87 jobs found

FindCore are thrilled to be assisting a fast-growing customer support business with the recruitment of a Customer Care Representative . Permanent position. This is a fully office-based role in Altrincham . Monday - Friday, Permanent. This is a volume telephone role supporting predominantly older customers process applications. The right person will be confident on the phone, comfortable working at pace and, above all, patient, compassionate and genuinely good with people. Salary Negotiable + Future bonus structure of up to £2,000 + overtime opportunities Additional overtime is available, including enhanced rates for Saturdays (don't need to work any overtime, it's just an option) Key Responsibilities Handle a high volume of inbound and outbound customer calls each day. Speak with new enquiries and understand each customer's individual circumstances. Explain the company's service clearly, patiently and professionally. Support older customers who may need additional reassurance or time on the telephone. Qualify enquiries and book appointments with the Claims Team. Maintain contact with existing customers throughout their journey. Keep customer information and CRM records accurate and up to date. Deliver excellent service without using a hard-sell approach. Skills & Experience Previous experience in a telephone-based customer service, call handling, contact centre or similar role is preferred Naturally warm, patient and empathetic communication style. Confident speaking with older customers and people who may require additional support. Strong telephone manner with the ability to explain information clearly and simply. Able to build trust and rapport quickly. Previous experience within insurance, financial services, healthcare or another customer-focused environment would be advantageous but is not essential. What's on Offer Genuine progression opportunities as the company grows. Overtime available Opportunity to join a business experiencing significant growth and increasing customer demand. Rewarding role where the service provided can make a genuine difference to customers and their families. The company is looking for people who can combine high performance with genuine compassion and excellent customer care. For further information on this opportunity, please apply via the link.

Industrial Disease Claims Handler Location: Leeds / Bradford / Manchester - Hybrid Circa £38,750 Basic + Bonus & Excellent Benefits Package IPS Group is working with a leading global professional services organisation to recruit several experienced Industrial Disease Claims Handlers to join their expanding Claims Management Team. This is a great opportunity for someone looking to develop within a specialist environment handling complex, high-value claims. The Role / Team: You'll manage your own caseload of complex industrial disease claims, taking ownership from start to finish. This includes policy investigations, liability assessments, and identifying recovery opportunities, with a proactive approach to reducing litigation and driving efficient outcomes. You'll be joining an established and supportive team of experienced claims professionals, working collaboratively on shared goals while building deeper technical expertise. The environment is focused on quality, accuracy, and continuous development within a growing claims function. Required Skills & Experience: We're keen to speak with individuals with a strong background in EL/PL claims, ideally with exposure to industrial disease work and a good understanding of legal processes and terminology. You should be confident in communicating with a range of stakeholders and demonstrate strong organisation and decision-making skills. Candidates from both insurance and legal backgrounds will be considered, including claimant and defendant experience. What's in it for you: You'll receive a competitive salary, hybrid working, and a strong benefits package including private medical cover, 24/7 virtual GP access, performance-related bonus, volunteering days, and comprehensive wellbeing support. This is a strong opportunity for someone looking to step into more complex work or join a collaborative, non-target-driven environment within a respected global organisation.To learn more about this opportunity, apply today or get in touch: /

A fantastic opportunity has arisen for an experienced Motor Claims Handler to join an Insurance Specialist based in Chelmsford. This is an exceptional opportunity to join a reputable organisation who are looking for ambitious, resilient, and talented individuals to join their team. Our client is open to all levels of Motor Claims experience, including TP, PI, and AD. Key Responsibilities: Pro-actively manage all aspects of a claim from notification through to conclusion. Provide an excellent claims handling service, in accordance with company procedures and service standards. Investigate and resolve claims in a professional, timely and pro-active manner. Manage and exceed customer expectations and prioritise work to resolve any disputes that may arise in the settlement of a claim. Manage all aspects of damage sustained to the policyholders' vehicle, where possible via the use of the dedicated network of vehicle repairers. Updating additional Information on existing claims. To continuously drive improvement in the service delivery to clients. Responding to correspondence received from customers, third parties, Insurers and Brokers. Skills & Experience Required: Minimum 2 years' experience of handling technical motor claims from 'cradle to grave' Technical insurance knowledge and understanding of third-party, personal injury or accidental damage A genuine desire to engage in future learning opportunities and continuous professional development Strong customer service, and communication skills both written and verbal A proactive approach and enthusiastic attitude Benefits: A competitive salary 25 days holiday plus bank holidays Pension scheme Payday lunch once a month Free onsite parking Long service awards and bonuses

