MGA Operations Manager - Insurance Location: London (Hybrid, 2 days in office) Contract: Fixed Term Contract (12 months) Salary: Circa £90,000 + DOE A specialist underwriting MGA is seeking an experienced MGA Operations Manager to take ownership of all operational aspects of the business on a Fixed Term Contract basis. This is an urgent requirement with an immediate start preferred. The Role This is a hands-on operations leadership role covering binders, governance, claims, bordereaux, finance, and underwriting support functions across a specialist MGA book. You will have genuine scope to shape and improve how the operation runs. Key Responsibilities Binder management: audits, adherence to terms, performance reporting, profit commission, renewals and mid-term adjustments, binder broker liaison Governance: product oversight, sanctions checking, internal audit (incl. 2nd line assurance), tax, peer review, underwriting authority level management Claims: loss funds, payments, fee payments and recoveries, SLA monitoring Bordereaux: production accuracy, disbursement and recuperation of funds, reconciliation of cumulative bordereaux Finance: aged debt, unallocated cash and query management Underwriting support: data entry accuracy, exception reporting, control monitoring (policy issuance, contract certainty), profit commission review, chairing team meetings Technology: managing 3rd party supplier relationships, system testing and validation, change management Candidate Requirements Proven MGA, coverholder, or delegated authority operations experience (specialty/niche lines background welcome) Strong understanding of bordereaux, binder management, and insurance governance/compliance Comfortable managing multiple concurrent processes and stakeholders Self-starter mentality, able to work autonomously as the role evolves Available immediately or on short notice Package £90,000+ base salary, dependent on experience Immediate start required
Aug 19, 2026
MGA Operations Manager - Insurance Location: London (Hybrid, 2 days in office) Contract: Fixed Term Contract (12 months) Salary: Circa £90,000 + DOE A specialist underwriting MGA is seeking an experienced MGA Operations Manager to take ownership of all operational aspects of the business on a Fixed Term Contract basis. This is an urgent requirement with an immediate start preferred. The Role This is a hands-on operations leadership role covering binders, governance, claims, bordereaux, finance, and underwriting support functions across a specialist MGA book. You will have genuine scope to shape and improve how the operation runs. Key Responsibilities Binder management: audits, adherence to terms, performance reporting, profit commission, renewals and mid-term adjustments, binder broker liaison Governance: product oversight, sanctions checking, internal audit (incl. 2nd line assurance), tax, peer review, underwriting authority level management Claims: loss funds, payments, fee payments and recoveries, SLA monitoring Bordereaux: production accuracy, disbursement and recuperation of funds, reconciliation of cumulative bordereaux Finance: aged debt, unallocated cash and query management Underwriting support: data entry accuracy, exception reporting, control monitoring (policy issuance, contract certainty), profit commission review, chairing team meetings Technology: managing 3rd party supplier relationships, system testing and validation, change management Candidate Requirements Proven MGA, coverholder, or delegated authority operations experience (specialty/niche lines background welcome) Strong understanding of bordereaux, binder management, and insurance governance/compliance Comfortable managing multiple concurrent processes and stakeholders Self-starter mentality, able to work autonomously as the role evolves Available immediately or on short notice Package £90,000+ base salary, dependent on experience Immediate start required
Higher Clearance Administrator Location: Hybrid 1-2 onsite in Telford Inside IR35 Rate: £160.00 - £190.00 Clearance : SC Eligable About the Role We're looking for a highly organised and detail-oriented Higher Clearance Administrator to join a busy Security team supporting the management of security clearance activities across a large and complex organisation. This role plays a critical part in ensuring Higher Clearance applications, renewals, transfers, and sharing arrangements are processed accurately and efficiently, helping to provide suitably cleared resources for key business programmes and customer engagements. Working closely with applicants, line managers, internal stakeholders, and external vetting teams, you'll be responsible for coordinating clearance activities, maintaining accurate records, and providing outstanding administrative support throughout the clearance life cycle. Key Responsibilities Manage the administration of Higher Clearance applications, renewals, transfers, and sharing requests. Support applicants and line managers with the completion of clearance applications. Respond to clearance-related queries from internal and external stakeholders. Maintain accurate records and data within internal systems and tooling. Monitor and report on clearance approval timescales and performance statistics. Liaise with applicants, stakeholders, and external vetting teams throughout the clearance process. Attend regular progress meetings and provide updates on clearance activities. Support internal and external audits relating to personnel security clearance status. Identify opportunities to improve processes and enhance operational efficiency. Skills & Experience Essential Strong administrative and organisational skills. Excellent attention to detail and accuracy. Strong verbal and written communication skills. Ability to manage multiple tasks and priorities simultaneously. Experience maintaining confidential and sensitive information. Proactive approach to problem-solving and process improvement. Strong stakeholder management and customer service skills. Ability to work effectively both independently and as part of a team. Desirable Experience working within security, vetting, compliance, or governance environments. Knowledge of Higher Clearance or government vetting processes. Experience working within government or a related environment. Experience maintaining management information, reporting, and audit records If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 19, 2026
Contractor
Higher Clearance Administrator Location: Hybrid 1-2 onsite in Telford Inside IR35 Rate: £160.00 - £190.00 Clearance : SC Eligable About the Role We're looking for a highly organised and detail-oriented Higher Clearance Administrator to join a busy Security team supporting the management of security clearance activities across a large and complex organisation. This role plays a critical part in ensuring Higher Clearance applications, renewals, transfers, and sharing arrangements are processed accurately and efficiently, helping to provide suitably cleared resources for key business programmes and customer engagements. Working closely with applicants, line managers, internal stakeholders, and external vetting teams, you'll be responsible for coordinating clearance activities, maintaining accurate records, and providing outstanding administrative support throughout the clearance life cycle. Key Responsibilities Manage the administration of Higher Clearance applications, renewals, transfers, and sharing requests. Support applicants and line managers with the completion of clearance applications. Respond to clearance-related queries from internal and external stakeholders. Maintain accurate records and data within internal systems and tooling. Monitor and report on clearance approval timescales and performance statistics. Liaise with applicants, stakeholders, and external vetting teams throughout the clearance process. Attend regular progress meetings and provide updates on clearance activities. Support internal and external audits relating to personnel security clearance status. Identify opportunities to improve processes and enhance operational efficiency. Skills & Experience Essential Strong administrative and organisational skills. Excellent attention to detail and accuracy. Strong verbal and written communication skills. Ability to manage multiple tasks and priorities simultaneously. Experience maintaining confidential and sensitive information. Proactive approach to problem-solving and process improvement. Strong stakeholder management and customer service skills. Ability to work effectively both independently and as part of a team. Desirable Experience working within security, vetting, compliance, or governance environments. Knowledge of Higher Clearance or government vetting processes. Experience working within government or a related environment. Experience maintaining management information, reporting, and audit records If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
We are delighted to be partnering with an impressive business in Manchester who are looking to recruit a Senior HR Manager to join their team. This role would suit a generalist HR professional who enjoys being operational as well as strategic, is able to navigate the ever changing HR landscape in a fast growing business whilst managing a small yet effective team. Must be passionate about employee engagement and wellbeing and enjoy building relationships at all levels. Location: Hybrid working, 3 days Manchester office Salary: Up to £70k per annum Benefits : Excellent Overview of role and key responsibilities Support senior leaders across the business, coaching, guiding and improving leadership capability Organisational design, succession planning and workforce planning Leading projects Overseeing HR operations including policies, processes, systems and technology Identify opportunities to improve Ensure compliance, governance and best practice are embedded across the business Manage an ER caseload (escalated issues) Give legally sound advice and guidance to managers on employment law Supporting Managers with performance management reviews including objective setting Work closely with L&D for development opportunities across the business, succession planning and internal career development initiative and training Drive the engagement and values proposition through the business focusing on employee experience, employee wellbeing and inclusion Own HR metrics and data, reporting and dashboards for key monitoring and to inform business decisions Skills and experience This role would suit someone who has strong experience of operating at a Senior HR Manager/BP level previously ideally within a dynamic or fast growing business Ideally level 7 CIPD Qualification (or equivalent experience) Able to effectively manage complex ER issues Strong HR generalist - enjoys operational and strategic HR work Management experience Exceptional relationship building skills able to partner and influence senior leaders Experience of delivering organisational change and HR projects Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role
Aug 19, 2026
Full time
We are delighted to be partnering with an impressive business in Manchester who are looking to recruit a Senior HR Manager to join their team. This role would suit a generalist HR professional who enjoys being operational as well as strategic, is able to navigate the ever changing HR landscape in a fast growing business whilst managing a small yet effective team. Must be passionate about employee engagement and wellbeing and enjoy building relationships at all levels. Location: Hybrid working, 3 days Manchester office Salary: Up to £70k per annum Benefits : Excellent Overview of role and key responsibilities Support senior leaders across the business, coaching, guiding and improving leadership capability Organisational design, succession planning and workforce planning Leading projects Overseeing HR operations including policies, processes, systems and technology Identify opportunities to improve Ensure compliance, governance and best practice are embedded across the business Manage an ER caseload (escalated issues) Give legally sound advice and guidance to managers on employment law Supporting Managers with performance management reviews including objective setting Work closely with L&D for development opportunities across the business, succession planning and internal career development initiative and training Drive the engagement and values proposition through the business focusing on employee experience, employee wellbeing and inclusion Own HR metrics and data, reporting and dashboards for key monitoring and to inform business decisions Skills and experience This role would suit someone who has strong experience of operating at a Senior HR Manager/BP level previously ideally within a dynamic or fast growing business Ideally level 7 CIPD Qualification (or equivalent experience) Able to effectively manage complex ER issues Strong HR generalist - enjoys operational and strategic HR work Management experience Exceptional relationship building skills able to partner and influence senior leaders Experience of delivering organisational change and HR projects Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role
The Role The Change Manager is an individual contributor responsible for planning, coordinating, and overseeing the implementation of changes across client environments. This role ensures all changes are delivered in a controlled, compliant, and efficient manner, aligned to financial services regulations and operational best practice. As a hands-on practitioner, you will drive robust change governance, minimise risk, and support business continuity. You will act as a trusted advisor to both internal stakeholders and clients, ensuring transparency, control, and continuous improvement across all change activity. This role is pivotal in enabling Claranet to deliver secure, scalable, and compliant managed services, while maintaining high standards of customer experience and regulatory adherence. Key Responsibilities Lead the end-to-end change management lifecycle (planning, assessment, approval, implementation, and review) Coordinate and facilitate Change Advisory Board (CAB) meetings, ensuring appropriate governance and approvals Assess risks, impacts, and dependencies, prioritising changes based on business and regulatory requirements Ensure all changes are documented, communicated, and delivered in line with ITIL best practices Monitor change outcomes, including success rates, incidents, and post-implementation learnings Maintain a comprehensive view of all changes across client environments Act as an escalation point for change-related issues, ensuring timely resolution Work collaboratively with clients and internal teams to align changes with business needs and risk appetite Drive continuous improvement through process optimisation, automation, and best practice adoption Support incident and problem management by linking changes to root cause analysis and corrective actions Produce governance reporting, dashboards, and insights for stakeholders Ensure change activities meet financial services regulatory requirements (e.g. FCA, PRA, ISO, SOC) Support audits, compliance reviews, and risk assessments with accurate documentation and audit trails Contribute to service improvements, contract changes, and governance initiatives Provide informal mentoring and support to colleagues where required Skills and Attributes Flexible and creative, with the ability to take considered risks Quick to learn and adapt in a fast-paced environment Self-motivated with the ability to work independently under pressure Strong communication and stakeholder management skills Excellent problem-solving and decision-making capability Able to manage conflict in a constructive and professional manner Experience & Knowledge Essential: Proven experience in change management within IT, cloud, or managed services environments Strong understanding of ITIL change management processes Experience coordinating CAB meetings and managing approvals Knowledge of risk assessment, impact analysis, and governance frameworks Experience working within regulated environments (ideally financial services) Strong stakeholder engagement across technical and non-technical audiences Desirable: Experience with automation tools for change management Exposure to hybrid, cloud, and on-premise environments and understanding of incident and problem management processes Familiarity with Windows and Linux environments Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to support your future Private Healthcare: Comprehensive medical cover for peace of mind Discounted Gym Memberships: Supporting your wellbeing and fitness Wellbeing Support: 24/7 access to wellbeing resources and tools Annual Leave: 25 days rising to 27 with service, plus bank holidays and your birthday off Learning & Development: Ongoing opportunities to grow and progress your career What makes us unique is Team Claranet , our internal community supporting causes that matter to our people. We offer paid charity leave, support local initiatives, and run company-wide fundraising events. We are also proud founding members of TC4RE (Technology Community for Racial Equality), helping to build a more inclusive tech industry.
