Operations Administrator (Administration and Customer Service)

  • Impellam
  • Aug 18, 2026
Contractor Administration

Job Description

Job Title: Operations Administrator

Location: BillinghamDuration: 8 months contractStart Date: Immediate

Working House: 3 days between Monday and FridayWorking Hours: 34 hours per week,

Job Overview

We are looking for an organised and proactive Operations Administrator to join our team on an immediate-start basis. This is an office-based position supporting day-to-day operational and administrative activities.

Key Responsibilities

  • Provide efficient administrative and operational support to the wider team.
  • Manage and maintain accurate operational records and documentation.
  • Support transport administration and day-to-day planning activities.
  • Coordinate operational information and ensure relevant paperwork is completed accurately and on time.
  • Prepare and maintain waste-related paperwork required for road transport.
  • Communicate effectively with internal teams, drivers, suppliers, and other relevant stakeholders.
  • Use spreadsheets and other systems to record, update, and manage operational information.
  • Support the team with general administrative duties as required.

Essential Skills & Experience

  • Previous experience in transport administration or a similar administrative/operational role.
  • Excellent verbal and written communication skills.
  • Strong organisational and time-management skills.
  • Good attention to detail and accuracy.
  • Ability to work independently as well as part of a team.
  • Clean driving licence.
  • Confident using standard office software and administrative systems.

Desirable Skills & Experience

  • Experience using Google Sheets.
  • Previous operational planning experience.
  • Experience producing waste paperwork for road transport.
  • Experience working within a transport, logistics, waste management, or operational environment.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.