Legal Support Team Leader

Role: Legal Support Team Leader
Location: Edinburgh, Hybrid Working
Salary: Up to £38,000 DOE + Benefits

A leading Scottish professional services organisation is seeking an experienced Team Leader to lead and develop legal support teams within a busy and fast-paced environment.
This is an excellent opportunity for a senior Legal PA, Legal Secretary or Legal Support professional looking to take the next step into a leadership role, or for an existing Team Leader seeking a new challenge with a forward-thinking organisation that is investing heavily in technology, innovation and modern ways of working.

The Opportunity
Working across two specialist legal teams, you will be responsible for leading, supporting and motivating a team of Legal PAs and support professionals, ensuring the delivery of an efficient, high-quality service to both colleagues and clients.
You will act as a key point of contact for your teams, overseeing workloads, allocating resources, supporting development and ensuring service standards are consistently achieved. A significant part of the role will involve championing the use of technology, AI and process improvement initiatives to help drive efficiency and enhance service delivery.

Key Responsibilities

• Lead, coach and support a team of legal support professionals.
• Manage workflow and resource allocation across multiple teams.
• Monitor workloads and ensure effective cover arrangements during absences.
• Support training, onboarding and development of team members.
• Build strong working relationships with stakeholders across the business.
• Champion technology, AI tools and innovative ways of working.
• Identify opportunities to improve processes and efficiencies.
• Support the implementation and adoption of new systems and technologies.
• Provide high-level Legal PA and administrative support when required.
• Assist with client onboarding, compliance and matter management processes.

About You

• Previous experience within a legal support, Legal PA or legal secretarial environment.
• Experience supervising, mentoring or leading support staff.
• Strong organisational and workload management skills.
• Excellent communication and stakeholder management abilities.
• A proactive, solutions-focused approach.
• A genuine interest in legal technology, AI and continuous improvement.
• Strong Microsoft Office skills, with experience of legal systems being advantageous.
• The confidence to influence and support colleagues through change and new ways of working.

What's on Offer?

• Salary up to £38,000 DOE.
• Hybrid and flexible working arrangements.
• Comprehensive benefits package.
• Supportive and collaborative culture.
• Genuine opportunities for career progression and professional development.
• The opportunity to help shape and modernise legal support services through technology and innovation.

Apply Now If you are an experienced Legal PA, Legal Secretary or Legal Support professional with leadership experience and a passion for developing people, we'd love to hear from you.

For a confidential discussion, contact:

Rob Wallis

All applications and enquiries will be handled in the strictest confidence.