Aug 19, 2026
Full time
The Role The Change Manager is an individual contributor responsible for planning, coordinating, and overseeing the implementation of changes across client environments. This role ensures all changes are delivered in a controlled, compliant, and efficient manner, aligned to financial services regulations and operational best practice. As a hands-on practitioner, you will drive robust change governance, minimise risk, and support business continuity. You will act as a trusted advisor to both internal stakeholders and clients, ensuring transparency, control, and continuous improvement across all change activity. This role is pivotal in enabling Claranet to deliver secure, scalable, and compliant managed services, while maintaining high standards of customer experience and regulatory adherence. Key Responsibilities Lead the end-to-end change management lifecycle (planning, assessment, approval, implementation, and review) Coordinate and facilitate Change Advisory Board (CAB) meetings, ensuring appropriate governance and approvals Assess risks, impacts, and dependencies, prioritising changes based on business and regulatory requirements Ensure all changes are documented, communicated, and delivered in line with ITIL best practices Monitor change outcomes, including success rates, incidents, and post-implementation learnings Maintain a comprehensive view of all changes across client environments Act as an escalation point for change-related issues, ensuring timely resolution Work collaboratively with clients and internal teams to align changes with business needs and risk appetite Drive continuous improvement through process optimisation, automation, and best practice adoption Support incident and problem management by linking changes to root cause analysis and corrective actions Produce governance reporting, dashboards, and insights for stakeholders Ensure change activities meet financial services regulatory requirements (e.g. FCA, PRA, ISO, SOC) Support audits, compliance reviews, and risk assessments with accurate documentation and audit trails Contribute to service improvements, contract changes, and governance initiatives Provide informal mentoring and support to colleagues where required Skills and Attributes Flexible and creative, with the ability to take considered risks Quick to learn and adapt in a fast-paced environment Self-motivated with the ability to work independently under pressure Strong communication and stakeholder management skills Excellent problem-solving and decision-making capability Able to manage conflict in a constructive and professional manner Experience & Knowledge Essential: Proven experience in change management within IT, cloud, or managed services environments Strong understanding of ITIL change management processes Experience coordinating CAB meetings and managing approvals Knowledge of risk assessment, impact analysis, and governance frameworks Experience working within regulated environments (ideally financial services) Strong stakeholder engagement across technical and non-technical audiences Desirable: Experience with automation tools for change management Exposure to hybrid, cloud, and on-premise environments and understanding of incident and problem management processes Familiarity with Windows and Linux environments Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to support your future Private Healthcare: Comprehensive medical cover for peace of mind Discounted Gym Memberships: Supporting your wellbeing and fitness Wellbeing Support: 24/7 access to wellbeing resources and tools Annual Leave: 25 days rising to 27 with service, plus bank holidays and your birthday off Learning & Development: Ongoing opportunities to grow and progress your career What makes us unique is Team Claranet , our internal community supporting causes that matter to our people. We offer paid charity leave, support local initiatives, and run company-wide fundraising events. We are also proud founding members of TC4RE (Technology Community for Racial Equality), helping to build a more inclusive tech industry.
Location: Etqan Global Academy, Doha, Qatar Nord Anglia Education is looking to recruit a Procurement Manager to join Etqan Global Academy in Doha, Qatar. We are looking for someone to lead and manage all procurement activities across the school, ensuring effective, compliant, and value-driven sourcing of goods and services that support operational excellence and high-quality learning environments. The role: We seek an individual to join as a Procurement Manager where your focus will be: Leading the development and execution of the school's procurement strategy aligned with school and regional objectives Developing annual procurement plans in collaboration with the Operations Manager, SLT and Finance Manager Driving value-for-money initiatives through competitive sourcing, benchmarking, and strategic negotiation Leading tendering processes in line with governance standards Negotiating and managing commercial contracts and supplier agreements Ensuring compliance with local regulations, internal financial controls, and Nord Anglia policies Maintaining accurate procurement documentation to support audit and governance requirements Building strong supplier relationships and monitoring performance to minimise operational risk Partnering with internal stakeholders to ensure timely sourcing and delivery of resources and services The Successful Candidate will possess: Bachelor's degree in Business, Supply Chain, Finance, or related discipline Professional procurement qualification (CIPS or equivalent preferred) Minimum 5+ years' experience in procurement, supply chain, or commercial roles Strong negotiation and contract management skills Strong financial acumen and analytical capability Experience working within structured governance and compliance frameworks Understanding of Qatar procurement regulations (preferred) Experience within education, hospitality, or service-based environments (desirable) Please see full job description here. About Us Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
Aug 19, 2026
Full time
Location: Etqan Global Academy, Doha, Qatar Nord Anglia Education is looking to recruit a Procurement Manager to join Etqan Global Academy in Doha, Qatar. We are looking for someone to lead and manage all procurement activities across the school, ensuring effective, compliant, and value-driven sourcing of goods and services that support operational excellence and high-quality learning environments. The role: We seek an individual to join as a Procurement Manager where your focus will be: Leading the development and execution of the school's procurement strategy aligned with school and regional objectives Developing annual procurement plans in collaboration with the Operations Manager, SLT and Finance Manager Driving value-for-money initiatives through competitive sourcing, benchmarking, and strategic negotiation Leading tendering processes in line with governance standards Negotiating and managing commercial contracts and supplier agreements Ensuring compliance with local regulations, internal financial controls, and Nord Anglia policies Maintaining accurate procurement documentation to support audit and governance requirements Building strong supplier relationships and monitoring performance to minimise operational risk Partnering with internal stakeholders to ensure timely sourcing and delivery of resources and services The Successful Candidate will possess: Bachelor's degree in Business, Supply Chain, Finance, or related discipline Professional procurement qualification (CIPS or equivalent preferred) Minimum 5+ years' experience in procurement, supply chain, or commercial roles Strong negotiation and contract management skills Strong financial acumen and analytical capability Experience working within structured governance and compliance frameworks Understanding of Qatar procurement regulations (preferred) Experience within education, hospitality, or service-based environments (desirable) Please see full job description here. About Us Nord Anglia Education is the world's leading international schools organisation. Our 80+ international schools are located in the Americas, Europe, China, Southeast Asia and the Middle East. Together, they educate more than 80,000 students from kindergarten through to the end of secondary education. We are driven by one unifying philosophy: we are ambitious for our students, our people and our family of schools. Our exclusive collaborations with prestigious institutions such as UNICEF, Massachusetts Institute of Technology (MIT), IMG Academy and the world-leading performing arts school Juilliard mean we're at the forefront of educational thinking, while creating life-changing experiences for students. By joining Nord Anglia Education you will become part of a committed and innovative team. As a member of the world's leading premium schools group you will be joining an active network of like-minded people across the world. To Apply On-line applications need to be directly through the Nord Anglia Education careers page and should include a CV. At Nord Anglia Education, we are an equal opportunities employer dedicated to creating a diverse and inclusive workforce. In our schools and offices around the world, we treat all colleagues fairly based on their skills and qualifications, without discrimination. We value individuals from all backgrounds, including those with different abilities and neurodivergent conditions, as well as those who identify with various protected characteristics. Nord Anglia Education is committed to ensuring the highest possible safeguarding standards in our schools and we expect every employee to share this commitment.
hackajob is collaborating with Revolut to connect them with exceptional professionals for this role. About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work . So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk. We're looking for a Business Compliance Manager to ensure we maintain the highest standards of compliance with the FCA Client Assets Sourcebook (CASS). As part of the first line of defence, you'll partner closely with Operations and cross-functional stakeholders to safeguard client money and custody assets, strengthen our control environment, and provide practical guidance on CASS requirements. Up to shape what's next in finance? Let's get in touch. What you'll be doing Designing, developing, and executing robust testing frameworks to ensure compliance with FCA CASS regulations Interpreting and implementing CASS regulations, proactively identifying and mitigating risks, and driving continuous improvements to our governance and control framework Ensuring systems, processes, and controls remain robust, scalable, and compliant while enabling the business to innovate Maintaining and regularly updating our CASS Resolution Pack Coordinating and managing internal and external CASS audits, reviews, and regulatory assessments Monitoring changes to CASS rules and assessing their impact on our processes and controls Ensuring ongoing compliance with CASS 6-8 requirements What you'll need 5+ years of experience in a CASS management role in an investment firm, consultancy, or regulator Solid knowledge of CASS 6-10 An understanding of regulatory requirements applicable to client asset protection and reconciliations The ability to work well under pressure, manage multiple projects simultaneously, and meet tight deadlines Excellent analytical and data interpretation skills A willingness to continuously develop and improve your expertise Nice to have A professional certificate/diploma in compliance or CASS A degree in economics or finance Proficiency in SQL and data analysis to support reconciliation processes and compliance reporting Exposure to regulatory audits and interaction with regulatory bodies Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. • Only apply through official Revolut channels. We don't use any third-party services or platforms for our recruitment. • Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it's a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice
Aug 19, 2026
Full time
hackajob is collaborating with Revolut to connect them with exceptional professionals for this role. About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 75+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work . So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk. We're looking for a Business Compliance Manager to ensure we maintain the highest standards of compliance with the FCA Client Assets Sourcebook (CASS). As part of the first line of defence, you'll partner closely with Operations and cross-functional stakeholders to safeguard client money and custody assets, strengthen our control environment, and provide practical guidance on CASS requirements. Up to shape what's next in finance? Let's get in touch. What you'll be doing Designing, developing, and executing robust testing frameworks to ensure compliance with FCA CASS regulations Interpreting and implementing CASS regulations, proactively identifying and mitigating risks, and driving continuous improvements to our governance and control framework Ensuring systems, processes, and controls remain robust, scalable, and compliant while enabling the business to innovate Maintaining and regularly updating our CASS Resolution Pack Coordinating and managing internal and external CASS audits, reviews, and regulatory assessments Monitoring changes to CASS rules and assessing their impact on our processes and controls Ensuring ongoing compliance with CASS 6-8 requirements What you'll need 5+ years of experience in a CASS management role in an investment firm, consultancy, or regulator Solid knowledge of CASS 6-10 An understanding of regulatory requirements applicable to client asset protection and reconciliations The ability to work well under pressure, manage multiple projects simultaneously, and meet tight deadlines Excellent analytical and data interpretation skills A willingness to continuously develop and improve your expertise Nice to have A professional certificate/diploma in compliance or CASS A degree in economics or finance Proficiency in SQL and data analysis to support reconciliation processes and compliance reporting Exposure to regulatory audits and interaction with regulatory bodies Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team. Important notice for candidates: Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. • Only apply through official Revolut channels. We don't use any third-party services or platforms for our recruitment. • Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with domain. We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it's a scam. Report it immediately. By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice
Essential Roles & Responsibilities Please note this role requires strong Netskope experience, involving migrations/transformations/implementations at Engineering level. Diagnose and resolve complex incidents across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing platforms, ensuring compliance with financial services regulations Implement network configuration changes using approved templates and security baselines, maintaining audit trails Validate device configurations, firmware posture, and compliance with golden standards and sector-specific requirements Support onboarding of new sites/services using Zero-Touch Provisioning (ZTP) and Infrastructure-as-Code pipelines Manage routing policies, QoS, wireless performance tuning, and load balancer configuration updates Collaborate with vendor management teams on escalated transport or device issues, ensuring regulatory requirements are met Contribute to CMDB enrichment through topology validation and asset reconciliation Support automated impact assessments and change risk analysis, with a focus on operational resilience Participate in continuous service improvement (CSI) initiatives, such as monitoring optimisation and capacity analysis Provide technical guidance and mentoring to Level 2 engineers Financial Services & Regulatory Compliance Ensure all network operations adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC) Maintain documentation and audit trails for all changes, incidents, and compliance activities Support risk assessments, compliance reviews, and operational audits as required Integrate regulatory requirements and security controls into network designs and operations Governance & Reporting Maintain accurate incident, request, and change records in ServiceNow Produce and present operational reports, dashboards, and summaries for internal and customer stakeholders, highlighting compliance, risk management, and performance Support governance initiatives including process improvement, risk analysis, and post-implementation reviews Key Skills Advanced routing & switching (BGP/OSPF, ACLs, NAT) SDWAN technologies (e.g. Fortinet, Cisco) Wireless LAN operations and performance tuning Familiarity with F5 or equivalent load-balancing platforms Exposure to automation or scripting (Python, Terraform, Ansible) Strong troubleshooting and analytical skills Experience with network compliance, configuration management, and infrastructure documentation Familiarity with automation frameworks and CI/CD for network configuration (Python, Terraform, Ansible) Behavioural Competencies - Organisational & Behavioural Fit Essential: 4+ years' hands-on experience in network engineering, including advanced support and implementation for regulated/financial environments Strong understanding of network principles, design, operational environments, and compliance requirements Proven experience with complex incident resolution, change management, and performance optimisation Experience with data centre network technologies, cloud and security services (Azure, AWS, Load Balancing, DNS) Effective under pressure; strong written and verbal communication Familiarity with ITSM workflows, SDWAN/VPN concepts, and ServiceNow SASE management (Fortinet / Netskope) Fluent written and spoken English is essential. The role requires the ability to produce audit ready documentation and communicate confidently with senior and executive level stakeholders Highly Desirable: Experience in managed service or telecom environments, especially for financial services clients Hands-on provisioning/troubleshooting with Voice technologies (Avaya, Cisco Call Manager) Relevant certifications (CCNP, Fortinet NSE5/7, Meraki ECMS2, F5) Experience with SolarWinds, Infoblox, Zero-Touch Deployment, automation tools Critical Competencies - General Fit Personal Attributes: Technical leader and mentor, passionate about advanced troubleshooting and optimisation Strong compliance and risk awareness, with attention to regulatory detail Shift & Working Pattern: Standard business hours, with participation in an oncall rota as required Occasional weekend engineering coverage will be required, typically limited to a small number of planned weekends per year, to support business continuity, resilience testing, or disaster recovery activities
Aug 19, 2026
Full time
Essential Roles & Responsibilities Please note this role requires strong Netskope experience, involving migrations/transformations/implementations at Engineering level. Diagnose and resolve complex incidents across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing platforms, ensuring compliance with financial services regulations Implement network configuration changes using approved templates and security baselines, maintaining audit trails Validate device configurations, firmware posture, and compliance with golden standards and sector-specific requirements Support onboarding of new sites/services using Zero-Touch Provisioning (ZTP) and Infrastructure-as-Code pipelines Manage routing policies, QoS, wireless performance tuning, and load balancer configuration updates Collaborate with vendor management teams on escalated transport or device issues, ensuring regulatory requirements are met Contribute to CMDB enrichment through topology validation and asset reconciliation Support automated impact assessments and change risk analysis, with a focus on operational resilience Participate in continuous service improvement (CSI) initiatives, such as monitoring optimisation and capacity analysis Provide technical guidance and mentoring to Level 2 engineers Financial Services & Regulatory Compliance Ensure all network operations adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC) Maintain documentation and audit trails for all changes, incidents, and compliance activities Support risk assessments, compliance reviews, and operational audits as required Integrate regulatory requirements and security controls into network designs and operations Governance & Reporting Maintain accurate incident, request, and change records in ServiceNow Produce and present operational reports, dashboards, and summaries for internal and customer stakeholders, highlighting compliance, risk management, and performance Support governance initiatives including process improvement, risk analysis, and post-implementation reviews Key Skills Advanced routing & switching (BGP/OSPF, ACLs, NAT) SDWAN technologies (e.g. Fortinet, Cisco) Wireless LAN operations and performance tuning Familiarity with F5 or equivalent load-balancing platforms Exposure to automation or scripting (Python, Terraform, Ansible) Strong troubleshooting and analytical skills Experience with network compliance, configuration management, and infrastructure documentation Familiarity with automation frameworks and CI/CD for network configuration (Python, Terraform, Ansible) Behavioural Competencies - Organisational & Behavioural Fit Essential: 4+ years' hands-on experience in network engineering, including advanced support and implementation for regulated/financial environments Strong understanding of network principles, design, operational environments, and compliance requirements Proven experience with complex incident resolution, change management, and performance optimisation Experience with data centre network technologies, cloud and security services (Azure, AWS, Load Balancing, DNS) Effective under pressure; strong written and verbal communication Familiarity with ITSM workflows, SDWAN/VPN concepts, and ServiceNow SASE management (Fortinet / Netskope) Fluent written and spoken English is essential. The role requires the ability to produce audit ready documentation and communicate confidently with senior and executive level stakeholders Highly Desirable: Experience in managed service or telecom environments, especially for financial services clients Hands-on provisioning/troubleshooting with Voice technologies (Avaya, Cisco Call Manager) Relevant certifications (CCNP, Fortinet NSE5/7, Meraki ECMS2, F5) Experience with SolarWinds, Infoblox, Zero-Touch Deployment, automation tools Critical Competencies - General Fit Personal Attributes: Technical leader and mentor, passionate about advanced troubleshooting and optimisation Strong compliance and risk awareness, with attention to regulatory detail Shift & Working Pattern: Standard business hours, with participation in an oncall rota as required Occasional weekend engineering coverage will be required, typically limited to a small number of planned weekends per year, to support business continuity, resilience testing, or disaster recovery activities
Projects & Business Improvement Manager £52,000 - £58,000 per annum dependant on relevant skills and experience. Location - Hybrid working split between the Foundation's office in London and home. We are the Football Foundation - the Premier League, the FA and government's charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. This is a key organisation-wide role supporting the delivery of the Foundation's strategic projects, business improvement initiatives, governance programmes and ESG Roadmap. Acting as a trusted internal partner, you will build strong relationships across the Foundation to understand priorities, identify opportunities for improvement, and provide support where it will have the greatest impact. About the Football Foundation Over the last 25 years, the Foundation has awarded more than 75,000 grants worth more than £1.3 billion to deliver the grassroots facilities that every community across the country needs and deserves. As the biggest sport charity in the country, we're a unique partnership between key football partners with a shared goal - ensuring every community in England has a great place to play. We're incredibly proud of the difference we've made to grassroots sport up and down the country since we started our journey, but we're not slowing down any time soon. What are we looking for? We're looking for an experienced project and business improvement professional with a proven ability to lead complex projects, engage stakeholders and successfully deliver organisational change. You will have strong project management, analytical and influencing skills, with the ability to balance competing priorities, develop robust business cases and provide clear, evidence-based recommendations to senior decision-makers. Working across a varied portfolio of initiatives, you will apply sound judgement and a pragmatic approach to provide the right level of challenge, coordination and project leadership. You will be adaptable, proactive and comfortable operating in a dynamic environment. A recognised project management qualification, such as PRINCE2 or APM PMQ, is desirable but not essential. For full details of the role and requirements, please download our recruitment pack below. What can we offer you? The salary for this role is £52,000 - £58,000 per annum dependant on relevant skills and experience. You will initially be entitled to 25 days annual leave plus bank holidays. The Foundation also offer a generous pension scheme (8% employer contribution), free healthcare provision, a monthly gym subsidy, death in service benefit free match tickets and access to selected events at Wembley. We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that. Equality and Diversity Commitment The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community. Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at The closing date for applications is: Tuesday, 01/09/2026 at midnight. Virtual interviews will be held 7 & 8 September, with in-person interviews held 14 September at Wembley Stadium. Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful. Please note that you must be eligible to work in the UK to apply.
Aug 19, 2026
Full time
Projects & Business Improvement Manager £52,000 - £58,000 per annum dependant on relevant skills and experience. Location - Hybrid working split between the Foundation's office in London and home. We are the Football Foundation - the Premier League, the FA and government's charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. This is a key organisation-wide role supporting the delivery of the Foundation's strategic projects, business improvement initiatives, governance programmes and ESG Roadmap. Acting as a trusted internal partner, you will build strong relationships across the Foundation to understand priorities, identify opportunities for improvement, and provide support where it will have the greatest impact. About the Football Foundation Over the last 25 years, the Foundation has awarded more than 75,000 grants worth more than £1.3 billion to deliver the grassroots facilities that every community across the country needs and deserves. As the biggest sport charity in the country, we're a unique partnership between key football partners with a shared goal - ensuring every community in England has a great place to play. We're incredibly proud of the difference we've made to grassroots sport up and down the country since we started our journey, but we're not slowing down any time soon. What are we looking for? We're looking for an experienced project and business improvement professional with a proven ability to lead complex projects, engage stakeholders and successfully deliver organisational change. You will have strong project management, analytical and influencing skills, with the ability to balance competing priorities, develop robust business cases and provide clear, evidence-based recommendations to senior decision-makers. Working across a varied portfolio of initiatives, you will apply sound judgement and a pragmatic approach to provide the right level of challenge, coordination and project leadership. You will be adaptable, proactive and comfortable operating in a dynamic environment. A recognised project management qualification, such as PRINCE2 or APM PMQ, is desirable but not essential. For full details of the role and requirements, please download our recruitment pack below. What can we offer you? The salary for this role is £52,000 - £58,000 per annum dependant on relevant skills and experience. You will initially be entitled to 25 days annual leave plus bank holidays. The Foundation also offer a generous pension scheme (8% employer contribution), free healthcare provision, a monthly gym subsidy, death in service benefit free match tickets and access to selected events at Wembley. We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that. Equality and Diversity Commitment The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community. Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at The closing date for applications is: Tuesday, 01/09/2026 at midnight. Virtual interviews will be held 7 & 8 September, with in-person interviews held 14 September at Wembley Stadium. Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful. Please note that you must be eligible to work in the UK to apply.
