Internal Sales Account Manager

Internal Sales Account Manager
Location: Bristol
Reports to: Sales Manager
Salary: 30,000 - 32,000 & Bonus
Hours: 8am - 5pm, Monday - Friday

Join a leading specialist distributor serving the construction and civil engineering sectors, renowned for delivering high-quality products, technical expertise, and exceptional customer service. As part of a growing and ambitious team, you'll have the opportunity to make a real impact while developing your career in a fast-paced and supportive environment.

About the Role
We are seeking an ambitious and driven Internal Sales Account Manager to join our growing team. This is a highly proactive sales role focused on developing existing customer relationships, identifying new business opportunities, and driving revenue growth within the construction sector.

The successful candidate will be responsible for managing a portfolio of accounts while actively engaging customers through outbound calls, customer reviews, lead generation, and sales campaigns. This is not an order-taking position; we are looking for someone who thrives on building relationships, uncovering opportunities, and consistently exceeding sales targets.

Key Responsibilities of this Internal Sales Account Manager

• Manage and develop a portfolio of existing construction industry accounts.
• Proactively contact customers to identify upcoming projects, requirements, and sales opportunities.
• Generate new business through outbound prospecting and lead follow-up activities.
• Build strong relationships with contractors, builders, developers, merchants, and other construction sector customers.
• Prepare quotations and follow up to maximise conversion rates.
• Identify opportunities to upsell and cross-sell products and services.
• Work closely with external sales teams and operational departments to deliver excellent customer service.
• Maintain accurate customer records and sales activity within the CRM system.
• Monitor market activity, competitor developments, and industry trends.
• Achieve and exceed agreed sales, margin, and activity targets.

What We're Looking For as a Internal Sales Account Manager
Essential

• Proven sales experience in an internal sales, account management, or business development role.
• Strong commercial awareness and a proactive approach to generating sales opportunities.
• Excellent communication and relationship-building skills.
• Ability to manage multiple accounts effectively and prioritise workload.
• Target-driven mindset with a passion for achieving results.
• Experience using CRM systems and Microsoft Office applications.

Desirable

• Experience within the construction, building materials, civils, drainage, roofing, or related sectors.
• Knowledge of construction products, projects, and procurement processes.
• Experience working with contractors, merchants, housebuilders, or specification customers.

What We Offer

• Competitive salary plus performance-related bonus.
• Company pension scheme.
• Ongoing training and development opportunities.
• Clear career progression within a growing business.
• Supportive and collaborative team environment.
• Employee benefits package.

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database