Support from a growing healthcare group A collaborative environment with experienced clinicians Opportunities for development as the business scales The chance to make a real impact on performance, culture, and patient experience Finally If you enjoy taking ownership, improving operations, and leading a high-performing team, this is a great opportunity to make a real impact. Please apply with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 13, 2026
Full time
Practice Manager Salary: £32,000 to £40,000 (4 days) depending on experience Location: on-site Leeds LS8 2AL (on-site parking) Hours: 4 days per week (flexible days, Monday essential) Who we are Serving the Leeds community for over 30 years, the Centre is a well-established multidisciplinary musculoskeletal clinic, known for delivering high-quality, patient-centred care. Our team of 25+ practitioners covers osteopathy, physiotherapy, acupuncture, and complementary therapies, providing an integrated approach to treatment. Part of Kinetico Health, a growing UK group of private clinics, this is an exciting time to join. You'll have real ownership of the clinic, supported by a central team across operations, HR, marketing, and strategy. The role We are looking for a hands-on, commercially aware Practice Manager to lead day-to-day operations and drive overall clinic performance. Working closely with the Clinical Director and central teams, you will ensure the clinic runs efficiently, delivers an excellent patient experience, and continues to grow in a sustainable way. Key responsibilities Day-to-day operations and team leadership Oversee daily clinic operations, ensuring smooth scheduling, patient flow, and service delivery Identify and implement improvements to systems and processes Manage, support, and develop reception and admin staff Support practitioner onboarding and coordination with the Clinical Director Act as the main point of contact for operational and diary-related issues Build a positive, accountable, high-performing team culture Patient experience and retention Maintain high standards across the full patient journey Monitor enquiries, conversion, feedback, and complaints, resolving issues promptly Support a welcoming, professional clinic environment Track retention and rebooking, working with practitioners to improve outcomes Oversee follow-ups and recall campaigns to re-engage patients Performance and commercial oversight Track clinic performance and report regularly to management Monitor KPIs and identify opportunities for improvement Support local growth initiatives and maximise clinic capacity Work closely with the Clinical Director to align operational and clinical priorities Collaborate with central teams across operations, HR, marketing, and finance Oversee key metrics including revenue, utilisation, and staffing efficiency Support budgeting, stock control, and general financial oversight Governance and facilities Ensure compliance with regulatory, health & safety, and data protection standards Maintain clinic policies, procedures, and risk management processes Coordinate facilities, maintenance, suppliers, and contractors What we're looking for Experience in a Practice Manager or similar operational leadership role Ideally from healthcare or a service-led environment Strong organisational and problem-solving skills Proven experience managing and developing teams Commercial awareness with confidence using KPIs and performance data Excellent communication and interpersonal skills Hands-on, proactive approach with strong ownership High attention to detail and commitment to quality What we offer A key leadership role in a well-established, respected clinic Support from a growing healthcare group A collaborative environment with experienced clinicians Opportunities for development as the business scales The chance to make a real impact on performance, culture, and patient experience Finally If you enjoy taking ownership, improving operations, and leading a high-performing team, this is a great opportunity to make a real impact. Please apply with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Café Area Manager Location: Across all Rotherham Hospice Cafe Sites Salary: £31,207 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996. We provide comprehensive, compassionate care through two primary patient services: 24-hour, 14-bed Inpatient Service 24-hour Hospice at Home Service Additionally, we offer wider support to patients and their families through: Complementary therapies & hairdressing Counselling and Bereavement Support for adults, children and teenagers Day services with individual and group sessions Family memory events Occupation therapy and physiotherapy Social work Spiritual care Tailored experiences for patients and loved ones Key Responsibilities Operational Leadership Provide day-to-day operational oversight across all three café sites. Ensure consistently high standards of food quality, food safety, customer service, presentation, cleanliness and café environment. Lead by example, maintaining a visible and supportive presence across all locations. Develop and embed consistent ways of working to support high standards across the café estate. Monitor standards and performance, identifying opportunities for continuous improvement. Team Support and Development Support, coach and nurture café teams to achieve high levels of performance and customer satisfaction. Foster a positive, inclusive and supportive team culture across all sites. Identify training and development needs and support ongoing learning. Provide operational support during periods of absence, peak trading or recruitment challenges. Promote teamwork, accountability and pride in delivering excellent service. Customer Experience and Presentation Champion exceptional customer care and ensure every customer receives a warm, professional welcome. Maintain high standards of presentation across food displays, counters, seating areas and wider café environments. Respond promptly and professionally to customer feedback and complaints. Continuously identify ways to improve the customer journey and overall café experience. Food Hygiene, Health and Safety Ensure compliance with food hygiene, health and safety, environmental health and relevant operational requirements. Complete and support regular checks, audits and inspections across all sites. Maintain accurate records relating to food safety, cleaning, compliance and operational standards. Ensure café teams understand and follow relevant policies, procedures and safe ways of working. Rotas, Cover and Resource Planning Prepare and manage staff rotas across all three locations to ensure appropriate staffing levels. Coordinate cover arrangements during holidays, sickness and other absences. Work flexibly across all sites to support operational resilience and safe service delivery. Support recruitment, onboarding and induction of new team members where required. Stock, Ordering and Supplies Oversee food and beverage ordering across the café estate. Maintain effective stock control to minimise waste and ensure product availability. Support consistent menu delivery and food quality across all sites. Build positive supplier relationships and monitor quality, value for money and reliability. Benefits Holidays. A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day s leave in every 5th year. A supportive & comfortable working environment. Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another. Hassle-free parking at no cost. No one is more than a couple of minutes walk from the Hospice. Great meals & drinks. Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building. Reassurance. Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 4x your annual salary should you die whilst working in our service. Training & development. Every employee will be supported with their training and development needs and will be regularly supported by their line manager. Competitive Pay Enhancements. Join our team and benefit from a 25% pay enhancement for evening and weekend shifts, plus double pay for bank holidays. To Apply If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please do not hesitate to apply.
