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Are you an experienced Class 1 Driver looking for a new adventure? Want to be the hero delivering groceries that keep communities thriving? At GXO, we know our drivers are the heartbeat of keeping the nation fed. With our continued growth, we're on the lookout for Class 1 Drivers to join our dynamic team in Swindon. Join us and be part of the journey - because that's why we go to Iceland! Here at GXO working with our customer, Iceland Foods , you will be employed as a day weekend Class 1 Driver . The working set pattern will be either: Friday, Saturday, Sunday, Monday, and Tuesday , or Thursday, Friday, Saturday, Sunday, and Monday Shift windows are: 00:00 - 04:00 and Lock'n'Drop You may be required to work within either of these time windows depending on operational requirements. Aside from the fantastic earning potential of £53,500.00 OTE , you will be part of a strong team with a real family feel - we can guarantee you will be valued here and far from just a number. There is a real focus on providing a brilliant working environment here - but don't take our word for it, come, and visit the site and see for yourself. Who knows where your career with GXO could take you? Pay, benefits and more: An annual salary of £49,571.00 Receive hourly premium payments- Lock & Drop, Incentives, Overtime On-going annual CPC training Access to an on-site subsidised canteen, serving hot & cold food options Access to high street discounts An Iceland discount card equating to 10% off your weekly shop! Holiday pay and workplace pension A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme Access to our MyBenefits platform offering a variety of cashback cards, a saving scheme and much more! Access to GXO University - home to a wealth of online training courses, meaning your development never ends! What you'll do on a typical day: Deliver chilled, frozen, and ambient products to Iceland stores on a multi-drop basis Operate a fleet of Class 1 articulated refrigerated and curtainside trailers Assist in the loading and unloading of cages and pallets Collect empty cages and pallets are return them to the site What you need to succeed at GXO: Full UK driving licence (with C&E entitlement) Less than six points on your licence (as well as no DD, DR, DG, BA, CD, AC, LC or TT endorsements) An extensive track record as a Class 1 driver with practical experience We engineer faster, smarter, leaner supply chains GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

An opportunity has arisen at Oasis Academy Immingham for a Cleaner to join our team, taking pride in maintaining a safe and secure environment for our learners by keeping cleanliness to a high standard and undertaking necessary procedures to assist with day-to-day maintenance. Job overview As part of our wider school team, you will have responsibility for the overall cleanliness and security of the school classrooms and site, having awareness of security policies, maintaining supplies of cleaning materials, and working with other members of the site team to keep the site to a standard expected by leadership and management. Job requirements: Experience of undertaking general cleaning duties Ability to manage time effectively in order to carry out day-to-day operations and assist with the smooth running of the school Awareness of the relevant legislation and guidance in relation to working around children and young people Why join us? You'll have the opportunity to join a committed team of support staff, taking pride in upholding high standards to ensure all staff can enjoy working within a safe and clean environment, with training opportunities available and the ability to make a positive difference within the overall team. Please note: Oasis Community Learning does not accept unsolicited CVs or speculative introductions from recruitment agencies. We work strictly with agencies on our Preferred Supplier List (PSL), and any CVs submitted outside of this agreement will not be liable to an introduction fee. We will not be re-considering applicants who have applied to this position within the last 6 months,. Safeguarding Statement: Oasis Academy Immingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

An opportunity has arisen at Oasis Academy Immingham for a Cleaner to join our team, taking pride in maintaining a safe and secure environment for our learners by keeping cleanliness to a high standard and undertaking necessary procedures to assist with day-to-day maintenance. Job overview As part of our wider school team, you will have responsibility for the overall cleanliness and security of the school classrooms and site, having awareness of security policies, maintaining supplies of cleaning materials, and working with other members of the site team to keep the site to a standard expected by leadership and management. Job requirements: Experience of undertaking general cleaning duties Ability to manage time effectively in order to carry out day-to-day operations and assist with the smooth running of the school Awareness of the relevant legislation and guidance in relation to working around children and young people Why join us? You'll have the opportunity to join a committed team of support staff, taking pride in upholding high standards to ensure all staff can enjoy working within a safe and clean environment, with training opportunities available and the ability to make a positive difference within the overall team. Please note: Oasis Community Learning does not accept unsolicited CVs or speculative introductions from recruitment agencies. We work strictly with agencies on our Preferred Supplier List (PSL), and any CVs submitted outside of this agreement will not be liable to an introduction fee. We will not be re-considering applicants who have applied to this position within the last 6 months,. Safeguarding Statement: Oasis Academy Immingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

Job Opportunity: Graphic Designer Location: Cubitt Town, Greater London Contract Type: 6 months + extension) Daily Rate: £350 - £400 per day Inside IR35 Work type: 2 days per week into office. Are you a creative Powerhouse with a passion for design? Do you thrive in dynamic environments and want to contribute to impactful infrastructure projects? If you're ready to take your skills to the next level, we have the perfect opportunity for you! About Us: Join our client's Strategic Infrastructure team, driving The Great Grid Upgrade-the most extensive overhaul of the electricity grid in generations. This initiative is set to deliver cleaner, more affordable energy to homes and businesses, and we need your creative talents to help communicate this vital mission. Your Role: As the Designer - Strategic Infrastructure, you will play a pivotal role in shaping and delivering high-quality visual assets that resonate with our key audiences. Reporting to the Director of Creative Services, you will ensure that all visual communications adhere to brand guidelines and accessibility standards. Key Responsibilities: Design & Creative Execution: - Translate complex information into engaging visual designs. - Create maps, graphics, infographics, presentation decks, and printed collateral. - Develop scalable, brand-aligned templates for various digital and print formats. Brand Governance & Compliance: - Execute all creative