Internal Comms & Engagement Manager FTC

12 month FTCHybrid - 3 days a week in Central London Office The Communications & Engagement Lead is the hands-on delivery partner to Director of Internal Communications & Engagement.You'll work directly with the Director and across the P&C teamKEY RESPONSIBILITIESChannels and Editorial ManagementOwn core internal communications channels and editorial calendar, keeping content planned, current and coordinated across the groupSupport management of external website where required, ensuring content is accurateCampaigns and EventsSupport delivery of colleague communications for key business priorities and change programmesLead values recognition campaigns and other culture-buildingInternal Brand and Colleague ExperienceBring internal brand to life across the moments that matter most to colleagues.Lead the rollout of internal brand across key colleague touchpoints - onboarding materials, templates, intranet, leader communications packs and recognition contentReview and update employee journey materials to ensure they are consistent, usable and genuinely reflective of cultureListening and EngagementHelp close the loop between what colleagues tell us and what we do about it.Lead communications for Survey cycles - helping colleagues understand why they are being asked, what has been heard and what is changing as a resultProduce clear, timely action follow-up communications that close the loop between listening and doingSupport workshops and engagement sessions where needed, helping facilitate and capture outputsContent, Insight and ProductionUse data and good production values to keep raising the bar on internal content Track and report on communications performance - using data and insight to make the function better, not just busierDevelop engaging content formats including video, podcasts and creative production, supporting and contributing to the group's existing podcast outputStay current on communications tools and trends, including practical use of AI to improve quality, reach and efficiencyBuild internal content capability over time - sharing approaches, developing templates and raising the bar on what good looks likeKnowledge & Experience RequiredStrong writing skills - able to write for different voices, audiences and channels, with first drafts that don't need substantial editingExperience managing editorial planning, channel management and digital content, with a clear sense of what drives engagement and what doesn'tHands-on event and production experience Digital confidence and curiosity - comfortable with emerging tools including AI, video and creative productionProven experience in internal communications, employee engagement or a closely related communications role Comfortable with data Organised and reliable, collaborative and personable Experience in a multi-divisional, international or fast-paced environmentExposure to internal brand rollouts or culture-change communicationsThank you for expressing an interest- please if you feel you have the above experience and fulfil the criteria share your CV. We will get back to you within two weeks with an outcome .