Claims Handler - Motor (Pre-Litigation) Be the expert. Drive results. Make an impact. Are you an experienced Motor Claims Handler ready to take ownership of your own caseload and make a real difference? We're looking for a confident, detail-driven professional to manage pre-litigated motor claims (up to £25,000 reserve) from inception through to settlement. If you thrive in a fast-paced environment, enjoy negotiating strong outcomes, and want to mentor and support others along the way - this could be your next move. The Role As a Motor Claims Handler, you'll manage a varied caseload of pre-litigated motor claims, including personal injury, from inception to settlement. Ensuring every case is handled efficiently, professionally, and with exceptional service standards. You'll play a key role in delivering results - not just for clients, but for the wider team. Why Join Us? Take ownership of your own caseload Develop your technical expertise Play a key mentoring role within the team Work in a supportive, collaborative environment Be part of a business that values productivity and service excellence Key Responsibilities What You'll Be Doing Managing a caseload of pre-litigated motor claims (including PI) from inception to settlement Handling claims within and outside the MOJ Portal (Stages 1 & 2) Working within the predictive costs regime Negotiating settlements to achieve strong commercial outcomes Ensuring accurate data input and file maintenance Communicating clearly and confidently with clients Supporting colleagues to maintain consistently high service levels Acting as a technical referral point for team members Mentoring and supporting new starters Conducting file audits where required Skills, Knowledge & Expertise ? What We're Looking For You'll ideally bring: Experience handling motor PI claims under the predictive costs regime Strong knowledge of the MOJ Portal (Stages 1 & 2) Solid pre-litigation experience Experience handling claims outside the MOJ and predictive cost regime Previous mentoring experience (desirable) Strong working knowledge of Microsoft Word, Excel, and email Excellent attention to detail Confident negotiation skills Outstanding communication skills Strong organisational abilities A collaborative mindset and willingness to support others If you're ready to take the driver's seat in your claims career and be recognised for your expertise and leadership, we'd love to hear from you. Apply now and accelerate your future. Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Keoghs are seeking a Claims Handler (CH3) to join their Liverpool team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £30,000. The handler will manage the claim from inception to settlement pre litigation. Key Accountabilities To proactively manage a caseload of PL/EL claims up to and including reserve limits of £30,000 to conclusion Maintain accurate data on relevant case management system Comply with set client SLA's To attend client review meetings and assist with client project work where applicable Undertake appropriate additional tasks provided by the team leader Ensure quality service standards and productivity levels are maintained to a high standard Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks Allocate new claims as and when required Carry out supervisory tasks appropriate to level and as per management instructions Experience, Skills and Qualifications Minimum 2 years claims handling experience Experience dealing with quantum up to 25k Experience in the evaluation, negotiation and settlement of Public/Employers' Liability Claims Flexible approach to work Supervisory experience is desirable Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

