Front of House Manager

Job Overview

Are you an experienced hospitality professional with a passion for exceptional guest service? We are looking for a dedicated Front of House Manager to join our team at our award-winning dining pub-proudly named a Tripadvisor 2026 Top 10% Restaurant in the World! Nestled in the heart of the Warwickshire countryside, this historic 17th-century inn offers a vibrant and acclaimed dining experience.

In this role, you will be the driving force behind our daily front-of-house operations, ensuring every guest receives a warm, memorable welcome and flawless service.

Key Responsibilities

• Team Leadership: Lead, inspire, and develop a core team of 5 full-time front-of-house staff.
• Resource & Rota Management: Coordinate and manage a seasonal team of 10-15 temporary staff members, alongside bank staff, to ensure seamless service during peak periods and busy seasonal events.
• Operational Excellence: Oversee all aspects of front-of-house daily operations, maintaining high standards of presentation, cleanliness, and customer care.
• Event Coordination: Plan, organize, and execute special events and functions to guarantee high customer satisfaction.
• Digital Presence: Manage and update website content to ensure menus, announcements, and information are always accurate and engaging.

What We Are Looking For

• Proven experience in a supervisory or management role within a busy pub, restaurant, or hospitality environment.
• Exceptional leadership and communication skills, with a hands-on approach and the ability to motivate a dynamic team under pressure.
• Strong organizational skills, with a keen eye for detail regarding guest experience and venue presentation.
• Capability to handle multi-faceted responsibilities, from scheduling a large seasonal team to event planning and digital updates.

Benefits & Perks

• Competitive hourly rate (£15.75 ph)
• Secure 40-hour working week
• Working in a unique, historic, and internationally recognized award-winning rural venue

Ready to lead a fantastic team at a world-class venue? Hit 'Apply' to submit your CV today!

Jubilee Personnel Services Limited is acting as an employment agency in relation to this permanent job vacancy.

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