CRM Manager (Salesforce) Contract: Permanent Hours: Full time (35 hours per week) Location: Somerset House, Strand, London WC2R 1LA (hybrid, in office Tuesday-Thursday, minimum of three days per week) Salary: £36,000-38,000 (dependant on experience) Main Purpose of the Role The CRM Manager will lead the strategic development, optimisation, and ownership of our Salesforce-based CRM system. This pivotal role will ensure that the CRM supports and advances the charity's business strategy, operational priorities, and mission to achieve its charitable objectives. The successful candidate will be an enthusiastic advocate for continuous improvement, working collaboratively across the organisation to identify opportunities to modernise processes, solve operational challenges and maximise the value of our CRM. They will be comfortable questioning existing ways of working, introducing new ideas, and helping colleagues embrace change as our systems and programmes continue to evolve. Acting as the organisation's Product Owner for Salesforce, the CRM Manager will develop and maintain the CRM roadmap, balancing organisational priorities, user needs and technical opportunities to ensure the platform continues to evolve alongside the charity. The postholder will play a key leadership role in aligning the system with our programme delivery, stakeholder management, evaluation, communication, and partnership engagement needs. This includes identifying and addressing inefficiencies, ensuring accuracy, enhancing user experience across internal teams and our national partner network, and supporting the long-term scalability of the system. Following the implementation of the CRM system in recent years, the CRM Manager will be instrumental in continuing to embed the system across the organisation, leading onboarding and training, driving user engagement, and refining how the platform underpins core business operations. The CRM Manager will play a central role in ensuring the system continues to evolve to meet changing organisational needs, supporting innovation, organisational growth and the delivery of an expanding national programme. In addition to their CRM focus, the role will maintain a strategic lens on broader digital systems and IT development, ensuring CRM integrations and related technologies are future-proofed and coherent across the organisation. Key Objectives of the CRM System Enable scalable and efficient delivery of our national programmes, network and events Improve partnership and stakeholder relationship engagement Support robust data capture, reporting and impact evaluation Drive automation of core processes to reduce administrative burden Increase data quality and accessibility across teams Embed best practice in data governance and user training Key Responsibilities CRM System Leadership Act as the internal lead for the Salesforce CRM, ensuring ongoing development aligns with organisational needs and charitable goals Proactively identify and resolve system inefficiencies, user challenges, and development opportunities Continually review organisational processes, identifying opportunities to simplify, automate and improve workflows through effective use of Salesforce and associated digital systems. Work closely with colleagues to understand business requirements, map existing processes, and translate operational needs into CRM improvements, ensuring solutions are user-focused, scalable and aligned with organisational priorities. Work collaboratively across departments to embed CRM use into workflows and champion user adoption Lead onboarding, training, and ongoing support for new and existing users across internal teams and external partner organisations Oversee the administration and ongoing management of the organisation's form builder platform (e.g. FormAssembly, ensuring forms are integrated effectively with the CRM, and support key data capture processes across programmes, partnerships, and internal operations Manage relationships with our external Salesforce implementation partner, including coordinating projects, updates and technical troubleshooting Maintain and support community engagement with our digital portal (The Exchange) supporting National Saturday Club's network of Tutors and Coordinators. Oversee and maintain clear, accessible system documentation, user guidance, training materials, and change logs to support effective knowledge transfer, continuity of operations, and future handover Coordinate support staff responsible for CRM and data administration tasks Data and Reporting Design and maintain robust dashboards, reports, and contact data views that support programme delivery, fundraising, reporting, evaluation and operational needs Ensure CRM data is clean, accurate, and compliant with data protection regulations Oversee the management of data retention, working with our external partner to embedd our data retention policies in accordance with GDPR Manage data imports and exports, using dataloader and import wizard Champion a data-informed culture, enabling teams to access and interpret data to inform decision-making Systems Integration and Development Work collaboratively with teams across the organisation to understand emerging needs, challenge existing processes where appropriate, and identify opportunities to improve efficiency through technology Play a key role in scoping and delivering CRM-related digital projects or system improvements, including integrations with other tools (e.g. email marketing, project management, event tools) Contribute to organisational digital strategy from a CRM perspective Actively engage with the wider salesforce community to keep up to date with developments in the salesforce eco-system General IT Support (CRM Lens) Provide light-touch oversight and coordination on general systems support (e.g., software access, licences, hardware needs), as they relate to CRM use Support the Head of Operations in digital risk management, supplier liaison, and IT and data policy updates and implementation Work collaboratively and with support from the Administration Assistant to manage queries from community users, complete routine data management tasks and simple system administration needs Person Specification Essential Salesforce Platform Administrator Certification (AD001) or equivalent experience Minimum 3 years' experience working with CRM systems (Salesforce specific experience highly desirable) in a professional setting, with demonstrable responsibility for system management, configuration, data management, and/or user support. Strategic thinker with ability to translate organisational needs into system functionality Demonstrable ability to identify opportunities for continuous improvement and successfully implement change. Curious, proactive and solutions-focused, with a genuine interest in improving systems and ways of working. Excellent facilitation and stakeholder engagement skills, with the confidence to challenge constructively and influence change. Excellent data management, analysis and reporting skills including data imports and exports Experience leading user onboarding, training, and documentation Strong project management skills with a proactive and solution-focused approach Outstanding communication and interpersonal skills, with the ability to work across teams and levels Highly organised with excellent attention to detail Desirable Experience managing relationships with CRM implementation or support partners Experience with third party integrations, particularly FormAssembly and Campaign Monitor Understanding of digital integrations and system mapping Familiarity with the charity or education sector and understanding of working with partner networks Other Information Some occasional travel and weekend work is required including team-wide responsibility to supporting the delivery of the national events Training and professional development support available This post may be required to undertake other duties that fall within the scope and purpose of the role Employment benefits The Saturday Club Trust offers the following employment benefits: Working at the prestigious cultural destination Somerset House in central London, with access to offers and events from our resident community and discounts at onsite restaurants, bars and cafes Enhanced annual leave - 25 days plus bank holidays Flexible hybrid working upon agreement Company pension scheme Life insurance cover Access to our external employee assistance programme (Health Assured) for free 24/7 confidential advice and support Cycle to Work scheme How to Apply Closing date: Monday 07 September 2026 Send your CV and covering letter to and complete our Equality & Diversity Monitoring Form. We will review applications as they are received and may invite suitable candidates to interview before the closing date. We therefore encourage you to apply as soon as possible. The vacancy may close early if a suitable candidate is appointed. For questions: Equality, Diversity & Inclusion . click apply for full job details
Aug 19, 2026
Full time
CRM Manager (Salesforce) Contract: Permanent Hours: Full time (35 hours per week) Location: Somerset House, Strand, London WC2R 1LA (hybrid, in office Tuesday-Thursday, minimum of three days per week) Salary: £36,000-38,000 (dependant on experience) Main Purpose of the Role The CRM Manager will lead the strategic development, optimisation, and ownership of our Salesforce-based CRM system. This pivotal role will ensure that the CRM supports and advances the charity's business strategy, operational priorities, and mission to achieve its charitable objectives. The successful candidate will be an enthusiastic advocate for continuous improvement, working collaboratively across the organisation to identify opportunities to modernise processes, solve operational challenges and maximise the value of our CRM. They will be comfortable questioning existing ways of working, introducing new ideas, and helping colleagues embrace change as our systems and programmes continue to evolve. Acting as the organisation's Product Owner for Salesforce, the CRM Manager will develop and maintain the CRM roadmap, balancing organisational priorities, user needs and technical opportunities to ensure the platform continues to evolve alongside the charity. The postholder will play a key leadership role in aligning the system with our programme delivery, stakeholder management, evaluation, communication, and partnership engagement needs. This includes identifying and addressing inefficiencies, ensuring accuracy, enhancing user experience across internal teams and our national partner network, and supporting the long-term scalability of the system. Following the implementation of the CRM system in recent years, the CRM Manager will be instrumental in continuing to embed the system across the organisation, leading onboarding and training, driving user engagement, and refining how the platform underpins core business operations. The CRM Manager will play a central role in ensuring the system continues to evolve to meet changing organisational needs, supporting innovation, organisational growth and the delivery of an expanding national programme. In addition to their CRM focus, the role will maintain a strategic lens on broader digital systems and IT development, ensuring CRM integrations and related technologies are future-proofed and coherent across the organisation. Key Objectives of the CRM System Enable scalable and efficient delivery of our national programmes, network and events Improve partnership and stakeholder relationship engagement Support robust data capture, reporting and impact evaluation Drive automation of core processes to reduce administrative burden Increase data quality and accessibility across teams Embed best practice in data governance and user training Key Responsibilities CRM System Leadership Act as the internal lead for the Salesforce CRM, ensuring ongoing development aligns with organisational needs and charitable goals Proactively identify and resolve system inefficiencies, user challenges, and development opportunities Continually review organisational processes, identifying opportunities to simplify, automate and improve workflows through effective use of Salesforce and associated digital systems. Work closely with colleagues to understand business requirements, map existing processes, and translate operational needs into CRM improvements, ensuring solutions are user-focused, scalable and aligned with organisational priorities. Work collaboratively across departments to embed CRM use into workflows and champion user adoption Lead onboarding, training, and ongoing support for new and existing users across internal teams and external partner organisations Oversee the administration and ongoing management of the organisation's form builder platform (e.g. FormAssembly, ensuring forms are integrated effectively with the CRM, and support key data capture processes across programmes, partnerships, and internal operations Manage relationships with our external Salesforce implementation partner, including coordinating projects, updates and technical troubleshooting Maintain and support community engagement with our digital portal (The Exchange) supporting National Saturday Club's network of Tutors and Coordinators. Oversee and maintain clear, accessible system documentation, user guidance, training materials, and change logs to support effective knowledge transfer, continuity of operations, and future handover Coordinate support staff responsible for CRM and data administration tasks Data and Reporting Design and maintain robust dashboards, reports, and contact data views that support programme delivery, fundraising, reporting, evaluation and operational needs Ensure CRM data is clean, accurate, and compliant with data protection regulations Oversee the management of data retention, working with our external partner to embedd our data retention policies in accordance with GDPR Manage data imports and exports, using dataloader and import wizard Champion a data-informed culture, enabling teams to access and interpret data to inform decision-making Systems Integration and Development Work collaboratively with teams across the organisation to understand emerging needs, challenge existing processes where appropriate, and identify opportunities to improve efficiency through technology Play a key role in scoping and delivering CRM-related digital projects or system improvements, including integrations with other tools (e.g. email marketing, project management, event tools) Contribute to organisational digital strategy from a CRM perspective Actively engage with the wider salesforce community to keep up to date with developments in the salesforce eco-system General IT Support (CRM Lens) Provide light-touch oversight and coordination on general systems support (e.g., software access, licences, hardware needs), as they relate to CRM use Support the Head of Operations in digital risk management, supplier liaison, and IT and data policy updates and implementation Work collaboratively and with support from the Administration Assistant to manage queries from community users, complete routine data management tasks and simple system administration needs Person Specification Essential Salesforce Platform Administrator Certification (AD001) or equivalent experience Minimum 3 years' experience working with CRM systems (Salesforce specific experience highly desirable) in a professional setting, with demonstrable responsibility for system management, configuration, data management, and/or user support. Strategic thinker with ability to translate organisational needs into system functionality Demonstrable ability to identify opportunities for continuous improvement and successfully implement change. Curious, proactive and solutions-focused, with a genuine interest in improving systems and ways of working. Excellent facilitation and stakeholder engagement skills, with the confidence to challenge constructively and influence change. Excellent data management, analysis and reporting skills including data imports and exports Experience leading user onboarding, training, and documentation Strong project management skills with a proactive and solution-focused approach Outstanding communication and interpersonal skills, with the ability to work across teams and levels Highly organised with excellent attention to detail Desirable Experience managing relationships with CRM implementation or support partners Experience with third party integrations, particularly FormAssembly and Campaign Monitor Understanding of digital integrations and system mapping Familiarity with the charity or education sector and understanding of working with partner networks Other Information Some occasional travel and weekend work is required including team-wide responsibility to supporting the delivery of the national events Training and professional development support available This post may be required to undertake other duties that fall within the scope and purpose of the role Employment benefits The Saturday Club Trust offers the following employment benefits: Working at the prestigious cultural destination Somerset House in central London, with access to offers and events from our resident community and discounts at onsite restaurants, bars and cafes Enhanced annual leave - 25 days plus bank holidays Flexible hybrid working upon agreement Company pension scheme Life insurance cover Access to our external employee assistance programme (Health Assured) for free 24/7 confidential advice and support Cycle to Work scheme How to Apply Closing date: Monday 07 September 2026 Send your CV and covering letter to and complete our Equality & Diversity Monitoring Form. We will review applications as they are received and may invite suitable candidates to interview before the closing date. We therefore encourage you to apply as soon as possible. The vacancy may close early if a suitable candidate is appointed. For questions: Equality, Diversity & Inclusion . click apply for full job details