Aug 12, 2026
Full time
Café Area Manager Location: Across all Rotherham Hospice Cafe Sites Salary: £31,207 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996. We provide comprehensive, compassionate care through two primary patient services: 24-hour, 14-bed Inpatient Service 24-hour Hospice at Home Service Additionally, we offer wider support to patients and their families through: Complementary therapies & hairdressing Counselling and Bereavement Support for adults, children and teenagers Day services with individual and group sessions Family memory events Occupation therapy and physiotherapy Social work Spiritual care Tailored experiences for patients and loved ones Key Responsibilities Operational Leadership Provide day-to-day operational oversight across all three café sites. Ensure consistently high standards of food quality, food safety, customer service, presentation, cleanliness and café environment. Lead by example, maintaining a visible and supportive presence across all locations. Develop and embed consistent ways of working to support high standards across the café estate. Monitor standards and performance, identifying opportunities for continuous improvement. Team Support and Development Support, coach and nurture café teams to achieve high levels of performance and customer satisfaction. Foster a positive, inclusive and supportive team culture across all sites. Identify training and development needs and support ongoing learning. Provide operational support during periods of absence, peak trading or recruitment challenges. Promote teamwork, accountability and pride in delivering excellent service. Customer Experience and Presentation Champion exceptional customer care and ensure every customer receives a warm, professional welcome. Maintain high standards of presentation across food displays, counters, seating areas and wider café environments. Respond promptly and professionally to customer feedback and complaints. Continuously identify ways to improve the customer journey and overall café experience. Food Hygiene, Health and Safety Ensure compliance with food hygiene, health and safety, environmental health and relevant operational requirements. Complete and support regular checks, audits and inspections across all sites. Maintain accurate records relating to food safety, cleaning, compliance and operational standards. Ensure café teams understand and follow relevant policies, procedures and safe ways of working. Rotas, Cover and Resource Planning Prepare and manage staff rotas across all three locations to ensure appropriate staffing levels. Coordinate cover arrangements during holidays, sickness and other absences. Work flexibly across all sites to support operational resilience and safe service delivery. Support recruitment, onboarding and induction of new team members where required. Stock, Ordering and Supplies Oversee food and beverage ordering across the café estate. Maintain effective stock control to minimise waste and ensure product availability. Support consistent menu delivery and food quality across all sites. Build positive supplier relationships and monitor quality, value for money and reliability. Benefits Holidays. A work-life balance is important for everyone, which is why we offer all employees 30 days annual leave per year (plus bank holidays), plus an additional day s leave in every 5th year. A supportive & comfortable working environment. Our Hospice is a calm and compassionate place to work, full of inspiring people who support one another. Hassle-free parking at no cost. No one is more than a couple of minutes walk from the Hospice. Great meals & drinks. Because our culinary team prepares food for patients 24/7, they cook for us too. Buy a lovely lunch with 50% off without even leaving the building. Reassurance. Whilst the here and now is important, we all think about the future. We offer employees a 6% pension after probation and a Life Assurance scheme which will pay 4x your annual salary should you die whilst working in our service. Training & development. Every employee will be supported with their training and development needs and will be regularly supported by their line manager. Competitive Pay Enhancements. Join our team and benefit from a 25% pay enhancement for evening and weekend shifts, plus double pay for bank holidays. To Apply If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please do not hesitate to apply.
Cusstomer Experience Manager Leeds Office Based with Regular Travel £40,000 - £45,000 + Benefits We are working with a high-growth, multi-site healthcare business that is entering an exciting period of expansion. As the business continues to grow, we're looking for a hands-on Customer Experience Manager to focus directly on the customer journey and help maintain exceptional service standards across our locations. This is a fantastic opportunity for a customer experience professional who enjoys diving into feedback, solving problems, and making a day-to-day impact on patient satisfaction. The Role You will be responsible for understanding what patients are experiencing, identifying where things aren't working, and figuring out why. Rather than just managing complaints after they happen, you will look closely at customer feedback, ratings, and data to identify root causes. From there, you will implement practical solutions that create lasting improvements. A central part of this role will be running our mystery shopping programmes, using the findings to identify immediate opportunities and drive improvements across the patient journey. Key Responsibilities Run mystery shopping programmes and turn findings into actionable improvements. Analyse customer feedback, reviews, ratings, and complaints to identify trends. Investigate issues to find the root cause and implement fixes. Drive daily improvements in customer satisfaction and online ratings. Work closely with local operational teams to resolve recurring service issues. Use patient insight and data to help teams improve service delivery. Promote a culture of continuous improvement around the patient experience. About You We are looking for a Customer Experience, Customer Service, or Patient Experience specialist who loves solving problems and has a track record of improving customer satisfaction. You will be: Excellent at identifying the root cause of service problems. Experienced in managing mystery shopping exercises. Highly analytical and naturally inquisitive about feedback data. Confident working alongside local operational teams to fix issues. Passionate about delivering exceptional customer experiences. Comfortable working in a fast-paced, growing environment. This is a great opportunity to move beyond simply managing customer issues. Instead, you will build better experiences, solve problems at their source, and drive measurable improvement. Apply now or contact us for a confidential conversation.