work in adherence to brand standards. - Identify and recommend improvements for any inconsistencies or accessibility issues. - Ensure oversight and approval processes are followed. Collaboration & Delivery: - Serve as a dedicated creative partner within the Strategic Infrastructure team. - Manage multiple projects, deadlines, and feedback cycles effectively. - Collaborate with internal teams, freelancers, and agencies to deliver outstanding results. What You'll Need: 3-5 years of experience in graphic design, brand design, UX/UI design, or related fields, backed by a strong portfolio. Proficiency in Adobe Creative Suite, PowerPoint, Word, Figma, and Canva. Strong attention to detail and a knack for production accuracy and file organisation. Ability to manage time efficiently and articulate creative decisions effectively. Experience working in an agile environment, incorporating feedback quickly. Desirable Skills: Familiarity with design systems and self-service tools. Experience producing visual content for infrastructure projects. Knowledge of video editing and the ability to create engaging short-form videos. Qualifications: Relevant qualification in graphic design, visual communication, digital design, or a related field. Why Join Us? This is your chance to be part of a transformative project that impacts communities and the environment. You'll work in a collaborative, creative environment where your ideas and contributions are valued. Ready to embark on this exciting journey? Apply now and let your creativity shape the future of energy! Join us in making a difference-one design at a time! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Opportunity: Graphic Designer Location: Cubitt Town, Greater London Contract Type: 6 months + extension) Daily Rate: 350 - 400 per day Inside IR35 Work type: 2 days per week into office. Are you a creative powerhouse with a passion for design? Do you thrive in dynamic environments and want to contribute to impactful infrastructure projects? If you're ready to take your skills to the next level, we have the perfect opportunity for you! About Us: Join our client's Strategic Infrastructure team, driving The Great Grid Upgrade-the most extensive overhaul of the electricity grid in generations. This initiative is set to deliver cleaner, more affordable energy to homes and businesses, and we need your creative talents to help communicate this vital mission. Your Role: As the Designer - Strategic Infrastructure, you will play a pivotal role in shaping and delivering high-quality visual assets that resonate with our key audiences. Reporting to the Director of Creative Services, you will ensure that all visual communications adhere to brand guidelines and accessibility standards. Key Responsibilities: Design & Creative Execution: - Translate complex information into engaging visual designs. - Create maps, graphics, infographics, presentation decks, and printed collateral. - Develop scalable, brand-aligned templates for various digital and print formats. Brand Governance & Compliance: - Execute all creative work in adherence to brand standards. - Identify and recommend improvements for any inconsistencies or accessibility issues. - Ensure oversight and approval processes are followed. Collaboration & Delivery: - Serve as a dedicated creative partner within the Strategic Infrastructure team. - Manage multiple projects, deadlines, and feedback cycles effectively. - Collaborate with internal teams, freelancers, and agencies to deliver outstanding results. What You'll Need: 3-5 years of experience in graphic design, brand design, UX/UI design, or related fields, backed by a strong portfolio. Proficiency in Adobe Creative Suite, PowerPoint, Word, Figma, and Canva. Strong attention to detail and a knack for production accuracy and file organisation. Ability to manage time efficiently and articulate creative decisions effectively. Experience working in an agile environment, incorporating feedback quickly. Desirable Skills: Familiarity with design systems and self-service tools. Experience producing visual content for infrastructure projects. Knowledge of video editing and the ability to create engaging short-form videos. Qualifications: Relevant qualification in graphic design, visual communication, digital design, or a related field. Why Join Us? This is your chance to be part of a transformative project that impacts communities and the environment. You'll work in a collaborative, creative environment where your ideas and contributions are valued. Ready to embark on this exciting journey? Apply now and let your creativity shape the future of energy! Join us in making a difference-one design at a time! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Are you an experienced HGV Class 1 Driver looking for a new adventure? Are you looking for a role where your work feels valued and every journey has purpose? Are you ready to represent a well-loved UK brand with a reputation for quality? Here at GXO Peterborough , we are currently recruiting for HGV Class 1 Drivers to join our transport team supporting our customer, M&S. If you are looking for a new challenge and the chance to join a company that will truly help you develop your career, this could be the perfect opportunity for you! You will be working on a full-time , permanent basis, Tuesday to Saturday , with start time of 02:00 to 06:00, contracted to 45 hours per week. Pay, benefits and more: As a Class 1 Driver, you'll get: An hourly rate of £17.43 , that is an annual salary of £45,786.20 A 15% shift premium, for hours worked between 22:00 and 06:00 Overtime paid at time and a half (applicable after 45 hours) 28 days annual leave (inclusive of Bank Holidays) Flexible dental insurance plans Company sponsored pension scheme 24/7 online GP service, life assurance and fully comprehensive employee assistance programme Access to our MyBenefits platform, offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! Admission to GXO University, our online learning platform enabling you to achieve your career aspirations! What you will do on a typical day: Carry out a mix of single and multidrop deliveries (typically up to 2 drops per shift) across England and Wales, collecting returns and equipment from stores as required, with no nights out Handle totes, rails and occasional pallets, ensuring safe and efficient loading and unloading procedures Maintain clear communication with the Depot Transport Office regarding any issues and deliver exemplary customer service by being polite and courteous at all times Operate company vehicles in a safe, legal, and efficient manner ? while ensuring required documents are completed accurately and on time What you need to succeed at GXO: Previous experience driving Class 1 vehicles is essential Full UK driving licence with category C+E entitlement Valid Driver Qualification and Digital Tachograph Cards No more than 6 current penalty points No DR, DG, DD, BA, CD, AC, LC or TT99 endorsements We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