Title: Director of Strategic Delivery Contract Type: FTC 6 Months Salary: Competitive Grade: 14 Reporting Office: Barking Riverside, London Persona: Site Agile Worker: No Closing Date: 01/09/2026 Interview Dates: TBC, please note that in person interviews will be held for at least one of the interview stages for this role. Please click here for the role profile - BRL Director of Strategic Delivery JD.docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserve the right not to progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 24 months. Join our Barking Riverside Team: Barking Riverside is one of the largest and most ambitious regeneration projects in Europe, transforming East London into a thriving new community. This is a unique opportunity to play a pivotal leadership role in shaping the future delivery of a nationally significant development. As Director of Strategic Delivery, you will lead BRL's Strategic Delivery function, overseeing infrastructure and commercial activities across the business. You will be responsible for legal, governance, risk management, programme management, commercial reporting and strategic project delivery, ensuring the successful facilitation of serviced land parcels, land disposals and commercial property lettings. Reporting directly to the BRL Managing Director and sitting on the Executive Team, you will provide strategic leadership and governance oversight, helping to drive the delivery of the business plan, maximise commercial returns and achieve long-term regeneration objectives. This role is critical in ensuring that complex projects are delivered successfully while maintaining strong relationships with developers, contractors, local authorities, shareholders, funders and other key stakeholders. If this sounds like you, we would love for you to apply! Your impact in the role: Lead the Strategic Delivery function, providing direction across infrastructure, governance, commercial and programme management activities. Oversee the successful delivery of complex development and infrastructure projects from inception through to completion. Lead contract and commercial negotiations and oversee contract management to optimise business outcomes. Build and maintain strong partnerships with developers, contractors, consultants, local authorities, registered providers, shareholders, funders and other stakeholders. Responsible for financial appraisals, cashflow management, risk mitigation, programme performance and expenditure control. Lead and develop a high-performing team, providing direction and support to managers and consultants. Drive the delivery of the BRL Business Plan while balancing programme, cost, quality, commercial and social value objectives. Champion compliance with health and safety, governance and regulatory requirements across all areas of responsibility. What you'll bring: Degree qualified or equivalent professional qualification. Extensive senior-level experience within the construction, development or regeneration sector, gained within large developer or contractor organisations. Significant experience delivering large-scale strategic development projects and securing planning approvals. Extensive knowledge of development, contracting and commercial structures, with a strong understanding of market influences and contractual arrangements. Proven track record of leading successful infrastructure functions on large scale strategic projects at a senior level. Extensive technical knowledge of RIBA stages; can add value to the pre-construction and development process. Able to demonstrate extensive financial and commercial acumen, including detailed knowledge of the financial models, associated risk management skills at the highest level gained at a senior level. Excellent negotiation skills developed within development or construction environment. Strong leadership and people management skills with the ability to inspire and develop high-performing teams. Desirable: MRICS, MCIOB, CEng or equivalent professional qualification. A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent, particularly at senior levels. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
Aug 19, 2026
Full time
Title: Director of Strategic Delivery Contract Type: FTC 6 Months Salary: Competitive Grade: 14 Reporting Office: Barking Riverside, London Persona: Site Agile Worker: No Closing Date: 01/09/2026 Interview Dates: TBC, please note that in person interviews will be held for at least one of the interview stages for this role. Please click here for the role profile - BRL Director of Strategic Delivery JD.docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserve the right not to progress applications from candidates with 3 or more unsuccessful applications/interview processes with L&Q in the previous 24 months. Join our Barking Riverside Team: Barking Riverside is one of the largest and most ambitious regeneration projects in Europe, transforming East London into a thriving new community. This is a unique opportunity to play a pivotal leadership role in shaping the future delivery of a nationally significant development. As Director of Strategic Delivery, you will lead BRL's Strategic Delivery function, overseeing infrastructure and commercial activities across the business. You will be responsible for legal, governance, risk management, programme management, commercial reporting and strategic project delivery, ensuring the successful facilitation of serviced land parcels, land disposals and commercial property lettings. Reporting directly to the BRL Managing Director and sitting on the Executive Team, you will provide strategic leadership and governance oversight, helping to drive the delivery of the business plan, maximise commercial returns and achieve long-term regeneration objectives. This role is critical in ensuring that complex projects are delivered successfully while maintaining strong relationships with developers, contractors, local authorities, shareholders, funders and other key stakeholders. If this sounds like you, we would love for you to apply! Your impact in the role: Lead the Strategic Delivery function, providing direction across infrastructure, governance, commercial and programme management activities. Oversee the successful delivery of complex development and infrastructure projects from inception through to completion. Lead contract and commercial negotiations and oversee contract management to optimise business outcomes. Build and maintain strong partnerships with developers, contractors, consultants, local authorities, registered providers, shareholders, funders and other stakeholders. Responsible for financial appraisals, cashflow management, risk mitigation, programme performance and expenditure control. Lead and develop a high-performing team, providing direction and support to managers and consultants. Drive the delivery of the BRL Business Plan while balancing programme, cost, quality, commercial and social value objectives. Champion compliance with health and safety, governance and regulatory requirements across all areas of responsibility. What you'll bring: Degree qualified or equivalent professional qualification. Extensive senior-level experience within the construction, development or regeneration sector, gained within large developer or contractor organisations. Significant experience delivering large-scale strategic development projects and securing planning approvals. Extensive knowledge of development, contracting and commercial structures, with a strong understanding of market influences and contractual arrangements. Proven track record of leading successful infrastructure functions on large scale strategic projects at a senior level. Extensive technical knowledge of RIBA stages; can add value to the pre-construction and development process. Able to demonstrate extensive financial and commercial acumen, including detailed knowledge of the financial models, associated risk management skills at the highest level gained at a senior level. Excellent negotiation skills developed within development or construction environment. Strong leadership and people management skills with the ability to inspire and develop high-performing teams. Desirable: MRICS, MCIOB, CEng or equivalent professional qualification. A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent, particularly at senior levels. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
Axon Moore is delighted to be exclusively partnering with an innovative, ambitious, and fast-growing business to recruit a Finance Manager. This is an exceptional opportunity for a commercially minded finance professional with an entrepreneurial outlook, a proactive, hands-on approach, and strong attention to detail. With plans to triple in size over the next four years through both organic growth and strategic acquisitions, there has never been a more exciting time to join the business. Working closely with an experienced and highly regarded Finance Director, you will benefit from excellent mentorship while also gaining direct exposure to the CEO/Founder and senior leadership team. This role offers genuine influence within the business and the opportunity to play a key part in its continued growth and success. Key Responsibilities include: Oversee and strengthen internal controls, financial governance, and core finance processes. Prepare and manage cash flow forecasts, liquidity planning, and balance sheet reconciliations. Lead cash flow forecasting, monitoring, and treasury management across the business. Maintain and enhance financial controls relating to cash movements, payments, and transactions. Support the production of annual budgets, forecasts, and financial planning activities. Lead, develop, and mentor a small finance team. Be the finance point of contact for external stakeholders including banks, payment providers ect Oversee trust accounts, ensuring accuracy, compliance, and appropriate governance. Drive continuous improvement initiatives across financial systems, processes, and operational efficiencies. Support year-end reporting, audit activities, and regulatory compliance requirements. Partner closely with the Finance Director on strategic projects as the business continues to expand through both organic growth and acquisitions. The successful candidate will have previous experience in a senior finance position and be confident taking ownership of core financial responsibilities within a growing organisation. Experience of implementing and improving financial processes, controls, and systems will be highly advantageous, as will the ability to support the business through its next phase of expansion. Our local Lancashire Axon Moore team recruit all accounting and finance roles from CFO to transactional finance on both a temporary and permanent basis. For more information about this role or our wider team, please contact Kat Goulding on (url removed) or on (phone number removed). INDFIN
Aug 19, 2026
Full time
Axon Moore is delighted to be exclusively partnering with an innovative, ambitious, and fast-growing business to recruit a Finance Manager. This is an exceptional opportunity for a commercially minded finance professional with an entrepreneurial outlook, a proactive, hands-on approach, and strong attention to detail. With plans to triple in size over the next four years through both organic growth and strategic acquisitions, there has never been a more exciting time to join the business. Working closely with an experienced and highly regarded Finance Director, you will benefit from excellent mentorship while also gaining direct exposure to the CEO/Founder and senior leadership team. This role offers genuine influence within the business and the opportunity to play a key part in its continued growth and success. Key Responsibilities include: Oversee and strengthen internal controls, financial governance, and core finance processes. Prepare and manage cash flow forecasts, liquidity planning, and balance sheet reconciliations. Lead cash flow forecasting, monitoring, and treasury management across the business. Maintain and enhance financial controls relating to cash movements, payments, and transactions. Support the production of annual budgets, forecasts, and financial planning activities. Lead, develop, and mentor a small finance team. Be the finance point of contact for external stakeholders including banks, payment providers ect Oversee trust accounts, ensuring accuracy, compliance, and appropriate governance. Drive continuous improvement initiatives across financial systems, processes, and operational efficiencies. Support year-end reporting, audit activities, and regulatory compliance requirements. Partner closely with the Finance Director on strategic projects as the business continues to expand through both organic growth and acquisitions. The successful candidate will have previous experience in a senior finance position and be confident taking ownership of core financial responsibilities within a growing organisation. Experience of implementing and improving financial processes, controls, and systems will be highly advantageous, as will the ability to support the business through its next phase of expansion. Our local Lancashire Axon Moore team recruit all accounting and finance roles from CFO to transactional finance on both a temporary and permanent basis. For more information about this role or our wider team, please contact Kat Goulding on (url removed) or on (phone number removed). INDFIN
Nottingham City Council
Nottingham, Nottinghamshire
Legal Case Manager (Grade J) Hybrid Working Full-Time 37 hours a week Salary: £51,356 - £54,495 Permanent As Legal Case Manager , you will play a critical role in ensuring that children and families receive timely, high-quality and legally robust interventions throughout pre-proceedings and care proceedings. Providing city-wide oversight and coordination, you will monitor the progression of cases through the Public Law Outline (PLO) and care proceedings, working closely with Children's Social Care teams, Nottingham City Legal Services, the Judiciary and Family Justice System partners. Your focus will be on driving timely decision-making, reducing delay and ensuring children achieve permanence and positive outcomes at the earliest opportunity. You will analyse case progression, performance and thematic information to identify trends, risks and areas for improvement. Through robust monitoring and reporting, you will provide assurance to senior leaders, support governance arrangements and contribute to inspection readiness and continuous improvement activity, including reporting requirements for Ofsted and internal performance frameworks. Working across Children's Services and with legal colleagues, you will provide expert advice, guidance and challenge to practitioners and managers, helping to strengthen practice and ensure compliance with statutory requirements and the Public Law Outline. You will identify and escalate risks, barriers and potential reputational issues, supporting the service to respond effectively and maintain high standards of practice. Working for Nottingham City Council Working for Nottingham City Council comes with a wide range of award-winning benefits. Alongside competitive pay, generous annual leave, and access to an excellent pension scheme, we are committed to creating an innovative, inclusive, and progressive workplace where colleagues are supported to be their very best. Our benefits include: A competitive salary Generous annual leave entitlement (between 26 and 33 days per year depending on your length of service) Access to the Local Government Pension Scheme with an 18.5% employer contribution Flexible hybrid working A strong focus on wellbeing Opportunities for professional development and career progression In return, we are looking for compassionate, dedicated people who share our commitment to improving outcomes for children, young people, adults, and families across Nottingham. If you are passionate about making a positive difference through education and social care and want to help people thrive, we would love to hear from you. Equality, Diversity and Inclusion Nottingham City Council is committed to building a workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people of all backgrounds and abilities. We value diversity and recognise that different perspectives, experiences and ideas help us deliver better services for Nottingham's citizens. We particularly welcome applications from people from Black, Asian and Minority Ethnic communities, disabled people, and people who identify as Lesbian, Gay, Bisexual or Transgender (LGBT+), as these groups are currently underrepresented in our workforce. Right to Work Candidates must have the legal right to work in the UK. Any offer of employment will be subject to the successful completion of right to work checks in accordance with Home Office requirements. Ready to Apply? Please submit your CV and a supporting statement setting out how you meet the criteria for the role to: The closing date for applications is 23.59 on Friday 21st August 2026. Please state which role you are applying for in the subject field of your email If you have any questions about the role or recruitment process, please contact Please note: Do not use AI tools to generate your response, as this will be checked and considered during shortlisting.
Aug 19, 2026
Full time
Legal Case Manager (Grade J) Hybrid Working Full-Time 37 hours a week Salary: £51,356 - £54,495 Permanent As Legal Case Manager , you will play a critical role in ensuring that children and families receive timely, high-quality and legally robust interventions throughout pre-proceedings and care proceedings. Providing city-wide oversight and coordination, you will monitor the progression of cases through the Public Law Outline (PLO) and care proceedings, working closely with Children's Social Care teams, Nottingham City Legal Services, the Judiciary and Family Justice System partners. Your focus will be on driving timely decision-making, reducing delay and ensuring children achieve permanence and positive outcomes at the earliest opportunity. You will analyse case progression, performance and thematic information to identify trends, risks and areas for improvement. Through robust monitoring and reporting, you will provide assurance to senior leaders, support governance arrangements and contribute to inspection readiness and continuous improvement activity, including reporting requirements for Ofsted and internal performance frameworks. Working across Children's Services and with legal colleagues, you will provide expert advice, guidance and challenge to practitioners and managers, helping to strengthen practice and ensure compliance with statutory requirements and the Public Law Outline. You will identify and escalate risks, barriers and potential reputational issues, supporting the service to respond effectively and maintain high standards of practice. Working for Nottingham City Council Working for Nottingham City Council comes with a wide range of award-winning benefits. Alongside competitive pay, generous annual leave, and access to an excellent pension scheme, we are committed to creating an innovative, inclusive, and progressive workplace where colleagues are supported to be their very best. Our benefits include: A competitive salary Generous annual leave entitlement (between 26 and 33 days per year depending on your length of service) Access to the Local Government Pension Scheme with an 18.5% employer contribution Flexible hybrid working A strong focus on wellbeing Opportunities for professional development and career progression In return, we are looking for compassionate, dedicated people who share our commitment to improving outcomes for children, young people, adults, and families across Nottingham. If you are passionate about making a positive difference through education and social care and want to help people thrive, we would love to hear from you. Equality, Diversity and Inclusion Nottingham City Council is committed to building a workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people of all backgrounds and abilities. We value diversity and recognise that different perspectives, experiences and ideas help us deliver better services for Nottingham's citizens. We particularly welcome applications from people from Black, Asian and Minority Ethnic communities, disabled people, and people who identify as Lesbian, Gay, Bisexual or Transgender (LGBT+), as these groups are currently underrepresented in our workforce. Right to Work Candidates must have the legal right to work in the UK. Any offer of employment will be subject to the successful completion of right to work checks in accordance with Home Office requirements. Ready to Apply? Please submit your CV and a supporting statement setting out how you meet the criteria for the role to: The closing date for applications is 23.59 on Friday 21st August 2026. Please state which role you are applying for in the subject field of your email If you have any questions about the role or recruitment process, please contact Please note: Do not use AI tools to generate your response, as this will be checked and considered during shortlisting.
