Customer Service Administrator

Barker Ross are currently recruiting for a Customer Service Administrator to join a growing team in a COPACK company based in the Coalville (LE67) area.

The working hours for the Warehouse Admin position is Monday to Friday 07:00 till 15:00.
The pay rate for this role is 14.00

Job Duties:

Creating and communicating of all Customer reports and monitoring systems
Resolving customer queries, providing PODs, and interrogating system discrepancies
Liaising with Stock Team to resolve system issues
Gathering data and reporting site financials on daily and weekly basis
Compiling data for Customer Account Manager in preparation for reviews
Maintaining and tracking empty pallet movements for all customers
Build and maintain strong relationships with internal and external stakeholders
Cover for Customer Services Manager
Liaise with company management to support and implement growth strategies
Other duties as reasonably required

The ideal candidate will have:

Considerable experience working in a customer facing environment
Passion for delivery of excellent customer service within an ever growing business
Fantastic written and verbal communications, be able to adapt the communication style to meet different situations and personalities
Ability to use and interrogate WMS systems
Excellent analytical and problem-solving skills, Excel at Intermediate or above.
Ability to work using own initiative and ability to manage own workload
Drive, determination and a track record in delivering service
Ability to solve problems methodically and actively seek resolutions
Excellent attention to detail and accuracy skills
Organised, clean and tidy approach to work

Additional Benefits:

Weekly pay
Onsite canteen
Immediate start
Ongoing role
Access to further training
Onsite car park
Free tea and coffee

How to Apply for the Customer Service Administrator position: In the first instance please forward your CV. For more information or to fast track your application today call (phone number removed). All successful candidates will be contacted within 14 days of us receiving your CV.

From the background of: Warehouse, Warehouse Operatives, Industrial, Food production, Manufacturer, Factory, Driving, Line Manager, Picking, Packing, Forklift, Order Picker, Order Packing, Production Operative, Assembly Operatives, Supervisory, Cleaner, Machine Operatives, FLT Drivers. Do you live in Leicester, Whetstone, Enderby, Lutterworth, Coalville, Braunstone, Wigston, and Leicestershire

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.