Aug 11, 2026
Full time
Cusstomer Experience Manager Leeds Office Based with Regular Travel £40,000 - £45,000 + Benefits We are working with a high-growth, multi-site healthcare business that is entering an exciting period of expansion. As the business continues to grow, we're looking for a hands-on Customer Experience Manager to focus directly on the customer journey and help maintain exceptional service standards across our locations. This is a fantastic opportunity for a customer experience professional who enjoys diving into feedback, solving problems, and making a day-to-day impact on patient satisfaction. The Role You will be responsible for understanding what patients are experiencing, identifying where things aren't working, and figuring out why. Rather than just managing complaints after they happen, you will look closely at customer feedback, ratings, and data to identify root causes. From there, you will implement practical solutions that create lasting improvements. A central part of this role will be running our mystery shopping programmes, using the findings to identify immediate opportunities and drive improvements across the patient journey. Key Responsibilities Run mystery shopping programmes and turn findings into actionable improvements. Analyse customer feedback, reviews, ratings, and complaints to identify trends. Investigate issues to find the root cause and implement fixes. Drive daily improvements in customer satisfaction and online ratings. Work closely with local operational teams to resolve recurring service issues. Use patient insight and data to help teams improve service delivery. Promote a culture of continuous improvement around the patient experience. About You We are looking for a Customer Experience, Customer Service, or Patient Experience specialist who loves solving problems and has a track record of improving customer satisfaction. You will be: Excellent at identifying the root cause of service problems. Experienced in managing mystery shopping exercises. Highly analytical and naturally inquisitive about feedback data. Confident working alongside local operational teams to fix issues. Passionate about delivering exceptional customer experiences. Comfortable working in a fast-paced, growing environment. This is a great opportunity to move beyond simply managing customer issues. Instead, you will build better experiences, solve problems at their source, and drive measurable improvement. Apply now or contact us for a confidential conversation.
BSR Health Recruitment Ltd
Alderley Edge, Cheshire
RECEPTION MANAGER Alderley Edge, Manchester £25,000-£28,000 + Bonus We are seeking an experienced and highly organised Reception Manager to be based at our client's Alderley Edge clinic in Manchester. In this pivotal front-of-house leadership role, you will oversee the day-to-day reception function and ensure the smooth running of the clinic's patient experience. This is an excellent opportunity for a confident, service-driven professional who thrives in a premium, client-facing environment and is passionate about delivering an exceptional patient journey. Salary & Bonus Base salary: £25,000-£28,000 per annum Annual performance bonus linked to clinic growth and service KPIs Benefits 28 days holiday (including bank holidays), increasing with length of service Company pension scheme 35% staff discount on all products and treatments Paid day off on your birthday About the Role Based at the Alderley Edge clinic, you will lead the reception team and act as the central point of contact for front-of-house operations. You will ensure consistency in service delivery, patient experience, and administrative processes throughout the clinic. Key Responsibilities Manage the day-to-day running of the reception function at the Alderley Edge clinic Ensure a seamless, high-end client journey from initial enquiry through to post-appointment follow-up Oversee appointment scheduling, diary management, and clinic utilisation using booking systems (Zenoti preferred) Monitor front-of-house KPIs including conversion rates, rebooking, and client satisfaction Handle client enquiries, complaints, and escalations professionally, maintaining brand standards Support revenue growth through effective booking management, upselling, and service optimisation Maintain accurate client records and ensure GDPR compliance Manage stock coordination and reception-level retail processes Foster a positive, professional, and motivated reception team culture Requirements Minimum 2-3 years' experience in a Reception Manager or Senior Front-of-House role within a clinic, beauty, spa, or premium service environment Strong leadership skills with experience managing or mentoring reception teams Excellent communication and interpersonal skills, with a polished and professional manner Confident handling high-net-worth or premium clientele Experience with booking systems (Zenoti advantageous) Strong organisational skills with the ability to manage multiple priorities Commercial awareness with experience supporting revenue and KPI performance Proactive, solutions-focused approach with strong attention to detail Working Hours Full-time, permanent position (40 hours per week), across five days including one weekend day. This post is subject to the Rehabilitation of Offenders Act 1975 and will require a Disclosure and Barring Service (DBS) check. BSR Health are a specialist healthcare recruitment agency. If you are interested in this opportunity or would like further information, please get in touch.
Aug 10, 2026
Full time
RECEPTION MANAGER Alderley Edge, Manchester £25,000-£28,000 + Bonus We are seeking an experienced and highly organised Reception Manager to be based at our client's Alderley Edge clinic in Manchester. In this pivotal front-of-house leadership role, you will oversee the day-to-day reception function and ensure the smooth running of the clinic's patient experience. This is an excellent opportunity for a confident, service-driven professional who thrives in a premium, client-facing environment and is passionate about delivering an exceptional patient journey. Salary & Bonus Base salary: £25,000-£28,000 per annum Annual performance bonus linked to clinic growth and service KPIs Benefits 28 days holiday (including bank holidays), increasing with length of service Company pension scheme 35% staff discount on all products and treatments Paid day off on your birthday About the Role Based at the Alderley Edge clinic, you will lead the reception team and act as the central point of contact for front-of-house operations. You will ensure consistency in service delivery, patient experience, and administrative processes throughout the clinic. Key Responsibilities Manage the day-to-day running of the reception function at the Alderley Edge clinic Ensure a seamless, high-end client journey from initial enquiry through to post-appointment follow-up Oversee appointment scheduling, diary management, and clinic utilisation using booking systems (Zenoti preferred) Monitor front-of-house KPIs including conversion rates, rebooking, and client satisfaction Handle client enquiries, complaints, and escalations professionally, maintaining brand standards Support revenue growth through effective booking management, upselling, and service optimisation Maintain accurate client records and ensure GDPR compliance Manage stock coordination and reception-level retail processes Foster a positive, professional, and motivated reception team culture Requirements Minimum 2-3 years' experience in a Reception Manager or Senior Front-of-House role within a clinic, beauty, spa, or premium service environment Strong leadership skills with experience managing or mentoring reception teams Excellent communication and interpersonal skills, with a polished and professional manner Confident handling high-net-worth or premium clientele Experience with booking systems (Zenoti advantageous) Strong organisational skills with the ability to manage multiple priorities Commercial awareness with experience supporting revenue and KPI performance Proactive, solutions-focused approach with strong attention to detail Working Hours Full-time, permanent position (40 hours per week), across five days including one weekend day. This post is subject to the Rehabilitation of Offenders Act 1975 and will require a Disclosure and Barring Service (DBS) check. BSR Health are a specialist healthcare recruitment agency. If you are interested in this opportunity or would like further information, please get in touch.
