Job Description
The position is a key role within Michael Stewart Pressure Washer Ltd and the successful candidate will have the opportunity to become part of a team determined to offer the best service in a growing portfolio of Pressure Washer Solutions in response to customer and market demands.
Full Time, Permanent
Monday-Thursday 8.15am-4.45pm
Friday 8.15am-3.45pm
No Weekends
Core Responsibility.
Day to day service/repair of pressure washers in house and on customer premises.
Reports to the Service Manager
Key responsibilities include:
- General day to day service/repair of machines in house and onsite.
- Providing technical support to customers by phone.
- Creating accurate and legible service records.
- Always ensuring a professional and courteous approach when communicating with the customer.
- Accountable for stock in service vans.
- Supporting inhouse builds when required.
- Delivering new machines to customers and commissioning where required.
- Maintaining good order and high cleanliness to company service vans.
- Be expected to complete any other reasonable duties in line with his/her responsibilities to assist in the smooth running of the business.
Person Specification
- Mechanical and electrical knowledge essential with minimum 5 years' service experience desirable.
- Good customer interpersonal skills with 'can do' attitude.
- Knowledge of the pressure washer market would be an advantage.
- Skills sets in being:
- Technically Competent
- Self Organiser
- Methodical
- Team Player
- Full Driving Licence
Full training will be provided for the right candidate.
About Reed