Housing Officer

Ashfield District Council have an exciting opportunity for a Housing Officer to join the team based in Kirkby-In-Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £32,061 - £34,434 + £2,000 Market Supplement.

We are looking for an experienced Housing Officer to join our Housing Management Team, who provide an excellent tenancy and estate management service to our local community. As a Housing Officer, you will manage a local patch of properties in the Ashfield district. You will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary. The role involves mainly working out on our estates in the district, visiting customers in their own home, and establishing good relationships across the community. You will be responsible for managing a varied caseload, as well as the preparation of legal documentation and attendance at Court. You must be organised and able to manage and prioritise a diverse workload with competing demands, be flexible to respond to unplanned situations and possess the problem-solving skills needed to deal with issues at pace and with accuracy.

The ideal candidate must have:

• Experience of working in social housing (Council/Housing Association/Registered Social Housing Provider) in a similar role.
• Up-to-date knowledge of housing practice and current social housing issues.
• Experience of working with the public and liaising with a range of stakeholders (voluntary/statutory and partner agencies).
• The ability to remain calm under pressure and to manage challenging situations.
• Experience of working within a team and proactively work towards joint targets.
• Excellent communication skills at all levels, excellent IT Skills and be proficient in professional letter writing.
• This is a challenging but rewarding role that gives you an opportunity to work with a great team and positively impact the local community.

In addition, the benefits of the role also include:

• 30 days annual leave (rising to 35 after 5 years service) + bank holidays
• Access to the Local Government Pension Scheme
• Flexible hybrid working patch/office/home

Please note that successful candidates will be expected to work from the office for a period of up to three months, enabling them to access continued support and guidance as they settle into the role.

To apply, please submit a CV and a separate supporting statement (maximum 3 pages) Please ensure you demonstrate clearly how you meet the requirements outlined in the job description and person specification in your CV and the separate supporting document. Applications will not be accepted without a supporting statement.

Previous applicants need not apply.

Closing date: 6 September 2026
Interviews: 17 September 2026

Why not click apply today? Don t miss out on this opportunity to develop your career as our Housing Officer.

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.

Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.