Senior Quality Specialist Location: Coventry, West Midlands, CV3 2RQ Salary: Competitive, DOE Contract: Permanent, Full time Benefits: • Competitive salary • Contributory pension scheme • Life cover • Incapacity benefits • Cash Back Medical Scheme About the Company: We are an innovative medical devices manufacturer of advanced wound care products, including combination products, from gelling fibres and fabrics. We deliver innovative, cost effective and quality products and solutions for the advanced wound care industry helping to improve patient care and wellbeing. About the Role: Currently an exciting opportunity has arisen for a motivated and dynamic Senior Quality Specialist to join and support Quality Assurance team. The role is responsible for supporting the management and continued effectiveness of Quality Management System within the business. The Senior Specialist will work closely with the Quality Manager to develop and deliver a range of proactive and responsive QMS and Supplier Quality Assurance (SQA) initiatives. Senior Quality Specialist - Duties to include: • Lead supplier management including qualifications, performance evaluations, audits, complaints, and corrective actions (SCARs), • Lead the management of the business product and process change control programme, • Lead the maintenance and management of the SFM standards database, ensuring all standards are current, • Lead the asset calibration programme, • Support the management of the SFM training programme, ensuring training matrices and records are maintained, • Support the management and co-ordination document control within the business via use of the electronic document control system, contributing to the drafting of documentation, managing the review, approval and distribution of documents including procedures, SOPs, WIs, and forms within the SFM QMS, • Support the management and maintenance of the businesses integrated quality management system, • Support the delivery and management of the business nonconformity programme, • Support the delivery of the business audit programme including internal, customer, external, and supplier audits, • Deputise for the Quality Manager as required, • Contribute to create and maintain a proactive leadership style and compliance culture throughout the company to achieve high standards of excellence, sharing best practice, Senior Quality Specialist - Key skills / abilities: • Regulatory, science or engineering degree or equivalent • Knowledge of the Medical Device Directive 93/42/EEC, Regulation EU 2017/745/EEC, USA 21 CFR 820, UKCA • A demonstrable working knowledge and experience of applying ISO 13485, USA 21 CFR 820, EU MDR 2017/745, and Canada SOR 98.282 requirements within the Medical Devices or Pharmaceutical industries • Dynamic and pragmatic team member and flexibility to work within the dynamics of a cross-functional team • Strong communication skills Desirable Additional Experience: • ISO 13485 auditor qualification desirable • Advanced wound care manufacturing an advantage • Cleanroom experience an advantage Important Information: Due to the number of applications we receive, we will only contact those candidates that we want to take forward to interview; if you do not hear from us within 4 weeks, please assume that your application has been unsuccessful on this occasion. If you have the skills and experience we require for this role and are looking for a new challenge, please click on APPLY Today and forward an up-to-date CV and cover letter, explaining why you are a good fit for this role. No Agencies please!
Oct 06, 2025
Full time
Senior Quality Specialist Location: Coventry, West Midlands, CV3 2RQ Salary: Competitive, DOE Contract: Permanent, Full time Benefits: • Competitive salary • Contributory pension scheme • Life cover • Incapacity benefits • Cash Back Medical Scheme About the Company: We are an innovative medical devices manufacturer of advanced wound care products, including combination products, from gelling fibres and fabrics. We deliver innovative, cost effective and quality products and solutions for the advanced wound care industry helping to improve patient care and wellbeing. About the Role: Currently an exciting opportunity has arisen for a motivated and dynamic Senior Quality Specialist to join and support Quality Assurance team. The role is responsible for supporting the management and continued effectiveness of Quality Management System within the business. The Senior Specialist will work closely with the Quality Manager to develop and deliver a range of proactive and responsive QMS and Supplier Quality Assurance (SQA) initiatives. Senior Quality Specialist - Duties to include: • Lead supplier management including qualifications, performance evaluations, audits, complaints, and corrective actions (SCARs), • Lead the management of the business product and process change control programme, • Lead the maintenance and management of the SFM standards database, ensuring all standards are current, • Lead the asset calibration programme, • Support the management of the SFM training programme, ensuring training matrices and records are maintained, • Support the management and co-ordination document control within the business via use of the electronic document control system, contributing to the drafting of documentation, managing the review, approval and distribution of documents including procedures, SOPs, WIs, and forms within the SFM QMS, • Support the management and maintenance of the businesses integrated quality management system, • Support the delivery and management of the business nonconformity programme, • Support the delivery of the business audit programme including internal, customer, external, and supplier audits, • Deputise for the Quality Manager as required, • Contribute to create and maintain a proactive leadership style and compliance culture throughout the company to achieve high standards of excellence, sharing best practice, Senior Quality Specialist - Key skills / abilities: • Regulatory, science or engineering degree or equivalent • Knowledge of the Medical Device Directive 93/42/EEC, Regulation EU 2017/745/EEC, USA 21 CFR 820, UKCA • A demonstrable working knowledge and experience of applying ISO 13485, USA 21 CFR 820, EU MDR 2017/745, and Canada SOR 98.282 requirements within the Medical Devices or Pharmaceutical industries • Dynamic and pragmatic team member and flexibility to work within the dynamics of a cross-functional team • Strong communication skills Desirable Additional Experience: • ISO 13485 auditor qualification desirable • Advanced wound care manufacturing an advantage • Cleanroom experience an advantage Important Information: Due to the number of applications we receive, we will only contact those candidates that we want to take forward to interview; if you do not hear from us within 4 weeks, please assume that your application has been unsuccessful on this occasion. If you have the skills and experience we require for this role and are looking for a new challenge, please click on APPLY Today and forward an up-to-date CV and cover letter, explaining why you are a good fit for this role. No Agencies please!