Power Resilience is critical to Thames Water's ability to provide safe, reliable services to millions of customers. We are expanding our Power Resilience capability to enhance how power is planned, maintained and improved across our operations. We are looking for talented individuals to join this growing team and help build a coordinated, data-led approach to managing Power Resilience across Thames Water. What you'll be doing as a Maintenance Manager: As Maintenance Manager you will lead the delivery and quality assurance of maintenance for auxiliary power supplies and associated assets. You will be responsible for ensuring that the auxiliary power systems that keep operational sites running during outages or emergencies are ready to respond when they are needed. You will also work to strengthen resilience today while building internal capability for the future. This is a unique opportunity to contribute to a critical area of UK infrastructure and make a meaningful difference to customer outcomes and environmental protection. As the team grows, members will help shape future ways of working and bring their expertise to create lasting impact across Thames Water. Base location: Hampton Coal Wharf - TW12 2ES or Reading - Kemble Court - RG2 6AD Working pattern or hours: Hybrid - 36 Hours per week (Monday to Friday) Key responsibilities: Team Leadership and Organisational Capability: You will lead, motivate and develop a team of professionals to achieve high performance and support future internal capability development. Maintenance Performance and Asset Reliability: You will oversee maintenance and quality assurance for auxiliary power supplies and assets, ensuring compliance with standards and regulatory requirements. Maintenance Standards and Continuous Improvement: You will work with internal and external teams to standardise inspection practices and ensure auxiliary power asset testing and maintenance governance is effective, reliable and compliant. Planning, Budget Management and Assurance: You will manage planning and budgets, contributing to policy development within the maintenance function. What you should bring to the role? Proven experience leading operational/technical teams and delivering outputs to required time, quality and compliance standards with demonstrable experience developing people and team leadership. Strong commercial judgement with contractor performance and resource planning experience Experience managing compliance, maintenance planning and operational budgets. Proven ability to work with cross-functional teams and external contractors to drive improvement. The essential criteria to help you succeed in this role is: Knowledge of maintenance, testing and quality assurance. Strong analytical and problem-solving skills. Full UK Driving Licence. IT literacy, including maintenance management systems. What's in it for you? Offering a salary between £70,000 and £78,500 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Car Allowance. Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 19, 2026
Full time
Power Resilience is critical to Thames Water's ability to provide safe, reliable services to millions of customers. We are expanding our Power Resilience capability to enhance how power is planned, maintained and improved across our operations. We are looking for talented individuals to join this growing team and help build a coordinated, data-led approach to managing Power Resilience across Thames Water. What you'll be doing as a Maintenance Manager: As Maintenance Manager you will lead the delivery and quality assurance of maintenance for auxiliary power supplies and associated assets. You will be responsible for ensuring that the auxiliary power systems that keep operational sites running during outages or emergencies are ready to respond when they are needed. You will also work to strengthen resilience today while building internal capability for the future. This is a unique opportunity to contribute to a critical area of UK infrastructure and make a meaningful difference to customer outcomes and environmental protection. As the team grows, members will help shape future ways of working and bring their expertise to create lasting impact across Thames Water. Base location: Hampton Coal Wharf - TW12 2ES or Reading - Kemble Court - RG2 6AD Working pattern or hours: Hybrid - 36 Hours per week (Monday to Friday) Key responsibilities: Team Leadership and Organisational Capability: You will lead, motivate and develop a team of professionals to achieve high performance and support future internal capability development. Maintenance Performance and Asset Reliability: You will oversee maintenance and quality assurance for auxiliary power supplies and assets, ensuring compliance with standards and regulatory requirements. Maintenance Standards and Continuous Improvement: You will work with internal and external teams to standardise inspection practices and ensure auxiliary power asset testing and maintenance governance is effective, reliable and compliant. Planning, Budget Management and Assurance: You will manage planning and budgets, contributing to policy development within the maintenance function. What you should bring to the role? Proven experience leading operational/technical teams and delivering outputs to required time, quality and compliance standards with demonstrable experience developing people and team leadership. Strong commercial judgement with contractor performance and resource planning experience Experience managing compliance, maintenance planning and operational budgets. Proven ability to work with cross-functional teams and external contractors to drive improvement. The essential criteria to help you succeed in this role is: Knowledge of maintenance, testing and quality assurance. Strong analytical and problem-solving skills. Full UK Driving Licence. IT literacy, including maintenance management systems. What's in it for you? Offering a salary between £70,000 and £78,500 per annum, depending on skills and experience. Annual Leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays) Car Allowance. Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON. Private Medical Health Care. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Fire Safety Compliance Manager Rate - 450 - 500 (Daily) Location - Uxbridge (Hybrid) Duration - 6 Months (Intially) IR35 - Inside (Must use an umbrella company) We are seeking an experienced Fire Safety Compliance Manager to lead on fire safety and compliance across a diverse property portfolio. This role is responsible for ensuring that all fire-related assets and systems are compliant with current legislation, standards, and best practices, while delivering a robust and effective compliance framework. The successful candidate will play a key role in managing fire risk, overseeing planned preventative maintenance (PPM) programmes, and ensuring all Fire Risk Assessment actions are effectively delivered. Key Responsibilities Lead and manage fire safety compliance across the organisation's property portfolio Oversee delivery and performance of Planned Preventative Maintenance (PPM) programmes related to fire safety systems Ensure all Fire Risk Assessment (FRA) actions are tracked, managed, and completed within required timeframes Maintain and monitor compliance with relevant fire safety legislation and standards Manage contractors and service providers delivering fire safety works and inspections Develop and maintain accurate records for compliance, audit, and reporting purposes Conduct regular audits and inspections to ensure adherence to fire safety policies and procedures Provide expert advice and guidance to internal stakeholders on fire safety compliance Ensure effective governance, reporting risks and compliance issues appropriately Key Skills & Experience Essential NEBOSH qualification (Fire Safety or equivalent) Proven experience in fire safety compliance management Strong knowledge of: Fire safety legislation and regulations Fire Risk Assessments (FRA) and remedial action tracking Planned Preventative Maintenance (PPM) processes Experience managing contractors and compliance programmes Strong organisational skills with the ability to manage multiple workstreams Desirable Experience with FRAEFM (Fire Risk Assessment & Estate/Facilities Management systems) Background working within a local authority or public sector environment Experience managing compliance across large and complex property portfolios Key Deliverables / Success Measures 100% compliance with fire safety statutory and regulatory requirements Effective delivery of PPM schedules and fire safety servicing All FRA actions clearly tracked, prioritised, and completed within deadlines Strong audit readiness with accurate and up-to-date documentation Continuous improvement in fire safety processes and risk reduction
Aug 19, 2026
Contractor
Fire Safety Compliance Manager Rate - 450 - 500 (Daily) Location - Uxbridge (Hybrid) Duration - 6 Months (Intially) IR35 - Inside (Must use an umbrella company) We are seeking an experienced Fire Safety Compliance Manager to lead on fire safety and compliance across a diverse property portfolio. This role is responsible for ensuring that all fire-related assets and systems are compliant with current legislation, standards, and best practices, while delivering a robust and effective compliance framework. The successful candidate will play a key role in managing fire risk, overseeing planned preventative maintenance (PPM) programmes, and ensuring all Fire Risk Assessment actions are effectively delivered. Key Responsibilities Lead and manage fire safety compliance across the organisation's property portfolio Oversee delivery and performance of Planned Preventative Maintenance (PPM) programmes related to fire safety systems Ensure all Fire Risk Assessment (FRA) actions are tracked, managed, and completed within required timeframes Maintain and monitor compliance with relevant fire safety legislation and standards Manage contractors and service providers delivering fire safety works and inspections Develop and maintain accurate records for compliance, audit, and reporting purposes Conduct regular audits and inspections to ensure adherence to fire safety policies and procedures Provide expert advice and guidance to internal stakeholders on fire safety compliance Ensure effective governance, reporting risks and compliance issues appropriately Key Skills & Experience Essential NEBOSH qualification (Fire Safety or equivalent) Proven experience in fire safety compliance management Strong knowledge of: Fire safety legislation and regulations Fire Risk Assessments (FRA) and remedial action tracking Planned Preventative Maintenance (PPM) processes Experience managing contractors and compliance programmes Strong organisational skills with the ability to manage multiple workstreams Desirable Experience with FRAEFM (Fire Risk Assessment & Estate/Facilities Management systems) Background working within a local authority or public sector environment Experience managing compliance across large and complex property portfolios Key Deliverables / Success Measures 100% compliance with fire safety statutory and regulatory requirements Effective delivery of PPM schedules and fire safety servicing All FRA actions clearly tracked, prioritised, and completed within deadlines Strong audit readiness with accurate and up-to-date documentation Continuous improvement in fire safety processes and risk reduction
Blusource Professional Services Ltd
Nottingham, Nottinghamshire
Administrator Nottingham City Fully Office Based £27,000 - £32,000 Are you an organised Administrator looking to join a purpose-driven charity where you can make a real impact? We are recruiting for an Office based Administrator to support the Senior Leadership Team, ensuring the smooth day-to-day running of the organisation. The Role Reporting to the Senior Leadership Team, you will provide high-quality administrative support across the business, including: Supporting the Senior Leadership Team with day-to-day administration. Coordinating meetings, preparing agendas, taking minutes, and managing diaries. Maintaining accurate records, filing systems, and databases. Managing emails, calls, correspondence, and office administration. Supporting recruitment administration from vacancy through to onboarding. Assisting with Board and governance administration. Supporting the charity's website, social media, and internal communications. Processing expenses and maintaining credit card records. About You You'll ideally have: Previous administration experience supporting senior managers. Experience organising meetings and taking minutes. Excellent organisational and communication skills. Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint and Teams). The ability to manage confidential information with discretion. A proactive, organised approach and the ability to manage multiple priorities. What's on Offer Fully office-based role in Nottingham City Centre. 37 hours per week, Monday to Friday. Opportunity to join a supportive, values-driven charity where your work makes a genuine difference.
Aug 19, 2026
Full time
Administrator Nottingham City Fully Office Based £27,000 - £32,000 Are you an organised Administrator looking to join a purpose-driven charity where you can make a real impact? We are recruiting for an Office based Administrator to support the Senior Leadership Team, ensuring the smooth day-to-day running of the organisation. The Role Reporting to the Senior Leadership Team, you will provide high-quality administrative support across the business, including: Supporting the Senior Leadership Team with day-to-day administration. Coordinating meetings, preparing agendas, taking minutes, and managing diaries. Maintaining accurate records, filing systems, and databases. Managing emails, calls, correspondence, and office administration. Supporting recruitment administration from vacancy through to onboarding. Assisting with Board and governance administration. Supporting the charity's website, social media, and internal communications. Processing expenses and maintaining credit card records. About You You'll ideally have: Previous administration experience supporting senior managers. Experience organising meetings and taking minutes. Excellent organisational and communication skills. Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint and Teams). The ability to manage confidential information with discretion. A proactive, organised approach and the ability to manage multiple priorities. What's on Offer Fully office-based role in Nottingham City Centre. 37 hours per week, Monday to Friday. Opportunity to join a supportive, values-driven charity where your work makes a genuine difference.