Job Title: Office Manager Location: Shoreditch! Super close to Old Street & Liverpool Street! Contract Type: Temp to Perm Annual Salary: Up to £45,000 (per hour equivalent) Working Pattern: Full Time (9:00 AM - 5:30 PM) Are you an organised, proactive individual with a passion for creating an efficient and welcoming office environment? Our client, a dynamic organisation in the property industry, is looking for a cheerful and professional Office Manager to join their team. This is an exciting opportunity to step into a role that promises growth and the potential for a permanent position! What You'll Do: As the Office Manager, you will play a vital role in ensuring the smooth operation of the office. Your responsibilities will include: Office Management and Administration (Approx. 50%) Maintain the office as a fully functioning work environment, ensuring all facilities are in good order. Be the welcoming face of the office for visitors, providing a friendly first impression. Coordinate with external vendors such as the landlord, IT support, and cleaners to maintain office standards. Manage office supplies including stationery, photocopier maintenance, and kitchen essentials. Update and maintain standard documents like CVs, project sheets, website content, and company policies. Oversee the onboarding process for new staff members, ensuring they feel welcomed and prepared. Assist with financial matters, including managing staff expenses and holiday records. Project Administration (Approx. 50%) Support the QS/PM team with administrative tasks and document control. Schedule meetings and prepare agendas, formalising minutes and action trackers. Organise project folders and monitor outstanding actions, ensuring smooth project flow. Visit sites to capture progress photos and maintain records. Who You Are: Our ideal candidate will possess the following qualities: Warm, supportive, and approachable, helping others feel valued. A trusted go-to person who builds strong relationships through openness and reliability. Forward-thinking and proactive, able to anticipate the needs of the team. Demonstrates initiative and takes ownership of tasks with a positive attitude. Committed to continuous learning and personal development, always looking to improve. Why Join Us? Be part of a supportive and collaborative team in a vibrant office environment. Enjoy the flexibility of a hybrid office model, with a focus on work-life balance. Join a company that values your contributions and encourages personal growth. Opportunity for a permanent position after a successful initial three-month contract. How to Apply: If you're excited about this opportunity and believe you're the right fit, we want to hear from you! Please submit your application today to Join us and help create an office atmosphere where everyone feels valued and inspired to do their best work! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Rapid Resourcing Ltd are seeking experienced Kitchen cleaners to work on a temporary position for our client based in the B6 area Duties will include Oven: Deep clean Stovetop: Soak and scrub the grates and burner caps. Clean the cooktop surface and wipe down the hood range vent filters Refrigerator and Freezer: Remove all food. Wipe down the shelves and drawers with a mild detergent and water. Pull the fridge out and vacuum the dust from the coils at the bottom/back. Microwave: loosen grime, clean the interior . Small Appliances: Empty crumb trays from toasters and wipe down coffee makers. Descale coffee machines Cleaning all skirting boards, doors, floors, walls and ceilings. sanitising all touch points and all other aspects of cleaning work Experience of cleaning kitchens is an advantage Hours will vary from 07:00-18:00

Loan Administrator - 12-Month Fixed-Term Contract (Maternity Cover) Location: Based in our London office, this role offers a hybrid working model with 2-3 days per week in the office, providing flexibility alongside the opportunity to work closely with colleagues across the wider business. Siemens Bank is seeking a Loan Administrator to join its London team on a 12-month fixed-term contract covering maternity leave. Working within a collaborative and international environment, you'll play a key role in supporting the administration and settlement of syndicated loan transactions while contributing to ongoing process improvement and digitalisation initiatives. As a Loan Administrator, you'll be responsible for managing the operational lifecycle of syndicated loan transactions, working closely with Treasury, Accounting, Risk Management, Legal teams, and external banking partners to ensure efficient and accurate execution. This is an excellent opportunity for someone with syndicated loan operations experience who enjoys working in a fast-paced environment and wants to contribute to the continued success of a globally recognised organisation. Key Responsibilities Review syndicated loan agreements from an operational perspective. Efficiently onboard and maintain deals within LoanIQ . Process and approve daily loan administration activities, including drawdowns, rollovers, repayments and fee payments. Book trades and transactions within LoanIQ from inception through to settlement. Proactively monitor and manage pending trades to minimise settlement times. Review, understand and draft LMA-standard trade documentation, including, Trade Confirmations, Transfer Certificates and Assignment Agreements Work closely with Legal teams where needed to support documentation processes. Support the closing and settlement of primary and secondary market transactions. Liaise daily with Treasury, Accounting and Risk Management teams to process transactions and resolve operational queries. Develop strong relationships with internal and external stakeholders across an international banking environment. Contribute to automation, digitalisation and process improvement initiatives. Support team development by sharing knowledge and mentoring colleagues on more complex operational topics. What We're Looking For We're keen to hear from candidates who can demonstrate: Experience within the syndicated loan market , ideally in loan administration or loan operations. Strong understanding of syndicated loan processes and transaction lifecycles. Experience closing and booking both primary transactions and secondary trading activities. Familiarity with LMA standards and associated documentation. Excellent communication skills and intercultural awareness, with the ability to collaborate effectively across international teams. Strong organisational skills with the ability to manage competing priorities and make sound, fact-based decisions. A proactive approach, high level of self-motivation and exceptional attention to detail. Knowledge of LoanIQ and ClearPar would be advantageous. What can we offer? Performance-Based Bonus: Enjoy an annual bonus linked to the company's performance Flexible Working Hours: Achieve a healthy work-life balance with our flexible working arrangements Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days! We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that diverse minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements. About Siemens Bank Financing the Future At Siemens Bank, we are more than financial services. We help turn ideas into reality by supporting the technologies and innovations shaping tomorrow's world. From the transition to cleaner energy sources and smarter infrastructure to advances in manufacturing, mobility and healthcare, financing plays a critical role in enabling sustainable progress. Join us and become part of a business that values expertise, collaboration, innovation and continuous improvement.