Associate Dentist We're looking for an Associate Dentist to work with us at our Bupa Dental Care practice in Chepstow Hospital, Chepstow. Competitive UDA rate Mondays 8:30 - 5pm, Wednesdays 8:30 - 5pm, Thursdays 8:30 - 5pm, Fridays 8:30 - 5pm. Up to 5000 UDAs About Chepstow Hospital Established with 4 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and Apex Locator. Experienced longstanding associates in situ, supported by a team of fully-trained qualified professional support staff. Long standing practice manager who has been with the practice for 19 years. We are located in Chepstow Hospital within easy reach of Chepstow Town and the very beautiful Wye Valley. Both Bristol and Cardiff airports are close by as is the M4 motorway. Great Travel links Located in Chepstow Hospital Close to Cardiff Airport Local train station Experienced mentor available Full diary Beautiful area with friendly patients Supportive team Free parking 5 minutes from M4 Our practice offers Bupa Smile Plan - a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you, it means a more stable income from a loyal patient base with absolutely no fees or admin costs - you get paid for the work you do in line with private pricing. Work with Bupa, Thrive at Bupa In-house CPD events Career development support including sponsored education and established career pathways, with clinical and non-clinical roles to further develop Large clinical support network The latest equipment and technology Access to Bupa Healthcare Subsidised health insurance with medical history disregarded Preferred rates to Bupa Menopause plan More reasons to join us, written by our associate colleagues: A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment) Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet 5 % discount if you choose to use Bupa Dental Care Labs Earn up to £3,000 per referral in our employee/associate referral scheme Extra support when you need it Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to industry-leading support functions such as an in-house complaints team, marketing support, compliance and IT Well-managed appointment book Network of 380+ practices making it easier to relocate Why we're different As the only corporate dental provider in the UK not backed by private equity , we're in a unique position. We're committed to the UK dental industry for the long-term - both private and NHS - and are ready to treat not just today's patients, but generations to come. Furthermore, as a limited liability company Bupa has no shareholders, so we're able to focus 100% on delivering a great service for our customers. We are run commercially to ensure we remain competitive, but Bupa reinvests 100% of its profits to help provide better care for patients across the world. To discuss the role and your options available for this position, contact our Clinical Resourcing Business Partner: Rachael Wallis To find out more about working with us, find us on LinkedIn and Facebook. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer.
Oct 06, 2025
Full time
Associate Dentist We're looking for an Associate Dentist to work with us at our Bupa Dental Care practice in Chepstow Hospital, Chepstow. Competitive UDA rate Mondays 8:30 - 5pm, Wednesdays 8:30 - 5pm, Thursdays 8:30 - 5pm, Fridays 8:30 - 5pm. Up to 5000 UDAs About Chepstow Hospital Established with 4 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and Apex Locator. Experienced longstanding associates in situ, supported by a team of fully-trained qualified professional support staff. Long standing practice manager who has been with the practice for 19 years. We are located in Chepstow Hospital within easy reach of Chepstow Town and the very beautiful Wye Valley. Both Bristol and Cardiff airports are close by as is the M4 motorway. Great Travel links Located in Chepstow Hospital Close to Cardiff Airport Local train station Experienced mentor available Full diary Beautiful area with friendly patients Supportive team Free parking 5 minutes from M4 Our practice offers Bupa Smile Plan - a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you, it means a more stable income from a loyal patient base with absolutely no fees or admin costs - you get paid for the work you do in line with private pricing. Work with Bupa, Thrive at Bupa In-house CPD events Career development support including sponsored education and established career pathways, with clinical and non-clinical roles to further develop Large clinical support network The latest equipment and technology Access to Bupa Healthcare Subsidised health insurance with medical history disregarded Preferred rates to Bupa Menopause plan More reasons to join us, written by our associate colleagues: A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment) Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet 5 % discount if you choose to use Bupa Dental Care Labs Earn up to £3,000 per referral in our employee/associate referral scheme Extra support when you need it Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to industry-leading support functions such as an in-house complaints team, marketing support, compliance and IT Well-managed appointment book Network of 380+ practices making it easier to relocate Why we're different As the only corporate dental provider in the UK not backed by private equity , we're in a unique position. We're committed to the UK dental industry for the long-term - both private and NHS - and are ready to treat not just today's patients, but generations to come. Furthermore, as a limited liability company Bupa has no shareholders, so we're able to focus 100% on delivering a great service for our customers. We are run commercially to ensure we remain competitive, but Bupa reinvests 100% of its profits to help provide better care for patients across the world. To discuss the role and your options available for this position, contact our Clinical Resourcing Business Partner: Rachael Wallis To find out more about working with us, find us on LinkedIn and Facebook. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer.
Associate Dentist We're looking for an Associate Dentist to work with us at our Bupa Dental Care practice in Chepstow Hospital, Chepstow. Competitive UDA rate Mondays 8:30 - 5pm, Wednesdays 8:30 - 5pm, Thursdays 8:30 - 5pm, Fridays 8:30 - 5pm. Up to 5000 UDAs About Chepstow Hospital Established with 4 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and Apex Locator. Experienced longstanding associates in situ, supported by a team of fully-trained qualified professional support staff. Long standing practice manager who has been with the practice for 19 years. We are located in Chepstow Hospital within easy reach of Chepstow Town and the very beautiful Wye Valley. Both Bristol and Cardiff airports are close by as is the M4 motorway. Great Travel links Located in Chepstow Hospital Close to Cardiff Airport Local train station Experienced mentor available Full diary Beautiful area with friendly patients Supportive team Free parking 5 minutes from M4 Our practice offers Bupa Smile Plan - a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you, it means a more stable income from a loyal patient base with absolutely no fees or admin costs - you get paid for the work you do in line with private pricing. Work with Bupa, Thrive at Bupa In-house CPD events Career development support including sponsored education and established career pathways, with clinical and non-clinical roles to further develop Large clinical support network The latest equipment and technology Access to Bupa Healthcare Subsidised health insurance with medical history disregarded Preferred rates to Bupa Menopause plan More reasons to join us, written by our associate colleagues: A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment) Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet 5 % discount if you choose to use Bupa Dental Care Labs Earn up to £3,000 per referral in our employee/associate referral scheme Extra support when you need it Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to industry-leading support functions such as an in-house complaints team, marketing support, compliance and IT Well-managed appointment book Network of 380+ practices making it easier to relocate Why we're different As the only corporate dental provider in the UK not backed by private equity , we're in a unique position. We're committed to the UK dental industry for the long-term - both private and NHS - and are ready to treat not just today's patients, but generations to come. Furthermore, as a limited liability company Bupa has no shareholders, so we're able to focus 100% on delivering a great service for our customers. We are run commercially to ensure we remain competitive, but Bupa reinvests 100% of its profits to help provide better care for patients across the world. To discuss the role and your options available for this position, contact our Clinical Resourcing Business Partner: Rachael Wallis To find out more about working with us, find us on LinkedIn and Facebook. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer.