Assistant Director - Environment & Enforcement Directorate: Public Services Reports to: Strategic Director - Public Services Pay: 49.62 per hour Contract : Ends March 2027 Location : Nuneaton - CV11 Job Purpose Provide strategic leadership for the Council's Environment & Enforcement services, ensuring high-quality, customer-focused and legally compliant services that support the Council's priorities. Lead service improvement, manage resources effectively, and work collaboratively with elected members, partners and senior leaders to deliver positive outcomes for residents. Key Responsibilities Lead and manage the Environment & Enforcement Service, contributing to the strategic leadership of the Directorate. Develop and deliver service strategies, business plans and improvement programmes. Ensure services are safe, efficient, compliant and deliver value for money. Lead and develop managers and employees, promoting a positive, inclusive and high-performing culture. Manage budgets, resources and performance, identifying opportunities for efficiencies and continuous improvement. Build effective relationships with elected members, partner organisations, regulators and local communities. Provide professional advice and reports to elected members and senior leadership. Ensure effective governance, risk management, health and safety, business continuity and emergency planning arrangements. Represent the Council internally and externally, deputising for the Strategic Director where required. Services The post is responsible for: Waste, Recycling and Transport Materials Recovery Facility (MRF) Environmental Health and Food Safety Corporate Enforcement Licensing Corporate Health & Safety Animal Warden Service Private Sector Housing Public Space Protection Orders (PSPOs) Drainage Depot Management Person Specification Essential Senior leadership experience in environmental, regulatory or public services. Experience managing complex services, people and budgets. Experience leading service improvement and organisational change. Strong leadership, communication and stakeholder management skills. Knowledge of relevant legislation and local government governance. Relevant professional qualification or equivalent experience. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 19, 2026
Contractor
Assistant Director - Environment & Enforcement Directorate: Public Services Reports to: Strategic Director - Public Services Pay: 49.62 per hour Contract : Ends March 2027 Location : Nuneaton - CV11 Job Purpose Provide strategic leadership for the Council's Environment & Enforcement services, ensuring high-quality, customer-focused and legally compliant services that support the Council's priorities. Lead service improvement, manage resources effectively, and work collaboratively with elected members, partners and senior leaders to deliver positive outcomes for residents. Key Responsibilities Lead and manage the Environment & Enforcement Service, contributing to the strategic leadership of the Directorate. Develop and deliver service strategies, business plans and improvement programmes. Ensure services are safe, efficient, compliant and deliver value for money. Lead and develop managers and employees, promoting a positive, inclusive and high-performing culture. Manage budgets, resources and performance, identifying opportunities for efficiencies and continuous improvement. Build effective relationships with elected members, partner organisations, regulators and local communities. Provide professional advice and reports to elected members and senior leadership. Ensure effective governance, risk management, health and safety, business continuity and emergency planning arrangements. Represent the Council internally and externally, deputising for the Strategic Director where required. Services The post is responsible for: Waste, Recycling and Transport Materials Recovery Facility (MRF) Environmental Health and Food Safety Corporate Enforcement Licensing Corporate Health & Safety Animal Warden Service Private Sector Housing Public Space Protection Orders (PSPOs) Drainage Depot Management Person Specification Essential Senior leadership experience in environmental, regulatory or public services. Experience managing complex services, people and budgets. Experience leading service improvement and organisational change. Strong leadership, communication and stakeholder management skills. Knowledge of relevant legislation and local government governance. Relevant professional qualification or equivalent experience. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Position Summary The Level 3 Network Operations Engineer delivers advanced operational support, configuration management, and lifecycle maintenance across the network estate for financial services clients. The role focuses on complex incident resolution, change execution, and performance optimisation for SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing environments, ensuring all activities meet stringent regulatory, security, and compliance standards. Please note this role requires strong Netskope experience, involving migrations/transformations/implementations at Engineering level. Primary Purpose Provide expert technical leadership for diagnosing, resolving, and optimising complex network issues. Lead configuration management and compliance, support onboarding and automation initiatives, and drive continuous improvement within regulated environments. Duties and Responsibilities Essential Roles & Responsibilities Diagnose and resolve complex incidents across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing platforms, ensuring compliance with financial services regulations Implement network configuration changes using approved templates and security baselines, maintaining audit trails Support onboarding of new sites/services using Zero-Touch Provisioning (ZTP) and Infrastructure-as-Code pipelines Manage routing policies, QoS, wireless performance tuning, and load balancer configuration updates Collaborate with vendor management teams on escalated transport or device issues, ensuring regulatory requirements are met Financial Services & Regulatory Compliance Ensure all network operations adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC) Maintain documentation and audit trails for all changes, incidents, and compliance activities Support risk assessments, compliance reviews, and operational audits as required Integrate regulatory requirements and security controls into network designs and operations Governance & Reporting Maintain accurate incident, request, and change records in ServiceNow Produce and present operational reports, dashboards, and summaries for internal and customer stakeholders, highlighting compliance, risk management, and performance Support governance initiatives including process improvement, risk analysis, and post-implementation reviews Key Skills Advanced routing & switching (BGP/OSPF, ACLs, NAT) SDWAN technologies (e.g. Fortinet, Cisco) Wireless LAN operations and performance tuning Familiarity with F5 or equivalent load-balancing platforms Exposure to automation or scripting (Python, Terraform, Ansible) Familiarity with automation frameworks and CI/CD for network configuration (Python, Terraform, Ansible) Position Specifications Behavioural Competencies Technical Essential: 4+ years hands-on experience in network engineering, including advanced support and implementation for regulated/financial environments Proven experience with complex incident resolution, change management, and performance optimisation Experience with data centre network technologies, cloud and security services (Azure, AWS, Load Balancing, DNS) Effective under pressure; strong written and verbal communication Familiarity with ITSM workflows, SDWAN/VPN concepts, and ServiceNow SASE management (Netskope) Highly Desirable: Experience in managed service or telecom environments, especially for financial services clients Hands-on provisioning/troubleshooting with Voice technologies (Avaya, Cisco Call Manager) Relevant certifications (CCNP, Fortinet NSE5/7, Meraki ECMS2, F5) Experience with SolarWinds, Infoblox, Zero-Touch Deployment, automation tools
Aug 19, 2026
Full time
Position Summary The Level 3 Network Operations Engineer delivers advanced operational support, configuration management, and lifecycle maintenance across the network estate for financial services clients. The role focuses on complex incident resolution, change execution, and performance optimisation for SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing environments, ensuring all activities meet stringent regulatory, security, and compliance standards. Please note this role requires strong Netskope experience, involving migrations/transformations/implementations at Engineering level. Primary Purpose Provide expert technical leadership for diagnosing, resolving, and optimising complex network issues. Lead configuration management and compliance, support onboarding and automation initiatives, and drive continuous improvement within regulated environments. Duties and Responsibilities Essential Roles & Responsibilities Diagnose and resolve complex incidents across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing platforms, ensuring compliance with financial services regulations Implement network configuration changes using approved templates and security baselines, maintaining audit trails Support onboarding of new sites/services using Zero-Touch Provisioning (ZTP) and Infrastructure-as-Code pipelines Manage routing policies, QoS, wireless performance tuning, and load balancer configuration updates Collaborate with vendor management teams on escalated transport or device issues, ensuring regulatory requirements are met Financial Services & Regulatory Compliance Ensure all network operations adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC) Maintain documentation and audit trails for all changes, incidents, and compliance activities Support risk assessments, compliance reviews, and operational audits as required Integrate regulatory requirements and security controls into network designs and operations Governance & Reporting Maintain accurate incident, request, and change records in ServiceNow Produce and present operational reports, dashboards, and summaries for internal and customer stakeholders, highlighting compliance, risk management, and performance Support governance initiatives including process improvement, risk analysis, and post-implementation reviews Key Skills Advanced routing & switching (BGP/OSPF, ACLs, NAT) SDWAN technologies (e.g. Fortinet, Cisco) Wireless LAN operations and performance tuning Familiarity with F5 or equivalent load-balancing platforms Exposure to automation or scripting (Python, Terraform, Ansible) Familiarity with automation frameworks and CI/CD for network configuration (Python, Terraform, Ansible) Position Specifications Behavioural Competencies Technical Essential: 4+ years hands-on experience in network engineering, including advanced support and implementation for regulated/financial environments Proven experience with complex incident resolution, change management, and performance optimisation Experience with data centre network technologies, cloud and security services (Azure, AWS, Load Balancing, DNS) Effective under pressure; strong written and verbal communication Familiarity with ITSM workflows, SDWAN/VPN concepts, and ServiceNow SASE management (Netskope) Highly Desirable: Experience in managed service or telecom environments, especially for financial services clients Hands-on provisioning/troubleshooting with Voice technologies (Avaya, Cisco Call Manager) Relevant certifications (CCNP, Fortinet NSE5/7, Meraki ECMS2, F5) Experience with SolarWinds, Infoblox, Zero-Touch Deployment, automation tools
Our client, an international aerospace company has an opportunity for experienced Senior Commercial Manager to join them on a contract basis. Reporting to the Digital Head of Commercial, within the Digital Business Unit The role will focus predominantly on growth, competitive bids and other pre-signature activities, while also providing support for broader contract management duties where required. Role : Senior Commercial Manager Location : Bristol Hours: Mon-Fri (3 Days a week in the Bristol Office) IR35 Status : Inside Security Clearance : Must be able to obtain BPSS, Full SC is preferred. Hourly Rate : Negotiable Contract: Short Term (approx. 6 months, renewable). Due to the nature of this role, you will need to be a UK passport holder to be successful in an application. This is a senior-level, non-line management role within our clients Digital Commercial Team, reporting to the Digital Head of Commercial. Digital is one of three business units within the company and supports a portfolio of complex contracts, primarily delivering critical digital capabilities and services to the UK Ministry of Defence. The business unit is also engaged in ongoing growth activities and long-term contracted programmes. Business growth includes a mix of on-contract change, framework activity, new business bids, competitive tenders and proposals across both existing and adjacent market segments. This includes expanding support for current defence information systems and synthetic training solutions, while pursuing opportunities in emerging digital capability areas to enhance the UK MoD's operational effectiveness. The Senior Commercial Manager will lead and support commercial activity across bids, proposals, frameworks and contract management activity. Principal responsibilities include: Leading commercial activity across competitive bids, proposals and frameworks. Developing commercial strategies that support winning bids while protecting business interests. Supporting and, where required, leading bid reviews and governance throughout the proposal lifecycle. Reviewing, interpreting, drafting and negotiating terms and conditions, including highly complex contractual provisions. Providing comprehensive contract management and execution support where required, including resolving or mitigating programme issues as they arise. Developing and reviewing statements of work. Leading and participating in contract change and contract tasking proposal development, negotiation and award activities where required. Developing and supporting cost estimates and determining profit or earnings objectives. Performing and approving risk assessments to balance risks and opportunities. Reviewing and approving proposals prepared by peers. Reviewing and approving other agreements with external parties. Understanding, implementing and adhering to our clients Commercial policies and procedures, while ensuring compliance with corporate policies, legislation, regulations and standards applicable to assigned contracts and proposals. Submitting offers and contractually committing the company within permitted delegated authority. Participating in and leading internal governance activities, including bid/no-bid and make/buy boards. Establishing effective internal processes with the Commercial Team, programmes and supporting functions. Role Expectations The Senior Commercial Manager is expected to have a thorough understanding of programme and financial contractual performance. The role will be responsible for developing recommendations and solutions, as well as influencing effective decision-making to support business goals. The successful candidate will work closely with contract delivery and proposal team members, as well as customer counterparts. Developing and maintaining respectful, effective working relationships will be critical to success. As part of a matrix organisation, Commercial roles within programme and proposal teams are recognised as influential business partners who take a proactive and diligent approach to securing successful business outcomes. Technical expertise is required in the following areas: contract formation, contract management systems, contract structure, negotiation, estimating methods, proposal processes, risk and opportunity management, business case development, and the understanding and application of applicable legislation, regulations and standards. Key expectations of the Senior Commercial Manager include: Taking responsibility for all commercial artefacts, tasks and obligations. Applying strategic thinking and a portfolio-wide approach to ensure interdependencies and cross-programme impacts are appropriately managed. Proactively anticipating risks and issues, raising awareness and seeking support early where required. Demonstrating high-quality outputs and consistently applying strong standards in commercial administration. Maintaining current awareness of the programme environment. Maintaining a value-for-money approach for customers while understanding business goals and objectives. Preferred Qualifications and Experience Knowledge and experience of defence contracting, including drafting, interpreting and negotiating terms and conditions. Demonstrable experience providing commercial leadership on proposals and competitive tenders. Strong understanding of Single Source Contract Regulations. Strong understanding and experience of procurement regulations and government frameworks. Excellent customer and stakeholder relationship management skills. Leadership experience with complex projects and/or teams. World Commerce & Contracting (formerly IACCM) qualification and/or relevant experience. Strong negotiation skills. Commitment to first-time quality. Fast and effective responsiveness in a multifaceted, complex environment. Demonstrable experience working in a matrix organisation. Ability to manage a diverse, fast-paced and high workload. Ability to work under supervision while demonstrating a high level of independence. Recognition of teamwork and collaboration as key behaviours for positive ways of working. Experience identifying and implementing improvement initiatives. Ability to identify and manage opportunities and risks to create enhanced value for the organisation. Positive work attitude and team-building approach. Adaptability and the ability to remain effective while managing changing requirements and multiple priorities. Ten or more years' experience within a multinational global company environment and UK defence expertise are desirable. Basic Qualifications Seven or more years' experience in a commercial or contract management role, ideally within a multinational company environment. Strong background in UK defence contracting, including knowledge of SSCR and procurement regulations. Experience in pre-signature and bidding environments. Preferred Qualifications World Commerce & Contracting CCM qualification. Bachelor's degree in a relevant field, such as Business or Law. Competencies Analytical skills; business financial acumen; communication; cross-functional partnership; customer relationship management; decision-making; negotiation; problem-solving. To be successful in your application it is a requirement that you hold UK 'right to work' at the time of application and that you can achieve a BPSS security clearance at a minimum, a full SC is preferred.