Role: Senior Claims Handler Location: Bristol (BS32) Hybrid Working: 2 days office 3 days home Hours: Monday-Friday 09:00am-17:00pm Salary: Up to £35,000 DOE+ bonus + great benefits This is an exciting opportunity for an experienced Senior Claims Handler to join my client, as their claims team is growing. Working as part of a team of 8 the role is hybrid working based in Bristol. Do you have experience working in Insurance Claims? Ideally looking after legal expenses Have you worked within Personal Injury, Employment, Property or Consumer insurance claims? Are you highly organised, detail-focused and do you enjoy managing cases from start to finish? You'll be responsible for managing legal expenses insurance claims from initial assessment through to conclusion, ensuring customers receive an exceptional service while maintaining compliance with regulatory requirements, policy terms, and internal procedures. You'll work closely with clients, solicitors, insurers, brokers, and corporate partners, playing a key role in delivering a high-quality claims service and supporting the continued success of our Legal Services operation. Do you have excellent communication skills, a professional telephone manner and the ability to manage competing priorities within a fast-paced environment. The Role as a Senior Claims Handler You will be responsible for managing claims from initial notification through to conclusion, ensuring all claims are handled efficiently, accurately and in line with regulatory and company requirements. As well as Provide guidance and support to Claim Handlers where necessary to assist in the smooth running of the department. Working closely with the team, customers, solicitors and key stakeholders, you'll play a vital role in delivering an outstanding claims experience while protecting both client and business interests. Key Responsibilities of the Senior Claims Handler Review and assess legal expenses insurance claims to ensure they meet policy criteria. Refer eligible claims to panel solicitors in accordance with policy terms. Agreeing the appointment of solicitors and authorising initial indemnity limits. Decline claims where policy conditions are not met. Manage customer expectations throughout the claims journey, providing clear guidance on processes and timescales. Review client documentation and identify any additional information required to progress claim assessments. Maintain technical knowledge by taking ownership of continual professional development. Provide accurate policy guidance and support to clients, colleagues, corporate partners and solicitors. Build and maintain strong working relationships with the team, clients, panel solicitors and corporate partners. Ensure authorised costs and claim accruals are updated accurately to reflect risk exposure. Manage billing processes across legal expenses insurance products, including reconciliation of data and timely payment processing. Review invoices received and challenge costs where appropriate. Ensure all activities are completed in line with internal procedures, company policies and regulatory requirements. About You Previous experience within legal expenses insurance products for home or motor insurance would be advantageous, but is not essential, as full training will be provided. Do you have: Strong organisational skills and the ability to manage your own workload with minimal supervision. Excellent written and verbal communication skills. A professional and confident telephone manner. Good IT skills, including Microsoft Office applications. An understanding of Data Protection regulations and general compliance requirements. The ability to work effectively as part of a team whilst also using your own initiative. Experience working to deadlines within a regulated environment. Commercial awareness and sound decision-making skills. A minimum of 6 months' experience within a regulated claims environment is desirable. The role offers a great salary and company bonus scheme + Hybrid working (2 days office / 3 days home) Share Scheme Car Scheme 25 Days Holiday plus Bank Holidays Pension Scheme Life Insurance Retail Discount Portal offering savings with thousands of retailers Please follow the link for this Senior Claims Handler role based in Bristol . Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

Job Title: Senior Claims Handler Location: Liverpool Salary: £31,831 Plus up to £2,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week click apply for full job details

Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insurers process Claims. Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post. Roles & Responsibilities: Lead and line-manage a team of Claims Handlers (4 to 5) Drive performance across quality, productivity, and customer satisfaction Manage workflow allocation and team capacity Review claims quality and coach team members to improve Maintain oversight of the claims portfolio and escalate risks early Personally handle a small portfolio of claims to stay technically sharp Person Specification: 3+ years of claims experience Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manager or Claims Team Lead Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Experience leading, mentoring, or coaching others is a plus This is a full time Permanent position offering an annual salary of up to 55,000 + 15% + Equity as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Advancing People are recruiting for a permanent remote working Claims Handler to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. You MUST be APA or CIP Qualified to be considered for this role You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims Handler you will be responsible managing claims end to end, from first notification of loss through to settlement. This role is ideal for either an experienced Claims Handler who wants to build their career at a company that rewards performance, not tenure or someone with 6+ months of claims experience who is hungry to learn and grow fast. The Role: Handle claims end to end: from first notification of loss through to settlement Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience. Review documentation, verify coverage, and assess liability accurately Set appropriate reserves and manage claims within your authority Identify potential fraud indicators and escalate appropriately. Maintain accurate and thorough claims records for audit and compliance. Contribute to continuous improvement by flagging process inefficiencies. The Person: 6+ months of claims experience APA or CIP Qualified - Essential Experience Previously worked as a Claims Handler, Claims Executive or similar job title. Experience with personal lines insurance, ideally: Pet, Travel, Gadget, Auto or Property. Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Startup or high-growth company experience is a plus This is a rare full time Permanent position offering an annual salary of up to 35,000 + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Advancing People are recruiting for a permanent remote working Claims Handler to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. You MUST be APA or CIP Qualified to be considered for this role You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims Handler you will be responsible managing claims end to end, from first notification of loss through to settlement. This role is ideal for either an experienced Claims Handler who wants to build their career at a company that rewards performance, not tenure or someone with 6+ months of claims experience who is hungry to learn and grow fast. The Role: Handle claims end to end: from first notification of loss through to settlement Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience. Review documentation, verify coverage, and assess liability accurately Set appropriate reserves and manage claims within your authority Identify potential fraud indicators and escalate appropriately. Maintain accurate and thorough claims records for audit and compliance. Contribute to continuous improvement by flagging process inefficiencies. The Person: 6+ months of claims experience APA or CIP Qualified - Essential Experience Previously worked as a Claims Handler, Claims Executive or similar job title. Experience with personal lines insurance, ideally: Pet, Travel, Gadget, Auto or Property. Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Startup or high-growth company experience is a plus This is a rare full time Permanent position offering an annual salary of up to 35,000 + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Advancing People are recruiting for a permanent remote working Claims Handler to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. You MUST be APA or CIP Qualified to be considered for this role You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims Handler you will be responsible managing claims end to end, from first notification of loss through to settlement. This role is ideal for either an experienced Claims Handler who wants to build their career at a company that rewards performance, not tenure or someone with 6+ months of claims experience who is hungry to learn and grow fast. The Role: Handle claims end to end: from first notification of loss through to settlement Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience. Review documentation, verify coverage, and assess liability accurately Set appropriate reserves and manage claims within your authority Identify potential fraud indicators and escalate appropriately. Maintain accurate and thorough claims records for audit and compliance. Contribute to continuous improvement by flagging process inefficiencies. The Person: 6+ months of claims experience APA or CIP Qualified - Essential Experience Previously worked as a Claims Handler, Claims Executive or similar job title. Experience with personal lines insurance, ideally: Pet, Travel, Gadget, Auto or Property. Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Startup or high-growth company experience is a plus This is a rare full time Permanent position offering an annual salary of up to 35,000 + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Advancing People are recruiting for a permanent remote working Claims Handler to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. You MUST be APA or CIP Qualified to be considered for this role You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims Handler you will be responsible managing claims end to end, from first notification of loss through to settlement. This role is ideal for either an experienced Claims Handler who wants to build their career at a company that rewards performance, not tenure or someone with 6+ months of claims experience who is hungry to learn and grow fast. The Role: Handle claims end to end: from first notification of loss through to settlement Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience. Review documentation, verify coverage, and assess liability accurately Set appropriate reserves and manage claims within your authority Identify potential fraud indicators and escalate appropriately. Maintain accurate and thorough claims records for audit and compliance. Contribute to continuous improvement by flagging process inefficiencies. The Person: 6+ months of claims experience APA or CIP Qualified - Essential Experience Previously worked as a Claims Handler, Claims Executive or similar job title. Experience with personal lines insurance, ideally: Pet, Travel, Gadget, Auto or Property. Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Startup or high-growth company experience is a plus This is a rare full time Permanent position offering an annual salary of up to 35,000 + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Advancing People are recruiting for a permanent remote working Claims Handler to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. You MUST be APA or CIP Qualified to be considered for this role You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims Handler you will be responsible managing claims end to end, from first notification of loss through to settlement. This role is ideal for either an experienced Claims Handler who wants to build their career at a company that rewards performance, not tenure or someone with 6+ months of claims experience who is hungry to learn and grow fast. The Role: Handle claims end to end: from first notification of loss through to settlement Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience. Review documentation, verify coverage, and assess liability accurately Set appropriate reserves and manage claims within your authority Identify potential fraud indicators and escalate appropriately. Maintain accurate and thorough claims records for audit and compliance. Contribute to continuous improvement by flagging process inefficiencies. The Person: 6+ months of claims experience APA or CIP Qualified - Essential Experience Previously worked as a Claims Handler, Claims Executive or similar job title. Experience with personal lines insurance, ideally: Pet, Travel, Gadget, Auto or Property. Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Startup or high-growth company experience is a plus This is a rare full time Permanent position offering an annual salary of up to 35,000 + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Job Title: Motor Claims Handler Location: Sevenoaks with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.

Would you make a fantastic Claims HandlerAre you looking for a fast paced role dealing with multiple customers , managing claims cases and dealing with information on the phone and on emails Are you looking for a role where you could develop your claims handling skills while demonstrating your customer service , proactive work ethic and professional approach Kingscroft have been asked to recruit for a Claims Handler to work for a well-established and successful claims handling business. The role will be working in a specialist claims handling team looking after a product category of customer claims. As the successful candidate you will be fully trained and your skills developed on claims handling workflow and insurance practices. Our client is looking for communication , drive and attitude and can develop the rest. Your duties will involve: Working in a sector specialist call handling team dealing with insurance claims Receiving incoming calls and recording all the relevant information on the insurance claim Managing multiple claims at different stages of completion Exploring the scope of the claim fully with the policy holder Completing all administration and follow up actions to close outstanding claims Developing your knowledge in a specialist sector up to being able to fully validate claims This is an ideal opportunity to play a key role for a successful and expanding business. You will receive a good basic salary and have the chance to expand your earnings through delivering quality and quick turnaround on customers claims. Basic is 24K - 26K with an OTE of 26-30K with successful Claims Handlers earning in excess of 35K ! The company operates a hybrid working policy. Please apply today for a confidential conversation about the role and opportunity. By applying to this role, you will register as a candidate with Kingscroft Professional Resources. Our Privacy Policy explains how we will use your information. Candidates must be prepared to complete a basic financial assessment as part of the vetting process.