Oct 05, 2025
Full time
Associate Dentist We're looking for an Associate Dentist to work with us at our Bupa Dental Care practice in Chepstow Hospital, Chepstow. Competitive UDA rate Mondays 8:30 - 5pm, Wednesdays 8:30 - 5pm, Thursdays 8:30 - 5pm, Fridays 8:30 - 5pm. Up to 5000 UDAs About Chepstow Hospital Established with 4 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and Apex Locator. Experienced longstanding associates in situ, supported by a team of fully-trained qualified professional support staff. Long standing practice manager who has been with the practice for 19 years. We are located in Chepstow Hospital within easy reach of Chepstow Town and the very beautiful Wye Valley. Both Bristol and Cardiff airports are close by as is the M4 motorway. Great Travel links Located in Chepstow Hospital Close to Cardiff Airport Local train station Experienced mentor available Full diary Beautiful area with friendly patients Supportive team Free parking 5 minutes from M4 Our practice offers Bupa Smile Plan - a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you, it means a more stable income from a loyal patient base with absolutely no fees or admin costs - you get paid for the work you do in line with private pricing. Work with Bupa, Thrive at Bupa In-house CPD events Career development support including sponsored education and established career pathways, with clinical and non-clinical roles to further develop Large clinical support network The latest equipment and technology Access to Bupa Healthcare Subsidised health insurance with medical history disregarded Preferred rates to Bupa Menopause plan More reasons to join us, written by our associate colleagues: A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment) Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet 5 % discount if you choose to use Bupa Dental Care Labs Earn up to £3,000 per referral in our employee/associate referral scheme Extra support when you need it Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to industry-leading support functions such as an in-house complaints team, marketing support, compliance and IT Well-managed appointment book Network of 380+ practices making it easier to relocate Why we're different As the only corporate dental provider in the UK not backed by private equity , we're in a unique position. We're committed to the UK dental industry for the long-term - both private and NHS - and are ready to treat not just today's patients, but generations to come. Furthermore, as a limited liability company Bupa has no shareholders, so we're able to focus 100% on delivering a great service for our customers. We are run commercially to ensure we remain competitive, but Bupa reinvests 100% of its profits to help provide better care for patients across the world. To discuss the role and your options available for this position, contact our Clinical Resourcing Business Partner: Rachael Wallis To find out more about working with us, find us on LinkedIn and Facebook. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer.
Associate Dentist We're looking for an Associate Dentist to work with us at our Bupa Dental Care practice in Chepstow Hospital, Chepstow. Competitive UDA rate Mondays 8:30 - 5pm, Wednesdays 8:30 - 5pm, Thursdays 8:30 - 5pm, Fridays 8:30 - 5pm. Up to 5000 UDAs About Chepstow Hospital Established with 4 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and Apex Locator. Experienced longstanding associates in situ, supported by a team of fully-trained qualified professional support staff. Long standing practice manager who has been with the practice for 19 years. We are located in Chepstow Hospital within easy reach of Chepstow Town and the very beautiful Wye Valley. Both Bristol and Cardiff airports are close by as is the M4 motorway. Great Travel links Located in Chepstow Hospital Close to Cardiff Airport Local train station Experienced mentor available Full diary Beautiful area with friendly patients Supportive team Free parking 5 minutes from M4 Our practice offers Bupa Smile Plan - a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you, it means a more stable income from a loyal patient base with absolutely no fees or admin costs - you get paid for the work you do in line with private pricing. Work with Bupa, Thrive at Bupa In-house CPD events Career development support including sponsored education and established career pathways, with clinical and non-clinical roles to further develop Large clinical support network The latest equipment and technology Access to Bupa Healthcare Subsidised health insurance with medical history disregarded Preferred rates to Bupa Menopause plan More reasons to join us, written by our associate colleagues: A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment) Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet 5 % discount if you choose to use Bupa Dental Care Labs Earn up to £3,000 per referral in our employee/associate referral scheme Extra support when you need it Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to industry-leading support functions such as an in-house complaints team, marketing support, compliance and IT Well-managed appointment book Network of 380+ practices making it easier to relocate Why we're different As the only corporate dental provider in the UK not backed by private equity , we're in a unique position. We're committed to the UK dental industry for the long-term - both private and NHS - and are ready to treat not just today's patients, but generations to come. Furthermore, as a limited liability company Bupa has no shareholders, so we're able to focus 100% on delivering a great service for our customers. We are run commercially to ensure we remain competitive, but Bupa reinvests 100% of its profits to help provide better care for patients across the world. To discuss the role and your options available for this position, contact our Clinical Resourcing Business Partner: Rachael Wallis To find out more about working with us, find us on LinkedIn and Facebook. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer.