Aug 19, 2026
Contractor
Our client, an international aerospace company has an opportunity for experienced Senior Commercial Manager to join them on a contract basis. Reporting to the Digital Head of Commercial, within the Digital Business Unit The role will focus predominantly on growth, competitive bids and other pre-signature activities, while also providing support for broader contract management duties where required. Role : Senior Commercial Manager Location : Bristol Hours: Mon-Fri (3 Days a week in the Bristol Office) IR35 Status : Inside Security Clearance : Must be able to obtain BPSS, Full SC is preferred. Hourly Rate : Negotiable Contract: Short Term (approx. 6 months, renewable). Due to the nature of this role, you will need to be a UK passport holder to be successful in an application. This is a senior-level, non-line management role within our clients Digital Commercial Team, reporting to the Digital Head of Commercial. Digital is one of three business units within the company and supports a portfolio of complex contracts, primarily delivering critical digital capabilities and services to the UK Ministry of Defence. The business unit is also engaged in ongoing growth activities and long-term contracted programmes. Business growth includes a mix of on-contract change, framework activity, new business bids, competitive tenders and proposals across both existing and adjacent market segments. This includes expanding support for current defence information systems and synthetic training solutions, while pursuing opportunities in emerging digital capability areas to enhance the UK MoD's operational effectiveness. The Senior Commercial Manager will lead and support commercial activity across bids, proposals, frameworks and contract management activity. Principal responsibilities include: Leading commercial activity across competitive bids, proposals and frameworks. Developing commercial strategies that support winning bids while protecting business interests. Supporting and, where required, leading bid reviews and governance throughout the proposal lifecycle. Reviewing, interpreting, drafting and negotiating terms and conditions, including highly complex contractual provisions. Providing comprehensive contract management and execution support where required, including resolving or mitigating programme issues as they arise. Developing and reviewing statements of work. Leading and participating in contract change and contract tasking proposal development, negotiation and award activities where required. Developing and supporting cost estimates and determining profit or earnings objectives. Performing and approving risk assessments to balance risks and opportunities. Reviewing and approving proposals prepared by peers. Reviewing and approving other agreements with external parties. Understanding, implementing and adhering to our clients Commercial policies and procedures, while ensuring compliance with corporate policies, legislation, regulations and standards applicable to assigned contracts and proposals. Submitting offers and contractually committing the company within permitted delegated authority. Participating in and leading internal governance activities, including bid/no-bid and make/buy boards. Establishing effective internal processes with the Commercial Team, programmes and supporting functions. Role Expectations The Senior Commercial Manager is expected to have a thorough understanding of programme and financial contractual performance. The role will be responsible for developing recommendations and solutions, as well as influencing effective decision-making to support business goals. The successful candidate will work closely with contract delivery and proposal team members, as well as customer counterparts. Developing and maintaining respectful, effective working relationships will be critical to success. As part of a matrix organisation, Commercial roles within programme and proposal teams are recognised as influential business partners who take a proactive and diligent approach to securing successful business outcomes. Technical expertise is required in the following areas: contract formation, contract management systems, contract structure, negotiation, estimating methods, proposal processes, risk and opportunity management, business case development, and the understanding and application of applicable legislation, regulations and standards. Key expectations of the Senior Commercial Manager include: Taking responsibility for all commercial artefacts, tasks and obligations. Applying strategic thinking and a portfolio-wide approach to ensure interdependencies and cross-programme impacts are appropriately managed. Proactively anticipating risks and issues, raising awareness and seeking support early where required. Demonstrating high-quality outputs and consistently applying strong standards in commercial administration. Maintaining current awareness of the programme environment. Maintaining a value-for-money approach for customers while understanding business goals and objectives. Preferred Qualifications and Experience Knowledge and experience of defence contracting, including drafting, interpreting and negotiating terms and conditions. Demonstrable experience providing commercial leadership on proposals and competitive tenders. Strong understanding of Single Source Contract Regulations. Strong understanding and experience of procurement regulations and government frameworks. Excellent customer and stakeholder relationship management skills. Leadership experience with complex projects and/or teams. World Commerce & Contracting (formerly IACCM) qualification and/or relevant experience. Strong negotiation skills. Commitment to first-time quality. Fast and effective responsiveness in a multifaceted, complex environment. Demonstrable experience working in a matrix organisation. Ability to manage a diverse, fast-paced and high workload. Ability to work under supervision while demonstrating a high level of independence. Recognition of teamwork and collaboration as key behaviours for positive ways of working. Experience identifying and implementing improvement initiatives. Ability to identify and manage opportunities and risks to create enhanced value for the organisation. Positive work attitude and team-building approach. Adaptability and the ability to remain effective while managing changing requirements and multiple priorities. Ten or more years' experience within a multinational global company environment and UK defence expertise are desirable. Basic Qualifications Seven or more years' experience in a commercial or contract management role, ideally within a multinational company environment. Strong background in UK defence contracting, including knowledge of SSCR and procurement regulations. Experience in pre-signature and bidding environments. Preferred Qualifications World Commerce & Contracting CCM qualification. Bachelor's degree in a relevant field, such as Business or Law. Competencies Analytical skills; business financial acumen; communication; cross-functional partnership; customer relationship management; decision-making; negotiation; problem-solving. To be successful in your application it is a requirement that you hold UK 'right to work' at the time of application and that you can achieve a BPSS security clearance at a minimum, a full SC is preferred.
Key Account Specialist A rare opportunity has arisen following an internal promotion. Our client is a a global brand at the forefront of the power products marke t and take ownership of high-profile distributor relationships across Europe. This is a fantastic opportunity for an experienced Account Manager, Sales or Commercial professional who enjoys developing existing relationships, growing accounts and influencing commercial performance. Importantly, there's no cold calling or new-business hunting. You'll inherit an established distributor network and become the key commercial link between these partners and the wider business. What you'll be doing Manage and develop key distributor relationships across Europe Drive sales, profitability, volume and market share Build strong relationships with senior stakeholders Identify opportunities to grow and improve account performance Develop and deliver strategic account plans Negotiate with existing distributors to maximise commercial results Work closely with sales, marketing, aftersales and technical teams Ensure pricing, governance and brand standards are maintained Travel regularly across Europe to meet distributors and strengthen partnerships What we're looking for We're looking for a commercially driven relationship builder with proven experience in Account Management, Sales or Commercial Management. You'll ideally have: A track record of growing existing accounts Strong commercial and analytical skills Confidence negotiating and influencing senior stakeholders Excellent communication and organisational skills Experience managing customers, distributors or channel partners Willingness to travel across Europe Fluent English Experience within power products, automotive, machinery, engineering or another B2B sector would be advantageous. The Opportunity This is more than just another Account Management role. You'll have the opportunity to own an established European portfolio, influence commercial strategy and make a real impact across multiple markets. With flexible working, up to 2 days from home, regular European travel and an excellent global brand behind you, this is an opportunity worth exploring. If you're ready for a role where relationships, commercial influence and growth are at the heart of what you do, we'd love to hear from you.
Aug 19, 2026
Full time
Key Account Specialist A rare opportunity has arisen following an internal promotion. Our client is a a global brand at the forefront of the power products marke t and take ownership of high-profile distributor relationships across Europe. This is a fantastic opportunity for an experienced Account Manager, Sales or Commercial professional who enjoys developing existing relationships, growing accounts and influencing commercial performance. Importantly, there's no cold calling or new-business hunting. You'll inherit an established distributor network and become the key commercial link between these partners and the wider business. What you'll be doing Manage and develop key distributor relationships across Europe Drive sales, profitability, volume and market share Build strong relationships with senior stakeholders Identify opportunities to grow and improve account performance Develop and deliver strategic account plans Negotiate with existing distributors to maximise commercial results Work closely with sales, marketing, aftersales and technical teams Ensure pricing, governance and brand standards are maintained Travel regularly across Europe to meet distributors and strengthen partnerships What we're looking for We're looking for a commercially driven relationship builder with proven experience in Account Management, Sales or Commercial Management. You'll ideally have: A track record of growing existing accounts Strong commercial and analytical skills Confidence negotiating and influencing senior stakeholders Excellent communication and organisational skills Experience managing customers, distributors or channel partners Willingness to travel across Europe Fluent English Experience within power products, automotive, machinery, engineering or another B2B sector would be advantageous. The Opportunity This is more than just another Account Management role. You'll have the opportunity to own an established European portfolio, influence commercial strategy and make a real impact across multiple markets. With flexible working, up to 2 days from home, regular European travel and an excellent global brand behind you, this is an opportunity worth exploring. If you're ready for a role where relationships, commercial influence and growth are at the heart of what you do, we'd love to hear from you.
Operations Manager - Security Up to £45,000 + Company Car / Allowance London & Southeast We are pleased to be partnering with a leading and well-established security services provider to appoint an experienced Operations Manager - Security. This is a senior appointment offering the successful candidate the opportunity to provide strategic and operational leadership across a broad portfolio of security services, ensuring consistently high standards of service delivery, regulatory compliance and client satisfaction. The role offers genuine scope to influence operational standards, enhance performance, and shape the future direction of a growing security operation encompassing control room operations, mobile patrols, manned guarding, keyholding and alarm response. This position will appeal to an accomplished security operations professional seeking their next career move within a progressive, professionally led organisation. The Role Provide senior operational leadership across all security services, ensuring consistent service delivery and contractual compliance. Set, maintain and continuously improve operational standards in line with SIA ACS, ISO 9001, NSI Gold, and relevant British Standards. Lead, mentor and develop operational management teams, including duty managers, supervisors and service partners. Review, enhance and embed company systems, processes, policies and procedures. Manage third-party service providers, ensuring contractual performance, quality assurance and continuous improvement. Oversee operational planning, workforce resourcing and service delivery across mobile, guarding and control room functions. Promote a culture of professionalism, continuous improvement and proactive risk management. Act as senior escalation point for operational incidents and provide out-of-hours duty management support as required. The Person Demonstrable senior-level experience in an Operational Security Manager / Operations Manager capacity. Strong operational background across manned guarding, mobile response and control room environments. Proven leadership capability, with experience building, motivating and developing high-performing teams. A track record of implementing and improving operational frameworks, processes and governance. Sound understanding of contract management, service delivery models and SLAs. Highly organised with excellent planning and execution skills. A confident and credible communicator, able to engage effectively with clients, stakeholders and internal teams. Resilient, detail-oriented and comfortable operating within demanding, fast-paced operational environments. Qualifications & Requirements Valid and active SIA Licence (SG, DS or CP); CCTV licence advantageous. Full UK manual driving licence. Strong working knowledge of ISO 9001, SIA ACS and British Standards (BS 7499, 10800, 7984-1/3). Competent user of Microsoft Office (Outlook, Word, Excel) and familiar with workforce management / rostering systems. Flexible and professional approach to working patterns, including participation in out-of-hours duty management rotas. A commitment to continuous professional development and operational excellence. This appointment offers the opportunity to step into a senior, visible leadership role within a reputable security services organisation, where your expertise will be valued and your contribution will have a tangible impact on service quality, operational performance and future growth.
Aug 19, 2026
Full time
Operations Manager - Security Up to £45,000 + Company Car / Allowance London & Southeast We are pleased to be partnering with a leading and well-established security services provider to appoint an experienced Operations Manager - Security. This is a senior appointment offering the successful candidate the opportunity to provide strategic and operational leadership across a broad portfolio of security services, ensuring consistently high standards of service delivery, regulatory compliance and client satisfaction. The role offers genuine scope to influence operational standards, enhance performance, and shape the future direction of a growing security operation encompassing control room operations, mobile patrols, manned guarding, keyholding and alarm response. This position will appeal to an accomplished security operations professional seeking their next career move within a progressive, professionally led organisation. The Role Provide senior operational leadership across all security services, ensuring consistent service delivery and contractual compliance. Set, maintain and continuously improve operational standards in line with SIA ACS, ISO 9001, NSI Gold, and relevant British Standards. Lead, mentor and develop operational management teams, including duty managers, supervisors and service partners. Review, enhance and embed company systems, processes, policies and procedures. Manage third-party service providers, ensuring contractual performance, quality assurance and continuous improvement. Oversee operational planning, workforce resourcing and service delivery across mobile, guarding and control room functions. Promote a culture of professionalism, continuous improvement and proactive risk management. Act as senior escalation point for operational incidents and provide out-of-hours duty management support as required. The Person Demonstrable senior-level experience in an Operational Security Manager / Operations Manager capacity. Strong operational background across manned guarding, mobile response and control room environments. Proven leadership capability, with experience building, motivating and developing high-performing teams. A track record of implementing and improving operational frameworks, processes and governance. Sound understanding of contract management, service delivery models and SLAs. Highly organised with excellent planning and execution skills. A confident and credible communicator, able to engage effectively with clients, stakeholders and internal teams. Resilient, detail-oriented and comfortable operating within demanding, fast-paced operational environments. Qualifications & Requirements Valid and active SIA Licence (SG, DS or CP); CCTV licence advantageous. Full UK manual driving licence. Strong working knowledge of ISO 9001, SIA ACS and British Standards (BS 7499, 10800, 7984-1/3). Competent user of Microsoft Office (Outlook, Word, Excel) and familiar with workforce management / rostering systems. Flexible and professional approach to working patterns, including participation in out-of-hours duty management rotas. A commitment to continuous professional development and operational excellence. This appointment offers the opportunity to step into a senior, visible leadership role within a reputable security services organisation, where your expertise will be valued and your contribution will have a tangible impact on service quality, operational performance and future growth.