Fractional Finance & Operations Director Investor-Backed SaaS Scale-Up 2 days per week The Client Harmonic is delighted to be partnering with a high-growth SaaS business building technology used across the global financial services space. Recently investment used to fund international expansion, the business is scaling quickly and now needs the finance and operational infrastructure to match. This is a rare chance to shape the back-office of a genuinely differentiated technology company at an early, formative stage. The Role The Fractional Finance & Operations Director will own finance, day-to-day operations, and HR across the business. This is a hands-on, broad remit for someone who is happy rolling up their sleeves across everything from management accounts and cashflow through to operational process and people administration. The role starts at around two days per week on-site, with clear scope to increase days as the business grows. You will be the person the business trusts to keep the engine running and to bring order, pace, and modern systems thinking to a fast-moving environment. Responsibilities Own the day-to-day finance function, including management accounts, cashflow forecasting, payroll oversight, and supplier and client payments. Run day-to-day operations, keeping internal processes, tools, and administration organised and efficient. Lead HR administration, including onboarding, contracts, and supporting the leadership team as the headcount grows. Introduce and improve systems and automation, making the finance and operations function faster, cleaner, and more scalable. Provide clear, timely financial and operational information to leadership to support decision-making. Support planning, budgeting, and reporting, including preparation for future investment and diligence. Act as a trusted, reliable pair of hands across the back-office, turning work around quickly and independently. Essential Experience Fully qualified accountant (ACA / ACCA / CIMA or equivalent). Trained in a Big 4 firm, ideally with around four years of relevant experience post or through qualification. Genuinely tech-savvy and comfortable working with modern finance and operational software, automation, and cloud tools. Broad experience across finance, operations, and HR, ideally within a small or scaling business. Able and willing to work fully on-site in London. Bonus Experience Experience in a SaaS, software, or other technology business. Exposure to an early-stage or fast-scaling environment where the back-office is being built out. Familiarity with an FCA-regulated business. Day Rate: £550 - £650 per day (Outside IR35) Location: London, fully on-site Working Pattern: Fractional, starting at approximately two days per week, with scope to increase as the business scales Start Date: ASAP Please feel free to get in touch with Ewan Fenley for more information () Please feel free to share this with any friends or colleagues that may be interested. At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Part-Time Sales Executive - EV Car Chargers Location: On-site in London, England Hybrid working once trained and home weekend work Contract Type: Temporary (3 months) Working Pattern: Part-Time Rate: 14.85 plus holiday pay Hours: Monday - Friday - 17.00 - 20.00 &Saturday and Sundays - 09.00 - 17.00 Are you ready to drive the future of sustainable transport? Join our client, a dynamic player in the electric vehicle (EV) sector, as a Part-Time Sales Executive. This is your chance to be part of a transformative journey towards cleaner energy while working in a vibrant and innovative environment! What You'll Do: Engage with Warm Leads: Manage inbound leads from web inquiries and partner referrals, turning interest into booked installations. Build Relationships: Make outbound calls and send follow-up SMS/emails to connect with potential customers and present tailored solutions. Relentless Follow-Up: Keep the momentum going by consistently following up with leads, understanding that some customers need multiple touchpoints. Record Keeping: Maintain precise records of your activities and interactions in our CRM system. Leverage AI Tools: Use and provide feedback on cutting-edge AI tools being developed to enhance your effectiveness and that of the team. Collaborate for Success: Share customer insights and work closely with other teams to ensure a seamless journey from inquiry to installation. Who You Are: Outgoing & Personable: You thrive on conversations and building rapport with customers. Inquisitive Spirit: You're eager to discover new ways to provide value and open to feedback and new ideas. Adaptable & Innovative: You welcome change and the opportunity to leverage technology, especially AI. Self-Starter: You take initiative to develop your pipeline independently. Dependable: A consistent performer who is committed to delivering results within the set evening and weekend schedule. What We're Looking For: A proven track record of exceeding sales targets and KPI's Customer-facing experience, ideally in a sales role. Working Hours, Contract, and Location: Part-time role, approximately 29 hours per week, primarily during evenings and weekends. Indicative shift pattern: Weekday evenings from 17:00 to 20:00, plus weekend shifts from 09:00 to 17:00 (exact schedule to be confirmed). Initial onboarding in our London office for 1-2 weeks, Monday to Friday. After that, you can choose to work from home or the office. Our Perks: Competitive hourly rate. Opportunity to work directly with and influence new AI tools. Holiday pay and other benefits. Please email your CV to: (url removed) Join us in accelerating the transition to clean energy and be part of a passionate team dedicated to making a real difference. If you're excited about the future of electric vehicles and possess the drive to excel in sales, we want to hear from you! Ready to make an impact? Apply now! Our client is an equal opportunity employer. Diversity, Equity, and Inclusion are at the core of our values, and we encourage everyone to apply. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Joining our supportive team at Willow Court as a General Assistant, you'll play an essential role in the everyday running of our home. You'll assist with domestic, laundry, and kitchen tasks, while building positive connections with our residents. Your dedication, compassion, and commitment to the highest standards will enhance the quality of life and wellbeing of our residents. What you'll do: Cleaning: Maintain cleanliness in residents' bedrooms, communal areas, toilets, and facilities, to ensure they are clean and welcoming. Assist with meals: Help serve meals and assist our residents with eating and drinking, clear/reset tables, stack dishwasher and keep dining areas tidy. Laundry duties: Support with laundry tasks when needed, with full training provided. Accompany residents: Escort residents to their appointments, making sure they feel comfortable and safe. Build relationships: Establish positive connections with our residents, their families, and your colleagues, whilst sharing our commitment to creating an inclusive culture. What we're looking for: No experience necessary - we provide all the training you need to be a General Assistant. What's most important to us is that you have the right values, skills and motivations to ensure that our residents enjoy a safe, comfortable environment and receive the care that suits them best. Commitment to excellence: Carry out all tasks to the highest possible standard. Passion and dedication: A genuine desire to help others and make a positive difference. Empathy and compassion: Understand and share the feelings of others to build trust and provide support. Respect and patience: Each of our residents is unique. Treat everyone with dignity and respect, and adapt to their individual needs calmly, even in challenging situations. Good communication skills: Clear and effective communication with our residents, their families, and colleagues. Self-motivation and adaptability: Able to work effectively with minimal supervision, remain resilient under pressure, and adapt positively to changing situations and demands. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. We would love to hear from you about your experience and transferable skills. If you would like to arrange an informal chat to discuss the role and what you can bring to the team, please contact us using the details below. Why join us? Rewarding work: Make a positive difference in our residents' lives, knowing that your efforts can create a lasting impact and enhance their quality of life. Training: We provide a full, in-depth and supportive induction programme along with continuous training and development. Supportive environment: Work within an inclusive, friendly, and collaborative team who take pride in their work and value and support each other. Ongoing development opportunities: We invest in your future, offering you the chance to enhance your skills and advance your career in the care sector. Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. This role involves some weekend and bank holidays working, for which enhancements are paid in line with the HCC salary policy. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Applicants can expect to hear from us within two weeks of the advertised closing date. Other job titles you may be searching for: Domestic Assistant, Cleaning Assistant, Cleaner, Support Assistant, Catering Assistant, General Maintenance Assistant, Hygiene Assistant, Enablement Assistant, Lunchtime Assistant, Kitchen Assistant, Health Care Assistant, Care Assistant, Housekeeping Assistant, Assistant Housekeeper, Day Care Assistant, General Kitchen Assistant, General Service Assistant, Homecare Assistant and Laundry Assistant.