Oct 03, 2025
Full time
Associate Dentist We're looking for an Associate Dentist to work with us at our Bupa Dental Care practice in Chepstow Hospital, Chepstow. Competitive UDA rate Mondays 8:30 - 5pm, Wednesdays 8:30 - 5pm, Thursdays 8:30 - 5pm, Fridays 8:30 - 5pm. Up to 5000 UDAs About Chepstow Hospital Established with 4 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and Apex Locator. Experienced longstanding associates in situ, supported by a team of fully-trained qualified professional support staff. Long standing practice manager who has been with the practice for 19 years. We are located in Chepstow Hospital within easy reach of Chepstow Town and the very beautiful Wye Valley. Both Bristol and Cardiff airports are close by as is the M4 motorway. Great Travel links Located in Chepstow Hospital Close to Cardiff Airport Local train station Experienced mentor available Full diary Beautiful area with friendly patients Supportive team Free parking 5 minutes from M4 Our practice offers Bupa Smile Plan - a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you, it means a more stable income from a loyal patient base with absolutely no fees or admin costs - you get paid for the work you do in line with private pricing. Work with Bupa, Thrive at Bupa In-house CPD events Career development support including sponsored education and established career pathways, with clinical and non-clinical roles to further develop Large clinical support network The latest equipment and technology Access to Bupa Healthcare Subsidised health insurance with medical history disregarded Preferred rates to Bupa Menopause plan More reasons to join us, written by our associate colleagues: A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment) Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet 5 % discount if you choose to use Bupa Dental Care Labs Earn up to £3,000 per referral in our employee/associate referral scheme Extra support when you need it Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to industry-leading support functions such as an in-house complaints team, marketing support, compliance and IT Well-managed appointment book Network of 380+ practices making it easier to relocate Why we're different As the only corporate dental provider in the UK not backed by private equity , we're in a unique position. We're committed to the UK dental industry for the long-term - both private and NHS - and are ready to treat not just today's patients, but generations to come. Furthermore, as a limited liability company Bupa has no shareholders, so we're able to focus 100% on delivering a great service for our customers. We are run commercially to ensure we remain competitive, but Bupa reinvests 100% of its profits to help provide better care for patients across the world. To discuss the role and your options available for this position, contact our Clinical Resourcing Business Partner: Rachael Wallis To find out more about working with us, find us on LinkedIn and Facebook. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer.
Associate Dentist We're looking for an Associate Dentist to work with us at our Bupa Dental Care practice in Chepstow Hospital, Chepstow. Competitive UDA rate Mondays 8:30 - 5pm, Wednesdays 8:30 - 5pm, Thursdays 8:30 - 5pm, Fridays 8:30 - 5pm. Up to 5000 UDAs About Chepstow Hospital Established with 4 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and Apex Locator. Experienced longstanding associates in situ, supported by a team of fully-trained qualified professional support staff. Long standing practice manager who has been with the practice for 19 years. We are located in Chepstow Hospital within easy reach of Chepstow Town and the very beautiful Wye Valley. Both Bristol and Cardiff airports are close by as is the M4 motorway. Great Travel links Located in Chepstow Hospital Close to Cardiff Airport Local train station Experienced mentor available Full diary Beautiful area with friendly patients Supportive team Free parking 5 minutes from M4 Our practice offers Bupa Smile Plan - a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you, it means a more stable income from a loyal patient base with absolutely no fees or admin costs - you get paid for the work you do in line with private pricing. Work with Bupa, Thrive at Bupa In-house CPD events Career development support including sponsored education and established career pathways, with clinical and non-clinical roles to further develop Large clinical support network The latest equipment and technology Access to Bupa Healthcare Subsidised health insurance with medical history disregarded Preferred rates to Bupa Menopause plan More reasons to join us, written by our associate colleagues: A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment) Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet 5 % discount if you choose to use Bupa Dental Care Labs Earn up to £3,000 per referral in our employee/associate referral scheme Extra support when you need it Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to industry-leading support functions such as an in-house complaints team, marketing support, compliance and IT Well-managed appointment book Network of 380+ practices making it easier to relocate Why we're different As the only corporate dental provider in the UK not backed by private equity , we're in a unique position. We're committed to the UK dental industry for the long-term - both private and NHS - and are ready to treat not just today's patients, but generations to come. Furthermore, as a limited liability company Bupa has no shareholders, so we're able to focus 100% on delivering a great service for our customers. We are run commercially to ensure we remain competitive, but Bupa reinvests 100% of its profits to help provide better care for patients across the world. To discuss the role and your options available for this position, contact our Clinical Resourcing Business Partner: Rachael Wallis To find out more about working with us, find us on LinkedIn and Facebook. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer.
Oct 01, 2025
Full time
Associate Dentist We're looking for an Associate Dentist to work with us at our Bupa Dental Care practice in Chepstow Hospital, Chepstow. Competitive UDA rate Mondays 8:30 - 5pm, Wednesdays 8:30 - 5pm, Thursdays 8:30 - 5pm, Fridays 8:30 - 5pm. Up to 5000 UDAs About Chepstow Hospital Established with 4 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and Apex Locator. Experienced longstanding associates in situ, supported by a team of fully-trained qualified professional support staff. Long standing practice manager who has been with the practice for 19 years. We are located in Chepstow Hospital within easy reach of Chepstow Town and the very beautiful Wye Valley. Both Bristol and Cardiff airports are close by as is the M4 motorway. Great Travel links Located in Chepstow Hospital Close to Cardiff Airport Local train station Experienced mentor available Full diary Beautiful area with friendly patients Supportive team Free parking 5 minutes from M4 Our practice offers Bupa Smile Plan - a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you, it means a more stable income from a loyal patient base with absolutely no fees or admin costs - you get paid for the work you do in line with private pricing. Work with Bupa, Thrive at Bupa In-house CPD events Career development support including sponsored education and established career pathways, with clinical and non-clinical roles to further develop Large clinical support network The latest equipment and technology Access to Bupa Healthcare Subsidised health insurance with medical history disregarded Preferred rates to Bupa Menopause plan More reasons to join us, written by our associate colleagues: A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment) Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet 5 % discount if you choose to use Bupa Dental Care Labs Earn up to £3,000 per referral in our employee/associate referral scheme Extra support when you need it Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to industry-leading support functions such as an in-house complaints team, marketing support, compliance and IT Well-managed appointment book Network of 380+ practices making it easier to relocate Why we're different As the only corporate dental provider in the UK not backed by private equity , we're in a unique position. We're committed to the UK dental industry for the long-term - both private and NHS - and are ready to treat not just today's patients, but generations to come. Furthermore, as a limited liability company Bupa has no shareholders, so we're able to focus 100% on delivering a great service for our customers. We are run commercially to ensure we remain competitive, but Bupa reinvests 100% of its profits to help provide better care for patients across the world. To discuss the role and your options available for this position, contact our Clinical Resourcing Business Partner: Rachael Wallis To find out more about working with us, find us on LinkedIn and Facebook. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer.