Advancing People are recruiting for a permanent remote working Claims Handler to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. You MUST be APA or CIP Qualified to be considered for this role You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims Handler you will be responsible managing claims end to end, from first notification of loss through to settlement. This role is ideal for either an experienced Claims Handler who wants to build their career at a company that rewards performance, not tenure or someone with 6+ months of claims experience who is hungry to learn and grow fast. The Role: Handle claims end to end: from first notification of loss through to settlement Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience. Review documentation, verify coverage, and assess liability accurately Set appropriate reserves and manage claims within your authority Identify potential fraud indicators and escalate appropriately. Maintain accurate and thorough claims records for audit and compliance. Contribute to continuous improvement by flagging process inefficiencies. The Person: 6+ months of claims experience APA or CIP Qualified - Essential Experience Previously worked as a Claims Handler, Claims Executive or similar job title. Experience with personal lines insurance, ideally: Pet, Travel, Gadget, Auto or Property. Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Startup or high-growth company experience is a plus This is a rare full time Permanent position offering an annual salary of up to 35,000 + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Advancing People are recruiting for a permanent remote working Claims Handler to join a rapidly expanding VC Backed Tech company who are using AI to help insurers process Claims. You MUST be APA or CIP Qualified to be considered for this role You can live anywhere within the UK. Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims Handler you will be responsible managing claims end to end, from first notification of loss through to settlement. This role is ideal for either an experienced Claims Handler who wants to build their career at a company that rewards performance, not tenure or someone with 6+ months of claims experience who is hungry to learn and grow fast. The Role: Handle claims end to end: from first notification of loss through to settlement Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience. Review documentation, verify coverage, and assess liability accurately Set appropriate reserves and manage claims within your authority Identify potential fraud indicators and escalate appropriately. Maintain accurate and thorough claims records for audit and compliance. Contribute to continuous improvement by flagging process inefficiencies. The Person: 6+ months of claims experience APA or CIP Qualified - Essential Experience Previously worked as a Claims Handler, Claims Executive or similar job title. Experience with personal lines insurance, ideally: Pet, Travel, Gadget, Auto or Property. Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Startup or high-growth company experience is a plus This is a rare full time Permanent position offering an annual salary of up to 35,000 + 15% Bonus + Equity , as well as very attractive company benefits. The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Job Title: Motor Claims Handler Location: Liverpool with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.

Claims Assistant Huddersfield Full-Time Permanent Start Your Career in Personal Injury Law Harkaye Core Talent is delighted to be working on behalf of a well-established and growing claimant law firm to recruit a Claims Assistant . This is an excellent opportunity for someone looking to build a long-term career within the legal sector. Whether you're a recent law graduate or have previous customer service experience and an interest in personal injury law, this role offers structured training, ongoing support and genuine opportunities for career progression. As the first point of contact for new clients, you'll play a key role in helping individuals begin their personal injury claim, delivering an empathetic and professional service from the very first conversation. The Opportunity As a Claims Assistant, you will: Be the first point of contact for prospective clients making personal injury enquiries. Handle inbound and outbound telephone calls. Gather key information and accurately record details on the case management system. Assess the viability of new claims. Ensure claims are progressed through the correct legal process. Deliver outstanding customer service with empathy and professionalism. Support the wider legal team with administrative and case-related tasks where required. What We're Looking For You'll ideally have: Excellent communication and interpersonal skills. A confident and professional telephone manner. Strong attention to detail and organisational skills. The ability to thrive in a busy, fast-paced environment. GCSE Maths and English (or equivalent). Previous experience in a customer-facing or telephone-based role. Experience within personal injury or legal services would be advantageous but is not essential. A Law degree, LPC, SQE or equivalent legal qualification is desirable. Why Apply? This is a fantastic opportunity to join a supportive and ambitious legal team that genuinely invests in the development of its people. You'll receive hands-on training, work alongside experienced legal professionals and have the opportunity to develop a long-term career within claimant personal injury law. If you're looking for your next step in the legal sector and would like to hear more, we'd love to speak with you.