Site Total Facilities Manager - Fixed Term Contract Location: HMP Albany, 55 Parkhurst Rd, Newport. PO30 5RS Salary: 59,584.68 per annum - FTC Contract: Permanent - 39hrs per week - Mon-Fri We are seeking a dedicated Site Total Facilities Manager to join our team at HMP Albany, a category B, adult male prison. Join a team that is more than just a group of colleagues - we work Monday to Friday as a supportive and driven family, working together to create a safe and nurturing environment. HMP Albany runs like a self-contained city, it takes hundreds of people to keep it functioning, and as the Facilities Maintenance Team we are committed and driving the smooth and safe operation, like a heart that pumps blood through the body, everything we do impacts every prisoner, employee, and visitor, and wider to the families and community. As a Site Manager you will have the opportunity to work alongside experienced and passionate colleagues who vary from Plumbers, Electricians, Carpenters, Painters, to Cleaners, and Administrators, and others, who are all dedicated to making a positive difference, providing a safe and secure environment for all. If you are looking for a role where you can use your skills to create a better future for others, we encourage you to apply for this compelling opportunity and join us in our mission to promote rehabilitation and positive change and be part of a team that truly makes a difference. We are a Ministry of Justice business and provide critical and time-bound services to HMPPS, and are looking for a Site Manager with a combination of: - Experience of facilities management - Experience of managing budgets - Experience of managing staff teams of 15+ - Experience of operating in a Prison or Military environment - Desirable - Completed a recognised apprenticeship in a facilities / building services trade, or have two years of recognised experience - IOSH Qualification - Desirable - Good Health & Safety knowledge - Excellent organisational, time management and people skills If this sounds like you, we would like to hear from you! Explore a varied and rewarding career at GFSL. Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us is your chance to help ensure prisons are secure and safe for prisoners and prison staff alike, and to play your part in helping prisoners reintegrate into society. Holidays are 25 days per year plus Bank Holidays, and a range of non-contractual benefits are provided. These range from Death in Service at 4x salary, to access to private GP consultations and an Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis. There are also a range of financial reward mechanisms and access to retailer discounts. You will find a strong focus on safety, a supportive, inclusive workplace, a competitive benefits package, and real opportunity to build your skills and progress. Explore facilities careers where you can make difference. Pride In People. We're passionate about promoting greater diversity and creating a workplace and culture where all of our employees have a voice that is heard, feel a sense of belonging and are empowered to be their true selves. We recognise the value that every single employee brings to the organisation. Everyone's needs at work are different and we are committed to doing our best to satisfy these differences whilst ensuring consistency and fairness for all. We promise to champion diversity and inclusion with ongoing learning and training, as well as career progression opportunities for everyone. Future Plans. GFSL has been notified by it's shareholder (MOJ) that the provision of FM Services will in future be delivered by the private sector. This means that following a successful procurement process, GFSL's services will complete transfer to a private sector provider/providers no sooner than August 2027. Pride in People - Do the Right thing - One Team An ISO 9001 Certified Company

Cleaner Location: Beautiful 23-acre site on the outskirts of Cranleigh, Surrey Hours: 10:00am 6:30pm, Monday to Friday Salary: £26,232 - £27,086 per annum Are you reliable, proactive and committed to making a difference? Do you take pride in creating safe, clean and welcoming environments? If so, we d love you to join our Estates and Facilities team at St Joseph s Specialist Trust. About Us St Joseph s Specialist Trust is a registered charitable trust supporting children and young adults with severe and complex social communication and learning disabilities. Our inclusive community includes a special school, college, children s home and adult supported living home. We are dedicated to providing a nurturing environment for our students aged 5-19, many of whom display challenging behaviours. We value resilience, compassion and teamwork, and candidates should possess emotional, physical and mental resilience. Why join us? Competitive Incentives: £1,000 retention bonus (£250 after 1 month, £250 after 1 year and £500 after 18 months) Comprehensive Benefits: Life Insurance, Medical Cashplan, free hot lunch during term time and ample free parking. Personal & Professional Growth: Annual performance reviews, CPD training, induction programme, mentoring and support networks. Wellbeing Support: Confidential Employee Assistance Service, Mental Health First Aid and Occupational Health Scenic Location: Work on a stunning 23-acre site at the edge of the Surrey Hills About the role As a General Assistant (Cleaning), you will play a vital role in maintaining a safe, clean and welcoming environment across our site. Your key responsibilities will include: Carrying out a variety of practical cleaning tasks across offices, classrooms, washrooms and residential areas. Managing stock of cleaning supplies and handling chemical safely. Responding promptly to spills and incidents Completing deep cleaning in line with schedules and specifications Supporting laundry, waste and recycling tasks Assisting with general estates and facilities duties as part of the wider team. What we re looking for You will be physically, mentally and emotionally resilient, with the ability to work effectively in a dynamic environment. Due to our semi-rural location, own transport is preferred. Training & Commitment All successful applicants will take part in Team Teach positive behaviour support training during induction a vital part of our approach to supporting our students. By joining us, you will become a key worker committed to making a meaningful impact. Application deadline: Tuesday 1st September, 2026 Please note: we may interview suitable candidates as applications are received and reserve the right to close the vacancy early. Unfortunately, we can only accept applications from candidates already eligible to work in the UK. St Joseph s Specialist Trust is committed to safeguarding and promoting the welfare of children and young people. This role requires an enhanced DBS disclosure and satisfactory references. To Apply If you feel you are a suitable candidate and would like to work for St Joseph s Specialist Trust, please do not hesitate to apply.