Associate Dentist We're looking for an Associate Dentist to work with us at our Bupa Dental Care practice in Chepstow Hospital, Chepstow. Competitive UDA rate Mondays 8:30 - 5pm, Wednesdays 8:30 - 5pm, Thursdays 8:30 - 5pm, Fridays 8:30 - 5pm. Up to 5000 UDAs About Chepstow Hospital Established with 4 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and Apex Locator. Experienced longstanding associates in situ, supported by a team of fully-trained qualified professional support staff. Long standing practice manager who has been with the practice for 19 years. We are located in Chepstow Hospital within easy reach of Chepstow Town and the very beautiful Wye Valley. Both Bristol and Cardiff airports are close by as is the M4 motorway. Great Travel links Located in Chepstow Hospital Close to Cardiff Airport Local train station Experienced mentor available Full diary Beautiful area with friendly patients Supportive team Free parking 5 minutes from M4 Our practice offers Bupa Smile Plan - a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you, it means a more stable income from a loyal patient base with absolutely no fees or admin costs - you get paid for the work you do in line with private pricing. Work with Bupa, Thrive at Bupa In-house CPD events Career development support including sponsored education and established career pathways, with clinical and non-clinical roles to further develop Large clinical support network The latest equipment and technology Access to Bupa Healthcare Subsidised health insurance with medical history disregarded Preferred rates to Bupa Menopause plan More reasons to join us, written by our associate colleagues: A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment) Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet 5 % discount if you choose to use Bupa Dental Care Labs Earn up to £3,000 per referral in our employee/associate referral scheme Extra support when you need it Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to industry-leading support functions such as an in-house complaints team, marketing support, compliance and IT Well-managed appointment book Network of 380+ practices making it easier to relocate Why we're different As the only corporate dental provider in the UK not backed by private equity , we're in a unique position. We're committed to the UK dental industry for the long-term - both private and NHS - and are ready to treat not just today's patients, but generations to come. Furthermore, as a limited liability company Bupa has no shareholders, so we're able to focus 100% on delivering a great service for our customers. We are run commercially to ensure we remain competitive, but Bupa reinvests 100% of its profits to help provide better care for patients across the world. To discuss the role and your options available for this position, contact our Clinical Resourcing Business Partner: Rachael Wallis To find out more about working with us, find us on LinkedIn and Facebook. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer.
Oct 01, 2025
Full time
Associate Dentist We're looking for an Associate Dentist to work with us at our Bupa Dental Care practice in Chepstow Hospital, Chepstow. Competitive UDA rate Mondays 8:30 - 5pm, Wednesdays 8:30 - 5pm, Thursdays 8:30 - 5pm, Fridays 8:30 - 5pm. Up to 5000 UDAs About Chepstow Hospital Established with 4 surgeries, modern working environment, fully computerised, Dentally software, digital x-ray and Apex Locator. Experienced longstanding associates in situ, supported by a team of fully-trained qualified professional support staff. Long standing practice manager who has been with the practice for 19 years. We are located in Chepstow Hospital within easy reach of Chepstow Town and the very beautiful Wye Valley. Both Bristol and Cardiff airports are close by as is the M4 motorway. Great Travel links Located in Chepstow Hospital Close to Cardiff Airport Local train station Experienced mentor available Full diary Beautiful area with friendly patients Supportive team Free parking 5 minutes from M4 Our practice offers Bupa Smile Plan - a payment plan that allows patients to spread the cost of their routine preventive dentistry throughout the year. This enables our patients to budget for their dental care and encourages regular attendance helping to maintain their oral health. For you, it means a more stable income from a loyal patient base with absolutely no fees or admin costs - you get paid for the work you do in line with private pricing. Work with Bupa, Thrive at Bupa In-house CPD events Career development support including sponsored education and established career pathways, with clinical and non-clinical roles to further develop Large clinical support network The latest equipment and technology Access to Bupa Healthcare Subsidised health insurance with medical history disregarded Preferred rates to Bupa Menopause plan More reasons to join us, written by our associate colleagues: A Invisalign discount course and discount of labs bills (20 % iGO and 46% on comprehensive treatment) Implant discount- Straumann, Astra, Nobel Biocare and Zimmer Biomet 5 % discount if you choose to use Bupa Dental Care Labs Earn up to £3,000 per referral in our employee/associate referral scheme Extra support when you need it Highest standards of clinical governance and expert practice support - giving you the time to concentrate on delivering excellent patient care Access to industry-leading support functions such as an in-house complaints team, marketing support, compliance and IT Well-managed appointment book Network of 380+ practices making it easier to relocate Why we're different As the only corporate dental provider in the UK not backed by private equity , we're in a unique position. We're committed to the UK dental industry for the long-term - both private and NHS - and are ready to treat not just today's patients, but generations to come. Furthermore, as a limited liability company Bupa has no shareholders, so we're able to focus 100% on delivering a great service for our customers. We are run commercially to ensure we remain competitive, but Bupa reinvests 100% of its profits to help provide better care for patients across the world. To discuss the role and your options available for this position, contact our Clinical Resourcing Business Partner: Rachael Wallis To find out more about working with us, find us on LinkedIn and Facebook. Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. Bupa Dental Care is an equal opportunities employer.
