Quality Assurance Coordinator

Full time

The Quality Assurance Coordinator will work with the leadership team to support project objectives, processes, policies and procedures.

Key Responsibilities:

Support the Quality Manager in maintaining and administering the Quality Management System (QMS), ensuring it remains current and accurately documented
Change management and control
Assist with scheduling, organising, and tracking internal audits, and help ensure corrective actions are logged and followed up.
Coordinate the control, review, and version management of quality documents.
Support the Performance, Compliance, and Quality coordinator in the quality assurance of team members.
Assist with the monitoring and documenting of corrective action reports and customer complaints,tracking actions to closure
Support Service Delivery with reporting and process improvement as required.
Take minutes and track actions for Quality Review meetings
Provide general administrative support to the Quality Manager on QMS-related projects and initiatives
Liaise with departments across the business to promote adherence to quality procedures and standards
Perform other duties commensurate with the post as required.

Key Skills and Attributes (Essential):

Experience of ISO 9001 and Quality Management Systems
Internal audit experience
Ability to think creatively to solve problems and implement continuous improvement
Ability to work independently and collaboratively
Effectively manages workload by prioritising tasks and making efficient use of available tools and systems.
Strong attention to detail and ability to analyse data to identify trends, issues, and opportunities for improvement.
Able to communicate effectively with a range of colleagues and stakeholders.
Have excellent oral and written communication skills;
Proficient in Microsoft Word, Excel, Outlook, and Teams;
Have previous experience of process improvement and ownership;

Key Skills and Attributes (Desirable):