Barker Ross are currently recruiting for a Customer Service Administrator to join a growing team in a COPACK company based in the Coalville (LE67) area. The working hours for the Warehouse Admin position is Monday to Friday 07:00 till 15:00. The pay rate for this role is 14.00 Job Duties: Creating and communicating of all Customer reports and monitoring systems Resolving customer queries, providing PODs, and interrogating system discrepancies Liaising with Stock Team to resolve system issues Gathering data and reporting site financials on daily and weekly basis Compiling data for Customer Account Manager in preparation for reviews Maintaining and tracking empty pallet movements for all customers Build and maintain strong relationships with internal and external stakeholders Cover for Customer Services Manager Liaise with company management to support and implement growth strategies Other duties as reasonably required The ideal candidate will have: Considerable experience working in a customer facing environment Passion for delivery of excellent customer service within an ever growing business Fantastic written and verbal communications, be able to adapt the communication style to meet different situations and personalities Ability to use and interrogate WMS systems Excellent analytical and problem-solving skills, Excel at Intermediate or above. Ability to work using own initiative and ability to manage own workload Drive, determination and a track record in delivering service Ability to solve problems methodically and actively seek resolutions Excellent attention to detail and accuracy skills Organised, clean and tidy approach to work Additional Benefits: Weekly pay Onsite canteen Immediate start Ongoing role Access to further training Onsite car park Free tea and coffee How to Apply for the Customer Service Administrator position: In the first instance please forward your CV. For more information or to fast track your application today call (phone number removed). All successful candidates will be contacted within 14 days of us receiving your CV. From the background of: Warehouse, Warehouse Operatives, Industrial, Food production, Manufacturer, Factory, Driving, Line Manager, Picking, Packing, Forklift, Order Picker, Order Packing, Production Operative, Assembly Operatives, Supervisory, Cleaner, Machine Operatives, FLT Drivers. Do you live in Leicester, Whetstone, Enderby, Lutterworth, Coalville, Braunstone, Wigston, and Leicestershire Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Barker Ross are currently recruiting for a Warehouse Administrator to join a growing team in a distribution company based in the Coalville (LE67) area. The working hours for the Warehouse Admin position is Monday to Friday 06:00 till 14:00. The pay rate for this role is 13.21 This job is temporary with a possibility of going permanent. Job Duties: Create, check, and update warehouse documentation, including delivery notes, packing lists, commercial invoices (CIs), and other shipping paperwork. Ensure all documentation is completed accurately and distributed to the relevant departments and customers. Monitor and respond to customer emails in a timely and professional manner. Handle customer complaints and enquiries, investigating issues thoroughly and providing appropriate resolutions. Understand customer requirements and take ownership of resolving problems effectively. Investigate stock-related discrepancies, shortages, damages, and allocation issues, working closely with warehouse teams to identify solutions. Maintain accurate records of customer communications, stock adjustments, and operational issues. Ensure all emails and customer requests are acknowledged and responded to within agreed timeframes. Liaise with warehouse colleagues, coordinators, transport providers, and customers to ensure smooth order processing and delivery. Escalate complex issues when necessary while following up to ensure a satisfactory resolution. Update internal systems with accurate information relating to orders, stock movements, and customer communications. Support continuous improvement by identifying recurring issues and recommending corrective actions. Assist with general warehouse administration and other operational tasks as required. The ideal candidate will have: Previous administration experience Proficient excel skills Good attention to detail Strong Communication skills both written and verbal A proactive approach to work with a strong can do attitude Additional Benefits: Weekly pay Onsite canteen Immediate start Ongoing role Access to further training Onsite car park Free tea and coffee How to Apply for the Warehouse Admin position: In the first instance please forward your CV. For more information or to fast track your application today call (phone number removed) . All successful candidates will be contacted within 14 days of us receiving your CV. From the background of: Warehouse, Warehouse Operatives, Industrial, Food production, Manufacturer, Factory, Driving, Line Manager, Picking, Packing, Forklift, Order Picker, Order Packing, Production Operative, Assembly Operatives, Supervisory, Cleaner, Machine Operatives, FLT Drivers. Do you live in Leicester, Whetstone, Enderby, Lutterworth, Coalville, Braunstone, Wigston, and Leicestershire Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Conveyancing Paralegal 26,000 to 27,000 per annum, Mon-Fri 9am to 5pm, Hybrid working, Permanent, BS8 Clifton, Bristol, Hybrid working, Pension, Holiday, Bonus plus more! An outstanding opportunity has arisen within a well respected, established law firm who are focused on delivering the highest quality of services are actively looking for a conveyancing paralegal to join their buy-to-let team. Offering support, training and further future opportunities, this would see you working with a team of 3 carrying out duties such as : Maintain clear and precise communications with other personnel within the firm. Ensuring good working relationships with external institutions and organisations. To Exercise high standards of Client care in a professional and pleasant manner. Maintain clear and precise communications with other personnel within the firm. Deputise for primary fee-eaner in their absence, passing urgent issues to senior fee-eaners for guidance. Typing of letters / documents and file notes. Experienced within opening and closing files. Completing and submitting SLDT forms Daily use of the land registry portal The successful conveyancing paralegal will have a need to hold current knowledge within conveyancing. This role would focus on commercial files so commercial conveyancing experience would be beneficial. you will also have a need to hold experience using a case management system, hold an LPC / LLB or equivalent qualification or additionally hold experience working as a conveyancing paralegal, conveyancing assistant or paralegal With hybrid working on offer, you can also work full time in the office should you wish. With a highly experienced team, you will be given support and stability and will be reward for your hard work. Don't miss out on this opportunity to join a fantastic firm. Benefits Include : Working within a modern office environment Monthly Bonus Team of the month vouchers End of year Bonus Regular staff events Hybrid working 3 days from home, 2 day's in their Bristol office Private healthcare including dental, optical and Hearing. Annual salary reviews 25 days holiday plus bank holidays Pension You can apply direct to (url removed) or for further information, Please call Richard Hughes on (phone number removed) or (phone number removed) Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.

Service Design Lead - Regional Energy Strategic Planning (RESP) Help shape Great Britain's energy future The National Energy System Operator (NESO) is helping to lead Great Britain's transition to a cleaner, more sustainable energy future. As part of this, NESO has been given the role of Regional Energy Strategic Planner (RESP) . RESP will support the coordinated development of the energy system and enable long-term investment to be made with greater confidence and ahead of need. RESP takes a whole-system, place-based approach , bringing together regional and national perspectives and coordinating development across multiple energy vectors. We are looking for an experienced Service Design Lead to lead a team through the next phase of an established service design programme. The opportunity A significant amount of work is already underway. Customer groups have been defined, customer needs have been mapped, user journeys are developing, and the service vision and programme are established. The next step is delivery. You will lead the team in delivering the agreed vision and programme over the next six months , ensuring that the needs of RESP's customers remain at the heart of what we build. RESP's customers include local councils and authorities, energy networks, and national and regional governments . They need to understand how changes such as growth in heat pumps, electric vehicles and renewable generation could affect their area, what this means for future energy infrastructure, and what they can do now to plan proactively. Your team will be the customer advocate , ensuring these needs are reflected in the RESP product and customer experience. What you'll do There are two key areas of delivery: Develop the product and customer experience Lead delivery of the established service design vision and six-month programme. Take existing customer needs and the "should be" experience and work with internal stakeholders to develop the detailed "would be" customer journey . Translate customer needs and journeys into clear implications for the RESP product/tool. Work across product, workstream, policy, technical and operational teams to create a coherent end-to-end customer experience. Identify gaps, dependencies and risks and ensure customer needs inform product and delivery decisions. Lead external engagement Deliver the programme of engagement with customers and external stakeholders. Test the emerging product and "would be" journey against real-world needs. Identify and mitigate risks early and use external insight to improve the product. Understand and manage differences between customer expectations and what RESP can realistically provide. Set clear expectations about what RESP will deliver and the value it will provide. Ensure external feedback directly informs product development and decision-making. You will also lead and develop the Service Design team, creating clarity and momentum across the programme and building strong relationships across RESP. About you You are an experienced Service Design, Customer Experience or Customer-Centred Product leader who can take an established vision and programme and turn it into successful delivery. You'll bring: Experience leading service design or customer-centred product development in a complex environment. Experience taking customer needs and high-level service visions through to detailed future-state journeys. Experience leading external engagement to test propositions, identify risks and manage expectations. Proven ability to translate customer insight into product, service and delivery decisions. Strong facilitation, influencing and stakeholder-management skills. Experience leading teams and managing multiple workstreams, priorities and dependencies. The confidence to challenge where customer needs are not being adequately addressed. A pragmatic, collaborative approach and the ability to create clarity and momentum in an evolving environment. Experience of the GB energy sector, NESO, local government, energy networks or the wider net-zero transition would be desirable. What success looks like After six months, you will have led the team in delivering the established programme, including: Developing the "should be" customer experience into an actionable "would be" journey . Ensuring customer needs directly inform the RESP product/tool. Testing the emerging proposition through external engagement. Identifying and mitigating customer and delivery risks. Establishing clear and realistic expectations with customers and stakeholders. Ensuring product and workstream teams understand the customer experience they are collectively responsible for delivering. Ultimately, you will help ensure RESP builds something that works for its customers - enabling organisations to better understand future energy needs, plan proactively and make more confident decisions about the infrastructure required for their areas. Contract and working arrangements This is a 6-month rolling opportunity , reflecting the delivery phase of the RESP service design programme. The role is predominantly remote , with approximately two days per month spent in person with colleagues and stakeholders. Locations are likely to include Cardiff, Bristol, London, Warwick or Birmingham . Locations may change depending on programme and business needs, so you will need to be flexible and comfortable travelling across Great Britain when required . All reasonable business travel costs will be covered by NESO. We welcome full-time and part-time applicants and are committed to flexible working arrangements. Our commitment to inclusion At NESO, we believe potential comes in many forms. You do not need to meet every requirement to apply, and we welcome people with diverse experiences and backgrounds. We are committed to a fair and inclusive recruitment process where everyone has the opportunity to demonstrate their talents and help us build a workforce that represents the communities we serve.

Service Design Insights Analyst - Regional Energy Strategic Planning (RESP) Turn customer insight into what RESP builds The National Energy System Operator (NESO) is helping to lead Great Britain's transition to a cleaner, more sustainable energy future. As part of this, NESO has been given the role of Regional Energy Strategic Planner (RESP) . RESP will support the coordinated development of the energy system and enable long-term investment to be made with greater confidence and ahead of need. RESP takes a whole-system, place-based approach , helping organisations understand how future energy demand and generation could affect their areas and what infrastructure may be needed to support that change. We are looking for a Service Design Insights Analyst to join our Service Design team and ensure that the voice of the customer directly influences the development of RESP. The opportunity A significant amount of customer and service design work is already underway. Customer groups have been defined, needs have been mapped, user journeys are developing and the programme is now moving into delivery. Your role will be to gather, understand and translate customer insight into practical improvements to the RESP product and customer experience . You will work with customers including local authorities, energy networks, governments and wider stakeholders , gathering insight through forums, external engagement, workshops, research and feedback. The key is not simply collecting insight - it is ensuring that what customers tell us influences what RESP builds . What you'll do Gather and manage customer insight from forums, external engagement, workshops, research and feedback channels. Analyse and synthesise qualitative and quantitative evidence into clear customer needs, pain points, opportunities and outcomes . Maintain a trusted, accessible view of customer insight across RESP, ensuring evidence is current and traceable. Identify common themes, emerging trends and gaps to support prioritisation and service improvements. Work with the Service Design team to develop and maintain customer journeys, user needs and service blueprints . Translate customer insight into practical recommendations for the RESP tool , working with product and workstream teams to influence requirements, features and improvements. Design and facilitate insight-gathering, triage and prioritisation workshops. Track feedback through to outcomes, ensuring there is a clear link between what customers tell us, what we learn and what RESP changes . Produce clear reports, dashboards and recommendations that communicate customer needs and their implications for RESP. About you We're looking for someone who can confidently move between customer insight, service design and product development . You'll bring: Experience gathering, analysing and synthesising customer or stakeholder insight. Experience turning qualitative or quantitative evidence into clear needs, themes and actionable recommendations. Strong analytical and problem-solving skills, with the ability to identify patterns and emerging needs. Experience engaging with customers or stakeholders to understand complex needs and challenges. The ability to translate insight into practical changes to products, services or customer experiences. Strong communication and facilitation skills. Experience working collaboratively across multidisciplinary teams. Excellent written and verbal communication skills. A customer-centred mindset and the ability to represent different customer perspectives. The ability to work effectively in a complex and evolving environment. Experience in service design, product development, the GB energy sector, local government, energy networks or the wider net-zero transition would be desirable. What success looks like You will help ensure that customer insight is acted upon, not simply collected . Success will mean: Customer insight is captured, understood and accessible across RESP. Emerging needs, themes and risks are identified early. Customer evidence directly influences the development of the RESP tool and customer journeys . Product and Service Design teams have a clear understanding of customer needs. External feedback leads to tangible improvements and informed decisions. Customers can see a clear connection between what they tell RESP and what RESP develops. Ultimately, you will help create the connection between what customers tell us and what RESP builds , helping organisations make better, earlier and more confident decisions about their future energy needs and infrastructure. Contract and working arrangements This is a 6-month rolling opportunity , reflecting the delivery phase of the RESP service design programme. The role is predominantly remote , with approximately two days per month spent in person with colleagues and stakeholders. Locations are likely to include Cardiff, Bristol, London, Warwick or Birmingham . Locations may change depending on programme and business needs, so you will need to be flexible and comfortable travelling across Great Britain when required . All reasonable business travel costs will be covered by NESO. We welcome full-time and part-time applicants and are committed to flexible working arrangements. Our commitment to inclusion At NESO, we believe potential comes in many forms. You do not need to meet every requirement to apply, and we welcome people with diverse experiences and backgrounds. We are committed to a fair and inclusive recruitment process where everyone has the opportunity to demonstrate their talents and help us build a workforce that represents the communities we serve.

Service Design Insights Analyst - Regional Energy Strategic Planning (RESP) Turn customer insight into what RESP builds The National Energy System Operator (NESO) is helping to lead Great Britain's transition to a cleaner, more sustainable energy future. As part of this, NESO has been given the role of Regional Energy Strategic Planner (RESP) . RESP will support the coordinated development of the energy system and enable long-term investment to be made with greater confidence and ahead of need. RESP takes a whole-system, place-based approach , helping organisations understand how future energy demand and generation could affect their areas and what infrastructure may be needed to support that change. We are looking for a Service Design Insights Analyst to join our Service Design team and ensure that the voice of the customer directly influences the development of RESP. The opportunity A significant amount of customer and service design work is already underway. Customer groups have been defined, needs have been mapped, user journeys are developing and the programme is now moving into delivery. Your role will be to gather, understand and translate customer insight into practical improvements to the RESP product and customer experience . You will work with customers including local authorities, energy networks, governments and wider stakeholders , gathering insight through forums, external engagement, workshops, research and feedback. The key is not simply collecting insight - it is ensuring that what customers tell us influences what RESP builds . What you'll do Gather and manage customer insight from forums, external engagement, workshops, research and feedback channels. Analyse and synthesise qualitative and quantitative evidence into clear customer needs, pain points, opportunities and outcomes . Maintain a trusted, accessible view of customer insight across RESP, ensuring evidence is current and traceable. Identify common themes, emerging trends and gaps to support prioritisation and service improvements. Work with the Service Design team to develop and maintain customer journeys, user needs and service blueprints . Translate customer insight into practical recommendations for the RESP tool , working with product and workstream teams to influence requirements, features and improvements. Design and facilitate insight-gathering, triage and prioritisation workshops. Track feedback through to outcomes, ensuring there is a clear link between what customers tell us, what we learn and what RESP changes . Produce clear reports, dashboards and recommendations that communicate customer needs and their implications for RESP. About you We're looking for someone who can confidently move between customer insight, service design and product development . You'll bring: Experience gathering, analysing and synthesising customer or stakeholder insight. Experience turning qualitative or quantitative evidence into clear needs, themes and actionable recommendations. Strong analytical and problem-solving skills, with the ability to identify patterns and emerging needs. Experience engaging with customers or stakeholders to understand complex needs and challenges. The ability to translate insight into practical changes to products, services or customer experiences. Strong communication and facilitation skills. Experience working collaboratively across multidisciplinary teams. Excellent written and verbal communication skills. A customer-centred mindset and the ability to represent different customer perspectives. The ability to work effectively in a complex and evolving environment. Experience in service design, product development, the GB energy sector, local government, energy networks or the wider net-zero transition would be desirable. What success looks like You will help ensure that customer insight is acted upon, not simply collected . Success will mean: Customer insight is captured, understood and accessible across RESP. Emerging needs, themes and risks are identified early. Customer evidence directly influences the development of the RESP tool and customer journeys . Product and Service Design teams have a clear understanding of customer needs. External feedback leads to tangible improvements and informed decisions. Customers can see a clear connection between what they tell RESP and what RESP develops. Ultimately, you will help create the connection between what customers tell us and what RESP builds , helping organisations make better, earlier and more confident decisions about their future energy needs and infrastructure. Contract and working arrangements This is a 6-month rolling opportunity , reflecting the delivery phase of the RESP service design programme. The role is predominantly remote , with approximately two days per month spent in person with colleagues and stakeholders. Locations are likely to include Cardiff, Bristol, London, Warwick or Birmingham . Locations may change depending on programme and business needs, so you will need to be flexible and comfortable travelling across Great Britain when required . All reasonable business travel costs will be covered by NESO. We welcome Full time and part time applicants and are committed to flexible working arrangements. Our commitment to inclusion At NESO, we believe potential comes in many forms. You do not need to meet every requirement to apply, and we welcome people with diverse experiences and backgrounds. We are committed to a fair and inclusive recruitment process where everyone has the opportunity to demonstrate their talents and help us build a workforce that represents the communities we serve.